Monzo is hiring a
Remote Lead Data Scientist Operations
\n๐London / UK Remote | ๐ฐ ยฃ100,000- ยฃ140,000 + Benefits | Technology - Data \nAbout us: \n\nWeโre here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nAt Monzo, we're building a bank that is fair, transparent and a delight to use. Weโre growing extremely fast and have over four and half million customers in the UK, with over 100,000 new people joining every month. Weโve built a product that people love and more than 80% of our growth comes from word of mouth and referrals. \n\nWe have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics giving data scientists the head space to focus on more impactful business questions and analyses.Our data science mission is to Enable Monzo to Make Better Decisions, Faster.\n\nAbout our Data Team:\n\nWe're looking for a Data Scientist for our Operations Collective, excited to help build the bank of the future. You'll have the opportunity to work on an area that is the heart of how we work with our customersโ problems - and is full of data challenges: product and journey experiments, forecasting supply and demand, operational research, all to understand the biggest opportunities to improve how we serve our customers - matching customer problems to people who can solve them in the best way.\n\nWhatโs special about data at Monzo?\n\nAutonomy. We believe that people reach their full potential when you can remove all the operational obstacles out of their way and let them run with their ideas. This comes together with a strong sense of ownership for your projects. At Monzo, you will get full access to our data and analytics infrastructure. When you discover something interesting, there is nothing stopping you from exploring and implementing your coolest ideas.\n\nCutting-edge managed infrastructure. All our data infrastructure lives on the Google Cloud Platform, so you don't need to spend your time configuring or managing clusters, databases, etc. All of our infrastructure is designed so that we can have really high data quality, and spend most of our time using that data to support business decisions.\n\nAutomation. We aim to automate as much as we can, so that every person in the team can focus on the things that humans do best. As with all data science work, thereโs some analysis and reporting, and as much as possible we encourage self-serve access to our data through Looker.\n\nYour day-to-day\n\n\n* Work in product teams with engineers, designer, product, user researchers to measure things that matter; design and analyse A/B experiments to keep improving everything we do; offer actionable recommendations to stakeholders\n\n* Apply your expertise in quantitative analysis, data mining, forecasting and machine learning / operational research, to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product and operations strategy\n\n* Optimise our planning, scheduling and assignment of Monzo customer operations. Create forecasts of demand (customer problems) and supply (operations agents) to drive our hiring pipelines based on customer needs and skills. Coupled this with matching algorithms we to optimise our operations strategy to have right people solving the right customer problems at the right time\n\n\n\n\nYou should apply if:\n\n\n* What weโre doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well\n\n* You're operationally and commercially minded, can put numbers into business perspective\n\n* Youโre as comfortable getting hands-on as taking a step back and thinking strategically\n\n* You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so\n\n* You're a team player whom your colleagues can rely on\n\n* You have solid grounding in SQL and preferably Python\n\n* You have experience in either conducting large scale A/B experiments, operational research algorithms, or complex forecasts\n\n\n\n\nThe interview process:\n\nOur interview process involves 4 main stages: \n\n\n* Recruiter Call\n\n* Initial Call \n\n* Final Interview\n\n\n\n* Business Fit/Collaboration\n\n* Case Study\n\n* Technical Interview\n\n\n\n* Final Decision\n\n\n\n\nOur average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on *hiring email*\n\nOne of our recruiters has written a blog on the process, for extra details, hints and tips please see Data Hiring at Monzo\n\nWhatโs in it for you:\n\n๐ฐ ยฃ100,000 - ยฃ140,000 base salary + plus stock options \n\nโ๏ธWe can help you relocate to the UK \n\nโ
We can sponsor visas.\n\n๐This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).\n\nโฐWe offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n๐Learning budget of ยฃ1,000 a year for books, training courses and conferences\n\nโAnd much more, see our full list of benefits here \n\nIf you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.\n\nWeโre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Cloud jobs that are similar:\n\n
$40,000 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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