The MasterCraft Boat Company is an American manufacturer of luxury high-performance boats. The company was founded in 1968 in Maryville, Tennessee, and is currently headquartered in Vonore, Tennessee.[1] MasterCraft boats are used in waterskiing, wakeboarding and wake surfing. The company has also produced several boats that are not focused on water sports, such as the NauticStar line of fishing boats. MasterCraft Boat Company is the flagship subsidiary of MasterCraft holdings. MasterCraft focuses on building towboats for water skiing, wakeboarding, and wake surfing.
As a Virtual Assistant, your responsibilities may vary on a day-to-day basis, but may include:
• Managing email and calendar appointments.
• Performing administrative tasks such as data entry, document preparation, and record keeping.
• Coordinating and scheduling meetings or conference calls.
• Conducting research and compiling data as needed.
• Assisting with project management and task tracking.
• Providing general support to teams or individuals as needed.
• Facilitating communications within the team and with external contacts.
Required Skills & Qualifications:
• Fluency in English, both written and verbal.
• Flexibility to work 45 hours per week (Monday-Friday) according to US timezone.
• Possession of Matric (Grade 12) or its equivalent.
• Typing speed of at least 40 words per minute.
• Highly driven, career-oriented individual.
• Minimum of 2 years of experience in an administrative or support role.
• Skilled in both Microsoft Office and Google Workspace.
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👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The focus of ACI Flooring LLC is you! We would like to offer you our expertise, give us a chance to provide you with a proposal for any of your flooring needs!
What makes us special?
Our certified installers have been trained to approach every project with superior detail and service.
What sets us apart from the rest?
We have been established since 2010 and are committed to excellence. Our motto "Built on Quality" is the service we provide to all our customers.
How long have we been doing this?
We have over 40 years of experience. We have set out to provide you with the highest quality service that you will find in the industry.
ABOUT THE POSITION
We are looking for a competent Executive Administrative Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to executive’s working life and communication.
Responsibilities
Act as the point of contact between the executives and internal/external clients
Undertake the tasks of receiving calls, take messages and routing correspondence
Handle requests and queries appropriately
Maintain a diary, arrange meetings and appointments and provide reminders
Make travel arrangements
Take dictation and minutes and accurately enter data
Monitor office supplies and research advantageous deals or suppliers
Produce reports, presentations and briefs
Develop and carry out an efficient documentation and filing system
Requirements
Proven experience as an executive administrative assistant, senior executive assistant or in other secretarial position
Full comprehension of office management systems and procedures
Excellent knowledge of MS Office
Proficiency in English
Exemplary planning and time management skills
Up-to-date with advancements in office gadgets and applications
Ability to multitask and prioritize daily workload
High level verbal and written communications skills
Discretion and confidentiality
Please mention the word PRECIOUS when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for GovAssist and want to re-open this job? Use the edit link in the email when you posted the job!
We are GOVASSIST
GovAssist is a highly specialized consultancy organization with a primary focus on facilitating immigration to the United States.
At GovAssist, we pride ourselves on our unwavering commitment to providing exceptional services. Our partnership with GovAssist Legal allows us to offer a comprehensive wide array of visa solutions tailored to meet our customer's unique needs and specific requirements. Our proficient and knowledgeable team is well-versed in all facets of visa processing, from investor visas, marriage visas, and citizenship to green card procedures. Countless individuals have been able to successfully travel or move to the United States after relying on our devotion to aiding them in navigating the often complexity of this process.
Reviewing a part of our ongoing projects will give you a clear idea of our current focus and priorities: govassist.com, govassistlegal.com, evisa.us.com, travelassist.us.com, and visaexpress.us.com.
As an industry frontrunner, we strive for excellence in all aspects of our services, constantly innovating and making strategic adjustments to ensure our customers receive the optimal outcome.
The most important aspects of our recruitment process are self-awareness and collaboration. We seek individuals who possess a thorough comprehension of their own selves and what they wish for in their professional path. We welcome the chance to get to know you, and we are committed to building a diverse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics.
The Opportunity
Our team is actively seeking resourceful and enthusiastic Customer Service Representatives to collaborate with as a part of our global consulting program. We think of You as an independent, high-achieving individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive.
* as a member of the team, you will constantly promote and preserve GovAssist's dedication to delivering an outstanding customer experience.
* we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to unravel solutions outstandingly.
* you will handle a generous volume of inquiries via multiple channels (calls, chats, e-mails) - this is why, besides being an upbeat and proactive listener, having a solid background in a similar customer service position is required (at least two years).
* every collaborator takes ownership of their work but can always engage others for assistance when necessary; thanks to our strong team spirit, we are always keen to help our colleagues.
* multiple time zones collaboration: effective communication is essential.
* autonomy in your time management: fully remote and flexible intervals while enhancing the living you lead.
If you are:
* faultless in written and spoken English and Spanish, French, Portuguese, German, Italian, or any other language.
* adaptable, flexible, and comfortable with ambiguity.
* a people person, genuine helper: empathetic with customer goals, frustrations, and circumstances.
* security and privacy-focused; maintaining the company's privacy and data protection processes are crucial.
* customer-centric and business-oriented mindset.
