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๐ŸŽง Customer Support Remove this filter
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๐ŸŽˆ

ACI Flooring

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $80k

Executive

 

Marketing

 

Sales

Non Tech

Quality Assurance

Remote

ACI Flooring

aciflooringllc.com

Apply now

๐Ÿ‘€ 20,911 views

โœ… 3,240 applied (15%)

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Also hiring:

ACI Flooring is hiring a
Remote Executive Administrative Assistant

Why choose us?

The focus of ACI Flooring LLC is you! We would like to offer you our expertise, give us a chance to provide you with a proposal for any of your flooring needs!

What makes us special?

Our certified installers have been trained to approach every project with superior detail and service.

What sets us apart from the rest?

We have been established since 2010 and are committed to excellence. Our motto "Built on Quality" is the service we provide to all our customers.

How long have we been doing this?

We have over 40 years of experience. We have set out to provide you with the highest quality service that you will find in the industry.

ABOUT THE POSITION

We are looking for a competent Executive Administrative Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to executiveโ€™s working life and communication.

Responsibilities


Act as the point of contact between the executives and internal/external clients

Undertake the tasks of receiving calls, take messages and routing correspondence

Handle requests and queries appropriately

Maintain a diary, arrange meetings and appointments and provide reminders

Make travel arrangements

Take dictation and minutes and accurately enter data

Monitor office supplies and research advantageous deals or suppliers

Produce reports, presentations and briefs

Develop and carry out an efficient documentation and filing system

Requirements


Proven experience as an executive administrative assistant, senior executive assistant or in other secretarial position

Full comprehension of office management systems and procedures

Excellent knowledge of MS Office

Proficiency in English

Exemplary planning and time management skills

Up-to-date with advancements in office gadgets and applications

Ability to multitask and prioritize daily workload

High level verbal and written communications skills

Discretion and confidentiality


Please mention the word PRECIOUS when applying to show you read the job post completely (#RMy4yMjQuMTQ3LjIxMQ==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation


$60,000 — $80,000/year


Benefits

๐Ÿ’ฐ 401(k)

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Paid time off

๐Ÿ’ฐ 401k matching

๐Ÿ–ฅ Home office budget

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)

How do you apply?


Apply for this job

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๐ŸŽˆ verified closed

GovAssist


๐ŸŒ Worldwide
๐Ÿ’ฐ $10k - $20k

GovAssist

govassist.com

๐Ÿ‘€ 91,685 views

โœ… 6,207 applied (7%)

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This job post is closed and the position is probably filled. Please do not apply. Work for GovAssist and want to re-open this job? Use the edit link in the email when you posted the job!



We are GOVASSISTย 




GovAssist is a highly specialized consultancy organization with a primary focus on facilitating immigration to the United States.


At GovAssist, we pride ourselves on our unwavering commitment to providing exceptional services. Our partnership with GovAssist Legal allows us to offer a comprehensive wide array of visa solutions tailored to meet our customer's unique needs and specific requirements. Our proficient and knowledgeable team is well-versed in all facets of visa processing, from investor visas, marriage visas, and citizenship to green card procedures. Countless individuals have been able to successfully travel or move to the United States after relying on our devotion to aiding them in navigating the often complexity of this process.

Reviewing a part of our ongoing projects will give you a clear idea of our current focus and priorities
: govassist.com, govassistlegal.com, evisa.us.com, travelassist.us.com, and visaexpress.us.com.

ย 
As an industry frontrunner, we strive for excellence in all aspects of our services, constantly innovating and making strategic adjustments to ensure our customers receive the optimal outcome.

The most important aspects of our recruitment process are self-awareness and collaboration. We seek individuals who possess a thorough comprehension of their own selves and what they wish for in their professional path. We welcome the chance to get to know you, and we are committed to building a diverse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics. ย 


The Opportunity


Our team is actively seeking resourceful and enthusiastic Customer Service Representatives to collaborate with as a part of our global consulting program. We think of You as an independent, high-achieving individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive.ย 


* as a member of the team, you will constantly promote and preserve GovAssist's dedication to delivering an outstanding customer experience.

* we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to unravel solutions outstandingly.ย 

* you will handle a generous volume of inquiries via multiple channels (calls, chats, e-mails) - this is why, besides being an upbeat and proactive listener, having a solid background in a similar customer service position is required (at least two years).

