\nStackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.\n\n\nWe are seeking a Salesforce Developer role to join our growing SaaS IT Business Applications team, where a successful candidate will build, maintain and improve our Salesforce Sales Cloud and Marketing Cloud solutions as technical subject matter expert. This role requires hands-on experience in platform configurations, customization, design and development with a passion to learn & support new Sales Enablement tools and technologies. You will collaborate with the PMO, IT Operations and cross-functional business operations teams like Revenue and Marketing to analyze their requirements or issues and provide solutions to ensure high levels of performance and scalability. You will also be actively involved in improving our overall Salesforce Governance processes and identifying ways to continuously advance them.\n\n\nIf you are someone who is passionate about building integrated, robust and scalable applications and wants to be a part of a team that enables, builds and supports technology solutions in a fast-growing company, then we’d like to meet you.\n\n\n\nWhat you'll be doing:\n* Perform design, development, testing, debugging and implementation of Salesforce Sales Cloud and Marketing Cloud business processes and systems integrations employed to run the operations of the company in a high-growth environment\n* Build and deploy Saas systems integrations, workflows, and architecture to scale and automate an end-to-end Lead to Cash process\n* Partner with the Revenue Operations to optimize Salesforce investments along with other Sales & Marketing enablement SaaS applications and best-of-breed technologies\n* Provide application support and technical administration of Sales & Marketing SaaS applications\n* Provide input into optimizing the system architecture landscape, identify gaps between current and desired end states, and deliver comprehensive solutions that will enable desired business outcomes\n* Configure, build and enhance out-of-the box Salesforce functionality such as objects, fields, formula fields, validation rules, workflows, process builder flows, page layouts, apps, report types, sharing rules, permission sets, profiles, roles, etc\n* Manage operational and reporting requests including customer analysis and individual views and troubleshoot issues\n* Implement and govern security related to profiles, permission sets, role-based access, sharing settings and login access policies\n* Plan & deploy Salesforce releases and other SaaS application patches/updates in accordance with the Application Release Management cadence\n* Work with SaaS vendor support contacts to resolve technical problems with applications, servers, and infrastructure tools\n* Create technical documentation such as best practice guides, release notes and design documents\n* Proactively monitor SaaS applications and seek to improve availability , quality and performance by ensuring Service Level Agreements (SLAs) and participating in required on-call support\n\n\n\nWhat you’ll bring to the table:\n* 3-5 years of strong technical experience implementing and supporting Salesforce Sales & Marketing Cloud \n* Solid understanding and hands-on experience implementing and/or supporting other Sales enablement SaaS applications such as Salesloft, Gong, GuideCX, DealHubCPQ, ZoomInfo, et al\n* Technical background & experience in application integration tools (e.g., Workato, Zapier, Dell Boomi, Mulesoft) and native APIs to enable workflows and data feeds between SaaS platforms and point solutions\n* Expertise level developing Lightning Components with CSS and Design Parameters that improve look and feel for end users\n* Experience programming in APEX, VF Page, LWC, Aura Component development, SSJS, SQL, HTML, AMPscript, SOQL-SOSL \n* Experience on Lightning Process builder flows, workflow rules, Connect API and Quick Action\n* Proficiency in Salesforce platform features and CRM concepts\n* Knowledge of DevOps and continuous integration/deployment (CI/CD) processes\n* Motivated self-starter & quick learner who can thrive in an accelerated environment and manage multiple, concurrent priorities to get stuff done\n* Analytical thinker and problem-solver with excellent communication and troubleshooting skills \n* Experience in Agile or Scrum software development methodology\n* Salesforce certifications, like Platform Developer I or II, App Builder or Administrator is preferred\n\n\n\nStackAdapters Enjoy:\n* Highly competitive salary \n* RRSP/401K matching\n* 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + Birthdays Off\n* Access to a comprehensive mental health care platform\n* Full benefits from day one of employment\n* Work from home reimbursements\n* Optional global WeWork membership for those who want a change from their home office\n* Robust training and onboarding program\n* Coverage and support of personal development initiatives (conferences, courses, etc)\n* Access to StackAdapt programmatic courses and certifications to support continuous learning\n* An awesome parental leave policy\n* A friendly, welcoming, and supportive culture\n* Our social and team events!\n\n\n\n\n\n\n#LI-TM8\n\n\nStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.\n\n\nAbout StackAdapt\n\n\nWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:\n\n\n\n\nAd Age Best Places to Work 2024\nG2 Top Software and Top Marketing and Advertising Product for 2024\nCampaign’s Best Places to Work 2023 for the UK\n2024 Best Workplaces for Women and in Canada by Great Place to Work®\n#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising\n\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, SaaS, Scrum, DevOps, Cloud, CSS, Ads, API, Marketing and Sales jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.\n\n\nThe healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.\n\n\nRo has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. \n\n\nThe Cloud Security function at Ro is dedicated to protecting the security and privacy of our patients by continually raising the security bar across our cloud environments. We achieve this by collaborating closely with engineers and leaders across Ro’s platform, data, and product teams, devising, implementing, and communicating a well-rounded approach to security. In this role, you’ll have direct influence on strategic initiatives, providing the engineering expertise necessary to make confident, scalable, secure, and privacy-respecting decisions—all while employing a hands-on builder mindset to “build it in.”\n\n\nThis role is a senior-level individual contributor position, where you’ll serve as a hands-on technical expert, building internal products and infrastructure to protect Ro’s cloud security posture and meet compliance objectives. As a key member of the Product Security team, which comprises expertise in product security, cloud security, architecture, and privacy engineering, you will design and automate scalable architectures and tools. You will be the technical advocate for cloud security decisions, driving discussions and designs, and working closely with Ro’s infrastructure and engineering teams to make secure infrastructure solutions. You are an expert communicator and a kind, team player.\n\n\nYou will be working remotely, with quarterly travel to our NYC headquarters.\n\n\n\n\n\nWhat You'll Do:\n* Maintain and Operate Secure Cloud Infrastructure: Lead the ongoing maintenance and operation of secure cloud infrastructures, focusing on AWS and cloud-native technologies. Ensure environments are resilient, compliant, and secure through multi-layered protection strategies.\n* Cloud Native Application Protection: Secure applications built for cloud environments by automating security assessments, monitoring runtime environments, and integrating security practices into the development lifecycle. Focus on containers, serverless architectures, and virtual machines, adapting to emerging threats.\n* Cloud Workload and Data Protection: Implement robust security controls for cloud workloads and data, including containers, virtual machines, and serverless architectures. Protect against threats while maintaining performance and scalability, using encryption, data loss prevention, and access controls.\n* Kubernetes and Cloud Security Hardening: Lead security hardening across all cloud security layers, with a focus on Kubernetes clusters and cloud-native environments. Secure container runtimes, implement stringent network policies, manage secrets securely, and ensure resilience against attacks at scale.\n* Collaborate on Secure Platform Solutions: Partner with infrastructure, product security, security engineering, and engineering teams to design and implement secure platform solutions. Provide expertise in developing Infrastructure as Code (IaC), CI/CD pipelines, and deployment processes, ensuring security is integrated throughout the development lifecycle.\n* Automation of Security Operations: Develop and deploy automation solutions to enhance security operations, reduce manual efforts, and ensure consistent security practices. Create reusable templates and modules for secure infrastructure to enable rapid, secure deployments.\n* Security Incident Response: Contribute to incident response efforts, including detection, analysis, containment, and recovery. Work with internal and external stakeholders to minimize the impact of incidents and prevent future occurrences.\n* Compliance, Risk Management, and Data Governance: Ensure cloud infrastructures comply with standards such as SOC 2, HIPAA, and HITRUST. Implement automated compliance checks, data governance practices, and reporting to maintain alignment with these frameworks and protect data integrity.\n* Technical Leadership and Mentorship: Act as a technical leader and mentor, promoting a security-first mindset. Guide best practices in cloud security and data protection, and integrate secure practices into the organization’s culture and processes.