Vida Health is hiring a Remote Customer Support Agent
\nABOUT US\n\n\nAt Vida, we help people get better — and we’re helping the healthcare system get better, too.\n\n\nVida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress. \n\n\nBy combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.\n\n\n**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.\n\n\nAs Vida’s Customer Support Agent, you will play a critical role in shaping the Vida support experience for our customers. You will be responsible for assisting customers with technical issues or questions related to our app and services. If you thrive in a fast-paced startup environment, enjoy working with both internal and external partners and customers and want to be involved in the cutting edge of healthcare, this role may be for you.\n\n\n\nResponsibilities:\n* Respond to support inquiries and issues reported by customers (via phone or email) with requisite consideration, empathy and thoughtfulness.\n* Ensure timely resolution of support tickets in accordance with established service level agreements (SLAs).\n* Efficiently diagnose and troubleshoot technical issues to determine the next support steps- provide solutions or escalate to the appropriate level.\n* Become an expert on Vida’s programs, client-specific offerings and features- helping our customers understand all of the benefits pertaining to their specific health needs.\n* Clearly track and communicate bugs or trending issues to management when they arise.\n* Report regularly on customer feedback to help drive product and process improvements.\n* Assist Tier 2 Support and management with special projects as needed.\n\n\n\nRequirements: \n* 1-2 years of customer support experience in a growing and fast-paced technology company.\n* Open availability to work on weekends and some holidays.\n* Comfortable handling technical and non-technical cases.\n* Positive and optimistic personality- no problem is too big.\n* Excellent listening and problem-solving skills with a passion for helping people.\n* Outstanding written and oral communication skills and the ability to explain technical problems or solutions to a non-technical audience.\n* Strong time management, task management, organization and prioritization skills.\n* Empathy and the desire to learn and grow.\n\n\n\n\n\n$40,000 - $40,000 a year\n\nVida is proud to be an Equal Employment Opportunity and Affirmative Action employer.\n\n\nDiversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n\n\nWe seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.\n\n\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.\n\n\n#LI-remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Sword Health is hiring a Remote Senior AI Product Manager
\nSword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.\n\n\nThe AI Team\n\n\nSword’s AI team sits at the intersection of productized Machine Learning (ML) and software development, working across the Sword platform to enable its ultimate vision of AI Care: unprecedented levels of care, both in scale and quality, through AI-powered clinician and member experiences that "🔊 amplify the human touch".\n - e.g., a decision support system for clinical prescription management, a ranking system to direct attention to members requiring assistance, and an engagement system surfacing the most relevant data points for any given communication.\n\n\nExamples of this are projects like “Phoenix” and all the decision support systems that empower our Physical Therapists to provide world-class care to our members\n\n\nIn this role, you’ll work under the VP of Product Innovation in a team of AI Product Managers dedicated to crafting and executing these experiences.\n\n\n\nWhat you’ll be doing: \n* Influencing the team’s roadmap by proactively identifying opportunities across Sword for high-impact ML initiatives;\n* Partnering with technical and non-technical stakeholders to properly scope those initiatives, by deep-diving into the underlying pain points, assessing the adequacy of ML solutions, defining requirements, and laying out high-level approaches;\n* Support execution & iteration by working with other teams (Engineering, Product, Clinical, Operations) in tight feedback loops to make sure requirements are met, scope is adjusted as new information comes in, and development does not drift away from high-value product experiences;\n* Being the face of ML solutions at Sword: preparing releases, communicating changes, collecting feedback from end users; and acting as the first layer of troubleshooting;\n* Deep-diving into specific topics across Sword both to guarantee AI compatibility and to bring relevant business/technical context to the team;\n* Acting as an enabler: preemptively identify and address risks, ambiguities, future needs, and blindspots; find balanced solutions for unexpected blockers.\n\n\n\nWhat you need to have:\n* 5+ years of experience as a Product Manager of a highly technical AI-powered product;\n* Solid experience in production-grade MLE/DS projects from ideation to maintenance (proof-of-concept, iteration, release and monitoring);\n* Ability to exercise sound judgment over ML/DS topics and understand the nuanced implications in the downstream product experience;\n* A good zoom dial: move between the problem and solution spaces as needed, interfacing with both non-technical (physical therapists, business decision-makers) and technical (MLE/DS, tech leads) stakeholders through adequate, timely communication;\n* Impeccable oral and written communication skills, wielded often as tools for alignment-seeking and problem distillation;\n* Strong critical thinking: strategically disagree upwards or with peers as necessary;\n* Autonomy & self-direction: aware of the team’s direction, prioritize accordingly with limited supervision even when faced with ambiguity;\n* A natural curiosity and intuition over both old and new AI techniques and the product/business problems they can address.\n\n\n\nWhat we would love to see:\n* Have experience working in a fast-paced environment wearing different hats, acting scrappy when the situation calls for it;\n* Have experience with BigQuery and Looker for business and product analytics;\n* Have experience with the Python data stack;\n* Get itchy with suboptimal processes and can’t help but propose improved versions.\n\n\n\nTo ensure you feel good solving a big Human problem, we offer:\n* A stimulating, fast-paced environment with lots of room for creativity;\n* A bright future at a promising high-tech startup company;\n* Career development and growth, with a competitive salary;\n* The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;\n* A flexible environment where you can control your hours (remotely) with unlimited vacation;\n* Access to our health and well-being program (digital therapist sessions);\n* Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.\n\n\n\n\n\n\nPortugal - Sword Benefits & Perks:\n\n\n• Health, dental and vision insurance\n• Meal allowance\n• Equity shares\n• Remote work allowance\n• Flexible working hours\n• Work from home\n• Unlimited vacation\n• Snacks and beverages\n• English class\n• Unlimited access to our Learning Platform\n\n\n\n\nNote: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.\n\n\n\n\nSword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPorto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Sword Health is hiring a Remote Head of AI New Solution
\nSword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.\n\n\nThe AI Team\n\n\nThe main goal of the AI Team is to leverage AI and ML to provide high-quality clinical care at unprecedented levels of personalization and scale. In this regard, in close collaboration with the clinical team, we develop ML-powered features that identify the best course of action for each patient at any given moment or circumstance whilst employing a holistic perspective but also contemplating any relevant nuance. We also work on ensuring the overall experience is as close as possible to a 1:1 session with a Physical Therapist and thus play a crucial role in enabling the AI Care provided by Sword.\n\n\nThis particular position regards a new AI unit that is fully focused on a new solution within Sword's portfolio (yet to be announced). Apply to learn more. It regards a leader of a multidisciplinary and self-sufficient team focusing in delivering AI solutions end-to-end.