Spring Health is hiring a Remote Strategic Account Manager
\nWe are looking for a Strategic Account Manager to join our team. You will be focused on supporting the daily relationships with our existing partners. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, Work-Bench, RRE, and General Catalyst. \n\nPOSITION LOCATION: Remote \n\nWhat youโll be doing: \n\n\n* Serve as the product expert and mental health advocate for a book of business made up of Spring Healthโs largest and most strategic customers \n\n* Develop and maintain positive working relationships with multiple customers and consultants \n\n* Consistently demonstrate Spring Healthโs value proposition and link to customerโs defined success metrics. \n\n* Own the customer lifecycle from implementations to engagement strategies to contract renewals. This will include\n\n\n* Timely action plans\n\n* Census file management\n\n* Engagement communication ideation, strategy & execution\n\n* Business review creation and presentation to senior HR executives and business leaders\n\n* Insightful, data-based recommendations \n\n\n\n\n\n\n\n\n\n* Work cross-functionally to provide key customer feedback and process improvements \n\n* Provide sales support as needed \n\n* Drive variable revenue through targeted member engagement strategies โ This position reports to the Senior Director, Strategic Account Management \n\n\n\n\nWhat we expect from you: \n\n\n* Bachelorโs degree or higher preferred \n\n* A deep passion to transform the U.S. healthcare system, especially mental health\n\n* Previous experience in the B2B2C vendor space\n\n* 10+ years of experience in account management/customer success/implementation specialist/healthcare management at an early stage company \n\n* Outstanding communication skills with a thoughtful and collaborative approach to relationships \n\n* High integrity organizational skills and attention to detail \n\n* Ability to thrive in a fast-paced and high-pressure environment \n\n* Humility, resourcefulness, directness, ambition, professionalism \n\n* Desire to question, probe, and/or challenge partners in order to ensure their ultimate needs are met \n\n* Experience in upselling and retaining customers to drive additional revenue (recurring and variable) \n\n* Creative use of problem-solving skills to ensure our partners are completely satisfied\n\n* Ability to reconcile data from multiple sources to continually drive value\n\n* Willing and able to travel as necessary (approx. 15%) \n\n\n\nThe target salary range for this position is $135,000 - $162,000, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDonโt meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if youโre excited about this role but your past experience doesnโt align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAndโฆ\n\n\n* You get to be surrounded by some of the brightest minds in the field \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, & humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives โ and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When youโre a Team Member at Spring Health and hit your four-year Springaversary, youโll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizonsยฎ child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Sales and Non Tech jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThis is a temporary assignment. \n\nAbout the Role:\n\n\n* Serve as a point of contact to team members, answer HR-related questions, and direct traffic. Work with Strategic Business Partners (SBP) to support organizations across Cityblock.\n\n* Pull reports and work with various team to locate various data sources\n\n* Support HR programs and processes by working with the People Ops team to process employee changes and people-related transactions, such as manager changes, promotions, terminations, leave requests and pay and other data tools.\n\n* Execute and deliver on internal process improvements to drive effectiveness and efficiencies for the SBP team and Experience.\n\n* Draft and maintain process documentation on the People Team intranet \n\n* Lead full-cycle management of unemployment claims, audit preparations, etc.\n\n* Oversee our SBP mailbox which includes monitoring the email, assessing situations as they come in, communicating with the appropriate Strategic Business Partner, providing recommendations to requests, and tracking various excel sheets of information\n\n* Handle any initiatives supporting the overall HR service delivery model at Cityblock\n\n* Event planning and scheduling of various meetings and forums\n\n* All other duties as assigned\n\n\n\n\nRequirements for the Role:\n\n\n* 3+ years Human Resources Generalist or equivalent experience in a complex, highly matrixed organization \n\n* Bachelor's degree or equivalent combination of education and years of experience\n\n\n\n\n \n\nAbout Us:\n\nCityblock Health is the first tech-driven provider for communities with complex needsโbringing better care to where itโs needed most, block by block. Founded in 2017 on the premise that โhealth is localโ and based in Brooklyn, we are backed by Alphabetโs Sidewalk Labs along with some of the top healthcare investors in the country.\n\nOur mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.\n\nIn close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.\n\nOver the next year, weโll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. \n\nOur work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.\n\nOur Values:\n\n\nAim for Understanding\n\nBe All In\n\nBring Your Whole Self\n\nLean Into Discomfort\n\nPut Members First\n\n\n\n\nCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.\n\n-\n\nWe do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.\n\nWe take into account an individualโs qualifications, skillset, and experience in determining final salary. This role is eligible for sick leave. The expected salary range for this position is $31.74 - $38.94 per hour. The actual offer will be at the companyโs sole discretion and determined by relevant business considerations, including the final candidateโs qualifications, years of experience, skillset, and geographic location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Excel jobs that are similar:\n\n
$42,500 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cityblock Health is hiring a Remote Senior Manager HRIS
\nAbout Us:\n\nCityblock Health is the first tech-driven provider for communities with complex needsโbringing better care to where itโs needed most, block by block. Founded in 2017 on the premise that โhealth is localโ and based in Brooklyn, we are backed by Alphabetโs Sidewalk Labs along with some of the top healthcare investors in the country.\n\nOur mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.\n\nIn close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.\n\nOver the next year, weโll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. \n\nOur work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.\n\nOur Values:\n\n\nAim for Understanding\n\nBe All In\n\nBring Your Whole Self\n\nLean Into Discomfort\n\nPut Members First\n\n\n\n\nAbout the Role:\n\nThe Senior Manager, HRIS oversees and manages Cityblockโs HRIS Analyst and core HR systems by developing strategy, initiating, and leading the development, implementation, maintenance, process improvement, and administration associated with HR technology. \n\n\n* Subject Matter Expert on Workday Core HCM, security administration, business process design, experience, reporting, and analytics\n\n* Excellent change management skills to implement business processes, systems and technology to improve service delivery and streamline processes\n\n* Track implementation progress and reporting back to management\n\n* Lead change management work streams related to HRIS initiatives with a structured methodology and process\n\n* Consult with members of the People Team and the business in identifying and managing potential risks for new initiatives\n\n* Ensure the integrity, accuracy, and proper use of information in the system\n\n* Responsible for system integration, security administration, and business process design\n\n* Liaison with the HR, Payroll, and IT teams to provide support for technology and reporting\n\n\n\n\nRequirements for the Role:\n\n\n* Bachelors degree\n\n* 7+ year of HR/HR tech, 3+ years of people leadership\n\n* Experience owning the maintenance and enhancement of enterprise cloud based HR systems (Workday Experience preferred)\n\n* Experience in a regulated HR area\n\n* Experience implementing new technology from RFP to post go-live support\n\n\n\n\nWhat Weโd Like From You:\n\n\nA resume and/or LinkedIn profile \n\nA short cover letter, please!\n\n\n\n\n \n\nCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.\n\n-\n\nWe do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.\n\nWe take into account an individualโs qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the companyโs equity program, paid time off, including vacation and sick leave, and any other tax-reportable benefits.The expected salary range for this position is $83,600 to $117,000. The actual offer will be at the companyโs sole discretion and determined by relevant business considerations, including the final candidateโs qualifications, years of experience, skillset, and geographic location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud and Senior jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.