\n\n\n\nWhat You'll Bring:\n* 7+ years of experience in cloud security engineering and architecture, with advanced expertise in AWS, Azure, or Google Cloud Platform\n* Deep understanding of cloud security principles and best practices, with proven experience in implementing and managing cloud-native security tools at scale\n* Extensive knowledge of fundamental security technologies, including firewalls, IDS/IPS, endpoint protection, IAM, encryption, and DLP\n* Expertise with key tooling: Cloud Security Posture Management (CSPM), Cloud Native Application Protection Platforms (CNAPPs), Cloud Workload Protection Platforms (CWPPs) and Data Security Posture Management (DSPM)\n* Expertise in securing and hardening cloud workloads, including containers, serverless architectures, and virtual machines, with a track record of enhancing security posture\n* Advanced experience with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, and Pulumi, and expertise in integrating security into CI/CD pipelines\n* High proficiency in programming or scripting languages for developing complex security automation solutions\n* Comprehensive understanding of cloud and network security, with experience in securing cloud architecture across multiple environments\n* Demonstrated ability to perform in-depth security reviews of SaaS product architecture and its supporting infrastructure, with a focus on driving improvements\n* Familiarity with and ability to implement compliance standards HIPAA, HITRUST, CIS, NIST 800-53 and others with a low-touch approach\n* Strong leadership and communication skills, with a proven track record of collaborating with cross-functional teams, including product teams and developers, to drive a security-first culture, effect change across the organization and further the cloud security roadmap\n\n\n\nWe've Got You Covered: \n* Full medical, dental, and vision insurance + OneMedical membership\n* Healthcare and Dependent Care FSA\n* Commuter benefits\n* 401(k)\n* Flexible PTO\n* Fitness reimbursement\n* Paid maternity/parental leave \n* A never-ending supply of office snacks + coffee + tea\n* The cutest office dog you’ve ever seen\n\n\n\n\n\n\nThe target base salary for this position ranges from $200,000 to $245,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n\n\nSee our California Privacy Policy here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, Cloud and Engineer jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY or Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMeet MasterBorn, a world-class software development company driving success for businesses in FinTech, SportsTech, and MedTech, led by a passionate team committed to client product success.\n\n\nWe are currently improving our world-class service with a Delivery Engineer role.\n\n\nAs a Delivery Engineer, you'll play a pivotal role in ensuring the seamless delivery and optimization of our product for our esteemed retail clientele. Dive into a world of problem-solving and collaboration, where your technical prowess and excellent communication skills will be key in driving the success of our service and application features as well as its quality and performance.\n\n\nSalary: PLN 6.000 - 10.000 + VAT (B2B); PLN 5.000 - 7.500 brutto (UZL)\n\n\n\n\n* Required: either 1-2 years of commercial experience with SQL or a university degree in Computer Science or a related field; basic programming skills; Microsoft Software Suite; Polish C1; English B2\n* Offer: B2B/UZL, paid days off, 100% remote (or hybrid/onsite - as you prefer), full-time position, long-term contract, polish working hours (10am to 6pm)\n* Perks and Benefits: +6 000 PLN / year training budget, 750 PLN / quarter for health insurance and sports, team-building activities, Mentoring Program, remote job offer, and more\n* Tools you'll use: MS Teams, MS Office Suite, Azure Devops, Jira, Miro, Windows/iOS, MS SQL, PostgreSQL (Greenplum), Snowflake, Python, Powershell\n\n\n\nYour future tasks and duties:\n* Work with existing retail customers to configure and update the product, executing to the documented requirements of the project\n* Execute the Implementation project through all stages\n* Ingest and map the client’s source data to a standard data model (ETL and ELT process)\n* Effectively translate complex customer requirements, recommend system solutions, and help formulate detailed specifications\n* Leverage appropriate resources from company and customer, coordinating availability to maximize productivity\n* Gain a deep understanding of how our products work, how they interact with each other, and how to build reliable and reusable processes for support\n* Act as a problem-solving expert, proactively identifying issues, analyzing root causes, and implementing the solution effectively\n* Create documentation used for an on-going support\n\n\n\nAbout you - Tech skills & Experience:\n* Highly proficient in SQL (queries/data selection, joins, complex queries, data definition)\n* Familiarity with database design, administration and data modeling\n* Basic understanding of core programming concepts\n* Experience with various data formats (csv, json, xml, tlog, Parquet)\n\n\n\nAbout you - Soft skills:\n* Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences\n* Ability to communicate with both technical and non-technical customers on a variety of issues.\n* Ability to select and prioritize tasks within a backlog\n* Polish level C1 to communicate efficiently within the team\n* English level B2 minimum - direct communication/documentation/tasks/other reading/speaking/writing\n* Strong problem-solving abilities and detail orientation to diagnose issues, suggest solutions and make decisions based on requirements\n\n\n\nNice to have:\n* Understanding of AzureDevOps and release pipelines\n* Experience processing and analyzing large data sets\n* Experience in software implementation or Enterprise SaaS solutions, preferably in retail\n* Familiarity with retail industry and data\n* Python experience (preferably I/O, Pandas, OOB)\n* General knowledge of version control (preferably GIT)\n* Experience with project management tools (preferably JIRA)\n\n\n\n\n\n\nWant to be proud of the code and product you co-create?\nDon’t hesitate and apply right away! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Engineer jobs that are similar:\n\n
$100,000 — $130,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nDeep 6 AI is a fast-growing tech startup headquartered in Los Angeles, California looking for talented, dynamic team members who want to help shape our groundbreaking artificial intelligence platform. \n \nWe are transforming and accelerating clinical trials, to help get life-saving treatments to patients faster and accelerate innovation in healthcare. To that end, we build a cutting-edge software suite that connects all clinical research stakeholders, from research teams to treating physicians, patients, and study sponsors on a real-time, real-world data SaaS platform, powered by AI.\n\n\n\nWhat You'll Do\n* Develop and Maintain ML Pipelines: Design, implement, and manage scalable machine learning pipelines to support various ML models from development to production. \n* Automate Workflows: Create automated workflows for data preprocessing, model training, evaluation, and deployment. \n* Monitor and Optimize: Continuously monitor the performance of ML models in production, ensuring they meet performance and accuracy standards. Optimize models and pipelines for efficiency. \n* Collaborate with Teams: Work closely with data scientists, software engineers, and other stakeholders to integrate ML solutions into existing systems and applications. \n* Ensure Compliance and Security: Implement best practices for data security and compliance, ensuring that all ML operations adhere to relevant regulations and standards. \n* Documentation and Reporting: Maintain comprehensive documentation of ML processes, workflows, and systems. Provide regular reports on model performance and system health. \n\n\n\n\nAbout You\n* Deep knowledge of traditional ML concepts (e.g., LSTMs, RNNs, GMMs, SVMs, trees, boosting) as well as more recent deep learning fundamentals and NLP-related experience with word embeddings \n* Proficiency in JVM languages \n* Familiarity with CI/CD tools and methodologies \n* Proficiency with containerization (e.g., Docker) and orchestration tools \n* Experience with cloud-based ML platforms (e.g., Amazon Sagemaker) \n* Experience with common JVM search, linguistics, and other language frameworks (e.g., Lucene, StanfordNLP, OpenNLP, SparkNLP, ANTLR) \n* Experience using a Deep Learning Framework (e.g., Tensorflow, PyTorch, Keras) \n* Mature theoretical grasp of different neural networks on large-scale datasets \n* Deep and Fundamental understanding in signal processing concepts \n* A positive, collaborative, can-do attitude and a strong sense of ownership. \n* Familiarity with clinical data, concepts and language \n* Experience in model training automation with a combination of Supervised, Unsupervised, and Reinforcement methods\n\n\n\nBonus Points\n* Prior remote working experience. \n* Worked in the healthcare domain. Experience with healthcare clinical data modeling a strong bonus (e.g., OMOP, FHIR) \n* Experience with Transfer Learning, Transformers (e.g., BERT & ELMO), and Multilingual NLP \n* Familiarity with performance and load testing automation tools (e.g., Gatling, K6, Jmeter) and methodologies \n\n\n\n\n\n$160,000 - $190,000 a year\n\nOur Culture \nWe are a very collaborative group that is inclusive, fun, and hard-working. We appreciate the value in diverse backgrounds and experiences so that we can create the best product through different perspectives and ideas. Deep 6 AI welcomes remote work and has fully-remote teams throughout the country; we strive to create an environment where you can do your best work in the environment and location that is best suited for each individual. As a member of our team, you can expect to work with intelligent, curious, and motivated peers who value and respect your perspectives. Deep 6 AI is headquartered in Los Angeles and has employees nationwide.\n \nBenefits \nIn addition to competitive salary and a unique opportunity to thrive at a growing company, Deep 6 AI offers various formal benefits as well as a generous PTO plan which includes sick and vacation days, and as well as employer-paid medical, dental, vision, life insurance and long-term disability coverage. A 401k plan is available, too. \n \n \nThe above statements describe the general nature and level of work being performed in this job function. They're not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Deep 6.\n \nAt Deep 6, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Deep 6 is an equal opportunity employer.