\nWorking for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! \n \nSmile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.\n \nAt its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! \n\n\nApply today and find plenty of reasons to SMILE!\n\n\n\nPrimary Functions\n* Help shape the approach, scope, milestones, and solution design at the project start;\n* Implement solutions with the development team; write code, create components and modules that meet development requirements;\n* Write manageable code and unit tests and create relevant documentation;\n* Participate in client meetings if required;\n* Remain acutely aware of all priorities, deadlines, and backlogs to positively coach and assist the team in completing the required project tasks;\n* Understand the functionality being developed to provide support to the team;\n* Engage in in-depth in-person code reviews, pair-programming and collaborative problem analysis with teammates;\n* Participate in monthly Technology meetings to help guide corporate technical processes, architecture, and strategy.\n* Comply with the privacy, security and confidentiality policies. \n\n\n\n\nPrerequisites\n* Strong (4+ years) Front End development skills using Angular, JavaScript/Typescript, HTML and CSS.\n* A completed Engineering, IT, Healthcare Bachelor's degree or College diploma in or related field, and has equivalent experience.\n* Experience in troubleshooting/debugging FE issues and behaviors.\n* Thorough experience and understanding of UI/UX principles and development.\n* Excellent ability to communicate and work effectively with teammates.\n* Experience with Java/Spring-boot is preferred.\n* Experience with Slack, Google technologies, Figma, Jira, Git, Postman, Microsoft. Azure, Jasmine/Karma/Jest, Rest APIs, Bootstrap is preferred.\n* Experience with healthcare standards like HL7 and FHIR is nice to have.\n* Experience with CI/CD pipelines, docker containers and networking is an asset.\n* Familiar with agile and scrum processes.\n\n\n\n\n\n\n$90,000 - $105,000 a year\n\nSome of the benefits we offer:\n* Remote Work Environment\n* Flexible Time Away From Work Policy including PTO, Personal and Sick Days\n* Competitive Salary and Health/Medical Benefits\n* RRSP/TFSA/401K Employee Contribution\n* Life and Disability\n* Employee Assistance Program\n* FHIR Study Program and Skillsoft Learning\n* Super HAPI Fun Club\n\n\nSmile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.\n \nWe welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Docker, Scrum and HTML jobs that are similar:\n\n
$40,000 — $57,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.\n\n\nPosition Overview:\n\n\nThis is a variable-time position with hours fluctuating between 10 hours/week and 20 hours/week and is fully remote within the US. Accepting US Applicants only. \n\n\nIn this role you will be enabling scalable pelvic care delivery. You will be conducting non-clinical onboarding video and audio consultations with new members, designed to collect their information, guide initial setup, and lay the foundation to achieve long-term changes in pelvic health. You will compile, process, and discuss member information with the dedicated Pelvic Health Specialist and provide a comprehensive intake summary to the dedicated Pelvic Health Specialist. You will ensure seamless transfer of members to the dedicated Pelvic Health Specialist, who will then assign their specific program and manage their care long-term.\n\n\n\nWhat you need to have: \n* Must have a Doctor of Physical Therapy Degree (DPT)\n* Must be a licensed physical therapist \n* At least 3 years of clinical experience - Including the treatment of musculoskeletal disorders, specifically in pelvic health\n* With completion of at least one of the following: \n* Pelvic Health Physical Therapy 1 (PH1) through APTA\n* Pelvic Floor Level 1 (PF1) through Herman & Wallace\n* Pelvic Health I through Evidence in Motion\n* Must be fluent in Spanish (verbal and written)\n* Comfortable working a flexible schedule, between 10 and 20 hours / week, with schedule availability for the following month at least 30 days in advance \n\n\n\nWhat You Will Also Bring:\n* Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our members\n* Ability to balance clinical responsibilities with a strong focus on member empowerment, behavioral change, and motivational engagementHard-working and able to handle the pressure of a fast-paced environment\n* Adaptability to rapidly evolving processes without intimidation\n\n\n\nThe Hours You Will Work\n* This is a variable-time position with hours fluctuating between 10 hours/week and 20 hours/week and is fully remote. \n* Hours will be based on operational needs and communicated to you up to 4 weeks in advance. \n\n\n\n\n\n\nRequirement (minimum):\n\n\nCompletion of either\n\n\n• Pelvic Health Physical Therapy 1 (PH1) through APTA\n• Pelvic Floor Level 1 (PF1) through Herman & Wallace\n• Pelvic Health I through Evidence in Motion \n\n\nUS - Sword Benefits & Perks: \n\n\n• Comprehensive health, dental and vision insurance*\n• Life and AD&D Insurance*\n• Financial advisory services*\n• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*\n• Health Savings Account*\n• Equity shares*\n• Discretionary PTO plan*\n• Parental leave*\n• 401(k)\n• Flexible working hours\n• Remote-first company\n• Paid company holidays\n• Free digital therapist for you and your family\n\n\n*Eligibility: Full-time employees regularly working 25+ hours per week\n\n\nNote: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.\n\n\n\n\nSWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Neura Health, we rely on friendly and knowledgeable professionals to interact with prospective customers, help them learn about our services and encourage them to sign up. We’re looking for a highly skilled membership activation specialist to join our team, managing a large volume of inbound and outbound calls, emails, online chat inquiries and SMS messages. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call, who is also mission-driven, collaborative and results-oriented.\n\nThis activation specialist will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for sign-up. As the voice of our company, to prospective customers, the representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping prospective patients.\n\nWe have a number of different lines of business, from a direct-to-consumer business where individuals can pay to see a neurologist, to many partnerships with large employers and who provide our services for free to their employees as an employee health benefit. Our product is similar for all users once they sign up, but there are some nuances on pricing and what’s included for prospective customers that will be different according to which channel or partnership they came from.\n\nIn this role you will:\n\n\nHandle a large volume of inbound and outbound calls, email, SMS and online chat inquiries in a timely manner\n\nFollow communication scripts and use knowledge of Neura Health’s services to go off-script when necessary\n\nIdentify customer needs, research issues, resolve complaints, and provide solutions\n\nMaintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team\n\nRecommend improvements for systems and processes to boost organizational efficiency and customer satisfaction\n\n\n\n\nResponsibilities\n\n\nMemorize scripts explaining Neura’s services referencing them and FAQs during calls\n\nBuild positive relationships by going above and beyond with prospective customers, ensuring that all questions are handled appropriately\n\nIdentify opportunities for not just answering questions but proactively providing information that would help encourage the person to sign up\n\nMeet daily or weekly qualitative and quantitative targets, and achieve all objectives for service, productivity, and quality\n\nCreate and maintain a record of daily problems and remedial actions taken, using our database and share this with the team\n\nLeverage data and insights gathered by the call center to recommend and influence process improvements\n\nWalk some of our less tech-savvy prospective customers through the sign-up process to ensure they complete the online forms without problems\n\n\n\n\nRequired skills and qualifications\n\n\nHigh school degree or equivalent\n\n2 years experience working in a call center or customer-support role\n\nStrong active-listening and verbal-communication skills\n\nProficiency in problem-solving\n\nAbility to multitask and manage time effectively\n\nExpertise in conflict resolution\n\nExperience in customer sales\n\nCulture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, results-oriented.\n\n\n\n\nCompensation:\n\n\nAnnual salary: $45,000-50,000 plus benefits.\n\nTotal compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:\n\n