* comfortable with technology and technical terminology.
* organized and detail-oriented; one tiny error will lead to prejudicious repercussions.
* have the ability to communicate effectively with individuals from different backgrounds and levels of comprehensiveness and experience.
* experienced with complex situations, know when and how to maintain your position, and have a dynamic approach to adapting to changing requirements.You may need to adjust to different hours and intervals, but we do our best to accommodate time zones based on the team and location.
And own:
* a workstation equipped with an Intel i5 equivalent or newer and 16GB or more RAM (you will be using highly resource-consuming apps, the reason for mentioned processing power being necessary);
* a second monitor and noise-cancelling headset;
* and high-speed internet connection: +30 MBPS with less than 100 secs latency;
Then let us meet!
The starting hourly rate for this role is $6/h, and we are looking for a committed, full-time, and long-term partnership.
You will:
* provide support and consultancy while helping our customers complete the necessary steps in becoming Green Card holders or permanent citizens, as well as travel across the United States for tourism or business matters; we are expecting you to be fully confident while taking ownership in representing this spectrum of customer's experience.
* be a role model leading our support readiness for existing and predicted challenges and sharing ideas to improve the quality of the team's customer support service.
* onboard and integrate yourself into the GovAssist team and become familiar with the various platforms and systems we utilize while offering timely and outstanding support.
* be diligent in attending training sessions and keeping up with knowledge assembled industry-related on our service offerings and products.
* learn how talent is sourced and empowered through the GovAssist network and effectively balance responsibilities to ensure the highest efficiency and productivity.
* build high-touch, consultative, and strong customer relationships through regular and open communications.
* collaborate with a forward-thinking, globally distributed and fully remote team.
* constantly provide feedback and let your management line know how they can help you achieve your goals and potential.
* will keep practicing and gaining fluency while basic skills are mastered, allowing you to take on newer, more exciting challenges across our company.
* contribute to peer success through creativity and sharing critical constructive feedback.
* suggest and challenge current practices and processes to improve the experience for our users and the team.
* document solutions for the knowledge base and share innovation and automation excellence ideas.
Please mention the word PROPERLY when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$10,000 — $20,000/year
Benefits
🌎 Distributed team
🚫 No politics at work
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Vire and want to re-open this job? Use the edit link in the email when you posted the job!
GERMAN and English is required - full time
We are Storrito.com - a software for influencers and social media managers for planning Instagram Stories. Your new colleagues are Max, Nils, Tobias, Julian, and Alina. We are based in Cologne Germany.
Your Job
You are responsible for our customer support. We have over 3,500 customers from all over the world. Every day we receive about 30-40 requests. Your task is to help our customers via chat and, if necessary, in a video call. The daily tasks vary sometimes you have to explain a new feature, create an invoice or place an Up-Sell.
What to expect
A fair salary
A friendly and supportive team
remote work ok
Real StartUp atmosphere
Growth mindset and room for personal development into customer success or even sales roles
What we are looking for
We are looking for f/m/d with experience in customer support
Fluent English and German are required.
You like Instagram and use it regularly.
You keep calm even in difficult conversations.
You will take over full responsibility for our customer support.
Please mention the word PRODUCTIVELY when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$30,000 — $40,000/year
Benefits
⏰ Async
📚 Learning budget
🖥 Home office budget
🚫 No politics at work
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Wethrift and want to re-open this job? Use the edit link in the email when you posted the job!
We’re a small team of 6 people building products that help shoppers save money online.
We’d like to invite you to apply to be our 7th, our Affiliate Partnerships Manager, a key role in our team to help grow and manage our broad range of affiliate partnerships.
We like working as part of a small team, it’s part who we are, and we plan to keep things that way. You’ll be joining Engineers Matt and Sam, Biljana our Operations Manager, Junior Dev Andrea, and Kara our Content Lead.
Staying small allows us to be nimble, flexible, and profitable - we spend a lot of our time experimenting and testing new ideas at a pace that larger companies just can’t keep up with.
We ship quickly, have few meetings, and work on products that are used by millions of people each month.
Our Affiliate Partnerships Manager will be responsible for researching new affiliate monetisation opportunities to help us monetise our traffic, developing new affiliate partnerships with online merchants and managing our existing affiliate partnerships.
Don’t worry if you don’t know much about affiliate marketing - we will teach you everything you need to know.
As our affiliate partnerships manager, you will be responsible for:
Currently living in Europe, Asia, or Oceania.
Communicating effectively via email with our affiliate partners.
Managing our existing affiliate partnerships using our custom CMS and database platform.
Researching and applying for new affiliate programs.
Reporting on the performance of our existing affiliate partnerships.
If you have some of the following skills and experience I’d encourage you to apply. Don’t worry if you don’t meet all of the criteria:
Have effective communication skills, especially via email.
Have experience communicating with customers, clients or partners via email.
Have experience working in ecommerce, online marketing, or affiliate marketing.
Have experience using content management systems, database platforms, or spreadsheets.
Are a creative, technical thinker who can proactively find ways to automate repetitive tasks and optimise processes.
We’re based in Melbourne, Australia, but you don’t have to be. We work remotely, on our own schedules.
