Remote Senior Associate Director Investor Relations
\nORGANIZATIONAL OVERVIEW\n\n\nThe END Fund is a leading collaborative philanthropic investment vehicle dedicated to controlling and eliminating neglected tropical diseases (NTDs). NTDs are parasitic and bacterial infectious diseases – including intestinal worms, river blindness, trachoma, schistosomiasis, lymphatic filariasis, and visceral leishmaniasis – that affect over 1.65 billion people globally. The END Fund’s vision is to ensure people can live healthy and prosperous lives free of the risk of NTDs and has set out to accomplish this by:\n\n\n- Mobilizing and investing resources for maximum impact, \n- Advocating for innovative, integrated and cost-effective NTD programs; and\n- Facilitating philanthropic and private sector engagement to end these diseases.\n\n\nBy engaging a community of activist-philanthropists and taking a systems approach, the END Fund works in collaboration with governments, local and international NGOs, pharmaceutical companies, and academic partners on the global campaign to control and eliminate NTDs by 2030. \n\n\nSince our founding in 2012 through 2023, with our partners, the END Fund has provided over 1.8 billion treatments for NTDs worth more than $3 billion. In 2023 alone, we delivered more than 270 million NTD treatments and provided over 46 thousand life-changing surgeries. The END Fund works globally in 31 countries, with a primary emphasis in Africa. \n\n\n\n\nYou can learn more about the END Fund here. \n\n\nABOUT THE END FUND’S INVESTOR RELATIONS TEAM\nThe Investor Relations team is the END Fund’s fundraising team, responsible for identifying, mobilizing, and nurturing meaningful and impactful partnerships to advance the END Fund’s mission to end neglected tropical diseases. Driven by the transformative power of collaborative philanthropy, the team works alongside a consortium of investors and champions to help harness and promote funding opportunities for historically excluded communities.\n\n\nTHE OPPORTUNITY\nThe END Fund is looking for a fundraising professional with deep foundation partnerships expertise to support the management and growth of its portfolio, as it continues to rapidly scale and strategically diversify its portfolio of investors (donors) and NTD investment opportunities. The successful candidate will support the management of a portfolio of foundations globally, and work in collaboration with the Director to develop grant proposals and concept notes for new investment opportunities and write reports for active grants. We are looking to onboard a candidate who is mission-oriented, an excellent written communicator, and who thrives in a cross-collaborative and dynamic environment. \n\n\nThe Senior Associate Director will play an integral role in the continued success of the Investor Relations team and, thus, the broader organization’s high-level financial goals. Together with the Director, they will manage 7—and 8-figure gifts from foundations globally (United States, Europe, Africa, and the Middle East). A natural and collegial team player, the successful candidate will be experienced in grant writing and reporting, including working cross-departmentally with programs and finance colleagues to develop winning proposals and informative, compelling reports.\n\n\nThis position will report directly to the Director of Investor Relations focused on institutional giving but will work cross-departmentally across all levels to efficiently deliver on their assigned deliverables. The day-to-day of this position is likely to entail proactive and reactive donor communication (written and verbal), extensive writing, coordination with other departments to secure programmatic and financial data needed for proposal development and reporting, and participation in interdepartmental meetings to ensure a holistic understanding of the organization’s programs, financials, and impact story. This is an individual contributor position with no direct reports. \n\n\nESSENTIAL FUNCTIONS & CORE COMPETENCIES\nRelationship Management\n-With limited oversight, lead management of a portfolio of foundation grants, including responding to questions, preparing information as requested, and other cultivation and engagement activities beyond formal reporting requirements, including through email, video calls, and at times, face-to-face meetings\nEnsure grant requirements are fully met, on time, and with high-quality standards. \nAdvancement Support\n-In coordination with Investor Relations team members driving new business, provide critical support for new funding opportunities that align with the END Fund’s mission and funding priorities through:\n -Leading the concept note and proposal development process by systematically collecting information, determining and enforcing timelines, and fostering cross-team collaboration to align on the proposed scope and budget.\n -Writing evocative, data-driven, and concise proposal narratives and developing and producing outreach materials requested by potential and interested donors.\n-Contribute to the maintenance of donor records in Salesforce for assigned portfolio, with support from the Senior Associate, Investor Relations.\nGrant Writing & Reporting\n-With minimal oversight, manage the full grant cycle of a portfolio of foundation investors from proposal development to award process to report writing. \n-Lead donor reporting for a portfolio of investments, including securing templates from the donor, coordinating and communicating cross-departmentally for necessary data inputs, and assembling narratives in a manner consistent with the END Fund’s expected level of quality, accuracy, and professionalism.\nCross-departmental Collaboration\n-Coordinate with the Finance team on fundraising-related initiatives, including grant spending, revenue recognition, financial reporting, and reconciliation.\n-In concert with varying actors across the organization – Board Development Committee, Investor Relations team, and other colleagues – engage in the execution of a fundraising plan to secure funding towards the END Fund’s multi-year revenue goals.\n-Liaise with programs and other END Fund staff to gather information, materials, and updates and translate them into proposals and/or donor reports\n-Work as needed with the END Fund’s communications team to produce supporting materials for proposals and reports and to develop other external communications as needed.\n-Perform other duties and responsibilities as assigned\n\n\nEDUCATION AND EXPERIENCE\n-Bachelor’s degree in a writing-intensive field, such as (but not limited to) English, communications, journalism, or marketing preferred, but not required; and/or equivalent level of related, transferable experience\n-Minimum of 5 years of relevant relationship management and communications (written and verbal) experience, preferably in nonprofit (corporate or trusts and foundations) fundraising and grant management, with a successful track record of donor relationship management, grant writing, and reporting; knowledge of private foundation grantmaking strategies a plus\n-Exceptional ability to convey complex and often technical ideas in a clear, direct, and lively style (both written and verbal)\n-Confidence and poise to interact with philanthropic leaders and champions, including those at the executive leadership level, using all forms of communication (e-mail, phone, videoconference, and face-to-face interaction)\n-Experience with and competency to maintain relationships with foundations from a variety of global geographies, preferably including the US, Africa, Europe, and the Middle East\n-A self-starter who works well independently, as well as part of a team, and with minimal oversight; flexibility and comfort navigating shifting and high-pressure, deadline-oriented environments; ability to anticipate change and adapt accordingly. \n-Familiarity with global health issues, and NTDs specifically, and/or appetite and interest to learn\n-Fluency in English required\n-Experience with project management tools, such as Asana, G Suite and Salesforce a plus \n\n\nOUR PHILOSOPHY AND BENEFITS \nThe END Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy and intent that all qualified persons be given full and equal opportunities for employment, training, promotions, wages, benefits, and all other privileges, terms, and conditions of employment. \n \n The END Fund is at an exciting stage of organizational growth and we are rapidly expanding our global footprint in order to bring on the most talented team members to help advance our mission. Currently, we have team members in 14 countries and the majority of our team is based in the United States. We maintain physical headquarters in New York City, and a new registered entity in Kenya, other team members work from their homes across the US, Africa, UK and Europe. All team members hired outside the US and Kenya are hired through an Employer of Record (EOR). \n\n\nThe END Fund offers a competitive compensation package intended to motivate employees to perform at the highest level by acquiring superior skills and competencies. Our philosophy is shaped by the following guidelines: 1) understandable, 2) fair and defensible, 3) competitive, and 4) flexible. The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. We endeavor to compensate team members so that they can live with a sense of economic security within their geographic location.\nTo ensure all compensation and benefits package offers are fair, defensible and competitive, the END Fund relies on external benchmarking data that is both role and country-specific. \n\n\nThis specific role is open to candidates who currently live and have the right to work in the US, UK and Kenya\n-If based in the US the anticipated starting gross annual base salary range is USD $95,000-$109,000\n-If based in the UK, the anticipated gross starting annual base salary range is GBP £65,000 - £73,000\n-If based in Kenya, the anticipated gross starting annual base salary range is USD $80,000-$87,000\n\n\nWORK AUTHORIZATION REQUIRED\nThe END Fund does not sponsor work authorization or visas. All team members must independently have legal rights to work and live in the US, UK and Kenya. \nOur benefits packages are also informed by local contexts to ensure appropriateness and competitiveness within specific markets. Regardless of location, all END Fund team members receive cell phone and WiFi connectivity support, flexible work arrangements, a healthy annual professional development allowance, and more. The END Fund also offers employer-paid health for team members and a cost-share option for dependents of team members, as well as life insurance benefits and twelve weeks fully paid family care leave; specific benefit providers will vary modestly by country of residency. \n\n\n\n\n\n\nPOSTING: Senior Associate Director, Investor Relations \nLOCATION: Remote, US (California, Colorado, Connecticut, Delaware, Georgia, Illinois, Louisiana, Massachusetts, Maryland, Michigan, North Carolina, New York, Pennsylvania, Texas & Washington), United Kingdom (London), Kenya (Nairobi)\nREPORTS TO: Director, Investor Relations\nSALARY: The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. Specific salary details for each location are noted below.\nTRAVEL REQUIREMENTS: Up to 5%. Some travel for conferences, events, and annual organizational retreats, which could take place in the United States, Europe, or Africa. \nJOB POSTING DEADLINE: This position will close at 11:59pm EST on February 05, 2025 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Travel, Finance, Senior and Marketing jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customers’ key e-commerce and strategic goals, connecting these goals to Rithum’s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departments—Sales, Renewals, Managed Services, Finance, Product, and Support—to ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal.\n\n\n\n\n \n\nTravel Required\n\nUp to 10%\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n \n\nWhat it’s like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customers’ key e-commerce and strategic goals, connecting these goals to Rithum’s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departments—Sales, Renewals, Managed Services, Finance, Product, and Support—to ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal\n\n\n\n\n \n\nWhat it’s like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the role:\n\nWe are looking for an extraordinarily talented individual to join our world-class sales team. The Strategic Account Executive will be a foundational member of the team, responsible for driving new customer acquisition and establishing and nurturing a strong pipeline of the largest accounts in the market. As a Strategic Account Executive you must be highly driven, while also showing integrity and high emotional intelligence. We are looking for a self-starter with exceptional executive presence. You have to be able to manage a broad territory and be able to skillfully run the entire sales process, backed by a team of fraud experts.\n\nWhat you’ll be doing:\n\n\nWork closely with a large list of named Fortune 100 prospect accounts, utilizing a consultative approach to identify pain points and challenges that Forter's fraud prevention platform can help solve\n\nManage a sales pipeline and process from initial outreach to presentation, negotiation, and close\n\nIdentify and build relationships with economic champions / buyers within major accounts and position Forter's value proposition to the appropriate lines of business and technical teams\n\nCollaborate with Sales Development and Marketing teams to drive leads and account activity, as well as with our Pre-sales Solutions Consultants to create customized sales presentations and tailored ROI models\n\nProvide field analysis and feedback internally to help shape sales collateral and longer term expansion planning\n\nBuild a strong understanding of the online payments industry, including credit card issuing/acquiring experience and familiarity with its ecosystem (partners, resellers, processors)\n\nRepresent Forter at industry events and sales meetings with key eCommerce players in North America\n\n\n\n\nWhat you'll need:\n\n\n* High integrity and passion for winning\n\n* Minimum of 8 years as a top quota carrying direct sales executive, with a track record of outperforming targets and annual quotas\n\n* Proven success in selling innovative solutions/services to merchants / large enterprises is a must; with a focus on FinTech and eCommerce solutions (analytics, platforms, financial and/or technology solutions) highly preferred\n\n* A strong network with a proven track record of enterprise sales within top 500 eCommerce companies is a big plus\n\n* Demonstrated success in target account selling in a multi-regional capacity across North America\n\n* The ability to build strong relationships, as demonstrated through prior experience prospecting and leveraging industry contacts to develop and close new businesses\n\n* A strong understanding of the online payment industry, including credit card issuing/acquiring experience and familiarity with its ecosystem (partners, resellers, processors) is also a big plus\n\n* Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment\n\n* Exceptional professional presence, with outstanding presentation and communication skills\n\n* Ability to travel as required\n\n\n\n\nSalary Range: $133,000 - $170,000 annually + bonus + equity + benefits\nThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.\n\nAbout us:\n\nDigital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.\n\nThe Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. \n\nTrust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including: \n\n\n* Great Place to Work Certification (2021, 2022, 2023)\n\n* Fortune’s Best Workplaces in NYC (2022)\n\n* #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)\n\n* Forbes Cloud 100 (2021, 2022)\n\n* SAP Pinnacle Awards “New Partner Application Award” (2023) \n\n* Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)\n\n\n\n\nLife as a Forterian:\n\nWe are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.\n\nAt Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.\n\n\nForter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.\nIf you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.\n\nBenefits:\n\n\n* Competitive salary \n\n* Matching 401K Plan \n\n* Comprehensive and generous health insurance, including vision and dental coverage\n\n* Restricted Stock Units (RSUs)\n\n* Generous PTO policy \n\n* Half day Fridays\n\n\n\n\n*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Finance, Cloud, Marketing, Sales and Ecommerce jobs that are similar:\n\n
$57,500 — $112,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallion’s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met. \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights that’s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$75,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. \n\n\nWho are we?\n\n\nWe are an established leader in win-loss and churn research and analysis and are now part of the Klue Team! Our team of experienced analysts design and deliver research programs for a wide range of business-to-business (B2B) technology companies. Using a structured, scalable process, we enable our clients to improve their win rates by making more informed and impactful business decisions.\n\n\nSome of our existing clients include Salesforce, Gong, Seismic, Shopify… and Klue!\n\n\nOur mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights within our all-in-won platform. No other provider in the market offers win-loss as part of their solution.\n\n\nMore on Klue:\n\n\nKlue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \n\n\nWe’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\n👋 We're looking to hire a Sr. Research Associate to join the Win-Loss Team!\n\n\nResearch Associates drive value and promote client retention and loyalty by reviewing and analyzing win–loss, and churn program data, particularly on complex or strategic clients. Your goal is to provide in-depth qualitative and quantitative analysis, ensuring data integrity and insightful storytelling for executive summaries and research briefs tailored to client needs.