* every collaborator takes ownership of their work but can always engage others for assistance when necessary; thanks to our strong team spirit, we are always keen to help our colleagues.ย 

* multiple time zones collaboration: effective communication is essential.ย 

* autonomy in your time management: fully remote and flexible intervals while enhancing the living you lead.ย 


ย If you are:

* faultless in written and spoken English and Spanish, French, Portuguese, German, Italian, or any other language. ย 

* adaptable, flexible, and comfortable with ambiguity.ย 

* a people person, genuine helper: empathetic with customer goals, frustrations, and circumstances.ย 

* security and privacy-focused; maintaining the company's privacy and data protection processes are crucial.ย 

* customer-centric and business-oriented mindset. ย 

* comfortable with technology and technical terminology.ย 

* organized and detail-oriented; one tiny error will lead to prejudicious repercussions. ย 

* have the ability to communicate effectively with individuals from different backgrounds and levels of comprehensiveness and experience.ย 

* experienced with complex situations, know when and how to maintain your position, and have a dynamic approach to adapting to changing requirements.ย You may need to adjust to different hours and intervals, but we do our best to accommodate time zones based on the team and location.ย ย 


And own:

* a workstation equipped with an Intel i5 equivalent or newer and 16GB or more RAM (you will be using highly resource-consuming apps, the reason for mentioned processing power being necessary);

* a second monitor and noise-cancelling headset;

* and high-speed internet connection: +30 MBPS with less than 100 secs latency;


ย Then let us meet!

The starting hourly rate for this role is $6/h, and we are looking for a committed, full-time, and long-term partnership.


ย You will:

* provide support and consultancy while helping our customers complete the necessary steps in becoming Green Card holders or permanent citizens, as well as travel across the United States for tourism or business matters; we are expecting you to be fully confident while taking ownership in representing this spectrum of customer's experience.ย 

* be a role model leading our support readiness for existing and predicted challenges and sharing ideas to improve the quality of the team's customer support service.ย 

* onboard and integrate yourself into the GovAssist team and become familiar with the various platforms and systems we utilize while offering timely and outstanding support.ย 

* be diligent in attending training sessions and keeping up with knowledge assembled industry-related on our service offerings and products.ย 

* learn how talent is sourced and empowered through the GovAssist network and effectively balance responsibilities to ensure the highest efficiency and productivity.ย 

* build high-touch, consultative, and strong customer relationships through regular and open communications.ย 

* collaborate with a forward-thinking, globally distributed and fully remote team.ย 

* constantly provide feedback and let your management line know how they can help you achieve your goals and potential.ย 

* will keep practicing and gaining fluency while basic skills are mastered, allowing you to take on newer, more exciting challenges across our company.ย 

* contribute to peer success through creativity and sharing critical constructive feedback.ย 

* suggest and challenge current practices and processes to improve the experience for our users and the team.ย 

* document solutions for the knowledge base and share innovation and automation excellence ideas.




ย 

Please mention the word PROPERLY when applying to show you read the job post completely (#RMy4yMjQuMTQ3LjIxMQ==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation


$10,000 — $20,000/year


Benefits

๐ŸŒŽ Distributed team

๐Ÿšซ No politics at work

How do you apply?

This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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Vire


๐ŸŒ Worldwide
๐Ÿ’ฐ $30k - $40k

Non Tech

 

Customer Success

German

Vire

๐Ÿ‘€ 9,007 views

โœ… 780 applied (9%)

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GERMAN and English is required - full time

We are Storrito.com - a software for influencers and social media managers for planning Instagram Stories. Your new colleagues are Max, Nils, Tobias, Julian, and Alina. We are based in Cologne Germany.ย 

Your Job

You are responsible for our customer support. We have over 3,500 customers from all over the world. Every day we receive about 30-40 requests. Your task is to help our customers via chat and, if necessary, in a video call. The daily tasks vary sometimes you have to explain a new feature, create an invoice or place an Up-Sell.


What to expect

  • A fair salary
  • A friendly and supportive team
  • remote work ok
  • Real StartUp atmosphere
  • Growth mindset and room for personal development into customer success or even sales roles


What we are looking for

  • We are looking for f/m/d with experience in customer support
  • Fluent English and German are required.
  • You like Instagram and use it regularly.
  • You keep calm even in difficult conversations.
  • You will take over full responsibility for our customer support.
  • You're not afraid of video calls.

Send your application to: [email protected]

Please mention the word PRODUCTIVELY when applying to show you read the job post completely (#RMy4yMjQuMTQ3LjIxMQ==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation


$30,000 — $40,000/year


Benefits

โฐ Async

๐Ÿ“š Learning budget

๐Ÿ–ฅ Home office budget

๐Ÿšซ No politics at work

How do you apply?

