\nAbout Firework\nJoin Firework – Where Innovation Meets Impact\n\n\nFirework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and conversational commerce to every digital touchpoint transforming how brands connect with audiences, convert interest into action, and build long-term customer loyalty. You’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.\n\n\nSummary\nFirework is a global start-up in high-growth mode with a vision to digitally transform video commerce. We are building a world-class global Sales Development team and looking for a talented, creative, and customer-centric Sr. Sales Development Representative to drive and support the growth of our sales pipeline opportunities. You are eager to learn, flexible to change, thrive in a goals-oriented environment, and excited about advancing your career in SaaS sales.\n\n\n\nWhat you’ll be doing\n* Support the sales process by researching accounts and contact prospects using a variety of outreach engagement tools and techniques to set meetings and generate pipeline leads for our mid-market sales team\n* Conduct discovery conversations with potential inbound and outbound prospects in assigned territory or categories\n* Generate qualified leads, meetings, and opportunities for the assigned Sales team by following up, qualifying warm inbound leads, and consultative selling\n* Work cross-functionally with Sales and other teams to increase conversion rates with high-quality pipeline \n* Work as a team to consistently achieve assigned individual and team quota of outbounds, qualifying calls, meetings set, and revenue potential\n* Maintain accurate data in Salesforce and other sales operations tools\n\n\n\nWe’ll be excited if you have\n* Bachelor’s degree\n* Minimum 1 year experience as an SDR owning outbound lead generation and prospecting and qualifying top of the funnel sales pipeline in both a high-velocity mid-market and enterprise sales organization\n* Ability to research and utilize salesforce or other CRM to generate leads\n* Strong written and verbal communication skills; excellent listening skillsSense of ownership; a self-starter with a positive and high sense of urgency\n* Willingness to work on a collaborative team in a fast-paced, startup environment\n* Fluency in French and English\n\n\n\n\n\n\nWe are looking for remote candidates based in México. \n\n\nDon’t hold back\nWe understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Video and Sales jobs that are similar:\n\n
$52,500 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMéxico
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho we are:\nMediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of solutions create immersive buyer experiences; enable sellers to lead with value, allow managers to scale coaching, and empower leaders to forecast with confidence. In today’s unpredictable market, Mediafly is the key to delivering predictable efficient growth.\n\n\nRead this first: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply. We'd love to have a chat to see what skills/experiences you are able to bring to this team.\n\n\nDooly Research, Ltd. ("Dooly"), a Mediafly Company, is seeking a Content Marketing Manager to play a pivotal role in shaping and executing our content strategy to support our revenue goals. You will be responsible for creating, curating, and distributing high-quality content that engages our target audience, increases brand awareness, contributes to drive demand, and supports our overall marketing objectives. You’ll partner with our Product Marketing Manager and Demand Generation team, and work closely with cross-functional teams, including partnerships, sales, and customer success, to ensure our content reaches and resonates with our audience.\n\n\n\nResponsibilities of a Content Marketing Manager:\n* Develop and execute a comprehensive content marketing strategy that aligns with Mediafly’s business objectives and drives revenue growth.\n* Identify content themes and topics that resonate with our target audience, including sales professionals, marketers, and revenue operations teams.\n* Create content across various formats, including web content, blogs, case studies, digital books, webinar outlines and scripts, decks and presentation, video, and social media content.\n* Collaborate with subject matter experts to produce through leadership content to establish Mediafly as an industry leader in the revenue enablement space.\n* Partner with the demand generation team to support the distribution plan to maximize the reach and impact of our content across owned, earned and paid channels.\n* Leverage SEO practices to optimize content for search engines and increase qualified organic traffic.\n* Monitor and analyze content performance metrics to measure the effectiveness of our content strategy and market data-driven decisions for continuous improvement.\n* Work closely with the sales and product marketing teams to align content with sales enablement needs and product messaging.\n* Partner with the customer success team to develop content that supports customer retention and advocacy.\n* Ensure all content is consistent with Mediafly’s brand voice, style, and messaging guidelines.\n* Maintain a high standard of quality and accuracy in all content produced. \n\n\n\nWe would love to work with you if you have: \n* Strong written, editing, and storytelling skills, with the ability to create content that connects with our audience, show we understand them and can solve problems for them.\n* 3-5+ years of content marketing experience, preferably with high-growth B2B SaaS companies, or revenue enablement industry.\n* Proven track record of developing and executing successful content marketing strategies.\n* Ability to think of content as a product. Much like our product solves a big problem for our audience, so should our content.\n* The ability to ensure our content can be a winner is differentiated from competitors and people talk about it.\n* Experience in getting mileage out of our content. We need someone who doesn’t stop at one post or asset per content idea. We’re looking for someone who can slice it, dice it, add it together again, repurpose it, redistribute it, update it, expand on it, etc.\n* Excellent project management skills, with the ability to manage multiple projects and deadlines simultaneously. We work on Asana. \n* Proficient analytical skills with the ability to interpret data and translate it into actionable insights.\n* Ability to work independently as well as collaboratively within a team environment. \n* Experience with content management systems (CMS), SEO tools, and marketing automation platforms is a plus.\n* Bachelor’s Degree in Marketing, Communications, Journalism, Public Relations, or related field preferred.\n\n\n\n\n\n$100,000 - $120,000 a yearWe are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, Mediafly provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include: your specific skills and experience, geographic location or other relevant factors.