If you’ve got a growing family, a side-project that you want to spend more time on, or you just don’t like working full-time, I think we might get along. We’re comfortable with all sorts of working arrangements.
If you’d like to know more - please get in touch with any questions.
If you’d like to apply - please fill out our application form and tell me about your experience, what motivates you, and what you’re looking for in a job.
Our recruitment process usually involves:
A brief application form
A short screening call
A paid test task (around 1 hour)
A 1-2 hour interview
Cheers, Nick Drewe
Please mention the word NOTABLY when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$20,000 — $30,000/year
Benefits
🌎 Distributed team
⏰ Async
🏖 Paid time off
🏔 Company retreats
🏬 Coworking budget
👀 No monitoring system
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Endcrawl and want to re-open this job? Use the edit link in the email when you posted the job!
Endcrawl is looking for a new Customer Support Specialist to help thousands of filmmakers get their film and TV projects across the finish line.
The Job
You'll be responsible for providing world-class customer support to filmmakers who use Endcrawl.com to make their film and TV end credits.
You'll respond to customer email queries, customize end credits projects, and help create both public and internal documentation. You’ll become one of the world’s pre-eminent experts at driving our SaaS app.
During training, you'll be expected to be proactive, ask lots of questions, and be a quick learner. Once fully up to speed (2-3 months), you'll spend most of your time on front-line support. Your secondary duties will involve turning your front-line insights into public help articles and internal documentation.
As someone with the best window into day-to-day customer experience, you'll also be expected to synthesize your perspective into bug reports, feature requests, and other internal pitches.
You will not be providing support via phone, Zoom, text chat, Twitter, or other channels.
Eligibility
To be eligible for this position you must be a United States Citizen or Green Card holder. We do not sponsor employment visas. Please do not apply for this job unless you are legally able to work full-time in the USA.
To be eligible for this position you must reside in a North or South American time zone. Please do not apply to this job if you currently reside in Europe, Africa, Asia, or Oceana—regardless of your work eligibility as described above.
About Remote Work
Endcrawl is a remote company, and this is a remote job.
You'll be working in your home office while geographically separated from your co-workers. Before applying, please consider whether this suits your temperament and lifestyle. We have fun working together, but a small company cannot provide a rich social life. You’ll be employee number five, and our third Support Specialist. We think small-company remote work is glorious—but it's not for everyone.
Core Skills
To succeed at Endcrawl, you'll need two things above all else: you need to be a strong writer, and you need to be a strong reader.
As a remote company, our culture is “text-first”. On the support team, you'll be expected to write clear and concise prose in customer emails, Slack, help articles, our internal knowledge base, and other corners.
When you join Endcrawl, you're also joining a reading club. Besides our weekly all-hands video call, most internal and external communication is text-based.
Beyond reading and writing, you should be a natural problem-solver and adept at translating technical problems into plain English. With customers, your bedside manner will be compassionate and solution-focused. You'll think beyond the obvious to get to the real heart of a question.
We're not looking for post production gurus or folks with deep programming knowledge. But you should be a Power User type with solid baseline technical aptitude. We will train you on the basics of post production tech and expect you to become fluent in the types of challenges that our customers encounter.
This job demands someone with excellent professional-remote skills. That means you're right at home in message boards and chat rooms. You’re somewhat terminally online. You're comfortable with asynchronous conversations. You understand the rhythms of communicating through different online channels. And you know how to establish a good rapport with your co-workers in an online setting.
Finally, you want to work in customer support or a related tech field as a long-term career path. (A related field could be something like Product Manager or Technical/Product Writer.) This job is not a stepping stone to a career in film and television. We support filmmakers, but we are a software company.
Nice-to-haves
The following skills are not all hard requirements, but it will be useful to have a working knowledge of at least some of these:
Markdown
Spreadsheets
HTML
CSS
Adobe Photoshop
Notion
Helpscout
MacOS
Regular Expressions
An appreciation for good typography
The Company
We believe in building calm companies where good people can do good work together in good faith.
Endcrawl has been in business for 11 years. We’ve been remote-only from day one. That means there is no danger of being “called back to the office” because there is no office.
We work hard but don’t take it with us at the end of the day. And while we occasionally all rally during a busy week, we don't believe in crunch or endless overtime. Your Support Team colleagues at Endcrawl estimate that they put in about 15 hours of extra time per year.
We’re clear-eyed that as a small company, we can’t offer many promotion paths. The flip side is that we care about your personal career development, and you will make meaningful contributions to Endcrawl’s culture and product as long as you’re here. If that’s the kind of thing that gets you up in the morning, this job can be rewarding for a long time.
Pay and Benefits
This is a salaried position paying $50,000 per year.
We offer health insurance, including dental and vision.
We will provide you with a work laptop.
Work Hours
You will have a 35-hour work week, Monday through Friday.
During your first 3 months, you should be generally available 9am-9pm Eastern / 6am-6pm Pacific. You will NOT be working 12-hour days, but you will be shadowing and training with different co-workers in different U.S. time zones. So your 35-hour weekly schedule will vary during the initial training months.
Once training is complete, you will settle into a regular schedule. Your shift will be on the later side: approximately 11am-6pm Pacific; or 2-9pm Eastern.
We can hire anyone who is able to legally work in the United States. While your location isn't crucial, your daytime hours should line up with working hours. We don't want to foster night shift burnout.
Time Off
Endcrawl offers 15 days of Paid Time Off and observes 13 holidays per year (9 U.S. federal holidays, plus the week between Christmas and New Year).
Please introduce yourself as a colleague. Remember how much we value writing and reading comprehension—you might want to start by re-reading this entire thing at least one more time. Tell us something about who you are, and keep it tight. Remember that we have to read a lot of these.
Hiring Timeline
We're accepting applications for this position through June 16, 2023. There's no prize for being first, so please take your time. We look forward to meeting you.
Please mention the word JUBILANTLY when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$50,000 — $50,000/year
Benefits
🌎 Distributed team
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
🏖 Paid time off
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Security Roots and want to re-open this job? Use the edit link in the email when you posted the job!
Make a difference to the lives of 1,000s of hackers by being a friendly face they can reach out to for help.
Our tool, Dradis Framework, is used by 1,000s of hacking experts in 44 countries around the world. We're looking for folks who like to solve problems and build a business and product that people genuinely love to interact with.
We're small, self-funded, profitable, and have been in business for 12 years.
What’s the opportunity?
We’re looking to hire our 10th full-time employee, a well-rounded Help & Support team member.
In this role, you will learn a ton and be part of a small, global, and user-centered company. You’ll have the opportunity to make a difference to the lives of 100s of ethical hackers. Plus, as a small team, you will will have a lot of choice about what to work on, and there are still a lot of untapped opportunities for you to grow as the company does.
Our founder, Daniel, presenting at the BlackHat cybersecurity conference.
What we offer & what we are looking for:
We're looking to bring a new person onboard our Help & Support team. You'll become an expert in all areas of our flagship product Dradis Professional. If you're comfortable fighting with obscure Word, Excel, and VBA features, this *may* just be the perfect job for you!
The bread and butter of the position involves:
Helping create and support Dradis reporting templates (Word, Excel, HTML), writing custom scripts, etc.
Troubleshooting technical issues in Dradis and helping our developers diagnose bugs.
Acting as the bridge between our users and the product team. As someone on the front line, your understanding of the product and our users is incredibly valuable. You'll regularly chat with the both to make sure we're getting things right.
Enhancing and growing our online documentation tools.
This is a full-time position with an immediate start date to work 100% remotely. You'll be taking care of our customers and community for about 40 hours per week – Monday through Friday having a flexible schedule with reasonable overlap with normal EU business hours.
About you
You speak technology as a first language and are great at teaching yourself new software and web applications. You are not afraid of the source code, and have some rudimentary knowledge of Ruby (or some other programming language) and are not afraid to use it!
Ideally you've held a remote position before, or you've held a similar technical support role in a traditional organisation but now are looking to improve your work-life balance.
You're comfortable communicating with others verbally and in writing. You will be regularly contacting clients via email and dealing with the rest of the team to squash bugs and solve user problems. You can de-escalate a tense situation with ease and you can slip the word "cylon" somewhere in your application.
You're passionate about support. You're in it for the long haul, and you've been doing it for a while. This isn't your first rodeo, nor is it a stepping stone. We're looking for someone with experience and a serious knack for helping others.
Benefits of working with us
Work anywhere – Work from anywhere, provided you have reasonable overlap with the team (roughly within European business hours).
Flexible vacation – Take time off when you need it, we trust you. Minimum 4 weeks per year.
Great salary – You will be making more than others in your region.
No external pressures - Our users are king and we do what's best for them. We're self-funded, and don't have any investors, so we can make the right decision for our users without worrying about artificial deadlines or financial targets.
Autonomy – You will be given a lot of freedom to do what you think is right, without needing to explain every decision.
Meaningful work – You will take initiative and ownership to see things through to completion. We won't micro-manage you and your work will be measured by your results.
You'll be working in the two greatest markets in the world these days... Software & Security.
You will have great hardware and tools to work with.
Please mention the word HARMLESS when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$20,000 — $120,000/year
Benefits
🌎 Distributed team
⏰ Async
🏖 Unlimited vacation
🏖 Paid time off
🏔 Company retreats
📚 Learning budget
🖥 Home office budget
👀 No monitoring system
🚫 No politics at work
🎅 We hire old (and young)
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for TinyPilot and want to re-open this job? Use the edit link in the email when you posted the job!
About the role
You'll help customers use TinyPilot's software and hardware products. Your typical tasks will include:
Assist users who request support in TinyPilot's Help Forum.
TinyPilot makes open-source IT management devices. We're bootstrapped and growing rapidly.
The team includes a sole founder, two developers, two staff members who handle fulfillment, and one existing support engineer.
Michael Lynch, TinyPilot's founder, is a former Google and Microsoft employee. He now focuses full-time on TinyPilot and writes about software and entrepreneurship stuff on his blog.
If you're a good match, I'll send you a list a of three actual support requests TinyPilot has received, and you'll draft responses.
This should take 30-60 minutes.
If your sample answers are strong, I'll make you an offer to work on a trial basis at full pay.
If I decide not to move forward with your application, I'll still provide constructive feedback about the answers you provided.
