Braintrust is hiring a Remote Global Technical Solutions Developer .Net Lightning Platform Business Analytics & Reporting Europe
\n\nABOUT US:\n\nBraintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn. \n\n \n\nABOUT THE HIRING PROCESS:\n\nWhen you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply to this job to kick off the process. \n\n \n\n\n* \nJOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)\n\n* \nLOCATION: Remote - Europe (TimeZone:EST | Partial overlap)\n\n* \nHOURLY RANGE: Our client is looking to pay $90 – $110/hr\n\n* \nESTIMATED DURATION: 40h/week - Long term\n\n\n\n\nTHE OPPORTUNITY\nRequirements\n\n\n\nMay be located in Europe and be able to overlap Eastern Time Zone\n\nThis is a long term contract position that may have the opportunity to convert to FTE\n\n \n\nRole and Responsibilities\n\n\n* Project lead, administration, and business requirements for 3 rd party integrations with\nSalesforce.com (SFDC) including complex configuration, customization, and implementation\nof applications.\n\n* Experience with development and maintenance of .net applications including system\ninterfaces.\n\n* Experience developing business analytics dashboards and reports including integration\nwith SAP data.\n\n* Participate in application assessment, design, configuration, testing and deployment.\n\n* Participate in efforts to develop and execute testing, training, and documentation\n\n* Utilize best practices to perform operational support, enhancements, bug fixes as needed\nto the Specright platform\n\n* Follow all standard operating procedures (SOP) and maintain updated ticketing for events,\nincidents, requests, changes, problems, etc.\n\n* Proactively engage on continuous improvement efforts for application design, support, and\npractice development efforts\n\n* Provide technical assistance and end user troubleshooting for bug fixes, enhancements,\nand “how-to” assistance\n\n\n\n\n\n\n \n\nQualifications and Education Requirements\n\n\n* Bachelor’s/associate degree preferred or equivalent experience\n\n* 3 years of experience with SQL, Web Services a plus\n\n* At least 3 years of experience with Salesforce Lightning platform including LWC, which\nshould include: Lightning Components using the Lightning Design System framework,\nApex, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App\nBuilder, etc.\n\n* Ability to clearly communicate with users, development team, and subject matter\nexperts\n\n* Strong analytical aptitude and problem-solving skills in a technical environment\n\n* Multi-task across several ongoing tasks of varying priorities as required\n\n* Must have excellent documentation skills\n\n* Excellent verbal and written communication skills\n\n* Experience in solution design\n\n* Familiarity with Software development life cycle (SDLC)\n\n* Strong analytical skills and ability to interpret and communicate key performance\nindicators to all levels of the company\n\n* Experience with custom Applications\n\n* Ability to work in a fast-paced, dynamic, team-oriented environment\n\n* Ability to work independently\n\n* Strong attention to detail\n\n* Strong troubleshooting and problem-solving skills\n\n\n\n\nApply Now!\n\n \n\nBraintrust Job ID: 6193\n\n \n\nC2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.\n\nBraintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting, Testing, Education and Digital Nomad jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Location\nGlobal
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
GRAX is hiring a Remote Golang Full Stack Developer
Remote - The GRAX product is a CRM backup, archive and restore system for the Salesforce platform. It is used by Fortune 500, government, financial and health care companies so security and trust is the name of the game.The GRAX engineering team builds and maintains the data ... \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Golang, Golang and Digital Nomad jobs that are similar:\n\n
$85,000 — $130,000/year\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAre you looking to have an impact on the daily life of millions of entrepreneurs in France and Europe?\nDo you thrive in a trustful, fast-paced environment?\nDo you feel like our Product Principles are aligned with your Product vision ?\n\n\nThen Pennylane might be the right place for you — and you, might be the perfect fit for this role 🙂\n\n\nOur vision\n\n\nWe aim to become the most beloved financial Operating System of European SMEs.\n\n\nWe help business owners get rid of the time consuming hassle of handling accounting and finance, while giving them access to key information that they can use to make better decisions.\n\n\nMeanwhile, we’re helping accountants. By using Pennylane, rather than doing manual and repetitive tasks, they can spend more time advising and guiding their clients.\n\n\nContext\n\n\nPennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)\n\n\nIn 2 years of existence, we’ve managed to :\n\n\n💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants\n💰 Raise a total of €84 millions, including from Sequoia 🌲, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...\n👨👩👧👦 Grow from 7 cofounders to 320 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (but also remotely), with a 4,9/5 rating on Glassdoor and an e-NPS of 94.\n🌍 Build an international environment with more than 36 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe\n🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings\n\n\nWHY this position is of utmost importance to reach our mission\n\n\nSalesforce is considered as a product in itself at Pennylane ; we're building a powerful tool that will enable every team to deliver great value to our users and integrate within our business processes.\nTherefore, we’re looking for an experienced Salesforce Developer willing to help us build this internal product.\n\n\nHOW you will contribute\n\n\nYou’ll join a wide department of more than 130 software engineers, but as a Salesforce expert, you’ll be part of a small specialized team of 3 people (2 software engineers - including yourself, and a Salesforce admin). \n\n\nAs a Salesforce developer, you'll spend most of your time (70%) working on projects to build and expand our CRM capabilities and the rest (30%) on optimizing the existing tooling and processes.\n\n\nYou'll be part of the squad which is the main point of contact from a technical standpoint for the Salesforce developments between the Product, Data, and Ops teams.\n\n\nOn a daily basis, your will work with:\n- The Salesforce squad, which is already composed of one Salesforce architect and reinforced with external Salesforce consultants ;\n- Business owners from Marketing, Sales, Onboarding and Support, Finance, etc. ;\n- A dedicated squad to scale Pennylane business processes and internal tools.\n\n\nWHAT you can expect from your life at Pennylane :\n\n\nWithin one month :\n- You’ll learn everything about our company, our teams, and our vision during the first onboarding week\n- You'll familiarize yourself with the product and the accounting industry, as well as our sales and operations of a Fintech scale up\n- You'll get a very deep knowledge of our Product and Business teams organization, methods and processes, and culture\n\n\nWithin 3 months :\n- You’ll spend time with your customers to understand their painpoints and needs, and design solutions to address them.\n- You'll roll out your first projects for business teams using Salesforce on a daily basis\n- You will work on incremental tasks such as improving sales cycles, or on automating recurring tasks by integrating with other systems.\n\n\nWithin 6 months :\nYou'll participate to full fledged projects from the tech perspective, that impacts several business teams, such as :\n- streamlining our invoicing processes\n- scaling onboarding and support for our customers\n\n\nAnd beyond : This dedicated Salesforce team will inevitably grow in the years to come. Which means you’ll have :\n- A key role in helping the team grow and recruit\n- Opportunities to develop your technical skills\n- Increasing responsibilities in project leadership\n\n\nWhat do we do to make your work life easier\n\n\n💵 You’ll have a compensation package between 60k and 75k depending on your level of experience + Equity\n🏥 You’ll have a great healthcare cover (Alan Blue) to take care of yourself and your family\n🍜 You’ll have lunch credits (Swile card) to buy your favorite food every day\n🏢 You’ll be able to work from our wonderful office in the center of Paris, or from any WeWork in Europe\n🏡 If you have a fully remote contract, you’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it\n🏝You’ll get 10 additional days off (to the 25 standard ones) to rest and do what you love each year\nThrough our partner Gymlib, you’ll have access to 8000 fitness spaces and more than 300 activities related to wellness\n🇬🇧 You’ll have access to Busuu to perfect your english or learn a new langage of your choice\n💻 You’ll get the latest Apple equipment\n🎉 You’ll be part of a vibrant social community : we do lots of sports together (Foot, running, climbing...), we love to hang out and have a drink together (thursday afterwork drinks on our rooftop is a usual thing. Twice-a-year we do company seminars, last time we went on a trip to the French Alps and it was fabulous !)