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PointClickCare

PointClickCare is the #1 cloud based healthcare software provider helping long term and post acute care (LTPAC) providers navigate the new realities of value based healthcare. PointClickCare helps healthcare providers meet the challenges of senior care...

๐Ÿ“Ž pointclickcare.com
๐Ÿ—“ Founded in 2000
๐Ÿ‘ฉโ€๐Ÿ’ป 2,750 employees
๐Ÿงฑ Software & Services
๐Ÿ’ฐ $750,000,000/y
๐Ÿ‡จ๐Ÿ‡ฆ Canada
Minimum
$0k/year
๐Ÿ’ฐ 401(k)
๐ŸŒŽ Distributed team
โฐ Async
๐Ÿค“ Vision insurance
๐Ÿฆท Dental insurance
๐Ÿš‘ Medical insurance
๐Ÿ– Unlimited vacation
๐Ÿ– Paid time off
๐Ÿ“† 4 day workweek
๐Ÿ’ฐ 401k matching
๐Ÿ” Company retreats
๐Ÿฌ Coworking budget
๐Ÿ“š Learning budget
๐Ÿ’ช Free gym membership
๐Ÿง˜ Mental wellness budget
๐Ÿ–ฅ Home office budget
๐Ÿฅง Pay in crypto
๐Ÿฅธ Pseudonymous
๐Ÿ’ฐ Profit sharing
๐Ÿ’ฐ Equity compensation
โฌœ๏ธ No whiteboard interview
๐Ÿ‘€ No monitoring system
๐Ÿšซ No politics at work
๐ŸŽ… We hire old (and young)
Regions
๐ŸŒ Worldwide
โ›ฐ๏ธ North America
๐Ÿ’ƒ Latin America
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿฆ Africa
๐Ÿ•Œ Middle East
โ›ฉ Asia
๐ŸŒŠ Oceania
Countries
๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ‡ฎ๐Ÿ‡ณ India
๐Ÿ‡ต๐Ÿ‡น Portugal
๐Ÿ‡ฉ๐Ÿ‡ช Germany
๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
๐Ÿ‡ธ๐Ÿ‡ฌ Singapore
๐Ÿ‡ซ๐Ÿ‡ท France
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ‡ง๐Ÿ‡ท Brazil
๐Ÿ‡ฌ๐Ÿ‡ท Greece
๐Ÿ‡ฆ๐Ÿ‡ช United Arab Emirates
๐Ÿ‡ธ๐Ÿ‡ช Sweden
๐Ÿ‡ต๐Ÿ‡ฑ Poland
๐Ÿ‡ช๐Ÿ‡ธ Spain
๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico
๐Ÿ‡บ๐Ÿ‡ฆ Ukraine
๐Ÿ‡ฏ๐Ÿ‡ต Japan
๐Ÿ‡น๐Ÿ‡ญ Thailand
๐Ÿ‡จ๐Ÿ‡ฟ Czechia
๐Ÿ‡ท๐Ÿ‡บ Russia
๐Ÿ‡ฎ๐Ÿ‡ฑ Israel
๐Ÿ‡ซ๐Ÿ‡ฎ Finland
๐Ÿ‡จ๐Ÿ‡ณ China
๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia
๐Ÿ‡ฆ๐Ÿ‡ซ Afghanistan
๐Ÿ‡ฆ๐Ÿ‡ฑ Albania
๐Ÿ‡ฉ๐Ÿ‡ฟ Algeria
๐Ÿ‡ฆ๐Ÿ‡ธ American Samoa
๐Ÿ‡ฆ๐Ÿ‡ฉ Andorra
๐Ÿ‡ฆ๐Ÿ‡ด Angola
๐Ÿ‡ฆ๐Ÿ‡ฎ Anguilla
๐Ÿ‡ฆ๐Ÿ‡ถ Antarctica
๐Ÿ‡ฆ๐Ÿ‡ฌ Antigua and Barbuda
๐Ÿ‡ฆ๐Ÿ‡ท Argentina
๐Ÿ‡ฆ๐Ÿ‡ฒ Armenia
๐Ÿ‡ฆ๐Ÿ‡ผ Aruba
๐Ÿ‡ฆ๐Ÿ‡น Austria
๐Ÿ‡ฆ๐Ÿ‡ฟ Azerbaijan
๐Ÿ‡ง๐Ÿ‡ธ The Bahamas
๐Ÿ‡ง๐Ÿ‡ญ Bahrain
๐Ÿ‡ง๐Ÿ‡ฉ Bangladesh
๐Ÿ‡ง๐Ÿ‡ง Barbados
๐Ÿ‡ง๐Ÿ‡พ Belarus
๐Ÿ‡ง๐Ÿ‡ช Belgium
๐Ÿ‡ง๐Ÿ‡ฟ Belize
๐Ÿ‡ง๐Ÿ‡ฏ Benin
๐Ÿ‡ง๐Ÿ‡ฒ Bermuda
๐Ÿ‡ง๐Ÿ‡น Bhutan
๐Ÿ‡ง๐Ÿ‡ด Bolivia
๐Ÿ‡ง๐Ÿ‡ฆ Bosnia
๐Ÿ‡ง๐Ÿ‡ผ Botswana
๐Ÿ‡ง๐Ÿ‡ป Bouvet Island
๐Ÿ‡ฎ๐Ÿ‡ด British Indian Ocean Territory
๐Ÿ‡ง๐Ÿ‡ณ Brunei
๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria
๐Ÿ‡ง๐Ÿ‡ซ Burkina Faso
๐Ÿ‡ง๐Ÿ‡ฎ Burundi
๐Ÿ‡ฐ๐Ÿ‡ญ Cambodia
๐Ÿ‡จ๐Ÿ‡ฒ Cameroon
๐Ÿ‡จ๐Ÿ‡ป Cape Verde
๐Ÿ‡ฐ๐Ÿ‡พ Cayman Islands
๐Ÿ‡จ๐Ÿ‡ซ Central African Republic
๐Ÿ‡น๐Ÿ‡ฉ Chad
๐Ÿ‡จ๐Ÿ‡ฑ Chile
๐Ÿ‡จ๐Ÿ‡ฝ Christmas Island
๐Ÿ‡จ๐Ÿ‡จ Cocos Islands
๐Ÿ‡จ๐Ÿ‡ด Colombia
๐Ÿ‡ฐ๐Ÿ‡ฒ Comoros
๐Ÿ‡จ๐Ÿ‡ฌ Congo
๐Ÿ‡จ๐Ÿ‡ฉ DR Congo
๐Ÿ‡จ๐Ÿ‡ฐ Cook Islands
๐Ÿ‡จ๐Ÿ‡ท Costa Rica
๐Ÿ‡ญ๐Ÿ‡ท Croatia
๐Ÿ‡จ๐Ÿ‡บ Cuba
๐Ÿ‡จ๐Ÿ‡ผ Curaรงao
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark
๐Ÿ‡ฉ๐Ÿ‡ฏ Djibouti
๐Ÿ‡ฉ๐Ÿ‡ฒ Dominica
๐Ÿ‡ฉ๐Ÿ‡ด Dominican Republic
๐Ÿ‡ช๐Ÿ‡จ Ecuador
๐Ÿ‡ช๐Ÿ‡ฌ Egypt
๐Ÿ‡ธ๐Ÿ‡ป El Salvador
๐Ÿ‡ฌ๐Ÿ‡ถ Equatorial Guinea
๐Ÿ‡ช๐Ÿ‡ท Eritrea
๐Ÿ‡ช๐Ÿ‡ช Estonia
๐Ÿ‡ช๐Ÿ‡น Ethiopia
๐Ÿ‡ซ๐Ÿ‡ฐ Falkland Islands
๐Ÿ‡ซ๐Ÿ‡ด Faroe Islands
๐Ÿ‡ซ๐Ÿ‡ฏ Fiji
๐Ÿ‡ฌ๐Ÿ‡ซ French Guiana
๐Ÿ‡น๐Ÿ‡ฑ East Timor
๐Ÿ‡น๐Ÿ‡ซ French Southern Territories
๐Ÿ‡ฌ๐Ÿ‡ฆ Gabon
๐Ÿ‡ฌ๐Ÿ‡ฒ Gambia
๐Ÿ‡ฌ๐Ÿ‡ช Georgia
๐Ÿ‡ฌ๐Ÿ‡ญ Ghana
๐Ÿ‡ฌ๐Ÿ‡ฎ Gibraltar
๐Ÿ‡ฌ๐Ÿ‡ฑ Greenland
๐Ÿ‡ฌ๐Ÿ‡ฉ Grenada
๐Ÿ‡ฌ๐Ÿ‡ต Guadeloupe
๐Ÿ‡ฌ๐Ÿ‡บ Guam
๐Ÿ‡ฌ๐Ÿ‡น Guatemala
๐Ÿ‡ฌ๐Ÿ‡ฌ Guernsey
๐Ÿ‡ฌ๐Ÿ‡ณ Guinea
๐Ÿ‡ฌ๐Ÿ‡ผ Guinea Bissau
๐Ÿ‡ฌ๐Ÿ‡พ Guyana
๐Ÿ‡ญ๐Ÿ‡น Haiti
๐Ÿ‡ญ๐Ÿ‡ฒ Heard Island and McDonald Islands
๐Ÿ‡ญ๐Ÿ‡ณ Honduras
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ‡ฎ๐Ÿ‡ธ Iceland
๐Ÿ‡ฎ๐Ÿ‡ท Iran
๐Ÿ‡ฎ๐Ÿ‡ถ Iraq
๐Ÿ‡ฎ๐Ÿ‡ช Ireland
๐Ÿ‡ฎ๐Ÿ‡ฒ Isle of Man
๐Ÿ‡ฎ๐Ÿ‡น Italy
๐Ÿ‡จ๐Ÿ‡ฎ Cote d'Ivoire
๐Ÿ‡ฏ๐Ÿ‡ฒ Jamaica
๐Ÿ‡ฏ๐Ÿ‡ช Jersey
๐Ÿ‡ฏ๐Ÿ‡ด Jordan
๐Ÿ‡ฝ๐Ÿ‡ฐ Kosovo
๐Ÿ‡ฝ๐Ÿ‡ฐ Kosovo
๐Ÿ‡ฐ๐Ÿ‡ฟ Kazakhstan
๐Ÿ‡ฐ๐Ÿ‡ช Kenya
๐Ÿ‡ฐ๐Ÿ‡ฎ Kiribati
๐Ÿ‡ฐ๐Ÿ‡ต North Korea
๐Ÿ‡ฐ๐Ÿ‡ท South Korea
๐Ÿด Kurdistan
๐Ÿ‡ฐ๐Ÿ‡ผ Kuwait
๐Ÿ‡ฐ๐Ÿ‡ฌ Kyrgyzstan
๐Ÿ‡ฑ๐Ÿ‡ฆ Laos
๐Ÿ‡ฑ๐Ÿ‡ป Latvia
๐Ÿ‡ฑ๐Ÿ‡ง Lebanon
๐Ÿ‡ฑ๐Ÿ‡ธ Lesotho
๐Ÿ‡ฑ๐Ÿ‡ท Liberia
๐Ÿ‡ฑ๐Ÿ‡พ Libya
๐Ÿ‡ฑ๐Ÿ‡ฎ Liechtenstein
๐Ÿ‡ฑ๐Ÿ‡น Lithuania
๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg
๐Ÿ‡ฒ๐Ÿ‡ด Macau
๐Ÿ‡ฒ๐Ÿ‡ฐ North Macedonia
๐Ÿ‡ฒ๐Ÿ‡ฌ Madagascar
๐Ÿ‡ฒ๐Ÿ‡ผ Malawi
๐Ÿ‡ฒ๐Ÿ‡พ Malaysia
๐Ÿ‡ฒ๐Ÿ‡ป Maldives
๐Ÿ‡ฒ๐Ÿ‡ฑ Mali
๐Ÿ‡ฒ๐Ÿ‡น Malta
๐Ÿ‡ฒ๐Ÿ‡ญ Marshall Islands
๐Ÿ‡ฒ๐Ÿ‡ถ Martinique
๐Ÿ‡ฒ๐Ÿ‡ท Mauritania
๐Ÿ‡ฒ๐Ÿ‡บ Mauritius
๐Ÿ‡พ๐Ÿ‡น Mayotte
๐Ÿ‡ซ๐Ÿ‡ฒ Micronesia