\n\n\nThis is the opportunity to play a meaningful role in elevating the value of Win-Loss with an industry leader.\n\n\n\nWhat You'll Do:\n* Maintain and analyze qualitative and quantitative data sets to identify key themes and trends in support of client research goals.\n* Collaborate with the research team to tell the data story in support of executive summary presentation production.\n* Contribute to and drive process improvements through participation in cross-departmental initiatives; may include project management of initiatives.\n* Perform ad hoc analysis in support of research teams and/or clients.\n* Mentor junior members of the team to develop their analysis skills and increase their contributions across the broader team.\n\n\n\nSkills You'll Need:\n* Strong Data Analysis & Manipulation Experience: Previous research or business/data analysis experience. Survey design and analysis experience \n* Microsoft Office/Google Suite: Advanced PowerPoint/Slides skills. Previous experience using Microsoft Office Suite/Google Suite. \n* Spreadsheet Pro: Advanced spreadsheet skills (charts, macros, pivot tables, conditional formatting, COUNTIF, SUMIF, filtering) \n* Project Management: You have proven experience as a project/program manager, consistently delivering projects on time. You have high attention to detail to ensure accuracy and that all areas are on point, no matter how small (formatting, grammar, spelling, etc). \n* Customer-Focused Experience: You view your customers as partners and have direct client-facing experience from previous roles. You consistently look to learn more about their clients, their products and programs to gain a better understanding of the research. \n* Bonus if you have: previous B2B tech or Win-Loss experience or coding/scripting experience\n\n\n\nThis is You:\n* Strong Communicator: You're comfortable communicating with both internal and external stakeholders. Are an effective communicator, both written and verbal\n* Highly Curious & Critical Thinker: learning something new (whether a concept or software) is something that comes easily to you. You're resourceful and curious in your approach. When questions arise, you think through potential solutions (understanding the effects of those solutions) to solve the problem, rather than just looking for an answer. \n* Agile & Adaptable: You can multi-task, juggle projects and deadlines. Ability to adjust to changing circumstances, whether it is moving priorities, updates to projects, new clients, or new technology.\n* Growth Mindset: You're authentic and self-aware. Humble and coachable. Take risks and learn from mistakes. You’re a "self-starter" who likes to take initiative and run with complex projects. \n* Big Picture Thinker: Looks beyond just the task that is at hand but how it fits into the larger picture - does it make sense, how have things changed, etc.\n* Team Player: You like to collaborate with others across your team and are willing to pitch in where needed to get the job done. You frequently identify opportunities to raise the bar for yourself and others.\n\n\n\nHow We Work\n* Hybrid Work. Our main Canadian hubs are in Vancouver and Toronto, and most of our team is located in EST and PST. Ideally, this role would be located in Toronto or Vancouver. \n* Your team will be in office at least 2 days per week, if you are within a reasonable commuting distance of the office, we’ll see you there!\n\n\n\nTotal Compensation & Benefits:\n* Competitive salary\n* Benefits. Extended health & dental benefits that kick in day 1\n* Opportunity to participate in our Employee Stock Option Plan\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n* Be part of a high performing Win-Loss team who know how to celebrate their success! \n\n\n\n\n$65,000 - $75,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, whether or not you select options and internal pay parity. \nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\n⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️\n\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Video, Education and Microsoft jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n About Medallion\n\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for a Product Design Manager to lead our team of talented product designers across our full portfolio of products. In this role, you'll oversee strategy and design of features that realize Medallion’s vision of reducing the burden of administrative work on medical professionals, freeing them to focus on patient care. Whether it's making complex processes intuitive for healthcare providers, making powerful tools easy to use for healthcare admins, or empowering the team with research to better understand the pain points we are alleviating, we believe great product design is critical to our success. \n\nAs Design Manager, you will be responsible for the Product Design function and guiding the full lifecycle of design from initial user research to final pixel quality, coaching the team and enabling them to do the best work of their careers. You will foster collaborative relationships with senior leaders to elevate the role of product design within the organization, proactively navigating opportunities with clear, forward-looking communication. Through intentional mentorship, coaching, process design, and recruiting, you will build an exceptional design team nurturing a culture that prizes quality, creativity, and impactful work.\n\nThis role reports to the VP Product and base compensation for this role is between $160,000 - $200,000 depending on location and level.In addition to base salary, Medallion offers equity, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Lead and mentor a 3-5 member design team, focusing on professional growth and enabling the team to deliver the best work of their careers.\n\n* Own and evolve the design function vision and strategy with cross-functional alignment to business and user needs.\n\n* Balance strategic oversight with hands-on design direction to ensure quality and pace. \n\n* Continuously up-level Medallion’s design systems and visual language as a strategic differentiator with customers.\n\n* Foster collaboration across Design, Product, Engineering, and Marketing teams.\n\n* Manage the design process from ideation to launch, including user research, critiques, brainstorming, scoping, design system development, final design execution and iteration.\n\n* Communicate design solutions effectively across all levels, including executive leadership.\n\n* Demonstrate strong project management, project scoping, and collaboration skills.\n\n* Inspire the design team through understanding of industry trends and user advocacy.\n\n\n\n\nWe’re looking for someone who has:\n\n\n* Experience: \n\n\n\n* 7+ years of experience in Product Design, including 3+ years of experience in managing design teams.\n\n* Experience shipping data workflow products for enterprise customers\n\n\n\n* Portfolio: Strong portfolio examples that showcase a broad range of product design work shipped to production users across a diverse range of use cases\n\n\n\n\nNice to haves:\n\n\n* Experience designing for clinicians\n\n* Experience designing for automation or AI/ML powered products\n\n* A specialty: deeper expertise in one or more of visual design, user research, analytics, design systems, or another area\n\n\n\n\n \n\n#LI-remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Senior and Marketing jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n About Medallion\n\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for a Product Design Manager to lead our team of talented product designers across our full portfolio of products. In this role, you'll oversee strategy and design of features that realize Medallion’s vision of reducing the burden of administrative work on medical professionals, freeing them to focus on patient care. Whether it's making complex processes intuitive for healthcare providers, making powerful tools easy to use for healthcare admins, or empowering the team with research to better understand the pain points we are alleviating, we believe great product design is critical to our success. \n\nAs Design Manager, you will be responsible for the Product Design function and guiding the full lifecycle of design from initial user research to final pixel quality, coaching the team and enabling them to do the best work of their careers. You will foster collaborative relationships with senior leaders to elevate the role of product design within the organization, proactively navigating opportunities with clear, forward-looking communication. Through intentional mentorship, coaching, process design, and recruiting, you will build an exceptional design team nurturing a culture that prizes quality, creativity, and impactful work.\n\nThis role reports to the VP Product and base compensation for this role is between $160,000 - $200,000 depending on location and level.In addition to base salary, Medallion offers equity, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Lead and mentor a 3-5 member design team, focusing on professional growth and enabling the team to deliver the best work of their careers.