\n \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Amazon and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Pasadena, CA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nJob Purpose\n\nThe Senior CS Operations Manager is responsible for driving the operational efficiency and effectiveness of our CS organization. This role will be responsible for developing, implementing, and optimizing processes, tools, and metrics to enhance customer satisfaction, retention, and growth. The role will act as a strategic partner to CS leadership, ensuring that the team has the necessary resources and partner with the organization to deliver against key initiatives and programs using project management methodologies. \n\nResponsibilities & Accountabilities \n\n1. Operational Excellence \n\n\n* Develop and standardize CS processes to ensure consistency and scalability \n\n* Identify and implement process improvements to enhance team efficiency and customer satisfaction, retention, and growth \n\n* Create and maintain documentation across CSOps and contribute to broader initiatives \n\n\n\n\n2. Strategic Initiatives \n\n\n* Lead strategic initiatives and programs using project management methodologies to improve customer retention, satisfaction, and overall success \n\n* Partner with Analytics to develop and track KPIs to measure the effectiveness of customer success efforts \n\n* Report on performance metrics to leadership and provide recommendations for improvement \n\n\n\n\n3. Data Management and Analysis \n\n\n* Partner with Analytics to manage and analyze customer data to provide actionable insights and support decision-making \n\n* Develop and maintain dashboards and reports to monitor key performance metrics \n\n\n\n\n4. Tool and System Management \n\n\n* Support the selection, implementation, and management of CS tools (e.g. Gainsight) and technologies \n\n* Ensure seamless integration of tools with other systems (e.g. Salesforce, support systems) \n\n* Support Staff CSOps Manager on delivery of Gainsight roadmap and milestone management \n\n* Support successful delivery of CSOps workflow via project management software (e.g. Asana) \n\n\n\n\n5. Cross-Functional Collaboration \n\n\n* Partner with Sales, Product, Marketing, and RevOps to ensure alignment on CS initiatives \n\n* Facilitate communication and coordination between teams to address business needs and challenges \n\n\n\n\n6. Case Management \n\n\n* Triage, manage and complete cases in GTM case workflow \n\n* Provide guidance and oversight to CSOps Analyst \n\n\n\n\n7. Training and Support \n\n\n* Partner with Enablement on training and support to the CS team on tools, processes, and best practices \n\n* Support execution of the Enablement calendar\n\n\n\n\nPerformance Measurements \n\n\n* Successful delivery of declared strategic initiatives and programs \n\n* Effective collaboration with other departments, as evidenced by successful joint initiatives and feedback from stakeholders \n\n* Consistency in following standardized processes and adoption of best practices across the team \n\n* Accuracy and relevance of data and insights provided to the CS team and leadership \n\n* Effective guidance to CSOps Analyst, as evidenced by feedback \n\n* SLA adherence on GTM cases and increased productivity of the CS team \n\n\n\n\nEducational & Experience Requirements \n\n\n* Bachelor's degree in business, Operations Management, or a related field \n\n* 3+ years' experience in CS Operations or a similar role in a B2B SaaS company \n\n* Proven track record of managing and optimizing CS processes and tools \n\n* Demonstrated ability to drive strategic initiatives and programs \n\n* Proficiency with CS tools and technologies (e.g. Gainsight). Admin experience or desire to develop experience \n\n* Experience in data analysis and reporting, with proficiency in CRM systems (e.g. Salesforce) and data visualization tools (e.g. Tableau) \n\n\n\n\nCompetencies & Behaviors \n\n\n* Possesses an understanding of 6sense operations and how CS plays a role \n\n* Strong analytical and problem-solving skills with the ability to translate data into actionable insights \n\n* Flexibility and willingness to adapt to changing priorities and new responsibilities \n\n* Proactive self-starter, identifying opportunities for improvement and driving initiatives forward \n\n* Ability to maintain and optimize efficient processes with high level of accuracy and attention to detail \n\n* Effective clear and concise communication style geared toward navigating fast-paced environment \n\n* Proven ability to work collaboratively with cross-functional teams and build strong relationships \n\n\n\n\n\nBase Salary Range: $100,875 to $147,950. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $102,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote SaaS Tier 2 Support Specialist Payments Product
Tier 2 Payments Support Specialist\n\nNewbook is venturing into new territory, and we are seeking our very first support specialist that knows all things payments to join our collaborative and committed Support team. As the Payments SME in the Support team, you will be entrusted with delivering a friendly, enthusiastic, and customized support experience for our amazing customers using our platform. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through extensive knowledge of merchants services and payments ecosystem, you will analyze, investigate, and resolve complex payments and software related issues. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nAbout Us\n\nNewbook provides award-winning Online Booking and Property Management Systems to transform the way the hospitality and tourism industry does business. Innovation and excellence are at the heart of what we do, and we strive to give our clients the very best to help them reach their full potential. The success of Newbook is driven by the unique contributions of its people. We have created an open, flexible, and supportive environment that inspires diversity and enables everyone to thrive. We would love for you to consider joining our amazing team! \n\nCheck out our website to find out more: www.newbook.cloud\n\nWhat you will do:\n\nCase Handling\n\n\n* Provide guidance and support to clients over phone and email, ensuring to register and classify cases based on severity and priority \n\n* Utilize existing knowledge base, manuals or other reference materials to resolve cases\n\n* Proactively investigate and resolve cases while collaborating with team members\n\n* Contribute and update our knowledge base and communities\n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Handle interruptions well and move between tasks with ease while still meeting deadline\n\n\n\n\nEscalations\n\n\n* Collaborate with product or engineering to troubleshoot and triage issues for customers.\n\n* Analyze payments related issues from other team members to assist triaging and troubleshooting\n\n* Replicate and log reported bugs in bug tracking system\n\n* Escalate cases to Escalation or R&D Engineers when required\n\n\n\n\nSubject Matter Expert: \n\n\n* Serve as subject matter expert for payments ecosystem and lifecycle\n\n* Possess a deep understanding of the organization's software, staying current with system information, changes and updates, and escalate more complex inquiries\n\n* Update documentation regarding payments support to share knowledge of payments with the rest of the organization.\n\n* Leverage extensive knowledge of payments lifecycle to troubleshoot and triage unknown errors. \n\n* Assist in actively training existing and new support representatives around aspects of supporting payments.\n\n\n\n\nWhat you will need: \n\n\n* Bachelor’s degree in Business Applications, Computer Science, or a related field is desired or equivalent work experience.\n\n* Previous Merchant Service, Banking, or Financial experience required. Experience with credit card processing a must. \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience in technical, payments related support position \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances\n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues\n\n* Excellent knowledge of customer service principles and practices with previous customer service experience\n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures\n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment\n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines\n\n* Ability to follow department processes and procedures\n\n* Experience utilizing CRM systems\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world. \nBut that’s not who we are – that’s just what we do. \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. \n \nAnd we’re growing fast. \n \nWe’re looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Client’s environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Client’s cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ·Fundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. \nRegardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
WE ARE VERITONE \n\nVeritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone’s software and services empower individuals at the world’s largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone’s leading enterprise AI platform, aiWARE™, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit Veritone.com.\nWHAT YOU’LL DO \n\nTechnical Pre-Sales Support:\n\n\nCollaborate with the sales team to understand customer requirements and pain points.\n\nConduct in-depth product demonstrations and presentations tailored to client needs.\n\nDevelop RFP responses, scope platform integration and extension SOWs, carry-out POCs.\n\nDevelop and deliver technical proposals, including system architecture, integration plans, and customization options.\n\n\n\n\nSolution Design and Consultation:\n\n\nWork with clients to design and configure solutions that meet their specific requirements.\n\nProvide technical consulting during the sales cycle, including proof-of-concept (POC) and pilot projects.\n\n\n\n\nProduct Expertise:\n\n\nMaintain an expert-level understanding of Veritone’s SaaS products and their applications in the broadcast industry.\n\nBuild deep technical expertise on the platform and integrated solutions and use those skills to address customer issues as needed.\n\nStay updated on industry trends, competitive landscape, and emerging technologies.\n\nProvide clear and constructive feedback to the Veritone product team.\n\n\n\n\nClient Engagement:\n\n\nBuild and maintain strong relationships with key technical stakeholders at client organizations.\n\nAct as the primary technical point of contact for prospects and customers during the sales process.\n\n\n\n\nCollaboration and Feedback:\n\n\nCollaborate with product management and engineering teams to provide customer feedback and influence product development.\n\nAssist in the creation of technical sales collateral, including whitepapers, case studies, and presentations.\n\nDevelop specifications for Veritone platform integrations and extensions for outsourced development for more complex development initiatives.\n\n\n\n\nPost-Sales Support:\n\n\nTransition successfully closed deals to the implementation and support teams.\n\nProvide initial post-sales technical support and training to ensure smooth onboarding.\n\nProvide technical assistance with provisioning and configuration activities.