\n\n\nWhat does the recruitment process look like ?\n\n\n- You will first have a general chat with a Talent Acquisition Manager\n- You will then have a discussion with Grégoire (Lead Technical PM)\n- You will then work on a live case study\n- And finally, you will have a chat with some of the team members (PM and Ops)\n\n\nWe make sure we move fast ; you can expect the recruitment process with us to last between 15 and 25 days in total.\n\n\n\n\nWho are we looking for ?\n\n\nYou may have noticed that there was no section listing the skills or qualities required to apply for this specific job. Researches have shown that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. So we have decided to take it down entirely.\n\n\nWe have tried to give you as much details as we could about the purpose, missions and environment of this role; it is now up to you to tell us if you think this is a position in which you could a) have fun and b) bring value to our company.\nIf you’re hesitating, we encourage you to apply anyway: worst case scenario, you might lose a few minutes, and in the best case, it will be the start of a meaningful and long-lasting collaboration.\n\n\nWe also want to emphasize that we fully embrace diversity and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.\n\n\nTo end with a humble illustration of our commitment, we’ve recently signed the Pacte Parité to set concrete goals in building a better and more inclusive workplace in the years to come.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Accounting, Sales and Digital Nomad jobs that are similar:\n\n
$65,000 — $112,500/year\n
\n\n#Location\nParis
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Spendesk is hiring a Remote Senior Marketing Data Analyst
\nAs Spendesk’s Senior Marketing Data Analyst, your mission is to build and scale our audience management efforts, supporting the Growth teams across Marketing and Sales. This role is focused on enabling our Marketing and Sales teams to reach the right audiences for their campaigns, across inbound and outbound channels using advanced database skills and experience in optimising marketing and/or sales campaigns.\n\n\nReporting to our Growth Operations Lead, you will be joining a smart, ambitious team who works together to develop customer-centric, multi-channel campaigns to drive real results. Our ideal candidate is analytical, action-oriented, an excellent communicator, comfortable with a test and learn atmosphere, and willing to wear multiple hats.\n\n\n\nKey Responsibilities\n* Develop the audience management roadmap for Spendesk, including sourcing, managing, defining, analysing and activating customer data across our allbound channels.\n* Lead projects related to audience insights and analysis of segment performance, effectively communicating your findings to stakeholders at all levels of the business.\n* Work with and manipulate large, complex datasets (first and third-party) for audience analysis and activation.\n* Partner with leadership across Data, Marketing and Sales to achieve and surpass business goals.\n* Deliver on multiple initiatives in the same timeframe with minimal supervision.\n* Drive process improvements to increase efficiencies across the organisation, including audience targeting and segmentation, account sourcing, account enrichment and attribute management.\n* Serve as a strategic advisor to our internal stakeholders on topics such as data sourcing, data usage, and data insights.\n\n\n\nExperience, Skills and Qualifications\n* Bachelor’s degree.\n* A minimum of 5 years in an operations role (Marketing, Sales, Revenue), with experience focus on marketing or sales audiences.\n* 3+ years experience with data analysis and storytelling.\n* 3+ years experience turning data into insights and presenting to internal and/or external stakeholders.\n* SQL proficiency and experience working with unstructured data from multiple sources.\n* Advanced Excel\n\n\n\nPreferred Qualifications\n* Hands-on experience of working with Snowflake (DwH), Salesforce (CRM) and Hightouch (Reverse-ETL) (or comparable tools).\n* Experience in leading impactful audience-related or segmentation projects.\n* Experience in communicating and collaborating with cross-functional teams (e.g, marketing, sales, finance, and data enablement) at various levels (e.g, peers to senior leadership).\n* Outstanding team player and always trying to solve for Spendesk’s best interest.\n* Fluency in English (as it's our business language).\n* Proven aptitude for learning new technologies and processes.\n\n\n\n\n\nAs we are an international team, please submit your application and CV in English. \n\n\nAbout Spendesk \nSpendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 500+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there! \n\n\nAbout our people & culture\nWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. \n\n\nAbout our benefits \nOur culture is built on trust, empowerment, and growth — with benefits to match!\n\n\n- Lunch 60% funded by Spendesk (Swile Card) \n- 11 RTT in 2022 on a pro-rata basis, in addition to your 25 paid holiday days \n- Alan Premium health insurance \n- A Gymlib pass to let off steam after a productive day at work \n- Access to Moka.care for emotional and mental health wellbeing \n- Access to Vendredi allowing us to change the world \n- Latest Apple equipment (MacBook Air) \n- Great office snacks to fuel your day \n- A positive team to work with daily!\n\n\nDiversity & Inclusion\nAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.\n\n\nWhat you can expect from the hiring process:\n\n\n1. A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have\n2. A series of video calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit\n3. A final video call with the Hiring Manager, Head-Of or CEO depending on the seniority level to review any remaining questions \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst, Video, Finance, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $102,500/year\n
\n\n#Location\nParis
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
GRAX is hiring a Remote Golang Full Stack Developer
Remote - The GRAX product is a CRM backup, archive and restore system for the Salesforce platform. It is used by Fortune 500, government, financial and health care companies so security and trust is the name of the game.The GRAX engineering team builds and maintains the data ... \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Golang, Golang and Digital Nomad jobs that are similar:\n\n
$70,000 — $120,000/year\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Nacelle is hiring a Remote Business Development Representative
Who we are: \n\nNacelle is a composable commerce platform provider that allows brands and retailers to easily syndicate commerce and content data to multiple heads, endpoints and channels by transforming, storing and reindexing data in real-time. With Nacelle, companies can future-proof their business by composing the commerce stack they want — giving them the agility needed to build unique and dynamic shopping experiences, while optimizing business operations for growth. Nacelle is a venture-backed company with over $75 million raised from institutional investors including Tiger Global, Index Ventures and iNovia. For more information, go to nacelle.com\nThe role:\nDo you strive to be the best at whatever you do, and love competition just as much as you do learning & collaborating with others? Are you self-motivated, and looking to position yourself for career growth with high earnings potential within a growing, early-stage startup? Do you want in on our fun, inclusive, remote culture? Most importantly: do you want to be a part of building something great? If so, we want to talk to you!\nWe are seeking an entrepreneurial, motivated Business Development Representative who is passionate about the eCommerce space. You will report directly to our Chief Revenue Officer and work to extend our reach in the eCommerce vertical. Your work will focus on outbound sales strategy, as well as inbound qualification.