Proficient in MS Office (Word, Outlook, and Excel)
Must be personable, professional, and polished
Ability to work in a high-paced, high-volume data entry environment
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Tuesday to Saturday or Sunday to Thursday, 10 AM to 6 PM EST
Role Overview: Be the frontline of guest satisfaction. Your main tasks will include handling guest inquiries, solving problems efficiently, and ensuring a seamless experience for our guests. You'll work closely with host partners and other teams to provide top-notch service and support.
Key Skills: Excellent communication and problem-solving skills, proficiency in using customer relationship management (CRM) tools, ability to multitask and manage time effectively, and a friendly, empathetic approach to customer service.
Required Experience: Preferably 1-2 years in customer support or hospitality. Experience in a remote work environment is a plus.
Why Join Us: Be part of a team that's revolutionizing the property management industry with cutting-edge technology. Grow your career in a dynamic, remote-only work environment that values innovation and teamwork.
Ideal Candidate: You're detail-oriented, tech-savvy, and thrive in a fast-paced environment. A proactive, customer-first mindset and the ability to stay calm under pressure are key.
Ready to make every guest's experience with HostGenius unforgettable? Apply now and join our remote team in transforming property management! 🌟🏠🔑
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Imagine waking up each day excited for work, knowing that your efforts contribute to a global movement that impacts the world. If you’re ready for a career transformation, then we have an exhilarating opportunity for you at the Interaction Design Foundation (IxDF)!
Join us, and you won’t just be changing jobs—you’ll be elevating your career on a global scale. At IxDF, we’re not just a company; we’re a movement dedicated to making high-quality design education accessible to everyone, everywhere. With team members and learners from over 100 countries, your role at IxDF will have a worldwide impact. From engaging with diverse cultures to contributing to a platform that reaches millions, your daily activities will be anything but ordinary.
Our Commitment to Our Members
At the core of every decision we make and every strategy we implement lies our unwavering commitment to our members—they are the fundamental reason for our existence. This profound dedication drives us to exceed their expectations at every turn. We are on the lookout for a candidate who embodies our ethos: someone who is not only exceptionally talented and diligent but who also possesses a profound empathy for our learners' needs and a relentless pursuit of excellence. Your role will be pivotal in ensuring that each member feels valued, supported, and inspired throughout their educational journey with us.
Your place in the IxDF Universe
Correspond daily with members and prospective learners across multiple channels—email, chat, and social media—providing quick, accurate responses to their questions. You’ll troubleshoot issues, offer guidance, and ensure a seamless user experience.
Act as a brand ambassador by upholding our excellent reputation in every interaction. You’ll communicate our mission and values clearly, taking pride in representing a global community dedicated to design education. It’s a big responsibility, but also incredibly rewarding!
Collaborate cross-functionally with teams across the organization to improve internal workflows and enhance the platform’s user experience. You’ll be the bridge between departments, ensuring that our operations are efficient and focused on delivering the best outcomes for our members.
Perform general administrative and ad-hoc project support, assisting extended team members as needed. Whether it’s organizing tasks, scheduling, or helping with project coordination, you’ll ensure everything runs smoothly and efficiently.
Maintain and improve documentation by ensuring that our knowledge resources are up-to-date, easy to access, and provide value to both our internal teams and learners. Your work will directly contribute to helping others succeed.
Shape internal processes that directly impact engagement and key performance indicators (KPIs). You’ll analyze workflows and recommend improvements to help us provide even better services for our members.
Update our internal knowledge base and contribute to department-wide initiatives focused on knowledge sharing. You’ll ensure that important insights and best practices are easily available to all, driving continuous improvement.
Communicate and collaborate effectively with other teams to relay customer needs and insights. By sharing valuable feedback, you’ll help us maximize retention, improve member satisfaction, and drive growth.
Embody our values as you are often the first point of contact for our community. You’ll play a key role in welcoming and supporting members, helping our foundation grow and strengthen through meaningful interactions.
Take full accountability for your tasks, managing your responsibilities with independence and self-discipline. You’ll consistently deliver high-quality results, meet deadlines, and maintain focus while balancing multiple priorities with minimal supervision.
About You
You thrive in a fast-paced environment where you handle ad-hoc projects of varying complexities with ease and enthusiasm.
Helping people excites you, and you take pride in earning their gratitude through your support and problem-solving skills.
You are resourceful and autonomous, always ready to take on new tasks and projects with a problem-solving mindset that ensures everything gets done efficiently.
Attention to detail and thoroughness come naturally to you. You enjoy ensuring that every task is completed with care and precision.
You relish solving problems—especially the ones that haven't even been noticed yet. Meeting specific needs of different people brings you satisfaction, and you enjoy proactively addressing challenges before they arise.
You are fluent in written and spoken English with exceptional writing skills, perfect grammar and an appreciation for the power of tone, brevity and microcopy.
You take full ownership of tasks, knowing what it means to see something through to completion and deliver high-quality results.
Consistency is key for you, and you stay focused even when tasks become repetitive, ensuring nothing slips through the cracks.
You are comfortable with tight deadlines and excel at prioritizing tasks to meet them, keeping projects on track.
Resilience is one of your strengths, and when things go off-track, you bounce back quickly, offering valuable solutions to move forward.
You are highly self-disciplined, thriving in a flat hierarchy where you enjoy the freedom and minimal supervision that comes with it.