\n\n\n\nWhat you'll be doing\n* Architecting and leading the development of scalable, production-grade AI-powered solutions that power multiple healthcare providers (with special emphasis in GenAI) \n* Driving technical strategy for our enterprise ML platform, from model deployment to monitoring and optimization\n* Leading a team of ML Engineers, Backends and Frontends in building robust, configurable AI systems that adapt to different healthcare contexts\n* Working closely with our core AI team to translate cutting-edge solutions into enterprise-ready implementations\n* Ensuring technical excellence across all AI deployments while maintaining healthcare compliance and safety standards\n* Acting as a hands-on technical leader: making key architectural decisions, conducting code reviews, and maintaining high engineering standards\n\n\n\n\nWhat you need to have\n* 5+ years of experience building and deploying production ML systems at scale\n* Strong track record leading teams on delivering AI-powered products\n* Remarkable judgment and ability to deliver at a high pace\n* Good understanding of modern Tech/AI stack\n* Extensive experience with MLOps practices, ML system architecture and full\n* Strong software engineering background with emphasis on building scalable, maintainable systems\n* Strong product sense and ability to influence technical product decisions\n\n\n\nWhat we would love to see\n* Track record of successful large-scale AI deployments in healthcare\n* Familiarity with healthcare data systems and compliance requirements\n* Experience with conversational AI or similar interactive ML systems\n\n\n\n\n\n\n*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.\n\n\n\n\nUS - Sword Benefits & Perks: \n\n\n• Comprehensive health, dental and vision insurance*\n• Equity shares*\n• Discretionary PTO plan*\n• Parental leave*\n• 401(k)\n• Flexible working hours\n• Remote-first company\n• Paid company holidays\n• Free digital therapist for you and your family\n*Eligibility: Full-time employees regularly working 25+ hours per week\n\n\n*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.\n\n\n\n\nSWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPorto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Smile Digital Health is hiring a Remote Senior Software Developer Canada
\nWorking for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! \n \nSmile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.\n \nAt its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! \n\n\nApply today and find plenty of reasons to SMILE!\n\n\nThis position works closely with all areas of the business to gather product requirements and design, implement and test components of the system. This role will guide and mentor associate level Software Developers.\n\n\n\nResponsibilities\n* Design and implement applications using web technologies mostly independently.\n* Create and maintain product and support documentation.\n* Analyze and evaluate requirements and propose high level design and technical solutions at all stages of development.\n* Analyze solutions to ensure that they are interoperable, performant and maintainable.\n* Adhere to team/department coding standards.\n* Participate in and provide final approval for code reviews.\n* Research technologies that will be used in new and existing modules of the solution (e.g., Machine Learning frameworks, data storage and capture frameworks etc.).\n* Advise and provide input into good technical design and industry trends.\n* Break down work for other team members and be the go to person for project issues/status.\n* Lead by example when it comes to department/team best practices.\n* Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized. \n* Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability. \n* Comply with the privacy, security and confidentiality policies. \n\n\n\n\nRequirements\n* 8+ years of Software development experience is required.\n* Experience with Java, Spring, Rest API, SQL and Git.\n* Develop middleware products, unit test practices, transaction processing\n* Creating and maintaining clear documentation.\n* Ability to maintain repositories with a focus on code health and quality.\n* Experience in end-to-end feature development.\n* Knowledge or experience in healthcare, HL7/ FHIR is an asset.\n\n\n\n\n\n\n$90,000 - $135,000 a year\n\nSome of the benefits we offer:\n* Remote Work Environment\n* Flexible Time Away From Work Policy including PTO, Personal and Sick Days\n* Competitive Salary and Health/Medical Benefits\n* RRSP/TFSA/401K Employee Contribution\n* Life and Disability\n* Employee Assistance Program\n* FHIR Study Program and Skillsoft Learning\n* Super HAPI Fun Club\n\n\nSmile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.\n \nWe welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Koala Health is hiring a Remote Customer Service Agent
\nKoala Health is growing and looking for some new team members! Koala is a veterinary pharmacy on a mission to delight pet owners by making healthcare simple. We make it easy to shop for your pet’s medications and health related products by dispensing and shipping those products in our custom pouch packaging. It is our mission to create a delightful experience for both pets and their owners.\nIn this role you will manage customer queries and interactions. You will also be asked to process and modify orders and escalate customer feedback across a number of communication channels. To do well in this role you need the ability to create a delightful experience for customers and remain cordial when customers are frustrated. Your expertise and experience will assist in shaping the best practices that drive world class customer experience.\n\n\n\nCORE RESPONSIBILITIES:\n* Assist customers over the phone, email, and chat with product and service questions.\n* Manage both inbound and outbound calls\n* Proactively identify solutions to questions you anticipate our pet owners have in each interaction\n* Take a hands-on approach to resolving every issue, owning it from start to finish\n* Provide a best-in-class service experience for our customers while working in a fast-paced environment\n* Provide our customers with technical support when navigating our website\n* Understand that each interaction is about more than solving a single problem, but an opportunity to create a delightful experience\n\n\n\nBASIC QUALIFICATIONS:\n* High school diploma or equivalent\n* 6+ months of professional experience working with computer and web based tools\n* 1+ years of customer service experience or Veterinary care experience\n* Ability to work 7am - 3pm MT, Monday - Friday\n* Comfortable with virtual environments, including phone contact with customers for the duration of your shift\n* Excellent communication skills (spoken and written)\n\n\n\n\nVIRTUAL REQUIREMENTS:\n* Broadband internet connection either through DSL, cable or fiber to home (FiOS or FiberOptic) with minimum internet speed of 10 mbps download and 5 mbps upload contracted speed\n* Ability to work in a home environment that is private and free of distractions and to be able to devote full attention to the customer during work hours\n\n\n\nPREFERRED QUALIFICATIONS\n* 2+ year of relevant phone or email customer service experience\n* Experience working virtually\n* Experience working in Veterinary/Pet care\n* Demonstrated ability to work as a team member\n* Animal lover - Not required, but definitely a plus\n\n\n\n\n\n$18 - $18 an hourCompetitive hourly starting at $18/hour\n\nKoala Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Sword Health is hiring a Remote Senior Data Engineer
\n\n\n\nWhat you'll be doing:\n* Design, build and maintain ETL/ELT data pipeline that ingests data from multiple sources with different technologies (MySQL, BigQuery, Cloud Storage, CSV, FHIR, JSON, etc.);\n* Architect and maintain Sword’s (complex) data warehouse; We own lots of different types of data;\n* Work with complex data architectures, like Kappa and lambda architectures. You’ll have the opportunity to work with batch and/or streaming processes;\n* Have the opportunity to work with some of the most exciting and newest technologies in the data field;\n* Work closely with our Algorithms and AI teams, supporting their needs for data and pipelines.\n\n\n\nWhat you need to have:\n* Strong experience with Python programming language;\n* Previous experience in Software Engineering is considered;\n* Very high level of SQL and data modelling expertise;\n* Knowledge about other database types, like NoSQL databases is considered;\n* Experience in cloud-based architectures, such as GCP and AWS;\n* Experience with orchestration frameworks like Apache Airflow;\n* Proactivity and capability of proposing improvements to the team, being technical improvements or processual improvements.\n\n\n\nWhat we would love to see:\n* Knowledge of Data Governance;\n* Experience with Modern Data Stack such as DBT, Bigquery;\n* Experience with Kafka Ecosystem. E.g. Kafka, Kafka Connect, Schema Registry and others;\n* Experience with IaC (Terraform), Containerization (Docker, Kubernetes) and CI/CD;\n* Capable of Zooming out and being able to propose changes to data architecture.\n\n\n\nTo ensure you feel good solving a big Human problem, we offer:\n* A stimulating, fast-paced environment with lots of room for creativity;\n* A bright future at a promising high-tech startup company;\n* Career development and growth, with a competitive salary;\n* The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;\n* A flexible environment where you can control your hours (remotely) with unlimited vacation; \n* Access to our health and well-being program (digital therapist sessions);\n* Remote or Hybrid work policy (Portugal only);\n* To get to know more about our Tech Stack, check here.\n\n\n\n\n\n\n* Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python, Cloud, Senior and Engineer jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPorto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Blink Health is hiring a Remote Senior IT Applications Engineer
