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Deliveroo


๐Ÿ‡ฎ๐Ÿ‡น Italy
๐Ÿ’ฐ $60k - $100k

Microsoft

Management

Operations

Operational

Health

Deliveroo is hiring a
Remote Enterprise Field Account Manager Roma

\nThe Role\n\nOur Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to drive our partner restaurantsโ€™ growth. They are a passionate, dynamic group of team players that work well together and cross-functionally with other departments...and of course, theyโ€™re fun, personable, and great at building relationships!\n\nAs an Enterprise Field Account Manager, you will be responsible for:\n\n\n* Manage a portfolio of key enterprise-restaurants in your territory with a focus on building lasting relationships and increasing profitability / revenue\n\n* Monitor and analyze the performance, preparing and presenting partner performance review meetings with key stakeholders\n\n* Run periodical in-store visits, manage operational meetings and reviews, build and deliver insight during monthly and quarterly reviews\n\n* Increase revenue and health metrics by consulting restaurant partners on best practice\n\n* Work with cross-functional departments to drive business growth (Marketing, Operations and Customer Service)\n\n\n\n\nYou will be based in Roma (with a full remote contract) and your field area is going to be Lazio, Umbria and Abruzzo regions.\n\n \n\nRequirements\n\n\n* At least 2 years experience in a commercial role (i.e account management or sale)\n\n* Strong commercial acumen\n\n* Excellent attention to detail, people skills and organization skills\n\n* Ability to create and maintain long-term relationships\n\n* Demonstrate experience using Microsoft Office tools and related project management applications to drive best practice\n\n* A self-starter as we'll look for you to manage your own time and priorities\n\n* Must be fluent in English\n\n* Driving license required\n\n\n\n\nWe are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.\n\n 
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRome, Rome, Italy
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Cprime


Warsaw
๐Ÿ’ฐ $33k - $68k*

SaaS

 

Training

 

Technical

Scrum

Junior

Recruiting

Recruitment

Cprime

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๐Ÿ‘€ 804 views

โœ… 69 applied (9%)

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Cprime is hiring a
Remote Junior Product Owner

\nCprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm โ€“ we are your strategic partner for driving innovation and agility in your business. Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands. In a world where every business is reliant on software, itโ€™s time to embrace change, or be left behind.\n\n\nWeโ€™re more than consultants; weโ€™re passionate problem solvers on a mission to help your organisation thrive in a technology-driven world. Weโ€™ve created a dynamic environment with strong innovation where growth is encouraged and diversity is celebrated. We continuously challenge each other to work smarter and adapt new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way.\n\n\nWe are in search for a Jr. Product Owner based in Poland. The Jr. Product Owner (PO) is an enabler of efficient agile product development. You will document clear business specifications from business stakeholders and work with the development team to ensure technical specifications and final delivery meet the business requirements. \n\n\nYou are the executor of our client's product roadmap and will report to the Product Manager who is responsible for the long-term and strategic aspects of product management. \n\n\n\nWhat you will do:\n* Responsible for documenting clear business specifications and outcomes \n* Ensure key stakeholder needs are addressed\n* Participate in user research to empathize with user needs\n* Ensure the near-term roadmap is executed (i.e., backlog prioritization) according to plan\n* Report on the status of the short-term product roadmap\n* Be engaged in all (time zone permitting) agile ceremonies such as sprint planning, retrospectives, and daily sprint standups \n* Provide real-time feedback to development, addressing any issues mid-sprint\n* Understand product features, strategy, competitive landscape, roadmap, pricing, and messaging\n\n\n\nQualifications & Skills:\n* Must have cybersecurity domain expertise โ€“ either by education, certification, or past work experience\n* Relevant experience working with product and development teams on SaaS applications or recent graduate with relevant studies\n* Demonstrated ability to learn and effectively use tools in agile development such as Jira, Confluence, Figma\n\n\n\nEducation & Certifications:\n* Bachelorโ€™s degree or better\n* Cybersecurity studies, certification, or experience\n* Preferred but not required, Cybersecurity certification such as GIAC, CISSP, CompTIA Security+ or similar\n* Preferred but not required, Agile or scrum methodology certification such as Professional Scrum Product Owner or similar\n* Preferred, but not required, Product owner/manager certification such as Pragmatic Institute or similar\n\n#LI-REMOTE#LI-DC1\n\n\n\n\nIf you decide to apply for the position, any email, files, attachments and personal data which you provide shall be processed by Cprime, inc., are confidential, and intended solely for the use of the individual or entity to whom they are addressed. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.\n\n\nCprime embraces diversity and equal opportunity and we are committed to building a team that represents a variety of backgrounds, perspectives, personal circumstances and skills. Prior to the next stage in the recruiting process, we invite you to inform us confidentially if you may require any special accommodations in order to fully engage in our recruitment experience. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Junior jobs that are similar:\n\n $32,500 — $67,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nWarsaw
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Argent


Europe (Remote)
๐Ÿ’ฐ $100k - $158k*

Director

 

Crypto

 

Ethereum

Support

Investment

Strategy

Management

Lead

Senior

Operations

Operational

Argent is hiring a
Remote Director of Strategy & Operations

About Argent\n\nArgent aims to be cryptoโ€™s defining company: the first to bring the benefits of self-custody to a global audience. Giving people control of their assets and identity, and helping them to enjoy new economic opportunities.\n\nTo do this weโ€™ve built the first smart wallet. As different from traditional wallets as smart phones were to 90โ€™s phones. Argent is easier, safer, cheaper, and greener.\n\nWith over 2m users weโ€™re growing fast. And have raised a total of $56m from Paradigm, Index Ventures and Creandum to fuel our ambitious efforts.\n\nWe work remotely across Europe, prioritizing autonomy and flexibility. And itโ€™s a particularly exciting time to join as weโ€™re launching new breakthrough products on Starknet.\n\nโ€œwe need wide adoptionโ€ of wallets like Argent (Vitalik Buterin, Ethereum co-Founder)\nAbout the team\n\nYouโ€™ll lead our Operations team, which includes people, talent, and strategy. Additionally, you will lead our support and growth teams, collaborating with senior leadership to make Argent a top workplace and an industry innovator. Our goal is to attract and retain exceptional Argonauts while providing the foundation for everyone to do their best work.\nAs our Director of Strategy & Operations, you will get to:\n\nYouโ€™ll own all of Argentโ€™s internal operations, ensuring a peak performance organisation driven by clear strategy and goals. As part of our senior management team, you will assist our founders in strategy and scaling the operations of the company.\n\n\n* Ensure we have a well-defined strategy with clear goals that are effectively communicated across the business\n\n* continuously improve our people process to maintain the current best in class employee retention\n\n* Some people projects include: better coaching / learning and development programs, coaching of manager to better implement existing processes etc.\n\n* Work closely with founders to understand the culture we strive for while challenging the status quo to keep improving company performance and culture\n\n* be the strategic cement of the organisation, ensuring product, marketing, engineering, support, ecosystem, etc are tightly aligned and work hands in hands towards our strategic objectives\n\n* We believe a company is like a product, start with minimal viable process and iterate from there\n\n* Youโ€™ll have a strong biased for action, execute quickly on ideas then iterate\n\n\n\nYour experience should include:\n\n\n* 5+ years experience working in a technology startup.\n\n* Experience working with founders, able to execute quickly with a strong product focus.\n\n* Strong operational management skills with a passion for delivering results.\n\n* STEM background is preferred you are a result and data driven leader.\n\n* Demonstrated ability to lead multiple distributed teams.\n\n\n\nYou might also have:\n\n\n* Experience working in a remote first startup.\n\n* 2+ years working in Strategy Consulting or investment banking.\n\n* Deep familiarity with the blockchain industry and the development of Layer 2 networks.\n\n* Program & Project Management - valuable connector, bridging gaps and facilitating communication and collaboration within the organization to remove roadblocks and keep Argent on target.\n\n\n\nWhat youโ€™ll love about Argent:\n\n๐ŸŒ Work anywhere in Europe. The best part? No commute!\n\n๐Ÿง˜ Work flexibly and autonomously. Shape your work day to suit you so that you have plenty of time to care for kids or cats, and - most importantly - yourself.\n\n๐Ÿ’ฐ Equity in a high growth startup backed by the investors of Spotify and Slack.\n\n๐Ÿ›ฉ Trips across Europe! For one week every quarter we meet in person as a company to explore new solutions and to have fun. So far weโ€™ve stayed in Nice, Toulouse, Brussels, Lisbon and Barcelona. Ideas for our upcoming trips are welcome!\n\n๐Ÿ‘ถ Generous parental leave.\n\n๐Ÿ’ป Equipment - tech setup of your choice.\n\n๐Ÿค™ Build a new industry with us, defining the future of the web\nOur Values:\n\nYou can find more information on each of our values here.\nEqual Opportunity Statement:\n\nHere at Argent, we want to build a definitive suite of crypto products that work for everyone, giving more people access to the economic benefits of Decentralised Finance. We also truly believe that, in order to build an inclusive product, we need to foster an inclusive working environment and a diverse team of passionate Argonauts. We encourage our colleagues to work flexibly and autonomously, in the way the suits them and their lifestyle.\n\nWeโ€™re an equal opportunity employer, and encourage people from all backgrounds to apply. Your application will be reviewed without attention to sex, marital status, race, nationality or ethnic origin, disability, sexual orientation, gender identity, age, religion, working practices, medical history, neurodiversity or any other personal or protected characteristics.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto and Senior jobs that are similar:\n\n $100,000 — $157,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nEurope (Remote)
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Wrike Careers Page


