\nFounded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on whatโs important โ their core business. \n \nHelp us help keep people safe and businesses working efficiently. Named as one of Built In Coloradoโs Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. Weโre here to help our clients build safe, thriving organizations, and weโre looking for people with a common goal to help us do it. \n\n\nPosition Description:\nWeโre looking for a detail-oriented Data Analyst to support our Revenue Operations team. You'll be instrumental in ensuring our data is accurate, actionable, and aligned across teams, contributing significantly to data-driven decision-making at KPA.\n\n\nThis role is ideal for someone passionate about working with complex datasets, providing clear insights, and helping streamline data processes across Sales, Marketing, and Product teams.\n \nWhy should you apply?\n\n\nHave the chance to:\n- be part of a vibrant, fast-growing SaaS company with plenty of room for personal and professional growth.\n- Work with a supportive, inclusive team that values continuous learning and development.\n- Gain exposure to a wide variety of data tools, platforms (including Salesforce), and cross-departmental collaboration.\n\n\n\n\nResponsibilities: \n\n\n\nData Management\n* Collect, clean, and validate data to maintain high-quality, reliable datasets.\n* Coordinate and oversee data integration efforts, collaborating with cross-functional teams to ensure seamless data flows.\n* Maintain and enhance databases to ensure consistency, accuracy, and integrity of stored data.\n* Identify, troubleshoot, and resolve data quality issues proactively.\n* Document data processes, systems, and workflows clearly for internal use.\n* Develop and deliver training resources in collaboration with Enablement to enhance team proficiency with data tools and processes.\n\n\n\nData and Business Analysis \n* Utilize Salesforce data for comprehensive analysis, reporting, and quality monitoring.\n* Develop, maintain, and enhance dashboards and visualizations using Excel (advanced functions, pivot tables, macros), Tableau, Power BI, and Salesforce dashboards.\n* Generate regular and ad-hoc reports to track business KPIs and provide actionable insights.\n* Collaborate closely with business stakeholders to understand data needs and deliver tailored reporting solutions.\n* Translate complex data findings into clear, actionable insights for both technical and non-technical stakeholders. \n\n\n\nKnowledge, Experience, Requirements\n* Bachelorโs degree in Data Science, Business Analytics, Computer Science, Statistics, or a related field, or 1โ2 years of experience in a data-related role, preferably in a SaaS environment.\n* Advanced proficiency with SQL and Excel, including macros and power queries.\n* Experience working with Salesforce data, reporting, or data extraction tools (e.g., Salesforce reports, Data Loader, CRM integrations).\n* Experience with building reports and Dashboards in SFDC and data visualization tools (e.g., Tableau, Power BI).\n* Familiarity with data cleaning and transformation techniques.\n* Understanding of key business metrics in a SaaS environment (MRR, churn, LTV, etc.) is desirable.\n* Ability to work with large datasets and maintain attention to detail when validating and reporting data.\n\n\n\nSuccess Criteria\n* Strong analytical thinking and problem-solving skills with the ability to identify patterns, trends, inconsistencies, and errors in data.\n* Strong communication skills with the ability to explain insights to non-technical stakeholders.\n* Eagerness to learn new tools and grow your analysis skills.\n* Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.\n* Collaborative and proactive, with the ability to work independently and in a team setting.\n\n\n\nCompensation \n* Annual Base Salary Range of 60k-65k\n* Annual Bonus Opportunity of 7.5%\n\n\n\n\n\n\nDonโt meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If youโre excited about the role but your past experience doesnโt align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.\n\n\nAs a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.\n\n\nAbout KPA\n\n\nFounded in 1986, KPAโฏis a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA'sโฏsoftware, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's importantโtheir core business. \n\n\nWe are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values โ Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.\n\n\nKPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Midsize Places to Work by Built In Colorado for 2024. \n\n\nโTo be ranked in Built Inโs Best Places to Work Awards is a recognition of KPAโs dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone,โ said Chris Fanning, KPA President and CEO. โI believe weโve developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers.โ\n\n\nKPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\n\n\nIf you need assistance or an accommodation due to a disability, you may contact us at [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst, SaaS, Salesforce and Consulting jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Do you like building systems that help people work more efficiently?\n\nThen Jobber might be the place for you! Weโre looking for a Staff Salesforce Engineer to be part of our BizTech Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isnโt like it used to beโthe way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. Thatโs why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canadaโs Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mailโs Canadaโs Top Growing Companies list, and Deloitte Canadaโs Technology Fast 50โข, Enterprise Fast 15, and Technology Fast 500โข lists. With an Executive team that has over thirty years of industry experience of leading the way, weโve come a long way from our first customer in 2011โbut weโve just scratched the surface of what we want to accomplish for our customers.