\nPosition Overview: We are seeking a highly skilled and experienced Senior IT Applications Engineer to join our team. The successful candidate will play a crucial role in managing and optimizing our IT applications, ensuring seamless integration, automation, and workflow improvements. This role requires expertise in various IT applications, identity and access management, and the ability to support cross-functional teams with technical solutions.\n\n \n\nKey Responsibilities:\n\n\n* IT Applications Management: Administer and optimize IT applications including Okta, Slack, Google Workspace, Microsoft 365, Jira, Confluence, and Zoom.\n\n* Integration and Automation: Implement and maintain integrations, automations, and workflows within IT applications. Experience with Okta SSO and SCIM is essential.\n\n* Onboarding and Offboarding: Automate onboarding and offboarding processes to enhance efficiency and accuracy.\n\n* Identity and Access Management: Manage identity and access IT Applications, including role-based access control (RBAC).\n\n* MDM Tools Administration: Manage and maintain Intune and JAMF for Application management on devices. Implement and Manage Zero Trust access controls for IT Applications from laptops, phones, and tablets.\n\n* Security and Compliance: Conduct periodic user and admin access reviews and participate in HIPAA and PCI audits. Partner with the Infosec team to secure IT applications, fix vulnerabilities, and respond to incidents.\n\n* Serve as a technical architect and consultant to other engineering teams by assisting them with integrating SaaS applications into engineering workflows and promote good system design practices that focus on secure identity and access management, automation, and standards based configuration.\n\n* Best Practices Implementation: Implement industry-standard best practices for IT application management and security.\n\n* Vendor Engagement: Perform periodic assessments with vendor representatives and stay updated with evolving technologies and product enhancements.\n\n* Support and Incident Response: Provide Tier 2/3 support to the IT Helpdesk and help resolve complex issues.\n\n* Cross-functional Collaboration: Work closely with various cross-functional teams to understand their needs and provide technical solutions.\n\n* Project Participation: Contribute technical expertise and insights to IT projects and initiatives.\n\n* Documentation: Create and maintain comprehensive documentation for IT processes and procedures.\n\n* Stakeholder Communication: Communicate effectively with stakeholders at all levels of the organization.\n\n* Mentor and train service desk technicians on IT applications SOP and best practices.\n\n\n\n\n \n\n \n\nQualifications:\n\n\n* Experience: 5+ years of hands-on experience in administering IT applications.\n\n* Technical Skills: Expertise in Okta, Intune, JAMF, Google Workspace, Microsoft 365, Jira, Confluence, Zoom, and AzureAD.\n\n* Certifications: Industry certifications for various tools are a plus.\n\n* IAM and RBAC: Strong experience in Identity and Access Management and Role-Based Access Control. Experience in SSO, SCIM, SAML, and OIDC\n\n* Comfortable consuming REST APIs and LDAP for various applications.\n\n* Security and Compliance: Knowledge of compliance frameworks and audits is a plus\n\n* Automation and Integration: Proven experience in automating processes and integrating IT applications. Scripting experience is a plus.\n\n* Support Skills: Ability to provide Tier 2/3 support and respond to incidents effectively.\n\n* Communication: Excellent communication skills, both written and verbal.\n\n* Collaboration: Ability to work collaboratively with cross-functional teams and stakeholders.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Senior and Engineer jobs that are similar:\n\n
$60,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Avalere Health is hiring a Remote Director Real World Evidence and Epidemiology
\nAbout Avalere Health\n\n\nEstablished in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. \n\n\nOur 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.\n\n\nAvalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.\n\n\nWe live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. \n\n\nWe take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.\n\n\nAbout the Role\n\n\nWe are seeking a (Senior) Director to join our Global HEOR practice. This team of experts works to enable next-generation healthcare delivery through evidence generation strategies as well as evidence generation activities, both through databases and bespoke studies engaging external experts. The successful applicant will embed themselves as a key senior member of the practice, providing strategic guidance and oversight to both internal stakeholders and team members, as well as clients. They will be responsible for conceptualization and development to directing and managing a range of HEOR projects, with a particular focus on RWE and epidemiological studies and strategy.\n\n\nThis is an exciting opportunity to work with colleagues across Avalere Health to ensure that we provide the best possible guidance to client on how to generate and leverage data to support the value propositions for their assets as well as influence the many stakeholders involved in ensuring patient access in the markets.\n\n\nThis role will be client facing and include opportunities for business development and thought leadership as well as project leadership and execution. Candidates should have a demonstrated ability both to secure funding for new initiatives / projects and execute on it.\n\n\n\nWhat You'll Do\n* Is accountable for the concept development, design and execution of projects to support the clinical, economic, and humanistic value propositions, including, but not limited to, comparative effectiveness studies, burden of illness studies, systematic reviews and meta-analyses/indirect comparisons, treatment pattern studies\n* Works directly with industry clients to create and scope strategic and tactical recommendations for evidence synthesis and evidence generation projects to ensure optimal positioning for client products\n* Manages multiple clients and short- and long-term deliverables to ensure that Avalere Health's knowledge and expertise are available to meet client needs\n* Implements, oversees, and continuously improves internal processes surrounding RWE projects, literature reviews and other projects to promote efficiency and quality\n* Leads the production of technical briefs, peer review publications and insights\n* Manages and mentors team members and other junior staff across the practice as requests; provides guidance and feedback to ensure they achieve their personal and professional development goals.\n* Effectively manages and communicates with internal and external stakeholders\n* Presents (formally and informally) the results of research to a diverse group of stakeholders\n* Manages the team budget and oversees vendors and consultants to ensure high quality deliverables while exercising fiscal responsibility\n* Generates leads and conducts business development activities generating additional sales and revenue opportunities\n* Remains up to date on healthcare trends, particularly around evidence generation and RWE, anticipate the needs of clients based on these trends\n* Solves complex client issues in a timely and appropriate manner with minimal management oversight and attention to resources\n* Serves as a subject matter expert on RWE in the pharmaceutical arena and demonstrate thought leadership to generate public recognition for Avalere Health that results in new business and revenue generation\n\n\n\nAbout You\n* Master's Degree or PhD in relevant field (e.g., health outcomes, health care research, public health, sociology, demography, epidemiology) preferred\n* 7-10 years of experience working in healthcare \n* 5+ years of demonstrated experience in managing large-scale projects and healthcare policy\n* 5+ years of experience managing a team\n* Demonstrated success in analyzing and synthesizing information to draw accurate, logical, and actionable conclusions\n* Strong understanding of quality and value in healthcare \n* Demonstrates superior consulting acumen, deepening client relationships and anticipating client needs and impacts of healthcare landscape changes\n* Demonstrated success in gathering primary and secondary research through a range of research methodologies \n* Excellent written and verbal communication skills\n* Strong facilitation skills with multidisciplinary groups\n* Experience in leading or support the development of protocols for submission to Research Ethics Boards or Internal Review Board\n* Ability to work independently and thrive in a remote work environment\n* Ability to closely mentor and support professional development of team members\n\n\n* Exceptional organizational skills and exceptional attention to detail\n\n\n\n\n\n\nWhat we can offer\n\n\nAvalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges. \n\n\nAt the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope. \n\n\nWe are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide. \n\n\nWe have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. \n\n\nWe encourage all applicants to read our candidate privacy notice before applying to Avalere Health. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Senior, Junior and Sales jobs that are similar:\n\n