This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
verified closed

Wethrift


โ›ฉ Asia
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿ„ Oceania
๐Ÿ’ฐ $20k - $30k

Ops

 

Marketing

 

Ecommerce

Part Time

Project Management

Affiliate Marketing

Wethrift

wethrift.com

๐Ÿ‘€ 18,587 views

โœ… 711 applied (4%)

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Hi,

Iโ€™m Nick, I started Wethrift 5 years ago.

Weโ€™re a small team of 6 people building products that help shoppers save money online.

Weโ€™d like to invite you to apply to be our 7th, our Affiliate Partnerships Manager, a key role in our team to help grow and manage our broad range of affiliate partnerships.

We like working as part of a small team, itโ€™s part who we are, and we plan to keep things that way. Youโ€™ll be joining Engineers Matt and Sam, Biljana our Operations Manager, Junior Dev Andrea, and Kara our Content Lead.

Staying small allows us to be nimble, flexible, and profitable - we spend a lot of our time experimenting and testing new ideas at a pace that larger companies just canโ€™t keep up with.

We ship quickly, have few meetings, and work on products that are used by millions of people each month.

Our Affiliate Partnerships Manager will be responsible for researching new affiliate monetisation opportunities to help us monetise our traffic, developing new affiliate partnerships with online merchants and managing our existing affiliate partnerships.

Donโ€™t worry if you donโ€™t know much about affiliate marketing - we will teach you everything you need to know.

As our affiliate partnerships manager, you will be responsible for:

  • Currently living inย Europe, Asia, or Oceania.
  • Communicating effectively via email with our affiliate partners.
  • Managing our existing affiliate partnerships using our custom CMS and database platform.
  • Researching and applying for new affiliate programs.
  • Reporting on the performance of our existing affiliate partnerships.

If you have some of the following skills and experience Iโ€™d encourage you to apply. Donโ€™t worry if you donโ€™t meet all of the criteria:

  • Have effective communication skills, especially via email.
  • Have experience communicating with customers, clients or partners via email.
  • Have experience working in ecommerce, online marketing, or affiliate marketing.
  • Have experience using content management systems, database platforms, or spreadsheets.
  • Are a creative, technical thinker who can proactively find ways to automate repetitive tasks and optimise processes.

Weโ€™re based in Melbourne, Australia, but you donโ€™t have to be. We work remotely, on our own schedules.

If youโ€™ve got a growing family, a side-project that you want to spend more time on, or you just donโ€™t like working full-time, I think we might get along. Weโ€™re comfortable with all sorts of working arrangements.

If youโ€™d like to know more - please get in touch with any questions.

If youโ€™d like to apply - please fill out our application form and tell me about your experience, what motivates you, and what youโ€™re looking for in a job.

Our recruitment process usually involves:

  • A brief application form
  • A short screening call
  • A paid test task (around 1 hour)
  • A 1-2 hour interview

Cheers,
Nick Drewe

Please mention the word NOTABLY when applying to show you read the job post completely (#RMy4yMjQuMTQ3LjIxMQ==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation


$20,000 — $30,000/year


Benefits

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿ– Paid time off

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ‘€ No monitoring system

How do you apply?

This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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Endcrawl


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $50k - $50k

Endcrawl

endcrawl.com

๐Ÿ‘€ 23,542 views

โœ… 1,127 applied (5%)

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Endcrawl is looking for a new Customer Support Specialist to help thousands of filmmakers get their film and TV projects across the finish line.

The Job

You'll be responsible for providing world-class customer support to filmmakers who use Endcrawl.com to make their film and TV end credits.

You'll respond to customer email queries, customize end credits projects, and help create both public and internal documentation. Youโ€™ll become one of the worldโ€™s pre-eminent experts at driving our SaaS app.

During training, you'll be expected to be proactive, ask lots of questions, and be a quick learner. Once fully up to speed (2-3 months), you'll spend most of your time on front-line support. Your secondary duties will involve turning your front-line insights into public help articles and internal documentation.

As someone with the best window into day-to-day customer experience, you'll also be expected to synthesize your perspective into bug reports, feature requests, and other internal pitches.

You will not be providing support via phone, Zoom, text chat, Twitter, or other channels.

Eligibility

To be eligible for this position you must be a United States Citizen or Green Card holder. We do not sponsor employment visas. Please do not apply for this job unless you are legally able to work full-time in the USA.

To be eligible for this position you must reside in a North or South American time zone. Please do not apply to this job if you currently reside in Europe, Africa, Asia, or Oceanaโ€”regardless of your work eligibility as described above.

