\nSynackโs Penetration Testing as a Service platform manages customersโ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit www.synack.com.\n\nWe are looking for an awesome DevOps/Infrastructure Automation Engineer with expertise in automated infrastructure build tools such as Terraform, Ansible, and Salt. This role requires hands-on programming and iterative development for various infrastructure components including web stacks, database systems, security tools, and networking/cloud environment configurations. You have knowledge of Google Cloud Platform and Microsoft Azure and the networking/security constructs of their Public Cloud environments. You will work closely with the Engineering teams to ensure proper software support, monitoring, and security policies. We understand this is a complex role and do not expect all candidates to possess knowledge of every tool we use--but we do expect the motivation and ability to learn/adapt/overcome challenges with a winning attitude.\n\nSounds interesting? Keep readingโฆ\n\nPlease note: This is a remote position based in the Washington, D.C. area. We can only hire U.S. citizens for this position due to federal government contract requirements. Qualified candidates must hold a Top Secret Clearance. \n\nHereโs what you'll do\n\n\n* Leverage extensive knowledge and understanding across multiple infrastructure software automation projects and CI/CD pipelines while partnering with Engineering, Product Management, InfoSec, and QA to define and execute against technical designs following industry best practices\n\n* Work as a member of feature teams to deliver on the infrastructure portion of the product\n\n* Predict and deliver improvements across a diverse scope to our automated infrastructure components within an DevSecOps methodology\n\n* Enhance monitoring and alerting across the Synack production application while creating new alerts and responding to issues as needed\n\n* Tune automation to overcome systems performance and stability issues and devise solutions based on limited information and precedent to resolve issues\n\n* Create automated tests around our infrastructure suite to improve reliability\n\n\n\n\nHere's what you'll need\n\n\n* 3+ years of experience deploying and supporting scalable and high availability infrastructure utilizing CI/CD tools\n\n* 3+ years of experience supporting SaaS or PaaS in an GCP, Azure, or AWS production high-traffic environment - (must have experience with GCP providers)\n\n* 3+ years of scripting skills in Golang and/or Ruby preferred\n\n* Experience with database technologies such as MySQL, Postgres, Redis \n\n* Experience with message broker/queue technologies like PubSub or Kafka\n\n* Strong background in Linux/Unix and networking concepts\n\n* Experience with event monitoring and alerting tools such as Prometheus, GCP Operations Suite (Stackdriver/Cloud Trace), and Splunk\n\n* Cloud automation experience using tools such as GitHub Actions, Terraform, Ansible, SaltStack\n\n* Container Orchestration experience using Kubernetes\n\n* Experience automating tasks with advanced scripting skills\n\n* DoD Top Secret clearance required\n\n\n\n\nBonus points\n\n\n* Understand security in a systems environment (What does a kernel-based rootkit look like?)\n\n* A technical degree in Computer Science or Software Engineering. To us, DevOps is a combination of great systems engineering and software engineering.\n\n* Experience with side projects where youโve learned to apply new technologies, frameworks or programming languages.\n\n\n\n\nReady to join us?\n\nSynack is committed to embracing diversity. Our people are our strength. Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age. Synack welcomes you!\n\nAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy here.\n\nThis position has responsibility to ensure Synackโs security and privacy posture is maintained.\n\n$100,000 - $175,000 Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.\n\nFor more details about our benefits, please see here. Then for the Employer code, enter: synack \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Ruby, Golang and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior AI Infra Engineer AI ML and Data Infrastructure
The Team\n\nAcross our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central team provides the support needed to push this work forward. \n\nThe Central team at CZI consists of our Finance, People & DEI, Real Estate, Events, Workplace, Facilities, Security, Brand & Communications, Business Systems, Central Operations, Strategic Initiatives, and Ventures teams. These teams provide strategic support and operational excellence across the board at CZI.\nThe Opportunity\n\nBy pairing engineers with leaders in our science and education teams, we can bring AI/ML technology to the table in new ways to help drive solutions. We are uniquely positioned to design, build, and scale software systems to help educators, scientists, and policy experts better address the myriad challenges they face. Our technology team is already helping schools bring personalized learning tools to teachers and schools across the country. We are also supporting scientists around the world as they develop a comprehensive reference atlas of all cells in the human body, and are developing the capacity to apply state-of-the-art methods in artificial intelligence and machine learning to solve important problems in the biomedical sciences. \n\nThe AI/ML and Data Engineering Infrastructure organization works on building shared tools and platforms to be used across all of the Chan Zuckerberg Initiative, partnering and supporting the work of a wide range of Research Scientists, Data Scientists, AI Research Scientists, as well as a broad range of Engineers focusing on Education and Science domain problems. Members of the shared infrastructure engineering team have an impact on all of CZI's initiatives by enabling the technology solutions used by other engineering teams at CZI to scale. A person in this role will build these technology solutions and help to cultivate a culture of shared best practices and knowledge around core engineering.\nWhat You'll Do\n\n\n* Participate in the technical design and building of efficient, stable, performant, scalable and secure AI/ML and Data infrastructure engineering solutions.\n\n* Active hands-on coding working on our Deep Learning and Machine Learning models\n\n* Design and implement complex systems integrating with our large scale AI/ML GPU compute infrastructure and platform, making working across multiple clouds easier and convenient for our Research Engineers, ML Engineers, and Data Scientists. \n\n* Use your solid experience and skills in building containerized applications and infrastructure using Kubernetes in support of our large scale GPU Research cluster as well as working on our various heterogeneous and distributed AI/ML environments. \n\n* Collaborate with other team members in the design and build of our Cloud based AI/ML platform solutions, which includes Databricks Spark, Weaviate Vector Databases, and supporting our hosted Cloud GPU Compute services running containerized PyTorch on large scale Kubernetes.\n\n* Collaborate with our partners on data management solutions in our heterogeneous collection of complex datasets.\n\n* Help build tooling that makes optimal use of our shared infrastructure in empowering our AI/ML efforts with world class GPU Compute Cluster and other compute environments such as our AWS based services.\n\n\n\nWhat You'll Bring\n\n\n* BS or MS degree in Computer Science or a related technical discipline or equivalent experience\n\n* 5+ years of relevant coding experience\n\n* 3+ years of systems Architecture and Design experience, with a broad range of experience across Data, AI/ML, Core Infrastructure, and Security Engineering\n\n* Scaling containerized applications on Kubernetes or Mesos, including expertise with creating custom containers using secure AMIs and continuous deployment systems that integrate with Kubernetes or Mesos. (Kubernetes preferred)\n\n* Proficiency with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, and experience with On-Prem and Colocation Service hosting environments\n\n* Proven coding ability with a systems language such as Rust,C/ C++, C#, Go, Java, or Scala\n\n* Shown ability with a scripting language such as Python, PHP, or Ruby\n\n* AI/ML Platform Operations experience in an environment with challenging data and systems platform challenges - including large scale Kafka and Spark deployments (or their coralaries such as Pulsar, Flink, and/or Ray) as well as Workflow scheduling tools such as Apache Airflow, Dagster, or Apache Beam \n\n* MLOps experience working with medium to large scale GPU clusters in Kubernetes (Kubeflow), HPC environments, or large scale Cloud based ML deployments\n\n* Working knowledge of Nvidia CUDA and AI/ML custom libraries. \n\n* Knowledge of Linux systems optimization and administration\n\n* Understanding of Data Engineering, Data Governance, Data Infrastructure, and AI/ML execution platforms.\n\n* PyTorch, Karas, or Tensorflow experience a strong nice to have\n\n* HPC with and Slurm experience a strong nice to have\n\n\n\nCompensation\n\nThe Redwood City, CA base pay range for this role is $190,000 - $285,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.\nBenefits for the Whole You \n\nWeโre thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. \n\n\n* CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.\n\n* Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.\n\n* CZI Life of Service Gifts are awarded to employees to โlive the missionโ and support the causes closest to them.\n\n* Paid time off to volunteer at an organization of your choice. \n\n* Funding for select family-forming benefits. \n\n* Relocation support for employees who need assistance moving to the Bay Area\n\n* And more!\n\n\n\nCommitment to Diversity\n\nWe believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. \n\nIf youโre interested in a role but your previous experience doesnโt perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.\n\nExplore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Recruiter, Cloud, Senior and Engineer jobs that are similar:\n\n
$42,500 — $82,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRedwood City, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Staff Software Engineer Cloud Security Central Technology
The Team\n\nAcross our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central team provides the support needed to push this work forward.\n\nThe Central team at CZI consists of our Finance, People & DEI, Real Estate, Events, Workplace, Facilities, Security, Brand & Communications, Business Systems, Central Operations, Strategic Initiatives, and Ventures teams. These teams provide strategic support and operational excellence across the board at CZI. \nThe Opportunity\n\nOur Central Tech team provides technology and security support for CZI and our grantees. We believe that Engineering, IT and Security are most effective when in sync and learning from each other on a daily basis. Across our three pillars of Infrastructure, Security, and Grantee & Partner Support, we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first-class support, and build solutions to enable the scale and execution of our business partners' strategies and initiatives.\n\nThe Infrastructure organization works on building shared platforms to be used across all of the Chan Zuckerberg Initiative. Members of the Infrastructure Engineering team have an impact on all of CZI's initiatives by enabling the technology solutions used by other engineering teams at CZI to scale. A person in this role will build these technology solutions and help cultivate a culture of shared best practices and knowledge around core engineering.\nWhat You'll Do\n\n\n* Analyze and improve the efficiency, stability, and security of CZI engineering\n\n* Work with the existing infrastructure security team and other security stakeholders within the organization to ensure weโre doing the most impactful work we can for CZI.\n\n* Design and build tools and libraries, constituting a shared stack for use across 5+ engineering teams\n\n* Evangelize and educate teams across CZI on best practices\n\n* Driving impact across the company, CZI is constantly re-imagining how to secure our infrastructure best. One will work closely with the Product Security (ProdSec) team at the intersection of infrastructure, the application layer, and the ever-changing risk management landscape.\n\n\n\nWhat You'll Bring\n\n\n* BS or MS degree in Computer Science or a related technical discipline or equivalent experience\n\n* 5+ years of relevant coding experience\n\n* Proficiency with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure\n\n* Strong Security domain expertise.\n\n* Proven experience designing reliable systems\n\n* Kubernetes, AWS Lambda, and any other FaaS or containerized workloads experience.\n\n* Shown ability with languages such as Java, Python, Go, Rust\n\n* Experience with containers, cloud container schedulers, and continuous deployment systems.\n\n* AI/MLOps is a strong plus.\n\n\n\nCompensation\n\nThe Redwood City, CA base pay range for this role is $214,000- $321,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.\nBenefits for the Whole You \n\nWeโre thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. \n\n\n* CZI provides a generous 100% match on employee 401(k) contributions to support planning for the future. \n\n* Annual funding for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.\n\n* CZI Life of Service Gifts are awarded to employees to โlive the missionโ and support the causes closest to them.\n\n* Paid time off to volunteer at an organization of your choice. \n\n* Funding for select family-forming benefits. \n\n* Relocation support for employees who need assistance moving to the Bay Area\n\n* And more!\n\n\n\nCommitment to Diversity\n\nWe believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. \n\nIf youโre interested in a role but your previous experience doesnโt perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.\n\nExplore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.\n\n#LI-Hybrid \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Amazon, Recruiter, Cloud and Engineer jobs that are similar:\n\n
$25,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRedwood City, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Manager AI System Infrastructure and MLOps Engineering
The Team\n\nThe AI/ML team is funding and building one of the largest computing systems dedicated to nonprofit life science research in the world. This new effort will provide the scientific community with access to predictive models of healthy and diseased cells, which will lead to groundbreaking new discoveries that could help researchers cure, prevent, or manage all diseases by the end of this century.\n\nAs a hands-on Manager of the AI System Infrastructure and MLOps Engineering team, you will be joining the AI/ML and Data Engineering team in CZI Central Tech, with the responsibility for the stability and scalable operations of our leading edge GPU Cloud Compute Cluster. This supports our AI Researchers in their development and training of state-of-the-art models in artificial intelligence and machine learning to solve important problems in the biomedical sciences aligned with CZIโs mission, contributing to greater understanding of human cell function.\nThe Opportunity\n\nAs the Engineering Manager of the AI Infrastructure and MLOps Engineering team, you will be responsible for a variety of MLOps and AI development projects that empower our AI Researchers and help to accelerate Biomedical research across the whole of the AI lifecycle. You will guide our AI Systems Infrastructure and MLOps efforts focused on our GPU Cloud Cluster operations, ensuring that our systems are highly utilized, performant, and stable. You will be working in collaboration with other members of our own AI Engineering team as well as the Science Initiativeโs AI Research team as they iterate and train their deep learning code, optimizing systems operations and in helping to troubleshoot problems encountered by jobs running on the cluster.\nWhat You'll Do\n\n\n* Help to build out the MLOPs and Systems Infrastructure Engineering team, growing the team to support the large scale capacity systems and AI training efforts we will be undertaking.\n\n* Drive our MLOps processes and System Infrastructure Engineering efforts in ensuring that our GPU Cloud computing systems are highly utilized and stable, and proactively guide our team in implementing the instrumentation and observability tooling integral to our AI Platform.\n\n* Own the on-call efforts for our GPU Cloud computing systems, building out the MLOps and Systems Infrastructure Engineering alerting and monitoring efforts for our leading edge Kubernetes based AI platform, including troubleshooting problems encountered on the GPU platform infrastructure and with jobs running on the cluster and computing systems.\n\n* Responsibility for a variety of AI/ML development infrastructure, instrumentation, and telemetry projects that empower our team in supporting our users across the AI/ML lifecycle, taking a key role in simplifying and optimizing the systems and processes that are integral to our GPU Cloud Cluster operations - in an MLOps meets SRE kind of hybrid operations model.\n\n* Mentoring and managing your team in fulfilling their roles to the best of their abilities, provide skill and career coaching to help the team members keep growing along their own career and life paths, and keep the team engaged in meaningful and interesting projects in service of our north star philanthropic mission\n\n\n\nWhat You'll Bring\n\n\n* Hands-on AI/ML Model Training Platform Operations experience in an environment with challenging data and systems platform challenges\n\n* MLOps experience working with medium to large scale GPU clusters in Kubernetes, HPC environments, or large scale Cloud based ML deployments (Kubernetes Preferred)\n\n* BS, MS, or PhD degree in Computer Science or a related technical discipline or equivalent experience\n\n* 2+ years of experience managing MLOps teams\n\n* 7+ years of relevant coding and systems experience\n\n* 7+ years of relevant coding and systems experience\n\n* 7+ years of systems Architecture and Design experience, with a broad range of experience across Data, AI/ML, Core Infrastructure, and Security Engineering\n\n* Strong understanding of scaling containerized applications on Kubernetes or Mesos, including solid understanding of AI/ML training with containers using secure AMIs and continuous deployment systems that integrate with Kubernetes or Mesos. (Kubernetes preferred)\n\n* Proficiency with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, and experience with On-Prem and Colocation Service hosting environments\n\n* Solid coding ability with a systems language such as Rust,C/ C++, C#, Go, Java, or Scala\n\n* Extensive experience with a scripting language such as Python, PHP, or Ruby (Python Preferred)\n\n* Working knowledge of Nvidia CUDA and AI/ML custom libraries. \n\n* Knowledge of Linux systems optimization and administration\n\n* Understanding of Data Engineering, Data Governance, Data Infrastructure, and AI/ML execution platforms.\n\n* PyTorch, Karas, or Tensorflow experience a strong nice to have\n\n\n\nCompensation\n\nThe Redwood City, CA base pay range for this role is $214,000 - $321,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.\nBenefits for the Whole You \n\nWeโre thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. \n\n\n* CZI provides a generous 100% match on employee 401(k) contributions to support planning for the future. \n\n* Annual funding for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.\n\n* CZI Life of Service Gifts are awarded to employees to โlive the missionโ and support the causes closest to them.\n\n* Paid time off to volunteer at an organization of your choice. \n\n* Funding for select family-forming benefits. \n\n* Relocation support for employees who need assistance moving to the Bay Area\n\n* And more!\n\n\n\nCommitment to Diversity\n\nWe believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. \n\nIf youโre interested in a role but your previous experience doesnโt perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.\n\nExplore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.\n\n#LI-Remote #LI-Hybrid #LI-Onsite \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Recruiter, Cloud and Ruby jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRedwood City, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Manager AI System Infrastructure and MLOps Engineering
