\nAbout Highspot\nHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. \n\n\nAbout the Role\nHighspot is seeking to hire a Solutions Consultant to help grow our North American operations. The highly experienced Solutions Consultant will have infectious enthusiasm internally and externally, building relationships with revenue leaders in medium to large B2B companies. The Solutions Consultant will be the trusted advisor and Highspot solution expert, who works with our sales, services and product teams to help drive opportunities.\n\n\n\nWhat You'll Do \n* Explain how our solutions work, why people need them, the value they will provide, where they can take revenue organizations - using engaging presentations, demonstrations, whiteboards and workshops\n* Use your excellent skills in Deal Planning and Discovery to support our sales team to progress opportunities\n* Use your excellent demonstration skills to tailor solution presentations to prospect and customer use cases\n* Persuasively lead the response to RFPs and Infosec questionnaires\n* Manage and deliver POCs\n* Use your active listening and objection handling skills to turn questions and objections into conversations\n* Be proactive in solution advice\n* Facilitate workshops to help our prospects see the value of enablement and the Highspot platform\n* Be the technical expert in the SalesTech/Martech ecosystem, including CRM, SSO, Data Lakes, API etc., helping customers understand how Highspot compliments their existing sales/marketing technology portfolio\n\n\n\nYour Background \n* 4+ years experience as a Solution Engineer in SaaS\n* Familiarity with CRM systems, such as Salesforce and Microsoft Dynamics; familiarity with Content Management Systems, Sales Tech and Enablement is a bonus\n* Expertise in B2B sales and a proven track record of successfully working with sales teams, in a collaborative environment, winning deals\n* Possess strong business acumen and a comprehensive understanding of how organizations across various industries generate revenue\n* Action-oriented, self-starter with a strong persistence in achieving goals and prioritizing work\n* Excellent facilitation skills with the ability to understand customers’ requirements, business needs and challenges while establishing realistic and attainable expectations at an executive and management level\n* Accountable for own results with a strong competitive drive and a “do what it takes” work ethic\n* Entrepreneurial spirit; being part of building a business excites you\n\n\n\nThis position is available either in-office or remote, as applicable, at the following locations:\n* Arizona - Remote \n* Arkansas - Remote\n* California - Remote \n* Connecticut - Remote \n* Florida - Remote \n* Georgia - Remote \n* Idaho - Remote \n* Illinois - Remote \n* Maryland - Remote \n* Massachusetts - Remote \n* Michigan - Remote\n* Minnesota - Remote \n* Missouri - Remote \n* Montana - Remote \n* Nevada - Remote\n* New Hampshire - Remote\n* New Jersey - Remote \n* New York - Remote \n* North Carolina - Remote \n* Ohio - Remote \n* Oregon - Remote \n* Pennsylvania - Remote \n* South Carolina- Remote \n* Tennessee - Remote\n* Texas - Remote \n* Utah - Remote \n* Virginia - Remote \n* Washington - Remote \n* Washington - Seattle\n* Washington, D.C. - Remote\n* Wisconsin - Remote\n* #BI-Remote \n\n\n\n\n\n\nBase salary range: $100,000 - $172,800 USD. On Target Earnings (OTE) range: $125,000 - $216,000 USD, 80.00% base/20.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation.\n\n\nThe above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.\n\n\nHighspot also offers the following employee benefits for this position:\n-Comprehensive medical, dental, vision, disability, and life benefits\n-Health Savings Account (HSA) with employer contribution\n-401(k) Matching with immediate vesting on employer match\n-Flexible PTO\n-8 paid holidays and 5 paid days for Annual Holiday Week\n-Quarterly Recharge Fridays (paid days off for mental health recharge)\n-18 weeks paid parental leave\n-Access to Coaches and Therapists through Modern Health\n-2 volunteer days per year\n-Commuting benefits \n\n\n#LI-JL1\n\n\nEqual Opportunity Statement\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.\n\n\nDid you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, API, Sales and Engineer jobs that are similar:\n\n
$62,500 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nBounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.\n\n\nOur Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.\n\n\nAbout Bounteous ( https://www.bounteous.com/ )\nFounded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the world's most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences through technology partnerships and drives superior client outcomes. For more information, please visit www.bounteous.com\n\n\n\nInformation Security Responsibilities\n* Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols\n* Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets\n* Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)\n* Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information\n\n\n\nRole and Responsibilities\n* Design, develop, test, document, and deploy high quality business solutions on the force.com platform, leveraging design patterns (standards solution specific). Provide the design and estimation for the requirement with defined process and quality\n* Build, mentor, train, lead teams \n* Conform to software development lifecycle processes and force.com configuration best practices during implementation. Partner with functional teams through all phases, independent of the delivery methodology chosen\n* Support business development and pre-sales during bids and pursuits; understand business requirements and issues; develop demos and winning solutions to help customers to meet their business objectives\n* Proactively communicate with internal teams and clients regarding status, technical issues, and creative solutions\n* Engage client; participate in process flow analysis and design\n* Demonstrate good judgment and pragmatic approach to deliver solutions on the force.com platform in compliance with the best practices\n\n\n\nPreferred Qualifications \n* BE/B.Tech/MCA (Bachelor's Degree preferably in Computer Science) \n* 6+ years of overall IT experience; 5+ years of hands-on experience developing and delivering solutions on the Salesforce force.com platform including apex, triggers, Batch Apex, Visualforce and Integration with external systems etc. \n* Extensive knowledge and expertise within Salesforce and in the use of project management methodologies, tools, resource management practices, change management and project reporting\n* Deep understanding of CRM practices\n* Excellent communication (verbal and written); articulates clearly, concisely and with context at all times \n* Ability to be proactive and work effectively with limited supervision\n* High confidence and assertiveness; share concerns and feedback, even during challenging situations\n* A collaborative, positive team member who builds good working relationship with team members; foster a cordial work relationship with peers and manager\n* Experience with Agile development practices a plus\n\n\n\nInformation Security and Data Privacy\n* Ensure any sensitive information of the project/organization stays protected as per the guidelines of General Data Protection Regulation (GDPR) and report any breach, vulnerability or threat to the respective Data Protection Officer (DPO) without delay\n* Ensure all data of the customer/organization processed must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests\n* Adherence to GDPR and ISMS standards to value privacy at every level\n\n\n\n\n\n\nWe invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers here.\n\n\nResearch shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.\n\n\nBounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. \n\n\nIn addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.\n\n\nBounteous is willing to sponsor eligible candidates for employment visas.\n\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design and Legal jobs that are similar:\n\n
$60,000 — $130,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nStackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.\n\n\nWe are seeking a Salesforce Developer role to join our growing SaaS IT Business Applications team, where a successful candidate will build, maintain and improve our Salesforce Sales Cloud and Marketing Cloud solutions as technical subject matter expert. This role requires hands-on experience in platform configurations, customization, design and development with a passion to learn & support new Sales Enablement tools and technologies. You will collaborate with the PMO, IT Operations and cross-functional business operations teams like Revenue and Marketing to analyze their requirements or issues and provide solutions to ensure high levels of performance and scalability. You will also be actively involved in improving our overall Salesforce Governance processes and identifying ways to continuously advance them.\n\n\nIf you are someone who is passionate about building integrated, robust and scalable applications and wants to be a part of a team that enables, builds and supports technology solutions in a fast-growing company, then we’d like to meet you.\n\n\n\nWhat you'll be doing:\n* Perform design, development, testing, debugging and implementation of Salesforce Sales Cloud and Marketing Cloud business processes and systems integrations employed to run the operations of the company in a high-growth environment\n* Build and deploy Saas systems integrations, workflows, and architecture to scale and automate an end-to-end Lead to Cash process\n* Partner with the Revenue Operations to optimize Salesforce investments along with other Sales & Marketing enablement SaaS applications and best-of-breed technologies\n* Provide application support and technical administration of Sales & Marketing SaaS applications\n* Provide input into optimizing the system architecture landscape, identify gaps between current and desired end states, and deliver comprehensive solutions that will enable desired business outcomes\n* Configure, build and enhance out-of-the box Salesforce functionality such as objects, fields, formula fields, validation rules, workflows, process builder flows, page layouts, apps, report types, sharing rules, permission sets, profiles, roles, etc\n* Manage operational and reporting requests including customer analysis and individual views and troubleshoot issues\n* Implement and govern security related to profiles, permission sets, role-based access, sharing settings and login access policies\n* Plan & deploy Salesforce releases and other SaaS application patches/updates in accordance with the Application Release Management cadence\n* Work with SaaS vendor support contacts to resolve technical problems with applications, servers, and infrastructure tools\n* Create technical documentation such as best practice guides, release notes and design documents\n* Proactively monitor SaaS applications and seek to improve availability , quality and performance by ensuring Service Level Agreements (SLAs) and participating in required on-call support\n\n\n\nWhat you’ll bring to the table:\n* 3-5 years of strong technical experience implementing and supporting Salesforce Sales & Marketing Cloud \n* Solid understanding and hands-on experience implementing and/or supporting other Sales enablement SaaS applications such as Salesloft, Gong, GuideCX, DealHubCPQ, ZoomInfo, et al\n* Technical background & experience in application integration tools (e.g., Workato, Zapier, Dell Boomi, Mulesoft) and native APIs to enable workflows and data feeds between SaaS platforms and point solutions\n* Expertise level developing Lightning Components with CSS and Design Parameters that improve look and feel for end users\n* Experience programming in APEX, VF Page, LWC, Aura Component development, SSJS, SQL, HTML, AMPscript, SOQL-SOSL \n* Experience on Lightning Process builder flows, workflow rules, Connect API and Quick Action\n* Proficiency in Salesforce platform features and CRM concepts\n* Knowledge of DevOps and continuous integration/deployment (CI/CD) processes\n* Motivated self-starter & quick learner who can thrive in an accelerated environment and manage multiple, concurrent priorities to get stuff done\n* Analytical thinker and problem-solver with excellent communication and troubleshooting skills \n* Experience in Agile or Scrum software development methodology\n* Salesforce certifications, like Platform Developer I or II, App Builder or Administrator is preferred\n\n\n\nStackAdapters Enjoy:\n* Highly competitive salary \n* RRSP/401K matching\n* 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + Birthdays Off\n* Access to a comprehensive mental health care platform\n* Full benefits from day one of employment\n* Work from home reimbursements\n* Optional global WeWork membership for those who want a change from their home office\n* Robust training and onboarding program\n* Coverage and support of personal development initiatives (conferences, courses, etc)\n* Access to StackAdapt programmatic courses and certifications to support continuous learning\n* An awesome parental leave policy\n* A friendly, welcoming, and supportive culture\n* Our social and team events!\n\n\n\n\n\n\n#LI-TM8\n\n\nStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.\n\n\nAbout StackAdapt\n\n\nWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:\n\n\n\n\nAd Age Best Places to Work 2024\nG2 Top Software and Top Marketing and Advertising Product for 2024\nCampaign’s Best Places to Work 2023 for the UK\n2024 Best Workplaces for Women and in Canada by Great Place to Work®\n#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising\n\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, SaaS, Scrum, DevOps, Cloud, CSS, Ads, API, Marketing and Sales jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nAs a founding member of the Revenue Strategy & Operations team, you will be at the heart of optimizing and driving the sales organization’s performance. This role focuses on managing and improving the sales pipeline, analyzing funnel performance, and ensuring accurate sales forecasting. By working closely with Sales, Finance, and Marketing teams, you'll implement and refine processes that enhance pipeline efficiency, drive conversion rates, and optimize sales outcomes.\n\n\nA key responsibility is designing and managing incentive compensation plans that align with our revenue goals and motivate the sales team to achieve high performance. Additionally, you will leverage data analytics to provide actionable insights, track sales metrics, and report on performance trends to leadership. By bringing structure and clarity to the sales process, you will enable the sales team to focus on closing deals and driving revenue growth in alignment with company objectives.\n\n\nWe have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Sales Operations role:\n\n\n\nTechnical Skills:\n* Customer Relationship Management (CRM) Systems (e.g., Salesforce)\n* Deep experience with Salesforce or other CRM platforms to manage, track, and report on sales pipeline and performance.\n* Proficiency in customizing Salesforce (e.g., creating reports, dashboards, and workflows) to optimize sales processes and improve forecasting accuracy\n* Data Analytics & Business Intelligence (e.g., Looker, Tableau, Power BI)\n* Expertise in analyzing sales data to identify trends, forecast revenue, and track key sales metrics (e.g., conversion rates, pipeline velocity).\n* Proficient in building and interpreting reports and dashboards to provide actionable insights for sales leadership.\n* Automation & Workflow Tools (e.g., Zapier, LeanData)\n* Ability to use automation tools to streamline repetitive processes, such as lead routing, follow-ups, and data entry, helping sales teams focus on high-impact tasks.\n* Familiarity with workflow automation in CRM platforms to ensure smooth lead flow and pipeline progression.\n* SQL (Basic to Intermediate)\n* Ability to query databases and extract relevant sales data for deeper analysis, reporting, and trend identification.\n* Useful for building custom reports or pulling data outside of standard CRM reporting.\n* Project Management & Collaboration Tools (e.g., Asana, Jira, Slack)\n* Familiarity with tools that help manage cross-functional projects, sales initiatives, and ongoing sales process improvements.\n* Ability to coordinate with various teams (Sales, Marketing, Finance) to ensure timely execution of sales operations projects.\n* Reporting & Data Visualization Tools\n* Expertise in creating compelling, data-driven visual reports (charts, graphs, dashboards) that clearly communicate key sales insights to stakeholders.\n* Ensuring reports are accessible and actionable for sales leadership and other key decision-makers.\n\n\n\nComplexity and Impact of Work:\n* Multi-Stage Funnel Analysis across Client Types and Product lines\n* Requires deep understanding of how the sales funnel behaves across multiple geographies, customer segments, and product lines.\n* Must analyze conversion metrics and pipeline velocity while accounting for constantly shifting variables—like changes in strategy, headcount, or GTM motion.\n* Balancing Incentive Design with Strategic Goals\n* Designing comp plans that motivate behavior while aligning with financial and operational goals is a nuanced, high-stakes task.\n* Involves managing trade-offs between sales productivity, cost of sale, fairness, and long-term scalability.\n* Real-Time Forecasting under Uncentainly\n* Must build and maintain accurate forecasts in a fast-moving environment, often with incomplete data or rapidly changing market conditions.\n* Requires close collaboration with Sales, Finance, and Business Lines to validate assumptions and align projections.\n* Direct Influence on Revenue Accuracy & Predictability\n* Your forecasting, funnel analysis, and pipeline management directly inform strategic decisions around hiring, investment, and revenue planning.\n* High-impact insights help the company hit growth targets more reliably\n* Driving Sales Team Efficiency and Focus\n* By optimizing sales processes and designing clear, effective comp plans, you empower reps to focus on the right deals at the right time.\n* Directly contributes to faster sales cycles, improved win rates, and better resource allocation.\n* Enabling Scalable Growth Through Operational Rigor\n* Builds the foundation for scaling the sales organization by implementing repeatable processes, clean data practices, and performance visibility.\n* Ensures that as the business grows, the sales team grows efficiently and sustainably.\n\n\n\nOrganizational Knowledge:\n* Deep Understanding of GTM & Revenue Motion\n* Strong grasp of how Sales, Marketing, Customer Success, and Product interact to drive revenue across different stages of the customer journey.\n* Awareness of how each function’s goals, metrics, and incentives align (or conflict) with overall company strategy—critical for identifying gaps and driving alignment.\n* Knowledge of Internal Planning & Decision-Making Processes\n* Familiarity with how strategic decisions are made (e.g., annual planning, QBRs, forecasting cycles), and how to navigate them effectively.\n* Understanding of key stakeholders, approval workflows, and communication channels ensures efficient execution of cross-functional projects.\n* Awareness of Business Line Priorities & Dependencies\n* Insight into the goals, challenges, and interdependencies of multiple product lines or business units.\n* Ability to anticipate how a change in one area may impact others, enabling more proactive and aligned strategic planning.\n\n\n\nCommunication and Influence:\n* Executive-Level Communication\n* Able to distill complex, cross-functional data into clear, concise insights tailored for time-constrained executives.\n* Skilled in creating high-impact deliverables (dashboards, briefs, presentations) that support strategic decisions and drive alignment at the leadership level.\n* Influencing Without Authority\n* Proven ability to influence cross-functional stakeholders—Sales, Finance, Product, and GTM—through data, structured thinking, and strong business rationale.\n* Builds trust through credibility, consistency, and a collaborative mindset, even when driving change across teams with competing priorities.\n* Driving Alignment Across Teams\n* Facilitates productive discussions that clarify goals, surface trade-offs, and ensure teams are working toward shared outcomes.\n* Acts as a neutral, strategic partner who can bridge gaps between functions and navigate organizational complexity.\n\n\n\nYou may be a fit for this role if you have:\n* Strong Financial Modeling & Forecasting Skills\n* Ability to build and maintain bottoms-up financial models that support GTM planning and align with long-term strategic goals.\n* Comfort working with ambiguity and rapidly evolving inputs.\n* GTM & Cross-Functional Business Acumen\n* Deep understanding of how Sales, Marketing, Product, and Finance functions contribute to revenue and operational outcomes.\n* Track record of partnering across departments to drive results.\n* Analytical & Data Fluency (SQL + BI Tools)\n* Experience extracting insights from large datasets using SQL and visualizing key metrics in BI tools (e.g., Looker, Tableau).\n* Ability to translate data into clear business recommendations.\n* Tech Stack Familiarity (Salesforce, Looker, etc.)\n* Hands-on experience using and evaluating tools that power CRM, reporting, and operational workflows.\n* Ability to optimize and streamline systems to improve data accuracy and efficiency.\n* Executive Communication & Stakeholder Management\n* Skilled at communicating clearly and concisely with senior leaders.\n* Comfortable presenting findings, managing expectations, and influencing decisions across all levels of the org.\n* Bias for Action & Operational Rigor\n* Self-starter who can manage projects end-to-end and implement process improvements without constant oversight.\n* Balances strategic thinking with attention to detail and operational follow-through.\n* Crypto/Web3 & Institutional Investor Industry Knowledge\n* Strong understanding of the institutional investor landscape, with expertise in crypto and digital assets or related markets.\n* Ability to bridge traditional finance with emerging technologies and trends.\n\n\n\nAlthough not a requirement, bonus points if: \n* Experience in High-Growth or Start-Up Environments\n* Familiarity with scaling operations in fast-paced, ambiguous settings—where structure needs to be built from the ground up and priorities shift quickly.\n* Programming or Automation Skills (e.g., Python, R, dbt)\n* Ability to automate repetitive data tasks or build lightweight tools to improve internal workflows.\n* Helpful in teams with lean resources or high technical complexity.\n* Experience with Strategic Planning Processes (e.g., OKRs, annual planning)\n* Background in supporting or driving company-wide planning frameworks—aligning metrics, initiatives, and forecasting across functions.\n* Consulting or Finance Background\n* Bonus if they bring structured problem-solving, storytelling, and stakeholder management experience from consulting, investment banking, or corporate strategy.\n* You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Salesforce, Accounting, Finance, Senior, Marketing, Legal and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Associate Director Investor Relations
