Chapter is hiring a Remote Order Fulfillment Coordinator Contract
\nPosition: Order Fulfillment Coordinator\n\nWe are currently seeking a dedicated individual to join our team as an Order Fulfillment Coordinator. In this role, you will be responsible for efficiently placing customer orders over the phone, tracking order statuses, addressing customer inquiries, and ensuring a seamless ordering process. Excellent communication skills, attention to detail, and a strong commitment to customer satisfaction are essential for success in this position.\n\nResponsibilities:\n- Place customer orders accurately and efficiently via telephone\n- Utilize our software to update and monitor order progress\n- Respond promptly and professionally to customer questions and concerns\n- Maintain consistent communication with myself\n\nRequirements:\n- Exceptional interpersonal skills with the ability to communicate effectively both verbally and in writing\n- Meticulous attention to detail\n- Proficient computer skills\n- Strong sense of ownership, self-motivation, and the ability to work independently\n\nWe will provide the necessary equipment for you to make calls from your computer, so a reliable microphone and internet connection are required.\n\nA call framework and comprehensive training will be provided to ensure your success in this role.\n\nGiven the sensitivity of the data involved, you must be a U.S. citizen, be willing to take a HIPAA training, and sign a NDA.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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