\nAbout Firework\nJoin Firework – Where Innovation Meets Impact\n\n\nFirework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.\n\n\nAt Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.\n\n\nIf you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.\n\n\nSummary\nOur engineering team is growing! We’re looking for a talented Sr.Backend Engineer to join a small global team who will bring technical expertise and leadership along with hands-on development of backend software development and SaaS solutions. \n\n\n\nWhat you’ll be doing\n* Build scalable AI application infrastructure and services with Python\n* Design and develop REST APIs / GraphQL for data and machine learning services\n* Take full stack ownership by consistently writing production-ready and testable code\n* API / Python runtime latency optimization (Python, SQL, NoSQL, 3rd party APIs)\n* Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability, and performance of systems/ contexts affected when defining technical designs\n* Contribute to a culture of innovation, collaboration, and continuous improvement\n* Take feedback from code review and apply changes to meet standards. Conduct code reviews to provide guidance on engineering best practices and compliance with development procedures\n\n\n\nWe’ll be excited if you have\n* BS or MS in Computer Science or any relevant STEM majors.\n* Production experience with Big Data, NoSQL, and RAG\n* 5+ years developing highly scalable production-grade backend services using Python, Elixir experience is a huge plus but is not required\n* Have worked directly with distributed processing frameworks such as Hadoop, Spark, Beam … or have worked on a backend system that interacts meaningfully with such a framework is a big plus\n* Work autonomously, are excited by new platforms, big data, and machine learning technologies, and will never back down from the challenges of scale\n* Passionate about writing clean and testable code\n* Production experience with generative AI / ML applications\n\n\n\nA BIG PLUS if you have\n* Expertise with video streaming libraries such as FFmpeg or GStreamer\n* Experience working with video/audio codecs\n* Experience working with live streaming encoders and WebRTC\n* Experience working with AI/ML models and applications\n* Experience in building large-scale applications with Python\n* Experience writing GraphQL queries and mutations\n\n\n\n\n\n\nWe are looking for remote candidates based in Canada.\n\n\nThe approximate annual pay range for this role is CAD $125,000 - 160,000. Other factors that impact compensation may include stock options. The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. Candidates may receive more information from the talent partner.\n\n\nDon’t hold back\nWe understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, GraphQL, Python, Video, Engineer and Backend jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAre you ready to power the World's connections?\n\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\nAbout the role:\n\n\nWith guidance from Staff and Principal Engineers, design, develop, and maintain microservices that power Kong Konnect, the Service Connectivity Platform. Working closely with Engineering and Product Management teams, you will develop software components that will materially impact customer’s and Kong’s business and contribute to complex product integration efforts as we continue to develop our suite of products. \n\n\n\nWhat you'll do:\n* Implement and maintain services that power Konnect. Examples include identity, search, and provisioning.\n* Design and implement solutions to technical problems of moderate complexity.\n* Support those services in production by participating in an on-call rotation.\n* Write automated tests to ensure behavior of code and avoid regressions.\n* Mentor other team members.\n* And any additional tasks required by manager.\n\n\n\nWhat you'll bring: \n* 5+ years working in a team to develop, deliver, and maintain complex software solutions.\n* Expertise in Typescript and JavaScript. \n* Experience designing, prototyping, building and debugging microservices architectures and distributed systems.\n* Experience developing and supporting a large scale SaaS platform.\n* Expertise in designing and writing APIs, and a firm grasp of API lifecycle management.\n* Expertise with data modeling in relational and no-SQL databases.\n* Working knowledge of containerization and Kubernetes.\n* Understanding of and development with git and GitHub workflows.\n* Expertise in test-driven development and automated testing.\n* Excellent verbal and written communication skills.\n\n\n\n\n\n\nKong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is CAD $123025-$172330.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market.\n\n\n83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Typescript, API, Sales and Engineer jobs that are similar:\n\n
$62,500 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.\n\n\nThe healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.\n\n\nRo has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. \n\n\nThe Cloud Security function at Ro is dedicated to protecting the security and privacy of our patients by continually raising the security bar across our cloud environments. We achieve this by collaborating closely with engineers and leaders across Ro’s platform, data, and product teams, devising, implementing, and communicating a well-rounded approach to security. In this role, you’ll have direct influence on strategic initiatives, providing the engineering expertise necessary to make confident, scalable, secure, and privacy-respecting decisions—all while employing a hands-on builder mindset to “build it in.”\n\n\nThis role is a senior-level individual contributor position, where you’ll serve as a hands-on technical expert, building internal products and infrastructure to protect Ro’s cloud security posture and meet compliance objectives. As a key member of the Product Security team, which comprises expertise in product security, cloud security, architecture, and privacy engineering, you will design and automate scalable architectures and tools. You will be the technical advocate for cloud security decisions, driving discussions and designs, and working closely with Ro’s infrastructure and engineering teams to make secure infrastructure solutions. You are an expert communicator and a kind, team player.\n\n\nYou will be working remotely, with quarterly travel to our NYC headquarters.\n\n\n\n\n\nWhat You'll Do:\n* Maintain and Operate Secure Cloud Infrastructure: Lead the ongoing maintenance and operation of secure cloud infrastructures, focusing on AWS and cloud-native technologies. Ensure environments are resilient, compliant, and secure through multi-layered protection strategies.\n* Cloud Native Application Protection: Secure applications built for cloud environments by automating security assessments, monitoring runtime environments, and integrating security practices into the development lifecycle. Focus on containers, serverless architectures, and virtual machines, adapting to emerging threats.