\nAbout AllTrails\n\n\nAllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 75 million people worldwide.\n\n\nEvery day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us! \n\n\nThis is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.\n\n\nAbout the Team \n\n\nThe AllTrails marketing team is building a global, beloved outdoors brand. We launch and scale creative and performance-driven marketing levers to bring more people onto the AllTrails platform, and develop compelling angles to engage with and retain existing members.\n\n\nAs Product Marketing Manager, you will drive the 365 marketing offense for the full marketing team - leading go-to-market campaigns for new features that help users make the most of their time outside and integrated campaigns that inspire everyone to spend more time outside. Working hand-in-hand with Product, Product Design, Marketing Channel Leads, and Brand Design, youโll be instrumental in developing and executing projects across the AllTrails organization. \n\n\n\n\n\nWhat Youโll Be Doing:\n* Driving the seasonal marketing roadmap; this includes outlining seasonal themes, consumer moments, product launches, key channel initiatives, and leading select campaigns through execution\n* Leading select cross-functional integrated marketing campaigns that bring new features to market and/or tell our AllTrails story. You will lead by influence and take a lot of initiative - devising the strategy, writing the brief, and guiding the creative\n* Monitoring and reporting on campaign performance. This includes Identifying the metrics that matter, setting up the measurement approach, reporting on performance vs. goals, and identifying opportunities to improve \n* Building innovative go-to-market (GTM) strategies by leveraging consumer, competitive, and internal insights to inform positioning, messaging, and channel strategy. Partner with the channel leaders to build innovative GTM strategies\n* Ensuring all consumer-facing work adheres to the high standards of the AllTrails brand\n* Acting creatively, resourcefully, and rapidly to solve a range of challenges, diving in wherever it is needed. We are a growing organization with new opportunities popping up often. You will not be afraid to roll up your sleeves and dive into new projects as they arise. \n\n\n\nRequirements:\n* 5+ years of experience in consumer product marketing, integrated marketing, and/or brand marketing\n* Strong analytical skills, with the ability to pull insights directly from internal dashboards (for example, Looker)\n* Insatiable curiosity - an eye to the latest trends in marketing, newest players in the space, competitors, and relevant analogs\n* Proven track record of leading cross-functional initiatives\n* Strong collaborator with empathy, open-mindedness, and humility\n* Comfort with ambiguity and self-directed\n* Passion for the outdoors\n\n\n\nBonus Points: \n* Experience in consumer tech and/or outdoor industry\n* Experience working for a subscription-based company\n* Experience working in brand management and/or brand strategy\n\n\n\nOur Commitment to You: \n* A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity.\n* Physical & mental well-being: health, dental and vision benefits\n* Trail Days: No meetings first Friday of each month to go test the app and explore new trails!\n* Unlimited PTO.\n* Flexible parental leave. \n* Remote employee equipment stipend to create a great remote work environment. \n* Annual continuing education stipend. \n* Discounts on subscription and merchandise for you and your friends & family.\n* An authentic investment in you as a human being and your career as a professional.\n\n\n\n\n\n$140,000 - $170,000 a yearA successful candidateโs starting salary will be determined based on various factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case. \n\nNature celebrates you just the way you are and so do we! At AllTrails weโre passionate about nurturing an inclusive workplace that values diversity. Itโs no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. Weโre focused on creating an environment where everyone can do their best work and thrive. \n\n\nAllTrails participates in the E-Verify program for all remote locations.\nBy submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Non Tech jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Huckleberry\n\n\nHuckleberryโs purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.\n\n\nWe combine Data, AI, and Behavioural Science to build products that help over 4 million families.\n\n\nThe app has 4.9 stars, garnering rave reviews from people who call it โlife-changingโ and their โ#1 recommendation to parentsโ.\n\n\nWe are rapidly growing and building new products to enable every family to thrive.\n\n\n\n\nAbout the Role\n\n\nHuckleberry is looking for a Marketing Manager, Web CRO (Conversion Rate Optimization). The Marketing Manager, Web (CRO) will help drive conversions (app downloads, email sign ups, purchases) from our website. The ideal candidate will have a passion for conversion rate optimization and a strong understanding of how to connect user intention, brand editorial content and product solutions. \n\n\nThe Marketing Manager, Web (CRO)โs key responsibilities include developing and executing A/B testing strategies, collaborating with product and marketing teams, and staying at the forefront of CRO best practices. \n\n\nThis role will report directly to the Sr. Manager of Content and Lifecycle Marketing, and work closely with our Brand Editorial and Lifecycle Marketing teams with the potential to work with more marketing verticals as we expand our initiatives. You will be responsible for the execution and management of end-to-end content marketing projects, experimentation, and content-based lead generation experiences to drive the acquisition of new users and conversion of existing free users into paying members/purchasers.\n\n\n\nResponsibilities\n* Experimentation: Writing experiment plans, determining metrics, and designing tests \n* Collaboration: Working with colleagues in marketing, product, and design \n* Content creation: Influencing content creation to ensure high ROI \n* Data analysis: Using data and digital tools to collect and interpret data on user behavior, marketing metrics, and customer journeys for optimization opportunities\n* Testing: Running CRO programs from scratch, concept to completion to read out of results with next steps.\n* Project management: Project managing tests, while building repeatable, consistent processes and best practices for test execution\n* Leading and supporting the training and development of web/funnel optimization and A/B testing standards\n* Stay updated on industry trends and best practices to ensure our content marketing experiences and CRO strategies remain relevant, innovative, and competitive\n\n\n\nRequirements\n* 4+ years experience in Content Marketing, Communications, Lead Generation, or similar field\n* Experience with testing platforms\n* Strong strategic thinking and problem-solving\n* Strong organizational and project management skills\n* Experience collaborating with and briefing in support agencies/teams and working with creative teams to develop creative assets\n* Strong analytical and reporting skills\n* Strong writing skills with a lens toward product positioning and placement\n\n\n\nNice to have\n* Experience with the following platforms or similar: Contentful, Intellimize/Webflow, Unbounce, Amplitude, Google Analytics\n* Experience in the parenting/family wellness sector\n\n\n\n\n\n$100,000 - $120,000 a yearBenefits include: - Equity- Unlimited PTO - Health - Vision- Dental- Paid parental leave for primary and secondary caregiver- 401k match \n\nHuckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\n\n\nHuckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Marketing and Non Tech jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLos Angeles, CA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nIn the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.\n\n\nWe have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals, and we pride ourselves on a flexible work culture. We're an international company that understands how to cultivate an inclusive environment across remote teams.\n\n\nAnd we're a great place to work too โ we've been named a "Best Place to Work" by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably last year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.\n\n\nWe are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?\n\n\n\nWhat you will do\n* Reporting to the Sr. Director of Partnerships, you will implement and lead joint GTM strategies with cloud partners to maximize market impact, enhance brand presence, and increase revenue.\n* You will cultivate relationships with cloud providers, aligning on joint goals and implementing partnership strategies.\n* You will oversee the management and execution of joint projects and provide regular reports to senior leadership.\n* You will develop new revenue opportunities through cloud partnerships by collaborating with sales, marketing, and product teams to create unique solutions and offerings.