\nAbout Wintermute\n\n\nWintermute is one of the largest crypto native algorithmic trading companies in digital assets. We provide liquidity across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects. \n\n\nWintermute was founded in 2017 and has successfully navigated industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. You can read more here. \n\n\nAbout Wintermute Ventures \n\n\nWintermute Ventures is the investment arm of Wintermute. Drawing from Wintermute's expertise in pioneering DeFi trading and powering liquidity across the entire ecosystem, Wintermute Ventures is uniquely positioned to back early-stage Web3 projects with hands-on support. Focused on long-term growth, the company takes a flexible approach, investing from early ideation to later-stage expansion. Committed to developing strategic relationships and driving positive outcomes, Wintermute Ventures prioritizes decentralized ownership, ensuring its investments align with the companyโs broader vision of a decentralized future. Since 2020, it has invested in over 100 projects.\n\n\nYou will play an integral part in growing our investment portfolio, be part of building our pipeline of new investments, and establish a strong network with founders in the industry. You will join an investment team where your main focus will be leading our direct investment efforts in growth-stage technology / blockchain companies in the United States.\n\n\n\nResponsibilities - You will need to be flexible and adaptable. Some examples of your role:\n* Sourcing: proactively identifying new investment opportunities with crypto infrastructure (Defi, Cefi etc.) and qualifying inbound leads for the firm by meeting with entrepreneurs.\n* Analysis: Conduct analysis on market and investment trends in the blockchain industry, inclusive of market research, data collection and feasibility studies on potential blockchain investments;\n* Due Diligence: Performing due diligence on investment prospects to drive investment decisions including market research, product reviews, competitive analysis, metrics analysis, customer/user reviews and technical diligence.\n* Portfolio Work: Communicating with the Wintermute portfolio founders to provide support\n* Ecosystem Building: being an active contributor to the blockchain/cryptocurrencies community by organizing activities, participating in local events and looking for ways to help grow the Wintermute Ventures franchisee.\n* Admin: Assist with admin projects such as liaising and coordinating with internal / external parties including auditors, custody providers, cap table management software and general administrative support as needed across the venture business\n\n\n\nHard Skills Requirements\n* Experience interacting with DeFi protocols and a native understanding of blockchain technology with experience reviewing white papers or crypto projects.\n* Bachelor degree in Business, Science Finance, Commerce, Economics or related field, or equivalent practical experience\n* An understanding of venture capital and crypto deal terms\n* A minimum of 3 years of professional experience in consulting, investing or high growth tech with financial modelling capability\n* The ability to think analytically and strategically about investment decisions and ongoing work with existing portfolio companies.\n* The ability to work well within a team and be self-guided on a day-to-day basis\n* Strong written and analytical skills for deal analysis and internal reporting.\n* Strong relationship building skills and enjoy networking with project founders and broader community\n* A demonstrated history of being proactive.\n\n\n\nBonus Requirements \n* A technical background or experience in data science is a plus.\n* Strong network in crypto is a plus\n* Former background from working within the crypto industry at a infrastructure player (custodian, trading firm, exchange or similar)\n\n\n\nPerks\n* Engaging projects offering accelerated responsibility and ownership compared to traditional finance environments\n* Performance-based compensation with significant earning potential\n* Flat company structure: your ideas get heard by the right people very quickly\n\n\n* Work flexibility: This role is open to remote candidates located in the US\n* Dynamic and Multicultural work environment (20 nationalities and counting!)\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Finance and Admin jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUSA / Remote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Anchorage Digital, we are building the worldโs most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nAs a founding member of the Revenue Strategy & Operations team, you will be at the heart of optimizing and driving the sales organizationโs performance. This role focuses on managing and improving the sales pipeline, analyzing funnel performance, and ensuring accurate sales forecasting. By working closely with Sales, Finance, and Marketing teams, you'll implement and refine processes that enhance pipeline efficiency, drive conversion rates, and optimize sales outcomes.\n\n\nA key responsibility is designing and managing incentive compensation plans that align with our revenue goals and motivate the sales team to achieve high performance. Additionally, you will leverage data analytics to provide actionable insights, track sales metrics, and report on performance trends to leadership. By bringing structure and clarity to the sales process, you will enable the sales team to focus on closing deals and driving revenue growth in alignment with company objectives.\n\n\nWe have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Sales Operations role:\n\n\n\nTechnical Skills:\n* Customer Relationship Management (CRM) Systems (e.g., Salesforce)\n* Deep experience with Salesforce or other CRM platforms to manage, track, and report on sales pipeline and performance.\n* Proficiency in customizing Salesforce (e.g., creating reports, dashboards, and workflows) to optimize sales processes and improve forecasting accuracy\n* Data Analytics & Business Intelligence (e.g., Looker, Tableau, Power BI)\n* Expertise in analyzing sales data to identify trends, forecast revenue, and track key sales metrics (e.g., conversion rates, pipeline velocity).\n* Proficient in building and interpreting reports and dashboards to provide actionable insights for sales leadership.\n* Automation & Workflow Tools (e.g., Zapier, LeanData)\n* Ability to use automation tools to streamline repetitive processes, such as lead routing, follow-ups, and data entry, helping sales teams focus on high-impact tasks.\n* Familiarity with workflow automation in CRM platforms to ensure smooth lead flow and pipeline progression.\n* SQL (Basic to Intermediate)\n* Ability to query databases and extract relevant sales data for deeper analysis, reporting, and trend identification.\n* Useful for building custom reports or pulling data outside of standard CRM reporting.\n* Project Management & Collaboration Tools (e.g., Asana, Jira, Slack)\n* Familiarity with tools that help manage cross-functional projects, sales initiatives, and ongoing sales process improvements.\n* Ability to coordinate with various teams (Sales, Marketing, Finance) to ensure timely execution of sales operations projects.\n* Reporting & Data Visualization Tools\n* Expertise in creating compelling, data-driven visual reports (charts, graphs, dashboards) that clearly communicate key sales insights to stakeholders.\n* Ensuring reports are accessible and actionable for sales leadership and other key decision-makers.\n\n\n\nComplexity and Impact of Work:\n* Multi-Stage Funnel Analysis across Client Types and Product lines\n* Requires deep understanding of how the sales funnel behaves across multiple geographies, customer segments, and product lines.\n* Must analyze conversion metrics and pipeline velocity while accounting for constantly shifting variablesโlike changes in strategy, headcount, or GTM motion.\n* Balancing Incentive Design with Strategic Goals\n* Designing comp plans that motivate behavior while aligning with financial and operational goals is a nuanced, high-stakes task.\n* Involves managing trade-offs between sales productivity, cost of sale, fairness, and long-term scalability.\n* Real-Time Forecasting under Uncentainly\n* Must build and maintain accurate forecasts in a fast-moving environment, often with incomplete data or rapidly changing market conditions.\n* Requires close collaboration with Sales, Finance, and Business Lines to validate assumptions and align projections.\n* Direct Influence on Revenue Accuracy & Predictability\n* Your forecasting, funnel analysis, and pipeline management directly inform strategic decisions around hiring, investment, and revenue planning.\n* High-impact insights help the company hit growth targets more reliably\n* Driving Sales Team Efficiency and Focus\n* By optimizing sales processes and designing clear, effective comp plans, you empower reps to focus on the right deals at the right time.\n* Directly contributes to faster sales cycles, improved win rates, and better resource allocation.\n* Enabling Scalable Growth Through Operational Rigor\n* Builds the foundation for scaling the sales organization by implementing repeatable processes, clean data practices, and performance visibility.\n* Ensures that as the business grows, the sales team grows efficiently and sustainably.\n\n\n\nOrganizational Knowledge:\n* Deep Understanding of GTM & Revenue Motion\n* Strong grasp of how Sales, Marketing, Customer Success, and Product interact to drive revenue across different stages of the customer journey.\n* Awareness of how each functionโs goals, metrics, and incentives align (or conflict) with overall company strategyโcritical for identifying gaps and driving alignment.\n* Knowledge of Internal Planning & Decision-Making Processes\n* Familiarity with how strategic decisions are made (e.g., annual planning, QBRs, forecasting cycles), and how to navigate them effectively.\n* Understanding of key stakeholders, approval workflows, and communication channels ensures efficient execution of cross-functional projects.\n* Awareness of Business Line Priorities & Dependencies\n* Insight into the goals, challenges, and interdependencies of multiple product lines or business units.\n* Ability to anticipate how a change in one area may impact others, enabling more proactive and aligned strategic planning.\n\n\n\nCommunication and Influence:\n* Executive-Level Communication\n* Able to distill complex, cross-functional data into clear, concise insights tailored for time-constrained executives.\n* Skilled in creating high-impact deliverables (dashboards, briefs, presentations) that support strategic decisions and drive alignment at the leadership level.\n* Influencing Without Authority\n* Proven ability to influence cross-functional stakeholdersโSales, Finance, Product, and GTMโthrough data, structured thinking, and strong business rationale.\n* Builds trust through credibility, consistency, and a collaborative mindset, even when driving change across teams with competing priorities.\n* Driving Alignment Across Teams\n* Facilitates productive discussions that clarify goals, surface trade-offs, and ensure teams are working toward shared outcomes.\n* Acts as a neutral, strategic partner who can bridge gaps between functions and navigate organizational complexity.\n\n\n\nYou may be a fit for this role if you have:\n* Strong Financial Modeling & Forecasting Skills\n* Ability to build and maintain bottoms-up financial models that support GTM planning and align with long-term strategic goals.\n* Comfort working with ambiguity and rapidly evolving inputs.\n* GTM & Cross-Functional Business Acumen\n* Deep understanding of how Sales, Marketing, Product, and Finance functions contribute to revenue and operational outcomes.\n* Track record of partnering across departments to drive results.\n* Analytical & Data Fluency (SQL + BI Tools)\n* Experience extracting insights from large datasets using SQL and visualizing key metrics in BI tools (e.g., Looker, Tableau).\n* Ability to translate data into clear business recommendations.\n* Tech Stack Familiarity (Salesforce, Looker, etc.)\n* Hands-on experience using and evaluating tools that power CRM, reporting, and operational workflows.\n* Ability to optimize and streamline systems to improve data accuracy and efficiency.\n* Executive Communication & Stakeholder Management\n* Skilled at communicating clearly and concisely with senior leaders.\n* Comfortable presenting findings, managing expectations, and influencing decisions across all levels of the org.\n* Bias for Action & Operational Rigor\n* Self-starter who can manage projects end-to-end and implement process improvements without constant oversight.\n* Balances strategic thinking with attention to detail and operational follow-through.\n* Crypto/Web3 & Institutional Investor Industry Knowledge\n* Strong understanding of the institutional investor landscape, with expertise in crypto and digital assets or related markets.\n* Ability to bridge traditional finance with emerging technologies and trends.\n\n\n\nAlthough not a requirement, bonus points if: \n* Experience in High-Growth or Start-Up Environments\n* Familiarity with scaling operations in fast-paced, ambiguous settingsโwhere structure needs to be built from the ground up and priorities shift quickly.