\n\n\n\nWHAT YOU'LL NEED \n\n\nBA/BS in in Computer Science or Computer Programming, Broadcast Production related field or equivalent work experience\n\n5+ years of experience working on distributed enterprise software products\n\n2+ years of experience in Post Production\n\nBackground supporting clients from Media, Entertainment and/or Broadcast industries\n\nAbility to effectively prioritize and execute tasks in a high pressure, startup environment\n\nHands-on development or product management experience \n\nProven analytical and problem-solving skills\n\nProven customer-facing skills\n\nStrong project management skills\n\nExperienced knowledge of industry standards for video/audio codecs, file formats, bit rates, video/audio graphics for web, social, and digital use, as well as broadcast\n\nFamiliar with Avid and Adobe Creative Suite\n\nWorking knowledge of the post-production ecosystem and digital supply chain\n\nPractical experience with cloud based storage services\n\nAbility to demonstrate troubleshooting techniques and problem solve with minimal direction\n\nStrong teamwork mentality to collaborate with internal and external partners\n\nCan work in an independent capacity as necessary\n\nAble to exude patience and understanding in client facing and high-pressure situations\n\n\n\nWHAT WE OFFER \n\n\nAn incredible opportunity to impact AI for good and empower the human with AI solutions and services\n\nA competitive compensation package\n\nParticipation in the Company’s Equity Program \n\nRemote first + Hybrid workplace\n\nVERI Communities (Affinity Groups) & Belonging\n\nEmpowerment to build your career journey at Veritone\n\nFlexible (Paid) Time Off\n\nBenefits Program: medical, dental, vision, 401K matching, and more!\n\nMental health awareness and support\n\n\n\nOUR CULTURE\n\n\n\n\nLoves learning & continuous growth; stays current on marketing trends\n\nCan juggle multiple projects, priorities, and deadlines with a positive attitude\n\nComfortable in a fast-paced, small company environment\n\nCollaborative and always contributing value\n\nDriven to win as a team\n\nRemote first workplace\n\nCheck us out! \n\n\n\n\nVeritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. \n\nIf you’ve made it this far and align with our goals, we look forward to reviewing your qualifications!\n\nDISCLOSURE\n\nOur company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.\n\n(Colorado & California Only*): Minimum annual salary of $138,000.00. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits.\n\n*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in California & Colorado.\n\n#LI-DS1 \n#LI-REMOTE\n\n#pandoiq \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Video, Cloud, Marketing, Sales and Engineer jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nTitle: Account Management Executive \n \nTell me about Igloo! \nOne of our core beliefs at Igloo is that people are a company’s biggest asset. This philosophy is woven into everything we do at Igloo – our behaviors, our culture, and especially our digital workplace solutions (which we use every day). And that’s why we can offer you a superior employee experience that goes beyond superficial perks and promises, and gives you the true sense of purpose you’ve been waiting for. \n \nIgloo’s goal is to help people communicate and collaborate in the workplace. This means creating simple but effective workflows to enable people to create content and a delightful experience for consuming and collaborating on it. We need a design leader who fights for the user, sets a high bar for design in all of our products and is a champion for instilling a design culture in our business. \n\n\nWhy this role is important: \nAs an Account Management Executive, will be responsible for growing an existing book of business through consultative selling. You’re a master at owning the sales cycle from beginning to end, identifying key stakeholders and driving solutions to complex business problems. \n \nYou will develop, execute and manage the sales strategy and successfully close deals, owning the sales cycle, driving solutions that solve complex challenges for our customers. Working in an environment where our largest competitor is no longer viable and where the market has opened, you understand the value of sales to an organization. \n\n\n\nThe impact you'll have:\n* Sales Execution: qualify customer leads to maximize revenue and focus sales energy on winnable customer growth, accurately forecast quarterly revenue to meet and exceed targets \n* Close Execution: manage entire sales cycle process, engage resources as required, perform customer presentations, coordinating product demos, business cases, and ROIs \n* Customer Sales & Relationship Management:grow existing customer revenue and communicate product value proposition and solution design in collaboration with customer success team to drive product solution growth. \n* Revenue Generation: effectively articular Igloo’s unique value proposition and tailor offerings to solve business pains and our customer business challenges \n* Lead Sale Campaigns: proactive approach to managing business and technical relationships for Igloo’s customers to increase customer growth \n\n\n\nIdeal persona:\n* Accountability – a proven closer, you approach your goals with a total ownership mindset \n* Resourcefulness – solution-focused, you leverage your internal MacGyver and overcome obstacles and turns things into a win \n* Confidence to lead – you possess the knowledge and experience to lead any sales conversation and inspire those around you \n* Hunter & Farmer - you have a strong “hunter” mindset, but you also have the ability and skill to build, nurture and maintain strong relationships with customers \n* Catalyst for growth– if there is something you know, about a product, a process, or an industry, you are not afraid to pass knowledge on to team members \n* Focus on continuous improvement – you learn from every lost deal you’ve ever had and never repeated the same mistake twice \n\n\n\nThe keys to success:\n* 6+years' experience selling SaaS products, preferably within social, communication, and collaboration platforms \n* 2+ years’ experience in account management \n* Proven track record of exceeding sales targets, vertical quotas as well as measuring customer growth \n* Previous experience migrating customers to a new product and/or selling a new suite of products \n* Experience running the sales cycle within a small and nimble team \n* Strong solution-focused and relationship building skills – past success working with customers to build business cases and ROI development \n* Excellent account management skills and ability to manage external and internal business priorities \n* Demonstrable experience building influential relationships with C-level and Director level executives. \n* Ability to assess customer challenges, perform qualification, clearly articulate the benefits of our digital workplace solution, and ask for the business. \n* Focus on continuous improvement – you learn from every lost deal you’ve ever had and never repeated the same mistake twice \n* Proven ability to effectively collaborate with cross functional teams \n* Commitment and ability to travel up 25% of your time \n* Experience using CRM system such as Salesforce.com. \n\n\n\n\n\nWhat we have to offer:\nWe offer a training budget for every employee, health benefits and a wellness spending account, and support a 100% remote work environment. You choose whether you work on a Mac or PC, whatever hardware makes your work easier.\n\n\nIf you’re looking for a role with the right mix of autonomy and team collaboration, an environment that fosters transparency and trust, a company with seasoned leadership and backed by a leading investment firm, a career with lots of opportunity and room for growth, and a chance to personally influence how organizations work, then we invite you to step inside Igloo.\n\n\n\n\nSound like you? Apply now!\n\n\nIgloo is committed to building and supporting a culture of diversity, inclusion, and accessibility. We hire the best talent regardless of race, color, creed, national origin, ancestry, disability, marital status, age, veteran status, sex, sexual orientation, gender identity, and expression.\n\n\nIgloo welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.\n\n\nLearn more about Igloo Software: https://www.igloosoftware.com/careers/ \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Travel and Sales jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNorth America, Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n“Companies access the capital markets to raise money that will ultimately drive expansion, innovation, and employment growth, which is why we have built an integrated capital markets platform that will optimize the deal flow process for all market participants.” Greg Ingram, CMG CEO and Co-Founder. \n\n\nCapital Markets Gateway (CMG) is a financial technology firm that is modernizing the equity capital markets (ECM). CMG connects investors and underwriters via a neutral platform that delivers integrated ECM data and analytics, transparency, and workflow efficiencies. Providing a digital system of record for firm-wide deal activity, CMG helps clients make more timely, better-informed decisions. Launched in 2017 by a team of ECM practitioners, the CMG platform is currently relied upon by nearly 100 buy side firms representing $20 trillion in AUM and 15 investment banks. \n\n\nCMG’s goal is to alleviate pain points resulting from disparate solutions, fragmented data, and frenzied communication. CMG’s DataLab product solves for data analytics, while CMG’s XC platform establishes connectivity between buy- and sell-side firms. \n \nAbout the team:\nThe CMG engineering team consists of domain experts who work collaboratively within a culture of cross-domain knowledge sharing. We value engineers who are passionate about modern technologies and best practices. \n\n\nOur engineers are willing to challenge the status quo and are constantly seeking improvement and efficiency in our code base and platform. CMG engineers are empowered to explore solutions and bring recommendations to the table. We’re in a period of making impactful engineering decisions. As part of our process, we believe in taking the time for research and prototyping - this is critical in making the right decisions. \n\n\nGiven the experience of our team, we have naturally adopted best practices from local development, through code review and into production rollouts. Besides the standard pull requests, test automation, code coverage tracking, containerization, and one-click deployments we are constantly reviewing these foundational components to develop new best practices. \n \nThe role:\nCMG is searching for a highly skilled and experienced front-end engineer. You will work alongside other talented engineers in defining and executing a short-term and long-term vision for front-end development. Your output will have a significant impact on both CMG’s core product and the day-to-day of CMG’s frontend development team. We’re proud of what we’ve built -- we’re looking for a passionate individual who can help us take it to the next level. \n\n\n\nWhat you will be responsible for:\n* Ownership over core front-end architecture (shared with other front-end leads) \n* Delivering high-value, high-complexity product features \n* Training engineers, driving consistency, and creating re-usable patterns \n* Enhancing the developer experience \n* Proactively identifying areas of improvement