Do you thrive on data, optimization and guiding Ad Operations?\n\nThen Jobber might be the place for you! We’re looking for a Senior AdTech Operations Manager to be part of our Finance & Operations Department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\n \n\nAs the Senior AdTech Operations Manager, your role is to maintain and advance our measurement capabilities to help Jobber be a leading data-driven organization. You will be responsible for measuring customer behaviour on and across all the digital experiences we build to empower our businesses with valuable insights that help them make better, more informed decisions.\n\nThe role:\n\n\n* Partner with Demand Generation, Business Technology, and Revenue Operations to design and execute end-to-end digital analytics implementations, including requirements, implementation, QA, SQL data wrangling, and reporting\n\n* Architect digital analytics solutions through a standard, universal lens across primarily Jobber’s marketing site, with additional focus on reliability, scalability, performance, and compliance\n\n* Lead any technical troubleshooting on ad tracking issues and provide optimization recommendations\n\n* Be driven by the integrity of analytics data collection, ensuring Jobber can be guided by quality data and insights\n\n* Write documentation for business users, marketers, and web/mobile developers that details the digital analytics solution from both a business and technical perspective\n\n* Use JavaScript, Swift, or Java to write tech specs, code samples, and build digital analytics solutions for web or mobile\n\n* Be a subject matter expert for robust digital analytics solutions for web and mobile application tagging (data layer, JavaScript libraries, SDKs, tag management systems, Firebase, etc.), tracking (clickstream analytics, usability analytics, content analytics, DMP, media pixels, etc.), and reporting (SQL, DBT, LookML, etc.)\n\n* Follow and help define the roadmap for digital analytics implementation to align all stakeholders with the business's top priorities and expected outcomes, assess progress, and recalibrate when required\n\n\n\n\nTo be successful, you should have:\n\n\n* 5+ years of experience implementing digital analytics tracking solutions for web and/or mobile\n\n* 5+ years as a power user or administrator for Adobe Analytics, Google Analytics Universal Analytics, Google Analytics 4, or Snowplow Analytics\n\n* 3+ years defining data layer requirements and structures\n\n* 3+ years of experience as a power user of a tag management system (Adobe DTM/ Launch/Tags, Google Tag Manager, Ensighten, Tealium, etc.)\n\n* Solid experience enabling digital analytics tools, such as Adobe Analytics, Amplitude Analytics, Google Analytics, Google Analytics for Firebase, and other marketing/measurement technologies such as Adobe Audience Manager, Adobe Target, AppsFlyer, Adjust, Branch, DoubleClick Campaign Manager, Display & Video 360, Google Search Ads 360, conversion pixels, etc.\n\n* A good understanding of web standards such as HTML, JS / JSON, etc.\n\n* Experience working with ad platforms such as Google Ads, Facebook Ads, and Bing Ads and app marketing ad platforms such as Apple Search Ads\n\n* Experience with digital analytics QA tools such as Omnibug, Charles, Fiddler, HTTP Toolkit, ObservePoint, etc.\n\n* Knowledge of digital analytics industry trends: tracking libraries and SDKs, 1st party and 3rd party cookies, data layer, tag management systems, report suite configuration, etc.\n\n* Comfort with technical documentation and independently developing innovative, untested solutions\n\n* Comfort and exposure to working with JavaScript, in XCode, or Android Studio\n\n* Comfort working alongside various functional teams (business, product, tech, etc.), across various lines of business\n\n\n\n\nIt would be really great (but not a deal-breaker) if you had:\n\n\n* Product Management, Web Development, or Tech background\n\n* SQL, Google BigQuery, DBT, Looker experience\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, JavaScript, Finance, Java, Mobile, Senior, Marketing and Android jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada

\nOur mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.\n\nWorking with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society. \n\nBlockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users. \n\nYou’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. \n\nAbout MetaMask\n\nWe’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone.\n\nMetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.\n\nOriginally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.\n\nAbout the Role\n\nMetaMask has experienced explosive user growth over the past year as a cryptographic key manager and web3 application development platform. As this user base continues to grow, an immense amount of trust is being placed in MetaMask as a tool that manages and wields their digital authority, controlling assets, identities and more. It is of highest importance to us that we keep our users as safe and secure as possible.\n\nWe are looking for an Application Security Engineer to join our rapidly growing security team to help embed security into all phases of the software development lifecycle. You would work closely with development teams and product managers to ensure MetaMask products are designed and implemented to the highest security standards.\n\nTo apply for this position, you must have:\n\n\n* 6+ years of work experience in a security domain.\n\n* Experience performing security design reviews, threat modeling, or security testing.\n\n* Enthusiasm for writing code, and helping others do the same.\n\n* Solid written and verbal communication skills.\n\n* Familiarity with the Ethereum blockchain and Decentralized Applications.\n\n* Familiarity with JavaScript & Typescript.\n\n* Proactiveness and be self-driven to be successful working in a remote environment.\n\n* Relevant knowledge of modern web and mobile app security landscape, real-world attacks and mitigations.\n\n* A belief in our mission and values.\n\n\n\n\nBonus points:\n\n\n* Blockchain expertise.\n\n* Past experience educating or mentoring.\n\n* Experience working on a development team.\n\n* You’ve found a vulnerability in MetaMask.\n\n* You’re a MetaMask user!\n\n\n\n\nResponsibilities\n\n\n* Support product teams as they develop new features by conducting design reviews, threat modeling, security testing, and code reviews.\n\n* Assess potential security vulnerabilities within our applications, and work with development teams to ensure remediation in our established SLAs.\n\n* Identify gaps in MetaMask’s secure software development life cycle (SSDLC), and take initiative leading efforts to address them.\n\n* Determine the root cause and severity of vulnerabilities reported to us through our bug bounty platform.\n\n* Participate and contribute to team meetings, roadmap planning, and discussions.\n\n* Validate that security patches address reported vulnerabilities and test for any potential bypasses\n\n* Document identified vulnerabilities in a way that allows for our engineering team to take quick action.\n\n* Proactively prevent future occurrences of a vulnerability through developing automation, security controls, and educating developers.\n\n* Write code to support the development of security engineering projects, or fix vulnerabilities in MetaMask client applications.\n\n\n\n\nAbout Consensys\n\nOur mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.\n\nWorking with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society. \n\nBlockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users. \n\nYou’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.\n\nWhy join Consensys? Here are some of the perks of being part of a unique organization like Consensys:\n\nOne of the most recognized tech companies in the blockchain ecosystem globally. A work experience at Consensys is a tremendous reference for your future career. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.\n\nThe forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.\n\nA dynamic startup environment with deep roots. We are one of the earliest blockchain companies and a leader in the space. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. \n\nDeep technical challenges. Blockchain technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.\n\nContinuous learning and improvements. You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game.\n\nDon't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.\n\nIt is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.\n\nThe salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD [$100,000-$201,000]\n\nConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).\n\nThe salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.\nUS pay range (not including bonus, equity or other benefits)\n\n$100,000—$201,000 USD\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Web3, Crypto, Ethereum, JavaScript, Education, Mobile, Senior and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGLOBAL - Remote

\nWHY DEPT®?\n\nWe are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.\n\nOur culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. \n\n \n\nTHE ROLE\n\nThe future of digital media lies at the intersection of creative, media, content, data, and platforms. Understanding the impact of people, process, and technology on these pillars is critical for advancing our clients’ digital maturity and ensuring that we are making faster, smarter decisions to drive real business outcomes for our client roster. The ad-tech/mar-tech space is messy, and our goal is to simplify business challenges through best-in-class platform solutions. \n\nThe Senior Data Technology Engineer will own relationships with stakeholders and various client-side departments to oversee design, development, and utilization of data for digital analytics platforms such as Google Analytics and will assist with the management and implementation of DMPs, CDPs, MTAs, media tracking and tag management platforms. The ideal candidate will be able to lead projects and help support the team in the implementation, validation and ongoing support of various tracking and tag management platforms.