\n* Programming or Automation Skills (e.g., Python, R, dbt)\n* Ability to automate repetitive data tasks or build lightweight tools to improve internal workflows.\n* Helpful in teams with lean resources or high technical complexity.\n* Experience with Strategic Planning Processes (e.g., OKRs, annual planning)\n* Background in supporting or driving company-wide planning frameworksโaligning metrics, initiatives, and forecasting across functions.\n* Consulting or Finance Background\n* Bonus if they bring structured problem-solving, storytelling, and stakeholder management experience from consulting, investment banking, or corporate strategy.\n* You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at workโregardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. โAnchorage Digitalโ refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Salesforce, Accounting, Finance, Senior, Marketing, Legal and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Us ๐\n\n\nImmutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.\n\n\nCurrently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.\n\n\nOur ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. ๐\n\n\nAbout The Role ๐ค\n\n\nImmutable is on a mission to build the future of Web3 gaming, and we're looking for a commercial leader who can own the end-to-end customer experience and run the American business. As our Head of Customer Growth, you'll drive revenue growth, customer retention, and product delivery for our B2B offerings, including our flagship Audience Builder product.\n\n\nThis isnโt a traditional account management or customer success role. Youโll own a market-level P&L and be responsible for the full post-sale lifecycleโfrom activation to upsellsโworking with gaming studios and developers to drive meaningful outcomes and expand their use of Immutableโs products. \n\n\nThis role is ideal for someone who thrives in high-growth environments, understands developers deeply, and knows how to scale product-led growth with precision.\n\n\n\n\n\nYou'll Be Empowered To ๐ฎ\n* Own and grow the Americas market P&L, including upsell, cross-sell, and retention targets\n* Deliver seamless execution of Immutableโs growth products, including building bespoke activation plans and managing project timelines\n* Be one step ahead, identify future game studio needs and rapidly iterate product to ensure we can grow the market\n* Act as the primary relationship owner for our American games, building strong, trusted partnerships with executive stakeholders\n* Collaborate cross-functionally with technical, gaming, and growth teams to address product gaps and deliver customer value\n\n\n\nWe'd Love You To Bring ๐ค\n* 5+ years of experience managing executive-level relationships, with excellent interpersonal and communication skills\n* Strong commercial acumen with direct experience owning a P&L, preferably in a startup or scaleup environment\n* A background in management consulting or investment banking with a pivot to startups\n* Proven ability to sell, deliver, and iterate on early-stage products based on customer feedback\n* Deep empathy for developers and experience building solutions that serve technical personas\n* Demonstrated success in surfacing and influencing product enhancements through customer collaboration\n* A passion for gaming and curiosity about the future of Web3\n\n\n\nBonus Points For โ \n* Experience working in gaming, game publishing, or adjacent industries\n* Prior exposure to Web3, blockchain, or crypto projects\n\n\n\n\n\n\nWe are proud of the benefits that we offer for all of our employees globally. Here is a snapshot: \n\n\nAttracting the best global talent:\n๐ธ We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance\n๐ป Our flexible working model blends the best of both worlds: Sydney-based employees enjoy three days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass\n๐ฒ We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.\n\n\nLevelling up your growth\n๐ฑ We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development\n๐ Enjoy access to free online courses via Udemy\n\n\nHelping you thrive\n๐๐ฝโโ๏ธ Enjoy USD $800 per year to put toward your health and wellbeing\n๐ค Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service\n๐ Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe\n\n\nLeave when you need it the most: \n๐จโ๐งโ๐ฆ New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments\n๐ Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday\n\n\nAdditional Information: \n\n\nImmutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. \n\n\nWe are a 2025 Circle Back Initiative Employer โ we commit to responding to every applicant.\n\n\n*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!\n\n\nJoin us in shaping the future of web3 gaming!\n\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3 and Crypto jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAMER
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nGauntlet leads the field in quantitative research and optimization of DeFi economics. We manage market risk, optimize growth, and ensure economic safety for protocols facilitating most spot trading, borrowing, and lending activity across all of DeFi, protecting and optimizing the largest protocols and networks in the industry. As of January 2025, Gauntlet manages risk and incentives covering over $35 billion in customer TVL.\n\n\nGauntlet continually publishes cutting-edge research that informs our risk models, alerts, and analysis, and is among the most cited institution โ including academic institutions โ in terms of peer-reviewed papers addressing DeFi as a subject. Weโre a Series B company with around 75 employees, operating remote-first with a home base in New York City.\n\n\nOur mission is to drive adoption and understanding in the financial systems of the future. The unique challenges of decentralized systems call for innovative approaches in mechanism design, smart contract development, and financial product utilization. Gauntlet leads in advancing this knowledge, ensuring safe progression through the evolving landscape of financial innovation.\n\n\nThe goal of a Technical Protocol Strategist is simple - to oversee the success of Gauntletโs key client engagements and business verticals. You will be the trusted partner working shoulder to shoulder externally and internally to ensure our clientsโ and Gauntletโs success.\n\n\n\nResponsibilities\n* Define and execute cross-functional initiatives to ensure both client goals and Gauntletโs business objectives are met.\n* Translate client needs into well-scoped requirements for data scientists and engineers to maximize impact for all client deliverables.\n* Lead cross-functional teams in critical support situations to effectively and efficiently drive successful resolutions.\n* Manage client relationships. Develop engagement strategy for key client stakeholders.\n* Through your work with our clients, identify opportunities for our product offerings and execute growth opportunities.\n\n\n\nQualifications\n* 1+ years of investment banking, financial services, management consulting, or deployment strategy experience\n* The role requires strong analytical abilities, attention to detail, intellectual curiosity, and a relentless commitment to long-term client outcomes\n* You will be expected to quickly learn novel financial structures (DeFi protocols) to optimize those financial structures\n* Experience communicating both technical and non-technical requirements\n* Comfortable working with a high level of adaptability in a fast-changing environment\n* Strong interpersonal, project management, and organizational skills with the ability to prioritize\n\n\n\n\nBonus Points\n* DeFi, crypto, or blockchain experience or exposure\n* Educational background in mathematics, statistics or computer science\n* You will be expected to quickly learn novel financial structures (DeFi protocols) to optimize those financial structures\n\n\n\nBenefits and Perks\n* Remote first - work from anywhere!\n* Regular in-person company retreats and cross-country "office visit" perk\n* 100% paid medical, dental and vision premiums for employees\n* Laptop, monitor, keyboard and mouse setup provided\n* $1,500 WFH stipend upon joining\n* $100 per month reimbursement for fitness-related expenses\n* Monthly reimbursement for home internet, phone, and cellular data\n* Unlimited vacation\n* 100% paid parental leave of 12 weeks\n* Fertility benefits\n* Opportunity for incentive compensation\n\n\n\n\n\n\nPlease note at this time our hiring is reserved for potential employees who are able to work within the contiguous United States and Canada. Should you need alternative accommodations, please note that in your application.\n\n\nThe national pay range for this role is $140,000 - $175,000 plus additional On Target Earnings potential by level and equity in the company. Our salary ranges are based on paying competitively for a company of our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. \n\n\n#LI-Remote
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City / San Francisco / Los Angeles / Remote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOur client is a leading institutional investment platform in the digital asset space, providing comprehensive infrastructure and technology for investors to manage their entire digital asset investment lifecycle. Their platform integrates portfolio management, centralized and decentralized trading, risk management, and investment operations, enabling seamless engagement with both permissioned and permissionless decentralized finance (DeFi). Their mission is to build the necessary infrastructure that allows institutional investors to seamlessly integrate digital assets and DeFi into the existing financial system. \n\n\nWe're seeking a Senior Frontend Engineer with expertise in building high-performance financial applications\n\n\n\nKey Responsibilities:\n* Develop and maintain responsive web applications using JavaScript, ES6, React, and tailwindCSS.\n* Collaborate with cross-functional teams to design, develop, and deploy new features.\n* Optimize applications for maximum speed and scalability.\n* Ensure the technical feasibility of UI/UX designs.\n* Write clean, maintainable, and well-documented code.\n* Participate in code reviews and contribute to team knowledge sharing.\n* Troubleshoot and debug issues as required.\n\n\n\nKey Qualifications: \n* 5-10 years of professional experience in Front-End development working with React, TypeScript, WebSocket, TradingView.\n* Strong experience translating Figma designs into responsive, pixel-perfect websites\n* Track record building complex financial interfaces, particularly trading terminals and real-time analytics dashboards\n* Expertise in WebSocket management for real-time data feeds\n* Experience with TradingView integration and financial charting libraries\n* Deep understanding of React performance optimization, including efficient data loading and memory management\n* Ability to handle large datasets while maintaining smooth UI performance\n\n\n\nPreferred Qualifications: \n* Familiarity with the crypto and blockchain space is a plus.\n\n\n\nWhat We Offer:\n* Competitive salary and benefits package.\n* Opportunity to work with a passionate and innovative team.\n* Flexible working hours and remote work options.\n* Professional growth and development opportunities.\n* A collaborative and inclusive company culture.\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, React, Finance, Senior and Engineer jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Anchorage Digital, we are building the worldโs most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nThe mission of an Engineering Manager is to drive the healthy growth of the engineering organization. As an Engineering Manager, you are expected to help with hiring high-caliber Engineers to support the growth of the team, mentor and collaborate with team members to work toward their career goals, and drive the processes that can sustain a high-performance engineering team.\n\n\n\nTechnical Skills:\n* Refine engineering roadmap, drive operational excellence, and create technology strategy for your team.\n* Showcase your expertise and judgement in tackling complex and ambiguous challenges, delivering scalable solutions.\n* Focus on and prioritize the health, happiness, personal/professional progression of every member on your team.\n\n\n\nComplexity and Impact of Work:\n* Lead a team of Engineers and take responsibility for their quality of execution, timeliness of delivery, impact, and growth.\n* Be a mentor and advisor, providing coaching and feedback which levels up all those on your team.\n\n\n\nOrganizational Knowledge:\n* Take ownership over the quality of execution, timeliness of delivery, processes, impact and personal and professional growth for a single team.\n* Work closely with Product Managers to define investment in our products, ensuring harmony between our product plans, the bandwidth of the team, the realities of the technical landscape and your plans for the growth and structure of the team.\n\n\n\nCommunication and Influence\n* Work with other engineering managers, product management, people/recruiting, and the rest of engineering to drive team growth, retention, and hiring moving forward.\n* Have a material influence on not only what Anchorage builds, but who builds it, taking ownership for the growth planning, recruiting and performance management of a team of Engineers.\n\n\n\nYou may be a fit for this role if you: \n* Have demonstrated experience managing, mentoring, and growing a geographically distributed team.\n* Have real world experience building complex distributed systems. We mostly use Go, however languages can be learned. We really care about your engineering and management skills more than any specific language or framework.\n* Enjoy building services from scratch and supporting them over a meaningful period of time.\n* Genuinely care about code quality and test infrastructure.\n* Prioritize end-user experience and business value over โcool tech.โ\n* Have developed โcomputer science fundamentalsโ, i.e. concurrency, algorithms, and data structures (Formal CS degree NOT required).\n* Self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.\n\n\n\nAlthough not a requirement, bonus points if: \n* You have experience with applied cryptography.\n* In your mind the word โcryptoโ stands for cryptography, not cryptocurrency.\n* You read blockchain protocol white papers for fun, and stay up to date with the proliferation of cryptoasset innovations.\n* You have professional experience with Go/Rust/TypeScript/Solidity.\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at workโregardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. โAnchorage Digitalโ refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance and Finance jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Associate Director Investor Relations
