What this job can offer you\n\n\n* Dive deep into the intricacies of Payroll legislation in the DACH region and emerge as the go-to expert.\n\n* When Tier 1 can't resolve a query, you swoop in to save the day, ensuring our customers always feel valued and heard.\n\n* Take the lead in customer escalations escalations. Your expertise shines brightest when challenges arise. Join calls, spread assurance, and offer expert solutions to ensure every client is a happy client.\n\n* Be the bridge between Payroll Operations and Client Services, ensuring seamless communication and foresight into potential payroll hitches.\n\n* Design top-notch training materials that empower our Tier 1 specialists\n\n* Stay Ahead of the Curve. With the ever-evolving landscape of country legislation, your commitment to staying up-to-date with country legislation keeps our internal knowledge base robust and relevant.\n\n* Foster Innovation. Cultivate a dynamic team environment where everyone is inspired to seek out-of-the-box solutions, leveraging our rich knowledge base to its fullest potential.\n\n\n\nWhat you bring\n\n\n* Deep understanding of Payroll legislation in Germany with 3+ years experience. Knowledge in Austrian and Swiss Payroll legislation is considered a plus.\n\n* You speak German and English fluently.\n\n* Experience in client-facing roles.\n\n* Excellent communication skills.\n\n* Proficiency in payroll documentation and calculations.\n\n* Strong project management and organizational skills.\n\n\n\n\n \nPracticals\n\n\n* You'll report to: Manager, Payroll Client Services\n\n* Team: Payroll & Benefits Client Services\n\n* Location: EMEA\n\n* Start date: As soon as possible\n\n\n\nRemote Compensation Philosophy\n\nRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.\nApplication process\n\nRoughly 3 hours across 3 weeks\n\n* (async) Take home test\n\n* Interview with Global Manager or Regional Manager of Payroll Client Services\n\n* Second interview with Global Manager or Regional Manager of Payroll Client Services\n\n* Prior employment verification check (Read more at remote.com/employment-checks)\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nVienna, Vienna, Austria
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