\n\n\n\nWhat you will bring with you\n* You have 5-7 years of proven experience in the SaaS industry, specifically with or at cloud providers in sales, business Development, or partnerships\n* You are experienced at managing multiple project simultaneously across multiple departments, setting goals, tracking progress, and providing updates\n* You excel at building, maintaining, and strengthening partnerships with internal and external partners through communication and collaboration with Google Cloud or AWS.\n\n\n\nWhat we look for\n* A team player who can helps us develop long-term partnership strategies with cloud providers.\n* Result oriented approach\n* Availability to travel up to 40% of the time\n\n\n\nWhen you join Sysdig, you can expect:\n* 401(k) Retirement Savings Plan\n* Maternity and Parental Leave\n* Mental health support for you and your family through the Modern Health app\n* Great compensation package and flexible working arrangements\n* Development opportunities\n\n\n\n\n\n\nThe U.S. annual on target earnings (OTE) range for this full-time position is between 210,000 USD and 289,300 USD/year USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.\nWe would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.\nSome of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.\nSysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.\n\n\n#LI- MC1\n#LI-Hybrid \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Cloud, Senior and Non Tech jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nFlexible - CA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\n \n\n\n\nWe are looking for a Financial Reporting Manager who will help us to create financial statements of legal entities in different countries, keep financial records and general ledger and automate accounting processes.\n\n\n\nWHAT YOUโLL BE DOING:\n\n* Perform complex general ledger accounting functions, ensuring the accuracy of financial records and compliance with relevant regulations\n\n* Oversee financial reporting processes and ensure the accuracy of financial reports\n\n* Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements for companies in different countries\n\n* Adhere to International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP) \n\n* Review and analyze financial data and provide recommendations for improvement\n\n* Develop and implement internal controls and policies to ensure compliance with laws and regulations\n\n* Manage the preparation of external financial reports for regulatory agencies (e.g. VAT Returns in UAE)\n\n* Analyze financial documents and provide advice to management on financial decisions\n\n* Implement new accounting software, enhancing overall productivity and data accuracy\n\n* Communicate with other departments, external auditors, and consultants.\n\n\n\n\n\nWHAT WE LOOK FOR IN YOU:\n\n* 5+ yearsโ experience in accounting and financial reporting\n\n* Excellent knowledge of IFRS\n\n* Experience in working with auditors and consultants\n\n* Experience in automatization of accounting processes and ERP implementation is a plus\n\n* Experience in Caseware as advantage\n\n* Team player with excellent communication skills\n\n* Can-do attitude toward challenges\n\n* Willingness to solve "out of the box" tasks\n\n* Fluent English\n\n\n\n\n\nWHY SHOULD YOU JOIN OUR TEAM?\n\n* Great challenges with various opportunities to prove your talents\n\n* A welcoming international team of highly qualified professionals\n\n* Remote work from anywhere in the world\n\n* Great corporate culture with internal events\n\n* Supportive and empowering environment\n\n* Flexible schedule\n\n* 40 paid days off\n\n* Competitive salary\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n
$30,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About us\n\nPomelo Care is building the first at-scale, evidence-based pregnancy and newborn care platform, transforming outcomes for pregnant people and babies. Our technology-enabled care platform engages patients early, conducts continuous risk assessments, creates a personalized care plan and team for each patient, and delivers coordinated virtual care and care management throughout pregnancy, NICU, and in the postpartum year to improve outcomes. \n\nPomelo manages individual risk factors for poor pregnancy outcomes (e.g., diabetes, hypertension, behavioral health, substance use disorder, social determinants, etc.) to reduce preterm births, NICU admissions, c-sections, and maternal mortality and morbidity. We also support families whose babies are in the NICU to help them care for their newborns, prepare for timely discharge, and confidently transition to home care with 24/7 telemedicine access to the Pomelo care team. \n\nWe are a multi-disciplinary team of clinicians, technologists, and problem solvers who are humble, eager to learn, and passionate about improving care for moms and babies. We are backed by leading investors, including a16z, First Round Capital, Box Group, SV Angel, Operator Partners, and the founders of leading digital health companies such as Landmark, Flatiron Health, and Pillpack.\nRole Description\n\nYour north star: Build out and oversee the revenue cycle function for the Pomelo doula business line, ensuring that we are submitting accurate claims and collecting payment in a timely manner.\n\nIn this role, you will have the following responsibilities: \n\n\n* Oversee all revenue cycle metrics for the doula business line, including AR, collections rate, clean claims rate, etc, and regularly implement plans to continuously improve performance\n\n* Set up all internal processes and infrastructure for fee-for-service claims submission, adhering to any federal, state, or plan-specific guidelines\n\n* Develop a revenue cycle playbook that outlines all of the processes required for new launch set up and plan-specific billing that can be referenced by a broader team as we scale\n\n* Stay up to date with billing regulations, guidelines, and changes in Medicaid rules, ensuring compliance with billing requirements\n\n* Collaborate with the coding, customer success, product, and data teams to streamline our revenue cycle operations\n\n* Manage a small team of revenue cycle specialists\n\n* Manage third party billing vendor, including holding them accountable to key revenue cycle metrics\n\n\n\nWho you are\n\n\n* 5+ years revenue cycle experience with telehealth companies\n\n* Experience overseeing key revenue cycle KPIs, including AR, clean claims rate, timely submissions, etc.\n\n* Meticulous attention to detail\n\n* Passionate about maternal and child health\n\n\n\nWhy you should join our team\n\nBy joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.\n\nWe strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.\n\nAt Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.\nOur salary ranges are based on paying competitively for our companyโs size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $95,000-125,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.\n\n#LI-Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n
$30,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nABOUT THE POSITION \n\nAs the Associate Creator Marketing Manager, you will play a key role in working with content creators across major online platforms (Twitch, YouTube, TikTok, etc.) to support global marketing and communication campaigns for Digital Extremesโ games, including Warframe and Soulframe. \n\nWith a focus on the Americas, develop relationships with content creators, research and explore new and creative opportunities to work with them, and, where appropriate, partner with agencies and regional teams for global campaigns.\n\nRESPONSIBILITIES \n\n\nDevelop strategic creator marketing plans, activations, media buys and partnerships through paid, earned and owned channels to create and execute effective programs across various platforms to improve reach, engagement and acquisition efforts of a new launch title\n\nEffectively collaborate with or manage Digital Extremesโ creator marketing agencies in supporting campaigns, taking full advantage of their capabilities across building streaming programs, creative content development, event planning, gifting, reporting and more.\n\nCollaborate with the Digital Extremes Community Management team to help support the Community Creator Program. Integrate with Digital Extremes Community and Marketing stakeholders to ensure alignment and synergy across all relevant initiatives, while partnering with the Development team to become a game expert that effectively communicates their vision\n\nForecast outcomes, track performance, and report on established KPIโs and metrics to help inform consumer insights and how we can continue to improve campaign capabilities, effectiveness and efficiencies.