\n\n* Own and evolve the design function vision and strategy with cross-functional alignment to business and user needs.\n\n* Balance strategic oversight with hands-on design direction to ensure quality and pace. \n\n* Continuously up-level Medallion’s design systems and visual language as a strategic differentiator with customers.\n\n* Foster collaboration across Design, Product, Engineering, and Marketing teams.\n\n* Manage the design process from ideation to launch, including user research, critiques, brainstorming, scoping, design system development, final design execution and iteration.\n\n* Communicate design solutions effectively across all levels, including executive leadership.\n\n* Demonstrate strong project management, project scoping, and collaboration skills.\n\n* Inspire the design team through understanding of industry trends and user advocacy.\n\n\n\n\nWe’re looking for someone who has:\n\n\n* Experience: \n\n\n\n* 7+ years of experience in Product Design, including 3+ years of experience in managing design teams.\n\n* Experience shipping data workflow products for enterprise customers\n\n\n\n* Portfolio: Strong portfolio examples that showcase a broad range of product design work shipped to production users across a diverse range of use cases\n\n\n\n\nNice to haves:\n\n\n* Experience designing for clinicians\n\n* Experience designing for automation or AI/ML powered products\n\n* A specialty: deeper expertise in one or more of visual design, user research, analytics, design systems, or another area\n\n\n\n\n \n\n#LI-remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Senior and Marketing jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the role:\n\nAs Forter’s Total Rewards Leader, you will play a critical role in designing, implementing, and managing the organization's total rewards strategy to attract, retain, and motivate talent. This leadership position requires a comprehensive understanding of compensation, benefits, and other elements of total rewards, as well as the ability to align these programs with the overall business strategy. The Total Rewards Leader will collaborate with key stakeholders, including HR, executive leadership, and external consultants, to ensure the organization's total rewards programs are competitive, effective, and aligned with industry best practices.\n\nWhat you’ll be doing:\n\n\n* Develop and articulate a comprehensive total rewards strategy that aligns with the organization's business objectives and talent management goals.\n\n* Lead the design, implementation, and administration of the organization's compensation programs.\n\n* Conduct regular compensation benchmarking to ensure that salary structures, bonuses, and other incentives are competitive in the market.\n\n* Collaborate with HR and executive leadership to ensure pay equity and fairness across the organization.\n\n* Working with brokers, oversee the design, communication, and administration of employee benefit programs, including health, wellness, retirement, and other perks.\n\n* Monitor industry trends and regulatory changes to ensure the organization's benefits packages are up-to-date and compliant.\n\n* Develop and manage employee recognition and rewards programs to foster a positive and motivating work environment.\n\n* Implement performance-based incentive programs that align with organizational goals.\n\n* Utilize data analytics to assess the effectiveness of total rewards programs and make data-driven recommendations for improvements.\n\n* Develop and deliver communication strategies to effectively educate employees about total rewards programs.\n\n* Provide guidance and support to HR and management in communicating total rewards information to employees.\n\n* Manage relationships with external vendors and consultants, including benefits providers and compensation survey firms.\n\n* Working with External Vendor, prepare and own all executive compensation materials.\n\n\n\n\nWhat you’ll need:\n\n\n* Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s degree or relevant certifications are a plus).\n\n* 12-15 years minimum experience in total rewards, compensation, and benefits management.\n\n* Strong understanding of market trends, industry benchmarks, and regulatory requirements.\n\n* Excellent analytical, problem-solving, communication and presentation skills.\n\n* At least 5 years in leadership role with the ability to collaborate with cross-functional teams.\n\n* High level of integrity and discretion when dealing with sensitive employee information.\n\n* Familiarity with HRIS (Human Resources Information Systems) and data analytics tools.\n\n* Experience presenting to BOD on Compensation Related Matters\n\n\n\n\nAbout us:\n\nDigital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.\n\nThe Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. \n\nTrust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including: \n\n\n* Great Place to Work Certification (2021, 2022, 2023)\n\n* Fortune’s Best Workplaces in NYC (2022)\n\n* #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)\n\n* Forbes Cloud 100 (2021, 2022)\n\n* SAP Pinnacle Awards “New Partner Application Award” (2023) \n\n* Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)\n\n\n\n\nLife as a Forterian:\n\nWe are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.\n\nAt Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.\n\n\nForter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.\nIf you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.\n\nBenefits:\n\n\n* Competitive salary \n\n* Stock options\n\n* Matching 401K Plan \n\n* Comprehensive and generous health insurance, including vision and dental coverage \n\n* Home office allowance \n\n* Generous PTO policy \n\n* Half day Fridays\n\n\n\nHybrid work:\n\n\nAt Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.\n\nOur hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.\n\n\n*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.\n\nSalary Range: $199,000 - $250,000 annually + bonus + equity + benefits\nThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Senior and Ecommerce jobs that are similar:\n\n
$55,000 — $92,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCurai Health is an AI-powered virtual clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.\n\n\nOur company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco.\n\n\nGrowth at Curai\nCurai is a health tech company that offers virtual urgent and primary care services powered by a world-class care team and cutting-edge AI. We have recently gone to market as an enablement solution for other healthcare service businesses. This role is part of the overall Growth team, comprising the Business & Market Development, Sales & Sales Operations, Implementations, Client Success and Marketing functions.\n\n\nWe are looking for a Head of Sales Operations to join our Growth team. This team develops, manages, and enhances operational processes for our Sales, Client Success, and Marketing teams. This role is responsible for hiring, coaching and mentoring the team of Sales Ops professionals to ensure performance objectives are met, and build leadership bench strength. The Head of Sales Operations will own our Salesforce opportunity management, run pipeline meetings and prepare sales performance metrics and forecasting, and oversee the deal desk, bid response unit, sales training and SDR teams. This is an exciting opportunity to join a growing team and business where you’ll be able to have a high impact.\n\n\nWho You Are \nNone of these individually are hard requirements but they do describe the type of folks that we think would be most effective and happy at Curai. \n• You possess excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, and a demonstrated ability to both execute and influence. \n• Are passionate about solving complex business problems, diving into data, driving process improvement and leading change throughout an organization. \n• You’ve previously built high functioning teams from scratch.\n• You enjoy providing thought leadership for the organization. You will develop unique insights that drive dynamic decision making, set high standards, and utilize cutting-edge technology to enable productivity. \n• You seek to improve sales productivity through complete, reliable and relevant data analyses; you enjoy playing at the 1 foot level.\n• We have a team culture that encourages innovation and we expect management and team members alike to take high degree of ownership for their vision and execution of ideas. \n\n\nWhat You’ll Do\n• Responsible for looking around corners and measuring the performance of the organization, supplying their sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. \n• This role is responsible for building, hiring, coaching, and mentoring the team of Sales Ops professionals to ensure performance objectives are met, and build leadership bench strength.