\nAbout Cleo:\n\n\nAt Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.\n\n\nCleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.\n\n\nCleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we're looking for experienced and passionate team members like you to join us.\n\n\nTitle: Senior Product Manager\n\n\nCleo is excited to be hiring a new Senior Product Manager. In this role, you will be the go-to person to intimately understand the member, client and business needs. You will be responsible to create buy-in for the product vision both internally and externally, and translate that vision into detailed requirements via jira stories. With best-in-class member experience being the center of your decisions, you will be responsible to execute your product ideas with a team of engineers, track outcomes, and continuously iterate using the SAFe agile framework. In this role, you will focus on aspects of our in-app core member experience including content, scheduling, and support plans. You'll be working closely with colleagues across Engineering, Commercial, Operations, Data Science, Design, and Marketing to bring your ideas to life. \n\n\nThis role reports to the Senior Director of R&D.\n\n\n\nKey Responsibilities:\n* Take responsibility for all aspects of the product – know the details of how the product works, the competitors, the company priorities, and the tasks to be done\n* Work closely with customer success, engineers, designers marketers, data analysts, designers, and other business stakeholders to define, prioritize, and execute against a product roadmap that inspires and supports company goals and objectives\n* Drive quick-to-market product delivery with engineering teams\n* Live in the metrics and analyze user behavior to inform the success of products\n* Own prioritization frameworks including running estimate and planning to commit to, and communicate, product roadmaps\n* Forming data-driven hypotheses, define tests, get feedback on experiment designs, conduct A/B tests, document constraints and limitations, and draw insights from results\n\n\n\nTo be successful in this role you may have:\n* Demonstrated success defining and launching excellent products that drive great customer experience\n* A passion for jumping deep into data and the ability to run experiments to quickly test hypotheses\n* Demonstrated analytical skills, including the ability to summarize findings and propose recommendations\n* Skill at partnering cross-functionally across an organization\n* Strong leadership, customer engagement, organization, team influence and interpersonal skills\n* Strong understanding of prioritization frameworks and the ability to estimate the opportunity size for each initiative\n* Strong communication skills and intuition for communication strategy at every level - within teams, within the company, to users, and other audiences\n* Background in and/or passion for working in health services related to women’s health, maternity, or childcare\n* Willingness to roll up your sleeves and tackle something hands-on\n\n\n\n\n\n#LI-Remote\n\n\nWe don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.\n\n\nCleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\n\n\nPay Transparency: For New York and California, the base salary range for this position is $170,000 - $190,000 annually. Outside of those states, the base salary range is $153,000 - $171,000 annually. In addition to a base salary, Cleo offers the following benefits: health insurance (medical, dental, and vision), 15 paid holidays, 5-day winter break, unlimited flexible vacation time, sick time, 16 weeks paid parental leave, 401(k) plan, disability insurance, life insurance, wellness perks, and more. \n\n\nYou must be based in the U.S. and authorized to work in the U.S. without employer sponsorship. Please be advised that Cleo does not provide employment-based visa sponsorship for this position at this time.\n\n\nCleo is currently accepting applications from candidates residing in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. \n\n\nSF FAIR CHANCE ORDINANCE Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n $62,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout Cleo:\n\n\nAt Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.\n\n\nCleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.\n\n\nCleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we're looking for experienced and passionate team members like you to join us.\n\n\nTitle: Senior Product Manager\n\n\nCleo is excited to be hiring a new Senior Product Manager. In this role, you will be the go-to person to intimately understand the member, client and business needs. You will be responsible to create buy-in for the product vision both internally and externally, and translate that vision into detailed requirements via jira stories. With best-in-class member experience being the center of your decisions, you will be responsible to execute your product ideas with a team of engineers, track outcomes, and continuously iterate using the SAFe agile framework. In this role, you will focus on aspects of our in-app core member experience including content, scheduling, and support plans. You'll be working closely with colleagues across Engineering, Commercial, Operations, Data Science, Design, and Marketing to bring your ideas to life. \n\n\nThis role reports to the Senior Director of R&D.\n\n\n\nKey Responsibilities:\n* Take responsibility for all aspects of the product – know the details of how the product works, the competitors, the company priorities, and the tasks to be done\n* Work closely with customer success, engineers, designers marketers, data analysts, designers, and other business stakeholders to define, prioritize, and execute against a product roadmap that inspires and supports company goals and objectives\n* Drive quick-to-market product delivery with engineering teams\n* Live in the metrics and analyze user behavior to inform the success of products\n* Own prioritization frameworks including running estimate and planning to commit to, and communicate, product roadmaps\n* Forming data-driven hypotheses, define tests, get feedback on experiment designs, conduct A/B tests, document constraints and limitations, and draw insights from results\n\n\n\nTo be successful in this role you may have:\n* Demonstrated success defining and launching excellent products that drive great customer experience\n* A passion for jumping deep into data and the ability to run experiments to quickly test hypotheses\n* Demonstrated analytical skills, including the ability to summarize findings and propose recommendations\n* Skill at partnering cross-functionally across an organization\n* Strong leadership, customer engagement, organization, team influence and interpersonal skills\n* Strong understanding of prioritization frameworks and the ability to estimate the opportunity size for each initiative\n* Strong communication skills and intuition for communication strategy at every level - within teams, within the company, to users, and other audiences\n* Background in and/or passion for working in health services related to women’s health, maternity, or childcare\n* Willingness to roll up your sleeves and tackle something hands-on\n\n\n\n\n\n#LI-Remote\n\n\nWe don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.