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Ghost

The first public version of Ghost, released October 2013, was financed by a successful Kickstarter campaign which achieved its initial funding goal of ยฃ25,000 in 11 hours and went on to raise a final total of ยฃ196,362 during the 29-day campaign.

๐Ÿ“Ž ghost.org
๐Ÿ—“ Founded in 2013
๐Ÿ‘ฉโ€๐Ÿ’ป 45 employees
๐Ÿงฑ Software & Services
๐Ÿ‡ธ๐Ÿ‡ฌ Singapore
Salary
23 new jobs posted today
verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $70k - $100k

marketing

 

engineer

 

dev

Ghost

ghost.org

๐Ÿ‘€ 10,354 views

โœ… 188 applied (2%)

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This role is ideal for a developer who is passionate about creating educational content and building a thriving developer community around an open source platform with millions of users worldwide.\n\nWhat this role involves\n\nCreating distinctive docs, guides, tutorials and newsletters that help Ghost developers succeed in building businesses\nActively communicating and working with our community of theme developers, integration developers, freelancers, agencies and open source contributors\nStaying on top of the most important news at the intersection of business and publishing to inform your work\nContribution towards our overall content strategy with creative ideas, independent research and SEO insights\nManaging our forum and work on improving it as a community space\n\nContributing to product updates, helping to test and document new features\n\n\n\nWhat you'll bring to the team\n\nA broad background in front-end development\nExperience with community development and/or hands-on developer relations\nAccomplished technical writer with a passion for helping people solve problems\nExperience working with APIs and headless CMS frameworks\nActive contributor to communities or open source projects\nInterest in the creator economy, membership business and subscription commerce โ€” with a hunger to learn more\n\nAny experience with making developer-centric videos or screencasts is a bonus\n \n\nBe sure to mention the word **REVOLUTIONIZE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $70,000 — $100,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $50k - $80k

marketing

 

social media

 

exec

Ghost

ghost.org

๐Ÿ‘€ 12,111 views

โœ… 829 applied (7%)

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This role is ideal for a passionate community manager with an interest in the creator economy, who understands how to build a community that will help publishers thrive.\n\n\nYou'll have the opportunity to become a key contributor of our marketing team by helping us grow our referral program and Discord community.\n\n\n\nWhat this role involves\n\nManaging our growing creator community in a sustainable way, to give publishers a valuable space to connect and share ideas\nStaying on top of the most important trends in the creator economy\nManaging our referral program and building relationships with our partners\nDistributing knowledge from our communities to the wider team\nHelping generate ideas for our content marketing strategy, and involvement in social media marketing.\n\n\nWhat you'll bring to the team\n\nSolid understanding of community management, social media marketing and affiliate marketing\nProven ability to grow and foster a successful community\nPassionate about the creator economy, membership business and subscription commerce โ€” with a hunger to learn more\nResourcefulness and creative thinking\n \n\nBe sure to mention the word **REJOICE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $50,000 — $80,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

๐ŸŽˆ verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $80k - $160k

admin

 

engineer

 

sys admin

Ghost

ghost.org

๐Ÿ‘€ 15,356 views

โœ… 2,440 applied (16%)

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You'll be responsible for building and maintaining the tech we use at all levels in our stack: storage, databases and containerised applications all the way through to request routing, CDN integration and email deliverability. You'll also be involved in collaborations with other areas of the business - for example integrating Ghost(Pro) with billing and support systems.\n\nAll our infrastructure is managed and deployed through config management and supported by a lot of custom code - so being comfortable with git and software development (Node/Python) is important. Our infrastructure comprises more than 100 servers across two datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep CDN integration. Most common tech across our instances includes MySQL, Varnish, OpenResty/Nginx, LXC, Gluster, and a lot of Node.js.\n\nThis role includes responsibility for being part of an on-call rota that includes weekends and holiday cover, but the team spans multiple timezones so incident management responsibilities typically follow the sun. All infrastructure roles at Ghost are inclusive of on-call responsibilities, and we do our best to be as flexible and open to working with everyone's schedules.\n\n## Skills and experience \n- Strong experience with automation as a core skill\n- Experience and confidence in managing, deploying and maintaining complex projects across several different environments\n- Experience specifically relating to web hosting at scale, containerisation and continuous delivery\n- Exceptionally clear communication, especially when identifying and responding to infrastructure failures\n- Managing infrastructure requirements and optimisations based on app performance and user load scenarios\n- Distributed systems, database clustering and replication management\n- Platform monitoring and observability\n- Backup and DR planning, plus common security issues and mitigation strategies\n\n## Who you are \n**Confidently independent.** \n\nAll teams at Ghost operate fairly autonomously, and all team members are responsible for helping make decisions about what needs to be done. \n\n**An active collaborator.** \n\nWe look for people who actively want critical feedback on their work early and often, and who get a kick out of refining and pushing what they do as a collaborative process because it creates a better end result.\n\n**Meticulous about quality.** \n\nQuality matters a great deal in everything we do, whether that's engineering, content or design โ€” we care about creating things which we're proud of.\n\n**A clear communicator.** \n\nAs a remote team which communicates almost exclusively through writing โ€” concise, written communication is essential.\nHumble but opinionated. We enjoy working with smart people who have lots of ideas, yet are happy to discard their former opinions whenever a better way of doing things presents itself\n\nWe don't mind where you're based or what hours you work, but this role requires some working-hours overlap with the rest of our infrastructure team, based between Europe and Australia.\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have. \n\nBe sure to mention the word **REFRESHING** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $80,000 — $160,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

๐ŸŽˆ verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $80k - $160k

javascript

 

node

 

engineer

Ghost

ghost.org

๐Ÿ‘€ 24,872 views

โœ… 3,450 applied (14%)