$35,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nABOUT US\n\n\nAt Vida, we help people get better — and we’re helping the healthcare system get better, too.\n\n\nVida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress. \n\n\nBy combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.\n\n\n**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.\n\n\nABOUT THE ROLE\n\n\nAs a Vida Health Guide Engagement Representative (this is not a Health Coach position), you will do outbound phone outreach to members, encourage them to invest in their health and help them enroll into the Vida Health program.. This is a remote sales call center role, where you will rely on your sales or customer service background, as well as your relationship building, active listening and objection handling skills, to communicate the benefits of the Vida Health Coaching opportunity to eligible members. This is your chance to bring your sales skills, passion for seeing lives changed and amazing customer minded personality to help members jumpstart their journey to leading a healthier life!\n\n\nWhile this role starts off as a six (6) months temp role, there may be opportunities for converting to regular employment as soon as 4-6 weeks into starting based on individual performance and company needs.\n\n\n\nRESPONSIBILITIES\n* In this sales role, you will outreach to members who may or may not have heard of Vida via our phone system, and explain the benefits of enrollment into Vida’s program, which is free to the member \n* Become a pro at handling objections and helping members commit to their health by signing up for Vida\n* Engage with members through use of motivational interviewing and rapport building techniques to enroll members into the most appropriate services for them\n* Complete the enrollment process, including gathering data pertaining to member’s physical and mental health goals, assigning the member a health coach, and helping them download the Vida app\n* Take in-bound calls from members to conduct assessments, answer questions related to services, assist with program enrollment based on interests and health goals, and help members with app navigation\n* Maintain product/service knowledge and awareness of member service policies and privacy regulations, and adhere to requirements\n* Ensure member confidentiality at all times according to HIPAA regulations and training programs\n* Support Vida Service Center projects on an ad-hoc basis, including updating trainings, leading peer sessions or team meetings, brainstorming scripting improvements, and quality monitoring\n* Identify and escalate process and system enhancements to the lead team to improve the member enrollment experience\n* Ensure all process guidelines are handled accurately, urgently and professionally during Crisis call scenarios\n* Capture feedback from members that are not interested in the program offerings\n\n\n\nQUALIFICATIONS\n* Ability to work in a fast paced outbound call center environment\n* A positive attitude and resilient mindset are necessary for this sales role that focuses on outbound outreach to members who can benefit from Vida’s services\n* Ability to communicate effectively, build rapport, overcome objections and provide a high level of professionalism through written and oral communication\n* Basic Macbook and google workspace proficiency; experience on CRMs or phone systems such as Salesforce, Zendesk, Genesys preferred\n* Ability to adapt to change and pick up new technology easily\n* Candidates who are creative problem solvers, comfortable with ambiguity, detail oriented and thrive in a fast-paced work environments\n* High School Diploma and 2 years of experience in sales; OR Bachelor's Degree and 6 months experience in sales; healthcare and customer service experience a bonus\n\n\n\nBONUS SKILLS\n* Interpersonal skills and technical product knowledge and expertise are critical to successfully helping members initiate their health journey with Vida\n* Experience in sales, member engagement or customer service in a health care environment preferred\n* Flexibility to adjust schedules, scripting and technique based on our member population and business requirements\n\n\n\n\n\n$21 - $21 an hour\n\nVida is proud to be an Equal Employment Opportunity and Affirmative Action employer.\n\n\nDiversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n\n\nWe seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.\n\n\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.\n\n\n#LI-remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$50,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.\n\n\n\nWhat you'll be doing:\n* Develop our professional web-based app with an emphasis on rich interaction and responsive design;\n* Creating interactions that delight the user;\n* Develop analytics dashboards and web data visualization tools;\n* Work closely with our clinical team to determine the ideal workflow of the system from the user’s perspective;\n* Develop frontend components/services to communicate with our backend APIs.\n\n\n\nWhat you need to have:\n* Passion for creating novel and unique systems that have a direct impact on people’s lives;\n* Experience with HTML5, CSS3, Javascript;\n* Experience +3y with Vue.JS (React.JS also are acceptable);\n* Experience with CSS pre-processors (SASS, LESS);\n* Experience with responsive design;\n* Experience with the best programming practices and test-driven development;\n* Pixel-perfect attention to detail and proportions;\n* Good communication skills, winning personality and startup mentality.\n\n\n\nTo ensure you feel good solving a big Human problem, we offer:\n* A stimulating, fast-paced environment with lots of room for creativity;\n* A bright future at a promising high-tech startup company;\n* Career development and growth, with a competitive salary;\n* The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;\n* A flexible environment where you can control your hours (remotely) with unlimited vacation; \n* Access to our health and well-being program (digital therapist sessions);\n* Remote or Hybrid work policy (Portugal only);\n* To get to know more about our Tech Stack, check here.\n\n\n\n\n\n€36,048 - €52,428 a yearBase: €27,300 - €42,900Variable: €1,365 - €2,145Net equity value per year: €7,383\nThese compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.\nOur job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.\n\nPortugal - Sword Benefits & Perks:\n\n\n• Health, dental and vision insurance\n• Meal allowance\n• Equity shares\n• Remote work allowance\n• Flexible working hours\n• Work from home\n• Unlimited vacation\n• Snacks and beverages\n• English class\n• Unlimited access to our Learning Platform\n\n\n\n\nNote: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.\n\n\n\n\nSword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to CSS, Sales, Engineer and Backend jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPortugal
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Equip \nEquip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.\n\n\nFounded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.\n\n\nAbout the role \n\n\nThe Referral Coordinator will be responsible for triaging incoming patient referrals from our provider partners and will work closely with Patient Acquisition and Admissions teams to ensure a smooth referral experience for the provider. This role includes administrative duties that require a candidate to be highly detail-oriented, organized, and self-motivated. The Referral Coordinator will communicate with external medical and mental health providers and collaborate with cross-functional teams daily, so the Referral Coordinator must be someone who can communicate effectively to different audiences and is strongly aligned with our mission to bring gold-standard eating disorder treatment to everyone.\n\n\n\nResponsibilities\n* Collaborate with the cross-functional teams to triage referred patients and support referral partners during their patient’s admissions process.\n* Serve as a liaison between new providers and Clinical Partnerships Representatives. \n* Manage data and reports in multiple systems including a CRM, EMR, and data analytics platform.\n* Manage confidential health information thoughtfully.\n* Ensure that data is inputted accurately and consistently and assist with data audits as needed.\n* Field questions from external providers and speak confidently about Equip’s services, patient population, and referral process.\n* Perform other duties as assigned. \n\n\n\n\nQualifications\n* Bachelor’s degree required.\n* 2+ years experience in a customer service role or case management role, preferably in healthcare.\n* Strong interpersonal skills and relationship-building expertise.\n* Exceptional verbal and written communication skills.\n* Sharp organizational skills with capability to manage details in a fast-paced, fluid environment.\n* Comfortable with a remote role and a remote team with high autonomy and self-motivation.\n* Ability to think critically to quickly and accurately work through challenges and rapid change.\n* Ability and willingness to travel as needed.A desire to work at a fast-growing health tech startup.\n\n\n\n\n\n$56,000 - $65,000 a yearCompensation Package\nTotal Compensation Range:\n$56,000-$65,000 Base Pay + Annual performance based bonus potential.\nTime Off:\nFlex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.\nMedical Benefits:\nCompetitive Medical, Dental, Vision, Life, and AD&D insurance.\nEquip pays for a significant percentage of benefits premiums for individuals and families.\nMaven, a company paid reproductive and family care benefit for all employees.\nEmployee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!\nOther Benefits\nWork From Home Additional Perks:\n$50/month stipend added directly to an employee’s paycheck to cover home internet expenses.\nOne-time work from home stipend of up to $500.\n\nPhysical Demands\nWork is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. \n\n\nDiversity, Equity, Inclusion, Belonging\nAt Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. \n\n\nAs an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n
$35,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nAs a Customer Support Representative, you will provide a high level of customer service to Parsley Health Members by corresponding to inquiries both via email, SMS, and over the phone, performing onboarding calls, managing cancellation requests, answering questions about the Program, and resolving member complaints in a professional and timely manner. This role works closely with our clinical and sales departments to ensure member satisfaction and loyalty.\n\nPST working hours are strongly preferred. \n\nWhat you’ll do:\n\n\n* Provide exceptional member service through prompt, accurate, and knowledgeable responses to member inquiries and complaints\n\n* Maintain ownership of member issues from receipt of the initial request to resolution\n\n* Follow up with members to ensure their issues have been resolved to their satisfaction\n\n* Maintain a comprehensive understanding of the company's products and services\n\n* Utilize member feedback to identify opportunities for improvement and report trends\n\n* Assist in developing initiatives to enhance member experience and satisfaction\n\n* Manage inbound and outbound member inquiries via phone, SMS, and our online messaging platform. \n\n* Escalate unresolved member questions to the appropriate department to ensure a quick turnaround for all member inquiries\n\n* Ability to think on your feet and de-escalate member situations \n\n* Assist members with renewal questions and encourage continued care\n\n* Collect feedback from members and process cancellations \n\n* Support members’ scheduling and member portal navigation needs and– troubleshooting as needed\n\n* This is an evolving and growing department, and role requirements may change and expand as Parsley Health grows.\n\n* Other duties as assigned\n\n\n\n\nWhat you’ll need:\n\n\n* At least one year of relevant work experience in a one-to-one client/patient-facing\n\n* Healthcare tech/start-up experience preferred\n\n* An empathetic customer-service approach that ensures your members feel heard and cared for\n\n* Call management system experience preferred (i.e., Regal.io)\n\n* A passion for helping others\n\n* Excellent oral and written communication skills\n\n* Can comfortably resolve issues over the telephone\n\n* A detail-oriented mindset with a knack for organization and clarity - nothing slips through the cracks\n\n* Proactivity, autonomy, and commitment to excellence in your work\n\n* Flexibility as roles and responsibilities are subject to change and new ones may be assigned\n\n* Ability to work from home in a quiet space to conduct phone calls. \n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n* Annual wellness stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.\n\nThe salary for this role is $24.25/hour ($50,440 annually). We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$50,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Equip \nEquip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health\n\n\nFounded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.\n\n\nAbout the role: \n\n\nThe Physician Assistant will be responsible for caring for children and adults with eating disorders via Equip’s 100% virtual Telehealth platform. Physician Assistant are essential members of Equip's 5-person virtual treatment team, working alongside a therapist, dietitian, peer mentor, and family mentor to help people recover from eating disorders.\n\n\nWEST COAST - Must be Located in any State in PST or MST. \n\n\n\n\n\nResponsibilities: \n* Provide comprehensive assessments and diagnoses of eating disorders and co-occurring psychiatric conditions (psychiatric consultation available). \n* Implement medication treatment plans for eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting. \n* Collaborate with a multidisciplinary treatment team of physicians, dietitians, therapists, patient mentors, and family mentors, along with outside providers. \n* Utilize between-session messaging to support patients and communicate with the treatment team through Equip EMR in accordance with Equip’s policies and procedures. \n* Engage in treatment team meetings, supervision, and department meetings.\n* Perform other duties as assigned. \n\n\n\n\nQualifications: \n* Physician Assistant Certification\n* Ability to maintain active NP licenses and pursue cross licensing as applicable (cost of licenses to be covered by Equip).\n* 3+ years of experience treating pediatric, adolescent, and adult patients in an outpatient setting.\n* Demonstrate a commitment to providing excellent evidence-based care, advancing clinical skills, and a passion for professional development.\n* Communicate effectively with patients and patient’s carers, and respond to messages within a timely manner.\n* Be curious, enjoy learning, and participate enthusiastically and collaboratively in a multidisciplinary team.\n* Must reside in Pacific or Mountain Standard Time to do West Coast Hours\n\n\n\nSchedule:\n* Equip's Hours are open from Monday - Friday. 8 Hour Days +1 Break\n* Each Work Day is 8 hours + 1 hr break time. Includes lunch, breaks, and 2 late work days where your day starts later and also ends later. \n* Required to work two days a week from 9 am - 6 pm and the remainder 3 days are from 8 am - 5 pm. \n* 26 hours are devoted to patient care which includes new patient intakes. 4.5 - 5 Hours of Meetings, 9.5 Hours of Admin documentation \n* No weekends\n* No on call\n\n\n\n\n\n\n$115,000 - $130,000 a yearThe pay range for this position in the US is $115,000 - $130,000/yr. \nEquip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.\nCompensation Package\nTotal Compensation Range - $115 - 130K + Up to 15% Annual Target Performance Bonus \nTime Off: - Flex PTO policy (Recommend 3-5 weeks) + 11 paid company holidays.\nMedical Benefits:- Competitive Medical, Dental, Vision, Life, and AD&D insurance.- Equip pays for 80% of benefits premiums for individuals and families.- Maven, a company paid reproductive and family care benefit for all employees. - Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! - Sick Time\nOther Benefits:\nLoan Repayment:- $500/quarter for employees >1yr of tenure.- $1,000/quarter for employees <1yr of tenure.Continuing Education:- For therapists and medical providers, unlimited online courses through NetCE.- For all providers, up to $1,000/year stipend for continuing education. - Opportunities to attend team on-sites and conferences at various locations throughout the US. Work From Home Additional Perks: - $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. - One-time work from home stipend of up to $500. \n\nPhysical Demands \n\n\nWork is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. \n\n\nAt Equip, diversity, equity, inclusion and belonging are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. \n\n\nAs an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to HR, Admin and Non Tech jobs that are similar:\n\n