\n• Create and implement success metrics for the organization, as well as drive process improvement and productivity initiatives. Provide actionable intelligence with existing metrics or identify, develop, and propose new metrics \n• Identify opportunities for automation and system (CRM) improvements\n• Author and deliver executive level reporting, including weekly, monthly, and quarterly business reviews\n• Your team will leverage strong data extraction and modeling skills to drive reporting deliverables and ad-hoc business analysis\n• Communicate with sales teams to understand account and individual performance\n• Lead and deliver training \n\n\nWhat You’ll Need\n• 7+ years of experience in a senior leadership role in a B2B Sales environment in Sales Operations, Sales Strategy, Finance, or Business Development, and 5+ years of people management experience \n• Experience in Territory Planning, Quota Development, Sales Performance Management, Sales Incentive programs \n• Experience in multiple organizational programs such as goals setting, training and enablement, curriculum development, organizational development, and metrics development including dashboarding and scorecarding\n• Exhibits sound business judgment and a proven ability to influence others \n• Experience with Sales Performance Management solutions; experience with sales data management solutions and data integration with Salesforce.\n• Strong written and verbal communication skills with a track record of presenting to senior management \n• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field \n\n\nWhat We Offer\n• Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance\n• Pay: Competitive compensation and stock\n• Wellness: Unlimited PTO, flexible working hours and remote working options\n• Benefits: Excellent medical, dental, vision, flex spending plans, and and paid parental leave\n• Financial: 401k plan with employer matching\n\n\nSalary is dependent on experience and location and will be outlined as follows: \n• The base salary range for this position is $150,000 to $200,000\n• Stock grants are also available, increasing the overall compensation package.\n\n\nCurai Health is a startup with a small, but world-class team from high tech companies, AI researchers, practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.\n\n\nAt Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for teammates that are mission-driven, embody our core values, and appreciate our transparent approach.\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Sales jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhy this role matters\n\nThe Customer Success Director is responsible for driving the ongoing satisfaction, adoption, enablement, and outcomes realization for Vonage’s top customers. They will act as an internal champion to coordinate the cross-functional motions required for sustained customer success and growth. Key focus areas will include retention, advocacy, adoption, continuous improvement, and growth for a defined portfolio of customers.\n\nIF THIS SOUNDS LIKE YOU CONTINUE READING BELOW…\n\nWhat you will do\n\n\nMaintain a portfolio of accounts with low churn, high adoption, and high health scores\n\nCollaborate cross-functionally to shepherd customers through an optimal customer journey that engenders strong satisfaction, supports high-levels of product utilization, and enables true business value attainment\n\nMaintain an effective account governance process in collaboration with customers key stakeholders as well as the internal account team\n\nManage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts\n\nSupport the marketing programs that develop customer specific case studies and references\n\nCollaborate cross-functionally to extend the reach and capability of the Customer Success team\n\nCross Sell/Upsell other Vonage products and services\n\nExecute on growth strategies and drive demand for incremental solutions\n\n\n\n\nWhat you will bring\n\n\nFamiliarity with customer success organizations\n\nStrong orientation toward problem solving with a systematic and managed approach\n\nExtensive interaction with sales, engineering, product development, and other members of cross-functional teams\n\nUrgency in execution and tendency toward speed with ability to adapt and change\n\nStrong empathy for customers\n\nExcellent verbal/written communication and organizational skills\n\nStrong business acumen including experience working in a B2B environment\n\nProven ability to influence through persuasion, negotiation, and consensus building\n\nExercise independent judgment in methods, techniques, and evaluation criteria for obtaining results\n\nStrong executive presence / relationship building\n\nTechnical aptitude with an ability to understand SaaS and software business models\n\n\n\n\nWhat is required:\n\n\nBachelor's Degree\n\n5+ years of Customer Success or Account Management experience\n\nExperience driving usage and adoption of software services\n\nExperience with Unified Communications, Contact Center, and Communications APIs preferred \n\nSaaS experience required \n\nCustomer Success certification(s) is a bonus \n\nKnowledge of Salesforce CRM is a bonus \n\nKnowledge of Gainsight is a bonus\n\n\n\n\nWHAT IS IN IT FOR YOU:\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales, Engineer, Education, Junior, Marketing, Digital Nomad, SaaS and Salesforce jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are looking for a bright, dedicated and revenue-focused B2B Marketing Executive to join our growing team in our Tokyo office. Ideally, you will have competency across multiple marketing disciplines with particular experience and comfort using marketing automation platforms.\n\nThis role will see you reporting to Japan Marketing Manager as you take responsibility for executing marketing and demand generation initiatives. \n\n \n\nWhat you will be doing:\n\n\n* Execute and deliver quality demand campaigns that drive revenue\n\n* Coordinate and onsite support trade shows, conferences, seminars for Mintel JAPAN to join\n\n* Manage the varying channel activations including live stream events and webinars, email, tradeshows and conferences.\n\n* Utilize Salesforce to produce ongoing reports on marketing effectiveness and ROI for distribution to marketing and sales leadership on a regular basis\n\n* Partner with PR, Content, Design, Product and Research teams to deliver high-quality and effective campaigns and communications\n\n* Work closely with peers and leadership to explore and test new growth marketing channels.\n\n\n\n\n \n\nWhat we are looking for from you:\n\n\n* Minimum 4 - 5 years of experience executing B2B demand generation campaigns\n\n* Minimum 2 years of experience using marketing tools like Pardot, Marketo, or HubSpot.\n\n* Be an effective communicator, both written and verbal, especially in Japanese, with an ability to craft marketing messages.\n\n* Thrive in a fast-paced environment with multiple simultaneous tasks, tight deadlines and frequent high-volume periods\n\n* Ability to work as part of a multi-disciplinary team\n\n* Ability to work well within a team, as well as the ability to work independently\n\n* Be able to multitask, priorities, and meet deadlines\n\n* Have meticulous attention to detail\n\n* Previous experience with Salesforce, Marketo(or similar automation tools), GoTo Webinar, Zoom, WordPress, Google Docs/Sheets, Gmail and Microsoft Word, Excel and PowerPoint\n\n* Previous event planning/coordination would be a plus\n\n\n\n\n \n\nWe Hope You’ll Like Our:\n\n\n* Culture that supports true collaboration whilst embracing remote working.\n\n* Flexi-time working hours (start working between 8:00am and 10:00am).\n\n* Blended (office/home) approach to work.\n\n* Approach to personal development where we encourage individuals to grow and share what they’ve learned.\n\n* Social events, both within the department and across the company.\n\n* Home office IT equipment allowance, as the working model will be a blend of office and home working.\n\n* Generous annual leave and wider circle employee benefits.\n\n* Additional one day off to celebrate your birthday.\n\n* Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives).\n\n* Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organized by our Mintel Gives (where applicable).\n\n* Mental health and wellbeing support via Modern Health App and Employee Assistance Programme.\n\n* Beautifully designed offices to foster collaboration and fun.\n\n\n\n\nMintel is an equal opportunity employer that committed to the strength of an inclusive workplace.\n\n \n\n#LI-MY \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Microsoft, Marketing, Excel and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTokyo, Tokyo Prefecture, Japan
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Seagram’s team manages a brand portfolio across the flavored malt beverage segment. The portfolio is anchored by its growing flagship, Seagram’s Escapes, Seagram’s Escapes Spiked, and is also prepping for new brand launches in 2022 and 2023. The Seagram’s Brand is fueled by growing its existing portfolio while creating new brands to connect with new consumers and occasions.