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For this position, we're specifically looking for experienced back-end JavaScript engineers with a track record of shipping large-scale projects and working in teams, confident taking a broad brief and seeing it through from start to finish.\n\nNode.js experience is important, because that's what Ghost is written in! Ember.js experience is a big advantage, too. Experience working with other parts of our stack is a bonus, particularly Bookshelf, Knex, Express and Handlebars. A good grasp of MySQL and SQLite3 are helpful too, but not essential. Any other experience with startups, SaaS, open source, distributed applications or remote work is also very valuable.\n\nOne of the major perks of engineering at Ghost is that almost every single thing you work on will be released as open source under the MIT license. So youโ€™re not just writing code for us, youโ€™re writing it for yourself and for everyone else - both now, and in the future. Instead of spending years doing work will eventually be locked away in a box labelled โ€œintellectual propertyโ€ โ€” you'll get to write code which is open for anyone to use, including you in your own future projects!\n\nPeople who are great at written communication and highly self-motivated tend to do best at Ghost. The majority of our team is made up of former founders, freelancers and self-starters who are confident and comfortable working independently and getting things done.\n\nThis role would be well suited to someone who is experienced at building/shipping products, looking for a big/interesting thing to work on with a great international team and a healthy work/life balance. Our culture at Ghost is one of calm, happy work. Not a frantic startup treadmill.\n\nMaybe youโ€™re overworked at a traditional tech company and uncomfortable with the level of resemblance your life bears to an episode of HBOโ€™s Silicon Valley. Or maybe youโ€™ve been solo bootstrapping products for years and you're ready to work on something bigger with a group of excited, likeminded people. \n\nBe sure to mention the word **FLASHY** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $80,000 — $160,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

๐ŸŽˆ verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $60k - $120k

design

 

front end

 

product designer

Ghost

ghost.org

๐Ÿ‘€ 5,150 views

โœ… 624 applied (12%)

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As Product Designer at Ghost, you'll be the driver behind the creation of easy-to-use products that are visually appealing to our customers. Your responsibilities will include working throughout the product development cycle from conducting user research, defining producing specifications, concepting, detailed design, front-end code, design support, and QA. You'll work closely with our development team, other product designers and the customer success team. You're all about figuring out what products and features tie in with market and customer needs.\n\nEveryone at Ghost is an engineer, including our design team. We're looking for designers who are as comfortable working in HTML/CSS as they are in Figma. There's no "hand-off" process at Ghost, all designers deliver their own creations and are responsible to the full spectrum of tasks from ideation, to front-end development, and performance analysis.\n\n## What this role involves\n\n๐ŸŽจ Creation of user interfaces, features, workflows and new ideas. Working directly on the core Ghost product and helping to define and improve what's coming next.\n\nโšก๏ธ Working with design and marketing teams to define, evolve, and maintain Ghost's identity across all product touch points and documentation.\n\n๐Ÿ’‘ We work on cross-functional product teams of 2-3 people, usually one designer and a few developers.\n\n๐Ÿ‘ป Lots of freedom to take control of your process, iterating and learning what works (and what doesn't), and putting your work into production. There's a lot of opportunity for professional growth here, as the team expands.\n\n๐Ÿ“ข Communicating effectively with stakeholders when presenting your work and clearly articulating your design rationale\n\n๐Ÿคนโ€โ™€๏ธManaging multiple projects, while setting appropriate expectations and meeting realistic deadlines\n\n\n## Weโ€™re looking for someone who is:\n\n**Very comfortable with code.** Ghost is a software company, and everyone here codes in one way or another. You'll need to be comfortable with coding your designs in modern HTML & CSS.\n\n**Confidently independent.** All teams at Ghost operate fairly autonomously, and all team members are responsible for helping make decisions about what needs to be done. You'll need to be comfortable ideating, prototyping, testing and delivering designs without someone standing over your shoulder telling you what to do.\n\n**Meticulous about style.** We don't A/B test 50 shades of blue to determine what converts best, we care about making beautiful things which we love, ourselves.\n\n**Humble but opinionated.** We like smart people who have lots of ideas, yet are happy to discard their former opinions whenever a better way of doing things presents itself.\n\n**A clear communicator.** Good design is good communication, and as a remote team which communicates almost exclusively through writing โ€” concise, written communication is absolutely essential to this role.\n\n**An active collaborator.** We look for people who actively want critical feedback on their work early and often, and who get a kick out of refining and pushing what they do as a collaborative process because it creates a better end result. No design heroes.\n\n**Hungry for meaningful work, and space to do it.** Almost all work at Ghost is complex and challenging, but also deeply rewarding. This is a role where you can help influence design over the long term, not just fulfil a temporary brief which needs to be delivered quickly.\n\nWe don't mind where you're based or what hours you work, but this role does require reasonable working-hours overlap with the rest of our product/marketing teams in Europe.\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have. \n\nBe sure to mention the words **GROUP CROP CLOG** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $60,000 — $120,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

๐ŸŽˆ verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $40k - $80k

customer support

 

non tech

Ghost

ghost.org

๐Ÿ‘€ 14,999 views

โœ… 3,174 applied (21%)