$45,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNevada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nABOUT US\n\n\nAt Vida, we help people get better — and we’re helping the healthcare system get better, too.\n\n\nVida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress. \n\n\nBy combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.\n\n\n**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.\n\n\nAs Vida’s Customer Support Agent, you will play a critical role in shaping the Vida support experience for our customers. You will be responsible for assisting customers with technical issues or questions related to our app and services. If you thrive in a fast-paced startup environment, enjoy working with both internal and external partners and customers and want to be involved in the cutting edge of healthcare, this role may be for you.\n\n\n\nResponsibilities:\n* Respond to support inquiries and issues reported by customers (via phone or email) with requisite consideration, empathy and thoughtfulness.\n* Ensure timely resolution of support tickets in accordance with established service level agreements (SLAs).\n* Efficiently diagnose and troubleshoot technical issues to determine the next support steps- provide solutions or escalate to the appropriate level.\n* Become an expert on Vida’s programs, client-specific offerings and features- helping our customers understand all of the benefits pertaining to their specific health needs.\n* Clearly track and communicate bugs or trending issues to management when they arise.\n* Report regularly on customer feedback to help drive product and process improvements.\n* Assist Tier 2 Support and management with special projects as needed.\n\n\n\nRequirements: \n* 1-2 years of customer support experience in a growing and fast-paced technology company.\n* Open availability to work on weekends and some holidays.\n* Comfortable handling technical and non-technical cases.\n* Positive and optimistic personality- no problem is too big.\n* Excellent listening and problem-solving skills with a passion for helping people.\n* Outstanding written and oral communication skills and the ability to explain technical problems or solutions to a non-technical audience.\n* Strong time management, task management, organization and prioritization skills.\n* Empathy and the desire to learn and grow.\n\n\n\n\n\n$40,000 - $40,000 a year\n\nVida is proud to be an Equal Employment Opportunity and Affirmative Action employer.\n\n\nDiversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n\n\nWe seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.\n\n\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.\n\n\n#LI-remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Clinical Health Network For Transformation is hiring a
Remote Patient Access Call Center Representative USA
\nThe vision of Clinical Health Network for Transformation (CHN) is to better fulfill the mission and promise of Planned Parenthood to bring high-quality, affordable care to every member of our communities. CHN is a collaboration between Planned Parenthood affiliates across the United States. \n\n\nCHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health and race equity in our organization.\n\n\nThe primary responsibility of a Patient Access Representative (PAR) is to represent Clinical Health Network for Transformation (CHN) to consumers in a friendly, positive, and effective manner. The PAR will be responsible for successfully fielding and resolving a large volume of inquiries via phone and other potential contact methods within the Patient Access Center. This will include following communication scripts, scheduling appointments, verifying patient insurance, pre-registering patients for their appointments, screening for alternate funding sources, properly advising patients of service estimates and performing other tasks that allow patients to visit their health center seamlessly. The PAR will be responsible for evaluating all requirements to ensure that appropriate information has been obtained. The PAR will need to provide exceptional customer service, treating all callers with dignity and respect and striving to anticipate and meet their needs. Working collaboratively with other Patient Access Center team members, PARs will strive to achieve quality and performance standards defined in training and leadership communications. The PAR reports directly to the Patient Access Manager.\n\n\n\nQualifications and Experience (Required)\n* High school diploma or equivalent experience \n* Strong phone and verbal communication skills along with active listening \n* Customer focus and adaptability to different personality types \n* Ability to multi-task, set priorities, and manage time effectively \n* Ability to work a flexible work schedule \n* English language proficiency \n* Demonstrated dedication to Planned Parenthood’s mission, vision, and values\n\n\n\nQualifications and Experience (Preferred)\n* Bilingual (English/ Spanish)\n* One year of experience in contact centers, pre-access, patient access, admissions or hospital business office, or physician practice office or equivalent customer service experience\n* Familiarity with call center systems and practices \n* Associate degree, or equivalent experience \n* Secondary language proficiency\n\n\n\nWork Location, Hours and Equipment\n* 100% fully remote in the U.S.\n* Available to work full-time (37.5 hours/ week) Monday - Saturday between the hours of 8 AM - 6 PM Eastern Time; additional hours as needed\n* Must have a dedicated workspace conducive to maintaining HIPAA compliance, confidentiality, and providing exceptional customer service\n* Company provided laptop, monitor, and headset\n\n\n\nEssential Functions\n* Demonstrate proficiency navigating systems, working with complex workflows, managing telephone calls, online requests, and/or faxes and other contact channels \n* Answer incoming calls professionally and seek to assist the patient however possible \n* Maintain a positive, welcoming attitude in all patient interactions \n* Offer prompt assistance to patients for a variety of services, including: \n* Registering new patients into the EHR system \n* Booking, canceling, and rescheduling appointments for reproductive healthcare, including abortion services \n* Inputting and updating insurance information \n* Relaying patient communications to provider \n* Providing patients with pre-visit instructions as needed \n* Transferring calls to appropriate nurse advice staff when necessary \n* Assist patients with identifying a provider and appointment that is appropriate for their care \n* Use EHR systems effectively to guide the patient’s care \n* Screen patient for financial support using real-time eligibility (RTE), while escalating more complex questions \n* Contact patients to notify when visits are canceled or rescheduled \n* Place the patient first in all interactions, including adhering to all HIPAA guidelines and regulations \n* Provide training, support, and mentoring to colleagues \n* Work with supervisors to achieve the established performance metric standards \n* Use the phone system to track activities \n* Participate in ongoing training and quality assurance exercises \n* Adhere to all established workflows, scripting, and department greetings \n* Meet performance goals for patient experience, quality, productivity, and all performance metrics \n* Participate in special projects and performs other duties as assigned \n* Demonstrate a commitment to CHN and Planned Parenthood’s mission related to health equity, especially centering racial equity, and deep sense of accountability to community \n* Demonstrate a commitment to learning about and enhancing practices related to racial equity and the impact of structural racism on healthcare systems \n* Work and build trust across cultural differences \n\n\nThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at any time.\n\nKey Requirements\n* Commitment to advancing race (+) equity in one’s work: interested in expanding knowledge about the role that racial inequity plays in our society \n* Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions \n* Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn \n* Strong sense of accountability to equitable practices \n* Understanding of the impact of identity dynamics on organizational culture \n* Commitment to CHN and Planned Parenthood’s In This Together service ethos, workplace values, and service standards\n\n\n\n\n\n$16.63 - $24.94 an hourCHN believes in fair and equitable pay. Above is the pay range for this role. Please note that actual salaries may vary within the range, based on factors including, but not limited to, education, training, experience, professional achievement, and business need.