Insurance Claims Specialist\n\nAbout the Team\n\nThe Finance and Strategy team is responsible for accelerating our business’s growth by identifying and implementing new opportunities and solutions as well as building the financial infrastructure and rigor to support the scale of the business. We partner with teams across the company to improve our business model’s profitability, scalability, and defensibility - delivering financial predictability, business accountability, and insights to optimize decisions and resourcing. We’re looking to hire strategic thinkers who can model the future, solve complex problems, and collaborate effectively to help carry projects from conception through execution.\n\nAbout the Role\n\nWe are looking for an experienced claims specialist who will be a member of DoorDash’s Corporate Risk & Insurance function with the Finance & Strategy team. This individual will work closely with our insurance carrier partners and third-party claims administrators with a focus on auto insurance claims. In this role, you’ll have the opportunity to help formulate a comprehensive strategy around claims handling at DoorDash. Prior insurance experience is required, ideally with an understanding of injury and property damage claims.\nYou’re excited about this opportunity because you will…\n\n\nEnsure timely and appropriate investigation, evaluation, and reporting of claims\n\nOversee the entire lifecycle of assigned claims following established claims handling strategies\n\nWork directly with our carriers to investigate and expedite claims.\n\nWork cross-functionally with all support departments to investigate Auto, General Liability, and Occupational Accident claims.\n\nActively participate and proactively drive improvements.\n\nHelp develop and implement product and Help Center changes to ensure a positive user experience when accidents occur and promote self-service on our platform.\n\nManage and oversee the DocuSign, Salesforce, Google/ Excel spreadsheets, and Drive Folders to ensure streamlined classification.\n\n\n\nWe’re excited about you because…\n\n\n3+ years in insurance claims adjusting, Trust and Safety, Fraud, Risk Management, or a related role\n\nPrior experience working with or for a gig or sharing economy company\n\nHighly organized, analytical and comfortable in high volume claims environment\n\nExcellent listening, communication, verbal, and writing (documentation) skills\n\nExperience handling high priority escalations and working cross-functionally promptly to provide resolutions\n\nPositive outlook and optimism in the face of challenges and adverse situations\n\nAbility to maintain a high level of confidentiality\n\nAbility to balance attention with swift execution\n\nNot afraid to roll up your sleeves and work on the day to day cases\n\nComfort in a fast-paced environment, subject to rapid change and uncertainty\n\nEnthusiasm for Insurance\n\n\n\nWhy You’ll Love Working at DoorDash\n\nWe are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.\n\nWe are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. \n\nWe are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.\n\nWe are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.\n\nWe are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. \n\nWe offer excellent compensation packages and comprehensive health benefits.\n\n \nAbout DoorDash\n\nDoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash brings communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. \n\n \nOur Commitment to Diversity and Inclusion\n\nWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that real innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. \n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Excel and Non Tech jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTempe, Arizona, United States