\nAircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.\n\n\nHow We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in\n\n\nWe are looking for a seasoned and hands-on Customer Support Manager to oversee the delivery of a world-class support experience that exceeds customer expectations and delights even the most demanding customers. \n\n\nAs Manager of Frontline Support, you will be responsible for leading and scaling our North America Frontline Support team, meeting ambitious targets, hiring and mentoring a talented team and implementing unparalleled support systems and processes to develop a world-class team.\n\n\nYou will be a core member of our Support management team and report to the Global Director of Frontline Support.\n\n\n\nKey Responsibilities:\n* Manage a large team of individual contributors within the Customer Support department, meeting and exceeding operational targets set by leadership\n* Focus first and foremost on leading, building, and maintaining a culture of top-performing team players, nurturing and identifying strengths and opportunities for each individual\n* Serve as a coach, mentor, and leader, helping individuals develop their skills and grow in their careers while setting expectations on performance based on feedback and transparency\n* Manage the day-to-day team operations, set goals, and drive team development to achieve performance and career goals\n* Motivate and empower your entire team to achieve their goals\n* Be responsible for and drive key metrics that ensure the quality of our service\n* Manage customer escalations to create positive interactions and outcomes for both clients and all internal stakeholders\n* Coordinate with talent acquisition and internal teams to recruit, hire, and train new team members\n* Collaborate with internal stakeholders to improve processes and holistically drive effective solutions for our customers\n* Analyze team members' performance data to make informed decisions about team management\n* Partner with Support Ops and management to support change in team structure, shift scheduling, staffing, etc.\n* Develop and nurture relationships across the entire organization at Aircall to advocate for the best customer experience possible\n\n\n\nQualifications:\n* You have 6+ years of Customer Support experience, including at least 3 years managing a large team of individual contributors - experience with a 24x7 follow-the-sun support model is a plus\n* You have a proven track record of exceeding goals and achieving growth and success\n* You have advanced proficiency with customer support technologies and tools supporting SaaS (Zendesk, Jira, Aircall, Intercom, etc.)\n* You are able to attract, hire, coach, and retain talent globally\n* Problem solver and results-driven, you can quickly think on your feet\n* You have a customer-first mindset and demonstrated ability to provide exceptional internal and external customer care\n* You are a creative problem solver and are able to identify obstacles and viable solutions\n* You are proactive, organized, focused, and can ruthlessly prioritize with a strong sense of accountability and ownership\n* You have exceptional communication and presentation skills, both oral and written, including the ability to share technical information with non-technical audiences\n* Prior experience working for a tech startup or a similar environment is highly preferred\n\n\n\n\n\n$95,000 - $125,000 a year\n\nKey traits we look for:\n\n\nYou are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! \n\n\nWe will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!\n\n\nAircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.\n\n\nLet’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.\n\n\nWe’re creating a place where great people trust one another and thrive together.\n\n\nPeople flourish at Aircall and now is the time to be part of the team and the journey we’re on.\n\n\nWhy join us?\n\n\n🚀 Key moment to join Aircall in terms of growth and opportunities\n💆♀️ Our people matter, work-life balance is important at Aircall\n📚 Fast-learning environment, entrepreneurial and strong team spirit\n🌍 45+ Nationalities: cosmopolite & multi-cultural mindset\n💵 Competitive salary package & equity\n🏨 Medical, dental, and vision insurance is 100% covered\n📈 401k plan with company matching!\n✈️ Unlimited PTO — take the time you need to come to work feeling great!\n⭐️ Wellness, internet, and childcare reimbursements\n💚 Generous parental leave policy\n\n\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. \n\n\nWe pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. \n\n\nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.\n\n\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$45,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote NA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Customer Support Specialist French & German Speaking from France
\nAircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.\n\n\nHow We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in\n\n\nAbout the role :\n\n\nAs a Customer Support Specialist, you’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. This way, you’ll also help other businesses achieve their goal. In doing so, you’re a key player in growing Aircall. \n\n\nYou will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times. \n\n\nThis role is a remote position from France\n\n\n\nKey responsibilities : \n* Impact: You’ll work closely with our clients to identify, solve, escalate and advise them on their questions and concerns. Our customers are people, not accounts. Day to day, your interactions with our customers directly impact their ability to run their teams efficiently. You serve as their advocate at Aircall.\n\n\n\n* Teamwork: Aircall is a fast-growing, global team of ambitious, passionate, and dedicated professionals all here to work towards a common goal. You can expect a great deal of support, transparency, and collaboration on a daily basis. There is an amazing opportunity to learn from some of the best people in the industry.\n\n\n\n* Growth Opportunity: Frontline Support is a front-row seat at all things in Aircall. Members of our team have successfully transitioned to, Client Services (Onboarding, CSM, etc.), Engineering, Product, and various other roles within the organization.\n\n\n\n* Learning: Aircall strongly encourages learning opportunities for our teammates in an effort to develop individual careers and simultaneously support our clients. As Aircall’s business continues to grow, you will find many opportunities to continue learning and developing in your role and beyond.\n\n\n\n\nQualifications : \n* Ideally 1 + year of experience in a SaaS B2B customer support role or transferable experience/skills\n* Fluency in English & German & French is mandatory. Another European languages is a plus\n* Excellent written and verbal communication skills\n* Familiar with ticketing tools and systems\n* An understanding of how CRMs systems work\n* Strong understanding of basic computer skills\n* Technical aptitude (ability to understand and explain technical concepts to customers and other internal stakeholders)\n* A curiosity to understand and troubleshoot complex customer inquiries\n* Strong sense of time management and prioritization of work\n* Exhibit uncompromising empathy \n* Ability to multi-task across different platforms and forms of communication\n* Willingness to work with multiple teams in an international and multilingual remote environment \n\n\n\n\n\n\n\nWe know that success comes from smart work and deserves to be recognized and rewarded\n\n\nWe value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.\n\n\nIf you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!\nAircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.\n\n\nWhy join us?\n\n\n🚀 Key moment to join Aircall in term of growth and opportunities\n💆♀️ Our people matter, work-life balance is important at Aircall\n📚 Fast-learning environment, entrepreneurial and strong team spirit\n🌍 45+ Nationalities: cosmopolite & multi-cultural mindset\n💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)\n\n\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. \nWe promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. \nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.\n\n\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$47,500 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote EMEA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout MoonPay 🌖💸\n\n\nHi, we’re MoonPay. We’re here to onboard the world to Web3.\n\n\nWhy? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.\n\n\nWhat we do\nWe’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.\n\n\nWe’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.\n\n\nBut that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.\n\n\nSo whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.\n\n\n🌍 Location supported \nThis role can be performed remotely from the United Kingdom, Poland, South Africa, Spain, Portugal, or Romania. If you are currently located outside these countries, relocation will be required. Visa sponsorship and relocation support are available for the UK only for this role.\n\n\nUnfortunately we do not offer business to business contracting arrangements.\n\n\n🌔 About the Opportunity \nAs an Engineering Manager, you are responsible for driving success for your engineering team(s). We expect our EMs to be technically strong, understand how to break down work, and support the growth and career development of our engineers. We are a fast-moving company, which requires balancing priorities, releasing quality features, and ensuring a high level of uptime. We expect our EMs to be strong communicators with the ability to easily work cross-functionally with our disciplines.\n\n\nTech Stack \n* Typescript as our programming language of choice \n* Node.js as our backend platform\n* React, React Native andNextJS as our frontend\n* Google Cloud Platform to host our services\n\n\n🚀 What you will do\n* Manage, support, coach and develop high performing engineers through regular 1:1 and continuous feedback.\n* Partner with our VP of Engineering and Group Product Manager to ensure we build high-performing teams that consistently and iterate and deliver high-impact and high-quality work.\n* Lead on the creation, development and implementation of management best practice and tools e.g progression frameworks. \n* Partner with Senior Engineers to drive technical initiatives that raise the bar for our engineering practices.\n* Leading ongoing engineering work, ensuring timely delivery.\n\n\n🧑🚀 About You\n* You have experience managing the performance and development of high-performing Engineers, including seniors and leads, at a high growth, rapidly scaling startups.\n* You know what good looks like for a high-performing team of Engineers and know how to get there.\n* You have previously worked as an Engineer at a senior level.\n* You have an empathetic leadership style and you build strong, effective relationships.\n* You care deeply about helping others achieve their goals and become the best Engineers they can be.\n* You are a fantastic communicator and able to work cross-functionally with our engineering team and other areas of the business.\n* You thrive when developing great people and great products at scale.\n* You are data driven and know how to work cross functionally with Product and Design.\n* You have experience from successful delivery of high-quality outcomes.\n\n\n\n\n\n\nMost importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…\n\n\nB - Be Hungry\nL - Level Up\nO - Own It\nC - Crypto Curious\nK - Kaizen\n\n\nMoonPay Perks\nEquity package 📈\nUnlimited holidays 🏝\nPaid parental leave 🍼\nAnnual training budget 💻\nHome office setup allowance 🪑\nMonthly budget to spend on our products 💰\nWorking in a disruptive and fast-growing industry where the possibilities are endless 🚀\nFreedom, autonomy and responsibility 💪\n\n\nResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.\n\n\nPlease let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. \n\n\nCommitment To Diversity\nAt MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.\nMoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.\n\n\nPlease be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, React, Cloud, Typescript, Senior, Engineer and Backend jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Pre Sales Solution Engineer Northeast