\nCHN provides employees with a competitive benefits package; some highlights include the following.- Health Care Coverage (Medical, Dental, & Vision); eligibility for full-time, regular employees on date of hire - Flexible Spending Accounts and Health Savings Account - Short-Term Disability and Basic Life & AD&D Insurance provided by CHN - Voluntary elections for Long Term Disability and Additional Life & AD&D Insurance available at cost - Employee Assistance Program - Retirement Plan, 3% employer match after one year of service - Paid Time Off Program includes accrual-based PTO, Health Time Off (HTO), and nine (9) paid Holidays \n\nClinical Health Network for Transformation (CHN) is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including people of color and members of the LGBTQIA+ community.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Equip \nEquip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health\n\n\nFounded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.\n\n\nAbout the role: \n\n\nThe Patient Services Representative I is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The PSR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the PSR I will document calls in a CRM. The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped. \n \n\n\n\nResponsibilities:\n* Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents. \n* Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments. \n* Collect patient information and input data points into various platforms and systems. \n* Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact. \n* Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion.\n* Encourage interested families/patients to move forward with the admissions process.\n* Perform other duties as assigned.\n\n\n\nRequirements: \n* 2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling. \n* Experience with fast-paced, high volume inbound call management. \n* Strong skills in communication and collaboration with diverse teams.\n* Organized and results-driven.\n* Comfortable in a fast-paced environment, subject to rapid change and innovation.\n\n\n* Hours are 8:00am - 5:00pm MST or CST. \n\n\n\n\nBonus if you have the following\n* Experience in healthcare and/or front desk management or health unit coordination \n* Experience working in a remote environment\n* Previous experience working in a health-tech startup\n* Passion for mental health and eating disorder treatment and expanding access to treatment\n\n\n\n\n\n$21 - $24 a yearThe pay range for this position in the US is $21 - $24/hr. In addition, this position is eligible for a quarterly target performance bonus.\n\n\n\nPhysical Demands: \n\n\nWork is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. \n\n\nAt Equip, diversity, equity, inclusion and belonging are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. \n\n\nAs an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$40,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.\n\n\nThe AI Team\n\n\nSword’s AI team sits at the intersection of productized Machine Learning (ML) and software development, working across the Sword platform to enable its ultimate vision of AI Care: unprecedented levels of care, both in scale and quality, through AI-powered clinician and member experiences that "🔊 amplify the human touch".\n - e.g., a decision support system for clinical prescription management, a ranking system to direct attention to members requiring assistance, and an engagement system surfacing the most relevant data points for any given communication.\n\n\nExamples of this are projects like “Phoenix” and all the decision support systems that empower our Physical Therapists to provide world-class care to our members\n\n\nIn this role, you’ll work under the VP of Product Innovation in a team of AI Product Managers dedicated to crafting and executing these experiences.\n\n\n\nWhat you’ll be doing: \n* Influencing the team’s roadmap by proactively identifying opportunities across Sword for high-impact ML initiatives;\n* Partnering with technical and non-technical stakeholders to properly scope those initiatives, by deep-diving into the underlying pain points, assessing the adequacy of ML solutions, defining requirements, and laying out high-level approaches;\n* Support execution & iteration by working with other teams (Engineering, Product, Clinical, Operations) in tight feedback loops to make sure requirements are met, scope is adjusted as new information comes in, and development does not drift away from high-value product experiences;\n* Being the face of ML solutions at Sword: preparing releases, communicating changes, collecting feedback from end users; and acting as the first layer of troubleshooting;\n* Deep-diving into specific topics across Sword both to guarantee AI compatibility and to bring relevant business/technical context to the team;\n* Acting as an enabler: preemptively identify and address risks, ambiguities, future needs, and blindspots; find balanced solutions for unexpected blockers.\n\n\n\nWhat you need to have:\n* 5+ years of experience as a Product Manager of a highly technical AI-powered product;\n* Solid experience in production-grade MLE/DS projects from ideation to maintenance (proof-of-concept, iteration, release and monitoring);\n* Ability to exercise sound judgment over ML/DS topics and understand the nuanced implications in the downstream product experience;\n* A good zoom dial: move between the problem and solution spaces as needed, interfacing with both non-technical (physical therapists, business decision-makers) and technical (MLE/DS, tech leads) stakeholders through adequate, timely communication;\n* Impeccable oral and written communication skills, wielded often as tools for alignment-seeking and problem distillation;\n* Strong critical thinking: strategically disagree upwards or with peers as necessary;\n* Autonomy & self-direction: aware of the team’s direction, prioritize accordingly with limited supervision even when faced with ambiguity;\n* A natural curiosity and intuition over both old and new AI techniques and the product/business problems they can address.\n\n\n\nWhat we would love to see:\n* Have experience working in a fast-paced environment wearing different hats, acting scrappy when the situation calls for it;\n* Have experience with BigQuery and Looker for business and product analytics;\n* Have experience with the Python data stack;\n* Get itchy with suboptimal processes and can’t help but propose improved versions.\n\n\n\nTo ensure you feel good solving a big Human problem, we offer:\n* A stimulating, fast-paced environment with lots of room for creativity;\n* A bright future at a promising high-tech startup company;\n* Career development and growth, with a competitive salary;\n* The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;\n* A flexible environment where you can control your hours (remotely) with unlimited vacation;\n* Access to our health and well-being program (digital therapist sessions);\n* Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.\n\n\n\n\n\n\nPortugal - Sword Benefits & Perks:\n\n\n• Health, dental and vision insurance\n• Meal allowance\n• Equity shares\n• Remote work allowance\n• Flexible working hours\n• Work from home\n• Unlimited vacation\n• Snacks and beverages\n• English class\n• Unlimited access to our Learning Platform\n\n\n\n\nNote: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.\n\n\n\n\nSword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPorto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.\n\n\nThe AI Team\n\n\nThe main goal of the AI Team is to leverage AI and ML to provide high-quality clinical care at unprecedented levels of personalization and scale. In this regard, in close collaboration with the clinical team, we develop ML-powered features that identify the best course of action for each patient at any given moment or circumstance whilst employing a holistic perspective but also contemplating any relevant nuance. We also work on ensuring the overall experience is as close as possible to a 1:1 session with a Physical Therapist and thus play a crucial role in enabling the AI Care provided by Sword.\n\n\nThis particular position regards a new AI unit that is fully focused on a new solution within Sword's portfolio (yet to be announced). Apply to learn more. It regards a leader of a multidisciplinary and self-sufficient team focusing in delivering AI solutions end-to-end.