\n\nSupport the day-to-day project management and execution of creator marketing initiatives, track tasks, resources, and deadlines across various cross-functional groups primary related to paid social, video, promotions and livestreams on channels such as YouTube, Twitch, Twitter, TikTok and similar\n\nExplore ways to create new partnerships, innovative programs, leverage new channels and integrate new tools to improve performance of existing channels and to expand influencer marketing capabilities helping support multi-platform game releases including mobile\n\nAttend consumer shows and industry events as an active and contributing member of the greater global creator community to build and foster lasting relationships with creative partners across channels and nearly all markets\n\nContribute responsibly as an accountable member of the Marketing group which includes forecasting marketing budgets, accurately tracking, and reporting on program costs\n\nAssist with central support tasks for Digital Extremes, while also maintaining project management tools such as JIRA, Google Docs, Confluence, Basecamp\n\n\n\n\nREQUIREMENTS \n\n\n3+ years of publishing experience in video games or entertainment industries.\n\nAt least one year of direct experience working with content creators.\n\n3+ years of experience working with creators within a live service games publishing environment - agency or studio.\n\nDetail-oriented, quality-focused and driven to consistently meet tight deadlines while still achieving objectives and progressing long-lead projects\n\nEmbrace accountability and feel Individual responsibility for championing outcomes despite projects with shared ownership\n\nStrong understanding of marketing and communications principles\n\nStrong knowledge of the video game industry, content creators, and popular and emerging content creator platforms, including YouTube, Twitch, etc.\n\nStrong creative skills with experience developing unique and imaginative marketing programs\n\nStrong understanding of Creators and their communities, and how to best partner with them, across popular and emerging channels.\n\nExperience in planning and executing paid and organic Creator Marketing programs for AAA titles - live services games are a bonus!\n\nAbility to leverage analytics, insights and reporting to make more informed decisions\n\nStrong organizational and project management skills capable of working on numerous projects in a fast-paced deadline-driven environment\n\nCapable of effectively communicating, coordinating and building internal relationships through digital communication platforms and video conference, including the ability to maintain effective working partnerships with external studio partners in various remote locations\n\nIntermediate skill with MS Office and Google Suite\n\nBasic skill in searching, analyzing and organizing Influencer viewership and audience data through Tracking Tools (e.g. - Rainmaker, GameSight, GRIN, etc.)\n\nBasic skill in UTM creation and analysis through Tracking Tools (Google Analytics, GameSight, etc.)\n\nAvid gamer. Warframe fan a plus! \n\n\n\n\nPREFERRED EXTRAS\n\n\nExperience working with or managing agencies in the planning and execution of short and long-term marketing campaigns\n\nUnderstanding of live-service marketing strategies to engage and retain players\n\nBasic skill in Photoshop / Rush / OBS\n\nBasic skill with JIRA, Trello, Basecamp and Asana\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Marketing and Non Tech jobs that are similar:\n\n
$30,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithumโข is the worldโs most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nAs a Legal Operations Manager, you will bring your creativity, energy, and tech-savvy expertise to support our high-growth, e-commerce technology company. You will manage contract workflows, support compliance, and drive process improvements while working closely with all levels of the legal team and cross-functional partners. This role is ideal for a self-motivated legal operations professional with a background in technology, procurement, and corporate administration who thrives in a fast-paced environment and enjoys developing new skills.\n\n \n\nResponsibilities\n\n\n* Manage and support the workflow for various contract documents, including NDAs, procurement agreements, client agreements, and renewal forms for our technology offerings to meet company objectives.\n\n* Provide contracting support for the in-house procurement team by leading or assisting with specific requests in collaboration with the legal team.\n\n* Assist with improving and managing agreement templates, policies, and processes to address recurring business needs\n\n* Help drive process improvements and support our contracts lifecycle management (CLM) linitiatives and updates.\n\n* Oversee insurance policy applications, renewals, questionnaires, insurance certificate requests, and related processes.\n\n* Assist with bankruptcy proofs of claim and submissions and provide administrative litigation support for client disputes as needed.\n\n* Support in-house counsel on data security and privacy matters, working cross-functionally with the information security team to document and respond to data deletion and correction requests and manage related processes.\n\n* Prepare, review, and manage annual reports, Secretary of State filings and document orders, required notice letters, certifications, information requests, and administrative filings, including tracking and calendaring compliance-related deadlines.\n\n* Act as a liaison between internal and external clients to efficiently drive the contract review and approval process and provide project management support for various ad hoc data collection projects as needed.\n\n* Support transactional business development initiatives.\n\n* Perform various other projects and duties as assigned.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* 5+ years of relevant experience, ideally with both a law firm and an in-house corporate legal team, supporting contracts management and corporate administration.\n\n* Excellent verbal, written, analytical, and persuasive skills, including contract negotiation, and the ability to interact effectively and collaboratively with all levels of employees and management.\n\n* Resourceful, inquisitive, and driven to learn new skills with a strong desire to gain a comprehensive understanding of the company's business.\n\n* Strong organizational skills to manage multiple projects with shifting priorities and high attention to detail.\n\n* A team player with superior interpersonal skills, a positive attitude, and a sense of humor who works effectively in a collaborative environment.\n\n* Proficiency in Microsoft Office (Word, Excel, PowerPoint), Slack, SharePoint, Salesforce and DocuSign, with experience using CLM systems.\n\n\n\n\nPreferred Qualifications \n\n\n* A degree in a related field, such as paralegal studies, legal studies, business administration, or a similar discipline.\n\n* Related experience in the e-commerce industry.\n\n\n\n\n \n\nTravel Required\n\nUp to 10% (adjust % for roles where travel is frequent)\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n \n\nWhat itโs like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n
$45,000 — $77,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Company\nOne of the fastest-growing and most trusted companies in blockchain security, CertiK is a true market leader. To date, CertiK has worked with over 3,200 Enterprise clients, secured over $310 billion worth of digital assets, and has detected over 60,000 vulnerabilities in blockchain code. Our clients include leading projects such as Aave, Polygon, Yearn, and Chiliz.\n\n\nInvestors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital and other investors.\n\n\nAbout the Role\nWe are seeking an innovative and driven Social Media Manager to execute CertiKโs social media strategy across multiple platforms. You will play a pivotal role in building our online presence, engaging with our community, and fostering relationships with key opinion leaders (KOLs), clients, and partners to drive co-marketing initiatives. You will work closely with CertiKโs Head of Social Media to align strategies and ensure consistent messaging across all platforms.\n\n\n\nResponsibilities\n* Develop and Execute Social Media Strategies: Manage and grow CertiKโs presence across X, LinkedIn, and emerging platforms.\n* Content Creation: Collaborate with internal teams to produce engaging, on-brand content, including posts, graphics, and videos.\n* Community Engagement: Actively engage with our community, responding to comments and messages, and fostering a vibrant, positive environment.\n* Campaign Management: Plan and execute social media campaigns to drive awareness and engagement.\n* Trend Monitoring: Stay current with blockchain, Web3, and cybersecurity trends to create relevant and timely content.\n\n\n\nRequirements\n* At least 1 year of experience managing social media, preferably in tech, blockchain, or crypto industries.\n* Excellent written and verbal communication skills with a strong ability to adapt tone and style.\n* Proven ability to multitask and manage multiple social media platforms simultaneously.\n* Experience in community management, particularly in blockchain/crypto spaces.\n* Self-motivated and able to work independently in a fast-paced environment.\n* Strong relationship management skills.\n\n\n\nPreferred Qualifications\n* Experience with co-marketing initiatives and partnership campaigns.\n* Previous experience working with blockchain or crypto communities.\n\n\n\n\n\n\n#blockchain\n#startups\n#hiring\n\n\nCertiK accepts applications for this position on an ongoing basis. \n\n\nCertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.\n\n\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n\n\nCertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.\n\n\nCertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.\nhttps://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf\n\n\nAll CertiK employees are expected to actively support diversity on their teams, and in the Company. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$50,000 — $82,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote / Europe/ Dubai