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $80k - $120k*

Training

 

Technical

Voice

Management

Lead

Senior

Legal

Go

Recruitment

Executive

Wrike Careers Page

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๐Ÿ‘€ 693 views

โœ… 38 applied (5%)

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Wrike Careers Page is hiring a
Remote Customer Success Manager 2

About Wrike \nWrike is looking for an energetic, passionate, tech-savvy, and empathetic Customer Success Manager to drive product adoption and help our customers get the most value out of Wrike. Part product expert, business processes consultant, and change management advisor, as a Customer Success Manager you will be focusing on helping our customers unlock their teamsโ€™ potential and raise the bar on execution and collaboration through Wrike. Itโ€™ll be your job to understand their goals, make thoughtful recommendations, and be the voice of the customer within our organization.\n\nAbout your team\nYou will be part of a North America Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to shape โ€œthe playbookโ€ of Customer Success.\n\nRoles and responsibilities\n\n\n\n* Proactively on-board new paying customers; understand their use cases and work processes in order to provide the best guidance on how to set up Wrike\n\n\n\n\n\n\n\n* Lead training for teams, showing off Wrike features and functionality and answering usage questions\n\n\n\n\n\n\n\n* Monitor your entire book of business and key account metrics to identify areas of opportunity and reach out to at-risk accounts to get them back on track\n\n\n\n\n\n\n\n* Use your consulting skills, technical knowledge, and influencing ability to help customers post-onboarding unlock most value from Wrike\n\n\n\n\n\n\n\n* Conduct Executive Business Reviews (EBRs) to assess progress against goals, assess opportunities for improvement, assess impact of Wrike on team productivity\n\n\n\n\n\n\n\n* Run periodic โ€œhealth checksโ€ of customersโ€™ Wrike workspace to make sure they are using functionality optimally\n\n\n\n\n\n\n\n* Partner with our account management team to identify up-sell opportunities, references, and case studies\n\n\n\n\n\n\n\n* Advocate for customers in meetings with Product Managers; helping our PMs shape evolution of the product by bringing in voice of the customer\n\n\n\n\n \nAbout You\n\n\n\n* Bachelorโ€™s degree plus 2-3 years of work experience in a customer-facing role\n\n* Passionate about teaching/instilling knowledge in others/training\n\n* Willing to dive into technical details of a product to understand it thoroughly\n\n* Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way\n\n* Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, high degree of patience\n\n* Excellent organization, project management, and time management skills\n\n* Possess qualities that make a good Wriker:\n\n* Critical thinker, generally curious, problem solver\n\n* Passionate about learning and improving every day, motivated to excel\n\n* Open to feedback, coachable\n\n* Strong team player\n\n* Self-starter with strong ownership skills, willing to go above and beyond the job description\n\n* Creative and innovative\n\n\n\n\n\nPerks of working at Wrike \n\nWhen you join our team, you join over 1,000 Wrikers all on a journey to do the best work of their lives. The 20,000+ businesses worldwide who chose us as their collaborative work management platform know we lead by example. \n\n\n* Medical, Dental, and Employer-Paid Vision Insurance\n\n* Life Insurance, Employer- Paid ST and LT Disability\n\n* 401K with employer match, FSA/HSA Benefits, and Legal Plan\n\n* Employee Assistance Program (EAP)\n\n* 11 Paid Holidays, 1 Floating Holiday, 20 Days of PTO\n\n* 16 Hours of Volunteer Paid Time Off\n\n* Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents\nGet connected with one of our many WERC groups! (Wrike Employee Resource Community)\n\n\n\nYour recruitment buddy will be Aziza Talhi, Senior Recruiter.\n\n\n\n#LI-AT1\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n $80,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Myers-Holum


๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ’ฐ $63k - $85k*

Consultant

 

GraphQL

 

Training

Technical

Test

Video

Cloud

Management

Lead

Senior

Operations

Analytics

Health

Recruiting

Myers-Holum

Apply now

๐Ÿ‘€ 496 views

โœ… 14 applied (3%)

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Myers-Holum is hiring a
Remote Senior Consultant Data Integration and BI

\n\n\nMyers-Holum is expanding operations to India, and is actively seeking experienced Senior Consultants with strong data warehousing and business intelligence experience to play a pivotal role in the expansion of the India Practice.\n\nResponsibilities\n\n\n* Design, build, and test custom data warehouse and BI solutions for Myers-Holum clients using the Oracle NetSuite Analytics Warehouse (NSAW) platform\n\n* Translate business requirements into technical specifications\n\n* Develop custom data integration solutions to ingest data from multiple sources (cloud and on-premise) using various data integration / data pipelining tools, Oracle Analytics Cloud (OAC), and Oracle Autonomous Data Warehouse (ADW)\n\n* Lead the product implementation, from start to finish acting as a trusted advisor to the stakeholders and end users\n\n* In addition to meeting with the client during implementation phase, also run product training, and technical workshops with the client/end users\n\n* Contribute to various internal MHI initiatives including resource mentorship and ongoing education\n\n* Implement NSAW Best Practices\n\n\n\n\nQualifications and Skills\n\n\n* 8+ years of relevant professional experience\n\n* 4+ years experience with data management using Oracle or other relational database\n\n* 4+ years experience with data warehouse and data integration projects, using ETL / data integration / data pipelining tools\n\n* Proficiency with at least one cloud or on-premise data integration / data pipelining tool, such as Fivetran, Stitch, Talend, Glue, Nexla, Informatica, Oracle Data Integrator\n\n* Proficiency in at least one version of SQL: Oracle (preferred), SQLServer, MySQL, PostgreSQL, Snowflake\n\n* Experience with at least one of the following BI tools: Oracle OBIEE, OAC, Looker, PowerBI, Qlikview, Tableau\n\n* Experience with using REST APIs and/or GraphQL APIs to get data from cloud data sources is preferred\n\n* Knowledge of ERP data and business processes\n\n* Business analysis skills\n\n* Strong written and verbal communication skills\n\n\n\n\n \n\nWhy Become an MHIer\n\nYour Life at Myers-Holum & What you Can Expect:\n\nDo you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. \n\nEvery MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth.\n\n \n\nA little about โ€œUsโ€\n\nWeโ€™ve been around for 40 years. Youโ€™ll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. \n\nThe Partnerships weโ€™ve built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation.\n\nOur Structure. Weโ€™re a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function.\n\nOur Employees. Weโ€™re a company that recognizes weโ€™re only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance.\n\nWeโ€™re growing and making waves along the way,  join us on this journey! \n\nOur Benefits\n\n\n* MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off. Full package offerings are based on the Country in which you reside. \n\n* Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets\n\n* Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis\n\n* MHI invests in our employeeโ€™s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee and managerโ€™s dependents with a ZERO deductible in the United States \n\n* Remote working opportunity when not traveling for client requirements with full access to the team through technology\n\n\n\n\n \n\nOur Process:\n\nOur interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI\n\n\n* 30-minute call with our recruiting team\n\n* 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager\n\n* 90-minute interactive โ€œCase Studyโ€ session with a Delivery Manager or Practice Manager\n\n* Executive leadership review and decision making\n\n\n\n\nWe are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our compensation ranges and packages are based on a wide array of factors unique to each candidate. It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions are determined using a wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process. Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to GraphQL, Video, Cloud and Senior jobs that are similar:\n\n $62,500 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Myers-Holum


๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ’ฐ $63k - $85k*

Consultant

 

GraphQL

 

Training

Technical

Test

Video

Cloud

Management

Lead

Senior

Operations

Analytics

Health

Recruiting

Myers-Holum

Apply now

๐Ÿ‘€ 466 views

โœ… 5 applied (1%)

Share this job:
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Myers-Holum is hiring a
Remote Senior Consultant Data Integration and BI

\n\n\nMyers-Holum is expanding operations to India, and is actively seeking experienced Senior Consultants with strong data warehousing and business intelligence experience to play a pivotal role in the expansion of the India Practice.\n\nResponsibilities\n\n\n* Design, build, and test custom data warehouse and BI solutions for Myers-Holum clients using the Oracle NetSuite Analytics Warehouse (NSAW) platform\n\n* Translate business requirements into technical specifications\n\n* Develop custom data integration solutions to ingest data from multiple sources (cloud and on-premise) using various data integration / data pipelining tools, Oracle Analytics Cloud (OAC), and Oracle Autonomous Data Warehouse (ADW)\n\n* Lead the product implementation, from start to finish acting as a trusted advisor to the stakeholders and end users\n\n* In addition to meeting with the client during implementation phase, also run product training, and technical workshops with the client/end users\n\n* Contribute to various internal MHI initiatives including resource mentorship and ongoing education\n\n* Implement NSAW Best Practices\n\n\n\n\nQualifications and Skills\n\n\n* 8+ years of relevant professional experience\n\n* 4+ years experience with data management using Oracle or other relational database\n\n* 4+ years experience with data warehouse and data integration projects, using ETL / data integration / data pipelining tools\n\n* Proficiency with at least one cloud or on-premise data integration / data pipelining tool, such as Fivetran, Stitch, Talend, Glue, Nexla, Informatica, Oracle Data Integrator\n\n* Proficiency in at least one version of SQL: Oracle (preferred), SQLServer, MySQL, PostgreSQL, Snowflake\n\n* Experience with at least one of the following BI tools: Oracle OBIEE, OAC, Looker, PowerBI, Qlikview, Tableau\n\n* Experience with using REST APIs and/or GraphQL APIs to get data from cloud data sources is preferred\n\n* Knowledge of ERP data and business processes\n\n* Business analysis skills\n\n* Strong written and verbal communication skills\n\n\n\n\n \n\nWhy Become an MHIer\n\nYour Life at Myers-Holum & What you Can Expect:\n\nDo you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. \n\nEvery MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth.\n\n \n\nA little about โ€œUsโ€\n\nWeโ€™ve been around for 40 years. Youโ€™ll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. \n\nThe Partnerships weโ€™ve built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation.\n\nOur Structure. Weโ€™re a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function.\n\nOur Employees. Weโ€™re a company that recognizes weโ€™re only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance.\n\nWeโ€™re growing and making waves along the way,  join us on this journey! \n\nOur Benefits\n\n\n* MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off. Full package offerings are based on the Country in which you reside. \n\n* Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets\n\n* Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis\n\n* MHI invests in our employeeโ€™s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee and managerโ€™s dependents with a ZERO deductible in the United States \n\n* Remote working opportunity when not traveling for client requirements with full access to the team through technology\n\n\n\n\n \n\nOur Process:\n\nOur interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI\n\n\n* 30-minute call with our recruiting team\n\n* 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager\n\n* 90-minute interactive โ€œCase Studyโ€ session with a Delivery Manager or Practice Manager\n\n* Executive leadership review and decision making\n\n\n\n\nWe are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our compensation ranges and packages are based on a wide array of factors unique to each candidate. It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions are determined using a wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process. Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to GraphQL, Video, Cloud and Senior jobs that are similar:\n\n $62,500 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Rithum


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $65k - $105k*

SaaS

 

Salesforce

Technical

Support

Software

Strategy

Management

Senior

Operations

Excel

Analytics

Health

Executive

Ecommerce

E-Commerce

Rithum is hiring a
Remote Senior Customer Success Manager Ecommerce

\nRithumโ„ข is the worldโ€™s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customersโ€™ key e-commerce and strategic goals, connecting these goals to Rithumโ€™s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departmentsโ€”Sales, Renewals, Managed Services, Finance, Product, and Supportโ€”to ensure customer success.\n\n\n\n\n \n\nQualifications  \n\nMinimum Qualifications  \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal.\n\n\n\n\n \n\nTravel Required\n\nUp to 10%\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n  \n\nWhat itโ€™s like to work at Rithum  \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits  \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Jobber


๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ’ฐ $53k - $105k*

Salesforce

 

System

Teach

Designer

Technical

Support

Developer

Cloud

Git

Strategy

Lead

Operations

Operational

Marketing

Sales

Heroku

Recruiting

Engineering

Executive

Jobber

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๐Ÿ‘€ 588 views

โœ… 19 applied (3%)

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Jobber is hiring a
Remote Manager Salesforce Engineering

\nAre you driven to bring people, technology, and strategy together to build impactful tools? Do you like building systems that help people work more efficiently? \n\nThen Jobber might be the place for you! We're looking for a Manager, Salesforce Engineering to lead our Business Technology Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isnโ€™t like it used to beโ€”the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. Thatโ€™s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canadaโ€™s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mailโ€™s Canadaโ€™s Top Growing Companies list, and Deloitte Canadaโ€™s Technology Fast 50โ„ข, Enterprise Fast 15, and Technology Fast 500โ„ข lists. With an Executive team that has over thirty years of industry experience of leading the way, weโ€™ve come a long way from our first customer in 2011โ€”but weโ€™ve just scratched the surface of what we want to accomplish for our customers.\nThe team:\n\nSalesforce Engineering is the engineering team within our Business Technology Team, our internal consulting department โ€“ theyโ€™re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to our VP, Engineering, the Manager of Salesforce Engineering will work with team members to support and develop their skills and career trajectory, as we all work together to empower small businesses. In addition, you will be heavily involved in the strategic direction of the Salesforce Biztech team in how we work and what we work on. Overall, youโ€™ll support and develop your team, adapting to changes, while rolling up your sleeves to work on technical problems alongside direct reports.\nThe Manager, Salesforce Engineering will:\n\nAct as a leader, where youโ€™ll:\n\n\n* Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.\n\n* Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. Youโ€™ll work to understand employeesโ€™ career direction and work to empower their journey by acting as a mentor and coach. \n\n* Develop a world-class Salesforce Engineering team that works closely with our Revenue Operations Team. Youโ€™ll participate in recruiting events and the hiring process while also working to level up your internal team, all while implementing new processes.\n\n* Remove roadblocks and build guardrails. Youโ€™ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our internal teams and customers be successful.\n\n* Collaborate with other stakeholders across the business. Whether itโ€™s our Marketing and Sales teams, or other engineering functions, youโ€™re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.\n\n\n\n\nSupport their team with hands on work where youโ€™ll:\n\n\n* Implement new process and automation in Salesforce, leveraging the capabilities to streamline operations and enhance productivity.\n\n* Enable and install new App integration with Salesforce to contribute to a unified user experience across different systems.\n\n* Conduct thorough analysis, debugging, and collaborating with cross-functional teams to find optimal solutions to ensure smooth operation of Salesforce.\n\n* Strategize system maintenance related projects by collaborating with stakeholders to define the roadmap to maintain the reliability, scalability and efficiency of the Salesforce platform.\n\n* Seek out and evaluate new technologies, tools and systems to achieve state of the art tech-stack, contributing to the overall advancement of Jobbers Salesforce platform infrastructure.\n\n* Leverage Salesforce capabilities to optimize business processes, automate workflows, and achieve operational excellence.\n\n\n\nTo be successful, you should have:\n\n\n* Leadership & mentorship experience. Youโ€™ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceededExperience leading similar systems or Business Technology (Salesforce-focused) teams. \n\n* Previous experience as a Senior Salesforce Developer, developing and implementing Salesforce Sales Cloud Solutions.\n\n* The ability to be agile in an agile environment. Youโ€™ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n* Effective communication skills. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\nTechnical know-how:\n\n\n\n* Extensive experience working with Apex, Gearset, Git version control, SOQL, Visualforce, and Lightning components.\n\n* Experience with Salesforce declarative automation tools like Process Builder, Cloud Flow Designer & Flow Builder.\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard.\n\n\n\n\nYour approach will include:\n\n\n*  A desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment.\n\n* A sense of ownership with a growth mindset.  You are driven to do the right things and often find yourself in the driverโ€™s seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this.\n\n* A proven troubleshooting experience. Youโ€™ll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams.\n\n* A high level of adaptability. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n\n\nNice to have: \n\n\n* Experience with Salesforce Configuration and Administration\n\n* Experience with Heroku Connect.\n\n* Experience in developing integrated solutions using REST and/or SOAP.\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. Weโ€™re committed to ensuring the best experience for all Jobberinos to do impactful work.\n\nAll interviews are currently being conducted virtuallyโ€”via phone or video.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Designer, Cloud, Git, Marketing, Sales and Heroku jobs that are similar:\n\n $52,500 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Rithum