After a few weeks, we decide whether to continue working together long-term.
Please mention the word EMINENCE when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$80,000 — $90,000/year
Benefits
🌎 Distributed team
⏰ Async
🏖 Unlimited vacation
⬜️ No whiteboard interview
🎅 We hire old (and young)
Location
United States
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Filestage and want to re-open this job? Use the edit link in the email when you posted the job!
# About Us\nAt [Filestage](https://filestage.io/) we believe that the workplace should be free from the poison of miscommunication, friction, and frustration. Our mission is to free teams from chaotic file review and proofing workflows, with a simple, flexible, and effective asset review management system. With everything we do, we lead people towards being happier and more successful at work.\n\nOver 500 companies (and growing!) all over the world like Lufthansa, Canadian Tire or Rabobank benefit from happier and more productive employees with Filestage. \n\n# Your mission\n**This is an opportunity to shape our company’s future.** We believe that a strong customer success team is the backbone of healthy company growth. Join us on our mission!\n\n**You set the strategy for customer success, define goals, run experiments and measure outcomes** to increase value for our customers, drive business results and fuel our company growth.\n\n**You lead, grow and mentor our customer success team.** Our team is still small, but we have big plans. You inspire our team and create a vibrant, inclusive culture. (Our total team size is 22, our CS team size is 3)\n\n**You are the architect of our customer success operations.** You lay the foundation to scale and constantly improve our high-touch and low-touch customer journeys.\n\n**You inspire customer success across the company**, represent the voice of the customer and promote a customer-centric mindset across our growing organization\n\n# You’re good at\n**You are passionate about customer success.** You have already led a customer success team and demonstrated a deep understanding of value drivers in recurring revenue business models.\n\n**You work well with lots of questions and few answers.** No problem is too big or too difficult. You take ownership and are able to bring things to completion in strong collaboration with your teammates. \n\n**You’re hungry to learn** and strive to continuously improve, iterate, and integrate what you learn. \n\n**You’re a strong communicator** and have experience collaborating with a distributed team.\n\n**You have empathy and resilience.** You have empathy for our customers, to create an experience they’ll love. You have empathy for our coworkers, to build a workplace we’ll love. And resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.\n\n# This is what you get\n**Work from where you are happiest and enjoy a flexible day schedule.** We are a fully distributed team, working from different locations and time zones, each individual following their personal daily schedule.\n\n* To collaborate successfully with your European team, you’ll need to ensure a **3 hours work overlap from 2 pm to 5 pm CET**.\n* To serve our US-based customers, you’ll need to **adjust to US working hours** now and then.\n\n**Work with teammates across the world.** At Filestage, you broaden your horizons and build relationships with teammates around the world.\n\n**We meet up in real life.** We all travel together at least once a year at our team retreat to have fun and get to know each other.\n\n**We build and maintain a strong team culture.** Our working culture is based on our three core values: We are keen to learn, we take ownership and we play fair.\n\n**Your opinion matters.** We trust our team members to make the best decisions to achieve their goals. We don’t micromanage.\n\n**You learn and grow continuously** by solving complex problems together with highly talented minds.\n\n**Are you tired of useless meetings and slow decision making?** We have flat hierarchies, no bullshit meetings and iterate quickly.\n \n\nPlease mention the words **BLIND CALM OFTEN** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Full Time, Customer Support, Non Tech and Travel jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Filestage GmbH and want to re-open this job? Use the edit link in the email when you posted the job!
# About Us\nAt Filestage we believe that broken workflows poison teams with miscommunication, friction, and frustration. Our mission is to fuel creative teams with a rock-solid workflow. With our software, we empower people to produce great results together and build healthy and meaningful relationships at work.\n\nOver 500 companies (and growing!) all over the world like Lufthansa, Rabobank or Jung von Matt benefit from happier and more productive employees with Filestage. We work hard to build great things together — and make time to celebrate our accomplishments.\n\n# Responsibilities\n
# Your mission\n✔ **You love helping others.** You are the person that your friends go to when they need assistance! You’re good at following through and checking up during the process.\n\n✔ **Talking to people is second nature.** You will support our clients over chat, email and phone. You will also create quick tutorial videos (using Loom or VidYard) walking through any questions that may arise.\n\n✔ **You are curious.** When something breaks, you want to know how to break it again and then how to fix it. You enjoy the research that embodies customer support. You get to the root cause of an issue and then find solutions.\n\n✔ **You are hungry for more.** You desire to be the best version of yourself. You are constantly looking for ways to improve and become better at your job. \n\n# Requirements\n# You’re good at\n✔ **You’re passionate about customer service.** You have some experience of working in a customer facing role and you know how to communicate with them. New graduates are encouraged to apply.\n\n✔ **You remain calm under pressure.** Software can be tough and tickets can pile up! But that doesn’t phase you. You know that being patient and doing a job to the best of your abilities is the ultimate solution.\n\n✔ **You take pride in your work and enjoy taking ownership.** You are passionate about making things happen. You want to find solutions and have a tangible impact on a rapidly growing SaaS product and company.\n\n✔ **You enjoy writing.** You love writing down solutions and answers to questions (sometimes even before they arise!). You are exceptional at writing answers to customers and excellent at writing articles for the knowledge base!\n\n✔ **You are a team player.** You understand that we can only be as successful as a team. Like everyone else in our great team, you are fair, honest and respectful — and you are ready to have a lot of fun\n\n✔ **You are a native German speaker (C2) and your English is on point (C1).** Our international customers base needs support and love! Speaking French is a plus (but it’s not a requirement)!\n\n# This is what you get\n✔ **You have the freedom to work wherever you want.** You will be part of a global team with people from places like Germany (obviously!), Romania, United States, Spain, India, and more! Come work with us at our office in Stuttgart (Germany) or work remotely from anywhere in the world.\n\n✔ **Your opinion matters and your work is valued.** You have a say in our goals and objectives. In this company, you have the chance to make a real difference.\n\n✔ **You have a steep learning curve, **but this is okay because you enjoy a challenge that we collaborative tackle together.\n\n✔ **Are you tired of useless meetings and slow decision making?** We have flat hierarchies, no bullshit meetings, and we move fast.\n\n✔ **You work with top-notch technologies and lean processes.** We use tools like Slack, Asana, Hangouts — and of course Filestage — to communicate efficiently. \n\nPlease mention the words **ESSAY RIGID ORIGINAL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Full Time, Customer Support and Non Tech jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for CartStack and want to re-open this job? Use the edit link in the email when you posted the job!
