Do you like building systems that help people work more efficiently?\n\nThen Jobber might be the place for you! We’re looking for a Staff Salesforce Engineer to be part of our BizTech Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\nThe team:\n\nBusiness Technology is the engineering team within Business Operations, our internal consulting department – they’re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to the Manager, Software Engineering, the Staff Salesforce Engineer will lead the design and execution of complex, cross-functional Salesforce initiatives, influencing how Jobber integrates Salesforce with other systems. This role is critical to ensuring the platform supports and enables our sales & customer success teams to build better relationships with our customers and drive long-term architectural improvements. Our robust internal tools will allow you to directly make an impact in shaping our technical roadmap, resolve complex business challenges, and to deliver scalable solutions that impact multiple teams!\n\nWe’re looking for people who are ready for their next challenge, and want to use their experience to influence people, processes and decisions.\n\nThe Staff Salesforce Developer will:\n\n\n* Architect and lead the implementation of new processes and automations in Salesforce aligned with broader business and technical strategies\n\n* Drive the architectural vision for Salesforce integrations ensuring that third-party tools or apps fully align with Jobber’s long-term technical and business goals\n\n* Lead cross-functional collaboration and conduct thorough analysis to drive long-term solutions to enhance Salesforce support of Jobber’s business goals\n\n* Assist in defining and executing the roadmap for the platform that prioritizes system maintenance and improvements to ensure the platform performs well and can scale with Jobber \n\n* Lead initiatives to adopt advanced tooling or automation to drive innovation and platform performance at a border scale\n\n* Strategically optimize business process across teams\n\n\n\n\nTo be successful, you should have:\n\n\n* Previous experience as an experienced Senior or Staff Salesforce Developer, developing and implementing Salesforce Solutions\n\n* Extensive experience working with Apex, SOQL/SOSL, LWC, OmniStudio, JSON/XML, JavaScript\n\n\n\n\nExtensive experience working with integrations using REST and/or SOAP\n\n\n* Experience with Salesforce deployment tooling, with a preference of Gearset\n\n* Ability to work with Git version control and familiarity with deploying with Git\n\n* Ample knowledge of Salesforce limits\n\n* Extensive knowledge of Salesforce Classic and Lightning Experience\n\n* Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard\n\n* Desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment\n\n* Ownership and growth mindset.  You are driven to do the right things and often find yourself in the driver’s seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this\n\n* Proven troubleshooting experience. You’ll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams\n\n* Ability to be highly adaptable. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n* A passion for technology. You are naturally curious about technology and tend to be an early adopter for most things. You appreciate how technology can solve many business problems and are driven to make a lasting impact\n\n\n\n\nIt would be really great (but not required) if you had...\n\n\n* Experience with Rails\n\n* Experience with Heroku Connect, Amazon Connect.\n\n* Experience with AI driven analytics, LLM, BYOLLM\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Sales and Engineer jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEdmonton, Alberta, Canada

\nAre you driven to bring people, technology, and strategy together to build impactful tools? Do you like building systems that help people work more efficiently? \n\nThen Jobber might be the place for you! We're looking for a Manager, Salesforce Engineering to lead our Business Technology Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\nThe team:\n\nSalesforce Engineering is the engineering team within our Business Technology Team, our internal consulting department – they’re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to our VP, Engineering, the Manager of Salesforce Engineering will work with team members to support and develop their skills and career trajectory, as we all work together to empower small businesses. In addition, you will be heavily involved in the strategic direction of the Salesforce Biztech team in how we work and what we work on. Overall, you’ll support and develop your team, adapting to changes, while rolling up your sleeves to work on technical problems alongside direct reports.\nThe Manager, Salesforce Engineering will:\n\nAct as a leader, where you’ll:\n\n\n* Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.\n\n* Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach. \n\n* Develop a world-class Salesforce Engineering team that works closely with our Revenue Operations Team. You’ll participate in recruiting events and the hiring process while also working to level up your internal team, all while implementing new processes.\n\n* Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our internal teams and customers be successful.\n\n* Collaborate with other stakeholders across the business. Whether it’s our Marketing and Sales teams, or other engineering functions, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.\n\n\n\n\nSupport their team with hands on work where you’ll:\n\n\n* Implement new process and automation in Salesforce, leveraging the capabilities to streamline operations and enhance productivity.\n\n* Enable and install new App integration with Salesforce to contribute to a unified user experience across different systems.\n\n* Conduct thorough analysis, debugging, and collaborating with cross-functional teams to find optimal solutions to ensure smooth operation of Salesforce.\n\n* Strategize system maintenance related projects by collaborating with stakeholders to define the roadmap to maintain the reliability, scalability and efficiency of the Salesforce platform.\n\n* Seek out and evaluate new technologies, tools and systems to achieve state of the art tech-stack, contributing to the overall advancement of Jobbers Salesforce platform infrastructure.\n\n* Leverage Salesforce capabilities to optimize business processes, automate workflows, and achieve operational excellence.