Sticker Mule is hiring a Remote Software Engineer Backend
About Sticker Mule
Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a globally distributed team that enjoys building happy customer experience at the highest technical standards. Our software team operates from 17 countries, and we're always looking for more exceptional engineers.
Degree in Computer Science or equivalent practical experience
Challenges
Improve and expand our GraphQL APIs
Migrate a large Rails code base to NodeJS services
Maintain optimal back-end performance
Compensation and benefits
Salary: $135k+ based on experience
$20,000 signing bonus
4 weeks vacation + holidays based on your country of residence
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Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a globally distributed team that enjoys building happy customer experience at the highest technical standards. Our software team operates from 17 countries, and we're always looking for more exceptional engineers.
Degree in Computer Science or equivalent practical experience
Challenges
Improve and expand our React shared components gallery
Integrate front-ends with back-end GraphQL APIs
Maintain optimal front-end performance on desktop and mobile
Compensation and benefits
Salary: $135k+ based on experience
$20,000 signing bonus
4 weeks vacation + holidays based on your country of residence
Please mention the word OUTDO when applying to show you read the job post completely (#RNDQuMjAwLjE2OC4xNg==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
FetLife is hiring a Remote Senior Full Stack Engineer
At FetLife we're looking for a Senior Rails Engineer to help us better serve the community.
The Job
As a Rails Engineer, you'll be working with the product team focusing on building, releasing, and testing new product features. Additionally, we're always looking for ways to improve our codebase to make it more performant and easier to maintain.
Currently, our entire platform is built as a majestic Rails monolith, using Vue.js with Typescript on the front-end. Additionally, we have some critical areas that have been written in Rust.
More details about our tech stack:
Testing is done with RSpec & Capybara
Continuous integration and deployment are done with CircleCI
MySQL and PostgreSQL for our main databases
ScyllaDB for our activity feeds
Redis for session storage, queue management, and caching
ElasticSearch for full-text search
DevOps using Containers orchestrated with Kubernetes and Helm
Service and performance monitoring is done with DataDog and NewRelic
Here are some past projects we've worked on that might help you get a better idea of what it means to work as a Rails Engineer at FetLife:
Implemented a profile verification system from the ground up using government ID and/or pictures portraying a certain gesture
Improved the efficiency of our Activity Feed Deliveries by splitting longer feed event deliveries into smaller async jobs and prioritizing delivery to more recently active members
Introduced the possibility of tagging other members in pictures, videos, and writings
Added powerful filtering to our on-site reporting system using ElasticSearch
Improved location privacy for all our members by introducing granular location privacy settings
We use a standardised salary calculator for each position to ensure we are competitive, fair, and consistent. For this specific role, the rate is between $115k - $170k USD / year. Rate is dependent on the level you are currently at.
Additionally, we offer:
Paid time off:
2 weeks vacation
5 statutory holidays (e.g. Easter & Thanksgiving)
2 weeks during Christmas*
4-day workweeks during the summer months (July & August)*
1 retreat a year (e.g. the last one's were in Malaga, Miami, Vancouver, Tennessee, and Montreal)
A yearly anniversary gift of your choosing (200$ USD for every year with us, e.g. 4th anniversary is $800)
Reimbursed music subscription
Fully paid maternal or parental leave
* Not guaranteed, but have happened every year
Note: We believe the traditional hiring process is broken, so we do things a bit differently. We first bring people as a part-time or full-time contractor so that we can get to know each other. If both sides enjoy working with each other, we make you an official offer.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
CloudDevs is hiring a Remote Fullstack developer senior
CloudDevs is helping world-class, venture-backed startups find talented JS/typescript developers. You will be employed directly by one of these startups and play an integral role in their early stage growth.
Minimum qualifications:
Bachelor's degree in Computer Science or equivalent practical experience
7+ years of work experience as a software engineer or relevant experience
Strong and confident communicator in English
Strong problem solver
Comfortable with collaboration and open communication across distributed teams
Preferred qualifications:
Proven track record of shipping software and successfully released apps (please include names and links on your resume)
5+ yrs of commercial experience using React or Angular or Vue with Node js in the backend.
Strong technical design and development skills
Experience with Continuous Integration
Proven work experience inside of a distributed team, in a remote environment
Strong attention to detail on every line of code, every unit test, and every commit message
Comfortable with rapid development cycles and tight schedules
What's In It For You?
Most of our clients offer remote work and competitive compensation with bonuses, stock options, and PTO
Apply once and get matched with multiple pre-vetted employers
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Silverfin is hiring a Remote Experienced Ruby Product Engineer
We start with the cliff notes about the position. If this appeals to you, continue reading for a longer text about working at Silverfin and your role 👇
At Silverfin, we're an equal opportunity employer and value diversity at our company. Although we know we’re not perfect yet, we are working hard on it and always open for your feedback.
According to our vision to build a diverse, equitable and inclusive organisation, our policy is to only make a final hiring decision if minority groups are sufficiently represented in the list of candidates applying for the position. For this reason it’s possible interviews get slightly delayed until we’ve reached that goal.
We're committed to elevating talent by creating an environment where we can all thrive together. So if you think you have what it takes, but don't necessarily check every single box, please consider applying. We'd love to hear how you might contribute to our mission and our team.
What can we offer you?
Actual, proper work-life balance
A salary range of €93.000 - €123.000 a year
Employee Stock Option Plan
Choose your own working hours and work 100% remotely
Personal growth training and opportunities
Join a distributed remote-first engineering team with 35 colleagues in 14 different countries
A refreshing work environment with professional, friendly and welcoming colleagues
A €1000 yearly budget for conferences, courses, workshops or other expenses that will improve your skills
This year we offer monthly fix company-wide Wellbeing Days for all employees (10 paid days off in 2023)
What will you work on?
Figure out the best way to solve a customer or business problem in close collaboration with a product manager, a product designer and other engineers
Work on user facing functionalities
Help with discovery and delivery of a solution
Give the engineering perspective on potential ways of approaching a specific challenge
Help with maintenance and support of existing functionality
What are we looking for?
You’re experienced in both Ruby and Rails, and also understand where the boundaries lie between them. You can code in Ruby without any of Rails’ training wheels if necessary.
You have some experience using Javascript framework(s), understand the value of them, but also know when plain Javascript is enough.
You're interested in getting to know our customers to find the best solution for a given challenge.
You’re up for mentoring coworkers and can give in-depth, productive feedback during code reviews. While you appreciate the small stuff, you recognise bike-shedding and can avoid its pitfalls.
You code with reason and can justify the important decisions you made during development.
You can communicate clearly in English, both in writing and verbally.
You know and can apply best practices when relevant. That means the usual like version control, testing, and refactoring; but also higher level concepts such as good object oriented design.
You're aware of the trade-offs involved in proper engineering and can make balanced business decisions, keeping in mind all the stakeholders of the project.
You’ve got opinions on code design and you can discuss them, but you’re professional enough to not let those opinions get in the way of a consensus if necessary.
If you’re any good at Ruby, this is probably not the first job ad you’ve seen, so we’ve done our best to stand out while also accurately presenting what we’re all about. If it sounds like you would enjoy working with us, don’t hesitate to apply or drop us a line with questions on [email protected]
Ahum. Here it comes.
What’s a Silverfin?
At Silverfin we’re trying to apply the promise of software to the age-old industry of accounting. With our SaaS we’re automating a large chunk of the busy-work that accountants are currently handling manually, and are building new tools so they can provide better services to their customers. We aim to optimise their workflow in such a way that accountants can spend more time on the much more impactful and rewarding work of advising their customers, the business owners.
The good news is we’re succeeding in doing exactly that. Every week more than 15.000 financial service professionals use Silverfin to help and advise more than 400.000 businesses. Our customers adore us! The even better news is there’s still plenty left to work on, and that’s where we hope you come in.
What’s the product team like?
The product team is a cross-functional team where engineers work together closely with product managers and product designers. The team's input is a user or business problem which it can solve with a high degree of autonomy. From day one all profiles are involved in understanding the problem, ideating solutions and doing quick experiments to prove that a certain solution might actually lead to the desired outcome. After the discovery phase the same team is tasked with the delivery of the chosen solution. The team will then track the adoption of the solution and will make sure that the problem is actually solved. The setup of the team is largely based on the book "Inspired" by Marty Cagan.
What does working at Silverfin look like?
The product team will work together with the other Silverfin engineering teams. While the product team is set up as a stream-aligned team, most other teams are set up as platform teams around modules and topics of the Silverfin application. They are helping the stream-aligned team to develop solutions fast and without a lot of mental overhead. The platform teams' focus is the stability and long term architecture of the product as well as building frameworks and libraries that can be used by the stream aligned team. If those terms are not familiar to you, check out the "Team Topologies" book by Manuel Pais and Matthew Skelton which inspired this structure.
Our ops team ensures things run smoothly, deploys happen correctly, and will work with you when issues should arise. We’re enthusiastic followers of the devops mindset, which means ops and developers work together to solve problems, and empower each-other to be self-sufficient, instead of throwing problems over the wall to the “other side”.
We run an up-to-date Rails monolith on the backend, with PostgreSQL and Redis for persistence and caching, and everything is running on a Kubernetes cluster in Google Cloud. Our daily tools include GitLab, Quip and Slack, with Zoom as our remote conferencing tool of choice.
No code gets deployed without a code-review by a peer and testing is a must. Our pipeline automates deployment when the suite is green, and deploys happen dozens of times a day. Each team is currently doing Kanban, but they’re free to follow whatever process suits them best. There are regular retros held to work towards continuous improvement.
Software for accountants is not considered to be very exciting, but we have our fair share of technical challenges. To give you a sense of scale: our database exceeds 10TB*, and our largest table has crossed the 10 billion row mark a long while back. We interface with more than 30 different external APIs, and provide third parties an API of our own.
*: Our ops team noted that this actually isn’t that hard to achieve if you’re just indexing everything, but it still sounds impressive, right?
What makes the engineering team at Silverfin special?
We’re a remote-first engineering team of 35 people distributed in 14 different countries over two continents. A priority for us is maintaining proper work-life balance. We avoid meetings as much as possible, accept deadlines only when absolutely necessary, and never expect anyone to work longer hours than they’ve signed up for. A day in our working lives is pretty boring, and we feel that’s exactly how it should be.
Working with us means you can be flexible with your schedule. It’s OK to disappear for a few hours in the middle of the day to run some errands, get a haircut, pick up the kids - whatever reason, you don’t need to explain yourself. You also fully decide when you take time off: our team is sufficiently varied and well organised that there are always enough people around to handle the load, and in the rare cases it’s not, we will decrease the load instead of asking people to move their holiday.
Being remote-first means we favour asynchronous communication. We don’t shy away from chatting in Slack, but the important decisions or discussions are done in Gitlab issues, over email, or in Quip, so there’s a written, persisted record. We’re mindful of maintaining long chunks of focussed time, which means we avoid @-mentions or PMs on Slack, and other triggers and interrupts. We encourage using Slack’s DnD function, especially when you’re not working!
We’d be really happy to welcome you in our #engineering channel, but it’s not just virtual: we make sure we regularly get to see each other in real life too. Twice a year we fly the whole engineering team together to a different location in Europe, and at least once a year we join up with the rest of the company so we can spend some time together with the other departments.
What does your future look like?
Personal growth is key to staying motivated. At Silverfin you don’t need to move to management in order to advance. We see the individual contributor track and the management track as two different growth paths which every engineer can follow and switch between. You can be promoted, including pay raises, as a contributor just like as a manager.
Everyone has a €1000 yearly budget to spend on conferences, courses, workshops or other training to improve their skills and level up. This also includes accommodation, travel costs. If the conference is on a workday you’ll get paid like any normal day.
Requirements
You have at least 4 years of experience working with Ruby, or 2 years of experience with Ruby and 4 years in one or more other programming languages
You get Rails
Your work hours have some overlap with EU business hours (we require your local timezone to be within CET +/- 3h)
You can communicate clearly in English, both written and verbally
Nice to haves
These would be nice but are definitely not necessary. Don’t worry if none of the following applies to you.
Experience as a remote worker in a fully remote team
Experience working with large datasets and the problems they bring
You have some experience using Javascript framework(s), understand the value of them, but also know when plain Javascript is enough
Experience in Fintech
Accounting knowledge
Interested?
You can apply today and we’ll start having interviews from 27/03. There’s no benefit to applying early, so you can take your time answering the application questions.
Please mention the word TERRIFICALLY when applying to show you read the job post completely (#RNDQuMjAwLjE2OC4xNg==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$90,000 — $130,000/year
How do you apply?
You can apply today and we’ll start having interviews from 27/03. There’s no benefit to applying early, so you can take your time answering the application questions.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Skyward is hiring a Remote Mid level Senior Software Engineer
Software Engineer (Mid to Senior)
At Skyward we strive to build the company we always wanted to work at: higher quality relationships, fewer clients, work-life balance, and working on diverse, meaningful projects.
We are a small, fully remote, international team building apps and web platforms. We work closely with our clients in long term contracts - operating as their entire product and development teams.
We’ve been successful as a core team and are now seeking a mid-to-senior full stack developer to become the next member of Skyward. The ideal candidate is self-motivated and passionate about helping mission-based companies achieve their goals through technology.
Requirements - Strong understanding of web development concepts - Enjoy working all over the tech stack - Familiarity with mobile development (Flutter is a big plus) - Take pride in the quality and usability of code you ship - Excellent communication skills - North American or European timezones
Benefits - Work anywhere! (fully remote, international team) - 100% Medical, Dental and Vision insurance - Unlimited PTO - Competitive Pay
At Skyward, we work on diverse projects and across all layers of the tech stack. Our clients include mindfulness platforms, apps for developing West Africa, and biotech solutions, to name a few. Working on 2 or 3 of these projects in a week is common.
The ideal candidate is adaptable and thrives in a fast paced, changing environment. During product development the scope of work often changes, as we guide our clients to finding product-market fit. While you won’t consistently interface with clients, we must all be customer and quality advocates when we are creating their products.
Skyward operates with minimal overhead and a “flat-ish” structure. Thus, the ideal candidate must be self motivated with a strong sense of personal responsibility. Each person is trusted to be individually accountable to their work and commitments. This gives us great freedom, but requires that we are diligent about completing our work and releasing well tested code.
We have a culture that encourages and desires everyone to bring their unique voice to the table. Our company, and subsequently, our clients, benefit from your unique perspective. If this intrigues and excites you, we’d love to hear from you!
Skyward is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Proxify is hiring a Remote Senior Ruby on Rails Developer
About us:
"Talent has no borders." We strongly believe in uplifting talent by providing them with the right opportunities - no matter which part of the world you are from, we value your skills and offer every member the growth possibilities they deserve. 🙂
Proxify is a global network and a supportive community of talented developers interested in long-term remote jobs.
With us, you will get opportunities:
To work remotely on exciting projects with leading brands and fast-growing startups.
To work on commission-free project-based jobs.
To work with companies that respect and value your skills.
Since our launch, talented developers on Proxify have worked with 620+ happy clients to build their products and growth features. 1400+ talented developers trust Proxify and the community we are building to fulfill their dreams and objectives.
The Role:
We are searching for a Senior Ruby on Rails Developer. You can be a perfect candidate if you are growth-oriented, you take pleasure in your work, and you enjoy working on new ideas to develop exciting products. By joining Proxify, you will get considerable opportunities to work with leading brands and amazing startups to build their next product and growth features.
What we are looking for:
You have +3 years of experience with Ruby on Rails;
You have experience working with the libraries like Resque and RSpec;
You are able to write clean Ruby code;
You have proficiency with code versioning tools including Git, Github, SVN, and Mercurial;
You got experience with Angular or ReactJS;
You are familiar with MVC, Mocking, RESTful, and ORM;
You have a good understanding of front-end technologies including HTML5, JavaScript, and CSS3;
You possess knowledge of server-side templating languages including Slim and Liquid;
You got familiar with testing tools.
Nice-to-have:
Timezone: CET (+/- 3 hours);
Knowledge of TypeScript.
Responsibilities:
Designing and developing new web applications;
Maintaining and troubleshooting existing web applications;
Writing and maintaining reliable Ruby code;
Integrating data storage solutions;
Creating back-end components;
Identifying and fixing bottlenecks and bugs;
Integrating user-facing elements designed by the front-end team;
Connecting applications with additional web servers;
Maintaining the APIs.
What we offer:
💻 100% remote work: Work from anywhere.
👌🏻 Flexibility: The ability to change one project to another one.
💵 Financial growth: Competitive compensation and performance-based increases.
🧘🏻♂️ Freedom: Very flexible working schedule.
🚀 360-degree growth: Opportunities for professional development and personal growth.
Your benefits with Proxify:
Be part of the Proxify community: Network with like-minded and enthusiastic individuals to make a difference.
Make an impact: You get the opportunity to work on projects that inspire you and add value to your career.
Transparency: Contracts with transparency in earnings and working hours.
Save your time: Fast and efficient hiring process to match you with the project of your preference.
Ownership: Take ownership of your work and enjoy more freedom in your career.
Please mention the word DEFEATING when applying to show you read the job post completely (#RNDQuMjAwLjE2OC4xNg==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Manager Accounting
Overview \n\nThe Manager, Accounting will lead a high performing accounting team and the month-end close process on a timely basis, ensure integrity of the financial data, comply with US GAAP reporting standards, ensure proper internal controls implementation, drive process improvements, and support system implementations. The Manager, Accounting will play a critical role in developing and strengthening the internal control environment for our high growth, private equity backed business. While the business today operates primarily in the United States, the Company has acquired multiple businesses and expects to continue to expand via both organic and inorganic paths. This position will also play a critical role during the annual financial statement audit, tax compliance filings and business operations.\n\nThis position will report to the VP, Controller and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\nWhat You’ll Be Accountable For \n1. Manage, mentor, and develop Ruby’s Accounting Team; provide management support and guidance to direct reports on deliverables and accounting strategies. Set and communicate team vision and motivate the team to success; measure accomplishments, hold people accountable, and give constructive feedback to facilitate professional development.\n2. Oversight of Accounts Payable, Accounts Receivable and General Accounting processes. Compete the full cycle duties for A/R and A/P.\n3. Manage the month-end close process; prepare timely and accurate financial statements and related analysis in accordance with Generally Accepted Accounting Principles (GAAP), including the review of account reconciliations, variance analysis, and research paper prepared by the Accounting Team.\n4. Develop, implement, maintain, and monitor strong accounting, policies and procedures. Improve internal controls, and systems for collecting, analyzing and reporting information to the organization in an efficient manner.\n5. Prepare, and review journal entries, transactions, monthly accruals, expense allocation recorded in the books. Review payroll, and employee benefit related journal entries.\n6. Manage banking operations. Provide guidance to Accounts Payable, review and approve vendor bills and check runs in accordance with Ruby procedures. Oversight of travel and expense management system and related operations.\n7. Responsible for the fixed asset process and subledger.\n8. Proficient in technical accounting memo documentation; develop, process, and prepare as needed.\n9. Help identify key requirements, evaluation, selection, and implementation/integration of systems necessary for both control and scalability.\n10. Prepare information requests related to the preparation of federal and state income tax returns.\n11. Manage financial statement preparation and annual audit process.\n12. Collaborate with cross-functional teams throughout the organization to ensure timely and accurate completion of key reporting activities.\n13. Partnering with a variety of vendors and platforms to complete accounting operations (e.g. expense management software, payroll providers, etc).\n14. Prepare and review payroll.\n15. Complete payroll liabilities reconciliations.\nKey Success Indicators\n\n\n* · Accuracy: You own core accounting processes and internal controls to ensure financial statements are accurate, of high integrity and in compliance with GAAP.\n\n* · On-Time Delivery: You ensure that deadlines are met. You prioritize and plan work activities across the accounting team, use time efficiently and complete the monthly close review process in a timely fashion for decision making.\n\n* · Data Integrity: Across all systems you have checks on data integrity and reconciliation to ensure complete and accurate reporting.\n\n* · Scalability: You leverage technology, processes and the efficient use of human resources to maximize throughput and free up space for growth, training and capacity of your team.\n\n\n\nYour Work DNA\n\n\n* You are excited about new challenges. You have an insatiable drive to make things better and are always looking at improving our accounting processes while also displaying a willingness to dive into the details and help wherever necessary.\n\n* You are proactive and have strong analytical skills with keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another.\n\n* You love growth-stage companies, possess a scrappy, hands-on, roll-up-your-sleeves style, and embrace change.\n\n* You have strong interpersonal and communication skills and enjoy working with multiple cross functional disciplines.\n\n\n\nYour Background \n\n\n* Bachelor’s Degree in Accounting.\n\n* 5+ years of experience in accounting, showing progressive responsibilities, preferably within a startup or high growth company.\n\n* 2+ years of experience managing an accounting team.\n\n* 2+ years of experience in Public Accounting.\n\n* CPA or CPA eligible strongly desired.\n\n* Solid understanding of accounting principles and technical accounting skills with a detailed understanding of GAAP standards.\n\n* Thorough knowledge of general ledger accounting and account reconciliation.\n\n* Strong analytical and problem-solving skills.\n\n* Highly detail-oriented in a fast-paced work environment and the ability to manage and prioritize multiple projects simultaneously to achieve results.\n\n* Self-starter with the ability to work independently, communicate progress and execute effectively.\n\n* Working knowledge of ERP and Expense Management systems (NetSuite or Intacct is a plus).\n\n* Experience with ASC 606 revenue recognition is a plus\n\n* Advanced proficiency in Excel.\n\n* Excellent communication skills, both written and verbal, ability to communicate with individuals at all levels of the organization.\n\n\n\nThe Particulars\n\nWhen we find the right person, we like to put our best foot forward with a thoughtful and comprehensive offer. Fair and equitable compensation is a pillar of our Equity, Diversity, and Inclusion strategy and we prioritize pay equity across our teams. \n\nThe salary range for this position is $110,000 to $130,000. We consider job level, geography, and the skills and experience you bring to the team. \n\nIn addition to a competitive base salary, Ruby offers a comprehensive benefits package including a bonus program, medical, vision and dental insurance, a generous paid time off program, an employee stock ownership program, traditional and Roth 401(k) plans with a company match, paid parental leave for new parents, a wellness reimbursement fund, Sabbatical program, EAP, and life and disability insurance.\n\nThis position is not eligible for employment in the following states: Alaska, Arkansas, Delaware, Idaho, Mississippi, New Hampshire, New Mexico, North Dakota, Ohio, South Carolina, Utah, Vermont, Virginia, and West Virginia. \nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Accounting, Travel, Payroll and Ruby jobs that are similar:\n\n
