Close is a CRM software company that provides sales productivity tools for growing sales teams. Their CRM platform helps startups and SMBs make more calls, send more emails, and close more deals. Close integrates with email, calendar, and communication...
📎 close.com
🗓 Founded in 2013
👩💻 90 employees
🧱 Software & Services
💰 $30,000,000/y
🇺🇸
United States
We are looking for US-based Senior and Staff level engineers to join our team. Base salary range is $140,000 to $200,000. These are fully remote positions. Read on to learn more!
About Us
Close is a bootstrapped, profitable, 100% remote, ~90 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our backend tech stack currently consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools.
We’re looking for high achieving full-time Software Engineers to join our engineering team. Someone who has a good understanding in web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.
You're comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You're able to manage your time well, communicate effectively and collaborate in a fully distributed team.
Requirements...
Senior/Staff level candidates should have 5+ years experience building modern back-end systems. Mid-level candidates should have ~3 years of similar experience and be eager to level up with the right opportunity.
Python experience is preferred but experience in other languages is acceptable if you have a desire to work with Python.
You have hands-on production experience working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores.
You have experience designing, scaling, debugging, and optimizing systems to make them fast and reliable.
You have participated in code reviews and provided overall code quality suggestions to help maintain the structure and quality of the codebase.
You care about the craftsmanship of the code and systems you produce.
Located in the USA.
Bonus point if you have…
Contributed open source code related to our tech stack
Led small project teams building and launching features
Built B2B SaaS products
Worked with complex architectures that support multiple APIs (e.g. REST, GQL, WebSockets) as well as async task and event processing frameworks
Come help us with projects like...
Conceiving, designing, building, and launching new user-facing features
Improving the performance and scalability of our GraphQL andREST API.
Improving how we sync millions of sales emails and calendar events each month
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
Improving our Elastic search-backed powerful search features
Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis
Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers
🌏 Why Close?
Watch our most recent culture video featuring our annual team retreat in Italy
100% remote company
Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
1 month paid sabbatical every 5 years
Paid parental leave
Medical, Dental, Vision with HSA option (US residents)
Build a house you want to live in -- Examine long-term thinking and action
No BS -- Practice transparency and honesty, especially when it’s hard
Invest in each other -- Build successful relationships with your coworkers and customers
Discipline equals freedom -- Keep your word to yourself and others
Strive for greatness -- Constantly challenge yourself and others
How We Work Together
Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
Appreciation for Deep Work: *During your normal work day, not after a day of meetings*.
Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
Working from 22+ countries, we’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Close has been 100% remote since 2016, creating an intentional workplace around asynchronous communication and collaboration. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
We practice a mature approach to the workplace -- manage your time effectively, communicate thoughtfully with your teammates and customers, and produce high quality work. We have impressive tenure amongst the team; we stay at Close because we love working with our colleagues, we appreciate the autonomy and we thrive in an environment that challenges us to do our best work.
Unanimously, our favorite value is “Build a house you want to live in.” We make decisions that are rooted in helping our customers become more successful. We care equally about the health of our business and the wellbeing of our people.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying on AI tools when completing an application. We ask these questions because we want to get to know you, your experience, and your communication style. All responses are read closely by multiple humans and any obviously AI generated applications will be disregarded.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word PRAISEWORTHY when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
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This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
Close is a bootstrapped, profitable, 100% remote, ~90 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page JavaScript web app mostly written in React (originally built with Backbone.js). We bundle with Webpack and target only modern browsers. We test with Jest and React Testing Library. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC. We house our design system in Storybook.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We're looking for an experienced full-time (or part-time) Frontend Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, and launch major user-facing features.
You should have senior level experience (~5 years) building modern frontend applications in JavaScript, HTML, and CSS, with at least 3 years of that experience using React.
You should have significant experience designing, debugging, and optimizing frontend applications to make them fast and reliable. You have significant experience with REST APIs and thoroughly understand HTTP requests. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
You should have great product sense and be able to think through user experience issues before diving into the code, and you exhibit a love for great UI.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
You are physically located in the United States.
We are open to hiring mid, senior and staff level engineers for this role.
Bonus points if you have...
Experience implementing real-time (e.g. websockets, polling, etc.) web apps
Experience working with GraphQL endpoints
An eye for design and experience with Figma, Sketch, Abstract, Photoshop, or similar
Led small project teams building and launching features
Contributed open source code (core or plugins) for a popular frontend framework such as React, Vue, or Angular
Built B2B SaaS products
Experience with sales or sales tools
Come help us with projects like...
Conceiving, designing, building, and launching new user-facing features
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
Improving real-time collaboration user experience
Expanding our frontend GraphQL usage
Extending our React component library
🌏 Why Close?
Watch our most recent culture video featuring our annual team retreat in Italy
100% remote company
Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
1 month paid sabbatical every 5 years
Paid parental leave
Medical, Dental, Vision with HSA option (US residents)
Build a house you want to live in -- Examine long-term thinking and action
No BS -- Practice transparency and honesty, especially when it’s hard
Invest in each other -- Build successful relationships with your coworkers and customers
Discipline equals freedom -- Keep your word to yourself and others
Strive for greatness -- Constantly challenge yourself and others
How We Work Together
Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
Appreciation for Deep Work: *During your normal work day, not after a day of meetings*.
Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
Working from 22+ countries, we’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Close has been 100% remote since 2016, creating an intentional workplace around asynchronous communication and collaboration. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
We practice a mature approach to the workplace -- manage your time effectively, communicate thoughtfully with your teammates and customers, and produce high quality work. We have impressive tenure amongst the team; we stay at Close because we love working with our colleagues, we appreciate the autonomy and we thrive in an environment that challenges us to do our best work.
Unanimously, our favorite value is “Build a house you want to live in.” We make decisions that are rooted in helping our customers become more successful. We care equally about the health of our business and the wellbeing of our people.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word OASIS when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$120,000 — $220,000/year
Benefits
💰 401(k)
🌎 Distributed team
⏰ Async
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
🏖 Paid time off
📆 4 day workweek
💰 401k matching
🏔 Company retreats
🚫 No politics at work
🎅 We hire old (and young)
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We love startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page TypeScript web app mostly written in React (originally built with Backbone.js). Our mobile app is built using React Native. We bundle with Webpack and target only modern browsers. We test with Jest, React Testing Library, and Playwright. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. Our product development process is inspired by Shape Up. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We're looking for an experienced full-time Frontend Engineering Manager to join our engineering team and build & lead the 3rd Frontend team. You should be an empathetic leader, have spent part of your career as a senior-level engineer, and want to help build & grow a team of high-performing engineers.
You should have senior-level (4 years+) experience building modern frontend applications, preferably using React or similar framework.
You should have significant experience (2 years+) leading and growing a team of engineers. You enjoy helping engineers thrive and grow in their roles. You should have a very good idea of how to run 1:1s with your direct reports and how to form strong relationships. You should be comfortable with giving continuous feedback and doing performance reviews. You are expected to grow the team as-needed and help lead a hiring process.
You have a track record of managing engineering teams that delivered great products and features. You should be very comfortable working with the Product and Design teams to formulate product ideas, skilled at writing & reviewing technical specifications, and planning work for your team. You can take on non-critical path technical work if time allows.
You’re comfortable working in a fast-paced environment with a medium-sized talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate in a fully distributed team.
You are physically located in the United States.
Bonus points if you have...
Experience practicing the Shape Up product development methodology
Experience scaling a small engineering team into a few teams
Experience building JS-based mobile apps
Built B2B SaaS products
Experience with sales or sales tools
About the Role
Manage and grow a team of 4-6 high-performing engineers (US and EU timezones), support them through 1:1s and continuous feedback, and empower their career growth.
A mix of team leadership, people management, product ideation, project coordination, and maximum 10% of your time spent on non-critical path IC work.
Work with a team of mostly-senior engineers, product managers, and designers to deliver great features.
Manage and optimize development processes as the team grows.
Participate in formulating a long-term frontend strategy.
🌏 Why Close?
Watch our most recent culture video featuring our annual team retreat in Italy
100% remote company
Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
1 month paid sabbatical every 5 years
Paid parental leave
Medical, Dental, Vision with HSA option (US residents)
Build a house you want to live in -- Examine long-term thinking and action
No BS -- Practice transparency and honesty, especially when it’s hard
Invest in each other -- Build successful relationships with your coworkers and customers
Discipline equals freedom -- Keep your word to yourself and others
Strive for greatness -- Constantly challenge yourself and others
How We Work Together
Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
Appreciation for Deep Work: *During your normal work day, not after a day of meetings*.
Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
Working from 22+ countries, we’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Close has been 100% remote since 2016, creating an intentional workplace around asynchronous communication and collaboration. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
We practice a mature approach to the workplace -- manage your time effectively, communicate thoughtfully with your teammates and customers, and produce high quality work. We have impressive tenure amongst the team; we stay at Close because we love working with our colleagues, we appreciate the autonomy and we thrive in an environment that challenges us to do our best work.
Unanimously, our favorite value is “Build a house you want to live in.” We make decisions that are rooted in helping our customers become more successful. We care equally about the health of our business and the wellbeing of our people.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word DESTINY when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$120,000 — $200,000/year
Benefits
💰 401(k)
🌎 Distributed team
⏰ Async
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
🏖 Paid time off
📆 4 day workweek
🏔 Company retreats
📚 Learning budget
💰 Profit sharing
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page JavaScript web app mostly written in React (originally built with Backbone.js). We bundle with Webpack and target only modern browsers. We test with Jest and React Testing Library. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC. We house our design system in Storybook.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We're looking for an experienced full-time (or part-time) Frontend Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, and launch major user-facing features.
You should have senior level experience (~5 years) building modern frontend applications in JavaScript, HTML, and CSS, with at least 3 years of that experience using React.
You should have significant experience designing, debugging, and optimizing frontend applications to make them fast and reliable. You have significant experience with REST APIs and thoroughly understand HTTP requests. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
You should have great product sense and be able to think through user experience issues before diving into the code, and you exhibit a love for great UI.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
We are open to hiring mid, senior and staff level engineers for this role.
Bonus points if you have...
Experience implementing real-time (e.g. websockets, polling, etc.) web apps
Experience working with GraphQL endpoints
An eye for design and experience with Figma, Sketch, Abstract, Photoshop, or similar
Led small project teams building and launching features
Contributed open source code (core or plugins) for a popular frontend framework such as React, Vue, or Angular
Built B2B SaaS products
Experience with sales or sales tools
Come help us with projects like...
Conceiving, designing, building, and launching new user-facing features
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
Build a house you want to live in -- Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other -- Build successful relationships with your coworkers and customers
Discipline equals freedom -- Keep your word to yourself and others
Strive for greatness -- Constantly challenge yourself and others
How We Work Together
Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
Appreciation for Deep Work: *During your normal work day, not after a day of meetings*.
Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word ENTICED when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$100,000 — $180,000/year
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page JavaScript/TypeScript web app mostly written in React. Our mobile app is built using React Native. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis, and communicates with clients via our REST API & GraphQL endpoints. We run our services in Docker on AWS.
We care about performance, maintainability, and testability of our code. Writing unit/integration tests is embedded into our engineering culture. We test more complex features end-to-end via Cypress. We also house lists of manual test steps to follow for testing critical features like calling and composing emails. Our focus is on testing actual user behavior, leveraging the Testing Library approach.
Our product development process is inspired by Shape Up. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. We think about testing in the technical specification phase and we continuously spend time assuring we’re shipping a high-quality product.
We're looking for an experienced full-time individual to join us as the 1st QA Engineer on our team. Someone who has a solid understanding of web technologies and real world user behavior and wants to help test, QA, and launch major user-facing features. You'd enjoy an opportunity to lead the way on the QA front and help us establish best practices for testing/QA and help us improve the quality of our product.
You should have at least 4 years of experience with testing/QA of user-facing behavior. You have a brain for breaking things. You are detail-oriented and thorough when writing down test plans and when opening high-quality bug reports. You deeply care about the quality of a product and have a solid understanding of modern test automation frameworks like Cypress or Playwright.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate with a fully distributed team.
You are located in a non-west coast American, European or African time zone.
We are open to hiring mid, senior, and staff level QA Engineers for this role.