$42,500 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Turquoise Health is hiring a Remote Solutions Engineer Payer Provider
\nAre you ready to join an exciting health tech startup revolutionizing the healthcare industry? Turquoise Health is looking for a talented Solutions Engineer at Turquoise Health with deep SQL skills, a passion for customer interaction, data-driven solutions, sales engineering, analytics, and products that spark joy for users. You’ll query and analyze Turquoise Health’s transparency data to collaborate with the Product team to enhance our product suite and build features from the ground up. You will also be a trusted advisor to our customers, guiding them through the intricate world of healthcare pricing data. Your expertise in our Hospital Rates Database and Payer Rates Data Warehouse will empower customers to fully understand and leverage price transparency data. You'll have the opportunity to create data-driven solutions, expand product adoption, and actively contribute to our data product roadmap. We’re looking for the right balance of big thinker, revenue cycle subject-matter expert, and data analyst to push the bounds of what is possible within Turquoise’s product stack. \n\nWe strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.\n\nResponsibilities\n\nAs a Solutions Engineer, you'll…\n\n\n* Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team\n\n* Work hand in hand with the Product Team, Data Scientists, and Software Engineers, ensuring customer feedback drives our product development\n\n* Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction\n\n* Deepen your understanding of Turquoise’s product suite and customer use cases to find new opportunities for product builds\n\n* Undertake special projects from the Product, Sales or Customer Success teams to ideate on features, push forward active deals and strengthen customer relationships\n\n* Guide customers in migrating our data to their platforms and tools, adapting to diverse local environments\n\n* Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data\n\n* Seek and prioritize technical feedback by engaging with customers\n\n\n\n\nRequirements\n\nWhat you bring to the Solutions Engineer role:\n\n\n* 3+ years of experience in revenue cycle, healthcare consulting, or healthcare employer benefits in a technical/analytical role\n\n* In-depth knowledge of payer-provider contracting, hospital revenue cycle and factors contributing to the cost of healthcare\n\n* Strong SQL skills are a must. Experience with other analytical languages and BI tools is a plus. \n\n* A high standard for quality assurance of your own work product and the work product of other members of the team\n\n* Ability to dive deep into massive datasets that may change significantly each month\n\n* Your analytical, problem-solving, mathematical, and creative thinking skills will be instrumental in driving impactful solutions\n\n* Excellent organizational and communication skills to work well both with internal stakeholders while also having the ability to create strong customer relationships\n\n* A drive to put out consistent high quality/accurate work at a fast pace \n\n* Communication and collaboration skills across seniority levels and functions.\n\n\n\n\nBenefits\n\n\n* Competitive pay with equity options\n\n* Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options\n\n* Company-sponsored disability & life insurance\n\n* Unlimited PTO\n\n* 401(k) + 4% Matching\n\n* Fully remote work + flexible working hours\n\n* $750 work-from-home setup budget \n\n* Paid quarterly in-person co-working weeks\n\n* Quarterly $150 co-hanging stipend to meet up with coworkers\n\n* Monthly $100 health and wellness benefit\n\n* Generous paid family leave\n\n\n\n\nSalary\n\nThe salary range for this full-time position is $125,000 - $145,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Engineer jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Turquoise Health is hiring a Remote Solutions Engineer Payer Provider
\nAre you ready to join an exciting health tech startup revolutionizing the healthcare industry? Turquoise Health is looking for a talented Solutions Engineer at Turquoise Health with deep SQL skills, a passion for customer interaction, data-driven solutions, sales engineering, analytics, and products that spark joy for users. You’ll query and analyze Turquoise Health’s transparency data to collaborate with the Product team to enhance our product suite and build features from the ground up. You will also be a trusted advisor to our customers, guiding them through the intricate world of healthcare pricing data. Your expertise in our Hospital Rates Database and Payer Rates Data Warehouse will empower customers to fully understand and leverage price transparency data. You'll have the opportunity to create data-driven solutions, expand product adoption, and actively contribute to our data product roadmap. We’re looking for the right balance of big thinker, revenue cycle subject-matter expert, and data analyst to push the bounds of what is possible within Turquoise’s product stack. \n\nWe strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.\n\nResponsibilities\n\nAs a Solutions Engineer, you'll…\n\n\n* Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team\n\n* Work hand in hand with the Product Team, Data Scientists, and Software Engineers, ensuring customer feedback drives our product development\n\n* Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction\n\n* Deepen your understanding of Turquoise’s product suite and customer use cases to find new opportunities for product builds\n\n* Undertake special projects from the Product, Sales or Customer Success teams to ideate on features, push forward active deals and strengthen customer relationships\n\n* Guide customers in migrating our data to their platforms and tools, adapting to diverse local environments\n\n* Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data\n\n* Seek and prioritize technical feedback by engaging with customers\n\n\n\n\nRequirements\n\nWhat you bring to the Solutions Engineer role:\n\n\n* 3+ years of experience in revenue cycle, healthcare consulting, or healthcare employer benefits in a technical/analytical role\n\n* In-depth knowledge of payer-provider contracting, hospital revenue cycle and factors contributing to the cost of healthcare\n\n* Strong SQL skills are a must. Experience with other analytical languages and BI tools is a plus. \n\n* A high standard for quality assurance of your own work product and the work product of other members of the team\n\n* Ability to dive deep into massive datasets that may change significantly each month\n\n* Your analytical, problem-solving, mathematical, and creative thinking skills will be instrumental in driving impactful solutions\n\n* Excellent organizational and communication skills to work well both with internal stakeholders while also having the ability to create strong customer relationships\n\n* A drive to put out consistent high quality/accurate work at a fast pace \n\n* Communication and collaboration skills across seniority levels and functions.\n\n\n\n\nBenefits\n\n\n* Competitive pay with equity options\n\n* Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options\n\n* Company-sponsored disability & life insurance\n\n* Unlimited PTO\n\n* 401(k) + 4% Matching\n\n* Fully remote work + flexible working hours\n\n* $750 work-from-home setup budget \n\n* Paid quarterly in-person co-working weeks\n\n* Quarterly $150 co-hanging stipend to meet up with coworkers\n\n* Monthly $100 health and wellness benefit\n\n* Generous paid family leave\n\n\n\n\nSalary\n\nThe salary range for this full-time position is $125,000 - $145,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Engineer jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cohere Health is hiring a Remote Client Support Associate