The Seagram’s Associate Brand Manager (ABM) will support the Brand Manager with the development and execution of national & local marketing campaigns along with sales strategies and tactics designed to grow brand health and awareness, market share, volume and profitability across markets. In order to support this work, the ABM will use internal and external data to support the development of fact-based selling stories, exciting promotional campaigns and thematic programming. The ABM will work to ensure all activities align with brand standards and legal guidelines. The ABM will also manage day-to-day activities and communications with support teams such as sales, sales operations, trade marketing, social media and public relations, brewery operations and outside agencies.
STATUS: Full Time
JOB TYPE: Exempt
LOCATION: Remote
DEPARTMENT: Marketing
BRANDS: Seagram's
Essential Functions & Responsibilities
Support 360 activity planning through the development, implementation, and evaluation of programming in collaboration with other functions
Oversee the development of localized brand activations in collaboration with sales regions / districts / chain account managers
Liaison and brief Trade Marketing, PR, Social Media and Innovation teams regarding relevant brand projects
Work closely with Trade Marketing, PR, Social Media and Innovation teams on the development, implementation, and evaluation of activation plans
Support the execution of multi-media strategies and programs, while managing external agencies
Continuously innovate and optimize brand activations ensuring effectiveness and efficiency improvements
Contribute to the development of annual brand plans and lead relevant parts of it
Develop activation, creative and media briefs for external agencies
Contribute to quarterly brand business reviews
Lead the development of Brand Key Message decks for new products, programs, and activations
Represent the brand with select external and internal stakeholders
Support and contribute timely updates to the Seagram’s budget
Actively exhibit a commitment to support a diverse and inclusive work environment
Education, Skills & Experience
Bachelor’s Degree in Marketing or related field required
6+ years of experience in marketing, preferably within beer or consumer packaged goods industry
3+ years of experience in budget and project management
2+ years of people management experience
Previous brand management experience preferred
Demonstrated application of research/insights and data to make strategic recommendations
Experience with development and commercialization of CPG products
Strong presentation skills as well as advanced knowledge of MS Excel, Word, and PowerPoint
DESIRED ATTRIBUTES
Entrepreneurial spirit and energy
Natural curiosity and desire to dream big
Creative & independent thinker
Strong analytical skills
Excellent collaborator & communicator
Team player
Organized
Self-motivated
Driven for success
Love for our Triple Bottom Line philosophy
PERKS
Generous Benefits with options to fit your life
Blue4U Discounts
Retirement Options with employer contributions
10 paid holidays per year
Flexible scheduling
Technology Reimbursements
Generous Paid Time Off
Culture of pride and community involvement
And of course, beer!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are an equal opportunity employer.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Medical, Non Tech, Shopify, Travel, Adult, Education, SEO, Senior, Consulting, Marketing, Accounting, Admin, Microsoft, Telecommuting, Finance, Excel, Legal, Salesforce, Sales, Design, Digital Nomad and Math jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At Eagle Foods we are builders. We are builders of brands, categories, and people. Eagle Foods enjoys a rich heritage with brands that have proven category leadership for more than 150 years. Eagle is a diversified food company producing and marketing sweetened condensed and evaporated milk, snacks and convenient meal solutions products. As a company, Eagle Foods is passionate about fostering an entrepreneurial spirit that boldly builds better people and better brands while focusing on the positive impact our company, our products and our people have on the world. Eagle Foods has a bold family of brands that consumers have come to rely on for decades, including Eagle Brand® Sweetened Condensed Milk and Evaporated Milk, Magnolia® Sweetened Condensed Milk, PET® Milk, Popcorn Indiana, Cretors Popcorn, Helper and Suddenly Salad. Eagle Foods products are marketed and distributed across all U.S. retail channels, including grocery stores, club stores and mass-merchandisers, as well as foodservice and export, U.S. military, and private label business.
The Graphic Design Project Coordinator plays an important role in launch of new products by ensuring a smooth work flow as projects go from the internal & external customers to the internal cross functional product development team. This role ensures that packaging for projects get completed smoothly by working closely with internal and external parties to control the intake of requests, track priorities and manage the work flow of projects from start to finish so that new items launch on time. The position liaises with the brand marketing team, sales team, cross functional partners, outside packaging vendors and private label customers.
Project Coordination (40%) – Responsible for coordinating and managing multiple packaging timelines across multiple groups and customers.
Releases files to vendor, archives assets as released to print, and obtains copies of final assets post-production.
Archives post-production files per production guidelines.
Maintains the department’s project tracking database
Tracks and reports the intake of requests.
Tracks and reports job status.
Tracks and reports job approvals
Ensures completion of project brief templates prior to design team quality evaluation.
Actively and efficiently catalog and manage all files related to packaging, i.e., dyelines, image assets, brand logo’s, fonts, etc.
Proof and manage routing or projects to proper departments, vendors and clients as project dictates with an eye on project timing requirements and schedule steps accordingly for efficient timing.
Production Artist – Responsible for revising files with requested revisions (mostly regulatory). Ensuring all files released to printed are print-ready.
Actively initiate print vendor relationships to be involved and p to date on various specs required.
Responsible to initiate customer relationships to be involved and up to date on various specs and processes required.
Act as Brand Steward, ensure proper brand parameters are adhered to for each internal and private label brand.
Ensures that all packaging needs/updates/requirements are made on time, and within the timeline specified of the greater overall product development time lime, to ensure on time product launches
Occasionally design creative: 3D mockups, sell sheets, trade show signage using existing brand graphic assets. As well as off-site local press checks and photoshoot attendance.
Bachelor's Degree
Minimum 5+ years of CPG relevant experience.
Regulatory knowledge required – Nutrition Facts, Ingredients, Claims, etc.
Mac/Adobe Illustrator, Photoshop and InDesign experience required
Experience in creation and production of packaging graphics a plus.
Accustomed to working under tight deadlines.
Proficient in Microsoft Word, Excel, and PowerPoint.