\n\nAs a part of our Data Solutions team - we are looking for a candidate who is innately curious about the role that technology and AI plays in helping our clients meet the needs of change in today’s world. You believe that built-for-purpose solutions, not just platforms, are the way to tackle challenges around automation, media & creative activation, and measurement. In this role, you’ll have the opportunity to shape what a best-in-class Data Solutions practice will look like within a leading digital agency, and help lead the development of our partnership and collaboration with major tech players like Google, Amazon, Meta, among many others. \n\nYou’ll be responsible for:\n\n\n* Distilling client business objectives into meaningful and purpose-built solutions\n\n* Lead and own projects in their entirety, including, but not limited to, creating project plans and documentation, communicating progress and roadblocks to internal and external stakeholders, and seeing projects through to completion.\n\n* Develop and execute a strategic roadmap for digital transformation, leveraging data and analytics tools to enhance operational efficiency, client satisfaction, and business growth\n\n* Lead data onboarding processes, ensuring compatibility and effectiveness in digital campaigns.\n\n* Configure and maintain tag management systems for optimal data capture and analysis via platforms such as but not limited to Google Tag Manager, Tealium, Segment, etc.\n\n* Assist with technical/tag audits of clients websites and present findings/recommendations to stakeholders in a well-designed, clear and actionable fashion.\n\n* Stay up-to-date with the latest trends, tools, and technologies in the advertising and digital marketing industry, particularly those related to ad-tech and mar-tech, cloud, creative, and analytics platforms\n\n* Evaluate and enhance data quality, analytics capabilities, and reporting methodologies.\n\n* Collaborate with clients to develop and refine data strategies, ensuring alignment with business objectives.\n\n* Collaborate with cross-functional teams, including client partners, activation specialists, planning & strategy, and creative, to implement and integrate digital transformation initiatives effectively for DEPT clients\n\n* Support and manage relationships with key vendors, ensuring optimal service levels and value for the agency\n\n* Evaluate and select external vendors and technology partners as needed, ensuring they align with the agency's needs and can support digital transformation initiatives\n\n\n\n\nYou’ll need to have:\n\n\n* 3+ years of relevant web and digital analytics experience.\n\n* Deep understanding of current data privacy regulations and compliance.\n\n* Ability to lead complex projects and communicate effectively with diverse stakeholders.\n\n* Candidate must possess the ability to identify business growth opportunities and develop strategic recommendations to support the growth of client relationships.\n\n* Expertise in the Ad-tech and Web Analytics (e.g Google Analytics) space, Data Management (e.g Adobe Audience Manager, Oracle DMP, Lotame), Attribution, and privacy tools.\n\n* Experience with Cloud Databases (e.g Snowflake, Big Query) and SQL\n\n* Certifications in Google Marketing Platform, public cloud platforms (Azure, AWS, GCP), data privacy, or related areas are preferred.\n\n* Expert-level experience with Tag Management platforms (e.g Adobe DTM, GTM, Tealium).\n\n* Expert in custom JavaScript for data collection platform implementation.\n\n\n\n\nAdditional things that will impress us:\n\n\n* Experience w/ AI tools to develop and automate client solutions (ML, NLP, CV, Data mining, Data science) \n\n* Experience with Data Clean Rooms (ADH, Habu, InfoSum, Amazon, etc) \n\n* Experience with Cookie Solutions such as Cookie Bot, OneTrust, etc.\n\n\n\n\n \n\nWHAT DO WE OFFER?\n\nWe are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:\n\n\nHealthcare, Dental, and Vision coverage\n\n401k plan, plus matching\n\nPTO\n\nPaid Company Holidays\n\nParental Leave\n\n\n\n\nThe anticipated salary range for this position is $70,000-$100,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. \n\n\n \n\nWE SUPPORT YOU BEING YOU: \n\nDEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. \n\nDEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. \n\nWe are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. \n\nDEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. \n\nLearn more about DEPT®\n\n \n\nDIVERSITY, EQUITY, & INCLUSION\n\nAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.\n\nNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. \n\nWe also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.\n\nWant to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.\n\n#LI-Remote #LI-Hybrid #LI-Onsite \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Cloud, Senior, Marketing and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAt Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. \n\nWe’re looking for a Technical Customer Support Associate to help empower our customers to do their best work and make Webflow the best product possible. \nAbout the role \n\n\n* Location: Remote-first (United States; BC & ON, Canada) \n\n* Required time zones: Americas (US / Canada)\n\n* Full-time 40 hours per week (Working Saturday and Sunday)\n\n* Our cash compensation amount for this role ranges from $69,000 - $81,000 for most US locations and $77,000 - $89,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.\n\n* Reporting to a Senior Manager, Technical Support \n\n\n\n\nAs a Technical Customer Support Associate, you’ll … \n\n\n* Provide consistently high-quality customer experiences for all Webflow customers \n\n* Help customers in support queues using applications including but not limited to Zendesk and Jira\n\n* File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience\n\n* Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and services. \n\n\n\nAbout you \n\nYou’ll thrive as a Technical Support Associate if you:\n\n\n* Have demonstrated experience with providing high-touch customer support over email, phones and live chat in SAAS or technical customer service \n\n* One to two years experience working in a technical support environment\n\n* Ability to self learn and keep up with an evolving product and technical features\n\n* Possess a deep understanding of Webflow products or have experience with other web design tools or platforms\n\n* Understand HTML, CSS, DNS, Javascript or have advanced understanding of Webflow\n\n* Exhibit analytical reasoning and critical thinking skills for technical troubleshooting \n\n* Have the ability to learn new digital tools quickly\n\n* Work autonomously, creatively, and kindly with your teammates while empowering and supporting those around you\n\n* Practice radical candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others\n\n* Advocate for others – including customers and colleagues – and you want to build a career in customer support!\n\n* Have demonstrated written and verbal communication skills in the English language \n\n* Experience working with Zendesk and Confluence \n\n\n\n\nEven if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.\n\nOur Core Behaviors:\n\n\n\n* Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.\n\n* Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.\n\n* Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.\n\n* Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.\n\n\n\nBenefits & wellness\n\n\n* Equity ownership (RSUs) in a growing, privately-owned company\n\n* 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness\n\n* 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.\n\n* Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program\n\n* Access to mental wellness coaching, therapy, and Employee Assistance Program\n\n* Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth\n\n* Professional career coaching, internal learning & development programs\n\n* 401k plan and financial wellness benefits, like CPA or financial advisor coverage\n\n* Commuter benefits for in-office workers\n\n\n\n\nTemporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.\nBe you, with us\n\nAt Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.\nStay connected\nNot ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. \nPlease note:\n\nTo join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.\n\nIf you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.\n\nWebflow Applicant Privacy Notice \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, JavaScript and Senior jobs that are similar:\n\n $57,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAt Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. \n\n We’re looking for a Technical Customer Support Specialist to help empower our customers to do their best work and make Webflow the best product possible. \nAbout the role \n\n\n* Location: Remote-first (United States; BC & ON, Canada) \n\n* Required time zones: Americas (US / Canada)\n\n* Full-time 40 hours per week (Working Saturday and Sunday)\n\n* Our cash compensation amount for this role ranges from $77,000 - $97,000 for most US locations and $85,000 - $108,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.\n\n* Reporting to a Senior Manager, Technical Support \n\n\n\n\nAs a Technical Support Specialist, you’ll … \n\n\n* Provide consistently high-quality customer experiences to all Webflow customers \n\n* Help customers in support queues using applications including but not limited to Zendesk and Jira\n\n* File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience\n\n* Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and services. \n\n\n\nAbout you \n\nYou’ll thrive as a Technical Support Specialist if you:\n\n\n* Have demonstrated experience with providing high-touch customer support over email, phones and live chat in SAAS or technical customer service \n\n* Two to five years experience working in a technical support environment\n\n* Ability to self learn and keep up with an evolving product and technical features\n\n* Be able to build leadership skills by sharing functional knowledge with junior team members\n\n* Possess a deep understanding of Webflow products or have experience with other web design tools or platforms\n\n* Understand HTML, CSS, DNS, Javascript or have advanced understanding of Webflow\n\n* Exhibit analytical reasoning and critical thinking skills for technical troubleshooting \n\n* Have the ability to learn new digital tools quickly\n\n* Work autonomously, creatively, and kindly with your teammates while empowering and supporting those around you\n\n* Practice radical candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others\n\n* Advocate for others – including customers and colleagues – and you want to build a career in customer support!\n\n* Have demonstrated written and verbal communication skills in the English language \n\n* Experience working with Zendesk and Confluence \n\n\n\n\nEven if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.\n\nOur Core Behaviors:\n\n\n\n* Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.\n\n* Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.\n\n* Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.\n\n* Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.\n\n\n\nBenefits & wellness\n\n\n* Equity ownership (RSUs) in a growing, privately-owned company\n\n* 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness\n\n* 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.\n\n* Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program\n\n* Access to mental wellness coaching, therapy, and Employee Assistance Program\n\n* Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth\n\n* Professional career coaching, internal learning & development programs\n\n* 401k plan and financial wellness benefits, like CPA or financial advisor coverage\n\n* Commuter benefits for in-office workers\n\n\n\n\nTemporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.\nBe you, with us\n\nAt Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.\nStay connected\nNot ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. \nPlease note:\n\nTo join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.\n\nIf you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.\n\nWebflow Applicant Privacy Notice \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, JavaScript and Senior jobs that are similar:\n\n $57,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAbout The Role\n\nThe Gateway Technology team is looking for an experienced Javascript Engineer to join our BOS Web Engine team’s effort to build an experimental runtime/rendering layer aimed at replacing the Discovery Virtual Machine with a full-featured React (or Preact) environment, enabling access to the greater web ecosystem including NPM dependencies. \n\nWe are looking for a productive, pragmatic, empathetic collaborator to join the team. Someone who is excited by challenging technical problems, has proficiency in low-level browser APIs, and familiarity with framework rendering pipelines (i.e. React or Preact).\n\nWhat You'll Be Doing\n\nThis position requires working on open source projects within a team of full stack and front-end engineers, communicating very closely with internal engineering teams and the community of developers building upon core components of the blockchain operating system.\n\n\n* Working with full stack and front-end engineers on achieving the vision of the BOS Web Engine;\n\n* Work on a collaborative and globally distributed team of world class experienced engineers, providing an opportunity to learn and grow your technical skill set.\n\n* Interface with many open-source projects where you might be asked to represent the NEAR organization\n\n\n\n\nWhat We're Looking For\n\n\n* Deep familiarity with web standards\n\n* Fluency in Javascript/Typescript\n\n* Fluency in React or Preact\n\n* Strong communication skills and the ability to remain calm under pressure\n\n* Experience working with a fully remote team and the skills to excel at working in a remote environment\n\n* You should be familiar with the full stack and front-end development\n\n* A solid understanding of CSS\n\n* Bachelor's Degree in Computer Science or related fields is a must\n\n\n\n\nWe'd Love If You Have\n\n\n* Experience building UIs which managed multiple browsing contexts\n\n* Open source contributions and previous or continued involvement in open source communities\n\n* Familiarity with other crypto or blockchain technologies\n\n* Experience working at a startup\n\n* Deep knowledge of the React or Preact render pipeline\n\n\n\n\nHere’s What Our Interview Process Looks Like\n\nOur interviews take place via Zoom and typically consists of the following stages:\n\n\n* Internal Recruiter Call (30 to 45 minutes)\n\n* Meet with the Hiring Manager (30-45 minutes)\n\n* Technical Interviews (3 x 60 minutes) \n\n* Pagoda Values Interview (30 to 45 minutes)\n\n\n\n\nCompensation \n\nThe base salary range for this role is $165,750 - $195,000, which represents the salary range applicable to US locations only. This does not include bonus, incentives, or benefits.\nThe actual base pay within the range is dependent upon many factors, including: leveling, relevant skills, and work location. If you are based outside of the US, we there are other geographic considerations that may impact your final compensation. Your recruiter can share more about the compensation and benefits applicable to your preferred location during the hiring process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto, React, JavaScript, Senior, Excel and Engineer jobs that are similar:\n\n $60,000 — $102,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States