Description:\nAs a technical support specialist, problem-solving, clear-communication, and tech savviness are your strongest traits! You will be the voice of CartStack's support channel (email, chat, & phone) in your quest to WOW customers by exceeding their expectations :)\n\nCartStack is a growing SaaS startup that offers a cart & visitor abandonment solution for e-commerce and reservation websites. Our mission is simple…. Be known as the most powerful visitor abandonment recovery solution in the world! \n\nCheck out our company values page here - http://www.cartstack.com/values/.\n\n\nBenefits:\n* Remote work and flexible schedule (save a couple thousand dollars a year in commuting costs and 100+ hrs each year)\n* We genuinely care about our employees/contractors and their happiness in their every day work\n* Chance to step in and have a big impact on a growing SaaS company\n* A fun, relaxed company culture (Skype happy hours every month!)\n* Annual team trip where we meet in person for work and fun!\n* We focus on learning and personal/career growth ($100/mo budget for learning / books / courses)\n* Competitive compensation (w/ opportunity for growth related bonuses)\n* When (and if) you transition to a full-time employee you would receive health and dental insurance + some other perks\n\n\nSo, sound like an awesome fit for you? If so, we'd love to hear from you!\n\n\n# Responsibilities\n
* Respond to and resolve customer questions via livechat and email (and every once in awhile, phone)\n* Review new customer's websites to make sure our tracking code (javascript snippet) is integrated properly (you will need to be proficient with HTML and basic JavaScript)\n* Pro-actively helping new trialers get onboarded with their new accounts\n* Assist in developing first-class content for our help docs website\n* Review existing customer accounts for any issues or possible account optimizations\n* Reach out to customers about referrals and testimonials\n* Come up with and execute random acts of kindness for our customers :)\n\nThis is a contract to full-time hire position. We would like you to start out with a 90 day contact and if we are a good fit for each other, we'll move into a W2 position + benefits (for US based employees). \n\n# Requirements\n* You must be self-motivated, detail-oriented, empathetic, and passionate about about helping people\n* You love to solve complex, technical issues\n* 1 + years of customer support experience (Bonus if it's for a SaaS company!)\n* Foundational understanding of HTML and JavaScript\n* Experience working in a remote environment\n* College educated\n* Fantastic writer and communicator\n* Access to high-speed internet \n\nPlease mention the words **GLIMPSE JUNIOR DOVE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Teaching, English Teacher, SaaS, Ecommerce, Full Time and Customer Support jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
🦷 Dental insurance\n\n
\n\n#Location\nUnites States, Canada
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Filestage and want to re-open this job? Use the edit link in the email when you posted the job!
