6sense is hiring a Remote Customer Success Operations Manager
\nJob Purpose\n\nThe Senior CS Operations Manager is responsible for driving the operational efficiency and effectiveness of our CS organization. This role will be responsible for developing, implementing, and optimizing processes, tools, and metrics to enhance customer satisfaction, retention, and growth. The role will act as a strategic partner to CS leadership, ensuring that the team has the necessary resources and partner with the organization to deliver against key initiatives and programs using project management methodologies. \n\nResponsibilities & Accountabilities \n\n1. Operational Excellence \n\n\n* Develop and standardize CS processes to ensure consistency and scalability \n\n* Identify and implement process improvements to enhance team efficiency and customer satisfaction, retention, and growth \n\n* Create and maintain documentation across CSOps and contribute to broader initiatives \n\n\n\n\n2. Strategic Initiatives \n\n\n* Lead strategic initiatives and programs using project management methodologies to improve customer retention, satisfaction, and overall success \n\n* Partner with Analytics to develop and track KPIs to measure the effectiveness of customer success efforts \n\n* Report on performance metrics to leadership and provide recommendations for improvement \n\n\n\n\n3. Data Management and Analysis \n\n\n* Partner with Analytics to manage and analyze customer data to provide actionable insights and support decision-making \n\n* Develop and maintain dashboards and reports to monitor key performance metrics \n\n\n\n\n4. Tool and System Management \n\n\n* Support the selection, implementation, and management of CS tools (e.g. Gainsight) and technologies \n\n* Ensure seamless integration of tools with other systems (e.g. Salesforce, support systems) \n\n* Support Staff CSOps Manager on delivery of Gainsight roadmap and milestone management \n\n* Support successful delivery of CSOps workflow via project management software (e.g. Asana) \n\n\n\n\n5. Cross-Functional Collaboration \n\n\n* Partner with Sales, Product, Marketing, and RevOps to ensure alignment on CS initiatives \n\n* Facilitate communication and coordination between teams to address business needs and challenges \n\n\n\n\n6. Case Management \n\n\n* Triage, manage and complete cases in GTM case workflow \n\n* Provide guidance and oversight to CSOps Analyst \n\n\n\n\n7. Training and Support \n\n\n* Partner with Enablement on training and support to the CS team on tools, processes, and best practices \n\n* Support execution of the Enablement calendar\n\n\n\n\nPerformance Measurements \n\n\n* Successful delivery of declared strategic initiatives and programs \n\n* Effective collaboration with other departments, as evidenced by successful joint initiatives and feedback from stakeholders \n\n* Consistency in following standardized processes and adoption of best practices across the team \n\n* Accuracy and relevance of data and insights provided to the CS team and leadership \n\n* Effective guidance to CSOps Analyst, as evidenced by feedback \n\n* SLA adherence on GTM cases and increased productivity of the CS team \n\n\n\n\nEducational & Experience Requirements \n\n\n* Bachelor's degree in business, Operations Management, or a related field \n\n* 3+ years' experience in CS Operations or a similar role in a B2B SaaS company \n\n* Proven track record of managing and optimizing CS processes and tools \n\n* Demonstrated ability to drive strategic initiatives and programs \n\n* Proficiency with CS tools and technologies (e.g. Gainsight). Admin experience or desire to develop experience \n\n* Experience in data analysis and reporting, with proficiency in CRM systems (e.g. Salesforce) and data visualization tools (e.g. Tableau) \n\n\n\n\nCompetencies & Behaviors \n\n\n* Possesses an understanding of 6sense operations and how CS plays a role \n\n* Strong analytical and problem-solving skills with the ability to translate data into actionable insights \n\n* Flexibility and willingness to adapt to changing priorities and new responsibilities \n\n* Proactive self-starter, identifying opportunities for improvement and driving initiatives forward \n\n* Ability to maintain and optimize efficient processes with high level of accuracy and attention to detail \n\n* Effective clear and concise communication style geared toward navigating fast-paced environment \n\n* Proven ability to work collaboratively with cross-functional teams and build strong relationships \n\n\n\n\n\nBase Salary Range: $100,875 to $147,950. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $102,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
NeuraFlash is hiring a Remote Salesforce Project Manager