\n\n\n\nTo be successful, you should have:\n\n\n* Leadership & mentorship experience. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceededExperience leading similar systems or Business Technology (Salesforce-focused) teams. \n\n* Previous experience as a Senior Salesforce Developer, developing and implementing Salesforce Sales Cloud Solutions.\n\n* The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n* Effective communication skills. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\nTechnical know-how:\n\n\n\n* Extensive experience working with Apex, Gearset, Git version control, SOQL, Visualforce, and Lightning components.\n\n* Experience with Salesforce declarative automation tools like Process Builder, Cloud Flow Designer & Flow Builder.\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard.\n\n\n\n\nYour approach will include:\n\n\n*  A desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment.\n\n* A sense of ownership with a growth mindset.  You are driven to do the right things and often find yourself in the driver’s seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this.\n\n* A proven troubleshooting experience. You’ll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams.\n\n* A high level of adaptability. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n\n\nNice to have: \n\n\n* Experience with Salesforce Configuration and Administration\n\n* Experience with Heroku Connect.\n\n* Experience in developing integrated solutions using REST and/or SOAP.\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work.\n\nAll interviews are currently being conducted virtually—via phone or video.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Designer, Cloud, Git, Marketing, Sales and Heroku jobs that are similar:\n\n $52,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada

\nYour Opportunity at ARC’TERYX:\nAs the Senior Salesforce Marketing Engineer you develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet the business requirements of the company in a demanding global marketplace. In this role, you will contribute to the development of the Salesforce CRM platforms, as well as coach peer developers, support activities, and contribute to the technology strategy for Arc’teryx.  \n You will also contribute to the architecture, design methodology, and technology strategy alongside architects and the development lead. Your balance of strong technical skills, technology acumen, and people skills contributes to consistent, high-quality, and timely solutions for the internal business clients.\n\n\nThis role can be hired remote. Business operations occur in Pacific time zone.\n\n\nMeet Your Future Team:\n \nYou will be working on a small and collaborative team that works with many departments across Arc’teryx. We value learning and growth and strive to deliver the best solutions to the teams using Salesforce and other systems.\n \nThe team is responsible for building and maintaining our CRM. The team is organized into squads that include other developers, Administrators, Quality Analysts, Business Analysts and Project Managers. Salesforce developers work closely and collaboratively with many other teams including Infrastructure, Marketing, Analytics, and Operation teams.\n\n\n\nIf you were the Senior Salesforce Marketing Engineer role now, here are some of the core activities you would be doing:\n* Communicating project and operation status, issues, risks and resolutions in an agile development methodology. \n* Providing coaching to your peers on the Salesforce development teams in all phases of the project life cycle. \n* Building and architecting solutions in Journey Builder, Email Studio, Automation Studio, and Cloud Pages. \n* Understanding of marketing automation technology and salesforce marketing cloud ecosystem of integrations and integrations REST & SOAP, WSProxy.\n* Familiarity of working and building GDPR & CCPA processes withing marketing cloud environments.\n* Building and continually evolving the DevOps process at Arc’teryx with industry trends and best practices. \n* Develop and manage integration endpoints from the Salesforce platform and understand, develop, and manage Salesforce external service. \n* Working with large volumes of data and building data mapping processes to marketing cloud and other integrations. \n* Analyze Salesforce technical debt and propose solutions and implement solutions. \n* Proactive system maintenance and code monitoring including security reviews, release updates, code reviews of other developers. \n* Strong understanding of Salesforce architecture, data model, security, and integration capabilities\n* Providing documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arc’teryx teams.\n* Developing functional specifications and designs for future focused complex applications, or modifying/maintaining complex existing applications \n* Reviewing the designs and code of team members, often in collaboration with colleagues and Architects.  \n\n\n\n Here are some of the things you could be working on in the future:\n* Focusing on growing and building scalable solutions on our Marketing cloud platform.\n* Initiating and championing code reuse, eliminating tech debt, platform optimization, and quality across various applications \n* Implementing and streamlining processes that validate compliance, security, and performance. \n* Designing and implementing scalable solutions that across our suite of salesforce products which include Experience cloud, Data Cloud, Marketing Cloud Personalization, and Service Cloud. \n* Supporting the rest of the team with technical guidance\n\n\n\nAre you our next Senior Salesforce Marketing Engineer?\n* You have a bachelor’s degree or post-secondary education in Computer Science, Engineering, or a related field.\n* You have 5+ years of experience as a Salesforce Developer or equivalent role.\n* You have experience working with Data Cloud and Marketing Cloud Personalization.\n* You have completed the Salesforce Marketing Cloud Administrator, Email Specialist, and Developer certifications.\n* You have experience working on campaign metrics such as conversion, unsubscribe, and bounce rates, as well as IP reputation, deliverability.\n* Strong HTML, CSS, Javascript, and AMP Script for building and designing visually appealing email templates.\n* You have strong knowledge of APIs, external sources integration.\n* You have a proactive attitude to platform enhancements.\n* You build strong test scripts and thoroughly test your solutions.\n* You have strong attention to detail and ability to create & follow documentation.\n* You have demonstrated success working in an Agile methodology, are familiar with tools like Jira and DevOps practices.\n* You have excellent communication and influencing skills.\n* You have excellent time management skills with the ability to plan and meet deadlines.\n* You have a passion for Salesforce technology and continuous improvement.\n* You are proactive in identifying the root cause of issues and developing solutions.\n* You remain highly flexible and adaptable when faced with ambiguity.\n* You effectively balance autonomy and collaboration.\n* You inspire breakthrough thinking and continuous improvement.\n* You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right.\n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n\nEqual Opportunity\n\n\nArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting, DevOps, Education, Cloud, Senior, Marketing and Engineer jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)