\n* Cloud Workload and Data Protection: Implement robust security controls for cloud workloads and data, including containers, virtual machines, and serverless architectures. Protect against threats while maintaining performance and scalability, using encryption, data loss prevention, and access controls.\n* Kubernetes and Cloud Security Hardening: Lead security hardening across all cloud security layers, with a focus on Kubernetes clusters and cloud-native environments. Secure container runtimes, implement stringent network policies, manage secrets securely, and ensure resilience against attacks at scale.\n* Collaborate on Secure Platform Solutions: Partner with infrastructure, product security, security engineering, and engineering teams to design and implement secure platform solutions. Provide expertise in developing Infrastructure as Code (IaC), CI/CD pipelines, and deployment processes, ensuring security is integrated throughout the development lifecycle.\n* Automation of Security Operations: Develop and deploy automation solutions to enhance security operations, reduce manual efforts, and ensure consistent security practices. Create reusable templates and modules for secure infrastructure to enable rapid, secure deployments.\n* Security Incident Response: Contribute to incident response efforts, including detection, analysis, containment, and recovery. Work with internal and external stakeholders to minimize the impact of incidents and prevent future occurrences.\n* Compliance, Risk Management, and Data Governance: Ensure cloud infrastructures comply with standards such as SOC 2, HIPAA, and HITRUST. Implement automated compliance checks, data governance practices, and reporting to maintain alignment with these frameworks and protect data integrity.\n* Technical Leadership and Mentorship: Act as a technical leader and mentor, promoting a security-first mindset. Guide best practices in cloud security and data protection, and integrate secure practices into the organization’s culture and processes.\n\n\n\nWhat You'll Bring:\n* 7+ years of experience in cloud security engineering and architecture, with advanced expertise in AWS, Azure, or Google Cloud Platform\n* Deep understanding of cloud security principles and best practices, with proven experience in implementing and managing cloud-native security tools at scale\n* Extensive knowledge of fundamental security technologies, including firewalls, IDS/IPS, endpoint protection, IAM, encryption, and DLP\n* Expertise with key tooling: Cloud Security Posture Management (CSPM), Cloud Native Application Protection Platforms (CNAPPs), Cloud Workload Protection Platforms (CWPPs) and Data Security Posture Management (DSPM)\n* Expertise in securing and hardening cloud workloads, including containers, serverless architectures, and virtual machines, with a track record of enhancing security posture\n* Advanced experience with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, and Pulumi, and expertise in integrating security into CI/CD pipelines\n* High proficiency in programming or scripting languages for developing complex security automation solutions\n* Comprehensive understanding of cloud and network security, with experience in securing cloud architecture across multiple environments\n* Demonstrated ability to perform in-depth security reviews of SaaS product architecture and its supporting infrastructure, with a focus on driving improvements\n* Familiarity with and ability to implement compliance standards HIPAA, HITRUST, CIS, NIST 800-53 and others with a low-touch approach\n* Strong leadership and communication skills, with a proven track record of collaborating with cross-functional teams, including product teams and developers, to drive a security-first culture, effect change across the organization and further the cloud security roadmap\n\n\n\nWe've Got You Covered: \n* Full medical, dental, and vision insurance + OneMedical membership\n* Healthcare and Dependent Care FSA\n* Commuter benefits\n* 401(k)\n* Flexible PTO\n* Fitness reimbursement\n* Paid maternity/parental leave \n* A never-ending supply of office snacks + coffee + tea\n* The cutest office dog you’ve ever seen\n\n\n\n\n\n\nThe target base salary for this position ranges from $200,000 to $245,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n\n\nSee our California Privacy Policy here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, Cloud and Engineer jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY or Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Company Overview\nProvision IAM is a leading software and services company specializing in Identity and Access Management (IAM) solutions for financial institutions and other regulated industries. Beyond IAM, our digital solutions agency supports a diverse range of clients in financial services, higher education, and other regulated sectors. With over 28 years of experience, we deliver cutting-edge SaaS solutions with a focus on optimizing digital operations and managing identity access. Our team combines technical expertise with creative problem-solving to deliver unmatched service and support to our clients. Join us and be part of a company committed to innovation, integrity, and client success.\n\nPosition Overview\nWe are looking for a Senior Site Reliability Engineer to join our DevOps team. This role is a blend of traditional DevOps practices with modern Site Reliability Engineering (SRE) principles, emphasizing automation, reliability, and security. You’ll work with leading-edge technology to maintain and enhance our cloud infrastructure, supporting our goal of high performance and reliability for our clients.\n\nPosition Type: Full-time\nSalary Range: $105,000 - $120,000, commensurate with experience\nBenefits:\nHealth Insurance\nRetirement Plan\nPaid Time Off (Vacation and other PTO)\n\n\n\n\nKey Responsibilities\n\nServe as the first responder for system and infrastructure issues\nCollaborate daily with development teams to support various software development lifecycles\nCommunicate directly with clients to provide support and guidance\nAssist with security testing and compliance\nParticipate in pair programming, knowledge sharing, and mentorship\nProvide SRE support for internal systems and client contracts\n\n\n\n\n\n\nCore Requirements\n Technical Skills\n\nOperating Systems: Proficiency with Linux command line, shell environments (bash, zsh, fish), system administration (permissions, RBAC, systems)\nContainerization: At least 1 year of experience with Kubernetes or equivalent container orchestration systems\nCI/CD: Experience with modern CI/CD platforms (GitLab, GitHub Actions, Argo, or similar)\nVersion Control: Advanced Git operations (merging, conflict resolution, cherry-picking)\nCloud Platforms: Working knowledge of GCP, AWS, or Azure\nNetworking: DNS configuration, CIDR notation, firewall management, network diagnostics (curl, nmap)\n\nSoft Skills\n\n\n\nStrong work ethic for remote collaboration\nClear written and verbal communication skills\nProblem-solving mindset with openness to emerging technologies\nAbility to mentor and collaborate effectively with team members\nPreferred Experience\n\nKubernetes administration (manifest creation, operations)\n\nArgo CD, GitLab CI/CD, and runners\n\nProgramming experience (Python, JavaScript/TypeScript, Java)\n\nWindows system administration and database operations\n\n\n\nOur Technology Stack\n\nInfrastructure & Automation: Kubernetes, GitLab, Argo CD, Terraform/OpenTofu, Ansible, primarily on GCP\n\nDevelopment & Operations: Git, Python, Bash, PowerShell\n\nSecurity: SAST, DAST, and penetration testing tools\n\nLegal Requirements\nWork Authorization: Must be authorized to work in the United States; Provision IAM does not sponsor work visas.\nLanguage Proficiency: Must be highly proficient in written and spoken English.\nEmployment Eligibility Verification: All persons hired will be required to verify identity and eligibility to work in the United States and complete the necessary employment eligibility verification form upon hire.\n\nProvision IAM is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including those from underrepresented groups.\n\nAs part of the application process, candidates will be required to complete an online assessment through TestGorilla.com. This assessment is designed to evaluate key technical competencies, problem-solving skills, and relevant expertise in areas such as Linux administration, Kubernetes, CI/CD, cloud platforms, and networking. The test provides an objective measure of a candidate's technical abilities and ensures alignment with the role's requirements. Candidates will receive a secure link to complete the test within a specified timeframe, and their performance will be reviewed as part of the overall evaluation process.\n \n \n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, DevOps, Cloud, Senior, Engineer and Linux jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nNOTE: This is a FULLY remote role, but the candidate must be within the EMEA region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region.\n\n\nHostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.\n\n\n\n\nAs a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.\nAbout the role\n\nOur platform powers a global customer base, handling millions of transactions, integrating with industry giants like Airbnb & Expedia, and driving the future of short term rental tech. With $365M recently invested, we’re scaling fast—breaking down our monolithic architecture, designing for next-level scalability, reliability, and innovation.\n\nAs Principal Engineer, you'll be at the heart of this transformation, shaping how our platform evolves to support hundreds of integrations, complex workflows, and a rapidly growing customer base. If solving deep complex engineering challenges at scale excites you, let’s talk.\n\n\n* 10+ years of experience in software development, with at least 2 years in a leadership role\n* Expert-level proficiency in a Backend programming language, we use PHP.\n* Hands-on experience with completing the transition to microservices architectures and Domain-Driven Design\n* Strong understanding of both relational (MySQL) as well as no-SQL data stores (like DynamoDB or ElasticSearch), data modeling and optimization techniques\n* Knowledge of containerisation technologies (Docker, Kubernetes, Fargate) and the associated ecosystem\n* Experience with event-streaming platforms like Kafka or Kinesis\n* Extensive experience with AWS services and cloud architecture\n* Proven track record of leading and mentoring cross-functional engineering teams\n* Experience with Agile methodologies and CI/CD practices\n* Solid understanding of software design patterns and architectural distributed computing principles\n* Experience with working in SaaS product companies\n\n\n\n\n\nNice to have skills for this role:\n\n* Experience with front-end engineering (e.g., ReactJS, NextJS, TailwindUI and similar)\n* Experience with performance monitoring and optimisation tools\n* Understanding of security best practices in web applications\n* Experience with scalability challenges in high-growth environments\n* Knowledge of machine learning and AI concepts\n* Experience with infrastructure-as-code (e.g., Terraform, CloudFormation)\n* The ability to exert Extreme Programming values & techniques to the team\n\n\n\n\n\nAn Average Day for a Principal Engineer\n\n* 10:00-10:15 Quick team stand-up, one of your team members seem to be working on a problem you worked on before, and offer to pair with them after the stand-up to support\n* 10:30-14:00 Pairing with one of your team members to work on a complex scalability issue together and grabbing a quick bite to re-fuel those pesky braincells in-between coding sessions!\n* 14:00-15:00 Doing a design session with the Product Manager and UX designer for a large upcoming feature that the team should pick up next week. You ask a lot of questions to drill down to the problem we are trying to solve, and suggest some easier solutions that require less effort for the team.\n* 15:00-16:00 The design session triggered some thoughts about other areas of the system that will be affected. You’re doing a quick dive in the affected areas of the code and find some technical debt that might affect the system’s scalability or reliability. You create a brief Jira ticket and tag the Product Manager to help get it prioritised and to ensure it is not forgotten. You also ping the ticket to one of the other domains' tech leads, as you recall them mentioning a similar problem existing in another domain team.\n* 16:00-16:30 Quick catch-up with the Engineering Manager on the teams delivery reliability and how you can help keep Work in Progress (WIP) and Pull Request (PR) review time to a minimum\n* 16:30-18:00 Talking about PR’s, there are actually still a few open. You take the last part of the day to review your teams PRs. There are some great solutions offered, but one of the junior engineers introduced some code that is difficult to maintain and is lacking unit tests. You jump on a quick call with them to explain the issues and why it matters.\n\n\n\n\n\n\n\nWhat we offer\n\nCompetitive Compensation: We offer competitive pay based on market rates in the country of the applicant.\n100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).\nEquity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.\nValues-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.\nProfessional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.\nAnnual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.\nGeographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.\nDynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).\n\n\n\n\nThank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Junior, Engineer and Backend jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nNOTE: This is a FULLY remote role, but the candidate must be within the EMEA region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region.\n\n\nHostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.\n\n\n\n\nAs a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.\nAbout the role\n\nOur platform powers a global customer base, handling millions of transactions, integrating with industry giants like Airbnb & Expedia, and driving the future of short term rental tech. With $365M recently invested, we’re scaling fast—breaking down our monolithic architecture, designing for next-level scalability, reliability, and innovation.