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $63k - $105k*

SaaS

 

Salesforce

Technical

Support

Software

Strategy

Management

Senior

Operations

Excel

Analytics

Health

Executive

Ecommerce

E-Commerce

Rithum is hiring a
Remote Senior Customer Success Manager Ecommerce

\nRithumโ„ข is the worldโ€™s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customersโ€™ key e-commerce and strategic goals, connecting these goals to Rithumโ€™s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departmentsโ€”Sales, Renewals, Managed Services, Finance, Product, and Supportโ€”to ensure customer success.\n\n\n\n\n \n\nQualifications  \n\nMinimum Qualifications  \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal\n\n\n\n\n  \n\nWhat itโ€™s like to work at Rithum  \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits  \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $62,500 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


UNiDAYS Ltd


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $110k*

Consult

 

Technical

Support

Travel

Bank

Firebase

Mobile

Management

Senior

Marketing

Analytics

Health

Engineer

Engineering

UNiDAYS Ltd

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๐Ÿ‘€ 699 views

โœ… 24 applied (3%)

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UNiDAYS Ltd is hiring a
Remote Senior Analytics Implementation Engineer

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.\nThe role in a nutshell\n\nThe Senior Analytics Implementation Engineer will play an important role in supporting UNiDAYS product, engineering and marketing goals through both maintaining and more importantly improving the way we capture digital data (App and Web) at UNiDAYS. \nThis role is best suited to those with experience of responsibilities for digital data capture, ideally with exposure to doing so on mobile applications and websites.  Day to day youโ€™ll be responsible for correctly measuring our digital journey and features across all, including the implementation of MarTech tags directly but often in collaboration with our engineering teams. \nBeyond day-to-day activity there is an opportunity to take on further responsibility within this role and help to unify and simplify our tracking approach across all platforms enabling us to evolve our tracking estate and supporting our growth aims at UNiDAYS \n\n\nDay to day responsibilities \n\n\n* Design & write digital data requirements for digital journeys and features based on the needs of the business and work with engineering teams to ensure their correct implementation (Across all platforms) including QA, UAT and Release Monitoring. Primarily within GA4 and Segment \n\n* Collaborate with our marketing teams to either deliver or consult on the correct implementation of Marketing Technology platforms including the use of GTM where required\n\n* Lead on data governance for digital data capture proactively working with analysts/reporting teams to identify data integrity issues through to collaborating with engineering teams on resolution through to final resolution \n\n* Maintain and improve on our existing data capture documentation library to improve self service from analysts and monitor technical analytical debt \n\n* Work with our engineering teams (with the support of your manager) on key projects, including developing new overarching measurement approaches and standards\n\n\n\nWhat we need from you\n\n\n* Intermediate to advanced experience in working with engineering teams consulting and supporting the implementation of tracking solutions\n\n* Strong communication skills and the ability to translate stakeholder requirements into engineering-friendly solutions. \n\n* Intermediate to advanced experience working with Firebase for data capture (owning spec design, UAT and QA)\n\n* Basic to Intermediate experience working with Google Tag Manager or similar tag management platforms\n\n* Intermediate to advanced experience working digital analytics and MarTech platforms \n\n* A Solid understanding of marketing technology principles and data pipelines \n\n* Experience working with Google Analytics 4 (Desirable)\n\n* Experience working with Segment and Launch Darkly (Desirable)\n\n* Experience working within a product-centric organisation (Desirable)\n\n* Experience working within a sprint-focused task environment (Desirable)\n\n* Exposure of a basic understanding of BigQuery for GA4 (Desirable)\n\n\n\nPerks\n\nWe've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the worldโ€™s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the worldโ€™s biggest brands globally, taking their products and services into the hearts and minds of tomorrowโ€™s professionals, delivering engagement, building affinity and sales. Youโ€™ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UKโ€™s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.\n\nWe offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.\n\nOur perks include:\n\n\n25 days holiday per year increasing with length of service, plus flexible bank holidays\n\nCompetitive salaries\n\n4pm finishes every Friday\n\nCompany bonus scheme\n\nCompany pension scheme\n\nPrivate health insurance (Vitality)\n\nIncome protection policy\n\nLife assurance policy\n\nEmployee Assistance Program\n\nEnhanced parental leave pay\n\nCore hours with flexibility around how/when you manage your time\n\nRegular team building activities\n\nThe latest tech and hardware will be supplied from day one\n\nGood Vibes Program: we know weโ€™ve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community weโ€™ve created in the office but weโ€™re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!\n\nSupport for home working for all new team members. We will help assess your home set up and you can expense ยฃ150 towards any additional furniture you may need to be safe and comfortable when working from home \n\n\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Mobile, Senior, Marketing and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


6sense


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $120k*

SaaS

 