The Team\n\nThe AI/ML team is funding and building one of the largest computing systems dedicated to nonprofit life science research in the world. This new effort will provide the scientific community with access to predictive models of healthy and diseased cells, which will lead to groundbreaking new discoveries that could help researchers cure, prevent, or manage all diseases by the end of this century.\n\nAs a hands-on Manager of the AI System Infrastructure and MLOps Engineering team, you will be joining the AI/ML and Data Engineering team in CZI Central Tech, with the responsibility for the stability and scalable operations of our leading edge GPU Cloud Compute Cluster. This supports our AI Researchers in their development and training of state-of-the-art models in artificial intelligence and machine learning to solve important problems in the biomedical sciences aligned with CZIโs mission, contributing to greater understanding of human cell function.\nThe Opportunity\n\nAs the Engineering Manager of the AI Infrastructure and MLOps Engineering team, you will be responsible for a variety of MLOps and AI development projects that empower our AI Researchers and help to accelerate Biomedical research across the whole of the AI lifecycle. You will guide our AI Systems Infrastructure and MLOps efforts focused on our GPU Cloud Cluster operations, ensuring that our systems are highly utilized, performant, and stable. You will be working in collaboration with other members of our own AI Engineering team as well as the Science Initiativeโs AI Research team as they iterate and train their deep learning code, optimizing systems operations and in helping to troubleshoot problems encountered by jobs running on the cluster.\nWhat You'll Do\n\n\n* Help to build out the MLOPs and Systems Infrastructure Engineering team, growing the team to support the large scale capacity systems and AI training efforts we will be undertaking.\n\n* Drive our MLOps processes and System Infrastructure Engineering efforts in ensuring that our GPU Cloud computing systems are highly utilized and stable, and proactively guide our team in implementing the instrumentation and observability tooling integral to our AI Platform.\n\n* Own the on-call efforts for our GPU Cloud computing systems, building out the MLOps and Systems Infrastructure Engineering alerting and monitoring efforts for our leading edge Kubernetes based AI platform, including troubleshooting problems encountered on the GPU platform infrastructure and with jobs running on the cluster and computing systems.\n\n* Responsibility for a variety of AI/ML development infrastructure, instrumentation, and telemetry projects that empower our team in supporting our users across the AI/ML lifecycle, taking a key role in simplifying and optimizing the systems and processes that are integral to our GPU Cloud Cluster operations - in an MLOps meets SRE kind of hybrid operations model.\n\n* Mentoring and managing your team in fulfilling their roles to the best of their abilities, provide skill and career coaching to help the team members keep growing along their own career and life paths, and keep the team engaged in meaningful and interesting projects in service of our north star philanthropic mission\n\n\n\nWhat You'll Bring\n\n\n* Hands-on AI/ML Model Training Platform Operations experience in an environment with challenging data and systems platform challenges\n\n* MLOps experience working with medium to large scale GPU clusters in Kubernetes, HPC environments, or large scale Cloud based ML deployments (Kubernetes Preferred)\n\n* BS, MS, or PhD degree in Computer Science or a related technical discipline or equivalent experience\n\n* 2+ years of experience managing MLOps teams\n\n* 7+ years of relevant coding and systems experience\n\n* 7+ years of relevant coding and systems experience\n\n* 7+ years of systems Architecture and Design experience, with a broad range of experience across Data, AI/ML, Core Infrastructure, and Security Engineering\n\n* Strong understanding of scaling containerized applications on Kubernetes or Mesos, including solid understanding of AI/ML training with containers using secure AMIs and continuous deployment systems that integrate with Kubernetes or Mesos. (Kubernetes preferred)\n\n* Proficiency with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, and experience with On-Prem and Colocation Service hosting environments\n\n* Solid coding ability with a systems language such as Rust,C/ C++, C#, Go, Java, or Scala\n\n* Extensive experience with a scripting language such as Python, PHP, or Ruby (Python Preferred)\n\n* Working knowledge of Nvidia CUDA and AI/ML custom libraries. \n\n* Knowledge of Linux systems optimization and administration\n\n* Understanding of Data Engineering, Data Governance, Data Infrastructure, and AI/ML execution platforms.\n\n* PyTorch, Karas, or Tensorflow experience a strong nice to have\n\n\n\nCompensation\n\nThe Redwood City, CA base pay range for this role is $214,000 - $321,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.\nBenefits for the Whole You \n\nWeโre thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. \n\n\n* CZI provides a generous 100% match on employee 401(k) contributions to support planning for the future. \n\n* Annual funding for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.\n\n* CZI Life of Service Gifts are awarded to employees to โlive the missionโ and support the causes closest to them.\n\n* Paid time off to volunteer at an organization of your choice. \n\n* Funding for select family-forming benefits. \n\n* Relocation support for employees who need assistance moving to the Bay Area\n\n* And more!\n\n\n\nCommitment to Diversity\n\nWe believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. \n\nIf youโre interested in a role but your previous experience doesnโt perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.\n\nExplore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.\n\n#LI-Remote #LI-Hybrid #LI-Onsite \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Recruiter, Cloud and Ruby jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRedwood City, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs an Associate Threat Researcher, you will join Fortraโs Managed Threat Intelligence group: a world-class threat intelligence team focused on generating actionable threat intelligence findings for clients of Fortra Managed Services. With a core focus on email-based threats, account takeover attacks, and other digital impersonation fraud such as counterfeiting, this role helps Fortra clients fully understand the nature of the threats targeting them and gives critical intelligence to help clients most effectively prioritize aspects of their defensive posture.\n\nWHAT YOU'LL DO\n\n\n* Actively research a variety of cyber threats using technical analysis techniques, data analysis, and both open-source and deep/dark web intelligence gathering.\n\n* Produce both long and short form finished intelligence products taking the form of threat reports, intelligence briefings, whitepapers, and RFI deliverables.\n\n* Partner with Marketing and other content teams to translate intelligence findings into blog posts and other material demonstrating Fortraโs thought leadership.\n\n* Perform cutting-edge research on BEC and other types of phishing attacks.\n\n* Write intelligence alerts, threat reports, whitepapers, and blog posts based on research findings from the Fortraโs Threat Intelligence teams.\n\n* Participate in a peer review process of intelligence deliverables by providing notes and constructive feedback.\n\n* Analyze threats to identify novel adversary capabilities, tactics, techniques, and procedures.\n\n* Conduct data analysis to identify notable trends and activity groups in email-delivered, Account Takeover, and Digital Impersonation activity across the cybercrime ecosystem.\n\n* Monitor previously identified activity groups over time to track activity and evolution in their behavior.\n\n* Engage with customers and internal stakeholders to conduct RFI intake briefings and communicate threat research findings. This will involve presenting findings to key stakeholders.\n\n* Other duties as assigned.\n\n\n\n\nQUALIFICATIONS\n\n\n* 5+ years in security operations, or 1-3 years in intelligence analysis or investigative journalism.\n\n* Strong understanding of social engineering techniques, phishing threats, and digital impersonation tactics.\n\n* Experience analyzing email-based threats, including familiarity with SMTP and email header analysis.\n\n* Fluent in reading web-based scripting languages including HTML, PHP, and JavaScript.\n\n* Able to effectively develop intelligence requirements to an RFI via interaction with stakeholders.\n\n* Exceptional research skills using both OSINT and private threat data.\n\n* Experience querying both relational and non-relational databases.\n\n* Outstanding data analysis skills and experience with data analysis tools, including Microsoft Excel.\n\n* Exceptionally strong analytical reasoning, problem solving, and decision-making skills.\n\n* Exceptional ability to write reports communicating complex research findings to a broad audience.\n\n* Able to effectively present analytical findings to a wide range of audiences\n\n* Ability to work independently and effectively as part of a remote team with minimal supervision.\n\n* Relentless curiosity and desire to self-develop in order to keep up with the evolving threat landscape.\n\n* Intermediate scripting knowledge, and a passion for automating routine or repetitive tasks.\n\n* Experience with querying MySQL, MSSQL, Athena, MongoDB, and ELK systems.\n\n* Familiarity with web-application penetration testing principles. Note: this job is not a pen-testing role.\n\n* Experience analyzing web traffic using Wireshark, developer tools, or other mechanisms.\n\n* Experience DE obfuscating code to facilitate analysis.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Marketing jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSee yourself at Twilio\n\nJoin the team as our next Principal Solutions Engineer on Twilioโs Strategic Communication team!\n\nWho we are & why weโre hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.\n\nAbout the job\n\nThis position is needed to enable our customers to build the future of communications. The Twilio Principal Solutions Engineer is a critical part of the sales team.\n\nTwilioโs Principal Solutions Engineer is responsible for delivering the technical win at customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.\n\nPrincipal Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. \n\nAs a Principal Solutions Engineer, you will be a recognized pre-sales expert and technical influencer by sales leaders. You will run even the most complex opportunities independently. Effectively communicating across departments and functions while owning the strategic vision for their organization across multiple calendar years. This is the go-to technical person for the sales team who mentors and uplifts their peers. You will work independently but actively prevent yourself from becoming a single point of failure within the team. You will have the opportunity to grow your peers and partners within other departments bringing customer insights to other Twilions.\n\nResponsibilities\n\nIn this role, youโll:\n\n\n* Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilioโs APIs.\n\n* Take lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.\n\n* Be Hands-on, high-energy, passionate, and a creative problem solver with know how to get things done and ability to lead others to success.\n\n* Take the initiative to identify and solve problems - both for the customer and within the organization as we grow\n\n* Build highly interactive and engaging customer demonstrations while forming strong customer relationships\n\n* Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.