# About Us\n\nAt Filestage we believe that broken workflows poison teams with miscommunication, friction, and frustration. Our mission is to fuel creative teams with a rock-solid workflow. With our software, we empower people to produce great results together and build healthy and meaningful relationships at work. \n\nOver 500 companies (and growing!) all over the world like Lufthansa, the BBC, Sharp, Rabobank or Jung von Matt benefit from happier and more productive employees with Filestage. We work hard to build great things together — and make time to celebrate our accomplishments.\n\n\n\n# Responsibilities\n
* You want to make customers successful. Yes! It is customer success, but the title is no joke! You love when people enjoy working with the service you’re offering and get value from it!\n* You have the best interest of the customer in mind. You will train and support our clients over chat, email and, phone. You will be their advocate at Filestage and you desire to improve our software with their insights in mind. \n* You are creative and quick on your feet. When you see that something is not working, you want to fix it right away. You enjoy coming up with solutions that will help you, your team, and your customers. \n* You desire to understand why, not just the what. When talking to people you are not afraid to ask questions and your listening skills are on point. You will share these insights with the team. \n \n\n# Requirements\n# You’re good at\n* You enjoy connecting with people. You know the definition of empathy without checking Wikipedia and put it into practice daily.\n* You’re passionate about customer service. You have some experience of working in a customer facing role and you know how to communicate with them. New graduates are encouraged to apply.\n* You love to research and investigate. You don’t like to be unprepared, so you ask questions and use any resources to find more information before talking to a customer. \n* You take pride in your work and enjoy taking ownership. You are passionate about making things happen. You want to find solutions and have a tangible impact on a rapidly growing SaaS product and company.\n* You are a team player. You understand that we can only be successful as a team. Like everyone else in our great team, you are fair, honest and respectful — and you are ready to have a lot of fun.\n* You are a native German speaker and fluent in English. You will primarily focus on our German speaking customers, but will also work globally with our international clients. Speaking French is a plus (but it’s not a requirement)!\n\n# This is what you get\n* You have the freedom to work wherever you want. You will be part of a global team with people from places like Germany (obviously!), Romania, United States, Spain, India, and more! Come work with us at our office in Stuttgart (Germany) or work remotely from anywhere in the world. You will be working with mostly German clients, so some timezone overlap is required. \n* Your opinion matters and your work is valued. You have a say in our goals and objectives. In this company, you have the chance to make a real difference. \n* You have a steep learning curve, but this is okay because you enjoy a challenge that we collaborative tackle together. \n* Are you tired of useless meetings and slow decision making? We have flat hierarchies, no bullshit meetings, and we move fast.\n* You work with top-notch technologies and lean processes. We use tools like Slack, Asana, Hangouts — and of course Filestage — to communicate efficiently.\n\n \n\nPlease mention the words **MIX EAGER PIGEON** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Full Time, Customer Support and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for NUXEO and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 410 3 years ago
Nuxeo develops the most scalable digital asset management platform in the world.\n\n\n\nWe are a worldwide team of engineers who love what they do. And it shows! At Nuxeo, whatever the role, each team member is committed, open-minded, with an unwavering focus on helping our customers solve their problems.\n\n\n\nAnd we reward that integrity with a strong organisational culture, casual attitude, respect for individuality, plus benefits and perks.\n\n\n\nAt the moment we are looking for an experienced Java Developer that really likes dealing with clients and offer them support.\n\n\n\nBut wait right there: - this is not your usual support & maintenance job!!\n\n\n\nAt Nuxeo, our support staff are premium collaborators, with a senior profile in Java, ability to focus on front-end issues and a flexible approach to back-end challenges.\n\n\n\nAs part of the Nuxeo support team, you will play a crucial role in providing assistance to the client's technical teams, while they build and work with the Nuxeo Platform.\n\n\n\nYou will answer in a timely manner to any issues submitted by our customers. You will also listen to their needs and forward feedback to the appropriate internal team for further investigation.\n\n\n\nBut because our client is not the end user, but rather a developer as well, you will need to become an expert on the Nuxeo platform in order to answer questions and resolve issues. You will offer support in configuring and customizing our platform. So you will need to audit and debug source code, plus use the tools that allow us to communicate with our customers (eg.: JIRA, conference calls and video calls).\n\n\n\nThis position requires a true engineering mindset: if you love to investigate a problem and find the solution, you will fit right in! If you like puzzles and challenges, we have a lot to offer:\n\n\n\n* A complete platform with a large technical and functional scope and many configuration options and extensions\n\n* International customers with many use cases and challenging issues (performance, customization, recommendations, etc.)\n\n* A set of expert developers, in an Agile environment, to help you find solutions and extend the Nuxeo Platform\n\n* And a really nice team, right here in Lisbon - apply and come meet us! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Jira, JavaScript, Java, Full Time, Design, Customer Support, Digital Nomad, Video and Senior jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLisbon
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for NUXEO and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 410 3 years ago