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSocial Media Manager\n\n\nPosition Overview:\nWe are seeking a dynamic and experienced Social Media Manager to join our team. The ideal candidate will have a proven track record in managing social media platforms, particularly Twitter, and will be adept at creating engaging content. Additionally, experience in managing Discord communities, a deep understanding of web3 technologies, and expertise in public sentiment management are essential.\n\n\nKey Responsibilities:\nDevelop and implement a comprehensive social media strategy for Twitter to increase brand awareness, engagement, and follower growth.\nCreate, curate, and manage high-quality, engaging content across all social media channels, with a focus on Twitter.\nMonitor, respond to, and engage with our online community, fostering a positive and active social media presence.\nManage and grow our Discord community, ensuring active participation and engagement.\nAnalyze social media metrics and generate reports to measure the effectiveness of social media campaigns and strategies.\nMonitor public sentiment and manage any potential social media crises, ensuring timely and appropriate responses.\nStay up-to-date with the latest trends in social media, web3, and community management.\nCollaborate with the marketing and content teams to ensure consistent messaging and branding across all platforms.\nIdentify and engage with key influencers and community members in the web3 space.\n\n\nQualifications:\nProven experience in social media management, with a focus on Twitter and Discord.\nStrong writing, editing, and content creation skills.\nIn-depth knowledge and understanding of web3 technologies and the cryptocurrency landscape.\nExperience in community management and engagement strategies.\nExcellent communication and interpersonal skills.\nAbility to work independently and as part of a team.\nStrong analytical skills and the ability to interpret social media metrics.\nExpertise in managing public sentiment and handling social media crises.\nCreative thinker with a passion for innovation and staying ahead of industry trends.\n\n\nPreferred Qualifications:\nPrevious experience working in a web3 or blockchain-related company.\nFamiliarity with social media management tools and analytics platforms.\nExperience in influencer marketing and collaboration.\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Marketing and Non Tech jobs that are similar:\n\n
$50,000 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAnywhere
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365โs culture is focused on empowering team members to produce top-notch results while elevating their skills. Weโre constantly evolving and improving to make sure we are and always will be โBest in Classโ ... and we want that for you too!\n\n\nAs the Sales Manager overseeing Emerging Markets, you will be a critical piece in R365โs expansion beyond the restaurant vertical, selling into organizations in restaurant-adjacent, and new verticals, leading with Restaurant365โs AI-based Employee Training platform. Youโll be responsible to start, for leading a team of six Account Executives, bringing R365โs employee training solutions to adjacent verticals such as hotels, retail, senior living, and more. \n\n\n\nHow you'll add value: \n* Work with Employee Training team(s) Lead the Sales team to identify and sell into businesses in adjacent verticals \n\n\n* Hold team of AEโs accountable to generating pipeline that leads to closed revenue and quota attainment \n\n\n* Build and finalize the playbook and materials to launch solutions into new verticals, Employee Training, to start \n\n\n* Selling on value and return on investment vs. features & functions \n\n\n* Uncovering pain points and business impact that maps back to our solutions \n\n\n* Demonstrating adaptability and flexibility as part of an ever-growing team \n\n\n* Manage entire sales cycle from self-sourcing new opportunities to close \n\n\n* Ensure new Customers remain on track to โgo liveโ in implementation, post-sale \n\n\n* Maintain accurate pipeline and forecast \n\n\n* Network with existing customers and vendor partners to build and maintain a long-lasting business relationships \n\n\n* In-depth knowledge of the ExpandShare platform to present to prospective clients \n\n\n* Continual industry research to identify trends in the marketplace \n\n\n* Work with Sales Engineers to perform complex demos, conduct requirements analysis & scoping \n\n\n* Utilize a systematic approach and process on a new opportunity from start to finish in order to close business \n\n\n* Other duties as assigned \n\n\n* Occasional travel may be required \n\n\n\nWhat you'll need to be successful in this role: \n* SaaS Sales Leadership experience, ideally in an early-stage environment \n\n\n* Prefer early-stage, or new verticals, helping customers, and the company alike, โcross the chasmโ into new horizons \n\n\n* Bachelorโs degree preferred or an equivalent combination of education, training, and experienceโฏ \n\n\n* 3+ years of proven Account Executive experience, preferably in SaaS, and ideally with LMS experience \n\n\n* 2+ years of Sales Management experience \n\n\n* Experience recruiting AEโs to a start-up environment \n\n\n* Ability to analyze the needs of a client and provide strategic business solutions for successful outcomesโฏ \n\n\n* Highly motivated and results-orientedโฏโฏ \n\n\n* Experience with Salesforce or similar customer relationship management (CRM) softwareโฏ \n\n\n* Strong presentation skillsโฏ \n\n\n* Excellent and concise verbal, written and interpersonal communication skillsโฏ \n\n\n* Ability to develop and follow a sales processโฏ\n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $140,000 - $165,000 + commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n\n$140,000 - $165,000 a year\n\n#LI-JZ1\n\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Manager of Patient Success oversees escalation management procedures for Nateraโs patient community and field sales organization. This role will lead a team of patient billing experts focused on increasing patient satisfaction by resolving escalations and maintaining a solid relationship with the patient. This will be accomplished through various forms of communication, including phone, email, and chat. \n\nThe Manager of Patient Success will be expected to manage high communication with internal leadership and patients from engagement to resolution.\n\nPRIMARY RESPONSIBILITIES: \n* \nDrive high-level collaboration and coordination with various business functions to resolve escalated patient needs. \n* \nManage a team that entails issuing tickets, responding to tickets, and escalating ticket issues as necessary, \n* \n Owning the second level line of escalation to our patient billing call center agents. โข Responsible for leading patient outreach efforts to resolve escalated issues. \n* \nResponsible for developing and analyzing escalation performance metrics by maintaining weekly metrics and quality trends, including time to resolution and patient escalation summaries. โข In charge of maintaining and improving procedures for patients and field personnel โข Lead operational programs, projects, and initiatives that help drive the sustaining business forward through patient resolution. \n* \nKeeps key internal leaders and other stakeholders apprised of the escalation status. โข Leads post-issue root cause analysis (RCA) discussions to minimize and eliminate future occurrences. \n* \nEnsures timely closure of escalation cases. \n* \nThis role regularly works with PHI, both in paper and electronic form, and has access to various technologies to access PHI (paper and electronic) to perform the job. โข Employees must complete HIPAA/PHI privacy training, General Policies, Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire. \n* \nMust maintain a current status on Natera training requirements. \n* \nEmployees must pass a post-offer criminal background check. \n\n\n\nQUALIFICATIONS: \n* \n Bachelorโs degree or equivalent. \n* \nMinimum of two years of call center experience in inbound and outbound capacity. \n* \nMinimum two years of salesforce.com experience \n* \nMinimum of 2 years of billing experience \n* \nBackground in medical billing preferred \n\n\n\nKNOWLEDGE, SKILLS, AND ABILITIES: \n* \nOutgoing personality with excellent oral & presentation skills. \n* \nAbility to think strategically as well as execute tactically \n* \nEmphasis on competitive analysis and team-first attitude. \n* \nAbility to relate and educate our billing offerings to potential patients and internal agents โข Strong quantitative and MS Excel skills \n* \nSelf-motivation, with the desire and capacity to work independently and collaboratively, โข Must act with a sense of urgency. \n* \nExcellent organizational and communication skills (written and verbal) \n\n\n\nPHYSICAL DEMANDS & WORK ENVIRONMENT: \n* \nDuties are typically performed in an office setting; however, working from home is an option. \n* \nThis position requires using a computer keyboard, communicating over the telephone, and reading printed material. \n* \nDuties may sometimes require working outside regular hours (evenings and weekends)\n* \n25% travel is required for this position\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round\n\n\nThe Role\nAre you ready to make a significant impact in a fast-paced, innovative environment? We are on the lookout for an experienced Enterprise Customer Success Manager to join our dynamic B2B SaaS company thatโs revolutionising the way businesses operate in a nascent market!