\n\nWhy Mediafly?\n\n\n• Fully Remote based in Canada\n• Generous PTO\n• Competitive Salary\n• Transparent Career Paths\n• Extended Health and Dental\n• 12 Paid Holidays + One Floating Holiday\n• Paid Parental Leave\n• Remote Stipend\n\n\nMediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply.\n\n\nWe have over 140 employees located globally. Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn.\n\n\nMediafly's HQ is based in Chicago, IL. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, SEO, Marketing, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Cast & Crew \nWe grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form. \n\n\nProduct Manager\n\nRegular Full-Time \n\nPosition Overview\n\nThe Product Manager is responsible for building high-quality and timely solutions to solve complex business problems. As a Product Manager, you will build easy-to-use and scalable product solutions to support business growth for customers and internal stakeholders alike.\n\nWe are looking for a dedicated, ambitious and self-driven Product Manager. In this role, you will work closely with our customers and internal stakeholders to provide elegant solutions that solve real business problems and delight users. You will gain a deep understanding of our platform, our payroll systems and our processes which you will use to assist in defining the overall vision, roadmap and strategy of the product.\n\n \n\nCore Responsibilities\n\n\n* Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics\n\n* Build and maintain a high-value, feature-rich product roadmap\n\n* Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es)\n\n* Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements\n\n* Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap\n\n* Identify and diagnose issues, document assumptions and design solutions\n\n* Lead large-scale, cross-functional product initiatives including related system integrations\n\n* Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment\n\n* Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts\n\n* Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience\n\n* Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs\n\n* Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches\n\n* Performs other related duties as assigned.\n\n\n\n\n \n\nKey Qualifications\n\n\n* Bachelor’s degree in a relevant field required\n\n* Product management experience with enterprise SaaS products\n\n* Experience with file and other asset management platforms strongly preferred\n\n* Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter\n\n* Ability to translate technical or analytics concepts for a business audience\n\n* Experience navigating and working with complex platform integrations\n\n* Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS)\n\n* Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity\n\n* Detail-oriented with excellent problem solving and decision-making skills\n\n\n\n\n \n\nPreferred Qualifications \n\n\n* Working knowledge of payroll, HR, accounting and entertainment industry highly preferred\n\n\n\n\n \n\nSpecial Work Conditions \n\n\n* Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Payroll, Cloud, Marketing and Sales jobs that are similar:\n\n
$57,500 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Overview of the Role\n\nPagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.\n\nIn this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). \n\nAs a customer-centric organisation, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable. \n\nThis isn't just a job—it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!\n\nKey Responsibilities:\n\nValue Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasising the impact and solutions that address the customer's specific needs or challenges\n\n\n* Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership \n\n* Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends\n\n* Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives\n\n\n\n\nSales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers\n\n\n* Negotiate positive business outcomes with existing customers for PagerDuty\n\n* Managing and closing complex, multi-product sales cycles in the Global 2000 segment \n\n* Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives\n\n* Strong presentation skills verbally and visually by customising content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests. \n\n* Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision. \n\n\n\n\nSales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives\n\n\n* Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy\n\n* Utilize historical data and market trends to provide accurate forecasts to management\n\n* Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment\n\n* Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty \n\n* Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)\n\n* Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.\n\n\n\nBasic Qualifications\n\n\n* 12+ years field sales experience, preferably in software sales / SaaS sales\n\n* 6+ years of experience expanded into new areas of existing accounts \n\n* Strategic Account Management experience with Fortune 500 companies \n\n* Experience selling to C-level executives\n\n* Sold in a multi-product selling environment before\n\n* Travel expectations around 30%\n\n\n\n\nPreferred Qualifications\n\n\n* Effective time management, complex deal management, account planning, and analytical skills\n\n* Consistent track record of exceeding sales targets\n\n* Self-sufficient with the ability to work independently and collaboratively\n\n* Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)\n\n\n\n\nThe base salary range for this position is 160,000 - 170,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.\n\nOur base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.\n\nYour recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Sales jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLuxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Their award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve their clients. Since launching in 2016, Luxury Presence has been trusted by more than 10,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.