Competencies
Adaptability Business Acumen Collaboration Customer Focus
Dealing with Ambiguity Driving for Results Initiating Action Professional/Tech Know/Skills
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview\n\nOne of Amwell’s key values is “Customer First” and we are developing our new Customer Success team tasked with providing a delightful customer experience and ensuring customers achieve their desired results. We are looking for experienced, passionate Customer Success Managers (CSMs) who will play a critical role in developing the building blocks for the new organization and infusing customer-centricity into the organization. CSMs will leverage deep customer relationships, key data insights, and a broad knowledge of Amwell’s products and processes to drive increased satisfaction, adoption, and customer retention.\n\nCSMs will partner closely with customers in their assigned book of business throughout the customer lifecycle to:\n\n\n* Help them to maximize the benefits of their Amwell product portfolio\n\n* Work with them to define, track and achieve goals & KPIs\n\n* Proactively identify solutions & overcome barriers to satisfaction\n\n* Achieve greater product adoption & utilization\n\n* Advocate to ensure that all departments within Amwell are aligned to meet their needs\n\n\n\n\nCore Responsibilities:\n\n\n* Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership\n\n* Understand and help measure customers’ individual business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues\n\n* Collaborate closely with Account Directors to provide Executive Business Reviews and ensure strategic alignment with the customer’s goals and Amwell experience\n\n* Partner closely with Implementation Managers during project phase to ensure a smooth post-go live transition\n\n* Move customers along the lifecycle from adoption to proficiency with the Amwell product suite\n\n* Leverage expert knowledge of Amwell’s software and hardware products to help customers get the most from their contracted products, including advising customers on best practices, consulting on configuration options, and communicating new product features that could benefit the customer’s business\n\n* Proactively engage with providers to understand pain points and best practices, provide personalized training where needed, and gather feedback on Amwell’s products\n\n* Collaborate with internal teams to design a roadmap of future product adoption for each customer, including migrations\n\n* Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs\n\n* Act as a central point of communication for support ticket escalations\n\n* In general, work cross-functionally with Account Management, Sales, Customer Support, Product, Professional Services, and Solution Design to drive a successful overall customer relationship\n\n\n\n\nQualifications\n\n\n* A bachelor’s degree or equivalent\n\n* 4+ years of relevant experience in customer success in a SaaS environment\n\n* Experience working in healthcare technology\n\n* A ‘customer first’ mindset and passion for delivering a delightful customer experience\n\n* Comfortable understanding and explaining software products to diverse audiences\n\n* Excellent verbal and written communication skills\n\n* Experience at a high growth company with distributed operations\n\n* High energy level, enthusiastic, and eager to do what is necessary to be successful\n\n* Gainsight and Salesforce proficiency preferred\n\n\n\n\nWorking at Amwell\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\n\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Backend, Amazon, SaaS, Engineer, Software, Marketing, Sales, Education, Developer, Senior, Digital Nomad, Architect, Drupal, iOS, Mobile, Junior, Excel, Legal, Developer, Travel, Analyst, Accounting, Salesforce, API, Linux, Teaching, Video, React, Microsoft, JavaScript, DevOps, Medical, Database Admin, NoSQL, Finance and SEO jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview\n\nOne of Amwell’s key values is “Customer First” and we are developing our new Customer Success team tasked with providing a delightful customer experience and ensuring customers achieve their desired results. We are looking for experienced, passionate Customer Success Managers (CSMs) who will play a critical role in developing the building blocks for the new organization and infusing customer-centricity into the organization. CSMs will leverage deep customer relationships, key data insights, and a broad knowledge of Amwell’s products and processes to drive increased satisfaction, adoption, and customer retention.\n\nCSMs will partner closely with customers in their assigned book of business throughout the customer lifecycle to:\n\n\n* Help them to maximize the benefits of their Amwell product portfolio\n\n* Work with them to define, track and achieve goals & KPIs\n\n* Proactively identify solutions & overcome barriers to satisfaction\n\n* Achieve greater product adoption & utilization\n\n* Advocate to ensure that all departments within Amwell are aligned to meet their needs\n\n\n\n\nCore Responsibilities:\n\n\n* Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership\n\n* Understand and help measure customers’ individual business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues\n\n* Collaborate closely with Account Directors to provide Executive Business Reviews and ensure strategic alignment with the customer’s goals and Amwell experience\n\n* Partner closely with Implementation Managers during project phase to ensure a smooth post-go live transition\n\n* Move customers along the lifecycle from adoption to proficiency with the Amwell product suite\n\n* Leverage expert knowledge of Amwell’s software and hardware products to help customers get the most from their contracted products, including advising customers on best practices, consulting on configuration options, and communicating new product features that could benefit the customer’s business\n\n* Proactively engage with providers to understand pain points and best practices, provide personalized training where needed, and gather feedback on Amwell’s products\n\n* Collaborate with internal teams to design a roadmap of future product adoption for each customer, including migrations\n\n* Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs\n\n* Act as a central point of communication for support ticket escalations\n\n* In general, work cross-functionally with Account Management, Sales, Customer Support, Product, Professional Services, and Solution Design to drive a successful overall customer relationship\n\n\n\n\nQualifications\n\n\n* A bachelor’s degree or equivalent\n\n* 4+ years of relevant experience in customer success in a SaaS environment\n\n* Experience working in healthcare technology\n\n* A ‘customer first’ mindset and passion for delivering a delightful customer experience\n\n* Comfortable understanding and explaining software products to diverse audiences\n\n* Excellent verbal and written communication skills\n\n* Experience at a high growth company with distributed operations\n\n* High energy level, enthusiastic, and eager to do what is necessary to be successful\n\n* Gainsight and Salesforce proficiency preferred\n\n\n\n\nWorking at Amwell\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\n\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SEO, Salesforce, Mobile, SaaS and Non Tech jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Regional Director Quality and Safety Operations
Job Description
LifePoint Health- Health Support Center
LifePoint Health has an opportunity for a Regional Director, Quality and Safety Operations (Central Division)- Remote. The Regional Director Quality and Safety Operations provides validation, coaching, guidance and support to hospital staff and leadership to drive and develop the cultures of safety, learning, and highly reliable performance aligned with the aims and key performance metrics affiliated with the National Quality Program.
LifePoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Responsible for serving facilities within the Lifepoint Health System in the field of Quality and Patient Safety Operations through observation, validation, and coaching, front line leaders and front-line staff members in affiliate health systems within a specific region of the organization enterprise.
Provide field support related to the National Quality Program (NQP) visits to provide evaluation, coaching and support for development and progress within the program.
Communicate information about hospital safety culture assessments for our facilities served, to include survey data review, unit level validation support, and correlations to drive improvements in teamwork and safety climate based upon data driven priorities utilizing the standard teamwork and safety culture leading practices and health system plan.
Present standard education, model evidence-based behaviors and facilitate simulation exercises to change processes and behaviors of affiliate health system staffs to drive high reliability, sustained quality outcome performance and achieve National Quality Program evidence-based tactics and methods associated with National Quality Program designation and US national quality excellence.
Serve as coach for affiliate health systems as an extension of the Quality and Clinical Operations department at the Health Support Center (HSC) to validate the implementation, development and hardwiring of LifePoint's Foundational Principles including standard communication and safety behaviors.
Work closely with facilities, on their National Quality Workplan to ensure progress toward goals to achieve National Quality Designation and national quality exemplar performance metrics and reputation.