\nORGANIZATIONAL OVERVIEW\n\n\nThe END Fund is a leading collaborative philanthropic investment vehicle dedicated to controlling and eliminating neglected tropical diseases (NTDs). NTDs are parasitic and bacterial infectious diseases โ including intestinal worms, river blindness, trachoma, schistosomiasis, lymphatic filariasis, and visceral leishmaniasis โ that affect over 1.65 billion people globally. The END Fundโs vision is to ensure people can live healthy and prosperous lives free of the risk of NTDs and has set out to accomplish this by:\n\n\n- Mobilizing and investing resources for maximum impact, \n- Advocating for innovative, integrated and cost-effective NTD programs; and\n- Facilitating philanthropic and private sector engagement to end these diseases.\n\n\nBy engaging a community of activist-philanthropists and taking a systems approach, the END Fund works in collaboration with governments, local and international NGOs, pharmaceutical companies, and academic partners on the global campaign to control and eliminate NTDs by 2030. \n\n\nSince our founding in 2012 through 2023, with our partners, the END Fund has provided over 1.8 billion treatments for NTDs worth more than $3 billion. In 2023 alone, we delivered more than 270 million NTD treatments and provided over 46 thousand life-changing surgeries. The END Fund works globally in 31 countries, with a primary emphasis in Africa. \n\n\n\n\nYou can learn more about the END Fund here. \n\n\nABOUT THE END FUNDโS INVESTOR RELATIONS TEAM\nThe Investor Relations team is the END Fundโs fundraising team, responsible for identifying, mobilizing, and nurturing meaningful and impactful partnerships to advance the END Fundโs mission to end neglected tropical diseases. Driven by the transformative power of collaborative philanthropy, the team works alongside a consortium of investors and champions to help harness and promote funding opportunities for historically excluded communities.\n\n\nTHE OPPORTUNITY\nThe END Fund is looking for a fundraising professional with deep foundation partnerships expertise to support the management and growth of its portfolio, as it continues to rapidly scale and strategically diversify its portfolio of investors (donors) and NTD investment opportunities. The successful candidate will support the management of a portfolio of foundations globally, and work in collaboration with the Director to develop grant proposals and concept notes for new investment opportunities and write reports for active grants. We are looking to onboard a candidate who is mission-oriented, an excellent written communicator, and who thrives in a cross-collaborative and dynamic environment. \n\n\nThe Senior Associate Director will play an integral role in the continued success of the Investor Relations team and, thus, the broader organizationโs high-level financial goals. Together with the Director, they will manage 7โand 8-figure gifts from foundations globally (United States, Europe, Africa, and the Middle East). A natural and collegial team player, the successful candidate will be experienced in grant writing and reporting, including working cross-departmentally with programs and finance colleagues to develop winning proposals and informative, compelling reports.\n\n\nThis position will report directly to the Director of Investor Relations focused on institutional giving but will work cross-departmentally across all levels to efficiently deliver on their assigned deliverables. The day-to-day of this position is likely to entail proactive and reactive donor communication (written and verbal), extensive writing, coordination with other departments to secure programmatic and financial data needed for proposal development and reporting, and participation in interdepartmental meetings to ensure a holistic understanding of the organizationโs programs, financials, and impact story. This is an individual contributor position with no direct reports. \n\n\nESSENTIAL FUNCTIONS & CORE COMPETENCIES\nRelationship Management\n-With limited oversight, lead management of a portfolio of foundation grants, including responding to questions, preparing information as requested, and other cultivation and engagement activities beyond formal reporting requirements, including through email, video calls, and at times, face-to-face meetings\nEnsure grant requirements are fully met, on time, and with high-quality standards. \nAdvancement Support\n-In coordination with Investor Relations team members driving new business, provide critical support for new funding opportunities that align with the END Fundโs mission and funding priorities through:\n -Leading the concept note and proposal development process by systematically collecting information, determining and enforcing timelines, and fostering cross-team collaboration to align on the proposed scope and budget.\n -Writing evocative, data-driven, and concise proposal narratives and developing and producing outreach materials requested by potential and interested donors.\n-Contribute to the maintenance of donor records in Salesforce for assigned portfolio, with support from the Senior Associate, Investor Relations.\nGrant Writing & Reporting\n-With minimal oversight, manage the full grant cycle of a portfolio of foundation investors from proposal development to award process to report writing. \n-Lead donor reporting for a portfolio of investments, including securing templates from the donor, coordinating and communicating cross-departmentally for necessary data inputs, and assembling narratives in a manner consistent with the END Fundโs expected level of quality, accuracy, and professionalism.\nCross-departmental Collaboration\n-Coordinate with the Finance team on fundraising-related initiatives, including grant spending, revenue recognition, financial reporting, and reconciliation.\n-In concert with varying actors across the organization โ Board Development Committee, Investor Relations team, and other colleagues โ engage in the execution of a fundraising plan to secure funding towards the END Fundโs multi-year revenue goals.\n-Liaise with programs and other END Fund staff to gather information, materials, and updates and translate them into proposals and/or donor reports\n-Work as needed with the END Fundโs communications team to produce supporting materials for proposals and reports and to develop other external communications as needed.\n-Perform other duties and responsibilities as assigned\n\n\nEDUCATION AND EXPERIENCE\n-Bachelorโs degree in a writing-intensive field, such as (but not limited to) English, communications, journalism, or marketing preferred, but not required; and/or equivalent level of related, transferable experience\n-Minimum of 5 years of relevant relationship management and communications (written and verbal) experience, preferably in nonprofit (corporate or trusts and foundations) fundraising and grant management, with a successful track record of donor relationship management, grant writing, and reporting; knowledge of private foundation grantmaking strategies a plus\n-Exceptional ability to convey complex and often technical ideas in a clear, direct, and lively style (both written and verbal)\n-Confidence and poise to interact with philanthropic leaders and champions, including those at the executive leadership level, using all forms of communication (e-mail, phone, videoconference, and face-to-face interaction)\n-Experience with and competency to maintain relationships with foundations from a variety of global geographies, preferably including the US, Africa, Europe, and the Middle East\n-A self-starter who works well independently, as well as part of a team, and with minimal oversight; flexibility and comfort navigating shifting and high-pressure, deadline-oriented environments; ability to anticipate change and adapt accordingly. \n-Familiarity with global health issues, and NTDs specifically, and/or appetite and interest to learn\n-Fluency in English required\n-Experience with project management tools, such as Asana, G Suite and Salesforce a plus \n\n\nOUR PHILOSOPHY AND BENEFITS \nThe END Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy and intent that all qualified persons be given full and equal opportunities for employment, training, promotions, wages, benefits, and all other privileges, terms, and conditions of employment. \n \n The END Fund is at an exciting stage of organizational growth and we are rapidly expanding our global footprint in order to bring on the most talented team members to help advance our mission. Currently, we have team members in 14 countries and the majority of our team is based in the United States. We maintain physical headquarters in New York City, and a new registered entity in Kenya, other team members work from their homes across the US, Africa, UK and Europe. All team members hired outside the US and Kenya are hired through an Employer of Record (EOR). \n\n\nThe END Fund offers a competitive compensation package intended to motivate employees to perform at the highest level by acquiring superior skills and competencies. Our philosophy is shaped by the following guidelines: 1) understandable, 2) fair and defensible, 3) competitive, and 4) flexible. The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. We endeavor to compensate team members so that they can live with a sense of economic security within their geographic location.\nTo ensure all compensation and benefits package offers are fair, defensible and competitive, the END Fund relies on external benchmarking data that is both role and country-specific. \n\n\nThis specific role is open to candidates who currently live and have the right to work in the US, UK and Kenya\n-If based in the US the anticipated starting gross annual base salary range is USD $95,000-$109,000\n-If based in the UK, the anticipated gross starting annual base salary range is GBP ยฃ65,000 - ยฃ73,000\n-If based in Kenya, the anticipated gross starting annual base salary range is USD $80,000-$87,000\n\n\nWORK AUTHORIZATION REQUIRED\nThe END Fund does not sponsor work authorization or visas. All team members must independently have legal rights to work and live in the US, UK and Kenya. \nOur benefits packages are also informed by local contexts to ensure appropriateness and competitiveness within specific markets. Regardless of location, all END Fund team members receive cell phone and WiFi connectivity support, flexible work arrangements, a healthy annual professional development allowance, and more. The END Fund also offers employer-paid health for team members and a cost-share option for dependents of team members, as well as life insurance benefits and twelve weeks fully paid family care leave; specific benefit providers will vary modestly by country of residency. \n\n\n\n\n\n\nPOSTING: Senior Associate Director, Investor Relations \nLOCATION: Remote, US (California, Colorado, Connecticut, Delaware, Georgia, Illinois, Louisiana, Massachusetts, Maryland, Michigan, North Carolina, New York, Pennsylvania, Texas & Washington), United Kingdom (London), Kenya (Nairobi)\nREPORTS TO: Director, Investor Relations\nSALARY: The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. Specific salary details for each location are noted below.\nTRAVEL REQUIREMENTS: Up to 5%. Some travel for conferences, events, and annual organizational retreats, which could take place in the United States, Europe, or Africa. \nJOB POSTING DEADLINE: This position will close at 11:59pm EST on February 05, 2025 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Travel, Finance, Senior and Marketing jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAircall is a place where voices are valued.