\nThe Company \nServing the People Who Serve the People \n\n\nGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. \n\n\nOver the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serveโdriving meaningful change for communities around the globe. \nWant to know more? See more of what we do here. \n\n\nDue to Granicusโ continued growth, the Business Development Team is seeking new team members who will work to identify potential customers, further our partnerships with existing clients and increase the adoption of modern government technology throughout the country.\n\n\nThe Business Development Representative is responsible for prospecting, qualifying, and generating new sales opportunities to help support the Federal, State and Local Sales teams. They will partner with Sales Executives to set up discovery meetings and opportunities with key decision makers in the government. These opportunities will be generated through qualifying inbound marketing campaign leads and strategic outbound communication. This role is for a highly-motivated, ambitious, and results driven individual.\n\n\nThrough strategic partnerships with members of the Sales and Marketing Teams, Business Development Representatives will be exposed to a variety of roles and experiences. This will help develop the skills and business acumen needed to become a top-tier sales professional in the GovTech sector and build a successful career.\n\n\n#UnitedStates\n\n\n\nWhat your impact will look like here\n* โDevelop new business via phone and email to educate and introduce the prospect to the Granicus platform\n* Conduct initial qualification and discover prospect's current environment, pain points, and potential projects\n* Identify appropriate key buying influencers within the target market and their established budget and timeline \n* Follow up with inbound marketing leads and outbound prospects through a strategic outreach plan to generate additional interest in Granicus and qualify for a potential opportunity\n* Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel\n* Collaborate with account executives to create strategic territory plans and develop and grow the sales pipeline to consistently meet quarterly revenue goals\n* Use Salesforce CRM to properly track all sales activities and manage contact/lead data for accuracy\n* Analyze sales pipeline reports and dashboards\n* Granicus is a remote first company (this isnโt temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs.\n\n\n\nYou will love this job if you have\n* You have excellent written and oral communication skills in English\n* You have work and/ or internships experience in sales or marketing, or a degree in business, communications, or another related field\n* You have 1+ year of relevant work experience\n* You can meet and/or exceed set sales and activity metrics\n* You can build strong client relationships\n* You have excellent written and oral communication skills\n* You have effective problem solving, time management, and organizational skills\n* You are proficient in MS Office products\n* Experience with Salesforce or another CRM Software preferred\n\n\n\nThe Team\n* We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.\n\n\n\nThe Culture\n* At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include โ \n* Employee Resource Groups to encourage diverse voices\n* Coffee with Mark sessions โ Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs. \n* Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.\n* We bring in special guests from time to time to discuss issues that impact our employee population \n\n\n\nThe Impact\n* We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place โ quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.\n\n\n\n\n\n\nPotential base salary. Does not include bonus OR commission and benefits.\nCOMPENSATION: $50,000 USD + commission + benefits\n \n\n\nDonโt have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you donโt meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! \n\n\n \nDonโt have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you donโt meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! \n\n\nSecurity and Privacy Requirements\n- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.\n- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.\nThe Team\n- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.\n\n\nThe Culture\n- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be \n a part of our journey. \n- A few culture highlights include โ Employee Resource Groups to encourage diverse voices\n- Coffee with Mark sessions โ Our employees get to interact with our CEO on very important and \n sometimes difficult issues ranging from mental health to work-life balance and current affairs. \n- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee \n population \n\n\nThe Impact\n- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place โ quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.\n\n\nThe Benefits \n\n\nAt Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.\n\n\n- Flexible Time Off\n- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance\n- 401(k) plan with matching contribution\n- Paid Parental Leave\n- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance\n- Group legal coverage \n- And more!\n\n\n \nGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Marketing and Sales jobs that are similar:\n\n