$65,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🦷 Dental insurance\n\n🏖 Paid time off\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Customer Success Account Manager
\nOverview\n\nAs members of Ruby’s Revenue Department, Customer Success Account Managers directly impact the success of Ruby company initiatives on a regular basis, working in a one-to-many, month-to-month subscription model. The CSM team is responsible for retention, cross-sell, up-sell, and expansion of their portfolio of SMB customers. Collaborating cross-functionally and acting strategically throughout the customer journey, Customer Success Account Managers ensure our customers see Ruby as an irreplaceable extension of their team. A fantastic career opportunity for experienced CSMs, new members of the team hit the ground running acting as growth accelerators and trusted advisors to their assigned customer base. \n\nThis position reports to the Director, Customer Success and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n* Take ownership of our company’s retention goals by proactively identifying, escalating, and resolving churn risk, as well as retain customers when a cancel is requested.\n\n* Exercise a variety of tactics, including building customer success plans and quarterly reviews, and proactively communicating via scheduled calls, video conferences, and email to educate customers, solve problems, and drive engagement with Ruby products and services, e.g. Chat, mobile/web app adoption, porting, etc.\n\n* Foster and leverage genuine relationships with customers to create Ruby advocates, build a pool of willing participants for marketing campaigns, promote word of mouth referrals, and generate and close cross-sell opportunities.\n\n* Evaluate where engagement and feature adoption are lacking, and design strategies for converting customers to Ruby super-users.\n\n* Be the voice of Ruby customers, soliciting feedback and sharing their requests to inform cross-functional initiatives to improve customer experience and increase their lifetime value with Ruby.\n\n* Stay up to date on Ruby’s processes and offerings, as well as industry and Customer Success best practices, and regularly share learnings and collaborate with teammates to help shape future playbooks.\n\n\n\n \n\nKey Success Indicators\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* Your ability to confidently anticipate your customer’s need makes some think you may be a mind-reader. Your ability to connect that need to a Ruby solution and paint a convincing picture of the value derived makes others think you might have been in Sales or Marketing in another life.\n\n* You are a logical thinker and use data, process documentation, and your gut instincts to extrapolate meaning and translate customer speak into sensible action items and usable instructions.\n\n* You can work independently, and are recognized for being resourceful, accountable, proactive, and productive.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team.\n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\n \n\nYour Background\n\n\n* Minimum 1-3 years of experience succeeding as a Customer Success Manager or Account Manager required with 1 year in a Customer Support role at a Technology company preferred.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* Driven by Ruby’s Mission, Vision, and a love of small businesses. A shining example of providing top-notch customer experiences.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Excellent reliability and record of responsible attendance, including effective time management and prioritization skills.\n\n* Able to communicate confidently and effectively with diverse audiences over the phone, in writing, and in person.\n\n* Thrive when multi-tasking in a technology-driven environment, balancing inbound and project-based work, and managing multiple priorities simultaneously.\n\n* Experience and comfort with serving customers with high-urgency requests.\n\n* Proficient in a variety of MS Office applications, solid computer skills, and an ability and desire to learn new skills.\n\n* Track record of ongoing personal improvement, independent learning, and goal setting and achievement.\n\n\n\n\nWork Environment \n\nCandidates near Portland have the option to work from our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person or virtually, by phone and computer. \n\nRuby participates in e-Verify where mandated by state or federal law, such as AZ. Feel free to ask us about this if you have any questions. \n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Video, Ruby, Marketing, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Location\nTucson, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Senior Site Reliability Expert
\nHi there! Thanks for stopping by =]\n\n \n\nAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!\n\n \n\nWe’re looking for a SRE/DevOps engineer to join our team in Tbilisi. This team of experts enables our development teams to efficiently build and run great software to excite our customers. Currently the SRE team is operating 5 different product platforms, mostly running on AWS Cloud infrastructure. Utilizing a variety of technologies including Kubernetes, Elasticsearch, Kafka, Lambda’s etc.\n\n \n\nYou’ll be focussing on the strategic expansion and scalability improvements of our flagship product - while being part of the global team to keep the lights on on all platforms.\n\nAs an SRE you’ll work closely together with engineers and product managers around the world in order to provide tailored and innovative solutions for the market.\n\nLightspeed is happy to offer relocation for this role.\n\n \n\n❑ What you’ll be responsible for:\n\n\n* Initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development\n\n* Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams\n\n* Design and architect operational solutions with the specific goal of increasing the standardization, automation, repeatability, cost-efficiency and consistency of operational tasks\n\n* Work with developers and other SRE to design and build scalable and reliable Cloud cost efficient infrastructure\n\n* Write and maintain architectural, stakeholder, policy and processes documentation\n\n* Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies\n\n* Collaborate with development teams and use intuition, experience and understanding to create SLIs, SLOs, and SLAs\n\n* Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)\n\n\n\n\n \n\n❑ Must have skills:\n\n\n* Kubernetes/Docker\n\n* Bash or Python or Ruby or any other backend language (programing skills)\n\n* Cloud experience, preferably AWS or GCP\n\n* Good experience provisioning and managing infrastructures with high availability constraints\n\n* Good communication skills in English and Russian\n\n\n\n\n \n\n❑ Nice to have:\n\n\n* Terraform, Config Management (puppet/chef/ansible/salt)\n\n* Knowing how to work with Data & Linux systems (ElasticSearch/ Kafka/MySql or any other database)\n\n* CI/CD\n\n\n\n\n \n\n❑ What’s in it for you\n\n\n* Lots of autonomy. Flexible work culture, and the possibility of remote work.\n\n* Everyone matters. Day by day, we improve all our products and processes. We have a global team and flexible work culture that provides many opportunities to grow and develop your career.\n\n* We care. We provide Macbooks for our team members so they can take it anywhere and work from any place. We provide training and educational materials to keep everyone updated.\n\n* We have a concierge service. If you need to meet someone at the airport, get delivery, or even change tires on your car, we have a team that will do that for you.\n\n* We are reliable. Lightspeed was founded in 2004 and remains profitable and self-sustaining. Lightspeed is a public company, and we provide RSU for our employees. We have a head office in Montreal, Canada, and now we are opening offices in Tbilisi and Yerevan. We also have more than 25 offices worldwide, from France to New Zealand.\n\n\n\n\n \n\nWho We Are\n\nPowering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.\n\nFounded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, Ruby, Senior, Engineer, Linux, Backend and Digital Nomad jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Location\nTbilisi, Tbilisi, Georgia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Envoy is hiring a Remote Backend Engineer Identity & Access