You are located within a time zone from Europe (UTC+0) to East Asia (UTC+8), making it easy to collaborate with our global team.
Bonus Points
You get bonus points if the art of writing isn’t just a skill, but a passion. You find joy in crafting each sentence with care and precision.
You have a genuine curiosity about user experience (UX) design and are interested in how it can improve the quality of life for people around the world.
You love making complex concepts accessible, and you enjoy teaching or explaining ideas in a way that’s engaging and easy to understand.
You have an exceptional talent for creating structure, and you take pride in organizing processes and tasks in a way that’s efficient and clear.
What We Can Offer
A highly valued role: Many organizations undervalue admin and support employees, but at IxDF, you’ll be joining one of our most valued and cherished teams. Your contributions will be recognized as essential to our success.
Opportunities for growth and impact: At IxDF, you’ll have room to grow professionally while making a real difference. You’ll contribute to projects that directly impact our global community, adding value to the educational experience of thousands of learners.
A Global, Purpose-Driven Team – Work alongside passionate professionals from all over the world, united by a common mission.
Engagement with a Thriving Global Community – You’ll have the opportunity to support and interact with our local groups, educational partners, and community initiatives. Whether it’s helping organize IxDF Local Groups, facilitating partnerships with educational institutions, or engaging with our vibrant design community, your work will contribute to a stronger, more connected global network of UX professionals and learners.
A full-time position, within a fully remote organization. Daily video-based collaboration with your colleagues from elsewhere on the planet, and you’ll get to meet up on team trips every year.
A work culture with no fluffy titles, political agendas and corporate drama. Your colleagues value your warm character, your strong work ethic, and the results you deliver. Junior or senior, if you embody old-school virtues of always striving to deliver results, learn and become better every day, you'll thrive at the IxDF.
A daily mission to help impact, empower, and enrich the lives of millions of people by creating affordable high-end design education for everyone across the planet. It’ll be yours too.
A company where the distance between idea and execution is minimal. We’re a highly agile organization with zero bureaucracy or corporate politics – and with exceptional order and efficiency.
A company culture where passion meets high performance and excellence. To help us improve the world (and yourself in the process), you’ll need grit, strong work ethic, long-term thinking, and self-discipline.
We thrive because we have a hands-on attitude and a bias towards action as opposed to fluff-filled, unrealistic strategies. You’ll need crisp execution skills yourself and the ability to impress your colleagues with concrete results, just like they’ll impress you.
Please apply as soon as you can—we’re firm believers of “the sooner, the better” and we’re looking forward to working with you!
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Job Description: Spokesperson for labs.ai (Official Representative)
Position Title: Spokesperson (Official Representative) Company: labs ai Location:** Remote (Global) Type: Part-Time/Full-Time, Long-Term
About labs .ai: labs .ai is leading the financial AI revolution, building a 100 million-strong community ecosystem with the world’s first real-world assets (RWA) coin, labs Coin. Powered by a proprietary Layer 2 blockchain (50,000+ TPS), we’re redefining gaming, forex, and decentralized exchange, targeting a $100 billion future.
Job Responsibilities: - Act as the official representative of labs.ai, presenting the project to global communities remotely. - Conduct 2-3 Zoom meetings weekly to engage audiences, share updates, and educate on labs.ai’s vision and offerings. - Create 3-4 short, informative videos (3-5 minutes each) weekly about the company, its sub-projects (labs.gg, Fx.pro, Dex), and the AI industry. - Collaborate with the marketing team to ensure consistent messaging and branding.
Job Requirements: - Excellent presentation skills with a confident and engaging communication style. - Presentable appearance and professional demeanor suitable for online representation. - Strong understanding of AI, blockchain, and finance (or willingness to learn). - Reliable internet connection and access to recording equipment for Zoom and videos. - Ability to work independently and meet weekly deadlines.
Benefits: - Competitive compensation with growth opportunities in a revolutionary AI project. - Be part of a global team shaping a $100 billion ecosystem. - Flexible remote work with long-term association potential.
How to Apply: Submit your resume, a brief cover letter, and a 1-minute sample video introducing yourself to [email protected]. OR u can share at telegram @joebrosnan or +44 7429 921043, Join us in leading the AI revolution—apply now
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Work from Home Customer Service Assistant $28 $30 Hourly
My name is Brad Nelson, We are looking to hire a reliable customer service assistant. This is a flexible work from home job position
Responsibilities
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Please mention the word RAPPORT when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The MasterCraft Boat Company is an American manufacturer of luxury high-performance boats. The company was founded in 1968 in Maryville, Tennessee, and is currently headquartered in Vonore, Tennessee.[1] MasterCraft boats are used in waterskiing, wakeboarding and wake surfing. The company has also produced several boats that are not focused on water sports, such as the NauticStar line of fishing boats. MasterCraft Boat Company is the flagship subsidiary of MasterCraft holdings. MasterCraft focuses on building towboats for water skiing, wakeboarding, and wake surfing.
As a Virtual Assistant, your responsibilities may vary on a day-to-day basis, but may include:
• Managing email and calendar appointments.
• Performing administrative tasks such as data entry, document preparation, and record keeping.
• Coordinating and scheduling meetings or conference calls.
• Conducting research and compiling data as needed.
• Assisting with project management and task tracking.