๐Ÿ‡ฒ๐Ÿ‡ฉ Moldova
๐Ÿ‡ฒ๐Ÿ‡จ Monaco
๐Ÿ‡ฒ๐Ÿ‡ณ Mongolia
๐Ÿ‡ฒ๐Ÿ‡ช Montenegro
๐Ÿ‡ฒ๐Ÿ‡ธ Montserrat
๐Ÿ‡ฒ๐Ÿ‡ฆ Morocco
๐Ÿ‡ฒ๐Ÿ‡ฟ Mozambique
๐Ÿ‡ฒ๐Ÿ‡ฒ Myanmar
๐Ÿ‡ณ๐Ÿ‡ฆ Namibia
๐Ÿ‡ณ๐Ÿ‡ท Nauru
๐Ÿ‡ณ๐Ÿ‡ต Nepal
๐Ÿ‡ง๐Ÿ‡ถ Caribbean Netherlands
๐Ÿ‡ณ๐Ÿ‡จ New Caledonia
๐Ÿ‡ณ๐Ÿ‡ฎ Nicaragua
๐Ÿ‡ณ๐Ÿ‡ช Niger
๐Ÿ‡ณ๐Ÿ‡ฌ Nigeria
๐Ÿ‡ณ๐Ÿ‡บ Niue
๐Ÿ‡ณ๐Ÿ‡ซ Norfolk Island
๐Ÿ‡ฒ๐Ÿ‡ต Northern Mariana Islands
๐Ÿ‡ณ๐Ÿ‡ด Norway
๐Ÿ‡ด๐Ÿ‡ฒ Oman
๐Ÿ‡ต๐Ÿ‡ธ Palestine
๐Ÿ‡ต๐Ÿ‡ฐ Pakistan
๐Ÿ‡ต๐Ÿ‡ผ Palau
๐Ÿ‡ต๐Ÿ‡ฆ Panama
๐Ÿ‡ต๐Ÿ‡ฌ Papua New Guinea
๐Ÿ‡ต๐Ÿ‡พ Paraguay
๐Ÿ‡ต๐Ÿ‡ช Peru
๐Ÿ‡ต๐Ÿ‡ญ Philippines
๐Ÿ‡ต๐Ÿ‡ณ Pitcairn Island
๐Ÿ‡ต๐Ÿ‡ซ Polynesia
๐Ÿ‡ต๐Ÿ‡ท Puerto Rico
๐Ÿ‡ถ๐Ÿ‡ฆ Qatar
๐Ÿ‡ท๐Ÿ‡ช Reunion
๐Ÿ‡ท๐Ÿ‡ด Romania
๐Ÿ‡ท๐Ÿ‡ผ Rwanda
๐Ÿ‡ธ๐Ÿ‡ญ Saint Helena
๐Ÿ‡ฐ๐Ÿ‡ณ Saint Kitts and Nevis
๐Ÿ‡ฑ๐Ÿ‡จ Saint Lucia
๐Ÿ‡ต๐Ÿ‡ฒ Saint Pierre and Miquelon
๐Ÿ‡ป๐Ÿ‡จ Saint Vincent and the Grenadines
๐Ÿ‡ผ๐Ÿ‡ธ Samoa
๐Ÿ‡ธ๐Ÿ‡ฒ San Marino
๐Ÿ‡ธ๐Ÿ‡น Sao Tome and Principe
๐Ÿ‡ธ๐Ÿ‡ฆ Saudi Arabia
๐Ÿ‡ธ๐Ÿ‡ณ Senegal
๐Ÿ‡ท๐Ÿ‡ธ Serbia
๐Ÿ‡ธ๐Ÿ‡จ Seychelles
๐Ÿ‡ธ๐Ÿ‡ฑ Sierra Leone
๐Ÿ‡ฒ๐Ÿ‡ซ Saint-Martin
๐Ÿ‡ธ๐Ÿ‡ฝ Sint Maarten
๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
๐Ÿ‡ธ๐Ÿ‡ง Solomon Islands
๐Ÿ‡ธ๐Ÿ‡ด Somalia
๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa
๐Ÿ‡ฌ๐Ÿ‡ธ South Georgia and the South Sandwich Islands
๐Ÿ‡ธ๐Ÿ‡ธ South Sudan
๐Ÿ‡ฑ๐Ÿ‡ฐ Sri Lanka
๐Ÿ‡ธ๐Ÿ‡ฉ Sudan
๐Ÿ‡ธ๐Ÿ‡ท Suriname
๐Ÿ‡ธ๐Ÿ‡ฏ Svalbard and Jan Mayen Islands
๐Ÿ‡ธ๐Ÿ‡ฟ Swaziland
๐Ÿ‡จ๐Ÿ‡ญ Switzerland
๐Ÿ‡ธ๐Ÿ‡พ Syria
๐Ÿ‡น๐Ÿ‡ผ Taiwan
๐Ÿ‡น๐Ÿ‡ฏ Tajikistan
๐Ÿ‡น๐Ÿ‡ฟ Tanzania
๐Ÿ‡น๐Ÿ‡ฌ Togo
๐Ÿ‡น๐Ÿ‡ฐ Tokelau
๐Ÿ‡น๐Ÿ‡ด Tonga
๐Ÿ‡น๐Ÿ‡น Trinidad and Tobago
๐Ÿ‡น๐Ÿ‡ณ Tunisia
๐Ÿ‡น๐Ÿ‡ท Turkey
๐Ÿ‡น๐Ÿ‡ฒ Turkmenistan
๐Ÿ‡น๐Ÿ‡จ Turks and Caicos Islands
๐Ÿ‡น๐Ÿ‡ป Tuvalu
๐Ÿ‡บ๐Ÿ‡ฌ Uganda
๐Ÿ‡บ๐Ÿ‡พ Uruguay
๐Ÿ Hawaii
๐Ÿ‡บ๐Ÿ‡ฒ USA Minor Outlying Islands
๐Ÿ‡บ๐Ÿ‡ฟ Uzbekistan
๐Ÿ‡ป๐Ÿ‡บ Vanuatu
๐Ÿ‡ป๐Ÿ‡ฆ Vatican City
๐Ÿ‡ป๐Ÿ‡ช Venezuela
๐Ÿ‡ป๐Ÿ‡ณ Vietnam
๐Ÿ‡ป๐Ÿ‡ฌ British Virgin Islands
๐Ÿ‡ป๐Ÿ‡ฎ United States Virgin Islands
๐Ÿ‡ผ๐Ÿ‡ซ Wallis and Futuna Islands
๐Ÿ‡ช๐Ÿ‡ญ Western Sahara
๐Ÿ‡พ๐Ÿ‡ช Yemen
๐Ÿ‡ฟ๐Ÿ‡ฒ Zambia
๐Ÿ‡ฟ๐Ÿ‡ผ Zimbabwe
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๐Ÿ’ต Salary
๐ŸŽช Benefits
๐Ÿข PointClickCare Remove this filter
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PointClickCare

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

Remote or In Office
๐Ÿ’ฐ $60k - $90k*

Salesforce

 

Security

 

Consulting

Recruiter

Coordinator

Support

Edu

Microsoft

Strategy

Management

Senior

Healthcare

Non Tech

PointClickCare

Apply now

๐Ÿ‘€ 561 views

โœ… 57 applied (10%)

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PointClickCare is hiring a
Remote Project Coordinator 6 Months

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\nAs part of our Strategy and Continuous Improvement team, the Project Coordinator is accountable for coordinating activities related to project creation, data cleansing & investigation while working with multiple department teams through the entire project lifecycle. Project Coordinator will support the implementation of new tools, policies, and processes.\n \nThe Project Coordinator will report directly to the Sr. Resource Manager\n\n\n\nKey Responsibilities:\n* Completing tasks related to project activities such as project creation, generic resourcing and project budget updates.\n* Utilization of Kantata and Salesforce\n* Maintain communication portals โ€“ MS Teams, mailbox, calendar.\n* Investigating incomplete, inaccurate deliverables and consulting management for resolution of the discrepancies\n* Support in data cleansing process to ensure that all discrepancies in the database are accurate.\n* Support the Project Managers through project life cycle.\n* Reviewing Monthly Audits for Quality Compliance \n\n\n\nRequired Experience:\n* Excellent organization and time management skills\n* Post-secondary education in a related area to Project Management/Administration\n* Fully proficient in Microsoft Office, SharePoint and other PM tools.\n* Strong oral and written communication skills\n* Outstanding attention to detail and adherence to project deadlines\n* Ability to handle multiple tasks/initiatives in a fast-paced environment\n* Ability to adapt quickly to changing priorities while meeting multiple deadlines.\n\n\n\nAsset to have:\n* Experience with Salesforce and Kantata\n* Project Management certification an asset โ€“ PMP/CAPM\n* Good understanding of the activities related to project cycles as established by the PMBOK & Project Management Institute \n\n\n\n\n$57,000 - $65,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $57,000 - $65,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Education, Microsoft, Senior and Non Tech jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or In Office
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PointClickCare


Remote or Mississauga
๐Ÿ’ฐ $60k - $110k*

Analyst

 

Design

 

SaaS

System

Security

Travel

Senior

Operational

Excel

Analytics

Healthcare

Executive

PointClickCare

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๐Ÿ‘€ 340 views

โœ… 16 applied (5%)

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PointClickCare is hiring a
Remote Process Analyst Acute & Payer

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nJob Summary\n\n\nPointClickCare is seeking a highly motivated, determined, and results-oriented Process Analyst with a demonstrated track record of leading analytics efforts to identify insights that drive actions and enhance our client interactions at scale.\n\n\n By leveraging knowledge of Professional Services best practices, and reporting platforms, including PowerBi and Salesforce, the candidate will drive professional services growth by designing, implementing, and maintaining effective operational processes, as well as building delivery reporting and analytics to enable performance monitoring.\n\n\nThe candidate will have excellent verbal and written communication skills, extensive analytical and process design experience, and proven effectiveness in collaborating with cross-functional teams.\n \nKey Responsibilities\n \nยท       Completes the full analytics journey from stitching data together, analyzing data, creating powerful visualizations, and automating/implementing solutions that solve business problems.\n - Scopes, builds, maintains, and publishes reports that include key performance indicators, budgets, actuals, and ratios for the professional services team. The reports will be concise and serve an audience, which includes executive and senior leadership.\nยท       Analyze existing systems and operational procedures, understanding the operational needs and business goals of the company.  This will be accomplished by initiating cross-collaborative interviews and conversations and observing workflows.\nยท       Conduct gap and impact analysis (root-cause analysis) related to as-is processes and desired future-state.  Conduct system and process walk-throughs for validation and approval with project and key stakeholders.\nยท       Performs data analysis and designs ad hoc reporting, as requested by the Professional Services Directors and other members of executive and senior leadership.\nยท       Own documentation of operational delivery processes including writing, standardizing and version control.  Collect relevant data from within the company and from customers, creating databases for data storage and future access.\n \nSkills & Qualifications:\n \nยท       Bachelor's Degree or equivalent experience, with a degree in information systems, analytics/business intelligence, engineering, mathematics, statistics, other relevant discipline.\nยท       3+ years in a similar position at a SaaS company -Advanced SQL skills -Experience with SAS/R/Python or other advanced analytics tools.\nยท       Experience designing, developing, and implementing data visualization dashboards utilizing Excel and PowerBI or other Business Intelligence tools that provide real-time visibility into performance results\nยท       The ability to balance between day-to-day demands and long-term project initiatives.\nยท       Experience in digital analytics / customer analytics / omni-channel analytics with a demonstrated track record of results.\nยท       Knowledge of predictive/prescriptive statistical modeling and translating insights to action through real-time site personalization and A/B testing. \nยท       Excellent written and communication skills\nยท       Excellent organizational, project management, time management, analytical and problem solving skills\nยท       Strong creative presentation creation skills\nยท       Experience with PSA (Professional Service Automation) tools like TaskRay, Kimble/Kanta, etc.\n \nTravel: \n \n25% or less within the US, occasional travel to headquarters in Toronto\n\n\n\n\n\n\n\n#LI-Remote #LI-JD1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Senior jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PointClickCare

 This job is getting a high amount of applications right now (13% of viewers clicked Apply)

Remote or Mississauga
๐Ÿ’ฐ $48k - $80k*

Manager

 

Salesforce

 

Security

Technical

Developer

Software

Testing

Test

Director

Code

Scrum

Quality Assurance

DevOps

Cloud

Strategy

Management

Lead

Senior

Operations

Go

Healthcare

Cassandra

PointClickCare

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๐Ÿ‘€ 575 views

โœ… 74 applied (13%)

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PointClickCare is hiring a
Remote DevOps Manager