$50,000 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Account Executive will work within the State and Local Government (SLT) Sales Team and focus on new cross-sell sales opportunity creation and win. This role is focused on selling to existing client partners at the local municipality level. They will be responsible for building a market plan, proactive and intentional outreach, and continue through all phases of the sales process culminating in sales win/close. This position is supported by an account specialist team, marketing team, solution consulting team, and technical project managers. \n\n\nCome see the impactful work weโve done on communities across the country (and world!): https://granicus.com/success-stories/ \n\n\nGranicus is a remote first company (this isnโt temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs. \n\n\n\nWhat your impact will look like: \n* Client partnerships range from small towns, villages, and cities under 140K, to counties under 180K population \n* Develop a comprehensive sales strategy and business plans to up-sell and cross-sell new products and services to existing client partners within their assigned territory \n* Work to identify market trends, best practices, referrals, and new opportunity areas \n* Lead all stages of the sales process from lead generation to win/close \n* From cold calls to sales meetings, demonstrations to negotiation \n* Virtual and face-to-face meetings \n* Conduct initial qualification and discovery to determine client's current environment, potential projects, and challenges and goals to determine how Granicus solutions will help them achieve their goals \n* Use an engaging and penetrating discovery process to flush out true sales opportunities \n* Effectively listen and understand where a prospect is today and where they want to be, then develop a persuasive solution & teach the prospect what they may not have known \n* Teach client about market trends, challenges and issues they did not know existed, and share best practices, all in an effort to develop new sales opportunities \n* Prepare engaging presentations and demonstrations to groups ranging from 1 to 25 stakeholders \n* Work with company resources and teams to leverage knowledge in an effort to successfully lead the sales process \n* Build and cultivate relationships both horizontally and vertically through communications and conducting follow-up communications \n* UseโฏSalesforce.comโฏto track all sales activity properly, keep all contact/lead data accurate, create new opportunities, and move opportunities thru all stages of the sales process from lead to win/close \n* Effectively manage your sales funnel and sales forecasting \n* Monitor and communicate target market information accurately to management \n* Exceed KPIs for daily, weekly, and monthly activity goals for calls, appointments, demonstrations, sales meetings, etc. \n* Develop deep personal expertise and understanding of company solutions \n* Identify opportunities for new solutions or functionality of Granicus software \n* Stay current on industry trends and new or innovative approaches \n* Participate in selected industry activities, organizations/associations, and trade-shows as needed \n* Represent Granicus in a positive manner, foster trust, and reinforce thought leadership \n* Other duties as assigned \n\n\n\nYou will love this job if you have:\n* Proven pattern of success in software sales or highly technical consultative sales to business or government \n* Consistent record of outperforming quota in previous field sales position(s) \n* Successful record of managing a sales funnel with deals valuing between $10-$50K of annual recurring revenue \n* Strong understanding of information technology and multiple platforms, and the ability to learn new technologies quickly (LAN/WAN, web design, network security, and Audio/Visual technology) \n* Experience working with various levels of customer leadership teams, from Managers to Directors to C-Level Executives \n* Previous experience with government or parliamentary procedure is a plus \n* Proficient with MS Office product suites \n* Experience usingโฏSalesforce.comโฏis a plus, but not required \n* Exceptional communication, presentation, negotiation, closing, organizational, time management, and teamwork skills \n* Self-motivated and driven to succeed; takes initiative, willing to go the extra mile \n* Ability to problem solve quickly \n* Ability to multi-task and work within a team atmosphere \n* Clear sense of integrity, work ethic, and a sincere interest in building strong relationships that are founded on trust \n* Entrepreneurial spirit \n\n\n\n\n$65,000 - $85,000 a year\n\nSecurity and Privacy Requirements\nResponsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. \n\n\nDonโt have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you donโt meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! \n\n\nThe Team\n- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.\n\n\nThe Culture\n- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be\na part of our journey.\n- A few culture highlights include โ Employee Resource Groups to encourage diverse voices\n- Coffee with Mark sessions โ Our employees get to interact with our CEO on very important and\nsometimes difficult issues ranging from mental health to work-life balance and current affairs. \n- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee\npopulation \n\n\nThe Impact\n- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place โ quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.\n\n\nThe Benefits \n\n\nAt Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.\n\n\n- Flexible Time Off\n- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance\n- 401(k) plan with matching contribution\n- Paid Parental Leave\n- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance\n- Group legal coverage \n- And more!\n\n\nGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing, Legal and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Company \nServing the People Who Serve the People \nGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. \nOver the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serveโdriving meaningful change for communities around the globe. \nWant to know more? See more of what we do here. \n\n\nThe Business Development Manager (BDM) represents Granicus in the UK public sector marketplace with responsibility for client acquisition and revenue growth. This position reports directly to the VP of UK Sales and provides tremendous growth opportunity. Strong candidates will be focused on professional development and motivated to excel.\n\n\nWorking with multiple accounts simultaneously, the BDM has exceptional consultative selling skills, enjoys problem solving and is able to translate the capabilities of multiple technology platforms into specific benefits for a given public sector organisation.\n\n\nThe BDM has expertise selling software and related services to transformation, customer service, engagement, communication, public affairs and technology leadership within the UK public sector and brings a detail-oriented approach to the job and drives the entire sales process from lead generation to procurement working closely colleagues in other functional groups.\n\n\nThe Granicus sales team is a dynamic, results driven group charged with driving new revenue in a young and energised cloud vertical. Ours is a team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people's lives. Join us to make a difference for the company and, most importantly, for our customers.\n\n\n\nWhat your impact will look like here: \n* Generate, develop and close sales opportunities within public sector organisations within the assigned territory\n* Understand complex customer requirements for CRM, self-service, digital transformation, consultation, engagement and communications within the public sector\n* Develop and independently deliver custom presentations on Granicus solutions to revolutionise the prospect's interaction and engagement with the public\n* Develop effective strategies for winning in a competitive environment\n* Manage internal resources, including sales support, marketing, and solution architects/consultants to present a compelling case to prospects\n* Respond to RFPs, PQQs and Tenders โ leading the completion of bid documentation to win new contracts\n* Meet and exceed quarterly and annual sales targets\n* Manage all aspects of sales in your territory including; prospecting, activity tracking, opportunity management, revenue forecasting, contract management, and closing deals\n* Pursue leads generated by yourself and our inbound and outbound marketing efforts\n* Support the management team in developing sales strategies\n* Document all conversations, activities, and emails in our Salesforce CRM\n* Write and present quarterly business reviews to Sales Management, Senior Management\n\n\n\nYou will love this job if you are:\n* 3+ years of field sales experience in CRM, Self-Service, Transformation, CMS, Digital Communications or Consultation/Engagement solutions.\n* Proven track record of regularly achieving or exceeding Sales targets, and ability to evidence how your personal approach to planning, forecasting and delivery has led to this success\n* Understanding of UK government or public sector\n* Confident, competitive, thorough, flexible, and tenacious\n* Proven to be capable of managing multiple active opportunities and meeting sales objectives \n* Capable of selling ยฃ200K+ deals as part of a diverse sales pipeline\n* Goal-oriented and self-motivated\n* Successful working independently as well as in a collaborative team\n* Excited about managing multiple simultaneous priorities in a fast-paced environment \n* Independently accountable for commitments and delivering the best performance by intelligent prioritisation\n* Proven in your ability and passion for prospecting - frequently breaking into new accounts\n* Passionate for Public Sector success\n* Client focused - the desire and ability to understand what drives a client's needs \n* Exceptional communication and presentation skills, both written and oral\n* Significant accomplishments selling enterprise software, CRM, SaaS, Marketing/Communications, CMS or Engagement/Consultation Technology\n* Success selling to Central and/or Local Government entities\n* Impressive track record of C-Level sales activity\n* Deep knowledge of public sector procurement\n* Familiarity with public sector Digital Communication and Citizen Engagement\n* Understanding of Digital Transformation strategies and supporting technologies including\n* Customer Relationship Management (CRM) \n\n\n\nExamples of likely performance metrics:\n* Ability to clearly and concisely articulate the Granicus mission and how our solutions deliver it\n* Project a positive image of oneself and Granicus to others, at all times.\n* Ensure effective self-management and organisation.\n* Ensure and maintain a strong internal and external customer service focus.\n* Maintain effective communication with colleagues and the teams.\n* Operate within the Granicusโ policies, procedures and systems.\n\n\n\n\n\nSecurity and Privacy Requirements\nยท Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.\nยท Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. \n\n\n\n\nDonโt have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you donโt meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! \n\n\nThe Team\n- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.\n\n\nThe Culture\n- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be\na part of our journey.\n- A few culture highlights include โ Employee Resource Groups to encourage diverse voices\n- Coffee with Mark sessions โ Our employees get to interact with our CEO on very important and\nsometimes difficult issues ranging from mental health to work-life balance and current affairs. \n- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee\npopulation \n\n\nThe Impact\n- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place โ quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.\n\n\nGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior, Marketing and Sales jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited Kingdom (Remote)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Company \nServing the People Who Serve the People \nGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. \nOver the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serveโdriving meaningful change for communities around the globe. \nWant to know more? See more of what we do here. \n\n\nWe are looking for candidates who have 1 to 3 years of experience in technical support or customer service role with a bachelorโs degree in computer science or information Technology or equivalent. They are passionate about technology and enjoy helping others. Candidate has excellent problem-solving skills and is patient with customers who are less tech-savvy. They are looking to expand their knowledge and become a skilled technical support agent while progressing within the organization.\n\n\n\nJob requirements\n* Education: Bachelorโs or equivalent degree; or moderate level experience and a Masterโs or equivalent degree.