\nWe are hiring for a Senior Salesforce Project Manager to work with our Enterprise customers! As the Project Manager, you will manage projects for our Enterprise customers by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on Salesforce and the Force.com platform.\n\nThe ideal candidate has experience working with small and large customers and is comfortable with a rapid pace of change. The Project Manager is professional and confident in front of VP and Director-level stakeholders, has a strong analytical and consultative mindset, and thrives when working against tight deadlines. If you appreciate working with cutting edge technology and delivering exciting new digital solutions - then this is the role for you!\nYou'll have the opportunity to:\n\n\n* Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects\n\n* Drive implementations of high-quality AI and digital service solutions\n\n* Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships\n\n* Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders\n\n* Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions\n\n* Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects\n\n* Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers\n\n* Assess business implications for each project stage\n\n* Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery\n\n* Bring a high level of energy and enthusiasm to NeuraFlash every day\n\n\n\nRequired Qualifications:\n\n\n* 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform\n\n* Experience working in a professional services/consulting environment\n\n* Experience applying Agile approaches to project management\n\n* Experience with salesforce.com serving as project manager or scrum leader\n\n* Experience with estimation/sizing and SOW/Change Order contracting\n\n* PMP or Scrum Master certification preferred\n\n* Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform\n\n* Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications\n\n\n\nPreferred Skills:\n\n\n* Strong presentation and communication skills\n\n* Ability to work cohesively within a team and/or effectively as an individual\n\n* Bachelor’s Degree in Business, Engineering, Information Technology or Management\n\n* Professional and confident while maintaining a focus on customer success\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Sales jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, Oregon, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\nPurpose of the job:\n\nAs the Head of OTC at VALR, your mission is to oversee and enhance our global Over-the-Counter (OTC) trading operations. Drawing on your extensive experience in OTC management, you will start operations for a new on-balance sheet OTC line of business. You will assist with growing the book, collaborating with internal teams to ensure operational excellence and drive profitable trading activity. Additionally, your role will involve setting up and optimising technology to establish a world-class, scalable, and reliable OTC system. This role will involve helping to optimise our existing trade flow by taking on calculated balance sheet exposure to enhance volumes, revenue, and customer experience.\n\nWhat will you be doing:\n\n\nLead Global OTC Operations:\n\n\n\n* Oversee end-to-end OTC trading operations globally, ensuring efficiency and adherence to best practices.\n\n* Build and lead a high-performing OTC team, providing guidance, mentorship, and fostering a collaborative environment.\n\n* Work closely with the Operations Manager to ensure cohesive operations and provide support where necessary.\n\n\n\n\nInternational Sales and Growth:\n\n\n* \nUtilise your network to drive international OTC sales and expand the exchange's global OTC client base.\n\n* Collaborate with the Head of Growth for strategic sales initiatives, performance analysis, and growth strategies.\n\n* Develop and execute sales strategies to achieve OTC revenue targets with support from the Business Development Manager and Head of Growth.\n\n\n\n\n\n\nRisk Management Oversight:\n\n\n* Implement risk management protocols and parameters to ensure the sustainability of the OTC on balance sheet trading.\n\n* Monitor positions and exposure and take appropriate action to rectify excess risk.\n\n* Ensure all OTC trading occurs within our regulatory obligations.\n\n* Collaborate with the Operations Team to address day-to-day issues and risk management within the OTC trading desk.\n\n* Provide oversight and support to the African OTC Manager in navigating specific challenges.\n\n\n\n\nTechnology Implementation:\n\n\n* Work closely with the admin and applications teams to set up efficient and secure OTC trading technology.\n\n* Ensure the development and maintenance of a scalable and reliable OTC system.\n\n* Contribute to the implementation of technological solutions to enhance OTC trading performance.\n\n\n\n\nWhat we look for in you:\n\n\n\n* Proven leadership experience in global trading operations, with a minimum of 5 years in financial trading environments, including at least 3 years in crypto.