\n\n\nImagine being at the forefront of change as our customers transition from outdated manual processesโthink spreadsheets, emails, and foldersโto harnessing the power of our cutting-edge GRC Automation tool. In this pivotal role, you will be the guiding force for enterprises embarking on an exciting journey of transformation, helping them unlock new levels of efficiency and success as they adopt our solutions for the very first time.\n\n\nIf youโre passionate about driving customer success and thrive in an environment where innovation meets opportunity, this is your chance to shine! Join us and be part of a team that's not just changing how work gets done but also shaping the future of the industry. Your expertise will be crucial in empowering clients to embrace automation and redefine their workflows.\n\n\nReady to make a difference? We canโt wait to meet you!\n\n\n\nSome key responsibilities of the role:\n* Ownership of GRR goals for a Portfolio of high-value accounts: Oversee a designated portfolio of mid-market accounts, ensuring high levels of customer satisfaction and retention while identifying opportunities for upselling and cross-selling.\n* Lead GRC Transformation Projects: Drive the planning and execution of GRC transformation initiatives, collaborating with clients as well as internal product teams to align project delivery goals with the customersโ business objectives\n* Act as a Trusted Advisor: Serve as a consultant to CISOs and other key stakeholders, providing insights on information security best practices and compliance requirements.\n* Monitor Key Performance Indicators (KPIs): Track and improve leading indicator metrics such as Net Promoter Score (NPS), product adoption rates, and customer engagement levels to assess and improve the health of the customer accounts\n* Conduct Quarterly Business Reviews (QBRs): Facilitate regular QBRs with clients to discuss progress, gather feedback, and ensure alignment on future goals and strategies.\n* As an SME, mentor / guide other CSMs: As a subject-matter expert, guide other CSMs in the team navigate complexities with their customer engagements, while also leveraging the knowledge to improve internal processes and playbooks.\n\n\n\nSome key requirements of the role:\n* 5+ years of experience in customer success, consulting, or project management, with a focus on mid-market or enterprise accounts.\n* Proven experience in managing complex, multi-phase digital transformation projects with a focus on scaling impact and results.\n* In-depth understanding of Governance, Risk, and Compliance (GRC) frameworks (GDPR, HIPAA, SOC 2), with hands-on experience leading large-scale transformation initiatives in this space.\n* Strong project management skills, capable of handling multiple complex initiatives.\n* Excellent communication and relationship-building skills with senior stakeholders.\n* Proficiency in CRM tools and data analysis software.\n\n\n\nBenefits\n* Remote First Policy\n* 5 Days Working With Flexi Hours\n* Group Medical Insurance (Parents, Spouse, Children)\n* Group Accident Cover\n* Company Sponsored Device\n* Education Reimbursement Policy\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Non Tech jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBengaluru
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About Us\n\nQualio is on a mission to empower life science teams to launch and scale life-saving products. Weโre doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by over 600 highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development. \n\nThe Qualio team is all-remote, and currently distributed across North America, Europe and Australia.\nWhatโs the opportunity?\n\nWe are looking for a Sr. Revenue Operations Manager to help manage processes, systems, and data for the revenue functions of Qualio (Marketing, Sales, and Customer Success). The Sr. Revenue Operations Manager responsibilities include maintaining all systems for the revenue functions, driving efficiency through automation and technology, and ensuring data integrity throughout the systems. To be a successful Sr. Revenue Operations Manager, you should have experience in the same or similar role and deep experience with GTM processes and systems. You should also demonstrate leadership skills and be able to work well with and influence others across the organization. Ultimately, you will ensure that all revenue functions are in line with the companyโs strategic goals.\nWhat will I be doing?\n\n\n* Manage and optimize the use of the revenue technology stack including Salesforce.com, Gong, LeanData, Outreach, Dealhub and other tools\n\n* Assist Revenue leadership in building, documenting, and optimizing business processes\n\n* Serve as a key liaison between sales, marketing, finance, and customer success teams, fostering collaboration and alignment across the organization\n\n* Train and support the GTM teams on revenue operations process and tools\n\n* Create and manage CRM reporting and dashboards\n\n* Establish and maintain top-tier standards for data integrity and accuracy\n\n* Monitor daily operations and address potential issues when they arise\n\n\n\nWhat skills do I need?\n\n\n* 5-7 years experience in Revenue Operations\n\n* Experience with Software-as-a-Service (SaaS) business models, with an understanding of recurring revenue dynamics\n\n* Salesforce administration experience and ideally a certified administrator\n\n* Experience with Gong, Catalyst, LeanData, Looker, Hubspot and Outreach\n\n* Strong quantitative skills and the willingness to dig into data\n\n* Exceptional communication and collaboration skills\n\n* Ability to develop and maintain effective relationships with key stakeholders\n\n\n\nBenefits \n\n\n* Competitive salary\n\n* Matching 401k\n\n* Medical, Dental, and Vision Benefits\n\n* Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance\n\n* Unlimited PTO policy\n\n* Company allowance for home office supplies\n\n* 12 weeks paid parental leave\n\n* Opportunity to make a difference through helping life-saving products get to market\n\n\n\nA note to candidates:\n\nStudies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and thatโs okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Non Tech jobs that are similar:\n\n
$65,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhy this role\n\nEvolveโs Customer Support team is dedicated to enabling and empowering frontline Evolve teammates through the management and delivery of tools, processes and support materials. As an Escalations & Emergency Response Manager for Evolve you will elevate the delivery of hospitality to Evolve vacation rental guests and property owners by overseeing the executive escalation process, ensuring complicated customer concerns are resolved and conducting root cause analysis to determine how Evolve can reduce the amount of escalated customers. You will be energized by in-depth investigations into customer issues and collaborating with teammates to strengthen areas of weakness and replicate bright spots. You will then partner with customer experience leaders to develop initiatives addressing these discoveries; enabling customer facing teams to exceed customer expectations at scale. You will be encouraged to be a detective - ask questions, find clues, develop hypotheses and provide expert analysis on methods for improving hospitality at Evolve. You will also be responsible for developing and implementing emergency plans, training employees on procedures, and coordinating responses during a disaster situation.\n\nWhat youโll do\n\nEscalation Management\n\n\n\n\n* Operates as the primary point of escalation for high-visibility customer issues, including, but not limited to, customer concerns voiced directly to Evolveโs Leadership Team, Better Business Bureau complaints, and social media escalations.\n\n* Lead Inclusion & Community Behavior (ICB) Review Board, investigating and resolving policy violations by Evolve contacts \n\n* Own internal and external communication regarding action plans for bookings impacted by severe weather & natural disasters.\n\n* Coordinate with leaders across Sales & Support for responses to sensitive or escalated customer inquiries.\n\n\n\n\n\n\nCause Analysis & Process Improvement\n\n\n\n\n* Investigate the causes of customer escalations to identify gaps in Evolve processes, policies, knowledge resources, and/or team training\n\n* Make compelling recommendations to business leaders to address escalation causes, utilizing data, case studies, and team or customer feedback\n\n* Partner with leaders across the business to drive changes to Support processes in order to better enable teammates to provide hospitality-centric solutions for both guests and owners.\n\n* Iterate and improve on escalation workflows, communications, and processes to improve how customer concerns are resolved\n\n\n\n\n\n\nEmergency Response Management\n\n\n\n\n* Creating and updating emergency plans, designating evacuation routes, managing communication during a crisis, coordinating with external agencies, and overseeing post-disaster recovery efforts.\n\n* Establish a reporting of potential Evolver teammate impact to the leadership team\n\n* Develops, distributes, and maintains emergency communication protocols and documentation, which may include emergency contact trees, emergency response hierarchy, and other records.\n\n* Point of contact for all Evolvers regarding EP (emergency plans) questions.\n\n* Provide forecasting of potential emergency actions within geographic areas: to include proactive measures to connect with Evolvers within the area, follow -up action plans for those impacted and continued communication efforts after.\n\n\n\n\n\n\nRisk Mitigation\n\n\n\n\n* Collaborate with Legal Team partners to mitigate risk to Evolve as a result of customer concerns, subpoenas, or other requests for information from Evolve\n\n* Own interactions with distribution contacts to ensure sensitive situations are resolved in accordance with distribution partner guidelines, preventing unwarranted suspension of Evolve listings\n\n\n\n\n\n\nWhat makes you a great fit\n\n\n* 5+ years of customer service experience\n\n* 2+ years of emergency preparedness experience\n\n* Ability to handle sensitive and confidential situations with empathy and discretion\n\n* Proven ability to work through complex customer concerns and de-escalate tense situations\n\n* Strong analytical and writing skills, and be able to work well with others both external and internal stakeholders\n\n* Ability to establish and maintain effective working relationships.\n\n* Ability to analyze information under emergency operating conditions and directing the course of action to be taken.\n\n* Able to identify gaps, inefficiencies and flaws in existing processes\n\n* Uses data and storytelling to make convincing recommendations for solutions\n\n* Flexibility to pivot priorities on short notice when urgent situations arise\n\n* Strong communication skills and an ability to build relationships across teams to partner on providing customer resolutions\n\n* Strong customer experience background with a passion for providing customer-centric solutions\n\n* Knowledge of the laws and regulations governing emergency management.\n\n* Knowledge of emergency and/or disaster planning principles and practices.\n\n* Skill in managing and coordinating disaster recovery operations.\n\n\n\n\nCompensation \n\nAnnual base salary range: $87,000 - $100,000, depending on relevant experience. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$50,000 — $87,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About the role\nCrunchyroll is looking for a Senior Manager, Marketing Localization who will ensure that our promotional content resonates with diverse audiences worldwide, transcending cultural and linguistic boundaries. You will lead two specialized teams: a team of Localization Producers focused on managing translation and linguistic QC projects, and a team of Static/AV Producers dedicated to localization production. We need someone with an understanding of localization production, exceptional management skills, and a commitment to delivering high-quality marketing assets. You will grow the organization to support multiple lines of business including Theatrical, SVOD, Home Entertainment, Brand, Games, Events, Lifecycle, Editorial, and e-commerce.\n\nYou will:\n\n\n* \n\nLeadership and Team Management:\n\n\n* Direct and mentor a team of Localization Producers and AV Producers, fostering a collaborative and high-performance work environment.\n\n* Establish clear objectives and performance metrics for both production teams, ensuring alignment with marketing and business goals.\n\n\n\n\n\n* \n\nLocalization Strategy and Execution:\n\n\n* Develop and implement comprehensive localization strategies that align with global marketing objectives and ensure consistency across all localized content.\n\n* Oversee the end-to-end localization production process, including translation, adaptation, and quality assurance, to deliver accurate and culturally relevant marketing materials.\n\n\n\n\n\n* \n\nCross-Functional Collaboration:\n\n\n* Lead team in partnering with Brand Management, Campaign Management, Creative Services, and long-form localization teams to define content objectives and ensure regional placement needs are met.\n\n* Facilitate an environment for effective communication and alignment across departments to support cohesive and impactful localization efforts.\n\n* Collaborate with longform Localization org to enterprise IP localization strategies, Licensor best practices, KNPs, etc.\n\n\n\n\n\n* \n\nVendor Management:\n\n\n* Establish and nurture relationships with translation services, creative agencies, and localization vendors to support outsourced localization needs.\n\n* Manage vendor performance to ensure the delivery of high-quality localization services.\n\n\n\n\n\n* \n\nFreelancer Management:\n\n\n* Recruit, onboard, and maintain relationships with a global network of freelance translators and linguistic quality control specialists.\n\n* Ensure freelancers adhere to quality standards and contribute to the successful execution of localization projects.\n\n\n\n\n\n* \n\nTechnology Integration:\n\n\n* Work with the Marketing Solutions team to identify and implement appropriate tools and infrastructure that enhance localization production workflows.\n\n* Help drive the adoption of technology solutions that optimize translation and production processes.\n\n\n\n\n\n* \n\nReporting:\n\n\n* Deliver reports to Marketing Globalization and Marketing Operations leadership on capacity, resource utilization, and projections.\n\n* Forecast future production needs based on current trends, historical data, and upcoming projects to support strategic planning and decision-making.\n\n* Collaborate with leadership to assess the impact of localization efforts on global marketing initiatives.\n\n\n\n\n\n\n\n\nIn the role of Senior Manager, Marketing Localization you will report to the Director, Marketing Globalization.\n\nWe are considering applicants for the location of Culver City, CA. Will consider US-based remote for the right candidate.\n\n \nAbout You\n\nWe get excited about candidates, like you, because...\n\n\n* You have 12+ years experience in translation, localization, and linguistic quality control, with a solid understanding of international mastering and versioning of marketing content in an entertainment studio\n\n* You have 5+ years experience with marketing campaign workflows, including understanding the creative, static artwork, and AV Post Production processes\n\n* You have 2+ years experience leading teams, including Localization Producers and AV Producers, with skills in team development and performance management.\n\n* You are passionate about theatrical and SVOD campaign marketing. Anime knowledge or fandom a plus!\n\n* You have familiarity with localizing and distributing licensed content\n\n* You have demonstrated experience in managing global freelance linguists, including recruitment, training, and performance evaluation\n\n* You have familiarity with translation management systems and localization technology\n\n\n\nAbout the Team\nOur Marketing Globalization team is the driving force behind the Translations, Localization, and Production of promotional materials across several lines of business. Our work is about more than just translation; it's about tailoring content to resonate with Anime fans around the world. Within Marketing Production and Operations we are dedicated to scaling up Crunchyroll's global marketing presence by bringing creative visions to life and being of service to the broader company to provide support and solutions to anyone in need.\nWhy you will love working at Crunchyroll\n\nIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:\n\n\n* Receive a great compensation package including salary plus performance bonus earning potential, paid annually.\n\n* Flexible time off policies allowing you to take the time you need to be your whole self.\n\n* Generous medical, dental, vision, STD, LTD, and life insurance\n\n* Health Saving Account HSA program\n\n* Health care and dependent care FSA\n\n* 401(k) plan, with employer match\n\n* Employer paid commuter benefit\n\n* Support program for new parents\n\n* Pet insurance and some of our offices are pet friendly!\n\n\n\n\n#LifeAtCrunchyroll #LI-Hybrid \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Non Tech jobs that are similar:\n\n