\nIn this role you will:\n\n\nEfficiently manage a high volume of both outbound and inbound emails, phone calls, and LinkedIn\n\nStand out by using thoughtful research to be creative & personalized in your outreach\n\nBecome a trusted advisor by constantly improving your working knowledge of the Nacelle solution\n\nLearn how to qualify effectively, focusing time & effort on opportunities that will convert & close\n\nFollow an integrated process through intimate knowledge of our systems, including Salesforce, LinkedIn, sourcing tools, sales cadence software, and more\n\nHave a disciplined approach to daily activity planning, setting goals, and achieving success\n\n\n\nWe would love to hear from you if:\n\n\nYou have a minimum of 6 months of working in an SDR or BDR role at a SaaS company\n\nYou are intelligent, curious, and driven to succeed in a career in tech startups and sales\n\nYou possess and openness to coaching and training\n\nYou are familiar with Salesforce CRM (experience with Outreach and Sales Nav are brownie points)\n\n\n\n\n \n\nIf you meet most of the criteria for this position, we would still love to hear from you! We believe in fostering talent, growing and providing training to our team as we believe great human beings come first and building skillsets can happen over time.\n\nAt Nacelle, we strive to promote a culture where all employees feel supported and comfortable to provide constructive feedback in ways that we can continue to grow and practice our values of "forever learning, ownership, honesty and integrity, and teamwork." \n\nNacelle is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. \n\nNacelle is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to Nacelle's Talent Acquisition Team at [email protected] if you need any assistance completing our application or need accommodations during your interview process. \n\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Sales and Ecommerce jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Eventbrite is hiring a Remote Manager Salesforce Development
\nTHE CHALLENGE\nThere are exciting things going on behind the scenes at Eventbrite. Our product and business strategy continues to evolve and expand and our team is evolving its capabilities to ensure that our internal systems and processes evolve to meet the growth demands of the business. You will be joining a high performing group of individuals that serve as the backbone for the revenue engine and contribute to shaping our technology strategy and delivering profitable business outcomes. We are looking for someone to join our team that thrives in a fast paced and collaborative environment and loves problem solving and building for scale.\n\n\nTHE TEAM\nRevenue Operations’ mission is to enable the revenue engine to grow quickly and efficiently, from the first touch to ongoing support and expansion with every customer. Our goal is to deliver in-depth insights into how we perform across multiple channels, maintain a solid technical foundation as the business scales, and enable our global Marketing, Sales and Customer Experience teams. We are innovators who thrive on finding wins through improvements to systems, processes, training, and enhanced data intelligence. \n\n\nTHE ROLE\nAs the Eventbrite business continues to grow and increase in complexity, we are looking to build on our team of dedicated Salesforce Developers responsible for managing and optimizing our Salesforce system and the needs of our sales and marketing employee base. Our team has a global footprint, with team members based in Nashville, San Francisco, LA and Cork. \n\n\n\nYou Will\n* Lead a team of Salesforce developers in complex custom developments of entire applications using Apex and LWC\n* Hold the development teams accountable for quality of code, achieving committed work within a sprint or by project deadlines\n* Work with the team to design solutions that leverage Salesforce best practices and introduce new technologies\n* Lead code reviews to ensure best practice coding processes\n* Lead the implementation of a CD/CI framework for releases\n* Understand and be able to identify bottlenecks across the system and evaluate performance of various components\n* Understands and leads the technical design of solutions that acknowledge the limitations of the Salesforce platform, in particular where large data volumes are concerns\n* Analyze, evaluate and propose technologies to efficiently address requirements in the software design\n* Works with the Director of RevOps and the lead Salesforce Administrator to design the systems architecture of the revops technology stack\n* Execute full lifecycle software development using standard configuration, Apex, VisualForce, LWC, API’s and Force.com applications\n* Advanced knowledge and practical experience with application design principles, patterns, and practice in order to provide immediate short and long term solutions\n* Review and debug existing source code and resolve support requests for existing environments\n* Updates job knowledge by researching new technologies and software products; participates in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations\n\n\n\nYou Bring\n* 2+ years direct people leadership experience\n* 7+ years of Apex, VF and Salesforce application design and development experience\n* 2+ years of Lighting Framework development experience (LWC)\n* Solid knowledge and experience in Object-Oriented Design and Programming techniques\n* Expertise in Apex development, including in Trigger Frameworks, TDTM, and governor limits\n* Significant experience with Custom API’s, Web Services and Rest API’s and CI/CD systems\n* Solid experience with Salesforce SalesCloud, Communities, Lightning\n* Data management preferred (SQL, XML, JSON)\n* Knowledge of Gainsight, Hubspot, Conga of other business systems preferred\n* Exposure to Integration and BI Tools such as Mulesoft, Tableau, Salesforce Einstein Analytics\n* Understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages\n* Salesforce Developer Certification (current) preferred\n\n\n\n\n\nWHAT WE OFFER\nAt Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. \n\n\nWe care about your mental health and wellbeing.\nOur employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. \n\n\nWe work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. \nEmployees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. \n\n\nWe offer ongoing training and career development that meets people where they are in their careers. \nWe offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. \n\n\nWork-life balance & flexibility is extremely important to us.\nOur employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.\n\n\nABOUT EVENTBRITE\nEventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.\n\n\nIS THIS ROLE NOT AN EXACT FIT?\nSign up to keep in touch and we’ll let you know when we have new positions on our team.\n\n\nEventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \n\n\nApplicant Privacy Notice \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Marketing, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
🚑 Medical insurance\n\n
\n\n#Location\nNashville, Tennessee
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
KnowBe4 is hiring a Remote B2B Sales Account Executive Denver Colorado
\n\n\nRemote positions open to the US only. #ZR\n\nAs a B2B Sales Account Executive, you will be responsible for a full cycle sales role from prospecting to close. You will run online demos of the KnowBe4’s Security Awareness Training Platform and close net new business in this role. Prospective clients will consist of small and mid-sized businesses. \n\nResponsibilities:\n\n\nBecome a subject matter expert on our cyber security awareness training platform and use your consultative sales approach to close deals \n\nClose new business at or above quota\n\nBuild relationships and rapport with clients using a bottom up approach \n\nBe able to build a book of business by utilizing hunting skill sets with Salesforce and some warm leads provided to you\n\n\n\n\nMinimum Qualifications:\n\n\nProven track record of being a results driven top performer\n\nAbility to exceed monthly revenue targets consistently\n\nExperience managing an individual sales quotas and upkeep of prospect pipeline\n\nExperience in selling a SaaS or IT related product is a plus\n\nEvidence of success in a remote position where you’ve shown effective time management\n\nBe able to work effectively and effectively both in a team office environment and remote\n\n\n\n\nThe compensation for this position ranges from $70,000-$160,000 including base, bonuses and commissions. For more details, click here www.knowbe4.com/careers/know-your-pay/smb-sales \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lyra Health is hiring a Remote Salesforce Developer