About the Role\n\nWe are looking for exceptional engineers to lay the foundational layers of our workplace platform. The Identity and Access team defines how we represent identities and their lifecycles for a wide variety of use cases on our platform. This includes managing the actors for all of Envoy’s products, defining their capabilities, interfacing with our customer’s identity providers, and enabling various access models for our developer platform. These systems are fundamental components for any product experience and these systems need to be built for high availability, flexibility, performance, and scale. \n\nWe’re a team that values reusability, long term bets, and collaboration with all the different engineering teams. We get excited about delivering value to other engineering teams, unlocking new functionality, and pride ourselves in building performant and highly reliable systems.\nYou Will\n\n\nDesign core backend software components to be used by every product team at Envoy\n\nProduce thoughtful and forward thinking API designs accounting for known and unknown use cases\n\nDrive engineering projects to completion with urgency, but not at the expense of quality, scalability, or performance\n\nWork collaboratively with teams to plan and execute on engineering projects.\n\nConduct design and code reviews\n\n\n\nYou Have \n\n\n5+ years of engineering experience preferred\n\nExperience building platform APIs that many teams consume\n\nSkilled in service design and defining encapsulation boundaries\n\nStrong data modeling expertise\n\nBS / MS in Computer Science or a related technical field\n\nYou’ve created and supported APIs (REST, JSON/HTTP, GraphQL) and have worked closely with app teams\n\n\n\nNice to Have \n\n\nExperience building in SOA or microservice architectures\n\nExperience with Ruby or Kotlin\n\nExperience with DBs - Postgres / NoSQL\n\nExperience with Heroku, Kubernetes, or AWS\n\nExperience building and maintaining reliable, performant systems\n\nExperience working in a fast-paced startup environment\n\n\n\n\n \n\n#LI-Hybrid \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Accounting, Ruby, API, Engineer, Backend and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Manager Quality Assurance
\nOverview \n\nJoin a growing team with a passion for providing world-class service. As the Quality Assurance Manager, you will develop the quality assurance program in partnership with the Services leadership team. You will hire, coach, and develop quality assurance specialists, provide performance trend reports to senior leadership, and make recommendations to help determine department priorities. If you are an innovative leader that enjoys building programs from a clean canvas, this would be a great role for you!\n\nThe Quality Assurance Manager will report to the Senior Director of Services and can be located remotely within our operating states, or from our downtown Portland, OR office.\n\nWhat You’ll Be Accountable For \n\n* Hiring, coaching, and leading all Quality Assurance Specialists\n\n* Management and oversight of the Quality Assurance programs for assigned departments\n\n* Maintenance of quality systems in partnership with system admin\n\n* Coordinate Quality Assurance calibration and performance review meetings\n\n* Develop and implement quality assurance scorecards to achieve targeted performance measurement goals in support of business priorities\n\n* Overall ownership and accountability for the success of the quality assurance program\n\n* Initiate continuous process improvement by analyzing performance reports to identify trends and patterns that may interfere with achieving targets\n\n* Maintain records, prepare QA reports in a timely manner and present information to a variety of audiences\n\n* Complete compliance audits as outlined in call recording policies and procedures\n\n* Drive operational improvements and quality performance through productivity measurement, staff coaching, and technology enhancements\n\n* Maintain constant flow of communication with necessary information from/to all leadership and cross-functional partners regarding quality assurance matters\n\n\n\nYour Work DNA\n\n\n* You have a track record of strong critical thinking skills and exceptional decision-making ability even in the face of complex problems\n\n* Strong organizational, communication and leadership skills; able to drive performance through clear objectives and lead change\n\n* Ability to balance and prioritize a demanding workload and adapt to changing priorities. You work well and maintain composure under pressure\n\n* You have an eye for details and are attentive, accurate and focused in your work\n\n* You take seriously the responsibility of upholding confidentiality relating to information on employees or the company. Acting with integrity is a non-negotiable for you\n\n* You understand the impact your work has on others and hold yourself to a high standard of accountability and reliability\n\n* A highly motivated self-starter, you think outside-the-box and enjoy challenging the status quo to drive positive change\n\n* Collaborative team player with peers and leaders, with the ability to also deliver on objectives with autonomy\n\n* You have exceptional written and verbal communication skills with a proven ability to tactfully direct and influence diverse audiences\n\n* Ability to establish standards and best practices – developing policies, procedures, and workflows pertaining to quality assurance programs\n\n* You understand the importance of a happy and inclusive work environment, while implementing employee engagement activities\n\n\n\n\nYour Background \n\n\n* 5+ years of management and/or leadership experience which includes a minimum of 2 years managing quality teams\n\n* Experience in a contact center environment, including experience handling customer escalations and managing supervisors\n\n* Knowledge and experience with quality programs, with experience using Calabrio Quality Management preferred\n\n* Proficient in Microsoft Office applications (Word/Excel/PowerPoint)\n\n* Experienced in establishing standards and best practices – developing policies, procedures, and workflows pertaining to quality assurance programs\n\n* Experience in leading and growing a small operation to the next level preferred\n\n* Education: bachelor’s degree preferred\n\n\n\n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ruby, Microsoft and Senior jobs that are similar:\n\n
$70,000 — $130,000/year\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Customer Success Manager
\nOverview\n\nAt Ruby, we are smitten with our customers, and rally our efforts to empower them to freely pursue their purpose. We know that investing in our small business customers and boosting their engagement can not only foster growth and meaningful connections but can also increase our customers’ lifetime value. We are seeking an engaging Customer Success Manager who cares deeply about cultivating customer relationships and has a laser focus on the health, retention, and expansion of their portfolio of accounts.\n\nThe Customer Success Manager role requires a thorough knowledge of our services, products, and support systems, as well as the ability to help our customers achieve success with Ruby solutions. The person we’re after is a solid post-sales expert who knows their way around technical troubleshooting, consults businesses on their goals with care and ease, and isn’t afraid to tackle upsell and cross-sell to level up their customers’ experiences.\n\nAs members of Ruby’s Revenue Dept, CSMs directly impact the success of Ruby company initiatives on a regular basis, working in a one-to-many, month-to-month subscription model. The CSM team is responsible for collaborating cross-functionally and acting strategically throughout the customer journey to ensure our customers see Ruby as an irreplaceable extension of their team. A fantastic career opportunity for experienced CSMs, new members of the team hit the ground running acting as growth accelerators and trusted advisors to their assigned customer base.\n\nThis position reports to the Director, Customer Success and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n* Take ownership of our company’s retention goals by proactively identifying, escalating, and resolving churn risk, as well as retain customers when a cancel is requested.\n\n* Exercise a variety of tactics, including building customer success plans and quarterly reviews, and proactively communicating via scheduled calls, video conferences, and email to educate customers, solve problems, and drive engagement with Ruby products and services, e.g. Chat, mobile/web app adoption, porting, etc.\n\n* Foster and leverage genuine relationships with customers to create Ruby advocates, build a pool of willing participants for marketing campaigns, promote word of mouth referrals, and generate and close cross-sell opportunities.\n\n* Evaluate where engagement and feature adoption are lacking, and design strategies for converting customers to Ruby super-users.\n\n* Be the voice of Ruby customers, soliciting feedback and sharing their requests to inform cross-functional initiatives to improve customer experience and increase their lifetime value with Ruby.\n\n* Stay up to date on Ruby’s processes and offerings, as well as industry and Customer Success best practices, and regularly share learnings and collaborate with teammates to help shape future playbooks.\n\n\n\n \n\nKey Success Indicators\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* Your ability to confidently anticipate your customer’s need makes some think you may be a mind-reader. Your ability to connect that need to a Ruby solution and paint a convincing picture of the value derived makes others think you might have been in Sales or Marketing in another life.\n\n* You are a logical thinker and use data, process documentation, and your gut instincts to extrapolate meaning and translate customer speak into sensible action items and usable instructions.\n\n* You can work independently, and are recognized for being resourceful, accountable, proactive, and productive.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team.\n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\n \n\nYour Work DNA\n\n\n* Ruby Reliability –I thrive on earning the trust of clients, co-workers, and our internal partners. I deliver high quality work on time and on task; I take the time to ensure procedures are followed creating continuity with our processes and customer satisfaction expectations are met if not exceeded.