\nCompany Overview:\n\nCohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.\n\nOpportunity Overview:\n\nWe are looking for a Client Support Specialist to investigate, triage, and resolve product bugs promptly and thoroughly, using all available resources within assigned timeframes. The ideal candidate will diagnose and troubleshoot technical issues reported by clients, document findings, and collaborate with product and technical teams for the rapid resolution of critical bugs. They will prioritize issues based on their impact, provide clear updates to stakeholders, and monitor bug trends to proactively improve our bug management process. \n\nLast but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.\n\nWhat you will do:\n\n\n* Bug Investigation, triage and resolution: \n\n\n\n* Promptly and thoroughly investigate product bugs using all available resources, within assigned timeframes \n\n* Diagnose and troubleshoot technical issues reported by clients, looking to gather comprehensive information to share with other stakeholders \n\n* Determine which bugs you are able to resolve and promptly resolve these\n\n* Document findings and follow processes for clear process flows \n\n* Partner with product and technical teams for rapid resolution of “mission critical” bugs, corralling key stakeholders and providing timely updates as needed \n\n\n\n* Prioritization: \n\n\n\n* Work with stakeholders to understand the impact of bugs to users and the larger business\n\n* Use judgment to assess relative priorities of various issues\n\n* Document and communicate priorities clearly according to protocol \n\n\n\n* Communication and cross-functional collaboration: \n\n\n\n* Provide timely and clear updates to all involved stakeholders \n\n* Partner with stakeholders with empathy to understand their needs \n\n* “Translate” stakeholders’ needs and asks into actionable directives for technical teams \n\n* Document and communicate clearly about known issues and workarounds \n\n* Trend monitoring and process improvement: \n\n* Monitor bugs for trends and larger improvement opportunities \n\n* Proactively partner to improve our bug management process \n\n\n\n\n\n\nYour background & requirements:\n\n\n* Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field (preferred)\n\n* Proven experience in providing technical support for healthcare technology products or software applications.\n\n* Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues effectively.\n\n* Excellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders.\n\n* Customer-centric approach with a passion for delivering exceptional customer service and building long-term relationships.\n\n* Ability to thrive in a fast-paced environment, prioritize tasks, and manage multiple support cases simultaneously.\n\n* Familiarity with ticketing and support systems for incident tracking and reporting (e.g., JIRA, Zendesk).\n\n* Understanding of software development and quality assurance processes is advantageous.\n\n* Certifications in relevant healthcare IT or technical support areas will be considered a plus.\n\n* Familiarity with ticketing and support systems for incident tracking and reporting (e.g., JIRA, Zendesk).\n\n* Understanding of software development and quality assurance processes is advantageous.\n\n* Certifications in relevant healthcare IT or technical support areas will be considered a plus.\n\n\n\n\nWe can’t wait to learn more about you and meet you at Cohere Health!\n\nEqual Opportunity Statement: \n\nCohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.\n\nThe salary range for this position is 55,000 to 70,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.\n\n \n\n \n\n#LI-Remote\n\n#BI-Remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cohere Health is hiring a Remote Client Support QA Engineer
\nCompany Overview:\n\nCohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.\n\nOpportunity Overview:\n\nWe are looking for a meticulous and experienced Quality Engineer with a background in healthcare to ensure the highest standards of quality in our products and services. The ideal candidate will have hands-on experience with JUnit framework and Cypress automation tools, and an understanding of healthcare regulations and standards.\n\nLast but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.\n\nWhat you will do:\n\n\n* Develop, implement, and maintain quality assurance protocols and procedures.\n\n* Conduct thorough testing of healthcare applications and systems using JUnit and Cypress automation tools.\n\n* Collaborate with cross-functional teams to ensure compliance with healthcare standards and regulations.\n\n* Identify, document, and track defects and ensure their resolution.\n\n* Understanding application logs using kibana.\n\n* Strong knowledge in using postman or SoapUI tools\n\n* Analyze test results and provide detailed reports to stakeholders.\n\n* Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.\n\n* Participate in code reviews and provide feedback to developers to improve code quality.\n\n* Stay updated with the latest industry trends and advancements in quality assurance and healthcare technology.\n\n* Stay current with industry trends and best practices in quality management and healthcare technology.\n\n* Experience in Mongo db.\n\n* Understanding of software development life cycle (SDLC) and software testing life cycle (STLC).\n\n* Experience with additional automation tools and frameworks.\n\n* Familiarity with electronic health records (EHR) systems and FHIR standards is a plus.\n\n\n\n\nYour background & requirements:\n\n\n* Bachelor’s degree in Computer Science, Engineering, or a related field required\n\n* 3+ years experience as a Quality Engineer in the healthcare industry preferred\n\n* Proficiency in JUnit and Cypress automation tools.\n\n* Strong understanding of healthcare regulations, standards, and compliance requirements.\n\n* Excellent analytical and problem-solving skills.\n\n* Strong attention to detail and a commitment to delivering high-quality work.\n\n* Ability to work effectively in a team environment and communicate clearly with technical and non-technical stakeholders.\n\n* Knowledge of agile development methodologies.\n\n* Certification in Quality Assurance or related fields is a plus.\n\n\n\n\nWe can’t wait to learn more about you and meet you at Cohere Health!\n\nEqual Opportunity Statement: \n\nCohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.\n\nThe salary range for this position is 65,000 to 80,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.\n\n \n\n \n\n#LI-Remote\n\n#BI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cohere Health is hiring a Remote Senior AI Commercialization Solutions Manager
\nCompany Overview:\n\nCohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.\n\nOpportunity Overview:\n\nWe are looking for an AI commercial solutions leader to amplify Cohere’s value to health plans, providers, and patients. Reporting into the General Manager, you will be responsible for ensuring Cohere’s market solutions capitalize on the latest AI advancements and leverage AI to drive real and meaningful value for customers. As a cross functional leader, you will work externally with customers/prospects and internally with business teams to create a strategic roadmap and help to determine the big AI decisions Cohere needs to make to continue to lead the market in prior auth transformation. You will form industry leading partnerships with AI vendors/players while focusing Cohere’s 20 member strong ML team on the highest value differentiators to build in house. You will serve as the bridge between the business owners and the ML teams to ensure value is realized and that solution marketing reflects our latest advancements. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to impact more patients at a time in their healthcare journey when they need help most.\n\nYou should apply for this role if you are a commercially-oriented, market-facing product leader who brings an entrepreneurial mindset to bring innovative solutions to the market. You have both a technical and business mindset, letting you serve as the bridge between the business problems and what is feasible to deliver. You love AI/ML and keep up with the latest advancements, industry trends, and know where value is truly being realized. You can distill out the noise/hype, enabling focus on capabilities that will truly be value-adding. You have an uncanny ability to simplify complex ideas, and translate concepts to customers or the market in simple and easy to understand ways. And you love working with a wide range of people in a collaborative environment focused on solving problems and getting things done\n\nLast but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.\n\nWhat you will do:\n\n\n* Own Cohere’s AI strategic roadmap; assess build/buy/partner for capabilities\n\n* Deeply understand customer / business problems; work with customers and internal teams to understand problems and identify areas where outsized value can be driven from ML solutions\n\n* Partner with business owners to ensure AI is leveraged to amplify their solutions value\n\n* Partner with product marketing teams to ensure Cohere’s external messaging reflects the latest and greatest AI capabilities\n\n* Establish appropriate AI/ML kpis. Ensure value-delivery of ML teams, measure / track outcomes of capabilities\n\n* Support in creation of materials for investors / board on AI capabilities, industry position, research pipeline, etc.\n\n* Deeply understand the incumbents, new entrants, and business dynamics of AI industry, and help Cohere form appropriate business strategies / models to capitalize on momentum\n\n\n\n\nYour Background & Requirements\n\n\n* Deep expertise in ML including latest wave of LLMs; technical background preferred in AI/ML/data science\n\n* Minimum 5 years of commercially oriented product experience; or experience working with customers to identify problems and provide AI/ML solutions\n\n* Healthcare experience a plus, but not required\n\n* Bachelor’s degree required; MBA and/or background in STEM preferred\n\n* Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible\n\n* Critical thinking and methodical problem solving skills\n\n* Moving fluidly between strategic planning and tactical execution\n\n* Managing through influence and leveraging cross-functional relationships to deliver\n\n* Bias for action\n\n* Excellent written and verbal communication skills\n\n* Executive presence\n\n* Proficiency in leading executive-level meetings\n\n* Comfort and flexibility with the ambiguity and pace of a startup environment\n\n* Coaching a team to excellence and motivating them to execute\n\n* Skilled working effectively in a remote work environment with occasional travel\n\n\n\n\nWe can’t wait to learn more about you and meet you at Cohere Health!\n\nEqual Opportunity Statement: \n\nCohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.\nThe salary range for this position is $150,000- $170,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.\n\n#LI-Remote\n\n#BI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n
$62,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Interwell Health is hiring a Remote Senior Data Engineer
\nInterwell Health’s Senior Data Engineer role is responsible for corporate claims data acquisition, file loading and structure development. The ideal candidate will have a strong background in data engineering. \n\nThis position requires using current Data warehouse technologies, design, test, plan, implement, maintain EDW databases. \n\nThe work you will do: \n\n\n* Designs and develops database systems, processes, and documentation, based on the requirements of the company. This includes collecting data, analyzing data, designing algorithms, drawing flowcharts, and implementing code.\n\n* Collaborates effectively with the development groups to deliver projects to the satisfaction of the client in a timely fashion.\n\n* Maintains current knowledge of the latest and newest technologies in the areas of specific relevancy to the Data Architecture group for utilization as appropriate within the department. Identifies and researches enhancement options and process improvements, making suggestions to senior managers as needed and drive continued improvement and innovation.\n\n* Assist with schema design, code review, SQL query tuning.\n\n* Write and deploy SQL code.\n\n* Guide and mentor junior teammates acting as a resource with respect to the definition of development processes, methodologies and frameworks and other technical aspects of the projects and provides direction and assistance regarding working with users and the process and issues encountered with user interaction.\n\n* Become skilled with the architecture and technology supporting the Datawarehouse, to design and develop accordingly.\n\n* Ensure the distribution of knowledge for processes being designed and built within the team to ensure assigned jobs are completed accurately and according to schedule and that all deadlines are met.\n\n* Ensure the design of sufficient documentation for easy and smooth hand-over of projects.\n\n* Participate in the formulation and design of methodologies.\n\n* Trains in developing tools that are available with the Datawarehouse and Lakehouse infrastructure and help with development, where appropriate.\n\n* Monitor and troubleshoot data pipelines to identify and resolve performance issues, bottlenecks, and data anomalies.\n\n\n\n\nThe skills and qualifications you need:\n\n\n* 5-8 years related experience in data engineering with bachelor’s degree; or a master’s degree with 3 years’ experience.\n\n* Ability to architect simple and complex solutions related to integration with other applications and design.\n\n* Excellent communication skills, both verbal and written.\n\n* Strong presentation skills. Ability to present formally to users and customers during gathering requirements, workshops, and feedback sessions. \n\n* Experience working under tight deadlines while maintaining high product relevance and quality.\n\n* Azure/SQL focus\n\n* Strong understanding of data lake and Lakehouse architecture principles, data modeling techniques, and data warehousing concepts.\n\n* 5-8 years’ experience using Azure Data Factory pipelines and Databricks.\n\n* 5 years’ experience working with Azure databases.\n\n* Extensive experience with MS SQL stack. (SSIS and ADF)\n\n* Extensive experience with Azure - Cloud migration.\n\n* Nice to have: Python experience. \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Memora Health is hiring a Remote Staff Software Engineer Outbound Messaging
\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our clinical programs to reach more health systems and patients, and we are excited to bring on a Staff Software Engineer on the Outbound Messaging team.\n\nThe Outbound Messaging team is responsible for building the platform that transforms patient communication by enabling coordinated, unified, and timely interactions. We drive high-value engagement for health systems by delivering personalized and intelligent messaging at the perfect moment for each patient. This team collaborates closely with our NLP team to ensure a seamless experience across both clinical program content and those from care teams.\n\nIn this role, you will have the critical responsibility of driving the enhancement and evolution of major platform and product components that support and scale all outbound messaging and orchestration requirements for all clinical program delivery efforts at Memora. The ideal candidate will be able to collaborate with Memora’s Product Management and Architecture teams to formulate and evolve technology roadmap that support Memora’s business goals, evangelize and drive internal alignment, and guide scrum teams to execute and deliver. Additionally, this role will work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions.\n\n Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Design and build out system architecture to support message orchestration needs for clinical program delivery\n\n* Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software, delivering quality features and a great customer experience\n\n* Lead the design, development, deployment, and iterations of complex features, collaborating with engineers, Product Managers, UX designers, and leadership\n\n* Enhance and evolve Memora’s product architecture\n\n* Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions\n\n* Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers\n\n* Keep current with emerging industry trends and technology to inform leadership and the Product Team\n\n\n\n\nQualifications (Required):\n\n\n* 7+ years experience in shipping enterprise-grade software products\n\n* Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade\n\n* Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express), or Python (Flask, Django, or FastAPI)\n\n* Inclination toward test-driven development and test automation\n\n* Ability to collaborate with Product Management to clarify requirements, scope work, and drive product deliverables\n\n* Excels in mentoring junior engineers\n\n* Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)\n\n* Experience with security tooling in SDLC and Security by Design principles\n\n* Experience with observability and APM tooling (Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.)\n\n* B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience\n\n\n\n\nQualifications (Bonus):\n\n\n* Experience with event driven architecture/technologies (Temporal, Conductor, RabbitMQ, Kafka, BullMQ, etc)\n\n* Experience with Nodejs build systems (rush, nx, vite, etc.)\n\n* Experience working with NoSQL databases, including data modeling, query optimization, and performance tuning.\n\n* Experience in incorporating real-time NLP capabilities\n\n* Experience in health tech\n\n* Experience working at a startup\n\n\n\nThis position offers remote flexibility allowing employees to work from home in any of the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.\nPriority will be given to applicants in the following cities: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\nAn opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\nEnter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\nWork alongside world-class clinical, operational, and technical teams to build and scale Memora\n\nShape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\nImprove the way care is delivered for hundreds of thousands of patients\n\nGain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\nOwnership over your success and the ability to significantly impact the growth of our company\n\nCompetitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, NoSQL, Junior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Courier Health is hiring a Remote Software Engineer Developer Experience