\nPosition Overview: \n\nThe GTM Systems team leverages data, process, and technology to support the explosive growth of Apollo. We partner with leaders from the Sales, Customer Success, Marketing, Partnerships, Legal, Product, and Engineering teams to develop a cohesive company-wide strategy and execute on a global scale. The business systems team is the foundational component of Revenue Operations that provides the automation and tooling required for scale. \n\nAs a Business Systems Analyst, you will design, develop, and implement SaaS-based applications solutions that help solve business problems through technology.  In addition, you will evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs.  This role requires strong partnership with cross-functional stakeholders and deep systems knowledge in order to effectively plan and deliver scalable solutions across many business processes.  Over time, a successful candidate will own the Business Systems infrastructure for several parts of our lead-to-cash processes.\n\nThis position is an individual contributor and reports to the Director of GTM Systems.\n\nResponsibilities: \n\n\n* Administer, architect, and strategize world-class business systems\n\n* Partner with stakeholders across business functions to understand business problems, gather requirements, and build a technology roadmap\n\n* Address business problems and drive operational efficiencies by designing elegant processes and technical solutions\n\n* Support end-to-end feature and/or system implementations, including discovery/requirements gathering, vendor selection, solution design, build/configuration, QA/UAT, deployment, and training and communication\n\n* Work with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.\n\n* Create and maintain thorough, up-to-date, functional and technical systems documentation\n\n\n\n\nRequirements: \n\n\n* College degree in a technical field, and/or equivalent work experience\n\n* 4+ years of business analysis or consulting experience\n\n* 4+ years of hands-on experience with the Salesforce platform (administration and/or development)\n\n* Demonstrated ability to manage and collaborate with multiple concurrent stakeholders\n\n* Ability to thrive in a high-growth, fast-paced environment and own multiple projects/tasks with high attention to detail\n\n* Deep understanding of go-to-market business processes\n\n* Experience working within Agile methodology\n\n* Excellent verbal and written communication skills\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting and Senior jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\nPOSITION SUMMARY:\nThis position is the initial point of contact for Cority’s customers pertaining to any technical or functional issue with our product suite/environment.  They liaise with multiple Tier 2 groups to resolve customer cases.   They must gain product knowledge through training and exposure to the application. Note, this role has a Native French speaking requirement.\n\n\n\n PRIMARY RESPONSIBILITIES:\n* Assist clients to resolve technical problems with the use, installation and configuration of the Cority Product Suite.\n* Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Monitor all open cases, and ensure that each client is updated on the progress of their case.\n* Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, etc…). Follow up as needed with internal staff to ensure issues are resolved.\n* Assign functional cases that cannot be resolved by help desk staff to the Tier 2 - Consulting Team (Success Team). Follow up as needed with internal staff to ensure issues are resolved.\n* Escalate any customer concerns to Management (Manager, Customer Support and - Director of Client Service Consulting)\n* Communicate issues to the Programming / R&D Teams to ensure that known bugs are identified and fixed in future releases of the core product\n* Assist R&D staff with testing of technical features (administrator, security, installation etc.) for the core application\n* Be aware of the company's information security requirements, including Immediately reporting all breaches in information security to the CSO (Chief Security Officer) and take whatever other actions may be required of him or her under the terms of ISO 27001 information security policies, Information Security Management System (ISMS) and other company security policies and procedures.\n* Be aware of and abide by all company policies and procedures (e.g. Employee Handbook).\n\n\n\n QUALIFICATIONS:\n* A graduate of a university program in computer science or a related program with equivalent work experience.\n* Must be a highly customer focused individual with excellent customer service skills.\n* Must have strong organizational skills.\n* Must have a comprehensive knowledge of system development life cycles and project management methodologies.\n* Must have the ability to work both independently as well as within a team environment.\n* Must possess strong time management skills.\n* Must have excellent interpersonal and communications skills.\n* Must have excellent technical skills with knowledge of Windows IIS, SQL Server, Salesforce CRM, ActiveX Controls and Web Services.\n* Previous experience in the field of occupational health and safety is an asset\n* The successful candidate will have a passion for excellence and will promote the same from their peers.\n* An ability to quickly pick up a technical understanding of solutions for customers.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Testing jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFrance