This job post is closed and the position is probably filled. Please do not apply. Work for Filestage GmbH and want to re-open this job? Use the edit link in the email when you posted the job!
# About Us\nAt Filestage we believe that broken workflows poison teams with miscommunication, friction, and frustration. Our mission is to fuel creative teams with a rock-solid workflow. With our software, we empower people to produce great results together and build healthy and meaningful relationships at work.\n\nOver 500 companies (and growing!) all over the world like Lufthansa, Rabobank or Jung von Matt benefit from happier and more productive employees with Filestage. We work hard to build great things together โ and make time to celebrate our accomplishments.\n\n# Responsibilities\n
# Your mission\nโ **You love helping others.** You are the person that your friends go to when they need assistance! Youโre good at following through and checking up during the process.\n\nโ **Talking to people is second nature.** You will support our clients over chat, email and phone. You will also create quick tutorial videos (using Loom or VidYard) walking through any questions that may arise.\n\nโ **You are curious.** When something breaks, you want to know how to break it again and then how to fix it. You enjoy the research that embodies customer support. You get to the root cause of an issue and then find solutions.\n\nโ **You are hungry for more.** You desire to be the best version of yourself. You are constantly looking for ways to improve and become better at your job. \n\n# Requirements\n# Youโre good at\nโ **Youโre passionate about customer service.** You have some experience of working in a customer facing role and you know how to communicate with them. New graduates are encouraged to apply.\n\nโ **You remain calm under pressure.** Software can be tough and tickets can pile up! But that doesnโt phase you. You know that being patient and doing a job to the best of your abilities is the ultimate solution.\n\nโ **You take pride in your work and enjoy taking ownership.** You are passionate about making things happen. You want to find solutions and have a tangible impact on a rapidly growing SaaS product and company.\n\nโ **You enjoy writing.** You love writing down solutions and answers to questions (sometimes even before they arise!). You are exceptional at writing answers to customers and excellent at writing articles for the knowledge base!\n\nโ **You are a team player.** You understand that we can only be as successful as a team. Like everyone else in our great team, you are fair, honest and respectful โ and you are ready to have a lot of fun\n\nโ **You are a native German speaker (C2) and your English is on point (C1).** Our international customers base needs support and love! Speaking French is a plus (but itโs not a requirement)!\n\n# This is what you get\nโ **You have the freedom to work wherever you want.** You will be part of a global team with people from places like Germany (obviously!), Romania, United States, Spain, India, and more! Come work with us at our office in Stuttgart (Germany) or work remotely from anywhere in the world.\n\nโ **Your opinion matters and your work is valued.** You have a say in our goals and objectives. In this company, you have the chance to make a real difference.\n\nโ **You have a steepโ โlearningโ โcurveโ, **but this is okay because you enjoy a challenge that we collaborative tackle together.\n\nโ **Are you tired of useless meetings and slow decision making?** We have flat hierarchies, no bullshit meetings, and we move fast.\n\nโ **You work with top-notch technologies and lean processes.** We use tools like Slack, Asana, Hangouts โ and of course Filestage โ to communicate efficiently. \n\nPlease mention the words **ESSAY RIGID ORIGINAL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xNDE=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Full Time, Customer Support and Non Tech jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Filestage GmbH and want to re-open this job? Use the edit link in the email when you posted the job!