\n* Work experience: 1-3 years of experience in customer service role.\n* Personality traits: Analytical, patient, empathetic, and detail oriented.\n* Motivations: Helping others, problem-solving, and learning new technologies.\n* Goals: To become a skilled technical support agent and progress within the organization\n* Challenges: Dealing with difficult customers, handling high-pressure situations, and keeping up with the fast-paced technology changes\n* Ability to work remotely in night shift in a dedicated space with privacy, with minimum supervision, and prioritize and manage time effectively.\n\n\n\nInterview Process \n* Assessment โ Take a quick assessment.\n* Phone screen โ Speak to one of our talented recruiters to ensure this could be a fit.\n* Language assessment (English).\n* Hiring Manager/Panel interview โ Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.\n* Reference checks โ Provide 2 references so we can hear about your awesomeness.\n* Verbal offer โ Letโs talk numbers, benefits, culture and answer any questions.\n* Written offer โ Sign a formal letter and get excited because we sure are!\n\n\n\n\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBengaluru
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
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This job post is closed and the position is probably filled. Please do not apply. Work for Granicus and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 2 years ago
Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Government ExperienceCloud. Granicus works with more than 5,500 government organizations and connects more than 300 million people in the largest Citizen Subscriber Network of its kind.\n\nAs a UX Researcher, you will join our growing cross-functional UX team and help shape the end-to-end product experience by becoming the voice of our users. An influential member of the Granicus Product Design team, the UX Researcher identifies testable increments of features and functionality - then creates and executes the plan to measure usability, confirm design decisions, and evaluate feature-launch readiness.ย Your insights inform future iterations, and you identify new opportunities for innovation or improvement.ย \n\nThe role reports directly to our Senior Manager, Product Design and will form part of a high-performing team which acts as a central UX resource across our business, from research and design to detail-oriented workshopping and big-picture strategy. This team drives high-level discussions about the overall experience of our users and works to advance our understanding of user workflows within the products.ย In addition to coordinating ongoing generative and evaluative research, you also provide UX design artifacts and usability consultation within our User Stories.ย In this role, you work closely with product managers, product owners, product designers, developers, and QA testers to create, test, and ship new, market-leading improvements to our robust & complex family of government technology products.ย ย \n\nNOTE: Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.\nย \nSalary range between $60,000 - $75,000 + bonus\n*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices inย Colorado.\n\n\nBenefits:ย At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.\n- Flexible Time Off\n- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance\n- 401(k) plan with matching contribution\n- Tuition & Training Reimbursement\n- Paid Parental Leave\n- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance\n- Group legal coverageย \n- Transit and/or parking supplement for office-based employees\n- Free snacks and drinks in our offices\n- And more!\n\nGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal and Medical jobs that are similar:\n\n
$80,000 — $130,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Granicus and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 2 years ago
Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 5,500 government organizations and connects more than 280 million people in the largest Citizen Subscriber Network of its kind.\n\nGranicus is looking for an associate product designer with a deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency. ย No company in the world reaches more people on behalf of public organizations as Granicus โ and this individual will lead the design process from concept through implementation, proactively engaging with our customers for their feedback every step of the way.\nWeโre looking for someone who can build and leverage strong relationships. You will work closely with other Product Designers, Tech Writers, Product Managers, Product Owners, and Engineers to refine our clientsโ experience with Granicus Products. In this role, you will get the chance to use your full range of skills, from user research to interaction and visual design, while continuing to improve efficiencies for government and create a seamless interaction between offices and the constituents they serve.\nGranicus is a remote-first company (this isnโt temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs.\nCome see the impactful work weโve done on communities across the country (and the world!): https://granicus.com/success-stories/\n\nCome learn more about working at Granicus on our website:ย https://granicus.com/careers/\nGranicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.\n\nSalary Range: $60,000 - $70,000 + bonus*\n*starting rate may vary by experience and/or location\n\n#Li-Remote #LI-KG1\n\n\n\nBenefits:ย At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.\n- Flexible Time Off\n- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance\n- 401(k) plan with matching contribution\n- Tuition & Training Reimbursement\n- Paid Parental Leave\n- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance\n- Group legal coverageย \n- Transit and/or parking supplement for office-based employees\n- Free snacks and drinks in our offices\n- And more!\n\nGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Legal and Medical jobs that are similar:\n\n
$80,000 — $122,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.