Flockler is a self-service social media marketing platform based in the UK & Finland, with all our employees working remotely. Our 1300+ customers worldwide include the likes of Metallica, GoPro, Silicon Valley Bank, and many more.

We are looking for a part-time Customer Support Representative in the United States. Our preferred time slot is between 9 am-5 pm (PDT/PST), but the exact slot and hours are negotiable.    

Your role

Your role is to gradually take over the support for the US market and timezones we struggle to cover with our current support team based in Europe. We will provide you with training for the job, extensive internal and external documents, and internal support.

Your typical day includes:

• Responding to customer questions via email and live chat
• Proactively contacting our existing customers and helping them succeed
• Sharing and discussing customer feedback with the rest of the team
• Documenting frequently asked questions and improving internal/external help materials

This is you

We are looking for an energetic person with a getting things done mindset. Our typical customer is a marketer working for a B2C brand and basic knowledge of social media and online marketing will help you in the job. At Flockler, we are passionate about customer success and happiness and are looking for someone who shares our enthusiasm!

What we offer

We offer an exciting role in a team working remotely, and excited about the service we provide. You will get to work with some of the world’s largest companies and learn the nuances of constantly evolving social media channels and marketing. In addition, we will support you when customers are demanding or have challenging questions. We love customer feedback and constantly look for ways to improve the customer experience.

Please mention the word INSIGHTFULLY when applying to show you read the job post completely (#RNDQuMjAxLjk0LjIzNg==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation

$30,000 — $50,000/year

Location

United States

Our team at Soar is looking for a few people with content writing + reddit experience to help us put together marketing campaigns for our clients. We’ll provide training, but we need you to have strong fundamentals and familiarity with Reddit.

You’ll be responsible for…

• Diving into client websites and doing research to understand the reddit communities that are a fit for them
• Drafting and writing posts that help clients achieve their goals, we’ll train you on the basics
• Work to launch and execute the campaigns. You’ll add comments, upvotes & more
• Work with your team to role out new projects and initiatives on Reddit. 

About the role...

• 30 hour+ a week role and compensation will depend based on experience
• Great English and communication skills is a hard requirement for this role
• This isn't a run-of-the-mill content writing. You should be a regular reddit user and familiar with the kind of content that is popular on the platform. 

About the team...

• 40+ team members strong, we work mostly with crypto companies, CBD, - SaaS, Ecommerce
• Located all over the world 🌎
  

Please mention the word INFALLIBLY when applying to show you read the job post completely (#RNDQuMjAxLjk0LjIzNg==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.

Salary and compensation

$10,000 — $30,000/year

Location

Worldwide