$50,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nCulver City, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLooking to apply your sales experience to a purpose-driven, operationally focused, and GROWING salesforce making a positive impact in the world? As a Regional Account Manager (RAM) you will be on the frontlines of the largest pure play solar distributor in the Americas as part of one of the most experienced sales teams in the country. You will be the face of Soligent to our customers and be responsible for generating new business and growing existing accounts. The Regional Account Manager develops new business and retains and services clients for a specific geographic region. Thriving in a remote, fast-paced, dynamic environment, the Regional Account Manager plays an instrumental part in bringing clean, affordable, and modern energy to the world.\n\nHelps Soligent make a positive impact by:\n\n\n* Generating and developing new business to meet specified sales goals.\n\n* Maintaining and nurturing existing customer relationships.\n\n* Responding to all customer inquiries and requests in a timely and professional manner.\n\n* Functioning as liaison between our customers and our operations staff.\n\n* Understanding and communicating information regarding company products, services, and policies and procedures to new and existing clients.\n\n* Possessing and maintaining thorough knowledge of solar industry product information.\n\n* Continually gathering information on local competition and prevalent industry and business; communicating information to management and others as needed.\n\n* Ensuring that all required client paperwork is complete, accurate, and submitted on time.\n\n* Providing timely and accurate reports as required.\n\n* Attending and participating in business/trade events that impact the business unit.\n\n* Attending and participating in team strategic sales meetings.\n\n\n\n\nLocation: Remote - Massachusetts\n\nRequired Skills/Proficiencies: The Regional Account Manager must have the following skills:\n\n\n* Expert in NetSuite, MS Excel, Word, and CRM software.\n\n* Commitment to excellence and high standards.\n\n* Strong organizational skills; able to manage priorities and workflow.\n\n* Excellent verbal and written communication and negotiation skills.\n\n* Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.\n\n* Excellent customer service and interpersonal skills with colleagues and suppliers\n\n* Flexibility and innovation as a team player\n\n* Ability to travel by plane or car (Up to 50%)\n\n\n\n\nBenefits\n\nMedical, Dental, Vision, 401K, HSA, FSA, Flexible PTO\n\nTotal expected on track earning for this position is $120,000-$250,000 annually, this includes base salary plus commissions \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$50,000 — $87,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nCharlotte, North Carolina, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About the Team\n\nThe Content and Social Marketing team is the always-on voice of DoorDash. Our mission is to create and distribute valuable, relevant, and consistent content that builds fandom on all sides of our marketplace. From the consumer who is looking to discover the best of their neighborhood, to the merchant that is growing their business, and the Dasher who is earning income on their own terms, our goal is to form meaningful connections with these audiences where they are. \nAbout the Role\n\nWe are seeking a seasoned Senior Manager of Social Media to bring breakthrough social media strategies to life in DoorDash campaigns. You will work closely with award-winning teams to inspire and manage innovative and effective uses of both organic and paid social media tactics as part of multichannel go-to-market plans. In this role, you will impact our highest visibility marketing efforts and have the opportunity to work across multiple business priorities.\n\nYou will report to the VP, Brand & Creative Marketing within the Marketing organization\nYouโre excited about this opportunity because you willโฆ\n\n\n* Manage end-to-end social media planning and execution as a key channel in campaign go-to-market plans.\n\n* Partner with highly awarded internal and external media and creative agency partners to conceive and produce innovative and effective social media strategies and tactics.\n\n* Work with analytics teams to set and track social media performance objectives that contribute to larger business goals.\n\n* Participate in and contribute to cross-functional campaign meetings, documentation, and info-sharing.\n\n* Build and maintain strong relationships with collaborators within and outside of the Marketing organization.\n\n\n\nWeโre excited about you becauseโฆ\n\n\n* You are an expert in your field, with 8+ years experience in social media roles for major brands. You understand the nuances of how popular social media platforms work โ from their products and features, ad formats, to their unique user cultures. You stay current with channel best practices and take a curious and experimental approach to emerging platforms, features, and trends. \n\n* You have a track record of breakthrough campaign experience, either agency- or client-side, for major consumer brands (preferably tech).\n\n* You have exceptional project management and collaboration skills, and thrive in complex and fast-moving situations that involve large teams.\n\n* You can demonstrate with data what social media success looks like. You have deep knowledge of native and third-party social media analytics tools, and can extract and interpret performance results against business goals.\n\n* You are driven toward excellence, passionate about creativity, and excited to push the horizons of how social media shapes culture.\n\n\n\n\n \n\nNotice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only\nWe use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.\nThe Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Non Tech jobs that are similar:\n\n
$50,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Account Manager role is the specialization area of our CX organization that focuses on growing customer wallet share within the Appcues customer base by identifying, qualifying, and closing expansion opportunities. Reporting to the Director of Account Management, you will optimize revenue from existing customers through renewal negotiations, outreach campaigns, and individual customer business reviews. You will work closely with our Customer Success and Implementation Managers to ensure customers are experiencing excellent product outcomes. The ideal candidate will have a SaaS account management background, and will be comfortable working with new technology to drive engagement with decision-makers and influencers within product, marketing, engineering, and customer success teams. \n\n\n\nRole Responsibilities \n* Build and expand relationships and awareness of Appcues, primarily within our self-serve, SMB and mid-market accounts\n* Manage the renewal process and exceed renewal goals \n* Develop and implement strategies for creating upsell and cross-sell opportunities\n* Conduct sales qualification calls and platform demos for new teams within assigned accounts to expand total customer contract value\n* Evaluate core usage trends and articulate value to show Appcues impact and provide strategic recommendations during business reviews\n* Identify and document business goals, technology stack, and how customers are using Appcues\n* Partner with Customer Success Managers to increase adoption of Appcues platform\n* Advocate for customer needs for training and services where needed\n* Advocate for the overall health of relationship to Appcues, acting proactively to address issues and concerns\n* Engage with Appcues Support, Success, and Billing teams to ensure customer questions are addressed in a timely manner\n* Develop and manage customer relationships for assigned accounts to gain strategic positioning with decision makers, retain existing revenue, and attain additional business \n\n\n\nSkills, Knowledge and Experience\n* Minimum 2 years of managing and growing a portfolio of relationships with buyers\n* Demonstrated progressive successful account management experience managing hundreds of customers\n* Experience with negotiating and closing commercial contracts\n* Experience running SaaS platform demos\n* Strong customer orientation, dedication, and passion for delivering a great customer experience\n* Excellent verbal and written communication skills\n* Collaborative and team oriented\n* Experience using Salesforce.com\n* Motivated, self-directed and results oriented\n* Comfortable learning and using new technology\n* Knowledge and Interest in Appcues and PLG methodology preferred\n* You share our values, and work in accordance with those values\n* Ability to use Appcues to aid in your goals\n\n\n\n\n\n$60,000 - $80,000 a yearThis position is also eligible for variable compensation \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMission:\n\nAt Airtame, our mission is to build the best collaboration solutions for businesses and schools. Our wireless collaboration, digital signage and video conferencing solutions empower educators and students to share, learn and connect on equal footing, no matter their device type, both locally and hybrid.