About the job
You’ll be reporting to our Sr. Frontend Engineering Manager and you’ll be working closely with the Frontend, Backend, Product Management, and Design teams.
Help us improve the quality of what we’re shipping, reducing amount of bugs/regressions.
Help us test features as they are being built/reviewed, and keep an eye on recently shipped code for potential issues.
Primarily you'll focus on testing/QA of user-facing behavior and creating high quality issues (bug reports) based on testing our in-product UI across web, desktop, and mobile.
Additionally you'll test against our API and consider ways our customers may hit issues in their integrations or with Zapier.
Help us improve how we’re doing automated testing (unit, E2E, etc.).
Help Dev teams find ways to improve their testing strategies.
Bonus points if you have...
Experience in contributing to tests in JavaScript via React Testing Library/Cypress/Playwright
Experience testing GraphQL and Websockets endpoints
Worked with B2B SaaS products
Experience with sales or sales tools
Come help us with projects like...
Modern Rich Text Editor with collaboration features
Build a house you want to live in -- Examine long-term thinking and action
No BS -- Practice transparency and honesty, especially when it’s hard
Invest in each other -- Build successful relationships with your coworkers and customers
Discipline equals freedom -- Keep your word to yourself and others
Strive for greatness -- Constantly challenge yourself and others
How we work together
Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
Appreciation for Deep Work: *During your normal work day, not after a day a meetings*.
Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Please mention the word FAVORITED when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$70,000 — $140,000/year
Benefits
🌎 Distributed team
⏰ Async
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
🏖 Paid time off
📆 4 day workweek
💰 401k matching
🏔 Company retreats
📚 Learning budget
👀 No monitoring system
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals(faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 50+ high-performing, happy people that are dedicated to building a product our customers love.
Our backend tech stack currently consists of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. Our infrastructure is heavily automated using AWS tools, Terraform, and Ansible.
We're looking for an experienced full-time (or part-time) Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.
You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.
You have hands on production experience woking with MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase. You care about the craftsmanship of the code and systems you produce.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
You are located in an American or European time zone.
Bonus points if you have...
Contributed open source code related to our tech stack
Led small project teams building and launching features
Built B2B SaaS products
Experience with sales or sales tools
Come help us with projects like...
Conceiving, designing, building, and launching new user-facing features
Improving the performance and scalability of our GraphQL and REST API.
Improving how we sync millions of sales emails and calendar events each month
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Please mention the word WISDOM when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$100,000 — $200,000/year
Benefits
⏰ Async
🌎 Distributed team
Location
Worldwide
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We love startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
Our app’s frontend is a single-page JavaScript(transitioning to TypeScript) web app mostly written in React (originally built with Backbone.js). Our mobile app is built using React Native. We bundle with Webpack and target only modern browsers. We test with Jest, React Testing Library, and Cypress. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We're looking for an experienced full-time Frontend Engineering Manager to join our engineering team and lead one of the 2 Frontend teams. You should be an empathetic leader, have spent part of your career as a senior-level engineer, and want to help build & grow a team of high-performing engineers.
You should have senior-level (4 years+) experience building modern frontend applications, preferably using React or similar framework.
You should have significant experience (2 years+) leading and growing a team of engineers. You enjoy helping engineers thrive and grow in their roles. You should have a very good idea of how to run 1:1s with your direct reports and how to form strong relationships. You should be comfortable with giving continuous feedback and doing performance reviews. You are expected to grow the team as-needed and help lead a hiring process.
You have a track record of managing engineering teams that delivered great products and features. You should be very comfortable working with the Product and Design teams to formulate product ideas, skilled at writing & reviewing technical specifications, and planning work for your team. You can take on non-critical path technical work if time allows.
You’re comfortable working in a fast-paced environment with a medium-sized talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate in a fully distributed team.
You are located in an American time zone.
Bonus points if you have...
Experience practicing the Shape Up product development methodology
Experience scaling a small engineering team into a few teams
Experience building JS-based mobile apps
Built B2B SaaS products
Experience with sales or sales tools
About the Role
Manage and grow a team of 4-6 high-performing engineers (US and EU timezones), support them through 1:1s and continuous feedback, and empower their career growth.
A mix of team leadership, people management, product ideation, project coordination, and maximum 10% of your time spent on non-critical path IC work.
Work with a team of mostly-senior engineers, product managers, and designers to deliver great features.
Manage and optimize development processes as the team grows.
Participate in formulating a long-term frontend strategy.
Build a house you want to live in -- Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other -- Build successful relationships with your coworkers and customers
Discipline equals freedom -- Keep your word to yourself and others
Strive for greatness -- Constantly challenge yourself and others
How We Work Together
Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
Appreciation for Deep Work: *During your normal work day, not after a day a meetings*.
Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word FANCY when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$100,000 — $220,000/year
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a profitable, 100% globally distributed ~60 person team that is dedicated to building a product our customers love.
Our Product team is currently made up of three Designers and two Product Managers. We're looking for our third Product Manager to help accelerate product development at Close from idea through launch.
About You
We’re looking for someone with a unique talent set - someone who understands sales and can “speak the language” with sales managers, reps, and directors. Someone who can synthesize various use cases into clear problem statements. Someone who cares deeply about product details, has a great sense of product aesthetics, and can discuss the nitty gritty with engineers.
As a small product, design, and engineering team you’ll be responsible for all aspects of delivering a feature -- from concept through project managing it’s delivery. You will do it all.
What you’ll do...
Turn the vague into the concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases.
Write problem statements that clearly define shared needs across customers.
Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
Project manage the delivery of the feature -- get it on the engineering roadmap and ensure it’s delivered on time and up to the Product team’s standards.
Prepare for launches: work with the Marketing team on positioning/collateral, manage beta testers, write FAQs, define adoption / usage metrics, measure success, and share learnings.
You should...
Ideally be located in an Americas time zone
Have 2+ years of Product Management experience shipping B2B SaaS for SMBs.
Have 2+ years experience at software/internet companies in a product, engineering, or customer-facing role.
Love listening to customers and diving deep into their problems and needs.
Be detail-oriented, organized, and great at writing.
Have good product vision & design sense.
Be comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
Have experience with metrics/analytics tools
Be growth minded; pushing to ship Product that focuses on moving the needle.