\n\n\n\nWhat you'll be doing\n* Architecting and leading the development of scalable, production-grade AI-powered solutions that power multiple healthcare providers (with special emphasis in GenAI) \n* Driving technical strategy for our enterprise ML platform, from model deployment to monitoring and optimization\n* Leading a team of ML Engineers, Backends and Frontends in building robust, configurable AI systems that adapt to different healthcare contexts\n* Working closely with our core AI team to translate cutting-edge solutions into enterprise-ready implementations\n* Ensuring technical excellence across all AI deployments while maintaining healthcare compliance and safety standards\n* Acting as a hands-on technical leader: making key architectural decisions, conducting code reviews, and maintaining high engineering standards\n\n\n\n\nWhat you need to have\n* 5+ years of experience building and deploying production ML systems at scale\n* Strong track record leading teams on delivering AI-powered products\n* Remarkable judgment and ability to deliver at a high pace\n* Good understanding of modern Tech/AI stack\n* Extensive experience with MLOps practices, ML system architecture and full\n* Strong software engineering background with emphasis on building scalable, maintainable systems\n* Strong product sense and ability to influence technical product decisions\n\n\n\nWhat we would love to see\n* Track record of successful large-scale AI deployments in healthcare\n* Familiarity with healthcare data systems and compliance requirements\n* Experience with conversational AI or similar interactive ML systems\n\n\n\n\n\n\n*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.\n\n\n\n\nUS - Sword Benefits & Perks: \n\n\n• Comprehensive health, dental and vision insurance*\n• Equity shares*\n• Discretionary PTO plan*\n• Parental leave*\n• 401(k)\n• Flexible working hours\n• Remote-first company\n• Paid company holidays\n• Free digital therapist for you and your family\n*Eligibility: Full-time employees regularly working 25+ hours per week\n\n\n*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.\n\n\n\n\nSWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPorto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWorking for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! \n \nSmile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.\n \nAt its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! \n\n\nApply today and find plenty of reasons to SMILE!\n\n\nThis position works closely with all areas of the business to gather product requirements and design, implement and test components of the system. This role will guide and mentor associate level Software Developers.\n\n\n\nResponsibilities\n* Design and implement applications using web technologies mostly independently.\n* Create and maintain product and support documentation.\n* Analyze and evaluate requirements and propose high level design and technical solutions at all stages of development.\n* Analyze solutions to ensure that they are interoperable, performant and maintainable.\n* Adhere to team/department coding standards.\n* Participate in and provide final approval for code reviews.\n* Research technologies that will be used in new and existing modules of the solution (e.g., Machine Learning frameworks, data storage and capture frameworks etc.).\n* Advise and provide input into good technical design and industry trends.\n* Break down work for other team members and be the go to person for project issues/status.\n* Lead by example when it comes to department/team best practices.\n* Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized. \n* Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability. \n* Comply with the privacy, security and confidentiality policies. \n\n\n\n\nRequirements\n* 8+ years of Software development experience is required.\n* Experience with Java, Spring, Rest API, SQL and Git.\n* Develop middleware products, unit test practices, transaction processing\n* Creating and maintaining clear documentation.\n* Ability to maintain repositories with a focus on code health and quality.\n* Experience in end-to-end feature development.\n* Knowledge or experience in healthcare, HL7/ FHIR is an asset.\n\n\n\n\n\n\n$90,000 - $135,000 a year\n\nSome of the benefits we offer:\n* Remote Work Environment\n* Flexible Time Away From Work Policy including PTO, Personal and Sick Days\n* Competitive Salary and Health/Medical Benefits\n* RRSP/TFSA/401K Employee Contribution\n* Life and Disability\n* Employee Assistance Program\n* FHIR Study Program and Skillsoft Learning\n* Super HAPI Fun Club\n\n\nSmile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.\n \nWe welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCurrently, we are looking for a Transitional Care Advocate to join our family!\n\n\nAs our newest Transitional Care Advocate, you will be responsible for identifying and monitoring critically ill patients on Home Health and guiding the clinical team on educating the patient and family about future care options that may be available to the patient. \n\n\nAdditionally, you will be responsible for tracking patients, updating teams, and providing education on eligibility as well as on ensuring communication between the two service lines of Home Health and Hospice.\n\n\n\nResponsibilities\n* Educate the Home Health team on the Hospice benefit and how it differs from Home Health.\n* Gather information from the Home Health team on individual patients to help determine eligibility for Hospice care. \n* Assist the clinical team in understanding significant social and emotional factors related to significant health problems including the effects on the family and caregivers. \n\n\n\nRequirements\n* Minimum of 2 years experience in health care or hospice care required; \n* High school graduate; bachelor’s degree in health related field or certified/licensed clinician preferred. \n* Strong communication skills, particularly in the ability to communicate with clinicians and patients.\n* Proficient with computers and data entry\n\n\n\n\n\n$78,000 - $80,000 a year\n\nAt Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.\n\n\nEqual Opportunity:\nWe are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.\n\n\nAccessibility Commitment:\nWe strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.\n\n\nInclusion Efforts:\nWe continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.\n\n\nYour Voice Matters:\nMission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:\n\n
$35,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Associate Medical Director Utilization Management
\nCompany Overview:\n\nCohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using cutting-edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health plans covering over 15 million lives, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work; Top 5 LinkedIn™ Startup; TripleTree iAward; multiple KLAS Research Points of Light awards, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.\n\nOpportunity Overview:\n\nWe are looking for physicians who have expertise in Internal Medicine including medical and surgical clinical areas to deliver on Cohere’s program by determining the medical appropriateness of services by reviewing clinical information and applying evidence-based guidelines. \n\nReporting to the Medical Director for Cohere Health, this is a critical role in a company that is rapidly scaling to impact millions of patients. This is a fast-paced environment that favors people who are able to learn quickly, be hands-on, handle ambiguity, and communicate effectively with people of different backgrounds and perspectives.\n\nLast but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.