Pure Storage is hiring a
Remote Senior Manager CX Product Management
\n \n\nSHOULD YOU ACCEPT THIS CHALLENGE...\n\nAs Senior Manager of CX Product Management, you will lead all aspects of Product Management for Pure’s fast-growing professional services and solutions portfolio. Professional Services are a key part of helping customers to quickly realize the full value of Pure’s Modern Data Experience and a major component to achieving world-class customer NPS scores!\n\nYou’ll work closely with the Pure Customer Experience (CX) team, customers, sales leadership, and our partner organization to set the strategic direction for Pure’s industry-leading services portfolio.\n\n\nCollaborate with the Professional Services Delivery team and lead a professional services product portfolio strategy including roadmap, value differentiation, and competitiveness along with ensuring operational excellence and readiness for launch.\n\nAssess the competitive and market landscape and accurately predict trends\n\nMasterfully execute plans to drive awareness, value messaging, competitiveness, and operational excellence around all professional services.\n\nDesign, develop, and test innovative pricing models and build the foundational standard work necessary to effectively commercialize and operationalize.\n\nDevelop formal mechanisms to capture ongoing customer and field feedback on our professional services and incorporate learnings into the formal product roadmap.\n\nDevelop a business case to justify investments that show financial ROI to formally create professional services products.\n\nCollaborate with go-to-market teams, services delivery teams, and product teams to expand the services portfolio around Pure’s Modern Data Experience.\n\nLead the definition, pricing, packaging, and route to market decisions that shape a compelling services roadmap focused on customer outcomes.\n\nOwn business stakeholder buy-in on roadmap direction, be a trusted strategic adviser for the Pure executive team.\n\n\n\n\n \n\nWHAT YOU’LL NEED TO BRING TO THIS ROLE...\n\n\n8 years of services, solution, or product management experience.\n\nAbility to communicate persuasively, develop and deliver data-driven presentations to a wide variety of internal and external audiences.\n\nDemonstrated experience successfully working in a matrixed environment.\n\nStrong analytical, problem-solving, and process skills.\n\nWe are a high-growth company - you will need to be able to manage multiple complex tasks simultaneously.\n\nCreative thinker who loves to innovate, influence, and execute.\n\nAbility to travel and willingness to work flexible hours to accommodate the needs of customers and sales teams\n\nExperience working with as-a-service and recurring revenue models is a plus\n\nChannel partner experience a plus\n\nMBA preferred but not required\n\n\n\n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, NoSQL, Senior, Sales, Engineer, Design, Finance, Digital Nomad, Accounting, Payroll, SaaS, Salesforce, Marketing, React, Travel, Mobile, Android, Testing, Microsoft, Scrum and Legal jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Location\nMountain View, California, United States
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