Jobber is hiring a
Remote Manager Salesforce Engineering
\nAre you driven to bring people, technology, and strategy together to build impactful tools? Do you like building systems that help people work more efficiently? \n\nThen Jobber might be the place for you! We're looking for a Manager, Salesforce Engineering to lead our Business Technology Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isnโt like it used to beโthe way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. Thatโs why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canadaโs Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mailโs Canadaโs Top Growing Companies list, and Deloitte Canadaโs Technology Fast 50โข, Enterprise Fast 15, and Technology Fast 500โข lists. With an Executive team that has over thirty years of industry experience of leading the way, weโve come a long way from our first customer in 2011โbut weโve just scratched the surface of what we want to accomplish for our customers.\nThe team:\n\nSalesforce Engineering is the engineering team within our Business Technology Team, our internal consulting department โ theyโre the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to our VP, Engineering, the Manager of Salesforce Engineering will work with team members to support and develop their skills and career trajectory, as we all work together to empower small businesses. In addition, you will be heavily involved in the strategic direction of the Salesforce Biztech team in how we work and what we work on. Overall, youโll support and develop your team, adapting to changes, while rolling up your sleeves to work on technical problems alongside direct reports.\nThe Manager, Salesforce Engineering will:\n\nAct as a leader, where youโll:\n\n\n* Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.\n\n* Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. Youโll work to understand employeesโ career direction and work to empower their journey by acting as a mentor and coach. \n\n* Develop a world-class Salesforce Engineering team that works closely with our Revenue Operations Team. Youโll participate in recruiting events and the hiring process while also working to level up your internal team, all while implementing new processes.\n\n* Remove roadblocks and build guardrails. Youโll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our internal teams and customers be successful.\n\n* Collaborate with other stakeholders across the business. Whether itโs our Marketing and Sales teams, or other engineering functions, youโre working closely with other Jobberinos to find the best solutions in Jobber for small businesses.\n\n\n\n\nSupport their team with hands on work where youโll:\n\n\n* Implement new process and automation in Salesforce, leveraging the capabilities to streamline operations and enhance productivity.\n\n* Enable and install new App integration with Salesforce to contribute to a unified user experience across different systems.\n\n* Conduct thorough analysis, debugging, and collaborating with cross-functional teams to find optimal solutions to ensure smooth operation of Salesforce.\n\n* Strategize system maintenance related projects by collaborating with stakeholders to define the roadmap to maintain the reliability, scalability and efficiency of the Salesforce platform.\n\n* Seek out and evaluate new technologies, tools and systems to achieve state of the art tech-stack, contributing to the overall advancement of Jobbers Salesforce platform infrastructure.\n\n* Leverage Salesforce capabilities to optimize business processes, automate workflows, and achieve operational excellence.\n\n\n\nTo be successful, you should have:\n\n\n* Leadership & mentorship experience. Youโll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceededExperience leading similar systems or Business Technology (Salesforce-focused) teams. \n\n* Previous experience as a Senior Salesforce Developer, developing and implementing Salesforce Sales Cloud Solutions.\n\n* The ability to be agile in an agile environment. Youโll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n* Effective communication skills. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\nTechnical know-how:\n\n\n\n* Extensive experience working with Apex, Gearset, Git version control, SOQL, Visualforce, and Lightning components.\n\n* Experience with Salesforce declarative automation tools like Process Builder, Cloud Flow Designer & Flow Builder.\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard.\n\n\n\n\nYour approach will include:\n\n\n* A desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment.\n\n* A sense of ownership with a growth mindset. You are driven to do the right things and often find yourself in the driverโs seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this.\n\n* A proven troubleshooting experience. Youโll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams.\n\n* A high level of adaptability. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n\n\nNice to have: \n\n\n* Experience with Salesforce Configuration and Administration\n\n* Experience with Heroku Connect.\n\n* Experience in developing integrated solutions using REST and/or SOAP.\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. Weโre committed to ensuring the best experience for all Jobberinos to do impactful work.\n\nAll interviews are currently being conducted virtuallyโvia phone or video.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Designer, Cloud, Git, Marketing, Sales and Heroku jobs that are similar:\n\n
$52,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada