Salesforce Project Manager \n\nLocation: United States - we are fully remote!\n\nSummary\n\nThunderโs Project Managers are the lifeblood of our consulting engagements - serving as the project expert in planning, maintaining accountability, and managing resources to successfully deliver projects for our customer. \n\nThe PM plans, liaises and allocates team members to a project, holding the team accountable for recording time and deliverables to maintain an overview on project progress and health. They also ensure that projects are completed within the determined time frame, within the constraints of the budget, and with sufficient staffing.\n\nOur ideal candidate is a natural multitasker who brings a keen eye for detail and depth in the delivery of effective Salesforce implementations. Thunder PMs are able to think critically and use their good judgment to maximize the success of the project. We value excellent communication and financial/budgeting acumen, a comfort level with briefing clients in advance when timelines change or obstacles arise, and work effectively in high-pressure situations.\n\nRole + Responsibilities \n\n\n* Create project plan(s) with timelines and milestones, then manage execution of said project plan (typically 3-5 projects at a time)\n\n* Hold responsibility for day-to-day management of the project - budget, schedule, and deliverables\n\n* Organize project logistics and stakeholder interactions\n\n* Own financial details, budget management (inclusive of project margin), timesheet submission and project level forecasting \n\n* Prepare and communicate regular status reports for client\n\n* Act as the point of contact internally for your project, communicating to internal stakeholders on the status of your project\n\n* Responsible for combined on+offshore team project delivery success and owning the overall health of on+offshore project team\n\n* Manage project's open Action Items, Decisions logs and associated follow-up\n\n* Drive executive level communication, in conjunction with an Engagement Manager\n\n* Drive our delivery & project management methodology - with clients and internally at Thunder!\n\n* Help drive customer satisfaction and CSAT responses for partnership level \n\n\n\n\nRequired Qualifications \n\n\n* 2-4+ yearsโ consulting experience, preferably within the Salesforce implementation partner ecosystem and IT/tech consulting \n\n* At least 2+ years of direct Salesforce delivery or project management role in a consulting/professional services environment\n\n* Experience serving as the primary interface with offshore partners\n\n* Experience with Agile software development methodology\n\n* PMP (PMI) or designation or certification from other recognized project management/process methodology (Agile, Lean/Six Sigma, Kanban)\n\n* Salesforce Administrator Certification\n\n* Strong client-facing presentation and communication skills\n\n\n\n\nCompetencies\n\n\n* Ability to prioritize individual and team tasks to ensure timely execution of the project from start to finish\n\n* Financial and budgeting acumen\n\n* Effectively facilitates meetings and demonstrates consensus-building skills\n\n* Organizational skills to manage multiple projects \n\n* Emotional intelligence and leadership skills to work with various stakeholders\n\n\n\n\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithumโข is the worldโs most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customersโ key e-commerce and strategic goals, connecting these goals to Rithumโs solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departmentsโSales, Renewals, Managed Services, Finance, Product, and Supportโto ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal.\n\n\n\n\n \n\nTravel Required\n\nUp to 10%\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n \n\nWhat itโs like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithumโข is the worldโs most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customersโ key e-commerce and strategic goals, connecting these goals to Rithumโs solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departmentsโSales, Renewals, Managed Services, Finance, Product, and Supportโto ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal\n\n\n\n\n \n\nWhat itโs like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThoughtExchange is the worldโs most trusted AI engagement and experience platform for leaders who drive change and alignment. We support a diverse range of clients from top school districts across North America to Fortune 500 companies and Public Sector innovators. Weโre also winners of Quartzโs Best Companies for Remote Workers and Canadaโs Top Growing Companies. Join us on our journey to accelerate change for good through inclusive problem-solving!\n\n\nWe are on the hunt for a Senior Events Marketing Specialist who thrives on the logistics of events marketing but also brings strategic chops and creativity to event planning. If youโre a collaborative team player with a knack for managing complex deliverables, timelines, budgets, and post-event lead follow-up, we want to hear from you! \n\n\nYour superpowers are building strong relationships and having an eagle eye for detail. Youโll collaborate with event organizers to ensure that ThoughtExchangeโs brand, product, and executive team shine, generating significant positive exposure and leads in return for our investment. Youโll also work across departments to provide the support and resources needed to meet all event deliverables and achieve timely objectives.\n\n\nReporting directly to the Field Marketing Manager, the Senior Events Marketing Specialist will develop and execute all virtual and in-person third-party event sponsorship opportunities and ThoughtExchange-owned events. If youโre ready to dive into the exciting world of events marketing with us, letโs make some magic happen!\n\n\n\nWhat Youโll Do:\n* Develop and implement an annual event strategy aligned with ThoughtExchangeโs marketing and business objectives\n* Plan and manage a diverse range of events, including conferences, trade shows, and ThoughtExchange-owned virtual events and webinars \n* Manage the event budget. Track expenses and ROI for each event. Prepare and present post-event reports, highlighting successes, and areas for improvement\n* Source, negotiate, and manage relationships with vendors, venues, and suppliers. Coordinate logistics such as sending swag, booth kits, signage, and audio-visual equipment\n* Collaborate with the Field Marketing Managers and wider marketing team to create promotional campaigns for marquee events. Collaborate with the creative team to design and produce marketing materials and collateral\n* Collaborate with the marketing, product, sales, and leadership teams to develop compelling event presentations, keynotes, and content Implement strategies to capture and qualify leads generated from events. Ensure attendees are added to Salesforce database. Set pipeline objectives and ensure proper follow-up with leads post-event in collaboration with Field Marketers and the Sales team\n* Research use cases per market and ensure collateral and messaging are available \n* Support our Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives and completing all required ADEI training\n\n\n\nWhat We Think Is True About You: \n* 5 years of experience planning and executing in-person events \n* Meticulous attention to detail and superb organization skills\n* Problem solver who takes ownership to get things done and asks for help when needed\n* Strong collaborator and enjoys working with people across the company \n* Comfortable with change and ambiguity\n* Proven ability to manage multiple events at once, ensuring timely and high-quality completion of all tasks and logistics\n* Excellent written & verbal communication skills\n* Eye for creativity and a willingness to test new ideas and learn from failures to improve future outcomes\n* Experience using event or project management Software (we use Monday.com)\n* Able to travel to events if needed (1-3 times per year)\n\n\n\nNice to Have:\n* B2B SaaS Experience \n* Experience planning and executing virtual events \n* Experience with Salesforce\n\n\n\n\n\nThe hiring range for this role is $74,500 - 82,500 CAD. Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment. \n\n\nFlexible Close Date: June 13th, 2024 This is a flexible close date and may be extended.\n\n\nIf you donโt see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out, apply and tell us more about yourself in your application. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. \n\n\nThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.\n\n\nWhat we offer: ThoughtExchange wants to ensure our people are heard, supported, and cared forโso we invest in our employees. We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and in life. We are proud to offer our employees the following:\n\n\nBenefits & Well-Being: From day one, youโll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Maple, Inklebot, and Headspace which support our employees' primary care, mental health, and wellness needs.\n\n\nFlexibility: Weโve been remote-first for over ten years. Weโre contribution-focused, and we operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excelโwhere you work and how you structure your day.\n\n\nOwnership: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company. \n\n\nCulture: We walk the walk when it comes to our product, and we make sure no important decisions are made without including our employees' perspectives. We value and prioritize everyoneโs voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.\n\n\nCompensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, taking into account all the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. \n\n\nConnection: In addition to remote hubs of employees across Canada & the US and offices in Rossland & Vancouver, we get together once a year as a company in some pretty cool locations. We also connect virtually as a company on a monthly basis and celebrate one another in our #gratitude Slack channel. \n\n\nGrowth: Youโll have the opportunity to join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote in Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About Medallion:\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe are looking for an experienced General Counsel to join our team and build out the Legal function at Medallion from the ground up, with a heavy emphasis on commercial work initially. This role requires a well-rounded individual who has demonstrated the ability to deliver results in a high-growth, dynamic, and fast-paced environment. You are versatile, detail-oriented, intellectually curious, and a strong communicator. The ideal candidate is a collaborative team player who is passionate about healthcare technology and happiest in a fast-paced, action-oriented work environment.\n\nThis position reports to Medallionโs Founder/CEO and base compensation may land between $225k-$300k depending on qualifications and experience. In addition to base salary, Medallion offers equity, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\n\n\nCore Responsibilities:\n\n\n* Legal Compliance\n\n\n\n* Ensuring the company adheres to all relevant healthcare laws, regulations, and industry standards\n\n* Staying updated on changes in healthcare regulations and advising the company accordingly.\n\n\n\n* Risk Management:\n\n\n\n* Identifying and mitigating legal risks associated with the companyโs products, services, and business operations.\n\n* Implementing policies and procedures to minimize legal exposure\n\n\n\n* Contract Management:\n\n\n\n* Drafting, reviewing, and negotiating contracts with customers, vendors, and partners\n\n* Ensuring all agreements comply with legal standards and protect the companyโs interests\n\n\n\n* Data Privacy and Security:\n\n\n\n* Ensuring compliance with data privacy laws such as GDPR (General Data Protection Regulation)\n\n* Implementing and monitoring data protection policies to safeguard sensitive healthcare data\n\n\n\n* Intellectual Property:\n\n\n\n* Managing and protecting the companyโs intellectual property, including software patents, trademarks, and copyrights\n\n* Handling any intellectual property disputes or infringement issues\n\n\n\n* Corporate Governance:\n\n\n\n* Advising the board of directors and executive team on legal matters\n\n* Ensuring the company follows best practices in corporate governance\n\n\n\n* Litigation Management:\n\n\n\n* Overseeing any legal disputes or litigation involving the company\n\n* Coordinating with external legal counsel as necessary\n\n\n\n* Regulatory Affairs:\n\n\n\n* Navigating the regulatory landscape of the healthcare industry to ensure the companyโs products meet all necessary approvals and standards\n\n* Engaging with regulatory bodies and representing the company in regulatory matters\n\n\n\n* Employee Relations:\n\n\n\n* Advising on employment law matters, including hiring, termination, workplace policies, and employee disputes\n\n* Ensuring compliance with labor laws and employment regulations\n\n\n\n* Strategic Advice:\n\n\n\n* Providing strategic legal advice to support the companyโs business objectives and growth\n\n* Assisting in mergers, acquisitions, and other corporate transactions\n\n\n\n\n\n\nYouโd be a great fit ifโฆ\n\n\n* You have a Juris Doctor (JD) degree from an accredited law school\n\n* Active license to practice law in California or another relevant jurisdiction\n\n* Minimum of 10 years of legal experience, with at least 5 years in a senior legal role within the healthcare or software industry\n\n* Extensive knowledge of healthcare laws, regulations, and industry standards\n\n* Proven experience in contract negotiation, drafting, and management\n\n* Strong understanding of data privacy laws (GDPR) and cybersecurity regulations\n\n* Ability to balance business needs with compliance / legal risks\n\n* Excellent understanding of corporate governance and regulatory affairs\n\n* Outstanding analytical, problem-solving, and decision-making abilities\n\n* Excellent communication and interpersonal skills, with the ability to effectively advise and influence senior leadership\n\n* High ethical standards and a commitment to integrity and professionalism\n\n\n\n\n \n\n \n\n \n\n \n\n \n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Legal jobs that are similar:\n\n
