SmithRx is hiring a Remote Senior Business Systems Analyst
\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Always operate with honesty and transparency so we earn the trust of our clients.\n\n* Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.\n\n* Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.\n\n\n\n\nJob Summary:\n\nSalesforce is a cornerstone tool of SmithRxโs business, for both GTM and customer service. As such, the Salesforce team plays a foundational role at SmithRx, with the responsibility of creating, maintaining, and optimizing core business processes throughout the company. \n\nThis Senior Business Systems Analyst will be the โfounding BSAโ role within the Salesforce team at SmithRx. This team is currently composed of two Salesforce Admins and one Salesforce Specialist, with no dedicated business analyst support. The Senior Business Analyst will play a key strategic and executional role collaborating with almost every team in the organization to improve our tools, products, and processes. They will work closely with the Salesforce Admins and the stakeholder teams that the Salesforce team serves in order to ideate, define, plan, deploy, and optimize key projects. \n\nThe Senior Business Analyst will be primarily focused on Salesforce initially, but may undertake BA duties for other business systems as the team evolves. \n\nWhat you will do:\n\n\n* Requirements Gathering:\n\n\n* Collaborate with stakeholders to understand business objectives and processes.\n\n* Conduct thorough analysis to gather and document detailed business requirements.\n\n\n\n\n\n* Salesforce Expertise:\n\n\n* Serve as a subject matter expert on Salesforce capabilities and best practices.\n\n* Provide recommendations on how to leverage Salesforce to meet business needs.\n\n\n\n\n\n* Solution Design:\n\n\n* Lead and facilitate discussions with relevant subject matter experts to drive effective solutions in Salesforce to address business requirements.\n\n* Collaborate with technical teams and Salesforce Admin & Eng to ensure solutions align with overall architecture and design principles.\n\n\n\n\n\n* Planning and Execution:\n\n\n* Deliver quarterly, monthly and sprint planning. \n\n* Drive execution and status to deliver the plan and measure the impact.\n\n* Communicate planning, execution, impact status and risks. \n\n* Develop and maintain reports and dashboards to provide insights into business performance.\n\n\n\n\n\n* User Training and Support:\n\n\n* Conduct user training sessions to ensure effective utilization of Salesforce features.\n\n* Facilitate ongoing support to end-users and address any issues or concerns.\n\n\n\n\n\n* Data Management:\n\n\n* Call out the requirements needed to support data migration and integration activities within Salesforce.\n\n* Work with the Salesforce Admins to ensure data accuracy, consistency, and integrity within the system for projects on which the BA is contributing.\n\n\n\n\n\n* Collaboration and Communication:\n\n\n* Work closely with cross-functional teams, including Customer Success, Product, Tech, sales, marketing, and IT, to foster collaboration and ensure alignment with business objectives.\n\n* Communicate effectively with stakeholders at all levels, including presenting findings and recommendations to leadership.\n\n\n\n\n\n* Continuous Improvement:\n\n\n* Stay current with Salesforce updates and industry best practices.\n\n* Identify opportunities for process improvement and propose enhancements to existing Salesforce implementations.\n\n\n\n\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* Bachelor's degree in Business, Information Technology, or a related field.\n\n* Minimum of 6 years of experience as a Product Manager/Business Analyst with focus on Salesforce systems or enterprise CRMs.\n\n* Experience working with product engineering teams to help facilitate business solutions\n\n* Understanding of Salesforce object structure and Salesforce low-code solutions such as Flows and lightning enabled instances\n\n* Salesforce Administrator or Advanced Administrator or Salesforce Service Cloud certification preferred.\n\n* Strong analytical and problem-solving skills.\n\n* Excellent communication and interpersonal skills.\n\n* Ability to work independently and collaboratively in a team environment.\n\n* Familiarity with Agile methodologies.\n\n* Experience with third-party integrations such as Conga, DocuSign, popular call center tools.\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Planned Parenthood Federation of America is hiring a Remote Salesforce Administrator
\nPlanned Parenthood is the nationโs leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nationโs largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. \n\n\nPlanned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.\n\n\nPlanned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks a Salesforce Administrator. This job reports to the CRM Associate Director in the Development Systems team of PPFA. The Development Systems team supports the fundraising databases, system integration, reporting and analysis, and general data needs of the National Development division and those of the affiliates participating in the Collaborative Fundraising Program (CFP).\n\n\nPurpose:\n\n\nThe Salesforce Administrator is responsible for the configuration on PPFAโs Salesforce CRM platform used by 200+ users as our donor database as it is migrated from NGO Connect to the Non-Profit Success Pack (NPSP). The Salesforce Administrator will work closely with members of the Development Systems team and vendors to configure and customize Salesforce NPSP to meet the needs of each fundraising team and the National Office and CFP affiliates.\n\n\nThe Salesforce Admin assists in continuously improving and enhancing our Salesforce platform by gathering requirements and feedback from users and stakeholders and helping design best practice solutions.\n\n\nEngagement:\n \nโWork closely with the PPFA Salesforce CRM team to support 200+ National and CFP affiliate fundraising professionals.\nโWork closely with the Donor Database Support team to troubleshoot and resolve problems and support data hygiene initiatives. \nโCollaborate with Donor Database Support and Training staff to develop training and documentation of functionality and data model.\nโParticipate in the Salesforce community and events to stay informed about and influence the platform roadmap.\n\n\nDelivery:\n\n\nโAddress Salesforce Admin support tickets and support the Technical and User Support team in all aspects of user management, including troubleshooting and reviewing training documentation. Document case resolution information in the ticketing tracking system in Salesforce.\nโConfigure and customize solutions in the PPFA Salesforce environment, including custom objects and fields, workflows, sandboxes, roles, permission sets, and profiles. Support Salesforce configuration changes of page layouts, record types, dynamic layouts, apps, actions, mobile administration, security and access management.\nโHelp facilitate the NPSP release cycle, including sandbox testing and refreshes.\nโCreate and maintain technical documentation for Salesforce and PPFA NPSP releases\nโHelp in data management to improve Salesforce data quality, such as updating and/or implementing deduping rules and automation as needed\nโMaintain knowledge of and follow Salesforce and PPFA best practices for configuration while keeping abreast of PPFA security and privacy policies. \n\n\nKnowledge, Skills and Abilities (KSAs):\n \nโ3+ years of work experience\nโ1+ years of hands-on experience with strong Salesforce product knowledge \nโSalesforce Administrator certification a plus\nโExperience with nonprofit processes and/or Salesforce Nonprofit Success Pack (NPSP) product a plus\nโA strong understanding of the Salesforce platform and a desire to keep learning. \nโComfortable liaising with users, gathering requirements, and enjoying learning new business processes in order to translate them into technical solutions.\nโEmbraces change, flexible, and can easily adapt to new requests and business use case challenges\nโTeam player who is willing to contribute, learn, adapt and grow as part of a dynamic team managing a complex Salesforce environment\nโDemonstrates enthusiasm towards continued personal/professional development\nโCommitment to PPFAโs mission and diversity, equity, and inclusion, particularly surrounding race equity.\nโA deep commitment to Planned Parenthoodโs mission of promoting Sexual and Reproductive Health\n\n\nTravel: 0-10% domestic travel. \n\n\n\n\n\n\n$72,000 - $80,000 a year\n\nTotal offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. \n\n\nWe value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.\n\n\nPPFA participates in the E-Verify program and is an Equal Opportunity Employer.\n\n\n#LI-SY1\n*PDN-HR\n\n\nRoles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Education and Mobile jobs that are similar:\n\n
$50,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
HopSkipDrive is hiring a Remote Sales Operations Associate
\nYour role:\n\nAs a Sales Operations Associate you will be helping optimize the processes that lead to the successful execution of our go to market strategy. You will aid in leveraging our technology stack to make our team more effective with tools, automation and administration. And you will assist in running analyses to improve our strategy with data reporting and storytelling\n\nWhat you will do:\n\n\n* CRM Management: Manage and maintain our Customer Relationship Management (CRM) system, ensuring data accuracy and completeness. Train and assist sales team members in its use.\n\n* Sales Process Optimization: Collaborate with the sales team to identify bottlenecks and areas for improvement in the sales process. Propose and implement solutions to enhance efficiency.\n\n* Sales Reporting: Generate and maintain regular sales reports and dashboards to provide visibility into sales performance, trends, and key performance indicators (KPIs).\n\n* Sales Support: Provide day-to-day support to the sales team, including order processing, contract management, and assisting with customer inquiries\n\n* Process Documentation: Create and maintain standard operating procedures (SOPs) for sales-related processes and ensure their adherence.\n\n* Sales Training: Assist in the onboarding of new sales team members and provide ongoing training and support.\n\n* Data Analysis: Analyze sales data and performance metrics to provide insights and recommendations for sales strategy improvements.\n\n* Collaboration: Work closely with cross-functional teams, including marketing, finance, and customer support, to ensure alignment and coordination in achieving company goals.\n\n\n\n\nThis role will be fully remote within a state we are an employer in AZ, CA, CO, DC, FL, IL, KS, MD, WI, OK, UT, TN, NC, SC, NV, NM, NJ, NY, OR, TX, VA, WA, MO, MI\n\nWhat you'll need \n\n\n* 1-2 years of operational experience in a fast-paced startup environment.\n\n* Technical proficiency in Salesforce (process builder, flows, apex), Tableau, Excel, and Google Sheets\n\n* An entrepreneurial attitude with an execution-focused, get-things done mindset\n\n* A prowess for data organization and pattern recognition\n\n* A proactive approach and outlook that is always finding ways to make things more efficient.\n\n* An ownership mentality of taking responsibility for deficiencies you find and surfacing them to the appropriate department\n\n* Strong interpersonal skills and a great sense of humor for internal communication\n\n* An affinity for dope workday music.\n\n* Bachelorโs degree\n\n\n\nNice to have\n\n\n* Salesforce Admin Certification\n\n\n\n\nWhat you will get\n\nWe want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role in Los Angeles, CA is $24.00 to $26.00 hour. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidateโs relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Sales and Non Tech jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Togetherwork Internal is hiring a Remote Business Analyst
\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom. The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customerโs requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customerโs full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customerโs personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherworkโs total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n
$55,000 — $82,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.