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n\n\nReporting to the Director of Technical Delivery, the Developer Operations (DevOps) Manager plays a crucial role in overseeing the integration of development and operations teams to improve collaboration, streamline processes, and enhance the overall efficiency of software development and deployment. We are looking for someone hands-on, customer-centric, collaborative, with a positive attitude. \n\n\nThe DevOps manager is responsible for standing up DevOps capability by successfully implementing tools, processes and automation that will accelerate the delivery of high-quality solutions by the delivery and operations team.\n  \n The person in this role will define the DevOps related tools, deployment requirements, operate source code management, CI/CD systems and test tools. The DevOps Manager will also be responsible for release management and effective execution of environment strategy, deployment, and release activities. This role will collaborate with delivery and operations teams to ensure quality and timeliness of each release and a smooth hand-off with the Ops team.\n\n\n\n\nKey Responsibilities:\n\n\nโ€ขPlan, build, and implement the roadmap for DevOps strategy, tool chain and orchestration\nโ€ขResearch, evaluate, select, and implement tools and technologies that facilitate automation and streamline processes.\nโ€ขCollaborate with infrastructure and operations teams to ensure the availability, performance, and security of systems.\nโ€ขDevelop and maintain automation scripts for deployment, configuration management, and monitoring.\nโ€ขCollaborate with the QA Lead to implement test automation practices. Own and execute DevOps and automated testing strategy to ensure quality of releases.\nโ€ขFoster collaboration between development, operations, and QA team members to improve communication and efficiency.\nโ€ขImplement best practices for continuous integration, continuous delivery (CI/CD), and automated testing. Ensure version control is implemented and integrated as part of CI/CD automated builds, establishing guidelines for branching, merging and readiness for implementation. \nโ€ขPerform release management duties like define, communicate, and coordinate release strategy and activities across multiple teams/stakeholders. Compile and distribute release plans and release notes, gather, and share feedback with business partners and share release metrics. \nโ€ขEnsure all releases go through appropriate levels of review and approval.\nโ€ขPerform environment and deployment management activities such as coordinating sandbox refreshes, tracking development work through lifecycle, ensuring deployments adhere to change procedures, ensuring documentation is completed and adheres to standards.\nโ€ขManage and ensure compliance with IT structures, processes and technologies while maintaining knowledge of and leverage IT industry technologies and trends.\nโ€ขImplement security best practices throughout the development and deployment processes ensuring compliance with industry standards and regulations.\nโ€ขAct as subject matter expert, providing technical leadership and sharing your expertise with team, driving best practices for coding, testing, and deployment.\nโ€ขImplement and maintain monitoring solutions to detect and respond to incidents proactively, driving, and participating in high priority incident calls and emergency activities outside of standard office hours as needed.\nโ€ขDevelop and execute incident response plans to minimize downtime and impact.\n\n\nRequired Experience: \n\n\nโ€ขA strong background in both software development and IT operations, with focus on automating and optimizing the end-to-end software delivery process.\nโ€ข3+ years of hands-on experience in DevOps and CI/CD pipeline automation in Azure, Copado, or other DevOps tools with strong knowledge of DevOps practices, CI/CD pipelines, automation tools, and cloud technologies.\nโ€ข5+ years pipeline orchestration and release management including generation of software builds, debugging build failures, scripting.\nโ€ข5+ years of experience and knowledge in deploying source code management, testing and deployment orchestration tools (Git/Bitbucket, Jenkins, Selenium, Cypress, etc.)\nโ€ข5+ years of experience with databases/datastores (e.g., NetSuite, Azure Synapse, Azure Databricks, SQL Server, Oracle, MySQL, DB2, Azure Data Lake, AWS, Snowflake, MongoDB, Cassandra etc.)\nโ€ข5+ years of working knowledge and experience with Jira, Confluence, Salesforce Cloud and Salesforce integrations.\nโ€ขExperience with DevOps implementation with Salesforce applications highly desired.\nโ€ขBachelorโ€™s degree in Computer science, Information Technology, or a related field with experience.\nโ€ขExperience with containerization (e.g., Docker, Kubernetes) and orchestration.\nโ€ขProficient in scripting languages (e.g., Shell, Python, Ruby, etc.).\nโ€ขFamiliarity with Agile and Scrum methodologies.\nโ€ขStrong written and verbal communication skills for technical and non-technical audiences. \nโ€ขProblem solving and translating business needs into creative technical requirements and designing, developing, and testing solutions. \nโ€ขStrong organization, time management, and multi-tasking skills along with technical project management abilities. \n\n\n\n\n\n\n\n\n$120,000 - $140,000 a year\n\n#MGLI\n#MG1\n#Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, DevOps, Cloud and Senior jobs that are similar:\n\n $47,500 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PointClickCare


Remote or Mississauga
๐Ÿ’ฐ $50k - $80k*

Analyst

 

System

 

Security

Technical

Recruiter

Support

Software

Web

Financial

Content

Senior

Healthcare

PointClickCare

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๐Ÿ‘€ 914 views

โœ… 81 applied (9%)

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PointClickCare is hiring a
Remote Solutions Analyst Financial

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n \nYour focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.\n\n\n\nResponsibilities:\n* Provide world class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application\n* Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities\n* Facilitate the resolution of simple to moderately complex technical issues by way of log analysis, research, or problem recreation\n* Work cross-functionally within the team, to deliver quality, satisfaction, and resolutions to customers\n* Effectively use and search the knowledge base, occasionally contributing new or updated content \n* Meet or exceed established service delivery guidelines and key performance indicators\n* Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system\n* Be available to work rotating shifts between 8am to 8pm EST on weekdays with occasional scheduled overtime for weekends, holidays, and on-call as necessary when determined by business need \n\n\n\nWhat does it take:\n* Understand the business processes and practices within a long-term care or medical facility\n* Strong, demonstrable problem-solving skills\n* Excellent communication skills, written and oral\n* Energized and motivated by a fast paced, dynamic, high demand working environment\n* Demonstrated ability to multi-task, prioritize, and manage customer expectations\n* A quick learner with acumen for software and technology \n* A patient and active listener who is detail-oriented\n* High level of customer focus and empathy\n* Familiarity with PointClickCare software is an asset\n\n\n\nRequired Experience: \n* 1-2 years practical experience supporting and trouble-shooting web-based software applications\n* Experience using diagnostic tools to help resolve customer issues\n* Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities\n* Bachelors Degree or post-secondary schooling is preferred\n\n\n\n\n$55,000 - $63,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $55,000 - $63,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PointClickCare


Remote or Mississauga
๐Ÿ’ฐ $53k - $80k*

Training

 

Software

 

Security

Teaching

Trainer

Technical

Support

Travel

Adult

Edu

Microsoft

Senior

Healthcare

PointClickCare

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๐Ÿ‘€ 1,138 views

โœ… 94 applied (8%)

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PointClickCare is hiring a
Remote Software Training Specialist Clinical