Nuxeo provides a Hyperscale Digital Asset Platform that helps enterprise organizations unlock the full value of their digital assets to grow revenue, improve performance, and maximize investments.\n\n\n\nWe are engineers at the core and we love what we do. And it shows! At Nuxeo, whatever the role, each team member is uncompromising, with an unwavering focus on helping our customers solve their problems.\n\n\n\nThat's why we foster natural curiosity, a strong desire to share the best practices, and we reward our teams with support, benefits, fun, professional development and challenging tasks.\n\n\n\n\n\n\n\nAt the moment we are looking for a Software Support Engineer, with a background in Java development, that will help us provide technical support to our customers.\n\n\n\nAs part of the support team, you will play a crucial role in providing assistance to our client technical teams, including client onboarding, while they build and work with the Nuxeo Platform.\n\n\n\nYou will answer in a timely manner to any issues submitted by our customers. You will also listen to their needs and forward feedback to the appropriate internal team for further investigations. The aim is to become an expert on the platform in order to answer questions and resolve issues for our customers. You will support them in configuring and customizing our platform. So you will need to audit and debug source code, plus use the tools that allow us to communicate with our customers (eg.: JIRA, conference calls and video calls).\n\n\n\nThis position requires a true engineering mindset: if you love to investigate a problem and find the solution, you will fit right in! If you like puzzles and challenges, we have a lot to offer:\n\n\n\n* A complete platform with a large technical and functional scope and many configuration options and extensions\n\n* International customers with many use cases and challenging issues (performance, customization, recommendations, etc.)\n\n* A team of expert developers to help you find solutions and extend the Nuxeo Platform \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Jira, JavaScript, Java, Engineer, Full Time, Customer Support, Developer, Digital Nomad and Video jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLisbon
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Hotjar and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 410 3 years ago
The Hotjar Hero team supports thousands of users and customers in over 180 countries by providing world class service, documentation, and training. The Hero team also works closely with our product teams to help prioritize and define changes to Hotjar to continuously improve the overall user experience.\n \nWe are looking for extremely organized and self driven Hotjar Hero Engineer to work in a remote role with a fast growing startup.\n\nAll new Heroes receive extensive technical, product, and marketing training – as well as a yearly budget for additional training and self development. With this knowledge you will help our users set up and use Hotjar features to improve the experience and performance of their sites and apps. This is a great opportunity to develop your career by learning new skills and joining a fast-growing startup.\n\nWhat Hotjar Hero Engineers do...\n \nCreating 'WOW' moments by promptly replying and communicating with users on our support channels.\nInvestigate and solve technical issues users face on a daily basis by debugging complex issues in our codebase and on our users' sites – which use a myriad of different technologies.\nDistill complex issues into underlying causes and work directly with our product teams to deploy solutions while consistently delivering world-class support.\nWriting (and updating) documentation, FAQs and the Hotjar knowledgebase.\nRepresenting Hotjar users within the company – to further their needs and help generate\n\n\n \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Full Time, Customer Support and Marketing jobs that are similar:\n\n
$57,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSaint Julian's
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Senior, Full Time, Customer Support and Executive jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFully Remote position
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This job post is closed and the position is probably filled. Please do not apply. Work for DealDash Oy and want to re-open this job? Use the edit link in the email when you posted the job!
DealDash is an Internet retailer & brand promotion platform.\n\nOur mission is to offer the most exciting way to discover and win brand named merchandise while offering brands a powerful way to build brand awareness & increase sales without jeopardizing their pricing power.\n\nOur fun & exciting shopping platform, described as the fair & honest alternative to traditional penny auctions, is used by more than 5,000,000+ US shoppers. Our unique business model has allowed us to form strong partnerships with the world’s leading brands & retailers like Walmart and Sears, who are today using the DealDash platform to move their inventory.\n\nFounded in 2009, the company is one of Finland’s fastest growing e-commerce companies (Kauppalehti Kasvajat award 2013), having quickly grown from zero to 40M+ EUR revenue, 100% from the US market. In 2013, DealDash was awarded Finland’s Ernst & Young Entrepreneur of the Year award and has officially been recognized by both TEM and President Sauli Niinistö for its contributions to the Finnish economy.\n\nThe DealDash team is made up of highly-motivated, analytical and entrepreneurial professionals who work collaboratively to provide top-notch recreational shopping experiences for our customers. We challenge each other in an open and candid environment, no matter what our job title is, so that we may all grow and improve together.\n\nSome fun facts about DealDash:\nOur team is spread out over 10 countries\n16 nationalities\nWe offer a $6,000 resignation bonus to anyone who resigns!\n(We believe people who work at DealDash should only do so because they love it, not because it's their only option financially)\nEvery employee talks to Customers every week, no matter what your function! We love our Customers!\n92% of our revenue comes from repeat buyers! (And we are growing!)\n\nWe believe in:\nPutting the Customer first in everything we do\nSmall teams with lots of autonomy\nMaking data driven decisions\nBeing candid, fair & honest\nMaintaining a flat meritocratic org structure\nManaging through social trust, not control\nAllowing people to work from wherever and whenever (with a few exceptions), results matter, not hours\n\nIf you feel our values match yours, then come and join the team!\n\nWithout customers, we wouldn’t be in existence and that’s why we are looking for Customer Support Specialists to be at the forefront of our team.\n\nJOB DESCRIPTION\n\nAre you looking for an entry level position in a high growth tech company? Are you seeking a company that can provide you with rapid career progression?\n\nAre you technical, intelligent and enjoy dealing with people?\n\nKeep on reading, we may have the right job for you!\n\nWe are looking for a Customer Service Specialist for our evening shifts (depending on your time zone) five days a week This position is for remote work. We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.\n\nYour responsibilities include:\nAnswering customer inquiries via email.\nAnswering customer inquiries via live chat.\nAnswering customer inquiries by phone.\n\nRequirements\nAdvanced computer skills.\nFluent professional English proficiency\nType a minimum of 50 words per minute. (Test yourself online if unsure!)\nExcellent written and spoken communication skills.\nWillingness to help our customers and provide them with a personal experience.\nCreative problem solver.\nAbility to continuously develop and adapt to a growing team.\nYou hold yourself to high ethical standards\n\nBenefits\nDynamic working environment w/ young management team!\nContribute to a service used by more than 6 million Americans!\nOptions to quickly advance in your career as the company experiences growth!\n\n\nExtra tags: Support, Remote, Full-Time \n\nPlease mention the words **GORILLA NOW BLANKET** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Full Time, Customer Support, Non Tech, English and Sales jobs that are similar:\n\n
$50,000 — $100,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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