\n\nWhat you will do:\n\n\n* Support the clinical content team in reviewing the company’s clinical decision guidelines and evidence based literature \n\n* Provide expert input on content for influencing physicians in medical care to improve the quality of patient outcomes\n\n* Provide timely medical reviews that meet Cohere’s stringent quality and timeliness parameters\n\n* Provide clinical determinations based on evidence-based criteria while utilizing clinical acumen and knowledge of evidence based literature and medical society guidelines\n\n* Clearly and accurately document all communication and decision-making in Cohere workflow tools, ensuring a member and provider can easily reference and understand your decision\n\n* Use correct templates for documenting medical necessity decisions during case review\n\n* Conduct timely peer-to-peer discussions with treating providers to clarify clinical information and to explain review outcome decisions, including feedback on alternate treatment based on medical necessity criteria and evidence-based research\n\n* Demonstrate the highest level of professionalism, accountability, and service in your interactions with Cohere teammates and providers\n\n* Support projects specific to building the team's clinical expertise and efficiency, as delegated\n\n* Support the team on operational improvements and member/provider experience involving clinical review tasks, as delegated\n\n\n\n\nYour background & requirements:\n\nRequired:\n\n\n* Completed US-based residency program and fellowship in Internal Medicine\n\n* Board certification as an MD or DO with a current unrestricted state license to practice medicine - reviewers must maintain necessary credentials to retain the position\n\n* 5+ years of clinical practice beyond residency/fellowship in Internal Medicine\n\n* Excels in a matrix organization\n\n* Comfortable with technology - willing and able to learn new software tools\n\n* Understanding of managed care regulatory structure and processes\n\n* Consultant agrees to cooperate fully with Cohere by obtaining state licenses or registrations when requested by Cohere\n\n\n\n\nPreferred:\n\n\n* 2+ years of managed care utilization review experience desirable\n\n* Membership in national and/or regional specialty societies\n\n\n\n\n \n\nWe can’t wait to learn more about you and meet you at Cohere Health!\n\nEqual Opportunity Statement: \n\nCohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.\n\nThe salary range for this position is $200,000 to $270,000 annually, based on years of utilization management experience; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.\n\n#LI-Remote\n\n#BI-Remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSenior Analyst I's are responsible for quantifying and communicating Included Health's value to our clients. This position plays a crucial role within our Financial Impact team, which reports up through our broader Insights for Business Excellence (IBEX) organization. \n\n\nThe IBEX team's mission is to translate data and business context into insights that drive the best decisions and actions for our clients and our business. We partner closely with our Data, Product, and Go to to Market organizations, among others, to assess the impact that Included Health has on the cost of healthcare for our clients and quantify that both in terms of clinical outcomes as well as financial savings. This supports both growth and retention of current and prospective clients, and helps to optimize our broader business strategy.\n\n\nSome examples of things you might work on:\nCreate or refresh the savings methodology for a given IH product.\nCalculating trend and/or total cost of care impact from IH products and services.\nResearch and understand the drivers of increased or decreased savings for a particular client or product and develop strategies based on findings\nScaling insight generation and enabling other teams to self-serve key data through report automation and dashboarding projects\nScaling insightful analyses to deliver to the market (e.g., to prospective clients, to consultants/brokers, etc.), supporting our growth\nServe as the expert on financial impact and reporting as part of a cross-functional team designing new product features\n\n\nWe predominantly use SQL, Python, Looker, and Google Workspace tools to complete and share our work. We primarily use Jira, Confluence, Github, and Slack for communicating, collaborating, and managing our work and documentation.\n\n\n\nResponsibilities\n* Conduct actuarial analyses on the cost of healthcare, such as forecasting of industry trends\n* Serve as a subject matter expert on healthcare claims and drivers of cost\n* Own savings and ROI methodologies for one or more of Included Health's products (e.g., assessing need for methodology updates, creating parameter estimates for change, optimizing methodologies)\n* Contribute to the development, design, and implementation of IH products as an active member of a cross-disciplinary team and serve as the expert on how products can impact financial performance\n* Clearly and succinctly document and maintain said documentation of savings and ROI methodologies for the purpose of client communication, peer knowledge sharing, and future reference\n* Support organizational alignment on best methodologic approach to measuring savings and value delivered from IH Products and Services\n* Conduct complex analyses and translate the results of these analyses into actionable recommendations for clients\n* Occasional travel to client sites for business review meetings and company offices for strategy and team building meetings\n* \n\n\n\n\nRequired Qualifications:\n* A minimum of 5 years of related experience with a bachelor's degree in Actuarial Science, Mathematics, Statistics or Economics. Other Bachelor (or higher) degrees may be considered\n* Completion of at least 1 actuarial exam in pursuit of the ASA or other equivalent designation\n* Expert proficiency in SQL and Excel/Google Sheets, and familiarity with BI tools such as Looker or Tableau\n* Knowledge of the employer-sponsored health space, population health/health economics experience, and/or experience working with health plans serving commercial populations\n* Experience working with various types of raw data including (but not limited to) medical/Rx claims data, eligibility data, product data, and survey data\n* Experience creating thoughtful healthcare economics/actuarial analyses leveraging complex data and presenting the results to clients and other key stakeholders\n* Understanding of the drivers and nuances of healthcare costs\n* Demonstrated ability to contribute to cross-functional projects\n* Strong attention to detail and eagerness to learn new analytical approaches\n* Excellent written and verbal skills to communicate to and build trust with peers, clients, and other key internal and external stakeholders\n* Comfort with ambiguity and defining an approach to a given question or problem\n* \n\n\n\n\nPreferred Qualifications:\n* You write clean and efficient code\n* You review team member's code with high attention to detail and a critical eye\n* Proficiency with Python for data analysis, automation, and API interaction\n* Experience with Google Workspace tools, Salesforce.com platforms and data, Slack, Jira, Confluence, Github, and Jupyter notebooks is a plus\n* \n\n\n\n\n\n\n\nThe United States new hire base salary target ranges for this full-time position are:\n\n\nZone A: $93,850 -$110,910 + equity + benefits\nZone B: $107,928- $127,547 + equity + benefits\nZone C: $117,313 - $138,638 + equity + benefits\nZone D: $122,005- $$144,183 + equity+ benefits\n\n\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n\n\nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.\n\n\n\n\n\n\nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:\n\n\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents\nGenerous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")\n12 weeks of 100% Paid Parental leave\nFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)\n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work\n24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations\nPhysical Requirements:\nAbility to effectively communicate and engage with others, with accommodations available for visual or auditory impairments\nAbility to respond effectively to changing situations, with accommodations available for varying response times.\n\n\nCognitive Requirements:\nAbility to form a plan for execution of a particular analysis or deliverable\nFacilitate communication and collaboration with clients and stakeholders.\nAttention to detail as applied to analytics requests and review prior to delivery of results\nCritical thinking skills\nCuriosity\nStrong verbal and written communication skills\nAdaptability to changing priorities\nAbility to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.\nPrompt and regular attendance at assigned work location.\nAbility to remain seated in a stationary position for prolonged periods.\nRequires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.\nNo heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.\nAbility to interact with leadership, employees, and members in an appropriate manner.