\nAt Bluelight, we are searching for a candidate to join our client's team as a direct hire.\n\n\nAt The Missing Ingredient, we are passionate about building a better future through food. Founded nearly a decade ago by CJ Bruce, with the mission to "uncomplicate marketing for the world’s most impactful food and beverage companies." They specialize in partnering with brands that are conscious about creating healthy food and beverage options and sustainable practices. The team of self-professed foodies and digital marketing nerds is dedicated to exceeding results and driving measurable success for the brands they love.\n\n\nThey focus on digital marketing services for natural food & beverage companies as well as nonprofit organizations.\n\n\nTheir core services include paid media, social media, email marketing, and influencer relations.\n\n\n\nRole Overview\n* The Account Coordinator plays a critical role in supporting client account management and ensuring seamless internal operations. Reporting to the Account Manager, this individual will assist with client communication, task coordination, and project support across digital marketing campaigns, social media, and administrative activities. The position is remote and works PST hours.\n\n\n\nKey Responsibilities\n* Client & Account Support:\n* Support Account Managers in organizing client deliverables and tracking next steps.\n* Join client calls for note-taking and exposure to client communication.\n* Assist in gathering and preparing materials for client meetings and reports.\n* Maintain up-to-date internal documentation to help Account Managers stay aligned.\n* Step in with administrative or coordination support when Account Managers are out.\n* Offer flexible support to meet the evolving needs of the agency.\n* -------------------------------------------------------------------------------------\n* Project & Task Coordination:\n* Help track project timelines and ensure internal deadlines are documented.\n* Send friendly reminders to team members about upcoming or overdue tasks.\n* Double-check that briefs and resources are shared before tasks begin.\n* Assist in updating task templates and internal workflows under Account Manager guidance.\n* -------------------------------------------------------------------------------------\n* Team Collaboration & Communication:\n* Meet weekly with Account Managers to understand challenges and support needs.\n* Check in weekly with internal specialists to surface blockers or support needs.\n* Relay specialist feedback to the Account Manager to help inform planning.\n* Coordinate hand-offs between departments (e.g., creative to paid media) to maintain flow.\n* Help facilitate cross-functional collaboration by keeping communication clear and organized.\n\n\n\nSuccess Measurements\n* Client Satisfaction: Positive feedback and relationship strength with client accounts.\n* Project Delivery: Timeliness and quality of deliverables across campaigns.\n* Internal Coordination: Effective communication and collaboration with internal teams.\n* Task Management: High on-time task completion rate with minimal oversight.\n\n\n\nRequired Skills & Experience\n* 2-3 years in account coordination, marketing, project management, social media, or related fields.\n* Previous remote work experience and ability to work PST hours.\n* Exceptional written and verbal communication skills.\n* Strong organizational and time-management skills.\n* Attention to detail and resourceful problem-solving ability.\n* Adaptability to fast-paced environments and openness to feedback.\n* An strong interest in digital marketing and desire to grow in the marketing industry.\n* Bonus: Familiarity with platforms such as Instagram, Facebook, LinkedIn, TikTok, and tools like Teamwork, Notion, Slack, and Google Suite.\n* Bonus: Experience in copywriting, content creation, or influencer marketing.\n\n\n\nCareer Growth & Advancement\n* Potential progression into Account Manager and Senior Account Manager roles based on performance.\n* Opportunities to specialize in client strategy, campaign leadership, or team management with demonstrated proficiency and leadership skills.\n\n\n\nSecurity & Compliance Requirements\n* Adherence to internal confidentiality policies and client-specific data handling requirements.\n\n\n\nReporting & Team Structure\n* Reports directly to the Account Manager.\n* Collaborates cross-functionally with creative, paid media, and influencer marketing teams.\n* No supervisory responsibilities initially but expected to manage tasks and project timelines independently.\n\n\n\nAdditional Expectations\n* Active participation in weekly team meetings, training sessions, and ongoing process improvements.\n* Contribution to a positive, solution-oriented team culture.\n* Commitment to professional development and continuous learning in digital marketing trends.\n\n\n\nCompensation Structure\n* The compensation philosophy ensures competitive pay aligned with performance, proficiency, and company affordability. Compensation is reviewed annually based on market benchmarks and individual contributions.\n* Location: Remote\n* Employment Type: Full-Time\n* Salary: $45,000 - $60,000 Depending on experience\n\n\n\nWhat The Missing Ingredient Offers\n* Fully remote work environment.\n* Full health, dental, and vision insurance coverage.\n* 401k with 100% matching up to 3% and 50% matching up to 5%. (Eligible after 6 months of employment)\n* Flexible paid vacation. (You are responsible for ensuring coverage while out)\n* Annual end-of-year profit sharing based on salary, tenure, and performance. Dependent on agency profitability at at the discretion of agency ownership.\n* Guaranteed minimum 3% salary increase YoY, with additional increases based on performance.\n* Ongoing education paid by The Missing Ingredient (courses, books, conferences, etc.), up to $500/year.\n* Opportunities for professional growth across various digital marketing disciplines.\n* Dynamic, collaborative, and mission-driven team culture.\n\n\n\n\n\n\nIf you are interested please apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Senior and Marketing jobs that are similar:\n\n
$80,000 — $150,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndianapolis, Indiana
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.\n \nWe are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.\n\n\nSimply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. \n\n\nRole Description: As a Project Coordinator, you will play a pivotal role in ensuring an outstanding client experience for our internal stakeholders and fintech Banking-as-a-Service (BaaS) and Payments strategic partners. In this role, you will report to a Senior Program Manager and be responsible for facilitating the planning, execution, and completion of projects within specified deadlines. You will also support the team as a secondary liaison between program managers, and other internal and external stakeholders, ensuring effective communication and coordination throughout the program lifecycle. The key responsibilities of this position include managing multiple projects to improve internal and external processes, advocating for change management, ushering deliverables through to completion, maintaining awareness of the status of program and project milestones and reporting out on status completion.\n\n\n\nIn this role you will: \n* Lead and coordinate internal facing partnership projects, inclusive of managing deliverables, ongoing requests and tracking progress of Partner onboarding and expansions \n* Manage reporting and tracking of partner onboarding and ongoing program management activities such as open requests, past due items and setting up needed workspaces via various program and project management tools\n* Create and oversee the rollout of Asana spaces to external and internal stakeholders, inclusive of developing processes, rules and workflows, roll out schedules, and training stakeholders \n* Facilitate content governance and change management across external-facing materials, ensuring consistency and maintaining version control\n* Develop, design and maintain partnership metrics and reporting (including program onboarding status, dependencies or roadblocks)\n* Communicate project expectations and timelines to all internal stakeholders in a timely and concise manner.\n* Collaborate with internal teams to gather project requirements, define scope, and develop accurate time estimates for deliverables.\n* Demonstrate exceptional organizational skills by effectively prioritizing workloads within and across project teams.\n* Support program managers in partner meetings, including meeting minutes, action item tracking, materials preparation and related logistics.\n* Manage all project aspects including scheduling meetings, coordinating logistics, and overseeing team activities to ensure project milestones are met.\n* Provide regular project status updates to team members, clients, and senior management, highlighting achievements, challenges, and next steps.\n* Develop repeatable and fulsome onboarding program for new team hires \n* Actively participate in team initiatives aimed at achieving departmental and company objectives.\n\n\n\nQualifications: \n* A bachelor's degree or equivalent\n* 0-2 years of project or program management experience\n* Financial services experience (either at a financial institution or fintech company) is a plus\n* Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly\n* Excellent technical troubleshooting and process implementation skills\n* Ability to plan, set priorities, organize, and coordinate work with others.\n* Be action-oriented, with strong organization skills and attention to detail\n* Are client-obsessed and have a desire to deliver high customer service to team members and candidates\n* Have excellent communication skills coupled with a passion for business and technology\n* Thrive working in a fluid environment with high autonomy\n\n\n\nWhat we offer:\n* At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life\n* Competitive compensation, including opportunities based on experience, geographic location, and role\n* Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA\n* Paid parental leave\n* Flexible vacation policy, including PTO and paid holidays\n* A fun and challenging team environment in a dynamic industry with ample opportunities for career growth \n\n\n\n\n\n\n*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.\n\n\n*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n\n*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\n*Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\n**Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future. \n\n\nZone 1: $69,000 - $79,000 (SF/Bay Area, NYC, Seattle, LA)\nZone 2: $61,000 - $72,000 (Austin, Boston, Chicago, Denver, San Diego, DC)\nZone 3: $57,000 - $66,000 (Other US Metros)\n\n\n#LI-BC1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Senior and Legal jobs that are similar:\n\n
$70,000 — $122,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Equip \nEquip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.\n\n\nFounded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.\n\n\nAbout the role \n\n\nThe Referral Coordinator will be responsible for triaging incoming patient referrals from our provider partners and will work closely with Patient Acquisition and Admissions teams to ensure a smooth referral experience for the provider. This role includes administrative duties that require a candidate to be highly detail-oriented, organized, and self-motivated. The Referral Coordinator will communicate with external medical and mental health providers and collaborate with cross-functional teams daily, so the Referral Coordinator must be someone who can communicate effectively to different audiences and is strongly aligned with our mission to bring gold-standard eating disorder treatment to everyone.\n\n\n\nResponsibilities\n* Collaborate with the cross-functional teams to triage referred patients and support referral partners during their patient’s admissions process.\n* Serve as a liaison between new providers and Clinical Partnerships Representatives. \n* Manage data and reports in multiple systems including a CRM, EMR, and data analytics platform.\n* Manage confidential health information thoughtfully.\n* Ensure that data is inputted accurately and consistently and assist with data audits as needed.\n* Field questions from external providers and speak confidently about Equip’s services, patient population, and referral process.\n* Perform other duties as assigned. \n\n\n\n\nQualifications\n* Bachelor’s degree required.\n* 2+ years experience in a customer service role or case management role, preferably in healthcare.\n* Strong interpersonal skills and relationship-building expertise.\n* Exceptional verbal and written communication skills.\n* Sharp organizational skills with capability to manage details in a fast-paced, fluid environment.\n* Comfortable with a remote role and a remote team with high autonomy and self-motivation.\n* Ability to think critically to quickly and accurately work through challenges and rapid change.\n* Ability and willingness to travel as needed.A desire to work at a fast-growing health tech startup.\n\n\n\n\n\n$56,000 - $65,000 a yearCompensation Package\nTotal Compensation Range:\n$56,000-$65,000 Base Pay + Annual performance based bonus potential.\nTime Off:\nFlex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.\nMedical Benefits:\nCompetitive Medical, Dental, Vision, Life, and AD&D insurance.\nEquip pays for a significant percentage of benefits premiums for individuals and families.\nMaven, a company paid reproductive and family care benefit for all employees.\nEmployee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!\nOther Benefits\nWork From Home Additional Perks:\n$50/month stipend added directly to an employee’s paycheck to cover home internet expenses.\nOne-time work from home stipend of up to $500.\n\nPhysical Demands\nWork is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. \n\n\nDiversity, Equity, Inclusion, Belonging\nAt Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. \n\n\nAs an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n
$35,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About This Role\n\nHello, prospective pickle! We are seeking a Remote Customer Success Coordinator (CSM) to add to our growing Client Success team. The CSC will be responsible for a high volume of clients and measured by client adoption using data-driven programs to achieve this, Net Promoter Score (NPS), and net customer retention rate of assigned book of business. \n\nTh ideal candidate can build strong relationships quickly, is tech-savvy, and has the people skills to work cross-functionally to be a champion for your customers. You are a perfect fit for this role if clients see you as a trusted advisor, and you are comfortable providing proactive technical and product guidance. \n\nReports to: Vice President Customer Success\n\nOn a daily basis, works closely with Sales, Marketing, and Customer Success teams.\n\nLocation: Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona.\nWho We Are Looking For\n\nFirst, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.\n\nDo we love pickles, too? Most of us do! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something, though because our employees’ uniqueness is what helped make us the great company we are today. \n\nWe stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.\n\nSpecific to your role, we’re looking for individuals who have…\n\n\n* 1-3 years in a customer-facing role in a SaaS B2B company.\n\n* Experience promoting value through customer experience; ability to analyze and interpret customer data to influence decision-making and improve customer experiences.\n\n* Exceptional ability to communicate and foster positive business relationships internally and externally.\n\n* Comfortable with identifying client risk, jumping in to remediate, handling escalations and ultimately ensuring net client retention. \n\n* Accountability and personal organization are essential.\n\n* Experience analyzing, optimizing, and scaling the existing processes. \n\n* Deep understanding of customers' concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.\n\n* Passion for learning new technology.\n\n* Excellent presentation and communication skills with all levels of client contacts, including the executive level.\n\n* Ability to manage multiple tasks simultaneously with attention to detail.\n\n\n\n\nBonus Pickle Points:\n\n\n* Experience with a CRM; HubSpot is a plus and the ability to use HubSpot as an e-mail platform\n\n* Experience with JIRA and Confluence is a plus\n\n* Experience working with creative teams is a plus\n\n* An understanding of in-app analytic tools to measure usage and help define the in-app experience; Pendo experience is a huge plus \n\n\n\nKey Objectives and Responsibilities\n\n\n* Act as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal and expansion for assigned book of business. \n\n* Regularly monitor platform usage and proactively contact clients whose usage dips to ensure the health of the relationship and product engagement. \n\n* Share best practices, industry trends, and other valuable information to help accomplish client goals and improve their onboarding, product adoption, and creative productivity. \n\n* Review client feedback loops for signs of churn and poor sentiment, and address them early in the customer journey. \n\n* Utilize CRM to keep track of key account data, opportunities, logging calls, and relevant notes.\n\n* Facilitate onboarding & ongoing training for a book of business. \n\n* Act as a communications liaison between internal teams and clients. \n\n* Promote customer satisfaction and loyalty by demonstrating an understanding of their business needs and helping them achieve their objectives using Design Pickle.\n\n* Educate customers on the use and benefits of Design Pickle solutions.\n\n* Provide customers with information and assistance regarding product updates and new features. You will be the voice of the customer at Design Pickle and will help build the feedback loops with our product team to ensure the roadmap and sprints are always executed with the customer in mind. \n\n\n\n\nThe compensation range for this position is $55,000 to $65,000 annually. The actual salary offer made to a candidate will be made with mindful consideration of a wide range of factors. These factors include but are not limited to skills, qualifications, education/knowledge, experience, and alignment with market data for a given location within the US. In addition to base salary, some positions may be eligible for additional compensation such as bonuses or commissions. This salary data is for our US-based positions only.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and SaaS jobs that are similar:\n\n
$85,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nScottsdale, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhat We Do\nCare Access is delivering the future of medicine today! Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.\nWho We Are\nWe care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.\nPosition Overview\nThe Region Manager assumes overall responsibility for the management of sites assigned. This individual’s responsibility spans the entire functionality of the sites to include personnel management, site profitability and the successful conduct of all studies while providing a high-quality point of intersection for staff, study participants, CROs and sponsors. The Region Manager provides leadership and oversight of site operations according to CARE SOPs, GCP and FDA/ICH Guidelines \nWhat You'll Be Working On\nDuties include but not limited to:\nPersonnel:\n· Travel to each site within the region and meet with team members (including PI) face-to face (quarterly at minimum) \n· Conduct regular site and Region team meetings\n· Meet with PI regularly (bi-weekly at minimum) \no Ensure all training is up to date \n· Conduct weekly 1:1 meeting with each direct report \no Review performance and KPIs\no Ongoing employee development and mentoring\n· Maintain appropriate documentation for each direct report\n· Provide timely evaluation of areas needing improvement and assist in developing a plan for improvement with staff member with objective measurable goals \n· Escalate issues appropriately to ensure they are addressed in a timely manner. Engage HR and Director of Site Operations if necessary \n· Carry out disciplinary process as required \n· Manage underperformance proactively \n· Work with HR to implement Performance Improvement Plan (PIP) if necessary to clearly outline the path to employee success \n· Conduct annual performance appraisals and have goal setting and milestone meetings regularly throughout the year with employees to discuss progress \n· Ensure HR policies are implemented and maintained at all sites\n· Ensure that all staff are up to date on annual training and documentation is in their record \n· Encourage a positive team-oriented environment at each site in the region\n· Ensure high staff morale and low turnover rates \n· Ensure time sheets are reviewed and submitted in the required timeframe for non-exempt employees \n· Review all travel and expense requests to ensure they are within policy prior to approval\n· Work with the Director of Site Operations to review and address injury reports if necessary \n \n \nNew Staff:\n· Review potential candidates and conduct interviews for all roles within assigned region and provide timely feedback\n· Onboard new employees at all assigned sites.\no Complete the new hire checklist for each new employee\no Meet with new employees daily during their first week of employment to review expectations and progress on assigned training\no Meet all new employees on site during their first week of employment. \no Ensure all Care Access training is complete prior to requesting study specific training\no Provide additional training resources, if applicable\n \nManagement of Studies and Site Workload:\n· Collaborate with Investigator(s) to evaluate and determine feasibility of upcoming opportunities/protocols \n· Review protocols to anticipate special needs regarding staff (unblinded, assessors) procedures, outside services and/or costs \n· Ability to perform the duties of a Clinical Research Coordinator and actively performs CRC responsibilities at sites\n· Coordinate Investigator and Sub-Investigator coverage \n· Attend Site Evaluation Visits, Site Initiation Visits in person or remotely\n· Regularly assess and adjust workload for site staff to ensure the success of each study\n· Work closely with the Study Start Up Team to ensure timely study start-up and activation of new trials \n· Ensure study required training has been completed by staff and PI \n· Update Director, Site Operations on all pending and active study details \n· Be available as a resource to provide expertise on protocols \n· Work closely with internal recruitment and marketing teams to ensure recruitment activities are optimized for all studies \n· Regularly review metrics for all sites in the region and ensure information is accurate and study goals are being met \n· Ensure source is reviewed timely for all new studies\n \n \nQuality:\n· Oversee all CRC’s work to ensure QC is performed, data is entered, and all queries are resolved in a timely manner\n· Create and implement processes that will enhance and improve workflow; minimize deviations, minimize no-shows, benefit overall functionality at each site in the region. Work with Director of Site Operations as processes may be implemented at other locations \n· Participate in all internal and external audits; play an active role in their management \n· Work directly with the site teams to address items on monitoring reports and Care internal audit reports in a timely manner\n· Ensure all Quality Issues at the sites are reported via QMS timely\n· Work closely with Operational Compliance and Quality Assurance teams; participate in Root Cause Analysis (RCA) and ensure timely execution of all required actions\n· Maintain a calendar of all monitoring visits (including internal audits)\n· When possible, meet with CRAs during their monitoring visits (remotely or in person) \n· Routinely review all monitoring follow-up letters for action items and quality trends; ensure timely completion of all action items\n \nFinancial: \n· Work closely with the Business Development team to ensure the timely responses to feasibility questionnaires and scheduling of Site Evaluation Visits as appropriate \n· Keep Director of Site Operations apprised of any study changes and all study related issues that affect the revenue generation at the sites \n· Ensure the proper maintenance of participants W-9s to support annual 1099 filings \n· Coordinate site staff to cover workload at each site. \no Decrease hourly staff when appropriate \no Apply coverage when short staffed \n \nSite Maintenance: \n· Keep Director of Site Operations apprised of any site maintenance issues \n· Coordinate building and equipment maintenance \n· Ensure sites are kept clean and organized \n· Region safety resource- knowledgeable on applicable state and federal regulations/OSHA fostering a safe work environment for all staff. Ensure all staff are following OSHA guidelines.\n· Ensure that sites have the equipment necessary to safely perform job responsibilities \n· Review monthly checklists submitted for each site. Ensure there are no lapses in equipment calibration.