\nAt Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nProduct Designers at Anchorage Digital develop a deep understanding of the products we build and the problems we solve in order to create new patterns that meld traditional financial workflows with the world of crypto.\n\n\nWe design solutions to questions with no precedent for institutional users. How do we make the experience of sending funds secure, but also highly efficient? How do we balance the human need for privacy with the open and transparent nature of the blockchain? How do clients express their opinion in on-chain proposals with the newest digital assets?\n\n\nAs a Member of Product Design for Core Experience, you'll focus on creating intuitive and scalable solutions that integrate seamlessly within Anchorage's ecosystem, ensuring operational efficiency and security. You’ll be part of a team focused on working on the admin experience while also supporting the business and establishing foundational work that enables other teams to build upon it (e.g., authentication, access management, modules, and other core SaaS product features).\n\n\nWe have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Product Design role:\n\n\n\nTechnical Skills:\n* Pair with Product and Engineering to do research and engage with customers, explore a broad range of solutions, concepts and detailed designs and narrow down to the best solution using strong rationale.\n* Be able to anticipate gaps and opportunities in customer understanding that drive real business impact and think strategically about long term decisions.\n* Be very proficient with sketching, flow diagrams, interface design tools and prototyping tools and use these regularly in their daily work.\n* Design connected, holistic and modular systems that help us move faster in the future.\n\n\n\nComplexity and Impact of Work:\n* Lead large, strategic and complex projects or processes, or open-ended and ambiguous problems that peers, technical leads, and managers agree are significantly challenging or have a clear impact on the success of Anchorage. Apply conceptual thinking to understand the issues and its implications.\n* Break down complex projects into simple initiatives and processes that can be effectively built and maintained by the team. Prioritize work within the team or project, and help others understand the value of what they are contributing to.\n* Understand how their product impacts other products and departments, drive alignment with the broader Product, Design and Engineering team.\n\n\n* Impact business direction through the development and design of innovative services or products.\n\n\n\nOrganizational Knowledge:\n* Collaborate with multiple layers of stakeholders to turn the team strategy into a product vision.\n* Promote a shared understanding of the needs of Anchorage and strategic direction to rally teams. Develop and implements programs, projects and processes aligned with Anchorage strategic direction and needs.\n\n\n\nCommunication and Influence\n* Communicate complex issues clearly and credibly across a wide range of audiences, and partners with other senior members to re-communicate vision, mission, and strategy as well as positive impacts for clients and for our roadmap.\n* Leverage highly effective communication skills. Write and present concisely and clearly, use storytelling to communicate the work in an engaging way.\n\n\n\nYou may be a fit for this role if you: \n* Have 5+ years of experience in designing world-class complex enterprise products.\n* Have Experience building scalable systems and core product functionalities.\n* Can define the strategy, and solve complex challenges across iOS and Web to turn simplicity out of complexity.\n* Have the ability to take ownership of the design process, think holistically, and articulate design decisions that deliver both user and business value.\n* Have a deep understanding of how to create usable, accessible modular designs that can scale.\n* Have excellent communication and proven ability to lead in cross-functional environments.\n* Have experience partnering with product managers and engineers to develop the strategy and rationale for product features.\n* Are able to give, receive feedback and guide other designers.\n* Have some special combination of the following: creative, humble, detail-oriented, self-aware, curious, thoughtful, and tenacious.\n* Have a compelling portfolio of work that demonstrates high-quality design work that also tells a story that you are a design thinker.\n\n\n\nAlthough not a requirement, bonus points if you have: \n* Experience building financial or crypto products.\n* Experience working in Core or Foundation teams within B2B SaaS products.\n* Experience working in highly regulated industries.\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Crypto, Finance, Admin and Senior jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nWhy TrueML?\n \nTrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.\n \nThe TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.\n\n\nThe Opportunity: \n\n\nWe are seeking a results-oriented Senior Product Manager to lead the development and optimization of AI powered workflow capabilities for our SaaS B2B platform. This role focuses on driving intelligent, automated, and scalable solutions to streamline and optimize business processes for our enterprise clients. As the product owner, you will define the vision, strategy, and roadmap for our AI-powered workflow solutions and content management system (CMS). You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to automate tasks, improve efficiency, and achieve better business outcomes.\n\n\n\nBenefits & Perks\n* Everything you need to work remotely\n* Unlimited PTO\n* Medical/dental/vision insurance\n* 401k through Charles Schwab \n* Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package. \n* Company-paid short-term and long-term disability plus basic life insurance.\n* Family-friendly maternity and paternity leave\n* Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!\n* PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.\n* Paid time off to do volunteer work in your community.\n* Access to the Wellness Coach app for you and 5 family members\n\n\n\nKey Responsibilities:\n* Product Ownership:\n\n\n* Define and execute the product vision, strategy, and roadmap for AI/ driven workflow capabilities including CMS within our SaaS B2B platform.\n\n\n* Own integrations with 3rd party workflow and automation partners.\n\n\n* Align product initiatives with customer needs and business objectives, focusing on driving measurable client outcomes such as increased efficiency and reduced operational costs.\n\n\n* Own product KPIs, including automation rates, workflow efficiency, and customer satisfaction metrics.\n\n\n* Accountable for the delivery of product initiatives, bridging technical and business requirements from end to end.\n\n\n* Identify opportunities to innovate introducing new AI orchestrated operations offerings.\n* AI/ML Expertise:\n* Collaborate with data science and engineering teams to build and refine AI-powered workflow solutions, such as intelligent task routing, automated decision-making, and predictive analytics for process optimization.\n\n\n* Explore and evaluate virtual call center solutions and how they can utilize TMLP's ML optimization models to enhance customer interactions and streamline call center operations.\n\n\n* Stay abreast of the latest AI/ML trends and technologies relevant to workflow automation and optimization.\n\n\n* Customer-Centric Development:\n* Engage directly with enterprise clients to understand their pain points, workflows, and goals, translating insights into impactful features.\n\n\n* Utilize qualitative and quantitative data to prioritize development efforts and improve the customer experience.\n\n\n* Develop features that allow clients to tailor workflow solutions to their unique business requirements.\n\n\n* Stakeholder Collaboration:\n* Work closely with research, design, engineering, and data teams to deliver high-quality features and enhancements.\n\n\n* Communicate product vision and updates effectively to internal stakeholders, gathering feedback and driving alignment.\n\n\n* Compliance & Scalability:\n* Ensure all workflow capabilities meet data privacy, compliance, and ethical standards relevant to B2B use cases.\n\n\n* Design solutions that scale for enterprise clients with large user bases and complex workflow requirements.\n\n\n\nQualifications:\n* 5+ years of experience in product management, with at least 1 year in AI/ML or data-driven product areas.\n\n\n* Proven success in managing products that automate and optimize business processes.\n\n\n* Strong understanding of AI/ML principles, including machine learning algorithms, predictive analytics, and process optimization techniques.\n\n\n* Experience with virtual call center technologies is a plus.\n\n\n* Experience with highly regulated products and financial services is desired.\n\n\n* Excellent analytical skills with experience in using data to inform decision-making.\n\n\n* Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.\n\n\n* Proficient in Agile methodologies and tools (e.g., Jira, Confluence).\n\n\n* Bachelor's degree in Computer Science, Business, or a related field.\n\n\n\n\n\n$158,508 - $190,210 a yearCompensation Disclosure: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.\n\nWe are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.\n \nOur Dedication to Diversity & Inclusion\n \nTrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\nFor California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $107,500 — $132,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote in USA

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\n\nIf there’s anything we can do to accommodate your specific situation, please let us know.\n\nAbout Cleo\n\nMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.\n\nBacked by some of the most well-known investors in tech, we’ve reached over 5 million users and plan to double that number each year... which is where you come in.\n\nWe have doubled the engineering team in the last year and need more technical leaders to future proof our team! You will be leading our Platform/SRE team and IT team, building the platform for Cleo to succeed as a business.\n\nKey Responsibilities\n\n\n* Create a strategy for the platform team, including working with key stakeholders across the business in engineering and product\n\n* Own the platform and tools that enables and amplifies the rest of engineering. Including infrastructure, CI/CD pipelines, observability tooling and testing platform among others.\n\n* Own the delivery and practices of the platform team and how that impacts the wider engineering team\n\n* Managing our security and compliance needs from an engineering perspective\n\n* Oversee our IT systems including; office, hardware, SaaS and server, onboarding and offboarding of employees\n\n* Management of a group of senior engineers, supporting them in their career growth and performance\n\n\n\n\nYou will be responsible for the technical leadership and understanding the product requirements of the platform at Cleo. Therefore, work closely with your counterparts in product, experience and the wider engineering product teams to ensure that the platform is providing them with the products they need to deliver Cleo.\n\nYou will manage the platform/SRE and IT engineers to create a high performing team, this means actively seeking out opportunities to improve or optimise our processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap for your area. \n\nMust Haves\n\n\n* 5+ years management experience with previous hands-on software development experience\n\n* Prior experience in platform, security, tooling, infrastructure, devops or SRE space.\n\n* Worked across a product engineering organisation to build a platform that supports their delivery, developing a platform product that enables this\n\n* Knowledge of security best practices and built the documentation to support this\n\n* Passion for and proven ability to coach and mentor people\n\n* Excellent communicator - they need to be comfortable challenging & supporting upwards, downwards and with peers\n\n* Ability to adapt to constantly changing circumstances\n\n* Learning and Growth Mindset - we move quickly and experiment lots and we need them to help people learn and grow from mistakes\n\n\n\n\nNice to Haves\n\n\n* Experience working with Compliance and Legal teams (e.g. for security or data)\n\n* Previous experience of successfully advocating for Platform / Infra / DevOps / SRE best practices\n\n* Evidence of leading engineering teams in a high-growth environment\n\n\n\n\n\n* You are the kind of manager who is people first, technology second. We build environments to support our engineers to be the most impactful engineers possible. We have to strike the right balance between short term gains and longer term sustainability, and our engineering principles reflect this.\n\n* You are a great communicator. We are a tight-knit engineering management team, who support one another to be the best leaders possible. You need to be comfortable challenging and supporting us. \n\n* You are comfortable with change and can adapt to constantly changing circumstances. We’re growing the team, and we want you to grow with us on that journey. \n\n* You practice a learning and growth mindset. We move quickly and experiment lots and we need you to help people learn and grow from their experiences. \n\n\n\nWhat do you get for all your hard work?\n\n\n* A competitive compensation package (base + equity) with reviews every 8 months.\n\n* Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures.\n\n* A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.\n\n* Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.\n\n* Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we encourage you to spend one day a week or more in our beautiful office but this is fully flexible. If you’re 2+ hours outside of London, we’ll encourage you to spend a couple of days with us in-person a few times per year - and we’ll cover your travel costs, naturally.\n\n* Other benefits;\n\n\n* \n\n\n* 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)\n\n* Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits\n\n* 401k matching in the US and 6% employer-matched pension in the UK\n\n* Private medical insurance\n\n* 2 months paid sabbatical after 4 years at Cleo!\n\n* Regular socials and activities, online and in-person\n\n* We'll pay for your OpenAI subscription \n\n* Online mental health support via Spill\n\n* And many more!\n\n\n\n\n\n\n\n\n\n\n\n\nUK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, DevOps and Senior jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nTitle: Senior Cloud Engineer\nDirect Manager Title: VP, Engineering\n\nThe Role \nThe Senior Cloud Engineer is responsible for managing the infrastructure cloud operations and supporting the infrastructure needs of the Technology team in launching and maintaining new products across the enterprise.\n\nWhat You’ll Do\nCloud Operations:\n\n\n* Manage and develop the containerized SaaS infrastructure in multiple environments\n\n* Create and maintain scripts to automate routine processes\n\n* Utilize open source tools to manage platforms using Infrastructure as Code techniques\n\n* Work with the Product Technology Team to deploy new versions of software and improve workflow for faster deployments through Continuous Integration, Continuous Deployment techniques (CI/CD)\n\n* Manage data storage availability and performance\n\n* Create, manage, and tune database high-availability cluster infrastructure\n\n* Implement tools to monitor critical infrastructure\n\n* Ensure platform can meet capacity requirements as products scale\n\n* Manage production reliability to keep systems operating above a 99.99% availability level\n\n* Follow processes and procedures as designated to ensure HITRUST\n\n* compliance is maintained\n\n* Implement technical security measures as defined by the Security/QA/Compliance Manager\n\n* Support disaster recovery planning and testing for infrastructure\n\n* Document all processes and systems\n\n\n\n\nInternal: IT Support and System Development:\n\n\n* Manage the infrastructure for internal systems\n\n\n\n\n\nIdeal Qualifications\nEducation:\n\n\n* Bachelor’s degree from a four-year college or university; or equivalent experience\n\n\n\n\nCertifications:\n\n\n* AWS Certified DevOps Engineer Professional or Solutions Architect Professional; or equivalent experience\n\n\n\n\nExperience:\n\n\n* 2-4 years of Software Development experience required (Python/Rails/Java preferred)\n\n* 3-5 years of Linux Cloud System Administration experience (AWS preferred)\n\n* 2-4 years of experience creating Terraform stacks within AWS\n\n* 2-4 years of experience creating automation playbooks (Ansible preferred)\n\n* 2-4 years of experience building containers and managing container infrastructure (Docker strongly preferred)\n\n* 2-4 years of CI/CD pipeline creation and management experience\n\n* 2-4 years