\n\n\nThe duties and responsibilities in this job description are neither exclusive nor exhaustive and will be updated on a regular basis and may be amended in the light of changing circumstances or business needs. While this job description is intended to be an accurate reflection of the current job, Included Health reserves the right to add, modify, or exclude any duty or requirement at any time or without any notice. Finally, this job description is not intended in any way to create a contract of employment. Unless you have a written employment agreement signed by an authorized Included Health or Doctor On Demand representative, you are employed at-will.\n\n\n#LI-JH1\n#LI-Remote\n\n\nAbout Included Health\n\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python, Travel, API and Senior jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Equip \nEquip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.\n\n\nFounded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.\n\n\nAbout the role: \n\n\nThe Insurance Specialist will be responsible for acting as a liaison between insurance companies, the patients/families, and the Clinical team at Equip in order to manage patient insurance verification and pre-authorizations, cost of care estimates, and maintain the RCM (revenue cycle management) database. The Insurance Specialist will manage both initial and ongoing insurance authorizations and operations in collaboration with Admissions and Finance, ensuring accurate treatment information is communicated to both payors, patients, and internal stakeholders.\n\n\nThe Insurance Specialist will possess strong verbal and written communication skills. The Insurance Specialist will be process driven with a strong attention to detail. The Insurance Specialist is comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as systems and processes are still being shaped.\n\n\n\nResponsibilities\n* Develop collaborative relationships with insurance companies/payors to verify benefits, and submit and track authorizations.\n* Update/enter patient demographics, guarantor, and insurance information in company systems\n* Respond to inquiries from insurance companies, patients/families, and internal team members in a timely manner.\n* Work collaboratively with the RCM, Finance, and Accounting departments.\n* Manage timely responses with quality deliverables and documentation.\n* Maintain confidentiality of patient care and business.\n* Perform other duties as assigned. \n\n\n\nRequirements\n* 3+ years of healthcare experience with billing or insurance verification\n* Knowledge and experience with EMR and billing software programs.\n* Strong, professional communication and interpersonal skills with proven experience effectively communicating with patients, clients, insurance companies, and internal team members.\n* Familiarity with HIPAA privacy requirements for patient information. \n* Ability to maintain and protect confidential information.\n* Excellent organizational awareness, adaptability, and conflict management skills.\n* A passion for living Equip’s mission and values.\n* Hours: Monday - Friday; 8am - 5pm. Prefer Central or East Coast Hours\n\n\n\n\n\n$55,000 - $65,000 a yearBase Pay Range: $55,000 to $65,000 annual pay Time Off: Flex PTO policy (3-5 weeks) + 11 paid company holidays.Medical Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance, in addition to Maven, a company paid reproductive and family care benefit for all employees, and an Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more.\n\nPhysical Demands\nWork is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. \n\n\nDiversity, Equity, Inclusion, Belonging\nAt Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. \n\n\nAs an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nKoala Health is growing and looking for some new team members! Koala is a veterinary pharmacy on a mission to delight pet owners by making healthcare simple. We make it easy to shop for your pet’s medications and health related products by dispensing and shipping those products in our custom pouch packaging. It is our mission to create a delightful experience for both pets and their owners.\nIn this role you will manage customer queries and interactions. You will also be asked to process and modify orders and escalate customer feedback across a number of communication channels. To do well in this role you need the ability to create a delightful experience for customers and remain cordial when customers are frustrated. Your expertise and experience will assist in shaping the best practices that drive world class customer experience.\n\n\n\nCORE RESPONSIBILITIES:\n* Assist customers over the phone, email, and chat with product and service questions.\n* Manage both inbound and outbound calls\n* Proactively identify solutions to questions you anticipate our pet owners have in each interaction\n* Take a hands-on approach to resolving every issue, owning it from start to finish\n* Provide a best-in-class service experience for our customers while working in a fast-paced environment\n* Provide our customers with technical support when navigating our website\n* Understand that each interaction is about more than solving a single problem, but an opportunity to create a delightful experience\n\n\n\nBASIC QUALIFICATIONS:\n* High school diploma or equivalent\n* 6+ months of professional experience working with computer and web based tools\n* 1+ years of customer service experience or Veterinary care experience\n* Ability to work 7am - 3pm MT, Monday - Friday\n* Comfortable with virtual environments, including phone contact with customers for the duration of your shift\n* Excellent communication skills (spoken and written)\n\n\n\n\nVIRTUAL REQUIREMENTS:\n* Broadband internet connection either through DSL, cable or fiber to home (FiOS or FiberOptic) with minimum internet speed of 10 mbps download and 5 mbps upload contracted speed\n* Ability to work in a home environment that is private and free of distractions and to be able to devote full attention to the customer during work hours\n\n\n\nPREFERRED QUALIFICATIONS\n* 2+ year of relevant phone or email customer service experience\n* Experience working virtually\n* Experience working in Veterinary/Pet care\n* Demonstrated ability to work as a team member\n* Animal lover - Not required, but definitely a plus\n\n\n\n\n\n$18 - $18 an hourCompetitive hourly starting at $18/hour\n\nKoala Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\n\nWhat you'll be doing:\n* Design, build and maintain ETL/ELT data pipeline that ingests data from multiple sources with different technologies (MySQL, BigQuery, Cloud Storage, CSV, FHIR, JSON, etc.);\n* Architect and maintain Sword’s (complex) data warehouse; We own lots of different types of data;\n* Work with complex data architectures, like Kappa and lambda architectures. You’ll have the opportunity to work with batch and/or streaming processes;\n* Have the opportunity to work with some of the most exciting and newest technologies in the data field;\n* Work closely with our Algorithms and AI teams, supporting their needs for data and pipelines.\n\n\n\nWhat you need to have:\n* Strong experience with Python programming language;\n* Previous experience in Software Engineering is considered;\n* Very high level of SQL and data modelling expertise;\n* Knowledge about other database types, like NoSQL databases is considered;\n* Experience in cloud-based architectures, such as GCP and AWS;\n* Experience with orchestration frameworks like Apache Airflow;\n* Proactivity and capability of proposing improvements to the team, being technical improvements or processual improvements.\n\n\n\nWhat we would love to see:\n* Knowledge of Data Governance;\n* Experience with Modern Data Stack such as DBT, Bigquery;\n* Experience with Kafka Ecosystem. E.g. Kafka, Kafka Connect, Schema Registry and others;\n* Experience with IaC (Terraform), Containerization (Docker, Kubernetes) and CI/CD;\n* Capable of Zooming out and being able to propose changes to data architecture.\n\n\n\nTo ensure you feel good solving a big Human problem, we offer:\n* A stimulating, fast-paced environment with lots of room for creativity;\n* A bright future at a promising high-tech startup company;\n* Career development and growth, with a competitive salary;\n* The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;\n* A flexible environment where you can control your hours (remotely) with unlimited vacation; \n* Access to our health and well-being program (digital therapist sessions);\n* Remote or Hybrid work policy (Portugal only);\n* To get to know more about our Tech Stack, check here.\n\n\n\n\n\n\n* Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python, Cloud, Senior and Engineer jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPorto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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