\n\nThe team:\n\nBusiness Technology is the engineering team within Business Operations, our internal consulting department โ theyโre the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to the Manager, Software Engineering, the Staff Salesforce Engineer will lead the design and execution of complex, cross-functional Salesforce initiatives, influencing how Jobber integrates Salesforce with other systems. This role is critical to ensuring the platform supports and enables our sales & customer success teams to build better relationships with our customers and drive long-term architectural improvements. Our robust internal tools will allow you to directly make an impact in shaping our technical roadmap, resolve complex business challenges, and to deliver scalable solutions that impact multiple teams!\n\nWeโre looking for people who are ready for their next challenge, and want to use their experience to influence people, processes and decisions.\n\nThe Staff Salesforce Developer will:\n\n\n* Architect and lead the implementation of new processes and automations in Salesforce aligned with broader business and technical strategies\n\n* Drive the architectural vision for Salesforce integrations ensuring that third-party tools or apps fully align with Jobberโs long-term technical and business goals\n\n* Lead cross-functional collaboration and conduct thorough analysis to drive long-term solutions to enhance Salesforce support of Jobberโs business goals\n\n* Assist in defining and executing the roadmap for the platform that prioritizes system maintenance and improvements to ensure the platform performs well and can scale with Jobber \n\n* Lead initiatives to adopt advanced tooling or automation to drive innovation and platform performance at a border scale\n\n* Strategically optimize business process across teams\n\n\n\n\nTo be successful, you should have:\n\n\n* Previous experience as an experienced Senior or Staff Salesforce Developer, developing and implementing Salesforce Solutions\n\n* Extensive experience working with Apex, SOQL/SOSL, LWC, OmniStudio, JSON/XML, JavaScript\n\n\n\n\nExtensive experience working with integrations using REST and/or SOAP\n\n\n* Experience with Salesforce deployment tooling, with a preference of Gearset\n\n* Ability to work with Git version control and familiarity with deploying with Git\n\n* Ample knowledge of Salesforce limits\n\n* Extensive knowledge of Salesforce Classic and Lightning Experience\n\n* Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard\n\n* Desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment\n\n* Ownership and growth mindset. You are driven to do the right things and often find yourself in the driverโs seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this\n\n* Proven troubleshooting experience. Youโll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams\n\n* Ability to be highly adaptable. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n* A passion for technology. You are naturally curious about technology and tend to be an early adopter for most things. You appreciate how technology can solve many business problems and are driven to make a lasting impact\n\n\n\n\nIt would be really great (but not required) if you had...\n\n\n* Experience with Rails\n\n* Experience with Heroku Connect, Amazon Connect.\n\n* Experience with AI driven analytics, LLM, BYOLLM\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. Weโre committed to ensuring the best experience for all Jobberinos to do impactful work. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Sales and Engineer jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nEdmonton, Alberta, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithumโข is the worldโs most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customersโ key e-commerce and strategic goals, connecting these goals to Rithumโs solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departmentsโSales, Renewals, Managed Services, Finance, Product, and Supportโto ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal.\n\n\n\n\n \n\nTravel Required\n\nUp to 10%\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n \n\nWhat itโs like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAre you driven to bring people, technology, and strategy together to build impactful tools? Do you like building systems that help people work more efficiently? \n\nThen Jobber might be the place for you! We're looking for a Manager, Salesforce Engineering to lead our Business Technology Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isnโt like it used to beโthe way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. Thatโs why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canadaโs Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mailโs Canadaโs Top Growing Companies list, and Deloitte Canadaโs Technology Fast 50โข, Enterprise Fast 15, and Technology Fast 500โข lists. With an Executive team that has over thirty years of industry experience of leading the way, weโve come a long way from our first customer in 2011โbut weโve just scratched the surface of what we want to accomplish for our customers.\nThe team:\n\nSalesforce Engineering is the engineering team within our Business Technology Team, our internal consulting department โ theyโre the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to our VP, Engineering, the Manager of Salesforce Engineering will work with team members to support and develop their skills and career trajectory, as we all work together to empower small businesses. In addition, you will be heavily involved in the strategic direction of the Salesforce Biztech team in how we work and what we work on. Overall, youโll support and develop your team, adapting to changes, while rolling up your sleeves to work on technical problems alongside direct reports.\nThe Manager, Salesforce Engineering will:\n\nAct as a leader, where youโll:\n\n\n* Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.\n\n* Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. Youโll work to understand employeesโ career direction and work to empower their journey by acting as a mentor and coach. \n\n* Develop a world-class Salesforce Engineering team that works closely with our Revenue Operations Team. Youโll participate in recruiting events and the hiring process while also working to level up your internal team, all while implementing new processes.\n\n* Remove roadblocks and build guardrails. Youโll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our internal teams and customers be successful.\n\n* Collaborate with other stakeholders across the business. Whether itโs our Marketing and Sales teams, or other engineering functions, youโre working closely with other Jobberinos to find the best solutions in Jobber for small businesses.\n\n\n\n\nSupport their team with hands on work where youโll:\n\n\n* Implement new process and automation in Salesforce, leveraging the capabilities to streamline operations and enhance productivity.\n\n* Enable and install new App integration with Salesforce to contribute to a unified user experience across different systems.\n\n* Conduct thorough analysis, debugging, and collaborating with cross-functional teams to find optimal solutions to ensure smooth operation of Salesforce.\n\n* Strategize system maintenance related projects by collaborating with stakeholders to define the roadmap to maintain the reliability, scalability and efficiency of the Salesforce platform.\n\n* Seek out and evaluate new technologies, tools and systems to achieve state of the art tech-stack, contributing to the overall advancement of Jobbers Salesforce platform infrastructure.\n\n* Leverage Salesforce capabilities to optimize business processes, automate workflows, and achieve operational excellence.\n\n\n\nTo be successful, you should have:\n\n\n* Leadership & mentorship experience. Youโll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceededExperience leading similar systems or Business Technology (Salesforce-focused) teams. \n\n* Previous experience as a Senior Salesforce Developer, developing and implementing Salesforce Sales Cloud Solutions.\n\n* The ability to be agile in an agile environment. Youโll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n* Effective communication skills. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\nTechnical know-how:\n\n\n\n* Extensive experience working with Apex, Gearset, Git version control, SOQL, Visualforce, and Lightning components.\n\n* Experience with Salesforce declarative automation tools like Process Builder, Cloud Flow Designer & Flow Builder.\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard.\n\n\n\n\nYour approach will include:\n\n\n* A desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment.\n\n* A sense of ownership with a growth mindset. You are driven to do the right things and often find yourself in the driverโs seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this.\n\n* A proven troubleshooting experience. Youโll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams.\n\n* A high level of adaptability. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n\n\nNice to have: \n\n\n* Experience with Salesforce Configuration and Administration\n\n* Experience with Heroku Connect.\n\n* Experience in developing integrated solutions using REST and/or SOAP.\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. Weโre committed to ensuring the best experience for all Jobberinos to do impactful work.\n\nAll interviews are currently being conducted virtuallyโvia phone or video.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Designer, Cloud, Git, Marketing, Sales and Heroku jobs that are similar:\n\n
$52,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithumโข is the worldโs most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customersโ key e-commerce and strategic goals, connecting these goals to Rithumโs solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departmentsโSales, Renewals, Managed Services, Finance, Product, and Supportโto ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal\n\n\n\n\n \n\nWhat itโs like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho We Are; What We Do; Where weโre Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nGrayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. Weโre pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nWhere we are today, is not where we will be tomorrow. \n\n\nRole Summary:\nThis role reports into the Manager, Global Professional Services and Support. The Professional Services Consultant is tasked with the successful delivery and execution of implementation projects for the Magnet agency solution portfolio of products. This position manages complex engagements, working closely with customers to understand their pain points and then delivering a solution that resolves those challenges. The position is responsible for the installation and configuration of the software, the onboarding of users, and the initial support of products during acceptance testing. These services are often delivered onsite with the customer.\n\n\n\nRole Responsibilities\n* Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet agency solution portfolio of products.\n* Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product.