and acting on them \n\n\n\nAreas you may contribute to in your first six months:\n* Feature delivery on one of CMG’s SaaS web apps \n* Monorepo tooling \n* Module federation \n* DataGrid architecture \n* GraphQL strategy \n* Component testing architecture \n* Visual regression testing \n* AI incubation \n\n\n\nYour experience:\n* 10+ years in software engineering \n* 5+ years building UIs (with advanced React experience) \n* 5+ years building backend services (day-to-day at CMG will not entail backend development, but this role requires a deep understanding of full stack architecture)\n\n\nModern JavaScript \n* TypeScript \n* Build tooling (i.e. Nx, Webpack, Turbo, Create React App, Module Federation) \n* State management (i.e. Redux, XState, Jotai, MobX, Apollo Reactive) \n* Node.js \n\n\nModern Testing \n* Unit (i.e. jest) \n* Component (i.e. React Testing Library, Storybook, Playwright) \n* End to end (i.e. Playwright, TestCafe, Cypress) \n\n\nModern DevOps \n* Containerized development and deployment \n* Configuration of and use of CI \n* Adhering to and advocating for CD principles \n\n\nModern CSS (i.e. css-in-js, styled-components) \nModern API (i.e. GraphQL, React Query, Apollo, OpenAPI) \n\nNice to have:\n* Mobile app development (i.e., React Native, iOS, Android) \n* Data visualizations (i.e., d3, Highcharts, Chart.js)\n* C# .NET (our microservice stack) \n* CI, CD, Docker, and modern DevOps \n* Feature flagging strategy/tooling \n* Prior experience working in FinTech \n\n\n\nOur values:\n* We innovate with purpose\n* We focus on outcomes vs. output\n* We believe diverse and inclusive teams fuel innovation\n* We are humble yet candid\n* We do right by the customer\n\n\n\nWhat we offer\n* Equity: Own a part of what you create and feel invested in what you're building\n* Healthcare: Medical, Dental & Vision \n* 401K Company Match \n* Life Insurance \n* Flexible Spending & Health Savings Account \n* Unlimited PTO \n* Remote Working Environment \n* Interactive Training Programs \n* STD & LTD \n* Education Reimbursement Program \n* Employee Referral Bonus \n* Paid time off for volunteering in our communities \n* Charitable giving programs chosen by our customers \n* Health and Wellness Programs \n\n\n\n\n$175,000 - $200,000 a year\n\n\nCompensation Information:\nThe estimated salary range for this role is $175,000 - $200,000. The successful candidate’s salary will be determined by non-discriminatory factors such as skills and experience. Additionally, this role is eligible to participate in our benefits program including health, dental, vision, 401K, paid time off, and our equity plan. \n \nThis employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm you are authorized to work in the US. \n \nCMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity and Affirmative Action Employer. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, React, Testing, CSS, API, Engineer and Backend jobs that are similar:\n\n
$65,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer you’ll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer you’ll be: \n\n\n* Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n a. JAMF Cloud\n b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat you’ll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\nAbout Glean\n\n\nWe’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\nWe’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. \nWe're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n \n\n\n\nWhat you will do and achieve:\n\n\n\nRelationship Management\n\n\n* Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean\n\n* Conduct regular check-ins with customer stakeholders to address questions or issues and understand their strategic objectives\n\n* Act as the voice of the customer to our internal stakeholders, including flagging and managing risks, advocating for their needs, and ensuring alignment on objectives\n\n\n\n\n\n\nOnboarding and Adoption\n\n\n* Lead the onboarding process for new Enterprise customers, ensure a smooth handoff from Sales and fast time to first value\n\n* Leverage templates to create a consistent customer journey, iterate on templates as you learn from each customer experience helping the entire team mature\n\n* Represent customer questions and feedback during this phase to our internal partners\n\n* Provide training and cover all adoption levers with all customers, coaching each customer on how to leverage Glean’s suite of products best\n\n\n\n\n\n\nAccount Growth and Expansion\n\n\n* Comfortably do discovery into your customers’ needs, uncovering upsell opportunities within your account book and flagging when there is risk\n\n* Develop account expansion strategies in partnership with Sales peers to drive revenue growth and customer lifetime value\n\n* Represent customer feedback to R&D teams, advocate for feature requests as needed\n\n\n\n\n\n\nPerformance Tracking\n\n\n* Own and report on your key performance indicators such as Retention, Healthscore, Active Users, Multithreading, EBRs, and more\n\n* Track progress against customer’s goals and objectives, ensure that we’re matching all adoption levers to their priorities, and report progress to Glean internal stakeholders\n\n* Identify trends, patterns, and areas for improvement based on your customer feedback\n\n\n\n\n\n\n\nMinimum REQUIRED Knowledge, Skills, and Abilities:\n\n\n* 3 - 7 years in a similar role within an international / B2B SaaS company\n\n* Proven experience in Enterprise Customer Success, including track record of attaining targets\n\n* Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean\n\n* Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders\n\n* Familiarity with Value Selling and ability to do deep discovery with customers \n\n* Demonstrated project management experience, including planning, execution, and stakeholder management\n\n* Detail-oriented mindset with a focus on continuous improvement and operational excellence\n\n* Live into our company values: Make it Better, Make it Together, Make it Customer Driven\n\n* Ability to travel periodically and be in the office regularly\n\n\n\n\n \n\n\n\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior and Sales jobs that are similar:\n\n
$60,000 — $130,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Logixboard: \n\n\nLogixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates. In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience software available to the market today. Our software enables freight forwarders to deliver world-class digital experience to their customers, which propels them far ahead of their competition and dramatically increases customer retention and sales. Our customers absolutely love our platform, and we're experiencing tremendous growth both in new customers and in funding, with over $50 million in capital raised to date.\n\n\nAbout you:\n\n\nLogixboard is looking for an experienced Sales Operations Specialist to join our Revenue Operations team and help us scale revenue and market share as the leading digital SaaS platform in the freight forwarding space. As the Sales Operations Specialist, you will be responsible for overseeing and improving our sales operations processes. This role involves collaborating closely with sales teams, analyzing data, implementing effective strategies, and optimizing systems to drive revenue growth. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and a proven track record of implementing successful sales processes.\n\n\n\nYou will:\n* Sales Process Optimization:\n* Lead the ongoing optimization of Salesforce to improve sales processes and maximize system capabilities.\n* Evaluate and streamline sales processes to enhance efficiency and effectiveness.\n* Identify bottlenecks and implement solutions to improve the overall sales cycle.\n* Data Integrity and Analysis:\n* Troubleshoot errors in our sales technology stack\n* Ensure consistent and standardized data for event and campaign lists\n* Provide insights into sales performance, forecasting, and trends.\n* Develop and maintain accurate and timely sales reports and dashboards \n* Technology Management:\n* Oversee the effective utilization of Salesforce and other sales technologies.\n* Stay updated on technology/platform updates to leverage new functionalities.\n* Sales Training and Enablement:\n* Develop and implement Salesforce training programs to enhance the skills and productivity of the sales team.\n* Ensure sales representatives are proficient in using Salesforce for daily operations.\n* Sales Forecasting and Planning:\n* Work closely with the finance and sales teams to develop accurate sales forecasts.\n* Assist in the creation and execution of sales strategies and plans.\n* Cross-functional Collaboration:\n* Collaborate with marketing, finance, and other departments to align strategies and goals.\n* Act as a Salesforce subject matter expert and liaison between sales and other internal teams.\n* Assist with revop projects in marketing and CS operations as needed\n\n\n\nWe're looking for:\n* Proven experience in sales operations, with a focus on Salesforce administration.\n* Salesforce Administrator or Advanced Administrator certification is desirable.\n* Strong analytical and problem-solving skills.\n* Excellent communication and interpersonal skills.\n* Proficient in using Salesforce and other sales technologies, including Hubspot, Outreach, Gong, Zoominfo and LinkedIn Sales Navigator.\n* Ability to thrive in a fast-paced and dynamic environment.\n\n\nThe salary range for this role is $104,000 - $120,000, plus equity. Where your pay would fall within that range will be based on 1) relevant experience, knowledge, and skills, as demonstrated through the interview process, 2) by considering parity with current LXB team members, and 3) current market data\n\nBenefits:\n* We are a remote first company, meaning, you can work from home, from the mountains, from the beach, or wherever you feel like getting work done.\n* Logixboard covers 100% of premiums for Medical, Dental, and Vision for you, with 75% of premiums covered for your loved ones. We’ll also offer paid life insurance and Long Term Disability.\n* 12 weeks parental paid time plus a $2,500 parental bonus to support you and your family.\n* Our 401(k) plan makes it easy to save for retirement and you can contribute your tax free dollars from day 1.\n* In addition to statutory and Federal holidays, we offer our teammates Flexible Time Off (average is 4-5 weeks) that can also be used to observe holidays that are important to you.\n* A yearly Learning and Development budget of $500 to find your own way to continue your professional development.\n* To get your office set up, you will receive the basics (laptop, monitor, keyboard and a mouse), plus a one time WFH budget of $1,000 for you to get the other things you need in order to do your best work.\n\n\n\n\n\nAt Logixboard, we believe that people come first and we are committed to building teams that represent a variety of backgrounds, perspectives and skills. We highly encourage under-represented and traditionally marginalized communities to apply. Together, we will create and maintain working and learning environments that are inclusive, equitable and welcoming. If you require assistance or accommodations in the application or interview process, please contact [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Marketing and Sales jobs that are similar:\n\n