\n\n* Proven track record in building and leading successful OTC operations.\n\n* Established network and relationships with institutional clients and liquidity providers on a global scale.\n\n* Strong understanding of global regulatory requirements related to OTC trading.\n\n* Ability to lead a team and drive international sales efforts.\n\n* Strong sales acumen with the ability to drive international business growth.\n\n* Excellent communication and negotiation skills for client interactions.\n\n* Strategic thinking and the ability to align OTC operations with overall company goals.\n\n* Experience in setting up and optimising OTC trading technology.\n\n\n\n\n\n\nWhat can you expect from VALR:\n\n\n\n* Competitive salary: Get paid well to work in an exciting industry.\n\n* Leave: Compliance with statutory leave required by individual countries, in addition to flexible leave.\n\n* Remote work: You can work from wherever you like. However, to work effectively remotely, employees must ensure that there is secure, stable internet connectivity.\n\n* Home office setup: A Mac laptop and a discretionary allowance to buy all the extras needed to work happily from home—all of it yours to keep after three years. Terms and Conditions will apply.\n\n* Learning fund: An annual upskilling budget of R20,000 per employee, which will be converted to the respective currency of the employee's payment, in addition to scheduled VALR training.\n\n* Performance bonus: When you contribute to VALR’s success, you’ll be rewarded with discretionary bonuses.\n\n* Regular get-togethers outside of work.\n\n* Annual company retreats.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote Worldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Careers at Tide is hiring a Remote Senior Salesforce Administrator
\n\n\nAbout Tide\n\nAt Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.\n\nLaunched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. \n\nAbout the team \n\nFunding Options joined the Tide family in early 2023. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through our multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.\n\nAbout the role\n\nWe are seeking a highly skilled and experienced Senior Salesforce Administrator to join our dynamic team. The ideal candidate will be responsible for the overall administration, support, and continuous improvement of our Salesforce platform. This role involves collaboration with various business units to ensure that Salesforce meets their needs and drives operational efficiency.\n\nSalesforce Administration:\n\n\n* Manage and maintain the Salesforce platform, including user setup, roles, profiles, permissions, and data security\n\n* Oversee daily system maintenance, monitor performance, and resolve any technical issues promptly\n\n\n\n\nCustomization and Configuration:\n\n\n* Customize Salesforce fields, page layouts, record types, workflows, and validation rules to meet business requirements\n\n* Develop and manage complex reports and dashboards to provide actionable insights to stakeholders\n\n\n\n\nData Management:\n\n\n* Ensure data integrity and accuracy through regular data audits and implementing best practices for data management\n\n* Perform data imports, exports, and updates using tools like Data Loader or similar\n\n\n\n\nProcess Improvement:\n\n\n* Identify, design, and implement process improvements and automation solutions to enhance business workflows\n\n* Collaborate with stakeholders to gather requirements and translate them into scalable solutions\n\n\n\n\nTraining and Support:\n\n\n* Provide training and support to Salesforce users, ensuring they are proficient in utilizing the platform\n\n* Develop and maintain training materials with supporting documentation to support end-users and administrators\n\n\n\n\nSystem Integration:\n\n\n* Oversee integrations between Salesforce and other enterprise systems\n\n* Work with third-party vendors and consultants to implement and manage integrations\n\n\n\n\nProject Management:\n\n\n* Lead Salesforce-related projects, including system upgrades, new feature implementations, and third-party applications\n\n* Ensure projects are delivered on time, within scope, and within budget\n\n\n\n\nCompliance and Governance:\n\n\n* Ensure Salesforce implementation complies with company policies, industry standards, and regulatory requirements.\n\n* Manage Salesforce licensing and ensure proper usage\n\n\n\n\nWhat we are looking for: \n\n\n* At least 5 years of experience as a Salesforce Administrator or similar role\n\n* Proven experience in managing and configuring Salesforce platforms\n\n* In-depth knowledge of Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience\n\n* Proficient in using Salesforce tools such as Process Builder, Flows, Lightning App Builder, and Visualforce\n\n* Strong understanding of data management and security best practices.