\nStrongDM is driven by a clear mission: Secure Access, Zero Trust.\n\n\nWe design products and solutions that reflect this commitment, transforming the way organizations manage privileged access across their critical infrastructure. By leading with Zero Trust Privileged Access Management (PAM), we help our customers achieve secure, dynamic, and fine-grained control over access to their most sensitive resources. This focus on security has earned us an industry-leading 98% customer retention rate. \n\n\nOnce a customer, forever a fan. That's our goal.\n\n\nWhen you work at StrongDM, you join a team committed to solving today’s security challenges with technology that works and customers who trust us to protect their most critical assets.\n\n\nIf you ask anyone at StrongDM, you’ll find that our values truly guide everything we do—from how we innovate to how we treat each other. These values are the foundation of our culture and define who we are as a company. It may sound cliché, but we’re onto something great—and G2 agrees. \n\n\nWe embrace the mission\nWe pursue mastery\nWe win together\n\n\nThese are the principles we embody as an organization. They influence how we work as individuals and teams, and what we look for in candidates who join us. We’re glad you’re here! If this sounds like an environment where you’d thrive, read on. \n\n\nWe’re hiring solutions engineers to work with the Sales organization to provide an enthusiastic and authoritative technical perspective on the StrongDM product while establishing trust with prospects and customers. Everyone at StrongDM is committed to your success and is ready to pitch in to assist when it comes to learning, development, and winning new customers.\n\n\n\nYour Impact:\n* You will work with the Sales team to showcase the value of the StrongDM solution to prospects and customers.\n* You are the trusted advisor and thought leader on modern privileged access management to your prospects and customers in close partnership with your account executive and in-territory partners\n* Authoritatively position and differentiate StrongDM against competitive offerings such as Cyberark and Teleport, etc.\n* Define the right mix of required capabilities, and use cases to address the pain outlined by the prospect to satisfy the prospect’s business objectives\n* Own the technical win; from technical qualification, and effective demo to proving the value of the StrongDM solution in a POV (Proof of Value)\n* Effectively manage proof of value (POV), guided trials, and hands-on technical product workshops\n* Partner with sales to drive sales cycles to completion beyond the technical win\n* Coordinate with Product Management, Engineering, Customer Success, and Support to fully address a prospect’s technical issues\n* Be the technical voice of the field for all things related to security, compliance, and privileged access management\n\n\n\nAbout You:\n* Technical - Infectious enthusiasm for technology and cybersecurity.\n* A demonstrated willingness to master things you may know nothing about. Don’t know how to kubectl now? That’s fine; you will learn\n* Experience with Privileged Access Management - PAM (Cyberark, Teleport, Delinea), SASE and related network technologies \n* Experience with Kubernetes, Ansible, Terraform, CI/CD (Jenkins, Github, etc), Identity Providers (Okta, Ping, Azure AD/Entra ID, AWS etc.) \n* Experience with AWS and/or Microsoft Azure or Google Cloud, configuration and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related standard methodologies\n* Familiarity with cloud and on-prem networking models and connectivity, network security, virtualization, and cloud computing\n* Programming experience in or familiarity with a higher-level language such as NodeJS, Ruby, Chef, Puppet, YAML, JSON, and/or Python\n* Discovery - You ask thoughtful questions that result in meaningful insights, you probe in a way that leads people to step outside their mindset, you unearth pain points and elicit new ideas. Demonstrated ability to dig deep and understand (and address!) the question under the question -- what are they really asking but not saying?\n* Demonstration - You have a strong ability to present an engaging and compelling narrative using technical materials and tools to map the value of the product, and capabilities being sold to satisfy the prospect’s desired business outcomes. You draw on examples and insights to highlight the value of the product and the benefit it will bring to the customer. \n* Consultative - You can present a technical subject matter to a diverse range of stakeholders (technical and non-technical). You know how to tailor your content based on the audience.\n* Analytical - You are able to interpret a wide range of information and use your findings to draw conclusions and design scalable and expandable solutions.\n* Experience - A plus if you have experience working at a tech startup or another high-velocity growth culture\n* Location: Candidates must be located in the Northeast preferably NYC or Boston.\n\n\n\nCompensation\n* $250,000- $300,000 OTE (70/30 split) + equity salary packages\n* Company-sponsored benefits, including:\n* Medical, dental, and vision insurance (free to employees and dependents)\n* 401K, HSA, FSA, short/long-term disability coverage, life insurance\n* 6 weeks of combined accrued vacation + sick time \n* Volunteer days + standard holidays\n* 24 weeks paid parental leave for everyone + 1 month transition time back + childcare stipend for first year\n* Generous monthly and annual stipend for internet + home office\n\n\n\n\n\n$250,000 - $300,000 a year\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAircall is a place where voices are valued.\n\n\nBacked by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.\n\n\nConversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.\n\n\nWhatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.\n\n\nAbout the role:\n\n\nAs a Technical Support Specialist, you will join a team that operates as a second point of contact for Aircall's customers across the globe. You will work directly with them to help solve complex technical and operational questions. As a Technical Support Specialist, you will have a direct impact on their ability to make and receive phone calls, leverage the right products/integrations and grow their business. Every day you will be working with multiple teams across Aircall, such as Success, Engineering, Product, Onboarding, and Sales to provide white glove service and support. Our team is customer-focused, highly motivated, and thrives on our shared success. You will be part of an international team with diverse backgrounds and skill sets. With Aircall being a 24/5 business we operate throughout various time zones using a follow-the-sun model. Our extensive product knowledge and technical skillset is our most valuable asset both to our customers and our internal teams. \n\n\nThis role can be based remotely in the U.S., with working hours of 9-6 pm est or equivalent. \n\n\n\nKey Responsibilities: \n* Receive and respond to escalated Customer cases regarding technical and functional questions or issues\n* Handle a variety of complex issues dealing with various platforms, operating systems, applications, integrations, inbound / outbound calling, caller ID, calling features, etc. Analyze, reproduce, and be part of the resolution\n* Assist the Frontline Support team to train them on some specific topics, and improve how the issues are escalated to the Technical Support team. Train the Customer Support Team about relevant subjects. Create and maintain internal documentation\n* Work closely with developers and product management colleagues to diagnose, understand and resolve issues. Mitigate risks in potential features, and bring best practices to the Customer Support Team\n* Take ownership with internal and external stakeholders to define and resolve systemic issues, suggest product enhancements and eventual workarounds. Recommend and support the implementation of process improvements\n* Monitor Customer Support metrics to proactively identify trends and recurring issues. Follow up with customers to ensure ongoing high levels of satisfaction\n\n\n\nQualifications: \n* Preferred experience:\n* Strong problem-solving, decision-making, and critical-thinking skills\n* You are familiar with working in remote or hybrid environments\n* Previous experience in a client-facing technical role for a SaaS or telecom business\n* Ability to convey complex ideas in layman's terms\n* Comfortable multitasking in a fast-paced environment; familiar with organizing workflows and be process oriented\n* Committed, ambitious, team player, and outcome oriented\n* Soft skills:\n* Aptitude for understanding providing excellent customer service including clear communication, problem solving and technical writing skills in English (Other Languages are a plus)\n* Good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment\n* Positive self-starter, willing to dig into complex issues, able to take direction, and work within a team environment\n* Willingness to consistently improve and try different approaches and perspectives\n* Empathetic and active listener, with the ability to see each situation from someone else’s viewpoint\n* Aptitude to learn and support new products and features\n* Motivation to learn by yourself and seek knowledge\n* Hard skills:\n* Basic understanding of telephony routing, including IVR, ACD, DTMF\n* Foundational understanding of the OSI model\n* Experience using and managing ticket-based enterprise workflow management systems, applying ITIL concepts. Familiarity with Zendesk and Atlassian products, notability JIRA\n* Foundational knowledge about Operating Systems (Windows, Mac OS, Android, iOS)\n* VoIP QoS, WAN & LAN\n* Soft Switch & SIP providers\n* WebRTC applications\n* IP protocols\n\n\n\n\n\n\nKey traits we look for:\n\n\nYou are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! \n\n\nWe will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!\n\n\nAircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.\n\n\nLet’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.\n\n\nWe’re creating a place where great people trust one another and thrive together.\n\n\nPeople flourish at Aircall and now is the time to be part of the team and the journey we’re on.\n\n\nWhy join us?\n\n\n🚀 Key moment to join Aircall in terms of growth and opportunities\n💆♀️ Our people matter, work-life balance is important at Aircall\n📚 Fast-learning environment, entrepreneurial and strong team spirit\n🌍 45+ Nationalities: cosmopolite & multi-cultural mindset\n💵 Competitive salary package & equity\n🏨 Medical, dental, and vision insurance is 100% covered\n📈 401k plan with company matching!\n✈️ Unlimited PTO — take the time you need to come to work feeling great!\n⭐️ Wellness, internet, and childcare reimbursements\n💚 Generous parental leave policy\n\n\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. \n\n\nWe pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. \n\n\nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.\n\n\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$102,500 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote NA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout The Role\n\n\nYard Stick is looking for a Director of Business Development to help us fight climate change with soil.\nTo date, two-ish people have done the bulk of Yard Stick’s customer discovery, business development, commercial strategy-setting, and selling: Chris Tolles (CEO) and Kelsey Chan (Head of Growth + Partnerships). To accomplish our ambitious climate impact and commercial revenue goals, Yard Stick must transition from being primarily a founder-led sales effort to one with dedicated team members and expertise 100% focused on growing the company’s top line. We have demonstrated incredible early traction and are ready to accelerate our efforts to win more and bigger contracts for work in our wheelhouse, namely soil C stock quantification on row crop and grazing agricultural soils in the US. \n\n\nWe’re looking for a biz dev powerhouse to build on our existing foundation and take commercial growth to the next level. This person will get inside the heads and hearts of our customers, build trust with prospects (often over months and longer!), iterate on our marketing/messaging for maximum resonance, craft home-run proposals, and generally sell the shit out of our offering.\n\n\nThis role must both be the type to knock down a door driving toward a signed contract, and be incredibly curious and empathetic in the way they collaborate with other Yard Stick stakeholders, both external and internal. It will start as a 100% IC role with potential to grow into a team lead for the right person, but the most compelling candidate must be thrilled if it doesn’t become a management role for even a few years.\n\n\nThis full-time remote role will report to Kelsey Chan, starting ASAP in 2025. To get specific, we have an all-company onsite planned for Feb 25-27, so ideally this role starts on Feb 25. 😳\n\n\nIf you have expertise in this domain, thrive in a high growth startup environment, and are ready to advance our soil carbon mission, read on!\n\n\n\n\nAbout Yard Stick PBC\n\n\nYard Stick is a remote-first climate tech startup with a hardware lab in Oakland, CA and team members all over the US. We are on a mission to reverse climate change with agriculture. Scientists and farmers alike know that climate-friendly agricultural practices have the potential to remove atmospheric CO2 at gigaton/year scale. When these practices are adopted, more carbon is stored in soils, improving soil health and fighting climate change. But significant measurement challenges have held soil carbon efforts back - until now.\n\n\nBy reducing the cost of soil carbon measurement by 70-90%, Yard Stick will dramatically expand the opportunities for evidence-based regenerative practices to simultaneously improve ecosystem health, increase farmer income, and combat climate change. \n\n\nCurrent soil carbon measurement technologies are slow, expensive, and cumbersome, relying on conventional soil cores and labs to quantify carbon stocks. In contrast, Yard Stick is fast and cheap - without sacrificing accuracy. As a testament to our technology’s potential, alongside our scientific collaborators, we were awarded $18M across six USDA Climate-Smart Commodities projects, and we have additional grant financing from ARPA-E, NSF, CDFA, and other discerning grant-makers. We’ve also raised another nearly $18M from top climate VCs, including Toyota Climate Venture Fund, Lowercarbon Capital, Breakthrough Energy Ventures (Bill Gates’ climate fund), Microsoft Climate Innovation Fund, The Nature Conservancy, Extania, Pillar VC, MCJ Collective… the list goes on!