\nORGANIZATIONAL OVERVIEW\n\n\nThe END Fund is a leading collaborative philanthropic investment vehicle dedicated to controlling and eliminating neglected tropical diseases (NTDs). NTDs are parasitic and bacterial infectious diseases – including intestinal worms, river blindness, trachoma, schistosomiasis, lymphatic filariasis, and visceral leishmaniasis – that affect over 1.65 billion people globally. The END Fund’s vision is to ensure people can live healthy and prosperous lives free of the risk of NTDs and has set out to accomplish this by:\n\n\n- Mobilizing and investing resources for maximum impact, \n- Advocating for innovative, integrated and cost-effective NTD programs; and\n- Facilitating philanthropic and private sector engagement to end these diseases.\n\n\nBy engaging a community of activist-philanthropists and taking a systems approach, the END Fund works in collaboration with governments, local and international NGOs, pharmaceutical companies, and academic partners on the global campaign to control and eliminate NTDs by 2030. \n\n\nSince our founding in 2012 through 2023, with our partners, the END Fund has provided over 1.8 billion treatments for NTDs worth more than $3 billion. In 2023 alone, we delivered more than 270 million NTD treatments and provided over 46 thousand life-changing surgeries. The END Fund works globally in 31 countries, with a primary emphasis in Africa. \n\n\n\n\nYou can learn more about the END Fund here. \n\n\nABOUT THE END FUND’S INVESTOR RELATIONS TEAM\nThe Investor Relations team is the END Fund’s fundraising team, responsible for identifying, mobilizing, and nurturing meaningful and impactful partnerships to advance the END Fund’s mission to end neglected tropical diseases. Driven by the transformative power of collaborative philanthropy, the team works alongside a consortium of investors and champions to help harness and promote funding opportunities for historically excluded communities.\n\n\nTHE OPPORTUNITY\nThe END Fund is looking for a fundraising professional with deep foundation partnerships expertise to support the management and growth of its portfolio, as it continues to rapidly scale and strategically diversify its portfolio of investors (donors) and NTD investment opportunities. The successful candidate will support the management of a portfolio of foundations globally, and work in collaboration with the Director to develop grant proposals and concept notes for new investment opportunities and write reports for active grants. We are looking to onboard a candidate who is mission-oriented, an excellent written communicator, and who thrives in a cross-collaborative and dynamic environment. \n\n\nThe Senior Associate Director will play an integral role in the continued success of the Investor Relations team and, thus, the broader organization’s high-level financial goals. Together with the Director, they will manage 7—and 8-figure gifts from foundations globally (United States, Europe, Africa, and the Middle East). A natural and collegial team player, the successful candidate will be experienced in grant writing and reporting, including working cross-departmentally with programs and finance colleagues to develop winning proposals and informative, compelling reports.\n\n\nThis position will report directly to the Director of Investor Relations focused on institutional giving but will work cross-departmentally across all levels to efficiently deliver on their assigned deliverables. The day-to-day of this position is likely to entail proactive and reactive donor communication (written and verbal), extensive writing, coordination with other departments to secure programmatic and financial data needed for proposal development and reporting, and participation in interdepartmental meetings to ensure a holistic understanding of the organization’s programs, financials, and impact story. This is an individual contributor position with no direct reports. \n\n\nESSENTIAL FUNCTIONS & CORE COMPETENCIES\nRelationship Management\n-With limited oversight, lead management of a portfolio of foundation grants, including responding to questions, preparing information as requested, and other cultivation and engagement activities beyond formal reporting requirements, including through email, video calls, and at times, face-to-face meetings\nEnsure grant requirements are fully met, on time, and with high-quality standards. \nAdvancement Support\n-In coordination with Investor Relations team members driving new business, provide critical support for new funding opportunities that align with the END Fund’s mission and funding priorities through:\n -Leading the concept note and proposal development process by systematically collecting information, determining and enforcing timelines, and fostering cross-team collaboration to align on the proposed scope and budget.\n -Writing evocative, data-driven, and concise proposal narratives and developing and producing outreach materials requested by potential and interested donors.\n-Contribute to the maintenance of donor records in Salesforce for assigned portfolio, with support from the Senior Associate, Investor Relations.\nGrant Writing & Reporting\n-With minimal oversight, manage the full grant cycle of a portfolio of foundation investors from proposal development to award process to report writing. \n-Lead donor reporting for a portfolio of investments, including securing templates from the donor, coordinating and communicating cross-departmentally for necessary data inputs, and assembling narratives in a manner consistent with the END Fund’s expected level of quality, accuracy, and professionalism.\nCross-departmental Collaboration\n-Coordinate with the Finance team on fundraising-related initiatives, including grant spending, revenue recognition, financial reporting, and reconciliation.\n-In concert with varying actors across the organization – Board Development Committee, Investor Relations team, and other colleagues – engage in the execution of a fundraising plan to secure funding towards the END Fund’s multi-year revenue goals.\n-Liaise with programs and other END Fund staff to gather information, materials, and updates and translate them into proposals and/or donor reports\n-Work as needed with the END Fund’s communications team to produce supporting materials for proposals and reports and to develop other external communications as needed.\n-Perform other duties and responsibilities as assigned\n\n\nEDUCATION AND EXPERIENCE\n-Bachelor’s degree in a writing-intensive field, such as (but not limited to) English, communications, journalism, or marketing preferred, but not required; and/or equivalent level of related, transferable experience\n-Minimum of 5 years of relevant relationship management and communications (written and verbal) experience, preferably in nonprofit (corporate or trusts and foundations) fundraising and grant management, with a successful track record of donor relationship management, grant writing, and reporting; knowledge of private foundation grantmaking strategies a plus\n-Exceptional ability to convey complex and often technical ideas in a clear, direct, and lively style (both written and verbal)\n-Confidence and poise to interact with philanthropic leaders and champions, including those at the executive leadership level, using all forms of communication (e-mail, phone, videoconference, and face-to-face interaction)\n-Experience with and competency to maintain relationships with foundations from a variety of global geographies, preferably including the US, Africa, Europe, and the Middle East\n-A self-starter who works well independently, as well as part of a team, and with minimal oversight; flexibility and comfort navigating shifting and high-pressure, deadline-oriented environments; ability to anticipate change and adapt accordingly. \n-Familiarity with global health issues, and NTDs specifically, and/or appetite and interest to learn\n-Fluency in English required\n-Experience with project management tools, such as Asana, G Suite and Salesforce a plus \n\n\nOUR PHILOSOPHY AND BENEFITS \nThe END Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy and intent that all qualified persons be given full and equal opportunities for employment, training, promotions, wages, benefits, and all other privileges, terms, and conditions of employment. \n \n The END Fund is at an exciting stage of organizational growth and we are rapidly expanding our global footprint in order to bring on the most talented team members to help advance our mission. Currently, we have team members in 14 countries and the majority of our team is based in the United States. We maintain physical headquarters in New York City, and a new registered entity in Kenya, other team members work from their homes across the US, Africa, UK and Europe. All team members hired outside the US and Kenya are hired through an Employer of Record (EOR). \n\n\nThe END Fund offers a competitive compensation package intended to motivate employees to perform at the highest level by acquiring superior skills and competencies. Our philosophy is shaped by the following guidelines: 1) understandable, 2) fair and defensible, 3) competitive, and 4) flexible. The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. We endeavor to compensate team members so that they can live with a sense of economic security within their geographic location.\nTo ensure all compensation and benefits package offers are fair, defensible and competitive, the END Fund relies on external benchmarking data that is both role and country-specific. \n\n\nThis specific role is open to candidates who currently live and have the right to work in the US, UK and Kenya\n-If based in the US the anticipated starting gross annual base salary range is USD $95,000-$109,000\n-If based in the UK, the anticipated gross starting annual base salary range is GBP £65,000 - £73,000\n-If based in Kenya, the anticipated gross starting annual base salary range is USD $80,000-$87,000\n\n\nWORK AUTHORIZATION REQUIRED\nThe END Fund does not sponsor work authorization or visas. All team members must independently have legal rights to work and live in the US, UK and Kenya. \nOur benefits packages are also informed by local contexts to ensure appropriateness and competitiveness within specific markets. Regardless of location, all END Fund team members receive cell phone and WiFi connectivity support, flexible work arrangements, a healthy annual professional development allowance, and more. The END Fund also offers employer-paid health for team members and a cost-share option for dependents of team members, as well as life insurance benefits and twelve weeks fully paid family care leave; specific benefit providers will vary modestly by country of residency. \n\n\n\n\n\n\nPOSTING: Senior Associate Director, Investor Relations \nLOCATION: Remote, US (California, Colorado, Connecticut, Delaware, Georgia, Illinois, Louisiana, Massachusetts, Maryland, Michigan, North Carolina, New York, Pennsylvania, Texas & Washington), United Kingdom (London), Kenya (Nairobi)\nREPORTS TO: Director, Investor Relations\nSALARY: The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. Specific salary details for each location are noted below.\nTRAVEL REQUIREMENTS: Up to 5%. Some travel for conferences, events, and annual organizational retreats, which could take place in the United States, Europe, or Africa. \nJOB POSTING DEADLINE: This position will close at 11:59pm EST on February 05, 2025 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Travel, Finance, Senior and Marketing jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nAs an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to some of our largest and most strategic customers. You will work with executive stakeholders and champions to provide our enterprise and strategic customers the highest level of service. As a member of this team, you should set the bar for customer service.\n\n\n\nHow you'll add value: \n* Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction\n* Ensure delightful experiences for clients in your portfolio during all stages of the customer journey\n* Strategize with customer to meet and exceed their target goals and ROI\n* Handle escalations and work cross departmentally to issue resolution\n* Set, drive and guide project expectations with executive stakeholders \n* Facilitate change management across key stakeholders and roles\n* Ensure enterprise customers are successful with the product presale through launch\n* Attend onsite meetings, conferences, and trade shows\n* Partner with enterprise AEs for expansion and growth opportunities\n* Develop plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software\n* Infuse clients with Industry best practices to help them grow and thrive\n* Facilitate client meetings both in person and online\n* Act as liaison between customers, product managers, and executive management to provide feedback on new feature developments\n* Tracking and drive key client metrics such as usage, health, CSAT, and net promoter scores\n* Maintain brand profiles and documentation\n* Responsible for reaching assigned targets for customer KPI’s\n* Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders\n* Maintain healthy Salesforce and Gainsight records\n* Participate and lead sessions at user groups and client facing webinars\n* Other duties as assigned\n\n\n\nWhat you'll need to be successful in this role: \n* 3+ plus years of experience as a Customer Success Manager or equivalent\n* 3 to 5 years of experience in restaurant operations or equivalent\n* Ability to travel up to 20%\n* Proficient in Microsoft Office; Outlook, Excel, Word, and PowerPoint\n* Clear communicator with a professional presence\n* Ability to lead through influence\n* Comfortable working with C-level executives\n* Proficient in Salesforce or other CRM\n* Efficient and timely with deadlines and deliverables\n* Strong organization and time-management skills. The ability to work independently without supervision\n* Strong technical aptitude with experience communicating across multiple platforms\n\nDESIRED QUALIFICATIONS\n* Previous R365 experience\n* Previous Gainsight experience or other customer success management platform\n* Previous Monday.com experience or other project management software\n\n\n\nR365 Team Member Benefits & Perks \n* Compensation: Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. This position has a salary range of $70K-$98K +Bonus/Commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location.\n\n\nAlong with the compensation we provide the following marketing leading benefits and perks: \n* Ability to work remote or hybrid\n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n\nWhy join our amazing team? \n* We're a community that prides itself in creating innovative solutions and producing quality work\n* Our product is the secret ingredient that makes a real difference to restaurants nationwide\n* The open concept work environment that we've created is causal, collaborative, and cultivates communication\n\n\n#BI-Remote\n\n\n\n$70,000 - $98,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Travel, Accounting, Marketing and Sales jobs that are similar:\n\n