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Youโ€™ll spend most of your day providing fast and painless customer support via emailโ€”this is your core responsibility. Youโ€™ll also help out with live chat, create a lot of documentation, and hop on impromptu calls with customers when needed. Youโ€™ll become an expert in all areas of Ghost.\n\nWe wonโ€™t overburden you with quotas, empty policies, or unnecessary procedures. Doing whatโ€™s in the best interest of our customers is at the heart of what we do. Weโ€™ll give you plenty of support to simply do whatโ€™s right, no questions asked.\n\nOur ideal hire is motivated by what weโ€™re doing as a company, believes in the value of quality technical support, and is eager to contribute to the success of our customers. As someone who is first in line to help, your understanding of the product and our customers will be incredibly valuable for the business. \n\n### Details\nThis is a full-time, remote position.\nThis job is Monday-Friday, 9am-5pm in your timezone. For this role, weโ€™re looking for people based in Europe (UTC +0 to UTC +2) and within timezones in the Americas (from UTC-10 to UTC-3).\nWe're seeking fluent English speakers/writers.\n\n### About you\n- You have at least two years of experience working in customer support for a SaaS product, and you are comfortable working remotely.\n- You're an aspiring generalist, but you're more technical than the typical customer support professional. You are well-versed in HTML/CSS, DNS settings, and you've got a good understanding of content management systems. Maybe you can code, maybe you're excellent at QA, or maybe you're good at solving tricky problems. You have a wide skillset that would allow you to get up-to-speed quickly.\n- Youโ€™re an incredible communicator and a great writer. You can take complex subjects and break them down using clear and simple writing. As a remote team, your communication skills are critical to your success.\n- You are organized and self-sufficient. You thrive in an environment where you can do great work independently. Youโ€™re someone who enjoys working autonomously and you donโ€™t need much oversight to get things done.\n- You care deeply about doing good work. You take initiative and ownership to see things through to completionโ€”if it needs doing, you do it. \n- When you donโ€™t know something, you try to figure it out. You ask good questions, and you embrace the chance to grow and get better. You are a resourceful problem-solver, with a strong desire to learn. \n- This job is not a stepping stone to another role at Ghost. Youโ€™re passionate about support and the important role it plays in a company, and you're excited to continue to sharpen your skills in a customer-facing position.\n\n### Day-to-day you will\n- Help existing customers with a broad range of questions about our productโ€”from updating invoices to installing themes, right down to troubleshooting DNS issues.\n- Chat with potential customers to help them figure out if Ghost will be a good fit.\n- Teach customers how to build, launch, and sustain a Ghost-powered membership site.\n- Collaborate directly with Engineering to solve a tough technical problem for a customer.\n- Provide relevant and timely product feedback to other teams within Ghost.\n- Work with Product and Marketing to review, test, and help ship new features.\n- Help develop and refine support process to make sure weโ€™re always improving. \n\nBe sure to mention the words **ATTEND DESK MANDATE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $40,000 — $80,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

๐ŸŽˆ verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $40k - $80k

engineer

 

front end

 

customer support

Ghost

ghost.org

๐Ÿ‘€ 4,915 views

โœ… 754 applied (15%)

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This role is about supporting our most important customers and helping them successfully use and build publications with Ghost. This involves some simple things like getting to grips with product features, and many more advanced/technical challenges like configuring DNS, developing custom themes, dealing with imported/migrated data sets, recommending best practices for building subscription businesses, and integrating with 3rd party platforms.\n\nHere are 3 big projects that our customer support team helped to migrate, manage, and build on top of Ghost:\n\n- **Buffer.com** - Tens of thousands of posts across from 3 different WordPress installs, with millions of visitors every month.\n- **Unsplash.com** - A custom migration from an old Medium publication, to give a new home to the world's most beautiful free photography\n- **TheBrowser.com** - One of the largest premium publications out there, who migrated from Substack with tens of thousands of paying subscribers.\n\nSupport engineering work at Ghost tends to involve deep technical knowledge paired with curiosity about the latest and greatest movements in web development trends to help guide customers toward creating successful businesses.\n\nSince we introduced Ghost 4.0 in March 2021, our total number of customers has just about doubled. We've never had more interest and more people who are excited about setting up new sites. It's a really exciting time for everyone here, and our team is growing quickly to keep up with the demand.\n\nThat's where you come in!\n\nWe're looking for web based engineers who thrive working across lots of different areas and pulling together technical solutions. Customer support engineering at Ghost involves work with HTML, CSS, dynamic templates, scripts, CLI tools, CSV files, DNS configuration, redirects, meta data and a lot of trial+error.\n\nThis role would be really well suited to web developers who have delivered client or customer projects using content management systems before, and understand a lot of the nuance behind what it takes to build and launch those types of websites.\n\nAs well as working directly with customers who get in touch with us, there's lots of opportunity to help craft better tooling, documentation and features across the whole company - so that all our users have a better experience with Ghost. \n\nBe sure to mention the words **VOCAL POET SERIES** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $40,000 — $80,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

๐ŸŽˆ verified closed
UTC +0 to UTC +12 Timezones
 
๐Ÿ’ฐ $70k - $100k

engineer

Ghost

ghost.org

๐Ÿ‘€ 2,126 views

โœ… 204 applied (10%)