\n· Regularly assess space needs and work closely with Director, Site Operations to identify new/additional space, if needed\n· Oversee and actively participate in new site builds and decommission of sites\n \nCommunity Engagement: \n· Develop Partnerships with local providers and community leaders \n· Coordinate and participate in community events and patient education considering Care’s diversity initiative in each region. \nPhysical and Travel Requirements\n· Candidates must be willing to travel up to 50% of the time nationwide. Frequency and length of travel may depend on the length and project requirements\nKnowledge, Skills, and Abilities:\n· Excellent working knowledge of medical and research terminology Must have a client service mentality \n· Excellent working knowledge of federal regulations, good clinical practices (GCP) \n· Ability to communicate and work effectively with a diverse team of professionals \n· Strong organizational skills: Able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments \n· Communication Skills: Strong verbal and written communication skills \n· Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals \n· Strong computer skills with demonstrated abilities using clinical trials database, IWRS, electronic data capture, MS word and excel \n· Ability to balance tasks with competing priorities \n· Critical thinker and problem solver \n· Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done \n· Friendly, outgoing personality with the ability to maintain a positive attitude under pressure \n· High level of self-motivation, energy and possess a high degree of urgency. \n· Ability to work independently in a fast-paced environment with minimal supervision \n· Ability to adapt to frequent changes in responsibilities and workloads. \n \nCertifications/Licenses, Education, and Experience:\n· Bachelor’s Degree preferred, or equivalent combination of education, training and experience. \n· A minimum of 1+ years of relevant management experience\n· A minimum of 3+ years prior Clinical Research Coordinator experience required\n· 2 years’ experience as a Care Access Research Clinical Research Coordinator is preferred\n \nBenefits (US Full-Time Employees Only)\nPTO/vacation days, sick days, holidays.\n100% paid medical, dental, and vision Insurance. 75% for dependents.\nHSA plan\nShort-term disability, long-term disability, and life Insurance.\nCulture of growth and equality\n401k retirement plan\n\n\n\n\n\n\nDiversity & Inclusion\nWe serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.\nAt Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the best physicians and caring for patients.\nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\n\n\nCare Access is unable to sponsor work visas at this time.\n\n\nEmployment Statement\n\n\nCare Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to HR, Education and Marketing jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, US
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About the Role\n\nAn Onboarding Manager welcomes, coordinates and sets expectations for our customers during their first experiences with Tebra.\nYour Area of Focus\n\n\n* Own end-to-end onboarding experience for new customers; involves leading a series of milestone onboarding calls over a 60-day period*\n\n* Embrace a sense of ownership over the customer’s experience and success in their first days\n\n* Deliver world-class customer service; create engaging and energetic momentum with customers\n\n* Provide timely communication to assigned customers and internal teams; includes email, phone, and scheduling calls\n\n* Set proper partnership expectations regarding timeline, points of contact, how to receive help, etc\n\n* Gather requirements, contact information & preferences, value drivers and other preferences relevant to product mix purchased\n\n* Identify potential areas of risk if expectations are not aligned, escalate accordingly\n\n* Guide customers through relevant self-paced and instructor-led training sessions; provide hands-on training where appropriate\n\n* Ensure customers are fully setup and adoption of applicable product features is completed before onboarding graduation \n\n* Effectively collaborate internally to leverage resources to ensure each customer’s success\n\n* Demonstrate exceptional problem solving and ability to navigate customer concerns \n\n* Be a product expert and clearly communicate the value of the Tebra product to address all customer needs\n\n\n\nYour Professional Qualifications\n\n\n* 1-2 years of customer facing experience leading or supporting implementations of software solutions\n\n* Experience specifically in SaaS environments in a project coordinator or customer success role a plus\n\n* Minimum English level B2+ CEFR oral and written\n\n* Strong analytical skills, project management or project coordinator background\n\n* Excellent communication skills\n\n* Good negotiation, conflict resolution and influencing skills\n\n* Strong multi-tasking, results oriented skills\n\n* Ability to work in a fast-paced environment\n\n* Must be fluent in English\n\n\n\nAbout Tebra\n\nKareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. \n\nTebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.\nOur Values\nStart with the Customer \n\nWe get to know our customers - and their patients - and look at the world through their lens.\nKeep It Simple\n\nHealthcare is too complex. We aim to simplify it for everyone.\nStay Entrepreneurial \n\nWe reject the status quo and solve problems with creativity, perseverance, and a bias to action.\nBetter Together\n\nWe are diverse, humble, and collaborative. We put the team first and win together.\nCelebrate Success\n\nLife is short and joy is underrated. We take time to have fun and celebrate success.\nPerks & Benefits \n\nTo assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.\n\n \n\n#LI-EH1 LI-remote BI-remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCorona del Mar, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho we are:\n\nRaft (https://TeamRaft.com) is a customer-obsessed non-traditional small business with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development, with headquarters in McLean, VA. Our range of clients include innovative federal and public agencies leveraging design thinking, cutting edge tech stack, and cloud native ecosystem. We build digital solutions that impact the lives of millions of Americans.\n\nWe’re looking for an experienced Marketing Coordinator to support our growing efforts and join our passionate team of high-impact problem solvers. This is a unique opportunity to help build and shape a game-changing organization where we put our customers and people first.\n\nAbout the role:\n\nAs a Marketing Coordinator at Raft, you will support a wide range of marketing activities, including content creation, social media management, campaign execution, and events. You will play a key role in promoting Raft's products, services, and brand while helping to drive engagement and visibility across various channels. The most important thing you can bring to the table is work ethic, motivation, and a #GSD attitude.\n\n\nContent Creation: Assist in developing and curating engaging content for various marketing channels, including blog posts, social media updates, email newsletters, and website content. Ensure all content aligns with Raft's brand voice and marketing goals.\n\nSocial Media Management: Support the execution management of Raft's social media presence by creating, scheduling, and posting content on platforms such as LinkedIn, Facebook, Instagram, YouTube, and Twitter. Engage with followers, respond to inquiries, and monitor social media trends to keep content fresh and relevant.\n\nCampaign Coordination: Assist in the planning, execution, and analysis of marketing campaigns across digital and traditional channels. Coordinate with internal teams and external partners to ensure campaigns are delivered on time and meet performance objectives.\n\nEvents and Conferences: Help plan and execute marketing activities for industry events, conferences, webinars, and other promotional opportunities. Coordinate logistics, manage promotional materials, and assist with event-related communications. Must be able to travel for any or all events as needed. \n\nBrand Management: Ensure consistent branding across all marketing materials and communications. Assist in maintaining and updating brand guidelines as needed.\n\nCollaborative Support: Work closely with cross-functional teams, including product, growth, and people, to support the overall marketing strategy and contribute to the success of various initiatives.\n\nAdministrative Tasks: Perform day-to-day administrative tasks to support the marketing department, such as managing marketing calendars, coordinating meetings, and organizing marketing assets.\n\nSpecial Projects: Take on special projects as assigned, contributing to the continuous growth and evolution of Raft's marketing efforts.\n\nAnalytics & Reporting: Use marketing analytics tools to track the performance of campaigns, social media, and other marketing activities. Compile data into reports and provide insights and recommendations for continuous improvement.\n\n\n\n\nWhat we are looking for: \n\n\n1-2 years of experience in a marketing or BD role, preferably in a technology-focused environment\n\nStrong writing, editing, and communication skills\n\nComfort with social media platforms and content management systems\n\nExperience with marketing analytics tools and data reporting\n\nAbility to manage multiple projects simultaneously and meet deadlines\n\nProactive, self-motivated, and eager to learn, this is the most important qualification\n\nStrong attention to detail and organizational skills\n\nPassion for technology, defense, and supporting the mission of the U.S. military is a must\n\nMust be able to travel 50%\n\nBachelor's degree in Marketing, Communications, or a related field\n\n\n\n\nWork Type:\n\n\nRemote\n\nMay require up to 50% travel\n\n\n\n\nWhat we will offer you: \n\n\nHighly competitive salary\n\nFully covered healthcare, dental, and vision coverage + 401(k)\n\nTake as you need PTO + 11 paid holidays\n\nEducation & training benefits\n\nAnnual budget for your tech/gadgets needs\n\nMonthly box of yummy snacks to eat while doing meaningful work\n\nRemote, hybrid, and flexible work options\n\nTeam off-site in fun places!\n\nGenerous Referral Bonuses\n\nAnd More!\n\n\n\n\nOur Vision Statement: \n\nWe bridge the gap between humans and data through radical transparency and our obsession with the mission. \n\nOur Customer Obsession: \n\nWe will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.\n\nHow do we get there? \n\nPublic-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. \n\nRaft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Marketing jobs that are similar:\n\n
$35,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMcLean, Virginia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Call Support Care Coordinator August 2024 Start Date
