This job post is closed and the position is probably filled. Please do not apply. Work for Flockler and want to re-open this job? Use the edit link in the email when you posted the job!
Flockler is a self-service social media marketing platform based in the UK & Finland, with all our employees working remotely. Our 1300+ customers worldwide include the likes of Metallica, GoPro, Silicon Valley Bank, and many more.
We are looking for a part-time Customer Support Representative in the United States. Our preferred time slot is between 9 am-5 pm (PDT/PST), but the exact slot and hours are negotiable. ย ย
Your role
Your role is to gradually take over the support for the US market and timezones we struggle to cover with our current support team based in Europe. We will provide you with training for the job, extensive internal and external documents, and internal support.
Your typical day includes:
Responding to customer questions via email and live chat
Proactively contacting our existing customers and helping them succeed
Sharing and discussing customer feedback with the rest of the team
Documenting frequently asked questions and improving internal/external help materials
This is you
We are looking for an energetic person with a getting things done mindset. Our typical customer is a marketer working for a B2C brand and basic knowledge of social media and online marketing will help you in the job. At Flockler, we are passionate about customer success and happiness and are looking for someone who shares our enthusiasm!
What we offer
We offer an exciting role in a team working remotely, and excited about the service we provide. You will get to work with some of the worldโs largest companies and learn the nuances of constantly evolving social media channels and marketing. In addition, we will support you when customers are demanding or have challenging questions. We love customer feedback and constantly look for ways to improve the customer experience.
Please mention the word INSIGHTFULLY when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$30,000 — $50,000/year
Location
United States
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for SOCi and want to re-open this job? Use the edit link in the email when you posted the job!
About SOCi\n\nSOCi is an award-winning all-in-one local marketing platform built specifically for "next-level" multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across hundreds and thousands of locations. The SOCi platform empowers local management of the entire customer journey across multiple mediums including local business listings, social, reviews, listening, ads, bots, and more. As the central command for multi-location marketers, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence across limitless local search and social pages while protecting what matters most, their reputation.\n\n*** This is a fully remote position; international applicants welcome!\n\nFull Stack Web Developer\n\nAs a member of an Empowered Product Team, you'll be accountable for deeply understanding the customer's problem, actively contributing to ideating on the solutions and measuring your impact through the results on our customers, not code written. You and your team will be responsible for creating the functional and technical specs and determining estimates to present to management. \nA Product Team consists of 2 mobs (each mob consists of 3 engineers), an Engineering Manager (EM), a UX designer, and a Product Manager (PM). You'll be "mob programming" with the other engineers, in real-time over Zoom throughout the day, while ad-hoc collaborating with your EM, UX designer, and PM, as needed.\nThis position is fully remote, our teams are distributed across four continents. You'll be expected to have 6 hours of overlap with your team within the ~6am...~4pm PST (ยฑ2) window (varies by team).\nYou'll be deploying incremental slices of progress to production daily or even multiple times throughout the day; the only measure of progress is delivery of customer value to production.\nย Requirements\n\n7+ years experience in building complex software systems\nDeep understanding of object-oriented programming, ability to articulate the pros and cons of inheritance vs composition, discuss common design patterns, their applications and common mistakes when using them.\nDeep understanding of relational database systems (MySQL, Postgres), including normalization (pros, cons), indexing strategies for large databases (100s millions of rows), and query optimization strategies (and common pitfalls).\nDemonstrated track record of being able to balance making the right architectural decisions while moving fast do deliver customer value; can show examples of prior architectures built, articulate the tradeoffs and reasons for them.ย \nSolid programming skills in a couple of languages (JS, PHP preferred, but not required).\nUnderstanding of modern cloud technologies (AWS, GCP) and ability to use them to solve common technology problems in a simple and quick way.ย \nBasic understanding of micro-services and service-oriented architectures, and the benefits and tradeoffs of monolith vs SOA, single-tenant vs multi-tenant systems.\nHigh-level awareness of available ML technologies, ability to recognize their application in solving common business problems.\nHigh-level awareness of basic visual and user experience principles (recognize obviously ugly and/or unusable experiences), and corresponding CSS skills to remedy them, in partnership with a UX designer.\nWhy youโll love it here\n\nFully remote, diverse international team\nAn extremely talented group of engineers and tech leads to learn from\nWork directly with product and technology executives\nActive career coaching and professional development to keep you growing\nLearning budget (books, online courses)\nDirectly see the impact of your work by working closely with customers and help build the fastest-growing mar-tech platform for top brands\nWhat's SOCi's culture like?\n\nSOCi stands for Selfless, Overachievers, Customer Centric, and Innovative. We strive to be in service to each other, consider learning as Job #1. We are life-long learners and care to grow the company just as much as we care to grow each other. We obsess over the customer problems such that we can deliver the most valuable solutions to them. We hold each other accountable, are candid in our feedback, and expect you to do the same. It's okay to make mistakes, it's not okay to not learn from them. We partner strongly across departments and function, as we know it'll take a village to succeed. One team, one dream.\n\nSOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. \n\nPlease mention the word **ATTENTIVE** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ Learning budget\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Maybe and want to re-open this job? Use the edit link in the email when you posted the job!
