Remote Senior Crypto and Open Source Intelligence Specialist
Business Unit Regular, Full time Closing Date: June 17, 2025 The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national and global securities regulation development. We offer a diverse, fair, and flexible work environment and take pride in our challenging and rewarding work. Summary The Senior Crypto and Open Source Intelligence (COSINT) Specialist will be responsible for providing leadership in surveillance, information-gathering and intelligence from blockchains, deep/dark web, social media, forums and other online areas of interest in support of the OSC’s Enforcement Division. The Senior COSINT Specialist will lead the implementation and use of blockchain analytics tools to identify and trace transactions and activities across public ledgers, open source web-based tools and techniques to identify possible violations of the Ontario Securities Act and to conduct surveillance or monitoring of parties identified by Enforcement. The Senior COSINT Specialist will also provide regular direction and coaching to other members of the COSINT team to develop good practices and effective strategies for relevant intelligence, information-gathering and disruption activities, including recommending options for early disruptive actions. The Senior COSINT Specialist is expected to provide recommendations to management and the larger team for optimizing existing technological tools and identifying cost effective monitoring strategies. This position is a critical support function to further develop COSINT strategies and practices and support of the Enforcement Division. Key Duties and Responsibilities Crypto and Blockchain Transactions Lead the use of blockchain tools to trace cryptocurrency transactions across public ledgers to identify illicit activities and support existing investigations. Continuously monitor and evaluate emerging crypto technologies to identify their potential applications in enforcement strategies. Stay ahead of evolving best practices in blockchain forensics. Develop and make recommendations to management on best practices for Enforcement’s crypto functions, help with documenting and updating them as technology needs continue to evolve. Correlate transaction data with OSINT-derived information to link wallets to real-world identities or illicit networks. Coordinate with other teams to support the assessment and investigation of cryptocurrency-based misconduct including fraud by using blockchain data and smart contracts to identify suspicious patterns. Lead the efforts to leverage COSINT to gather evidence from public sources (e.g. crypto platforms, forums, social media) to further assessments and investigations. Produce detailed reports combining crypto analysis and OSINT insights to inform and support the Division’s efforts to identify illicit activities and take appropriate enforcement action. Web Surveillance Responsible for reviewing and making recommendations on surveillance practices with a focus on ensuring that there is an optimization of OSINT work in both early identification of potential threats, and in providing supporting information/reports as part of assessments and investigations. Subject matter expert in web surveillance to identify possible activities for early disruption; will provide daily direction and coaching to the more junior employees on approach and best practices. Identify and apply surveillant measures in deep and dark web spaces to detect early signs of nefarious behaviors. Lead in identifying and providing recommendations to management to modernize technological integration within Enforcement Division’s practices. Project lead for business unit to establish and implement proactive strategies and collaborate with other teams to identify and address issues. Prepare findings and reports for management and other stakeholders. Web Capture Lead and perform web capture function. Responsible for updating as needed the web capture practice within the COSINT unit, including identifying and establishing standard operating procedures and best practices, ensuring standardized processes are followed. Responsible for identifying and implementing new technology and strategies to enhance the web capture practice and providing recommendations to management. Investigate web presence of proposed whistle-blowers to further verify their credibility and prevent any poor media exposure/partnership damages. Determine strategy to create historic captures of websites (wayback machine) to capture previous messaging that may be relevant to investigations. Investigation Support Subject matter expert in conducting early detection on crypto activities (pre-ICO) and on cannabis developments (for high relevancy cases). Further utilize web scrape tools built by analytics team. Act as business partner to assessment and investigatory teams by responding to their requests and needs as it pertains to OSINT-analytics. Provide support to Case Assessment team by diagnosing where particular web traffic, and web chatter is being generated from. Provide direction to other COSINT Specialists to best identify working paths forward, and coach investigation teams to better understand the practices deployed to find their results. Responsible for designing and implementing Division-wide training plan to upskill investigation teams on COSINT practices to support increased integration into regular operations. Relationship Management Work with the larger intelligence, analytics and research team and other teams in Enforcement to identify opportunities to use technology and make recommendations to management to gain efficiencies in assessment, investigations, disruptions and Enforcement operations Develop general COSINT best practices to achieve business objectives. Provide technology advice within Enforcement as required in technology and business processes. Ensure project outcomes and delivery expectations are effectively met and that required support and training are provided to support groups and users. Qualifications Computer Science or other STEM (Science, Technology, Engineering or Math) degree in a related field or equivalent experience. Master’s degree in related technical or military discipline, or equivalent combination of education and professional training/experience, an asset. Proven experience in tracing and analyzing blockchain transactions and activity. Working experience in a Law Enforcement agency, major finance, accounting and/or consulting firms an asset. Minimum 10 years of related experience supporting intelligence analysis and production programs and operations. Advanced knowledge of the principles, methods, processes, and applicable regulations involved in intelligence analysis. Minimum 10 years of in–depth technical expertise in infrastructure technologies Knowledge of current practices and standards related to technical operations, industry trends, and evolving technologies. Knowledge in Encryption Technology with relevant certifications an asset, including but not limited to Certified Information Security Manager (CISM), Certified Information Security Systems Professional (CISSP), GIAC Security Essentials Certification (GSEC). Completion of Information Services certifications an asset, including but not limited to ITIL (Information Technology Infrastructure Library), CompTIA (IT Industry Association), CISSP (Certified Information Systems Security Professional), CISA (Certified Information System Auditor). Demonstrated ability to lead/coach and guide more junior staff by providing regular, clear direction and constructive feedback. Strong understanding of securities related matters as well as cryptocurrencies, blockchains, crypto trading platforms and current social media. Superior team-based skills necessary to collaborate, coach, mentor, inspire and demonstrate a service excellence mindset within the team and other OSC individuals. Strong project management, analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues. Ability to express complex technical concepts in business terms. Self-motivated and proactive, with respect to both managing workload and professional development. Ability to work with multiple internal and external stakeholders. Strong oral and written communication skills. Grow your career and make a difference working at the OSC. * OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub * We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview. The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the 2SLGBTQI+ community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians. The OSC is a proud partner with the following organizations: Ascend Canada, BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox [email protected]. Visit Accessibility at the OSC to review the OSC’s policies on accessibility and accommodation in the workplace. At the Ontario Securities Commission (OSC), we carry-out challenging and meaningful work within a collaborative culture to deliver strong investor protection and foster confidence in capital markets. Evolving financial markets mean new ways of thinking, and every day is an opportunity to learn, innovate and grow professionally in a supportive, stimulating workplace. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. The Ontario Securities Commission is an independent Crown agency that regulates Ontario’s capital markets by making rules that have the force of law and by adopting policies that influence the behaviour of capital markets participants. The OSC carries out the powers, duties and functions given to it pursuant to the Securities Commission Act, 2021 . The OSC exercises its regulatory oversight function through the administration and enforcement of Ontario’s Securities Act and Commodity Futures Act and administration of certain provisions of Ontario’s Business Corporations Act. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Consulting, Accounting, Senior and Junior jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCA ON Toronto
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Nava\nNava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.\n\n\nAs a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.\n\n\nPeople are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.\n\n\nPosition summary \nYou will work on small teams to build scalable infrastructure for our government -- designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility.\n\n\n\n\nThe full stack engineer in this role will be responsible for developing end to end systems for one of Nava’s major government partners. This is an opportunity to create a more secure and equitable experience for the public. The team will be extending the client’s existing codebase using mainly DevOps, Javascript, and Python to build widely relied upon services by millions of people nationwide.\n\n\n\nWhat you'll do\n* Working with fellow Nava engineers to design, review, and build well-crafted software.\n* Collaborating with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems.\n* Working in an agile manner to efficiently ship new features that meet user needs.\n* Creating tools and processes to automate our development, testing, and production workflows.\n* Writing and reviewing technical documentation, and performing code reviews.\n* Participating in an on-call rotation to support production systems and investigate issues when they occur.\n* Taking part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed.\n\n\n\nRequired skills\n* At least 6 years of hands-on professional work experience building web applications and creating APIs\n* Experience with backend & DevOps skills, Java Spring, Kubernetes, and SQL/RDS,\n* Understanding of web and mobile user interface design best practices\n* Should be comfortable working in a fast-paced, dynamic environment in a self-directed manner that requires minimal supervision\n* Familiarity with web accessibility standards to deliver services that are not just minimally accessible, but a simple and intuitive experience for all users, including those who rely on assistive technologies\n* Strong communication and cross-functional collaboration skills\n* Equal parts systems thinker and advocate for users\n* Highly resourceful, reliable, and detail-oriented\n* Ability to think strategically around trade-offs and short-term vs. long-term benefits\n* An adaptive, empathetic, collaborative, and positive mindset\n* Excellent written and real-time communication. technical and otherwise\n\n\n\n\n\n$135,900 - $171,000 a year\n\nOther requirements\nAll roles at Nava require the following: \nMust be legally authorized to work in the United States.\nMust meet any other requirements for government contracts for which candidates are hired.\nWork authorization that doesn’t require visa sponsorship, now or in the future.\nMay be subject to a government background check or security clearance, depending on the contract.\n\n\nPerks working with Nava\nHealth coverage – Comprehensive medical, dental, and vision plans to support your overall health needs.\nTime off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge.\nCompany holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO.\nAnnual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus.\nParental leave – Paid time off for new parents, plus weekly meals delivered to your home.\nWellness program – Full platform offering physical, mental, & emotional health resources & support tools.\nVirtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program.\nSabbatical leave – Earn extended paid leave after continuous service for personal growth or rest.\n401(k) match – Nava matches 4% of your salary to support your retirement savings plan.\nFlexible work – Remote-first environment with flexibility built around your schedule and responsibilities.\nHome office setup – Company laptop & setup assistance provided via Staples for remote work needs.\nUtility support – Monthly reimbursement to help offset eligible home office utility expenses.\nLearning opportunities – Internal training programs and resources to help grow your professional skills.\nDevelopment budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access.\nReferral bonus – Get rewarded when you refer great people who join the Nava team.\nCommuter benefits – Pre-tax commuter programs to support in-office travel when applicable.\nInsurance coverage – Nava provides disability, life, and accidental death insurance at no cost.\nSupportive culture – A collaborative and remote-friendly team environment where people genuinely care.\n\n\nLocation\nWe have fully remote options if you reside in one of the following states: \n\n\nAlabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. \n\n\n*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.\n\n\nStay in touch\nSign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. \n\n\nPlease contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process. \n\n\nWe participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Travel, DevOps, Java, Cloud, Mobile, Senior, Engineer and Backend jobs that are similar:\n\n
$62,500 — $92,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nABOUT GENERATION\nAt Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates and 11,000+ employers across 46 professions and 17 countries. \n\n\nWhen learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. \n\n\nPOSITION OVERVIEW\n\n\nWe are looking for an exceptional Executive Assistant to provide high-level administrative support to senior leadership\n\n\nYou will be joining at an exciting time for Generation, as we enter into a partnership with MasterCard Foundation on a project called GROW. Under this partnership, we have launched training and placement programs for a number of remote roles (such as, data analysts, digital marketing, web development and customer service). Generation is also coordinating a coalition of partners to experiment with different methods of delivery to find out ‘what works’ before we scale\n \nThis role is for a full-time assignment, for the project period through October 2025, with a possibility of extension and contingent on funding availability. Candidates must have the right to work in their country of residence. Hours are expected to be 40 hours per week. \n\n\nRESPONSIBILITIES\n\n\nThe Executive Assistant will:\n· Manage executives’ calendars, schedule meetings, and coordinate international time zones.\n· Prepare agendas, take meeting minutes, and ensure timely follow-ups.\n· Draft and proofread emails, reports, presentations, and correspondence.\n· Ensure seamless communication by prioritizing and screening emails and messages.\n· Assist in tracking key deliverables and deadlines across multiple initiatives.\n· Provide administrative support for special projects, including research and data compilation.\n· Maintain organized records and documentation in digital formats.\n· Arrange travel logistics when necessary, including booking flights, accommodations, and itineraries for in-person engagements.\n\n\nABOUT YOU\n🗹 3+ years of experience as an Executive Assistant \n🗹 Exceptional organizational and time-management skills\n🗹 Excellent written and verbal communication abilities\n🗹 Proficiency in productivity tools, including Microsoft Office Suite, Google Workspace, and virtual collaboration tools like Zoom, Slack, or Asana\n🗹 Strong attention to detail and ability to multitask in a remote environment\n🗹 High degree of professionalism, discretion, and commitment to confidentiality\n\n\n #LI-Remote\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Senior jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAccra
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\nWHAT’S IN IT FOR YOU?\n \nAt Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.\n \nWe pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.\n \nJob enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.\n\n\nPOSITION SUMMARY:\nCority is looking for a Senior Software Engineer to be a part of our existing team. Our organization is a dynamic, fast-paced, highly collaborative environment. We are looking for a passionate team player who is committed to the success of the collective group. The successful candidate will be able to leverage their excellent technical capabilities and drive while delivering immediate value and influencing our long-term roadmap. This is a fantastic opportunity to join a highly skilled and dynamic team. We take the success of our customers incredibly seriously and our team is a critical part of this success. \nReporting to the Development Manager, the Senior Software Engineer is primarily responsible for designing and enhancing base Cority software, as well as working with Product Development to develop software to meet client needs.\n\n\n\nRESPONSIBILITIES: \n* Drive technical and architectural decisions to meet product requirements while also anticipating and designing for future needs\n* Design and develop new software and enhance existing software for clients’ systems, and for Cority’s base software.