\n\n* Excellent project management skills, with the ability to lead multiple projects simultaneously\n\n* Exceptional communication and interpersonal skills\n\n* Strong analytical and problem-solving skills\n \n\n\n\n\nEducation:\n\n\n* Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field\n\n* Salesforce Certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are highly desirable.\n\n\n\n\nAs an advantage might be considered:\n\n\n* Experience with Salesforce integrations using APIs and middleware solutions\n\n* Familiarity with Agile/Scrum methodologies\n\n* Knowledge of other CRM systems and data migration processes.\n\n* Experience in a leadership or mentorship role within a Salesforce team\n\n* Experience of working within the Financial Services Industry\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:\n\n\n* 25 days paid annual leave\n\n* 3 paid days off for volunteering or L&D activities\n\n* Extended maternity and paternity leave covered by the company\n\n* Personal L&D budget in the amount of 1000 BGN per year\n\n* Additional health & dental insurance\n\n* Mental wellbeing platform\n\n* Fully covered Multisport card\n\n* Food vouchers\n\n* Snacks, light food, drinks in the office\n\n* WFH equipment allowance\n\n\n\n\nTidean Ways of Working\n\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. \n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior and Sales jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBelgrade, Belgrade, Serbia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
SaaS Academy is hiring a Remote HubSpot Administrator
\nMust be located in the US or Canada, CST or MST preferred\n\nCompensation: $50-$60 per hour USD | Fully Remote | Generous Benefits\n\nCommitment: 20-30 hours per week\n\nBefore You Join The SaaS Academy Team…\n\nHow To CRUSH Your Application To SaaS Academy\n\nCheck out our Culture Code\nAbout SaaS Academy\n\nThe SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.\n\nOur CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac from $30k MRR to $225k MRR and orchestrating its acquisition for 7.8x ARR. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.\nAbout the Role\n\nWe are seeking a highly experienced and detail-oriented HubSpot Admin to join our team. This role is pivotal to ensuring the robustness of our revenue operations infrastructure, optimizing processes, and providing accurate and timely data insights. As the HubSpot Admin, you will play a critical role in supporting high-level operational work, including software integrations, data management, process optimizations, and revenue support. The ideal candidate will enable our Revenue Operations team to focus on strategic initiatives by ensuring that systems and processes are flawlessly executed.\n\nHere are the primary responsibilities of our HubSpot Admin role, including but not limited to:\n\nResponsibilities & Success Metrics\n\n* HubSpot Maintenance and Reporting: Manage and maintain the HubSpot (HS) platform to ensure optimal performance and usability, conduct historical data cleanups to ensure data accuracy and integrity, manage property configurations and updates within HubSpot, and develop and maintain dashboards and reporting systems to provide actionable insights. Success Metrics: Minimal downtime, high user satisfaction, reduced error rates, accurate and up-to-date property data, and timely, accurate reporting.\n\n* Integration and Software Implementations: Oversee the integration of tools like Salesloft and Clearbit into HubSpot and lead software implementation projects from start to finish, ensuring timely and efficient deployment Success Metrics: Successful integrations with minimal issues, high data accuracy, on-time project completion, and high user adoption rates.\n\n* Revenue Support and Creative Workflow Management: Provide operational support across marketing, sales, and sales development representative (SDR) teams to drive revenue growth, and oversee the creative workflow management to ensure seamless processes and timely completion of tasks Success Metrics: Improved collaboration and effectiveness across revenue-generating teams, efficient workflow processes, and high on-time task completion rates.\n\n\nExperience and Qualifications\n\nRequired:\n\n\n* At least 2 years of experience as a HubSpot administrator\n\n* Proven experience as a DRI in independently implementing and integrating HubSpot\n\n* Previous experience in the SaaS industry\n\n* Expert in managing HubSpot with a proficiency level of 10/10\n\n* Ability to execute tasks accurately and timely the first time\n\n\n\n\nPreferred:\n\n\n* Experience with Salesloft and Clearbit integrations\n\n* Proficiency in managing creative workflows\n\n* Experience with data cleanup and property management within HubSpot\n\n\n\nTime Zone | Location\n\n\n* Preferred: Central Standard Time (CST) or Mountain Standard Time (MST)\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