\n\n\nBacked by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.\n\n\nConversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world โ Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home โ everyone has a voice that is valued.\n\n\nWhatever your background, wherever youโre from โ we want you to join the conversation. Letโs talk.\n\n\nAbout the role:\n\n\nAs a Technical Support Specialist, you will join a team that operates as a second point of contact for Aircall's customers across the globe. You will work directly with them to help solve complex technical and operational questions. As a Technical Support Specialist, you will have a direct impact on their ability to make and receive phone calls, leverage the right products/integrations and grow their business. Every day you will be working with multiple teams across Aircall, such as Success, Engineering, Product, Onboarding, and Sales to provide white glove service and support. Our team is customer-focused, highly motivated, and thrives on our shared success. You will be part of an international team with diverse backgrounds and skill sets. With Aircall being a 24/5 business we operate throughout various time zones using a follow-the-sun model. Our extensive product knowledge and technical skillset is our most valuable asset both to our customers and our internal teams. \n\n\nThis role can be based remotely in the U.S., with working hours of 9-6 pm est or equivalent. \n\n\n\nKey Responsibilities: \n* Receive and respond to escalated Customer cases regarding technical and functional questions or issues\n* Handle a variety of complex issues dealing with various platforms, operating systems, applications, integrations, inbound / outbound calling, caller ID, calling features, etc. Analyze, reproduce, and be part of the resolution\n* Assist the Frontline Support team to train them on some specific topics, and improve how the issues are escalated to the Technical Support team. Train the Customer Support Team about relevant subjects. Create and maintain internal documentation\n* Work closely with developers and product management colleagues to diagnose, understand and resolve issues. Mitigate risks in potential features, and bring best practices to the Customer Support Team\n* Take ownership with internal and external stakeholders to define and resolve systemic issues, suggest product enhancements and eventual workarounds. Recommend and support the implementation of process improvements\n* Monitor Customer Support metrics to proactively identify trends and recurring issues. Follow up with customers to ensure ongoing high levels of satisfaction\n\n\n\nQualifications: \n* Preferred experience:\n* Strong problem-solving, decision-making, and critical-thinking skills\n* You are familiar with working in remote or hybrid environments\n* Previous experience in a client-facing technical role for a SaaS or telecom business\n* Ability to convey complex ideas in layman's terms\n* Comfortable multitasking in a fast-paced environment; familiar with organizing workflows and be process oriented\n* Committed, ambitious, team player, and outcome oriented\n* Soft skills:\n* Aptitude for understanding providing excellent customer service including clear communication, problem solving and technical writing skills in English (Other Languages are a plus)\n* Good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment\n* Positive self-starter, willing to dig into complex issues, able to take direction, and work within a team environment\n* Willingness to consistently improve and try different approaches and perspectives\n* Empathetic and active listener, with the ability to see each situation from someone elseโs viewpoint\n* Aptitude to learn and support new products and features\n* Motivation to learn by yourself and seek knowledge\n* Hard skills:\n* Basic understanding of telephony routing, including IVR, ACD, DTMF\n* Foundational understanding of the OSI model\n* Experience using and managing ticket-based enterprise workflow management systems, applying ITIL concepts. Familiarity with Zendesk and Atlassian products, notability JIRA\n* Foundational knowledge about Operating Systems (Windows, Mac OS, Android, iOS)\n* VoIP QoS, WAN & LAN\n* Soft Switch & SIP providers\n* WebRTC applications\n* IP protocols\n\n\n\n\n\n\nKey traits we look for:\n\n\nYou are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! \n\n\nWe will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!\n\n\nAircall is constantly moving forward. Weโre building new roads to complete our journey, and weโre taking people with us who have the same builder mentality.\n\n\nLetโs grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.\n\n\nWeโre creating a place where great people trust one another and thrive together.\n\n\nPeople flourish at Aircall and now is the time to be part of the team and the journey weโre on.\n\n\nWhy join us?\n\n\n๐ Key moment to join Aircall in terms of growth and opportunities\n๐โโ๏ธ Our people matter, work-life balance is important at Aircall\n๐ Fast-learning environment, entrepreneurial and strong team spirit\n๐ 45+ Nationalities: cosmopolite & multi-cultural mindset\n๐ต Competitive salary package & equity\n๐จ Medical, dental, and vision insurance is 100% covered\n๐ 401k plan with company matching!\nโ๏ธ Unlimited PTO โ take the time you need to come to work feeling great!\nโญ๏ธ Wellness, internet, and childcare reimbursements\n๐ Generous parental leave policy\n\n\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion โ irrespective of origins, identity, background and orientations โ are core to our journey. \n\n\nWe pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. Weโre working to create a place filled with diverse people who can enrich and learn from one another. Weโre committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. \n\n\nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.\n\n\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$102,500 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote NA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Team & Role\n\nWe are looking for a Technical Support Representative to join our growing team in APAC. You will work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers' Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients.\n\nYou will employ your experience responding to tickets, answering phone calls, and creating tailored product strategies to assist our clients in a thoughtful manner. As an independent and self-sustaining worker, you'll approach your work with empathy, integrity, and a desire for growth โ having a natural curiosity to not only ask how a feature works, but why. Most importantly, you'll be motivated by our clients' happiness; provide technical and business solutions to improve retention and make their lives easier! You will report to the Director of Customer Support.\n\nThis Technical Support Representative will work the following shift: \n\n\n* Sunday - Thursday, 8:00 AM - 5:00 PM SGT | Please be mindful that daylight savings will adjust this shift by 1 hour\n\n\n\n\nThe SevenRooms Support Team is composed of unique and driven individuals possessing skills across the board that empower us to collaborate. Blending approaches that suit all personalities, we love solving problems, strategizing with clients, and view daily challenges as opportunities to grow as individuals. This team goes above and beyond to go the extra mile to help clients, while balancing our efforts with great team chemistry and plenty of laughs!\nWhat Youโll Do\n\n\nTechnical Support: Resolve customer queries by email and phone in a prompt and efficient manner\n\nStrategic Support: Allow customers to unlock maximum return on investment by providing prescriptive, thoughtful, and efficient setups and solutions that show a fundamental understanding of our platform along with their our goals.\n\nProduct Expertise: Maintain a comprehensive knowledge of the SevenRooms platform across the organisation and down to individual clients.\n\nDocumentation: Document problem resolution steps across all clients.\n\nPrioritisation: Identify issues based on the severity of customer impact.\n\nProcess and Tooling: Learning to use, and understanding when to apply multiple systems and solutions used both internally and externally to log and pull relevant data and track important functions for use in daily tasks.\n\n\n\nWho You Are\n\n\n1+ years working in a high leverage, customer facing support role or strategic account management role (ideally within the B2B, SaaS, and/or hospitality industry)\n\nFamiliarity with Zendesk, Jira, Salesforce, or similar support platforms\n\nOutstanding written and oral communication\n\nHighly-collaborative, positive, go-getter attitude\n\nComfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and bug reports at once, practicing excellent follow-through techniques\n\nProven track record in building positive relationships with clients\n\nStrong analytical, critical thinking, and problem-solving abilities\n\nTechnical aptitude and understanding of the hospitality software industry\n\n\n\nWhat We Offer\n\n\n* A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. In addition to local statutory sick leave, you'll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.\n\n* Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.\n\n* Comprehensive benefits package: SevenRooms provides access to supplemental medical coverage, life insurance, short-term disability, long-term disability, vision care, dental care, and pension plan.\n\n* Employee programs and recognition: Through our Roomieโs Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually and recognizes those who exemplify our organizationโs core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.\n\n* Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.\n\n\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSingapore
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Customer Support Specialist French Speaking based Portugal
\nAircall is a place where voices are valued.\n\n\nBacked by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.\n\n\nConversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world โ Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home โ everyone has a voice that is valued.\n\n\nWhatever your background, wherever youโre from โ we want you to join the conversation. Letโs talk.\n\n\nAbout the role :\n\n\nAs a Customer Support Specialist, youโll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. This way, youโll also help other businesses achieve their goal. In doing so, youโre a key player in growing Aircall. \nYou will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times. \n\n\nThis position requires permanent location and legal residency in Portugal. \n\n\n\nYour role at Aircall : \n* Impact: Youโll work closely with our clients to identify, solve, escalate and advise them on their questions and concerns. Our customers are people, not accounts. Day to day, your interactions with our customers directly impact their ability to run their teams efficiently. You serve as their advocate at Aircall.\n\n\n\n* Teamwork: Aircall is a fast-growing, global team of ambitious, passionate, and dedicated professionals all here to work towards a common goal. You can expect a great deal of support, transparency, and collaboration on a daily basis. There is an amazing opportunity to learn from some of the best people in the industry.\n\n\n\n* Growth Opportunity: Frontline Support is a front-row seat at all things in Aircall. Members of our team have successfully transitioned to, Client Services (Onboarding, CSM, etc.), Engineering, Product, and various other roles within the organization.\n\n\n\n* Learning: Aircall strongly encourages learning opportunities for our teammates in an effort to develop individual careers and simultaneously support our clients. As Aircallโs business continues to grow, you will find many opportunities to continue learning and developing in your role and beyond.\n\n\n\n\nWhat you need to succeed in this role : \n* Ideally 1 + year of experience in a SaaS B2B customer support role or transferable experience/skills\n* Fluency in English & French is mandatory. Another European languages is a plus\n* Excellent written and verbal communication skills\n* Familiar with ticketing tools and systems\n* An understanding of how CRMs systems work\n* Strong understanding of basic computer skills\n* Technical aptitude (ability to understand and explain technical concepts to customers and other internal stakeholders)\n* A curiosity to understand and troubleshoot complex customer inquiries\n* Strong sense of time management and prioritization of work\n* Exhibit uncompromising empathy \n* Ability to multi-task across different platforms and forms of communication\n* Willingness to work with multiple teams in an international and multilingual remote environment \n\n\n\n\n\n\n\nWe know that success comes from smart work and deserves to be recognized and rewarded\n\n\nWe value people who are bold, ambitious, collaborative and customer-centric. Weโre a global community growing together.\n\n\nIf you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!\nAircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.\n\n\nWhy join us?