Bonus points if you...
Have experience in sales or with sales tools / CRMs
Have significant experience in Figma or other design/prototyping tools
Have a technical/engineering background, not afraid to dabble in Python, HTML, CSS, or SQL.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Please mention the word COMPLIMENT when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$110,000 — $180,000/year
Benefits
💰 401(k)
🌎 Distributed team
⏰ Async
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
🏖 Paid time off
💰 401k matching
🏔 Company retreats
🏬 Coworking budget
📚 Learning budget
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
ABOUT US
At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 50+ high-performing, happy people that are dedicated to building a product our customers love.
Our backend tech stack currently consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. Our infrastructure is heavily automated using AWS tools, Terraform, and Ansible.
We're looking for a full-time Engineering Manager to join our core Product & Engineering Team who has significant experience building, managing, and monitoring backend services at scale. You should be comfortable working in a fast-paced environment with a medium-sized, talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate in a fully distributed team.
Reporting to the Director of Backend Engineering, you will lead a small team of Python engineers, helping them solve technical challenges, project planning and providing other support as needed to help them build our backend services. Your team will split its time working on a combination of (a) general backend projects to improve our product, and (b) specific focus areas assigned to your team.
Areas of focus...
Data storage systems including traditional SQL and NoSQL databases as well as advanced indexing/searching technologies (Mongo, PostgreSQL, Elasticsearch)
Reporting and Business Intelligence systems (custom implementations using Elasticsearch plugins, SQL window functions and other analytical techniques)
Messaging and queuing systems (Kafka, Redis, PostgreSQL)
Manage and grow a team of 4-8 mostly senior Python software engineers, support them through 1:1s and continuous feedback, and support their career growth.
Help manage our software development cycles by supporting prioritizing, speccing, and building features (our process is loosely based on Shape Up).
Work with other Close teams to communicate changes, gather requirements, and maintain open communication across our organization.
Develop a roadmap for their team’s focus areas and set goals to work towards that plan.
Help tune our engineering processes to allow us to scale and continue shipping high quality software.
Promote delegating responsibilities across their team and sharing knowledge whenever possible (check out our engineering blog for examples of sharing).
Help maintain our public and private GitHub repos by managing issues and projects to categorize, prioritize, and plan future work.
This position is primarily a management role but the candidate should be comfortable with coding efforts like PR reviews, bug fixes, and other coding activities outside of critical path development efforts.
You should...
Have 2+ years leading a software engineering team.
Have 4+ years of senior software engineering experience (Senior experience in other languages is acceptable but working knowledge of Python is required).
Have a strong interest and ideally significant experience in backend technologies like databases, async job processing, messaging systems, indexing/search systems, web frameworks, etc.
Be detail-oriented, organized, and great at oral/written communication.
Be self-motivated and comfortable with responsibility.
Be growth minded and want to help improve our processes, scale teams, and take other actions that significantly improve our productivity and quality.
Be located in the Americas or in a European/African time zone. We have regular Zoom meetings with team members throughout these time zones.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. All applications are reviewed internally by one of our team members; a qualified application undergoes a second review by the hiring manager to determine whether a call is scheduled. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Please mention the word IMPRESSED when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$100,000 — $200,000/year
Benefits
💰 401(k)
🌎 Distributed team
⏰ Async
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
💰 401k matching
🏔 Company retreats
🏬 Coworking budget
📚 Learning budget
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
ABOUT US
At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 50+ high-performing, happy people that are dedicated to building a product our customers love.
Our backend tech stack currently consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. Our infrastructure is heavily automated using AWS tools, Terraform, and Ansible.
We're looking for a full-time Engineering Manager to join our core Product & Engineering Team who has significant experience building, managing, and monitoring backend services at scale. You should be comfortable working in a fast-paced environment with a medium-sized, talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate in a fully distributed team.
Reporting to the Director of Backend Engineering, you will lead a small team of Python engineers, helping them solve technical challenges, project planning and providing other support as needed to help them build our backedn services. Your team will split its time working on a combination of (a) general backend projects to improve our product, and (b) specific focus areas assigned to your team.
Areas of focus...
Data storage systems including traditional SQL and NoSQL databases as well as advanced indexing/searching technologies (Mongo, PostgreSQL, Elasticsearch)
Reporting and Business Intelligence systems (custom implementations using Elasticsearch plugins, SQL window functions and other analytical techniques)
Messaging and queuing systems (Kafka, Redis, PostgreSQL)
Manage and grow a team of 4-8 mostly senior Python software engineers, support them through 1:1s and continuous feedback, and support their career growth.
Help manage our software development cycles by supporting prioritizing, speccing, and building features (our process is loosely based on Shape Up).
Work with other Close teams to communicate changes, gather requirements, and maintain open communication across our organization.
Develop a roadmap for their team’s focus areas and set goals to work towards that plan.
Help tune our engineering processes to allow us to scale and continue shipping high quality software.
Promote delegating responsibilities across their team and sharing knowledge whenever possible (check out our engineering blog for examples of sharing).
Help maintain our public and private GitHub repos by managing issues and projects to categorize, prioritize, and plan future work.
This position is primarily a management role but the candidate should be comfortable with coding efforts like PR reviews, bug fixes, and other coding activities outside of critical path development efforts.
You should...
Have 2+ years leading a software engineering team.
Have 4+ years of senior software engineering experience (Senior experience in other languages is acceptable but working knowledge of Python is a must).
Have a strong interest and ideally significant experience in backend technologies like databases, async job processing, messaging systems, indexing/search systems, web frameworks, etc.
Be detail-oriented, organized, and great at oral/written communication.
Be self-motivated and comfortable with responsibility.
Be growth minded and want to help improve our processes, scale teams, and take other actions that significantly improve our productivity and quality.