\n\nYour mission in this role is to ensure Airtameโs products are effectively marketed and sold through our channel based on a strong relationship with our partners.\n\nHeadquartered in Copenhagen, with colleagues across the US and Europe, we pride ourselves on strong company culture and collaborative working spirit.\n\n\nThe Role in details:\n\n\nAs we expand our footprint in the NA market, we are looking for a Channel Marketing Manager who will help us develop and execute the marketing strategy for our partner and distribution channel. \n\nIn this role, you will work remotely from EST time zone in close collaboration with our Senior Channel Manager, based out of GA. You can also expect regular collaboration with commercial, marketing and product team members based out of HQ, in Denmark.\n\nLeveraging your combined expertise in effective marketing execution and fostering relationships, you will be responsible to plan and execute partner campaigns and events, and will collaborate with channel partners to develop joint marketing strategies.\n\nThis role will require approximately 10 - 15% travel time to selected partners and events.\n\n \n\nAccountabilities:\n\n\n* Work closely with the commercial channel leadership to shape the Airtame brand in the NA market.\n\n* Manage relationships with resellers to ensure coherency of the brand and marketing materials.\n\n* Develop and implement training programs and partner marketing events to ensure partners and customers understand Airtameโs products and value proposition.\n\n* Work closely with Airtame channel sales partners (resellers, distributors and alliance partners) to develop effective, trackable, marketing campaigns.\n\n* Support global product launches and spearhead the successful introduction to NA partners.\n\n* Constantly evaluate the performance of the demand generation programs and weigh it against our investments in the market.\n\n* Execute Channel Marketing Plan.\n\n* Plan Airtameโs annual participation at InfoComm, including overseeing suppliers and logistical execution.\n\n\n\n\n\n\nRequirements:\n\n\n* 4+ years of experience in channel marketing or field marketing roles.\n\n* Experience from a SaaS, B2B business preferably in the Technology or AV industry.\n\n* Excellent knowledge of online marketing methods, tools, and strategies.\n\n* Strong communicator with good stakeholder management skills.\n\n* High detail orientation with a strong ability to define and adjust priorities.\n\n* Ability to work independently and in a team. \n\n* Experience within AV: collaboration, signage, and hybrid conferencing is a bonus.\n\n\n\n\n \n\nCompensation and Benefits Package\n\nThe compensation for this position ranges from $80,000 to $95,000. This is a remote position for someone based on the East Coast of the USA, ideally in Georgia or surrounding states. \n\nAlong with a competitive salary, we offer an extensive benefits package that includes:\n\n\n* Comprehensive health benefits package, including medical, dental, and vision coverage\n\n* 401(k) retirement savings plan with company match\n\n* Flexible remote work arrangements and focus on work-life balance\n\n* 3-weeks of PTO in Year 1 going to 4-weeks in Year 2\n\n* Additionally 5 company paid "Flex" days allowing you to refresh and reset\n\n\n\n\nAirtame is an equal opportunity employer. We have our HQ in Denmark, colleagues co-located in New York, Atlanta and Budapest, plus full-time remote workers. This feeds into our international mindset, with people from 20+ nationalities that make up the Airtame team.\n\nOur work-life cultural balance is key to our success. We have a growing Women in Tech community, and regular team building events throughout the year. Our team encompasses our values of trust and caring for each other to support and nurture talent in a fun and collective way.\n\n \n\nWhat our employment decisions are NOT based on\n\nRace, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, family or parental status, protected veteran status, genetic information, or any other legally protected classification or status. And we will not tolerate discrimination or harassment.\n\nWhat our employment decisions ARE based on\n\nBusiness needs, job requirements, individual qualifications, and candidates potential for growing with Airtame. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Senior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nABOUT THE ROLE\n\nCalibrate is looking for positive, energetic, and experienced member-centric support representatives to deliver exceptional care to our valued members through multiple channels, including phone support. In this role you will be responsible for completing tasks and resolving member inquiries to deliver an excellent experience, while helping our members achieve their desired outcomes. \n\nThe shift for this role is 11:30am-8:00pmEST. The pay rate for this role is $18.00-22.00 per hour.\n\nKEY RESPONSIBILITIES\n\n\n* Efficiently manage a high volume of inbound member calls in a professional, timely and caring manner while providing accurate answers and information\n\n* Respond to inquiries from members in a timely, professional, and empathetic manner; follow-up to ensure resolution\n\n* Ensure quality member experiences are consistently delivered across channels (asynchronous messaging, phone, live chat) following all local, state, and federal guidelines\n\n* Identify membersโ needs by asking clarifying questions, researching issues and providing solutions and/or alternatives within established workflows\n\n* Engage, support, and retain members by building rapport and going the extra mile while providing compassion and empathy that results in solutions\n\n* Demonstrate Calibrateโs values with every member interaction\n\n* De-escalate situations involving dissatisfied members, offering empathetic assistance and support\n\n* Thoroughly document all member interactions, next steps and escalating to your manager as appropriate\n\n* Make outbound calls to members, labs and pharmacies as part of various workflows\n\n* Contribute to achieving Calibrate service level agreements through collaboration with team members, leaders and other departments\n\n* Support Calibrate members in a variety of areas such as responding to general program inquiries, verifying member information, processing account updates, and leverage strong computer skills and the ability to navigate through multiple systems to research information quickly and effectively\n\n* Provide accurate, valid and complete information by using the right methods/tools that align with member request and asking for support if information is incomplete\n\n* Share member feedback and information with Associate Managers in order to continuously improve and evolve the member experience\n\n* Strong interpersonal skills with the ability to build rapport quickly and communicate effectively with members and other team members of Calibrate.\n\n* Serve as a proud brand ambassador for Calibrate, consistently championing our core values\n\n* Take ownership of your personal performance including key metrics relevant to Calibrate standards\n\n* These are key responsibilities for this role but may change with evolving business needs\n\n\n\n\nBACKGROUND AND EXPERIENCE\n\n\n* Highschool degree or equivalent required\n\n* A self-starter with the ability to hold yourself accountable in a remote working environment\n\n* Strong verbal and written communication skills. Patient, personable, and kind -- in writing, in person, on the phone, and on video\n\n* A quick learner and comfortable using a variety of applications and software, which will include practice management systems, electronic health records, and related software; must be knowledgeable in Microsoft Office, Gmail, Google Drive, and Slack and have familiarity with CRM systems and practices\n\n* Previous experience in hospitality, member services, or customer support, ideally at an early-stage startup\n\n* High level of creativity with problem-solving and troubleshooting\n\n* Adaptable and flexible to changing priorities, SLAs, workflows and organizational changes\n\n* Strong time management and organizational skills with the ability to prioritize and self-motivate to achieve and exceed personal, team and department SLAs and goals\n\n* Great active listening skills with a focus on empathy\n\n* Ability to work under pressure, with an escalated members\n\n* Strong work ethic and ability to remain positive with day to day impact on the workload\n\n* Enjoys working both independently and collaboratively as part of a remote team\n\n* Able to multitask by conducting phone conversations while documenting details of the call and moving the call forward\n\n* Strong preference for individuals who have worked in omni channel support centers\n\n* Impeccable attention to detail\n\n* Multilingual skills a plus, but not required\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n
$50,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSalt Lake City, Utah, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.