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\nDo you enjoy training and teaching others? Can you make explaining a new technology solution sound easy and exciting for end-users of different technical skills? If so, weโ€™re looking for a candidate that loves working with customers and is passionate in helping them understand and learn software solutions that will help transform their day-to-day workflows and practices!     \n \nAs a member of the Professional Services, Practice Delivery Team, the Software Training Specialist is responsible for educating and training both new and existing customers to drive adoption/use of PointClickCare solutions. With your expertise and knowledge, you will work with a diverse set of customers (from small businesses to large enterprises) who have varying technical skills.  Through a series of both online and in-person sessions (when required), you will facilitate learning to participants on how to best optimize and utilize our solutions aligned with their day-to-day business practices. Additionally, you will work closely with the Implementation Team to plan, schedule, and deliver an exceptional customer experience.\n \nThe Software Training Specialist will report to the Senior Practice Manager. \n\n\n\nKey Responsibilities:\n* Professional experience training software (EHR, eMAR, pharmacy) in a healthcare setting\n* Prepare and deliver quality training to customers based on adult learning principles and best practices\n* Determine individualized and group training plans that address specific business needs \n* Assess learner needs and capabilities and adapt training methods to meet the needs of the learner and ensure training success. \n* Deliver train the trainer programs to support and enable end user customer training rollout, including coaching and shadowing support\n* Coordinate training sessions including scheduling of participants and other related resources\n* Deliver online or onsite instructor-led training using a variety of tools including online meeting and collaboration applications like Zoom, WebEx, and Microsoft Teams\n* Conduct instructor-led classroom training sessions for customers at company, industry conferences or customer sites using a variety of instructional techniques or formats \n* Promote and enable the use and adoption of online training courses to support ongoing end-user learning\n* Consistently incorporate training techniques that keep learners engaged and perform ongoing analysis to determine effectiveness of training \n* Provide feedback and recommendations for improvements as it relates to training processes and the development of training program curriculum\n* Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills\n* In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation\n* Test, pilot, and document new professional services offerings\n* Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes\n\n\n\nRequired Experience:\n* Post-secondary education (preferred)\n* Previous client-facing training experience, preferably in the software industry\n* Self-motivated and enthusiastic, with strong interpersonal skills\n* Excellent communication skills, both written and verbal, particularly as it relates to explaining both simple and complex technical concepts to non-technical users\n* Strong understanding of adult learning concepts/theories, training development techniques, and best practices\n* Strong software & technology aptitude and literacy\n* Excellent presentation skills\n* Experience working on a multi resource project team balancing milestones and objectives efficiently and on time\n* Experience conducting training sessions both in-person and remotely\n* Experience with EHR software preferred\n* Ability to thrive in a high paced, complex team environment\n* Proficiency with Microsoft Office suite of products and other teleconferencing solutions (i.e. Zoom, WebEx, etc.)\n* Ability to travel up to 20% of time\n\n\n\nNice to Have\n* Fluency in Spanish\n\n\n\n\n\n#LI-JD1\n#LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Microsoft and Senior jobs that are similar:\n\n $52,500 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PointClickCare

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

Remote or In Office
๐Ÿ’ฐ $53k - $93k*

Analyst

 

SaaS

 

System

Security

Technical

Recruiter

Support

Software

Web

Financial

Senior

Healthcare

PointClickCare

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๐Ÿ‘€ 1,392 views

โœ… 159 applied (11%)

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PointClickCare is hiring a
Remote Solutions Analyst Clinical

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n \nWe are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.  \n\n\n\nResponsibilities:\n* Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application\n* Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities\n* Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.\n* Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers\n* Effectively use and search the knowledge base, consistently contributing new or updated superior quality content\n* Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content\n* Works to frequently exceed established service delivery guidelines and key performance indicators\n* Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes\n* Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system\n* Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need\n\n\n\nWhat does it take:\n* Understand the business processes and practices within a long-term care or medical facility\n* Formalized approach to problem-solving, certification in RCA an asset \n* Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences\n* Energized and motivated by a fast paced, dynamic, high demand working environment\n* Demonstrated ability to multi-task, prioritize, and manage customer expectations\n* Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them\n* A patient and active listener who is detail-oriented\n* High level of customer focus and empathy\n* Prior experience using the PointClickCare application is required\n\n\n\nRequired Experience: \n* 1-2 years practical experience supporting and trouble-shooting web-based software applications\n* Experience using diagnostic tools to help resolve customer issues\n* Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities\n* Bachelors Degree or post-secondary schooling is preferred\n\n\n\n\n$56,000 - $64,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $56,000 - $64,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n#LI-JD1\n#LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $52,500 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or In Office
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

PointClickCare

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $55k - $85k*

Growth

 

Design

 

Security

Training

Recruiter

Support

Software

Director

Travel

Lead

Senior

Operations

Sales

Healthcare

Executive

PointClickCare

๐Ÿ‘€ 1,112 views

โœ… 124 applied (11%)

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This job post is closed and the position is probably filled. Please do not apply. Work for PointClickCare and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 2 months ago


\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nMeet the Role:\n\n\nAs an Account Executive, Revenue Growth you are responsible for identifying and closing sales opportunities within our existing network of customers. Your primary focus will be to introduce our current customers to new products and services and further strengthen our relationships with our customers. Of course, youโ€™re in Sales, so youโ€™ll also identify, and proactively engage in business and sales opportunities to achieve identified objectives.\n\n\nMeet the Team:\n\n\nYou will report into a Director of Sales and youโ€™ll be working alongside other SDRโ€™s, and Sales Executives (AEs) to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices. The leadership style can be described in one word, ENABLERS. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.\n\n\nTerritory: This role is remote for someone based in North America, does include travel to client sites/conferences. Managing a territory in the Northeastern US.\n\n\n\nWhat you'll be doing day to day:\n* You will identify customer needs and cultivate effective sales strategies via phone and email.\n* You will post launch work with Customer Success to ensure consistent value is delivered to the customer and potential for up sell is realized. \n* Youโ€™re going to establish a consistent pipeline on a daily basis via lead generation\n* Your day will also include identifying and communicating complementary add-on and cross-selling opportunities to customers by leveraging detailed knowledge and understanding of PointClickCareโ€™s products, programs, and services.\n* Not only will you be responsible for moderate and complex transactions (with speed and accuracy of course) in a fast-paced environment, but youโ€™ll also manage and resolve the most complex transactional operations and issues.\n* You may be assigned to highly strategic customer accounts which may also consist of high revenue base and may assist with training and coaching other Inside Sales Reps.\n* You will also design and execute strategic business plans, establishing and managing through detailed action items to drive profitable revenue growth.\n\n\n\nAbout you: \n* You have experience in sales/customer service, bonus points if itโ€™s in the software industry!\n* Youโ€™re not afraid to pick up the phone and make outbound calls to generate sales with small-medium service based companies, because well, youโ€™ve done this before. \n* You demonstrate the ability to engage customers as you build relationships quickly and effectively.\n* You exhibit strong communication and interpersonal skills.\n* You hold a Post-secondary diploma/degree. \n* You thrive in a fast paced demanding environment.\n* You are incredibly comfortable with prospecting, cold calling, and closing sales over the phone.\n* You have some experience at conducting needs analysis.\n* You are organized, independent, resourceful and diligent in maintaining CRM data.\n* You truly believe that there is no โ€œIโ€ in TEAM\n\n\n\n\n$150,000 - $180,000 a yearAt PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on target earnings range (base salary + commissions) for this position is $150,000 - $180,000 + benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. \n\nAt PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on target earnings range (base salary + commissions) for this position is $150,000 - $180,000 + benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. \n\n\n#LI-SG1 #LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Senior and Sales jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote, USA
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

PointClickCare


Remote or Mississauga
๐Ÿ’ฐ $45k - $83k*

Manager

 

SaaS

 

Salesforce

Security

Support

Test

Strategy

Content

Senior

Marketing

Excel

Sales

Healthcare

Non Tech

PointClickCare

Apply now

๐Ÿ‘€ 1,561 views

โœ… 153 applied (10%)

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PointClickCare is hiring a
Remote Marketing Manager

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nContract Duration:\n1 year\n\n\nPosition Summary:\nPointClickCare is looking for an experienced B2B Marketing Manager to joining our growing SaaS healthcare technology company. As a Marketing Manager, you will be involved in planning, executing, and measuring the performance of engagement marketing campaigns for PointClickCare. You will drive product demand through multiple channels including web, email, social and multiple onsite channels. You will work closely with cross-functional teams of Product Managers, Marketers, Content Strategies, Senior Business Leaders, and manage agency production. \n \nA successful candidate will have excellent written and oral communication skills, data driven analyses and insights, strong interpersonal skills, deep curiosity about how things work, and a passion for building excellent value propositions and communication plans.  \n\n\n\nKey Responsibilities: \n* Work Across a dynamic ecosystem of stakeholders to develop, execute and maintain high-impact multi-touch campaigns inclusive of events, that inspire consumers and drive engagement\n* Overseeing and coordinating marketing campaigns, collaborating with an agency to develop creative strategies, appropriate channel mix, manage budgets, analyzing campaign performance and ensuring effective communication between PointClickCare and the agency. \n* Responsible for consuming and leveraging Portfolio narratives to produce audience-centric derivative content \n* Drive strategy and demand for national and/or regional tradeshows through owned or paid channels \n* Seek out ways to utilize marketing automation to improve processes and productivity\n* Research Test and refine new marketing approaches and channels to reach and engage key audiences\n* Regularly dive deep into data reports and dashboard to monitor campaign results and drive strategic decision making to optimize\n* Manage multiple projects and balancing contending priorities in a rapidly changing environment\n* Provide clear, consistent, and frequent communication with stakeholders to outline strategy, tactics, goals, and performance of campaigns.\n* Lead the development and execution comprehensive account-based marketing strategies aligned with company goals and sales objectives.\n\n\n\nRequired Experience:\n* 4+ years of B2B marketing experience\n* Experience building, executing, and scaling cross-functional programs or marketing campaigns from concept to completion\n* Experience using data and metrics to measure Impact and determine improvements\n* Experience with paid and owned and operated channels (i.e. email, onsite, etc.)\n* Experience presenting ideas to various levels of an organization to gain support for initiatives\n* Experience with Excel or Salesforce (data manipulation, macros, charts, and pivot tables)\n* Proven Success in developing and executing account-based marketing campaigns to drive engagement and revenue. \n\n\n\nPreferred Experience:\n* Experience managing external partners to develop marketing programs\n* Experience managing large amount of data including customer segments and online campaign metrics\n* 5+ years of B2B marketing experience\n* Experience working with marketing agencies for execution\n* Travel 20-30%\n\n\n\n\n\n#LI-TW1\n#LI-Hybrid\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing, Excel, Sales and Non Tech jobs that are similar:\n\n $45,000 — $82,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PointClickCare


Remote or Mississauga
๐Ÿ’ฐ $60k - $90k*

Developer

 

Design

 

Jira

Security

Training

Designer

Support

Software

Manager

Adult

Edu

Microsoft

Management

Content

Senior

Healthcare

Educational

PointClickCare

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๐Ÿ‘€ 1,037 views

โœ… 63 applied (6%)

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PointClickCare is hiring a
Remote Instructional Designer Developer

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\n*THIS POSITION IS OPEN TO APPLICANTS FROM BOTH CANADA AND THE UNITED STATES*\n\n\nPosition Summary: \nThis role reports to the Manager of Instructional Design/Development.  Under the guidance of the manager and/or with support from more senior Instructional Designers, the Instructional Designer/Developer will perform the end-to-end analysis, design, development, implementation, and evaluation of PointClickCare customer, partner and staff product training and certification learning needs. Utilizing foundational knowledge/experience of instructional design and a basic skill set in authoring and visual design tools, this position is responsible for the creation, maintenance, and deployment of all educational solutions that support the successful adoption of PointClickCareโ€™s products. \n\n\n\nKey Responsibilities\n* Collaborate cross-functionally with Project Management, Product, and Customer Care teams to understand business goals, prioritize tasks, negotiate content, communicate timeframes, and to ensure content accuracy and quality\n* Determine the appropriate learning strategies that will meet business outcomes.\n* Follow adult learning best practices to design, develop, and maintain customer education materials including eLearning courses, virtual and traditional instructor-led facilitator guides and materials, performance support documentation and tools, surveys, knowledge checks, and mastery level tests.\n* Support creation of material used in internal and partner certification programs.\n* Provide creative and unique solutions that enhance education, engage learners and transfer knowledge more effectively.  \n* Manage projects with support from manager and team through the entire life cycle from analysis through implementation to complete project deliverables within planned scope, quality, and timelines.\n* Effectively communicate and collaborate on a virtual team.\n* Focus on scripting course dialogue in conversational tones to convey topics and new concepts in a relatable manner\n* Design storyboards, scripts, and other related materials to develop highly engaging and impactful learning solutions.\n* Thrive in a fast-paced environment, remain flexible, and adapt to shifting priorities.\n* Collaborate with LMS and Certification team members on curriculum placement, additions, and updates.\n* Monitor key learning metrics on quality, customer satisfaction, and impact and enhance education for continuous improvement. \n* Communicate when something is beyond your ability and feel comfortable asking for help. \n* Stay current with what is happening in the LTPAC industry, adult learning discipline, and PointClickCare go-to-market products and release enhancements to develop relevant training.\n\n\n\nRequired Experience\n* Foundational ability to use Articulate Storyline 360 \n* Foundational understanding of instructional design principles and delivering online education \n* Excellent presentation and communication skills to communicate clearly, both verbally and in written formats\n* Self-motivated with fundamental organization skills to manage multiple projects and priorities\n* Basic time management skills with the ability to be agile and adapt quickly to changing priorities\n* Analytical, problem solving, and critical thinking skills\n* Ability to deal with ambiguity and work independently to successfully deliver on departmental goals\n* Basic knowledge of Learning Management Systems and standards such as SCORM, AICC, and xAPI\n\n\n\nPreferred Experience\n* University degree in instructional design, a certificate in instructional design, or equivalent experience\n* Basic experience with Adobe Creative Cloud, Vyond, Camtasia, and Articulate Rise\n* Working knowledge of software release cycles and the ability to maintain deliverables that align with each release\n* Experience with SharePoint, SnagIt, Smartsheet, Netsuite, JIRA Microsoft Office tools\n* Entry level visual design skills\n* Well-founded knowledge of Long-Term Post-Acute Care (LTPAC) industry \n* Working knowledge of PointClickCare software or similar healthcare software experience\n\n\n\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Education, Microsoft and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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PointClickCare

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

Remote or In Office
๐Ÿ’ฐ $58k - $90k*

Manager

 

SaaS

 

Embedded

Security

Training

Technical

Recruiter

Support

Web

Ads

Strategy

Management

Senior

Operations

Marketing

Sales

Healthcare

PointClickCare

๐Ÿ‘€ 880 views

โœ… 97 applied (11%)

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This job post is closed and the position is probably filled. Please do not apply. Work for PointClickCare and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 3 months ago


\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary\nReporting to the Director, Product Marketing, the Product Marketing Manager plays a key role on the Product Marketing team in the development and execution of marketing strategies for our embedded technologies. In this role, you will work cross-functionally to help develop uniquely differentiating value propositions for our solutions, create and optimize programs and assets that drive demand, adoption, and engagement, and collaborate with the broader product marketing team to define the solution messaging for the combined value of our embedded technologies and the products theyโ€™re bringing to market.\n\n\nIn addition to working with the Marketing team, you will regularly collaborate cross-functionally (Sales, Product Management, Customer Success, Advanced Technologies, Government & Regulatory affairs and others). It is a balancing act that requires strong diplomatic skills, the ability to understand when to prioritize/de-prioritize and the confidence to push back when diving in isnโ€™t the right approach.\n\n\n\nKey Responsibilities:\n* Assists in the development of solutions positioning, messaging and value propositions that will resonate with our audiences across the continuum of care and differentiate our offerings to establish us as a market leader. \n* Develops deep solutions fluency relative to industry competitors I.e., how a combined set of products addresses a particular challenge relative to a competitive solution. \n* Aligns closely with product management teams (platform and senior care) and advanced technology to facilitate the flow of information between the teams. \n* Partners with the broader marketing and product marketing teams in the development and rollout of value-based messaging supporting product launches. \n* Partners with Sales Enablement to provide material for sales training on new solutions/capabilities, including regular updates on enhancements. \n* Collaborates in the execution of solutions-specific marketing programs, driving alignment and execution to ensure programs deliver desired objectives - on time and within budget. \n* Coordinates with the broader product marketing team on tracking and reporting of product marketing activity performance. Provides insights and recommendations to improve results. \n* Provides project management support for internal enablement and external communications assets, including collateral, presentations, brochures, case studies, white papers, web content, videos, newsletters, ads and sales tools. \n\n\n\nRequired Experience:\n* Bachelor's degree in any field, MBA preferred\n* 2-5 yearsโ€™ experience in product marketing \n* 3-7 years' experience working with various other marketing roles e.g., creative, demand gen, digital media, PR, events etc.\n* Experience with B2B SaaS healthcare technology required, experience in one or more of the following areas highly preferred: AI/ML, web technologies, EHR interoperability\n* Experience in project management, certification highly desired\n* Knowledge of IT infrastructure components and how they work together, experience in data operations a plus\n* Strong written and verbal communications skills with the ability to distill complex technical information into easy-to-understand concepts and craft value propositions from that\n* Excellent time management, interpersonal, communication, decision making, and organization skills\n* A strategic, mission-oriented approach; must have the ability to step back from tactical execution, reflect on the larger strategy and adjust as needed\n\n\n\n\n$107,000 - $118,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $107,000 - 118,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n#LI-TW1\n#LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $57,500 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or In Office
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

PointClickCare


Remote or In Office
๐Ÿ’ฐ $48k - $83k*

Salesforce

 

Developer

 

Design

System

Security

Training

Technical

Support

Software

Test

Code

Manager

Cloud

Administrator

Management

Lead

Senior

Analytics

Sales

Health

Healthcare

PointClickCare

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๐Ÿ‘€ 772 views

โœ… 42 applied (5%)

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PointClickCare is hiring a
Remote Salesforce Zuora Developer III

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n\n\nReporting to the Senior Manager of Enterprise Applications, the Salesforce Developer plays an important role focusing on prioritized deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare.โ€ฏ A continuous-improvement mindset and a positive, supportive, personality is essential to the success of this role.\n\n\nThe Salesforce Zuora Developer will be responsible for aiding the process of defining and developing the system requirements of our internal business partners.โ€ฏ The Salesforce Zuora Developer will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.\n\n\nThis role serves as a key supporter of our Salesforce Zuora implementation ensuring that customization and configuration decisions are made with the long-term health of Salesforce and Zuora in mind. The role will focus heavily on cross-functional collaboration, Salesforce configuration/customization, Zuora configuration/customization and internal business unit consulting.\n\n\n\n\nKey Responsibilities:\n\n\nยท Collaborate with the Business Analysts and Application Analysts to validate business requirements, considerations (security, scalability, limits), and determine when to use declarative versus programmatic methods adhering to Salesforce and Zuora best practices.\nยท Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements as they relate to Zuora.\nยทDesign, configure and build customized solutions in Zuora CPQ and Billing\nยทMaintain code documentation and write / maintain test classes for all custom development.\nยทPerform technical support processes and activities for the implementation of new or existing applications\nยท Evaluate new products and services to judge their suitability for use\nยท Preliminary research and investigation of software and technologies\nยท Provide long term design guidance to ensure a healthy Salesforce environment in the future\nยท Coach and mentor peers on Salesforce development best practices\nยท Other duties as assigned\n\n\nRequired Experience:\nยท University degree or College diploma\nยท Salesforce Administrator certification\nยท Salesforce Platform App Builder certification\nยท Salesforce Platform Developer I certification\nยท 5+ years experience as Salesforce Developer\nยท Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including: Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management\nยท CPQ & Billing, Experience Cloud, and CRM Analytics experience is a major asset\nยท Salesforce Platform Developer II certification a major asset\nยท Proven business process acumen\nยท Proficient in Apex, JavaScript, and VisualForce\nยท Demonstrating strong written and verbal communication\nยท Collaborating across multiple internal teams\nยท Demonstrating organization, time management, and multi-tasking skills\nยท Communicating with technical and non-technical audiences\nยท 3+ years experience developing Zuora\napplications and customizations\nยท Salesforce Platform Developer II Certification (preferred)\n\n\n\n\n\n\n$125,000 - $145,000 a year\n\nWorking at PointClickCare goes beyond the resume, because the work we perform makes a true difference in peopleโ€™s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when youโ€™re doing it with a higher purpose.\n\n\nFor more information on PointClickCare, please visit us on Glassdoor and LinkedIn\n\n\n#LI-Remote\n#LI-MG1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Senior and Sales jobs that are similar:\n\n $47,500 — $82,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or In Office
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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