\n\n\nLuxury Presence is seeking a highly skilled and seasoned Director of Sales Operations to join our growing team. Reporting to our SVP of Sales, the ideal candidate will play a pivotal role in optimizing and scaling our sales team. You will be responsible for enhancing our sales processes, improving data analysis and reporting, and ensuring seamless alignment between sales and marketing. This role is an exciting opportunity to shape the future of our company and drive exponential growth. \n\n\n\n\nResponsibilities:\n\n\n\nSales Process Optimization:\n* Oversee and streamline sales processes to enhance efficiency and effectiveness\n* Collaborate with sales leadership to develop and implement best practices\n* Continuously identify areas for improvement and implement solutions\n* Manage sales productivity and provide proactive recommendations \n\n\n\nRevenue Forecasting and Analysis:\n* Develop and maintain revenue forecasting models to support strategic decision-making\n* Analyze sales data and customer trends to identify growth opportunities\n* Provide insights and recommendations for revenue optimization\n\n\n\nTechnology Stack Management:\n* Evaluate, select, and implement sales and marketing technology solutions\n* Administer and optimize CRM, marketing automation, and other relevant tools\n* Provide training and support to sales and CS teams on tool usage\n\n\n\nSales Compensation and Incentives:\n* Design and manage sales compensation plans to motivate and reward high-performance\n* Regularly review and adjust compensation structures to align with company goals\n\n\n\nYou have:\n* 5+ years of proven experience in revenue/sales operations\n* Technical/tool proficiency: You’ve used and configured major CRMs, engagement platforms, and reporting tools. You can make recommendations to introduce new software to the team\n* A track record of reducing the operational overhead of Sales/Revenue teams by leveraging software to do the heavy lifting\n* Passion for pioneering innovative, highly effective tools & processes\n* The ability to utilize data insights to drive decision-making and can give examples of how you have done this in the past\n* Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required\n* The willingness to provide hands-on support to the sales team by helping with ad hoc projects and reporting from various internal systems\n\n\n\nYou are:\n* Proactive: You take pride in being a vocal member of the team who inspires confidence through data\n* Team player: You want to help the team win by taking on non-selling tactics\n* Analytical: You possess stellar analytical skills\n* Solutions-oriented: You always find a way \n* High motor and low ego \n\n\n\n\n\nWho we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.\n \nFounded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 9,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.\n \nThe Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors. \n \nIts solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. \n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, SEO, Mobile, Marketing and Sales jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, TX
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nThe Manager, Business Development is a frontline role that is tasked with developing our outbound lead generation strategy and a high performing team of Business Development Representatives to drive high quality sales leads through outbound prospecting. The ideal candidate will have experience in sales prospecting, hiring, onboarding, training, and managing a team with the ability to inspire, lead, coach, and communicate & collaborate across the organization. This role is responsible for providing day-to-day operational leadership ensuring effective strategies are deployed resulting in increased productivity. It will require a passion for coaching, developing, metrics/reporting, and giving feedback. \n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES \n* Proven ability to manage the full employee lifecycle, build a sales development strategy, and develop a team of high performing BDR’s\n* Heavy emphasis on hiring, onboard, training, motivating, and developing employees to build bench strength and promote across our sales department \n* Provide day to day coaching, lead performance conversations, and support career development of direct reports\n* Drive outreach strategies leveraging ABM playbook to drive new and expansion opportunities\n* Take ownership of playbooks and enablement for the BDR Team\n* Own content creation for outbound prospecting campaigns\n* Responsible for BDR team meeting and exceeding ramp schedules and quotas\n* Create, own and manage strategy for outbound metrics\n* Define, track, and communicate weekly, quarterly, and annual goals to the team to drive consistent performance\n* Build a culture of motivated and inspired team members by creating a fun and engaging team culture\n* Monitor team activity and train on best practices to drive prospect engagement and team success\n* Provide clear visibility on pipeline performance through ongoing management of team and metrics\n* Own CRM & Sales Engagement process for BDRs and recommend process improvements\n* Conduct outbound prospecting alongside BDRs\n* Work across sales and marketing to develop and hand off high-quality opportunities.\n\n\n\nEXPERIENCE\n* Bachelor's Degree or equivalent experience a plus\n* 4+ years of experience supervising and managing a Sales Development team\n* Proficiency with CRM applications such as Salesforce\n* Experience with SalesLoft, Zoominfo, Chorus, and ChiliPiper is a plus\n* Extensive lead generation and sales development experience in a high-paced sales environment\n\n\n\nKNOWLEDGE\n* Ability to meet deadlines\n* Team leader with the ability to work individually as well as collaboratively\n* Action-oriented and results-driven mentality\n* Highly organized with strong time-management skills\n* Strong interpersonal skills with a passion for team building\n\n\n\n DESIRED BEHAVIORS \n* Facilitates change - encourages continuous improvement of work practices and processes. Enable the ability to move through change to transform new levels of thinking, understanding, and work practices. \n* Drives execution – engage and enthuse team by cascading company & departmental goals into individual goals. Sets high performance standards, sets clear expectations, facilitate problem solving, provide task clarity and set boundaries. \n* Manage the team – be a steady hand, hold the team accountable, utilize straight talk and take corrective action when required to ensure compliance and fair treatment, provide consistent reward and recognition. \n* Keep the team focused and motivated - facilitate timely decision making, know when to escalate, fail fast, provide timely feedback and regular communication. \n* Technically proficient - know own role thoroughly and possesses a wide field of knowledge, has a solid familiarity with team member’s roles and tasks. \n* Uses the full capabilities of the team – understands team member’s development needs and aspirations, takes these into consideration when assigning task and responsibilities. Develop and coach so the team can reach full potential. \n* Over communicates - hosts team communication (1:1`s and team meetings), cascades important and “need to know” information in a timely manner. \n* Involve employees in decision making – encourage communication across the team along with sharing of ideas and proposed solutions. don’t allow members to operate in isolation, utilize each team member's strengths and skills. \n* Manages collaboratively - Foster teamwork, empower and develop trust with employees to deliver successfully and delegate appropriately. \n* Displays ethical character and competence - Always act with integrity and intent. \n* Is a role model – displays high levels of commitment and energy, role models our values, sets high standards of behavior. Influence others positively, act as a good citizen of UpKeep. \n\n\n\n\n\nEven if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Marketing, Sales and Engineer jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Director Marketing Analytics Operations + Web Experiences