• Providing general support to teams or individuals as needed.
• Facilitating communications within the team and with external contacts.
Required Skills & Qualifications:
• Fluency in English, both written and verbal.
• Flexibility to work 45 hours per week (Monday-Friday) according to US timezone.
• Possession of Matric (Grade 12) or its equivalent.
• Typing speed of at least 40 words per minute.
• Highly driven, career-oriented individual.
• Minimum of 2 years of experience in an administrative or support role.
• Skilled in both Microsoft Office and Google Workspace.
• Ability to edit PDF documents.
• Experience in marketing (desirable).
Please mention the word RENEWED when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Please mention the word AVER when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The MasterCraft Boat Company is an American manufacturer of luxury high-performance boats. The company was founded in 1968 in Maryville, Tennessee, and is currently headquartered in Vonore, Tennessee.[1] MasterCraft boats are used in waterskiing, wakeboarding and wake surfing. The company has also produced several boats that are not focused on water sports, such as the NauticStar line of fishing boats. MasterCraft Boat Company is the flagship subsidiary of MasterCraft holdings. MasterCraft focuses on building towboats for water skiing, wakeboarding, and wake surfing.
As a Virtual Assistant, your responsibilities may vary on a day-to-day basis, but may include:
• Managing email and calendar appointments.
• Performing administrative tasks such as data entry, document preparation, and record keeping.
• Coordinating and scheduling meetings or conference calls.
• Conducting research and compiling data as needed.
• Assisting with project management and task tracking.
• Providing general support to teams or individuals as needed.
• Facilitating communications within the team and with external contacts.
Required Skills & Qualifications:
• Fluency in English, both written and verbal.
• Flexibility to work 45 hours per week (Monday-Friday) according to US timezone.
• Possession of Matric (Grade 12) or its equivalent.
• Typing speed of at least 40 words per minute.
• Highly driven, career-oriented individual.
• Minimum of 2 years of experience in an administrative or support role.
• Skilled in both Microsoft Office and Google Workspace.
Please mention the word HONORED when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Location: Remote Pay: $35 per hour Schedule: Flexible Training: Paid training provided Equipment: Necessary equipment provided
About Us: Bikram Yoga Rancho Cucamonga is a vibrant yoga studio that focuses on providing high-quality, authentic Bikram Yoga classes to our community. We are seeking a dedicated, detail-oriented, and organized Virtual Assistant to support our team in delivering exceptional service to our clients and running the business smoothly.
Key Responsibilities:
Client Communication: Handle email and phone inquiries, respond to messages, and manage appointment scheduling.
Social Media Management: Assist in creating, scheduling, and posting content on social media platforms to engage with our community and promote classes.
Administrative Tasks: Manage calendars, class schedules, and bookings. Assist with data entry, customer records, and tracking attendance.
Customer Support: Address customer concerns or inquiries in a timely, professional manner, and manage feedback and reviews.
Marketing Support: Help develop and execute marketing campaigns, newsletters, and promotional material.
Event Coordination: Assist with organizing workshops, retreats, and special events, including registration and communication with attendees.
Billing & Payment Assistance: Help manage membership payments, process invoices, and handle basic accounting tasks as needed.
Requirements:
Strong communication skills (both written and verbal)
Excellent organizational and multitasking abilities
Proficient in Microsoft Office Suite and/or Google Workspace
Familiarity with social media platforms such as Instagram, Facebook, and TikTok
Experience with customer service
Ability to work independently with minimal supervision
Basic knowledge or interest in yoga, especially Bikram, is a plus but not required
Perks:
Flexible work schedule to fit your lifestyle
Paid training to ensure you're fully equipped for success
All necessary equipment (laptop, headset, etc.) will be provided
Opportunities to learn about Bikram Yoga and the wellness industry
Please mention the word POIGNANT when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.
About the Role: We are seeking experienced customer support specialists with a focus on providing high-quality service to Enterprise-level Customers (Healthcare Facilities). You’ll be responsible for owning and resolving issues raised by these clients, ensuring that they receive prompt, tailored solutions that meet their specific needs.
Key Responsibilities:
Manage and resolve escalated queries from business customers via phone, chat, and email.
Collaborate with internal teams (e.g., legal, billing, operations, etc.) to solve complex customer issues and ensure timely resolution.
Ensure all customer interactions are tracked, and issues are resolved within established service-level agreements (SLAs).
Provide professional, empathetic service to enterprise clients, particularly during high-stakes situations.
Skills and Experience:
3-4+ years of experience providing specialized customer support, B2B preferred, ideally within a SaaS or enterprise software environment.
Proven experience managing escalations and maintaining strong relationships with business customers.
Experience working towards High CSAT (>90%) and QA scores in B2B environments.
Ability to handle an average of 30+ calls and 15+ emails daily, with a focus on resolution and customer satisfaction.
Familiarity with SLA management and complex customer issue resolution.
Why Work at CBH?
Join a fast-paced, innovative startup unicorn that is making a difference in the lives of tens of thousands of customers.
Work remotely with a diverse team from around the world.
Access opportunities for personal and professional growth, with support to develop new skills and explore different areas of the business.
System Requirements:
A reliable laptop/desktop (no Chromebooks or Linux OS).
Minimum 20 Mbps wired internet connection.
Wired headset.
Quiet, distraction-free working environment.