\n* Communicate directly with Product Owners to ensure that requirements and specifications are understood.\n* Develop high-quality software and is an advocate of automation frameworks for testing, integration, and deployment\n* Review completed software designs or prototypes with team and participates in code reviews\n* Opportunity to work independently as well as, as part of a team to deliver new and enhanced functionality.\n* Tracks sprint work and provides proper transparency/visibility to their team\n* Provide support and maintenance.\n* Own one or more functional area’s or projects and help breakdown task into manageable stories.\n* Mentor junior developers.\n* Open to learning and working with modern technologies as required in the project.\n\n\n\nQUALIFICATIONS:\n* Must have a university degree in computer science or a related program.\n* Minimum 5+ years of experience as a developer.\n* Strong understanding of software development process & lifecycle.\n* Experience with Agile & Scrum methodology.\n\nTechnical Qualifications:Must Have\n* Experience with .NET Core, .Net Framework, Entity Framework/Dapper, Web APIs and Microservices.\n* Experience developing of database applications using relational database systems such as SQL Server.\n* Experience with Angular/React, HTML5, CSS, TypeScript, JavaScript.\n* Experience with CI and CD.\n\nNice to Have\n* Experience with NoSQL databases like MongoDB.\n* Experience with AWS or Azure.\n* Experience with Multi-tenancy.\n* Experience with Message Queues like Kafka.\n* Experience with Docker and Kubernetes.\n\nSoft Skills:\n* Proven passion for technology and can navigate your way across complex and rapidly changing landscapes by staying on top of the latest trends.\n* A self-starter who actively challenges the status-quo, is curious and not afraid to ask “why” and “what”.\n* Fantastic communications (written and oral), who thrives on sharing and gaining knowledge.\n* Experience working with remote teams.\n* Previous experience in the field of occupational health, environment, ergonomics or safety is an asset.\n\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, HR, Docker, Education, Senior and Engineer jobs that are similar:\n\n
$65,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAirDNA began with a big dream in a balmy California garage in 2015. Since then, the technology startup has grown into the leading provider of data and business intelligence for the billion-dollar travel and vacation rental industry—with offices in Denver and Barcelona. \n\n\nOur self-serve platform eliminates guesswork and equips Airbnb hosts with smart and competitive insights needed to succeed in the ever-evolving short-term rental landscape. \n\n\nWe also arm enterprise clients with customized reports and in-depth dashboards to ensure they can scale and invest strategically. These customers include hundreds of top financial institutions, real estate companies, vacation rental managers, and destination marketing organizations around the world. \n\n\nWe track the daily performance of over 10 million Airbnb and Vrbo properties across 120,000 global markets. We also collect data from over a million partner properties. This marriage of scraped and source data, enhanced by our proprietary algorithms, makes our solutions the most accurate and comprehensive in the world. \n\n\nWe’re firm believers that data isn’t the destination; it’s the starting point. The launchpad. The bedrock for any future-forward business.\n\n\nThe Role: \n Come join our Platform team and help drive our growth by designing, maintaining, and improving our platform and processes. The ideal person for this role is driven to design robust, scalable, secure infrastructure, cares about the details, and enjoys helping both individual engineers and their teams work more effectively.\n\n\n\nHere's what you'll get to do: \n* Build and maintain monitoring, logging, and telemetry solutions for proactive performance and reliability management (experience with Datadog, Prometheus, Grafana).\n* Evaluate and integrate new technologies to enhance platform capabilities, especially around containers, databases, and cloud-native architectures.\n* Ensure security, compliance, and cost optimization in all platform solutions, utilizing tools like IAM, GuardDuty, and AWS Security Hub.\n* Design, implement, and manage scalable infrastructure solutions using AWS services (EC2, S3, RDS, Lambda, CloudFront, etc.).\n* Manage, scale, and optimize multiple databases (PostgresQL + Druid) to ensure performance, availability, and redundancy.\n* Collaborate with development and operations teams to streamline release processes and integrate best practices for infrastructure as code (Terraform, CloudFormation).\n* Work closely with stakeholders to identify infrastructure needs and lead initiatives to scale the platform in alignment with business goals.\n* Drive continuous improvement in the platform’s architecture and processes, optimizing for performance, reliability, and operational efficiency.\n* Collaborate with cross-functional teams to align platform development with product goals and strategies.\n* Mentor and guide junior team members, providing technical leadership and driving best practices across the platform team.\n\n\n\nHere's what you'll need to be successful: \n* Strong familiarity with Amazon Web Services, multi-account experience preferred.\n* Expertise using Docker and Kubernetes.\n* Experience with developing and maintaining CI/CD pipelines to automate application deployment and infrastructure provisioning.\n* Able to diagnose and troubleshoot problems in a distributed microservice environment.\n* Solid understanding of TCP/IP networking.\n* Expertise with Linux (prefer Ubuntu, Alpine, and/or Amazon Linux).\n* Understanding of DevOps practices.\n* Demonstrated experience in managing or leading platform teams, with the ability to grow the team and develop talent within.\n\n\n\nHere's what would be nice to have:\n* Gitlab pipelines\n* ArgoCD\n* Linkerd, Istio or other service mesh\n* ELK stack or similar logging platforms\n* Ansible or other configuration management tools\n* Cloudformation or other IaC tools\n* JSON/YAML\n* OpenVPN\n* Apache Airflow\n* Databases (postgres and Druid preferred)\n* Cloudflare\n* Atlassian tools such as Jira, Confluence, StatusPage\n* Programming experience: shell scripting, Python, Golang preferred\n* Experience with performance optimization of distributed microservices\n\n\n\nHere's what you can expect from us: \n* Competitive cash compensation and benefits, the salary range for this position is $150,000 - $180,000 per year. \n\nColorado Salary Statement: The salary range displayed in specifically for those potential hired who will work or reside in the state of Colorado if selected for this role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications. \nBenefits include:\n* Medical, dental, and vision packages to meet your needs\n* Unlimited vacation policy; take time when you need it \n* Eligible for Company’s annual discretionary bonus program\n* 401K with employer match up to 4%\n* Continuing education stipend\n* 16 weeks of paid parental leave\n* New MacBooks for employees\n\n\nOffice Perks for Denver Based Employees:\n* Commuter/RTD benefit\n* Quarterly team outings\n* In-office lunch Tuesday - Thursday\n* We have a great office located just a few blocks away from Union Station in the heart of Denver’s historic LoDo neighborhood–high ceilings, exposed brick, a fully stocked kitchen (snacks, espresso, etc.), and plenty of meeting rooms and brainstorming nooks\n* Pet-friendly!\n\n\n\n\n\n\nAirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. \n\n\nWe are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email [email protected]. Please allow for 24 hours to process your request. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Docker, DevOps, Education, Senior, Marketing, Golang and Engineer jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Software Support Specialist (Sitelink Product) \n\nStorable is seeking a Software Support Specialist to join our collaborative and committed Support team that breathes self-storage. As a Software Support Specialist, you will be entrusted with crafting and delivering a warm, enthusiastic, and customized support experience for our wonderful customers around our family of products. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through creativity and empathy yet critical thinking skills, you will analyze, investigate, and resolve complex issues with clients. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nShift Days: \n\n\n* Primary Days: Monday - Friday \n\n\n\n\nShift Hours: \n\n\n* 9:00 am - 6:00 pm ET\n\n\n\n\nWhat you will do: \n\nIncident Handling \n\n\n* Primarily communicate on the phone with clients to understand their questions and/or concerns and register incidents received phone in the CRM system ● Secondarily manage a small amount of email cases daily that are assigned to you and call the customer to resolve if needed \n\n* Classify incidents based on severity and priority \n\n* Utilize existing Knowledge Base, manuals or other reference materials to resolve incidents \n\n* Investigate and resolve incidents with no known solution \n\n* Collaborate with other team members to assist them with resolution of incidents\n\n* Contribute and update our Knowledge Base and Communities \n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Ensure service level standards are achieved (as defined by the Technical Support management team) \n\n* Handle interruptions well and move between tasks with ease while still meeting deadline \n\n\n\n\nIncident Escalation \n\n\n* Troubleshoot technical issues with clients using learned product knowledge and support processes \n\n* Collaborate with Senior or Principle Support Engineers on complex cases when appropriate \n\n* Replicate and log reported bugs in bug tracking system \n\n* Escalate cases to Escalation or R&D Engineers when required \n\n* Possess an intermediate understanding of the organization's products assigned, staying current with system information, changes and updates, and escalate more complex inquiries \n\n* Work with more knowledgeable resources to ensure any case needing escalation has appropriate documentation and detail to effectively transition the case without inconvenience to the customer. \n\n\n\n\nCustomer Care \n\n\n* Attend virtual and classroom based training classes \n\n* Complete certifications for company products \n\n* Complete training for complementary 3rd party products \n\n* Use appropriate discretion in handling critical client calls and escalating calls to management \n\n* Perform each duty above with our customers' satisfaction as your number one priority.\n\n* Assist in training new Technical Support team members \n\n* Contribute new content to the Support Knowledge base \n\n* Work shift rotation to cover evenings, public holidays and weekends \n\n\n\n\nWhat you will need: \n\n\n* Bachelor’s degree in Business Applications, Computer Science, or a related field is desired \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience, preferably in a support analyst or technical support position preferred \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances \n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues \n\n* Excellent knowledge of customer service principles and practices with previous customer service experience \n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures \n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment \n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines \n\n* Ability to follow department processes and procedures \n\n* Experience utilizing CRM systems \n\n\n\n\nBonus Points: \n\n\n* Intermediate understanding of major RDBMS with emphasis on Oracle, MS SQL\n\n* Intermediate desktop OS knowledge (PC and Server) including understanding environment variables and writing and troubleshooting batch files \n\n* Salesforce Experience \n\n* Intermediate network communication, network security, network administration and wireless networking knowledge \n\n* Intermediate virtualization knowledge with the ability to configure and troubleshoot virtual environments \n\n* Proficiency supporting multiple versions of Windows\n\n* Proficiency supporting several major web browsers such as Internet Explorer, Chrome, Firefox or Safari\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRaleigh, North Carolina, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Software Support Specialist (Sitelink Product) \n\nStorable is seeking a Software Support Specialist to join our collaborative and committed Support team that breathes self-storage. As a Software Support Specialist, you will be entrusted with crafting and delivering a warm, enthusiastic, and customized support experience for our wonderful customers around our family of products. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through creativity and empathy yet critical thinking skills, you will analyze, investigate, and resolve complex issues with clients. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nShift Days: \n\n\n* Primary Days: Monday - Friday \n\n\n\n\nShift Hours: \n\n\n* 9:00 am - 6:00 pm ET\n\n\n\n\nWhat you will do: \n\nIncident Handling \n\n\n* Primarily communicate on the phone with clients to understand their questions and/or concerns and register incidents received phone in the CRM system ● Secondarily manage a small amount of email cases daily that are assigned to you and call the customer to resolve if needed \n\n* Classify incidents based on severity and priority \n\n* Utilize existing Knowledge Base, manuals or other reference materials to resolve incidents \n\n* Investigate and resolve incidents with no known solution \n\n* Collaborate with other team members to assist them with resolution of incidents\n\n* Contribute and update our Knowledge Base and Communities \n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Ensure service level standards are achieved (as defined by the Technical Support management team) \n\n* Handle interruptions well and move between tasks with ease while still meeting deadline \n\n\n\n\nIncident Escalation \n\n\n* Troubleshoot technical issues with clients using learned product knowledge and support processes \n\n* Collaborate with Senior or Principle Support Engineers on complex cases when appropriate \n\n* Replicate and log reported bugs in bug tracking system \n\n* Escalate cases to Escalation or R&D Engineers when required \n\n* Possess an intermediate understanding of the organization's products assigned, staying current with system information, changes and updates, and escalate more complex inquiries \n\n* Work with more knowledgeable resources to ensure any case needing escalation has appropriate documentation and detail to effectively transition the case without inconvenience to the customer. \n\n\n\n\nCustomer Care \n\n\n* Attend virtual and classroom based training classes \n\n* Complete certifications for company products \n\n* Complete training for complementary 3rd party products \n\n* Use appropriate discretion in handling critical client calls and escalating calls to management \n\n* Perform each duty above with our customers' satisfaction as your number one priority.\n\n* Assist in training new Technical Support team members \n\n* Contribute new content to the Support Knowledge base \n\n* Work shift rotation to cover evenings, public holidays and weekends \n\n\n\n\nWhat you will need: \n\n\n* Bachelor’s degree in Business Applications, Computer Science, or a related field is desired \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience, preferably in a support analyst or technical support position preferred \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances \n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues \n\n* Excellent knowledge of customer service principles and practices with previous customer service experience \n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures \n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment \n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines \n\n* Ability to follow department processes and procedures \n\n* Experience utilizing CRM systems \n\n\n\n\nBonus Points: \n\n\n* Intermediate understanding of major RDBMS with emphasis on Oracle, MS SQL\n\n* Intermediate desktop OS knowledge (PC and Server) including understanding environment variables and writing and troubleshooting batch files \n\n* Salesforce Experience \n\n* Intermediate network communication, network security, network administration and wireless networking knowledge \n\n* Intermediate virtualization knowledge with the ability to configure and troubleshoot virtual environments \n\n* Proficiency supporting multiple versions of Windows\n\n* Proficiency supporting several major web browsers such as Internet Explorer, Chrome, Firefox or Safari\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nBottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.\n\nWe are looking for a Senior Production Support Engineer to innovate, win, and grow with us!\n\nBottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to fulfil support and ensure customer delight.\n\nWe are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including BT hosted application environments. You have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business.\n\nIf you answer YES to the below questions we would love to speak with you!\n\n* Do you have strong troubleshooting skills and excel at problem solving?\n\n* Do you enjoy learning and digging to know more?\n\n* Would you want to work directly with customers helping to delight and ensure excellent communication?\n\n* Do you enjoy working cooperatively across teams to gather issue information and drive to resolution?\n\n* Are you comfortable speaking to a crowd?\n\n\n\nHow you’ll contribute:\n\n\n* Perform production support, troubleshooting and maintenance\n\n* Maintain multiple local environments for debugging systems\n\n* Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture\n\n* Work with the Implementations and Delivery Teams on defect resolution and solution delivery. Work with L3 teams on incidents and defects.\n\n* Work as a senior resource for operational process & technology in support of the platform and customer base.\n\n* Provide training for onboarding team members as needed.\n\n* Participate in department projects and represent Support in segment initiatives\n\n* Develop and maintain SQL and script monitors\n\n* Perform code reviews to assist with the location of root cause\n\n* You’ll provide occasional “after-hours” high-severity issue support\n\n* \n\n\n\n\nWhat will make you successful:\n\n\n* Bachelor’s degree, preferably Computer Science degree, and 3-5 years prior experience in a Production Support role\n\n* Minimum 1-years of experience developing Web applications using Java J2EE, Oracle database & SQL. Demonstrated working knowledge of HTML, JavaScript, and server-side\n\n* Excellent written and oral communications skills\n\n* Ability to prioritize effectively and handle shifting priorities professionally\n\n* Participation in the complete life-cycle of an enterprise-wide, web-based application\n\n* Web Services\n\n* GIT, Subversion\n\n* Oracle WebLogic, IBM WebSphere\n\n* Good understanding of Networking principles\n\n* Object Oriented Programming\n\n* HTML & JavaScript and Java or JavaScript development\n\n* Databases and SQL query language\n\n\n\n\n*Open to remote team members \n\nYou’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.