Sword Health is hiring a
Remote Senior AI Product Manager
\nSword Health is on a mission to free two billion people from pain as the worldโs first and only end-to-end platform to predict, prevent and treat pain. \n\n\nWith 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.\n\n\nRecognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but weโve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and weโre looking for individuals with passion, commitment, and energy to help us scale our impact. \n\n\nJoining Sword Health means committing to a set of core values, chief amongst them to โdo it for the patientsโ every day, and to always โdeliver more than expectedโ on behalf of our members and clients.\n\n\nThis is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people โ accessible to all.\n\n\nThe AI Team\n\n\nSwordโs AI team sits at the intersection of productized Machine Learning (ML) and software development, working across the Sword platform to enable its ultimate vision of AI Care: unprecedented levels of care, both in scale and quality, through AI-powered clinician and member experiences that "๐ amplify the human touch".\n - e.g., a decision support system for clinical prescription management, a ranking system to direct attention to members requiring assistance, and an engagement system surfacing the most relevant data points for any given communication.\n\n\nExamples of this are projects like โPhoenixโ and all the decision support systems that empower our Physical Therapists to provide world-class care to our members\n\n\nIn this role, youโll work under the VP of Product Innovation in a team of AI Product Managers dedicated to crafting and executing these experiences.\n\n\n\nWhat youโll be doing: \n* Influencing the teamโs roadmap by proactively identifying opportunities across Sword for high-impact ML initiatives;\n* Partnering with technical and non-technical stakeholders to properly scope those initiatives, by deep-diving into the underlying pain points, assessing the adequacy of ML solutions, defining requirements, and laying out high-level approaches;\n* Support execution & iteration by working with other teams (Engineering, Product, Clinical, Operations) in tight feedback loops to make sure requirements are met, scope is adjusted as new information comes in, and development does not drift away from high-value product experiences;\n* Being the face of ML solutions at Sword: preparing releases, communicating changes, collecting feedback from end users; and acting as the first layer of troubleshooting;\n* Deep-diving into specific topics across Sword both to guarantee AI compatibility and to bring relevant business/technical context to the team;\n* Acting as an enabler: preemptively identify and address risks, ambiguities, future needs, and blindspots; find balanced solutions for unexpected blockers.\n\n\n\nWhat you need to have:\n* 5+ years of experience as a Product Manager of a highly technical AI-powered product;\n* Solid experience in production-grade MLE/DS projects from ideation to maintenance (proof-of-concept, iteration, release and monitoring);\n* Ability to exercise sound judgment over ML/DS topics and understand the nuanced implications in the downstream product experience;\n* A good zoom dial: move between the problem and solution spaces as needed, interfacing with both non-technical (physical therapists, business decision-makers) and technical (MLE/DS, tech leads) stakeholders through adequate, timely communication;\n* Impeccable oral and written communication skills, wielded often as tools for alignment-seeking and problem distillation;\n* Strong critical thinking: strategically disagree upwards or with peers as necessary;\n* Autonomy & self-direction: aware of the teamโs direction, prioritize accordingly with limited supervision even when faced with ambiguity;\n* A natural curiosity and intuition over both old and new AI techniques and the product/business problems they can address.\n\n\n\nWhat we would love to see:\n* Have experience working in a fast-paced environment wearing different hats, acting scrappy when the situation calls for it;\n* Have experience with BigQuery and Looker for business and product analytics;\n* Have experience with the Python data stack;\n* Get itchy with suboptimal processes and canโt help but propose improved versions.\n\n\n\nTo ensure you feel good solving a big Human problem, we offer:\n* A stimulating, fast-paced environment with lots of room for creativity;\n* A bright future at a promising high-tech startup company;\n* Career development and growth, with a competitive salary;\n* The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;\n* A flexible environment where you can control your hours (remotely) with unlimited vacation;\n* Access to our health and well-being program (digital therapist sessions);\n* Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.\n\n\n\n\n\n\nPortugal - Sword Benefits & Perks:\n\n\nโข Health, dental and vision insurance\nโข Meal allowance\nโข Equity shares\nโข Remote work allowance\nโข Flexible working hours\nโข Work from home\nโข Unlimited vacation\nโข Snacks and beverages\nโข English class\nโข Unlimited access to our Learning Platform\n\n\n\n\nNote: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.\n\n\n\n\nSword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nPorto