Stable power and internet connectivity.
Please mention the word CONVENIENCE when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$10,000 — $50,000/year
How do you apply?
If you're excited to provide excellent customer service and thrive in a fast-paced environment, we encourage you to apply today!
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At LimeSurvey, we are on a mission to build the world’s #1 survey platform, emphasizing ease of use, stability, and extensibility. We achieve this together with our fast-growing community and an international team of survey enthusiasts based in Hamburg.
You can find LimeSurvey in over 140 countries and 80+ languages, serving local governments, NGOs, universities, students, small business owners, and publicly traded companies.
We are currently expanding our Customer Success Team and could use your expertise. If you’re looking for the next challenge in Technical Support, you might have just found it.
This will be your arena:
As a Technical Support Engineer, you will help us build our Technical Support Infrastructure. You will be the linchpin in ensuring our customers have an outstanding experience with our platform. Your role is crucial in bridging the gap between our technology and its users.
What you will be doing:
Customer Interaction: Engage directly with our users through email and chat to resolve technical issues efficiently and effectively, ensuring their satisfaction and smooth usage of our platform.
Technical Troubleshooting: Provide expert troubleshooting to resolve platform-related issues, addressing both common and complex technical problems with a solution-oriented approach.
User Feedback: Gather and translate customer feedback into actionable insights, helping to drive continuous improvements in our products and services.
Documentation and Knowledge Management: Create and maintain detailed documentation, FAQs, how-to guides, and updates for our knowledge base to empower customers and reduce support queries.
Collaborative Problem-Solving: Work closely with the Product Owner and other departments to optimize our platform based on user feedback, ensuring we deliver the best possible experience to our users.
This is You:
Care about the customer view and strive for excellence.
Fluent in English; additional fluency in German, French, or other languages is a plus.
Tech-savvy and tech-minded with a good sense of humor.
Experienced with SaaS companies, Technical Support, CRMs, and Ticket Management Systems.
Comfortable in a startup environment and capable of working fully autonomously.
Technical Expertise:
Experience:
2-3 years of experience with Joomla CRM development, or similar experience.
1-3 years in building SaaS applications.
Other Open Source experience is a plus.
Adaptability:
Quickly adapt to new technologies and solve problems efficiently.
Knowledge of SaaS products, membership, and billing.
Understanding of relevant legal principles.
Skills in moderation, problem analysis, process design, and project management.
Proficient in troubleshooting and resolving technical issues.
LimeSurvey
The task ahead is varied, interesting, and challenging. You will work in a startup environment. You will have the chance to work with a growing friendly international team with a flat hierarchy. There is plenty of room for creativity and your own ideas. We offer a dynamic working environment with flexible hours—remote, from home, or in the office if you’re near our headquarters in Hamburg. We provide a competitive salary package based on the cost of living, including paid vacation, local public holidays, paid sick leave, and parental leave, along with employment and contractor options.
Please mention the word FRIENDLY when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About Us: At Air Titans, we take pride in providing top-notch air duct cleaning services to our clients in Florida. We are a US based company with a focus on quality, professionalism, and customer satisfaction, we strive to create healthier indoor environments for homes and businesses. Join us in our mission to deliver exceptional service and make a positive impact on the communities we serve.
Job Description: We are currently seeking enthusiastic and driven individuals to join our team as Appointment Setters. As an Appointment Setter, you will be responsible for contacting warm and hot leads to schedule appointments for our air duct cleaning services. This role offers an excellent opportunity for individuals who are responsible, accountable, and eager to learn about our business.
Responsibilities:
Contacting warm and hot leads via phone or email to schedule appointments for air duct cleaning services.
Engaging leads in meaningful conversations to understand their needs and educate them about the benefits of our services.
Building rapport with potential clients and providing exceptional customer service throughout the scheduling process.
Following up with leads to confirm appointments and address any questions or concerns they may have.
Collaborating with the sales and marketing team to optimize lead generation strategies and improve conversion rates.
Continuously learning about our services, industry trends, and best practices to enhance performance and effectiveness.
Requirements:
Excellent English level, spoken and written
Excellent communication, interpersonal and problem solving skills
Ability to build rapport quickly and effectively.
Previous experience in customer service, sales, or appointment setting is preferred but not required.
Willingness to learn about the air duct cleaning industry and our company's services.
Previous experience with HubSpot or other CRM preferred but not mandatory
Benefits:
Payment every week with opportunities for performance-based bonuses.
Flexible work schedule.
Comprehensive training and ongoing support to enhance your skills and knowledge.
A positive and collaborative work environment where your contributions are valued.
If you are a motivated individual who thrives in a customer-centric environment and is eager to learn about the air duct cleaning industry, we encourage you to apply for our Appointment Setter position today. Join our team and be part of our mission to provide exceptional service and improve indoor air quality for our customers.
To apply, please send your resume to [email protected] with a brief introduction via email. We look forward to hearing from you!
Please mention the word GLIMMERING when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$20,000 — $20,000/year
How do you apply?