\n\nStart your #LifeAtBT\n\n[Keywords: Technical Support, Network Support, DBA, System Administration]\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, Senior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nBottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.\n\nWe are looking for a Senior Production Support Engineer to innovate, win, and grow with us!\n\nBottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to fulfil support and ensure customer delight.\n\nWe are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including BT hosted application environments. You have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business.\n\nIf you answer YES to the below questions we would love to speak with you!\n\n* Do you have strong troubleshooting skills and excel at problem solving?\n\n* Do you enjoy learning and digging to know more?\n\n* Would you want to work directly with customers helping to delight and ensure excellent communication?\n\n* Do you enjoy working cooperatively across teams to gather issue information and drive to resolution?\n\n* Are you comfortable speaking to a crowd?\n\n\n\nHow you’ll contribute:\n\n\n* Perform production support, troubleshooting and maintenance\n\n* Maintain multiple local environments for debugging systems\n\n* Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture\n\n* Work with the Implementations and Delivery Teams on defect resolution and solution delivery. Work with L3 teams on incidents and defects.\n\n* Work as a senior resource for operational process & technology in support of the platform and customer base.\n\n* Provide training for onboarding team members as needed.\n\n* Participate in department projects and represent Support in segment initiatives\n\n* Develop and maintain SQL and script monitors\n\n* Perform code reviews to assist with the location of root cause\n\n* You’ll provide occasional “after-hours” high-severity issue support\n\n* \n\n\n\n\nWhat will make you successful:\n\n\n* Bachelor’s degree, preferably Computer Science degree, and 3-5 years prior experience in a Production Support role\n\n* Minimum 1-years of experience developing Web applications using Java J2EE, Oracle database & SQL. Demonstrated working knowledge of HTML, JavaScript, and server-side\n\n* Excellent written and oral communications skills\n\n* Ability to prioritize effectively and handle shifting priorities professionally\n\n* Participation in the complete life-cycle of an enterprise-wide, web-based application\n\n* Web Services\n\n* GIT, Subversion\n\n* Oracle WebLogic, IBM WebSphere\n\n* Good understanding of Networking principles\n\n* Object Oriented Programming\n\n* HTML & JavaScript and Java or JavaScript development\n\n* Databases and SQL query language\n\n\n\n\n*Open to remote team members \n\nYou’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.\n\nStart your #LifeAtBT\n\n[Keywords: Technical Support, Network Support, DBA, System Administration]\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, Senior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. \n\nWe’re looking for a Senior Sales Compensation Analyst to help us own, manage, design and evolve the sales compensation programs at Webflow. \nAbout the role \n\n\n* Location: Remote-first (BC & ON, Canada only)\n\n* Full-time \n\n* Permanent \n\n* Exempt\n\n* The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.\n\n\n* $103,300 - $144,700 CAD\n\n\n\n\n\n\n\n* Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)\n\n\n\n\n\n\nPlease visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.\n\n\n* Reporting to the Director of Accounting Operations\n\n\n\n\nAs a Senior Sales Compensation Analyst, you’ll own, build and iterate the following areas of our Sales Compensation program: \n\n\n* Administer sales compensation plans and calculate monthly commissions using CaptivateIQ commission processing software. \n\n* Maintain ownership of CaptivateIQ, including building calculations for new plans and plan changes. \n\n* Clearly communicate compensation plans, policies, and changes to the sales team through training sessions and address questions from the field.\n\n* Recommend best-in-class process improvements with internal controls at the forefront of those recommendations\n\n* Process sales commissions for other Webflow sales programs, as needed.\n\n* Prepare reporting to provide visibility into sales performance and trends.\n\n* Collaborate with Finance, Payroll, Sales and Legal teams to ensure accurate and timely commission calculations, and compliant compensation plans.\n\n* Proactively identify areas of efficiency, and implement solutions to drive reductions in our time to close the books\n\n* Assist in annual audits with our auditors.\n\n\n\nAbout you \n\nYou’ll thrive as a Senior Sales Compensation Analyst if you:\n\n\n* Have 4+ experience in sales compensation, preferably in the SaaS industry\n\n* Possess strong analytical skills, proficient in Excel and Google Sheets, with the ability to interpret data, trends, and metrics to make informed decisions\n\n* Proficient with compensation management software, specifically CaptivateIQ\n\n* Experience partnering closely with teams like Finance and RevOps\n\n* Able to work collaboratively and cross-functionally in a fast-paced environment\n\n\n\n\nEven if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.\n\nOur Core Behaviors:\n\n\n\n* Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers\n\n* Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment\n\n* Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care\n\n* Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates\n\n\n\nBenefits & wellness\n\n\n* Equity ownership (RSUs) in a growing, privately-owned company\n\n* 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment\n\n* 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement\n\n* Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program\n\n* Access to mental wellness and professional coaching, therapy, and Employee Assistance Program\n\n* Monthly stipends to support health and wellness, smart work, and professional growth\n\n* Professional career coaching, internal learning & development programs\n\n* 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage\n\n* Discounted Pet Insurance offering (US only)\n\n* Commuter benefits for in-office employees\n\n\n\n\nTemporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.\n\nRemote, together\n\nAt Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.\nStay connected\n\nNot ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. \nPlease note:\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.\n\nTo join Webflow, you'll need a valid right to work authorization depending on the country of employment.\n\nIf you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.\n\nFor information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Finance, Senior and Sales jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n Use technical expertise to provide clear direction for cloud-based healthcare solutions customer support team. Help resolve cases by advising on next steps, determining long term strategies, and involving relevant parties. Produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Facilitate the resolution of a full range of complex technical issues by way of research, log analysis, problem recreation, working with other internal teams, to deliver quality, high satisfaction outcomes for our customers. Mentor less experienced team members on trouble shooting SaaS products, technical knowledge, best practices, internal processes, and soft skills through formal knowledge transfers. Assist in selecting & training team staff. Drive training, technical knowledge, and KCS adoption for the team and organization. Exceed established service delivery guidelines and key performance indicators. \n\n\n\n\n\nMinimum Requirements\n* Bachelor’s Degree in Computer Science, Engineering, or closely related field, plus two (2) years of experience in a computer software professional position, to include: supporting and trouble-shooting web-based software applications using diagnostic tools; customer support; Jira, SQL, PL/SQL, and TSQL. Telecommuting permitted\n\n\n\n\n$76,000 - $82,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $76,000 - $82,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter and Senior jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or In Office