\n\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having โdesiredโ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\nRequired:\n\n\n* 8 plus years pre-sales experience selling complex, technical products or customer facing experience, especially in delivery or consulting\n\n* Excellent communicator and presenter able to gain audience confidence\n\n* An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.\n\n* Ability to build a deep understanding of a customerโs communications needs and guide them to a technical solution\n\n* Previous software development experience in one or more of the following areas:\n\n\n\n* Backend (Java, C#, Node.js, Python, PHP)\n\n* Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)\n\n* Experience building with REST APIs\n\n\n\n\n\n\nDesired:\n\n\n* Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.\n\n* Previous experience in Telecom, SIP, Contact Center, or Security is a plus.\n\n\n\n\nLocation\n\n\n* This role will be remote, within the United States, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.\n\n\n\n\nTravel\n\nWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. \n\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\n\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\nIf this role isn't what you're looking for, please consider other open positions.\n\n*Please note this role is open to candidates outside of Colorado. The information below is provided for candidates hired in that location only.\n\nThe estimated pay ranges for this role are as follows:\n\n\n* Based in Colorado: $133,520.00 - $166,900.00.\n\n* This role may be eligible to participate in Twilioโs equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n* This role is eligible to earn commissions. \n\n\n\n\nThe successful candidateโs starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Travel, Cloud, API, Sales and Engineer jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Account Executive will work within the State and Local Government (SLT) Sales Team and focus on new cross-sell sales opportunity creation and win. This role is focused on selling to existing client partners at the local municipality level. They will be responsible for building a market plan, proactive and intentional outreach, and continue through all phases of the sales process culminating in sales win/close. This position is supported by an account specialist team, marketing team, solution consulting team, and technical project managers. \n\n\nCome see the impactful work weโve done on communities across the country (and world!): https://granicus.com/success-stories/ \n\n\nGranicus is a remote first company (this isnโt temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs. \n\n\n\nWhat your impact will look like: \n* Client partnerships range from small towns, villages, and cities under 140K, to counties under 180K population \n* Develop a comprehensive sales strategy and business plans to up-sell and cross-sell new products and services to existing client partners within their assigned territory \n* Work to identify market trends, best practices, referrals, and new opportunity areas \n* Lead all stages of the sales process from lead generation to win/close \n* From cold calls to sales meetings, demonstrations to negotiation \n* Virtual and face-to-face meetings \n* Conduct initial qualification and discovery to determine client's current environment, potential projects, and challenges and goals to determine how Granicus solutions will help them achieve their goals \n* Use an engaging and penetrating discovery process to flush out true sales opportunities \n* Effectively listen and understand where a prospect is today and where they want to be, then develop a persuasive solution & teach the prospect what they may not have known \n* Teach client about market trends, challenges and issues they did not know existed, and share best practices, all in an effort to develop new sales opportunities \n* Prepare engaging presentations and demonstrations to groups ranging from 1 to 25 stakeholders \n* Work with company resources and teams to leverage knowledge in an effort to successfully lead the sales process \n* Build and cultivate relationships both horizontally and vertically through communications and conducting follow-up communications \n* UseโฏSalesforce.comโฏto track all sales activity properly, keep all contact/lead data accurate, create new opportunities, and move opportunities thru all stages of the sales process from lead to win/close \n* Effectively manage your sales funnel and sales forecasting \n* Monitor and communicate target market information accurately to management \n* Exceed KPIs for daily, weekly, and monthly activity goals for calls, appointments, demonstrations, sales meetings, etc. \n* Develop deep personal expertise and understanding of company solutions \n* Identify opportunities for new solutions or functionality of Granicus software \n* Stay current on industry trends and new or innovative approaches \n* Participate in selected industry activities, organizations/associations, and trade-shows as needed \n* Represent Granicus in a positive manner, foster trust, and reinforce thought leadership \n* Other duties as assigned \n\n\n\nYou will love this job if you have:\n* Proven pattern of success in software sales or highly technical consultative sales to business or government \n* Consistent record of outperforming quota in previous field sales position(s) \n* Successful record of managing a sales funnel with deals valuing between $10-$50K of annual recurring revenue \n* Strong understanding of information technology and multiple platforms, and the ability to learn new technologies quickly (LAN/WAN, web design, network security, and Audio/Visual technology) \n* Experience working with various levels of customer leadership teams, from Managers to Directors to C-Level Executives \n* Previous experience with government or parliamentary procedure is a plus \n* Proficient with MS Office product suites \n* Experience usingโฏSalesforce.comโฏis a plus, but not required \n* Exceptional communication, presentation, negotiation, closing, organizational, time management, and teamwork skills \n* Self-motivated and driven to succeed; takes initiative, willing to go the extra mile \n* Ability to problem solve quickly \n* Ability to multi-task and work within a team atmosphere \n* Clear sense of integrity, work ethic, and a sincere interest in building strong relationships that are founded on trust \n* Entrepreneurial spirit \n\n\n\n\n$65,000 - $85,000 a year\n\nSecurity and Privacy Requirements\nResponsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. \n\n\nDonโt have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you donโt meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! \n\n\nThe Team\n- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.\n\n\nThe Culture\n- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be\na part of our journey.\n- A few culture highlights include โ Employee Resource Groups to encourage diverse voices\n- Coffee with Mark sessions โ Our employees get to interact with our CEO on very important and\nsometimes difficult issues ranging from mental health to work-life balance and current affairs. \n- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee\npopulation \n\n\nThe Impact\n- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place โ quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.\n\n\nThe Benefits \n\n\nAt Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.\n\n\n- Flexible Time Off\n- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance\n- 401(k) plan with matching contribution\n- Paid Parental Leave\n- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance\n- Group legal coverage \n- And more!\n\n\nGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing, Legal and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโs journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nJob title: Senior Software Engineer\n\n\nThis role is associated with the QuickMAR by PointClickCare eMAR platform\n\n\nWhat your day-to-day will look like:\nยท Identify, prioritize and execute tasks in the software development life cycle\nยท Work with business to iterate over software requirements\nยท Develop tools and applications by producing clean, efficient code\nยท Automate tasks through appropriate tools and scripting\nยท Analyze and debug systems\nยท Perform validation and verification testing in a test-driven manner\nยท Review the work of others and invite others to review your work\nยท Collaborate with internal teams and vendors to fix and improve products\nยท Ensure software is up-to-date with latest technologies\nยท Refactor, optimize, and improve the QuickMAR by PointClickCare platform used by our customers in the senior care industry.\n \nWhat qualifications weโre looking for:\nยท Extensive experience writing clean C# / ASP.NET MVC / .NET code that performs well at scale in both Windows client (WinForm) and IIS web application contexts\nยท In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL) Must have a deep understanding of Microsoft SQL Server and related functions such as SSRS\nยท Solid experience writing RESTful API endpoints along with maintaining SOAP-based interfaces \nยท Absolutely love TDD and have a working knowledge of it.\nยท Experience with UI development & frameworks such as ASP.NET MVC along with AngularJS, JavaScript & CSS\nยท Proficient in GIT and release/branch management strategies\nยท Experience using system and performance monitoring tools (e.g. New Relic, DataDog, SolarWinds)\nยท Excellent organization, critical-thinking and personal leadership skills\nยท Self-starter with the ability to deliver with minimal supervision\nยท Being okay with the uncomfortable feeling that comes from learning new things\nยท Team player, Analytical mind with problem-solving aptitude\nยท Experience within an Agile context and have a deep understanding of empowered scrum teams and Agile project management software such as Jira\nยท Proven experience as a great Engineer\nยท BSc/BA in Computer Science or a related degree Would consider relevant experience as well\n \nBonus points for:\nยท Experience developing in WinForms\nยท Experience with Docker, Kubernetes and Istio \nยท Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured).\nยท Experience with Ansible / Jenkins or CI/CD pipelines\nยท Windows and IP networking knowledge\nยท Experience with AWS/Azure cloud services or equivalent\nยท Experience working on a SaaS product \nยท Experience withโฏService Oriented Architecture \nยท Rotation-based on-call experience with production-grade systems \nยท Has mentored others in a professional setting \n\n\n\n\n$139,000 - $157,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $139,000-157,000+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n\n#LI-Remote\n#LI-AV1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโs Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโs human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Testing, JavaScript, Cloud, Git, API, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote, USA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Security Operations Center Analyst East Coast
\nReports to: Manager, Security Operations Center\n\nLocation: Remote, based in East Coast USA\n\nCompensation Range: $95,000 to $115,000 base plus bonus and equity \n\nWhat We Do:\n\nFounded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access. \n\nTodayโs cyber-attacks arenโt limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.\n\nHuntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.\n\nJoin the hunt and help us stop hackers in their tracks!\n\nWhat Youโll Do: \n\nDo you like puzzles or do you like to take things apart just to figure out how they work and then put them back together? Or do you look at everyday things and question โwhyโ and try to improve them? Or perhaps you enjoy researching security-related topics and sharing your findings/knowledge with people to help them grow? If so, then keep reading! \n\nThe Huntress SOC team has the unique honor of waking up every morning knowing weโre going to make hackers regret targeting our partners and customers. As a Senior Security Operations Center Analyst, we're looking for a seasoned expert possessing extensive knowledge of cybersecurity and IT principles. The successful Huntress Senior SOC Analyst will have but not be limited to a well-established track record of leading and actively participating in critical team and business unit initiatives. Such activities include a technical escalation point, creating training sessions/content associated with the training, and sharing important milestones while welcoming feedback for project-based endeavors with other senior members of the SOC and management team. \n\nWe defend over 2 million endpoints, which continues to grow monthly. Considering this marketโs tighter budget, itโs not financially possible to dedicate human analysts to each client. Our global SOC team addresses this by using highly automated efficiencies that make intruders earn every inch of their access.\n\nThe following is what Huntress is looking for in a Senior SOC Analyst candidate.\n\nResponsibilities:\n\n\n* Lead SOC training programs and contribute to content creation ensuring the team is well-equipped with the latest knowledge and skills\n\n* Offer guidance/mentoring to the junior analysts for their daily operations and tasks while also reporting to management how to better close any seen gaps across the team\n\n\n\n* We're all here to make each other better and to keep pushing each other to a higher standard while being accountable to each other as well\n\n\n\n* Provide technical guidance and expertise to the other parts of Huntress as required.\n\n* Work with other teams to identify and mitigate threats as they appear on a day-to-day basis\n\n* Continually growing your knowledge of the internal procedures and processes, the Huntress product, the threat landscape, and customer environments\n\n* Using analytical thinking and problem-solving skills to gain greater efficiencies in the Security Operations processes and procedures or other business processes that impact the SOC team\n\n* Contribute to external facing huntress content such as blogs, webinars, presentations, and speaking engagements\n\n\n\n\nWhat You Bring To The Team: \n\n\n* 3+ years experience in a SOC, Incident Response, or IT role\n\n* Excellent verbal and written skills with the ability to explain possible complex alerts/events in a non-complex way\n\n* Proven mentoring experience and skills to junior team members allowing them to grow individually and as a team\n\n* Equivalent self-guided study experience or Bachelorโs degree in Information Technology, Computer Science, System Administration, or Cyber Security\n\n* Understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis)\n\n* Demonstrated experience with Windows OS, and/or Mac OS as an attack surface.\n\n\n\n* MacOS equivalent of the above is a plus\n\n\n\n* Demonstrated experience with basic Threat Actor Tools and techniques: (MITRE ATT&CK Framework, PowerShell & Command Prompt Terminals, WMIC, Scheduled Tasks, SCM, Windows Domain and host Enumeration Techniques, Basic Lateral Movement Techniques, Basic Persistence Mechanisms, Basic Defense Evasion Techniques, other offensive/Red Team TTPs)\n\n* Demonstrated experience with Windows Administration or Enterprise Domain Administration and upkeep: (Active Directory, Group Policy, PowerShell, Windows Server Update Service, and Domain Trusts)\n\n* Network Administration Skills: (Network Protocols and ports, OSI Layers, Network Segmentation techniques such as VLANs, Network Address Translation, Public and private IP Addresses, Default Gateways, Subnet Masks, IP Address assignment, DNS, Firewalls, IDS, Load Balancers, and Proxy Servers, Remote Access Methods such as VPNs, RDP, SSH, VNC, and Telnet)\n\n* Network Analysis: (Familiarity with Wireshark, network logging, and basic networking ports used)\n\n* Understanding of web technologies (web servers, OWASP top 10, web services, etc.)\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience with scripting languages (such as PowerShell, Python, Bash, PHP, JavaScript, or Ruby) \n\n* Familiarity with MSP tools such as RMMs\n\n* Demonstrated experience on platforms such as HackTheBox, TryHackMe, Blue Team Labs Online, etc. \n\n* Participation in cybersecurity competitions such as Capture the Flags, the Collegiate Cyber Defense Competition, etc.\n\n* Previous experience working at or with an MSP/MSSP\n\n\n\n\nWhat We Offer: \n\n\n* 100% remote work environment - since our founding in 2015\n\n* Generous paid time off policy including vacation, sick time, and paid holidays\n\n* 12 weeks paid parental leave\n\n* Highly competitive and comprehensive medical, dental, and vision benefits plans \n\n* 401(k) with 5% contribution regardless of employee contribution\n\n* Life and Disability insurance plans\n\n* Stock options for all full-time employees \n\n* One-time $500 reimbursement to build/upgrade home office\n\n* Annual allowance for education and professional development assistance \n\n* $75 USD/month digital reimbursement\n\n* Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth\n\n\n\n\n \n\nHuntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. \n\nWe do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. \n\nWe do discriminate against hackers who try to exploit small businesses. \n\nAccommodations: \n\nIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response. \n\nIf you have any questions about your personal data privacy at Huntress, please visit our privacy page.\n\n#BI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Microsoft and Senior jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nColumbia, Maryland, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our membersโ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWeโre looking for a full stack engineer and leader with knowledge of frontend and backend technologies that can and enjoys building exciting new features from zero to hero that support the Parsley Health mission. You will be joining a remote team of passionate engineers. In this role, you will work closely with engineering, product, design, clinical, marketing, and customer reliability teams. Parsley Health is an outcome driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products.\n\nWe work in a blameless environment and we take ownership and pride in our efforts. We follow agile development pvractices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.\n\nWhat youโll do:\n\n\n* Take ownership of technical design and implementation by working directly with product, design, and stakeholders to build out new concepts or products\n\n* Partner with sr members of the team to gain feedback on technical design and code plus also assist with implementation on larger projects\n\n* Build modern, beautiful web applications that shape our membersโ experiences, empower doctors and health coaches, and support our internal team\n\n* Work closely with our Design teams to design, spec and estimate new projects and features\n\n* Work as part of an amazing team of engineers while being a technical leader and mentor other team members\n\n* Foster high code quality, security and set best practices\n\n\n\n\nWhat youโll need:\n\n\n* A full stack engineer with 2+ years of experience\n\n* Have 1+ years of on-the-job experience in the following technologies:\n\n\n\n* Front-end frameworks: React, Next, Remix, Vue, or Svelte\n\n* Backend languages support web services: Python, Java, Go, Kotlin or NodeJS\n\n* SQL relational database\n\n\n\n* Have a exposure to microservice patterns, domain services and front-end applications\n\n* Have exposure to design systems, component libraries, and/or Figma\n\n* Experienced in unit testing\n\n* Be able to diagnose and remediate issues in existing systems\n\n* Someone who takes a disciplined approach to development, testing, documentation, code structure and review in a team environment\n\n* Be able to own the development and lifecycle of at least a smaller sized feature\n\n* Have an entrepreneurial mindset in venture-backed growth-stage startups\n\n* Passionate about our mission to live healthier through revolutionary primary care, excited for the future of healthcare, and a personal belief in wellness\n\n\n\n\nOur tech stack:\n\n\n* GCP is our platform for all custom application development and services\n\n* Services are containerized and run in containerd\n\n* GraphQL is our service language for applications.\n\n* Current languages of choice are Golang (new services) and Kotlin (legacy).\n\n* Managed Postgres with Cloud SQL.\n\n* GitHub is our repository and CI/CD service.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA\n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $123,250 - $145,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Microsoft, Golang, Engineer and Backend jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our membersโ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWeโre looking for an experienced growth-focused Lead Engineer and leader with knowledge of multiple technologies that can lead a team to build exciting new features that support the Parsley Health mission. You will be joining a remote team of passionate engineers In this role, you will work closely with marketing, engineering, product, design and customer reliability teams. Parsley Health is an outcome driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products.\n\nWe work in a blameless environment and we take ownership and pride in our efforts. We like to work in small cross functional product pods where each pod owns the development lifecycle of their products. We follow agile development practices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.\n\nWhat youโll do:\n\n\n* Take ownership of technical design, solutions, and initiatives by working directly with executives and the product team to build features or brand new applications for Parsleyโs patients\n\n* Build modern, beautiful web applications that shape our membersโ experiences, empower doctors and health coaches, and support our internal team\n\n* Work closely with our Design teams to design, spec and estimate new projects and features\n\n* Lead an amazing team of engineers and mentor team members\n\n* Foster high code quality, security and set best practices\n\n* Ideate with the leadership and product team to identify solutions to key initiatives or user problems\n\n\n\n\nWhat youโll need:\n\n\n* A full stack engineer with hands on-the-job experience in the following technologies:\n\n\n\n* Front-end frameworks: React, NextJs, Vue or Remix\n\n* Web services using Go or NodeJS\n\n* Data languages such as GraphQL and JSON\n\n* Relational databases like PostgreSQL\n\n\n\n* Previously delivered significant and impactful projects that you are proud of\n\n* Have a strong understanding of the infrastructure of microservice patterns, the relationship of domain services and front-end applications including authentication/authorization layers and event pattern using pubsub\n\n* Experienced in unit and integration testing\n\n* Be able to diagnose and remediate issues in existing systems\n\n* Have a good understanding of security and its role in the healthcare industry\n\n* Someone who takes a disciplined approach to development, testing, documentation, code structure and review in a team environment\n\n* Be able to own the development and lifecycle of an entire feature\n\n* Have an entrepreneurial mindset in venture-backed growth-stage startups\n\n* Thrive under pressure and with tight deadlines\n\n* Passionate about our mission to live healthier through revolutionary primary care, excited for the future of healthcare, and a personal belief in wellness\n\n\n\n\nNice-to-haves:\n\n\nDevOps experience in one or all of the following platforms: Docker, Kubernetes, Terraform\n\n\n\n\nOur tech stack:\n\n\n* GCP is our platform for all custom application development and services\n\n* Services are containerized and run in containerd\n\n* GraphQL is our service language for applications.\n\n* Current languages of choice are Golang (new services) and Kotlin (legacy).\n\n* Managed Postgres with Cloud SQL.\n\n* GitHub is our repository and CI/CD service.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 3+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $165,750 - $195,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, GraphQL, Cloud, Microsoft, Golang and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThis role is open to be based from: Seattle, WA; Portland, OR; San Francisco, CA; Los Angeles, CA; Chicago, IL; Dallas, TX; Austin, TX; Atlanta, GA; New York, NY; Washington, D.C. \n\n\nWe are also open to UK-based candidates as well. \n\n\nEdelman is looking for a Lead Security Engineer to join our dynamic IT team! We are looking for a talented subject matter expert across most information security disciplines and are looking for a trusted technical advisor to the EVP, Information Security, and Risk. \n\n\nYou will be a true advocate for greater information security awareness and best practices throughout Edelman. This is an incredible opportunity to bring your skills and experience to a critical role within the industryโs largest communications marketing agency.\n\n\n\nResponsibilities and Expectations (may include but not be limited to): \n* Act as a hands-on technologist and subject matter expert in the design, coordination, technical evaluation, and integration of various IT security technologies around the globe.\n* Process design, documentation, and operational hand-off of vulnerability scans, IDS alerts, SIEM Alerts, and other security logs while acting as top-level support.\n* Drive, to completion, solutions to the most challenging technical issues for the department.\n* Act as backup for web and application security penetration testing for internal, external, and client websites.\n* Function as security subject matter expert and liaison to internal Edelman teams (both technical and non-technical) for relevant projects. \n* Ensure that security configurations of key systems are properly implemented, monitored, and reported.\n* Lead security investigations and provide forensics services in response to security incidents.\n* Conduct risk assessments on new and existing technologies; perform reviews for new products.\n* Develop technical security standards in support of information security policies and principles.\n* Train other Security Team Members on processes, procedures, and technologies.\n* Actively mentor other Security Engineers while assisting with problem resolution. \n* Contribute to cost measurement initiatives and account for budget requirements for expanded capabilities.\n* Assist the EVP, Information Security, Risk, and Governance with achieving the departmental goals (and in the absence of, drive):\n* Define and manage overall IT security strategy & architecture \n* Define the processes to identify various IT security concerns, gaps, and remedial actions to ensure the security of the business \n* Identify, analyze, and evaluate business IT continuity risks to help prioritize and guide appropriate mitigation efforts\n* Set IT Security Policies & Standards, drive IT Security Audits, assure Compliance & Governance \n* Work closely with relevant client teams to ensure our engagements align with our internal policies\n* Identify opportunities where we can advance our client offer using relevant technology\n\n\n\nKey Measures of Success:\n* RELENTLESS PURSUIT OF EXCELLENCE\n* Become the โsecond-in-commandโ for the Information Security team and a trusted advisor to the EVP, Information Security and Risk. \n* Set an example of operational excellence and reasoned decision-making to other team members.\n\n\n\n* FREEDOM TO BE CONSTANTLY CURIOUS\n* Constantly test existing ideas and challenge the business to improve our security posture \n* Highlight new industry developments or security issues that could impact Edelman. \n* Pursue personal growth and educational development โ both technically and as a manager.\n\n\n\n* COURAGE TO DO THE RIGHT THING\n* Seek out and highlight operational inefficiencies, question conventional thinking, and raise awareness of unidentified risks.\n* Address security matters openly and honestly with the right balance between best practice and organizational sensitivity. \n\n\n\nBasic Qualifications:\n* At least 10 years experience in an IT discipline (Security, Application, Network, or Workstation/Server) designing and implementing a global enterprise environment.\n* Bachelorโs degree in Computer Science or related discipline \n* An individual without a degree must have a documented 15 years of experience with increasing responsibility.\n\n\n\nPreferred Qualifications:\n* Demonstrable IT industry education and/or continuous learning in technical and business fields. An ability to maintain current knowledge in technical fields is a highly desired skill.\n* Excellent organizational and problem-solving skills; highly self-motivated and directed.\n* Ability to explain complex problems and concepts to non-technical audiences in a clear and concise manner that focuses on business value.\n* Expert-level experience with Operating Systems with a keen ability to apply this knowledge to Information Security fields.\n* Ability to apply security principles to contract language and client security questionnaires.\n* Knowledge of network engineering and local and wide area (LAN/WAN) technologies and topologies.\n* Expert knowledge of Identity and Access Management design, including least privilege and administrative controls segregation configurations. Experience with or ability to adapt such knowledge to Azure Entra and enterprise resource planning applications such as Workday. \n* Expert knowledge of several technical security solutions (i.e. Microsoft O365, IDS/IPS, secure remote access, authentication, traditional and next-gen firewalls, encryption, VPNs, SIEMs, application security, advanced malware detection, vulnerability management, and other relevant domains)\n* Advanced knowledge and experience implementing current information security best practices in a large, global network (CIS, NIST, or ISO preferred).\n* Ability to balance multiple projects / competing priorities simultaneously and maintain a collected demeanor in high-pressure situations. \n\n\n\n\n$73,000 - $126,000 a yearAn employeeโs pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEHโs total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.\n\n#LI-KP2\n\n\nEdelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Ageโs 2019 A-List; the Holmes Reportโs 2018 Global Digital Agency of the Year; and, five times, Glassdoorโs Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).\n\n\nFor more information please visit: www.edelman.com\n \nClick here to view a short video about life at Edelman.\n \nEmployees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law. \n\n\nEdelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Video, Education, Microsoft, Marketing and Engineer jobs that are similar:\n\n