Send an email to [email protected] with your CV and a brief introduction.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPosition Summary\n\nThe LISC Green President will lead LISC Green, LLC., an entity charged with the deployment of LISC's NCIF subaward under the Green House Gas Reduction Fund. This key role is responsible for the strategic originations of the award by working closely across all LISC departments and local offices and in close concert with LISC affiliates, the National Equity Fund (NEF) and LISC Fund Management (LFM).\n\nCore Responsibilities:\n\n\n* Serve as the primary liaison with Power Forward Communities (PFC) on allocation management, product development alignment and deployment, reporting and compliance management, and other areas of operational oversight.\n\n* Advise LISC CEO, LISC leadership, and the LISC board on business development opportunities, operational efficiencies, and other strategic decisions to ensure the successful administration of the NCIF award.\n\n* Oversee and adjust as needed LISC and affiliates’ subaward allocation plans for green predevelopment financing, green investment products, and market-building activities.\n\n* Manage the administration of the NCIF award program, overseeing direct and indirect expense management, daily LISC green operations, looking for opportunities for efficiency by leveraging existing LISC and PFC resources.\n\n* In collaboration with LISC leadership, guide and support LISC local programs in developing and implementing local investment strategies for the deployment of green products.\n\n* Advise in the development of the lending products for LISC Green, LLC;\n\n* Advocate on behalf of LISC and the policy networks at the local, state and federal levels to secure the tools necessary to advance a comprehensive community development strategy.\n\n* Ensure alignment with LISC’s Communications department to guarantee an effective communication strategy that increases awareness of the impact of LISC.\n\n* Ensure there is optimal partnership with LISC’s Strategy and Innovation department to establish, communicate and implement priorities that align with a strategic plan.\n\n* Collaborate with LFM, and LISC Affiliates for operating synergies and minimal departmental redundancies as we deliver serve communities at a national level.\n\n* Ensure solid KPI’s are established, and that goals and milestones are met and evaluated, systematically and routinely.\n\n* Establish and maintain effective working relationships at the highest levels of local and state government, as well as in the corporate and foundation sectors in collaboration with LISC nation programs and development\n\n* Collaborate with the CEO to calibrate business strategies and priorities as needed.\n\n\n\n\n Required Qualifications:\n\n\n* Bachelor’s degree from an accredited college or university in business, finance, real estate or related fields or relevant related work history can be used as proxy. Master’s degree preferred.\n\n* Minimum of fifteen years senior level experience in community development finance or related field.\n\n* Seasoned leader, with knowledge of staff development and financial management.\n\n* Demonstrated commitment to LISC’s mission and understanding of community development policies and programs, especially housing and economic development.\n\n* Demonstrated track record in providing leadership for the development of strategic vision.\n\n* Experience with federal contracting processes and requirements.\n\n* Responsible for fielding inquiries from local offices, investors, and stakeholders on potential fund investments\n\n* Serve as an advisor for LFM’s Board as the green funding is being deployed.\n\n* Flexible and easily balance different priorities, with experience and comfort working in a fast-paced environment.\n\n* Position requires national travel, estimated at 20-25% annually.\n\n\n\n\n \n\nCompensation\n\nLISC offers a competitive salary ($251 - $313k); salary commensurate with relevant work experience and location) and excellent fringe benefits.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Finance, Senior and Non Tech jobs that are similar:\n\n
$55,000 — $87,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Mozverse builds and deploys software platforms for emerging technologies in media and data. We are looking for a proactive, results-oriented Customer Success & Video Content Creator to ensure that our clients have measurable success while using our products. This role will have a heavy focus on client and partner management, ensuring successful use and optimization of our technology, and creating engaging instructional video content. Above all else, this role is about empathy and problem-solving: active listening, acknowledging where we can provide better service, and working tirelessly with teammates to solve problems for clients and strategic partners in a timely, accurate, and gracious manner while keeping us all organized in the process. The Mozverse workforce is 100% remote, and the ideal candidate thrives with the freedom and flexibility this structure provides.
Core Responsibilities
Positively and professionally provide service and support to users.
Provide timely and empathetic help through email, phone, and live chat.
Create engaging and informative video tutorials and how-to guides to help users understand our platform’s features and capabilities.
Manage the video creation process from scriptwriting to editing and publishing.
Assist in creating and manage campaigns for customers within our platform, ensuring they meet customer goals and expectations.
Share feature requests and effective workarounds with team members.
Educate clients and partners about Mozverse’s vision and help establish a relationship of trust through successful activations and campaigns.
Act as the point person to coordinate internally (Marketing, Development, Marketing, Sales, Legal) and with our clients and partners during the onboarding process and facilitate efficient communication between parties.
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
Inform customers about new features and functionalities.
Collaborate with internal teams and colleagues to resolve customer concerns effectively.
Develop and maintain a system to ensure that Mozverse has been in monthly contact with all clients and partners.
Create and distribute organized feedback reports to other department heads that highlight opportunities for improvement and further development.
Troubleshoot bugs and report them to our Development team.
Write help articles for our clients.
Help verify and maintain internal support articles.
Use data-driven insights to provide progress reports regarding our clients’ product integration, usage, and troubleshooting.
Qualifications
Bachelor’s degree or relevant work experience.
Experience in a customer support role.
Tech-savvy with the ability to quickly learn new software.
Experience creating video content, with a portfolio of past projects.
Ability to work independently and as part of a team.
High level of creativity, attention to detail, and project management skills.
Strong interpersonal skills and experience in quickly building customer relationships with a friendly and engaging personality.
Demonstrated experience using data and internal resources to optimize outcomes.