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt TransferGo, the Compliance is keeping the healthy heart rhythm of the company, with the incredible responsibility of taking care of our customers and TransferGo itself. Are you an AML, Compliance or FinCrime analytics ninja who strives for scalability and impact? We want you to bring your expertise to help us drive product changes even faster, scaling up our revenues and improving our customer experience and satisfaction.\n\nWe are looking for a highly organised and data-driven functional Business Analyst to join our Compliance Product Team. This role will be fast-faced and will support a number of stakeholders within the business (Compliance Operations) and drive positive change.\n\nHere’s what you’ll be doing as a Business Analyst:\n\n\n* You’ll gather, define, maintain functional requirement specifications in collaboration with stakeholders ranging from Product, Engineers, Customer Support, Finance, Compliance and Operational teams;\n\n* You will translate stakeholders’ business requirements into detailed functional and technical specifications, including business process diagrams;\n\n* You will validate proposed solutions to technical and/or business problems in relation to current and future business environments together with our Senior Business Analyst and Product Manager;\n\n* You will demonstrate your ability to manage multiple sources of information and master the specification of solutions based on a wide spectrum of technologies and techniques, such as web services;\n\n* You will prepare and conduct requirement workshops, walkthroughs, critical reviews, and presentations on system enhancements and/or alternatives;\n\n* You will be expected to generate and compile reports based on the findings, complete with probable causes and possible solutions to systems issues;\n\n* Also to look at data and processes for an understanding of where to implement improvements.\n\n\n\n\nYou’ll report to our Platform Product Director and will be a part of the amazing Product & Design department.\n\nHere’s what we’d love from our new Business Analyst:\n\n\n* 3+ years working within Business analyst role with the previous experience in the financial services industry (banks or Fintech Startups), in Financial Crime, AML, Compliance areas;\n\n* Experience in Product Development and lifecycle. You will be the best peer to our amazing Compliance Product Manager and Business Analyst, and in TransferGo we are being lead by the product mindset, thus, we would love you to think alike; \n\n* Knowledge of Atlassian tools (JIRA, Confluence), strong analytical problem-solving skills with diligent attention to detail and quality of output;\n\n* Proven experience in eliciting requirements and generating process documentation (including gap analysis, process and data mapping), preferably proficient in diagramming tools (eg. Miro, Lucidchart); \n\n* Track record of collaborating with software engineering teams with the experience with agile software delivery methodologies;\n\n* Good communication skills to deliver the right message across the whole organisation also being a Quick learner with an Ability to navigate in an ambiguous environment and to select right tools to reach business requirements;\n\n* Clear passion and enthusiasm for your work.\n\n\n\n\nAnd if you can also do this stuff, even better:\n\n\n* Knowledge of relevant licensing and industry compliance regulations in relation to different markets;\n\n* Experience in developing and mapping processes within compliance framework.\n\n\n\n\nMonthly salary starting from 2900 EUR (gross) depending on the level of experience.\nWhat we believe\n\nAt TransferGo, we offer competitive rewards to all our people including company equity. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers. \nWhat we offer:\n\n\n* Be part of building a meaningful product in a growing fintech scale-up;\n\n* A competitive rewards package;\n\n* Generous holiday allowance (based on tenure);\n\n* Competitive healthcare insurance / wellbeing package (based on your location);\n\n* An annual training budget of €1,000 to spend on your growth;\n\n* We truly embrace flexibility and our people work from a variety of places (office, hybrid and remote, you can find it all here);\n\n* If you are near one of our offices, we are a pet-friendly company and we enjoy regular opportunities to connect in person (we truly value in person connection on a regular basis and celebrate in style).\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n
$77,500 — $117,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKaunas, Lithuania
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About the Role\n\nVidyard is looking for a Team Lead, Product Marketing, to lead our Product Marketing team. Reporting to the Senior Director of Marketing, you will be responsible for creating compelling messaging and positioning for Vidyard’s suite of products, enabling our sales team with content, collateral and assets to build and convert pipeline, taking our products and features to market, and serving as the voice of our customer and user base. \n\nThis is a remote role open to candidates located in Canada.\nAbout the Team\n\nOur Product Marketing team focuses on communicating Vidyard’s product story to our customers and users. This team owns our product and feature positioning, and works closely with our product and sales team to bring our product vision to life. \nWhat You’ll Work On\n\n\n* Develop and execute comprehensive go-to-market strategies for Vidyard products, ensuring alignment with business objectives, target markets, and customer needs.\n\n* Identify market opportunities, conduct competitive analysis, and define unique value propositions to differentiate Vidyard solutions in the marketplace.\n\n* Define clear and compelling positioning and messaging for Vidyard products, addressing key customer pain points and highlighting unique features and benefits. \n\n* Collaborate with our product management and sales teams to refine product positioning and messaging based on market feedback and evolving customer requirements.\n\n* Drive the planning, execution, and optimization of integrated marketing campaigns and programs to generate demand, drive lead generation, and accelerate sales pipeline growth.\n\n* Own product launches end to end, from project managing all GTM components of a launch (positioning, demand generation and awareness), to collaborating cross-functionally to drive organization-wide execution.\n\n* Partner with demand generation, web brand, and marketing operations teams to develop impactful marketing assets, including website content, landing pages, sales collateral, and more.\n\n* Develop sales enablement materials and tools, including product guides, sales presentations, battle cards, and training programs, to empower our sales team with the knowledge and resources needed to effectively sell Vidyard.\n\n* Communicate the vision and story behind our product and feature messaging to our sales team.\n\n* Participate in regular training sessions and enablement workshops to educate our sales team on product features, use cases, and competitive positioning.\n\n* Build a process to collect prospect/customer feedback from our sales team and effectively triage these requests to our product team.\n\n* Stay informed about industry trends, market dynamics, and competitive landscape to identify emerging opportunities and inform strategic decision-making.\n\n* Leverage market insights, customer feedback, and data analytics to evaluate the performance of marketing initiatives and drive continuous improvement. Act as the “voice of the customer” and conduct internal and external customer & market research to help inform product direction.\n\n* Effectively manage and coach a product marketing team and cross-functional PMM squad.\n\n\n\nWhat You’ll Bring to this Role and Your New Team:\n\n\n* 5+ years of product marketing experience. 1-2 years of experience managing a team.\n\n* Experience working in highly cross-functional environments. Deep experience working with sales teams is highly preferred\n\n* Ability to frame and communicate a product/feature story in a compelling way\n\n* Proficiency in marketing automation and CRM software\n\n* Strong analytical skills, with experience analyzing data and making data-driven decisions\n\n* Knowledge of sales, digital marketing and growth marketing techniques and strategies\n\n* Excellent communication and collaboration skills\n\n* Ability to prioritize and manage multiple tasks and projects\n\n* Strong problem-solving and decision-making skills\n\n* Experience within a hybrid product-led and sales-led business is a plus\n\n* Flexibility and adaptability to change\n\n\n\nOur Tech Stack\n\n\n* Marketo\n\n* Demandbase\n\n* Salesforce\n\n* Pocus\n\n* Alyce\n\n* UserGems\n\n\n\n\nJob descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. \n\nAs we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.\nWhat You’ll Love about Vidyard:\n\n\n* Competitive pay\n\n* Comprehensive, flexible benefits on day one\n\n* Wellness allowance to spend on what's important to you \n\n* Unlimited vacation + programs to support travel while working, enabling you to live your best life\n\n* Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage\n\n* Allowance to support your ongoing growth and development\n\n* Parental leave top-up\n\n* Paid volunteer hours\n\n* Employee resource groups to empower and drive change at Vidyard and in our communities\n\n* RRSP match\n\n* Stock options\n\n* Flexible holiday program\n\n* Home office stipend \n\n* Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.\n\n\n\n\nWe thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.\n\nVidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$62,500 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Us:\n\n\nEndpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia. Endpoint is a subsidiary of Fortrea Holdings, Inc.\n\n\nPosition Overview:\n\n\nThe Production Support Analyst (PSA) is the primary contact for end users of endpoint Interactive Response Technology (IRT) systems. The person in this role will make independent decisions. The role requires interaction with internal study teams and external customers.