$60,000 — $145,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallionโs most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met. \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights thatโs impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$75,000 — $137,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOnfido lets people prove their identity anytime, anywhere. Weโre creating a more open digital world by connecting them to the services they love and need simply, speedily and safely โ whether theyโre renting a car or opening a bank account. Weโre building a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded โOutstanding Leader in Accessibilityโ and โBest Innovation in Algorithmic Bias Mitigationโ and โBest AI product in FinTechโ awards at CogX\n\n\nWe are a global, established, technology company having surpassed $130M in annual recurring revenue (ARR) with a prominent position in the global marketplace, and have been repeatedly recognized for our performance and innovation. In 2023, weโve been awarded โBest Fraud Detection and Prevention Company of the Year by Frost & Sullivan, featured as a Strong Performer by Forrester in its 2022 Identity Verification Wave, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors such as TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with hundreds of businesses to help millions access services every week โ from billion dollar institutions to hypergrowth unicorns. We support checks in 195 countries, and 2,500+ document types. With over 1,200 customers worldwide and 500 employees\n\n\nOur goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.\n\n\nOnfidoโs enterprise sales team is continuing to grow, fuelled by a continued increased demand in the DACH/CEEBeNelux regions as organizations accelerate their digital transformation plans and partner with Onfido. \n\n\nWeโre looking for experienced, methodical and passionate enterprise sales professionals to drive revenue growth. Our Senior Account Executives are responsible for driving and closing landmark deals with enterprise clients across a number of industry verticals. Youโll work closely with your customers as a trusted advisor to deeply understand their challenges and goals and articulate the value of Onfido to prospective clients where Identity Verification is key.\n\n\nWith customer success at our core, we will provide you with a comprehensive induction and onboarding experience and youโll partner closely with a range of support functions, from internal sales operations & enablement to SDRs and highly skilled pre-sales solutions engineers & commercially astute Legal counsel.\n\n\n\nAs a Senior Account Executive at Onfido you will:\n* Drive and own the end-to-end enterprise sales cycle, from identifying targeted accounts to closing business opportunities across a range of industry sectors\n* Prospect and identifying leads, leveraging personal networks and partnering closely with Marketing, SDRs and Inside Sales\n* Work closely with your customers as a trusted advisor to deeply understand their challenges and goals\n* Lead all aspects of deal execution, including prioritization of deals, strategic and financial assessment, transaction structuring and negotiation\n* Become a subject matter expert, representing Onfido in your target industry sectors\n\n\n\nWeโre looking for Senior Account Executives who have:\n* Extensive experience in a quota-carrying software or technology enterprise sales role with a history of selling to large Enterprise companies\n* Experience selling Security Software, Infrastructure Software, Access Management or ideally Identity Software \n* Hunger; you have the drive to operate in a fast-paced environment. Along with a hunger to learn & grow Onfido and your career\n* Succeeded in a fast-paced and competitive market having had ownership of managing and executing the end-to-end sales process\n* Inquisitive; an active interest in identity, the disruption of digital and new technologies\n* Experience managing complex enterprise sales, with the ability to navigate across large, enterprise organizations\n* Experience in selling into multiple territories across Europe\n* Experience in carrying a quota and consistently hitting sales targetsA disciplined, methodical and process-driven sales approach โ youโll be skilled in managing time and resources; have experience in operating at an enterprise level, including building Account Plans, organization charts, SMART account goals\n* A strong desire to be successful, youโll be a goal-oriented team player\n* Experience working with Salesforce.com or a similar CRM\n\n\n\nDesirable skills:\n* Fluent in English and German\n* MEDDIC / MEDDPICC / Force Management - trained\n\n\n\n\n\n#LI-LS1\n\n\nOnfido Culture\n\n\nOnfidoers share a set of core values and want to hear from you if you believe in:\n> Succeeding together; you work collaboratively and put the team first\n> Taking pride; you care about quality, producing great work and customer / user outcomes\n> Creating customer buzz; you demonstrate a strong user / customer focus\n> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others\n> Finding a better way; youโre adept at finding solutions, experimentation and innovating to make things better\n\n\nBenefits\nWe're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:\n> 25 days annual leave plus a day off for your Birthday.\n> Two paid volunteering days per year.*\n> Bupa Private Medical and Dental Insurance*\n> Life Assurance (3x Annual Base Salary)*\n> Pension with The Peopleโs Pension (employer contribution 4% of base salary)*\n> Generous paid parental leaveFree mental health coaching provided online\n> Life enrichment allowance of up to ยฃ80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy\n> Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more\n> Our open and transparent culture is reflected in our โBetter Togetherโ motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events\n> Expense up to ยฃ300 (or local equivalent) to purchase workstation setup equipment\n> The opportunity to become a member of Onfidoโs resource groups in order to learn different skills in our belonging groups\n\n\n*after passing probation\n\n\nOnfido Balance\n\n\nPersonal hyper-growth requires a fast-moving environment, a clear career development plan andโcruciallyโlooking after ourselves. \n\n\nOnfido Balance is the toolkit weโve developed to succinctly communicate our benefits offering:\n> Our Body benefits prioritise health, wellbeing, exercise and recovery. \n> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.\n> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness. \n\n\nCheck out Life at Onfido via our LinkedIn Careers Page!\n\n\nOnfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal and Sales jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote - United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nInCharge Energy is seeking a highly organizedโฏProject Managerโฏto manage charging electrification rollouts. They will oversee numerous turnkey electrical installations at facilities to enable fleets to convert to electric. The position reports directly to the Director of Project Management. \n\nThe role requires significant regional travel with a focus on ensuring a timely and customer centered turnkey delivery experience. Key objectives include leading subcontractors to project completion, maintaining safety standards, reporting on progress, and cataloging results. \n\nWhat Youโll Do \n\nSales Support \n\n\nWork with the Account Executive to conduct a site assessment, including selection of the relevant sub-contractor \n\nAssist the Account Executive with the Customer during the Site Assessment process to properly manage customer expectations (i.e., tentative schedule, typical AHJ/Utility changes, etc.) \n\nPerform Site Assessments when possible with the Sub-Contractor and Customer \n\nManage the Site Assessment internal coordination with the Engineering and Estimating Department \n\nReview and validate the final site assessment quote and overall tentative project schedule and all other โInstallationโ costs before submission to the Account Executive \n\n\n\n\nEquipment Management \n\n\nEnsure up-to-date status on all equipment orders and status by Project \n\nAssist Accounts Receivable with tracking delayed payments for equipment (i.e., advanced payments and shipping) \n\nWork with customer to understand Equipment shipping process and requirements for reception on customer site (i.e. FOB Destination) \n\n\n\n\nProject Delivery \n\n\nManage Project in both Salesforce and Procore including master schedule in MS Project \n\nReview all Purchase Requisitions to ensure all sub-contractor requirements are documented per original quote and convert to Purchase Order in line with InCharge SOP requirements \n\nManage Change Order process with the Account Executive in line with In Charge SOP requirements in a timely manner \n\nProvide routine progress updates to the customer throughout the project delivery process; \n\nManagement of the stakeholder relationship for all projects relative to project execution and construction contract management \n\nResponsible for ensuring Site Specific HSE is followed during construction and reporting any deviations to the In Charge HSE Manager in a timely manner \n\nPerform all performance tracking (schedule, budget, risks, claims, environmental health and safety, quality, etc.) and implementation of corrective measures if necessary \n\nEnsure all projects are managed in accordance with the relevant In Charge SOPs \n\n\n\n\nProject Closeout \n\n\nPerform first review of all Commissioning Forms for completeness before sending to NOC team \n\nPerform final signoff on all Project Closeout Documents (financial and project) per In Charge SOP requirements \n\nEnsure all Project Files are saved to the appropriate Salesforce and internal SharePoint location before project closure \n\nEnsure Customer knows how to use InControl (if purchased), Charge a vehicle, and knows how to contact the Service Department \n\n\n\n\nYour Experience and Capabilities \n\n\n10+ years of Construction Project Management experience including hands-on field construction management required \n\nElectrical engineering, estimating or construction background required \n\nOSHA 10 or 30 Card a plus \n\nPMP Certification desirable \n\nAdaptable to the changing dynamics of start-up business strategy \n\nExcellent client-facing and internal communication skills \n\nDetail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner) \n\nStrong computer skills, including proficiency in Microsoft Office Suite \n\nProficiency with Salesforce, Procore, or equivalent software a plus \n\nLeadership ability in a high-performance culture with the ability to build consensus, establish trust, and communicate effectively \n\nExtensive experience in scheduling construction at multiple sites at once and managing subcontractors and other vendors\n\nCommercial Driver's License or the ability to obtain one is desirable \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nOrlando, Florida, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhy this role matters\n\nThe Customer Success Director is responsible for driving the ongoing satisfaction, adoption, enablement, and outcomes realization for Vonageโs top customers. They will act as an internal champion to coordinate the cross-functional motions required for sustained customer success and growth. Key focus areas will include retention, advocacy, adoption, continuous improvement, and growth for a defined portfolio of customers.\n\nIF THIS SOUNDS LIKE YOU CONTINUE READING BELOWโฆ\n\nWhat you will do\n\n\nMaintain a portfolio of accounts with low churn, high adoption, and high health scores\n\nCollaborate cross-functionally to shepherd customers through an optimal customer journey that engenders strong satisfaction, supports high-levels of product utilization, and enables true business value attainment\n\nMaintain an effective account governance process in collaboration with customers key stakeholders as well as the internal account team\n\nManage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts\n\nSupport the marketing programs that develop customer specific case studies and references\n\nCollaborate cross-functionally to extend the reach and capability of the Customer Success team\n\nCross Sell/Upsell other Vonage products and services\n\nExecute on growth strategies and drive demand for incremental solutions\n\n\n\n\nWhat you will bring\n\n\nFamiliarity with customer success organizations\n\nStrong orientation toward problem solving with a systematic and managed approach\n\nExtensive interaction with sales, engineering, product development, and other members of cross-functional teams\n\nUrgency in execution and tendency toward speed with ability to adapt and change\n\nStrong empathy for customers\n\nExcellent verbal/written communication and organizational skills\n\nStrong business acumen including experience working in a B2B environment\n\nProven ability to influence through persuasion, negotiation, and consensus building\n\nExercise independent judgment in methods, techniques, and evaluation criteria for obtaining results\n\nStrong executive presence / relationship building\n\nTechnical aptitude with an ability to understand SaaS and software business models\n\n\n\n\nWhat is required:\n\n\nBachelor's Degree\n\n5+ years of Customer Success or Account Management experience\n\nExperience driving usage and adoption of software services\n\nExperience with Unified Communications, Contact Center, and Communications APIs preferred \n\nSaaS experience required \n\nCustomer Success certification(s) is a bonus \n\nKnowledge of Salesforce CRM is a bonus \n\nKnowledge of Gainsight is a bonus\n\n\n\n\nWHAT IS IN IT FOR YOU:\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales, Engineer, Education, Junior, Marketing, Digital Nomad, SaaS and Salesforce jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Seagramโs team manages a brand portfolio across the flavored malt beverage segment. The portfolio is anchored by its growing flagship, Seagramโs Escapes, Seagramโs Escapes Spiked, and is also prepping for new brand launches in 2022 and 2023. The Seagramโs Brand is fueled by growing its existing portfolio while creating new brands to connect with new consumers and occasions.
The Seagramโs Associate Brand Manager (ABM) will support the Brand Manager with the development and execution of national & local marketing campaigns along with sales strategies and tactics designed to grow brand health and awareness, market share, volume and profitability across markets. In order to support this work, the ABM will use internal and external data to support the development of fact-based selling stories, exciting promotional campaigns and thematic programming. The ABM will work to ensure all activities align with brand standards and legal guidelines. The ABM will also manage day-to-day activities and communications with support teams such as sales, sales operations, trade marketing, social media and public relations, brewery operations and outside agencies.
STATUS: Full Time
JOB TYPE: Exempt
LOCATION: Remote
DEPARTMENT: Marketing
BRANDS: Seagram's
Essential Functions & Responsibilities
Support 360 activity planning through the development, implementation, and evaluation of programming in collaboration with other functions
Oversee the development of localized brand activations in collaboration with sales regions / districts / chain account managers
Liaison and brief Trade Marketing, PR, Social Media and Innovation teams regarding relevant brand projects
Work closely with Trade Marketing, PR, Social Media and Innovation teams on the development, implementation, and evaluation of activation plans
Support the execution of multi-media strategies and programs, while managing external agencies
Continuously innovate and optimize brand activations ensuring effectiveness and efficiency improvements
Contribute to the development of annual brand plans and lead relevant parts of it
Develop activation, creative and media briefs for external agencies
Contribute to quarterly brand business reviews
Lead the development of Brand Key Message decks for new products, programs, and activations
Represent the brand with select external and internal stakeholders
Support and contribute timely updates to the Seagramโs budget
Actively exhibit a commitment to support a diverse and inclusive work environment
Education, Skills & Experience
Bachelorโs Degree in Marketing or related field required
6+ years of experience in marketing, preferably within beer or consumer packaged goods industry
3+ years of experience in budget and project management
2+ years of people management experience
Previous brand management experience preferred
Demonstrated application of research/insights and data to make strategic recommendations
Experience with development and commercialization of CPG products
Strong presentation skills as well as advanced knowledge of MS Excel, Word, and PowerPoint
DESIRED ATTRIBUTES
Entrepreneurial spirit and energy
Natural curiosity and desire to dream big
Creative & independent thinker
Strong analytical skills
Excellent collaborator & communicator
Team player
Organized
Self-motivated
Driven for success
Love for our Triple Bottom Line philosophy
PERKS
Generous Benefits with options to fit your life
Blue4U Discounts
Retirement Options with employer contributions
10 paid holidays per year
Flexible scheduling
Technology Reimbursements
Generous Paid Time Off
Culture of pride and community involvement
And of course, beer!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are an equal opportunity employer.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Medical, Non Tech, Shopify, Travel, Adult, Education, SEO, Senior, Consulting, Marketing, Accounting, Admin, Microsoft, Telecommuting, Finance, Excel, Legal, Salesforce, Sales, Design, Digital Nomad and Math jobs that are similar:
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At Eagle Foods we are builders. We are builders of brands, categories, and people. Eagle Foods enjoys a rich heritage with brands that have proven category leadership for more than 150 years. Eagle is a diversified food company producing and marketing sweetened condensed and evaporated milk, snacks and convenient meal solutions products. As a company, Eagle Foods is passionate about fostering an entrepreneurial spirit that boldly builds better people and better brands while focusing on the positive impact our company, our products and our people have on the world. Eagle Foods has a bold family of brands that consumers have come to rely on for decades, including Eagle Brandยฎ Sweetened Condensed Milk and Evaporated Milk, Magnoliaยฎ Sweetened Condensed Milk, PETยฎ Milk, Popcorn Indiana, Cretors Popcorn, Helper and Suddenly Salad. Eagle Foods products are marketed and distributed across all U.S. retail channels, including grocery stores, club stores and mass-merchandisers, as well as foodservice and export, U.S. military, and private label business.
The Graphic Design Project Coordinator plays an important role in launch of new products by ensuring a smooth work flow as projects go from the internal & external customers to the internal cross functional product development team. This role ensures that packaging for projects get completed smoothly by working closely with internal and external parties to control the intake of requests, track priorities and manage the work flow of projects from start to finish so that new items launch on time. The position liaises with the brand marketing team, sales team, cross functional partners, outside packaging vendors and private label customers.
Project Coordination (40%) โ Responsible for coordinating and managing multiple packaging timelines across multiple groups and customers.
Releases files to vendor, archives assets as released to print, and obtains copies of final assets post-production.
Archives post-production files per production guidelines.
Maintains the departmentโs project tracking database
Tracks and reports the intake of requests.
Tracks and reports job status.
Tracks and reports job approvals
Ensures completion of project brief templates prior to design team quality evaluation.
Actively and efficiently catalog and manage all files related to packaging, i.e., dyelines, image assets, brand logoโs, fonts, etc.
Proof and manage routing or projects to proper departments, vendors and clients as project dictates with an eye on project timing requirements and schedule steps accordingly for efficient timing.
Production Artist โ Responsible for revising files with requested revisions (mostly regulatory). Ensuring all files released to printed are print-ready.
Actively initiate print vendor relationships to be involved and p to date on various specs required.
Responsible to initiate customer relationships to be involved and up to date on various specs and processes required.
Act as Brand Steward, ensure proper brand parameters are adhered to for each internal and private label brand.
Ensures that all packaging needs/updates/requirements are made on time, and within the timeline specified of the greater overall product development time lime, to ensure on time product launches
Occasionally design creative: 3D mockups, sell sheets, trade show signage using existing brand graphic assets. As well as off-site local press checks and photoshoot attendance.
Bachelor's Degree
Minimum 5+ years of CPG relevant experience.
Regulatory knowledge required โ Nutrition Facts, Ingredients, Claims, etc.
Mac/Adobe Illustrator, Photoshop and InDesign experience required
Experience in creation and production of packaging graphics a plus.
Accustomed to working under tight deadlines.
Proficient in Microsoft Word, Excel, and PowerPoint.
Competencies
Adaptability Business Acumen Collaboration Customer Focus
Dealing with Ambiguity Driving for Results Initiating Action Professional/Tech Know/Skills
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview\n\nOne of Amwellโs key values is โCustomer Firstโ and we are developing our new Customer Success team tasked with providing a delightful customer experience and ensuring customers achieve their desired results. We are looking for experienced, passionate Customer Success Managers (CSMs) who will play a critical role in developing the building blocks for the new organization and infusing customer-centricity into the organization. CSMs will leverage deep customer relationships, key data insights, and a broad knowledge of Amwellโs products and processes to drive increased satisfaction, adoption, and customer retention.\n\nCSMs will partner closely with customers in their assigned book of business throughout the customer lifecycle to:\n\n\n* Help them to maximize the benefits of their Amwell product portfolio\n\n* Work with them to define, track and achieve goals & KPIs\n\n* Proactively identify solutions & overcome barriers to satisfaction\n\n* Achieve greater product adoption & utilization\n\n* Advocate to ensure that all departments within Amwell are aligned to meet their needs\n\n\n\n\nCore Responsibilities:\n\n\n* Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership\n\n* Understand and help measure customersโ individual business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues\n\n* Collaborate closely with Account Directors to provide Executive Business Reviews and ensure strategic alignment with the customerโs goals and Amwell experience\n\n* Partner closely with Implementation Managers during project phase to ensure a smooth post-go live transition\n\n* Move customers along the lifecycle from adoption to proficiency with the Amwell product suite\n\n* Leverage expert knowledge of Amwellโs software and hardware products to help customers get the most from their contracted products, including advising customers on best practices, consulting on configuration options, and communicating new product features that could benefit the customerโs business\n\n* Proactively engage with providers to understand pain points and best practices, provide personalized training where needed, and gather feedback on Amwellโs products\n\n* Collaborate with internal teams to design a roadmap of future product adoption for each customer, including migrations\n\n* Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs\n\n* Act as a central point of communication for support ticket escalations\n\n* In general, work cross-functionally with Account Management, Sales, Customer Support, Product, Professional Services, and Solution Design to drive a successful overall customer relationship\n\n\n\n\nQualifications\n\n\n* A bachelorโs degree or equivalent\n\n* 4+ years of relevant experience in customer success in a SaaS environment\n\n* Experience working in healthcare technology\n\n* A โcustomer firstโ mindset and passion for delivering a delightful customer experience\n\n* Comfortable understanding and explaining software products to diverse audiences\n\n* Excellent verbal and written communication skills\n\n* Experience at a high growth company with distributed operations\n\n* High energy level, enthusiastic, and eager to do what is necessary to be successful\n\n* Gainsight and Salesforce proficiency preferred\n\n\n\n\nWorking at Amwell\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Weโre a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\n\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwellโs Telehealth Services, SilverCloud and The Clinic by Cleveland Clinicโs second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Backend, Amazon, SaaS, Engineer, Software, Marketing, Sales, Education, Developer, Senior, Digital Nomad, Architect, Drupal, iOS, Mobile, Junior, Excel, Legal, Developer, Travel, Analyst, Accounting, Salesforce, API, Linux, Teaching, Video, React, Microsoft, JavaScript, DevOps, Medical, Database Admin, NoSQL, Finance and SEO jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview\n\nOne of Amwellโs key values is โCustomer Firstโ and we are developing our new Customer Success team tasked with providing a delightful customer experience and ensuring customers achieve their desired results. We are looking for experienced, passionate Customer Success Managers (CSMs) who will play a critical role in developing the building blocks for the new organization and infusing customer-centricity into the organization. CSMs will leverage deep customer relationships, key data insights, and a broad knowledge of Amwellโs products and processes to drive increased satisfaction, adoption, and customer retention.\n\nCSMs will partner closely with customers in their assigned book of business throughout the customer lifecycle to:\n\n\n* Help them to maximize the benefits of their Amwell product portfolio\n\n* Work with them to define, track and achieve goals & KPIs\n\n* Proactively identify solutions & overcome barriers to satisfaction\n\n* Achieve greater product adoption & utilization\n\n* Advocate to ensure that all departments within Amwell are aligned to meet their needs\n\n\n\n\nCore Responsibilities:\n\n\n* Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership\n\n* Understand and help measure customersโ individual business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues\n\n* Collaborate closely with Account Directors to provide Executive Business Reviews and ensure strategic alignment with the customerโs goals and Amwell experience\n\n* Partner closely with Implementation Managers during project phase to ensure a smooth post-go live transition\n\n* Move customers along the lifecycle from adoption to proficiency with the Amwell product suite\n\n* Leverage expert knowledge of Amwellโs software and hardware products to help customers get the most from their contracted products, including advising customers on best practices, consulting on configuration options, and communicating new product features that could benefit the customerโs business\n\n* Proactively engage with providers to understand pain points and best practices, provide personalized training where needed, and gather feedback on Amwellโs products\n\n* Collaborate with internal teams to design a roadmap of future product adoption for each customer, including migrations\n\n* Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs\n\n* Act as a central point of communication for support ticket escalations\n\n* In general, work cross-functionally with Account Management, Sales, Customer Support, Product, Professional Services, and Solution Design to drive a successful overall customer relationship\n\n\n\n\nQualifications\n\n\n* A bachelorโs degree or equivalent\n\n* 4+ years of relevant experience in customer success in a SaaS environment\n\n* Experience working in healthcare technology\n\n* A โcustomer firstโ mindset and passion for delivering a delightful customer experience\n\n* Comfortable understanding and explaining software products to diverse audiences\n\n* Excellent verbal and written communication skills\n\n* Experience at a high growth company with distributed operations\n\n* High energy level, enthusiastic, and eager to do what is necessary to be successful\n\n* Gainsight and Salesforce proficiency preferred\n\n\n\n\nWorking at Amwell\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Weโre a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\n\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwellโs Telehealth Services, SilverCloud and The Clinic by Cleveland Clinicโs second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SEO, Salesforce, Mobile, SaaS and Non Tech jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Regional Director Quality and Safety Operations
Job Description
LifePoint Health- Health Support Center
LifePoint Health has an opportunity for a Regional Director, Quality and Safety Operations (Central Division)- Remote. The Regional Director Quality and Safety Operations provides validation, coaching, guidance and support to hospital staff and leadership to drive and develop the cultures of safety, learning, and highly reliable performance aligned with the aims and key performance metrics affiliated with the National Quality Program.
LifePoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Responsible for serving facilities within the Lifepoint Health System in the field of Quality and Patient Safety Operations through observation, validation, and coaching, front line leaders and front-line staff members in affiliate health systems within a specific region of the organization enterprise.
Provide field support related to the National Quality Program (NQP) visits to provide evaluation, coaching and support for development and progress within the program.
Communicate information about hospital safety culture assessments for our facilities served, to include survey data review, unit level validation support, and correlations to drive improvements in teamwork and safety climate based upon data driven priorities utilizing the standard teamwork and safety culture leading practices and health system plan.
Present standard education, model evidence-based behaviors and facilitate simulation exercises to change processes and behaviors of affiliate health system staffs to drive high reliability, sustained quality outcome performance and achieve National Quality Program evidence-based tactics and methods associated with National Quality Program designation and US national quality excellence.
Serve as coach for affiliate health systems as an extension of the Quality and Clinical Operations department at the Health Support Center (HSC) to validate the implementation, development and hardwiring of LifePoint's Foundational Principles including standard communication and safety behaviors.
Work closely with facilities, on their National Quality Workplan to ensure progress toward goals to achieve National Quality Designation and national quality exemplar performance metrics and reputation.
Participate in ongoing evaluation and improvement of the tactics, tools and leading practices that support the advancement of the LifePoint National Quality Program evaluating current state and vet potential tools and tactics that contribute to effective communication in building strong cultures for unit and facility wide levels.
Work collaboratively with HSC Quality Clinical Operation partners to solve quality and patient safety issues at affiliate health system level and build relationships that foster collaboration across the enterprise.
Prepare and present educational webinars and coaching including guest faculty to highlight and spread LifePoint leading evidence-based practices.
Regular and reliable attendance.
Perform other duties as assigned.
Additional Information
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and/or works with sensitive and/or confidential information.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
Benefits
At LifePoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
Job Requirements
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: Bachelor's Degree. Masterโs Degree or professional degree (e.g., Nursing, Industrial Engineering, Pharmacy, Ancillary Clinical Field) preferred.
Experience: Minimum of 7 years of experience in a healthcare setting, including roles in clinical practice, quality/patient safety leadership (service line or organizational) healthcare performance improvement, and/or healthcare executive leadership.
Certifications: Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), or LEAN preferred.
Extensive overnight travel (over 80%) by land and/or air. Facilities located in AL, GA, IN, KY, OH, WV.
LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veteransโ status or any other basis protected by applicable federal, state or local law.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Zearn is the nonprofit educational organization behind Zearn Math, the top-rated math learning platform used by 1 in 4 elementary students nationwide. Zearn Math supports teachers with research-backed curriculum and digital lessons proven to double the learning gains of a typical year of instruction. Zearn Math instructional materials - including 400+ hours of digital math learning - are free for teachers and families. Zearn also offers school- and district-wide licenses and professional development to support implementation. Everything Zearn does is driven by the belief that every kid can be a math kid.
Learn more about us at https://about.zearn.org/.
We are looking for a Associate Designer on our Professional Learning Team to play a role in the development of assets aligned to Zearnโs integrated professional learning approach. You will be integral in helping to translate ideas into compelling training presentations as well as digital, print, e-blast, and other assets. You love to work with a team, take direction well, and are eager to learn from internal and external subject matter experts.
What This Role Will Do:
In partnership with members of our professional learning team, execute designs aligned to our vision for a best in class professional learning
Create a broad range of design deliverables, including training presentations, print collateral, and infographics
Design and prepare engaging presentations with compelling content and visuals
Maintain pre-established processes, tools, and strategies for the development, organization, and execution of projects as well as team design archives.
Bring fresh design insight while maintaining and reinforcing brand standards; identify areas of opportunity to improve existing templates
What Youโll Bring to the Role:
Bachelorโs degree or equivalent professional experience required.
3+ years professional experience designing in Google Suite, Adobe Photoshop, InDesign and Adobe Illustrator, preferably within the field of education.
Proficiency, awareness, and/or interest in working with the Adobe Creative Suite and tools like Figma or Sketch, and Canva
A creative mindset with the ability to contribute to multiple projects simultaneously
Comfort working in a highly collaborative environment, with excellent time management skills and attention to detail
Receptivity to multiple viewpoints and feedback with a focus on reflective practice and innovation
Empathy, curiosity, and the desire to continually grow as a learner and teammate
A commitment to Zearnโs mission of providing an exceptional education to all children
A desire to join an entrepreneurial, fast-paced environment at a high-growth organization
The willingness to comply with Zearn's vaccination (subject to legally valid exemptions) and Personal Protective Equipment policies
Location:
This role is remote. Future travel may be required to participate in team meetings, to lead or observe professional development in the field.Travel will not exceed 10% of your workload.
Compensation & Benefits:
Zearn offers a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children.
To Apply: https://apply.workable.com/j/76D8E25CC7
Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At Janus, we believe in a world where healthcare functions efficiently. Join us on our mission to improve the lives of administrative workers and fundamentally change the way work is done. Our team is building a world-class process improvement platform to help healthcare providers generate more cash with less resources.
Our employees are our greatest asset, and we are passionate about creating strong culture with deep purpose. We are entrepreneurial and focused, yet humble, empathetic and inclusive. We value the individual and tackle problems as a team. The best idea wins, and teams celebrate together. We're remote-first, well-funded, and growing fast!
We are the Shapers of Culture
We pride ourselves on being true to ourselves and authentic. We stand on the following tenets:
Ownership - everyone is a contributor and is empowered to drive improvement.
Curiosity - playing and learning every day.
Eagerness - demolishing barriers to building and innovating.
Radical Transparency - openness in communication and decision making across the organization.
Partnership over Profit - prioritizing long-term relationships.
Humility - we strive to be team players, setting aside ego.
Community - nurturing an environment where all employees and partners can thrive.
Our team is fun, innovative and willing to rollup our sleeves to help each other succeed in a fast-paced environment.
