Planned Parenthood Federation of America is hiring a
Remote Salesforce Administrator
\nPlanned Parenthood is the nationโs leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nationโs largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. \n\n\nPlanned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.\n\n\nPlanned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks a Salesforce Administrator. This job reports to the CRM Associate Director in the Development Systems team of PPFA. The Development Systems team supports the fundraising databases, system integration, reporting and analysis, and general data needs of the National Development division and those of the affiliates participating in the Collaborative Fundraising Program (CFP).\n\n\nPurpose:\n\n\nThe Salesforce Administrator is responsible for the configuration on PPFAโs Salesforce CRM platform used by 200+ users as our donor database as it is migrated from NGO Connect to the Non-Profit Success Pack (NPSP). The Salesforce Administrator will work closely with members of the Development Systems team and vendors to configure and customize Salesforce NPSP to meet the needs of each fundraising team and the National Office and CFP affiliates.\n\n\nThe Salesforce Admin assists in continuously improving and enhancing our Salesforce platform by gathering requirements and feedback from users and stakeholders and helping design best practice solutions.\n\n\nEngagement:\n \nโWork closely with the PPFA Salesforce CRM team to support 200+ National and CFP affiliate fundraising professionals.\nโWork closely with the Donor Database Support team to troubleshoot and resolve problems and support data hygiene initiatives. \nโCollaborate with Donor Database Support and Training staff to develop training and documentation of functionality and data model.\nโParticipate in the Salesforce community and events to stay informed about and influence the platform roadmap.\n\n\nDelivery:\n\n\nโAddress Salesforce Admin support tickets and support the Technical and User Support team in all aspects of user management, including troubleshooting and reviewing training documentation. Document case resolution information in the ticketing tracking system in Salesforce.\nโConfigure and customize solutions in the PPFA Salesforce environment, including custom objects and fields, workflows, sandboxes, roles, permission sets, and profiles. Support Salesforce configuration changes of page layouts, record types, dynamic layouts, apps, actions, mobile administration, security and access management.\nโHelp facilitate the NPSP release cycle, including sandbox testing and refreshes.\nโCreate and maintain technical documentation for Salesforce and PPFA NPSP releases\nโHelp in data management to improve Salesforce data quality, such as updating and/or implementing deduping rules and automation as needed\nโMaintain knowledge of and follow Salesforce and PPFA best practices for configuration while keeping abreast of PPFA security and privacy policies. \n\n\nKnowledge, Skills and Abilities (KSAs):\n \nโ3+ years of work experience\nโ1+ years of hands-on experience with strong Salesforce product knowledge \nโSalesforce Administrator certification a plus\nโExperience with nonprofit processes and/or Salesforce Nonprofit Success Pack (NPSP) product a plus\nโA strong understanding of the Salesforce platform and a desire to keep learning. \nโComfortable liaising with users, gathering requirements, and enjoying learning new business processes in order to translate them into technical solutions.\nโEmbraces change, flexible, and can easily adapt to new requests and business use case challenges\nโTeam player who is willing to contribute, learn, adapt and grow as part of a dynamic team managing a complex Salesforce environment\nโDemonstrates enthusiasm towards continued personal/professional development\nโCommitment to PPFAโs mission and diversity, equity, and inclusion, particularly surrounding race equity.\nโA deep commitment to Planned Parenthoodโs mission of promoting Sexual and Reproductive Health\n\n\nTravel: 0-10% domestic travel. \n\n\n\n\n\n\n$72,000 - $80,000 a year\n\nTotal offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. \n\n\nWe value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.\n\n\nPPFA participates in the E-Verify program and is an Equal Opportunity Employer.\n\n\n#LI-SY1\n*PDN-HR\n\n\nRoles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Education and Mobile jobs that are similar:\n\n
$50,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n