$45,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Principal nCino Salesforce Systems Engineer
\nMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.\n\n\nWith more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.\n\n\nThe primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. \n\n\n\n\n\n\n\nIn this role you'll have the opportunity to:\n* Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.\n* Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.\n* Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.\n* Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.\n* Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.\n* Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.\n* Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.\n* Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.\n\n\n\nPosition Requirements\n* Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered) \n* Administrator certifications related to Salesforce highly preferred\n* 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required \n* Experience implementing new nCino products onto the Salesforce platform required\n* Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ\n\n\n\nKnowledge, Skills and Abilities\n* Proven experience with complex system planning, configuration, and implementation. Knowledge of Core banking processing technologies, enterprise applications integration, and business process automation tools and best practices. \n* Demonstrate strong technical expertise in installing, configuring, and maintaining software applications in a complex IT environment. Proficiency in troubleshooting performance issues and root causes. Knowledge of programming languages and web-based technologies. \n* Intermediate to advanced knowledge of compute environments, such as server hardware, storage, and virtualization. Skill in scripting language technology, such as PowerShell, Python or T-SQL. Good understanding in data mapping, system conversions, and system integration. Experience with Cloud technologies, such as Kubernetes, Microsoft Azure, and or Amazon Web Services. \n* Ability to meet established deadlines and handle multiple customer service demands from internal and external customers. Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership. Excellent communication skills both written and verbal. Ability to collaborate to solve technical problems across teams. Excellent customer service skills, including the ability to handle difficult situations with tact and discretion. \n* Possess a high degree of initiative and motivation. Knowledge of ITIL and ITSM governance concepts. Ability to prioritize and execute tasks in a high-pressure environment. Ability to author policies, document risks, and propose solutions to IT management and senior leadership. \n* Knowledge of commonly used financial industry concepts, practices and guidelines. Familiar with federal and state laws/regulations relative to the IT industry. \n\n\n\nTravel\n* Up to 20%\n\n\n\nCompensation & Benefits\n* Targeted starting compensation range is based on location and experience: $150,000 - $180,000\n* Incentive and commission compensation may be awarded for eligible roles\n* Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life\n* Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays\n* 401k (up to 4% match with immediate vesting)\n* Tuition reimbursement up to $5,250 annually (minimum service requirement)\n* Read more about these and additional benefits at: Employee Benefits | Banner Bank\n\n\n\n\n\n\nPlease take time to review Banner Bank's Consent & Privacy notice before applying.\n\n\nBanner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.\n\n\nBanner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Amazon, Python, Education, Finance, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho We Are \n\nRefleXion elevates radiopharmaceuticals from drugs that help identify cancer to guides that actively direct external beam radiotherapy by leveraging tumor biology. Designated an FDA Breakthrough Device for lung tumors, RefleXion's SCINTIX® biology-guided radiotherapy aims to overcome long-standing barriers preventing definitive radiotherapy for metastatic disease. FDA-cleared SCINTIX therapy automates targeting and motion management for use in FDG-guided treatment of lung and bone tumors that arise from primary lung and bone cancers or are metastases from other primary cancers. In strategic collaborations with industry-leading radiopharmaceutical companies, RefleXion is co-developing and co-commercializing disease-specific radiotracers for treating late-stage cancers.\n\nFind out more about RefleXion and SCINTIX therapy at reflexion.com.\n\nStay up to date with RefleXion by following our channels here:\n\nLinkedIn, X (formerly Twitter), Instagram, Facebook, and YouTube.\n\nAbout This Role \n\nThe Senior Technical / Product Support Engineer will provide first-level response to customers and Field Service Engineers (FSEs) in support of the clinical use of RefleXion’s revolutionary medical equipment. The Senior Technical / Product Support Engineer will utilize technical knowledge about the hardware and software applications to effectively troubleshoot and resolve issues or escalate and dispatch to the appropriate resources. As the front-line response to customers, the Senior Technical / Product Support Engineer has the highest level of professional representation and commitment to customer success.\n\nWhat You Will Be Doing \n\n\n* Provide direct customer support for RefleXion’s custom system hardware and software used in a clinical treatment setting\n\n* Provide exceptional response to customer issues by ensuring prompt resolution or follow-up actions immediately from the initial customer phone call\n\n* Utilize diagnostic tools and knowledge management system to troubleshoot and resolve reported hardware and software issues\n\n* Understand and perform log analysis to troubleshoot and determine root cause\n\n* Ask customers targeted questions to quickly understand the root of the problem and talk them through a series of actions until they’ve solved the issue\n\n* Follow standard procedures for escalating to next-level support or dispatching Field Service resources as appropriate\n\n* Provide remote support to Field Service Engineers during installations, maintenance or repair activities\n\n* Provide support for in-house training systems\n\n* Ensure all service calls and activities are documented and transacted appropriately in RefleXion’s customer relationship management (CRM) application (Salesforce)\n\n* Monitor the installed base system performance and direct proactive service as required to prevent system downtime\n\n* Contribute to the development and continuous improvement of effective and efficient support service activities\n\n* Provide feedback to Engineering for service-related product improvements\n\n* Travel to customer sites to assist local FSEs for complex issue escalations/resolution\n\n* Work with Engineering to adapt relevant manufacturing rework instructions for use in the field (write Technical Service Bulletins)\n\n* Develop and deliver training materials and programs for other TSEs and FSEs\n\n* Document experiences for use in RefleXion’s Knowledgebase system\n\n* Act as a leader within the Tech Support and Field Service organization. Good influence on new TS and FS team members and act as a mentor when needed\n\n* Other duties as assigned\n\n\n\n\nWhere You Will Do This Job \n\n\n* Remote - This position will allow the successful candidate to work a primarily remote schedule. They must be based in the Eastern US and and will be required to travel to RefleXion customers and come into the RefleXion office in Hayward, CA for training, meetings and other events as needed.\n\n\n\n\nWhat We Need \n\n\n* Bachelors of Science (BS) in biomedical, electrical, mechanical engineering or closely related discipline or commensurate direct technical support experience\n\n* 8 years of technical support or field service experience with complex equipment\n\n* 3 years of technical support engineer experience with medical device\n\n* Deep understanding of healthcare IT infrastructure, including networking, connectivity, and compliance with industry standards such as HIPAA\n\n* Ability to travel up to 33% to support customers in the field as needed; more travel within first year to Corporate offices in Hayward, CA for training \n\n* Willing and able to be available by cell phone evenings and weekends if needed\n\n* Experience with reading and interpreting complex schematics for use in troubleshooting\n\n* Outstanding communication skills (verbal and written)\n\n* Excellent customer support skills\n\n* Proven ability to diagnose and resolve technical problems (both hardware and software) on complex electro-mechanical devices that use highly sophisticated software\n\n* Experience with use of data analytics for predictive maintenance and error detection, and the use of system log files for diagnosis and performance analysis\n\n* Ability to learn new software tools quickly\n\n* Ability to analyze log files for diagnosing system issues\n\n* Experience with CRM platforms required\n\n* High level of attention to detail and accuracy\n\n* Critical thinking skills and proactive problem-solver\n\n* Skilled at building strong relationships with customers through effective communication, professionalism, and resolution of issues\n\n\n\n\nWays To Stand Out \n\n\n* Technical support or field service experience with medical LINACs or diagnostic equipment (CT or MRI scanners) preferred\n\n* Experience in a compliance-oriented and highly regulated environment; FDA Quality System Regulation (QSR) preferred\n\n* Experience with Salesforce Field Service Lightning (CRM) desirable\n\n\n\n\nWhat You Will Love About Working with Us!\n\n\n* The opportunity to work with a passionate, driven team in a pre-IPO start-up environment\n\n* Flexible work location and schedule available for many positions - see above for specific work location for this position\n\n* Competitive compensation and Pre–IPO stock option packages\n\n* Medical (both HMO and PPO options), Dental and Vision\n\n* Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (DCFSA)\n\n* Pre-tax Commuter Benefits\n\n* Employee Assistance Program (EAP)\n\n* 401(k)\n\n* 3 Weeks/Year PTO Accrual rate to start and 12 Paid Company Holidays\n\n* Employer paid Life Insurance, short-term and long-term disability\n\n* RefleXion Benefit Hub –Company exclusive discounts and deals on a variety of sites and items\n\n* Weekly catered on-site lunches as well as kitchens filled with a variety of healthy and delicious food and drinks – including an espresso machine and panini stations!\n\n* Employee Events – Variety of Workshops, Lunch ‘n Learns, Financial Wellness education, Regular “Coffee Chats” with Executive Leadership, Scavenger Hunts, Company Milestone celebrations and more!\n\n* Electric car charging stations on site\n\n\n\n\nThe pay range for this role is $100,000 - $150,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include bonus, stock, benefits and/or other applicable variable compensation.\n\nValues and Diversity \n\nRefleXion is an equal opportunity employer. All aspects of employment including the decision to hire will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, disability/medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior and Engineer jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Mast Reforestation (Mast): \n\n\nAs the leading end-to-end reforestation company in the U.S., Mast is on a mission to make reforestation scalable. As bigger and hotter fires destroy more forestland every year, Mast provides fast, resilient forest restoration for landowners impacted by devastating wildfires. As the only vertically-integrated reforestation company in the industry, Mast has removed the financial, procedural, and seed supply barriers that typically stand in the way of getting reforestation done. Mast collects native, diverse seed species and manages site preparation, planting, and ongoing monitoring, delivering high quality projects. By assembling first-of-its-kind third party capital, Mast delivers these projects at no-cost to landowners. With trusted forestry companies Silvaseed and Cal Forest in its portfolio, Mast is the largest seed bank and reforestation container stock producer in the Western U.S. Mast is also an innovation center for the non-timber forestry supply chain, developing various biological and technical products for achieving land management goals more efficiently. To learn more, visit www.mastreforest.com and watch this video of our recent Montana project (hyperlink: https://www.mastreforest.com/reforestation)\n\n\nIf you’re inspired by our work, we’d encourage you to apply!\n\n\nWhat you'll be doing:\n\n\nThe VP of Sales will be responsible for scaling Mast’s revenue by managing the two small teams generating a pipeline of growth on both sides of our business: securing post-fire landowner reforestation projects and selling the carbon credits that fund that work. In the first six to twelve months you’ll work both as an individual contributor and team manager as a new product is brought to market. Once processes are established and the pipeline becomes more robust, you’ll focus on nurturing the team and pipeline growth while evolving our systems and processes. The outcome of your work will be the advancement of carbon offset projects that will result in thousands of legally protected acres of post-fire forest being restored while removing thousands of tonnes of carbon from the atmosphere over the ensuing decades.\n\n\n\nJob Responsibilities - Grow Revenue:\n* Provide on-going direction on a customer specific go to market strategy to ensure a robust sales funnel\n* Lead the Originators and Carbon Market Partnership Directors to pilot innovative approaches that grow our addressable market\n* Evaluate partnerships and M&A opportunities that accelerate the business\n* Partner with Product to advance due diligence processes by carbon buyers, registries, and ratings agencies\n* Build and grow relationships with customers, partners, registries, rating agencies, and financiers that can be leveraged to achieve the company’s objectives\n* Partner with Finance and company leadership to develop a pricing strategy\n* Clearly define the sales motion and build the systems and processes that support it. Incorporate methodologies for continuous improvement\n* Drive a data-centric culture utilizing salesforce to drive funnel metrics, reporting, and analysis\n* Work with the CEO and leadership team to personally negotiate and shepherd high profile deals to closure as appropriate\n* Partner with People Operations to create appropriate incentives for the sales organization\n\n\n\nJob Responsibilities - Grow the Company:\n* Represent the voice of the customer within the Mast leadership team\n* Make strategic connections between landowner, carbon credit, and nursery sales to strengthen our business model\n* Partner with Marketing to develop an integrated content strategy that builds company brand while delivering business results\n* Be a strong advocate for systems, processes, and governance that optimize work between teams and streamline our business operations\n* Be a role model customer-centric behavior for the entire organization\n\n\n\nQualifications:\n* 10+ years of sales experience scaling an enterprise sales organization\n* Understanding of voluntary and regulated carbon markets including credit types, offset methodologies, standards bodies, ratings agencies and the ecosystem of players in these markets.\n* Deep understanding of project development, project lifecycle, financial models and contract negotiation\n* Strong counter-party negotiating skills and consensus building in multi-faceted customer negotiations\n* Ability to build, manage and grow an interdisciplinary team across multiple, multi-phase complex customer engagements moving towards customer agreement simultaneously\n* Highly personable in person or over the phone matching customer need to contractual obligation\n* Deep experience in CRM (SalesForce preferred) platforms and experience with company-wide integration and reporting\n* Mission-oriented individual looking for an opportunity to mitigate climate change\n* Ability to travel (20%)\n\n\n\nPreferred Qualifications\n* Experience with carbon credit sales and an existing network with buyers\n* Experience in the forest industry with an understanding of the complexities and timelines associated with high quality reforestation projects\n* Experience in real estate including exposure to commercial buyers, tribes, and land trusts\n* Experience with public sector sales at the local, state, and federal levels\n\n\n\n\n\n$170,000 - $210,000 a yearSalary posting and Benefits of working at Mast Reforestation and its subsidiaries: \nThe compensation package includes a base salary plus numerous benefits (see below). As of October 2024, the geo-located base salary for this role falls within this band: $170,000-$210,000 per year. This position is qualified for incentive compensation. We’ll determine the final base salary based on the candidate’s relevant experience, skills level and residing location during the hiring process.\n\nMast Reforestation, Silvaseed & Cal Forest offer:\n\n\n- Competitive salary\n- Location-based compensation\n- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans\n- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents. \n- Company paid Short Term Disability insurance and Group Term Life insurance\n- Company’s incentive stock options (ISO) for eligible employee groups\n- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.\n- Commuter Benefits in eligible cities\n- 6 paid holidays. Two company-wide closing weeks per year. \n- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.\n- Allowances for out-of-state employees\n- Relocation support for out-of-state employees\n- Our Seattle office is dog friendly!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nEverything happens somewhere - which is why spatial analytics is fundamental to companies trying to understand the “where” and the “why” of their business. CARTO is the leading cloud-native location intelligence platform, trusted by data scientists, data analysts and developers from companies such as T-Mobile, Mastercard, NHL, Coca-Cola and Gap to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more.\n\n\nWith an exceptionally diverse team of 170 people spread across the US and Europe, CARTO (backed by Insight Partners, Accel Partners, Salesforce Ventures, Earlybird Ventures, and Kibo Ventures, among others) is changing the way companies analyze location data - making it simple to do this straight out of modern, cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software.\n\n\nTo continue our growth, we are looking for a senior, high-energy, commercial and resourceful alliances professional with experience in B2B SaaS to help our partners leverage the value of our Location Intelligence platform.\n\n\nIn this role, you will own partner-sourced pipeline development to drive revenue from some of CARTO’s fastest-growing cloud partnerships. You will own the partner relationship and engage at all levels of the organizations to lead a variety of partner initiatives with support from sales, solutions, marketing, and product. This role will be based in the US and will report to the Senior Director of Global Partners and Alliances. \n\n\n\nYou will\n* Responsible for managing an existing portfolio of Cloud partners driving new pipeline, opportunity progression, and closed revenue.\n* Be the first line of qualification for cloud partner referred pipeline by running a strict qualification process based on technical and commercial fit.\n* Execute CARTO’s partner strategy by engaging cloud partners around mutual solutions that enhance our customer’s experience with CARTO’s platform. \n* Be the main point of contact with our cloud partners, building long-lasting relationships at all levels of your partner organizations, from Account Executives all the way to leadership..\n* Enable CARTO’s cloud partners to effectively sell and integrate the CARTO platform, increase success through the adoption of CARTO, and develop a shared value proposition.\n* Create and drive strategic growth plans with key partners including, market assessment, revenue projections, go-to-market plans, and quantifiable metrics of success.\n* Own your partner’s portfolio targets and deliver the results\n* Evaluate the strategic and economic impact of potential opportunities with the partners you’ll manage, and prioritize your efforts based on importance.\n* Contribute shaping our platform partnership strategy and building repeatable processes and scaled engagement models.\n\n\n\nRequirements\n* 4+ years of relevant experience in cloud technology, data, analytics, or GIS in partner roles, preferably in SaaS-based technology companies.\n* Experience working for a cloud hyperscaler a strong plus. Deep understanding of Cloud partner programs, incentives, compensation drivers, and planning cycles highly desired.\n* Solid technical acumen around cloud, cloud data warehouses, analytics and geospatial - demonstrated by clearly articulating technical cloud concepts, ability to run your own CARTO demos, enablement, and execute technical qualification calls.\n* Strong relationship management skills, ability to operate with little oversight, an executor with the ability to drive excitement and growth across cloud partners.\n* Demonstrated experience executing partner programs resulting in new pipeline and revenue.\n* A global citizen with the ability to adapt communication style to the requirements of each country.\n* Ability to work effectively in a fast-paced, fluid work environment. Excellent cross departmental communication skills.\n* Proven ability to think ahead, engage proactively, and take initiative.\n* An entrepreneurial self-starter that can take a project and run with it, digging into data and coming up with strategic recommendations.\n\n\n\nWe offer\n* Competitive compensation\n* Access to our employee stock options plan\n* Private medical insurance.\n* Flexible work hours in a focused but casual environment\n* Growth prospects at a truly welcoming, multicultural and multilingual company.A big vision: to help the world use location-based data to make better decisions. We believe that openness and sustainability are baked into this vision, and we’re sharing it with the world.\n\n\n\n\n\n\nTo Apply\n\n\nDo you feel that you don't check all of the requirements? At CARTO we believe that professional development happens through teaching and learning from your peers and managers. Even if you’re uncertain about whether you have the experience we’re looking for, please apply if this position sparks your curiosity.A diversity of identity, perspective, and experience makes us stronger. We welcome you to apply to CARTO regardless of your background, age, gender, ethnicity, orientation, or ability.