Technical

Happiness

Travel

Voice

Financial

Investment

Senior

Operations

Marketing

Analytics

Sales

Health

Recruitment

Executive

6sense is hiring a
Remote Senior Customer Success Manager Enterprise

\n\n\nThe Role\n\nImagine a solution that will predict for your customers (with an 85% accuracy) who is going to buy, what theyโ€™ll buy, and when. As a Sr. Customer Success Manager at 6sense, youโ€™ll be an instrumental player to our growth as we build upon the success weโ€™ve had delivering predictions for Fortune 500 customers. We will trust you to own high profile customer advisory relationships, drive technical competency, ensure rapid deployment to demonstrate measurable results and long-term customer value, and create a culture of customer success at 6sense.  \n \nThe Responsibilities \n\nWeโ€™re in the scaling stages of building our customer success team. Weโ€™re looking for process-oriented people who have an intrinsic drive to be successful; who have a track record of building customer advocates in technical product environments; who have a passion for B2B buyers, their businesses, and what 6sense means to their overall success. Sr. CSMs at 6sense think critically about driving customer growth and building our organization. This is a unique opportunity for you to help shape and accelerate our success and grow in your career. \n\nAs Sr. Customer Success Manager (Sr. CSM) you will be responsible for actively managing the happiness and renewal of a portfolio of assigned 6sense Enterprise customers. Responsibilities include:\n\n\n* Working closely with global Enterprise customers to understand their business goals and objectives, and ensuring 6sense is being adopted into their teamsโ€™ daily workflow, generating positive ROI, and growing lifetime customer value for 6sense. \n\n* Establishing strong relationships with decision-makers and key influencers within each account in your book of business. \n\n* Developing, executing, and maintaining strategic account plans and QBRs to drive business value and ROI. \n\n* Forecasting, identifying risk, and maintaining a strong customer renewal rate and growth rate in partnership with the Account Executive team \n\n* Working closely with customer and internal teams to maintain visibility into product performance and customer feedback. You will clearly communicate and manage risk, proactively helping resolve issues promptly while minimizing customer churn. \n\n* Becoming an expert on the 6sense predictive engine, including implementation, how use cases of 6sense connect to top business goals and requirements, and areas to expand use cases. \n\n* Partnering with a 6sense technical CSM and Program Managers to manage customer onboarding, product rollout and training. \n\n* Being an advocate for customersโ€™ product feature priorities internally within 6sense and align with product team around driving product roadmap.\n\n* Building customer advocates who will speak on behalf of 6sense as a reference and share success stories in 6sense events and content.\n\n* Ability to juggle multiple projects, prioritize, and scale while having fun. \n\n\n\n\nOur Customer Success Managers represent the voice of the customer at 6sense and work closely with internal teams to create a company-wide culture of Customer Success. We are creating a different kind of company. If this sounds like a breath of fresh air and a place where youโ€™ll thrive as you take your success to the next level, we should talk! \n \nYour Experience And Skills Required\n\n\n5+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech or SaaS company, where you developed strategies on assigned accounts to fully leverage technology solutions. \n\nExperience working with global 1000 Enterprise customers with multiple stakeholders and managing success programs as the key advisor to global as well as regional customer organizations. \n\nExperience advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI) \n\nExperience working closely with B2B demand gen, marketing operations, sales operations and analytics teams\n\nExperience negotiating renewals and identifying and driving upsell opportunities.\n\nHave led projects from conception to closure and have experience leveraging and influencing internal resources to get things done.\n\nFamiliarity with the marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media. Experience using Marketing Automation, CRM or related applications is a plus\n\nStrong analytical and communications skills\n\nBA/BS degree is required. Masterโ€™s degree is preferred.\n\nAbility to travel to customer site (~30%). \n\n\n\n\nAdditional Skills Desired\n\n\n5+ years of experience using BI (Tableau, Domo, MicroStrategy), Marketing Automation (Marketo, Eloqua or Pardot) or CRM (Salesforce and Dynamics) platforms. \n\n2+ years of domain expertise in one of the following industries: Communications, Media, High-Tech, Manufacturing, Healthcare, Life Sciences, Financial Services, Insurance or Retail is preferred. \n\n\n\n\n\n\n\nBase Salary Range: $102,375 to $156,975. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6senseโ€™s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6senseโ€™s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


CipherHealth


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $50k - $105k*

Training

 

Technical

Support

Software

Voice

Adult

Financial

Edu

Strategy

Management

Operational

Sales

Health

Healthcare

CipherHealth

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๐Ÿ‘€ 781 views

โœ… 33 applied (4%)

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CipherHealth is hiring a
Remote Customer Success Manager

\nAbout Us\n\nCipherHealth is an award-winning digital patient engagement company committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has helped define the patient engagement category, delivering groundbreaking tools and superior services to help health systems deliver patient-centric, quality care that improves clinical outcomes, drives operational efficiency, and creates sustainable financial value through a full suite of communications solutions.\n\nCipherHealthโ€™s automated, scalable platform empowers healthcare organizations to drive meaningful conversations among patients, provider staff and caregivers, regardless of care setting, thereby achieving new standards for patient care and accelerating the digital transformation of the industry. \n\nCustomer Success Manager\n\nAs a Customer Success Manager, you will cultivate relationships with the CipherHealth client base, ensuring that they achieve maximum value from the CipherHealth product suite and encouraging them to expand their usage of the software. You will be responsible for working directly with client executives and business sponsors throughout the customer lifecycle, ensuring that there is alignment in a shared customer journey that aligns with adoption, expansion of software usage, and renewal.\n\nResponsibilities\n\n\nEstablish and maintain trusted advisor relationships with customer executives and project champions, ensuring that CipherHealth activities are closely aligned with the customerโ€™s business strategy and intended success metrics.\n\nBe a subject matter expert on the CipherHealth platform\n\nEnable successful onboarding of CipherHealth to customers, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in person\n\nStrategically manage the overall relationship for a portfolio of CipherHealthโ€™s customers, while also spearheading strategic business reviews on an agreed-upon cadence-\n\nDevelop strong working relationships with Technology, Product, Analytics, and Implementation teams in order to effectively deliver value to CipherHealth customers\n\nIdentify opportunities for customers to act as CipherHealth advocates (e.g. referenceable, testimonials, case studies) and collaborate with Marketing\n\nEnsure appropriate response, escalation and closure of initiatives, customer requests and/or issues in conjunction with the use of the CipherHealth solution\n\nMonitor customer utilization and acceptance rates to identify patterns/trends\n\nMaintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement\n\nCollaborate closely with Growth to support customers, renewals, and expansion opportunities\n\nRepresent the voice of the customer to inform our sales process and product roadmap of product opportunities and enhancements\n\nIdentify upsell opportunities and engage CipherHealthโ€™s Growth Team \n\nConvert 1-year contracts into a multi-year long-term contracts increasing CipherHealthโ€™s ACV\n\nIdentify opportunities for existing customers to maximize platform adoption and utilization\n\nConduct analysis to identify customer opportunities and recommend strategies that address customer-specific needs to improve the organizationโ€™s results\n\nStrategize with the broader CipherHealth team including Growth,Technology, and Operation leads to identify new opportunities and service areas\n\n\n\n\nRequirements\n\n\nBachelorโ€™s Degree in Business, Health Management, Public Health or related major, or comparable education and work experience\n\n3-5 years of experience in a B2B client management role in healthcare software or technology, or similar experience in healthcare consulting or professional services\n\n\n\n\nKnowledge, Skills and Abilities\n\n\nExperience working with a CRM platform; comfort using the CRM as a personal productivity management tool (i.e. activity logging)\n\nExperience with other similar software systems and/or patient engagement software applications\n\nStrong analytical skills to be used when determining customer workflow, facilitating logic-based product discussions and troubleshooting implementation issues\n\nTechnical writing and documentation experience\n\nAbility to cultivate positive working relationships with clients and co-workers\n\nExcellent communication skills, including writing, proof-reading skills and speaking\n\nAbility to effectively communicate technical information in non-technical terms\n\nAbility to manage multiple projects and work assignments concurrently\n\nStrong interpersonal skills, including, but not limited to demonstrating patience, flexibility, consideration, diplomacy, tact, confidence โ€“ overall effectiveness in dealing with adult learners\n\nAbility to prioritize, schedule and organize work โ€“ perform under tight deadlines with on-going changes in priorities\n\nAbility to accomplish job requirements with limited supervision\n\nStrong sense of professionalism and personal accountability\n\nAttention to detail and a high work ethic\n\nProven ability to manage multiple projects and priorities  \n\n\n\n\nHow We Invest In You\n\n\nCompensation: Competitive/equitable salary, bonus or commissions, and equity\n\n\nBase Salary range: USD $110,000 -$115,000 annually\n\n\n\n\n\nHealthcare that begins on your first day:\n\n\nGenerous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)\n\nHSA/FSA plans\n\nShort and Long-Term Disability\n\nLife and Personal Accident Insurance\n\n$40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases\n\nWeekly virtual yoga classes\n\nEmployee Assistance Program (EAP)\n\nAdoption Assistance\n\n\n\n\n\nRetirement: 401(k) at three months of employment โ€” with a match upon enrollment!\n\nTime away:\n\n\nDiscretionary PTO + 13 paid holidays\n\nParenthood: Competitive paid parental leave and flexible return to work policy\n\n\n\n\n\nRecognition:\n\n\nGenerous Employee Referral Program - earn cash for each employee referral that is hired\n\nYearly Cipher-versary stipend\n\nCi-Phives - receive public kudos and gift cards from peers and managers\n\n\n\n\n\nCulture:\n\n\nCARE2 Values\n\nBi-Weekly All Hands Meetings\n\n$40/employee monthly โ€œFundowmentโ€ for team bonding events\n\nEmployee Resource Groups such as Rainbow Room and BIPOC Group\n\nYearly donations to organizations that contribute to a more equitable world\n\nWeekly Lunch & Learns and robust onboarding / training programs\n\nRemote-first team: $50 per month reimbursement in your check for WFH expenses\n\nYouโ€™ll receive a new Macbook laptop, other hardware, and company swag upon hire\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PointClickCare