\n\n\nFor more background, check out some coverage of Yard Stick in TechCrunch, Fast Company, and AgFunder, and see this snazzy Microsoft-produced video as well.\n\n\nWe offer competitive salary and equity (benchmarked to 75th percentile of high-growth US tech compensation), health/dental/vision insurance, a 401k, and home-office reimbursements. We have many team members with young families and have a strong track record of creative, flexible approaches to hours and communication expectations which let folks feel great about their commitments both to Yard Stick and their lives outside of work. \n\n\nWe’re also a PBC, or public benefit corporation, which is an alternative corporate structure which protects our ability to prioritize climate impact over profits if the two are in conflict. You can read more about PBCs in this article which also specifically features Yard Stick.\n\n\n\nResponsibilities\n* Sell large, well-fit projects: Sales at Yard Stick is a more-complex process of understanding customer requirements, educating prospects regarding options, and iterating on pricing and project format in a collaborative mode. That said, the #1 KPI for this role is revenue signed, so with the right raw materials (e.g. tech maturity, basic market assets, strategic clarity), which you’ll help create and refine, you’ll win big soil carbon measurement contracts for the company quickly and consistently. You’ll identify the right customer targets, create account and customer segment strategies, plan outreach, present demos and proposals, negotiate contracts, and assist in smooth handoff to our Customer Success team as projects kick off. \n* Build and own a healthy sales pipeline: You know the company goals and will execute effective inbound and outbound sales strategies to meet them. You will identify and qualify high quality leads and will prioritize and manage this pipeline in HubSpot with meticulous data hygiene and reporting used on the reg for all-team alignment. \n* Inform overall commercial and product strategy: Since you’re the tip of the spear with customer prospects all day, you’ll understand the market in unique ways. Your insights will help refine the company’s ideal customer personas, define segment-specific commercial strategies, and inform new customer experiments we’ll want to run to build a lean, successful commercial organization. You will prioritize and execute high value partnerships when a straight selling approach isn’t ideal. You’ll also serve as a key internal voice of the customer to ensure our actual offering is well-aligned to market needs. \n* Tell the company story: This is primarily a revenue-focused role rather than brand marketing, but guess what… we don’t have any dedicated marketing people! 😛 Where appropriate, you’ll attend industry conferences for prospect development, contribute to Yard Stick brand awareness in earned media and speaking opportunities, follow and guide market trends, influence key non-customer stakeholders, and broadly participate in the soil carbon sector with authority. \n* Partner for success: Yard Stick’s offering spans hardware, software, soil science, and many other disciplines. You’ll partner with these folks to inform future product features/direction/tech priorities and to accurately scope the technical details of proposals with unique characteristics. This role will focus on scaling our “known” business of soil C stock quantification in row crop and grazing lands in the US, but you’ll allocate a reasonable % of your time to emergent commercial opportunities such as international work, which will require even closer collaboration with Chris, Kelsey, and members of the tech team who best understand what a new project context means for Yard Stick’s technical readiness and feasibility. \n\n\n\nQualifications (Must Have)\n* Demonstrable expertise leading relevant enterprise biz dev, GTM, or early sales efforts. People call this work different things - we don’t particularly care about vocabulary, but we care enormously about expertise. Put simply, you’ve done this job before. You’ve been given an early-stage thing to sell and have successfully sold it at the scale of many millions of dollars. “Relevant” in this case could include various kinds of overall with Yard Stick’s offerings: Services offerings, IRL “field”-based offerings, offerings sold it/to big ag companies, climate offerings, science-y/highly technical offerings, time-based offerings (e.g. something which is inherently recurring like measurement over time or “tracking” offerings), and/or offerings in regulated industries where “standards” and “protocol alignment” are important. You love relational business development where you must get “in the head” of your customer to educate, build trust, and get to yes. You’re not intimidated by education, proposal, and sales processes which can last months (or sometimes years!). You are hungry. You will run through a brick wall to hit your number. \n* Comfort selling in emerging tech risk/complexity contexts. Yard Stick is literally the first company in the history of the world to deploy our technologies commercially. There are significant unknowns (Can we do almonds? What about peat?!?!?) but you can handle that. You will thread the needle with customers regarding what is known vs. not while all the while building trust. You won’t overpromise which risks under-delivery… nor will you get freaked out that we’re naturally building the airplane while we’re flying it. You deftly balance the key goal of getting a customer to “yes” while also being crystal clear about our technology’s more- and less-mature aspects.\n* Excellent management of complex pricing and contracting processes. Offerings like ours which are priced uniquely on a per-customer basis don’t freak you out. You’ll gather the required details, operate and manage internal pricing/scoping tools, and figure out pricing which satisfies both customer willingness to pay and company ops/capacity/financial targets. A 12-page services agreement doesn’t faze you. You’re not a lawyer, but you understand how contracts work and will carefully and patiently trade edits until all parties are happy, pulling in expert support when necessary. Bespoke “enterprise” offerings which are larger in dollar value and smaller in number of deals is your happy place. \n* Flawless organization of complex information. Since you’ll often be the only person with a specific piece of customer/GTM information, documenting, interpreting, and sharing it well is paramount. Doubly so since Yard Stick is a remote-first company. You’re a little obsessive with folder organization and file naming conventions, and you love setting up lightweight systems to make sure everybody can see the right stuff at the right time without always asking you for help. You’ll have to keep track of dozens of leads at varying stages of maturity, and that’s fine - you’ll just design a process to keep it all under control (fwiw we’re spun up on HubSpot already). Notion or similar is your love language. You’re encouraged to learn that Yard Stick has a 10-page internal communication norms document. You write very well. \n* Strong personal independence and entrepreneurial autonomy. You beg forgiveness rather than ask permission. You don’t sit around waiting for the CEO to answer your question, but rather get it done one way or another with what you’ve got. You assess the situation, consider solutions, make a plan, and execute. You tend to get way out ahead of everybody else and anticipate others’ needs well. Ownership and (appropriate) autonomy are key to your fulfillment. Nonetheless, you understand and respect what’s your job and what’s not, and you collaborate deeply and effectively with other teams at Yard Stick. \n* Personal, durable enthusiasm for the challenge of climate change. It matters to you that you’re working on a problem of existential significance. You get fired up by the fact that your work can help avoid others’ suffering. You’re briefly overwhelmed by the scale of the problem... and then you’re right back in the ring doing your part. \n\n\n\nQualifications (Nice To Have)\n* Can start FAST. As mentioned above, we have our twice-annual all-company onsite starting Feb 25, and that’s the ideal start date for this role so they can make all the friends. The right person is much more important than the fast person, but all things equal a candidate who can start sooner (e.g. on Feb 25!) will be more competitive. \n* Prior experience at a high-growth start-up. Yard Stick is a small, young, ambitious company. We move very quickly and have big goals. You understand the pace of early-stage tech startups and can move at a similar pace yourself. Note this is not about work hours per se - most people at Yard Stick work “normal” work hours. An appetite for growth means you know what a high-growth company feels like and expects, and you’re signing up for that experience. \n* Prior experience and/or relationships in agriculture, soil science, carbon markets, land use, MRV, and similar. This isn’t required, but it’d obviously be super helpful to accelerate your time-to-impact at the company. If you already know people who need soil C MRV services, you will be way more attractive as a candidate! \n* Comfort with any aspects of enterprise marketing. Can you write legit sales copy? Design a world-class pitch deck? Give a banger of a keynote? We’d love to know! To be clear, this role will not currently be supported by a marketing person, so you’ll have to do a bunch of this whether you’re an expert or not. You must be “passable” in these domains, but if you’re actually exceptional in any, please say so since that will significantly improve your attractiveness as a candidate. \n* Familiarity with CRM/pipeline systems (e.g. HubSpot). Again not required, but if you don’t have experience with these tools, we’ll need to see evidence of prior work on similar software and would need confidence that you can get up to speed with HubSpot very quickly, since our working assumption is that switching CRM providers is not important in the early days of this role. \n\n\n\n\n\n$170,000 - $250,000 a year• Market salary and equity commensurate with expertise. Directionally, we expect a salary in the range of $170-250k. Bottom end of that range for somebody who’s less experienced but demonstrably hungry and high-growth, higher end for somebody who’s obviously done all this before. We benchmark to 75th percentile of high-growth US tech compensation via Pave, the single largest compensation benchmarking database in the world. Note this is a 100% salary role - no commission. \n• We offer health, dental, and vision insurance via Justworks, our benefits and payroll provider. We contribute 80% of base healthcare plan premiums (regardless of employee plan type (e.g. single vs. family) and 50% of a base dental plan, as well as offer additional contributions to HSAs for employees who select eligible high-deductible plans. \n• We provide unlimited PTO, unlimited sick leave, 6 weeks paid primary caregiver leave, and 4 weeks paid secondary caregiver leave (flexible as to format, eligibility includes surrogacy and adoptive contexts). \n• We offer to extend post-termination exercise periods to 10 years when you leave the company so you don’t get screwed out of your options. \n• Travel expectations are a 3-day all-company onsite twice per year (typically Feb and Sept) plus 2-3 day sector conferences about four times per year. This may change significantly (in either direction) as this role identifies the most valuable ways to show up to conferences to advance the company’s commercial goals.\n• We’ll buy you a computer and provide a work-from-home reimbursement to use how you please. \n• Additional benefits include One Medical, Health Advocate, and Talkspace memberships and a company-sponsored 401k. \n• This role must work primarily in one of the continental US time zones. We have no specific working hours except to “collaborate excellently” within teams - that typically requires overlapping with your teammates at least a few hours per day. \n• We prioritize candidates living in the US. If you live in the US, existing work authorization is required. If you live outside the US, we will consider your application with sincerity, but our very strong preference is US-based team members. \n\nOur Commitment to Diversity, Equity, and Inclusion\n\n\nYard Stick’s impact goals go well beyond climate science. Why? Our company operates primarily in the US agricultural sector, which is predicated on centuries of mass land theft and disenfranchisement of Native and Black people. This harm continues today. If we’re going to work in this sector, we need to leave it better than we found it.\n\n\nConsistent with our core value of “Pursue Justice,” we talk about these issues publicly, including when it’s uncomfortable, and we also put significant effort into ensuring that our own internal practices are Pursue Justice-aligned:\n\n\n• We standardize our interview process and questions to reduce “likeability” bias when hiring. We benchmark salaries against industry databases to ensure fair pay for all, and we utilize tools like the Gender Decoder to ensure everyone feels welcome to apply. \n\n\n• We work to create an environment where everyone feels confident sharing their ideas, problem-solving happens openly and collaboratively, and where mistake-making is welcomed. We evaluate ourselves against our core values twice-annually and discuss opportunities for improvement candidly as a whole team. Team members are evaluated formally once per year, and executive evaluations are done “360”-style.\n\n\n• Great management is critical in this domain. We’ve formalized our expectations of high-performance management to ensure managers can be held accountable for healthy teams.\n\n\n• We organize lunchtime all-team discussions on issues like labor equity in Florida produce, Pigford v. Glickman (the largest US civil rights settlement in history), whether carbon offsets are “good or bad,” and other contemporary moral concerns in agriculture and climate change.\n\n\nClimate change is arguably the most complex challenge ever faced by humanity - we need all of humanity activated to fight back, and that motivates us to build a diverse, engaged, healthy, supported team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Marketing and Sales jobs that are similar:\n\n
$30,000 — $55,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCambridge, MA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Customer Support Specialist French Speaking based Portugal
\nAircall is a place where voices are valued.\n\n\nBacked by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.\n\n\nConversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.\n\n\nWhatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.\n\n\nAbout the role :\n\n\nAs a Customer Support Specialist, you’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. This way, you’ll also help other businesses achieve their goal. In doing so, you’re a key player in growing Aircall. \nYou will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times. \n\n\nThis position requires permanent location and legal residency in Portugal. \n\n\n\nYour role at Aircall : \n* Impact: You’ll work closely with our clients to identify, solve, escalate and advise them on their questions and concerns. Our customers are people, not accounts. Day to day, your interactions with our customers directly impact their ability to run their teams efficiently. You serve as their advocate at Aircall.\n\n\n\n* Teamwork: Aircall is a fast-growing, global team of ambitious, passionate, and dedicated professionals all here to work towards a common goal. You can expect a great deal of support, transparency, and collaboration on a daily basis. There is an amazing opportunity to learn from some of the best people in the industry.\n\n\n\n* Growth Opportunity: Frontline Support is a front-row seat at all things in Aircall. Members of our team have successfully transitioned to, Client Services (Onboarding, CSM, etc.), Engineering, Product, and various other roles within the organization.\n\n\n\n* Learning: Aircall strongly encourages learning opportunities for our teammates in an effort to develop individual careers and simultaneously support our clients. As Aircall’s business continues to grow, you will find many opportunities to continue learning and developing in your role and beyond.\n\n\n\n\nWhat you need to succeed in this role : \n* Ideally 1 + year of experience in a SaaS B2B customer support role or transferable experience/skills\n* Fluency in English & French is mandatory. Another European languages is a plus\n* Excellent written and verbal communication skills\n* Familiar with ticketing tools and systems\n* An understanding of how CRMs systems work\n* Strong understanding of basic computer skills\n* Technical aptitude (ability to understand and explain technical concepts to customers and other internal stakeholders)\n* A curiosity to understand and troubleshoot complex customer inquiries\n* Strong sense of time management and prioritization of work\n* Exhibit uncompromising empathy \n* Ability to multi-task across different platforms and forms of communication\n* Willingness to work with multiple teams in an international and multilingual remote environment \n\n\n\n\n\n\n\nWe know that success comes from smart work and deserves to be recognized and rewarded\n\n\nWe value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.\n\n\nIf you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!\nAircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.\n\n\nWhy join us?\n\n\n🚀 Key moment to join Aircall in term of growth and opportunities\n💆♀️ Our people matter, work-life balance is important at Aircall\n📚 Fast-learning environment, entrepreneurial and strong team spirit\n🌍 45+ Nationalities: cosmopolite & multi-cultural mindset\n💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)\n\n\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. \nWe promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. \nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.\n\n\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$140,000 — $160,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote EMEA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Mast Reforestation (Mast): \n\n\nAs the leading end-to-end reforestation company in the U.S., Mast is on a mission to make reforestation scalable. As bigger and hotter fires destroy more forestland every year, Mast provides fast, resilient forest restoration for landowners impacted by devastating wildfires. As the only vertically-integrated reforestation company in the industry, Mast has removed the financial, procedural, and seed supply barriers that typically stand in the way of getting reforestation done. Mast collects native, diverse seed species and manages site preparation, planting, and ongoing monitoring, delivering high quality projects. By assembling first-of-its-kind third party capital, Mast delivers these projects at no-cost to landowners. With trusted forestry companies Silvaseed and Cal Forest in its portfolio, Mast is the largest seed bank and reforestation container stock producer in the Western U.S. Mast is also an innovation center for the non-timber forestry supply chain, developing various biological and technical products for achieving land management goals more efficiently. To learn more, visit www.mastreforest.com and watch this video of our recent Montana project (hyperlink: https://www.mastreforest.com/reforestation)\n\n\nIf you’re inspired by our work, we’d encourage you to apply!\n\n\nWhat you'll be doing:\n\n\nThe VP of Sales will be responsible for scaling Mast’s revenue by managing the two small teams generating a pipeline of growth on both sides of our business: securing post-fire landowner reforestation projects and selling the carbon credits that fund that work. In the first six to twelve months you’ll work both as an individual contributor and team manager as a new product is brought to market. Once processes are established and the pipeline becomes more robust, you’ll focus on nurturing the team and pipeline growth while evolving our systems and processes. The outcome of your work will be the advancement of carbon offset projects that will result in thousands of legally protected acres of post-fire forest being restored while removing thousands of tonnes of carbon from the atmosphere over the ensuing decades.\n\n\n\nJob Responsibilities - Grow Revenue:\n* Provide on-going direction on a customer specific go to market strategy to ensure a robust sales funnel\n* Lead the Originators and Carbon Market Partnership Directors to pilot innovative approaches that grow our addressable market\n* Evaluate partnerships and M&A opportunities that accelerate the business\n* Partner with Product to advance due diligence processes by carbon buyers, registries, and ratings agencies\n* Build and grow relationships with customers, partners, registries, rating agencies, and financiers that can be leveraged to achieve the company’s objectives\n* Partner with Finance and company leadership to develop a pricing strategy\n* Clearly define the sales motion and build the systems and processes that support it. Incorporate methodologies for continuous improvement\n* Drive a data-centric culture utilizing salesforce to drive funnel metrics, reporting, and analysis\n* Work with the CEO and leadership team to personally negotiate and shepherd high profile deals to closure as appropriate\n* Partner with People Operations to create appropriate incentives for the sales organization\n\n\n\nJob Responsibilities - Grow the Company:\n* Represent the voice of the customer within the Mast leadership team\n* Make strategic connections between landowner, carbon credit, and nursery sales to strengthen our business model\n* Partner with Marketing to develop an integrated content strategy that builds company brand while delivering business results\n* Be a strong advocate for systems, processes, and governance that optimize work between teams and streamline our business operations\n* Be a role model customer-centric behavior for the entire organization\n\n\n\nQualifications:\n* 10+ years of sales experience scaling an enterprise sales organization\n* Understanding of voluntary and regulated carbon markets including credit types, offset methodologies, standards bodies, ratings agencies and the ecosystem of players in these markets.\n* Deep understanding of project development, project lifecycle, financial models and contract negotiation\n* Strong counter-party negotiating skills and consensus building in multi-faceted customer negotiations\n* Ability to build, manage and grow an interdisciplinary team across multiple, multi-phase complex customer engagements moving towards customer agreement simultaneously\n* Highly personable in person or over the phone matching customer need to contractual obligation\n* Deep experience in CRM (SalesForce preferred) platforms and experience with company-wide integration and reporting\n* Mission-oriented individual looking for an opportunity to mitigate climate change\n* Ability to travel (20%)\n\n\n\nPreferred Qualifications\n* Experience with carbon credit sales and an existing network with buyers\n* Experience in the forest industry with an understanding of the complexities and timelines associated with high quality reforestation projects\n* Experience in real estate including exposure to commercial buyers, tribes, and land trusts\n* Experience with public sector sales at the local, state, and federal levels\n\n\n\n\n\n$170,000 - $210,000 a yearSalary posting and Benefits of working at Mast Reforestation and its subsidiaries: \nThe compensation package includes a base salary plus numerous benefits (see below). As of October 2024, the geo-located base salary for this role falls within this band: $170,000-$210,000 per year. This position is qualified for incentive compensation. We’ll determine the final base salary based on the candidate’s relevant experience, skills level and residing location during the hiring process.\n\nMast Reforestation, Silvaseed & Cal Forest offer:\n\n\n- Competitive salary\n- Location-based compensation\n- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans\n- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents. \n- Company paid Short Term Disability insurance and Group Term Life insurance\n- Company’s incentive stock options (ISO) for eligible employee groups\n- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.\n- Commuter Benefits in eligible cities\n- 6 paid holidays. Two company-wide closing weeks per year. \n- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.\n- Allowances for out-of-state employees\n- Relocation support for out-of-state employees\n- Our Seattle office is dog friendly!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Censys, our mission is to bring internet visibility and intelligence to the world’s security teams. Our platform not only identifies potential threats, but provides actionable insights and enables proactive defense strategies. Founded by researchers and practitioners, we are deeply committed to the quality, trustworthiness, and transparency of our data and results. As our own strongest critics, we continuously innovate to better understand the Internet and empower our customers with the visibility they need to succeed.\n\n Role Summary:\n\nAs our Web Product Manager, you will play a critical role in the growth and scale of Censys. You will define and drive the website strategy and conversion optimization roadmap for Censys.com. The ideal candidate is data and results-driven, highly creative and excited about experimentation, and has a passion for improving the customer experience and journey. \n\nWhy Censys Sticks Out:\n\n\n* Humble Brilliance: We celebrate intelligence and foster a culture where tackling cybersecurity challenges is exciting and rewarding.\n\n* A Mosaic of Minds: Our diverse team brings together various talents and backgrounds, fostering true innovation through diverse perspectives.\n\n* Thinkers and Tinkerers: At Censys, we encourage questioning the status quo, experimenting, and pushing boundaries to drive breakthroughs.\n\n* Coffee-Fueled Collaboration: Collaboration is at the heart of our success, fueled by a shared passion for disrupting the cybersecurity scene.\n\n* Trailblazing Impact: Your innovations at Censys make waves in real-world cybersecurity, shaping the future and leaving a lasting legacy.\n\n* Life Beyond the Firewall: We prioritize work-life balance and support your well-being inside and outside the office.\n\n* Empowered Voices: Your voice matters at Censys; we champion an inclusive culture where diverse perspectives drive change.\n\n\n\n\nWhat You’ll Do:\n\n\n* Own the overall Censys website strategy and user experience from when someone lands on our website to when they enter our marketing and sales funnel\n\n* Build and lead the execution of conversion rate optimization to drive acquisition, conversion, and retention on the Censys website\n\n* Collaborate with Marketing, Product, and Creative to optimize existing website pages while ensuring accurate messaging, impactful CTAs, and effective buyer journeys \n\n* Drive continuous improvement on the website through a roadmap of ongoing experimentation and testing and a deep understanding of our website visitors and customer segmentations\n\n* Analyze and monitor page performance and user behavior across all of our website pages and landing pages in order to continuously iterate and improve on the strategy\n\n* Work closely with Product and our Demand Generation team to develop strategies that effectively convert Free Users, PLG customers, and enterprise customers across our different product lines. \n\n* Develop dashboards, tracking, and key KPIs to measure website performance, retention, and conversion, and contribution to pipeline and revenue\n\n* Work closely with our Content, Product Marketing, and Design team to ensure a cohesive website strategy and seamless execution \n\n* Develop best practices, guidance, and templates for building new website pages as we continue to grow and evolve our website \n\n\n\n\nWhat You’ll Bring:\n\n\n* 4+ years of experience leading web strategy and conversion rate optimization at a SaaS company\n\n* Knowledgeable in the technical aspects of running a website including UX, SEO, and domain management\n\n* Experience with web design, product management, and content strategy a plus\n\n* Experience using data and insights to inform requirements, ideas, and strategies with hands-on experience with Google Analytics and other business intelligence tools \n\n* Extensive experience leading hypothesis-driven A/B tests and running website experimentation at scale \n\n* Experience developing a website strategy from the ground-up and scaling as the company goals is a plus\n\n* Excellent project management skills with the ability to lead multiple projects across a variety of stakeholders\n\n* Ability to adapt and thrive in an extremely fast paced environment \n\n\n\n\nOur target salary range for this role is between $110,000 USD and $165,000 USD + bonus eligibility and equity.\n\nIn addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.\n\nThis role is required to be located in one of our offices three days per week (Ann Arbor, Kirkland, Los Altos, or Washington D.C). \n\nDon't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they feel they meet every qualification. At Censys we are dedicated to building a diverse, inclusive, and authentic workplace - so if you're excited about this role but your past experience doesn't align perfectly with every listed requirement in the job description, we encourage you to apply anyway. You may be exactly who we need to fill this role or others! \n\nWe value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal-opportunity employer. \n\n#LI-Hybrid\n\n#LI-AC1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Marketing and Sales jobs that are similar:\n\n
$42,500 — $77,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About Flipp\n\nFlipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. \n\nWe help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.\n\nAt Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.\n\nAs the Processing Support Specialist (6 month contract), you will be responsible for owning and executing flyer processing tasks for the Content Team. They will also support various departments across Flipp and triage, remove blockers and provide updates on projects and tasks assigned to them. They drive content quality and accuracy and are responsible for their assigned tasks from stakeholders.\nWhat you'll get the opportunity to do:\n\n\n* Support Vendor Management team with stakeholder tasks through triage, problem-solving, and execution of tasks.\n\n* Own and execute assigned parts of the flyer pipeline, helping complete the flyer digitization process\n\n* Troubleshoot ambiguous processing and technical errors related to our internal system\n\n* Support on adhoc Flipp projects - execute tasks that have been allocated, keeping the team informed of progress as well as any issues that may arise. \n\n* Track vendor performance and KPIs escalating and reporting to VM and Lead when necessary\n\n* Work with Vendor Management and cross-functional teams to coordinate the maintenance of documentation of outsourcing processes and tasks to ensure efficiency and high quality. \n\n\n\nWhat you'll bring to the team:\n\n\n* Proof of effectively working in a team environment with multiple priorities \n\n* Availability to work 25-30 hours per week on a part time basis\n\n* Completing work independently\n\n* Resourcefulness and problem solving\n\n* Highschool Diploma or Equivalent\n\n\n\nOur promise to each other:\n\n\n\n\n\n\n\nWhat we bring:\n\n\n* An inclusive, collaborative environment where your voice matters \n\n* A remote first environment \n\n* The tools and opportunities you need to grown and develop \n\n* Every opportunity to own your success\n\n\n\n\n\n\nWhat you bring:\n\n\n* Your authentic self, everyday \n\n* Your best work, from anywhere \n\n* An appetite for learning, curiosity, and a growth mindset \n\n* Motivation, initiative and the mind of an entrepreneur\n\n\n\n\n\n\n\nHere’s how to apply:\n\nIf you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.\n\nFlipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.\n\nA member of our recruitment team will respond to you in the coming weeks.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Recruiter and Recruiter jobs that are similar:\n\n
$20,000 — $50,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nARE YOU AN ACCOMPLISHED LEADER WITH A TECHNICAL EDGE, READY TO INSPIRE AND ELEVATE A TEAM OF ELITE TPMS?\n\n\n\n\n \n\n\n\n\nThen Jobber might be the place for you! We’re looking for a Group Lead, Technical Program Management to be apart of our Systems group! \n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\nThe role: \n\nReporting to the Director of Technical Program Management, the Group Lead, Technical Program Management will primarily manage a portion of our Technical Program Managers, working with internal stakeholders to build, support and maintain the operating functions within Jobber. This role will work collaboratively with stakeholders across Jobber. \n\nThe team:\n\nThe systems group works with the fundamental technology pieces that make up Jobber, Production Engineering, Frontend and Backend Foundations teams. We are always looking for ways to drive impact in how Jobber’s technology operates, and how we can continue to help Jobber scale sustainably. We work closely with the Product team to ensure that changes are in the best interest of the customers we serve, and are always looking for ways to improve their experience. Performance, quality, uptime, and speed to deliver quality code are some of the key pillars with which we look at our work. We sometimes work across teams and across business silos within Jobber, and we look for solutions that will drive success across the whole organization, not just within our teams.\n\nThe Group Lead, Technical Program Management will:\n\n\n* Facilitate, collaborate, maintain and ship the Roadmap for assigned focused areas, while connecting product, internal roadmaps and technical strategy for Jobber. \n\n* Ownership over the creative process of generating, developing, and curating new ideas.\n\n* Discovering and understanding the connections between people’s day-to-day work, the overall product vision, technical strategy and scaling, and customers’ (internal and/or external) needs, you can prioritize building what matters to achieve product goals and initiatives.\n\n* Manage strategic goals, initiatives, and required tech investment. \n\n* Mentorship: Balance coaching, feedback, and mentorship of your team to get better at their craft, and achieve their career ambitions. \n\n* Hold the team accountable to a quality roadmap that is delivered in a timely manner.\n\n* Foster collaboration: Partner and collaborate with the respective leadership teams and stakeholders in the focus areas of your team. \n\n* Help drive large scale initiatives, with high amounts of change management.\n\n* Have a close relationship to technology. You’re able to communicate business requirements to a technical audience, and understand the implications of the solutions placed by the engineering members.\n\n* Own cascading engineering metrics and goals for each team and their area of responsibility.\n\n\n\n\nTo be successful, you should have: \n\n\n* Demonstrated experience as Technical Program Manager or Technical Product Manager for an internal engineering team. \n\n* Experience in SAAS business and an understanding of the basic SAAS metrics that lead to business success.\n\n* Dedicated management experience, managing people in an always-changing and often quick growth environment. Ability to provide feedback, advise and/or steer TPMs in the right direction based on business and user goals.\n\n* A strong technical background that has allowed you to support interactions with engineering teams. \n\n* Next level communication skills. Your written and verbal communication skills help articulate the voice of the customer and the needs of the business. \n\n* Ability to communicate business requirements to a technical audience, and understand the implications of the solutions placed by the engineering members.\n\n* A data mindset. You look to data to define a problem and you also look to data to demonstrate success. You are energized by the ability to contextualize your work through various tools, systems and processes.\n\n* A desire to collaborate. To deliver high-quality features as quickly as possible, you’ll need to partner with many different people and departments.\n\n* Execution excellence. Creating insights is one thing – leading and driving execution is another. You are motivated by getting things across the finish line and have a solid track record of managing projects and multiple priorities at any given time.\n\n* A knack for the details, with an understanding of the big picture. In your role, the details matter, and help drive your team forward with a sense of direction and clarity. \n\n\n\n\n\n* Ownership. You are driven to do the right things for your work and are accountable for the outcomes of the Technical Program Managers that you lead.\n\n\n\n\nNice to haves: \n\n\n* Previous experience with systems teams, having worked in one or more areas (infrastructure, mobile or web front-ends, APIs, etc).\n\n* Experience with integrating multiple disparate systems in a sustainable and maintainable way.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Mobile and Backend jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe're looking for Senior Developers to join our Grow My Clinic team. This is a brand new team we are assembling to help our allied health practitioner customers grow their practices while having more time to deliver the services their patients need. We’re working on a multi-year green-field project and are looking for an experienced software professional to play an important role in realizing our vision for Grow My Clinic. This is a significant opportunity to solve a key set of problems for our rapidly customer base and to further Jane’s mission of Helping the Helpers.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day. \n\n\nWe really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of. \n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision. \n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack. \n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving. \n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $117,100 and a maximum annual salary of $182,900. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $139,000 to $146,300. It's also possible to join Jane at a salary above or below this, which would mean a salary below $139,000 which typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $146,300 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge.\n\n\nAt Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\nMore information on Jane's benefits package can be found here.\n\n\n\nThe impact you could have… \n* Your role will have significant responsibilities for contributing to the technical vision for the Grow My Clinic product, helping us move quickly, fail fast, and set the stage for significant scale in the future.\n* You will have the opportunity to participate in key decisions on infrastructure, data model, services, and interface, and be a force multiplier on what we can achieve going forward.\n* You will have the opportunity to build on your leadership and mentoring skills, working with your fellow developers to grow their skills and confidence.\n* You will use your experience in building quality software quickly to help us show one another what is possible when we combine effort and ability.\n* You will help us make a material impact on our customers’ ability to deliver their services to more patients, and subsequently help those patients improve the quality of their lives.\n* By helping us be true to our value for building delightful products, you will help us create advocates in the market and fuel the growth we can achieve.\n\n\n\nThe experience we feel we need:\n* Someone who can independently take charge of a specific component within our product, making swift and decisive progress. While collaboration remains a key part of our culture, we need someone who is confident in their ability to own and deliver a crucial piece of our application.\n\n\n* Lead the development and maintenance of critical components within the Grow My Clinic product, covering both backend and frontend aspects.\n* Utilize your expertise in technologies such as Ruby on Rails, React, PostgreSQL, and AWS to build robust, scalable solutions.\n* Act as a technical mentor, guiding less experienced developers and fostering a collaborative team environment.\n\n\n* Extensive full-stack development experience, with a strong grasp of infrastructure, backend, and frontend technologies.\n* Competency in containerization and orchestration tools, with exposure to platforms like Kubernetes or Amazon Elastic Container Service.\n\n\n* Significant experience in at least one of the following areas: designing and integrating APIs, developing modern, responsive web application interfaces, handling sensitive data (PHI and PII) with a focus on security and compliance, implementing DevOps practices, including CI/CD, and building reliable, observable systems, leading 0 to 1 software product development initiatives. \n\n\n* Proactive and capable Senior Developer who can bring their wealth of experience to our team, helping to drive the Grow My Clinic product forward efficiently and effectively.\n\n\n\n\n\nAt Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.\n\n\nWe want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.\n\n\nWe do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Developer, Amazon, Swift, DevOps, Ruby, Senior and Backend jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCollaboration and innovation, while staying humbly open is at the root of our identity. Brevo, formerly known as Sendinblue, is the leading Customer Relationship Management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales tools such as Marketing Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales in one CRM suite. Brevo reached the coveted Centaur status with $100M ARR in January 2023, and has more than 800 employees globally. Its global operations are headquartered in Paris. \n\n\nAs the recipient of 2022 Best in Biz SMBs and 2023 Built In Best Places to Work awards, we truly value creating a space where our team members and clients feel that they are heard and respected. North America is our fastest growing market and this is a heavily influential role. If you’re looking for a fast-paced and exciting environment where your potential for growth and development is unlimited, then we look forward to meeting you soon! \n\n\nWe are looking for a talented and experienced Software Developer to join our team and help us to create and maintain scalable Elixir applications with a focus on voice technology. In this role, you will be responsible for programming, designing, implementing, and deploying Elixir clusters via Kubernetes. The team is currently fully remote and so is the position, but an office is always available in any of Brevo’s locations. \n\n\nIncluding a GitHub link or similar in your application will greatly enhance our ability to assess your skills and experience.\n\n\n\n\n\nAs a Software Developer - Elixir Focus , you will:\n* Develop highly scalable voice applications.\n* Deploy applications using Kubernetes.\n* Ensure application stability and performance through proactive maintenance.\n* Collaborate with cross-functional teams to deliver seamless user experiences by integrating applications with other systems.\n* Continuously iterate on applications to meet evolving market trends and user needs.\n\n\n\nWhat will contribute to your success: \n* Solid understanding of backend app development and the ability to engineer mitigation techniques using Elixir (at least 3 years of experience).\n* Open to learning additional languages and technologies while working on Elixir projects (company main language is Golang)\n* Excellent English and strong experience in a multicultural environment.\n* Ability to pick up new technology concepts on the fly and discuss with both technical and non-technical stakeholders.\n* Analyze problems and build solutions that are powerful, scalable, and reliable.\n* Highly positive attitude and ability to build conducive working relationships with colleagues from all levels.\n* Passionate about bringing value to customers rather than just building a technology.\n* Experience in working with Twilio or other CPaaS and understanding telephony is a plus.\n* Experience in deploying and scaling Elixir clusters in the cloud is a plus.\n\n\n\nWhat we offer:\n* Join a Dynamic Team: Be part of an international, collaborative scale-up environment thriving in a hyper-growth context.\n* Ownership Plan: Participate in our unique Ownership Plan inspired by ESOP or stock programs, offering a significant bonus upon financial success.\n* Meal Vouchers: Enjoy daily meal vouchers from Edenred worth €8.\n* Health and Wellness: Gain access to a myClubs membership to stay active and healthy.\n* Family Support: Benefit from one month of fully paid second parent leave.\n* Workspace Support: Receive a budget to support your home office setup.\n* Co-Working Space: For those outside of Austria, we co-finance a co-working space to ensure you have a productive work environment.\n* Global Connections: Participate in company offsites and inter-office trips, fostering global collaboration.\n* Continuous Learning: Access English and German classes, plus over 155,000 courses on Udemy to support your professional growth.\n* Team Meet-Ups: Join us in Vienna twice a year for meetings with the Phone & Meetings Team!\n* Relocation and Visa Support: We offer a relocation package and visa sponsorship for international talents.\n* ...and much more!\n\n\n\nMeet us!\n* Call with TA\n* Hiring Manager Interview \n* Case study/Pair programming \n* Team Interview\n\n\n\n\n\nBrevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. \n\n\nBrevo values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Marketing, Sales, Engineer and Backend jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGermany, Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are looking for an Intermediate Developer at Jane to join our growing team. As Jane continues to scale, we need someone who is passionate about taking on complex projects and eager to develop their skills. This role is essential for helping us support and nurture our expanding team, providing a great opportunity to make a significant impact and grow with us.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day. We really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of. \n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision. \n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack. \n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving. \n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $90,000 and a maximum annual salary of $135,000. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $106,900 to $112,500. It's also possible to join Jane at a salary above or below this, which would mean a salary below $106,900 which typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $112,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge.\n\n\nAt Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\nMore information on Jane's benefits package can be found here.\n\n\n\nThe impact you could have… \n* Enhance the developer experience by ensuring our solutions are user-friendly and efficient for fellow developers.\n* Work closely with senior developers to refine and implement solutions, contributing to a collaborative and innovative work environment.\n* Deliver high-quality, secure, and reliable code, especially in frontend platform development and accessibility, supporting our commitment to customer satisfaction.\n* Participate in project planning and execution, improving CI/CD pipelines and developer tools to ensure timely and effective delivery.\n* Develop deep technical knowledge in areas like frontend platform architecture or design systems, becoming a key contributor to our team's technical excellence.\n\n\n\nThe experience we feel we need:\n* You are proficient in TypeScript and modern frontend frameworks, particularly React.\n* You have experience with design systems and their implementation.\n* You are familiar with frontend build tools and module bundlers, such as webpack.\n* You have knowledge of accessibility (a11y) best practices and experience integrating them into projects.\n* You have experience with CI/CD pipeline development and enhancements.\n* You are familiar with developer tooling and improving the developer experience (DevX).\n* You understand security and reliability standards in frontend development.\n* You have a growth mindset, eager to learn and grow, continually seeking to improve your skills and stay updated with industry trends.\n* You have a collaborative spirit, working closely with team members and fostering a supportive and cohesive team environment.\n* You are DevX-oriented, committed to enhancing the developer experience and ensuring solutions are user-friendly and efficient.\n* You are a proactive problem solver, taking initiative to identify and solve issues, driving positive changes and innovations.\n* You have attention to detail, delivering high-quality, clean code that meets security and reliability standards.\n* You are adaptable, flexible in handling changing requirements and priorities in a fast-paced environment.\n* You are an effective communicator, clearly articulating ideas, providing constructive feedback, and documenting work comprehensively.\n\n\n\n\n\nAt Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.\n\n\nWe want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.\n\n\nWe do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, Typescript, Senior and Engineer jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe're looking for Senior Software Developers at various levels to join Jane's Clinical Group. This group of teams is responsible for allowing practitioners to focus on providing the best patient care. This group owns features in our app like charting, intake forms, clinical surveys, integrations, and more. We’re also building for a new type of Jane user - the 3rd party developer. Providing extensibility opportunities in our charting domain is a new, multi-year initiative that you’ll get to play a role in shaping. Most of our roles are full-stack though we allow that developers may tend more to front-end or back-end focus.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day.\n\n\nWe really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of.\n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision.\n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack.\n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving.\n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $117,100 and a maximum annual salary of $182,900. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $139,000 to $146,300. It's also possible to join Jane at a salary above or below this, which would mean a salary below $139,000 which typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $146,300 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge.\n\n\nAt Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\n\nThe impact you could have… \n* Collaborate closely with your team, technical leaders and cross-functional groups to ship impactful features that directly benefit our customers.\n* With more seniority, take on a leadership role by helping to drive projects, set goals and mentor fellow developers to foster growth and excellence within the team.\n\n\n\nThe experience we feel we need:\n* Recent Ruby on Rails experience as well as TypeScript and React. Consideration will also be given to specialized experience covering just the front-end or back-end of our stack.\n* Experience with systems design and dealing with technical complexities on solutions or projects.\n* Experience applying API design principles.\n* Experience in agile environments or with incremental delivery of value to customers.\n* Experience in up levelling a team from an engineering or operational excellence point of view.\n* Experience developing software in regulated industries like healthcare or payments.\n\n\n\n\n\nAt Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace. \n\n\nWe want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves. \n\n\nWe do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, Typescript, Ruby, API and Senior jobs that are similar:\n\n
$65,000 — $112,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Us\n\nCipherHealth is an award-winning digital patient engagement company committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has helped define the patient engagement category, delivering groundbreaking tools and superior services to help health systems deliver patient-centric, quality care that improves clinical outcomes, drives operational efficiency, and creates sustainable financial value through a full suite of communications solutions.\n\nCipherHealth’s automated, scalable platform empowers healthcare organizations to drive meaningful conversations among patients, provider staff and caregivers, regardless of care setting, thereby achieving new standards for patient care and accelerating the digital transformation of the industry. \n\nCustomer Success Manager\n\nAs a Customer Success Manager, you will cultivate relationships with the CipherHealth client base, ensuring that they achieve maximum value from the CipherHealth product suite and encouraging them to expand their usage of the software. You will be responsible for working directly with client executives and business sponsors throughout the customer lifecycle, ensuring that there is alignment in a shared customer journey that aligns with adoption, expansion of software usage, and renewal.\n\nResponsibilities\n\n\nEstablish and maintain trusted advisor relationships with customer executives and project champions, ensuring that CipherHealth activities are closely aligned with the customer’s business strategy and intended success metrics.\n\nBe a subject matter expert on the CipherHealth platform\n\nEnable successful onboarding of CipherHealth to customers, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in person\n\nStrategically manage the overall relationship for a portfolio of CipherHealth’s customers, while also spearheading strategic business reviews on an agreed-upon cadence-\n\nDevelop strong working relationships with Technology, Product, Analytics, and Implementation teams in order to effectively deliver value to CipherHealth customers\n\nIdentify opportunities for customers to act as CipherHealth advocates (e.g. referenceable, testimonials, case studies) and collaborate with Marketing\n\nEnsure appropriate response, escalation and closure of initiatives, customer requests and/or issues in conjunction with the use of the CipherHealth solution\n\nMonitor customer utilization and acceptance rates to identify patterns/trends\n\nMaintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement\n\nCollaborate closely with Growth to support customers, renewals, and expansion opportunities\n\nRepresent the voice of the customer to inform our sales process and product roadmap of product opportunities and enhancements\n\nIdentify upsell opportunities and engage CipherHealth’s Growth Team \n\nConvert 1-year contracts into a multi-year long-term contracts increasing CipherHealth’s ACV\n\nIdentify opportunities for existing customers to maximize platform adoption and utilization\n\nConduct analysis to identify customer opportunities and recommend strategies that address customer-specific needs to improve the organization’s results\n\nStrategize with the broader CipherHealth team including Growth,Technology, and Operation leads to identify new opportunities and service areas\n\n\n\n\nRequirements\n\n\nBachelor’s Degree in Business, Health Management, Public Health or related major, or comparable education and work experience\n\n3-5 years of experience in a B2B client management role in healthcare software or technology, or similar experience in healthcare consulting or professional services\n\n\n\n\nKnowledge, Skills and Abilities\n\n\nExperience working with a CRM platform; comfort using the CRM as a personal productivity management tool (i.e. activity logging)\n\nExperience with other similar software systems and/or patient engagement software applications\n\nStrong analytical skills to be used when determining customer workflow, facilitating logic-based product discussions and troubleshooting implementation issues\n\nTechnical writing and documentation experience\n\nAbility to cultivate positive working relationships with clients and co-workers\n\nExcellent communication skills, including writing, proof-reading skills and speaking\n\nAbility to effectively communicate technical information in non-technical terms\n\nAbility to manage multiple projects and work assignments concurrently\n\nStrong interpersonal skills, including, but not limited to demonstrating patience, flexibility, consideration, diplomacy, tact, confidence – overall effectiveness in dealing with adult learners\n\nAbility to prioritize, schedule and organize work – perform under tight deadlines with on-going changes in priorities\n\nAbility to accomplish job requirements with limited supervision\n\nStrong sense of professionalism and personal accountability\n\nAttention to detail and a high work ethic\n\nProven ability to manage multiple projects and priorities \n\n\n\n\nHow We Invest In You\n\n\nCompensation: Competitive/equitable salary, bonus or commissions, and equity\n\n\nBase Salary range: USD $110,000 -$115,000 annually\n\n\n\n\n\nHealthcare that begins on your first day:\n\n\nGenerous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)\n\nHSA/FSA plans\n\nShort and Long-Term Disability\n\nLife and Personal Accident Insurance\n\n$40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases\n\nWeekly virtual yoga classes\n\nEmployee Assistance Program (EAP)\n\nAdoption Assistance\n\n\n\n\n\nRetirement: 401(k) at three months of employment — with a match upon enrollment!\n\nTime away:\n\n\nDiscretionary PTO + 13 paid holidays\n\nParenthood: Competitive paid parental leave and flexible return to work policy\n\n\n\n\n\nRecognition:\n\n\nGenerous Employee Referral Program - earn cash for each employee referral that is hired\n\nYearly Cipher-versary stipend\n\nCi-Phives - receive public kudos and gift cards from peers and managers\n\n\n\n\n\nCulture:\n\n\nCARE2 Values\n\nBi-Weekly All Hands Meetings\n\n$40/employee monthly “Fundowment” for team bonding events\n\nEmployee Resource Groups such as Rainbow Room and BIPOC Group\n\nYearly donations to organizations that contribute to a more equitable world\n\nWeekly Lunch & Learns and robust onboarding / training programs\n\nRemote-first team: $50 per month reimbursement in your check for WFH expenses\n\nYou’ll receive a new Macbook laptop, other hardware, and company swag upon hire\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.\n\n\nTTEC Digital is seeking a Sales Enablement Content Strategist to join our marketing department. This is a 100% fully remote role. \n\n\nReporting to the Manager of Content Strategy & Production and working in close tandem with the TTEC Digital Practice Marketing and Sales teams, this experienced content writer and B2B content expert will directly contribute to sales enablement efforts designed to generate leads and drive revenue. This professional will partner with creative staff on a range of ambitious and innovative projects, while also maintaining individual responsibility for delivering high-quality content. Primary responsibilities include developing and measuring the success of sales enablement content; maintaining consistency and scalability across the overall sales enablement content library; and governance of our sales enablement platform, Seismic.\n \nThis professional will contribute to and execute on TTEC Digital’s sales enablement content strategy, collaborating with other creatives and marketing managers. Applicants should provide a portfolio that demonstrates the development of engaging sales enablement materials within a B2B industry, with highly technical subject matter.\n \n\n\n\nWhat you'll be doing: \n* Your First Week: You’ll learn the ropes, gaining understanding of what we do and the voice of our company. the culture of our team, and the state of our brand. You’ll explore the current state of our sales enablement materials within Seismic. \n* Your First Month: You’ll gain understanding of our internal business partners and begin forming a foundational understanding of our brand. You’ll meet subject matter experts from throughout the company, understand our go-to-market strategy, provide insight into how we can optimize, and begin delivering content to supplement planned marketing activities.\n* Your First Three Months: You will be fully contributing to content strategy and execution across our business and working diligently with our marketing managers to craft successful sales enablement materials. You will understand your KPIs and goals and be at a point to see returns on the first efforts to which you contributed.\n* Your First Six Months: You will be seen as an expert in our sales enablement content, have full understanding of how to successfully equip our sales team. You will be working collaboratively with our other content team members and creatives to expand the breadth of our materials, and working with our marketing managers to help them understand how content can innovate and augment their sales enablement activities.\n* First Year & Beyond: You will have established a record of successful content development and execution, demonstrated your leadership capabilities around sales enablement, collaborated with peers in our marketing space and communicated regularly with business leaders across our company. You will be contributing to multiple marketing activities simultaneously, turning in deliverables on time and with outstanding quality. You will continue to drive the development of future best practices on an ongoing basis within our Creative team.\n\n\n\n\nKey Accountabilities:\n* Writing & Creative Thinking: Creation, editing, and optimization of content for use in sales enablement. Application of storytelling skills to create appealing, satisfying, and informative content. \n* Strategy: Application of subject matter expertise around sales enablement, applied in conjunction with macro-level content strategy from Marketing leadership, to achieve marketing goals.\n* B2B & Technology Expertise: Leverage fluency of our industry, our clients, and our expertise to think creatively, act quickly, and plan thoughtfully for what comes next.\n* Communication: Work with other members of the team to create a consistent story across all platforms, teaming up with subject matter experts and organizational leaders around production, post-production, and delivery of content. \n* Collaboration: Partner with practice marketing managers and sales teams to develop content that supports sales goals, augments the brand and drives success. Work to assess the effectiveness of launched content, proactively working to improve and finesse sales enablement strategy for ongoing success. \n* Innovation: Continually drive expansion of what we do and how we do it; developing emergent best practices, and creating new forms of content to achieve sales enablement goals. \n* Analytics: Measure, track, and report on content metrics to evaluate sales enablement results and effectiveness across practices.\n\n\n\nWhat you'll bring: \n* Bachelor's Degree in marketing, communication, journalism, or related area.\n* Experience in B2B marketing, preferably in customer experience, technology, or software industries.\n* Knowledge and demonstrated abilities around the development of sales enablement materials to support B2B sales teams. \n* To be considered, candidates must provide a link to an online portfolio or work samples.\n* Proficiency in AP style rules and editorial standards\n* Experience managing a robust content management system such as Seismic. \n* Demonstrated skills in creativity, strategy, and project management. \n* Ability to influence, manage, change, and inspire colleagues and peers without direct authority.\n* Excellent communication skills to pitch ideas and messaging, provide creative direction to technical SMEs, convey project needs, and listen and hear other’s messages. \n* Preferred: Experience in B2B and IT services\n* Previous experience working with Sales & Marketing teams in a B2B environment\n\n\n\nWhat you can expect\n* The anticipated range for individuals expressing interest in this position is $ 75K to $95K Actual compensation offers to a candidate may vary based on geographic location, work experience, education, and/or skill levels. \n* This position is eligible to participate in an annual incentive program.\n\n\nBenefits available to eligible employees include\n* Medical, dental, and vision \n* Tax-advantaged healthcare accounts\n* Financial and income protection benefits\n* Paid time off (PTO) and wellness time off\n\n\n\n\n$75,000 - $95,000 a year\n\n#LI-JF1\n\n\nAbout Us\nTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.\n\n\nWe are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.\n\n\nTTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.\n\n\nRarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.\n \n\n\n#LI-RemoteUS \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Writer, Marketing and Sales jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS: Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Senior Product Manager, you will work cross-functionally to drive the ideation, prioritization, definition, and delivery of features, ensuring we are building category-defining products at a best-in-class pace. At Crossbeam, we are passionate about creating a product our users love. The product team is responsible for defining and executing on the best path to that product, then iterating until the desired outcome is met. This means shipping early, often, and with constant measurement of our progress and success.\nResponsibilities include: \n\n\n* Roadmap Planning. Define the best path to product success in a large product area. You will analyze inputs like our core vision, user feedback, usage data, and the market at large. You will brainstorm, define, and prioritize features to ensure we’re working on the highest-impact projects across your product area.\n\n* Measurement and Experimentation. Constantly track the success of your product efforts by analyzing usage data and gathering qualitative feedback. This data is essential for us to prove we are building a product that makes our users better at their jobs. \n\n* Domain Expertise. Communicate with customers and key stakeholders to ensure that our roadmap best aligns with the needs of our company and our market. Act as an internal authority on Crossbeam’s product capabilities and deeply understand the competitive landscape, using your informed perspectives to influence go-to-market strategy.\n\n* Scoping and Delivery. Make tough decisions about the smartest and fastest path to feature delivery, working to ensure features are delightful and useful.