\nAbout Foursquare \n\nFoursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.\n\nFoursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).\n\nAbout the Position\n\nWe’re looking for an analytically minded leader who will help us scale marketing programs across all segments (from CMOs to Developers), channels (from digital inbound to account-based marketing), and go-to-market motions (from PLG to Sales lead). This role will ensure flawless execution of marketing campaigns and make the business smarter with data based decisions. \n\nBut the operational activities aren’t limited to campaigns; this person is an expert at website analytics with an eye on SEO, content and user journey flows to drive the best user experience. You have Saas and sales led growth experience and are committed to a test and learn philosophy that can take a good footprint and make it great. \n \n\nIn this role, you’ll be responsible for:\n\nOperations and Analytics:\n\n\n* Own our marketing systems architecture and strategy.\n\n* Assist in the quarterly budgeting process. Track marketing budget to evaluate efficacy of spend. Recommend marketing mix and channel/program optimization.\n\n* Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting.\n\n* Own marketing database strategy and data requests (e.g. segmentation, list creation).\n\n* Own and manage campaign operations; including email and newsletter sends, audience segmentation, landing page creation, webinar ops, program integrations, list uploads and lead flow management\n\n* Own the Email Marketing channel and manage the email send calendar to optimize the marketing touches\n\n* Work with marketing, revenue operations, performance marketing and sales leaders to actively monitor, analyze, measure and report the health of marketing contributions to pipeline, revenue and retention with a focus on ROI.\n\n* Lead and execute the vision for marketing analytics, defining the measurement framework, including key KPIs and funnel metrics that provide actionable insights to the management team. You will act on these results creating effective CRM campaigns, landing pages and website optimizations.\n\n* Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, performance integrity and accuracy, capturing insights and making recommendations.\n\n* Help solve key challenges, such as attribution, lead routing and follow-up, program automation, data accuracy, funnel analysis, and forecasting for all marketing motions (self-serve, partnerships, and sales-led for both new logo acquisition as well as customer growth).\n\n* Own accurate forecasting models, and consistently report on delivery against targets, including establishing templatized scorecards against the full funnel for an aligned, holistic view on Marketing performance across segments, channels, geographies and products.\n\n\n\n\n \n\nWeb experiences:\n\n\n* Lead the strategy development for the corporate website with attention to driving conversions for both sales lead conversions and product lead conversion; optimizing for increased engagement and improved visitor experience\n\n\n\n* Optimize for SEO, inclusive of site architecture, technical foundation, keyword support and editorial content\n\n* Develop high-converting web journey and personalization for prospects, customers and and partners, including reviewing and assessing content for effectiveness\n\n\n\n* Plan and implement data-driven testing and Leverage digital metrics (site traffic, visitor paths, conversion rates) to optimize and personalize web experiences to increase site to lead conversions, pipeline, and decrease time to sale\n\n* Define and drive a process for ongoing site QA, content refresh and the removal of outdated content.\n\n* Develop new ideas to drive improved program ROI and campaign performance.\n\n\n\n\n \n\nWhat you’ll need:\n\n\n* 12+years experience in web management, user acquisition, and demand gen to analyze and produce marketing sourced leads and pipeline\n\n* B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies.\n\n* Deep understanding of the sales and marketing technology landscape, with hands-on experience with marketing automation platforms, Salesforce, Marketo, Hubspot, analytical tools (e.g. Power BI, Tableau). Segment experience is a plus.\n\n\n\n\n\n* Experience working with tools such as Goldcast, ON24, Drift, Chilipiper, 6sense, Pathfactory, Splash, Unbounce, ZoomInfo, TechTarget\n\n* Expertise in web analytics (Google Analytics), A/B and multivariate testing tools, content management systems (Wordpress), technical and content SEO, web QA and domain/url management\n\n* Understanding of HTML/CSS/JavaScript, UX/UI design, digital design languages, digital ADA compliance, web optimization\n\n* Oversaw the launch of at least one B2B website \n\n* Experience managing direct reports or contractors\n\n* Willing to be hands on in daily operations when needed\n\n* Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!\n\n\n\n\nAt Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.\n \n\nThe annual total cash compensation range is $168,000 - $200,000, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. \n \n\nSalary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!\n \n\nThings to know…\n\nFoursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.\n\nFoursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.\nFoursquare Privacy Policy \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Cloud, Mobile, Marketing and Sales jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who we are: \n\nNacelle is a composable commerce platform provider that allows brands and retailers to easily syndicate commerce and content data to multiple heads, endpoints and channels by transforming, storing and reindexing data in real-time. With Nacelle, companies can future-proof their business by composing the commerce stack they want — giving them the agility needed to build unique and dynamic shopping experiences, while optimizing business operations for growth. Nacelle is a venture-backed company with over $75 million raised from institutional investors including Tiger Global, Index Ventures and iNovia. For more information, go to nacelle.com\nThe role:\nDo you strive to be the best at whatever you do, and love competition just as much as you do learning & collaborating with others? Are you self-motivated, and looking to position yourself for career growth with high earnings potential within a growing, early-stage startup? Do you want in on our fun, inclusive, remote culture? Most importantly: do you want to be a part of building something great? If so, we want to talk to you!