# **[About Us](https://filestage.io/about-us)**\nAt [**Filestage**](https://filestage.io/) we believe that broken workflows poison teams with miscommunication, friction, and frustration.\nOur mission is to fuel creative teams with a rock-solid workflow. With our software, we empower people to\nproduce great results together and build healthy and meaningful relationships at work.\n\nOver 500 companies (and growing!) all over the world like Lufthansa, Rabobank or Jung von Matt benefit from\nhappier and more productive employees with Filestage. We work hard to build great things together โ and\nmake time to celebrate our accomplishments.\n\n# **Your mission**\nโ **You bring ideas to life**. You develop product improvements that help thousands of people to be happier at\nwork. In our interdisciplinary feature teams, you take ownership of the technical conception,\nimplementation and the release of features.\n\nโ **Youโre our clientsโ lifesaver**. Every developer takes a turn to manage our technical support. Customers\nwill praise and thank you for your help to save their day by enabling them to overcome technical issues, in\ncollaboration with our customer support team.\n\nโ **You build a well-oiled development-machine**. We constantly strive to improve our Code Quality, DevOps\nand infrastructure. Coding is fun when developing scalable and maintenance-friendly modules is made\neasy.\n\nโ **You influence our future and help Filestage grow**. With your contributions in development, you have a\ntrue impact on how Filestage simplifies the working lives of thousands of people around the globe.\n\n# Youโre good at\nโ **You are passionate about developing software**. You have professional work experience developing SPAs\nwith AngularJS 1.x, NodeJS and IaaS. Ideally, youโve already danced with MongoDB, AWS and Docker.\n\nโ **You enjoy both coding and management**. You love coding and building great things with your own hands\n(and a keyboard ;-) ). But you also enjoy running a small team and keeping information flowing.\n\nโ **You understand the big picture.** You love to take user and business needs into consideration for technical\ndecisions and feel comfortable in interdisciplinary teams.\n\nโ** You take ownership.** You are filled with passion to take responsibility and to make things happen. You have\nan entrepreneurial mindset and want to make a tangible impact on a rapidly growing product and company.\n\nโ **You are a team player.** You understand that we can only be successful as a team. Like everyone else in our\ngreat team, you are fair, honest and respectful โ and you are ready to have a lot of fun.\n\nโ **You are fluent in English.** And you love to work with nice people from around the globe.\n\n# This is what you get\nโ **Work from where you are happiest and enjoy a flexible day schedule.** We are a fully distributed team,\nworking from different locations and time zones, each individual following itโs personal daily schedule.\n\nโ **Your opinion matters and your work is valued.** You have the chance to make a difference.\n\nโ **You collaboratively learn and grow** by working hands-on along with highly talented minds.\n\nโ **Are you tired of useless meetings and slow decision making?** We have flat hierarchies, no bullshit\nmeetings and iterate quickly with our lean Kanban workflow.\n\nโ **You work with top-notch technologies and best practices.** We use Test Driven Development, Continuous\nIntegration and Domain Driven Design to build a single page application backed by a serverless\nmicroservice infrastructure. \n\nPlease mention the words **DECADE FLEE TIME** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xNDE=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Angular, Node, SaaS, Full Stack, Developer and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ Distributed team\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Filestage GmbH and want to re-open this job? Use the edit link in the email when you posted the job!
**About us**\nAt [Filestage](https://filestage.io/) we believe that broken workflows poison teams with miscommunication, friction, and frustration. Our mission is to fuel creative teams with a rock-solid workflow. With our software, we empower people to produce great results together and build healthy and meaningful relationships at work.\nOver 500 companies (and growing!) all over the world like Lufthansa, Rabobank or Jung von Matt benefit from happier and more productive employees with Filestage. We work hard to build great things together and make time to celebrate our accomplishments.\n\n**Your mission**\n* **You own the sales cycle. You take ownership for midsize to enterprise leads and nurture them throughout the entire sales cycle. With every closing, you have a direct impact on the growth of our company.\n* **You create value for our new customers. You develop a deep understanding for the needs of our customers. You present a product solution that makes their workplace more productive and happier.\n* **You work on strategy and processes. You identify buying trends, analyze our performance and explore opportunities to improve our process for closing and upselling customers.\n\n**Youโre good at**\n* **You love connecting with people. You know the definition of empathy without checking Wikipedia and put it into practice daily.\n* **You have a 1-5 years proven software industry experience with B2B buyers. Youโve had prior success in digital, cloud,SaaS sales or consulting and want to take it to the next level. \n* **You are fluent in English and have fantastic written and verbal communication skills. French is a plus.\n* **You take ownership. You are filled with passion to take responsibility and to make things happen. * * **You are an energetic self-starter who wants to make a tangible impact on a growing product and company.\n* **Youโre cut out for remote working (in case you choose to work remotely). You are highly self-motivated and are comfortable working independently. Ideally, you have already worked remotely in the past.\n* **You are a team player. You understand that we can only be successful as a team. Like everyone else in our great team, you are fair, honest and respectful - and you are ready to have a lot of fun.\n\n**This is what you get**\n* **You have the freedom to work wherever you want.** Come work with us at our office in Stuttgart (Germany) or work remotely.\n* **You have a steepโ โlearningโ โcurveโ** by working hands-on together with highly talented minds.\n* **A fair compensation.** You get a fair base salary based on your skills and the option to participate on the long term success if youโre a high performer.\n* **Your opinion matters and your work is valued.** You have the chance to make a difference and grow our sales team together with our CEO.\n* **Youโre tired of useless meetings and slow decision making?** We have flat hierarchies, no bullshit meetings and we move fast.\n* **You work with top-notch technologies** and lean processes. We use Slack, Asana, Hangouts -and of course Filestage- to communicate efficiently.\n\n**View Full Job Description:**\nhttps://drive.google.com/open?id=1Im5G5H0Oby4sh85t893HkHInuGfSoz0f \n\nPlease mention the words **EXIST MAD PLUNGE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xNDE=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales, SaaS, Executive, Web Developer and English jobs that are similar:\n\n
$60,000 — $110,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.