SaaS Academy is hiring a Remote HubSpot Administrator
\nMust be located in the US or Canada, CST or MST preferred\n\nCompensation: $69-$82 per hour CAD | Fully Remote | Generous Benefits\n\nCommitment: 20-30 hours per week\n\nBefore You Join The SaaS Academy Team…\n\nHow To CRUSH Your Application To SaaS Academy\n\nCheck out our Culture Code\nAbout SaaS Academy\n\nThe SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.\n\nOur CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac from $30k MRR to $225k MRR and orchestrating its acquisition for 7.8x ARR. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.\nAbout the Role\n\nWe are seeking a highly experienced and detail-oriented HubSpot Admin to join our team. This role is pivotal to ensuring the robustness of our revenue operations infrastructure, optimizing processes, and providing accurate and timely data insights. As the HubSpot Admin, you will play a critical role in supporting high-level operational work, including software integrations, data management, process optimizations, and revenue support. The ideal candidate will enable our Revenue Operations team to focus on strategic initiatives by ensuring that systems and processes are flawlessly executed.\n\nHere are the primary responsibilities of our HubSpot Admin role, including but not limited to:\n\nResponsibilities & Success Metrics\n\n* HubSpot Maintenance and Reporting: Manage and maintain the HubSpot (HS) platform to ensure optimal performance and usability, conduct historical data cleanups to ensure data accuracy and integrity, manage property configurations and updates within HubSpot, and develop and maintain dashboards and reporting systems to provide actionable insights. Success Metrics: Minimal downtime, high user satisfaction, reduced error rates, accurate and up-to-date property data, and timely, accurate reporting.\n\n* Integration and Software Implementations: Oversee the integration of tools like Salesloft and Clearbit into HubSpot and lead software implementation projects from start to finish, ensuring timely and efficient deployment Success Metrics: Successful integrations with minimal issues, high data accuracy, on-time project completion, and high user adoption rates.\n\n* Revenue Support and Creative Workflow Management: Provide operational support across marketing, sales, and sales development representative (SDR) teams to drive revenue growth, and oversee the creative workflow management to ensure seamless processes and timely completion of tasks Success Metrics: Improved collaboration and effectiveness across revenue-generating teams, efficient workflow processes, and high on-time task completion rates.\n\n\nExperience and Qualifications\n\nRequired:\n\n\n* At least 2 years of experience as a HubSpot administrator\n\n* Proven experience as a DRI in independently implementing and integrating HubSpot\n\n* Previous experience in the SaaS industry\n\n* Expert in managing HubSpot with a proficiency level of 10/10\n\n* Ability to execute tasks accurately and timely the first time\n\n\n\n\nPreferred:\n\n\n* Experience with Salesloft and Clearbit integrations\n\n* Proficiency in managing creative workflows\n\n* Experience with data cleanup and property management within HubSpot\n\n\n\nTime Zone | Location\n\n\n* Preferred: Central Standard Time (CST) or Mountain Standard Time (MST)\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCalgary, Alberta, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cobalt is hiring a Remote Salesforce Administrator US
Senior Salesforce Administrator \nWho We Are \n\nCobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. \n\nOur award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. \nDescription\n\nWe are seeking a skilled Salesforce Administrator to oversee the comprehensive administration of Salesforce and related GTM systems. The ideal candidate will be responsible for architecting solutions that adapt to evolving business requirements while adhering to Salesforce best practices. This candidate will increase go-to-market effectiveness by streamlining processes and supporting data integrity. This is a remote position for US based employees. \nWhat You'll Do\n\n\n* Translate complex business needs into sound technical solutions that leverage salesforce best practices.\n\n* Implement Salesforce enhancements, including the creation and optimization of flows, validation rules, approval processes, products/pricing and other automation features.\n\n* Manage and maintain other elements of the core technology stack, which includes LeanData, Apollo, and SalesLoft.\n\n* Establish and maintain the integration and data exchange between Salesforce.com and various systems.\n\n* Maintain data hygiene of the salesforce database while supporting data imports and field updates\n\n* Develop comprehensive documentation for new tools, workflows, and procedures.\n\n* Troubleshoot and streamline workflow and technical issues for end users\n\n* Provide support and guidance to operational teams and end-users, addressing support requests promptly.\n\n* Execute on strategic Revenue Operations projects and new initiatives\n\n* Administer user accounts for Salesforce and other related systems, ensuring proper access and security.\n\n* Partner with Marketing Operations to ensure the smooth operation of the GTM technology stack. \n\n\n\nYou Have\n\n\n* Salesforce admin certification (201)\n\n* Proven experience in Salesforce administration and system enhancements.\n\n* Strong understanding of Salesforce best practices and functionality.\n\n* 3+ years working with multiple GTM tools and understanding how to manage them\n\n* Strong understanding of sales process flow and best practices\n\n* A bias for action. You are experienced thriving and adapting in an environment that changes fast. \n\n* Excellent problem-solving skills and the ability to document processes clearly.\n\n* Bachelor’s degree in business, information technology, or related field\n\n\n\nBonus If You Have\n\nExperience working with SalesLoft, LeanData, Apollo, and other GTM tools \n\n \nDiversity at Cobalt\n\nWith over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! \n\nPlease apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.\nWhy You Should Join Us\n\n\n* Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry \n\n* Work directly with experienced senior leaders with ongoing mentorship opportunities\n\n* Earn competitive compensation and an attractive equity plan\n\n* Save for the future with a 401(k) program (US) or pension (EU) \n\n* Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)\n\n* Leverage stipends for:\n\n\n\n* Wellness\n\n* Work-from-home equipment & wifi\n\n* Learning & development\n\n\n\n* Make the most of our flexible, generous paid time off and paid parental leave \n\n* Work remotely from anywhere in the US, the UK, or Germany\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas City, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Senior Associate People Operations
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nAs Parsley Health's Senior Associate, People Operation, you will support our organization and will partner directly with the People & Culture team to support People operations and programs. You are the trusted point of contact for all employees and help navigate them through People Operations (POps) processes. You have strong attention to detail, you are a team player, skilled at streamlining processes, super organized and maintain sensitive employee information. You will report to the Director of People.\n\nWe're seeking candidates based in the greater NYC area. While this opportunity is remote-first, the expectation is for this role to work from our NYC Center based in Flatiron, Manhattan once per week.\n\nWhat you’ll do:\n\n\n* Support employees on a day-to-day basis and answer questions about company policies\n\n* Process non-exempt and exempt payroll in Justworks; maintain accurate records to support payroll transactions\n\n* Manage the time and attendance system (Justworks Hours)\n\n* Develop and maintain non-exempt communication and facilitate trainings for non-exempt employees and managers\n\n* Partner with team members cross-functionally on new hire onboarding tasks to ensure a smooth onboarding experience\n\n* Manage the offboarding process including communications and transactions related to voluntary and involuntary departures\n\n* Process all employee related changes across all POps systems\n\n* Manage employee folders including tracking and saving all employee documentation\n\n* Manage Unemployment Insurance accounts and updates with Justworks\n\n* Compile and submit data in support of annual reporting requirements related to HR and company-wide compliance (e.g., EEO report, California Pay Data report)\n\n* Manage internal and external-employee data for accurate reporting (e.g., Justworks, employee census, company wide org chart)\n\n* Maintain and update the HR Tech Stack admin (Culture Amp, Justworks, Docusign, Lucidchart, E-Verify) \n\n* Own the partnership with the 3rd Party LOA vendor to manage the end-to-end leave of absence and coordinate the workplace accommodations process\n\n* Stay up to date on compliance and employment law; make recommendations to ensure Parsley remains compliant\n\n* Partner with People Leadership to execute and operationalize policy updates and changes\n\n* Support the execution of initiatives, programs and events to drive employee engagement initiatives across the company\n\n\n\n\nWhat you’ll need:\n\n\n* At least 3 years experience in Human Resources or People Operations in a start-up in an operational capacity\n\n* Proficient