\nAbout Lyra Health\nLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.\n\n\nAbout this role\nOur team plays a critical role in helping shape and execute Lyra's Go-To-Market strategy and day-to-day operations for the Go-To-Market team. As a Salesforce Developer, you will be responsible for various projects including the development, and maintenance of our in-house CPQ application and driving a seamless Quote-to-Cash business process.\n\n\nThis is a cross-functional role where you will partner closely with Finance, Legal, Operations, and end-users to improve processes, workflows and develop new SFDC product object iterations. This position is ideal for an individual looking to drive scalable business systems for a fast-growth startup transforming the mental healthcare industry.\n\n\n**Please provide a link to your GitHub and/or Trailblazer profiles if applicable\n\n\n\nQualifications and Responsibilities\n* B.S. in Engineering, Computer Science, Math or another technical field with good computer programming skills\n* Experience with CPQ development (price rules, discount schedules), CLM tools, & Apex Programming\n* Salesforce Certifications\n* Platform Developer I\n* Platform Developer II\n* Experience in writing Apex code and triggers, VisualForce pages & components, Force.com, SOQL, SOSL\n* Experience in designing & implementing full-stack CPQ solutions using the Salesforce Platform (Good to have)\n* Salesforce CPQ (quote calculator plugins & automation), CLM (Apptus Conga CLM), Billing Systems (Zuora, CPQ Billing), and other 3rd party integration\n* Integrate Salesforce with 3rd party analytical platforms, billing systems and other applications via integration tools using SOAP or REST APIs\n* Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships\n* Strong functional and configuration expertise in Sales Cloud\n* Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, Usage billing, seasonal licensing, amendments, extensions, co-terming and renewals\n* Design, configure, administer, and customize SFDC CPQ including, but not limited to, Salesforce lightning APEX class, APEX triggers and supporting test classes, Custom Objects, Workflow Rules, Custom Fields, Validation Rules and Visual Force Pages\n* Own system configuration and user setups as needed. Configure fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, saved searches and dashboards\n\n\n\n\n\nThis is a U.S. remote opportunity. #LI-REMOTE\n\n\nWe are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, genetic information or any other category protected by law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Math, Sales, Medical and Digital Nomad jobs that are similar:\n\n
$70,000 — $130,000/year\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Customer Success Account Manager
\nOverview\n\nAs members of Ruby’s Revenue Department, Customer Success Account Managers directly impact the success of Ruby company initiatives on a regular basis, working in a one-to-many, month-to-month subscription model. The CSM team is responsible for retention, cross-sell, up-sell, and expansion of their portfolio of SMB customers. Collaborating cross-functionally and acting strategically throughout the customer journey, Customer Success Account Managers ensure our customers see Ruby as an irreplaceable extension of their team. A fantastic career opportunity for experienced CSMs, new members of the team hit the ground running acting as growth accelerators and trusted advisors to their assigned customer base. \n\nThis position reports to the Director, Customer Success and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n* Take ownership of our company’s retention goals by proactively identifying, escalating, and resolving churn risk, as well as retain customers when a cancel is requested.\n\n* Exercise a variety of tactics, including building customer success plans and quarterly reviews, and proactively communicating via scheduled calls, video conferences, and email to educate customers, solve problems, and drive engagement with Ruby products and services, e.g. Chat, mobile/web app adoption, porting, etc.\n\n* Foster and leverage genuine relationships with customers to create Ruby advocates, build a pool of willing participants for marketing campaigns, promote word of mouth referrals, and generate and close cross-sell opportunities.\n\n* Evaluate where engagement and feature adoption are lacking, and design strategies for converting customers to Ruby super-users.\n\n* Be the voice of Ruby customers, soliciting feedback and sharing their requests to inform cross-functional initiatives to improve customer experience and increase their lifetime value with Ruby.\n\n* Stay up to date on Ruby’s processes and offerings, as well as industry and Customer Success best practices, and regularly share learnings and collaborate with teammates to help shape future playbooks.\n\n\n\n \n\nKey Success Indicators\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* Your ability to confidently anticipate your customer’s need makes some think you may be a mind-reader. Your ability to connect that need to a Ruby solution and paint a convincing picture of the value derived makes others think you might have been in Sales or Marketing in another life.\n\n* You are a logical thinker and use data, process documentation, and your gut instincts to extrapolate meaning and translate customer speak into sensible action items and usable instructions.\n\n* You can work independently, and are recognized for being resourceful, accountable, proactive, and productive.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team.\n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\n \n\nYour Background\n\n\n* Minimum 1-3 years of experience succeeding as a Customer Success Manager or Account Manager required with 1 year in a Customer Support role at a Technology company preferred.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* Driven by Ruby’s Mission, Vision, and a love of small businesses. A shining example of providing top-notch customer experiences.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Excellent reliability and record of responsible attendance, including effective time management and prioritization skills.\n\n* Able to communicate confidently and effectively with diverse audiences over the phone, in writing, and in person.\n\n* Thrive when multi-tasking in a technology-driven environment, balancing inbound and project-based work, and managing multiple priorities simultaneously.\n\n* Experience and comfort with serving customers with high-urgency requests.\n\n* Proficient in a variety of MS Office applications, solid computer skills, and an ability and desire to learn new skills.\n\n* Track record of ongoing personal improvement, independent learning, and goal setting and achievement.\n\n\n\n\nWork Environment \n\nCandidates near Portland have the option to work from our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person or virtually, by phone and computer. \n\nRuby participates in e-Verify where mandated by state or federal law, such as AZ. Feel free to ask us about this if you have any questions. \n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Video, Ruby, Marketing, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Location\nTucson, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Classy is hiring a Remote Manager Commercial Sales
\nClassy helps nonprofit organizations maximize their impact by creating exceptional giving experiences. Our market-leading suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we create a global leader in modern giving across B2C and B2B, creating new opportunities to reach more people and organizations across the world. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good.\n\nAs Classy continues its rapid growth, we are looking for a Manager, Commercial Sales! This individual will guide an Account Executive team and will be accountable for the performance of a pod of inside sales professionals. The candidate should have a proven track record of leading a closing inside sales team in a SaaS environment. They will be passionate about meeting revenue, operational and strategic goals, as well as the professional growth, development and success of their team members. The Manager, Commercial Sales will spend the majority of time working with sales representatives to coach, counsel, and mentor them in all aspects of sales efficiency. This Sales Manager will also work closely with the Director, Commercial Sales to keep a pulse on the market and strategize new ideas.\nWhat you’ll do:\n\n\n* Hire, lead, and coach a successful team of full-cycle Account Executives\n\n* Oversee activity and pipeline in Salesforce CRM to exceed your goals\n\n* Maintain accurate and timely forecast reporting\n\n* Develop, empower, and retain top performers\n\n* Effectively guide your sales team to success hitting monthly, quarterly and annual sales goals\n\n\n\nWhat you bring (required):\n\n\n* Bachelor's degree required\n\n* 2+ years experience guiding a quota-carrying, closing sales team and 4+ years experience of progressive B2B experience on an inside sales team\n\n* Shown history of success in a consultative SaaS sales environment\n\n* Proven track record of coaching, attracting, and retaining outstanding sales talent\n\n* A goal-oriented spirit who likes to win: History of consistently exceeding established goals\n\n* Proven ability of driving the sales process from plan to close\n\n* Excellent listening, negotiation, and presentation skills\n\n\n\nWhat would be awesome to have (preferred):\n\n\n* Understanding of MEDDICC as a forecasting tool\n\n* Knowledge of value-based selling\n\n* Salesforce CRM knowledge\n\n* Non profit experience\n\n\n\n\n \n\nWhy you’ll love it here: \n\n\nYou will focus your skills and experience to help drive positive impact in our communities and across the globe.\n\nCompetitive compensation package with uncapped commission\n\nRich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. \n\n401(k) retirement plan with company matching\n\nHybrid workplace with fully remote flexibility \n\nMonetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses\n\nA variety of mental and wellness programs to support employees \n\nGenerous paid parental leave and family planning stipend\n\nSupportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday\n\nLearning & development and recognition programs\n\nGives Back Program where employees can nominate a fundraiser every week for a donation from the company. \n\n\n\n\n \n\nDedication to Diversity \n\nClassy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n