\n\n\n*This role can be based remotely with the working hours of 9am-5pm UK\n\n\n\nResponsibilities: \n* Provide excellent customer service to end users of endpoint IRT systems.\n* Triage and respond to incoming queries (phone/email), ensuring that all requests are addressed in an appropriate timeframe.\n* Troubleshoot technical and non-technical issues using documentation, system configuration, and other resources\n* Document all incoming queries in endpoint’s ticketing system.\n* Escalate to internal teams when issues cannot be resolved within the support team.\n* Review data change requests for clarity, completeness and impact.\n* Collaborate with Client Services and Customers as needed to ensure database updates are made in the spirit of the original request.\n* Make minor modifications and execute existing SQL Data Scripts for viewing project data and system configuration\n* Participates in conference calls and/or meetings with internal and external teams as needed.\n* Organize own workspace and deadlines to ensure timely completion of tasks.\n* Provide guidance and mentoring to associate PSAs.\n* Create and submit training and knowledgebase for review by senior or lead PSA.\n* Demonstrate appropriate decision-making and strong IRT trouble-shooting skills\n* Verify data changes by using SQL scripts and ensure database updates are made in the spirit of the original request.\n* This position requires weekend and holiday coverage.\n* Perform other duties as required.\n\n\n\nEducation:\n* BA/BS Degree in related field or appropriate experience\n\n\n\nExperience:\n* 2-4 years’ experience in a user-facing role, with an emphasis on providing trouble-shooting assistance and technical support via the phone & email\n* Ideal candidates should be adept communicators, able to provide guidance to non-technical users and ask questions that accurately and efficiently determine the customer’s need.\n* A proven ability to understand technical concepts and learn very quickly, including experience with SQL databases.\n* Some experience in the life science industry preferred.\n* High-level of attention to detail with excellent organizational skills and ability to multi-task.\n* Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.\n* Previous experience working in a fast-paced, support-oriented environment.\n* Prior experience working with voice (IVR) web (IWR) and mobile (IMR) platforms is ideal.\n* Ability to troubleshoot to determine the source of a customer issue using provided reference sources, data and other tools.\n\n\n\nSkills:\n* Strong attention to detail\n* Excellent organizational and time management skills\n* Excellent verbal and written communication skills\n* Technical aptitude\n* Adaptability/flexibility in a changeable, fast-paced environment\n* Ability to learn and apply new skills quickly\n* Critical thinking\n\n\n\n\n\n#LI-MT #LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile and Senior jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote UK
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \nThe Opportunity\n\nEach Corporate Account Executive has an assigned territory, containing existing Postman users on all levels of Postman. The goal is to build strategies to manage target accounts while working new inbound leads, with the intention of understanding how they are using Postman, and introduce them to all the capabilities of our Enterprise Suite. This is a unique opportunity to join the rapidly growing sales team at Postman and we are looking for passionate, energetic people to further scale our fast-growing business. The ideal candidate has personally driven significant sales growth at Technical SaaS companies.\nWhat You'll Do. \n\n\n* Given a portfolio or group of organizations with the most promising growth opportunities, build a credible funnel for Postman Enterprise adoption\n\n* Take ownership of the full sales cycle from lead to close\n\n* Build a strategic outbound motion for your territory \n\n* Convert inbound leads to closed opportunities \n\n* Execute a land and expand sales strategy to drive widespread adoption and larger deployments\n\n* Help educate customers on the value of Postman throughout the evaluation and adoption cycle\n\n* Navigate key decision makers to build Postman Enterprise awareness within organizations\n\n* Leverage data to understand your customers and prospects to gain insight into their business challenges\n\n* Be a great listener, identify customer needs and collaborate with Postman teammates to ensure customer success\n\n* Communicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries\n\n* Provide a detailed, accurate forecast\n\n* Collaborate and work with Solutions Engineering, Customer Success Managers, Account Development representatives Leadership, etc. to build strategic adoption plans for customers in large accounts\n\n* Provide recommendations based on customers’ business needs and usage patterns\n\n\n\nAbout You.\n\n\nA top performer with 3-5 years experience hunting and closing net new logos\n\nFluent English speaker, Asian language skills are a plus\n\n* Experienced with creatively sourcing companies outside of your CRM\n\n* Able to strategically map out and break into accounts\n\n* Relevant sales experience preferably in an Enterprise SaaS organization\n\n* Experience selling developer and/or technical products a strong plus\n\n* Excellent communication skills both with customers and within an organization\n\n* Proven negotiation and closing skills, as demonstrated by regularly exceeding sales targets while selling right-fit customers.\n\n* Strong track record of navigating organizations\n\n* Ability to develop senior level relationships quickly and effectively\n\n* Experience presenting to senior managers and the C-suite\n\n* Ability to manage multiple opportunities simultaneously at various stages of the buying process\n\n* Takes an active interest in increasing customer satisfaction and deepening customer relationships\n\n* Lots of smiles!\n\n* You are a Recruiter! Postman hires company builders and we want you to always be on the lookout for awesome talent to help us build out one of the best companies in the world!\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nEqual Opportunity.\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \nThe Opportunity\n\nEach Corporate Account Executive has an assigned territory, containing existing Postman users on all levels of Postman. The goal is to build strategies to manage target accounts while working new inbound leads, with the intention of understanding how they are using Postman, and introduce them to all the capabilities of our Enterprise Suite. This is a unique opportunity to join the rapidly growing sales team at Postman and we are looking for passionate, energetic people to further scale our fast-growing business. The ideal candidate has personally driven significant sales growth at Technical SaaS companies.\nWhat You'll Do. \n\n\nGiven a portfolio or group of organizations with the most promising growth opportunities, build a credible funnel for Postman Enterprise adoption\n\nTake ownership of the full sales cycle from lead to close\n\nBuild a strategic outbound motion for your territory \n\nConvert inbound leads to closed opportunities \n\nExecute a land and expand sales strategy to drive widespread adoption and larger deployments\n\nHelp educate customers on the value of Postman throughout the evaluation and adoption cycle\n\nNavigate key decision makers to build Postman Enterprise awareness within organizations\n\nLeverage data to understand your customers and prospects to gain insight into their business challenges\n\nBe a great listener, identify customer needs and collaborate with Postman teammates to ensure customer success\n\nCommunicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries\n\nProvide a detailed, accurate forecast\n\nCollaborate and work with Solutions Engineering, Customer Success Managers, Account Development representatives Leadership, etc. to build strategic adoption plans for customers in large accounts\n\nProvide recommendations based on customers’ business needs and usage patterns\n\n\n\nAbout You.\n\n\nA top performer with 3-5 years experience hunting and closing net new logos\n\nFluent English & French speaker\n\nExperienced with creatively sourcing companies outside of your CRM\n\nAble to strategically map out and break into accounts\n\nRelevant sales experience preferably in an Enterprise SaaS organization\n\nExperience selling developer and/or technical products a strong plus\n\nExcellent communication skills both with customers and within an organization\n\nProven negotiation and closing skills, as demonstrated by regularly exceeding sales targets while selling right-fit customers.\n\nStrong track record of navigating organizations\n\nAbility to develop senior level relationships quickly and effectively\n\nExperience presenting to senior managers and the C-suite\n\nAbility to manage multiple opportunities simultaneously at various stages of the buying process\n\nTakes an active interest in increasing customer satisfaction and deepening customer relationships\n\nLots of smiles!\n\nYou are a Recruiter! Postman hires company builders and we want you to always be on the lookout for awesome talent to help us build out one of the best companies in the world!\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nEqual Opportunity.