$70,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\nPOSITION SUMMARY:\nThis position is the initial point of contact for Cority’s customers pertaining to any technical or functional issue with our product suite/environment. They liaise with multiple Tier 2 groups to resolve customer cases. They must gain product knowledge through training and exposure to the application. Note, this role has a Native French speaking requirement.\n\n\n\n PRIMARY RESPONSIBILITIES:\n* Assist clients to resolve technical problems with the use, installation and configuration of the Cority Product Suite.\n* Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Monitor all open cases, and ensure that each client is updated on the progress of their case.\n* Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, etc…). Follow up as needed with internal staff to ensure issues are resolved.\n* Assign functional cases that cannot be resolved by help desk staff to the Tier 2 - Consulting Team (Success Team). Follow up as needed with internal staff to ensure issues are resolved.\n* Escalate any customer concerns to Management (Manager, Customer Support and - Director of Client Service Consulting)\n* Communicate issues to the Programming / R&D Teams to ensure that known bugs are identified and fixed in future releases of the core product\n* Assist R&D staff with testing of technical features (administrator, security, installation etc.) for the core application\n* Be aware of the company's information security requirements, including Immediately reporting all breaches in information security to the CSO (Chief Security Officer) and take whatever other actions may be required of him or her under the terms of ISO 27001 information security policies, Information Security Management System (ISMS) and other company security policies and procedures.\n* Be aware of and abide by all company policies and procedures (e.g. Employee Handbook).\n\n\n\n QUALIFICATIONS:\n* A graduate of a university program in computer science or a related program with equivalent work experience.\n* Must be a highly customer focused individual with excellent customer service skills.\n* Must have strong organizational skills.\n* Must have a comprehensive knowledge of system development life cycles and project management methodologies.\n* Must have the ability to work both independently as well as within a team environment.\n* Must possess strong time management skills.\n* Must have excellent interpersonal and communications skills.\n* Must have excellent technical skills with knowledge of Windows IIS, SQL Server, Salesforce CRM, ActiveX Controls and Web Services.\n* Previous experience in the field of occupational health and safety is an asset\n* The successful candidate will have a passion for excellence and will promote the same from their peers.\n* An ability to quickly pick up a technical understanding of solutions for customers.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Testing jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFrance
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho We Are\n\nArcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.\n\nIn 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.\n\nTackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.\n\nHQ: Washington, DC\n\n$1.5B valuation; $380M funding to date\n\n\nJob Summary:\n\nJoin our dynamic IT team and kick-start your career as a Junior IT Associate at Arcadia. In this role, you will play a pivotal part in providing comprehensive technical support to our global workforce. You will assist in troubleshooting hardware and software issues, ensuring the smooth operation of end-user devices, and contributing to the overall efficiency of our IT support services. This position requires working in a shift-based schedule to provide 24x5 support to our users.\n\n\nResponsibilities:\n\nProvide technical support for MAC and Windows operating systems, assisting with hardware and software troubleshooting, and ensuring the optimal performance of end-user devices\n\nUtilize Jira Service Desk for efficient ticket management, ensuring timely handling of user requests and incidents\n\nCollaborate with cross-functional teams to address user needs and deliver effective technical support using Jira Service Desk\n\nAssist in documenting IT support processes, procedures, and troubleshooting guidelines to ensure consistent service delivery\n\nMonitor and analyze support metrics to identify areas for improvement and contribute to implementing corrective actions\n\nStay updated with the latest technology trends and advancements in IT support, fostering continuous learning and professional growth\n\nCollaborate with other IT teams to contribute to the implementation and maintenance of global IT infrastructure, systems, and applications\n\nSeek guidance and support from senior IT support technicians, leveraging their expertise to enhance technical skills and knowledge\n\nAssist in providing end-user training and create user-friendly documentation to enhance understanding and utilization of IT resources\n\nRequirements:\n\nBachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)\n\nBasic understanding of supporting MAC and Windows operating systems\n\nDemonstrated interest in IT support through coursework, internships, or personal projects\n\nFamiliarity with Jira Service Desk or similar ticketing systems is a plus\n\nStrong problem-solving skills and ability to troubleshoot technical issues\n\nExcellent communication and interpersonal skills, enabling effective collaboration with team members and users\n\nStrong attention to detail and ability to follow instructions and guidelines\n\nAbility to work in a fast-paced environment, manage multiple tasks, and adapt to changing priorities\n\nWillingness to learn and grow in a dynamic IT support environment\n\nBenefits:\nCompetitive compensation based on market standards \nWe are working on a hybrid model with remote first policy\nApart from Fixed Base Salary potential candidates are eligible for following benefits\nFlexible Leave Policy\nOffice is located in the heart of the city in case you need to step in for any purpose\nMedical Insurance (1+5 Family Members)\nFlexible Benefit Plan\nAwards and Bonus\nAnnual performance cycle\nQuarterly engagement activities\n\n\n\nHere at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$50,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChennai, Tamil Nadu, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\n\nResponsibilities\n* Deal Process Optimization:\n* Evaluate and streamline end-to-end deal processes to enhance efficiency and accuracy.\n* Implement best practices for deal structuring and pricing within the Zuora and SFDC ecosystems.\n* Work closely with sales, finance, and legal teams to ensure compliance with company policies and industry regulations.\n\n\n\n* Zuora and SFDC Integration:\n* Utilize your expertise in Zuora and SFDC to drive seamless integration between the two platforms.\n* Troubleshoot and resolve issues related to data flow and synchronization between systems.\n* Collaborate with Finance/RevOps/Sales and development teams to implement custom solutions and enhancements.\n\n\n\n* Data Analysis and Reporting:\n* Generate regular reports on deal metrics, providing insights to support decision-making processes.\n* Identify trends and anomalies in deal data, offering recommendations for improvement.\n* Contribute to the development of dashboards and analytics tools to enhance visibility into deal performance.\n\n\n\n* Cross-Functional Collaboration:\n* Work closely with sales, legal, finance, and operations teams to gather requirements and ensure alignment with business objectives.\n* Provide training and support to sales teams on deal desk processes and system usage.\n* Act as a liaison between business users and technical teams to address system-related issues.\n\n\n\nQualifications\n* Bachelor’s degree in Business, Finance, IT, or a related field.\n* Proven experience in deal desk operations, with a focus on Zuora and SFDC platforms.\n* Strong understanding of subscription-based business models and revenue recognition principles.\n* Excellent analytical and problem-solving skills.\n* Effective communication and collaboration skills with the ability to work across diverse teams.\n* Experience with system integrations, data migrations, and custom configurations within Zuora and SFDC.\n* Familiarity with SaaS industry deals and deal structure best practices and emerging trends in deal desk management.\n\n\n\nDesired Behaviors\n* Receptive to change – is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.\n* Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work. \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep. \n\n\n\n\n\nEven if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Legal, Sales and Engineer jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nManila
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe mission for this role:\n\nThis is an exciting opportunity to work as a Senior Salesforce Administrator focused on developing a best-in-class that delights its users and captures meaningful data to optimise processes and maximise revenue. The role will also focus on managing integration applications into Salesforce such as Salesloft, Planhat, Gong, Lean Data, LeadIQ, and SalesNav to name a few.\n\nYour focus will be to...\n\nAs the Salesforce Administrator, you will be the driving force behind the success of Attest and will be responsible for ensuring that Salesforce is set up and configured to maximise our revenue-generating activities.\n\nYou will \n\n\n* Maintain a complex Salesforce org and manage several releases per year to improve our process and revenue-generating activities.\n\n* Solve business problems by customising our Salesforce Platform by building, configuring, and automating technology solutions to deliver business value.\n\n* Understanding the needs and motivations of different stakeholders around the business (senior sales professionals, users, marketers, legal and finance) to gather requirements and be a driver of transformation.\n\n* Working with other departments such as marketing, sales, customer success, finance and legal to find ways of improving systems that will lead to increased profitability for the company.\n\n* Identify areas where processes can be improved or streamlined to reduce costs and increase efficiency and productivity.\n\n* Constantly leverage release updates, health checks and optimisers to improve our Salesforce organisation’s user interface and experience.\n\n* Ensure accurate collection of key data in Salesforce and integrated applications. \n\n\n\n\nWe’d love to hear from you if…\n\nAs a Senior Salesforce Administrator candidate, you will \n\n\n* Have worked as a Salesforce Administrator or in a Revenue Operations role, ideally in a fast-paced B2B SaaS Company.\n\n* Have experience of Sales Cloud or a suite of clouds, which could result in having a specialism e.g. CPQ. You will also be comfortable with advanced automation (Salesforce Flow).\n\n* Have experience working with integrated applications including but not limited to DocuSign, Lean Data, Pardot, Gong, SalesLoft, Planhat etc.\n\n* Have previously gathered requirements and understood business processes, including project and release management.\n\n* Have great stakeholder management skills and have been responsible for governance. Maintaining and customising the Salesforce org using best practices. Full understanding of options, such as automation, and record types vs. page layouts. \n\n* Have experience in setting up and configuring the system with an understanding of Users, Profiles, Permission Sets and Permission Set Groups , monitoring and proactively improving user adoption, providing user training and ongoing support, and ensuring your data hygiene is also clean and accurate. \n\n* Support additional Salesforce needs such as creating and updating custom and standard reports and dashboards, record updates, and bulk uploads using Data Loader.\n\n* You have strong problem-solving skills and can see and make process improvements. Prior experience building processes and implementing change within a growing organisation.\n\n\n\n\nBenefits:. \n\nOur benefits programme is designed with a focus on the wellbeing, engagement and growth of our people. \n\nPlease see our list of benefits below:\n\n\n* EMI share options in the company so that as the business succeeds, so do you!\n\n* Benefits to support your career development and growth, including a career growth and development budget of £20/$20 per month which can be accrued over the year. We’ll even give you £300/ $300 to set up your home office.\n\n* 25 days paid holiday per year, increasing to 26 after 3 years service and 27 after 4 years service. This is in addition to local public holidays and an additional average of 2 days off during the festive season. You can also take one month's fully paid sabbatical after 4 years service. \n\n* We offer benefits that support your physical and mental health. These include enhanced sick pay, a £40/$40 per month wellness allowance to spend on things that matter to your wellbeing which can be spent on a monthly basis or saved up for larger purchases over the year, and access to private and confidential coaching via Sanctus.\n\n* Family-friendly policies from your first day of employment, such as enhanced parental leave with primary careers receiving 18 weeks fully paid leave and secondary careers receiving 4 weeks full pay. We also have a fertility treatment and family support policy which include paid leave for those going through treatment and their partners. Should the worst happen, we have a pregnancy loss policy with paid time off to support you through this time. \n\n* Spend up to 2 paid days per month – we call it 10% time – giving back to your community or supporting your favourite charity.\n\n* To help you save for your retirement, you’ll be auto-enrolled to our group pension plan through Penfold when you join. You can maximise your pension contribution through the salary sacrifice scheme. \n\n* Receive support whenever you need it with our Employee Assistance Programme, Care First, available 24/7. \n\n* Work from anywhere – spend up to 80 days per year working abroad +/-4 hours from London\n\n* An open, inclusive and supportive team where everyone is valued and all ideas and suggestions are welcomed.\n\n\n\n\nIn-person and remote working balance …\n\nWe are a collaborative bunch and know the value of solving problems together. We’ve adopted a hybrid working approach, where employees split their time between the office and their home / alternative place of work. Typically Attesters are in the office 2 days per week with the days and times in the office being agreed with the employee and the line manager. This may also vary week to week based on the employee's workload and calendar. \n\nWe’re also mindful that flexible working arrangements can make a big difference for a variety of reasons and encourage Attesters to let us know if flexible working will enable the best balance for them. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Cloud, Senior, Legal and Sales jobs that are similar:\n\n
$55,000 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Curaleaf Culture: \nAt Curaleaf, we have a passionate commitment in everything we do. From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we’ve committed to fostering a diverse and inclusive experience for all.\n \nWhat You’ll Do: \nThe Vice President of Application Services (VP Apps) will provide strategic leadership and direction to create coherent, cohesive, agile, and enterprise-focused application technology solutions with a focus on mapping IT capabilities to business needs. The VP Apps will be responsible for working with the business in order to gain a strong understanding of the business needs and how software can enable and improve the needed business functionality. This person will develop the technology roadmap for applications aligned with the business strategy. The VP Apps will also be responsible for communicating and providing technical design, driving innovation and providing architectural leadership to their team to ensure high value application development, deployment and integrations that meet business requirements and internal standards. The ideal candidate will manage and provide leadership to applications teams consisting of internal, managed service and contract resources. They will be responsible for maintaining the applications environment per SLAs developed with the business. \n\n\nDevelop multi-year application strategy and roadmap aligned with the business strategy and technology roadmaps.\n\nDevelop departmental KPIs and manage and report to these metrics.\n\nDevelop service catalogs and SLAs for services provided.\n\nMaintain applications and tools to supported versions\n\nManage client expectations for application portfolio, support and delivery.\n\nWork with cross functional IT leadership to prioritize initiatives across work areas and effective resource planning.\n\nDevelop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet the strategic needs of the business.\n\nMotivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets.\n\nEvaluate installed software solutions and identify areas to improve standards, simplify, and enhance functionality and/or transition to packaged solutions to improve supportability and time to market.\n\nLead analysis of leading technology, industry, and market trends to determine their potential impact on the enterprise architecture with a focus on aligning and enabling the business strategy.\n\nProvide leadership direction for the overall strategic application architecture plans, system design, and implementation.\n\nProvide broad understanding of platforms and applications across all technologies to both IT and business leadership.\n\nWork with project teams across the organization to develop and apply architectural best practices and standards, including performing a more involved advisory role on complex initiatives.\n\nDeliver application recommendations consistent with architectural standards that drive significant value back into the organization relative to IT investments.\n\nEnsure the “face of IT” and all things coming out of IT are consistent with the communication strategies and aligned with ease of use and agility principles.\n\nDevelop and apply consistent, standardized system development life cycle processes that are regularly updated through lessons learned from previous projects.\n\nUnderstand and apply development methodologies to meet service delivery objectives.\n\nEnsure Project Delivery objectives are met.\n\nCreate and maintain architectural best practices and standards that address applications, data, and technology across the Applications landscape.\n\nDevelop IT communication strategies and process optimization across the different groups touching IT (employees, business, corporate, production, etc.)\n\nManage internal application development projects to meet scope, goals, budget, schedule, resourcing and deliverables.\n\nMaintain effective communication with business partners, management and team.\n\nFollows change management processes.\n\nEffectively applies established methodology and enforces standards.\n\nEnsures the project management methodology is adhered and stores all project deliverables and documentation.\n\nLeads and may champion change management activities. \n\nSupport all applicable regulations such as SOX, HIPAA and GDPR.\n\nDevelop department Cap ex and Op ex budgets and forecasts.\n\nEnsure team is structured and resourced to meet service delivery objectives. \n\nProvide leadership and management of staff, including mentoring and career development.\n\nManage vendor relationships and contracts.\n\nOptimize resourcing to meet service delivery and cost objectives, through use of managed services, offshore resources, contractors.\n\nEnsure cross training and documentation is in place to meet service delivery objectives.\n\n\n\nWhat You’ll Bring:\n\n\n10+ years of experience implementing IT application projects with track record of handling multiple projects concurrently with successful project delivery across a broad footprint.\n\nMinimum of 10 years of experience in IT management, business analysis, solutions management or other related area.\n\nExperience with global delivery of SAAS application solutions.\n\nExperience successfully leading large, complex projects in business, IT consulting or management roles.\n\nDeep understanding of MS Project, Visio, PowerPoint, Word and Excel.\n\nBachelor’s degree in Information Technology, Business or a related field, or equivalent work experience.\n\nExperience with Financial and Operations ERP systems required, D365 preferred.\n\nExperience with Manufacturing systems preferred.