Tray.io is hiring a Remote Customer Success Instructional Designer
\n \n\nEducation & Enablement- Instruction Designer\n\nLocation - Remote US/UK \n\n\n\nWe believe that everyone can and should automate the tools they use every day.\n\nThe Tray Platform empowers anyone to do more, faster by harnessing automation with the leading, low-code general automation platform.\n\nWith Tray.io, citizen automators throughout (organisations/organizations) can easily automate complex processes through a powerful, flexible platform, and can connect their entire cloud stack thanks to APIs.\n\nYour Mission\n\nThe Instructional Designer will play a key role in educating and enabling our customers, prospects, partners and employees on the Tray.io platform through outcome-based learning objects. \n\nYou will be responsible for collaborating with Subject Matter Experts and translate technical features into tangible training materials driving measurable, attainable, repeatable, and scalable education solutions for technically proficient end users.\n\nAs an experienced instructional designer with engineer/coding experience with a passion for growing start-ups we are looking for someone who can work autonomously and in diverse groups.\n\nWhat you will do:\n\n\nCreate scenario driven learning content including ILT presentation materials, exercise guides, quick-reference materials, eLearning tutorials or multimedia products (video, graphic, audio)\n\nDeliver extensive course materials as well as micro learning content\n\nCollaborate with engineers, product managers, and technical SMEs in order to turn technical information into effective learning content \n\nMaintain a learning library with protocols for promoting and archiving materials.\n\nCollaborate on testing/trial environment protocols to ensure consistent training practices within these environments.\n\nConduct testing on instructor-led course exercises and make configuration changes to trial environment as needed \n\n\n\n\nAbout You:\n\n\nExperience creating technical training content for with SaaS/PaaS environments \n\nExperience incorporating media components (e.g., videos, images, animations or interactive elements) into learning products (e.g., traditional classroom, synchronous and asynchronous online training, web-based training, games and simulations, job aids, testing, instructional videos).\n\nProficient in Microsoft Office, learning/content management systems, and basic HTML\n\nIntellectually curious to understand new technologies\n\nAbility to work with limited supervision and collaborate with a remote team\n\n\n\n\nYour team will fully support you to do your best work\n\nOur team is humble but spirited people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another.\n\nThe heart of Tray is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that havenโt been done before.\n\nWe believe in diversity and equal opportunity.\n\nWe believe that in building diversity we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Education, Cloud and Microsoft jobs that are similar:\n\n
$62,500 — $102,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
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