\nPointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.\n \nAt PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.\n \nJoin us and be part of a team that is making a real impact.\n \nTo learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.\n\n\n \nAbout the Role:\n\n\nA Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.\n\n\nA Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. In addition to these responsibilities, the Content Writer will also be involved in creating customer-facing assessments and forms using a Content Management System (CMS) and writing in XML format. They will utilize their expertise to ensure the content is optimized for publishing to our product for customer use. The Content Writer will also manage the content release calendar and take charge of writing the technical help files. Furthermore, they will oversee the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.\n\n\n\n\n\nKey Strengths: \n* Content Writing background in a product-focused environment. An education/training background, or a bachelor’s degree in English, UX writing, technical communications, or journalism.\n* Experience writing and structuring language to respond to audience needs, technical communications, instructional, and UX writing.\n* Understand how to structure language in both XML and JSON formats.\n* Worked in authoring and publishing content management systems (CCMS).\n* Background working in agile development with cross-functional teams including Product Management, and Engineers.\n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Self-directed and effective working independently and when cooperating with cross functional teams as well as excellent communication and presentation skills. \n\n\n\nBonus Skills: \n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Knowledgeable in Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet a plus.\n* A portfolio of work you have done. Including instructional documentation.\n\n\n\n\n\n$78,100 - $84,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package for full-time employees. The CAD base salary range for this position is $78,100 - $84,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n#LI-AT1\n #LI-Remote\n\n\nPointClickCare Benefits & Perks:\nBenefits starting from Day 1!\nRetirement Plan Matching \nFlexible Paid Time Off\nWellness Support Programs and Resources\nParental & Caregiver Leaves\nFertility & Adoption Support\nContinuous Development Support Program\nEmployee Assistance Program \nAllyship and Inclusion Communities\nEmployee Recognition … and more!\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud and Cloud jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nThe Design and Research team at Alto plays an integral role in defining the products and services we deliver to our customers in the Pharmacy industry. We collaborate closely within our team and with engineering and product management to identify key focus areas and gather critical insights that inspire and inform design and strategic business decisions.\n\nAs a Staff Product Designer at Alto Pharmacy, you’ll be responsible for crafting and delivering best in class product experiences across Alto’s full suite of products. You will bring deep expertise in designing for the Enterprise context to inform and shape future SaaS solutions that will enable Alto’s partners to scale their impact. You’ll join a team of passionate designers and researchers dedicated to building world-class patient and provider experiences, as well as tools and systems that help our pharmacists provide the best patient experience possible.\n\nAccelerate Your Career as You\n\n\n* Take ambiguous, broad problems and turn them into delightful solutions that will greatly impact our users.\n\n* Drive the end-to-end development process: from collaborating with user research, to uncovering opportunities and establishing our high-level product strategy, to validating hypotheses through constant iteration and experimentation\n\n* Employ your full stack of design skills (e.g. interaction, visual, prototyping) to ship experiences people love\n\n* Impact other designers around you through mentoring, feedback and inspiration\n\n\n\n\nA Bit About You\n\nYou are an ideal candidate if you have at a minimum:\n\n\n* 12+ years of experience in product design with a focus on user-centered design,\n\n* Experience in healthcare or health-tech or a highly regulated industry.\n\n* Demonstrated expertise in designing for web and mobile applications, with a strong portfolio showcasing end-to-end design processes.\n\n* Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.\n\n* Strong understanding of interaction design, visual design, and usability principles.\n\n* Experience working within a design system and collaborating with cross-functional teams, including product managers, engineers, and stakeholders.\n\n* Proven ability to lead large-scale design projects, work independently, and manage multiple priorities.\n\n* Experience in mentoring and coaching junior designers.\n\n* Excellent communication skills, with the ability to clearly articulate design decisions and advocate for the user experience.\n\n* A passion for healthcare and a desire to improve patient and provider experiences through thoughtful design.\n\n\n\n\nAdditional helpful experience and skills:\n\n\n* Have experience working in healthcare or other regulated industries\n\n* Experience designing and building enterprise product integrations\n\n* Supported User Research studies in collaboration with a UXR Lead\n\n* Have Content Design expertise or understanding of UX Content Design Principles\n\n\n\n\nAdditional Physical Job Requirements\n\n\n* Reading English, comprehending, and following simple oral and written instructions. \n\n* The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.\n\n* Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. \n\n* Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. \n\n* Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.\n\n* Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.\n\n* Physical Activities: \n\n\n\n* Occasionally ascending or descending stairs, ramps and the like.\n\n* Moving about to accomplish tasks and/or moving from one worksite to another. \n\n* Adjusting or moving objects up to 20 pounds in all directions. \n\n* Operating motor vehicles.\n\n* Occasional sedentary work that primarily involves sitting/standing/driving/flying\n\n\n\n\n\n\n\nSalary and Benefits\n\nSalary Range: $180,000 to $245,000\n\nCommission Eligible: No\n\nEquity Eligible: Yes\n\nTravel: No \n\nLocation Requirement: Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.\n\nEmployment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.\n\nBenefits: Full-time employee benefits include: Multiple group medical, dental and vision plans to choose from, 401(k) plan, group life, AD&D, FSA/HSA, employer paid STD/LTD, Take-What-You-Need vacation time, accrued paid sick time, 11 paid holidays (7 for Pharmacy and Care teams), 8 weeks paid parental leave for eligible employees.\n \n\nApplication deadline: Oct 20, 2024\n\n\n#LI-Remote\n\n\nAlto Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at [email protected]. \n\nAlto Pharmacy considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, and New York City Fair Chance laws. We are an E-Verify participating company.\n\nTo learn about Alto's privacy practices including compliance with applicable privacy laws, please click here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer and Mobile jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our clinical programs to reach more health systems and patients, and we are excited to bring on a Staff Software Engineer on the Outbound Messaging team.\n\nThe Outbound Messaging team is responsible for building the platform that transforms patient communication by enabling coordinated, unified, and timely interactions. We drive high-value engagement  for health systems by delivering personalized and intelligent messaging at the perfect moment for each patient. This team collaborates closely with our NLP team to ensure a seamless experience across both clinical program content and those from care teams.\n\nIn this role, you will have the critical responsibility of driving the enhancement and evolution of major platform and product components that support and scale all outbound messaging and orchestration requirements for all clinical program delivery efforts at Memora. The ideal candidate will be able to collaborate with Memora’s Product Management and Architecture teams to formulate and evolve technology roadmap that support Memora’s business goals, evangelize and drive internal alignment, and guide scrum teams to execute and deliver. Additionally, this role will work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions.\n\n Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Design and build out system architecture to support message orchestration needs for clinical program delivery\n\n* Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software, delivering quality features and a great customer experience\n\n* Lead the design, development, deployment, and iterations of complex features, collaborating with engineers, Product Managers, UX designers, and leadership\n\n* Enhance and evolve Memora’s product architecture\n\n* Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions\n\n* Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers\n\n* Keep current with emerging industry trends and technology to inform leadership and the Product Team\n\n\n\n\nQualifications (Required):\n\n\n* 7+ years experience in shipping enterprise-grade software products\n\n* Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade\n\n* Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express), or Python (Flask, Django, or FastAPI)\n\n* Inclination toward test-driven development and test automation\n\n* Ability to collaborate with Product Management to clarify requirements, scope work, and drive product deliverables\n\n* Excels in mentoring junior engineers\n\n* Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)\n\n* Experience with security tooling in SDLC and Security by Design principles\n\n* Experience with observability and APM tooling (Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.)\n\n* B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience\n\n\n\n\nQualifications (Bonus):\n\n\n* Experience with event driven architecture/technologies (Temporal, Conductor, RabbitMQ, Kafka, BullMQ, etc)\n\n* Experience with Nodejs build systems (rush, nx, vite, etc.)\n\n* Experience  working with NoSQL databases, including data modeling, query optimization, and performance tuning.\n\n* Experience in incorporating real-time NLP capabilities\n\n* Experience in health tech\n\n* Experience working at a startup\n\n\n\nThis position offers remote flexibility allowing employees to work from home in any of the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.\nPriority will be given to applicants in the following cities: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\nAn opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\nEnter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\nWork alongside world-class clinical, operational, and technical teams to build and scale Memora\n\nShape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\nImprove the way care is delivered for hundreds of thousands of patients\n\nGain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\nOwnership over your success and the ability to significantly impact the growth of our company\n\nCompetitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, NoSQL, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nOur mission\nAt Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers. \nOur team\nWe’re a tight-knit, collaborative team of UX Product Designers, Writers, and Researchers, working in close partnership with our Product Management and Engineering teams. We’re driven to improve the health and lives for our members, and transform the confusing and archaic health system. We are passionate advocates for all of our members. \nYou!\nAt Included Health we truly believe in creating the best member experience, breaking away from traditional healthcare norms. In order to ensure that our UX Product Designers, Writers, and Researchers can do their best work, we are looking for a self-starting, highly motivated UX Design Operations Manager. You will be an operations “team of one” but an absolutely critical part of our overall team.  \n\n\n\nWhat you will be doing\n* Work closely with the UX leadership (VP, directors, and managers) to continually seek ways to amplify the efforts of their teams\n* Manage UX team needs with respect to documentation, asset and file management, communication and coordination, particularly in light of a distributed, yet collaborative, workforce\n* Implement processes that ensure effective collaboration between our team and their cross functional partners (such as the design/developer hand-off or sharing assets between design and marketing)\n* Play a critical role in implementing our new design & content system and ensuring adoption by designers, writers, PM’s and engineers\n* Spearhead our design quality effort: coordinating design & content QA checkpoints and other reviews to ensure that work meets certain standards before launch\n* Manage design and research tool accounts (e.g. team access, communication with vendors, subscription renewals)\n* Support team members with research participant management (recruiting, screening, coordinating, incentive distribution)\n* Maintain internal research panel management tools based on ongoing research activities\n* Coordinate with Sales and Marketing to manage demo requests\n* Own relationships with internal operations teams such as Finance, Legal, and Procurement\n* Manage external relationships, such as those with contractors, consultants, and vendors\n\n\n\n\nOur Desired Profile\n* Demonstrated experience in Design Operations and Program Management\n* Passionate advocate of putting our members (who aren’t necessarily the same as our payingcustomers) at the heart of the work\n* Deep understanding of user-centered and human-centered design processes, including user research, insights and analysis, prototyping and validation, and delivery of production-ready design\n* Stories of how your work in Design Operations enabled a team to scale while maintaining quality and team health\n* Strong written and oral communication skillsOrderly and organized, able to manage and make sense of inbound requests\n* Diplomatic demeanor, successfully engaging peers and stakeholders, steering them towards understanding what the UX team needs to succeed\n\n\n\n\n\nThe United States new hire base salary target ranges for this full-time position are:\n\n\nZone A: $153,200 - $232,400 + equity + benefits  \nZone B: $130,200 - $193,650 + equity + benefits   \n\n\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n\n\nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations.Your Recruiter can share your geographic zone alignment upon inquiry.\n\n\nIn addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.\n\n\n\n\nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: \n\n\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents \nGenerous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") \n12 weeks of 100% Paid Parental leave\nUp to $25,000 Fertility and Family Building Benefit \nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) \n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work \n24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations\n\n\nYour recruiter will share more about the specific salary range and benefits package for your role during the hiring process.\n\n\n#LI-JH1\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Recruiter, Marketing and Sales jobs that are similar:\n\n $62,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview:\n\nThe User Experience Design Manager will be responsible for the end to end journey of our users. You would lead designers to craft intuitive, seamless workflows for the many different users of our technology – consumers, healthcare providers, staff, administrators, and more. You will represent the end user in a cross-functional team of Engineers, QA, UI Designers, and Product Managers, and be a constant advocate for their perspectives. You will tackle complex tasks and translate them into easy-to-use interfaces, in relentless pursuit of a simple and excellent user experience. You will organize large projects, create research plans, review usage statistics, produce wireframes, create information architecture diagrams, prototypes, and other design assets to facilitate the continuous development process, while adhering to UX best practices. You will also contribute to our ever-expanding Deign System and rules by which components are used.\n\nIf you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.\n\nCore Responsibilities:\n\n\n* Directly manage UX designers\n\n* Organize the work for several products, balancing short term and long term needs\n\n* Work as a part of a cross functional team on long term projects while creating items that can be reused by other designers\n\n* Create and maintain Information architecture for a product\n\n* Produce detailed wireframes that meet strategic/business objectives\n\n* Build and refine prototypes of proposed solutions, as needed\n\n* Contribute to our style guide and standard\n\n* Advise other members of the company as an advocate for our users\n\n* Organizing feedback from user research and recommend new features for future development\n\n* Review the work of other UX designers and give feedback\n\n* Review the work coming out of development to make sure the experience is coming out as intended\n\n* Occasionally you may work directly with clients to ensure a smooth integration between platforms \n\n\n\n\nQualifications:\n\n\n* Ability to organize, delegate, & track work across multiple initiatives\n\n* Experience launching new products\n\n* Experience designing complex products for both web and mobile interfaces\n\n* Advanced knowledge of Figma & Miro\n\n* Advanced knowledge of wireframing & prototyping\n\n* Experience in a fast-paced, agile software environment; ability to execute against aggressive timelines\n\n* Excellent organization and communication skills\n\n* Ability to conducting moderated & unmoderated user research + synthesis findings\n\n* Experience creating & maintaining personas\n\n* Experience leading design thinking / co-design sessions or Hack-a-thons\n\n* Experience using and contributing to design systems\n\n* 7+ years of experience in UX, Product Design, Information Architecture, Interaction Design, or a related field\n\n* 2+ years of experience managing designers\n\n* Passion to improve healthcare\n\n* Experience in Health Care or another highly regulated industry such as Finance.\n\n\n\n\nAdditional information\n\nYour Team:\n\nShould you join Amwell and the Experience & Visual Design team, you can expect:\n\nThe Experience & Visual Design team is a talented mix of designers, illustrators, usability specialists, and user interface experts. We support the full range of American Well’s digital needs and are constantly developing delightful web and mobile interfaces, compelling marketing collateral and beautiful presentations. We are committed to changing the face of healthcare.\n\nWorking at Amwell:\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Embedded, Testing, Ruby, API, Junior, Engineer, Digital Nomad, Analyst, Mobile and Marketing jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States