\n\n* Resolution Driven –I innovatively find solutions to challenges clients are experiencing by collaborating with management and interdepartmental subject matter experts that can source alternative and effective solutions to support our clients effectively strengthening out partnerships. We are in this together!\n\n* Collaborative mindset –I collaborate with others; I strive to share information openly; I actively listen and take time to empathize and understand the viewpoints and perspectives of others; I Fondly show recognition and appreciation for the contributions of others.\n\n* Integrity first approach –I am proud of the way I represent myself and Ruby every day and in every action; I act with good intentions; I have direct, honest, and open conversations while creating a positive work environment where open dialogue is appreciated and valued; I represent information and data accurately and completely.\n\n\n\n\n \n\nYour Background\n\n\n* Minimum 1-3 years of experience succeeding as a Customer Success Manager or Account Manager required with 1 year in a Customer Support role at a Technology company preferred.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* Driven by Ruby’s Mission, Vision, and a love of small businesses. A shining example of providing top-notch customer experiences.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Excellent reliability and record of responsible attendance, including effective time management and prioritization skills.\n\n* Able to communicate confidently and effectively with diverse audiences over the phone, in writing, and in person.\n\n* Thrive when multi-tasking in a technology-driven environment, balancing inbound and project-based work, and managing multiple priorities simultaneously.\n\n* Experience and comfort with serving customers with high-urgency requests.\n\n* Proficient in a variety of MS Office applications, solid computer skills, and an ability and desire to learn new skills.\n\n* Track record of ongoing personal improvement, independent learning, and goal setting and achievement.\n\n\n\n\nWork Environment \n\nCandidates near Portland have the option to work from our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person or virtually, by phone and computer. \n\nRuby participates in e-Verify where mandated by state or federal law, such as AZ. Feel free to ask us about this if you have any questions. \n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Ruby, Marketing, Sales, Design, Video and Digital Nomad jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Location\nSpringfield, Missouri, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Relationship Manager
\nOverview\n\nThe Relationship Manager is the business owner of a book of new and existing Ruby customers and leads the strategic relationship with each assigned account. The Relationship Manager is responsible for ongoing relationship management, monthly renewals and solution up-sells/cross-sells, focusing on retention and expansion. You will execute a high-touch customer journey process across multiple verticals, leveraging data to drive retention improvement initiatives to build predictable retention and cross-sell models that support Ruby’s market position as the leading virtual receptionist and chat services solution provider.\n\nThe Relationship Manager will have a passion for working with SMB customers to understand their business needs and how Ruby can deliver value in support of our growth and retention goals. This role consistent of a cadence of outreach to proactively manage our fastest growing customer base (high-volume plans) and ensure that we are equipped to service and support their needs. Supporting the company’s most strategic customer relationships, the AM will work hand-in-hand with all customer-facing teams across the organization, including Sales, Onboarding, Customer Support, Customer Success and our Customer Marketing Teams.\n\nThis position will report to the Director of Account Management and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby’s largest customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n\n\n* Anticipate and secure renewal of all current customer contracts.\n\n* Execute on steps in cadence aligned to the high-touch customer journey that is designed based on tenure of account to Ruby.\n\n* Resolve complex problems for customers and proactively identify opportunities to deepen customer relationships and exceed expectations.\n\n* Partner with Sales and Onboarding Team to ensure successful customer transition and a wildly successful first 90 days with Ruby.\n\n* Organize, prepare, and conduct regular business reviews with customers to ensure alignment and expectations, demonstrate and reinforce the value of the customer’s investment.\n\n* Maintain a high-level of customer satisfaction as evidenced by NPS, word-of-mouth referrals and case studies.\n\n* Collaborate with members of the marketing, customer success and support, sales, technology, finance, and data science teams to identify areas for improvement.\n\n\n\nYour Work DNA\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* You seek to understand the why behind the ask and then use data to inform next-best actions.\n\n* You possess an internal competitiveness and natural curiosity to constantly strive for improved results.\n\n* You love the fast-paced environment of a growth-stage company, and possess a scrappy, hands-on, roll-up-your-sleeves approach.\n\n* You understand the needs and purchase behavior of small businesses, and the value of the human connection in business success.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team. \n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\nYour Background\n\n\n* Minimum 3+ years of relevant B2B technology customer success and/or account management experience; SaaS to SMB experience preferred.\n\n* Must have a strong analytical and quantitative skill set combined with a strength to analyze data, interpret, and translate results to produce actionable changes.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* The strength (and flexibility) to remain calm and focused in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending solutions.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Highly efficient team player, with the ability to also work independently in an ever evolving, fluid environment.\n\n* Bachelor’s degree in business, or related field or equivalent work experience in lieu of a degree.\n\n\n\n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Ruby, Marketing and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ad Hoc Team is hiring a Remote Senior Software Engineer DevOps
\nThis is a fully remote position. \n\nWork on things that matter\nAd Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to design and engineer government systems that connect Veterans with services, bring affordable health care to millions of people, and support important programs like Head Start. And as we work to make critical government services intuitive, accessible, and human-centered, we’re also changing how the government thinks about and uses technology. If you thrive on change, want to help close the gap between consumer expectations and government services, and can see the possibilities in ambiguity, then we want you here with us. \n\nWhat matters most\nAd Hoc operates according to our commitment to inclusivity, acceptance, accountability, and humility. We aren’t heroes. We believe in missions larger than our individual selves and leave our egos at the door, learn from our mistakes, and iterate in order to better serve the people in our country. We prioritize building teams that represent the diversity of the people our government serves. We love the challenge of government-size projects. We want to bring skills to federal agencies, help them better meet the needs of their users, and close the gap between consumer expectations and government. \n\nBuilt for a remote life\nAd Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide distributed team since the beginning. Being remote by design allows Ad Hoc to be thoughtful and intentional about creating diverse teams and supporting them with a work environment that fits their lives. With a generous PTO policy and Slack channels for every interest (from bird watching to space nerds to parenting) our culture embraces the things happening in your life. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s embraced. \nWhat you’ll do\n\nOur ideal DevOps Engineer will be an expert on implementing DevOps methodologies like Continuous Delivery, building tools and services to optimize the development feedback loop, and operating and configuring infrastructure as code to ensure we ship stable and performant services. We’re looking for a driven and organized DevOps Engineer to help guide our teams in delivering the very best digital services for the public.\n\nAs an Ad Hoc DevOps Engineer, you’ll be:\n\n\nShipping software that impacts the lives of millions of people\n\nBuilding libraries, modules, and packages for other infrastructure engineers to integrate with their projects\n\nCollaborating across teams to consolidate and simplify DevOps tools and services,\n\nDeveloping Continuous Integration/Continuous Delivery (CI/CD) processes to help deliver software of higher quality at greater speed\n\nWorking closely with our government partners and app teams to ensure that we are shipping software that meets security, SLA, and performance requirements\n\nSolving problems in ways that drive towards simplicity of architecture and operations\n\n\n\nWhat we hope you'll bring\n\n\nFive or more years of experience in software design and development, architecture, operations\n\nFive years of experience with tools such as Terraform or CloudFormation\n\nFive years of experience building optimized containers\n\nThree years of experience programming in a high level language such as Ruby or Python\n\nExperience setting up CI/CD pipelines\n\nExperience working with Docker\n\nExperience collaborating with other teams, adopting their goals as your own\n\nFamiliarity with static analysis tools and other CI tools used for security and compliance\n\nSolid spelling, grammar, and communication skills\n\nExperience with Amazon Web Services, in particular ECS/Fargate, CloudWatch, IAM, EC2, and S3\n\nUnderstanding of basic networking fundamentals: TCP/IP, UDP, routing, load balancing, SSH\n\nExperience with one or more different agile methodologies such as Scrum, XP, or SAFe\n\nA desire to expand your skills and gain experience with new tooling as needed\n\nMust be legally authorized to work in the U.S now and in the future without sponsorship\n\n\n\n\nMore than that, our ideal candidate wants to contribute to work that is bigger than themselves, and wants to make a difference collaborating with their team. They care deeply about building better products, better relationships, and better trust in each interaction people have with their government. They believe in intuitive, easy-to-use government services. They collaborate well with designers, stakeholders, and other teams. They mentor and guide more junior engineers. They’re human-centered.\n\nAnd if you don’t check every box on the list? That doesn’t mean you can’t help us in our mission to deliver critical government services. Talk to us!\nSome basic requirements\n\n\nAll work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.\n\nYou must be legally authorized to work in the U.S now and in the future without sponsorship.\n\nAs a government contractor, you may be required to obtain a public trust security clearance.\n\nSome of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.\n\nOur technical screening involves completing a homework assignment that is then graded blind to remove bias. We do not do tricky, unreliable whiteboarding tests. You can read more about our homework here.\n\n\n\n\nLearn more about engineering at Ad Hoc.\nBenefits\n\n\nCompany-subsidized Health, Dental, and Vision Insurance\n\n401K Plan with match\n\nSelf-managed PTO\n\nContinuing Education/Annual Conference Attendance Stipend\n\n\n\n\nAd Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.\n\nIn support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility . The range of starting pay for this role is $113,900 - $149,040 and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, DevOps, Ruby, Senior, Junior, Engineer and Digital Nomad jobs that are similar:\n\n
$70,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n🤓 Vision insurance\n\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PagerDuty is hiring a Remote Senior Software Engineer Platform
\nHow You Contribute to Our Vision: Key Responsibilities \n\nWe don’t hire based on experience with a handful of tools - experience with our stack is just a bonus. Instead, we want smart, capable people who can learn our tools quickly (and suggest new ones!) as needed. Some of the technologies that have been introduced by our great engineers include: Node.js, Java, Python, C#, etc.\n\n\n* You will work with a wide range of high volume systems, processes, and technologies to build features and solve customer problems. \n\n* You will build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers. \n\n* You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms. \n\n* You will provide code reviews for your fellow team members. \n\n* You, along with your team members, will own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components. \n\n* Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.\n\n\n\n\nAbout You: Skills and Attributes\n\n\n* You have a track record of stepping up and leading successful, large-scale, cross-team engineering projects\n\n* You have a demonstrated ability to drive and improve a domain\n\n* You are capable of leading technical discussions and help drive technical decisions within the team\n\n* You are proactive and have great communication; you are capable of working highly independently with minimal supervision\n\n* You ensure you completely understand a problem before proposing a solution\n\n* You are an engineering generalist, you love learning new skills and technology, and are passionate about solving problems regardless of language or domain\n\n* You are able to work in areas outside your comfort zone and are actively looking for opportunities for personal growth\n\n* You have experience coaching and mentoring others\n\n\n\n\nMinimum Requirements\n\n\n* You have 5+ years of development experience working on customer-facing and web-based systems. \n\n* You have experience designing, building, and operating large systems with scalability, \n\n* availability, and performance requirements. \n\n* You have experience working in an agile environment with iterative development and fast feedback. \n\n* You have at least one web programming framework (e.g. Express/NodeJS, Phoenix/Elixir, Ruby on Rails).\n\n* You have experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Video, SEO, Marketing, Digital Nomad, DevOps, Engineer, SaaS, Senior, Sales, Testing, HTML, Microsoft, Mobile, Consulting, Backend, Python, React, JavaScript, Analyst and Ruby jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PagerDuty is hiring a Remote Software Engineer 2 App Foundations
\nThe App Foundation team in PagerDuty has dual ownership - the authentication platform and the app ecosystem. Our mission is to help users seamlessly authenticate through various mechanisms from a variety of clients. You will also be working closely with other product development teams internally who will leverage our platform to build new products.\n\nWe are also going to start building an app store for PagerDuty. Come help us kick off the group that’ll be responsible for building the app store from the ground up. In this role, you’ll play a key technical leadership role across development teams working to define and build the app store. \n\nAs a Senior Engineer on our team, you’ll be part of a group that’s intensely focused on our customers and the engineering community. We design, build, and run robust systems that extend and enhance our amazing products. \nHow You Contribute to Our Vision: Key Responsibilities\n\n\nFrom day one, you’ll be designing, coding, testing and shipping backend applications, microservices, APIs or front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.\n\nSince we own and operate what we build, you’ll collaborate closely with engineers across teams.\n\nWe test in production, so you’ll be involved in planning and running experiments where we deliberately stress our systems to find weaknesses and fix them proactively. \n\nWith 10,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand. \n\nYou will work with a wide range of systems, processes, and technologies to build solutions that solve customer problems.\n\nYou will be participating in your team’s on-call rotation, triaging and addressing production issues as they arise.\n\n\n\nAbout You: Skills and Attributes\n\n\nYou have experience working on highly available distributed systems\n\nYou have a drive to get results without letting anything get in your way.\nYou have excellent communication and collaboration skills.\n\nYou are empathetic - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.\n\nYou can prioritize and execute multiple tasks in a highly dynamic environment with a results-oriented mindset.\n\n\n\nMinimum Requirements\n\n\n2+ years of development experience, designing and operating large SaaS applications with scalability, availability, and the customer top of mind. \n\nExperience working in an agile environment with iterative development and fast feedback.\n\nExperience with at least one modern programming language such as React, Java, Elixir, Python, Ruby etc.\n\nExperience with tools that ensure your high quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.\n\n\n\nPreferred Qualifications\n\n\nExperience with the AWS cloud ecosystem.\n\nExperience working with authentication system such as OAuth and/or SAML.\n\nExperience integrating with third party libraries.\n\nExperience building third party app ecosystems.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Sales, Design, Marketing, Digital Nomad, Consulting, API, Jira, Python, Testing, JavaScript, Cloud, Linux, iOS, Analyst, Finance, Ruby, Engineer and Backend jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Gusto is hiring a Remote Software Engineer International Money Transfers
\nGusto is looking for experienced engineers to join the Fintech team focused on International Money Transfers. This team empowers the secure and safe money transmission in 100+ countries over 50+ currencies, prevents and mitigates fraud activities on the platform. You’ll lead and grow a team of talented engineers and work with 15+ leading payments and risk service providers in Backend-Rails and Frontend-React architectures, and core to our asynchronous application processing, background jobs, and events. Our team is expanding with fantastic talent from Turkey; if you are open to growth and have a work permit or citizenship in Turkey, and this sounds like you, join us! \n\nAbout Gusto\n\nGusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses in the United States.\n\nOur mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. \n\nWe’re hiring engineers to join teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto. Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.\n\nWe’re looking for talented and motivated engineers to lead and grow projects from end to end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!\n\nHere’s what you’ll do day-to-day:\n\n\nBuild products that mitigate financial risk, prevent fraud and globalize faster payments transactions safely and securely.\n\nOwn what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.\n\nDesign highly scalable systems that drive the business growth to move billions of dollars safely.\n\nBuild the platform to enable fraud signal collection and anomaly detection for fraudulent activities on Gusto.\n\nDrive the processor agnostic 3rd party API integration to provide new payment features and enrich payments methods, including but not limited to ACH, international payments, credit card, vendor payments, real-time payments with redundancy backup.\n\nPartner with product, data, finance, compliance and operations to audit financial reconciliation and debt recovery to provide complete financial bookkeeping.\n\n\n\n\nHere’s what we're looking for:\n\n\n* 4+ years of professional experience building software products.\n\nPassionate about scaling the Fintech system that processes billions of dollars.\n\nIndependent, dedicated, and able to deliver production-ready code with high autonomy and minimal guidance.\n\nEnjoy working on SaaS technologies such as Ruby on Rails, Sidekiq, PostgreSQL, CI/CD, and AWS, etc on the cloud.\n\nWell-structured, easily maintainable, well-documented code that balances beauty and pragmatism.\n\nExperience developing best practices to build out and maintain scalable systems, service-oriented applications, and more.\n\nPayments and/or risk experience are a plus, but not required.\n\n\n\n\nOur customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. \n\nGusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Marketing, Sales, Digital Nomad, Testing, CSS, HTML, Mobile, Senior, Engineer, Ruby, API and Backend jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n⏰ Async\n\n
\n\n#Location\nIstanbul, Istanbul, Türkiye
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\n \n\nABOUT THE ROLE: \n\nIn this role, you will work within a cross-functional team to deliver cutting edge software that utilizes a modern technology stack including Vue, JavaScript, CSS, Bulma, AWS S3 and PostgreSQL, as well as Python, AWS Lambda and Hyperledger Indy blockchain. \n\n \n\nREQUIREMENTS: \n\nJust like every role at Axuall, leadership is an integral expectation of this job. You will be expected to work with your peers, often taking the lead in interpreting requirements, designing workflow, creating wireframes, coding prototypes, testing and developing all aspects of the user web and mobile experience. To qualify for this role, we will need to see you demonstrate your production-level experience and/or working knowledge of a high percentage of the following technologies and skillsets… \n\n \n\nABOUT YOU: \n\n\n* You have at least 4 years of experience working with relational databases.\n\n* You know what an execution plan is, and you have used one to optimize a query.\n\n* You've have 2 years experience with a scripting language like Python, Ruby or JavaScript.\n\n* You are comfortable configuring a Virtual Machine to run PostgreSQL, MySQL.\n\n* You've written and maintained scheduled backup scripts.\n\n* You have experience writing large ETL's with high data consistency requirements.\n\n* You can translate business requirements into a plan while keeping the toolchain minimal.\n\n* You understand when the requirements call for write optimized stores and read optimized stores. \n\n\n\n\nADDITIONAL QUALIFICATIONS INCLUDE: \n\n\n* B.S. or equivalent experience in Computer Science \n\n* A solid experience building and testing applications on top of RESTful APIs \n\n* Performance optimization techniques \n\n* Continuous integration and automated deployment systems \n\n* Knowledge of agile methods and concepts \n\n* A strong desire to learn, push the envelope, and share knowledge with others \n\n* Must be authorized to work in the United States\n\n\n\n\nAxuall is an equal opportunity employer. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Ruby, Mobile and Engineer jobs that are similar:\n\n
$70,000 — $125,000/year\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Full Stack Senior Software Developer
\nOverview \n\nWe are looking for experienced a Full Stack - Senior Software Developer to help us create fantastic user experiences and advance multiple initiatives in both the engineering and product spaces. As a senior engineer, you will help shape the future of our software as we iterate and improve our existing microservices based, cloud-first, industry leading enterprise applications used by thousands of our customers daily. You will use your skills to develop cool new applications for both internal and external stakeholders in web-based technologies.\n\nThe Full Stack - Senior Software Developer will work within one of our Scrum teams and report to the team’s Engineering Manager. This position can be remote with the option of working out of our offices in the Portland, OR metro area, or fully remote (state-dependent). \n\n \n\nOur Technologies\n\n\n* Mobile\n\n\n* Swift, Kotlin, Java\n\n\n\n\n\n* Frontend \n\n\n* Angular, Angular Material, Sass, React\n\n\n\n\n\n* Backend/Microservices\n\n\n* MariaDB, MongoDB, SQL Server\n\n* C#, JavaScript, TypeScript \n\n\n\n\n\n\n\n\n \n\nWhat You’ll Be Accountable For \n\n* Developing new C# microservices, APIs, and Angular web applications as a core member of a Scrum team. \n\n* Maintaining and enhancing existing Angular applications, back end microservices and all associated software components. \n\n* Sharing and documenting system and domain knowledge with other members of our team. \n\n* Embodying the Agile mindset and supporting the Scrum framework to help the scrum team complete their sprints and increase and maintain a predictable velocity.\n\n* Work with Product Management to refine priorities and stakeholder needs.\n\n* Develop and maintain code quality standards and enforce them across the team.\n\n* Continually introduce architectural improvements and refactoring to the code baseline.\n\n* Write automated tests at the appropriate architectural level.\n\n* Provide frameworks, interfaces, and services that can be extended and reused for future requirements. \n\n* Working collaboratively with other team members, including Product Managers, UX Designers, QA Engineers, and other Software Engineers within our Scrum process to develop efficient, reusable, and reliable software. \n\n\n\n \n\nKey Success Indicators \n\n\n* You are proud of the work you do and want to work for a company that shares your values. \n\n* You are collaborative and have a reputation for doing what you say you’ll \n\n* You have solid communication skills and demonstrate the ability to explain complex technical issues to both technical and non-technical audiences.\n\n* You are deeply accountable for your work. Your passion for product ownership and track record of product development will prove critical to your success on our team.\n\n* You prioritize tasks with rapid development cycles, remain flexible and calm in the face of uncertainty, and drive vendors to deliver excellent results for time-critical issues. \n\n* Others would point to you as someone they’d love to work with, and your innovative solutions inspire us all to do great work. \n\n* You can extract big-picture ideas into workable processes and functional design. \n\n* You jump at the opportunity to pitch in and feed the greater good; no job is too big or small when you can lend a helping hand. \n\n\n\n\n \n\n Work DNA\n\n\n* Strong analytical and problem-solving skills. \n\n* Strong verbal and written communication skills. \n\n* Strong organizational skills. \n\n* Strong ability to mentor less senior engineers\n\n\n\n\n \n\nYour Background \n\n\n* At least 5 years of professional experience in Software Development. \n\n* Experience with C#/.NET background; .NET Core a plus \n\n* Experience with front-end web frameworks/libraries, such as Angular \n\n* Strong relational database background (MS-SQL or MySQL/MariaDB preferred). \n\n* Experience with JavaScript/TypeScript. \n\n* Experience designing and consuming RESTful services and working in a Service-Oriented Architecture. \n\n* Familiarity with Git or another distributed version control system. \n\n* Understanding of design patterns and SOLID principles. \n\n* Experience with Docker/containerization, unit testing, CI/CD a plus. \n\n* Experience with AWS or Azure a plus. \n\n* A growth mindset, with the desire to constantly learn - and share - new knowledge\n\n\n\n\n \n\nWork Environment\n\nCandidates near Portland, OR have the option to work in our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and computer. \n\nRuby participates in e-Verify; however, we adhere to state or federal laws & regulations regarding non-participation where applicable. Feel free to ask us about this if you have questions.\n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by federal, state, or local laws. We support and encourage diversity!\n\nApplicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of work visas at this time.\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Scrum, Git, Typescript, Angular, Ruby, Senior and Digital Nomad jobs that are similar:\n\n
$62,500 — $120,000/year\n
\n\n#Location\nTucson, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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