\n\n\nCleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\n\n\nPay Transparency: For New York and California, the base salary range for this position is $170,000 - $190,000 annually. Outside of those states, the base salary range is $153,000 - $171,000 annually. In addition to a base salary, Cleo offers the following benefits: health insurance (medical, dental, and vision), 15 paid holidays, 5-day winter break, unlimited flexible vacation time, sick time, 16 weeks paid parental leave, 401(k) plan, disability insurance, life insurance, wellness perks, and more. \n\n\nYou must be based in the U.S. and authorized to work in the U.S. without employer sponsorship. Please be advised that Cleo does not provide employment-based visa sponsorship for this position at this time.\n\n\nCleo is currently accepting applications from candidates residing in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. \n\n\nSF FAIR CHANCE ORDINANCE Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n $62,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\n\nIf there’s anything we can do to accommodate your specific situation, please let us know.\n\nAbout Cleo\n\nMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.\n\nBacked by some of the most well-known investors in tech, we’ve reached over 5 million users and plan to double that number each year... which is where you come in.\n\nWe have doubled the engineering team in the last year and need more technical leaders to future proof our team! You will be leading our Platform/SRE team and IT team, building the platform for Cleo to succeed as a business.\n\nKey Responsibilities\n\n\n* Create a strategy for the platform team, including working with key stakeholders across the business in engineering and product\n\n* Own the platform and tools that enables and amplifies the rest of engineering. Including infrastructure, CI/CD pipelines, observability tooling and testing platform among others.\n\n* Own the delivery and practices of the platform team and how that impacts the wider engineering team\n\n* Managing our security and compliance needs from an engineering perspective\n\n* Oversee our IT systems including; office, hardware, SaaS and server, onboarding and offboarding of employees\n\n* Management of a group of senior engineers, supporting them in their career growth and performance\n\n\n\n\nYou will be responsible for the technical leadership and understanding the product requirements of the platform at Cleo. Therefore, work closely with your counterparts in product, experience and the wider engineering product teams to ensure that the platform is providing them with the products they need to deliver Cleo.\n\nYou will manage the platform/SRE and IT engineers to create a high performing team, this means actively seeking out opportunities to improve or optimise our processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap for your area. \n\nMust Haves\n\n\n* 5+ years management experience with previous hands-on software development experience\n\n* Prior experience in platform, security, tooling, infrastructure, devops or SRE space.\n\n* Worked across a product engineering organisation to build a platform that supports their delivery, developing a platform product that enables this\n\n* Knowledge of security best practices and built the documentation to support this\n\n* Passion for and proven ability to coach and mentor people\n\n* Excellent communicator - they need to be comfortable challenging & supporting upwards, downwards and with peers\n\n* Ability to adapt to constantly changing circumstances\n\n* Learning and Growth Mindset - we move quickly and experiment lots and we need them to help people learn and grow from mistakes\n\n\n\n\nNice to Haves\n\n\n* Experience working with Compliance and Legal teams (e.g. for security or data)\n\n* Previous experience of successfully advocating for Platform / Infra / DevOps / SRE best practices\n\n* Evidence of leading engineering teams in a high-growth environment\n\n\n\n\n\n* You are the kind of manager who is people first, technology second. We build environments to support our engineers to be the most impactful engineers possible. We have to strike the right balance between short term gains and longer term sustainability, and our engineering principles reflect this.\n\n* You are a great communicator. We are a tight-knit engineering management team, who support one another to be the best leaders possible. You need to be comfortable challenging and supporting us. \n\n* You are comfortable with change and can adapt to constantly changing circumstances. We’re growing the team, and we want you to grow with us on that journey. \n\n* You practice a learning and growth mindset. We move quickly and experiment lots and we need you to help people learn and grow from their experiences. \n\n\n\nWhat do you get for all your hard work?\n\n\n* A competitive compensation package (base + equity) with reviews every 8 months.\n\n* Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures.\n\n* A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.\n\n* Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.\n\n* Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we encourage you to spend one day a week or more in our beautiful office but this is fully flexible. If you’re 2+ hours outside of London, we’ll encourage you to spend a couple of days with us in-person a few times per year - and we’ll cover your travel costs, naturally.