What you’ll do\n\n\n* Own the platforms and tools that Courier Health engineers use to develop, test, deploy, and operate their code in production, including both third-party services and internal systems.\n\n* Work with engineering teams to understand their pain points, then build, test, and roll out solutions to the engineering organization.\n\n* Implement metrics to measure developer efficiency, and utilize them to determine project priorities and communicate engineering health.\n\n* Collaborate with Engineering and Product leadership to plan and prioritize developer efficiency projects.\n\n* Drive the adoption of best practices, coding standards, and development methodologies across engineering teams, ensuring consistency, reliability, and maintainability of the codebase.\n\n* Lead cross-functional squads of engineers to implement developer experience projects.\n\n* Consult with engineering teams to design scalable and reliable systems.\n\n* Think one step ahead to identify and resolve infrastructure bottlenecks before they become critical.\n\n* Mentor and coach junior engineers, fostering a culture of continuous learning, collaboration, and innovation.\n\n\n\nExample Projects\n\nThese projects may be owned by this role, or may be collaborations with other engineering teams.\n\n\n* Increase release cadence, decrease change-failure rate, and decrease operational release cost.\n\n* Improve operational tooling (observability, debugging tools, downtime management).\n\n* Improve engineers’ development process and environments.\n\n* Improve visibility of and optimize cloud costs.\n\n\n\nRequirements\n\n\n* 6+ years of software engineering experience\n\n* Experience implementing modern software engineering best practices, such as CI/CD, shift-left testing, metrics/observability, code quality, and cloud environments.\n\n* Strong technical expertise in building, deploying, and operating web servers, specifically with AWS, NodeJS, TypeScript, and SQL.\n\n\n* Preferred technical experience: Terraform, PostgreSQL, Lambda, React, GraphQL.\n\n\n\n\n\n* Experience implementing and evangelizing metrics and monitoring tools across engineering functions.\n\n* Experience leading small teams of engineers to implement complex technical systems.\n\n* Product manager mindset to understand problems, research and propose solutions, and measure results.\n\n* Project management skills to ensure value is delivered iteratively at small intervals.\n\n* Change management skills to ensure system/process changes are effectively rolled out to the engineering organization.\n\n* Nice to have:\n\n\n* Experience operating production software in an environment with sensitive data, such as PII, PHI, or PCI.\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Junior and Engineer jobs that are similar:\n\n
$62,500 — $117,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cohere Health is hiring a Remote Client Success Manager
\nCompany Overview:\n\nCohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.\n\nOpportunity Overview:\n\nCohere is looking for a Customer Success Manager in support of new customer accounts. In this role, you will be responsible for taking ownership for steady state account relationships and acting as the primary point of contact for your clients. This will include cultivating relationships across the customer organization to develop insights, shaping how they perceive the value we deliver, and ensuring that they are receiving the best support possible. As the primary client advocate within Cohere, you will need to form strong cross functional relationships and leverage excellent communication skills to enable efficient value delivery. You will lead and will execute day-to-day program operations including preparing for and presenting at regular touchpoints with the client, developing and delivering reporting, addressing customer issues, and responding to ad hoc requests.\n\nIf you are passionate about deploying technology-driven solutions to enhance patient experience, drive clinical excellence, and achieve healthcare operational efficiencies, we want to hear from you!\n\nLast but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.\n\nWhat you will do:\n\n\n* Serve as the client’s primary point of contact for collecting feedback about the partnership and leading any internal and external activities associated\n\n* Partner with Strategic Accounts to develop a deep understanding of the assigned client’s organizational structure, business objectives, and areas of opportunity and translate that understanding into a unique value proposition that Cohere Health can deliver measurable results against\n\n* Generate materials and reporting that can be leveraged to deliver insights to the customer and demonstrate how the program is performing against key success metrics\n\n* Function as the client’s advocate and the subject matter expert to the rest of the Cohere organization\n\n* Document and create organizational visibility to key internal stakeholders on: \n\n\n\n* Insights including outstanding roadmap opportunities, areas of risk, and key client activities and expectations\n\n* Progress of weekly/monthly/quarterly initiatives\n\n* Key account metrics (e.g., relationship status, progress to goals, roadmap, etc.)\n\n\n\n* Work collaboratively with various internal stakeholder groups such as product, engineering, service operations, clinical programs, sales, and analytics to ensure that our clients realize the full value of the services we deliver\n\n* Lead initiatives to optimize the existing program activities and respond to acute issues as they arise\n\n\n\n\nYour background & requirements:\n\n\n* Bachelor’s degree\n\n* 4-7 years of experience in client-facing roles (client management, customer success, or similar role)\n\n* Proven track record for influencing clients and internal stakeholders\n\n* Previous experience working in the healthcare industry, preferably as a vendor for or as an employee of health plans. Technical or SaaS experience a plus\n\n* Highly collaborative with a passion for teamwork, building relationships, and effectively working cross-functionally to deliver a superior client experience\n\n* Excellent communication skills equally adept at presenting prepared materials and speaking to relevant topics extemporaneously \n\n* Strong analytical skill set and a proven ability to effectively use data to inform strategy and exceed key performance metrics\n\n* Adept at shifting between operational and strategic mindsets, leveraging systems thinking to prioritize those activities that will most effectively solve your clients’ most important problems\n\n* Highly organized with a systematic approach to time management\n\n* Energized by ambiguity and the opportunity to achieve something novel\n\n* Willingness to travel up to 25% of time\n\n\n\n\n \n\nWe can’t wait to learn more about you and meet you at Cohere Health!\n\nEqual Opportunity Statement \n\nCohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.\n\nThe salary range for this position is $80,000 to $105,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.\n\n \n\n#LI-Remote\n\n#BI-Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Travel jobs that are similar:\n\n
$100,000 — $145,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Solera Health is hiring a Remote Senior Data Analyst
\nAbout Solera\n\nSolera is changing lives by guiding people to better health solutions that work. Solera’s value-based technology platform enables successful interventions that address the most prevalent and costly chronic conditions. Solera matches consumers to their best-fit solution within carefully curated networks of digital and community-based point solutions and drives superior engagement and outcomes by managing performance. Solera’s technology platform serves payers and employers by streamlining, integrating, and creating accountability in the point solution ecosystem.\n\nAbout the Position\n\nWe are seeking a highly skilled and motivated Senior Data Analyst to join our Data Engineering team. The ideal candidate will possess a strong technical background, an independent mindset, and the ability to take the reins and run with assignments. This is a fully remote position, offering flexibility and the opportunity to work from anywhere in the United States.\n\nWhat You’ll Do\n\n\n* Data Analysis and SQL Expertise: Utilize your SQL experience to analyze complex datasets. \n\n* Mapping / Testing Specifications: Lead the development and documentation of mapping specifications based on large data files and test case scenarios for the testing phase. Ensure accuracy and consistency in data transformation processes.\n\n* Healthcare Payor Data: Leverage your experience with healthcare payor data to drive insights and support data-driven decision-making.\n\n* Client Interaction: Engage with clients to understand their needs, provide data insights, and communicate complex technical concepts in an accessible manner. Build and maintain strong client relationships.\n\n* Independence and Initiative: Demonstrate a proactive approach to problem-solving. Take ownership of assignments, work independently, and deliver high-quality results with minimal supervision.\n\n* Collaboration: Collaborate with cross-functional teams to support data-related projects. Partner with data engineers to contribute to the continuous improvement of our data practices.