\nWe are seeking an entrepreneurial, motivated Business Development Representative who is passionate about the eCommerce space. You will report directly to our Chief Revenue Officer and work to extend our reach in the eCommerce vertical. Your work will focus on outbound sales strategy, as well as inbound qualification.\nIn this role you will:\n\n\nEfficiently manage a high volume of both outbound and inbound emails, phone calls, and LinkedIn\n\nStand out by using thoughtful research to be creative & personalized in your outreach\n\nBecome a trusted advisor by constantly improving your working knowledge of the Nacelle solution\n\nLearn how to qualify effectively, focusing time & effort on opportunities that will convert & close\n\nFollow an integrated process through intimate knowledge of our systems, including Salesforce, LinkedIn, sourcing tools, sales cadence software, and more\n\nHave a disciplined approach to daily activity planning, setting goals, and achieving success\n\n\n\nWe would love to hear from you if:\n\n\nYou have a minimum of 6 months of working in an SDR or BDR role at a SaaS company\n\nYou are intelligent, curious, and driven to succeed in a career in tech startups and sales\n\nYou possess and openness to coaching and training\n\nYou are familiar with Salesforce CRM (experience with Outreach and Sales Nav are brownie points)\n\n\n\n\n \n\nIf you meet most of the criteria for this position, we would still love to hear from you! We believe in fostering talent, growing and providing training to our team as we believe great human beings come first and building skillsets can happen over time.\n\nAt Nacelle, we strive to promote a culture where all employees feel supported and comfortable to provide constructive feedback in ways that we can continue to grow and practice our values of "forever learning, ownership, honesty and integrity, and teamwork." \n\nNacelle is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. \n\nNacelle is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to Nacelle's Talent Acquisition Team at [email protected] if you need any assistance completing our application or need accommodations during your interview process. \n\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Sales and Ecommerce jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAcquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.\n\nHeadquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!\n\nThe Enterprise Account Executive will play a key role in driving Acquia’s business development and sales activities.\nThe ideal candidate needs to\n\nAs the Enterprise Account Executive, you will...\n\n\n* Develop and execute a go-to-market strategy for Acquia's offerings; built on individualized business cases by customer\n\n* Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts\n\n* Build and nurture a strong sales pipeline and forecast through discovery calls and meetings\n\n* Drive the sales process and handle the contract and approval process of new deals, including negotiating on price and getting approvals including contract terms\n\n* Meet or exceed set Quota targets and Key Performance Indicators (KPI’s) for sales based activities\n\n* Maintains accurate and realistic forecast\n\n* Handle all information in our Salesforce.com CRM system\n\n* Acts as coach and mentor to BDRs you work with on prospecting\n\n* Build awareness for Drupal and Acquia within large Enterprises and System Integrators\n\n* Build and nurture relationships with new and existing Acquia partners\n\n\n\n\nYou’ll enjoy this role if you are/have...\n\n\n* Highly motivated, over achiever, great teammate, driven\n\n* A high level of intensity to work with an experienced, motivated leadership team passionate about creating a significantly sized company in a short timeframe\n\n* A passion for excellence including an innate desire to build a metric driven business\n\n* Coachable\n\n* Excellent thought leadership traits with the ability to successfully drive fundamental changes in web strategies\n\n* Strong analytical and writing abilities\n\n* Outstanding presentation skills\n\n* Strong work ethic\n\n* Entrepreneurial spirit/demeanor, flexibility toward dynamic change\n\n\n\n\nWhat you’ll need to be successful...\n\n\n* Deep experience with SAAS technologies preferably around website development or Web Content Management\n\n* Understands value creation selling\n\n* Can demonstrate results from own pipeline generation; is a natural "hunter"\n\n* Demonstrated ability to handle both direct and indirect opportunities\n\n* Experienced in a new business Sales role ideally within a similar start up and high growth organization\n\n\n\nAcquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!\n\nAcquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.\n\nInterested residents of Colorado may contact [email protected] as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, HR, Cloud, Microsoft, Engineer, Digital Nomad, Backend, Senior, Legal, Sales, SaaS, Analyst and Marketing jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Customer Success Manager, you’ll partner with Solution Architects and Account Executives to help customers adopt Vendia’s innovative Universal Application platform. You’ll contribute to all stages of the customer’s buying and adoption journey, from preparing for success during pre-sales discovery and use case exploration through delivering success during post-sales onboarding and advising. As an expert in both the customer’s business objectives as well as Vendia’s capabilities, you’ll be well positioned to help customers maximize Vendia's value proposition. \n\nWorking closely with a Solution Architect on every customer account; you’ll help customers work through challenges that could derail their adoption or limit usage and work with support teams in ensuring customer issues and questions are resolved. You’ll routinely harvest product suggestions from your depth and breadth of customer engagements and communicate these back to the product management team, creating a feedback loop of product optimization that helps delight existing customers and opens new sales opportunities. Most importantly, you are the customer’s go-to point of contact to create a sense of trust and future of success by building on Vendia.