\n\n* Other benefits;\n\n\n* \n\n\n* 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)\n\n* Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits\n\n* 401k matching in the US and 6% employer-matched pension in the UK\n\n* Private medical insurance\n\n* 2 months paid sabbatical after 4 years at Cleo!\n\n* Regular socials and activities, online and in-person\n\n* We'll pay for your OpenAI subscription \n\n* Online mental health support via Spill\n\n* And many more!\n\n\n\n\n\n\n\n\n\n\n\n\nUK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, DevOps and Senior jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nWe strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\n\nIf there’s anything we can do to accommodate your specific situation, please let us know.\n\nAbout Cleo\n\nMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.\n\nBacked by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.\n\nFollow us on LinkedIn to keep up to date with new product features and insights from the team.\n\nAbout the role\n\nThis role will lead our Cash Advance product. Cash Advance is a core part of the overall Cleo experience and our vision to help smash fees that our users have to pay and to set them on the road to better financial health. This product is the widest-used financial product at Cleo and has been successfully operating for years. Your job is to drive the Cash Advance product strategy forward, finding new applications and means to grow this product to support a wider breadth of our customers’ core needs.\n\nWhy smash fees?\n\nBank fees are the silent killer: they’re designed to be confusing, hidden, and unfair. They punish people for unexpected expenses and can set people back on their journey to better financial health.\n\nCleo’s Cash Advance aims to cut these fees by ensuring people are not caught off guard by incoming bills and other expenses. We help people make payments on time, reduce credit utilization, and ultimately improve their overall financial health. We want our users to reach real-world goals and outcomes such as buying a car, renting an apartment, accessing lower-cost credit, and being free of debt.\n\nWhat you’ll be doing:\n\n\n* Leading 2-3 squads focused on the Cash Advance product\n\n* Owning the vision, long term strategy, product roadmap and OKRs for the Cash Advance product\n\n* Understanding how Cleo’s Cash Advance product fits in the overall fintech industry landscape and adjusting our strategy accordingly\n\n* Hiring, building, developing, and leading a high performing product management team\n\n* Working closely with your partners in product, engineering, design, user research, and data to ensure Cleo is delivering to business and users needs now and in the future\n\n* Consistently and proactively delivering impactful initiatives that deliver immense customer value and business results\n\n* Working as part of our senior leadership team to contribute positively and help evolve our product culture and delivery\n\n\n\n\nWhat we are looking for:\n\n\n* Proven senior leadership experience across multiple product squads in a large and/or complex consumer product area\n\n* Experience taking an existing consumer product and developing or expanding it to new users or markets successfully. Ideally in either a regulated and/or fintech environment (extra bonus points for working on a lending type product)\n\n* Creativity. We're radically changing how people interact with and feel about their finances. This means thinking about problems in a different way and delivering impact across both the short and longer term \n\n* A seasoned manager of high performing, senior and lead level product managers\n\n* Experience partnering with and influencing exec stakeholders across tech, commercial and regulatory/compliance teams\n\n* Energy and drive to ensure that your product is successful and has an impact. People would describe you as a force of nature who cares about their team\n\n\n\n\nWhy should I apply?\n\n\n* You'll have ownership of an established and important product area but with scope to improve and create new, impactful opportunities for Cleo and our users\n\n* You’ll be joining an open and collaborative team where you’ll be heard and get to make a difference\n\n* You’ll have the opportunity to more widely help shape the way Cleo builds products, our product practices and our product culture\n\n* We are working in an exciting and evolving market at the intersection of consumer product, emerging AI tech and driving massive, real impact for users in the personal finance space\n\n\n\n\nHow long will the process take?\n\nWe aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other.\n\n\n* Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo\n\n* Step 2: Call with a senior leader in the cash advance product team\n\n* Step 3: Live product case study interview with one of our Lead Product Managers and a senior XFN partner\n\n* Step 4: Behavioural interview with peers from either compliance, data, engineering, or commercial teams\n\n* Step 5:\n\n\n* 45 minutes with our VP Tech\n\n* 45 minutes with our Founder Barney\n\n\n\n\n\n\n\nWhat do you get for all your hard work?\n\n\n* A competitive compensation package (base + equity)  This role is PM5 level. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/\n\n* Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.\n\n* A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.\n\n* Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.\n\n* Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!\n\n* Other benefits;\n\n\n\n* 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)\n\n* Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits\n\n* 6% employer-matched pension in the UK\n\n* Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):\n\n\n\n* Generous pay increases for high-performers and high-growth team members\n\n* Equity top-ups for team members getting promoted\n\n\n\n* Private Medical Insurance via Vitality, dental cover, and life assurance\n\n* Enhanced parental leave\n\n* 1 month paid sabbatical after 4 years at Cleo\n\n* Regular socials and activities, online and in-person\n\n* We'll pay for your OpenAI subscription\n\n* Online mental health support via Spill\n\n* And many more! \n\n\n\n\n\n\nUK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Executive, Finance and Senior jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom