\nRainFocus, one of the most innovative software companies, is in search of an exceptional Digital Marketing Manager.\n \nAbout RainFocus\nRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.\n\n\nAbout the Role\nAs a Manager, Digital Marketing you will lead the strategy for lead acquisition programs, paid campaigns, and digital activities across RainFocus’ online platforms, and is responsible for bringing to life the digital marketing strategy to deliver against key performance indicators (KPIs) and business goals. The Manager works in close collaboration with internal teams to understand and recommend how internal workflows should align to marketing strategies in terms of generating awareness, bringing new leads, increasing user engagement, and actively moving users through the funnel. In this capacity, the Manager also defines key metrics to measure channel effectiveness and optimize paid efforts to deliver return on investment (ROI), and act as a change agent across stakeholders to implement optimizations and best practices.\n\n\n\nEssential Responsibilities\n* Oversee paid digital campaign channels and performance, including but not limited to Google Adwords, Demandbase, and social platforms like Facebook, LinkedIn, and Youtube\n* Create successful, repeatable campaign strategies in partnership with Marketing teams, including targeting recommendations, channel distribution, and post-lead acquisition workflow to drive optimal conversion rates, meetings, and pipeline\n* Forecast results/targets utilizing real-time platform and Customer Relationship Management system (CRM) data to assist internal teams with budget allocation and strategic planning\n* Prepare and report in a regular cadence performance for campaigns, channels, KPIs, and business goals and highlight key areas of importance and recommended optimizations\n* Establish and maintain a testing strategy across all properties, including ad creative, landing pages to prove hypotheses and scale improvements, learnings across marketing teams\n* Make recommendations on the ongoing website strategy, including technical and content recommendations, to improve SEO, user experience\n* Manage various campaign requests in a timely manner across marketing stakeholders, including agency timelines, review coordination, and performance reporting\n* Support internal teams with the delivery of acquisition and business goals\n* Maintain a deep understanding of the competitive landscape across RainFocus’ business lines to identify gaps and take advantage of opportunities\n* Develop and define metrics, procedures, and workflows in collaboration with applicable stakeholders to launch campaigns, track performance, and drive efficiency\n* Benchmark current marketing activities, practices, performance, and develop a long-term strategy and associated recommendations for continual improvement.\n\n\n\nRequired Skills and Experience\n* Bachelor’s degree required (in Marketing, Marketing Analytics, Business preferred); or an equivalent combination of education and experience\n* A minimum of 3 years of digital marketing experience; agency experience a plus\n* A minimum of 3 years’ experience in a B2B marketing environment\n* Hands-on experience with Google AdWords, Facebook, and LinkedIn\n* Experience translating campaign goals to multi-channel, digital strategy targeting key personas\n* Strong collaboration and leadership skills, with the ability to work cross functionally and bring alignment amongst stakeholders\n* Advanced analytical and storytelling skills\n* Advanced knowledge of search engine marketing and SEO best practices\n* Experience reporting on marketing performance, and communicating marketing insights that impact sales outcomes\n* Strong project management skills and ability to manage competing priorities and deadlines\n* Proficient with Google Analytics and other web analytics reporting platforms\n* Strong written, verbal communications and presentation skills\n* Experience with ad and content syndication platforms preferred (i.e. Youtube, Bing Ads, or ABM-providers)\n* Experience with marketing automation and CRM platforms preferred (i.e. Marketo, Salesforce, Drift)\n* Demand generation or customer lifecycle marketing support experience preferred\n\n\n\n\n\n\nWhy work at RainFocus?\nAt RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.\n\n\nAs a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. \n\n\nWhat are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing and Sales jobs that are similar:\n\n $40,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAny State

\nAbout Mast Reforestation (Mast): \n\n\nAs the leading end-to-end reforestation company in the U.S., Mast is on a mission to make reforestation scalable. As bigger and hotter fires destroy more forestland every year, Mast provides fast, resilient forest restoration for landowners impacted by devastating wildfires. As the only vertically-integrated reforestation company in the industry, Mast has removed the financial, procedural, and seed supply barriers that typically stand in the way of getting reforestation done.  Mast collects native, diverse seed species and manages site preparation, planting, and ongoing monitoring, delivering high quality projects.  By assembling first-of-its-kind third party capital, Mast delivers these projects at no-cost to landowners.  With trusted forestry companies Silvaseed and Cal Forest in its portfolio, Mast is the largest seed bank and reforestation container stock producer in the Western U.S. Mast is also an innovation center for the non-timber forestry supply chain, developing various biological and technical products for achieving land management goals more efficiently. To learn more, visit www.mastreforest.com and watch this video of our recent Montana project (hyperlink: https://www.mastreforest.com/reforestation)\n\n\nIf you’re inspired by our work, we’d encourage you to apply!\n\n\nWhat you'll be doing:\n\n\nThe VP of Sales will be responsible for scaling Mast’s revenue by managing the two small teams generating a pipeline of growth on both sides of our business: securing post-fire landowner reforestation projects and selling the carbon credits that fund that work. In the first six to twelve months you’ll work both as an individual contributor and team manager as a new product is brought to market. Once processes are established and the pipeline becomes more robust, you’ll focus on nurturing the team and pipeline growth while evolving our systems and processes. The outcome of your work will be the advancement of carbon offset projects that will result in thousands of legally protected acres of post-fire forest being restored while removing thousands of tonnes of carbon from the atmosphere over the ensuing decades.\n\n\n\nJob Responsibilities - Grow Revenue:\n* Provide on-going direction on a customer specific go to market strategy to ensure a robust sales funnel\n* Lead the Originators and Carbon Market Partnership Directors to pilot innovative approaches that grow our addressable market\n* Evaluate partnerships and M&A opportunities that accelerate the business\n* Partner with Product to advance due diligence processes by carbon buyers, registries, and ratings agencies\n* Build and grow relationships with customers, partners, registries, rating agencies, and financiers that can be leveraged to achieve the company’s objectives\n* Partner with Finance and company leadership to develop a pricing strategy\n* Clearly define the sales motion and build the systems and processes that support it. Incorporate methodologies for continuous improvement\n* Drive a data-centric culture utilizing salesforce to drive funnel metrics, reporting, and analysis\n* Work with the CEO and leadership team to personally negotiate and shepherd high profile deals to closure as appropriate\n* Partner with People Operations to create appropriate incentives for the sales organization\n\n\n\nJob Responsibilities - Grow the Company:\n* Represent the voice of the customer within the Mast leadership team\n* Make strategic connections between landowner, carbon credit, and nursery sales to strengthen our business model\n* Partner with Marketing to develop an integrated content strategy that builds company brand while delivering business results\n* Be a strong advocate for systems, processes, and governance that optimize work between teams and streamline our business operations\n* Be a role model customer-centric behavior for the entire organization\n\n\n\nQualifications:\n* 10+ years of sales experience scaling an enterprise sales organization\n* Understanding of voluntary and regulated carbon markets including credit types, offset methodologies, standards bodies, ratings agencies and the ecosystem of players in these markets.\n* Deep understanding of project development, project lifecycle, financial models and contract negotiation\n* Strong counter-party negotiating skills and consensus building in multi-faceted customer negotiations\n* Ability to build, manage and grow an interdisciplinary team across multiple, multi-phase complex customer engagements moving towards customer agreement simultaneously\n* Highly personable in person or over the phone matching customer need to contractual obligation\n* Deep experience in CRM (SalesForce preferred) platforms and experience with company-wide integration and reporting\n* Mission-oriented individual looking for an opportunity to mitigate climate change\n* Ability to travel (20%)\n\n\n\nPreferred Qualifications\n* Experience with carbon credit sales and an existing network with buyers\n* Experience in the forest industry with an understanding of the complexities and timelines associated with high quality reforestation projects\n* Experience in real estate including exposure to commercial buyers, tribes, and land trusts\n* Experience with public sector sales at the local, state, and federal levels\n\n\n\n\n\n$170,000 - $210,000 a yearSalary posting and Benefits of working at Mast Reforestation and its subsidiaries: \nThe compensation package includes a base salary plus numerous benefits (see below).  As of October 2024, the geo-located base salary for this role falls within this band: $170,000-$210,000 per year. This position is qualified for incentive compensation. We’ll determine the final base salary based on the candidate’s relevant experience, skills level and residing location during the hiring process.\n\nMast Reforestation, Silvaseed & Cal Forest offer:\n\n\n- Competitive salary\n- Location-based compensation\n- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans\n- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents.  \n- Company paid Short Term Disability insurance and Group Term Life insurance\n- Company’s incentive stock options (ISO) for eligible employee groups\n- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.\n- Commuter Benefits in eligible cities\n- 6 paid holidays.  Two company-wide closing weeks per year.  \n- Flexible PTO for Salaried employees.  Generous PTO accrual for Hourly employees.\n- Allowances for out-of-state employees\n- Relocation support for out-of-state employees\n- Our Seattle office is dog friendly!\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nCompany Description\nSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 11 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.\n\n\nEven though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.\n\n\n\n\nCustomer Success at Swiftly \nThe Scaled Customer Success Manager role is part of the Customer Success organization at Swiftly and engages with our SMB customers to understand their core challenges and act as a partner in creating the solution. The Customer Success team has two north star objectives: retain our customers’ business and grow opportunities within the customer base. The team cares deeply about the problem we’re solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team. The  Customer Success team is guided by Swiftly values – team, communication, feedback, growth, diversity, impact – and often combines several values to solve problems and deliver value to our customers. \n\n\n\nResponsibilities\n* Manage a large portfolio of Swiftly SMB Transit customers in North America, leveraging tech-touch to effectively engage them, driving up retention rates and potential growth opportunities.\n* Inform and influence our overall SMB growth strategy.\n* Work with Sales team partners to expand our customer base through tailored Swiftly consultations, demos and standard processes on Swiftly product capabilities.\n* Assist the Sales Team by providing industry connections, insights, and general support.\n* Design and run at-scale outreach campaigns to key Swiftly users to assist with Swiftly adoption.\n* Work cross-functionally with product team partners on customer strategies to further Swiftly’s mission.\n* Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return on investment from Swiftly.\n* Identify and engage new Swiftly users within our SMB customer base to increase monthly active users and create stickiness.\n* Proactively identify customers who aren’t maximizing their opportunities with Swiftly and reach out to create an action plan to help them achieve success.\n* Leverage data and insights to shape your approach, inform your discovery, and bolster your recommendations \n* Forecast and mitigate risk, ensuring growth, and drive customer satisfaction \n* Guide advanced product features and integrations.\n* Ensure the CRM (Salesforce) is updated frequently and reflects current customer and opportunities status and risks with up-to-date account information.\n* Develop and deliver digital Executive Business Reviews to agency leadership and executives that prove value while advancing the account strategy.\n* Manage competitive and noncompetitive procurement for renewals (including responding to RFPs, writing sole source justification, and navigating cooperative purchasing agreements).  \n* Work with agency decision-makers to identify budget and procurement paths.  \n* Serve as a representative of Swiftly to and a thought leader within the industry, including attendance and participation at conferences, potentially participating in webinars, workshops, working groups, etc.\n\n\n\nAbout You\n* 3+ years experience at a fast-growing SaaS software company \n* You have a track record of success in your current Customer Success or Account Management role\n* Experience in managing a large volume of accounts\n* Exceptional organizational skills, with the ability to multitask a high volume of opportunities at all times \n* Strong intuition and ability to thrive with minimal direction: you can ideate and execute on a plan effectively, think strategically, and balance multiple, competing priorities  \n* Excellent communication and a proven ability to work cross-functionally \n* Written and oral communication skills - You must be able to convey technical information from beginner-level users to developers when engaging with customers\n* You’re highly adaptable, easily acclimating to a rapidly changing business and industry\n* You love getting to know new people and helping them solve their business problems\n* You’re dynamic, agile and nimble. You want a landscape that challenges you and changes shape vs. remains static \n* You have experience and interest in diving into new products and software systems and can quickly learn and understand how new products work and how customers can get value out of them\n* You’re data-driven and have experience with tools like SFDC, ChurnZero, Zendesk, PowerBi.  \n* You’re not satisfied with the status quo, and you’re driven by continuous improvement and positive customer experiences \n* A strong ability to listen to various stakeholders and synthesize relevant information \n* Experience working with public transportation or passionate about the future of transportation, mobility, and cities, with an interest in the role of transportation technology \n\n\n\n\n\n\n**FOR U.S. CANDIDATES ONLY:**\nIn accordance with pay transparency laws: the approximate salary range for this role is $87,000 to $123,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location within the United States. Note: salary ranges for non-U.S. candidates may be higher or lower than the U.S. numbers above depending on location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.\n\n\nBeyond the Skills:\nWe are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:\n• Team. Together, we are more effective and better supported\n• Impact. Drive impact for our customers, our company, and all of our teams\n• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths\n• Communication. Assume others internally and externally have good intentions\n• Feedback. We share feedback because we want each other to grow professionally and personally\n• Growth. Foster personal, professional, and company growth\n\n\nBenefits:\n• Competitive salary\n• Stock options for every employee\n• Medical, Dental and Vision\n• 401k with Employer Match\n• Flexible Spending Account (FSA)\n• Home office setup reimbursement \n• Monthly cell/internet reimbursement\n• Monthly "Be Well" stipend \n• Flexible PTO with a required minimum\n• Flexible work environment\n• 16-17 paid holidays - including 4 holidays in months without US national holidays in 2024\n• 8 fully paid weeks of leave for child birth/adoption\n\n\nTravel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently. \n\n\nWe are a truly mission-driven culture that is set to change the world of transit\n\n\n\n\nWe are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.\n\n\nBecause we work with public agencies, we participate in E-Verify. \n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n $55,000 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nYour Role:\n\nAs a Technical Account Manager (TAM) at Vectra, you'll play a pivotal role in fostering strong relationships with our enterprise customers. You'll be responsible for understanding their unique business needs and goals, and providing tailored guidance to maximize the value they derive from our cybersecurity solutions.\n\nYour Impact:\n\nLeveraging your deep understanding of Vectra products and cybersecurity best practices, you'll guide customers through their entire journey, from onboarding to value realization and expansion. By building strong relationships with key stakeholders, you'll ensure customer satisfaction, drive adoption, and identify opportunities for growth.\n\nResponsibilities:\n\n\n* Customer Relationship Management: Cultivate and nurture strong relationships with enterprise customers, serving as their trusted advisor and advocate.\n\n* Value Delivery: Proactively guide customers towards realizing the full potential of their Vectra investment through strategic guidance and support.\n\n* Technical Expertise: Provide technical expertise and support to ensure seamless integration into customers' environments.\n\n* Growth Opportunities: Identify and pursue expansion opportunities within existing customer accounts, collaborating closely with the sales team to drive revenue growth.\n\n* Risk Mitigation: Assess renewal risks and develop proactive strategies to address potential challenges.\n\n* Crisis Management: Respond effectively to customer incidents and crises, coordinating cross-functional teams to ensure timely resolution and minimize disruption.\n\n* Program Development: Create and implement repeatable programs and processes to optimize product adoption, usage, and alignment with customer business objectives.\n\n* Metrics Tracking: Monitor and report on key performance indicators (KPIs) to measure customer satisfaction, health, adoption rates, and overall success.\n\n* Customer Visits: Travel to customer sites as needed to provide in-person support and build stronger relationships.\n\n\n\n\nRequirements:\n\n\n* Technical Foundation: A solid understanding of network security, enterprise software, and cybersecurity best practices.\n\n* Customer-Facing Experience: Minimum of 5 years of experience in a customer-facing role, preferably within enterprise subscription-based vendors.\n\n* Enterprise Expertise: Proven track record of successfully supporting high-touch enterprise customers.\n\n* Security Knowledge: Familiarity with security product lines (firewalls, sandboxing, SIEM, forensics).\n\n* Technical Proficiency: Understanding of TCP/IP, DNS, VPN, and SSL technologies.\n\n* Project Management: Strong project management skills with a focus on detail and execution.\n\n* Customer Empathy: A passion for delivering exceptional customer experiences and driving business outcomes.\n\n* Relationship Building: Proven ability to establish and maintain strong relationships with C-level executives.\n\n* Communication Skills: Excellent written and verbal communication skills, including strong presentation abilities.\n\n* Analytical Skills: Strong analytical and problem-solving skills to identify opportunities and address challenges.\n\n* Bachelor's Degree: Relevant Bachelor's degree, preferably in computer science or a related field.\n\n\n\n\nBy joining our team, you'll have the opportunity to make a significant impact on the success of our enterprise customers and contribute to Vectra's continued growth.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n $55,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States

\n\nJob Description\n\n\nAs a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and services assistance to enterprises/service providers. You will interact with customers in a professional and efficient manner to resolve their highest priority challenges along with driving product adoption & best practices.  All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM owns and manages the post-sales technical relationship with Zscaler customers and ensures that Zscaler is and continues to be considered a key technology partner within the account.  The TAM will work closely with the Field Sales Team, Customer Success and TAC to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract.  The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within their accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols, information security and networking is required.\n\nResponsibilities/What You'll Do: \n\n\n* Manage, escalate, and drive satisfactory resolution of customers' technical, service and infrastructure issues based on Zscaler products and technologies.\n\n* Manage implementation and consulting projects, where you would be expected to plan, schedule and implement Zscaler  solutions (ZIA, ZPA, ZDX etc.) for customers or service providers.\n\n* Help develop, drive implementation of and maintain best practices for effective operation of Zscaler products\n\n* Expected to own technical escalations from the region and drive them to resolution.\n\n* Expected to assist on rare occasions when contacted by assigned Enterprise accounts for critical business impact P0/P1 escalations during non-operational hours.\n\n* Create and facilitate communication channels between the account and product management/engineering teams in Zscaler.\n\n* Proactively inform customers about cloud updates, upgrades and ensure necessary action to maintain availability and customer satisfaction.\n\n* Provide on-site and virtual product training to assigned Enterprise accounts.\n\n* Pro-actively develop and deliver notifications of new Zscaler products and technologies to assigned Enterprise accounts.\n\n* Pro-actively monitor reporting and consumption information along with policy configurations of Zscaler technologies at customer sites and make on-going recommendations to enhance overall experience.\n\n* Help develop and maintain content in both internal and customer-facing Knowledge Bases.\n\n* Maintain intimate knowledge of all Zscaler products and services.\n\n* Provide clear and constructive product feedback to Zscaler Product Management based on customer requirements to help shape the future of the platform.\n\n\n\n\nQualifications\n\n\n\n* 4-5 years of technical engagement experience with accounts (either pre or post-sales) is preferred.\n\n* Experience in implementing/supporting web and/or network security solutions.\n\n* Experience in the high-tech networking and information security industry.\n\n* Committed desire to provide customer satisfaction.\n\n* Strong written and verbal communication skills.\n\n* In-depth understanding of enterprise networks and infrastructure.\n\n* Strong Troubleshooting and customer management skills is a must.\n\n* In-depth understanding of TCP/IP, including reading packet captures and general diagnostics is required.\n\n* Understanding of modern authentication frameworks and platforms (e.g. SAML, SCIM, Okta, Azure AD etc.) is required.\n\n* Practical understanding of system administration (Windows, MacOS, Linux etc.) is required.\n\n* Experience with FreeBSD and Linux in general is desired.\n\n* Practical understanding of common Internet protocols (e.g. HTTP, SSL/TLS, DNS, FTP etc.) is required.\n\n* Basic Shell Scripting/Programming Experience (bash, Perl, etc.) is an added advantage.\n\n* SQL experience is an added advantage.\n\n* Understanding of various routing and switching architectures (Cisco, Juniper, etc.) is an added advantage.\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Cloud, Sales and Linux jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nHello there! Thanks for dropping by 👋\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customers’ quest to enter the cloud era.  \n\nThe Hospitality Professional Services team is responsible for Lightspeed’s premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat you’ll be responsible for: \n\n\n* Acting as the implementation’s technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeed’s premium customers may face and take the initiative to liaise with our company’s Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat you’ll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time.  \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada

\nThis Role\n\nPure Storage is looking for an operationally sound, accomplished and highly motivated District Manager who can lead and build a team. This role will be fully responsible for setting the executive strategy and direction for one or more global accounts within the Financial Services Industry. The successful candidate will have the ability to establish strong business relationships at the executive level, lead key sales presentations, and provide strategic direction to the sales team while coordinating multiple resources within an account to successfully close business for Pure Storage.\n\nWhat You Will Be Doing\n\n\n* Lead and inspire a high-performance sales culture that represents Pure and delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team\n\n* Provide leadership, oversight and change management to the extended Pure Storage team aligned to your accounts\n\n* Practice operational excellence via data driven deep dives into regular territory pipeline and forecasting activities to drive strategy and close deals\n\n* Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach\n\n* Communicate with leaders at all levels, including C-suite to establish open and trusting relationships\n\n\n\n\nWhat You Bring To The Team\n\n\n* Instrumental in developing and managing your accounts to generate revenue and achieve individual, team, and organizational quotas.\n\n* Proven leader of direct and globally matrixed teams; demonstrating 5+ successful years of global field sales management \n\n* Advanced skill set and experience working and selling into the financial services industry\n\n* Experience running large revenue streams of [$100M+]\n\n* Experience closing large, single deals with Global Enterprise customers\n\n* In-depth technical knowledge of Pure’s portfolio with the ability to take a holistic approach to create business solutions for customers\n\n* Ability to create a business case justifying a desired investment with the results and revenue it will drive, utilizing both data and elevated level of business acumen\n\n* Credibility, savvy and influence to both understand and scale up and down a customer's organization\n\n* The ability to adeptly navigate around a global account and quickly understand the internal dynamics\n\n* Proven success at effectively alternating between player and coach to drive results\n\n\n\n\nThe annual base salary range is: $158,500 – $254,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. \n\nThis role may be eligible for incentive pay and/or equity. \n\nAnd because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. \n\n#LI-REMOTE  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nThe Sr. Manager of Technical Enablement function will be responsible for the Pre-Sales & Partner Technical sales functions.  The ideal candidate will have a good mix of deep technical knowledge, business acumen, strong communication skills and a background in IT, InfoSec, and/or Cloud.  \n\nResponsibilities:  \n\n\nTrack key success metrics and key performance indicators (KPIs) specific to enablement efforts to show return on investment (ROI) and overall impact\n\nWork with the Pre-Sales Engineering Leadership teams to design and implement a roadmap to help achieve department objectives\n\nConnect and partner with our Pre-Sales Engineering team to understand current knowledge base, gaps, and needs\n\nWork with technical revenue leaders, as well as stakeholders across the organization, to develop a holistic enablement program for technical sales, success, services, and partner personas  \n\nManage the logistics, scheduling, organization, and facilitation of the onboarding program for the new technical team members and serve as the primary point of contact for the program \n\nCo-manage pre-sales lab environment (SSO, Cloudflare, Github, and Visual Code Studio) for internal and partner sales teams.\n\nCo-manage enablement infrastructure (CMS, LMS, Confluence, Project Management software)\n\nCo-create pre-sales labs guides for internal and external technical sellers\n\nSetup and maintain APIs across the enablement infrastructure and automate manual processes via Workato\n\nCo-create technical training programs and to increase product knowledge for internal technical sellers and partners\n\nDeliver instructor-led trainings to our internal technical sellers\n\nHost our annual internal technical summits\n\nOngoing education and skill development (technical skills and soft skills) for technical sellers\n\nOccasional travel will be required to attend business meetings, off-sites, and events\n\n\n\n\nWho you are:  \n\n\n* Bachelor’s degree or equivalent work experience\n\n* 3 - 5 years of technical enablement experience \n\nExperience in InfoSec, IT, or Cloud as a Pre-Sales Engineer, SE Manager, Architect, or Practitioner\n\nExperience in curriculum development, field training, \n\nExperience working on cross-functional initiatives with engineering, product management, solution architect function\n\nStrong communication skills and executive presence \n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Education, Cloud and Sales jobs that are similar:\n\n $40,000 — $77,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Jose, California, United States