At [Maybe](https://maybe.co/) we're looking for a Community Manager to help build the next cornerstone personal finance community.\n# About the job\nAs Community Manager at Maybe, you'll be responsible for designing & building a vibrant, active personal finance community across multiple mediums and platforms.\nYou'll start and nurture conversations, organize and host podcasts, online events, meet-ups and more. You'll build relationships with key contributors and influencers, deepen brand engagement, and extend our reach across the internet and IRL.\n\nYou'll work together with our content team to make sure our message is spread far and wide. Ultimately, you'll be the face of the Maybe brand and the driver behind a lively and engaged community.\n# About you\n* You love a good meme and you don't take yourself too seriously.\n* You have deep knowledge and interest in personal finance and want to help people take control of their financial future.\n* You're comfortable in front of people IRL, on audio and on video.\n* Networking comes naturally to you since you love to meet new people.\n* You're social media savvy and you're in the know about relevant niche platforms.\n* You know how to organize, promote and host events.\n* You have the ability to identify and track relevant metrics to measure your success.\n* You have knowledge of online marketing and marketing channels.\n* You can juggle multiple projects while knowing what to prioritize.\n# Compensation + Benefits\n* Work from anywhere (we're 100% remote)\n* **$87,000** per year\n* Guaranteed 3% raise every year\n* 10% annual equity bonus\n* *Minimum* vacation policy (we expect you to take *at least* 4 weeks off per year)\n* Full health, vision & dental insurance for you and your family\n* Paid leave for major life events (birth, adoption, medical, etc)\n# About Maybe\nAt Maybe we're building the next generation of financial & retirement planning tools. Founded in 2021, we're working to equip consumers with the resources they need to take control of their financial future.\nWorking 30 years and then riding off into the sunset at 65 isn't the goal for most people anymore. They want to experience life, take risks and pour their hearts in to what matters most to them. They want to dream. And Maybe helps them do that.\n\nMaybe you open a coffee shop? Maybe you take a trip to Asia? Maybe you put your money in to index funds and live off the returns? Maybe you dabble in crypto? Maybe you invest in art? Maybe you buy your dream home?\nMaybe helps you figure out what's possible and how to get there. \n\n#Salary and compensation\n
$80,000 — $90,000/year\n
\n\n#Benefits\n
๐ฆท Dental insurance\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
**The Role**\n\nWe are looking for a passionate Community Manager to join our team. If you are a tech-savvy professional, experienced in social media, community building, and promotional events, we want to meet you. **The salary for this position is โฌ45,000 annually. You can work from anywhere in the world. ** Your job will include:\n\n* Design and implement social media and community strategy to align with business goals across various networks (Twitter, Facebook, Instagram, LinkedIn, owned channels, etc.)\n* Perform research on current benchmark trends and audience preferences \n* Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news) Plan and oversee the creation of design assets for social media accounts (e.g. Facebook timeline cover, profile pictures, etc.) \n* Suggest and implement new features to develop brand awareness, like promotions and competitions\n* Respond to comments and customer queries in a timely manner \n* Monitor and report on feedback and online reviews\n* Organize and participate in events to build community and boost brand awareness\n* Coordinate with Marketing, Product, and Sales teams to ensure brand consistency and to stay updated on new products and features\n* Nurture relationships with customers, potential customers, industry professionals, and journalists\n* Prepare weekly and monthly reports on key metrics and ROI\n\n**About you**\n\n* Proven hands-on experience with social media and community management for brands\n* Experience working with B2B SaaS brands\n* Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, etc.)