of high availability database administration experience (Postgres and/or MySQL preferred)\n\n* 2-4 years of experience operating infrastructure for large-scale web applications preferred\n\n\n\n\nOther:\n\n\n* If hired, candidates must be willing to undergo a background screening and sign the Unlock Health confidentiality agreement\n\n\n\n\nPerks and Benefits\n\n\n* Competitive Salary\n\n* Health, Dental and Vision benefit packages to fit all types of lifestyle \n\n* Life, Short and Long Term Disability Insurance paid 100% by the company \n\n* FSA / HSA Options\n\n* 401(K) with a generous company match program\n\n* Flexible Paid Time Off (aka- unlimited)\n\n* Paid Parental Leave \n\n* Hybrid and Remote work schedules available \n\n* Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)\n\n* Employee Referral Program\n\n\n\n\nAbout Unlock:\nUnlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. We’ve combined the best teams in healthcare marketing to help every client live their mission – to promote, maintain, and restore health. Our “super agency” approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.\n\nWe believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here. \n\nEquality Opportunity Employer Statement\nUnlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\n\nFor internal coding use only: Unlock Health/Technology Products/Tech Dev\n\n#LI-DNI \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, DevOps, Cloud, Senior, Marketing, Legal, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee, United States

\nWhy You'll Love This Role:\n\nThe Senior Manager of Deal Operations will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM organization in proposal building, pricing, quote generation, and opportunity management in the effort to structure profitable and compliant transactions. In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments directly with the field sales team to ensure deals are being supported to the highest standard possible. \n\nYou will partner with the sales, customer success, revenue operations, andce t legal and finaneams on policy and process, balancing customer and Go1 needs. You will be a proactive partner to the Sales organization on key upcoming deals and be the voice of Sales back to the Revenue Operations team on needs and proposed updates to the policy.\n\nHere’s a Taste of What You’ll Be Doing:\n\n\n* Lead scaling the Deal Desk operation in line with the company’s growth in customers, products, and contractual complexity. Develop strategies and processes to manage an increasing volume of transactions efficiently.\n\n* Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.\n\n* Ensure that sales proposals adhere to established corporate strategies and legal, billing, and revenue recognition policies and present a solid understanding of product offerings.\n\n* Analyze deal structure, business terms, pricing and impacts on both top and bottom lines working closely with the product marketing / pricing teams.\n\n* Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.\n\n* Provide accurate 90 day rolling forecasts for assigned renewal region through accurate maintenance of renewal opportunities.\n\n* Work closely with Sales, Customer Success, Finance, Pricing and Legal team to streamline the resolution process including notifications and approvals. \n\n* Responsible for creation of replacement contracts and detailed quotes with approvals. \n\n* Provide renewals management with regular status updates and accurate visibility to forecasted attrition, and escalate as needed for support. \n\n* Maintain renewal opportunities and associated data as needed to ensure accuracy. \n\n* Approve/Reject/Escalate proposals based on thorough analysis and business judgement. \n\n* Present large and/or strategic deals to management team for review \n\n* Create process and lead deal team committee to bring together necessary stakeholders to provide commercial / strategic guidance including product and finance. \n\n* Provide consultative guidance to sales reps, as well as other supporting business segments. \n\n* Evaluate current processes and offer recommendations for areas of improvement. \n\n* Identify potential training issues and coordinate with Sales Enablement to develop & communicate said issues to all necessary business functions.\n\n* Ad-hoc projects and analysis (e.g. field testing, in-depth pricing analysis, etc.)\n\n\n\n\nYou will have: \n\n\n* Bachelor’s degree in business/finance or related field. \n\n* 6+ years of deals desk/sales or Sales operations/Revenue Operations/Legal experience in a growth SaaS company with a global customer base. Distribution partner experience is a plus. \n\n* Proficiency in SFDC and CPQ tools. \n\n* Experience in structuring multi-element (subscriptions, services, and products) contracts. \n\n* Experience in data analysis, modeling, and/or financial analysis. \n\n* Expertise in Excel and Salesforce required. \n\n* Strong communication/interpersonal skills; able to build relationships and influence cross-functionally. \n\n* High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team. \n\n* Can operate in an ever-changing environment and work within tight deadlines.\n\n\n\n\nAt Go1, your base pay is one part of your total compensation package. This role pays between $130,000 and $150,000, and your actual base pay will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options. \n\nJoin our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. \n\nWhile technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above. \n\n#LI-REMOTE #LI-AR1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior, Marketing, Legal and Sales jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n