\n\nAs Principal Engineer, you'll be at the heart of this transformation, shaping how our platform evolves to support hundreds of integrations, complex workflows, and a rapidly growing customer base. If solving deep complex engineering challenges at scale excites you, let’s talk.\n\n\n* 10+ years of experience in software development, with at least 2 years in a leadership role\n* Expert-level proficiency in a Backend programming language, we use PHP.\n* Hands-on experience with completing the transition to microservices architectures and Domain-Driven Design\n* Strong understanding of both relational (MySQL) as well as no-SQL data stores (like DynamoDB or ElasticSearch), data modeling and optimization techniques\n* Knowledge of containerisation technologies (Docker, Kubernetes, Fargate) and the associated ecosystem\n* Experience with event-streaming platforms like Kafka or Kinesis\n* Extensive experience with AWS services and cloud architecture\n* Proven track record of leading and mentoring cross-functional engineering teams\n* Experience with Agile methodologies and CI/CD practices\n* Solid understanding of software design patterns and architectural distributed computing principles\n* Experience with working in SaaS product companies\n\n\n\n\n\nNice to have skills for this role:\n\n* Experience with front-end engineering (e.g., ReactJS, NextJS, TailwindUI and similar)\n* Experience with performance monitoring and optimisation tools\n* Understanding of security best practices in web applications\n* Experience with scalability challenges in high-growth environments\n* Knowledge of machine learning and AI concepts\n* Experience with infrastructure-as-code (e.g., Terraform, CloudFormation)\n* The ability to exert Extreme Programming values & techniques to the team\n\n\n\n\n\nAn Average Day for a Principal Engineer\n\n* 10:00-10:15 Quick team stand-up, one of your team members seem to be working on a problem you worked on before, and offer to pair with them after the stand-up to support\n* 10:30-14:00 Pairing with one of your team members to work on a complex scalability issue together and grabbing a quick bite to re-fuel those pesky braincells in-between coding sessions!\n* 14:00-15:00 Doing a design session with the Product Manager and UX designer for a large upcoming feature that the team should pick up next week. You ask a lot of questions to drill down to the problem we are trying to solve, and suggest some easier solutions that require less effort for the team.\n* 15:00-16:00 The design session triggered some thoughts about other areas of the system that will be affected. You’re doing a quick dive in the affected areas of the code and find some technical debt that might affect the system’s scalability or reliability. You create a brief Jira ticket and tag the Product Manager to help get it prioritised and to ensure it is not forgotten. You also ping the ticket to one of the other domains' tech leads, as you recall them mentioning a similar problem existing in another domain team.\n* 16:00-16:30 Quick catch-up with the Engineering Manager on the teams delivery reliability and how you can help keep Work in Progress (WIP) and Pull Request (PR) review time to a minimum\n* 16:30-18:00 Talking about PR’s, there are actually still a few open. You take the last part of the day to review your teams PRs. There are some great solutions offered, but one of the junior engineers introduced some code that is difficult to maintain and is lacking unit tests. You jump on a quick call with them to explain the issues and why it matters.\n\n\n\n\n\n\n\nWhat we offer\n\nCompetitive Compensation: We offer competitive pay based on market rates in the country of the applicant.\n100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).\nEquity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.\nValues-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.\nProfessional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.\nAnnual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.\nGeographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.\nDynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).\n\n\n\n\nThank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Junior, Engineer and Backend jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhy TrueML?\n \nTrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.\n \nThe TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.\n\n\nThe Opportunity: \n\n\nWe are seeking a results-oriented Senior Product Manager to lead the development and optimization of AI powered workflow capabilities for our SaaS B2B platform. This role focuses on driving intelligent, automated, and scalable solutions to streamline and optimize business processes for our enterprise clients. As the product owner, you will define the vision, strategy, and roadmap for our AI-powered workflow solutions and content management system (CMS). You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to automate tasks, improve efficiency, and achieve better business outcomes.\n\n\n\nBenefits & Perks\n* Everything you need to work remotely\n* Unlimited PTO\n* Medical/dental/vision insurance\n* 401k through Charles Schwab \n* Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package. \n* Company-paid short-term and long-term disability plus basic life insurance.\n* Family-friendly maternity and paternity leave\n* Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!\n* PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.\n* Paid time off to do volunteer work in your community.\n* Access to the Wellness Coach app for you and 5 family members\n\n\n\nKey Responsibilities:\n* Product Ownership:\n\n\n* Define and execute the product vision, strategy, and roadmap for AI/ driven workflow capabilities including CMS within our SaaS B2B platform.\n\n\n* Own integrations with 3rd party workflow and automation partners.\n\n\n* Align product initiatives with customer needs and business objectives, focusing on driving measurable client outcomes such as increased efficiency and reduced operational costs.\n\n\n* Own product KPIs, including automation rates, workflow efficiency, and customer satisfaction metrics.\n\n\n* Accountable for the delivery of product initiatives, bridging technical and business requirements from end to end.\n\n\n* Identify opportunities to innovate introducing new AI orchestrated operations offerings.\n* AI/ML Expertise:\n* Collaborate with data science and engineering teams to build and refine AI-powered workflow solutions, such as intelligent task routing, automated decision-making, and predictive analytics for process optimization.\n\n\n* Explore and evaluate virtual call center solutions and how they can utilize TMLP's ML optimization models to enhance customer interactions and streamline call center operations.\n\n\n* Stay abreast of the latest AI/ML trends and technologies relevant to workflow automation and optimization.