\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n Your Opportunity at ARC’TERYX:\nAs the Senior Software Quality Analyst, you will be responsible for testing new and modified software and ensuring that it meets Arc’teryx’s standards. Testing work includes strategy, planning, and the execution of tests, using a variety of techniques that range from manual testing, to load testing, and accessibility testing and test automation. You will collaborate closely with Software Developers and Business Analysts to help troubleshoot defects, and to communicate information about quality and risk to the project team. You will also assist with developing and mentoring other QA team members and will support initiatives within the QA group. A Senior QA Analyst is expected to show leadership skills, and technical knowledge that elevates the team, and enhances our ability to support the software development process.\n\n\nThis role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada. \n\n\nMeet Your Future Team:\nThe Quality Assurance Team works closely with Technology Development teams to provide confidence in software quality before any feature is released into Production. Each individual member of the Quality Assurance team is empowered to collaborate within cross-functional teams to reach the finish line together and deliver to our Users, whether they are within the company or our guests.\n\n\n\n\n\nIf you were the Senior Software Quality Analyst now, here are some of the core activities you would be doing:\n* Leading the design and execution of software application testing, including coordination of manual testing, and evolving the automation and scripting processes, foundation, aiuand framework\n* Championing quality guidelines and standards (including QA best practices) and providing feedback to processes\n* Ensuring the timely and thorough testing of hard to test systems, with a focus on back-end testing, white box testing, and developing tests that can be planned and executed outside of the GUI\n* Supporting the intermediate QA team members’ testing activities and automation testing for projects of varying size, working horizontally across agile squads\n* Overseeing and ensuring that systems function according to business requirements and user expectations\n* Driving and supporting the mentorship, training and onboarding of intermediate QA team members and 3rd party QA colleagues\n* Developing user documentation for any knowledge share that is relevant to the QA teams testing activities and bringing deep expertise on specific topics to develop the team\n* Supporting the Quality Assurance Automation Engineer in developing and maintaining test automation, where appropriate\n* Supporting the Manager, Software Quality with other projects and tasks as required\n* Validating the data against the business rules, data mapping, and transformation rules to ensure accuracy and completeness\n\n\n\nHere are some of the things you could be working on in the future:\n* Working collaboratively with project managers, business analysts and software developers across multiple agile squads\n* Leading mentorship, training, and onboarding of intermediate quality team members\n* Introducing, championing, or supporting ideas, approaches, or tools that elevate our testing and QA process\n* Coordinating testing on projects, executing on tests, and reporting information to the project teams\n* Evolving the automation framework and scripting based on the coverage needs and acceptance criteria of the application in test which would be coordinated with the manual tester to support smoke testing and regression testing\n\n\n\nAre you our next Senior Software Quality Analyst?\n* You have a bachelor’s degree in computer science or equivalent in a related technical field\n* You have 5+ years’ experience in software QA and excellent application of QA best practices\n* You have hands-on experience with API and backend testing, and other non-functional types of software testing\n* You have experience with test automation, possibly including the TTA or Testim tools (Tricentis)\n* You have experience with record/playbook tools for test automation, and how to maximize their value\n* You have experience with both “black box” and “white box" software testing\n* You have experience with developing and maintaining test plans and test scenarios\n* You have experience with Windows and web application and services\n* You have knowledge and experience with Agile project tracking tools and JIRA\n* You have experience working with development projects on Adobe Commerce/Magento platform\n* You have a strong understanding of Agile methodology and IS concepts, including data models and application integrations, continuous integration and deployment and software build pipelines\n* You can work collaboratively as part of a cross functional team of business analysts, project managers and software developers\n* You can prioritize effectively and have excellent multi-tasking abilities\n* You have demonstrated ability consistently meeting strict delivery deadlines\n* You have strong oral and written communication skills\n* You are driven and passionate about championing quality in all forms\n* You are proactive in identifying the root cause of issues and developing solutions\n* You remain highly flexible and adaptable when faced with ambiguity\n* You are able to balance autonomy and collaboration\n* You inspire breakthrough thinking and continuous improvement\n* You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right\n* You have experience building test strategy, and leading test projects\n* You lead peers, sharing your experience and knowledge, and inspiring growth in the people around you\n* You understand product and project risk, and how to communicate about risks to your team\n* You have experience testing microservices and their integrations with other systems \n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n$80,000 - $100,000 a yearA reasonable estimate of the pay range is $80,000 - $100,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. \nPlease note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. \n\nEqual Opportunity\n\n\nArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Education, API, Senior, Engineer and Backend jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Always operate with honesty and transparency so we earn the trust of our clients.\n\n* Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.\n\n* Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.\n\n\n\n\nJob Summary:\n\nWe are looking for a Sr. DevSecOps Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a “safety culture” within the SmithRx’s DevSecOps practice. Our user base is currently doubling monthly, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure.\n\nWhat you will do:\n\n\n* Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same.\n\n* Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in a cloud environment.\n\n* Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions.\n\n* Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner.\n\n* Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary.\n\n* Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind.\n\n* Organize the highest levels of systems and infrastructure availability, acting proactively\n\n* Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with.\n\n* Install, configure, test and maintain operating systems, application software and system management tools.\n\n* Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks\n\n* Evaluate application performance, identify potential bottlenecks, develop solutions, and implement them with the help of developers.\n\n* Be effective in maintaining SmithRX security program controls and best practices.\n\n* Understand the health regulatory space and maintain HIPAA compliant systems.\n\n* Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization.\n\n* Be a part of on-call PagerDuty rotations.\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* 5+ years of experience in DevOps/DevSecOps.\n\n* BS or advanced degree in computer science or other related field.\n\n* Experience deploying and monitoring web applications in AWS.\n\n* Worked as an active team member for both product development and the operations teams to provide the best DevSecOps practices and supported their applications with feasible approaches.\n\n* Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles.\n\n* Experience building and maintaining a container based infrastructure and Kubernetes\n\n* Experience with Infrastructure as Code (Terraform experience a plus) and infrastructure testing strategies.\n\n* Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging.\n\n* Experience with fully automating CI/CD pipelines with associated tools such as CircleCI and GitHub Actions. \n\n* Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred.\n\n* Experience working and managing SQL and NoSQL databases like Redis, Redshift, AWS RDS, PostgreSQL, BigQuery, and Snowflake\n\n* Strong scripting skills, including shell scripts, Perl, Ruby, Python, Go, Groovy, Helm, etc.\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Cloud, NoSQL, Senior and Engineer jobs that are similar:\n\n
$60,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our North American business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the United States. \n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. \n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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