Solution-oriented. High EQ and confidence-inspiring with clients/partners. You are passionate about working with clients and you see their success as your success. At the same time, you are able to navigate tough conversations when they arise.
Highly technical and able to communicate with cross-functional teams of varying technical savviness.
Able to quickly learn new configuration and customization skills along with having good product sense for innovative enterprise software.
Previous experience in a SaaS and/or technology company.
Excellent verbal and written communication.
Have a continuous improvement mindset and contribute to the process of the team
Self-driven and track record of exceeding goals.
Familiarity with video/audio advertising platforms is a plus.
How to Apply
At Mozverse, we recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. We recognize that each employee’s unique experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, technical assistance, and research to members and partners.
Diversity, equity, and inclusion (DEI) for us represent both a business necessity and a core belief. These concepts represent a fundamental value and code of behavior that impact our daily interactions and decisions. DEI is the result of respecting, valuing, and caring about others and the lives we touch through member engagement, our products, messaging, and operations.
Mozverse is committed to providing an inclusive and welcoming environment for all members of our staff and is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Please mention the word UNRIVALED when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$50,000 — $80,000/year
How do you apply?
Please submit your resume and a link to a video telling us a little about yourself.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The focus of ACI Flooring LLC is you! We would like to offer you our expertise, give us a chance to provide you with a proposal for any of your flooring needs!
What makes us special?
Our certified installers have been trained to approach every project with superior detail and service.
What sets us apart from the rest?
We have been established since 2010 and are committed to excellence. Our motto "Built on Quality" is the service we provide to all our customers.
How long have we been doing this?
We have over 40 years of experience. We have set out to provide you with the highest quality service that you will find in the industry.
ABOUT THE POSITION
We are looking for a competent Executive Administrative Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to executive’s working life and communication.
Responsibilities
Act as the point of contact between the executives and internal/external clients
Undertake the tasks of receiving calls, take messages and routing correspondence
Handle requests and queries appropriately
Maintain a diary, arrange meetings and appointments and provide reminders
Make travel arrangements
Take dictation and minutes and accurately enter data
Monitor office supplies and research advantageous deals or suppliers
Produce reports, presentations and briefs
Develop and carry out an efficient documentation and filing system
Requirements
Proven experience as an executive administrative assistant, senior executive assistant or in other secretarial position
Full comprehension of office management systems and procedures
Excellent knowledge of MS Office
Proficiency in English
Exemplary planning and time management skills
Up-to-date with advancements in office gadgets and applications
Ability to multitask and prioritize daily workload
High level verbal and written communications skills
Discretion and confidentiality
Please mention the word PRECIOUS when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
**What’s a Silverfin?**\n\nAt Silverfin we’re trying to apply the promise of software to the age-old industry of accounting. With our SaaS offering we’re automating a large chunk of the busy-work that accountants are currently handling manually, and are building new tools so they can provide better services to their customers. We aim to optimize their workflow in such a way that accountants can spend more time on the much more impactful and rewarding work of advising their customers, the business owners. The good news is we’re succeeding in doing exactly that. Every day more than 15.000 financial service professionals use Silverfin to help and advise more than 200.000 businesses. Our customers adore us! The even better news is there’s still plenty left to work on, and that’s where we hope you come in!\n\n**What about your team?**\n\nCustomer experience at Silverfin is not about closing tickets, it's about actually helping people to have the greatest experience possible on our platform through mail, Zoom or chat. We actually care a lot about our customers so we want to give them a first class support experience they deserve.Our ‘Data Sync’ team is all about making sure the golden data from our clients bookkeeping software flows towards our SaaS platform as fluently as possible. Your assignment is quite diverse though - while you will be going toe to toe with our client’s IT teams to set up new data syncs there’s a host of running data flows out there which need your attention and care. Handling customer requests and distinguishing bugs from features by working closely with product experts as well as the engineering team will be your second nature.Did we mention this is a technical gig? We are looking for champions not afraid from jumping between VPN connections and RDP or TeamViewer sessions to navigate our client’s environments and dig for the gold inside the data sync logs and middleware tools. We tap in data from dozens of external accounting softwares so being able to find the right information without knowing what’s inside their box is a must have skill!\n\n**What are we looking for**\n- We’re looking for somebody who’s a natural born troubleshooter and Google's best friend\n- IT-Minded support professional with good knowledge of Windows servers and Azure boxes\n- RDP, VPN & TeamViewer adepts\n- Basic knowledge of SQL queries is a big plus\n- Top communication skills and Fluency in English, Dutch and/or French is a huge plus\n- Enthusiastic and eager to learn\n- Team player, can-do person resonating with our culture\n- Needless to say - excellent client focus and passion for game changing technology\n\n**What we offer**\n- Actual, proper work-life balance\n- Become a part of a new team in an expanding company - this includes horizontal as well as vertical growth opportunities in each role\n- A stimulating work environment with passionate, friendly and inclusive colleagues who value diversity\n- Learning opportunities in a no nonsense fintech scale-up, opportunities guaranteed\n- A €1.000 yearly budget to spend on conferences, courses, workshops or other expenses that will improve your skills\n- We offer monthly company-wide Wellbeing Days for all employees (10 days off in 2022) \n- A strong supply of excellent coffee, fresh fruits and … drinks on Friday! \n\nPlease mention the word **ERUDITE** when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$50,000 — $90,000/year\n
\n\n#Location\nEMEA
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
**About Us**\n\nAt [Close](https://close.com/), we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a profitable, 100% globally distributed ~55 person team that is dedicated to building a product our customers love.\n\nWe are hiring a Customer Support Executive to help us provide an excellent service experience to our customers. Join a team that has been working remotely for 6+ years. \n\n**About You**\n\nYou will be reporting to the Manager of Customer Support, [Joseph Sterner](https://www.linkedin.com/in/jrsterner/). \n\nAs a Customer Support Executive, you would be responsible for handling general support emails sent during Western/Central European business hours (BST/CEST).\n\nThis role requires a high level of independence and immediate responsibility. Our main focus is the support ticket queue, but you will also be responsible for leading individual projects/initiatives outside of the queue as the need arises.\n\nYou’re comfortable working in a fast-paced remote environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed environment. \n\nYou are someone that has a healthy sense of curiosity and enjoys taking things apart and putting them back together.\n\n**Requirements**\n* Physically based in a Western or Central Europe time zone, with a strong preference for (BST/CEST)\n* High-level of proficiency in the English language, both written and verbal.\n* Experience working in a remote capacity\n* 2 years experience working in a customer facing role (sales, support, hospitality, etc.).\n\n**Nice to Haves**\n* Direct support experience\n* Technical/coding experience (This includes VoIP, email, network management, APIs, etc).\n* Deep knowledge of SaaS + CRM landscape (Experienced user of other sales platforms, or programs frequently integrated with Close)\n\n**Responsibilities**\n* Respond to customer support tickets and take support calls during Western/Central European business hours (BST/CEST).\n* Escalating issues to senior support staff and engineering as needed\n* Fraud prevention/detection\n* Billing reconciliation \n* Writing bug reports\n* Coordinating with Success to provide extra support to large customers\n* Maintaining help center documentation and creating content for new/updated features\n\n**Tools We Use**\n* Help Scout\n* Sift\n* Stripe\n* Twilio\n* Plivo\n* Guru\n* Asana\n\n**Why Work With Us?**\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) 💚\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q&feature=youtu.be) ✈️\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative 🌍❤️ \n* [Our story and team](https://close.com/about/) 🚀\n\nAt Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). \n\nWe come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.\n\nInterested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions](https://jobs.lever.co/close.io/). \n\nPlease mention the word **AWSOME** when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Location\nEurope
# How do you apply?\n\nhttps://jobs.lever.co/close.io/e0822edb-3165-4bee-9843-c7bf2a7d80ae?lever-origin=applied&lever-source%5B%5D=RemoteOK
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At [Recast](https://getrecast.com/), we're building the next generation of media measurement technology. We're scientists and engineers applying cutting-edge techniques to the hardest problems in a multi-hundred-billion dollar market. Every year, billions of dollars are wasted on ineffective and unmeasurable marketing campaigns — Recast helps marketers measure the unmeasurable and save millions of dollars of marketing budget.\n\nWe're hiring a marketing data scientist to work directly with clients and help us build the future of media measurement.\n\n**What you'll do in your first 6 months:**\n\n- Onboard new clients onto Recast's platform and work hand-in-hand with them to set priors, interpret their results, and plan experiments to validate the model.\n- Implement complex statistical analyses of marketing data to help us improve Recast's statistical internals and help clients improve their marketing efficiency.\n- Develop libraries and patterns of analysis that we will use to help clients interpret and make use of their data\n\n**Things you probably have experience in:**\n\n- Deep and complex use of R\n- Bayesian methods, with exposure to Stan\n- Causal inference\n- Marketing data science and media performance measurement\n- Partnering directly with marketers to shape marketing budgets and structure tests\n\n**Things that should excite you that might scare off other folks:**\n\n- Working at the cutting edge of causal inference and computational statistics\n- Working directly with marketers on applying modeling result to marketing strategy\n- Exploring the output of a model with over 30k parameters\n- Contributing directly to product direction and business strategy\n\nWe're looking for our first full-time data scientist that can help us really expand the impact of Recast — this is a great opportunity to participate in pushing the frontier of statistics and building the future of marketing data science.\n\nWhile Recast is officially based in the US, we're a fully remote team (one founder lives in Brooklyn, the other in Mexico City). We can't sponsor visas at this time, unfortunately.\n\nIf this sounds interesting to you, email us with a bit about yourself and any relevant linkedin / github links / resumes at [email protected]. \n\nPlease mention the word **ASSURE** when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$90,000 — $120,000/year\n
\n\n#Location\nUnited States
# How do you apply?\n\nEmail us with a bit about yourself and any relevant linkedin / github links / resumes at [email protected]
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We launched saas.industries in 2019 and specialized in developing and marketing API products. We currently provide our solutions to hundreds of businesses in multiple niches, all around the globe.\n\nAs our company's first full-time support manager, you will be responsible for designing & building support processes together with the founding team. \n\nYou will be required to act as a primary escalation target for any technical or subscription-related issue. You will be handling every support issue personally, either through email, web-meeting, or chat communication.\n\n\n**Why You Should Apply**\n\n- We are 100% bootstrapped - you enjoy low hierarchies & appreciate direct communication with the founders\n- You want complete control over your development and working environment. \n- You thrive in a remote working environment where you may never meet your co-workers in person; you go wherever you want\n- You understand how essential clear, consistent communication is when working remotely -- ambiguity makes you uncomfortable\n\n**Skills You Should Have**\n\n- Good oral and written communication skills\n- Strong technical knowledge in networking systems\n- Strong analytical skills\n- Ability to prioritize and manage tasks.\n- Excellent time management and problem-solving skills.\n- Exceptional customer service skills\n\n**What You Can Expect From Us**\n\n- A competitive salary\n- Flexible and fair working hours\n- Calm and asynchronous company environment\n- Focus on deep work instead of meetings\n- Extensive onboarding to your new work environment\n- Opportunity for performance-based bonuses and salary increases\n- A healthy level of autonomy; We will provide consistency in expectations and support.\n- Transparent, direct and clear communication\n\n \n\nPlease mention the word **STRAIGHTEN** when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
⏰ Async\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nApply by clicking the button below. Include a cover letter and attach your CV/resume in the email. Thanks!
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
## The Role and Who We’re Looking For\n\nGreenback Expat Tax Services is a company that specializes in preparing tax returns for Americans living overseas. We are a highly energetic, positive, resourceful team working virtually across the globe. We believe that executional excellence is key to success. We are currently seeking a talented, passionate, enthusiastic Customer Support Champion to join our team. As a business, our DNA and core are about excellence in customer experience plus we’re in a big period of growth for the business, so we see this role as one of the most integral ones on our team.\n\nThe role has two critical and interrelated, but distinct responsibilities. You need to be passionate, experienced, and talented at both.\n\n**Customer Care:**\n\nWe call this role a “customer champion” for a reason-your role is to be the customer advocate and champion for our business. Good customer service seeks to understand a customer’s situation and help them resolve that situation at the first point of contact. Great customer service seeks to resolve that customer’s need and translate that need back to the business to ensure that we improve sometimes in tiny ways and avoid any customer having a similar confusion moving forward. Incredible customer service does not just that but seeks to listen to what’s not being said, read between the lines, and take that back to make the experience better for that customer and every one after that one. We believe our customers deserve incredible customer care. So, if you do too, and you love to help people, can’t stand the idea of anyone ever being confused, or have anything other than a surprisingly delightful experience working with us, we’d love for you to apply.\n\n**Sales:**\n\nIn the same way that we care deeply about customer experience, we also understand that in order to win that business, we need to earn the trust of prospective customers. That’s not easy (nor should it be!). We know that when someone starts the process of engaging a tax preparer, they may feel anxious, they may feel frustrated, and they may dread the process. Taxes aren’t at the top of their list, and they need us to make it easy for them, but also make them feel confident that we are in control of their tax needs. The right salesperson doesn’t just answer a question but helps to really explain and articulate what makes Greenback special and why we’re a great fit compared to other alternatives. The right salesperson can speak intelligently about taxes, about how we work, about the strength of our accountant team, and do so in a genuine, non-pushy way. Timeliness, appropriate feedback, good knowledge of the industry as well as our internal process are all critical to the role.\n\nLast but certainly not least we’re looking for someone who’s a great fit for our company culture. We’re a small, tight-knit team-all of us working remotely from home offices. We’re growing fast (check us out on the INC 5000 list-woohoo!). We’re obsessive about customer experience, believe that planning is the key to success, and like to work hard and make things happen-but also live our lives outside of the (home) office too! We’re looking for someone who is confident, reliable, an excellent communicator loves working in a fast-paced team, and is able to get things done with minimal supervision (we don’t like looking over your shoulder and don’t think you’d like that either).\n\n## Key Skills Needed\n\n* Excellent communication skills (does that go without saying?). You will mostly be speaking with people via email (80%), with some phone calls (20%). You need to be able to read between the lines and craft messaging that is warm, friendly, professional and really meets the need of the specific demands of that email interaction.\n* The ability to convert warm leads at a high volume by setting proper expectations, providing thoughtful responses, and clearly outlining the next steps.\n* Ability to identify opportunities to add value by monitoring industry changes, trends, and customer needs.\n* Use analytics to manage and measure your success, know where to put additional effort, and prioritize. That means you need to be someone who can manage targets, metrics, and can analyze these metrics, understand what they mean, and make good decisions as a result.\n* Excellence in execution: Attention to detail and ability to keep organized/juggle multiple things at once. We’re a seasonal business, so there are times when our inboxes are on fire! This is part of the role and being organized, handling stress well, and being able to juggle high-demand situations comes with the territory.\n* We don’t expect you to be an accountant, but you will need to learn and become a subject matter expert on US expat taxes.\n\nBonus: current or former expat, or someone who appreciates or gets excited about the expat life.\n\nTime zone: we’re looking for someone who is in a fixed time zone. We’re not looking for long-term travelers/people who aren’t in the same time zone most of the year.\n\n## What We Offer\n\n* The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventure.\n* We have an excellent benefits package that includes a 401k plan (with a 6% company match).\n* Medical, vision, and dental coverage as well as a short-term disability!\n* Annual team trip (last year: San Diego, 2019: Playa del Carmen, Mexico).\n \n\nPlease mention the word **COMPACTLY** when applying to show you read the job post completely (#RMTguOTcuOS4xNzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$30,000 — $60,000/year\n
\n\n#Location\nRemote in Asia / Hong Kong, South Africa, Europe, or New Zealand
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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