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### What is Ghost?\nGhost is a full stack web application that's used by millions of creators, startups and businesses to run their independent publications. It's one of the most popular modern open source projects in the world. We're a non-profit, there are no shareholders and no VCs in the background influencing our decisions. Our annual revenue is $3,500,000 and it's generated by the customers who pay us. We have an unlimited runway to keep building the things we want to build and we've been profitable since year 1. We're transparent in both our mission and our metrics. You can read more here.\n\n###Our mission\nWe believe it should be fast, easy and accessible for anyone to start their own media business. Ghost is a non-profit organisation on a mission to create modern, open source, independent publishing technology to power the future of sustainable online media.\n\n###What it's like to work at Ghost\nWe're a small, talented team from a wide a variety of backgrounds and experiences. We value differences in our perspectives, and care about working in a way that feels balanced. We care a lot about what we do, but we don't preach or take ourselves too seriously. You can still be ambitious without needing everything to "change the world". Ghost as been a fully distributed remote team since 2012, with team members located all over the world. We do remote work properly, providing freedom and flexibility enables people to do their best work. We believe deeply in building something lasting, sustainable and positive, and we enjoy having interesting and challenging problems to work on.\n\n###About the job \nThis role has a time zone requirement due to the way the team works. We're only able to accept applications from candidates in UTC +0 to UTC +12 timezones.\n\nThis is a key role in a small team with plenty of freedom to help architect the platform behind Ghost(Pro) - which is already serving close to a billion requests each month. You'll be responsible for building and maintaining the tech we use at all levels in our stack: storage, databases and containerised applications all the way through to request routing, CDN integration and email deliverability. You'll also be involved in collaborations with other areas of the business - for example integrating Ghost(Pro) with billing and support systems.\n\nAll our infrastructure is managed and deployed through config management and supported by a lot of custom code - so being comfortable with git and software development (preferably Node/Python) is a must. Our infrastructure comprises about 100 servers across two datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep CDN integration. Most common tech across our instances includes MySQL, Varnish, OpenResty/Nginx, LXC, Gluster, and a whole lot of Node.js.\n\nThe team behind Ghost(Pro)'s infrastructure spans multiple timezones so incident management responsibilities typically follow the sun. However - this role does include an on-call requirement for weekends and holiday cover. On-call is a shared team responsibility, and our pay ranges and offers are inclusive of compensation for on-call responsibilities.\n\n###Skills and experience \n- 5+ years experience in an operational infrastructure role\n- The ability to automate, automate & automate more\n- Experience and confidence in managing, deploying and maintaining complex projects across several different environments\n- Experience specifically relating to web hosting at scale, containerisation and continuous delivery\n- Exceptionally clear communication, especially when identifying and responding to infrastructure failures\n- Managing infrastructure requirements and optimisations based on app performance and user load scenarios\n- Distributed systems, database clustering and replication management\n- Platform monitoring and observability\n- Backup and DR planning, plus common security issues and mitigation strategies\n\n \n\nBe sure to mention the words **JOIN ACCUSE PIZZA** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $70,000 — $100,000/year\n \n\n#Location\nUTC +0 to UTC +12 Timezones
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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Us (Est)
 
๐Ÿ’ฐ $50k - $70k

customer support

 

non tech

Ghost

ghost.org

๐Ÿ‘€ 5,303 views

โœ… 843 applied (16%)

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### What is Ghost?\nGhost is a full stack web application that's used by millions of creators, startups and businesses to run their independent publications. It's one of the most popular modern open source projects in the world.\nWe're a non-profit, there are no shareholders and no VCs in the background influencing our decisions. Our annual revenue is $3,500,000 and it's generated by the customers who pay us. We have an unlimited runway to keep building the things we want to build and we've been profitable since year 1. We're transparent in both our mission and our metrics. You can read more here.\n### Our mission\nWe believe it should be fast, easy and accessible for anyone to start their own media business. Ghost is a non-profit organisation on a mission to create modern, open source, independent publishing technology to power the future of sustainable online media.\n### What it's like to work at Ghost\nWe're a small, talented team from a wide a variety of backgrounds and experiences. We value differences in our perspectives, and care about working in a way that feels balanced. We care a lot about what we do, but we don't preach or take ourselves too seriously. You can still be ambitious without needing everything to "change the world".\nGhost as been a fully distributed remote team since 2012, with team members located all over the world. We do remote work properly, providing freedom and flexibility enables people to do their best work. We believe deeply in building something lasting, sustainable and positive, and we enjoy having interesting and challenging problems to work on.\n### About the role\nGhost is looking for two Customer Support Representatives to provide world-class support to our customers.\nYouโ€™ll spend most of your day providing fast and painless customer support via email - this is your core responsibility. Youโ€™ll also help out with live chat, create a lot of documentation, and hop on impromptu calls with customers when needed. Youโ€™ll become an expert in all areas of Ghost.\nWe wonโ€™t overburden you with quotas, empty policies, or unnecessary procedures. Doing whatโ€™s in the best interest of our customers is at the heart of what we do. Weโ€™ll give you plenty of support to simply do whatโ€™s right, no questions asked.\nOur ideal hire is motivated by what weโ€™re doing as a company, believes in the value of quality technical support, and is eager to contribute to the success of our customers. As someone who is first in line to help, your understanding of the product and our customers will be incredibly valuable for the business.\n### Details\n- This is a full-time, remote position.\n- This job is Monday-Friday, 9am-5pm in your timezone. For this role, weโ€™re looking for people based in Europe (UTC +0 to UTC +2) and in the US (EST).\n- We're seeking fluent English speakers/writers.\n### About you\n- You have at least 3 years of experience working in customer support for a SaaS product, and you are comfortable working remotely.\n- You're an aspiring generalist, but you're more technical than the typical customer support professional. You are well-versed in HTML/CSS, DNS settings, and you've got a good understanding of content management systems. Maybe you can code, maybe you're excellent at QA, or maybe you're good at solving tricky problems. You have a wide skillset that would allow you to get up-to-speed quickly.\n- Youโ€™re an incredible communicator and a great writer. You can take complex subjects and break them down using clear and simple writing. As a remote team, your communication skills are critical to your success.\n- You are organized and self-sufficient. You thrive in an environment where you can do great work independently. Youโ€™re someone who enjoys working autonomously and you donโ€™t need much oversight to get things done.\n- You care deeply about doing good work. You take initiative and ownership to see things through to completionโ€”if it needs doing, you do it.\n- When you donโ€™t know something, you try to figure it out. You ask good questions, and you embrace the chance to grow and get better. You are a resourceful problem-solver, with a strong desire to learn.\n- This job is not a stepping stone to another role at Ghost. Youโ€™re passionate about support and the important role it plays in a company, and you're excited to continue to sharpen your skills in a customer-facing position.\n### Day-to-day you will\n- Help existing customers with a broad range of questions about our productโ€”from updating invoices to installing themes, right down to troubleshooting DNS issues.\n- Chat with potential customers to help them figure out if Ghost will be a good fit.\n- Teach customers how to build, launch, and sustain a Ghost-powered membership site.\n- Collaborate directly with Engineering to solve a tough technical problem for a customer.\n- Provide relevant and timely product feedback to other teams within Ghost.\n- Work with Product and Marketing to review, test, and help ship new features.\n- Help develop and refine support process to make sure weโ€™re always improving. \n\nBe sure to mention the words **VINTAGE TUNNEL TOOL** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n $50,000 — $70,000/year\n \n\n#Location\nUs (Est)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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๐ŸŒ Worldwide
 
๐Ÿ’ฐ $70k - $120k*

devops

 

admin

 

senior

Ghost

ghost.org

๐Ÿ‘€ 4,508 views

โœ… 404 applied (9%)

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We're looking for a talented senior engineer to help build, manage, and scale our Ghost(Pro) PaaS infrastructure, serving over 500M requests/month. This is a key role working in a small team and reporting directly to Ghost's CTO.\n\n# Responsibilities\n All of our infrastructure and systems have gone through several iterations, but have ultimately been built by a small/scrappy team of passionate developers without significant prior sysadmin experience. Our platform these days is pretty solid, but it took us a long time and a lot of trial and error to get here. What weโ€™re looking for now is someone who is comfortable and confident in leading our architecture and taking it to the next level.\n\nFor this position, we're explicitly looking for someone experienced (5+ years sysadmin experience, minimum) and confident in taking on a broad set of responsibilities managing, deploying and maintaining complex projects across several different environments.\n\nExtensive experience in systems management and automation is a must. Experience specifically relating to web hosting at scale, continuous integration, monitoring and performance management is a huge advantage. Previous remote work and startup experience is also very valuable.\n\nOur infrastructure is comprised of about 100 servers across two datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep CDN integration. Most common tech across our instances includes MariaDB, Nginx and Phusion Passenger, LXC, Gluster, and a lot of JavaScript. \n\n# Requirements\nThis role requires someone who is exceptional at clear, frequent communication, especially when identifying and responding to infrastructure failures, as well asโ€ฆ\n\n- ๐ŸŽ› Analysing infrastructure requirements and optimisations based on app performance and user load scenarios\n- โš™๏ธ Database clustering and replication management\n- โ˜Ž๏ธ Monitoring and on-call alert management\n- ๐Ÿ”‘ Common security issues and mitigation strategies\n\nThis role would be well suited to someone in an existing ops team at a fast-paced technology company looking for a more senior position where theyโ€™re able to have more control and leadership of systems architecture across a company. There are many of opportunities for growth here as the team expands!\n\nWe don't mind where you're based or what hours you work, but this role does require reasonable working-hours overlap with the rest of our internal/ops engineering team in Europe, as well as availability to be on-call on a rotating schedule in the event of downtime.\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have. \n\nBe sure to mention the words **HUNT SIEGE GATHER** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Admin, Senior, Engineer and Sys Admin jobs that are similar:\n\n $70,000 — $120,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $70k - $100k*

admin

 

exec

 

ops

Ghost

ghost.org

๐Ÿ‘€ 5,048 views

โœ… 545 applied (11%)

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In the early days, everyone did everything. Then as we started to hire a few people, all the extra jobs outside of "regular work" - fell to our CEO, John. Now, as the company has grown a lot further, John is spread pretty thin and needs help managing and organising the logistics of running a remote company. That's what this role is all about!\n\nThe Operations Manager role is a diverse one. At a regular company this might be referred to as something like "Office Manager" โ€” but as a remote company, we don't actually have an office. Instead, we've got a different set of challenges which are reasonably unique to the type of business we've built.\n\nPrimarily, the Operations Manager role has two core focuses: Organising team logistics to make Ghost a great place to work, and assisting John directly by helping to fill gaps in the company wherever things need doing.\n\nThat said, this is a startup, so you should expect your role to extend to various parts of the business, as well as experiments and adhoc projects long the way. We're still a small team, so you'll be able to see - and contribute to - every part of the business from top to bottom.\n\n# Responsibilities\n * ๐Ÿค— Help to hire + onboard new employees, measure and improve team happiness, implement policies (PTO, parental leave, etc.), and administer payroll, benefits, and reimburse expenses.\n* โœˆ๏ธ Research, organise, book, and project-manage our 9-day international team retreats every 6 months: Arranging everything from travel and accommodation, to daily schedules and supplies.\n* โค๏ธ Plan and implement useful systems and activities to help everyone stay organised, and foster camaraderie between our remote team mates.\n* ๐Ÿ’ธ Handle accounts receivable/payable and help teams with various administrative tasks.\n* โš–๏ธ Be responsible for efficient meetings, workflows, documentation, and support for new tools we implement in the company. \n* ๐Ÿ“ฌ Do some customer support and assist our users directly whenever there are gaps in our global support cover which need extra help.\n* ๐Ÿ’ฌ Be the go-to person for questions from the Ghost Team regarding company policies and procedures.\n* ๐Ÿ™ Assist John directly (and occasionally other team members) to allow them to be more productive, and better manage their time + workload. \n\n# Requirements\n**Obsessively organised.** This is the heart of the whole job, so we're on the lookout for someone who is already fantastic at organisation - and will be able to raise the bar of our overall organisational competence. \n\n**A creative problem solver.** Someone who can get things done even when there's no immediately obvious answer or process for how to do them - and is happy to take responsibility for delivering.\n\n**A people person.** This is definitely a role suited to a broadly extrovert / ENFJ type personality. You need to be great at understanding our team members, what motivates them, and what makes them tick. Empathy++\n\n**A great writer.** Not only does this role involve a lot of writing, but as a remote team writing is our primary form of communication. Clear, concise communication in native English is an absolute must for this role.\n\n**Tech savvy.** Ghost is a software company and, while this role doesn't require any specific technical or coding skills, it does require someone who is proficient and comfortable within that environment. We speak tech, and we work on tech, so it's heavily reflected in everything we do - and the tools that we use.\n\n**Independent.** You'll have quick team meetings each week as well as regular 1:1s with your manager, but beyond that it's up to you to get things done. All teams at Ghost operate autonomously, so you'll be expected to get things done without being directed. A background in contracting or freelancing can be a big help. \n\nThis role would be particularly suited to someone with a background as an Executive Assistant who is looking to take on a broader role with more autonomy and independence, working remotely from anywhere in the world. It would also be very suited to digital nomads looking for a meaningful long-term role which can travel with them.\n\nWe don't mind where you're based or what hours you work, but this role does require a bit of schedule-flexibility, as you'll need some working hours overlap with John at all times, and he tends to move around quite a bit.\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have. \n\nBe sure to mention the words **AVOID ABSURD LITTLE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Admin, Executive and Ops jobs that are similar:\n\n $70,000 — $100,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $60k - $120k*