\n\n\n๐ Key moment to join Aircall in term of growth and opportunities\n๐โโ๏ธ Our people matter, work-life balance is important at Aircall\n๐ Fast-learning environment, entrepreneurial and strong team spirit\n๐ 45+ Nationalities: cosmopolite & multi-cultural mindset\n๐ถ Competitive salary package & benefits (health coverage, lunch, commute, sports)\n\n\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. \nWe promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. \nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.\n\n\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$140,000 — $160,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote EMEA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n(this position is remote but candidates must be based in the United States)\n \nWhat we believe \nIn the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? \n \nWe believe a better way is possible โ a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle โ and thatโs what we do. \n \nOur role \nWe know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. \n \nWhat we value \nYou could be a good fit for Crosslake if you see yourself reflected in our guiding values: \nService. We effect change by empowering others. \nCuriosity. We believe great advice starts with deep understanding. \nCredibility. Our expertise is earned and proven. \nCommitment. Itโs our privilege to serve clients in their critical moments. \nCreativity. We are inspired by the constant pursuit of better. \n \nIn this role you will:\n\n\nWork with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives.\n\n\nWork with customers to assess and address information security risks.\n\n\nInteract with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization.\n\n\nAssist in leading enterprise-wide cybersecurity operations teams, processes, and responses.\n\n\nAssist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX.\n\n\nExecute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services.\n\n\nRepresent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities.\n\n\nWork with customers to evaluate, implement, and secure key systems within their environment.\n\n\nAnalyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations.\n\n\nAssist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments.\n\n\nWork with Operations teams to ensure security architectures are appropriately assessed and able to be supported.\n\n\nWork with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design.\n\n\n\nKnowledge\n* Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST.\n* Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization.\n* Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies\n* Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security.\n\n\n\nEducation/Experience\n* 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect\n* Demonstrated history of being able to successfully implement security controls within an organization.\n* Experience in leading within a fast-paced, complex organization.\n* CISSP or equivalent certification is preferred.\n\n\n\nSkills\n* Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity.\n* Strong technical acumen and technical horsepower\n* Be willing to learn and take on new areas that may be outside of your initial comfort zone.\n* Passion towards making others great and making a high-performing team even better.\n* An action-oriented personality โ you know how to get stuff done.\n* Great communicator to peers, clients, executive leadership, and boards\n* Understanding customer objectives and driving results toward those objectives\n* Ability to learn fast and on-the-job.\n* Responding effectively to rapid change in needs, processes, and technologies\n* Ability to understand key concepts and communicate clearly and concisely, including technical details and processes.\n* Ability to collaborate effectively and build relationships at all levels, especially with senior leaders.\n* Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources.\n* Robust analytical, data processing, and problem-solving skills\n* Proficiency in process formulation and improvement\n* Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Mobile and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUS
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCybercrime is rising, reaching record highs in 2023. According to the FBI's IC3 report total losses exceeded $12 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.\n\n\nWe know we couldnโt take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs in 2023. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.\n\n\nWe are seeking a motivated and passionate Associate Software Engineer with 0-3 years of experience to join our growing engineering team. Whether youโve honed your skills through a coding bootcamp or a traditional 4-year CS degree, weโre looking for individuals who are excited about learning, problem-solving, and making an impact. Youโll collaborate with designers, engineers, and product teams to solve real-world customer problems and build cutting-edge software solutions.\n\n\nKey Responsibilities:\n- Foster a culture of psychological safety, productivity, and continuous improvement.\n- Deeply learn our business to successfully collaborate with other groups across the company to ensure our systems are secure, resilient, and deployed with guaranteed reliability.\n- Design, develop, test, and maintain scalable and high-quality software applications.\n- Collaborate closely with product managers, designers, and senior engineers to define and implement innovative solutions.\n- Learn about and participate in all stages of the software development life cycle, from concept and design through testing and deployment.\n- Write clean, maintainable, and efficient code while following best practices.\n- Continuously learn and grow by seeking out new technologies, approaches, and methods to improve your craft and the team's work.\n- Actively engage in code reviews to ensure code quality and share knowledge with peers.\n- Troubleshoot and debug issues across the full stack of our applications.\n\n\nQualifications:\n- 0-3 years of software engineering experience, including internships or personal projects.\n- Experience with at least one object-oriented programming language such as C#, Java, C++, or Python.\n- Familiarity with modern front-end technologies and frameworks such as React, Vue, TypeScript, and SASS.\n- Strong problem-solving skills and a passion for delivering excellent customer experiences.\n- Approaches technical problems with curiosity, with a desire to grow troubleshooting and long-term problem-solving skills.\n- Ability to work collaboratively with cross-functional teams and proactively be willing to learn from more experienced engineers.\n- Strong communication skills, both written and verbal.\n\n\nBonus Points For:\n- Experience with Github and project management tools such as Jira.\n- Exposure to Agile methodologies and working in a collaborative environment.\n- Familiarity with cloud platforms like AWS, Azure, or Google Cloud (bonus but not required).\n- A strong desire to learn new technologies and take ownership of the solutions you build.\n- Eager to seek out learning opportunities, both independently and by reaching out to mentors.\n\n\nWhat We Offer:\n- Health, dental, and vision Insurance\n- 401k with matching and no waiting period\n- Company Equity\n- Wellness reimbursement of $300/year\n- Life insurance\n- Parental leave\n- 20 vacation days\n- 5 sick days\n- 12 company-paid holidays\n- 2 company-wide mental health half-days\n- No work on your birthday\n\n\n\n\n\n\nChange doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Cloud, Senior and Engineer jobs that are similar:\n\n
$40,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRainFocus, one of the most innovative software companies, is in search of an exceptional Digital Marketing Manager.\n \nAbout RainFocus\nRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market โ it will be challenging, fun and exciting.\n\n\nAbout the Role\nAs a Manager, Digital Marketing you will lead the strategy for lead acquisition programs, paid campaigns, and digital activities across RainFocusโ online platforms, and is responsible for bringing to life the digital marketing strategy to deliver against key performance indicators (KPIs) and business goals. The Manager works in close collaboration with internal teams to understand and recommend how internal workflows should align to marketing strategies in terms of generating awareness, bringing new leads, increasing user engagement, and actively moving users through the funnel. In this capacity, the Manager also defines key metrics to measure channel effectiveness and optimize paid efforts to deliver return on investment (ROI), and act as a change agent across stakeholders to implement optimizations and best practices.\n\n\n\nEssential Responsibilities\n* Oversee paid digital campaign channels and performance, including but not limited to Google Adwords, Demandbase, and social platforms like Facebook, LinkedIn, and Youtube\n* Create successful, repeatable campaign strategies in partnership with Marketing teams, including targeting recommendations, channel distribution, and post-lead acquisition workflow to drive optimal conversion rates, meetings, and pipeline\n* Forecast results/targets utilizing real-time platform and Customer Relationship Management system (CRM) data to assist internal teams with budget allocation and strategic planning\n* Prepare and report in a regular cadence performance for campaigns, channels, KPIs, and business goals and highlight key areas of importance and recommended optimizations\n* Establish and maintain a testing strategy across all properties, including ad creative, landing pages to prove hypotheses and scale improvements, learnings across marketing teams\n* Make recommendations on the ongoing website strategy, including technical and content recommendations, to improve SEO, user experience\n* Manage various campaign requests in a timely manner across marketing stakeholders, including agency timelines, review coordination, and performance reporting\n* Support internal teams with the delivery of acquisition and business goals\n* Maintain a deep understanding of the competitive landscape across RainFocusโ business lines to identify gaps and take advantage of opportunities\n* Develop and define metrics, procedures, and workflows in collaboration with applicable stakeholders to launch campaigns, track performance, and drive efficiency\n* Benchmark current marketing activities, practices, performance, and develop a long-term strategy and associated recommendations for continual improvement.\n\n\n\nRequired Skills and Experience\n* Bachelorโs degree required (in Marketing, Marketing Analytics, Business preferred); or an equivalent combination of education and experience\n* A minimum of 3 years of digital marketing experience; agency experience a plus\n* A minimum of 3 yearsโ experience in a B2B marketing environment\n* Hands-on experience with Google AdWords, Facebook, and LinkedIn\n* Experience translating campaign goals to multi-channel, digital strategy targeting key personas\n* Strong collaboration and leadership skills, with the ability to work cross functionally and bring alignment amongst stakeholders\n* Advanced analytical and storytelling skills\n* Advanced knowledge of search engine marketing and SEO best practices\n* Experience reporting on marketing performance, and communicating marketing insights that impact sales outcomes\n* Strong project management skills and ability to manage competing priorities and deadlines\n* Proficient with Google Analytics and other web analytics reporting platforms\n* Strong written, verbal communications and presentation skills\n* Experience with ad and content syndication platforms preferred (i.e. Youtube, Bing Ads, or ABM-providers)\n* Experience with marketing automation and CRM platforms preferred (i.e. Marketo, Salesforce, Drift)\n* Demand generation or customer lifecycle marketing support experience preferred\n\n\n\n\n\n\nWhy work at RainFocus?\nAt RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.\n\n\nAs a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. \n\n\nWhat are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing and Sales jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAny State
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Mast Reforestation (Mast): \n\n\nAs the leading end-to-end reforestation company in the U.S., Mast is on a mission to make reforestation scalable. As bigger and hotter fires destroy more forestland every year, Mast provides fast, resilient forest restoration for landowners impacted by devastating wildfires. As the only vertically-integrated reforestation company in the industry, Mast has removed the financial, procedural, and seed supply barriers that typically stand in the way of getting reforestation done. Mast collects native, diverse seed species and manages site preparation, planting, and ongoing monitoring, delivering high quality projects. By assembling first-of-its-kind third party capital, Mast delivers these projects at no-cost to landowners. With trusted forestry companies Silvaseed and Cal Forest in its portfolio, Mast is the largest seed bank and reforestation container stock producer in the Western U.S. Mast is also an innovation center for the non-timber forestry supply chain, developing various biological and technical products for achieving land management goals more efficiently. To learn more, visit www.mastreforest.com and watch this video of our recent Montana project (hyperlink: https://www.mastreforest.com/reforestation)\n\n\nIf youโre inspired by our work, weโd encourage you to apply!\n\n\nWhat you'll be doing:\n\n\nThe VP of Sales will be responsible for scaling Mastโs revenue by managing the two small teams generating a pipeline of growth on both sides of our business: securing post-fire landowner reforestation projects and selling the carbon credits that fund that work. In the first six to twelve months youโll work both as an individual contributor and team manager as a new product is brought to market. Once processes are established and the pipeline becomes more robust, youโll focus on nurturing the team and pipeline growth while evolving our systems and processes. The outcome of your work will be the advancement of carbon offset projects that will result in thousands of legally protected acres of post-fire forest being restored while removing thousands of tonnes of carbon from the atmosphere over the ensuing decades.\n\n\n\nJob Responsibilities - Grow Revenue:\n* Provide on-going direction on a customer specific go to market strategy to ensure a robust sales funnel\n* Lead the Originators and Carbon Market Partnership Directors to pilot innovative approaches that grow our addressable market\n* Evaluate partnerships and M&A opportunities that accelerate the business\n* Partner with Product to advance due diligence processes by carbon buyers, registries, and ratings agencies\n* Build and grow relationships with customers, partners, registries, rating agencies, and financiers that can be leveraged to achieve the companyโs objectives\n* Partner with Finance and company leadership to develop a pricing strategy\n* Clearly define the sales motion and build the systems and processes that support it. Incorporate methodologies for continuous improvement\n* Drive a data-centric culture utilizing salesforce to drive funnel metrics, reporting, and analysis\n* Work with the CEO and leadership team to personally negotiate and shepherd high profile deals to closure as appropriate\n* Partner with People Operations to create appropriate incentives for the sales organization\n\n\n\nJob Responsibilities - Grow the Company:\n* Represent the voice of the customer within the Mast leadership team\n* Make strategic connections between landowner, carbon credit, and nursery sales to strengthen our business model\n* Partner with Marketing to develop an integrated content strategy that builds company brand while delivering business results\n* Be a strong advocate for systems, processes, and governance that optimize work between teams and streamline our business operations\n* Be a role model customer-centric behavior for the entire organization\n\n\n\nQualifications:\n* 10+ years of sales experience scaling an enterprise sales organization\n* Understanding of voluntary and regulated carbon markets including credit types, offset methodologies, standards bodies, ratings agencies and the ecosystem of players in these markets.\n* Deep understanding of project development, project lifecycle, financial models and contract negotiation\n* Strong counter-party negotiating skills and consensus building in multi-faceted customer negotiations\n* Ability to build, manage and grow an interdisciplinary team across multiple, multi-phase complex customer engagements moving towards customer agreement simultaneously\n* Highly personable in person or over the phone matching customer need to contractual obligation\n* Deep experience in CRM (SalesForce preferred) platforms and experience with company-wide integration and reporting\n* Mission-oriented individual looking for an opportunity to mitigate climate change\n* Ability to travel (20%)\n\n\n\nPreferred Qualifications\n* Experience with carbon credit sales and an existing network with buyers\n* Experience in the forest industry with an understanding of the complexities and timelines associated with high quality reforestation projects\n* Experience in real estate including exposure to commercial buyers, tribes, and land trusts\n* Experience with public sector sales at the local, state, and federal levels\n\n\n\n\n\n$170,000 - $210,000 a yearSalary posting and Benefits of working at Mast Reforestation and its subsidiaries: \nThe compensation package includes a base salary plus numerous benefits (see below). As of October 2024, the geo-located base salary for this role falls within this band: $170,000-$210,000 per year. This position is qualified for incentive compensation. Weโll determine the final base salary based on the candidateโs relevant experience, skills level and residing location during the hiring process.\n\nMast Reforestation, Silvaseed & Cal Forest offer:\n\n\n- Competitive salary\n- Location-based compensation\n- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans\n- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents. \n- Company paid Short Term Disability insurance and Group Term Life insurance\n- Companyโs incentive stock options (ISO) for eligible employee groups\n- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.\n- Commuter Benefits in eligible cities\n- 6 paid holidays. Two company-wide closing weeks per year. \n- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.\n- Allowances for out-of-state employees\n- Relocation support for out-of-state employees\n- Our Seattle office is dog friendly!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCompany Description\nSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 11 countries โ including LA Metro, MARTA, SEPTA, and MBTA โ rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.\n\n\nEven though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.\n\n\n\n\nCustomer Success at Swiftly \nThe Scaled Customer Success Manager role is part of the Customer Success organization at Swiftly and engages with our SMB customers to understand their core challenges and act as a partner in creating the solution. The Customer Success team has two north star objectives: retain our customersโ business and grow opportunities within the customer base. The team cares deeply about the problem weโre solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team. The Customer Success team is guided by Swiftly values โ team, communication, feedback, growth, diversity, impact โ and often combines several values to solve problems and deliver value to our customers. \n\n\n\nResponsibilities\n* Manage a large portfolio of Swiftly SMB Transit customers in North America, leveraging tech-touch to effectively engage them, driving up retention rates and potential growth opportunities.\n* Inform and influence our overall SMB growth strategy.\n* Work with Sales team partners to expand our customer base through tailored Swiftly consultations, demos and standard processes on Swiftly product capabilities.\n* Assist the Sales Team by providing industry connections, insights, and general support.\n* Design and run at-scale outreach campaigns to key Swiftly users to assist with Swiftly adoption.\n* Work cross-functionally with product team partners on customer strategies to further Swiftlyโs mission.\n* Serve as our in-house product ambassador to up-level our customersโ workflows and help them get the most return on investment from Swiftly.\n* Identify and engage new Swiftly users within our SMB customer base to increase monthly active users and create stickiness.\n* Proactively identify customers who arenโt maximizing their opportunities with Swiftly and reach out to create an action plan to help them achieve success.\n* Leverage data and insights to shape your approach, inform your discovery, and bolster your recommendations \n* Forecast and mitigate risk, ensuring growth, and drive customer satisfaction \n* Guide advanced product features and integrations.\n* Ensure the CRM (Salesforce) is updated frequently and reflects current customer and opportunities status and risks with up-to-date account information.\n* Develop and deliver digital Executive Business Reviews to agency leadership and executives that prove value while advancing the account strategy.\n* Manage competitive and noncompetitive procurement for renewals (including responding to RFPs, writing sole source justification, and navigating cooperative purchasing agreements). \n* Work with agency decision-makers to identify budget and procurement paths. \n* Serve as a representative of Swiftly to and a thought leader within the industry, including attendance and participation at conferences, potentially participating in webinars, workshops, working groups, etc.\n\n\n\nAbout You\n* 3+ years experience at a fast-growing SaaS software company \n* You have a track record of success in your current Customer Success or Account Management role\n* Experience in managing a large volume of accounts\n* Exceptional organizational skills, with the ability to multitask a high volume of opportunities at all times \n* Strong intuition and ability to thrive with minimal direction: you can ideate and execute on a plan effectively, think strategically, and balance multiple, competing priorities \n* Excellent communication and a proven ability to work cross-functionally \n* Written and oral communication skills - You must be able to convey technical information from beginner-level users to developers when engaging with customers\n* Youโre highly adaptable, easily acclimating to a rapidly changing business and industry\n* You love getting to know new people and helping them solve their business problems\n* Youโre dynamic, agile and nimble. You want a landscape that challenges you and changes shape vs. remains static \n* You have experience and interest in diving into new products and software systems and can quickly learn and understand how new products work and how customers can get value out of them\n* Youโre data-driven and have experience with tools like SFDC, ChurnZero, Zendesk, PowerBi. \n* Youโre not satisfied with the status quo, and youโre driven by continuous improvement and positive customer experiences \n* A strong ability to listen to various stakeholders and synthesize relevant information \n* Experience working with public transportation or passionate about the future of transportation, mobility, and cities, with an interest in the role of transportation technology \n\n\n\n\n\n\n**FOR U.S. CANDIDATES ONLY:**\nIn accordance with pay transparency laws: the approximate salary range for this role is $87,000 to $123,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidateโs relevant work experiences/skills, and geographic location within the United States. Note: salary ranges for non-U.S. candidates may be higher or lower than the U.S. numbers above depending on location. Salary is one component of Swiftlyโs total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.\n\n\nBeyond the Skills:\nWe are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:\nโข Team. Together, we are more effective and better supported\nโข Impact. Drive impact for our customers, our company, and all of our teams\nโข Diversity. See differing perspectives as ways to address our weaknesses and find new strengths\nโข Communication. Assume others internally and externally have good intentions\nโข Feedback. We share feedback because we want each other to grow professionally and personally\nโข Growth. Foster personal, professional, and company growth\n\n\nBenefits:\nโข Competitive salary\nโข Stock options for every employee\nโข Medical, Dental and Vision\nโข 401k with Employer Match\nโข Flexible Spending Account (FSA)\nโข Home office setup reimbursement \nโข Monthly cell/internet reimbursement\nโข Monthly "Be Well" stipend \nโข Flexible PTO with a required minimum\nโข Flexible work environment\nโข 16-17 paid holidays - including 4 holidays in months without US national holidays in 2024\nโข 8 fully paid weeks of leave for child birth/adoption\n\n\nTravel note: Swiftly employees can generally expect to travel 1โ2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently. \n\n\nWe are a truly mission-driven culture that is set to change the world of transit\n\n\n\n\nWe are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.\n\n\nBecause we work with public agencies, we participate in E-Verify. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Mast Reforestation (Mast): \n\n\nAs the leading end-to-end reforestation company in the U.S., Mast is on a mission to make reforestation scalable. As bigger and hotter fires destroy more forestland every year, Mast provides fast, resilient forest restoration for landowners impacted by devastating wildfires. As the only vertically-integrated reforestation company in the industry, Mast has removed the financial, procedural, and seed supply barriers that typically stand in the way of getting reforestation done. Mast collects native, diverse seed species and manages site preparation, planting, and ongoing monitoring, delivering high quality projects. By assembling first-of-its-kind third party capital, Mast delivers these projects at no-cost to landowners. With trusted forestry companies Silvaseed and Cal Forest in its portfolio, Mast is the largest seed bank and reforestation container stock producer in the Western U.S. Mast is also an innovation center for the non-timber forestry supply chain, developing various biological and technical products for achieving land management goals more efficiently. To learn more, visit www.mastreforest.com and watch this video of our recent Montana project (hyperlink: https://www.mastreforest.com/reforestation)\n\n\nIf youโre inspired by our work, weโd encourage you to apply!\n\n\nMast Reforestation is seeking an experienced and dynamic Grant Writer to manage the development, submission, and tracking of grant proposals to support our reforestation efforts. This role will collaborate with various internal stakeholders to identify, prioritize, and secure publicly available grants from federal, state, local, agency, and non-profit sources. The Grant Writer will be responsible for the entire lifecycle of grant processes, including researching funding opportunities, developing project budgets, writing compelling proposals, managing grant reporting requirements, being responsible for the submission which includes all forms required, and maintaining compliance with grant terms and conditions. The ideal candidate will have a strong background in grant writing, procurement strategy, and project management, as well as experience working with cross-functional teams to drive success in acquiring funding for critical projects.\n\n\n\nKey Responsibilities\n* Research and identify, and prioritize potential grants and funding sources that support carbon credit generation through reforestation.\n* Develop and implement government procurement strategies for seeds, seedlings, and reforestation services. Respond to relevant government Requests for Proposals (RFPs).\n* Lead development and write compelling, original grant proposals that clearly articulate and align the companyโs mission, impact, and needs. Manage the entire submission process to ensure timely and compliant delivery (usually on tight deadlines).\n* Work with internal stakeholders to incorporate technical expertise and organizational voice into grant proposals, ensuring alignment with company goals.\n* Oversee the full grant lifecycle, from proposal writing to grant closeout, ensuring compliance with all grant terms and conditions. Manage reporting requirements and submit budget and project narrative reports as needed.\n* Maintain a detailed funding calendar to effectively track and manage grant deadlines, submissions, and follow-up activities.\n* Identify external factors that contribute to successful submissions and stay informed about the decision-making processes used by grantors.\n\n\n\nQualifications\n* 3+ years of experience in grant writing, government procurement, or related fields.\n* Proven track record in successfully developing, writing, and managing grant proposals across corporate, philanthropic, and government sectors.\n* Excellent written and verbal communication skills with the ability to translate technical details into strong narratives.\n* Demonstrate the ability of creating compelling content for a variety of audiences, including technical and non-technical stakeholders.\n* Strong project management skills, with the ability to manage multiple projects, meet deadlines, and work across diverse teams.\n* Demonstrated knowledge and interest in natural capital, carbon markets, forestry and climate change\n* Experience in budget development and financial management related to grant proposals.\n* Strong research skills to identify future funding opportunities and understand technical grant requirements.\n* Ability to work independently and collaboratively with a diverse set of stakeholders, in a fast-paced environment.\n\n\n\nPreferred Qualifications\n* Experience working in Corporate ESG, carbon markets, forestry/ag/hort or natural resource management sectors\n* Knowledge of public procurement strategies and experience working with government agencies\n\n\n\n\n\n$85,000 - $100,000 a year\n\nThe compensation package includes a base salary plus numerous benefits (see below). As of September 2024, the geo-located base salary for this role falls within this band: $85,000 to $100,000 p.a. Weโll determine the final base salary based on the candidateโs relevant experience, skills level and residing location during the hiring process.\n\n\nMast Reforestation, Silvaseed & Cal Forest offer:\n\n\n- Competitive salary\n- Location-based compensation\n- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans\n- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents. \n- Company paid Short Term Disability insurance and Group Term Life insurance\n- Companyโs incentive stock options (ISO) for eligible employee groups\n- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.\n- Commuter Benefits in eligible cities\n- 6 paid holidays. Two company-wide closing weeks per year. \n- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.\n- Allowances for out-of-state employees\n- Relocation support for out-of-state employees\n- Our Seattle office is dog friendly!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Writer and Writer jobs that are similar:\n\n
$50,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\ndv01 is lifting the curtain on the largest financial market in the world: structured finance. The $16+ trillion market is the backbone of everyday activities that empower financial freedom, from consolidating credit card debt and refinancing student loans to buying a home and starting a small business.\ndv01โs data analytics platform brings unparalleled transparency into investment performance and risk for lenders and Wall Street investors in structured products. As a data-first company, we wrangle critical loan data and build modern analytical tools that enable strategic decision-making for responsible lending. In a nutshell, we're helping prevent a repeat of the 2008 global financial crisis by offering the data and tools required to make smarter, data-driven decisions resulting in a safer world for all of us. \n \nMore than 400 of the largest financial institutions use dv01 for our coverage of over 75 million loans spanning mortgages, personal loans, auto, buy-now-pay-later programs, small businesses, and student loans. dv01 continues to expand coverage of new markets, adding loans monthly, and developing new technologies for the structured products universe.\n \nTo get a better idea of what a year at dv01 looks like, check out our 2022 Year in Review page here: https://dv01.co/year-in-review/2022/ If that looks like fun to you, get in touch because we'd love to hear from you.\n\nYou Will:\n\n\n* Manage all lifecycle stages for a project post ideation with responsibility for ensuring that deliverables are understood and releases are delivered on time.\n\n* Manage the implementation and expansion of our client-facing platform. You will scope, plan, coordinate, and drive projects through successful completion that will aid in improving our front-end application including its functionality, reliability, and quality assurance.\n\n* Connect the dots of complex workflows in a fast-paced environment. You will be responsible for engaging key stakeholders across business, technology, and product while working closely with software engineers to build consensus, resolve conflicts, and ensure smooth execution.\n\n* Ensure the quality of project deliverables. You will work with all stakeholders to establish quality standards and monitor adherence to quality in day-to-day execution.\n\n\n\n\n \n\nQUALIFICATIONS:\n\n\n* Passionate and work experience in Project Management. You have 3-5 years of work experience successfully managing the launch of projects from end to end while adhering to deadlines, scope, and quality requirements.\n\n* Experience working with data products and the underlying tools utilized for access and manipulation.\n\n* Comfortable with technology and finance. You have experience operating in a highly technical environment and the ability to translate business needs into technical requirements. The ideal candidate will possess strong technical knowledge to effectively collaborate with development teams and ensure seamless project execution. Working knowledge of SQL or a programming language is a plus.\n\n* Working knowledge of project management tools, preferably Jira. You have a minimum of 3 years experience working in an Agile environment. You are detail-oriented and have experience in creating project plans, tracking project performance, communicating status, and identifying risks.\n\n* Business acumen. You can keep a finger on the pulse of a rapidly evolving business and its priorities. You can take a step back and analyze team processes to identify bottlenecks and put together a plan to circumvent them.\n\n* Effective communicator and self-motivated leader. You can communicate effectively with engineers and high-level business stakeholders alike. You have the written skills to create detailed process documents, plans, and status updates that are easily understood by all project participants. Strong organizational and interpersonal skills are required.\n\n\n\n\nIn good faith our salary range for this role is $100,000 - $110,000 but are not tied to it. Final offer amount will be at the companyโs sole discretion and determined by multiple factors, including years and depth of experience, expertise, and other business considerations.\n\nOur community is fueled by diverse people who welcome differing points of view and the opportunity to learn from each other. Our team is passionate about building a product people love and a culture where everyone can innovate and thrive.\n\n \n\nBENEFITS & PERKS:\n\n\n* Unlimited PTO. Unplug and rejuvenate, however you wantโwhether thatโs vacationing on the beach or at home on a mental-health day.\n\n* $1,000 Learning & Development Fund. No matter where you are in your career, always invest in your future. We encourage you to attend conferences, take classes, and lead workshops. We also host hackathons, brunch & learns, and other employee-led learning opportunities.\n\n* Remote-First Environment. People thrive in a flexible and supportive environment that best invigorates them. You can work from your home, cafe, or hotel. You decide.\n\n* Health Care and Financial Planning. We offer a comprehensive medical, dental, and vision insurance package for you and your family. We also offer a 401(k) for you to contribute. \n\n* Free Equinox Membership or $1,650 Annual Fitness Fund. Regular exercise offers a plethora of mental and physical health benefits. You can either enroll in an all-access Equinox membership or at your preferred gym. Or take advantage of our fitness fund, which can be used toward at-home workout equipment (yes, including a Peloton).\n\n* New Family Bonding. Primary caregivers can take 12 weeks off 100% paid leave, while secondary caregivers can take 3 weeks. Returning to work after bringing home a new child isnโt easy, which is why weโre flexible and empathetic to the needs of new parents.\n\n\n\n\ndv01 is an equal opportunity employer and all qualified applicants and employees will receive consideration for employment opportunities without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, age, national origin or ancestry, citizenship, veteran status, membership in the uniformed services, disability, genetic information or any other basis protected by applicable law.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nYour Role:\n\nAs a Technical Account Manager (TAM) at Vectra, you'll play a pivotal role in fostering strong relationships with our enterprise customers. You'll be responsible for understanding their unique business needs and goals, and providing tailored guidance to maximize the value they derive from our cybersecurity solutions.\n\nYour Impact:\n\nLeveraging your deep understanding of Vectra products and cybersecurity best practices, you'll guide customers through their entire journey, from onboarding to value realization and expansion. By building strong relationships with key stakeholders, you'll ensure customer satisfaction, drive adoption, and identify opportunities for growth.\n\nResponsibilities:\n\n\n* Customer Relationship Management: Cultivate and nurture strong relationships with enterprise customers, serving as their trusted advisor and advocate.\n\n* Value Delivery: Proactively guide customers towards realizing the full potential of their Vectra investment through strategic guidance and support.\n\n* Technical Expertise: Provide technical expertise and support to ensure seamless integration into customers' environments.\n\n* Growth Opportunities: Identify and pursue expansion opportunities within existing customer accounts, collaborating closely with the sales team to drive revenue growth.\n\n* Risk Mitigation: Assess renewal risks and develop proactive strategies to address potential challenges.\n\n* Crisis Management: Respond effectively to customer incidents and crises, coordinating cross-functional teams to ensure timely resolution and minimize disruption.\n\n* Program Development: Create and implement repeatable programs and processes to optimize product adoption, usage, and alignment with customer business objectives.\n\n* Metrics Tracking: Monitor and report on key performance indicators (KPIs) to measure customer satisfaction, health, adoption rates, and overall success.