Participate in ongoing evaluation and improvement of the tactics, tools and leading practices that support the advancement of the LifePoint National Quality Program evaluating current state and vet potential tools and tactics that contribute to effective communication in building strong cultures for unit and facility wide levels.
Work collaboratively with HSC Quality Clinical Operation partners to solve quality and patient safety issues at affiliate health system level and build relationships that foster collaboration across the enterprise.
Prepare and present educational webinars and coaching including guest faculty to highlight and spread LifePoint leading evidence-based practices.
Regular and reliable attendance.
Perform other duties as assigned.
Additional Information
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and/or works with sensitive and/or confidential information.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
Benefits
At LifePoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
Job Requirements
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: Bachelor's Degree. Master’s Degree or professional degree (e.g., Nursing, Industrial Engineering, Pharmacy, Ancillary Clinical Field) preferred.
Experience: Minimum of 7 years of experience in a healthcare setting, including roles in clinical practice, quality/patient safety leadership (service line or organizational) healthcare performance improvement, and/or healthcare executive leadership.
Certifications: Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), or LEAN preferred.
Extensive overnight travel (over 80%) by land and/or air. Facilities located in AL, GA, IN, KY, OH, WV.
LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Zearn is the nonprofit educational organization behind Zearn Math, the top-rated math learning platform used by 1 in 4 elementary students nationwide. Zearn Math supports teachers with research-backed curriculum and digital lessons proven to double the learning gains of a typical year of instruction. Zearn Math instructional materials - including 400+ hours of digital math learning - are free for teachers and families. Zearn also offers school- and district-wide licenses and professional development to support implementation. Everything Zearn does is driven by the belief that every kid can be a math kid.
Learn more about us at https://about.zearn.org/.
We are looking for a Associate Designer on our Professional Learning Team to play a role in the development of assets aligned to Zearn’s integrated professional learning approach. You will be integral in helping to translate ideas into compelling training presentations as well as digital, print, e-blast, and other assets. You love to work with a team, take direction well, and are eager to learn from internal and external subject matter experts.
What This Role Will Do:
In partnership with members of our professional learning team, execute designs aligned to our vision for a best in class professional learning
Create a broad range of design deliverables, including training presentations, print collateral, and infographics
Design and prepare engaging presentations with compelling content and visuals
Maintain pre-established processes, tools, and strategies for the development, organization, and execution of projects as well as team design archives.
Bring fresh design insight while maintaining and reinforcing brand standards; identify areas of opportunity to improve existing templates
What You’ll Bring to the Role:
Bachelor’s degree or equivalent professional experience required.
3+ years professional experience designing in Google Suite, Adobe Photoshop, InDesign and Adobe Illustrator, preferably within the field of education.
Proficiency, awareness, and/or interest in working with the Adobe Creative Suite and tools like Figma or Sketch, and Canva
A creative mindset with the ability to contribute to multiple projects simultaneously
Comfort working in a highly collaborative environment, with excellent time management skills and attention to detail
Receptivity to multiple viewpoints and feedback with a focus on reflective practice and innovation
Empathy, curiosity, and the desire to continually grow as a learner and teammate
A commitment to Zearn’s mission of providing an exceptional education to all children
A desire to join an entrepreneurial, fast-paced environment at a high-growth organization
The willingness to comply with Zearn's vaccination (subject to legally valid exemptions) and Personal Protective Equipment policies
Location:
This role is remote. Future travel may be required to participate in team meetings, to lead or observe professional development in the field.Travel will not exceed 10% of your workload.
Compensation & Benefits:
Zearn offers a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children.
To Apply: https://apply.workable.com/j/76D8E25CC7
Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.
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At Janus, we believe in a world where healthcare functions efficiently. Join us on our mission to improve the lives of administrative workers and fundamentally change the way work is done. Our team is building a world-class process improvement platform to help healthcare providers generate more cash with less resources.
Our employees are our greatest asset, and we are passionate about creating strong culture with deep purpose. We are entrepreneurial and focused, yet humble, empathetic and inclusive. We value the individual and tackle problems as a team. The best idea wins, and teams celebrate together. We're remote-first, well-funded, and growing fast!
We are the Shapers of Culture
We pride ourselves on being true to ourselves and authentic. We stand on the following tenets:
Ownership - everyone is a contributor and is empowered to drive improvement.
Curiosity - playing and learning every day.
Eagerness - demolishing barriers to building and innovating.
Radical Transparency - openness in communication and decision making across the organization.
Partnership over Profit - prioritizing long-term relationships.
Humility - we strive to be team players, setting aside ego.
Community - nurturing an environment where all employees and partners can thrive.
Our team is fun, innovative and willing to rollup our sleeves to help each other succeed in a fast-paced environment.
Role Overview
First and foremost, we're looking for someone who wants to take an early stage company to greatness. As an Executive Director of Growth at Janus you will build and execute the overall sales approach to our Health System customers to drive revenue for our business. By building consultative relationships with our prospects and current customers you will help further our mission of empowering health systems and its operational workforce to achieve more and reduce the cost of care nationwide.
As an Executive Director you will be responsible for identification and education of prospects, convey Janus' value proposition, and help prospects understand the overall value of our end-to-end platform.
Other responsibilities include:
Generate revenue for Janus by owning the entire prospect sales funnel - identification, design, and closure of deals
Prospect for potential new Health System Customers
Leverage Janus' consultative selling approach
Research and understand each prospect environment and strategic initiatives to best align Janus' solutions
Attend industry events and network with potential customers
Partner with sales operations to quickly respond to customer needs and develop proposal and contracts
Partner with Marketing and Product to relay market feedback relative to our capabilities and messaging
Meet and exceed sales quotas
Document all selling activities Salesforce
Requirements
We are seeking consultative selling resources with at least 10-15+ years of experience.
Required experience in technology, enterprise healthcare technology solutions, SaaS, or Healthcare Consulting.
Experience selling complex software to Health Systems.
Proven track record of managing sales funnel stages and driving top-line revenue.
Experience selling to C-Suite executive and revenue cycle VP/CRO/Director levels.
Entrepreneurial, Data-driven, Problem Solver. Excellent prioritization, logical deduction and organizational skills.
Work collaboratively with Growth, Marketing, Product and Customer teams.
Ability to innovate in a fast-growing work environment and comfortable dealing with ambiguity.
Highly motivated self-starter who is an excellent team player.
Outstanding organizational and communication (both verbal and written) skills; demonstrated experience in communicating value to customers.
Revenue Cycle and AI experience preferred.
Benefits
Employee Stock Options - let's build something together and share in the value we create.
Flexible Schedules and Environments - work when and where you need.
Unlimited PTO - take the time you need to be successful.
Health, Dental and Vision - we've got you covered.
401k - save for retirement
At Janus, we're committed to growing and empowering an inclusive community within our company and communities. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. We are an equal opportunities employer and encourage everyone to apply for our available positions, even if they don't meet every requirement — including women, people of color, individuals with disabilities and those in the LGBTQIA+ community.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Janus Health Technologies, Inc. may exercise its employment-at-will rights at any time.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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