with Justworks, time tracking systems and processing payroll for non-exempt employees\n\n* Detail-oriented and an organizational powerhouse\n\n* Tech-savvy \n\n* Excellent written and verbal communication skills\n\n* Ability to multitask and prioritize in a fast-paced environment without sacrificing attention to detail\n\n* Track record for taking on initiatives to establish and refine processes\n\n* Familiarity with managing people metrics and reports\n\n* Super comfortable in a people-focused role -- you work with others and can communicate with anyone\n\n* Flexible and adaptable - things change often and we need someone who can adapt quickly\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA\n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $75,000 - $85,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Payroll and Senior jobs that are similar:\n\n
$70,000 — $175,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
doola is hiring a Remote Software Engineer Backend
\nWhat we're looking for\n\n\nDo you remember the thrill and further delight that you got from solving your first problems by programming a solution to them? The feeling you got when you saw it was working? We want to deliver that to our users when they start their business, but in a very streamlined and straightforward interface. We want to create the infrastructure that allows business owners to launch their company seamlessly. And also operate it hassle-free while keeping it compliant. Today, the infrastructure and services are at our hands to build these software layers, but we need a great engineer to help us deliver on this promise.\n\n\nYou'll build and maintain our backend apps: our Admin Panel, our API, and several other services that form part of our automation, that creates companies, connects with banking APIs, and the IRS (Internal Revenue Service), using technologies like NodeJS, DynamoDB, and Puppeteer.\n\n\n\nWhat you will do\n* You'll work with others to build new product features from start to finish: through conception, research, implementation, and maintenance. For example, you might create an internal micro-service to recognize specific legal documents coming back to us from a particular state (e.g., Wyoming).\n* You'll help improve performance and reliability or polish existing features. For example, you might make it easier to select different add-ons on the user sign-up flow that picks their final order.\n* You'll build internal tools to support simplicity and productivity for the whole team. Internal tools might include writing a microservice to help our customer experience team to be able to remove or add extra services to a company's account.\n\n\n\nWho you are\n* Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.\n* Familiarity with our backend: You understand how parts of a system fit together—from the user interface to the data model. Experienced candidates should be familiar with relational and document-oriented database systems like DynamoDB and MongoDB. If you've experienced the technical challenges of rapid growth, that's a plus.\n* Pragmatic and business-oriented: You care about the business impact of what you're building, and you prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.\n* Put users first: You think critically about the implications of what you're building and how it shapes real people's lives. You understand that reach comes with responsibility for our impact—good and bad.\n* Not ideological about technology: To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.\n* Empathetic communication: You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real-time. In disagreements, you engage thoughtfully with other perspectives and compromise when needed.\n* Team player: You understand when work is better, together. You enjoy collaborating cross-functionally to accomplish shared goals, and you care about learning, growing, and helping others to do the same.\n\n\n\nBonus points\n* You're proficient with any part of our technology stack: Node.js, Puppeteer, DynamoDB, Serverless.\n* You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, Martin Fowler, and others—and understand why we love their foundational work.\n* You have interests outside of technology, such as in art, history, or social sciences.\n\n\n\n\n\nAbout doola\n\n\ndoola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.\n\n\nOur mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.\n\n\nWe're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, Harvard Management Company, Y Combinator, and HustleFund, and you'll be an early member of our rapidly growing company. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.\nOur customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.\n\n\ndoola is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Legal, Engineer and Backend jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Careers at Tide is hiring a Remote Senior CRM Manager Credit