\n\n\n* Customer-Centric Development:\n* Engage directly with enterprise clients to understand their pain points, workflows, and goals, translating insights into impactful features.\n\n\n* Utilize qualitative and quantitative data to prioritize development efforts and improve the customer experience.\n\n\n* Develop features that allow clients to tailor workflow solutions to their unique business requirements.\n\n\n* Stakeholder Collaboration:\n* Work closely with research, design, engineering, and data teams to deliver high-quality features and enhancements.\n\n\n* Communicate product vision and updates effectively to internal stakeholders, gathering feedback and driving alignment.\n\n\n* Compliance & Scalability:\n* Ensure all workflow capabilities meet data privacy, compliance, and ethical standards relevant to B2B use cases.\n\n\n* Design solutions that scale for enterprise clients with large user bases and complex workflow requirements.\n\n\n\nQualifications:\n* 5+ years of experience in product management, with at least 1 year in AI/ML or data-driven product areas.\n\n\n* Proven success in managing products that automate and optimize business processes.\n\n\n* Strong understanding of AI/ML principles, including machine learning algorithms, predictive analytics, and process optimization techniques.\n\n\n* Experience with virtual call center technologies is a plus.\n\n\n* Experience with highly regulated products and financial services is desired.\n\n\n* Excellent analytical skills with experience in using data to inform decision-making.\n\n\n* Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.\n\n\n* Proficient in Agile methodologies and tools (e.g., Jira, Confluence).\n\n\n* Bachelor's degree in Computer Science, Business, or a related field.\n\n\n\n\n\n$158,508 - $190,210 a yearCompensation Disclosure: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.\n\nWe are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.\n \nOur Dedication to Diversity & Inclusion\n \nTrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\nFor California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$107,500 — $132,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote in USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are hiring a PHP Staff Engineer to focus on backend application work and technical leadership while contributing to DevOps, data, and frontend work as necessary. We’re a small team, so the blend will depend on the individual and the project.\n\n\nIdeal candidates will have an incredibly strong Web SaaS background, a decade or two of Web-based professional history, and a deep comfort with PHP. You are consistently assessing whether technical choices are adding or removing system complexity. You enjoy enabling your teammates to do their best work with clear & appropriate feedback, tailored guidance, and thoughtful workload sharing. You are deeply critical of which technical choices and work will have the most meaningful impact on our goals.\n\n\nThis role offers 160K/yr and participation in our ESOP (Employee Stock Option Program) with a 4-year vesting schedule. If you start by 1 April, you’ll be eligible for the company-wide annual 1 July pay raise. If you’re interested in the role but have questions or feedback, please email the hiring manager. No one’s resume will get buried for being critical, it’s kinda the point of the job.\n\n\nWe will accept applications through Friday, 21 February and begin the email screening process as soon as possible. Initial interviews will ideally be scheduled for 24-27 February, and second interviews the week of 10 March. There are two 90-minute interviews (hiring manager + panel) and we request 3 professional references (but let's talk anyway if you have circumstances that make that impossible). We are filling this role ASAP, preferably no later than 1 April. Please note availability concerns in your application! We can be flexible and are happy to accommodate whenever we can. \n\n\nAbout uConnect \n\n\nuConnect is on a mission to help more people realize their potential by improving access to career services for all people - early in their lives and throughout their careers. Focused on the traditional higher education market, uConnect's All-In-One Virtual Career Center is used by a wide range of institutions including UCLA, MIT, and Baton Rouge Community College to radically improve utilization of career services, career readiness and student outcomes. We're a mission-driven team working in a fun and collaborative culture which puts people first. uConnect is backed by leading technology investors including Growth Street Partners, Strada Education and LearnLaunch.\n\n\n\nCore responsibilities\n* Collaboratively plan, document, and execute complex web application programming tasks. This is foremost an individual contributor role responsible for shipping.\n* Adhere to team coding standards and architectural principles.\n* Demonstrate advanced knowledge of one or more relevant programming languages in day-to-day use.\n* Demonstrate best practices in submitted code.\n* Make informed decisions about what qualifies as in- and out-of-scope for current tasks and communicate those decisions succinctly and thoroughly.\n* Raise concerns, questions, and ambiguities for team discussion; lead consensus-building.\n* Identify risks in current code, environment, and/or process; recommend alternatives.\n* Add automated low-level tests to code as appropriate.\n* Troubleshoot existing code for defects, performance issues, or other unwanted behavior.\n* Take ownership of overall application code base and be accountable for its long-term health, performance, and alignment with team goals.\n* Take on independent investigations or maintenance projects to enable the rest of the team.\n* Take a leadership role in overall technical decisions and direction.\n* Work cross-functionally with Product, Customer Success, and other stakeholders to identify the best outcomes possible given our goals and constraints.\n\n\n\nSecondary responsibilities\n* Assist with support and bug triage.\n* Assist with CI/CD pipeline as necessary.\n* Assist with E2E tests as necessary.\n* Improve application observability with logging and automated alerting.\n* Explain technical concepts to non-technical stakeholders.\n* Guide and mentor other engineers of all levels with their professional growth and learning.\n* Assist with hiring engineers as requested.\n* Investigate new technologies for applicability to current and future engineering challenges.\n* Monitor the broader technology ecosystem for significant changes and brief team.\n* Respond to priority support incidents during off-hours in rare business-critical situations.\n\n\n\nWhat will a typical day look like?\n* Attend daily engineering standup (Mon-Thu). What’s blocking you, and how can you help your teammates? Sometimes we also do work refinement during this time.\n* Meet with stakeholders and peers to understand and prioritize needs.\n* Programming new product features, upgrading existing functionality, and updating dependencies and pipelines.\n* Performing code review async via pull request or synchronously via Zoom.\n* Validating application functionality through the use of both automated and manual testing.\n* Pairing with another engineer to trade experience or collaborate on a particular challenge. (We encourage pairing as needed and it shouldn’t be “never” but there’s no mandate.)\n* Researching tools, patterns and practices relevant to current or future work.\n* Writing internal documentation about technical choices, runbooks, or team practices.\n* Working with your manager to discuss and implement guidance or technical coaching plans for other engineers.\n* On Fridays (or an equivalent amount of time elsewhere in the week at your discretion), you’re encouraged to pursue team-agreed work that isn’t explicitly toward the product roadmap, like tool upgrades or technical research. We are purposefully targeting 20% of capacity toward maintenance work.\n\n\n\nCore skills & experiences (You check most of these boxes)\n* Building and maintaining Web SaaS products for at least 5 years (12+ is ideal).\n* Advanced programming experience in a Web server context, PHP strongly preferred.\n* Programming experience in JavaScript and HTML/CSS.\n* Advanced SQL query authoring and relational database design constraints.\n* Working remotely with a cross-functional team & collaborating with other engineers.\n* Task refinement & scoping, self-organization, and prioritization.\n* Team-based communication (asking for what they need and conveying challenges and timelines proactively), active listening, and consensus building.\n* Giving and receiving constructive and well-communicated code review feedback.\n* Experience with one or more web application frameworks, especially event-based (as in WordPress, not Kafka).\n* Troubleshooting DNS and web request / server response structures.\n* Validating code using test automation (unit or functional/integration).\n* Controlling major sources of application complexity and managing dependencies thoughtfully.\n\n\n\nAccretive skills (We hope you check a few of these boxes)\n* Using, designing, documenting, and building REST APIs.\n* Experience with WordPress (or similar).\n* Experience using caching layers to improve web application performance.\n* Building & improving CI pipelines (we use BitBucket).\n* Evaluating application-level security and remediation of flaws.\n* Evaluating & implementing accessibility requirements.\n* Experience with data pipelines, feed processing, and/or data migrations.\n* Working with Python (used in our data pipeline), data warehouses, and/or data visualization (We use GCP / BigQuery / Looker).\n* Iterative self-directed learning is second nature to you.\n* You’ve read resources or books like Will Larson’s Staff Engineer and are thoughtful about the strategic role of the Staff Engineer in an organization.\n\n\n\nWhy take this role?\n* High impact, high efficiency, sustainable efforts, & minimal politics. Our entire company culture is oriented to winning together, not individual interests.\n* Truly flexible work schedule with consistent effort to minimize meetings and prioritize individual needs. Unlimited PTO, 15 holidays, plus a mostly-shutdown entire final week of the year.\n* Commitment to a healthy engineering culture with a focus on great documentation, team-based work refinement, and clear acceptance criteria. We’re not done improving how we work.\n* We’re not just “committed to diversity”, we have a diverse & inclusive team and continue to iterate on policies that support it.\n* You're aligned with our mission of improving access to career services & employment outcomes for higher education students by supporting their individual needs.\n* Your 5-year plan could involve deepening your technical skills and focusing on impact as a special project “solver”, becoming the technical lead of a second product team as it forms, or transitioning into an engineering management role. (It likely does not involve becoming an overall project “architect” as that is our principal’s primary role.)\n\n\n\nCompensation package\n* $160,000 annual salary (with annual raise 1 July).\n* 4-year vesting stock options\n* Unlimited PTO (you must use at least 3 weeks; 4-6 is normal)\n* Health insurance (Gold PPO) premium 100% covered for employee & 60% for dependents (Dental 75% for employee & 50% for dependents; Vision 75% for employee)\n* 4% 401K contribution (3% full match + 2% half match)\n* $600 annual home office stipend\n* 12 weeks parental leave (after 1 year)\n* Guaranteed remote work policy (there’s no office)\n\n\n\nHiring process\n* Screening over email (call optional)\n* 90-minute alignment interview (Zoom video)\n* 90-minute functional area interview (Zoom video)\n* Pre-offer stage: (1) 60-minute Meet & Greet with CEO (Zoom video), (2) 3 references (preferably all who worked directly with you for 6 months or more; 1 senior to you in your team or reporting chain)\n* Background check (we do not automatically disqualify applicants for non-violent criminal convictions)\n\n\n\nAbout the team\n* We are fully remote, but require employees reside in the continental US or Canada due to time zones & compliance overhead.\n* We employ 7 full-time engineers (Manager, 4 Application, 1 Data, 1 QA Automation) that lean senior (2 staff-level, 3 senior-level, 2 mid-level, 0 entry — yes, that’s the scale). There is 1 product manager (with plans to grow).\n* No engineers have left the company in 3 years. Our principal engineer has been with the company 12 years. \n* We use a Kanban workflow in Jira (“kanban-like” if we’re being pedantic) with clear acceptance criteria and Gherkin for testing criteria.\n* In 2024, half our tickets were in support of our strategic roadmap, 20% were maintenance work, and the rest were requests (support escalations and other non-roadmap work).\n* We primarily build in a WordPress-based monolith with a few ancillary AWS services.\n* We have managed hosting, so there is no on-call rotation, but as a staff engineer you will be on the short-list of emergency technical contacts. (We had zero emergencies in 2024.)\n* Two years ago, we had zero automated tests. Today, we have more than 500 (300 of which are E2E) and will aggressively increase that number this year, focusing on PHP integration tests in a specific section of the product.\n* We’re publishing our interview plan, onboarding impact plan, and performance review criteria for this role. Our small team works best by being engaged, taking ownership, and exercising critical thinking every day. This role is critical to continuing and expanding that strategy, so consider coming to your interviews with good questions.\n* West coasters beware: Standup is 10:30am ET (Mon-Thu; we don’t have standing meetings on Fridays). It is our team’s only standing meeting (besides 1:1s with your manager and monthly All Hands).\n\n\n\nWhat will your 90-day onboard look like?\n* Weeks 1: Meet people, read docs, complete training, set up your localhost, ask questions. We’re not a “commit code on day 1” shop; relax & adapt. Check in with your manager daily.\n* Weeks 2-4: Dig into team’s current problem set and how you can start contributing now, while also learning medium- and long-term goals to start aligning decisions with them. Join the team’s workflow and complete prioritized work. Check in with your manager a few times a week.\n* Months 2-3: Take work that aligns with your learning goals to quickly expand your exposure to various parts of the product and stack. Make strong contributions, but more biased toward learning than highest priority, tapering back toward priority-based work toward the end of 90-days at the pace that makes sense. Choose a longer-term 1:1 pace.\n\n\n\n\n\n$160,000 - $160,000 a year\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Wordpress, Python, Testing, JavaScript, Education, PHP, Senior, Engineer and Backend jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCambridge, MA or Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
[Please Submit your application HERE to be considered.]\nAbout Us:\n\nWe are a leading provider of SaaS products for the professional services industry. We are most well-known for our legal practice management software and our online payment solution designed specifically for legal professionals. Endorsed by all 50 state bar associations and the American Bar Association, our payment solution is trusted by attorneys nationwide. Founded in Austin, TX, in 2005, we have grown to serve over 74,100 law firms and 10,000 accounting firms with a combined headcount of 500 employees.\nWhy Join Us:\n\n\n* Innovative Environment: Be part of a team that builds cutting-edge solutions to help professional businesses operate efficiently.\n\n* Industry Leader: Work with the largest legal tech company in the market.\n\n* Career Growth: Opportunity to lead our team expansion in Colombia & Brazil and become a future leader in the company.\n\n* Customer Impact: Create products that make a real difference for our customers.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n* Travel Opportunities: Chance to travel to our HQ in Austin, Texas.\n\n* Impressive Platform: Work on an incredible payments platform that processes $20 billion USD a year.\n\n\n\nYour Role:\n\nWe are looking for a Senior Back End Engineer to lead the evolution of our payment processing platform, a leader in securely processing large-scale transactions nationwide. You will drive the creation and implementation of new features, oversee the release of our next-generation product, and enhance usability for our diverse client base. As part of our team, you will architect and maintain both internal and customer-facing applications, ensuring they meet our high standards for quality, global payment integration, scalability, security, and seamless partner ecosystem expansion. Join us in revolutionizing payment technologies and addressing the industry's most complex challenges.\nKey Responsibilities:\n\n\n* Provide secure and highly available access to partners and merchants to interact with our API platform\n\n* Learn and develop expertise in Scala functional programming and related frameworks\n\n* Create and drive the technical design of backend capabilities\n\n* Support software deployments, including debugging, troubleshooting, and coordination with DevOps and QA Engineers\n\n* Investigate, resolve, and document root cause for technical issues in production\n\n* Develop and monitor software system validation procedures and automated tests\n\n* Research and propose new technologies, industry trends, and best practices to propel our team and product forward\n\n* Work in a close-knit team environment to achieve engineering goals and make a difference\n\n* Mentor and proactively lead in areas of expertise within team and engineering organization\n\n\n\nWhat We’re Looking For:\n\n\n* Experience with Scala developing professional backend software. Other JVM or functional language experience may substitute.\n\n* Experience designing, implementing, monitoring, and debugging large-scale solutions in cloud-based environments such as AWS, GCP, Microsoft Azure, etc.\n\n* Knowledgeable in event sourcing systems utilizing streams and events. Practical experience with ApacheKafka is preferred while experience using AWS Kinesis, GCP Pub/Sub, AMQP, or other relevant systems is acceptable.\n\n* Knowledgeable in SQL and RDBMS environments. Practical experience with AWS RDS (MySQL or Postgres engines) is preferred while experience using other RDBMS is acceptable.\n\n* Knowledgeable in NoSQL datastores utilizing JSON data structures\n\n* Desire to contribute and participate in our culture of continuous improvement. The goals would include always improving our craft and always making our systems better.\n\n\n\nPerks and Benefits:\n\n\n* Competitive salary and benefits.\n\n* Work with a supportive and collaborative team.\n\n* Opportunities for professional development and career growth.\n\n* Flexible work environment.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n\n\n\nJoin us and be part of a team that's making a difference in the professional services industry! Apply now and help us build solutions that empower businesses to thrive. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, API, Senior, Engineer and Backend jobs that are similar:\n\n
$60,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBogotá, Bogotá, Colombia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
[Please Submit your application HERE to be considered.]\nAbout Us:\n\nWe are a leading provider of SaaS products for the professional services industry. We are most well-known for our legal practice management software and our online payment solution designed specifically for legal professionals. Endorsed by all 50 state bar associations and the American Bar Association, our payment solution is trusted by attorneys nationwide. Founded in Austin, TX, in 2005, we have grown to serve over 74,100 law firms and 10,000 accounting firms with a combined headcount of 500 employees.\nWhy Join Us:\n\n\n* Innovative Environment: Be part of a team that builds cutting-edge solutions to help professional businesses operate efficiently.\n\n* Industry Leader: Work with the largest legal tech company in the market.\n\n* Career Growth: Opportunity to lead our team expansion in Colombia & Brazil and become a future leader in the company.\n\n* Customer Impact: Create products that make a real difference for our customers.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n* Travel Opportunities: Chance to travel to our HQ in Austin, Texas.\n\n* Impressive Platform: Work on an incredible payments platform that processes $20 billion USD a year.\n\n\n\nYour Role:\n\nWe are looking for a Senior Back End Engineer to lead the evolution of our payment processing platform, a leader in securely processing large-scale transactions nationwide. You will drive the creation and implementation of new features, oversee the release of our next-generation product, and enhance usability for our diverse client base. As part of our team, you will architect and maintain both internal and customer-facing applications, ensuring they meet our high standards for quality, global payment integration, scalability, security, and seamless partner ecosystem expansion. Join us in revolutionizing payment technologies and addressing the industry's most complex challenges.