\n* Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issues.\n* Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field.\n* Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet agency solution portfolio of products\n\n\n\nQualifications\n* Bachelorโs degree in IT, Computer Science, Engineering, or equivalent relevant experience\n* 3+ years of experience in networking, servers and virtualization,or cloud computing\n* Passion for understanding customersโ business goals and challenges and identifying creative solutions to those challenges\n* Deep knowledge of network-based communications and the configuration of common networking products including routers, switches, and firewalls\n* Ability to perform server builds and configure server operating systems\n* Strong understanding of private cloud and SaaS solutions\n* Understanding of Agile development methodologies, including familiarity with defect tracking tools (for example, Jira) and source control tools (for example, GitHub or Azure DevOps)\n* Familiar with customer relationship management and ticketing systems (for example, Salesforce and Service Cloud), and professional services automation software (for example, Certinia)\n* Excellent consultation and relationship management skills with outstanding attention to detail\n* Strong technical aptitude to learn software tools and other technologies\n* Excellent verbal and written communication skills with the ability to effectively communicate with customer leadership\n* Strong self-starter attitude with excellent problem-solving skills\n* Proficiency in Python programming is an asset\n* Knowledge of digital forensics and digital investigation is an asset\n* Implementation experience or previous experience in a consulting role is an asset\n* Up to 60% travel required to meet the responsibilities of the position\n\n\n\nThe Most Important Thing\n* Weโre looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences:\n\n\n\n* Greater Good โ We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.\n* Respect โ We hold ourselves accountable through transparent sharing of information and we have faith in each otherโs abilities\n* Innovation โ We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.\n* Teamwork โ We collaborate internally and externally, while caring about each other and listening to our customers.\n\n\n\n\n\nWeโre committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If youโre interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected].\n\n\nAll offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each positionโs job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Consulting, Travel, Cloud and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nYour Opportunity at ARCโTERYX:\nAs the Senior Salesforce Marketing Engineer you develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet the business requirements of the company in a demanding global marketplace. In this role, you will contribute to the development of the Salesforce CRM platforms, as well as coach peer developers, support activities, and contribute to the technology strategy for Arcโteryx. \n You will also contribute to the architecture, design methodology, and technology strategy alongside architects and the development lead. Your balance of strong technical skills, technology acumen, and people skills contributes to consistent, high-quality, and timely solutions for the internal business clients.\n\n\nThis role can be hired remote. Business operations occur in Pacific time zone.\n\n\nMeet Your Future Team:\n \nYou will be working on a small and collaborative team that works with many departments across Arcโteryx. We value learning and growth and strive to deliver the best solutions to the teams using Salesforce and other systems.\n \nThe team is responsible for building and maintaining our CRM. The team is organized into squads that include other developers, Administrators, Quality Analysts, Business Analysts and Project Managers. Salesforce developers work closely and collaboratively with many other teams including Infrastructure, Marketing, Analytics, and Operation teams.\n\n\n\nIf you were the Senior Salesforce Marketing Engineer role now, here are some of the core activities you would be doing:\n* Communicating project and operation status, issues, risks and resolutions in an agile development methodology. \n* Providing coaching to your peers on the Salesforce development teams in all phases of the project life cycle. \n* Building and architecting solutions in Journey Builder, Email Studio, Automation Studio, and Cloud Pages. \n* Understanding of marketing automation technology and salesforce marketing cloud ecosystem of integrations and integrations REST & SOAP, WSProxy.\n* Familiarity of working and building GDPR & CCPA processes withing marketing cloud environments.\n* Building and continually evolving the DevOps process at Arcโteryx with industry trends and best practices. \n* Develop and manage integration endpoints from the Salesforce platform and understand, develop, and manage Salesforce external service. \n* Working with large volumes of data and building data mapping processes to marketing cloud and other integrations. \n* Analyze Salesforce technical debt and propose solutions and implement solutions. \n* Proactive system maintenance and code monitoring including security reviews, release updates, code reviews of other developers. \n* Strong understanding of Salesforce architecture, data model, security, and integration capabilities\n* Providing documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arcโteryx teams.\n* Developing functional specifications and designs for future focused complex applications, or modifying/maintaining complex existing applications \n* Reviewing the designs and code of team members, often in collaboration with colleagues and Architects. \n\n\n\n Here are some of the things you could be working on in the future:\n* Focusing on growing and building scalable solutions on our Marketing cloud platform.\n* Initiating and championing code reuse, eliminating tech debt, platform optimization, and quality across various applications \n* Implementing and streamlining processes that validate compliance, security, and performance. \n* Designing and implementing scalable solutions that across our suite of salesforce products which include Experience cloud, Data Cloud, Marketing Cloud Personalization, and Service Cloud. \n* Supporting the rest of the team with technical guidance\n\n\n\nAre you our next Senior Salesforce Marketing Engineer?\n* You have a bachelorโs degree or post-secondary education in Computer Science, Engineering, or a related field.\n* You have 5+ years of experience as a Salesforce Developer or equivalent role.\n* You have experience working with Data Cloud and Marketing Cloud Personalization.\n* You have completed the Salesforce Marketing Cloud Administrator, Email Specialist, and Developer certifications.\n* You have experience working on campaign metrics such as conversion, unsubscribe, and bounce rates, as well as IP reputation, deliverability.\n* Strong HTML, CSS, Javascript, and AMP Script for building and designing visually appealing email templates.\n* You have strong knowledge of APIs, external sources integration.\n* You have a proactive attitude to platform enhancements.\n* You build strong test scripts and thoroughly test your solutions.\n* You have strong attention to detail and ability to create & follow documentation.\n* You have demonstrated success working in an Agile methodology, are familiar with tools like Jira and DevOps practices.\n* You have excellent communication and influencing skills.\n* You have excellent time management skills with the ability to plan and meet deadlines.\n* You have a passion for Salesforce technology and continuous improvement.\n* You are proactive in identifying the root cause of issues and developing solutions.\n* You remain highly flexible and adaptable when faced with ambiguity.\n* You effectively balance autonomy and collaboration.\n* You inspire breakthrough thinking and continuous improvement.\n* You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right.\n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n\nEqual Opportunity\n\n\nArcโteryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting, DevOps, Education, Cloud, Senior, Marketing and Engineer jobs that are similar:\n\n
$70,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPosition Overview: \n\nThe GTM Systems team leverages data, process, and technology to support the explosive growth of Apollo. We partner with leaders from the Sales, Customer Success, Marketing, Partnerships, Legal, Product, and Engineering teams to develop a cohesive company-wide strategy and execute on a global scale. The business systems team is the foundational component of Revenue Operations that provides the automation and tooling required for scale. \n\nAs a Business Systems Analyst, you will design, develop, and implement SaaS-based applications solutions that help solve business problems through technology. In addition, you will evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. This role requires strong partnership with cross-functional stakeholders and deep systems knowledge in order to effectively plan and deliver scalable solutions across many business processes. Over time, a successful candidate will own the Business Systems infrastructure for several parts of our lead-to-cash processes.\n\nThis position is an individual contributor and reports to the Director of GTM Systems.\n\nResponsibilities: \n\n\n* Administer, architect, and strategize world-class business systems\n\n* Partner with stakeholders across business functions to understand business problems, gather requirements, and build a technology roadmap\n\n* Address business problems and drive operational efficiencies by designing elegant processes and technical solutions\n\n* Support end-to-end feature and/or system implementations, including discovery/requirements gathering, vendor selection, solution design, build/configuration, QA/UAT, deployment, and training and communication\n\n* Work with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.\n\n* Create and maintain thorough, up-to-date, functional and technical systems documentation\n\n\n\n\nRequirements: \n\n\n* College degree in a technical field, and/or equivalent work experience\n\n* 4+ years of business analysis or consulting experience\n\n* 4+ years of hands-on experience with the Salesforce platform (administration and/or development)\n\n* Demonstrated ability to manage and collaborate with multiple concurrent stakeholders\n\n* Ability to thrive in a high-growth, fast-paced environment and own multiple projects/tasks with high attention to detail\n\n* Deep understanding of go-to-market business processes\n\n* Experience working within Agile methodology\n\n* Excellent verbal and written communication skills\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industryโs highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\nPOSITION SUMMARY:\nThis position is the initial point of contact for Corityโs customers pertaining to any technical or functional issue with our product suite/environment. They liaise with multiple Tier 2 groups to resolve customer cases. They must gain product knowledge through training and exposure to the application. Note, this role has a Native French speaking requirement.\n\n\n\n PRIMARY RESPONSIBILITIES:\n* Assist clients to resolve technical problems with the use, installation and configuration of the Cority Product Suite.