\n\n\n\n\nWhat You’ll Need\n\n\n* Bachelor's degree in Data Science, Computer Science, Information Systems, or a related field is preferred.\n\n* Minimum of 5 years of job-related SQL experience, preferably with Google BigQuery or SQL Server.\n\n* Proficient in SQL and experienced with large data file analysis and transformation.\n\n* Experience with healthcare payor data is essential.\n\n* Proven ability to communicate effectively with clients and understand their data needs.\n\n* Strong experience in leading and documenting mapping specifications and/or creating / automating test cases.\n\n* Comfortable working in a fully remote environment, demonstrating self-motivation and discipline.\n\n\n\n\nWhere you are located \n\n\n* This is a remote position. Must be located in the United States.\n\n* The Company may from time to time require you to travel temporarily to other locations in connection with the Company's business (5-10% travel)\n\n\n\n\nBenefits\n\n\n* Remote first culture\n\n* Competitive salary\n\n* Unlimited paid time off\n\n* Paid pregnancy and parental leave\n\n* Adoption assistance program\n\n* Medical, dental and vision insurance\n\n* 13 company holidays\n\n* 401k + company match\n\n* Free FitBit, Sworkit and Headspace (meditation & mindfulness app) account\n\n* Casual and fun atmosphere\n\n\n\n\nDisclaimer\n\nThe information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.\n\nEEO\n\nSolera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Senior jobs that are similar:\n\n
$100,000 — $155,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhoenix, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Clinical Coordinator
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nClinical Coordinators play a crucial role in establishing and maintaining a robust operational foundation within our organization. By leveraging their expertise in phone skills and customer service, they contribute to the seamless delivery of healthcare services and continuously seek ways to enhance the overall membership and clinical experience.\n\nThis is a remote FTE, non-exempt position with the ability to work weekends and holidays as required. \n\nThis role will deliver an exceptional member experience in all member interactions and throughout all care delivery. Utilize strong organizational ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrate excellent phone skills and customer service abilities while providing effective administrative support to our Providers, Health Coaches, RN Care Managers, and Members.\n\nWhat you’ll do:\n\nAdministration\n\n\n* Maintain a full comprehension of Parsley Health clinical operations, tools and workflows to maximize administrative support across the clinical practice)\n\n* Provide Clinician and Health Coach support with chart prep, scheduling, waitlist management, and transfers of care.\n\n* Assist daily practice operations such as slack coverage for provider requests, lab triage, EMR system management, referral list management, and faxes.\n\n* Assist clinical teams with administrative member-requests and overflow tasks as needed, including medical record requests and coordination, insurance invoice requests, and clinical letters of medical necessity.\n\n* Provide practice-wide messaging and phone coverage, triaging time-sensitive messages, escalating to management on-call, and resolving member inquiries. \n\n* Maintain accurate documentation and records of all interactions and transactions to support efficient workflow management.\n\n* Strive to meet and exceed performance metrics in support of seamless member experience including call handling time, member satisfaction scores, and resolution rates.\n\n\n\n\nMembership\n\n\n* Answer inbound member message inquiries for: scheduling requests, troubleshooting technical issues, triaging unassigned and needs attention messages, handling and/or triaging urgent messages.\n\n* Handle inbound and outbound calls from customers regarding scheduling inquiries, tech troubleshooting, and general assistance.\n\n* Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions.\n\n* Maintain a positive and professional demeanor at all times, reflecting the company's commitment to exceptional customer service.\n\n* Assist new members with clinical scheduling questionnaires, portal questions, and any other coordination before a member has an assigned clinician.\n\n* Submit member feedback and specific improvement projects to manager.\n\n* Organize day-to-day coordination, including waitlist management, scheduling, and transfers of care to new providers\n\n\n\n\nProjects\n\n\n* Support and maintain resources that assist administrative projects and scale solutions.\n\n* Assist practice-wide pilots and initiatives as applicable\n\n\n\n\nWhat you’ll need:\n\n\n* 1+ year in health care, operations, membership experience, or as a medical assistant\n\n* Bachelor’s degree or equivalent preferred\n\n* Proven experience in a customer service or call center environment.\n\n* Excellent verbal communication skills, with a clear and pleasant phone voice.\n\n* Strong listening skills and the ability to empathize with customers' concerns.\n\n* Exceptional problem-solving abilities, with a focus on finding effective solutions.\n\n* Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required\n\n* Demonstrable attention to detail with a knack for organization and clarity\n\n* Flexibility; things change often and we need someone who can adapt quickly\n\n* Ability to work holidays\n\n\n\n\nPreferred Qualifications:\n\n\n* Bachelor’s degree or equivalent preferred\n\n* Knowledge of product or service offerings and industry-specific terminology.\n\n* Familiarity with troubleshooting technical issues and providing technical support over the phone.\n\n* Certification or training in customer service or call center operations.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n* Annual wellness stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe salary for this role is $49,920 ($24/hour). We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cohere Health is hiring a Remote Technical Program Manager
\nCompany Overview:\n\nCohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. To that end, we built an interoperable platform and services that are expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.\n\nOpportunity Overview:\n\nAs a Technical Program Manager, you will be at the forefront of driving initiatives and programs across our organization. You will be responsible for ensuring the successful delivery of complex, cross-functional projects that enhance our capabilities and meet our strategic objectives.\n\nWhat you will do:\n\n\n* Program Planning and Management: Develop and manage end-to-end project plans. Ensure timely delivery of projects while maintaining high-quality standards.\n\n* Cross-functional coordination: Collaborate with engineering, product management, and other teams to align project objectives and timelines. Act as a liaison between technical and non-technical departments.\n\n* Risk Management: Identify potential risks and dependencies associated with projects. Develop contingency plans and manage risk mitigation by working with Engineering Leadership.\n\n* Communication: Provide regular updates to stakeholders at all levels, including executive leadership, about project status, milestones, and any critical issues.\n\n* Resource Allocation: Ensure that projects have the necessary resources, including personnel, technology, and budget.\n\n* Jira: Be a power user of Jira and use its reporting capabilities to create dashboards, automated reports, etc.\n\n* Process Improvement: Continuously evaluate and improve existing project management processes and methodologies.\n\n\n\n\nYour background & requirements:\n\n\n* Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.\n\n* 4 years of Technical Program Management experience\n\n* Proven experience as a Technical Program Manager or similar role in a technology-focused environment.\n\n* Strong understanding of software development life cycle (SDLC) and agile methodologies.\n\n* Excellent organizational, leadership, and communication skills.\n\n* Ability to manage multiple priorities in a fast-paced environment.\n\n* Strong problem-solving and analytical skills.\n\n\n\n\nPreferred Qualifications:\n\n\n* Project Management Professional (PMP) certification or equivalent.\n\n* Proficiency in using project management tools such as Jira and data visualization tools like Tableau.\n\n* Experience with cloud technologies, AI, or other emerging technologies.\n\n* Experience in a large-scale, globally distributed environment.\n\n\n\n\n \n\nWe can’t wait to learn more about you and meet you at Cohere Health!\n\nEqual Opportunity Statement: \n\nCohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.\n\n \n\nThe salary range for this position is $115,000 to $125,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.\n\n \n\n#LI-Remote\n\n#BI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud and Cloud jobs that are similar:\n\n
$65,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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