\n\n\nTo learn more about us, please visit our blog or follow us onTwitter (@carto) orInstagram (@cartohq).Not the right job for you? Take a look at the rest of our openings atcarto.com/careers#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Senior jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Covetrus Customer Engagement Representative This is a remote position, candidate must be located within Central Standard Time zone 9am-6pm or Mountain time zone 8am-5pm Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. The Customer Engagement Representative plays a pivotal role in ensuring exceptional service and support for our Veterinary clinic and Hospital customers using an Omni-channel approach. This individual is a partner with their Veterinary Relationship Manager (VRM) to ensure our customer is taken care of. This individual will own the order management, intake and resolution of customer issues by collaborating closely with various internal departments. They will provide valuable product and order status information. The successful candidate will demonstrate a keen eye for detail, a passion for optimizing the customer journey, and a proactive approach to issue resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Own daily management of customer orders and will upsell/cross sell when and where appropriate to ensure the customer is serviced at an elevated level. Manage backorders to drive timely and high fulfillment levels on consistent basis. Proactively engage with customers to manage order processing, address inquiries, and offer product and solution information. Strengthen customer relationships through timely and expert responses to requests, contributing to customer retention and overall growth of Covetrus business. Own customer disputes and issues, proactively manage issue to resolution within established service level agreements (SLA). Manage communication flow between customers and Covetrus, facilitating information exchange between internal and external stakeholders. Collaborate with internal departments (Sales, Service Operations, Pricing, Fulfillment, Regulatory Affairs, Legal and Tax Departments) to deliver an elevated customer experience. Work collaboratively with team members to meet deadlines and resolve challenges. Support the standardization of policies and procedures, providing suggestions for continuous improvement initiatives. Build product knowledge by attending vendor training and support team mates to strengthen customer support and drive sales. Participate in internal trainings and webinars to learn and share knowledge of company products and technical solutions to serve the veterinary industry landscape. Update customer profiles regularly using Covetrus Salesforce CRM and ERP systems. Document customer interactions using case management process in Salesforce CRM. Provide day-to-day operational support to exceed customer expectations. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities at this time QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE High school diploma or equivalent; advanced degree or coursework in Marketing, Animal Science, Business, or Administration or similar field preferred. One to two years customer service experience or related roles. Veterinary clinic experience strongly preferred. Practice Management experience highly desired. COMPETENCIES (SKILLS AND ABILITIES) Demonstrated passion for delivering excellent customer experiences. High proficiency in Microsoft Office suite products required. Order entry/maintenance experience with AS/400 (iSeries) preferred. Salesforce CRM experience desired Strong verbal and written communication skills. Strong interpersonal skills with the ability to build rapport and trust with customers and sales partners. Detail-oriented with exceptional problem-solving abilities. Ability to effectively communicate cross functionally to ensure the success of the client relationship. Capable of self-managing and spear-heading new initiatives; Ability to work independently Ability to work collaboratively in a fast-paced environment. Familiarity with the veterinary industry strongly preferred. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to set up and support a home office space and environment to support an uninterrupted customer experience. Must have access to high-speed internet 5-10% travel for trainings, sales meetings and other team building Must be present and available to work at your desk while engaged with customers Must be able to be on video for customer or internal company calls Must dress in business casual attire to when on video Salary may vary depending on factors such as confirmed job-related skills, experience, and location. However, the pay range for this position is as follows. Sales Positions are eligible for a Variable Incentive $24.54 - $40.88 We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: • 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Certain positions may include eligibility for a short term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Video and Sales jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas (US) - Remote 100%
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout The Role:\n\nThe Salesforce Platform & Web Developer is part of our growing IT Operations team, which oversees and manages VentureWell’s IT infrastructure and systems. This position focuses on managing the macOS, Linux, and SaaS infrastructure backbone of VentureWell in addition to managing IT support escalations. This is a great role for someone who has a passion for technology, teamwork, and continuously improving the technology experience for end users. We are ready to welcome a new member onto our team which oversees and manages VentureWell’s IT systems and tools and provides end user support to VentureWell staff. This is a great role for someone who has an analytical mind and loves designing, developing, and implementing creative technology solutions to support business processes. \n\nThis role will report to the Director of Information Technology.\n\nResponsibilities:\n\nWebsite Development (50% of time) \n\n\n* Develop and maintain WordPress websites using both PHP templates and newer Gutenberg Block development\n\n* Analyze and understand business requirements, create a mockup and a visually pleasing solution without a design file. \n\n* Integrate Wordpress with external systems via APIs. \n\n* Implement accessibility-first solutions.\n\n* Use responsive design principles to ensure optimal user experience across devices \n\n* Stay up-to-date with the latest trends and technologies in Wordpress/JS/CSS development.\n\n* Troubleshoot and debug issues related to website functionality and performance\n\n* Optimize website speed and performance through caching, minification, and other techniques\n\n* Provides guidance and support on the use of Google Analytics\n\n\n\n\nPlatform Development and Integrations (50% of time)\n\n\n* Serves as the owner and lead developer for VentureWell’s Salesforce instance, including systems integrations, 3rd party applications, AppExchange products, and custom code\n\n* Responsible for developing in Visualforce, Apex, Java, and other technologies to maintain, refactor, and build customized solutions that support business requirements and drive key business decisions\n\n* Provides technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement\n\n* Defines, communicates, and manages a change management (release) process to develop and implement new applications/code and updates to existing applications/code\n\n* Seeks out ways to utilize Salesforce to improve processes and productivity, and makes recommendations in support of organizational scaling at a rapid pace\n\n* Engages in research and development of new platform features and tools, in collaboration with other Information Systems team members\n\n* Regularly contributes to Information Systems team meetings, planning processes, system documentation, and prioritization of initiatives\n\n\n\n\nWhat You Bring:\n\n\n* Minimum 7 years experience in Information Technology (IT) space\n\n* An analytical mind with a proven understanding of relational databases and experience with Salesforce.com architecture and API\n\n* Minimum 3 years experience writing Visualforce and Lightning Pages and Apex classes and triggers\n\n* Advanced knowledge of PHP, HTML, modern JavaScript, MySQL react, Vue, consuming and architecting REST APIs, SOAP-based web services,\n\n* Minimum 3 years experience with SalesForce DevOps using GitHub, change sets, SalesForce DX and third party tools like Gearset.\n\n* Minimum 3 years of experience integrating Salesforce.com with other applications via real-time, batch, sync/async services\n\n* Experience with scripted Data Loader, Excel Connector, DemandTools web services, cloud or on-premise middleware and other enterprise integrating technologies\n\n* Understanding of the latest Web applications and programming practices\n\n* Exceptional business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users\n\n* Demonstrated history of success utilizing project management skills, including the ability to meet deadlines and coordinate multiple tasks with a wide range of stakeholders\n\n* Outstanding written and oral communication skills with an ability to articulate and synthesize information in a compelling, organized manner to both technical and non-technical audiences\n\n* Highly adaptable and comfortable working with a degree of ambiguity\n\n* Attention to detail and desire to probe further into data\n\n\n\n\nAcross the Board, VentureWell Staff:\n\n\n* Are able to succeed and thrive in an environment with competing and changing priorities and tight deadlines\n\n* Have track records of and ability to build solid collaborative working relationships, and are proven team players who enjoy a “customer service” orientation to collaboration\n\n* Are committed to embedding equity in our internal practices and culture and in our programs in order to live and achieve our mission\n\n* Bring openness and engagement to personal, professional, and organization-wide learning on race, class, gender, justice, and equity\n\n* Are curious and committed to issues of environmental sustainability\n\n* Are self-starters with excellent attention to detail and a commitment to delivering high-quality work \n\n* Are active learners who independently learn new tools and work processes quickly\n\n* Have excellent written and oral communication skills\n\n\n\n\nOur Benefits*:\n\n\n* An attractive and equitable compensation package, including: \n\n\n\n* a salary range of $110,000-130,000K commensurate with experience and internal equity\n\n* 403 (b) with 200% match up to a maximum contribution from VentureWell of 10% when the employee puts it 5% (eligible after one year of service for the match)\n\n* Medical, Dental, and Vision insurance\n\n* $1,000 home office stipend upon hire\n\n\n\n\n\n\n\n* A true focus on work-life balance with work weeks that reflect that\n\n\n\n* It’s our aim for our employees in this position to not work more than a 40-hour workweek \n\n* 20 paid vacation days\n\n* 12 paid holidays \n\n* 12 paid wellness days \n\n\n\n\n\n\n*Benefits are reviewed each fiscal year and may be subject to change.\n\nWhat We Offer:\n\n\n* A culture where people work intentionally and collaboratively in pursuit of our mission\n\n* Values we believe in\n\n* A commitment to Diversity, Equity, Inclusion, and Accessibility \n\n\n\n\nAbout VentureWell: \n\nVentureWell supports the cultivation of an emerging generation of science and technology inventors and the innovation and entrepreneurship ecosystems that are critical to their success. Since its founding in 1995, VentureWell has funded or trained over 17,000 science and technology inventors and innovators, resulting in the emergence of over 3,700 ventures with groundbreaking technological advancements in fields like biomedicine and healthcare, sustainable energy and materials, and solutions for low-resource settings. The startups they have supported have raised subsequent funds totaling close to 5.6 billion and are reaching millions of people in 60 countries.\n\nVisit venturewell.org to learn more. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Cloud and PHP jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHadley, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Sr Business Analyst - Revenue\n\nStorable is seeking a Senior Business Analyst to join our Business Operations team, supporting the Sales, Marketing, Client Success, Client Operations, and Business Development departments.