\n* Document/Update all support cases within the Customer Support software application(s). Assign case IDโs to all customer support calls or emails, and communicate these to clients. Monitor all open cases, and ensure that each client is updated on the progress of their case.\n* Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, etcโฆ). Follow up as needed with internal staff to ensure issues are resolved.\n* Assign functional cases that cannot be resolved by help desk staff to the Tier 2 - Consulting Team (Success Team). Follow up as needed with internal staff to ensure issues are resolved.\n* Escalate any customer concerns to Management (Manager, Customer Support and - Director of Client Service Consulting)\n* Communicate issues to the Programming / R&D Teams to ensure that known bugs are identified and fixed in future releases of the core product\n* Assist R&D staff with testing of technical features (administrator, security, installation etc.) for the core application\n* Be aware of the company's information security requirements, including Immediately reporting all breaches in information security to the CSO (Chief Security Officer) and take whatever other actions may be required of him or her under the terms of ISO 27001 information security policies, Information Security Management System (ISMS) and other company security policies and procedures.\n* Be aware of and abide by all company policies and procedures (e.g. Employee Handbook).\n\n\n\n QUALIFICATIONS:\n* A graduate of a university program in computer science or a related program with equivalent work experience.\n* Must be a highly customer focused individual with excellent customer service skills.\n* Must have strong organizational skills.\n* Must have a comprehensive knowledge of system development life cycles and project management methodologies.\n* Must have the ability to work both independently as well as within a team environment.\n* Must possess strong time management skills.\n* Must have excellent interpersonal and communications skills.\n* Must have excellent technical skills with knowledge of Windows IIS, SQL Server, Salesforce CRM, ActiveX Controls and Web Services.\n* Previous experience in the field of occupational health and safety is an asset\n* The successful candidate will have a passion for excellence and will promote the same from their peers.\n* An ability to quickly pick up a technical understanding of solutions for customers.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Testing jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nFrance
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365โs culture is focused on empowering team members to produce top-notch results while elevating their skills. Weโre constantly evolving and improving to make sure we are and always will be โBest in Classโ ... and we want that for you too!\n\n\nThe Sr Salesforce Software Engineer will be responsible for the engineering and implementation of scalable Salesforce technical solutions that meet the business requirements of our SaaS company. This role will be accountable for collaborating with key roles (e.g., sales leaders, technology leaders, salespeople, marketers, analysts, engineers etc.) to create solutions aligned with architectural principles and leveraging common solutions and services. Within the solution development lifecycle, this position will work hand-in-hand with the Salesforce Architect on solution evaluation and selection, as well as providing early-phase project estimates that contribute to the business case. In addition to performing the engineering and implementation functions, this position will offer consulting during the detailed design, build, test, and deploy phases. \n\n\n\nHow you'll add value: \n* Solve business issues through Salesforce development and best practices(e.g., Sales Cloud, Experience Cloud, Service Cloud). \n* Design, develop, and successfully deploy CPQ for a team of over 100 revenue-generating individuals. \n* Execute on the Salesforce roadmap across admin, developer, and engineering work. \n* Improve and build solutions to address architectural gaps or technical debt. \n* Propose best technologies for data processing and data framework. \n* Play an active role in positively influencing the design direction. \n* Check in and deploy code and configurations; participate in release management. \n* Participate in story planning, standups and retrospectives. \n* Mentor other members of the Salesforce team; Drive enforcement of standards, tools and methodologies. \n* Execute with a team of architects, engineers, admins, and analysts. \n* Produce world-class documentation and tutorials that enable other teams. \n* Ensure that solutions accurately meet the defined project expectations, and enable the team to execute the designed vision. \n* Demonstrate progressive leadership in the full software development lifecycle, including integrating all application requirements into the solution design (e.g., functional, security, integration, performance, quality, and operational needs). \n* Guide technical teams to deliver flexible and scalable solutions that meet overall business requirements. \n* Oversee phases of multiple projects, including development, documentation, testing, and deployment, to ensure alignment with application architecture. \n* Promote the adoption of Salesforce best practices and establish standard processes for development and testing teams. \n* Understand requirements and provide one or more solutions using Salesforce best practices. \n* Have experience designing Salesforce integrations with different systems using web services (REST or SOAP) and middleware (e.g., Workato). \n* Possess expertise in