$57,500 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHigh performing team members. Challenging projects. A stable and profitable company. And a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft partner specializing in Microsoft platform and complementary technologies, custom solutions, and offerings that drive digital transformation and business value for enterprise customers. Our team of professionals has a long history of successfully delivering award-winning Microsoft solutions, and our culture of continual learning ensures that we remain committed to Microsoftโs long-term strategy. Quisitive was recently named the 2022 Microsoft US Health and Life Sciences Partner of the Year.\n\nWhat do we attribute our award-winning success to? The people we hire, of course! People donโt join the Quisitive team for a job. They come to Quisitive to build a career โ to continue their infinite quest to learn; to deliver on the most innovative and exciting work of their lives; and to be part of a high-performing and fun culture. Weโll provide you the tools and leadership that you need to be successful, and let you do what you do best!\n\nIt is a very exciting time of growth for our Global Payments team, and we are currently hiring a Copywriter to create engaging and relevant B2B marketing copy for Quisitive's Global Payments team. Reporting to the Director of Marketing, this position will be responsible for creating a high-volume of content that will help us increase brand awareness and drive sales opportunities. Quisitive's payments services provide robust, cost-effective and secure payment processing supported by the Microsoft Azure cloud. Our flagship product, PayIQ, is an innovative payment processing and data insights product whose solutions are designed to optimize merchant payment processing and consumer engagement operations. \n\nThis role can be located anywhere in the United States.\n\nWhat will my role be?\n\n\n* Writing, reviewing, editing and updating short-form and long form content including eBooks, emails, web and landing pages, ads, blogs, video scripts, advertising and print media, presentations, and more.\n\n* Deliver engaging, relevant, and superior quality content on a regular basis in a high growth, dynamic environment by required deadlines\n\n* Partner with Marketing leadership to continually conduct A/B testing to learn what messaging is relevant and producing results\n\n* Assist with marketing editorial calendar development, ensuring content strategy matches company goals and objectives\n\n* Optimize content considering email analytics, SEO and Google Analytics and adjust course as necessary\n\n* Provides concept-driven creative ideas and solutions for integrated marketing campaigns across all stages of the buyerโs funnel.\n\n* Collaborate with marketing team to ensure content creation works seamlessly with existing lead generation strategy\n\n* Conduct regular analysis of competitors and key industry players content marketing efforts\n\n\n\n\n\n\nWhat's required?\n\n\n* Payments and/or financial services experience required.\n\n* A passion for writing unique, relevant content for a B2B audience (ebooks, whitepapers, blogs, webinars)\n\n* 5+ years of experience in content marketing strategy\n\n* 5+ years of experience in SEO and keyword strategies and optimization\n\n* Proven ability to manage multiple projects with good organization skills, attention to detail and excellent follow up.\n\n* Thrives in an entrepreneurial, small-team environment that is fast-paced and rapidly changing.\n\n* A can-do, positive attitude when approaching new opportunities and projects. \n\n* A commitment to producing consistent, high-quality work. \n\n* Strong interpersonal skills and experience building internal and external relationships.\n\n* Writing samples across multiple application scenarios must be provided.\n\n\n\n\nA successful Copywriter will have a combination of strategic, conceptual, and writing skills that can be applied to multiple audiences and channels. If you are passionate about bringing the brand to life through effective and informative messaging, weโd love to chat with you.\n\nWe value employees who are upbeat, creative, energetic, proactive, and intelligent with their thinking and actions. \n\nCandidates should be prepared to show a portfolio of their work.\n\nNo agencies or third parties, please. We are unable to offer visa sponsorships at this time.\n\n \n\nAbout Quisitive\n\nWith significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner, and we continue to expand across the United States and Canada. Our teams have grown across three continents by diversifying our delivery model to include nearshore and offshore capabilities, a robust Microsoft Dynamics division and related portfolio of industry IP, and most recently, joining forces with Catapult Systems which doubled the capabilities of our Cloud Solutions business and established a robust Security practice.\n\nWithin our growing Global Cloud Solutions business, we deliver technical business solutions through a portfolio of IP solutions aligned to industry or business function to accelerate customer business goals, and we deliver technical cloud solutions to help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government, performance management, and payment processing.\n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Video, Cloud, SEO, Microsoft, Marketing and Sales jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\nLead Security Engineer\n\nAbout us: \n\nLimeade is an employee experience software company on a mission to transform work into a source of positivity, energy, humanity, and purpose. Founded in 2006, Limeade is a pioneer in the HR technology industry and is consistently recognized for its own award-winning culture. Today, Limeade solutions are used in approximately 100 countries around the globe. We help every employee know their company cares - and deliver people and business results that matter. Limeade partners with its customers to transform the overall employee experience by helping to improve employee well-being, engagement, and sense of inclusion - in addition to reducing the risk of unwanted turnover and burnout. To learn more, visit www.limeade.com (AXS listing: LME)\n\nAbout the role:\n\nThis is an essential role on the Limeade Information Security Team working to safeguard the company and our customers as a remote employee or hybrid in our Bellevue office. This role is positioned as the lead of the Security Engineering Team and will be a prominent face of the Limeade Information Security Team, reporting directly to the CISO. As a Lead Security Engineer at Limeade, you will be instrumental in the design, implementation, and operation of Limeadeโs security program. You will lead security operations that support platform engineering, monitoring, triaging and remediation of security issues, and incident response. On a regular basis, you will interact with teams across Limeade and with our customers. Your efforts will contribute to 24x7 operation of a highly distributed application service customers around the globe.\n\nA strong candidate for this role is ready to a lead within a small and growing security team and managed SOC, tasked with protecting a rapidly expanding global employee experience platform. This is a demanding role with all expectations of scaling a successful Information Security Program at a fast growing, publicly listed company. Our mission is supported strongly by the business and there is ample opportunity for advancement.\n\nResponsibilities: \n\n\n* Develop, implement, and operate security solutions across a highly distributed platform and supporting Azure and AWS cloud infrastructure\n\n\n\n* Lead internal Security Engineers, contractors, and Managed SOC teams and function as a security SME across teams of software engineers and developers\n\n\n\n* Identify gaps in our current processes, workflows and design solutions; and recommend changes or enhancements as needed to improve efficiency through automation and scalability\n\n\n\n* Work with other teams to drive new projects, product implementations configuration reviews, and technical vendor assessments, ensuring that best practice standards are maintained\n\n\n\n* Lead and manage Limeadeโs security incident response program\n\n\n\n* Oversee the vulnerability management program and remediation efforts across all disciplines, which includes implementation and management of systems to detect and triage threats\n\n\n\n* Weigh in on new Vendor Assessments as needed to ensure compliance of our security requirements and best practices\n\n\n\n* Work directly with the CISO to guide vision and strategy for the Information Security Program\n\n\n\n* Work directly with customers to safeguard users and resolve critical security issues\n\n\n\n\nSupport company-wide initiatives for HIPAA, SOC 2, GDPR, and related regulatory compliance requirements\n\nRequirements:\n\n\n* Ability to demonstrate our values in an ongoing and consistent way\n\n\n\n* Hands-on Cloud Security Expert\n\n\n\n* A high degree of technical skill and acumen:\n\n\n\n\n\n* Cloud Security Expert capable of implementing and managing security solutions in a Microsoft Azure cloud computing environment. \n\n\n\n* AWS is preferred but not required.\n\n\n\n* Implementing and managing IDS/IPS, Web Application Firewall (WAF), SIEM tools for event logging and monitoring, vulnerability scanning, and endpoint security management with Azure-centric focus\n\n* Strong working knowledge of host, network, and application exploitation techniques\n\n\n\n\n\n* Bachelorโs degree in relevant field or security industry certification such as CISSP, CEH, CISM, CASP, SSCP) preferred but not required\n\n\n\n* Seven or more (7+) years of experience with Information Security roles with emphasis on building and operation a global Information Security Program\n\n\n\n* Excellent oral, written and presentation skills\n\n\n\n* A proven track record of complex problem solving and cultivating strong collaboration across organizational boundaries\n\n\n\n* A reliable self-starter who makes sound, well-informed and objective decisions and works independently with the ability to manage complex situations, solve problems, and drive results\n\n\n\n* Strong handle on and practical experience with incident response process\n\n\n\n* Broad technology understanding related to security threats\n\n\n\n* Ability to triage various types of security events\n\n\n\n* Experience projects or teams\n\n\n\n* Demonstrable capability to learn new concepts and technologies\n\n\n\n* Strong communications and interpersonal skills\n\n\n\n* Flexibility to work in a global rapidly changing organization\n\n\n\n* Ability to participate in on call rotation\n\n\n\n\n Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities.\n\n \n\n#li-remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, HR, Cloud, Microsoft, Engineer and Digital Nomad jobs that are similar:\n\n
$62,500 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Betterโข is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of lifeโs most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What Youโll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customersโ business needs
Guide the configuration of the Ceridian application to meet customerโs business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
Whatโs In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where youโre living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelorโs degree or equivalent experience
Masterโs degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customerโs business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We're a growing online education company for business owners, founded and led by Steph Taylor, a marketer and launch strategist. We're here to help our community build and grow businesses that are profitable and bring them so much joy. We value freedom and flexibility over hustle culture, we pride ourselves on taking imperfect action and we're always hungry to learn something new.
Until now, Steph has been hands-on in most areas of marketing the brand. But the business has grown and we're searching for a marketing all-rounder to join our canoe and help us paddle a bit faster.
Note: This role is part-time, but we're looking for someone who can grow with us. Depending on your availability and commitments outside of work, this could mean you eventually become full-time or it could mean we help you build a marketing team to support you as your workload increases. Choose your own adventure.
Some key areas you'd be working on include:
Growing podcast listenership: With more than 1.5 million downloads to date, Socialette podcast is by no means a small show. It's our primary channel for sharing free content thatโto paraphrase one listenerโchanges lives. You will brainstorm podcast topics with Steph, plan the content calendar and use your marketing magic to get each episode in front of as many of the right people as possible.
Launching a new membership program: This one is still under wraps (shh!) but we're planning to open doors in early 2023. In your first few months with us, you will work closely with Steph to develop the launch strategy and execute the launch marketing campaign, including creating organic social content, and executing paid social and SEM campaigns.
Increasing sales of our self-paced courses: We have two courses that can be purchased and completed at any time, but we haven't had much time to market them. You will generate fresh ideas for marketing these products, measure and track the analytics, and spot opportunities to optimise every step of the sales funnel.
Executing launch campaigns for our cohort-based course: We have a 12-week course that we launch and run twice a year. You will be working year-round to grow our email list and social media audiences with the right people for this course. Twice per year, you will work closely with Steph on the launch strategy and campaign execution.
Building brand visibility: We operate in a crowded market. Social media is noisy. Paid traffic is becoming more and more expensive. Having a human as the face of our brand gives us an advantage, and part of your role is to help grow the visibility of the Steph Taylor brand. You will identify and pitch media opportunities, and spot potential partnerships and growth opportunities.
To succeed in this role, you must:
Have 3-5+ years of digital marketing experience, in roles where you've had exposure to both strategy and execution.
Be results-driven and passionate about growth. You approach everything with an "I wonder what will happen" mindset, and you're constantly measuring and improving as you go.
Have a sound understanding of what works (and what doesn't) in content marketing and email marketing.
Be able to write. Well.
Know how to create and manage campaigns using Facebook Ads and Google Ads, or be willing to learn.
Be willing to undertake training and courses (paid for by us) to continually improve your skills in the fast-moving online marketing space.
Thrive in an environment where you're working autonomously with a small, remote team. In other words, you're self-motivated and take ownership of your work.
This role is NOT for you if:
You are a freelancer or agency looking for another client. We want someone who is 100% dedicated to growing our business with us.
You're a business owner looking to earn an income while you're waiting for your business to take off.
You're not willing to roll your sleeves up and do what needs to be done. We're only a small team and, occasionally, we have to do work that's below our pay grade to get the job done.
Follow these exact steps to apply:
Open the application form here: https://stephtaylorco.typeform.com/to/PCgq92y9 (or click the "Apply" button.
Upload your resume and answer the application questions (please allow 30 minutes for this)
Any applications that are submitted outside of the above application form won't be accepted.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Business Development Manager Design Services
Company
Our client is an award-winning leader in customer engagement specialising in innovative Signage/branding solutions and is very well known & respected for their work across some of Australia's most loved brands.
Headquartered in Sydney, with 6 offices globally, their products currently reach 30 international markets across a number of high-profile clients.
In order to reach company goals, they need to accelerate and roll out across new verticals โ this is where you come in!
Here is the challenge
As a Business Development Manager, you will be responsible for managing multiple deployment projects at a time, build and maintain a pipeline of prospective clients across different verticals like QSR, Construction and Retail and introduce new business and industries to the company.
What you can expect in this role:
Develop, strategize, negotiate and close business through outbound approaches, as well as some inbound
Work closely together with the account manager and installation team to exceed customer expectations and deliver strong communication to deliver on time
Identify and act on opportunities through (y)our growing prospect and account network
Track install progress to ensure schedules and goals are met
What experience, skills and qualities will you need to do this?
A minimum of 4+ years of experience in installation, deployment and/or construction management fields
Competitive, with a drive to grow your market whilst upholding a high level of integrity
You are an excellent relationship builder and know what it takes to convince decision-makers
Someone who leads by example and mentors the greater team around them
World-class communication and interpersonal skills with a great sense of humour
Benefits for you
You will grow and be challenged in rewarding ways, largely because youโll be trusted to make the best decisions for your role. So, if you want to accelerate your career, work on projects youโre passionate about, and be part of collaborative team โ the apply button isnโt far away!
Salary: $100k + super + commission โ OTE $140k
In case you are doubting if you meet all the requirements, still apply! We love people and we donโt hire based only on words and cv documents. Or if you want to have a confidential chat โ Please call Jolein on 0468 475 621.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Zoomo is the worldโs leading provider of e-bikes for delivery, weโre a fast-growing start-up with operations in the US, UK, France, Spain, Germany, and Australia. Weโve raised >US$95m and are a trusted partner to some of the worldโs most innovative companies including Uber, Doordash, Gorillas and Getir. And now weโre looking for more passionate self-starters to grow with us.
At Zoomo, weโre pedalling hard for net-Zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and weโre providing the wheels to make it happen.
Expect to join a fast-paced and supportive environment where opportunities are unlimited and your career development is our priority.
What Weโre Looking For
Do you love complex problems, making people's life easier, and directly enabling the transition to more sustainable modes of transport? We're looking for a Senior Product Designer to join Zoomoโs software team, with a focus on making our internal and customer-facing software applications easier, more efficient, and more enjoyable to use. If you are dedicated to user experience, love solving problems and value variety, this is a great opportunity for you.
As a Senior Product Designer on the Zoomo software team, you'll work with a cross-functional group of designers, engineers, and product managers to define, build, and continuously improve the software applications that both Zoomo internal team members and our customers use every day to operate our industry-leading commercial light electric vehicle fleet.
Your mission will be to deliver high-quality end-to-end experiences our customers love. You'll improve the core experiences across our software products, including designing for applications across desktop/web, iOS, and Android platforms. You'll focus on how we can increase our customer's satisfaction, improve the efficiency of mission-critical workflows, and deliver high impact software features for Zoomo and our customers.
About The Role:
At a department level, youโll collaborate with other designers, product managers, technical leads, and Zoomoโs leadership team to help define the future of Zoomoโs software products. You'll have a large amount of ownership and autonomy across the entire design process; rather than just designing individual features, you'll determine the experience of an exciting and critical area of our business.
At a squad level, youโll take full ownership of software product design in both the discovery and delivery stages. Youโll collaborate with product management from the very early stages to find the right problem to tackle, explore ideas for how to solve it, and then refine it into a coherent solution.
Lead design research activities to uncover customer experience insights and collaborate with engineering and product management teams. Along the way, youโll validate assumptions through sketching and prototyping and use your deep understanding of users and customers to design and ship great software products.
Participate in design reviews across squads to help define and evolve Zoomoโs software design system and patterns to meet the needs of our growing ecosystem of software applications.
Engage with other designers to help define high standards and consistent processes for product design deliverables and cross-functional collaboration, and actively participate in knowledge sharing across software and hardware design teams to promote best practices and consistency across our diverse product lines.
Mentor junior designers in their career progression.
Requirements
5+ years of professional UX/software product design experience, having designed complex or enterprise-level software
Demonstrated track record of driving a user-centered design process to tackle complex customer problems in a startup environment.
Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to work across multiple teams, solicit and synthesize feedback, facilitate design discussions, and bring stakeholders with you on the design journey.
Be open to the iterative design process โ always sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, and growing
5+ years of experience conducting and applying customer research, including design thinking, prototyping, and conceptual modelling
The ability to see the whole user experience, not only the part you're working on, and have as much skill in identifying what needs to be removed, as you do in suggesting what can be added
Dedicated to clearly defining projects and measures of success, testing your assumptions and outcomes, and continuously incorporate feedback
Excited to work with stakeholders across a truly global business (including willingness to participate in calls across multiple timezones, and occasional international travel for in-person user research in the UK/EU and United States).
You know how to prioritize ruthlessly and handle responsibilities for a wide number of projects โ focusing your attention on the areas that matter most and taking ownership of deliverables and outcomes.
You like to move quickly, and arenโt afraid of fast growth and rapid change.
Benefits
At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:
The opportunity to be part of a mission driven company and make a difference in peopleโs lives.
Competitive Salary + Equity Options
Flexible working hours
Tech Allowance and Monthly Wellbeing Allowance
Pet-Friendly Sydney HQ
Zoomo eBike
Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't think you tick all the boxes, but believe that you have the skills and capabilities to make an impact, we'd love to hear from you.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where Youโll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment weโve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they needโbacked by our culture of collaboration and diverse thoughtโto continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of todayโs most challenging problems.
At Workiva, youโll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.