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $55k - $108k*

Security

 

Recruiter

Travel

Strategy

Management

Senior

Sales

Health

Healthcare

Executive

PointClickCare

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๐Ÿ‘€ 860 views

โœ… 20 applied (2%)

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PointClickCare is hiring a
Remote Customer Success Manager Senior Living

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nReporting to the Director, Customer Success, the Customer Success Manager โ€“ Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCareโ€™s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.\n\n\nTravel Requirement - 50%\n\n\n\nKey Responsibilities:\n* Builds, grows, and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas of the organization (administration, IT, clinical, financial, etc. including C-Suite) \n* Demonstrates a fluid understanding of all market segments and lines of business by contributing to cross functional initiatives and discussions. \n* Advanced understanding of product, industry, and company and apply a prescriptive approach to relevant value-based customer conversations.\n* Leverages PointClickCare Customer Success methodology and exceptional communication skills to build a comprehensive strategy to align on customer initiatives, goals and outcomes. \n* Develop joint customer success plans that include agreed upon scope, shared metrics, user engagement, sophistication of usage, adoption plans, timelines and communication.\n* Eliminates barriers to customer advocacy and expansion.\n* Facilitates Executive Business Reviews with between economic decision makers and PointClickCare executive sponsors to drive business alignment on desired outcomes.\n* Works as a Trusted Advisor to provide strategic guidance and a path to value with Customer Executive Leadership and internal account teams. \n* Work cross functionally with internal teams to maximize expansion, adoption, and retention of tools. Exceptional balance of revenue growth and retention outcomes. \n* Works closely with the Account Executive in identifying and uncovering possible sales expansion opportunities to achieve organizational goals.\n* Providing early warning and turnaround strategies that focus on customer health and mitigate churn\n* Act as a point of escalation, when required, to help manage customer expectations, and develop Save plans for at-risk accounts.\n* Advocates on behalf of accounts with other departments in PointClickCare by developing positive internal working relationships.\n* Builds and maintains a portfolio of reference accounts\n* Demonstrates empathy in all customer dealings. \n* Consistently demonstrates tact and confidence when engaging in difficult conversations.\n* Lead strategic Customer Success initiatives. \n* Onboards and provides mentorship to new team members to the Customer Success Organization.\n* Effective working with multiple levels of the customer organization. \n* An excellent communicator/speaker able to quickly gain buy-in.\n* Flexible when facing tough calls and embraces difficult conversations. \n* Dedicated to meeting customer and company expectations. \n* Conveys outcomes and objectives timely via written documentation.\n* Exceeds all KPI targets, including NRR, while maintaining strong client relationships. \n* Complete CSM Certification within 12-months of hire.\n\n\n\nRequired Experience:\n* You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations. \n* Experience in a customer-facing role within a Saas/tech company \n* Experience in a Healthcare Sales/Account Management/Customer Success Management role with emphasis in senior living/housing managing a book of business, primarily focused on top-tier customers. \n* Proven track record of sustaining and growing complex relationships.\n* Exceptional relationship builder that is accustomed to taking initiative in fast-paced environments. \n* Proficient communication and presentation skills, plus the ability to work independently in remote environment to deliver customer success.\n* Proven proficiency in data analysis including interpreting and translating results.\n* Bachelorโ€™s degree in a relevant field or equivalent practical experience\n* Be a self-starter with a positive attitude, strong leadership abilities, and collaborative working style.\n* Experience using a CRM tool (Salesforce and/or Gainsight)\n\n\n\n\n$115,000 - $134,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $115,000 - $134,000 + bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Recruiter, Travel, Senior and Sales jobs that are similar:\n\n $55,000 — $107,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote, USA
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Blink Health


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $78k - $118k*

Design

Leader

Strategy

Senior

Operations

Analytics

Medical

Blink Health

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๐Ÿ‘€ 533 views

โœ… 24 applied (5%)

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Blink Health is hiring a
Remote Manager Senior Manager Strategy & Operations Growth & Revenue

\nThe Role: Manager/Senior Manager, Strategy & Operations, Bio Pharma Growth\n\nBlinkRx is seeking a courageous leader and builder who will be responsible for growing our pharma business. This individual will have P&L responsibility for a set of accounts across the revenue funnel. This role is a part of the Growth & Revenue function which is focussed on new client acquisition, driving success with existing clients, and building tools to power future scalability and innovation. You will be involved in all aspects of Growth Strategy & Operations and will report to our SVP and Head of Biopharma Growth.\n\nResponsibilities:\n\nSpecifically, you will:\n\n\n* Have P&L accountability for a set of accounts across the revenue funnel\n\n* Drive revenue by operationally supporting the Growth team throughout the end-to-end client acquisition cycle\n\n* Build the playbook for strengthening pharma partnerships and driving growth with existing clients \n\n* Design and implement growth initiatives for increasing awareness and driving loyalty\n\n* Work with the analytics and insights team to design and disseminate reports to improve data visibility across the company\n\n* Work and collaborate closely with the Senior Leaders across multiple functions at the company on high-visibility initiatives for the business, both internal and external.\n\n\n\n\nA successful applicant will fit the following criteria:\n\n\n* 4+ years of experience working on cross functional projects in a consulting environment, tech company in strategy & operations or a startup environment \n\n* Strong analytical skills \n\n* Experience working in pharma/life sciences industry is preferred\n\n* You hold yourself to an extremely high bar and have strong execution skills\n\n* You are comfortable owning multiple competing projects at once, and are able to work cross-functionally with a variety of stakeholders\n\n* You are action oriented and thrive in a fast paced environment owning multiple initiatives\n\n* You are a very fast learner and are capable of distilling complex concepts into simple descriptions or explanations\n\n* You have strong attention to detail and can establish thorough project plans and deliver against committed timelines\n\n* You are an innovate and creative problem solver and are solution oriented\n\n* MBA or background in strategic consulting is preferred\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $77,500 — $117,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Coalfire


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $70k - $110k*

Design

 

Jira

Security

Training

Technical

Support

DevOps

Edu

Cloud

Strategy

Management

Health

Engineering

Executive

Coalfire

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๐Ÿ‘€ 681 views

โœ… 8 applied (1%)

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Coalfire is hiring a
Remote Associate Core Consulting US

\nAbout Coalfire\n \nCoalfire is on a mission to make the world a safer place by solving our clientsโ€™ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.  \n \nBut thatโ€™s not who we are โ€“ thatโ€™s just what we do. \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.   \n \nAnd weโ€™re growing fast. \n\n\nWeโ€™re looking for an Associate to support our Cloud Services team. \n\n\nThis can be a remote position (must be located in the United States).\n\n\nPosition Summary\n\n\nAs a Cloud Services Associate, you will play a critical role in driving customer intimacy and growth by understanding our clientsโ€™ businesses, industries, value propositions, and success requirements. Youโ€™ll leverage your expertise in gathering client requirements, working with technical teams on proposing solutions, and designing FedRAMP compliant cloud infrastructure. This is a great opportunity to join a dynamic team and make a meaningful impact for clients.\n\n\n\nWhat You'll Do \n* Assist in the coordination of large-scale cloud engagements\n* Provide both subject matter expertise and project management experience to serve as the โ€œpoint personโ€ for engagement teams\n* Participate in the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies etc. and applicable laws and regulations\n* Contribute to cloud program management, service delivery model and strategy planning\n* Develop and review reports and presentations for both technical and executive audiences\n* Monitor progress and manage risk while ensuring stakeholders are kept informed about progress and expected outcomes\n* Leverage knowledge of industry trends to identify engagement and client service issues; communicate this information to the engagement team through written correspondence and verbal presentations\n* Work closely with engagement manager to co-lead and own multiple parts of the engagement delivery\n* Deliver quality client services. Drive high-quality work products within expected timeframes and on budget\n* Engage in development of client cloud and security strategies, vision-state architectures, roadmap, and planning activities\n* Engage with clients to perform cloud configuration and maturity reviews\n* Document requirements and ensure clear communication to the technical teams\n* Assist in designing FedRAMP compliant cloud infrastructure and solutions based on client requirements\n* Translate client requirements to the engineering team for execution\n* Advise across a myriad of technology stacks in the leading cloud providers like AWS, Azure, and GCP\n* Work with prospective clients to identify opportunities, scope engagements, and build relationships\n\n\n\nWhat You'll Bring \n* 1+ years of directly relevant systems engineering and architecture experience including requirements definition, architecture development, development of use cases and stories, and systems integration & test\n* Hands-on experience with AWS, Azure or GCP platform capabilities and services (Associate Cloud Architect, Cloud DevOps Engineer, or Cloud Security Engineer)\n* Critical thinking, and ability to balance security requirements with mission needs\n* Ability to work quickly, efficiently and accurately in a dynamic and fluid environment\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* Excellent communication, organizational, and problem-solving skills\n\n\n\nBonus Points\n* Previous experience supporting clients from within a professional services organization\n* Project management experience for individual and team projects(ability to track detailed tasks and ensure timely delivery)\n* Cloud-based networking experience (Palo Alto, CheckPoint, Cisco ASAv, F5, etc....)\n* Expertise with serverless, microservices, and other modern application architectures\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Proven expertise in the implementation of encryption technologies (SSL, encryption, PKI)\n* Strong experience with Visio and Jira or MS Project\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, youโ€™ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where youโ€™ll work most effectively โ€“ whether youโ€™re at home or an office.\n\n\nRegardless of location, youโ€™ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. Youโ€™ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And youโ€™ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.\n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $53,000 to $92,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n\n#LI-Remote\n#LI-HJ1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps and Cloud jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Myriad360