Salesforce Development, Salesforce Configuration, and CPQ. \n* Conduct technical solution reviews and provide recommendations for improved adoption and usage. \n* Mentor team members in technology, architecture, and application delivery. \n* Other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* Valid Salesforce Certifications in the following: Administrator, Advanced Administrator, CPQ Specialist, and either Platform App Builder or Platform Developer I. \n* 5+ years of direct experience with developing, configuring, and implementing successful Salesforce project & application implementations. \n* 2+ years of experience on Salesforce & Force platform as a Developer or Engineer \n* Experience in Lighting Aura and Web Components and strong hands-on experience in development practices. \n* Experienced with Salesforce SOAP API, REST API, and BULK API. \n* Proven experience in the development and implementation of Salesforce solutions. \n* Experienced with Web UI frameworks in Visualforce pages or Lightning components. \n* Demonstrate progressive leadership in the full life cycle of the software development environment. \n* Strong knowledge of Salesforce best practices and methodologies. \n* Strong Interpersonal Skills, and ability to work with teams and stakeholders of different backgrounds and time zones in a multicultural environment. \n* Experience working with Agile teams and use of tools such as Jira, Copado, etc. \n* Experience working with Apex Code and custom Apex Classes. \n* Experience working with DevOps tools such as AutoRabit along with Github, Jenkins, VS Code preferred. \n* Experience with managed packages and AppExchange preferred. \n* Motivated, high-potential performer, with demonstrated ability to influence and lead. \n* Able to solve complex problems and successfully manage ambiguity and unexpected change. \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $145K-$170K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$145,000 - $170,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting, Testing, Accounting, DevOps, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Augmedix:\n\n\nAugmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.\n\n\nAugmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedixโs proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The companyโs platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR. \n\n\nAugmedixโs products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedixโs proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care.\n\n\nAugmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com.\n\n\nAbout the Role:\n\n\nThe Data Analyst role is a member of the Revenue Strategy and Analytics team and will focus on improving the reporting and analytics capabilities of the function. This position primarily focuses on marketing and new sales analytics, aiming to improve data-driven decision-making within the organization. With an emphasis on reporting, analytics, and forecasting, this role plays a pivotal part in optimizing sales efficiency and strategic marketing efforts. The individual in this role will help create dashboards, generate various reports, and contribute to a wide array of analytics projects. Furthermore, they will support the management team in implementing data-driven strategies to enhance revenue and marketing performance. This role offers an opportunity for career growth, including technical and consulting experience. \n\n\n\nResponsibilities:\n* Dashboard Creation: Collaborate with Marketing & New Sales teams to develop and refine Salesforce reports and SiSense dashboards.\n* Real-Time Reporting: Create real-time, monthly, quarterly, and yearly reports for the Revenue Organization, ensuring the effective communication of key metrics and learnings from the data.\n* Bookings Forecasting: Work with colleagues to enhance pipeline generation and bookings forecasting capabilities, contributing to better revenue projections.\n* Predictive Analytics: Contribute to the improvement of marketing and sales predictive forecasting, with a focus on building automated forecasting systems for top-of-funnel metrics.\n* Marketing Analytics: Enhance marketing analytics by diving deep into areas such as content efficacy, paid ad performance, and collaborating closely with marketing function owners.\n\n\n\nRequirements:\n* 1-3 years of relevant experience.\n* A bachelor's degree in a related field such as mathematics, statistics, computer science, economics, or a related quantitative discipline is preferred.\n* Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R or Python).\n* Familiarity with data visualization tools like Tableau, Power BI, or matplotlib for presenting findings.\n* A meticulous approach to data to ensure accuracy and reliability in analysis.\n* Strong written and verbal communication skills to convey findings and insights effectively to both technical and non-technical stakeholders.\n* Healthcare and/or health technology experience is a plus\n\n\n\n\n$75,000 - $90,000 a yearSalary range is listed above. There are several factors that determine final pay for a position including location and experience. Total compensation will typically include salary + performance bonus + equity.\n\nAugmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Marketing and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom. The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customerโs requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customerโs full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customerโs personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherworkโs total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n
$55,000 — $82,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.