Affirm is hiring a Remote Client Success Manager Amazon Pay
\n\n\nAffirm is committed to building lasting partnerships with Amazon and third-party merchants for long term growth and ongoing revenue generation! As a Client Success Manager (CSM), you will collaborate cross-functionally to drive engagement and active usage of Affirm payment solutions as we work toward launching the Amazon Pay platform. The CSM position is a high-profile, customer-facing role requiring outstanding relationship management and program management skills to guide merchants successfully from deployment to operationalization. Location for the role is flexible since we are a remote-first workforce at Affirm!\n\nThis person will report to the Vice President of Customer Success.\nWhat you'll do\n\n\n* Launch the Amazon Pay segment to champion long-term business relationships with the Amazon Pay team and key strategic merchant accounts\n\n* Deliver a proactive client management strategy to encourage retention, satisfaction and growth with Amazon Pay and participating retail merchants\n\n* Analyze merchant performance and recommend programs to increase product adoption, drive revenue growth, and deliver a measurable return on investment\n\n* Promote marketing standard methodologies and optimization strategies with our merchant partners\n\n* Collaborate cross-functionally across our Analytics, Credit, Technical, Marketing and Product teams to improve the Affirm offering for our merchants and monetize new users from the Amazon Pay platform\n\n\n\nWhat we look for\n\n\n* 7+ years of professional experience\n\n* 4+ years of enterprise customer-facing experience in a high-tech e-commerce and/or digital wallets space\n\n* Excellent customer relationship leadership skills with the ability and experience to manage strategic accounts\n\n* Ability to build relationships, create strategic intent, and influence internal and external partners to create successful outcomes\n\n* Experience in managing cross-functional product launches and projects\n\n* Experience working directly with product and engineering teams is strongly preferred\n\n* Extremely high attention to detail, critical thinking, business planning skills\n\n* Strong written and verbal communication skills\n\n* Excellent analytical abilities\n\n* Knowledge of marketing technologies, SaaS, and e-commerce strongly preferred\n\n* Experience with ecommerce platforms like Amazon and/or digital wallets like Amazon Pay is strongly preferred\n\n\n\n\n\n\nLocation - Remote U.S.\n\nGrade: USA49\n\n\nPlease note that visa sponsorship is not available for this position.\n \n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Amazon, Marketing, Ecommerce and Non Tech jobs that are similar:\n\n
$57,500 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
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