\n\n Excellent client relationship skills\n\nExcellent verbal and written communication skills\n\nStrong project management skills\n\nExpert planning and organizing, decision-making and problem-solving skills\n\nVery detail oriented and organized\n\nStrong critical thinking and managerial skills, including managing of remote staff\n\nStrong interpersonal and diplomacy skills \n\nSolid working knowledge of entertainment industry (specifically, organizations similar to Deluxe) and industry context preferred\n\nDemonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results\n\nIn-depth knowledge of the system development life cycle especially, current and emerging application development tools/platforms and application program development alternatives\n\nKnowledge of multiple technologies including system analysis and design tools\n\nWorks well under stress with tight timelines for deliverables\n\n\n\nWhat We Offer:\n\nCompetitive Pay\n\nMedical, Dental, Vision Benefits\n\nHealthcare and Dependent Care Flexible Spending Account (FSA)\n\nHealth Savings Account (HSA)\n\nRetirement Plan - 401(K)\n\nLife/AD&D Insurance\n\nShort- and Long-Term Disability\n\nPaid Parental Leave\n\nCommunity Involvement Through our Rooted in Good Initiative\n\nEmployee Resource Groups\n\nEmployee Referral Payment Program\n\nPaid Time Off (PTO)\n\nEmployee Assistance Program\n\nCommuter Benefits\n\nEmployee Product Discounts\n\n\n\n \nCuraleaf Awards and Achievements:\n2023 Ragan’s Top Places to Work\n2022 TIME100 Most Influential Companies\n2020 Cannabis Doing Good’s Good Neighbor Award\n2020 Minorities for Medical Marijuana’s Diversity & Inclusion Award\n \nFollow us on Social Media \nInstagram: @curaleaf.usa\nTwitter: @Curaleaf_Inc\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Consulting jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLas Vegas, Nevada, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\n\n\n\n\n\n\n\nPRIMARY RESPONSIBILITIES\n* Act as the primary technical liaison between Cority Client Service Consultants and clients during a project. This includes but is not limited to project meetings where technical discussions regarding database conversion (data mapping development and support to programming for SQL Script writing), review of client legacy systems for integration to Cority via proprietary web service tools, advanced security configuration, defining workflow logic through business rule and advanced report development.\n* Liaise with product/programming and consulting team to expedite resolution of high priority issues identified during the implementation ensuring client satisfaction and delivery of resolved technical issues or new enhancements required for a client’s Go Live. Gather technical information to provide context around technical troubleshooting that may be required during an implementation. Track and maintain bugs/findings during the implementation using JIRA.\n* Assist in client business process review sessions (on-site or remote), provide support for any in-scope technical requirements, and assist in development of any project documentation\n* Provide Technical Subject Matter Expertise for implementing the Cority application to meet client requirements regarding application authentication (SSO, LDAP, LDAPS, MFA), Data Clean-up tasks for historical data (Web Service tools or SQL Scripts), integrations between client and Cority systems (Web Service Tools (using SOAP / REST API’s), SQL Scripts with FTP / SFTP), understanding of HL7 file format and MIRTH Connect middle wear and any other in-scope technical tasks required for a successful implementation. Establish, in conjunction with the lead Client Service -=Consultant and the client, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed.\n* Define and document technical requirements in the form of Change Requests (Change Control Documentation) when applicable. Provide experience to clients and support development of test cases and validate changes in software through design reviews to confirm software changes meet client expectations and requirements. Where necessary validate the specifications with the programming and product team.\n* Conduct System Administrator and advanced Business Intelligence Reporting training sessions for client system administrators and other technical leads.\n* Provide application enhancement suggestions to Product Management for the core product by means of in-depth business / technical needs analysis from the client and assessing viability of use for other Cority clients.\n\n\n\nEDUCATION:\n* A graduate of a university program in occupational health & safety, industrial hygiene, business administration or computer science or a related program with equivalent work experience. Industry experience in the field of Sustainability or EHSQ is highly recommended. Experience with the Cority software is desired.\n\n\n\nEXPERIENCE:\n* Working Knowledge of technical tools such as Relational Database Management Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST API’s), SSO Platforms (ADFS, Shibboleth, Ping Federate, etc).\n* Working knowledge with Java Script, PowerShell, Visual Basic for Applications (VBA).\n* Experience with MIRTH or other middleware tools for converting CSV to HL7 is a strong asset.\n* Must have strong Organizational and Time Management skills.\n* Must be able to understand and communicate the role of technology in the delivery Of a SaaS based solutions.\n* Must have a knowledge of system development life cycles (SDLC)\n* Must have the ability to work independently as well as with a team.\n* Must have excellent interpersonal and communications skills.\n* An ability to mentor team members and resolve conflicts considered a strong asset.\n* Ability to speak French is required.\n* May be required to Travel.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting and Java jobs that are similar:\n\n
$57,500 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are looking for a Senior Data Scientist to drive analytics efforts targeted at enhancing end user experience within Spring Health's software applications. You will be embedded in a product development team focusing on the member experience which ensures that Spring Health benefit-eligible employees receive care in the most appropriate and effective way for their mental health journey. In this role, you will help your team to uncover and prioritize new product opportunities and make impact across the entire initiative launch cycle—from data collection design to experimentation to synthesizing actionable learnings and influencing product strategy. \n \n\nWhat you’ll be doing: \n\n\n* Conduct data analyses that influence the product strategy for improving the member experience. \n\n* Lead experimentation to help the product team reason about the impact their features are having on the member experience. \n\n* Collaborate with product, engineering, design, and UXR leads on defining key indicators of the quality of our member experience and uncovering opportunities to improve the user experience\n\n* Investigate user and care segmentation patterns to identify key product opportunities beyond therapy.\n\n* Collaborate with researchers to evaluate how coaching and other care options impact clinical outcomes. \n\n* Build necessary data models to enable analytics and reporting, and partner with data engineering on best practices. \n\n* Lead prioritization and roadmapping discussions from a data science perspective\n\n* Use appropriate advanced methods, from experimentation techniques to causal inference and statistical modeling, for deep-dive analyses around member engagement patterns from enrollment through to retention.\n\n* Work with other data scientists and ML engineers to identify, prioritize, develop, and measure data-centric product features like personalized recommendations and adaptive care pathing. \n\n\n\n \n\nWhat we expect from you:\n\n\n* 5+ years of professional data science experience\n\n* Hands-on experience with experimentation and hypothesis testing\n\n* Proficiency with SQL and Python or R\n\n* Comfort with wrangling event log data\n\n* Experience with data modeling via dbt or similar tools\n\n* Experience working with data visualization and BI tools (e.g. Looker, Tableau) \n\n* Facility with a product development process in the context of a software product\n\n* Excellent verbal and written communication skills to guide and make recommendations to technical and non-technical business partners\n\n* Proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact in a fast-paced environment\n\n* Passion for successfully navigating ambiguous problem areas and learning new approaches\n\n* Willingness to travel (at least 1 time per year) to NYC for collaborative sessions and summits with the team\n\n\n\n \n\nWhat we’d love to see (bonus):\n\n\n* Familiarity with marketing SaaS metrics (e.g., CAC) and an interest in applying such efficiency models to novel domains.\n\n* Exposure to building and/or evaluating recommendation algorithms, tuning search and sorting algorithms is preferred\n\n\n\n \nThe target salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\nYou will be held accountable to an exceptionally high bar and impact\n\nThis may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\nYou will be challenged to set and protect your own boundaries\n\nYou will create processes & products that have never existed before\n\nYou will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be\n\nChange is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\nYou get to be surrounded by some of the brightest minds in the field \n\nYou get to learn and grow at an extremely accelerated pace\n\nYou will experience transparency, integrity, & humility from leadership \n\nYou will be empowered to constantly challenge the status quo\n\nYou get the space to experiment & innovate\n\nYou get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\nYou will become more resourceful and resilient\n\nYou get to be part of a winning team that opens doors in the future\n\n\n\n \n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\nGenerous medical, dental, vision coverage available day 1 + access to One Medical\n\n20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\nFlexible paid time off in addition to 12 paid holidays throughout the year\n\n$500 per year Wellness Reimbursement\n\nAccess to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\nSabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n4-4.5 months of fully paid parental leave\n\nSpring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\nAccess to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. \n\nAccess to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\nOur People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\nOn top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\nEmployer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\nFlexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices\n\nFocus Fridays: no meetings, no distractions, just time for you to get work done.\n\nFocus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\nUp to $1,000 Professional Development Reimbursement per calendar year.\n\n$200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Python, Education, Senior and Marketing jobs that are similar:\n\n
$57,500 — $97,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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