\nAbout Us:\n\nTens of millions of Americans are unable to manage their chronic conditions with commercial medications. Using specialized compounded formulas tailored for individual patient needs, Henry helps people who have been left behind by the commercial market, all while remaining easy, accessible, and affordable. Our customers get access to the care they need, and save thousands of dollars on out-of-pocket healthcare expenses per year! \n\nEnjoy the casual culture, remote-first workplace, and generous PTO/benefits! \n\nApply today to make a direct, daily impact in one of the fastest-growing startups in the country - we are excited to meet you!\n\nWe are seeking dynamic and experienced Care Coordinators to join our growing team. As the primary point of contact for our valued customers, you will provide exceptional support and assistance through inbound and outbound communication channels, ensuring timely and accurate service that exceeds our customers' expectations. With your expertise, you will manage customer interactions with professionalism and care, becoming a key member of our dedicated customer support team. Join us and make a meaningful impact on the customer experience.\n\n*If you are applying via Indeed.com - please apply directly through our website at Careers - Henry Meds in order to complete the required, interactive assessment for the position. Thank you in advance! \n*Please note - the cohort start date for this position will be Friday, August 16th, 2024.\nApplication Submission Assistance: If you encounter any difficulties while submitting your application, please follow these steps:\n\n\n* If you experience issues, try refreshing the page and ensure that you have accepted cookies. This often resolves common submission problems.\n\n* Please note you may be unable to apply to this role on a mobile device and may need to use a PC.\n\n\n\nContact Us for Further Assistance:\n\n\n* If problems persist, please do not hesitate to contact us for support. We are here to help address any issues and ensure a smooth application process.\n\n\n\n\nKey responsibilities:\n\n\n* Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email.\n\n* Use customer relationship management software (CRM) to manage customer interactions and track customer information, orders, and schedules.\n\n* Perform data entry tasks to accurately and efficiently enter and update customer information, orders, and schedules.\n\n* Collaborate with other team members to provide a seamless and efficient customer service experience.\n\n* Serve as the primary point of contact for patients contacting us via phone, providing assistance and support with compassion and professionalism.\n\n* Guide patients through the process of scheduling appointments, accessing their accounts, and navigating our telehealth platform\n\n\n\n\nRequirements:\n\n\n* At least 1 year of customer service experience is required.\n\n* Must be comfortable in a telephonic support position that requires dynamic communication and soft skills that lend to patience, empathy, active listening and the ability to clearly articulate solutions to their problems.\n\n* The ability to handle difficult situations and complaints with tact and professionalism.\n\n* Proficiency in using phone and computer systems for customer interactions.\n\n* A positive attitude and a commitment to providing excellent customer service.\n\n* Private work environment due to HIPAA regulations.\n\n* Previous experience in healthcare and/or startup companies is a plus!\n\n* Must have a flexible schedule to accommodate business needs - shifts will be confirmed after training is complete (no more than 4 weeks beyond your start date.) Work schedules will be consistent hours (vs. rotating schedules.) Additional details will be discussed at the time of an interview.\n\n\n\n\nCompensation:\n\n$21.63 per hour \n\nCompany Offers:\n\n\n* Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employee and 50% for their qualified dependents).\n\n* 401k with matching contributions beginning your first day.\n\n* Unlimited PTO.\n\n* Full remote position with occasional travel.\n\n* Impactful rewarding work as part of a fast-growing brand helping thousands of people every day.\n\n\n\n\nPlease note that Henry Meds cannot provide sponsorship at this time. Applicants must be legally able to work in the US without sponsorship. \n\nEqual Opportunity Statement:\n\nHenry Meds is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile and Mobile jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSpringfield, Missouri, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPosition: Order Fulfillment Coordinator\n\nWe are currently seeking a dedicated individual to join our team as an Order Fulfillment Coordinator. In this role, you will be responsible for efficiently placing customer orders over the phone, tracking order statuses, addressing customer inquiries, and ensuring a seamless ordering process. Excellent communication skills, attention to detail, and a strong commitment to customer satisfaction are essential for success in this position.\n\nResponsibilities:\n- Place customer orders accurately and efficiently via telephone\n- Utilize our software to update and monitor order progress\n- Respond promptly and professionally to customer questions and concerns\n- Maintain consistent communication with myself\n\nRequirements:\n- Exceptional interpersonal skills with the ability to communicate effectively both verbally and in writing\n- Meticulous attention to detail\n- Proficient computer skills\n- Strong sense of ownership, self-motivation, and the ability to work independently\n\nWe will provide the necessary equipment for you to make calls from your computer, so a reliable microphone and internet connection are required.\n\nA call framework and comprehensive training will be provided to ensure your success in this role.\n\nGiven the sensitivity of the data involved, you must be a U.S. citizen, be willing to take a HIPAA training, and sign a NDA.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nClinical Coordinators play a crucial role in establishing and maintaining a robust operational foundation within our organization. By leveraging their expertise in phone skills and customer service, they contribute to the seamless delivery of healthcare services and continuously seek ways to enhance the overall membership and clinical experience.\n\nThis is a remote FTE, non-exempt position with the ability to work weekends and holidays as required. \n\nThis role will deliver an exceptional member experience in all member interactions and throughout all care delivery. Utilize strong organizational ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrate excellent phone skills and customer service abilities while providing effective administrative support to our Providers, Health Coaches, RN Care Managers, and Members.\n\nWhat you’ll do:\n\nAdministration\n\n\n* Maintain a full comprehension of Parsley Health clinical operations, tools and workflows to maximize administrative support across the clinical practice)\n\n* Provide Clinician and Health Coach support with chart prep, scheduling, waitlist management, and transfers of care.\n\n* Assist daily practice operations such as slack coverage for provider requests, lab triage, EMR system management, referral list management, and faxes.\n\n* Assist clinical teams with administrative member-requests and overflow tasks as needed, including medical record requests and coordination, insurance invoice requests, and clinical letters of medical necessity.\n\n* Provide practice-wide messaging and phone coverage, triaging time-sensitive messages, escalating to management on-call, and resolving member inquiries. \n\n* Maintain accurate documentation and records of all interactions and transactions to support efficient workflow management.\n\n* Strive to meet and exceed performance metrics in support of seamless member experience including call handling time, member satisfaction scores, and resolution rates.\n\n\n\n\nMembership\n\n\n* Answer inbound member message inquiries for: scheduling requests, troubleshooting technical issues, triaging unassigned and needs attention messages, handling and/or triaging urgent messages.\n\n* Handle inbound and outbound calls from customers regarding scheduling inquiries, tech troubleshooting, and general assistance.\n\n* Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions.\n\n* Maintain a positive and professional demeanor at all times, reflecting the company's commitment to exceptional customer service.\n\n* Assist new members with clinical scheduling questionnaires, portal questions, and any other coordination before a member has an assigned clinician.\n\n* Submit member feedback and specific improvement projects to manager.\n\n* Organize day-to-day coordination, including waitlist management, scheduling, and transfers of care to new providers\n\n\n\n\nProjects\n\n\n* Support and maintain resources that assist administrative projects and scale solutions.\n\n* Assist practice-wide pilots and initiatives as applicable\n\n\n\n\nWhat you’ll need:\n\n\n* 1+ year in health care, operations, membership experience, or as a medical assistant\n\n* Bachelor’s degree or equivalent preferred\n\n* Proven experience in a customer service or call center environment.\n\n* Excellent verbal communication skills, with a clear and pleasant phone voice.\n\n* Strong listening skills and the ability to empathize with customers' concerns.\n\n* Exceptional problem-solving abilities, with a focus on finding effective solutions.\n\n* Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required\n\n* Demonstrable attention to detail with a knack for organization and clarity\n\n* Flexibility; things change often and we need someone who can adapt quickly\n\n* Ability to work holidays\n\n\n\n\nPreferred Qualifications:\n\n\n* Bachelor’s degree or equivalent preferred\n\n* Knowledge of product or service offerings and industry-specific terminology.\n\n* Familiarity with troubleshooting technical issues and providing technical support over the phone.\n\n* Certification or training in customer service or call center operations.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n* Annual wellness stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe salary for this role is $49,920 ($24/hour). We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSafetyCulture is among the fastest-growing tech companies in the world, and our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to be part of a company on this kind of trajectory do not come around often!\n\n\nWe’re looking for a dynamic Communications Coordinator to join our growing communications team and you’ll be responsible for helping us to reach more people with the SafetyCulture story. The ideal candidate will be passionate about the value of technology, highly ambitious, and great at building relationships.\n \nYou’ll work closely with the communications team, across PR, Social and Content campaigns and have the opportunity to help shape this newly created role. This opportunity is perfect for an ambitious self-starter who can spot opportunities and jump on them!\n\n\n\nFor our global comms team, there’s no such thing as a ‘typical day’. However, these are some of the things you’ll be working on:\n* Media monitoring: Monitoring relevant media outlets, industry publications, and online platforms to stay informed about industry trends, track brand mentions, follow competitor activities, and identify relevant news.\n* Media relations: You’ll play a role in cultivating strong relationships with media outlets and journalists to secure coverage and thought leadership opportunities.\n* Maintaining our media contact database: Maintaining and expanding a comprehensive media contact database, including journalists, bloggers, influencers, and industry analysts.\n* Reporting: Tracking and reporting on a range of PR, social media and content performance metrics to measure campaign effectiveness.\n* Community management: You’ll interact with SafetyCulture's online community across various social media platforms, fostering meaningful interactions, addressing inquiries, and amplifying positive sentiment.\n* Working with creators: You’ll get exposure to projects with content creators, influencers, and brand ambassadors to develop engaging content and amplify brand messaging.\n\n\n\nWhat do I need?\n* Bachelor's degree in Communications, Public Relations, Marketing, or a related field.\n* 1-3 years of experience in communications, PR, or marketing roles, preferably within the technology industry.\n* Proven track record of executing successful PR campaigns and securing media coverage.\n* Demonstrated knowledge of social media platforms and trends.\n* Excellent written and verbal communication skills, with a keen eye for detail and the ability to craft a compelling story.\n* Strong relationship-building skills and the ability to work effectively with internal and external stakeholders.\n* Experience with media monitoring tools, social media analytics, and content management systems.\n* Experience working with creators and influencers, and managing community engagement is a plus.\n\n\n\nWhy SafetyCulture?\n* As a key member of our comms team, you'll be able to have a meaningful impact and contribute to the success of a fast-growing technology company. \n* We also provide: \n* Equity with high growth potential, and a competitive salary\n* Flexible hybrid working arrangements in one of the most inspiring offices you’ll ever see\n* Access to professional and personal training and development opportunities\n* Wellbeing initiatives such as subsidised fitness programs, EAP services and a generous parental leave policy\n* An in-house culinary crew who serve up daily breakfast, lunch and snacks\n* Quarterly celebrations and team events, including regular social events and the option to attend our annual global offsite in a surprise overseas location\n* An on-site gym and a pet-friendly office\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Marketing jobs that are similar:\n\n
$75,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSydney
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCoreWeave is seeking a highly organized and detail-oriented Demand Generation Coordinator to join our marketing team. The Demand Generation Coordinator will be responsible for managing and executing demand generation initiatives to generate new business, execute customer and partner marketing campaigns, and support the overall marketing strategy. This role requires strong project management skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.\n\nKey Responsibilities:\n\n\n* Project Management: Coordinate and oversee demand generation projects from initiation to completion, ensuring all tasks are executed on time and within scope.\n\n* Campaign Execution: Assist in the development and execution of integrated demand generation campaigns across various channels, including email marketing, social media, webinars and events.\n\n* Database Management: Support management of marketing databases, including Notion and Airtable, performing data hygiene tasks, and ensuring information is accurate and up to date.\n\n* Marketing Operations: Assist in setting up campaigns in Hubspot, track campaign performance metrics, and generate reports to measure effectiveness.\n\n* Cross-Functional Collaboration: Partner with marketing, sales, product marketing, and other teams to align on campaign objectives, timelines, deliverables and reporting.\n\n* Vendor Management: Coordinate relationships with external vendors, agencies, and partners involved in demand generation activities, ensuring deliverables meet quality standards and deadlines.\n\n* Continuous Improvement: Identify opportunities to optimize processes, streamline workflows, and implement best practices to enhance the efficiency and effectiveness of demand generation campaigns.\n\n\n\n\nWondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are some qualities we’ve found compatible with our team. If a portion of this resonates with you, we’d love to talk. \n\n\n* Bachelor's degree in Marketing, Business Administration, or related field.\n\n* Proven experience (2 years) in project coordination, demand generation, or a similar role, preferably within the technology or SaaS industry.\n\n* Strong project management skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines.\n\n* Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams internally as well as external partners.\n\n* Detail-oriented mindset with a focus on accuracy and quality in execution.\n\n* Familiarity with marketing automation platforms (e.g., HubSpot) and CRM systems (e.g., Salesforce).\n\n* Analytical skills with the ability to interpret data, generate insights, and make data-driven decisions to optimize campaign performance.\n\n* Proactive attitude, resourcefulness, and a willingness to take on new challenges in a fast-paced environment.\n\n\n\n\nOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $75,000-$90,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.\n\nHybrid Workplace\n\nSuccessful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.\n\nIf you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Marketing and Non Tech jobs that are similar:\n\n
$67,500 — $130,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nYou + Helix\n\nHelix is a place where innovators and doers gather in order to drive significant progress in population genomics. We have come together to work at the intersection of clinical care, research, and genomics. \n\nIf you’re excited by the idea of making a meaningful impact and joining a team where we pride ourselves on driving innovation through fostering an environment with an emphasis on empowering one another to grow, Helix might be the place for you!\n\nHelix + The World\n\nOur end-to-end population genomics platform enables health systems, life sciences companies, and payers to advance genomic research and accelerate the integration of genomic data into routine clinical care. We support all aspects of population genomics from recruitment to translational research and help our partners use genomics to improve health outcomes, increase patient engagement, and lower costs. Leading health systems, including Renown Health, AdventHealth, and Mayo Clinic, use our population genomics platform to power some of the world’s largest and fastest-growing population genomics initiatives.\n\nFor the COVID-19 public health crisis, Helix has built one of the nation’s largest COVID diagnostic labs and has been on the leading edge of national viral surveillance efforts tracking B.1.1.7 and other viral strains. \n\nWhat is special about this role?\n\nThe HR/ Office Coordinator plays a crucial role in supporting the People team and the San Mateo Corporate office. This role involves managing various aspects of the employee lifecycle, from onboarding and offboarding to providing general HR support and maintaining accurate HRIS records, as well as leading or contributing to program launches and other special projects. The role also ensures the day-to-day office operations are supported, including mail distribution, office supplies and snacks, and building access.\n\nAs an HR/ Office Coordinator, you will:\n\nEmployee Onboarding and Offboarding\n\n\n* Coordinate and facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.\n\n* Ensures new hires complete required paperwork, documentation, and training.\n\n* Coordinate off boarding activities, includes scheduling exit interviews and provides off boarding paperwork.\n\n* Coordinates immigration processes and acts as the liaison with an external legal firm for new hires and employee lifecycle changes in immigration status.\n\n\n\n\nEmployee Data Management\n\n\n* Maintain accurate and up-to-date employee data in the HRIS systems (US and international), ensuring data integrity and confidentiality.\n\n* Process employee lifecycle events, including new hires, transfers, promotions, and separations.\n\n* Prepare and distribute HR-related documents, such as employment contracts, offer letters, and employee communications. Completes employment verifications upon request.\n\n* Conduct regular audits of employee data to identify and resolve discrepancies.\n\n* Troubleshoots basic technical issues for various HR systems such as ADP or Culture Amp. Escalate and ensure resolution of more complex issues.\n\n\n\n\nHR Policies and Compliance\n\n\n* Ensure compliance with data privacy regulations and company policies when handling sensitive HR data.\n\n* Assist in maintaining and updating HR policies, procedures, and employee handbook.\n\n* Ensure compliance with applicable employment laws and regulations, including conducting OIG checks.\n\n* Provide guidance and support to employees and managers on HR policies and procedures.\n\n* Active member of the Safety Committee, representing our San Mateo office location.\n\n\n\n\nHR Reporting and Analytics\n\n\n* Contribute to the development and enhancement of HR reporting processes and systems to improve data collection, analysis, and reporting efficiency.\n\n* Develop and generate standard and customized HR reports and dashboards, conduct basic analysis to support HR strategies and decision making.\n\n* Collaborate with HR and other teams to understand reporting needs.\n\n\n\n\nPeople Programs Support\n\n\n* Maintains shared HR Google drive and Confluence pages.\n\n* Supports L&D and IDEA programming with scheduling, enrollments, and communications.\n\n* Participate in the evaluation and enhancement of HR processes to streamline operations and improve efficiency.\n\n\n\n\nOffice Coordination and Support\n\n\n* Owns office operations to ensure the office is well-organized, including sorting and distributing mail, ordering snacks and office supplies, and coordinating lunch orders.\n\n* Acts as the point of contact for building management and provides access to the office space to employees and vendors when needed.\n\n* Supports the coordination of San Mateo office based activities when required (e.g. team off-sites, company picnic).\n\n\n\n\nAbout you:\n\n\n* Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).\n\n* 2+ years of experience in HR operations, HR administration, or a related role.\n\n* Proficiency in HRIS systems and Google applications.\n\n* Excellent attention to detail and strong organizational skills.\n\n* Ability to handle confidential information with discretion and professionalism.\n\n* Strong communication and interpersonal skills, with the ability to build relationships with employees at all levels.\n\n* Strong teamwork and customer service orientation to resolve issues quickly and accurately.\n\n* Solid understanding of HR processes and practices, with knowledge of employment laws and regulations.\n\n\n\n\nPhysical/Mental Demands: This role requires prolonged periods of sitting while being able to view and read text on computer screens less than a few feet away. May periodically require lifting up to 10 pounds and occasional walking or standing. May require repetitive motions that may include the wrists, hands, or fingers. May require meetings in person or via video conference (on or off-camera). Requires work in a typical office setting or may be eligible for remote work. Role also requires the ability to reason logically and make sound decisions; ability to understand, remember, and follow verbal and written instructions; and ability to perform in situations requiring deadlines. Ability to work as an integral part of a team.\n\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For more information or to make an accommodation request reach out to [email protected]. \n\nExpected Interview Process:\n\n1) Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer \n\nExpected Pay For This Role:\n\nThere are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity \n\nExpected Helix Base: $60,000- $78,750\n\nExpected Helix Discretionary Annual Bonus: 5% of your annual salary\n\nEquity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.\n\nThe salary range above is our reasonable estimate of the base compensation for this role across US locations. Actual starting pay will be based on non-discriminatory job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about your specific work location salary range during the hiring process. \n\nWhat To Expect During Your Onboarding Week:\n\nWe want to make sure your first week is spent learning the foundations. You will be invited to live orientation sessions and spend time with your hiring manager developing your individual roadmap to success. This experience will include sessions that cover your benefits, security & privacy training, an introduction to the OKR framework used at Helix and our communication tools and norms. \n\nWhat To Expect During Your First 90 days:\n\nFirst 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. \n\nDay 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities.\n\nDay 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. \n\nWhat Helix Has to Offer you\n\nAside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:\n\n\n* Competitive compensation, including meaningful equity\n\n* Health insurance, including medical, dental, and vision\n\n* 12 weeks of Maternity or Paternity leave\n\n* 4 weeks of paid Pregnancy Disability\n\n* 401(k) with employer matching\n\n* On-premise nursing room\n\n* Commuter benefits\n\n* Catered meals\n\n* Flexible PTO\n\n\n\n\nHelix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Recruiter and Legal jobs that are similar:\n\n
$40,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Mateo, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit www.cdcfoundation.org for more information. \n\n\nPosition Highlights:\n\n\nPosition Title: Outreach Coordinator\nLocation: Hybrid\nPosition End Date: 10/31/2024\nSalary: $74,520 Plus Benefits\n\n\n\n\nOverview:\n\n\nThe CDC Foundation is working with CDC and state and local authorities to provide surge staff to support surveillance, prevention and response activities within the State Funded Projects program. The CDC Foundation seeks candidates for an Outreach Support Coordinator. The Outreach Coordinator will work to inform training and communication efforts associated with drug overdose prevention.\n\n\n\n\nMinimum Qualifications:\n\n\n· A Bachelor’s degree in public health, the social sciences, or a related field; Master’s degree preferred\n· Minimum of 2 years related work experience\n· Excellent written and verbal communication skills\n· Excellent organization and project management skills, managing multiple projects simultaneously with competing timelines\n· Experience conducting interviews and focus groups in-person and remotely\n· Experience coding qualitative data\n· Demonstrated knowledge in overdose prevention, substance use disorder treatment, harm reduction, recovery, and/or drug policy\n· Demonstrated ability to work well independently and within teams\n· Experience working in a virtual environment with remote partners and teams\n· Ability to work effectively with diverse partners and stakeholders\n· Proficiency in Microsoft Excel, Word, PowerPoint, Teams and Zoom, as well as statistical software such as SPSS, R, or SAS\n\n\n\n\nResponsibilities:\n\n\n· Develop education campaigns and training sessions for the general public, and internal and external stakeholders\n· Conduct interviews and focus groups with at-risk individuals\n· Develop surveys and other tools to collect data associated with drug use and overdose\n· Train others in leading focus groups and in conducting interviews\n· Analyze qualitative data collected in interviews and focus groups and write up the results in a summary report\n· Collaborate with epidemiologists to develop qualitative interview guides to complement quantitative data\n· Collaborate with communications staff to ensure materials encompass data collected and inform communications strategy\n· Establish and maintain collaborative relationships with internal and external stakeholders\n· Gather and disseminate information of overdose research and opportunities for continuing education\n\n\n\n\nSpecial Notes:\n\n\nThis role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by both the CDC Foundation and New Jersey Department of Health in order to best support the State of New Jersey in their public health programming.\n\n\n\n\n\nAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.\n\n\nWe comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.\n\n\nThe CDC Foundation is a smoke-free environment. \n \nRelocation expenses are not included. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Microsoft jobs that are similar:\n\n