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $65k - $110k*

Security

 

Training

Technical

Cloud

Management

Senior

Executive

Myriad360 is hiring a
Remote Project Manager

\nWho You Are: \n\nYou are a highly organized and emotionally intelligent professional looking to apply your talents to a results-oriented company with an engaged executive team and an amazing growth history.\n\nYou are motivated by the prospect of managing a range of clients and projects while working to hone your skills as a project management professional. You are motivated to make an impact and value working as a member of a strong team with incredibly ambitious but attainable goals and standards.\n\nAbout The Role: \n\nWe are seeking a Project Manager to join our growing Program and Project Management team. The primary purpose of the Project Manager role is to lead, oversee and ensure the successful delivery of single or multiple projects of small to medium size within scope, quality, time, and cost constraints to deliver business value. The Project Manager may also assist more senior project managers on larger projects or programs.\n\nOther Responsibilities Include:\n\n\n* Lead small to medium projects through all phases of project lifecycle (initiating, planning, executing, monitoring and controlling, and closing).\n\n* Oversee data center migrations and cloud strategies, leveraging industry best practices and innovative approaches.\n\n* Assist in analyzing project proposals to determine time frame, funding limitations and appropriate process for delivering projects.\n\n* Identify and schedule project deliverables, milestones and required activities and tasks.\n\n* Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to establish work plan for project activities, iterations, or phases.\n\n* Implement project communication plan, risk assessment and mitigation plans, identify and manage stakeholders as well as manage project documentation.\n\n* Ensure project goals are accomplished and in line with business objectives through directing and coordinating the activities of project personnel and managing project schedule and budget.\n\n* Effectively manage the Profit and Loss (P&L) aspects of all assigned projects, closely monitoring project financials, including revenue, costs, and margins, to ensure projects meet or exceed established profitability targets.\n\n* Prepare project status reports and modify schedules or plans as required.\n\n* Prepare project burndown/burnup reports/charts as required.\n\n* Follow Myriad project management processes and methodologies to deliver successful, client-focused initiatives.\n\n* Complete ongoing security awareness training and comply with company policies to the requirements section.\n\n* Other duties as assigned.\n\n\n\n\nRequired skills and experiences:\n\nThe Project Manager will ideally have the skills and experience listed below, but we take a holistic approach to talent matching and are open to a variety of backgrounds, particularly those that include providing extraordinary customer service and support.\n\n\n* PMP certification Required.\n\n* Minimum three (3) years of progressive project management consulting experience, specifically in managing client-facing technical projects that include high-volume coordination and scheduling and a familiarity of project management methodologies (PMI, Prince II, etc.)\n\n* Demonstrated excellence in client-facing roles, with a strong ability to manage client expectations, build trust, and maintain enduring relationships through exceptional communication, negotiation, and problem-solving skills, ensuring high levels of client satisfaction and project success.\n\n* Exceptional interpersonal skills, with the ability to foster positive relationships, motivate team members, and navigate complex stakeholder dynamics with empathy and diplomacy, ensuring a collaborative and productive project environment.\n\n* Strong communication skills, with the ability to clearly articulate project goals, updates, and expectations to both internal teams and external stakeholders, ensuring alignment and collaboration.\n\n* Proven ability to initiate, plan, and execute projects independently with minimal oversight, demonstrating a high level of initiative and self-direction.\n\n* Demonstrated experience in managing vendor and partner relationships, negotiating contracts, and ensuring service levels meet project requirements.\n\n* Extensive track record of managing projects from inception through to closing, serving as the primary point of contact for all project-related information dissemination, internally and externally.\n\n* Exceptional organizational and time management skills, with a proven ability to manage multiple, sometimes competing, priorities effectively and efficiently.\n\n* Capability to manage multiple projects simultaneously, employing effective project planning and management methodologies to ensure timely and successful project delivery.\n\n* Resourcefulness in solving problems and overcoming obstacles, utilizing available tools, resources, and networks to drive project success.\n\n* Strong analytical and decision-making skills, capable of identifying risks, proposing mitigation strategies, and making informed decisions to keep projects on track.\n\n* Knowledge of project planning tools such as SmartSheet and/or similar project planning tools (MS Project, Clarizen, etc.)\n\n* Coachability, eagerness to grow, and ability to take on increasing responsibilities.\n\n\n\n\n Desired skills and experiences:\n\n\n* Understanding and experience with various data center technologies including structured cabling, device rack, stack and patching and troubleshooting solutions.\n\n* Understanding and/or knowledge of Firewall, Endpoint Security, Identity Access Management (IAM)\n\n* Understanding and experience with Layer 1 cabling and connectivity solutions\n\n* CSM, PMI-ACP, RMP certs preferred\n\n\n\n\nTravel: Up to 10%\n\nA Little About Us\n\nOur mission is to challenge and enable our employees to achieve great things.\n\nWe live and breathe our core values:\n\n\n* We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each otherโ€™s shoes, readily admit our mistakes, and generously share our time and knowledge.\n\n* Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.\n\n* Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.\n\n\n\n\nWe are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.\n\nSome of Our Benefits\n\n\n* Unlimited Paid Time Off (PTO)\n\n* Paid Parental Leave\n\n* Company-funded 401k contributions\n\n* Transparent, candid culture with 1:1 coaching, quarterly performance reviews, and a consistent feedback loop\n\n* Quirky, diverse, respectful, high-performing coworkers youโ€™ll want to achieve greatness with\n\n\n\n\nMust be based in the United States. \n\nPursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $85,000 โ€“ 95,000 plus opportunities for bonus and/or commission. Compensation in other geographies may vary.\n\nMyriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud and Senior jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Unbounce


๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ’ฐ $60k - $110k*

Salesforce

 