\n\nVendia is seeking a Customer Success Manager with public cloud and/or Software as a Service (SaaS) experience. Qualified candidates will have spent multiple years in a customer-facing role enabling companies to adopt innovative offerings and industry best practices. You should be a strong communicator, exceptional organizer, and comfortable in front of technical and non-technical teams.\n\nWe are a virtual company seeking U.S.-based employees who can operate within +/- 3 hours of the US Pacific Time Zone.\n\nAs a Customer Success Manager, you will be responsible for:\n\n\nEnsuring the success of the customer’s experience by understanding their strategic goals and value drivers\n\nInfluencing intent to renew and expand through collateral, presentations, customer-specific TCO, other analyses\n\nLeading data-driven conversations to assist clients in performing projections related to cost, consumption, and return on investment\n\nDemonstrating relentless customer obsession, viewing customer success as your own, and advocating internally for customer features, capabilities, and needs\n\nBuilding organizational alignment by partnering with solution architect, sales, and marketing teams to create compelling content that accelerates buying decisions and positively impacts customers throughout their journey\n\nEngaging support and engineering teams to assist in addressing customer questions or issues, including tracking them through completion\n\nImproving adoption rates and customer satisfaction by creating Getting Started guides, improving existing (and producing new) documentation where necessary to augment the engineering team’s outputs, and refining the overarching methodology for customer experience\n\nConduct regular touch points with customers for timely onboarding, understanding success criteria, and showcasing product evolutions\n\nProvide measurable success across key outcomes within focus: \n\n\n\nCustomer trust, sentiment, and net promoter score\n\nCustomer usage growth \n\nCustomer use case expansion\n\n\n\n\n\n\nMinimum Requirements:\n\n\n3+ years experience as a customer success manager, technical account manager, or technical consultant with direct customer-facing responsibilities using public cloud or SaaS technologies\n\nTrack record of partnering with customers to increase product usage and identifying upsell/cross-selling opportunities \n\nExperience in customer management, escalation management, customer support, and defect triage\n\nAbility to plan projects, communicate status, and deliver results\n\n4 year undergraduate degree in a technical field or equivalent experience\n\nProficient written and verbal communication skills\n\n\n\n\n \n\nPreferred:\n\n\nPrior experience at a startup or similar fast-paced environment, ideally with cloud-based applications, infrastructure services, and/or enterprise SaaS offerings\n\nTransparent work products, such as: published books or blogs on industry topics of interest; YouTube videos of public speaking engagements, such as conference presentations\n\n\n\n\n\nExperience supporting enterprise customers in one or more of: cloud operations technical support, escalation management or IT consulting\n\n\n\n\n \n\nAbout Vendia\n\nVendia is the only real-time data cloud company that enables customers to free critical data stuck in traditional applications, data stores, cloud service providers, and other silos. We provide the undifferentiated services and infrastructure necessary to share data safely and securely. By combining serverless blockchains, ledgers, access control, smart APIs and more, Vendia delivers governance and compliance with industry standards, allowing companies to focus on what matters most: their customer experience.\n\nOur customers span industries – from automotive and food & beverage, to travel, hospitality, and not-for-profits. They use Vendia to solve challenging data sharing and data integration problems: real-time supply chain and logistics tracking, settlement of physical and digital contracts, consolidating the data needed to drive AI/ML inferencing, and more. Our employees helped create industry-changing services like AWS Lambda, DynamoDB, API Gateway, and many more. We are taking that expertise and continuing the tradition at Vendia. We build disruptive, innovative technologies that combine the best of Serverless, distributed ledgers, and massively scaled cloud-based services that deliver business value to our customers.\n\nVendia is a rapidly growing, minority-owned startup headquartered in San Francisco and Seattle, serving the needs of enterprises around the globe. Our recent $30M Series B investment has enabled us to accelerate our vision of multi-party data sharing, and we are growing rapidly. We embrace remote workers but also love interactive development. Our culture is dynamic, with a focus on rapid, iterative delivery and continuous learning from customer engagements. Most importantly, we are a "succeed or fail together" company - everyone here plays nicely with each other, a culture we’ve enshrined in our Kind Humans Policy, and a key requirement for all job applicants. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to iOS, Mobile, Senior, Engineer, Backend, Digital Nomad, Design, Cloud, Marketing, HR, Testing, Sales, Scala, SaaS, Serverless and API jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We are a facet of the life insurance industry that few people know about. Our mission is to protect every child and serve all working people.
The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions.
Benefits Overview:
• World Class Training
• Work From Home
• 100% Remote
• Vested Renewals for life
• Unlimited No Cost Leads
• Exclusive Leads
*In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What You’ll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customers’ business needs
Guide the configuration of the Ceridian application to meet customer’s business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
What’s In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelor’s degree or equivalent experience
Master’s degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft.
With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two.
We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list.
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: [email protected]
Lucid has an exciting opportunity for a Strategic Finance Intern to join the Strategic Finance (FP&A) team. This position will be responsible for a wide range of projects including strategic analysis to support Lucid’s KPIs, financial modeling, variance reporting, and ad hoc assignments. You will also be responsible for working on initiatives to improve existing FP&A processes, including automation, documentation, and streamlining of deliverables to align with best practices. The ideal candidate will have superb analytical abilities, strong skills in financial modeling, a firm understanding of finance and accounting concepts, and a desire to find solutions.