saas

 

design

 

Ghost

ghost.org

๐Ÿ‘€ 10,913 views

โœ… 1,028 applied (9%)

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As the company grows, we're looking to expand our design team and improve everything about the Ghost brand and how it's represented to our users and customers. We care, deeply, about great design and experience โ€” at the expense of most other things. Design work has a very strong voice here.\n\n\n\nThis is a broad role which is about leading design in lots of different areas, primarily around all of our brand, marketing, website, and just about every property that our users will come into contact with. \n\n\n\nAll of Ghost's design was initially done by our Founder/CEO - John, and today our design is led by Zimo - who spends the majority of his time deeply focused on our product. You'll be the 3rd member of the Ghost design team, so you'll have a massive amount of opportunity to influence design across the entire organisation. \n\n\n\nWe're looking for a visual designer with a deep understanding of marketing, branding, and user communication โ€” and who cares deeply about quality, and helping to create (+evolve) a refined, beautiful style.\n\n# Responsibilities\n โšก๏ธ Working with design and marketing leadership to define, evolve, and maintain Ghost's brand identity across all marketing and product touch points.\n\n\n\n๐ŸŽจ Creation of websites, landing pages, diagrams, illustrations, stickers, tshirts, checkout flows, billing management. You'll lead all of our most public facing properties and brand assets. The visual voice of the company.\n\n\n\n๐Ÿš€ You'll work with the marketing/business team on projects which are directly related to growing the business and creating user-facing content.\n\n\n\n๐Ÿ’‘ Designers at Ghost work on different cross-functional teams, there's still plenty of collaboration and feedback between teammates to help and support each other throughout various projects.\n\n\n\n๐Ÿ‘ป Lots of freedom to take control of your process, iterating and learning what works (and what doesn't), and putting your work into production. There's a lot of opportunity for professional growth here, as the team expands.\n\n\n\n๐Ÿ“ข Communicating effectively with stakeholders when presenting your work and clearly articulating your design rationale\n\n\n\nโš–๏ธ Managing multiple projects, while setting appropriate expectations and meeting realistic deadlines \n\n# Requirements\n* An underdog. We aren't hiring flashy designers from Fortune 500's here, we're looking for real human people who like to do great work. If you don't think you're good enough for this role, then you're probably exactly who we'd like to join the team. Please do apply!\n\n* Fiercely independent. All teams at Ghost operate fairly autonomously, and all team members are responsible for helping make decisions about what needs to be done. You'll need to be comfortable ideating, prototyping, testing and delivering designs without someone standing over your shoulder telling you what to do.\n\n* Meticulous about style. Despite frequent character assassination amongst UX professionals, aesthetic style matters a great deal. We don't A/B test 50 shades of blue here to determine what converts best, we care about making beautiful things which we love.\n\n* Humble but opinionated. We like smart people who have lots of ideas, yet are happy to discard their former opinions whenever a better way of doing things presents itself. \n\n* A clear communicator. Good design is good communication, and as a remote team which communicates almost exclusively through writing โ€” concise, written communication is absolutely essential to this role.\n\n* An active collaborator. We look for people who actively want critical feedback on their work early and often, and who get a kick out of refining and pushing what they do as a collaborative process because it creates a better end result. No design heroes.\n\n* Comfortable with code. Ghost is a software company, and everyone here codes in one way or another. You don't need to be an expert, but you do need to be actively open to learning and working with code to do design.\n\n* Hungry for meaningful work, and space to do it. Almost all work at Ghost is complex and extremely challenging - but also deeply rewarding. We're not in the slightest bit fucking interested in what Design-Twitter thinks about... well, anything at all really. We're aggressively uncool.\n\n\n\n\n\nThis role would be particularly suited to someone with a background as a freelancer or at an agency, who is looking for more, that they aren't getting from doing client work. This is a role where you can help influence design over the long term, not just fulfil a temporary brief which needs to be delivered quickly.\n\n\n\nWe don't mind where you're based or what hours you work, but this role does require reasonable working-hours overlap with the rest of our product/marketing teams in Europe.\n\n\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have. \n\nBe sure to mention the words **BAG CAR JUST** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Design and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed
๐ŸŒ Worldwide
 