\n\n#Location\nSan Diego, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Aisera is hiring a Remote Senior Sales Operations Manager
\nWhat We Do: AI Service Management (AISM):\n\nAisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.\n\nAisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.\n\nThe Team:\n\nWe are a small but passionate team of 250+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.\n\nAisera is looking for a Sr..Manager of Revenue/Sales Operations with the right combination of Sales/Revenue Operations expertise. This is a key leadership role that will partner closely with the Sales, Marketing, Training & Enablement, and Systems and will report to the Sr. Director of Revenue Operations.\n\nOne of the key focus areas of this role will be to drive the productivity of all Revenue-generating teams through (1) Reporting and Analytics, (2) better tooling, and (3) improved accuracy of data.\n\nThe right candidate will be a hands-on leader who will be naturally effective at prioritizing and directing the key process initiatives that will drive the most impact. This individual will also be willing and able to roll up their sleeves and lead process design efforts while partnering closely with our systems leaders to design increasingly scalable systems.The Sr.Manager of Revenue Operations will support setting the vision for the team and will collaborate closely with Sales, Marketing, Finance, Legal, and Executive leadership to optimize the strategies, processes, systems, and talent that will accelerate Aisera’s ability to realize the company’s full potential. The right candidate will quickly become a trusted operating partner and strategic advisor to Aisera’s Sales Leadership team, and will ensure successful delivery of Sales planning, forecasting, pipeline management, account assignments, territory planning, GTM rules of engagement definition, Sales performance reporting and process optimization.\n\nYou will:\n\n\n* Act as a trusted advisor and specialist to Sales leaders, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business.\n\n* Partner closely with, Sales, Marketing and Exec Leaders to drive go-to-market strategies while collaborating cross-functionally with other teams to achieve growth goals\n\n* Keep customer, lead, revenue, and other corporate data aligned and accurate across the organization\n\n* Analyze the productivity of the Sales and BDR teams through data\n\n* Own the tech stack, implementation and on going management.\n\n* Collaborate with the leadership team to proactively produce reports and dashboards for the sales team to drive performance trends and business insights.\n\n* Assist and support in any other tasks as defined by the leadership team\n\n* Drive towards simple, scalable solutions to difficult problems.\n\n* Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity. Communicate findings clearly and effectively and make recommendations for improvement.\n\n* Identify reporting issues, gaps in processes, and drive timely resolution\n\n* Conduct ad-hoc analysis, and support related projects as needed\n\n\n\n\nYou'll Need:\n\n\n* Bachelor's degree or equivalent experience, advanced degree or MBA preferred\n\n* 10+ years of experience with 5+ years experience as a Sr. Sales/Revenue Operations in an Enterprise Software/SaaS company\n\n* Proven ability to support teams across time zones and to help scale the business\n\n* Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy\n\n* Proficiency in Salesforce.com with expertise in leading Salesforce improvement efforts, and other sales tools such as LinkedIn Sales navigator.\n\n* Experience with Data Warehouse technologies, Business Intelligence (BI) applications\nand reporting\n\n* Fluency in other systems and sales tools, including CPQs, Prospecting and data tools (Salesloft, ZoomInfo, LinkedIn Sales Navigator), Sales Intelligence tools (Clari and Gong),\nand other tools that drive Sales/CS productivity (Docusign, etc.)\n\n* Experience in creating and managing advanced models and scenario analysis in MS excel\n\n* Proficient in advanced functions of MS suite and G Suite.\n\n* Excel including the Excel advanced functions (e.g. pivots, lookups and macros)\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Executive, Microsoft, Senior, Marketing, Excel, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
A-LIGN External is hiring a Remote Customer Success Onboarding Specialist
\nCustomer Success Onboarding Specialist (CSM) \n\n \n\nABOUT THE ROLE \n\nThe Customer Success Onboarding Specialist will work as a branch of Customer Success in unison with Retention/Account Management and Service Delivery teams on direct contact with Customer accounts. With the guide of the VP of Customer Success the CSM will be responsible for onboarding and training new A-SCEND customers and prospects. Working closely with our Sales, Retention, Integrations and Platform teams, you will use your strong communication skills and technical know-how to engage existing and prospective customers as you help them – potentially for the first time - realize the value that A-SCEND brings to their compliance initiatives. \n\nThe Onboarding Specialist will actively monitor and manage all account onboarding project status. This includes regular communication with customers to ensure that onboarding is progressing appropriately. \n\nOnboarding Specialists must share best practices with others to enhance the quality and efficiency of customer service. Onboarding Specialists provide accurate and timely feedback for purposes of measuring, tracking, and driving continuous service level improvements. The Onboarding Specialist will maintain and expand working knowledge of current A-LIGN solutions and related compliance standards and technologies. \n\nThe Onboarding Specialist is always expected to represent A-LIGN with the highest level of professionalism, and to mentor others in the group regarding the same. \n\n \n\nPAY CLASSIFICATION: Full-Time, Exempt\n\n \n\nRESPONSIBILITIES\n\nSpecific duties include the following: \n\n\nMaintaining a positive A-LIGN representation when speaking with clients \n\n\n\n\n\nPromote a “customer first” environment at all times. \n\nBecome an A-SCEND platform domain expert. \n\nUnderstand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process. \n\nWork closely with clients and their technical teams to ensure painless onboarding \n\nTrain clients in software platform basics and provide progressive guidance throughout the implementation and campaign launch process. \n\n\n\n\n\nTrack and hit key implementation milestones. \n\nProvide single point of contact for customer onboarding concerns \n\nRegularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately \n\nDevelop highly effective relationships across all A-LIGN departments \n\nAssist in proactively managing, measuring, and tracking customer feedback to ensure timely resolution \n\n\n\n\n\nEnsure client expectations are regularly met \n\nAbility to build and maintain strong rapport with client base \n\n\n\n\n \n\nMINIMUM QUALIFICATIONS\n\nBachelor’s Degree or higher in STEM related field is preferred. \n\n \n\nPREFERRED EXPERIENCE \n\nPreferably, at least two (2) years of experience in customer facing role at a SaaS company and/or one (2) years of experience in professional services/auditing. Previous knowledge/use of Salesforce is recommended, but not required. Strong organizational and analytical skills. Attention to detail. Critical thinking and proven complex problem-solving skills required. Customer first mentality; ability to empathize and build customer loyalty. \n\n \n\nSKILLS\n\nLeadership/Ownership/Accountability: \n\n\nAbility to actively drive problems to resolution \n\nAbility to own issue resolution, leading to root cause analysis and remediation \n\nSound decision