Responsibilities
Drive improvement of financial reporting and forecasting processes in coordination with Finance team members, Accounting team, and other departments
Produce analysis and tracking of strategic initiatives and key company metrics, including the development of supporting models and expected outcomes
Communicate financial and accounting information and trends to the management team to ensure that real-time business decisions can be made based on sound financial data
Manage project priorities, deadlines, and deliverables
Ad-hoc analysis as required
Requirements
Completing a bachelor's degree in Finance, Accounting, Economics, Business, Information Systems or related field
Interested and excited to work in a high-growth tech/software SaaS company
Experience in working collaboratively with a team, with strong communication skills
Ability to scope projects and execute on deliverables, communicating effectively along the way
Experience in Excel/Google Sheets and PowerPoint/Google Slides
Bias towards finding solutions vs. shutting down ideas
Proficiency in SQL or other programming languages is a plus
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud and Digital Nomad jobs that are similar:
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
Are you a subject matter expertise in project management, scope definition, risk identification, methodology and resource allocation or facilitation? Join us to define scope, performance, results and you may assist management with vendors and service providers to. It's a plus if your working towards certification in project management.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Staff education and competency validation
Provides/coordinates staff education and competency validation
Teaches classes for new and current employees; both 1:1 and small groups
Demonstrates skills as part of clinical education program; acts as clinical expert and resource
Validates employee competence
Maintains documentation for clinical education
Supports Optum New Mexico infection prevention and employee health programs
Coordinates adherence to Optum, state and federal requirements and standards
Completes Optum documentation requirements
Supports compliance assessments and audits; develops corrective action plans and follows-up to achieve and maintain compliance
Supports clinical compliance and quality programs
Project Management
Coordinates clinical projects, takes responsibility for project tracking and analysis
Assists in onboarding and clinic preparation for new acquisitions
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High school diploma
Certification or License in a Medical profession
2+ years of experience in clinical setting
Basic level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Demonstrated ability to communicate ideas clearly and concisely
UnitedHealth Group is working to create the health care system of tomorrow.
Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.
Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad, Gaming, Microsoft and Education jobs that are similar:
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.
BE THE STRATEGY BEHIND THE GAME.
We’re growing quickly and are looking for a Regulatory Reporting Analyst to help us scale through data-driven action. When you join our Analytics team, you will play a vital role in developing our data platform, which will provide you an opportunity to see the impact of your personal work right away. Sound good to you? Join us.
WHAT YOU'LL DO AS A REGULATORY ANALYST:
You will become an expert on the company's data platform.
Create regulatory reports and dashboards.
Partner with Data Engineering, Finance, Compliance, and other applicable stakeholders to deliver timely reporting that satisfies requirements.
Provide ad-hoc analysis as necessary.
WHAT YOU'LL BRING:
A minimum of 1 year (professional, co-op and/or intern) of analytics experience, preferably in highly regulated field.
You have experience with SQL and tableau. Additional programming language experience is a plus.
Knowledge of statistics and hypothesis testing. Model building experience is a plus.
You thrive in a fast-paced environment.
You are detail-oriented.
You have a BS in Mathematics, Business, or a related field.
WHO ARE WE A GOOD FIT FOR?
We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.
APPLY NOW
We’re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We’ll never discriminate against anyone’s background or creed. If you’re good at what you do, we want you to do it at DraftKings.
#remote
Join Us!
Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.
We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
Ready to build what’s next? Apply now.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
GM is committed to creating inclusive solutions to social issues in the communities in which we live and work. Our philanthropy puts people at the center and is structured under the following focus areas: STEM Education, Vehicle and Road Safety, Community Development and Climate Equity.
Internship Focus Area:
Climate Equity & Disaster Relief: Climate change does not impact every community equally, and it is incumbent upon us to implement inclusive solutions that do not leave anyone behind. The GM Climate Equity Fund aims to help fund organizations that are closing the climate equity gap at the community level and across three key areas: sustainable jobs, access to sustainable transportation and community climate action.
Responsibilities may include:
Supporting the Climate Equity and Disaster Relief program officer with various projects, including idea development for grantmaking strategy
Producing insights from grantmaking data leading to new ideas
Preparing emails and other correspondence as required
Reviewing and processing grant applications
Meeting with potential and existing nonprofits on behalf of GM
Researching potential nonprofit organizations that align with the fund strategy
Basic Qualifications:
Pursuit of a Bachelor’s or Master’s degree in Nonprofit Management, Business, Environmental Sciences, Social Work or related field
Must be graduating between December 2023 and June 2025
Demonstrates leadership in field of study, extra-curricular activities or service organizations
Able to work full-time - 40 hours per week during the summer months
Strong commitment to the fund’s vision and values with the ability to demonstrate that commitment in daily interactions.
Preferred Qualifications
Ability to work independently and with a team
Outstanding interpersonal and relationship management skills with the ability to effectively collaborate with varying levels of the organization as needed
Excellent written and verbal communication skills
Emerging partnership and teamwork skills and ability to learn from and share knowledge with co-workers in a fast-paced environment
Emerging presentation and speaking skills to represent GM during interactions with nonprofit organizations
High level of integrity, ability to deal with ambiguity, takes initiative/self-directed
Evidence of strong character with integrity, honesty, accountability, and trust
Experience working with a nonprofit organization as a volunteer or staff member
This role offers the following Work Appropriately strategies:
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis.
The median level of the monthly salary compensation for this role is $4,250 dependent upon class status and degree. Benefit options are not available for this role.
GM will provide a one-time lump sum taxable stipend payment to each student selected for the 2023 Student Program.
PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We're a growing online education company for business owners, founded and led by Steph Taylor, a marketer and launch strategist. We're here to help our community build and grow businesses that are profitable and bring them so much joy. We value freedom and flexibility over hustle culture, we pride ourselves on taking imperfect action and we're always hungry to learn something new.
Until now, Steph has been hands-on in most areas of marketing the brand. But the business has grown and we're searching for a marketing all-rounder to join our canoe and help us paddle a bit faster.
Note: This role is part-time, but we're looking for someone who can grow with us. Depending on your availability and commitments outside of work, this could mean you eventually become full-time or it could mean we help you build a marketing team to support you as your workload increases. Choose your own adventure.
Some key areas you'd be working on include:
Growing podcast listenership: With more than 1.5 million downloads to date, Socialette podcast is by no means a small show. It's our primary channel for sharing free content that—to paraphrase one listener—changes lives. You will brainstorm podcast topics with Steph, plan the content calendar and use your marketing magic to get each episode in front of as many of the right people as possible.
Launching a new membership program: This one is still under wraps (shh!) but we're planning to open doors in early 2023. In your first few months with us, you will work closely with Steph to develop the launch strategy and execute the launch marketing campaign, including creating organic social content, and executing paid social and SEM campaigns.
Increasing sales of our self-paced courses: We have two courses that can be purchased and completed at any time, but we haven't had much time to market them. You will generate fresh ideas for marketing these products, measure and track the analytics, and spot opportunities to optimise every step of the sales funnel.
Executing launch campaigns for our cohort-based course: We have a 12-week course that we launch and run twice a year. You will be working year-round to grow our email list and social media audiences with the right people for this course. Twice per year, you will work closely with Steph on the launch strategy and campaign execution.
Building brand visibility: We operate in a crowded market. Social media is noisy. Paid traffic is becoming more and more expensive. Having a human as the face of our brand gives us an advantage, and part of your role is to help grow the visibility of the Steph Taylor brand. You will identify and pitch media opportunities, and spot potential partnerships and growth opportunities.
To succeed in this role, you must:
Have 3-5+ years of digital marketing experience, in roles where you've had exposure to both strategy and execution.
Be results-driven and passionate about growth. You approach everything with an "I wonder what will happen" mindset, and you're constantly measuring and improving as you go.
Have a sound understanding of what works (and what doesn't) in content marketing and email marketing.
Be able to write. Well.
Know how to create and manage campaigns using Facebook Ads and Google Ads, or be willing to learn.
Be willing to undertake training and courses (paid for by us) to continually improve your skills in the fast-moving online marketing space.
Thrive in an environment where you're working autonomously with a small, remote team. In other words, you're self-motivated and take ownership of your work.
This role is NOT for you if:
You are a freelancer or agency looking for another client. We want someone who is 100% dedicated to growing our business with us.
You're a business owner looking to earn an income while you're waiting for your business to take off.
You're not willing to roll your sleeves up and do what needs to be done. We're only a small team and, occasionally, we have to do work that's below our pay grade to get the job done.
Follow these exact steps to apply:
Open the application form here: https://stephtaylorco.typeform.com/to/PCgq92y9 (or click the "Apply" button.
Upload your resume and answer the application questions (please allow 30 minutes for this)
Any applications that are submitted outside of the above application form won't be accepted.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Our name comes from a combination of two words: Talent and Simplicity. Originally starting our operations in Melbourne in 2018, Talentplicity Consulting now has offices in Melbourne and Sydney, catering to its clients across Australia, in every state and territory.
Talentplicity Consulting (TPC) is a very fast-growing startup IT Consulting firm. TPC is a strategic staffing and consulting augmentation partner to several large to medium-sized companies in Australia. While our head offices are based in Sydney, we also have our second offices in Melbourne.
You need to have;
7+ years of experience working as a Business Analyst.
Due to government regulations, you must be an Australian Citizen to be considered for this opportunity.
Ideally, having a current Baseline or NV1 clearance is highly regarded
Previous work experience in telecommunications or with larger corporations is greatly regarded.
Previous experience with cyber security or network security-related projects is required.
End-to-end process improvement experience for existing processes
Experience with setting up new strategies according to the changing scopes and business needs
Impeccable written and verbal communication skills are critical
Extensive experience with process mapping and modeling.
Excellent Stakeholder Management skills with the ability to work with senior business representatives.
How to apply:
If you think you have what it takes to secure this opportunity, please apply NOW! For further information about this opportunity, please email [email protected] or call us at 0 0447-719-846.
For more jobs like this, please visit our website at www.talentplicity.com.au or on LinkedIn by visiting https://linkedin.com/company/talentplicity
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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