๐Ÿ’ฐ $70k - $115k*

saas

 

engineer

Ghost

ghost.org

๐Ÿ‘€ 2,948 views

โœ… 348 applied (12%)

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As the company grows, weโ€™re looking for an additional support engineer to join the team and assist customers using our Ghost(Pro) platform and services, providing coverage for a broader range of timezones across the world. We're specifically looking for people who are based in UTC +7 to +12 for this role.\n\n\n\nFor the past 6 years, all of our Ghost(Pro) support has been managed by just one (super-hero) support engineer called Sarah. In that time we've grown from nothing, to a paying customer base of 4,000+ companies and 10,000+ different websites and publications, collectively serving half a billion requests each month.\n\n\n\nNow, we're growing the support team to spread the workload a little more evenly and have better cover of international timezones. We're adding a lot of new customers each month, and have lots of exciting things in the pipeline - so we hope you'll help us!\n\n\n\nAmazing customer service is one of the most crucial aspects of our business, so you'll be absolutely key in helping us keep new and existing customers happy.\n\n# Responsibilities\n * ๐Ÿ’ก Help customers via email or chat to ensure they have the best experience possible (we use Help Scout), troubleshooting their problems and answering their questions - which can range from basic billing questions all the way through to advanced DNS configuration and help with editing theme code.\n\n* ๐Ÿ“š Contribute to internal and external knowledge bases to help customers and fellow team mates understand how to achieve their goals\n\n* ๐Ÿ’ป Work with the Product and Marketing teams to give feedback and represent our customers when identifying bugs, coming up with feature ideas, or prioritising what things we'll build next.\n\n* ๐Ÿ™ Experiment with tech: this is a startup so things regularly change!\n\n\n\nGhost is a product aimed at a generally tech-savvy audience of developers and power-users, so the types of support requests we get are typically of a technical nature. That said, we're looking for someone who's comfortable engaging with highly-technical customers, as well as those who aren't technical at all. \n\n# Requirements\nThe ideal candidate would be someone who is...\n\n\n\nGreat at empathy. Not everyone has the same skill level, and people often make mistakes no matter how smart they are. We strive to make customers feel empowered and confident based on their interactions with our support.\n\n\n\nFanatic about details. Whether it's all about the grammar, getting the tone just right, or striving to go above and beyond what has been asked by team or the customer โ€” you care about getting it right.\n\n\n\nA creative problem solver. Customer support requests can range widely from remarkably trivial, to incredibly complex. This role is often part concierge and part detective, hunting to get to the root of mystery bugs and issues.\n\n\n\nA great writer. Not only does this role involve a lot of writing, but as a remote team writing is our primary form of communication. Clear, concise communication in native English is an absolute must for this role.\n\n\n\nIndependent. You'll have quick team meetings each week as well as regular 1:1s with your manager, but beyond that it's up to you to get things done. All teams at Ghost operate autonomously, so you'll be expected to get things done without being directed. A background in contracting or freelancing can be a big help. \n\n\n\nDue to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally this means that we count on new teammates to work from the timezone they're hired in. There are always exceptions and flexibilities to this, as long as we can still find a way to serve our customers to the standard that they expect from us. We're happy to chat about your specific circumstances in the interview call, if you have any questions around this.\n\n\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have. \n\nBe sure to mention the words **QUICK ARCH HEAVY** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Engineer jobs that are similar:\n\n $70,000 — $115,000/year\n \n\n#Location\n๐ŸŒ Worldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed 
๐Ÿ’ฐ $60k - $120k*

javascript

 

node

 

full stack

Ghost

ghost.org

๐Ÿ‘€ 1,893 views

โœ… 12 applied (1%)

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We're looking for very experienced JavaScript developers to join the team and lead the development of special new projects. This is a senior role reporting directly to Ghost's founders, with a lot of freedom and control building new features and products from scratch. \n\nBe sure to mention the words **CLIMB BARGAIN REMEMBER** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Node, Full Stack, Developer and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed 
๐Ÿ’ฐ $60k - $110k*

content writing

 

marketing

 

exec

Ghost

ghost.org

๐Ÿ‘€ 2,845 views

โœ… 17 applied (1%)

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Ghost launched with a wildly popular Kickstarter campaign 5 years ago, and since then we've managed to grow based solely on the strength of the product alone. There are things missing, though, which means our users don't always have a great experience.\nOur documentation generally gets treated as a chore rather than opportunity. Our blog has a near-empty tutorials category. And, to be honest with you, the last 3 features we shipped - we didn't even write a post about. Not because we don't want to or don't care, just because until now there has been nobody focused on taking care of it full time. So, that's exactly what we're looking to change.\nWe're looking to hire someone, predominantly, to write great content for developers. This is not a typical marketing role, nor is it specifically a development or community support role - but - it requires the ability to do all 3.\nThe goal is to make our website and blog contain the best resources for everything to do with Ghost. We want documentation on a par with Algolia and Stripe. Tutorials and guides like VueJS and Mapbox. A wealth of answers to questions people actually care about. Like our friend Jimmy says, we're looking to build a library, not a publication.\nAll roles at Ghost come with:\n**Competitive salary**\n\nWe pay very well at market rates reflecting both location and experience.\n**Fully remote work**\n\nWork from anywhere in the world, or travel continuously if that's your thing. Everything we do is online. As long as you have wifi, you're all set.\n**All the tech you need**\n\nWe'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions.\n**Office costs covered**\n\nWhether you prefer a home office or a co-working space, we'll help pay.\n**Personal development**\n\nAn annual budget for books, courses, conferences and travel expenses.\n**Twice annual international team retreats**\n\nEvery 6 months we get the whole crew together for a week away. The last few trips have taken us to Dubai, Thailand, Austria & Egypt.\n**3 day weekends, all year long**\n\nWe close the office on the last Friday of every single month. Enjoy!\n**Unlimited paid vacation**\n\nMinimum 2 weeks per year, if you don't take it yourself, we kick you out of the office in December until the new year rolls around.\n**Paid parental leave**\n\nWhen the time comes to welcome a new member of the family, we offer 3 months fully paid parental leave.\n**Guaranteed pay-rises**\n\nEveryone at Ghost receives a minimum 5% pay increase each year to reward loyalty and offset the cost of inflation.\n**Dog friendly office**\n\nJust kidding we literally don't have an office - but apparently tech companies think is an important detail to put on job descriptions and we didn't want to feel left out. So, um. Feel free to work with your dog. \n\nBe sure to mention the words **REBEL CINNAMON DISTANCE** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Content Writing, Marketing, Executive, Developer and Digital Nomad jobs that are similar:\n\n $60,000 — $110,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed 
๐Ÿ’ฐ $70k - $120k*

devops

 

admin

 

senior

Ghost

ghost.org

๐Ÿ‘€ 981 views

โœ… 16 applied (2%)

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Weโ€™re looking for an experienced infrastructure engineer to join the team and lead the development of our **Ghost(Pro)** platform and services. This is a senior role reporting directly to Ghostโ€™s CTO, [Hannah](https://github.com/erisds), with plenty of freedom and control to architect a real production system which is already serving over 100million requests a month - with a ton of room for improvement.\n\n\n\nAll of our infrastructure and systems have gone through several iterations, but have ultimately been built by a small/scrappy team of passionate developers without significant prior sysadmin experience. Our platform these days is pretty solid, but it took us a long time and a lot of trial and error to get here. What weโ€™re looking for now is someone who is comfortable and confident in leading our architecture and taking it to the next level. \n\n\n\nFor this position, we're explicitly looking for someone experienced (5+ years sysadmin experience, minimum) and confident in taking on a broad set of responsibilities managing, deploying and maintaining complex projects across several different environments.\n\n\n\nExtensive experience in systems management and automation is a must. **Experience specifically relating to web hosting at scale, continuous integration, monitoring and performance management is a huge advantage.** Previous remote work and startup experience is also very valuable.\n\n\n\nOur infrastructure is comprised of about 100 servers across two DigitalOcean datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep Cloudflare CDN integration. Most common tech across our instances includes MariaDB, Nginx and Phusion Passenger, LXC, Gluster and a whole lot of JavaScript.\n\n\n\nThis role requires someone who is exceptional at clear, frequent communication - in particular around quickly identifying and responding to infrastructure failures, as well asโ€ฆ\n\n\n\n\n\n- Analysing infrastructure requirements and optimisations based on app performance and user load scenarios. \n\n- Database clustering and replication management. \n\n- Monitoring and alert management.\n\n- Common security issues and mitigation strategies.\n\n\n\nLeading our infrastructure is the base which the rest of the team builds on top of, so it is easily one of the most significant and important roles in the entire company.\n\n\n\nPeople who are great at written communication and highly self-motivated tend to do best at Ghost. The majority of the team is made up of former founders, freelancers and self-starters who are confident and comfortable working independently and getting things done.\n\n\n\nThis role would be well suited to someone in an existing ops team at a fast-paced technology company looking for a more senior position where theyโ€™re able to have more control and leadership of systems architecture across an entire organisation. There are a lot of opportunities for growth here as the team expands.\n\n\n\nWe don't mind where you're based or what hours you work, but this role does require reasonable working-hours overlap with the rest of our internal/ops engineering team in Europe, as well as availability to be on-call on a rotating schedule in the event of downtime. \n\n\n\nWe value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have.\n\n\n\nInterested in finding out more? More details over on our site \n\nBe sure to mention the words **BLACK METHOD SIREN** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Admin, Senior, Engineer and Sys Admin jobs that are similar:\n\n $70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed 
๐Ÿ’ฐ $60k - $120k*

javascript

 

design

 

product designer

Ghost

๐Ÿ‘€ 3,602 views

โœ… 6 applied (0%)

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We're searching for a senior product designer with minimum 5 years experience to lead a lot of our efforts at Ghost. This is a role best suited to highly experienced individuals in an existing career designing and building web applications for a leading technology company - looking to have more flexibility with their life and more control over the impact which they're able to have on the company they work in.\n\n\n\nIf that sounds like you, click through to the listing and read more! Ghost is the world's fastest growing independent publishing platforms and one of the most popular open source projects of all time. We have over $1million annual revenue and have been profitable since year 1. \n\n\n\nThis role is NOT suited to junior designers or people with no experience working in a web application product team. If you're at the start of your career, there are a lot of great roles out there for you - but this one requires significant experience :) \n\nBe sure to mention the words **SKULL MAZE BLAME** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMzUuMTcwLjgyLjE1OQ==.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Design, Product Designer, Executive and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed 
๐Ÿ’ฐ $60k - $120k*

backend

 

dev

 

Ghost

๐Ÿ‘€ 1,016 views

โœ… 1 applied (0%)

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This job post is closed and the position is probably filled. Please do not apply. ๐Ÿค– Closed by robot after apply link errored w/ code 404 5 months ago
\n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Backend, Developer and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

verified closed 
๐Ÿ’ฐ $60k - $130k*

senior

Ghost

๐Ÿ‘€ 527 views

โœ… 1 applied (0%)

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This job post is closed and the position is probably filled. Please do not apply. ๐Ÿค– Closed by robot after apply link errored w/ code 404 5 months ago
\n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n $60,000 — $130,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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