making and critical thinking skills \n\nCoachability \n\n\n\n\n\nAbility to meet deadlines and follow oral and written instructions \n\nOrganization and prioritization skills \n\n\n\n\n \n\nCommunication skills: \n\n\nExcellent written and verbal skills \n\n\n\n\n\nStrong interpersonal skills to interact with clients, management, and peers \n\nEffective cross-department communication \n\nDocument and communicate resolution and action plans \n\nThe ability to contribute to a team environment with a high degree of professionalism and skill. \n\nAbility to work individually as well as part of a team \n\n\n\n\n\nOutgoing personality \n\nCoachability \n\n\n\n\n \n\nTechnical skills: \n\n\nHigh-level technical skills related to onboarding customers to a SaaS platform \n\n\n\n\n\nKnowledge of support tools and ticketing/documentation systems \n\nExperience supporting initiatives associated with multiple clients is preferred \n\n\n\n\n \n\nThis position requires some technical, customer service and rapport building abilities, strong analytical and problem-solving skills, a high level of professionalism, the ability to multi-task, strong attention to detail and self-motivation. The candidate will ideally have 2+ years’ experience in progressively responsible roles relating to cybersecurity or compliance services delivery. \n\n \n\nBENEFITS\n\n\n* Health, Vision, Dental\n\n* 401k Employer Matching\n\n* Vacation Bonus\n\n* Parking Allowance\n\n* Short Term Disability\n\n* Long Term Disability\n\n* Life Insurance\n\n* TSA Precheck Reimbursement\n\n* Flu Shot Reimbursement\n\n* Flexible Paid Time Off\n\n\n\n\n \n\nABOUT A-LIGN\n\nA-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.\n\n \n\nCOME WORK FOR A-LIGN!\n\nApply online today at A-LIGN.com!\n\nA-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Salesforce jobs that are similar:\n\n
$65,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🏖 Paid time off\n\n
\n\n#Location\nTampa, Florida, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
A-LIGN External is hiring a Remote Outbound Account Executive SMB
\nABOUT THE ROLE\n\nAs an Outbound Account Executive, you will focus on prospecting, uncovering, and selling new business through the internet, phone communications. The Outbound Account Executive will be a true hunter who is responsible for maintaining a healthy sales funnel and progressing opportunities in the sales cycle to ensure monthly and annual objectives are met. \n\nREPORTS TO: Director of Outbound Sales - SMB\n\nPAY CLASSIFICATION: Full-Time, Exempt\n\nRESPONSIBILITIES\n\n\n* Consult with prospective clients and develop solutions for their audit needs.\n\n* Prospect, generate and uncover opportunities in assigned territory.\n\n* Be an impactful member of the sales team by achieving monthly revenue goals.\n\n* Scope all A-LIGN’s services lines with excellent understanding and ability\n\n* Accurate and consistent forecast of monthly sales projections\n\n* Complete daily Salesforce tasks on time\n\n* Communicate needs of the client to the service delivery team\n\n* Entice clients by designing and presenting informative proposals and presentations.\n\n\n\n\n\nMINIMUM QUALIFICATIONS\n\nEXPERIENCE\n\n\n* Experience with quota attainment, preferable prior president club or full annual quota attainment.\n\n* Work experience in cybersecurity, software (SaaS), or professional services sales.\n\n* Working an assigned territory.\n\n* Experience running sales meetings, presentations, and position products to fit prospect needs.\n\n\n\n\nSKILLS\n\n\n* Ability to meet deadlines with a high degree of motivation\n\n* Excellent communication skills\n\n* Self-starter\n\n* Territory management\n\n* Thrives in a fast-paced environment\n\n* Ability to work individually as well as collaboratively\n\n\n\n\nBENEFITS \n\n\n* Employer Paid Health, Vision, Dental \n\n* 401 (K) Plan with Employer Matching \n\n* Competitive Bonus Structure \n\n* Employer Paid Life Insurance and Disability Insurance \n\n* Generous Paid Time Off Plan \n\n* Virtual Employment \n\n* Technology Allowance \n\n* Vacation Bonus \n\n* Paid Office Closure December 24-January 1 \n\n* Paid Holidays Schedule \n\n* Certification Reimbursement\n\n* Flu Shot Reimbursement \n\n\n\n\nABOUT A-LIGN \n\nA-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce and Sales jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
🏖 Paid time off\n\n
\n\n#Location\nRemote - Nationwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Openlogix Corporation is hiring a Remote Salesforce Architect
Job Title: Salesforce Architect\nRole type: Contract to hire - 3 to 6 months\nLocation: US Remote\n\nRequired skills: \n10+ Years of hands-on experience in developing solutions using Salesforce platform\nPrior experience working as a Salesforce Architect or similar capacity in an enterprise is required\nStrong experience in Salesforce implementation for full lifecycle enterprise software projects\nProven ability to build, manage and foster a team-oriented environmentExcellent leadership, communication, and management skills\nExperience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL\nExperienced in Salesforce Data migrations with native tools such as Data Loader and 3rd party tools (MuleSoft, etc.)\nSalesforce Developer and other certifications strongly desiredBuild and run custom demonstrations and deliver Proof of Concepts (POC) using SalesforceDevelop and author technical business solutions, product presentations, and demonstrations\nAbility to grasp new business process and apply Salesforce platform technology to developSoftware Solutions (out of the box and on platform developed solutions)\nEnsure the Salesforce.com technical design aligns to overall enterprise architecture and scales well\n\n*OLC*\n\nOpenLogix Corporation is an Equal Opportunity Employer. OpenLogix does not discriminate on the basis of race, color, religion, gender, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
KnowBe4 is hiring a Remote B2B Sales Account Executive Richmond Virginia
\n\n\nRemote positions open to the US only. #ZR\n\nAs a B2B Sales Account Executive, you will be responsible for a full cycle sales role from prospecting to close. You will run online demos of the KnowBe4’s Security Awareness Training Platform and close net new business in this role. Prospective clients will consist of small and mid-sized businesses. \n\nResponsibilities:\n\n\nBecome a subject matter expert on our cyber security awareness training platform and use your consultative sales approach to close deals \n\nClose new business at or above quota\n\nBuild relationships and rapport with clients using a bottom up approach \n\nBe able to build a book of business by utilizing hunting skill sets with Salesforce and some warm leads provided to you\n\n\n\n\nMinimum Qualifications:\n\n\nProven track record of being a results driven top performer\n\nAbility to exceed monthly revenue targets consistently\n\nExperience managing an individual sales quotas and upkeep of prospect pipeline\n\nExperience in selling a SaaS or IT related product is a plus\n\nEvidence of success in a remote position where you’ve shown effective time management\n\nBe able to work effectively and effectively both in a team office environment and remote\n\n\n\n\nThe compensation for this position ranges from $70,000-$160,000 including base, bonuses and commissions. For more details, click here www.knowbe4.com/careers/know-your-pay/smb-sales \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Location\nRichmond, Virginia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Weedmaps is hiring a Remote Salesforce Administrator Business Analyst
\nSalesforce Administrator/Business Analyst (Remote)\n\nOverview:\n\nAs a Salesforce Admin, you will aid in the ongoing development and documentation of Salesforce products owned by Weedmaps. You will assist in the day-to-day configuration, support, maintenance of CRM platform, while overseeing documentation and change management practices. This Salesforce Administrator is expected to assist in daily operations and support functions for the Weedmaps Salesforce Ecosystem. \n\nThe impact you'll make:\n\n\nHandles basic administrative functions including user account maintenance, reports and dashboards, automation, and other routine tasks\n\nAssists Senior Salesforce Personnel in collection of requirements and documentation \n\nWrites change management and technical documentation for release notes \n\nCoordinates the evaluation, scope, and completion of new development requests\n\nWork with leadership to ensure appropriate levels of support are given and that requests are resolved in a timely fashion\n\nWork with Management to drive efficiency through tooling and business process automation.\n\nSupport Senior Salesforce Personnel in their duties, aid in handoffs with business partners \n\nGood understanding of how to map business processes within Salesforce.com while being able to explain technical elements to non technical personnel, verbally and in writing \n\nOther duties as assigned\n\n\n\n\nWhat you've accomplished: \n\n\nAt least 2 years of administrative experience of Salesforce.com and a willingness to grow knowledge\n\nBachelor degree preferred\n\nStrong project management skills and a positive attitude\n\nWillingness and ability to learn new skills in both low-code and no-code environments\n\nProductivity/quality standards: accuracy, timeliness, thoroughness\n\nTeamwork across departments\n\nProficient in Microsoft Excel or other data aggregate software \n\nOrganized and detail-oriented\n\nExcels in a fast-paced work environment\n\nStrong communication skills, both oral and written\n\nAbility to multitask with competing priorities\n\nSelf-starter who works well independently\n\nComfortable with long-term remote work\n\nAdaptable and calm under pressure\n\n\n\n\nOur 2022 Benefits:\n\n\nMedical, Dental & Vision benefits (effective Day1):\n\n\n\nEmployee - employer paid premium 100%\n\nDependent - employer paid premium 80%\n\nHMO - Kaiser & Anthem\n\nPPO and HDHP with HSA - Anthem\n\n\n\nBasic Life & AD&D - employer paid 1x salary\n\n401(k) Retirement Plan (with employer contribution)\n\nPTO (3 weeks accrued); 5 sick days\n\nSupplemental, voluntary benefits\n\n\n\nKindbody (family planning/fertility) including up to $10,000 towards cash-pay services\n\nBenefitEd (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year\n\nFSA (Medical, Dependent, Transit and Parking)\n\nVoluntary Life Insurance\n\nCritical Illness Insurance\n\nAccident Insurance\n\nShort- and long-term disability Insurance\n\nPet Insurance\n\nCompany-paid identity theft protection\n\nRocket Lawyer legal services platform\n\n\n\nPaid parental leave\n\nReimbursements for home office setup and monthly WiFi\n\n\n\n\nWhy Weedmaps?\n\n\nYou get to play a meaningful role in the future of cannabis and how it’s regarded globally\n\nCatered lunches provided while working in the office\n\nCasual work environment, no fancy clothes required, but you are free to dress to the nines!\n\nGenerous PTO and company holidays\n\nEndless opportunities to network and connect with your Weedmappers through education and speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!\n\n\n\n\nWeedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.\n\nApplicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please inform us if you need assistance participating in the interview process.\n\nAbout Weedmaps:\n\nWM Technology, Inc.’s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we’ve seen in the past 10 years.\n\nFounded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.\n\nWM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.\n\nHeadquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.\n\nNotice to prospective Weedmaps job applicants:\n\nOur team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following:\n\n\nOur recruiters will always communicate with candidates through an @weedmaps.com email address.\n\n\n\n\n\nCORRECT: [email protected]\n\n\n\n\n\nINCORRECT: [email protected]\n\n\n\n\n\nOur recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.\n\n\n\n\n\nIf you are interested in a role at Weedmaps, please apply through our established channels.\n\n\n\n\n\nWeedmaps Careers Page or LinkedIn\n\n\n\n\nIf you are unsure if a communication is legitimate, please contact our recruitment team at [email protected] and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us! \n\n#LI-REMOTE #WMFromAnywhere \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Analyst, SaaS, Support, Education, Microsoft, Mobile, Senior, Excel and Legal jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n
\n\n#Location\nIrvine, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Customer Success Manager
\nOverview\n\nAt Ruby, we are smitten with our customers, and rally our efforts to empower them to freely pursue their purpose. We know that investing in our small business customers and boosting their engagement can not only foster growth and meaningful connections but can also increase our customers’ lifetime value. We are seeking an engaging Customer Success Manager who cares deeply about cultivating customer relationships and has a laser focus on the health, retention, and expansion of their portfolio of accounts.\n\nThe Customer Success Manager role requires a thorough knowledge of our services, products, and support systems, as well as the ability to help our customers achieve success with Ruby solutions. The person we’re after is a solid post-sales expert who knows their way around technical troubleshooting, consults businesses on their goals with care and ease, and isn’t afraid to tackle upsell and cross-sell to level up their customers’ experiences.\n\nAs members of Ruby’s Revenue Dept, CSMs directly impact the success of Ruby company initiatives on a regular basis, working in a one-to-many, month-to-month subscription model. The CSM team is responsible for collaborating cross-functionally and acting strategically throughout the customer journey to ensure our customers see Ruby as an irreplaceable extension of their team. A fantastic career opportunity for experienced CSMs, new members of the team hit the ground running acting as growth accelerators and trusted advisors to their assigned customer base.\n\nThis position reports to the Director, Customer Success and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n* Take ownership of our company’s retention goals by proactively identifying, escalating, and resolving churn risk, as well as retain customers when a cancel is requested.\n\n* Exercise a variety of tactics, including building customer success plans and quarterly reviews, and proactively communicating via scheduled calls, video conferences, and email to educate customers, solve problems, and drive engagement with Ruby products and services, e.g. Chat, mobile/web app adoption, porting, etc.\n\n* Foster and leverage genuine relationships with customers to create Ruby advocates, build a pool of willing participants for marketing campaigns, promote word of mouth referrals, and generate and close cross-sell opportunities.\n\n* Evaluate where engagement and feature adoption are lacking, and design strategies for converting customers to Ruby super-users.\n\n* Be the voice of Ruby customers, soliciting feedback and sharing their requests to inform cross-functional initiatives to improve customer experience and increase their lifetime value with Ruby.\n\n* Stay up to date on Ruby’s processes and offerings, as well as industry and Customer Success best practices, and regularly share learnings and collaborate with teammates to help shape future playbooks.\n\n\n\n \n\nKey Success Indicators\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* Your ability to confidently anticipate your customer’s need makes some think you may be a mind-reader. Your ability to connect that need to a Ruby solution and paint a convincing picture of the value derived makes others think you might have been in Sales or Marketing in another life.\n\n* You are a logical thinker and use data, process documentation, and your gut instincts to extrapolate meaning and translate customer speak into sensible action items and usable instructions.\n\n* You can work independently, and are recognized for being resourceful, accountable, proactive, and productive.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team.\n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\n \n\nYour Work DNA\n\n\n* Ruby Reliability –I thrive on earning the trust of clients, co-workers, and our internal partners. I deliver high quality work on time and on task; I take the time to ensure procedures are followed creating continuity with our processes and customer satisfaction expectations are met if not exceeded.\n\n* Resolution Driven –I innovatively find solutions to challenges clients are experiencing by collaborating with management and interdepartmental subject matter experts that can source alternative and effective solutions to support our clients effectively strengthening out partnerships. We are in this together!\n\n* Collaborative mindset –I collaborate with others; I strive to share information openly; I actively listen and take time to empathize and understand the viewpoints and perspectives of others; I Fondly show recognition and appreciation for the contributions of others.\n\n* Integrity first approach –I am proud of the way I represent myself and Ruby every day and in every action; I act with good intentions; I have direct, honest, and open conversations while creating a positive work environment where open dialogue is appreciated and valued; I represent information and data accurately and completely.\n\n\n\n\n \n\nYour Background\n\n\n* Minimum 1-3 years of experience succeeding as a Customer Success Manager or Account Manager required with 1 year in a Customer Support role at a Technology company preferred.