$65,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Jersey
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview\n\nLightship is a clinical trials service provider leading in increasing access and choice in taking part in research to improve equity for all. We design and conduct studies in partnership with biopharmaceutical companies to accelerate bringing new therapies to market. Our approach is to engage people where they are and support them across their journey in a clinical trial, from first contact to study completion. We work to make it easy, convenient, and safe for people to take part by offering visits in clinic, at home, using our mobile research units, and digital health tools. By transforming the way, we conduct clinical research, we can decrease study timelines and reduce dropouts to accelerate development of better therapies.\n\nThe Clinical Study Coordinator is an energetic, independent, and compassionate individual. This is a specialized role in clinical research that includes working with and under oversight from study investigators to perform delegated clinical research activities. This individual works in a pivotal role of coordinating communication, activities, and supplies among patients, investigators, home health personnel, vendors, and other study personnel to prepare for and complete study visits, procedures, and assessments. \n\nA successful candidate will possess a willingness and desire to work independently without significant supervision. Lightship expects each individual to anchor their availability in the standard operating hours for their geographic location, however, true to our values of inclusion and flexibility, this role, along with all others at Lightship, may be asked to flex work hours to accommodate US West Coast, US East Coast, and UK-based time zones, based on business need. In practice, this may translate to days that have a slightly earlier start or evenings that have a slightly later end. Culturally, we aim to balance the ability to operate across time zones with respect for each individual's daily life.\n\nAdditionally, this position may require occasional travel up to 30%.\n\n \n\nThe Clinical Study Coordinator is responsible for:\n\n\n* Assisting investigators, sub-investigators, and other Lightship personnel in successful implementation and conduct of research studies\n\n* Understanding and complying with all regulations, policies, and guidelines applicable to clinical research, including GCP, FDA, and IRB requirements\n\n* Adhering to study protocol and performing the assigned study tasks per delegation\n\n* Tracking and reporting status of key study activities and milestones to study team (as requested)\n\n* Preparing, reviewing, and maintaining essential regulatory documents, ensuring that required essential documents are accurate, complete and current and are filed in the ISF, as assigned \n\n* Facilitating site staff training and access to applicable systems\n\n* Preparing and distributing study reports (e.g., screening, enrollment, AEs, deviations) as requested\n\n* Supporting process improvement initiatives, as they relate to study coordination, through the building of SOPs, working instructions, process flows etc.\n\n* Assisting with Institutional Review board (IRB) submissions or addressing IRB correspondence, as requested\n\n* Coordinating and conducting study activities with patients and serving as the primary point of contact for patients, investigators, and study personnel, including but not limited to:\n\n\n\n* Patient scheduling\n\n* Pre-screening activities (e.g., phone screening) and other recruitment activities as approved by the IRB\n\n* Addressing patients’ questions about research studies\n\n* Collecting preliminary medical history from patients\n\n* Collecting and reviewing medical records from patients’ providers\n\n* Coordinating research procedures and assessments; keeping track of all planned and completed study visits\n\n* Organizing patients’, investigators’, home health personnel, and any relevant vendors’ (e.g., drug management vendor) schedules to complete study visits within protocol windows\n\n* Shipping materials to patients or home health personnel in preparation for study visits; collecting study materials after visits are completed\n\n* Assisting patients, investigators, home health personnel, and any relevant vendors to prepare for, complete, and follow up on study visits\n\n* Assisting investigator / sub-investigator / designated personnel in the informed consent process as requested and delegated\n\n* Alerting investigator / sub-investigator / designated personnel when patients report potential adverse events and ensuring proper documentation and follow-up of such events\n\n* Educating patients on study procedures; responding to patients’ questions in a compassionate and cultural / age-appropriate manner; triaging patients’ questions to the appropriate study personnel\n\n* Managing patients’ reimbursement payments per protocol and as specified in the consent form\n\n\n\n\n\n* Maintaining meticulous accuracy in completing all study documentation (paper and electronic) and ensuring that ALCOA-C standards are upheld, including:\n\n\n* Completing and maintaining source documentation\n\n* Collecting study data and completing data entry / case report forms in various electronic systems and on paper\n\n* Assisting in developing source forms, case report forms, and other study materials (paper and electronic)\n\n* Participating in user acceptance testing activities related to electronic source documentation, case report forms, other electronic study materials\n\n* Assisting in setting up and maintaining study website / landing page\n\n* Assisting investigators, study managers, and other personnel in internal study monitoring activities\n\n* Assisting in record retention activities after study is completed\n\n* Addressing data queries and completing data corrections per Good Documentation Practices\n\n\n\n\n\n* Coordinating general study activities, including:\n\n\n* Assisting with study start-up and close out activities\n\n* Assisting patients, investigators, and study personnel in troubleshooting problems with supplies, equipment, or vendors\n\n* Coordinating and scheduling meetings as requested, including preparing meeting agendas, keeping minutes, and distributing minutes to relevant parties\n\n* Participating in site qualification, initiation, and monitoring visits, as requested; assisting with external and internal audits, as requested\n\n* Assisting with resolving budget questions related to patients’ activities\n\n* Other study-related activities as assigned\n\n\n\n\n\n* Supporting supply and inventory management, including:\n\n\n* Ordering study supplies, materials, and equipment\n\n* Receiving and documenting supplies and equipment\n\n* Updating the inventory management system\n\n* Packaging, shipping, and tracking supply requests\n\n* Assisting in tracking expiration and calibration dates and processes for equipment \n\n\n\n\n\n\n\n\nThe Clinical Study Coordinator has:\n\n\n* Required knowledge, skills, and abilities\n\n\n* Strong communication skills, including verbal, written, and presentational\n\n* Effective problem-solving skills\n\n* Calm, collected and compassionate demeanor when working with patients, and their caregivers or family members\n\n* Ability to build rapport with investigators and site staff to establish effective working relationship, necessary for excellence in project delivery\n\n* High level of self-motivation with a willingness to proactively address gaps and drive improvements\n\n* Exceptional ability to work as part of a team and to multitask effectively\n\n* Ability to function independently in a technology-enabled clinical research setting\n\n* Self-monitoring capability to review, resolve and correct collected data as needed\n\n* Good Documentation Practices\n\n* Aptitude to update systems in a timely and accurate way\n\n* Ability to be highly organized in an environment with shifting priorities\n\n* Flexibility to travel if requested\n\n\n* An ability to work in person on the Albany Mobile Research Unit on a daily basis\n\n\n\n\n\n* Education and experience\n\n\n* Bachelor’s Degree in Life Science or healthcare-related field, or requisite combination of education, training, and experience\n\n* 2+ years of relevant clinical research experience, required\n\n* Bilingual ability in both English and Spanish required\n\n\n\n\n\n\n\n\nWe would like to offer you: \n\n\n* An opportunity to help re-envision how clinical research is executed with inclusivity, increased diversity and accessible at the core\n\n* The chance to work with a patient-centered, clinically-oriented, collaborative team to support in the delivery of enterprise grade virtual-first clinical research solutions at scale\n\n* An unmatched opportunity to grow as part of an established startup with industry veterans, high-caliber investors, and a massive market opportunity\n\n* Great compensation\n\n\n\n\nGenerous benefits package, including:\n\n\n* Top notch healthcare (medical, dental, and vision) for you and your family.\n\n* Unlimited Paid Time Off (PTO), plus paid holidays and bereavement to help support work life balance.\n\n* A 100% 401(k) company match for up to 4% of eligible contributions with an immediate vesting.\n\n* A home office stipend to set yourself up for success in our distributed working environment\n\n* Company provided laptop, your choice of a PC or a Mac\n\n* Monthly stipend for internet and phone expenses\n\n* Generous paid parental leave\n\n* Short & long-term disability\n\n* Life insurance and More!\n\n\n\n\nThe base salary range for this role is between $65,000 - 75,000, depending on education, skills, and experience. To determine our compensation, we use a market-based approach that is geographically neutral. We believe that this demonstrates our company value of ‘believing in people’ – valuing the outputs and performance of each team member.\n\nPlease note: For the safety of our patients and each other, all positions at Lightship that require travel, in-person participation, or are patient-facing, do require vaccination against COVID-19.\n\nOur commitment to diversity & inclusion:\n\nLightship is an equal opportunity employer and promotes a diverse and inclusive workplace. Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law. EEO is the Law\n\nLightship is an E-Verify employer. Find out more here: Right to Work Poster E-Verify Participation Poster\n\n#jobs #careers #nowhiring #hiringnow #LI-remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Travel and Mobile jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
YOU ARE:\n\n\n* A tech savvy problem solver with a keen eye for detail and a passion for technology.\n\n* A self motivated and driven individual who thrives in dynamic environments, always ready to tackle new challenges.\n\n* Highly organized, with a talent for managing multiple tasks efficiently and a knack for keeping things in order.\n\n* A proactive learner, eager to stay ahead of the curve with the latest IT trends and best practices.\n\n* An excellent communicator, capable of explaining complex technical issues in simple terms and collaborating effectively with team members across departments.\n\n* A strategic thinker, with the ability to see the bigger picture and plan IT initiatives that align with organizational goals.\n\n* Flexible and adaptable, comfortable with in-office days two times monthly, and responsive to real time communication needs.\n\n* A team player, dedicated to supporting your colleagues and contributing positively to the workplace culture.\n\n\n\nWHAT YOU’LL DO:\n\n\n* Work 5 hours per week with flexibility to do up to 10, as needed\n\n* Comprehensive IT Setup & Management: Lead the initial setup and ongoing management of accounts, laptops, and essential tech resources for all employees, guaranteeing an efficient digital workplace.\n\n* Device Lifecycle Coordination: Oversee the preparation of devices for shipment, manage returns, maintain a meticulous inventory, and ensure our tech assets are well organized and cared for.\n\n* Subscription Oversight: Proactively manage IT subscriptions, including tracking renewals and optimizing our tool suite to eliminate unused resources, ensuring cost effectiveness and relevance.\n\n* Strategic Training Initiatives: Design and implement an IT training calendar for the TribalScale team, focusing on fostering best practices in areas such as password management and cybersecurity awareness.\n\n* Troubleshooting & Support: Offer expert troubleshooting and problem solving services, including bi-monthly in-office days to address on site IT needs, ensuring our infrastructure always supports peak performance.\n\n* Real-Time Communication: Maintain a responsive presence on Slack for IT support and foster team collaboration through knowledge-sharing channels, promoting a culture of accessibility and continuous learning.\n\n\n\nWHAT YOU’LL NEED:\n\n\n* At least 3-5 years of experience in IT support, network administration, or a similar role with hands-on experience in managing IT infrastructure, including hardware and software troubleshooting, setup, and maintenance.\n\n* A bachelor’s degree in Information Technology, Computer Science, or a related field is preferred. Alternatively, a combination of relevant education and hands-on experience may also be considered.\n\n* Demonstrated experience in managing IT projects, including planning, executing, monitoring, and closing projects. Familiarity with project management tools and methodologies is a plus.\n\n* Proven track record in managing the lifecycle of technical equipment, from procurement and setup to inventory tracking and disposal. Experience with device management software and best practices is essential.\n\n* Knowledge of IT security protocols, data protection laws, and compliance requirements. Experience in conducting IT security training and awareness programs is highly desirable.\n\n* Experience in managing software subscriptions, license agreements, and relationships with IT vendors, ensuring cost effective utilization of services and compliance with contractual obligations.\n\n* Excellent written and verbal communication skills\n\n* Genuine desire to learn new skills and implement learnings into practice\n\n* Comfortable working in a fast-paced environment, capable of adapting to changing priorities and maintaining high performance under pressure.\n\n* Strongly organized and detail-oriented\n\n* Proficiency in GSuite\n\n\n\nWHAT WE’D ALSO LOVE TO SEE:\n\n\n* Professional IT certifications\n\n* Experience in an agency environment\n\n* Experience building projects or processes from the ground up\n\n* An understanding of generative AI’s impact on the world of today and tomorrow\n\n* Early adopter of new technology and gadgets\n\n\n\nSALARY:\n\n\n* $25.00 - $30.00CAD per hour\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Education jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMatch Group, through its portfolio companies, is a leading provider of dating products available globally. Our portfolio of brands includes Tinder, Match, OkCupid, Hinge, PlentyOfFish, as well as a number of other brands, each designed to increase our users' likelihood of finding a meaningful connection.\n\n\nAs a Legal Coordinator you will analyze, assess, prioritize, and respond to a variety of sensitive requests, including those from law enforcement and government agencies, subpoenas and search warrants, all within specified SLAs. This role will predominantly cover Portuguese speaking countries, specifically Brazil, so we are looking for someone who is fluent in both English and Portuguese.\n\n\nIn this role, you will work under the supervision of the Sr. Paralegal & Director, Legal. \n\n\nMatch Group is based in Dallas, TX with offices in Dallas, New York City and Los Angeles. We’re open to considering a remote office for highly qualified candidates who can travel periodically to one of our office locations.\n\n\n\n\n\n\n\nHow you’ll make an impact:\n* You will represent Match Group and its brands in clearly responding to legal process and policy questions from law enforcement, governmental agencies, and internal parties, both in writing and over the phone. \n* You will monitor legal inboxes for law enforcement and other inquiries and manage accordingly. \n* You will preserve account details from escalations for various Match Group brands.\n* You’ll exhibit operational excellence as part of a team handling a large volume of incoming requests.\n* You’ll work with cross-functional teams, including Match Group brands, trust & safety teams, privacy and litigation, in your response work and to identify improvements to standards and processes.\n* You’ll evaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and user information, in accordance with the law and Match Group's various policies and procedures.\n* You will analyze and solve basic challenges and utilize internal networks when needed. You’ll be prepared to propose solutions for supervisory approval. \n\n\n\nYou might be a match if:\n* You are fluent in English and Portuguese as you will predominantly cover Portuguese speaking countries, specifically Brazil.\n* You have at least three (3) years of high-volume legal and/or customer care support experience dealing with escalations, content moderation, litigation, safety and/or criminal issues, among others.\n* You have a Bachelor’s Degree and/or law office experience with knowledge of legal documents (civil and criminal subpoenas, court orders and search warrants) (a strong plus). \n* You have strong research and writing skills and excellent attention to detail. \n* You are comfortable learning and working with various software and technology (Salesforce, Kodex, Jira, PC, Mac, MS, Google Suite, online research, etc.). \n* You are comfortable interacting with content and fact patterns that may be disturbing, including but not limited to graphic images, videos and writings, offensive or derogatory language, child safety, and other potentially objectionable material.\n\n\n* You are committed to following Company processes and guidelines to solve problems and can exercise sound judgment within a demanding environment.\n* You can easily switch between tasks and effectively manage many projects simultaneously. \n* You can work occasional evenings and weekends as exigent cases that are time sensitive may require.\n\n\n\n What’s the team like?\n* The team is very collaborative and resourceful. Team members work autonomously but also together to leverage knowledge and experience when appropriate. \n* The Legal Coordinators who succeed on this team are detail oriented and able to quickly comprehend and respond to large volumes/workloads. They are committed, dependable, energetic, adaptive to change and willing to go above and beyond. They think outside the box and are creative problem-solvers who help the team to improve workflows when appropriate\n* In addition to lawyers and legal professionals, the team includes members with diverse backgrounds, including customer care and trust & safety. \n\n\n\n\n$55,000 - $70,000 a yearFactors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Los Angeles, CA; NYC, NY; and Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\n\nWhy Match Group?\n\n\nOur mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: \n\n\nMind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being\nFinancial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security\nUnplug – Generous PTO and 18 paid holidays so you can unplug\nCareer – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work\nFamily – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts \nCompany Gatherings – We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!\n\n\nWe are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. \n\n\nIf you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Legal and Legal jobs that are similar:\n\n
$60,000 — $180,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHelp us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.\n\n\nHelp us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.\n\n\nWe’re spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and electric car chargers, to low carbon heating, home batteries, solar, and beyond. Utilising Octopus’ awesome tech power, we deliver smart energy solutions for our customers. As the face of the company, our diverse, industry-leading field force delivers the same outrageous experience Octopus customers love and expect.\n\n\nAt Octopus Energy Services we are executing phenomenal growth plans to bring low carbon heating to customer's homes. We are building a UK-wide team of engineers that will inspire our customers and give them the tools to fight climate change.\n\n\nWe are seeking Talent Logistics Coordinators to facilitate and coordinate the controlled rush of supplying our growing ranks with the tools, and support they will need to install greener technology in thousands of homes. You will be responsible for planning and coordinating all logistical elements of onboarding and orientation programs to ensure new hires receive a positive and smooth introduction to our business. \nIf tackling action-packed days so recruits start strong sparks you, this critical coordinator role is your chance to shine.\n\n\nThe Talent Logistics Coordinator is responsible for executing a smooth and efficient onboarding and orientation experience for all new trades hires.\n\n\nThis role will require regular travel to our Edinburgh, Hinckley, Slough training centers, and any other location where we train in the future. \n\n\n\nWhat you'll do \n* Coordinate scheduling and booking of training venues and manage enrollment in required trade testing/assessment centres\n* Confirm training schedules so inductions are to capacity with new talent\n* Collaborate with recruitment team to understand hiring pipeline and anticipate upcoming training needs\n* Arrange accommodations for multi-day onboarding/induction sessions\n* Prepare and distribute new hire equipment including phones, vehicles, tools, and PPE\n* Order additional trade inventory like specialty tools and consumables\n* Facilitate setup of payroll, compliance, and credential tracking systems\n* Resolve any last-minute onboarding issues\n* Schedule required eLearning modules and confirm completion\n* Organise badge and ID card preparation and distribution\n* Ensure seamless onboarding experience by partnering with stakeholders on new hire orientation and induction\n* Be the face of our brand, and role model our values on day one of a candidates onboarding journey.\n\n\n\nWhat you'll need\n* Background in skilled trades, particularly knowledge of electrical licensing processes (desirable)\n* Excellent planning and organisational abilities\n* Strong attention to detail and problem-solving skills\n* Ability to adapt and thrive in high volume, rapidly changing environment\n* Customer service orientation with empathy and enthusiasm\n* Collaborative team player across multiple departments\n\n\n\nWhy else you'll love it here\n* Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!\n* Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people \n\n\n\n\n\nIf this sounds like you then we'd love to hear from you. \n\n\nStudies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.\n\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNationwide, UK
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview\n\nLightship is a clinical trials service provider leading in increasing access and choice in taking part in research to improve equity for all. We design and conduct studies in partnership with biopharmaceutical companies to accelerate bringing new therapies to market. Our approach is to engage people where they are and support them across their journey in a clinical trial, from first contact to study completion. We work to make it easy, convenient, and safe for people to take part by offering visits in clinics, at home, using our mobile research units, and digital health tools. By transforming the way we conduct clinical research, we can decrease study timelines and reduce dropouts to accelerate development of better therapies. A career in our team will provide an opportunity to collaborate with a wide array of functions and service lines to support our clients and projects to operate new capabilities, achieve operational efficiencies, and deploy technology. \n\nGiven Lightship’s distributed model and the remote nature of this position, the Clinical Research Nurse Coordinator must possess a willingness and desire to work independently without significant oversight. Lightship expects each individual to anchor their availability in the standard operating hours for their geographic location, however, true to our values of inclusion and flexibility, this role, along with all others at Lightship, may be asked to flex work hours to accommodate US West Coast, US East Coast, and UK-based time zones, based on business and/or patient needs. In practice, this may translate to days that have a slightly earlier start or evenings that have a slightly later end. Culturally, we aim to balance the ability to operate across time zones with respect for each individual's daily life. Additionally, this position will require significant travel for patient visits and key meetings.\n\nThe Clinical Research Nurse Coordinator is responsible for:\n\n\n* Assisting investigators, sub-investigators, and other Lightship personnel in successful implementation and conduct of research studies\n\n* Providing nursing care to study patients, which includes:\n\n\n* Completing study visits with patients in their home and/or on the Mobile Research Unit (MRU) per protocol requirements and adhering to relevant federal, state, and local research regulations \n\n* Ensuring compliance with each study’s protocol by providing thorough review and documentation at each patient visit\n\n* Performing protocol defined procedures and assessments, including, but not limited to, vital signs, physical examinations, and electrocardiograms\n\n* Administering investigational medications or providing patient education regarding administration, as necessary\n\n* Notifying Principle Investigator of findings / issues / possible adverse events identified during the study visits\n\n* Educating patients on study procedures; responding to patients’ questions in a compassionate and cultural / age-appropriate manner; triaging patients’ questions to the appropriate study personnel\n\n* Documenting study data in patient records (paper and electronic, as applicable) to capture protocol requirements\n\n\n\n\n\n* Coordinating and conducting study activities with patients and serving as the primary point of contact for patients, investigators, and study personnel, including:\n\n\n* Completing pre-screening activities (e.g., phone screening) and other recruitment activities as approved by the IRB\n\n* Participating in recruitment and selection of study patients by interviewing and documenting medical history / medication history per protocol requirements\n\n* Coordinating research procedures and assessments; keeping track of all planned and completed study visits\n\n* Organizing patients’, investigators’, home health personnel, and any relevant vendors’ (e.g., drug management vendor) schedules to complete study visits within protocol windows\n\n* Shipping materials to patients or home health personnel in preparation for study visits; collecting study materials after visits are completed\n\n* Assisting investigator / sub-investigator / designated personnel in the informed consent process as requested and delegated\n\n* Alerting investigator / sub-investigator / designated personnel when patients report potential adverse events\n\n* Managing patients’ reimbursement payments per protocol and as specified in the consent form\n\n\n\n\n\n* Coordinating general study activities, including:\n\n\n* Assisting with study start-up and close out activities\n\n* Ordering study supplies, materials, and equipment\n\n* Assisting patients, investigators, and study personnel in troubleshooting problems with supplies, equipment, or vendors\n\n* Successfully completing all Lightship and study-specific training; training peers as requested\n\n* Coordinating and scheduling meetings as requested, including preparing meeting agendas, keeping minutes, and distributing minutes to relevant parties\n\n* Participating in site qualification, initiation, and monitoring visits, as requested; assisting with external and internal audits, as requested\n\n* Assisting with resolving budget questions related to patients’ activities\n\n* Other study-related activities as assigned\n\n\n\n\n\n\n\n\nThe Clinical Research Nurse Coordinator has:\n\n\n* Required knowledge, skills, and abilities\n\n\n\n* Strong communication skills, including verbal, written, and presentational\n\n* Strong follow-through skills and ability to proactively identify and solve problems; demonstrated initiative is imperative\n\n* Ability to start from scratch, execute quickly and accurately without pre-defined processes and protocols, and an interest in defining such processes for the future\n\n* Calm and collected manner when working with patients, physicians, and other research professionals\n\n* Exceptional ability to work as part of a team and to multitask effectively\n\n* Ability to function independently in a technology-enabled clinical research setting \n\n* Ability to self-monitor the collected data and resolving / correcting errors per Good Documentation Practices\n\n\n\n\n\n\n\n* Education and experience \n\n\n* Bachelor of Nursing or another Science degree preferred, or requisite combination of education, training, and experience\n\n* Current valid RN license\n\n* Knowledge of nursing competency skills per scope of practice (i.e., performing vital signs, nursing assessments, performing ECG / EKG, administering injections, etc.)\n\n* Knowledge of medical terminology, drug calculation skills, and clinical medicine\n\n* Two (2) years of recent clinical nursing experience in a hospital, clinic, or similar health care setting\n\n* Two (2) years of experience administering vaccinations\n\n* Two (2) years of sponsored clinical research experience\n\n* Valid driver’s license\n\n* Personal vehicle for on-the-job transportation\n\n\n\n\n\n\n\n\n We would like to offer you: \n\n\n* An opportunity to help re-envision how clinical research is executed with inclusivity, increased diversity and accessible at the core\n\n* The chance to work with a patient-centered, clinically-oriented, collaborative team to support in the delivery of enterprise grade virtual-first clinical research solutions at scale\n\n* An unmatched opportunity to grow as part of an established startup with industry veterans, high-caliber investors, and a massive market opportunity\n\n* Great compensation\n\n\n\n\nGenerous benefits package, including:\n\n\n* Top notch healthcare (medical, dental, and vision) for you and your family.\n\n* Unlimited Paid Time Off (PTO), plus paid holidays and bereavement to help support work life balance.\n\n* A 100% 401(k) company match for up to 4% of eligible contributions with an immediate vesting.\n\n* A home office stipend to set yourself up for success in our distributed working environment\n\n* Company provided laptop, your choice of a PC or a Mac\n\n* Monthly stipend for internet and phone expenses\n\n* Generous paid parental leave\n\n* Short & long-term disability\n\n* Life insurance and More!\n\n\n\n\nThe base salary range for this role is between $105,000 and $125,000+, depending on education, skills, and experience. To determine our compensation, we use a market-based approach that is geographically neutral. We believe that this demonstrates our company value of ‘believing in people’ – valuing the outputs and performance of each team member.\n\nPlease note: For the safety of our patients and each other, all positions at Lightship that require travel, in-person participation, or are patient-facing, do require vaccination against COVID-19.\n\nOur commitment to diversity & inclusion:\n\nLightship is an equal opportunity employer and promotes a diverse and inclusive workplace. Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law. EEO is the Law\n\nLightship is an E-Verify employer. Find out more here: Right to Work Poster E-Verify Participation Poster\n\n#jobs #careers #nowhiring #hiringnow #LI-remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Education and Mobile jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFargo, North Dakota, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Partner Specialist and Education Coordinator
About FreshBooks\n\nFreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connection as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.\n\n \nThe Opportunity - Partner Specialist & Education Coordinator\n\nIn your role as the Partner Specialist & Education Coordinator, you will support the FreshBooks' Accounting Partner Program by executing extraordinary experiences every day for our Partners—Certified and pre-certified accounting professionals and bookkeepers. This involves developing and maintaining extensive FreshBooks knowledge, as well as accessing resources to optimize the Partner experience.\n\nAdditionally, you'll collaborate with the Accountant Channel team and partners to achieve marketing channel goals by actively engaging, educating, and evangelizing partners both before and after certification. Your responsibilities extend to creating and managing partner resources, training materials, and education content, contributing significantly to the success of the Accountant Channel program.\n\nNOTE: This role can be worked remotely from the above location.\n\n \n\nWhat You'll Do as an Partner Specialist & Education Coordinator\n\n\n* Assist our Accounting Partners in mastering and utilizing all features of FreshBooks, including Accounting, to effectively support their clients in running their businesses. This assistance can be provided through phone calls, emails, or in-person interactions.\n\n* Become the subject matter expert in Accounting at FreshBooks by consistently sharing knowledge, creating impactful content, and providing resources for our Accounting partners.\n\n* Provide dedicated premium support to our Partners for any inquiries related to the product, workflows, and integrations.\n\n* Assist Accountant Channel Team members in composing and providing answers to potential Partners’ questions and escalations.\n\n* Assist the Accounting Product Manager by leveraging your strong interpersonal skills to foster strong connections with leads in various departments across FreshBooks.\n\n* Build and facilitate training and learning materials for the Support team by contributing to monthly newsletters with blog posts, case studies, quarterly e-books, and other content as needed.\n\n* Develop initiatives in collaboration with our Support Quality Analyst to ensure a high level of customer satisfaction \n\n\n\n\n \n\nWhat You'll Bring to the Role\n\n\n* University degree in accounting or related\n\n* Two years of professional experience in bookkeeping or accounting\n\n* Strong understanding of Generally Accepted Accounting Principles (GAAP) \n\n* Passion for helping and teaching others \n\n* Experience with Accounting Software such as Freshbooks or similar.\n\n* Excellent communication, presentation, and customer service skills\n\n* Expertise in troubleshooting accounting issues within Accounting Softwares such as FreshBooks \n\n\n\n\n \n\nYou'll Stand Out If You Bring Experience In\n\n\n* Currently pursuing or attained CPA designation\n\n* Experience working cross-functionality with other departments such as marketing or sales\n\n* Experience providing customer support to self-employed professionals\n\n* Commitment to delivering empathetic and solution-oriented support to customers, ensuring the highest quality customer service for Partners.\n\n* Demonstrated experience in establishing rapport with select customers to facilitate the retention of meaningful relationships.\n\n* Interest in becoming a master of product knowledge in Accounting Softwares and learning management tools\n\n\n\n\n \nOur Commitments to You\n\nAt FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full time employees:\n\n\n* 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings program or pension plan matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.\n\n* 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.\n\n* 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and those without access to a FreshBooks office receive a home office credit to set up your home office.\n\n* 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.\n\n* 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.\n\n\n\n\n \nClosing\n\nEven if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.\n\nFreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.\n\nFreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 1-416-780-2700 and/or [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Accounting, Education and Marketing jobs that are similar:\n\n
$82,500 — $147,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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