\n\n* Team Collaboration. Collaborate daily with product managers, engineering managers, software engineers, and product designers in a fast-paced, end-to-end process to ensure delivery of new features and functionality.\n\n* Go-to-Market Coordination. Work closely with Product Marketing on release timing and training to ensure full team alignment and education on the value and use cases for new functionality prior to launch.\n\n* Business Impact. Become an expert on our growth and revenue funnels and collaborate with the Growth team on product work impacting the growth funnel as well as analytics on product usage and feature adoption. \n\n\n\n\n \nThese are some of your traits\n\n\n* You have 5+ years of experience in a product management role, bonus if you have worked as a PM with CRM, BI, or database technology, or have a technical background.\n\n* You are an outcome-driven product manager and believe success is not just the launch of a feature, but reaching the desired outcome.\n\n* You have a track record of managing and shipping products users love.\n\n* You are organized and able to coordinate complex projects and manage cross-functional communication with senior leadership.\n\n* You love talking to customers and hearing the good, great, and not-so-great things they say about your product. \n\n* You can synthesize analytics, data, and feedback into a clear product direction. \n\n* You value experimentation as a way to iterate on products to achieve successful outcomes quickly. \n\n* You have a deep understanding of how customers use and derive value from B2B SaaS platforms. Bonus if you’ve worked as a PM on products for Sales and Marketing teams. \n\n* You value documentation as a way to record your process, decisions, and outcome of product work. \n\n* You have deep empathy for users and teammates alike. You represent the voice of the customer but can apply the lens of an internal stakeholder in the same discussion.\n\n* You have an understanding of a technical team's needs. You are familiar with the modern software development practices used to build and deploy SaaS applications.\n\n* You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.\n\n* You just read this whole list and got excited.\n\n\n\n\n \nWhat to Expect from Crossbeam's Interview Process\n\nWe go through the same interview steps for all Product Management candidates to ensure equity in our hiring process.\n\nOur process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a PMs at Crossbeam. Topics will range from Product experience to problem-solving approaches and collaboration.\n\nInterview steps:\n\n* First-round call with a Crossbeam in-house recruiter\n\n* 30 minutes with Lead Product Manager\n\n* 45 Minute presentation which we call a ‘Portfolio Review’ for a 3-person panel + a 15-minute Q&A\n\n* The final Interview is set up to meet multiple folks in succession, here's how we break it up:\n\n\n\n\n* VP of Product\n\n* Engineering Leader\n\n* Product Designer\n\n* Product Manager\n\n\n\nBenefits\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Coworking Budget\n\n* Generous Wellness Stipend\n\n\n\n\n*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $150,000-175,000 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Senior Sales Manager/Sales Director EMEA is a strategic business role responsible for driving business performance by managing a team of sales professionals in all aspects of customer accounts within the EMEA region. The primary function of this role is to accelerate the growth of sales via direct sales and channel sales. \n\nPrimary duties include collaborating with the SVP of Global Sales to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.\n\n The successful candidate will be energetic, passionate, positive, persuasive and well organized and able to demonstrate the ability to sell and lead. The candidate should have business development expertise and deal coaching abilities.\n\nThis role will focus on exceeding quarterly sales targets while developing and targeting markets and customers with potential needs for Desktop Metal products and services. The successful candidate will be adept at building and managing a sales pipeline of a team and have proven expertise in building sales year over year. In addition, the ideal candidate will work closely with marketing to drive lead generation programs.\n\nResponsibilities:\n\n\n* Drive a sales team to achieve quarterly sales performance. \n\n* Drive team sales campaigns effectively including discovery, validation of value proposition, proof of concept and closing skills\n\n* Work with a team to secure new orders for business, negotiate pricing, delivery, and related matters to achieve optimum profitability for the company.\n\n* Create rolling 90 forecasts, ensuring execution and accuracy, and taking action to ensure overall business objectives are achieved.\n\n* Create strong relationships with key client stakeholders at both senior and mid-management levels\n\n* Understand the competitive landscape and market trends\n\n* Understand and effectively communicate the company's value prop, tech, process and current partnerships\n\n* Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results\n\n* Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products\n\n* Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.\n\n* Maintain sales staff by recruiting, selecting, orienting and training employees. As well as counseling and disciplining employees; planning, monitoring and appraising job results.\n\n* Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture\n\n* Ability to identify and solve client issues strategically\n\n* Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences\n\n* Generate and maintain accurate Account and Opportunity plans in Salesforce.com\n\n* Work with internal teams on behalf of clients to ensure the highest level of customer service\n\n* Interface with technical support internally to resolve issues that directly impact partners\n\n* Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization\n\n* Drive the successful implementation and adoption of the sales and marketing automation platforms\n\n* Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age\n\n* Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality\n\n* Define contact and account quality standards in the database, defining processes and data acquisition strategies\n\n* Attend key industry trade shows and exhibitions, representing Desktop Metal and networking with potential customers.\n\n* Service all the needs of existing customer accounts, build and maintain long-term relationships, and generate new business opportunities from existing accounts.\n\n* Act as the main voice of the customer to the Desktop Metal organization, facilitating internal processes to support customer needs.\n\n* Provide feedback to marketing and product management on wins/losses, opportunities, and market trends.\n\n* Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system (preferably Salesforce.com).\n\n* Submit necessary reports, including business reviews, forecasts, and pipelines, in a timely and accurate manner.\n\n* Interface with other Sales Personnel, Accounting, Order Entry, Shipping, and other departments to assure accurate and consistent data maintenance.\n\n* Follow all company policies and procedures, supporting continuous improvement in the quality process.\n\n* Represent the company in a positive and highly professional manner.\n\n\n\n\nRequired:\n\n\n* 5-10 years of direct selling experience or channel management\n\n* 10-15 years of sales management experience\n\n* Proven success and experience in C-Level Sales and financial value selling, winning new customers.\n\n* Excellent organizational and follow-up skills, with the ability to effectively manage multiple priorities and deadlines.\n\n* Ability to thrive in a fast-paced and dynamic environment with a high degree of adaptability and resilience.\n\n* Comfortable and adept at using various workplace technologies, such as Slack, Zoom, and navigating multiple computer platforms and applications.\n\n* Team player mindset with the ability to collaborate effectively with internal and external stakeholders.\n\n* Strong communication and presentation skills, with the ability to articulate complex concepts clearly and compellingly.\n\n* Fluency in English\n\n* Remote location position, typically from a home office.\n\n* Willingness to travel within the assigned territory as needed (approximately 50% travel expected).\n\n* Team player and partner with excellent motivational and recruitment skills.\n\n\n\n\nDesired:\n\n\n* Experience selling to higher education/research labs is a plus.\n\n* 3d Printing /Additive manufacturing industry experience is a plus.\n\n* Strong technical skills facilitating conversations is desirable.\n\n* Additional languages such as German or Dutch are a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$67,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGersthofen, Bavaria, Germany
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. As we expand our programs to reach more health systems and patients, we are excited to grow our Client Success Executive team.\n\nSenior Client Success Executives serve as trusted advisors to our clients and have the critical responsibility of ensuring the retention, continued growth, and referenceability of Memora’s strategic clients. The ideal candidate will serve as a credible thought partner with Memora initiative leaders and superusers. Additionally, this role will work closely with Implementation, Product, and Growth colleagues to ensure clients maximize their value from their partnership with us. Finally, this role will work closely with the Head of Client Success to lead strategic projects to support the long-term growth and success of Memora’s Client Success team.\n\nIdeal candidates will be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Client Management Responsibilities\n\n\n\n* Own a portfolio of large, strategic accounts and hold primary relationship management with department-level clinical and administrative leaders\n\n* Develop relationships with senior- & executive-level leaders for long term account stability and growth\n\n* Develop and manage an annual account plan to proactively identify strategic objectives and actions in collaboration with internal partners (e.g., Sales, Product, Marketing) and clients\n\n* Lead recurring (e.g., monthly/bi-monthly/weekly) check-ins and prepare for & lead recurring Executive Business Reviews\n\n* Ensure execution against contractual obligations and manage internal resources to troubleshoot client experience and technical issues \n\n* Monitor and improve performance against key client health metrics (e.g., utilization, NPS, ROI) \n\n* Identify opportunities for client participation in marketing collateral (e.g., case studies, webinars, PR) and work with Marketing and client to design, develop, and publish/promote\n\n* Lead client renewals in collaboration with Memora’s Sales team to ensure timely planning, discussions and internal team coordination\n\n* Generate revenue expansion opportunities with existing accounts by leveraging existing and new stakeholder relationships\n\n\n\n\n\n* Internal/Team Development Responsibilities\n\n\n\n* Collaborate with Sales team leadership to develop processes that facilitate revenue growth with existing clients\n\n* Lead or support development of scalable processes and resources (e.g., playbooks, SOPs, training materials) to facilitate team onboarding, improve cross-functional coordination, and build consistency in client servicing and management\n\n* Represent the voice of the client internally to inform Memora’s product strategy and roadmap\n\n* Provide coaching and support to CSEs and newer team members, as needed\n\n\n\n\n\n\n \n\nQualifications (Required):\n\n\n* You have 5-8 years client-facing experience (Client Success, Account Management, Implementation) in healthcare, SaaS, or digital health serving US-based hospital systems and/or other ecosystem partners\n\n* You can communicate complex ideas clearly and concisely (both written and verbally)\n\n* You are an expert in building high-trust relationships with client project teams and leaders by understanding their needs, motivations, and challenges, and by being an advocate for them within your organization\n\n* You possess strong proficiency with analyzing and presenting data in a meaningful way (i.e., storytelling with data)\n\n* You have experience orchestrating resources within your organization to address client challenges, ensuring the needs of your clients are successfully met while also meeting any relevant business constraints\n\n* You have a bias toward action and a “one team” mentality\n\n* Ability to occasionally travel to client sites (mainly in US; 10-20% travel)\n\n* Ability to comply with clients’ COVID vaccination requirements \n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* You have prior experience building best practice Client Success processes and tools\n\n* Skillful with Google Suite and BI tools (e.g., Looker, Tableau) for creating documents and presentations, or analyses; familiarity with Salesforce\n\n* Experience collaborating with clinicians at a health system or a provider organization on clinical operations and clinical model design\n\n* You have prior experience as a clinician\n\n\n\n\nThis position offers remote flexibility allowing employees to work from home in any of the following hubs: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$67,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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