\n* Excellent (copy)writing and communication skills\n* Ability to identify and track relevant community metrics\n* Ability to interpret website traffic and online customer engagement metric\n\n**About our team**\n\nToggl is a distributed team of 80+ people working remotely from 30 countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.\n\n**Some benefits**\n\n* Freedom to choose when and where you work from.\n* 24 business days of paid time off a year, plus your local holidays.\n* 2 company retreats and 2 team meetups a year (expenses covered) for team-building.\n* Laptop and a โฌ2,000 budget to set up your home office.\n* Reimbursement for co-working space rent or internet service at home.\n* Opportunities to attend trainings, workshops or conferences.\n* Monthly reimbursement for gym membership, massage and other things to improve your health.\n* Support for buying a phone, eyeglasses or tools you need for doing your best work.\n\n\n**Apply now!**\nAll it takes to apply is answering a short skills test that assesses your expertise. Only candidates who score well on the test will be considered. \n\nPlease mention the words **MAMMAL HABIT MUSCLE** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$50,000 — $60,000/year\n
\n\n#Benefits\n
๐ Company retreats\n\n๐ Distributed team\n\n
\n\n#Location\nWorldwide
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This job post is closed and the position is probably filled. Please do not apply. Work for Pullpath and want to re-open this job? Use the edit link in the email when you posted the job!
# Pullpath\n\n## Weโre looking for a HEAD OF GROWTH MARKETING\n\n\n### Are you ready to own growth in B2B SaaS?\nAt Pullpath you will be responsible for our demand generation and lead nurturing. You should embrace performance accountability. You should be both creative and ambitious.\n\nAt Pullpath you can learn firsthand what it takes to grow a business by helping to lead our customer acquisition initiatives in a rapidly-growing space: Employee Engagement Software.\n\n**What youโll be DOING**\n* Implement creative, unconventional & cost-efficient ways to build our customer base.\n* Develop our social media presence through articles, case studies, and webinars.\n* Work closely with the founders to build growth loops to shape the product to self-grow.\n\n**Why youโll LOVE OR HATE this job**\n1. High responsibility\n2. Dynamic workload\n3. Lean organization\n4. Drive to disrupt\n5. Remote Office\n\n**A TYPICAL WEEK in the role**\n* 10% Internal Meetings\n* 20% Social Media Management\n* 10% Presentations\n* 10% Brainstorming\n* 25% Content Production\n* 25% Growth Experiments\n\n**What we OFFER**\n1. Remote work \n2. Solid colleagues \n3. Leadership opportunities \n4. Flexible hours \n5. Entrepreneurial skill development\n6. Software startup development\n7. High growth potential\n8. Global customers\n9. Opportunity to make a difference\n\n**About PULLPATH**\n\nOur mission is to help leaders of growing companies to make their business communication more engaging. We accomplish this through our innovative engagement platform. Weโre now close to product market fit and are looking for the right person to help manage our growth as a SaaS company with customers in the US and Europe.\n\nWeโre looking for a smart, ambitious and creative Head of Growth Marketing to join our lean team of marketers, developers, designers and copywriters that collaborate remotely.\n\n**About YOU**\n\nYou should have at least **4-5 years of marketing experience in B2B SaaS** & most likely you feel bored or under-utilized in your current job.\n\nYou live and breathe leads, funnels, funnel management, drip marketing, etc. You can deploy capital, measure CAC, and know how the whole growth playbook works.\n\nYouโre ambitious, creative, and comfortable delivering Marketing Qualified Leads. You want to work with a solid team of ambitious go-getters in a fast-growing market.\n\n**How youโll GROW**\n1. Start as an individual contributor\n2. Manage freelancers remotely\n3. Build your team\n4. Work with customers globally\n5. Lead your team through rapid growth\n6. Learn how to manage the business\n7. Become a global thought leader in the space\n \n\nPlease mention the words **UNIT BROKEN ZONE** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$25,000 — $40,000/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.