About Remote Work

Endcrawl is a remote company, and this is a remote job.

You'll be working in your home office while geographically separated from your co-workers. Before applying, please consider whether this suits your temperament and lifestyle. We have fun working together, but a small company cannot provide a rich social life. Youโ€™ll be employee number five, and our third Support Specialist. We think small-company remote work is gloriousโ€”but it's not for everyone.

Core Skills

To succeed at Endcrawl, you'll need two things above all else: you need to be a strong writer, and you need to be a strong reader.

  1. As a remote company, our culture is โ€œtext-firstโ€. On the support team, you'll be expected to write clear and concise prose in customer emails, Slack, help articles, our internal knowledge base, and other corners.
  2. When you join Endcrawl, you're also joining a reading club. Besides our weekly all-hands video call, most internal and external communication is text-based.
  3. Beyond reading and writing, you should be a natural problem-solver and adept at translating technical problems into plain English. With customers, your bedside manner will be compassionate and solution-focused. You'll think beyond the obvious to get to the real heart of a question.
  4. We're not looking for post production gurus or folks with deep programming knowledge. But you should be a Power User type with solid baseline technical aptitude. We will train you on the basics of post production tech and expect you to become fluent in the types of challenges that our customers encounter.
  5. This job demands someone with excellent professional-remote skills. That means you're right at home in message boards and chat rooms. Youโ€™re somewhat terminally online. You're comfortable with asynchronous conversations. You understand the rhythms of communicating through different online channels. And you know how to establish a good rapport with your co-workers in an online setting.
  6. Finally, you want to work in customer support or a related tech field as a long-term career path. (A related field could be something like Product Manager or Technical/Product Writer.) This job is not a stepping stone to a career in film and television. We support filmmakers, but we are a software company.

Nice-to-haves

The following skills are not all hard requirements, but it will be useful to have a working knowledge of at least some of these:

  • Markdown
  • Spreadsheets
  • HTML
  • CSS
  • Adobe Photoshop
  • Notion
  • Helpscout
  • MacOS
  • Regular Expressions
  • An appreciation for good typography

The Company

We believe in building calm companies where good people can do good work together in good faith.

Endcrawl has been in business for 11 years. Weโ€™ve been remote-only from day one. That means there is no danger of being โ€œcalled back to the officeโ€ because there is no office.

We work hard but donโ€™t take it with us at the end of the day. And while we occasionally all rally during a busy week, we don't believe in crunch or endless overtime. Your Support Team colleagues at Endcrawl estimate that they put in about 15 hours of extra time per year.

Weโ€™re clear-eyed that as a small company, we canโ€™t offer many promotion paths. The flip side is that we care about your personal career development, and you will make meaningful contributions to Endcrawlโ€™s culture and product as long as youโ€™re here. If thatโ€™s the kind of thing that gets you up in the morning, this job can be rewarding for a long time.

Pay and Benefits

This is a salaried position paying $50,000 per year.

We offer health insurance, including dental and vision.

We will provide you with a work laptop.

Work Hours

You will have a 35-hour work week, Monday through Friday.

During your first 3 months, you should be generally available 9am-9pm Eastern / 6am-6pm Pacific. You will NOT be working 12-hour days, but you will be shadowing and training with different co-workers in different U.S. time zones. So your 35-hour weekly schedule will vary during the initial training months.

Once training is complete, you will settle into a regular schedule. Your shift will be on the later side: approximately 11am-6pm Pacific; or 2-9pm Eastern.

We can hire anyone who is able to legally work in the United States. While your location isn't crucial, your daytime hours should line up with working hours. We don't want to foster night shift burnout.

Time Off

Endcrawl offers 15 days of Paid Time Off and observes 13 holidays per year (9 U.S. federal holidays, plus the week between Christmas and New Year).

How to Apply

Please send your resume and cover letter to [email protected].

Please introduce yourself as a colleague. Remember how much we value writing and reading comprehensionโ€”you might want to start by re-reading this entire thing at least one more time. Tell us something about who you are, and keep it tight. Remember that we have to read a lot of these.

Hiring Timeline

We're accepting applications for this position through June 16, 2023. There's no prize for being first, so please take your time. We look forward to meeting you.

Please mention the word JUBILANTLY when applying to show you read the job post completely (#RMy4yMjQuMTQ3LjIxMQ==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation


$50,000 — $50,000/year


Benefits

๐ŸŒŽ Distributed team

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Paid time off

How do you apply?

This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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