\n\n* Customer Visits: Travel to customer sites as needed to provide in-person support and build stronger relationships.\n\n\n\n\nRequirements:\n\n\n* Technical Foundation: A solid understanding of network security, enterprise software, and cybersecurity best practices.\n\n* Customer-Facing Experience: Minimum of 5 years of experience in a customer-facing role, preferably within enterprise subscription-based vendors.\n\n* Enterprise Expertise: Proven track record of successfully supporting high-touch enterprise customers.\n\n* Security Knowledge: Familiarity with security product lines (firewalls, sandboxing, SIEM, forensics).\n\n* Technical Proficiency: Understanding of TCP/IP, DNS, VPN, and SSL technologies.\n\n* Project Management: Strong project management skills with a focus on detail and execution.\n\n* Customer Empathy: A passion for delivering exceptional customer experiences and driving business outcomes.\n\n* Relationship Building: Proven ability to establish and maintain strong relationships with C-level executives.\n\n* Communication Skills: Excellent written and verbal communication skills, including strong presentation abilities.\n\n* Analytical Skills: Strong analytical and problem-solving skills to identify opportunities and address challenges.\n\n* Bachelor's Degree: Relevant Bachelor's degree, preferably in computer science or a related field.\n\n\n\n\nBy joining our team, you'll have the opportunity to make a significant impact on the success of our enterprise customers and contribute to Vectra's continued growth.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$55,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAccount Manager, Boulder, CO, or Remote within the U.S. \n\n \n\nAbout Ascend \n\nAscend Analyticsโ climate technology software and services provide critical insights to power the energy transition.. The companyโs products enhance critical power supply decisions from short-term operating strategies to long-term investment and resource planning. Ascendโs solutions serves as the core analytic infrastructure for electric utilities, independent power producers, electric retailers, and financiers of energy infrastructure. To learn more about Ascend, please visit us at www.ascendanalytics.com. \n\nYour Impact at Ascend Analytics \n\nWe are looking for an Account Managerโฏto join our team to lead key account management for BatterySIMM clients.โฏ The BatterySIMM business delivers battery energy storage valuation, market intelligence, consulting solutions to IPPs, banks, and developers within the energy industry. \n\nReporting directly to the Vice President of Business Development, this role will be the overall engagement interface between BatterySIMM client customers and Ascend Analytics after a contract is signed. The Account Manager will be critical in ensuring the customer has an exceptional experience and is committed to a long-term relationship as a subscriber of Ascendโs services. This individual will also assure that the client is connected to the right resources internally for timely product and service delivery and help bring the voice of the customer into our operations and innovation process. \n\nJob Responsibilities\n\n\n* Prioritize, assess and ,manage client accounts at risk of โchurnโ.\n\n* Maintain regular, diverse, touch-points across the client organization and communicate strategic or organizational objectives to Ascend product and business development teams. \n\n* Manage client relationships and communications with customers as the primary point of contact from contract signing through onboarding, first impact, and cross-sell and up-sell opportunities. \n\n* Serve as the overall engagement lead for BatterySIMM client working with Ascendโs primary technical contact, in order to check-in and focus on high level solutioning leading to ongoing client satisfaction. \n\n* Solve overarching client needs, working across product, business development, operations, marketing, and analysis. \n\n* Manage client expectations with regards to features and services, and help in the roll-out of new features and offerings. \n\n* Help drive product adoption and renewals with existing customers. \n\n* Identify and help support business development with upsell and cross-sell opportunities with existing customers. \n\n* Develop client success strategy and KPIs to evaluate success and adjust course as needed. \n\n* Engage with product, marketing, and commercial teams to help drive strategies that align to customer needs. \n\n\n\n\nRequired Qualifications\n\n\n* 5+ years of professional experience in a relevant field (customer/client success, account management, sales, project/program management, ideally in energy or software). \n\n* Bachelors degree in related field or equivalent \n\n* Experience driving customer success with Enterprise-level B2B clients. \n\n* Expertise in client management and communicating technical concepts to/from customers with the support of Ascend technical leads and SMEs. \n\n* Experience establishing and managing processes, particularly to ensure seamless delivery and implementation. \n\n* Project or program management experience across multiple simultaneous projects. \n\n* Ability to support successful renewal strategy and complex negotiations. \n\n* Demonstrated organizational and time management skills, and overall attention to detail. \n\n* Clear and succinct communication and strong presentation skills. \n\n* Ability to operate in a highly ambiguous and fast-paced environment across diverse internal stakeholders to move work forward. \n\n\n\n\nPreferred Qualifications\n\n\n* Customer success experience in software, SaaS, DaaS, Fintech or similar highly technical products strongly preferred. \n\n* Familiarity with wholesale power markets, renewables development and trading preferred. \n\n* Demonstrated success in early-stage or start-up environments and projects. \n\n\n\n\nCompensation: $110,000 - $120,000 base salary for Account Manager I; $120,000 - $130,000 for Account Manager II. Additionally there are bonus opportunities. \n\nNegotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. \n\nWe offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan. \n\nWe celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics. \n\nAscend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]. \n\n \n\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBoulder, Colorado, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nHuman Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. \n\nNearly half of all working Americans are not saving enough for their future. Too often itโs because they are employed by a company that doesnโt offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.\n\nWeโre a high-growth tech company changing the retirement industry. Weโve raised $500M and are backed by leading investors. Most recently, by funding from BlackRock as well as many other top investors: TPG (The Rise Fund) with SoftBank led our Series D, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.\n\nJoin our amazing Engineering team\n\nOur engineering organization aims to redefine the retirement services space with software that provides an effortless, efficient, scalable, and reliable user experience. \n\n\n* We value continuous improvement, emphasizing documentation, security, consistency, and scalability.\n\n* We help each other be better engineers, ensuring we leave things better than we found them.\n\n* We are customer-focused, ensuring our software improves the customer experience.\n\n\n\n\nAbout the role\n\nIn this impactful, hands-on senior technical leadership role, you will drive the technical direction for our organization of over 20 engineers across 4 agile teams. You will provide technical guidance and mentorship, define and refine our architecture, processes, and best practices. Collaborating with domain experts and engineers, you will design, build, test, and own systems for servicing 401(k) plans. Reliability and performance are key, so you will extend our systemโs robustness, scalability, observability, and maintainability.\n\nAbout the Team\n\nThe Portfolio Management team is responsible for the software system that manages each participant's current investment (retirement fund). Our team regularly undertakes projects that are critical to the company's success, often ranking as the top priority. In 2024, our team will expand by approximately 60% to seize new and exciting business opportunities. We will develop new products, features, and services from scratch to cater to a brand new set of customer base, creating a significant new revenue source for the company.\n\nWhat you get to do every day\n\n\n* Define forward-looking architectures through designs, establishing tradeoffs in cost vs. value, and gaining buy-in from key stakeholders.\n\n* Drive the delivery of prototypes, technical standards, project plans, and roadmaps that align with the product vision.\n\n* Coach and mentor senior engineers to improve innovation, efficiency, and technical capabilities.\n\n* Deliver features and enhancements that improve complex processes and systems, making them more robust and higher performance with less human intervention.\n\n* Collaborate with engineers and stakeholders to share knowledge and build expertise.\n\n* Raise the bar for team standards, resulting in cleaner, well-documented, and higher quality code.\n\n* Model and teach key behaviors for owning and delivering fast, horizontally scalable, and reliable systems.\n\n* Advocate for forward-looking architectures and designs that minimize human intervention while keeping development costs incremental.\n\n\n\n\nWhat you bring to the role\n\n\n* Minimum 10 years of professional experience designing, building, and maintaining large-scale backend software products and systems.\n\n* Expertise in designing and building modular distributed applications to support a rapidly growing customer base.\n\n* Solid understanding of auto-scaling cloud technologies and efficient use of compute, storage, network, and virtualization technologies (preferably AWS).\n\n* Ability to influence cross-team standards, practices, and tools by modeling behaviors and demonstrating outcomes.\n\n* Clear articulation of the business benefits resulting from technical decisions.\n\n* Enjoy mentoring other engineers and helping them grow technically, becoming a key go-to person in your company.\n\n* Experience delivering large-scale backend systems, managing elastic workloads using queue/worker and streaming architectures.\n\n* Experience migrating to modern scalable technologies from monolithic systems while maintaining high reliability and availability.\n\n* Strong desire to learn, exchange feedback, and growโfrom internal legacy and futuristic technical designs to retirement domains and workflows critical for our business.\n\n\n\n\n \n\nWhy you will love working at Human Interest\n\nMission - Highly collaborative startup dedicated to supporting employee engagement and growth. Itโs an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.\n\nCulture - Our operating principles define how we come together as a team to do our work. They reflect Human Interestโs unique view on whatโs important and whatโs right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. \n\n\nCustomer obsession\n\nLong-term orientation\n\nAutonomous and accountable teams\n\nAn escalating bar for talent and performance \n\nFundamental optimism \n\n\n\n\nCompensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $245,000 - $275,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.\n\nBenefits - \n\n\nA great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees\n\nTop-of-the-line health plans, as well as dental and vision insurance\n\nGenerous PTO and parental leave policies\n\nAddition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness\n\nLyra - Enhanced Mental Health Support for Employees and dependents \n\nCarrot - Fertility healthcare and family forming benefits\n\nCandidly - Student loan resource to help you and your family plan, borrow, and repay student debt\n\nMonthly work-from-home stipend; quarterly lifestyle stipend\n\nEmployee Resource Groups including Veterans, Lift Evโry Voice, Pride, LatinX, Families, and Women in Tech\n\nFun online and regional events and celebrations and department and company offsites\n\nThe vast majority of our positions can be 100% remote\n\n\n\n\n\nWeโre a great place to work (but donโt take our word for it) \n\nHereโs a list of our awards and accolades:\n\n\n* Certified as a Great Place To Workยฎ (2023-2024)\n\n* Fortune Best Place to Work in the Bay Area (2024)\n\n* Best Places to Work by Built In (2023-2024)\n\n* Americaโs Best Startup Employers by Forbes (2020-2022, 2024) \n\n* A Top Company by Y Combinator (2020-2023)\n\n* Inc. Fastest Growing Companies (2021)\n\n\n\n\n \n\n\n \n\nHuman Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.\n\nWe are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at [email protected].\n\nPlease note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. \n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.\n\nSee more: https://humaninterest.com/disclosures\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior, Engineer and Backend jobs that are similar:\n\n
$60,000 — $102,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.