\n\nThis role focuses on driving revenue growth and empowering stakeholders through proactive and expert guidance. You will play a critical role in bridging the gap between business needs and technical solutions. This role combines project management, product ownership, technical design, technical development, and analytical skills to ensure our systems, processes, and strategies align with our business objectives.\n\nWhat you will do:\n\n\n* Stakeholder Management: Engage with stakeholders across the organization to understand business needs, gather requirements, and manage expectations.\n\n* Lead-to-Cash Lifecycle Expertise: Develop and maintain an expert understanding of the lead-to-cash lifecycle from a systems, business, and process perspective.\n\n* Project Management: Lead and manage projects from inception to completion, ensuring timelines and deliverables are met. Utilize project management frameworks and Scrum methodologies.\n\n* Product Ownership: Act as an internal Product Owner, driving strategy, business cases, roadmaps, and user stories. Prioritize backlog items and ensure clear communication with both business and systems teams.\n\n* Business and Systems Analysis: Analyze and diagram business processes and systems to identify areas for development and improvement. Provide recommendations and implement solutions to enhance efficiency and effectiveness.\n\n* Data Analysis: Utilize SQL, advanced Excel functions, and Tableau for data extraction, analysis, and reporting. Provide insights and support decision-making with data-driven recommendations. Use data wrangling skills to clean systems and keep those systems clean over time.\n\n* Salesforce Administration: Configure and manage Salesforce (Flows, Validation Rules, Formula Fields, Reporting, Dashboards) to support business processes and enhance user experience.\n\n* Hubspot Management: Configure and optimize Hubspot (Configuration, Workflows, Reporting) for marketing and sales automation.\n\n* Integration and Automation: Utilize Workato or another iPaaS to integrate systems and automate workflows, enhancing operational efficiency.\n\n\n\nWhat you will need:\n\n\n* Bachelor’s degree in relevant field.\n\n* Minimum of 5+ years of relevant experience as a Business Analyst, Revenue Analyst, Systems Analyst, Operations Analyst, Systems Engineer, Salesforce Admin, or Product Owner.\n\n* Proven experience in stakeholder management and project management within a technology company.\n\n* Expert knowledge of each element in the lead-to-cash lifecycle from a systems, business, and process perspective.\n\n* Proven track record developing intricate SQL queries, Salesforce feature sets (Flows, Validation Rules, Formula Fields, Reporting, Dashboards), Hubspot feature sets (Configuration, Workflows, Reporting), advanced Excel functions, and automation scripts.\n\n* Experience with Scrum and a project management framework.\n\n* Strong analytical and problem-solving skills, with a proven track record of providing high-impact, actionable insights to upper management.\n\n* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.\n\n* Highly curious disposition with a bias towards action.\n\n* Flexibility and nimbleness - Storable is a fast-moving company, so our sales tactics, product offerings, and overall strategy might pivot. We’re looking for someone who is excited by rapid growth and eager to adapt our processes accordingly.\n\n* Certification in Salesforce, Scrum, or a Project Management framework is a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Sales jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhat is it like to work at Nearsure? \n\nA remote team never felt so close 🌐 Join our LATAM team and stay connected while working remotely. We value our team members and candidates interested in our vacancies. Enjoy fun activities like coffee breaks, tech talks, and games with our developers and management teams during your stay with us. \n\nWho needs micromanagement? 🍃For us, communication is key, so we focus on working autonomously, with honesty, and respecting diversity. Micromanagement is not part of our corporate values. \n\nWorklife Balance ⚖️Your well-being is our priority with our People Care team, available from day one to offer support and help with anything from needing someone to talk to, requesting time off or a holiday, or using any of our offered benefits. \n\nAdditionally, our Accounts Management team ensures a smooth and effective stay with our clients, fostering a harmonious relationship with both the client and the project. \n\nHere you’ll get: \n\n\nUSD 💲 Salary compensation. \n\n\n\n\n\n100% remote work 🏢 but if you feel like connecting with people you can visit coworking spaces all over LATAM allowing you to expand your professional network. \n\n\n\n\n\nPaid time off according to your country’s law without affecting your monthly salary to ensure that you have plenty of time to rest and recharge. \n\n\n\n\n\nYour country’s national holidays 🌴 allow you to celebrate important events and traditions with your loved ones. \n\n\n\n\n\nSick or medical leave 😷 when needed so that you can take a day off to take care of your health, and have wellbeing without worrying about work. \n\n\n\n\n\nRefundable annual credit 💸 for you to spend on your favorite perks. \n\n\n\n\n\nTeambuilding activities 🤜🤛 such as coffee breaks, tech talks, and after-work gatherings with your Nearsure colleagues, to feel close to our community. \n\n\n\n\n\nA day off during your birthday week 🥳🎂 to enjoy with your family and friends, ensuring that you have a chance to make memories on your special day. \n\n\n\n\nAbout the project: \n\nAs a Senior Salesforce Sales Cloud Engineer, you will solve business problems by customizing the Salesforce Platform. You will build, configure, and automate technology solutions to deliver business value. You will work with stakeholders to define system requirements and customize the platform. Most importantly, you will enable users to get the most out of Salesforce technology. Apart from managing the day to day of the system, you can optimize business processes, increase user adoption and participate in the definition of the product roadmap. \n\nYou will be able to: \n\n\nGather requirements and identify improvements, applying best practices with focus on user experience, \n\n\n\n\n\nManage data to improve quality, implementing rules and automations. \n\n\n\n\n\nUser and license management. \n\n\n\n\n\nSupport and train users to improve adoption. \n\n\n\n\n\nUse declarative tools to build automations. \n\n\n\n\n\nSupervise technical documentation and perform demos. \n\n\n\n\n\nBe up to date with Salesforce Releases and best practices. \n\n\n\n\nWhat will help you succeed in this role: \n\n\nBachelor's Degree in Computer Science, Engineering, or a related field. \n\n\n\n\n\n5+ Years of experience working with Salesforce. \n\n\n\n\n\n3+ Years of experience working with Handson Salesforce Administrator. \n\n\n\n\n\n1+ Years of experience working with Sales Cloud. \n\n\n\n\n\nSalesforce Certified Administrator \n\n\n\n\n\nAdvanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. \n\n\n\n\nHere's what you can expect from our hiring process: \n\n\nWe'd love to discuss your experience in an interview with our recruiters. \n\n\n\n\n\nIf all goes well, we'll arrange a technical interview with our top developers to evaluate your skills. \n\n\n\n\n\nIf you advance to the next stage, you'll have a chance to meet our client and potentially become a part of our amazing team! \n\n\n\n\nWould you like to work alongside top Latin American talent? \n\nWork remotely from Latin America for US clients with Nearsure, a staff augmentation company that values people and culture. Gain cross-cultural expertise and improve your English skills with daily communication in English. \n\nWe're excited to have you on board and can't wait to learn more about you. \n\nApply now! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior and Sales jobs that are similar:\n\n
$45,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho We Are\n\nAt Platform Science, we’re working to connect everything that moves.\n\nFounded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.\n\nOur employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.\n\nWe value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.\n\nAbout The Role\n\nPlatform Science is looking for a Manager of Technical Support. The role is responsible for directly monitoring, reporting, and driving improvements in team-level metrics and KPI’s, keeping up with new & existing products and developing key support processes, training, and tools to ensure continuous improvement of the Platform Science support organization. The work is collaborative in nature and will involve working cross-functionally with Product Management, Engineering, Sales, Operations, and Account Management on a weekly basis. This role requires strong technical background with experience in a technical support management role, proven customer-facing skills, and strong communication skills. This role must understand the day-to-day aspects of 24/7 customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and Product teams. The days and hours of the position are Monday - Friday 12pm -8:30pm (PST)\n\nEssential Responsibilities\n\n\n* Hands-on leader to build, mentor, coach and support a team of highly motivated Technical Support agents. \n\n* Manage timecard requests and approvals\n\n* Measure & maintain a high degree of customer satisfaction both internally & externally while ensuring the team meets established SLA’s and is working efficiently\n\n* Hold biweekly sync ups with each report\n\n* Run reports and manipulate various team metrics\n\n* Manage team engagement and team morale\n\n* Present technical questions and resolutions to customers as needed\n\n* Successfully manage onboarding and continuous education for new and existing members of the team\n\n* Develop and support career paths within the Support team and throughout the organization\n\n* Manage the flow of calls and emails to ensure we are meeting our SLAs \n\n\n\n\nExperience\n\n\n* Bachelor’s degree, preferably in a technical discipline\n\n* 5+ years of industry related knowledge and experience in both hardware and software support or 2+ years at Platform Science in Tier I Technical Support\n\n* 3+ years of people management experience preferred\n\n* Ability to learn and stay current on the Platform Science product suite and transportation industry direction\n\n* Experience working in the Transportation and Logistics industry with key products such as Transportation Management Systems (TMS) (i.e. TMW, McCleod, ICC) and route management or distribution software.\n\n* Ability to clearly articulate/communicate technical issues and resolutions to multiple levels of both internal and external organizations\n\n* Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures\n\n* Strong spoken and written language skills for working with high-value customers and publishing documentation\n\n* Ability to balance strategic projects and initiatives, and tactical day to day management of a team (including actively coaching on case handling, monitoring of queues & schedules)\n\n* Ability to identify and interpret long-term system needs on an organizational basis\n\n* Ability to communicate complex ideas effectively, both verbally and in writing\n\n* Strong technical understanding with strong troubleshooting skills.\n\n* Proficiency with Salesforce or other CRM\n\n\n\n\nPlatform Science Benefits Highlights\nThe company offers various benefits to regular, full-time employees including: \n\nMedical, dental, and vision insurance\n\nShort-term and long-term disability insurances\n\nAD&D and life insurance\n\n401k plan\n\nPaid vacation, sick leave and holidays\n\nSix weeks of paid parental leave\n\n\n\nFor more information please see the Benefits Highlights brochure for regular, full-time employees.\nIn addition, you can access the Benefit Highlights brochure for regular, full-time employees by copying and pasting the link into your browser: https://www.platformscience.com/benefits\n\nThis is an exempt role. Our job titles for each posting may span across more than one job level. The estimated base salary for this role is between $76,972 and $101,422. The range displayed on each job posting reflects the minimum and maximum target range for new hire base salaries across all US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant training and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.\n\nPlease note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.\n\nPlatform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). \nAt this time we only consider candidates in these states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, KY, MA, MD, MI, MN, MO, NC, NH, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI. In the future we plan to add more states.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Salesforce Solution Architect Service Cloud Voice
\nNeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams!\nYOU'LL HAVE THE OPPORTUNITY TO:\n\n\n* Facilitate business process reviews to identify customer requirements and processes\n\n* Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development\n\n* Configure Salesforce Service Cloud Voice and Amazon Connect solutions\n\n* Develop technical requirements and specifications for customers and the technical delivery team\n\n* Drive best practice contact center design into each and every aspect of solution delivery\n\n* Effectively manage aspects of projects and customer communications\n\n* Deliver customer end user training and documentation\n\n* Oversee and be accountable for the successful completion of all aspects of assigned projects\n\n* Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management\n\n* Lead vision and strategy discussions with contact center and customer service leadership and management\n\n* Architect and build best-in-class implementations of Service Cloud\n\n* Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows)\n\n* Understand and leverage Salesforce Platform to implement scalable solutions\n\n* Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers\n\n* Acquire new technical expertise and understanding of latest Salesforce features and major launches\n\n* Understanding of contact center routing strategies in Salesforce and Amazon Connect\n\n\n\nREQUIRED QUALIFICATIONS:\n\n\n* 3-5+ years project experience in a hands-on position\n\n* 3+ years of experience with Salesforce in a development or configuration capacity\n\n* Understanding of customer service and contact center operations with experience solving Complex Use Cases\n\n* Solid understanding of Salesforce Platform and its architecture\n\n* Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce\n\n* Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance\n\n* Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture\n\n\n\nPREFERRED SKILLS:\n\n\n* Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud\n\n* Detail-oriented and a strong team player with great communication skills\n\n* Keep an open mind and must be flexible to change\n\n\n\n\nNICE TO HAVES:\n\n\n* Contact Center architecture knowledge\n\n* Working knowledge of voip communication protocols like SIP, WebRTC\n\n* Experience building contact centers based on Amazon Connect Contact Center solution\n\n* Experience with Workforce Management solutions\n\n* Experience working with outbound dialers, campaign management\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Cloud, Senior and Sales jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, Oregon, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customers’ key e-commerce and strategic goals, connecting these goals to Rithum’s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departments—Sales, Renewals, Managed Services, Finance, Product, and Support—to ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal.\n\n\n\n\n \n\nTravel Required\n\nUp to 10%\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n \n\nWhat it’s like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customers’ key e-commerce and strategic goals, connecting these goals to Rithum’s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departments—Sales, Renewals, Managed Services, Finance, Product, and Support—to ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal\n\n\n\n\n \n\nWhat it’s like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nAbout Tide\n\nAt Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.\n\nLaunched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. \n\nAbout the team \n\nFunding Options joined the Tide family in early 2023. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through our multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.\n\nAbout the role\n\nWe are seeking a highly skilled and experienced Senior Salesforce Administrator to join our dynamic team. The ideal candidate will be responsible for the overall administration, support, and continuous improvement of our Salesforce platform. This role involves collaboration with various business units to ensure that Salesforce meets their needs and drives operational efficiency.\n\nSalesforce Administration:\n\n\n* Manage and maintain the Salesforce platform, including user setup, roles, profiles, permissions, and data security\n\n* Oversee daily system maintenance, monitor performance, and resolve any technical issues promptly\n\n\n\n\nCustomization and Configuration:\n\n\n* Customize Salesforce fields, page layouts, record types, workflows, and validation rules to meet business requirements\n\n* Develop and manage complex reports and dashboards to provide actionable insights to stakeholders\n\n\n\n\nData Management:\n\n\n* Ensure data integrity and accuracy through regular data audits and implementing best practices for data management\n\n* Perform data imports, exports, and updates using tools like Data Loader or similar\n\n\n\n\nProcess Improvement:\n\n\n* Identify, design, and implement process improvements and automation solutions to enhance business workflows\n\n* Collaborate with stakeholders to gather requirements and translate them into scalable solutions\n\n\n\n\nTraining and Support:\n\n\n* Provide training and support to Salesforce users, ensuring they are proficient in utilizing the platform\n\n* Develop and maintain training materials with supporting documentation to support end-users and administrators\n\n\n\n\nSystem Integration:\n\n\n* Oversee integrations between Salesforce and other enterprise systems\n\n* Work with third-party vendors and consultants to implement and manage integrations\n\n\n\n\nProject Management:\n\n\n* Lead Salesforce-related projects, including system upgrades, new feature implementations, and third-party applications\n\n* Ensure projects are delivered on time, within scope, and within budget\n\n\n\n\nCompliance and Governance:\n\n\n* Ensure Salesforce implementation complies with company policies, industry standards, and regulatory requirements.\n\n* Manage Salesforce licensing and ensure proper usage\n\n\n\n\nWhat we are looking for: \n\n\n* At least 5 years of experience as a Salesforce Administrator or similar role\n\n* Proven experience in managing and configuring Salesforce platforms\n\n* In-depth knowledge of Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience\n\n* Proficient in using Salesforce tools such as Process Builder, Flows, Lightning App Builder, and Visualforce\n\n* Strong understanding of data management and security best practices.\n\n* Excellent project management skills, with the ability to lead multiple projects simultaneously\n\n* Exceptional communication and interpersonal skills\n\n* Strong analytical and problem-solving skills\n \n\n\n\n\nEducation:\n\n\n* Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field\n\n* Salesforce Certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are highly desirable.\n\n\n\n\nAs an advantage might be considered:\n\n\n* Experience with Salesforce integrations using APIs and middleware solutions\n\n* Familiarity with Agile/Scrum methodologies\n\n* Knowledge of other CRM systems and data migration processes.\n\n* Experience in a leadership or mentorship role within a Salesforce team\n\n* Experience of working within the Financial Services Industry\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:\n\n\n* 25 days paid annual leave\n\n* 3 paid days off for volunteering or L&D activities\n\n* Extended maternity and paternity leave covered by the company\n\n* Personal L&D budget in the amount of 1000 BGN per year\n\n* Additional health & dental insurance\n\n* Mental wellbeing platform\n\n* Fully covered Multisport card\n\n* Food vouchers\n\n* Snacks, light food, drinks in the office\n\n* WFH equipment allowance\n\n\n\n\nTidean Ways of Working\n\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. \n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior and Sales jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBelgrade, Belgrade, Serbia
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nAbout the Position: \n\nCologix is looking for an experienced Account Based Marketing Manager to drive our ABM strategy and implement campaigns and tactics. This role will advance existing opportunities as well as generate new opportunities within targeted accounts. This person will play a major role in enhancing awareness, driving engagement and acquiring leads/customers within targeted accounts. They will also lead segmentation work to identify future targets. This role will work closely with the Marketing team, Sale representatives and other functions that support revenue generation for Cologix. \n\n\n\nWhat you do daily:\n\n\n* Develop, implement and optimize our ABM campaigns across North America\n\n* Create and implement lead generation and pipeline acceleration programs by planning, organizing, and executing marketing programs for target accounts\n\n* Develop creative marketing campaigns by account, use case or industry, as needed, for target accounts\n\n* Investigate target market pain points \n\n* Monitor and measure the effectiveness of ABM initiatives. Optimize programs based upon reporting and other data\n\n* Understand trends and insights. Use this information to optimize leads and the lead lifecycle as well as spend and performance\n\n* Improve marketing effectiveness by identifying opportunities through more effective audience segmentation, marketing techniques, and processes\n\n* Lead the development of content and messaging to support the pursuit of targeted companies\n\n* Work closely with Sales reps on status of targeted accounts, how to accelerate account progress and existing opportunities within targeted accounts\n\n* Deliver training and tools to our sales team to help them be more efficient and effective, including educating Sales on how to utilize data to improve the efficiency of opportunity pursuit.\n\n\n\n\n \n\n \n\nWhat makes you a good fit: (Qualifications)\n\n\n* 5+ years experience in B2B tech marketing with functional experience in digital marketing, lead generation, social media marketing\n\n* At least 3 years of account based marketing experience\n\n* Expertise in data center, digital infrastructure or B2B high tech industries\n\n* Demonstrable experience leading and managing account based marketing initiatives, including planning and executing campaigns\n\n* Hands-on experience in executing multi-part event and lead generation programs\n\n* Experience identifying target audiences and devising campaigns that engage and inform targeted contacts\n\n* Knowledgeable of content marketing and inbound marketing to generate more qualified leads\n\n* Solid knowledge of digital marketing including web, SEO/SEM, social media, display advertising and retargeting\n\n* Familiar with the technical sales cycle and can strategically use marketing communication to nurture leads, drive adoption, and accelerate growth\n\n* Hands-on experience with Salesforce and leveraging this tool to accelerate leads and opportunities\n\n* Working knowledge of Google Analytics and Hubspot\n\n* Demonstrated project management experience\n\n* Ability to prioritize requests and manage multiple projects simultaneously and according to deadlines\n\n* Strong analytical skills and data-driven thinking\n\n* Up-to-date with the latest trends and best practices in account based marketing and related technologies and platforms\n\n* Ability to build and maintain strong relationships and collaboration with key internal stakeholders\n\n* Thrive in a cross-functional, collaborative environment in which you work with a variety of people to be successful. Willing to take direction from colleagues and to operate as a team\n\n* Self-motivated with a proactive attitude and approach\n\n* Service mentality\n\n* BA or BS degree or equivalent experience\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Sales jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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