Support

Video

Management

Senior

Marketing

Legal

Sales

Health

Unbounce is hiring a
Remote Agency Customer Success Manager

\nAbout the role:\n\nWe are seeking a results-oriented, self-motivated, and strategic relationship builder to help Unbounce drive value to our Agency customers. You will work on strategic outreach to connect agency customers to greater value and usage of Unbounce while partnering with Customer Marketing. Specifically, you will play a pivotal role in the momentum of growth within our Agency Partner Program by showing and proving the revenue impact that partners can have on Unbounceโ€™s growth trajectory. In this role you will be part of the Engagement team and report directly to Senior Manager, Customer Engagement.\n\n \n\nWhat youโ€™ll be doing:\n\n\n* Work directly with self serve Agency customers driving engagement, product adoption and retention through value-based outreach (primarily through email campaigns, 1:1 video calls, and 1:many webinar sessions)\n\n* Build and maintain strong, long-lasting Agency partner relationships. Develop the ability to dissect a marketing agency's business goals and help them supplement their existing plan with Unbounce\n\n* Proactively help partners hit their sales goals/milestones - provide coaching and consulting on their processes, execution, and services delivery to drive success and help them find, acquire and retain our mutual clients\n\n* Communicating customer needs and collaborating with the Product Team to ensure customer success with special emphasis on upgrades and renewals\n\n* Collaborating cross-departmentally with other stakeholders to identify customers for internal projects, user research, case studies and more\n\n* Mastering Unbounce and learning it inside and out\n\n\n\n\n \n\nA little bit about you:\n\n\n* 3+ years experience in a customer-facing role or in account management working at a tech (SaaS) company\n\n* You are fluent in both written and oral English\n\n* Experience in Salesforce is a bonus\n\n* Learning Ability: The ability to absorb new information readily and to put it into practice effectively.\n\n* Customer Orientation: The ability and willingness to find out what the customer wants and needs and to act accordingly, taking the organizationโ€™s costs and benefits into account.\n\n* Self-motivation: A key element of emotional intelligence, self-motivation includes our personal drive to improve and achieve, commitment to our goals, initiative, or readiness to act on opportunities, and optimism and resilience.\n\n\n\n\n \n\nShare our values: \n\n\n* Courage\n\n* Ambition \n\n* Being Real\n\n* Empathy\n\n* Diversity \n\n\n\n\n \n\nWhatโ€™s in it for you:\n\n๐Ÿ’ต Compensation range\n\n\n* $62,115 - $73,440\n\n\n\n\n๐Ÿค Flexibility and time off\n\n\n* A digital-first, distributed working model with flexible hours -- for this role, we will consider all applications from those based in Canada*, with the option to work from our Vancouver office\n\n* 20 vacation days\n\n* Holiday Closure:  December 25th - January 1st\n\n* One paid day off on your birthday\n\n* One paid volunteer day per year\n\n\n\n\n๐Ÿฉบ Health and wellness\n\n\n* A comprehensive benefits package including medical, dental, vision, and generous mental health support options โ€“ all available on day 1\n\n* 12 personal wellness days\n\n* $500 health and wellness allowance**\n\n* Parental leave and planned reintegration program\n\n\n\n\n๐ŸŽ“ Growth\n\n\n* Org-wide and employee-led DEI and growth initiatives\n\n* Professional development time and budget\n\n\n\n\n๐ŸŒŸ More perks!\n\n\n* One-time work-from-home allowance - $500\n\n* Annual work-from-home allowance after your 1st year - $250\n\n* An annual allowance of $1,000 that you can choose to use towards your vacation, or put toward your RRSP contribution**\n\n\n\n\n* Please note that we currently do not have a legal entity set up to operate as an employer of record in Quebec. We thank you for your consideration but we are unable to accept candidates from Quebec at this time.\n\n** These amounts will be prorated based on your start date.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing, Legal and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Telnyx


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $68k - $110k*

SaaS

 

Leader

Lead

Senior

Marketing

Sales

Executive

Telnyx

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๐Ÿ‘€ 586 views

โœ… 22 applied (4%)

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Telnyx is hiring a
Remote Channel Partner Manager NORAM

\nThe Role\n\nThe Channel Partner Manager is crucial in delivering on our transformational vision in the USA and Canada regions.\n\nWe are looking for a highly motivated leader and team player to join the Global Partnerships & Channels team as our lead in North America. You will build a plan to accelerate and scale the growth of our business Consulting & Implementation, Reseller, Service Provider, and Build partners within the North American market. \n\nThis strategic role requires a balance of strategy, sales, and a roll-up-your-sleeves and 'get it done' attitude.\n\nYou must be a highly motivated team player with expertise working in a fast-paced, cross-functional manner and can establish broad senior-level relationships. You have a proven track record of delivering results and getting things done. You will demonstrate strong business acumen, have outstanding communication skills, and be able to effectively build relationships with and executive business Consulting & Implementation, Reseller, Service Provider, and Build alliance leaders in the partner ecosystem.\n\nResponsibilities\n\n\n* Create a Partner go-to-market business plan and drive net new partner revenue\n\n* Proactively manage relationships with partner executives at sourced partners to build partner mindshare.\n\n* Build regional partner mindshare within priority industries and workflows\n\n* Drive Partner Forecast Process and Reporting\n\n* Work with marketing to plan and execute marketing events to drive new revenue\n\n\n\n\nWhat we are looking for\n\n\n* Strong track record of exceeding partner sales revenue targets\n\n* At least 5-10 years prior experience working with partners driving highly qualified pipeline\n\n* Manage to make an impact within your first 60 days. Drive to succeed and results-focused.\n\n* Politically astute, good understanding of business, and able to ascertain key decision makers\n\n* Experience with creating and building differentiated relationships with partners in the SI, Reseller, MSP and ISV community\n\n* Demonstrated ability to drive significant influenced revenue with and through partnerships\n\n* Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, etc.\n\n* Willing and able to travel\n\n\n\n\nBonus points for:\n\n\nFortune 500 enterprises, Telco, CPaaS, UCaaS, CCaaS or SaaS new business sales experience.\n\nExperience in managing complex sales cycles including RFPs, PoCs, bidding presentations.\n\nC-Level or equivalent selling experience  \n\nMultiple language skills \n\n\n\n#LI-RH1\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $67,500 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Medallion


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $75k - $138k*

SaaS

 

Salesforce

Support

Software

Director

Voice

Management

Senior

Operational

Health

Healthcare

Engineering

Executive

Medallion is hiring a
Remote Senior Account Manager

\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallionโ€™s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met.  \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights thatโ€™s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $75,000 — $137,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Zscaler


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $90k*

SaaS

 

Security

Training

Cto

Technical

Cloud

Leader

Strategy

Marketing

Sales

Zscaler

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๐Ÿ‘€ 284 views

โœ… 13 applied (5%)

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Zscaler is hiring a
Remote Regional Sales Manager Major Accounts Central Canada & Public Sector

\nTraditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation.  Zscaler has been a leader in Gartnerโ€™s MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator).  We are well positioned to dominate this massively growing cloud security market.  \n\nThe Zscaler Sales Culture\n\nWinning Technology and Products โ€“ We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 20B + TAM by releasing new products every year.\n\nInvesting in People โ€“ A well-funded and world-class Sales Strategy and Enablement Team to help you succeed.  Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.\n\nSupportive Leadership โ€“ An industry leading leadership team with strong values, off the chart business acumen that well help you succeed quickly, while providing mentorship and career growth.\n\nCompetitive; We Play to Win โ€“ We are playing in a Rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.\n\n \n\nResponsibilities:\n\n\n* You will take ownership of an assigned territory focused on net new logo and upsell opportunities, while leveraging customer references such as the CIO of GE*, CTO of Siemens*, and EVP of Microsoft*.\n\n* You will demonstrate expertise in building business cases which clearly show value and differentiation at all levels of your customer / prospect organizations.\n\n* You will benefit from complementary and robust Sales Engineering, Solution Architecture, Value Consulting and Transformation Teams throughout your sales cycles.\n\n* You will constantly generate pipeline using new techniques, tools, joint field marketing initiatives, trade shows and top tier channel partners (VAR, SI & SP).\n\n* You will win deals through world-class planning and preparation, as well as being consultative in your approach to solving real business problems.\n\n\n\n\nMinimum Qualifications:\n\n\n* 10+ years of Strategic SaaS Sales experience evangelizing enterprise technology, with particular focus on disruptive networking technologies. Security background a plus.\n\n* Proven track record selling to a Technical audience and C-Suite. \n\n* Consistent track record of over-achievement; net new logo accomplishments; and keen understanding of how to leverage channel partnerships.\n\n\n\n\nPreferred Qualifications:\n\n\n* Maniacal focus on excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.\n\n* Willingness to be coached and the discipline to work a proven sales process from beginning to end.\n\n* Evidence of โ€˜team salesโ€™ and the ability to use internal resources, partners, and team members to be successful.\n\n* An โ€˜in the fieldโ€™ mentality leading you to meet customers & prospects face to face wherever possible.\n\n\n\n\n#LI-AM6 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Cloud, Marketing and Sales jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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