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* Driven by Ruby’s Mission, Vision, and a love of small businesses. A shining example of providing top-notch customer experiences.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Excellent reliability and record of responsible attendance, including effective time management and prioritization skills.\n\n* Able to communicate confidently and effectively with diverse audiences over the phone, in writing, and in person.\n\n* Thrive when multi-tasking in a technology-driven environment, balancing inbound and project-based work, and managing multiple priorities simultaneously.\n\n* Experience and comfort with serving customers with high-urgency requests.\n\n* Proficient in a variety of MS Office applications, solid computer skills, and an ability and desire to learn new skills.\n\n* Track record of ongoing personal improvement, independent learning, and goal setting and achievement.\n\n\n\n\nWork Environment \n\nCandidates near Portland have the option to work from our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person or virtually, by phone and computer. \n\nRuby participates in e-Verify where mandated by state or federal law, such as AZ. Feel free to ask us about this if you have any questions. \n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Ruby, Marketing, Sales, Design, Video and Digital Nomad jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Location\nSpringfield, Missouri, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ruby Receptionists HQ is hiring a Remote Relationship Manager
\nOverview\n\nThe Relationship Manager is the business owner of a book of new and existing Ruby customers and leads the strategic relationship with each assigned account. The Relationship Manager is responsible for ongoing relationship management, monthly renewals and solution up-sells/cross-sells, focusing on retention and expansion. You will execute a high-touch customer journey process across multiple verticals, leveraging data to drive retention improvement initiatives to build predictable retention and cross-sell models that support Ruby’s market position as the leading virtual receptionist and chat services solution provider.\n\nThe Relationship Manager will have a passion for working with SMB customers to understand their business needs and how Ruby can deliver value in support of our growth and retention goals. This role consistent of a cadence of outreach to proactively manage our fastest growing customer base (high-volume plans) and ensure that we are equipped to service and support their needs. Supporting the company’s most strategic customer relationships, the AM will work hand-in-hand with all customer-facing teams across the organization, including Sales, Onboarding, Customer Support, Customer Success and our Customer Marketing Teams.\n\nThis position will report to the Director of Account Management and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby’s largest customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n\n\n* Anticipate and secure renewal of all current customer contracts.\n\n* Execute on steps in cadence aligned to the high-touch customer journey that is designed based on tenure of account to Ruby.\n\n* Resolve complex problems for customers and proactively identify opportunities to deepen customer relationships and exceed expectations.\n\n* Partner with Sales and Onboarding Team to ensure successful customer transition and a wildly successful first 90 days with Ruby.\n\n* Organize, prepare, and conduct regular business reviews with customers to ensure alignment and expectations, demonstrate and reinforce the value of the customer’s investment.\n\n* Maintain a high-level of customer satisfaction as evidenced by NPS, word-of-mouth referrals and case studies.\n\n* Collaborate with members of the marketing, customer success and support, sales, technology, finance, and data science teams to identify areas for improvement.\n\n\n\nYour Work DNA\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* You seek to understand the why behind the ask and then use data to inform next-best actions.\n\n* You possess an internal competitiveness and natural curiosity to constantly strive for improved results.\n\n* You love the fast-paced environment of a growth-stage company, and possess a scrappy, hands-on, roll-up-your-sleeves approach.\n\n* You understand the needs and purchase behavior of small businesses, and the value of the human connection in business success.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team. \n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\nYour Background\n\n\n* Minimum 3+ years of relevant B2B technology customer success and/or account management experience; SaaS to SMB experience preferred.\n\n* Must have a strong analytical and quantitative skill set combined with a strength to analyze data, interpret, and translate results to produce actionable changes.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* The strength (and flexibility) to remain calm and focused in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending solutions.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Highly efficient team player, with the ability to also work independently in an ever evolving, fluid environment.\n\n* Bachelor’s degree in business, or related field or equivalent work experience in lieu of a degree.\n\n\n\n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Ruby, Marketing and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.\nWhat We’re Looking For:\nThe Contracts Administrator supports multiple university partners and internal Placement stakeholders, ensuring that contracts are executed and student clearances are completed in a timely manner. The Contracts Administrator is responsible for new affiliation agreements and for ensuring current affiliation agreements are renewed and maintained, contributing to student retention and on-time placements. \nResponsibilities Include, But Are Not Limited To:\n\n\n* Delivers on the contract process from inception to execution, while maintaining excellent communication with multiple stakeholders through that process.\n\n\n* Ensures contracts are processed and executed in a timely manner to support on-time student placement and student retention. \n\n* Communicates status updates to Placement Specialists on current caseload of contracts and clearances.\n\n* Ensures accuracy and details of the executed affiliation agreements are correct and appropriate.\n\n* Provides exceptional service, communication, and support to internal stakeholders, students, university partners and placement agencies throughout the placement lifecycle. \n\n\n\n\n\n* Identifies and administers placement agency clearances that are necessary for students to begin placement on time while coordinating with students, internal stakeholders, and university partners to ensure completion. \n\n* Maintains Salesforce database to ensure accuracy of site/network coverage, requirements, and expiration dates.\n\n\n\nThings That Should Be In Your Background:\n\n\nBachelor’s degree required\n\n1-2 years of administrative, healthcare or legal experience in a fast-paced, high-volume work environment highly preferred\n\nExceptional attention to detail \n\nStrong communication skills, both written and verbal\n\nExperience with Customer Relationship Management (CRM) database preferred; experience with Salesforce highly preferred\n\n* Previous experience in Education industry preferred\n\nExperience working with multiple internal and external stakeholders preferred\n\n\n\n\nBenefits & Culture\nOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow\nWe offer comprehensive benefits (unique per country) and excellent work/life balance.\nFull-time, U.S. benefits include: \n\nMedical, dental, and vision coverage\n\nLife insurance, disability, and 401(k) employer match\n\nEmployee stock purchase plan\n\nFree snacks and drinks in-office\n\nGenerous paid holidays and leave policies, including unlimited PTO\n\nAdditional time off benefits include: volunteer days, parental leave, and a company-wide winter break\nThe anticipated base salary range for this role is ($42,000-$45,000), with potential bonus and equity eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\n\n2U Diversity and Inclusion Statement\n\nAt 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \n\nAbout 2U Inc. (NASDAQ: TWOU)\nFor more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.\n\nAbout edX\n\nedX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.\n\nLearn more at https://2u.com/careers/ \n#NoBackRow\n\nThe above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\n\n2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Education, Legal and Non Tech jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n
\n\n#Location\nWashington, District of Columbia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