Be located in the Americas or in a European/African time zone. We have regular Zoom meetings with team members throughout these time zones.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. All applications are reviewed internally by one of our team members; a qualified application undergoes a second review by the hiring manager to determine whether a call is scheduled. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word NIFTY when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$100,000 — $180,000/year
Benefits
⏰ Async
🌎 Distributed team
Location
Worldwide
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
**About Us**\n\nAt Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~55 high-performing, happy people that are dedicated to building a product our customers love. \n\nWe are growing our Success Team of 5 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers. \n\n**About You**\n\nYou have at least three years of experience with B2B SaaS in a customer success or implementations role. You are passionate about technology and are extremely well-informed in the SaaS product ecosystem, particularly those products that cater to startups and SMBs. Preference given to candidates with 1) frontline sales experience of minimum one year that you can rely on to act as a trusted sales advisor for our customers 2) experience working for a CRM platform or a sales enablement tool or 3) technical aptitude and capability. \n\nYou have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a [friendly, but strong demeanor](https://thestartupchat.com/ep050/).\n\nYou must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment and as a remote worker. \n\n**About the Role**\n\nThe newest member of the Customer Success team will work closely with high growth customers, ensuring they have the tools, knowledge, and set up to be successful in Close and in sales. This role will work the majority of time in a 1:1 capacity with individual customers, but will also contribute to the team’s digital engagement strategy. \n\n**Key Responsibilities**\n* Onboard new customers with an emphasis on creating a solid sales process and strategically mapping new customer data. Onboarding and follow-up training includes opinionated sales process advice, sales education, data consultation, and teaching the Close sales philosophy. \n* Work with existing customers to increase the value they receive from our service and identify and create an action plan for those customers who are rapidly growing and who may need extra love. \n* Collaborate with other Success team members and teams at large (Sales, Support, Partnerships, Marketing, Product) to deploy resources for customers and gather information for company insight as needed. \n* Host roundtables, webinars and other types of virtual events to boost information and resources for the Close community. \n* Assist on virtual engagement strategy by creating /contributing to written and video content on platform and data management best practices and Close sales philosophy. \n* The team members you'll be working most directly with are [Liz Stephany](https://www.linkedin.com/in/lizstephany/), [Lydhia Marie Bolduc-Gosselin](https://www.linkedin.com/in/lydhiamarie/), [Forrest Dwyer](https://www.linkedin.com/in/forrest-dwyer-93036668/), [Meghann O’Brien](https://www.linkedin.com/in/meghann-o-brien-46b5935b/), and [Tina Duong](https://www.linkedin.com/in/tina-duong-3b282852/).\n\n**Why work with us?**\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) 💚\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q) ✈️\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative 🌍❤️ \n* [Our story and team](https://close.com/about/) 🚀\n\nAt [Close](https://close.com/), everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). \n\nWe come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.\n\n*Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward. \n\n*Interested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions](https://jobs.lever.co/close.io/). \n\nPlease mention the word **STYLISH** when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nAmericas
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
**About Us**\n\nAt Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~55 high-performing, happy people that are dedicated to building a product our customers love. \n\nWe are growing our Success Team of 5 in order to work with more customers and invest in the development of our team. We’re looking specifically for a dual contributor, someone who can help us strengthen relationships with high-value accounts and also coach and mentor existing and new team members. \n\n**About You**\n\nYou have between 5-10 years experience with B2B SaaS in a customer success, account management or sales role. You have domain expertise in the CRM industry and/or you have frontline sales experience of at least two years that you can rely on to act as a trusted sales advisor for our customers. You enjoy working with salespeople, sales teams and sales operations. You are excited about the potential in the SMB market and your ability to make a positive impact for your customers. The foundation of your success in past roles is your ability to build relationships with clients or customers.\n\nYou have a minimum of 1-2 years managing or coaching teams or working with peers in a leadership role to accomplish a company goal, either directly or indirectly. You are excited about coaching others, sharing your experience and knowledge and are always looking for ways to help teammates or direct reports grow professionally and increase their value in a customer relationship. You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. \n\nYou are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a [friendly, but strong demeanor](https://thestartupchat.com/ep050/). \n\nYou must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment and enjoy working remotely. \n\n**About the Role**\n\nWe are looking for an experienced Senior Customer Success Manager to partner with our customers and to help level-up our team by contributing knowledge, best practices, and coaching to existing and new team members. Reporting to the Director of Customer Success, you will be the main day-to-day point of contact for your customer relationships . You will own the client relationship and be charged with maintaining and growing revenue while delivering a high-level of value to our customers. \n\nThis person must be an outstanding relationship-builder who can leverage every resource available to our customers, with a combination of technical and sales aptitude, and experience managing the entire customer journey. This person will be expected to proactively contribute strategy and coaching to the entire Success team.\n\nThis is an entrepreneurial, high-growth atmosphere and we’re looking for candidates that thrive in that environment. The ability to multitask, set and adjust priorities is critical; as a Senior Customer Success Manager you will always have more work than what can be completed in one day.\n\nThe team members you'll be working most directly with are [Liz Stephany](https://www.linkedin.com/in/lizstephany/), [Lydhia Marie Bolduc-Gosselin](https://www.linkedin.com/in/lydhiamarie/), [Forrest Dwyer](https://www.linkedin.com/in/forrest-dwyer-93036668/), [Meghann O’Brien](https://www.linkedin.com/in/meghann-o-brien-46b5935b/), and [Tina Duong](https://www.linkedin.com/in/tina-duong-3b282852/).\n\n**Key Responsibilities**\n* Own a dedicated group of customer relationships and be responsible for managing the full customer lifecycle including training, adoption, expansion opportunities, retention and renewals.\n* Become a subject matter expert in our platform and our sales philosophy.\n* Problem-solve at a high level with your customers on sales process, efficiency and automation, data integrity, and knowledge of best-in-class integrations.\n* Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers.\n* Develop success plans and drive quarterly business reviews at the executive level\n* Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.\n* Work closely with the Success team on customer strategy, internal best practice sharing, coaching/mentorship and assisting with professional development goals and conversations.\n* Execute at a high level to achieve both individual goals around retention, growth and customer satisfaction and assist in helping the team to achieve all goals as well. \n\n**Why work with us?**\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) 💚\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q) ✈️\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative 🌍❤️ \n* [Our story and team](https://close.com/about/) 🚀\n\nAt Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). \n\nWe come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.\n\n*Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward. \n\n*Interested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions](https://jobs.lever.co/close.io/). \n\nPlease mention the word **BEAUTIFUL** when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nAmericas
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
At Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry in sales automation-helping companies close more deals, faster than ever. Since our founding in 2013 we’ve grown to become a profitable, 100% globally distributed ~55 person team that is dedicated to building a product our customers love.
We’re looking to add a stellar person to become our first dedicated Affiliate Manager to help us manage our already successful affiliate program and level up our efforts to make this channel a significant percentage of our annual revenue.
About You
As an Affiliate Manager you’ll be responsible for managing and supporting our existing network of affiliates as well as growing the number of affiliates in the program through inbound application qualification and some outbound efforts. We’re looking for a proactive go-getter who is curious about people, has a strong and friendly demeanor, and enjoys talking to people with a vast range of backgrounds.
This isn’t your typical affiliate manager role. This program has already grown to produce 10% of our subscription revenue and we are looking for the right person to level up this program and double that number. We have consistent new applications for the program and we need someone to dedicate 100% of their time helping these affiliates acquire more customers for Close.
Sky's the limit for the go getters out there! 🚀🚀🚀
You’ll be reporting to the Director of Sales & Marketing, Nick Persico, who reports to the CEO and working very closely with our Sr. Partnership Manager, James Urie.
Requirements
Physically based in North or South American time zones.
>1 years experience in affiliate management, partnerships, sales, or business development. Ideally, in the SaaS space.
Curious about people, comfortable running zoom calls and demos, and get fulfillment from helping people grow their business.
Function from a place of friendly strength.
High level of proficiency in the English language, both written and verbal.
Key Responsibilities
Manage, track, and nurture existing affiliate partners in Partnerstack.
Qualify and approve/deny new affiliate applications.
Schedule calls with high quality new affiliates to understand their business, how they will promote Close, and offer our support to make them more successful.
Develop and optimize affiliate relationships in order to drive new acquired customers through affiliate channels.
Monitor affiliate activity, analyze performance, identify areas of improvement, and optimize affiliate performance to increase affiliate-generated revenues.
Proactive outreach to high quality partners that are not producing signups or sales to understand how we can help them drive new customers to Close.
Quarterly communication with startups associated with our top startup program partners to drive top startups to use Close as their foundational sales tool.
Review and audit monthly affiliate commissions to ensure payouts are correct using Partnerstack.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word ENTRANCED when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$80,000 — $120,000/year
Location
Worldwide
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~55 high-performing, happy people that are dedicated to building a product our customers love.
Our app’s frontend is a single-page JavaScript web app mostly written in React (originally built with Backbone.js). We bundle with Webpack and target only modern browsers. We test with Jest and React Testing Library. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We're looking for an experienced full-time Frontend Engineering Manager to join our engineering team. You should be an empathetic leader, have spent part of your career as a senior-level engineer, and want to help build & grow a team of high-performing engineers.
You should have senior-level (4 years+) experience building modern frontend applications, preferably using React or similar framework.
You should have significant experience (2 years+) leading and growing a team of engineers. You enjoy helping engineers thrive and grow in their roles. You should have a very good idea of how to run 1:1s with your direct reports and how to form strong relationships. You should be comfortable with giving continuous feedback and doing performance reviews. You are expected to grow the team as-needed and help lead a hiring process.
You have a track record of managing engineering teams that delivered great products and features. You should be very comfortable working with the Product and Design teams to formulate product ideas, skilled at writing & reviewing technical specifications, and planning work for your team. You can take on non-critical path technical work if time allows.
You’re comfortable working in a fast-paced environment with a medium-sized talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate in a fully distributed team.
You are located in an American time zone.
Bonus points if you have...
Experience practicing the Shape Up product development methodology
Experience scaling a small engineering team into a few teams
Experience building JS-based mobile apps
Built B2B SaaS products
Experience with sales or sales tools
About the Role
Manage and grow a team of 4-8 high-performing engineers, support them through 1:1s and continuous feedback, and support their career growth.
A mix of team leadership, people management, product ideation, project coordination, and maximum 10% of your time spent on non-critical path IC work.
Work with a team of mostly-senior engineers, product managers, and designers to deliver great features.
Manage and optimize development processes as the team grows.
Participate in creating a long-term frontend strategy.
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word FUTURISTIC when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$150,000 — $200,000/year
Benefits
🌎 Distributed team
Location
Americas
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
At Close, we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re a 55+ person globally distributed team, profitable, and building a product our customers love.
Since the company’s inception, content has been the biggest marketing channel for Close. A deep understanding of the needs, interests, and pain points of our customers and audience has made Close one of the leading online authorities on sales and sales processes. Now, we look to increase Close's visibility and further grow organic traffic through link and partnership outreach.
About You
We’re seeking an experienced outreach marketing manager to build and scale our marketing outreach initiatives to build successful partnerships with other brands. The ideal candidate is an expert in all aspects of link building, PR outreach, and establishing long-term relationships with bloggers and influencers in the B2B SaaS & sales space.
You're a highly motivated self-starter who enjoys working in a fast-paced environment, and measures success in terms of the impact your work delivers. You know that a high DR backlink is not always the same as a top-tier contextual backlink, and can assess the value of specific direct brand mentions and three way link exchanges.
The outreach marketing manager will report to the Head of Content and work with them to build an outreach team and lead the hiring efforts for team expansion in the future.
Sound like YOU? We've listed the primary responsibilities of this role below.
Building and growing the marketing outreach function at Close
Actively measure, manage, and optimize the performance of outreach activities
Drive high-quality, relevant link growth
Land guest posts on authoritative sites
Increase Close brand mentions in relevant media outlets
Craft succinct, high-quality outreach emails to build valuable relationships with influencers and outlets in our industry
Develop and execute outreach campaigns, and continuously optimize your approach
Identify high-value link targets
Proactively manage relationships, communicate promptly and clearly with all involved parties
Negotiate mutually beneficial terms when communicating with partners, and ensure everyone delivers on what's agreed upon
Report on progress, success, and learnings of outreach efforts
Determine the right mix of activities for a given objective
Ensure that outreach goals are aligned with the overall marketing strategy
Requirements
2+ years of experience in outreach marketing
Native English speaker proficiency
Excellent written and verbal communication skills
Dependable and well-organized
Understanding of SEO & online marketing
Experience using outreach & SEO tools like AHREFs, BuzzSumo, etc
Positive, no-drama, high-energy approach to your work
Experience and relationships in the B2B SaaS space are a big plus
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word RESOURCEFUL when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Benefits
🌎 Distributed team
Location
Americas, Europe, Africa
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
#About Us\nAt [Close](https://close.com), we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals(faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 60+ high-performing, happy people that are dedicated to building a product our customers love.\n\nOur backend [tech stack](https://stackshare.io/close-crm/close) currently consists of Python Flask web apps with our [TaskTiger](https://github.com/closeio/tasktiger) scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented [public API](https://developer.close.com/) that our front-end JavaScript app consumes. Our infrastructure is heavily automated using AWS tools, Terraform, and Ansible.\n\nWe open source – using dozens of open source projects with contributions to many of them, and released some of our own like [ciso8601](https://github.com/closeio/ciso8601),[LimitLion](https://github.com/closeio/limitlion), [SocketShark](https://github.com/closeio/socketshark), [TaskTiger](https://github.com/closeio/tasktiger), and more at https://github.com/closeio\n\n#About You\nWe're looking for a full-time Site Reliability Engineer with a passion for databases(both SQL and NoSQL) to join our core team who has significant experience building, managing, and monitoring infrastructure, databases, and backend services at scale.\n\n#Come help us with projects like- \n* Scale our Elasticsearch, PostgreSQL, and MongoDB clusters to support our data growth\n* Automate the maintenance and upgrades of our PostgreSQL and MongoDB databases\n* Further develop our Prometheus/Grafana monitoring infrastructure\n* Tighten security across our infrastructure\n* Improve our [public API’s](https://developer.close.com/) performance and resiliency\n* Building out our Kubernetes infrastructure to include additional services, increased redundancy/scalability, and harnessing new k8s features\n* Implement autoscaling techniques that balance performance, workload demands and costs\n* Improve our CI/CD process making builds/deployments faster and safer\n\n*Bonus: Are you a PostgreSQL or MongoDB expert? Please let us know! 🌟*\n\n#You should- \n* Have expert knowledge of database internals either PostgreSQL or MongoDB.\n* Demonstrable expertise in database performance.\n* Experience developing large-scale schema migration solutions.\n* Have significant experience with nix, Python, bash, Terraform, Ansible, or similar backend systems and frameworks\n* Have experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts\n* Enjoy automating processes using Python, bash, Terraform, Ansible, or other scripting languages\n* Have experience with Docker containers and containerized service\n* Understand the full web stack, networking, and low level Unix computing\n* Always be thinking of ways to improve reliability, performance, and scalability of the infrastructure\n* Be self-motivated and comfortable with responsibility\n* Have participated in and be comfortable with being part of an on-call rotation. (1 out of every 10 weeks)\n\n#Why Close?\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) :green_heart:\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q) :airplane:\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative :earth_africa::heart:\n* [Our story and team](https://close.com/about/) :rocket:\n\nAt Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).\n\nWe come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful. \n\nPlease mention the word **FLATTER** when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$100,000 — $200,000/year\n
\n\n#Benefits\n
⏰ Async\n\n🌎 Distributed team\n\n
\n\n#Location\nAmericas, Europe, Africa
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~55 high-performing, happy people that are dedicated to building a product our customers love.
Our app’s frontend is a single-page JavaScript web app mostly written in React (originally built with Backbone.js). We bundle with Webpack and target only modern browsers. We test with Jest and React Testing Library. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi Freehand wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We're looking for an experienced full-time (or part-time) Frontend Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, and launch major user-facing features.
You should have senior level experience (~5 years) building modern frontend applications in JavaScript, HTML, and CSS, with at least 3 years of that experience using React.
You should have significant experience designing, debugging, and optimizing frontend applications to make them fast and reliable. You have significant experience with REST APIs and thoroughly understand HTTP requests. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
You should have great product sense and be able to think through user experience issues before diving into the code, and you exhibit a love for great UI.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
You are located in an Americas time zone. Not in an Americas timezone? Take a look at our other job posting here.
Bonus points if you have...
Experience implementing real-time (e.g. websockets, polling, etc.) web apps
Experience working with GraphQL endpoints
An eye for design and experience with Figma, Sketch, Abstract, Photoshop, or similar
Led small project teams building and launching features
Contributed open source code (core or plugins) for a popular frontend framework such as React, Vue, or Angular
Built B2B SaaS products
Experience with sales or sales tools
Come help us with projects like...
Conceiving, designing, building, and launching new user-facing features
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Interested in Close but don't think this role is the best fit for you? View our other positions.
Please mention the word STATELY when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
About Us
At Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a profitable, 100% globally distributed ~55 person team that is dedicated to building a product our customers love.
We’re looking to add an experienced Account Executive to help us build the most efficient inbound sales funnel in SaaS.
About You
As an Account Executive you’d be responsible for contacting, qualifying, and closing inbound 14-day free trial signups into successful Close customers. Ideally, we’re looking for an Account Executive that has experience in the B2B SaaS sales ecosystem, is resilient, has a developed sense of self-accountability, and wants to continue their pursuit of mastering the art of asking powerful sales questions.
This isn’t your typical software sales job. As a salesperson that sells our own sales software (say that 5 times fast), your experience in both using and selling Close every day has a tremendous impact on the company and our customers. It’s a responsibility we take very seriously.
You’d be reporting to the Director of Sales, who reports to the CEO.
Requirements * Physically based in North America, working in the ET, CT, MT, or PT time zones. * >2 years experience selling a SaaS product to small businesses as an AE, SDR/BDR, or sales manager. * Direct experience with inbound sales funnels. * You have a friendly, but strong demeanor. * High-level of proficiency in the English language, both written and verbal.
Key Responsibilities * Calling inbound leads that have signed up for a 14-day free trial or requested a meeting. * Answering incoming sales & email inquiries from prospects. * Qualifying and understanding a prospect’s needs. * Converting qualified prospects into successful Close customers. * Nurturing our newest customers through their first six months.
Why work with us? * Culture video 💚 * 100% remote company (we believe in trust and autonomy) * Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay * Annual team retreats ✈️ * Quarterly virtual summits * 5 weeks PTO + Winter Holiday Break * 2 additional PTO days every year with the company * 1 month paid sabbatical every 5 years * Co-working stipend * Revenue Share (after 1 year) * Paid parental leave * Medical, Dental, Vision with HSA option (US residents) * 401k matching at 6% (US residents) * Dependent care FSA (US residents) * Contributor to Stripe's climate initiative 🌍❤️ * Our story and team 🚀
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Please mention the word EXCELENT when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Location
North America
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
**About Us** \n\nAt Close, we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re a ~60 person distributed team, profitable, and building a product our customers love.\n \n\nSince the company’s inception, content has been the biggest marketing channel for Close. A deep understanding of the needs, interests, and pain points of our customers and audience has made Close one of the leading online authorities on sales and sales processes. We strive to ensure that every piece of content is story-driven/relatable, actionable, and above all, useful. \n\n**About You**\n\nWe’re seeking an experienced content marketing leader to oversee all content marketing initiatives across multiple platforms and formats to drive engagement, retention, leads, and brand awareness. The ideal candidate is an expert in all things related to content and channel optimization, brand consistency, marketing data/analytics, and meaningful measurement. \n \n\nAdditionally, the Head of Content will manage the existing content team and lead the hiring efforts for team expansion in the future. \n \n\nSound like YOU? We've listed the primary responsibilities of this role below.\n\n**Crafting and implementing a holistic, data-driven content strategy:**\n\n* Evangelize our unique approach to sales via high-quality content \n* Own positive growth on our main content platforms: Blog, content resources, video content, social media (see “Performance” below).\n* Optimize our ongoing content strategy, with an emphasis on funnel position (TOFU, MOFU, BOFU) and content promotion/distribution. Continuous evolvement of this strategy using data is essential. \n* Synthesize marketing data and relay it to the content team to inform future plans and initiatives. \n* Ensure that the strategy is understood across the marketing team and tie in content efforts to other marketing initiatives whenever possible. \n\n**Team management and expansion:**\n\n* The Head of Content will manage our current content team and lead the hiring efforts for new team members. The content team is 3 strong today but we’re aiming to double that team size in the next 12 months. As a servant leader for your team, you’ll ensure that each team member is set up for success and can accomplish the goals set before them. Jump in and assist if/when needed.\n* Develop standards and systems for content creation, distribution/promotion, and content repurposing.\n* Ensure that each content team member understands content’s impact on goals and hold them accountable for their impact. Continuously work to develop their skills and expertise.\n* Host regularly occurring 1:1s with your team, with a focus on their work satisfaction/happiness, any known issues, and future plans.\n* Lead efforts to expand the content team (both full-time employees and contractors). This may include (but is not limited to) identifying gaps on the team, outbound prospecting for new hires, interviewing, and ultimately, hiring.\n\n**Alignment with the broader Close team:**\n\n* Actively measure, manage, and optimize the performance of content and the content team\n* Traffic growth via content (with an emphasis on organic traffic)\n* Growth of new leads generated via content \n* New trials influenced by content engagement\n\n**Requirements:**\n\n* 8+ years of experience in online marketing (with 5+ years in a people management role).\n* Previously led content efforts at a B2B SaaS company\n* Demonstrated history of using content to impact a business’ bottom line (traffic, trials, customers, etc).We’d love to hear about these experiences.\n* Experience in team leadership best practices, marketing data analysis, content editing/writing, content promotion and distribution (social, communities, partnerships, etc)\n* Project management (especially in regards to the content calendar and allocating team resources)\n* SEO (both on the content and technical side – page speed, metadata, accessibility, schema)\n* Sales and marketing funnels and segmentation\n* Visual content with a strong eye for design\n* Positive, no-drama, high-energy approach to your work\n\n**Why Close?**\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) 💚\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q) ✈️\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative 🌍❤️ \n* [Our story and team](https://close.com/about/) 🚀\n\nAt Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). \n\nWe come from 16 countries located in 5 of the 7 continents -- looking at you Antarctica and Australia ;-) ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful. \n\n*Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.\n\n*Interested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions](https://jobs.lever.co/close.io/). \n\nPlease mention the word **WARMLY** when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nAmericas
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
**About Us**\n\nAt [Close](https://close.com/), we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a profitable, 100% globally distributed ~55 person team that is dedicated to building a product our customers love.\n\nWe’re looking to add an experienced Senior Account Executive to help us build the most efficient inbound sales funnel in SaaS.\n\n**About You**\n\nAs a Senior Account Executive you’d be responsible for contacting, qualifying, and closing inbound 14-day free trial signups into successful Close customers. Ideally, we’re looking for a Senior Account Executive that has deep experience in the B2B SaaS sales ecosystem, is resilient, has a developed sense of self-accountability, and wants to continue their pursuit of mastering the art of asking [powerful sales questions](https://www.youtube.com/watch?v=0-G3BuBB19M).\n\nThis isn’t your typical software sales job. As a salesperson that sells our own sales software (say that 5 times fast), your experience in both using and selling Close every day has a tremendous impact on the company and our customers. It’s a responsibility we take very seriously. \n\nYou’d be reporting to the Director of Sales, who reports to the CEO. \n\n**Requirements**\n* Physically based in North America, working in the ET, CT, MT, or PT time zones.\n* >4 years experience selling a SaaS product to small businesses as an AE, SDR/BDR, or sales manager.\n* Direct experience with inbound sales funnels.\n* You have a [friendly, but strong demeanor](https://thestartupchat.com/ep050/).\n* High-level of proficiency in the English language, both written and verbal.\n\n**Key Responsibilities**\n* Calling inbound leads that have signed up for a 14-day free trial or requested a meeting.\n* Answering incoming sales & email inquiries from prospects.\n* Qualifying and understanding a prospect’s needs.\n* Converting qualified prospects into successful Close customers.\n* Nurturing our newest customers through their first six months.\n\n**Why work with us?**\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) 💚\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q) ✈️\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative 🌍❤️ \n* [Our story and team](https://close.com/about/) 🚀\n\nAt Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). \n\nWe come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.\n\nInterested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions](https://jobs.lever.co/close.io/). \n\nPlease mention the word **PUNCTUAL** when applying to show you read the job post completely (#RMy4xNDUuOTAuMTIz). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Location\nNorth America
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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