\nWho are Tide\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for\n\nWe’re looking for a CRM strategic expert to help us create and optimise engagement strategies to support members by helping them fund their business and also drive a diversified revenue base for Tide. You’ll have experience in the UK Credit and Lending world and be a detail-oriented, curious, explorative, commercially focused CRM expert looking to take on endless opportunities for growth and optimisation in an ever-growing area of the business.\n\nYou’ll be equally at home building automation, analysing results, owning a test and learn framework and working with stakeholders to take the story of performance to the business. Ideally you will be comfortable working with and managing exec level team members, encouraging their growth and development. \n\nAs a Senior CRM Manager you’ll be:\n\n\n* You’ll be inheriting a brilliant base line communications strategy which you’ll be tasked to expand, drive and optimise\n\n* You will help develop the existing Credit/Lending engagement marketing CRM strategy across all channels, including App and Partner Relationships, with a strong focus on driving the all important metrics through automation and personalisation, and offer strategy working closely with product, content, BI and other Marketing team members\n\n* You’ll have end to end ownership of the CRM strategy for the product area with a clearly defined growth plan \n\n* You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members fund and grow their business in the easiest and most frictionless way possible, so they can get back to doing what they love\n\n* Building and optimising key cross-sell campaigns and customer journeys across marketing with occasional involvement in operational communications\n\n* Developing and managing a CRM test-and-learn pipeline across multiple channels including in-app, web, email & SMS end-to-end, including ideation, execution, analysis and optimisation\n\n* Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance\n\n* Work closely with the rest of the Engagement Marketing team as well as a number of other cross-business stakeholders\n\n* Driving initiatives forward with high levels of autonomy, sharing results and recommendations effectively\n\n* Continuously look for optimisations and new ideas to develop engagement marketing opportunities\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have c.7+ yrs of expertise in end-to-end CRM marketing management with specific experience of Financial Services and/or Credit and Lending products\n\n* You’ve developed and delivered CRM strategies, demonstrating proven results against targets\n\n* You’ll be familiar with UK regulation around the product to have a good understanding of limitations/considerations in communicating about Credit services\n\n* You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, and an understanding of HTML and CSS\n\n* You have experience handling large amounts of data from different sources using our CRM platform as well as BI tools e.g. Looker, Tableau, and experience turning this data into strategic/actionable insights\n\n* You have experience in segmentation and targeting \n\n* You have A/B and MVT testing experience \n\n* You have strong communication and reporting skills and are able to work well in partnership with technical and non-technical team members\n\n* You are comfortable with end-to-end autonomy and ownership of your campaigns, from planning to execution as well as meticulous monitoring of performance and continuous optimisation\n\n* You have the ability to handle multiple projects and adapt to changing priorities\n\n* You are strategic, delivery oriented, and results-driven, with a pragmatic implementation style\n\n* You may have worked in Financial Services, start-ups, finance services or tech space\n\n* You have a curious nature, good organisational skills and impeccable attention to detail\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:\n\n\n* Competitive salary \n\n* Group Life Insurance \n\n* Vitality Health Insurance, with a proactive focus on mental and physical wellbeing\n\n* 24/7 Employee Assistance Programme\n\n* 25 days holiday with the ability to buy extra days\n\n* We invest in your development with a £1,000 professional L&D budget per year\n\n* Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution\n\n* Spacious brand-new office in Liverpool street with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* 3 days for L&D or volunteering time off per year\n\n* Flexible working options\n\n* Sabbatical leave \n\n* Share options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-RS2\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Executive, Finance, HTML, Senior and Marketing jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