Role Overview
First and foremost, we're looking for someone who wants to take an early stage company to greatness. As an Executive Director of Growth at Janus you will build and execute the overall sales approach to our Health System customers to drive revenue for our business. By building consultative relationships with our prospects and current customers you will help further our mission of empowering health systems and its operational workforce to achieve more and reduce the cost of care nationwide.
As an Executive Director you will be responsible for identification and education of prospects, convey Janus' value proposition, and help prospects understand the overall value of our end-to-end platform.
Other responsibilities include:
Generate revenue for Janus by owning the entire prospect sales funnel - identification, design, and closure of deals
Prospect for potential new Health System Customers
Leverage Janus' consultative selling approach
Research and understand each prospect environment and strategic initiatives to best align Janus' solutions
Attend industry events and network with potential customers
Partner with sales operations to quickly respond to customer needs and develop proposal and contracts
Partner with Marketing and Product to relay market feedback relative to our capabilities and messaging
Meet and exceed sales quotas
Document all selling activities Salesforce
Requirements
We are seeking consultative selling resources with at least 10-15+ years of experience.
Required experience in technology, enterprise healthcare technology solutions, SaaS, or Healthcare Consulting.
Experience selling complex software to Health Systems.
Proven track record of managing sales funnel stages and driving top-line revenue.
Experience selling to C-Suite executive and revenue cycle VP/CRO/Director levels.
Entrepreneurial, Data-driven, Problem Solver. Excellent prioritization, logical deduction and organizational skills.
Work collaboratively with Growth, Marketing, Product and Customer teams.
Ability to innovate in a fast-growing work environment and comfortable dealing with ambiguity.
Highly motivated self-starter who is an excellent team player.
Outstanding organizational and communication (both verbal and written) skills; demonstrated experience in communicating value to customers.
Revenue Cycle and AI experience preferred.
Benefits
Employee Stock Options - let's build something together and share in the value we create.
Flexible Schedules and Environments - work when and where you need.
Unlimited PTO - take the time you need to be successful.
Health, Dental and Vision - we've got you covered.
401k - save for retirement
At Janus, we're committed to growing and empowering an inclusive community within our company and communities. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. We are an equal opportunities employer and encourage everyone to apply for our available positions, even if they don't meet every requirement โ including women, people of color, individuals with disabilities and those in the LGBTQIA+ community.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Janus Health Technologies, Inc. may exercise its employment-at-will rights at any time.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Opportunity\n\nThe mission of CZI Science is to support science and technology that will help make it possible to cure, prevent, or manage all diseases by the end of the century. To help achieve this mission The Imaging Program aims to give researchers everywhere the tools to visualize and quantify the biological processes underlying health and disease. Weโre supporting scientists worldwide who operate imaging facilities, which serve as hubs of imaging expertise for local communities of biomedical researchers, and weโre creating community and building capacity through organizations like Global BioImaging and BioImaging North America. We fund and build image analysis tools like napari, an interactive, multi-dimensional image viewer for Python, and fund Imaging Software Fellows. Weโre also pushing the frontiers of imaging by supporting technology development, including ultrasound, MRI, photoacoustic, optical, X-ray, and quantum imaging, that will allow researchers to better understand and cure disease. We are now preparing to launch an advanced imaging institute to push forward revolutionary new imaging technologies through high-risk, high-reward projects. \n\nThe Imaging Program is seeking a Senior Project Manager to join our team. In this role, you will be responsible for developing and managing project management systems and processes for teams working at the intersection of multidisciplinary teams. You will be working closely with both internal staff across the organization and external grantees and partners, monitoring project timelines and deliverables, identifying bottlenecks and working creatively with team members to implement solutions.\nYou will\n\n\nDevelop project management tools and track objectives, activities, and outcomes for the development of the new Imaging Institute.\n\nDevelop an organized pipeline for managing the Imaging grant opportunities portfolio, including tracking opportunities from the initial contact/exploratory phase through the scoping and diligence processes.\n\nSource, hire and manage contractors / vendors and manage all contracts for the program, including by tracking major milestones and developments.\n\nLiaise with the Science grants management team to ensure we are complying with grants review processes (e.g., Salesforce tracking) and timelines. \n\nLiaise with Finance in tracking annual spend and ensuring that grant commitments and expenditures are consistent with programmatic budget.\n\nLiaise with legal, communication, and executive teams to ensure effective collaboration on complex projects with multiple dependencies.\n\nOrganize small convenings and advisory sessions involving external stakeholders, advisors, and partners.\n\nManage team meetings.\n\n\n\nYou have\n\n\n5+ years in project management overseeing large complex or multiple projects simultaneously.\n\nStrong organizational and project management skills. We use a variety of systems for our project work including Slack, Airtable, Salesforce, Asana, Pardot, WordPress. Facility with these systems/tools and ability to learn new systems and take the lead in introducing these systems and tools to our teams.\n\nAttention to detail and deadlines. You will play a critical role in keeping the work of our Program teams on track and schedule. \n\nExcellent written and verbal communication skills. You will be working with two teams and will play a critical role in organizing our work and keeping us connected, so strong communication skills are a must. As part of our Program work, you will be contributing to written materials like Newsletters, blog posts, project summaries, and ideally will have experience communicating within scientific settings.\n\nAbility to work both independently and as part of a multifunctional team. You are great at juggling multiple tasks and deadlines and can self-organize your own work and time. \n\nA willingness to learn and adapt to a dynamic, exciting work environment. \n\nA positive โcan-doโ attitude. Imaging is a relatively new program. We are experimental and often piloting new ideas, so flexibility and an ability to think creatively and work without an existing roadmap will be critical.\n\nAn ability to get things done, to identify bottlenecks and develop creative solutions.\n\nExperience with consensus building within multi-faceted projects that involve diverse external and internal stakeholders.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Executive, Finance and Salesforce jobs that are similar:\n\n
$70,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRedwood City, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.