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\nClio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.\n\nWe are currently seeking a Senior Sales Operations Specialist to join our Revenue Operations department in Burnaby, Calgary, or Toronto. This role is also available to remote candidates across Canada, excluding Quebec.\n\nWhat your team does:\n\nRevenue Operations has one job—to drive growth by accelerating our revenue-generating and revenue-retaining teams. We directly support Sales, Marketing, Channel, Customer Enablement and Customer Support by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.\n\nWho you are:\n\nYou will be working on the Sales Operations team in the Revenue Operations department. Your team is responsible for promoting a world-class sales organization. This role will be primarily focused on supporting our TOFU (top-of-funnel) sales motion - specifically, our Sales Development and Business Development teams. You are an expert at working cross-functionally with Sales and Marketing to unlock bottlenecks in our lead management processes to achieve our growth targets. \n\nWe are looking for someone with a builder mentality who cares deeply about Sales and their unique needs. The ideal candidate will thrive in a fast-paced, rapid growth environment, is a subject matter expert for operations with a desire to deeply understand the complex challenges that our Sales teams face. \n\nWhat you'll work on:\n\n\nDefine and develop key sales development support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives\n\nEnsure process adoption and compliance and also identify opportunities for improvement in the process and systems to ensure greater sales development effectiveness and efficiency\n\nMake strong recommendations for iterative process and workflow improvements in Salesforce CRM.\n\nOptimize the configuration and adoption of our Sales Organization’s tech stack (Gong, SalesLoft, and Chili Piper) and provide support for documentation and training.\n\nCollaborate cross-functionally on go-to-market initiatives with other departments (Marketing, Product, Sales).\n\nAttend and participate in forecast meetings supporting Sales Leadership in the weekly roll-up of their forecast\n\n\n\n\nWhat you may have:\n\n\nWorking experience with sales technologies and routing platforms (e.g. SalesLoft, Gong, Chili Piper, LeadIQ, LaneFour, RingLead) \n\nWorking experience with SFDC objects and object relationships (Salesforce Admin certification is a bonus but not required)\n\nExperience working with BI tools, analyzing data, and extracting insights.\n\nAbility to learn quickly and adapt to new and changing systems / tools\n\nExperience conducting A/B tests and running experiments\n\n\n\n\nDiversity, Inclusion, Belonging and Equity (DIBE) & Accessibility \n\nOur team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.\n\nClio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\n\nLearn more about our culture at clio.com/careers\n\nAbout Clio\n\nAt Clio, we are on a mission to transform the legal experience for all. As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system. \n\nWe are an award-winning team that has been recognized as one of Canada’s Best Managed Companies, Canada’s Most Admired Cultures and has topped Fast Company’s list of Most Innovative Companies.  In line with our mission, we’ve been up to some big things, including becoming a multi-product company, launching a $1 million COVID-19 Legal Relief Initiative, and most recently, securing a  US$110M Series E funding round and a USD $1.6B valuation.\n\nThis is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning. If you’ve ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Admin, Senior, Marketing, Legal, Sales and Non Tech jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBurnaby, British Columbia, Canada