\nKey Responsibilities:\n\n\n* Provide secure and highly available access to partners and merchants to interact with our API platform\n\n* Learn and develop expertise in Scala functional programming and related frameworks\n\n* Create and drive the technical design of backend capabilities\n\n* Support software deployments, including debugging, troubleshooting, and coordination with DevOps and QA Engineers\n\n* Investigate, resolve, and document root cause for technical issues in production\n\n* Develop and monitor software system validation procedures and automated tests\n\n* Research and propose new technologies, industry trends, and best practices to propel our team and product forward\n\n* Work in a close-knit team environment to achieve engineering goals and make a difference\n\n* Mentor and proactively lead in areas of expertise within team and engineering organization\n\n\n\nWhat We’re Looking For:\n\n\n* Experience with Scala developing professional backend software. Other JVM or functional language experience may substitute.\n\n* Experience designing, implementing, monitoring, and debugging large-scale solutions in cloud-based environments such as AWS, GCP, Microsoft Azure, etc.\n\n* Knowledgeable in event sourcing systems utilizing streams and events. Practical experience with ApacheKafka is preferred while experience using AWS Kinesis, GCP Pub/Sub, AMQP, or other relevant systems is acceptable.\n\n* Knowledgeable in SQL and RDBMS environments. Practical experience with AWS RDS (MySQL or Postgres engines) is preferred while experience using other RDBMS is acceptable.\n\n* Knowledgeable in NoSQL datastores utilizing JSON data structures\n\n* Desire to contribute and participate in our culture of continuous improvement. The goals would include always improving our craft and always making our systems better.\n\n\n\nPerks and Benefits:\n\n\n* Competitive salary and benefits.\n\n* Work with a supportive and collaborative team.\n\n* Opportunities for professional development and career growth.\n\n* Flexible work environment.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n\n\n\nJoin us and be part of a team that's making a difference in the professional services industry! Apply now and help us build solutions that empower businesses to thrive. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, API, Senior, Engineer and Backend jobs that are similar:\n\n
$60,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBrasília, Federal District, Brazil
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPosition Overview: We are seeking a highly skilled and experienced Senior IT Applications Engineer to join our team. The successful candidate will play a crucial role in managing and optimizing our IT applications, ensuring seamless integration, automation, and workflow improvements. This role requires expertise in various IT applications, identity and access management, and the ability to support cross-functional teams with technical solutions.\n\n \n\nKey Responsibilities:\n\n\n* IT Applications Management: Administer and optimize IT applications including Okta, Slack, Google Workspace, Microsoft 365, Jira, Confluence, and Zoom.\n\n* Integration and Automation: Implement and maintain integrations, automations, and workflows within IT applications. Experience with Okta SSO and SCIM is essential.\n\n* Onboarding and Offboarding: Automate onboarding and offboarding processes to enhance efficiency and accuracy.\n\n* Identity and Access Management: Manage identity and access IT Applications, including role-based access control (RBAC).\n\n* MDM Tools Administration: Manage and maintain Intune and JAMF for Application management on devices. Implement and Manage Zero Trust access controls for IT Applications from laptops, phones, and tablets.\n\n* Security and Compliance: Conduct periodic user and admin access reviews and participate in HIPAA and PCI audits. Partner with the Infosec team to secure IT applications, fix vulnerabilities, and respond to incidents.\n\n* Serve as a technical architect and consultant to other engineering teams by assisting them with integrating SaaS applications into engineering workflows and promote good system design practices that focus on secure identity and access management, automation, and standards based configuration.\n\n* Best Practices Implementation: Implement industry-standard best practices for IT application management and security.\n\n* Vendor Engagement: Perform periodic assessments with vendor representatives and stay updated with evolving technologies and product enhancements.\n\n* Support and Incident Response: Provide Tier 2/3 support to the IT Helpdesk and help resolve complex issues.\n\n* Cross-functional Collaboration: Work closely with various cross-functional teams to understand their needs and provide technical solutions.\n\n* Project Participation: Contribute technical expertise and insights to IT projects and initiatives.\n\n* Documentation: Create and maintain comprehensive documentation for IT processes and procedures.\n\n* Stakeholder Communication: Communicate effectively with stakeholders at all levels of the organization.\n\n* Mentor and train service desk technicians on IT applications SOP and best practices.\n\n\n\n\n \n\n \n\nQualifications:\n\n\n* Experience: 5+ years of hands-on experience in administering IT applications.\n\n* Technical Skills: Expertise in Okta, Intune, JAMF, Google Workspace, Microsoft 365, Jira, Confluence, Zoom, and AzureAD.\n\n* Certifications: Industry certifications for various tools are a plus.\n\n* IAM and RBAC: Strong experience in Identity and Access Management and Role-Based Access Control. Experience in SSO, SCIM, SAML, and OIDC\n\n* Comfortable consuming REST APIs and LDAP for various applications.\n\n* Security and Compliance: Knowledge of compliance frameworks and audits is a plus\n\n* Automation and Integration: Proven experience in automating processes and integrating IT applications. Scripting experience is a plus.\n\n* Support Skills: Ability to provide Tier 2/3 support and respond to incidents effectively.\n\n* Communication: Excellent communication skills, both written and verbal.\n\n* Collaboration: Ability to work collaboratively with cross-functional teams and stakeholders.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Senior and Engineer jobs that are similar:\n\n
$60,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOUR MISSION\n\n\nAt Torch, we believe in the power of people. People are the heart of every success story. They collaborate to achieve ambitious things together. And they inspire others to build a better future. \n\n\nThat’s why our mission at Torch is to unlock the potential of people, teams, and organizations. We believe that trusted relationships are the key to helping people realize their full potential. When people experience transformational growth in the context of a trusted relationship, they achieve more, their teams excel, and their organizations thrive.\n\n\nBy combining a community of expert coaches, scalable technology, and the latest behavioral science, Torch helps our customers develop their people, create stronger leaders and managers, and drive business performance. \n\n\nBacked by top-tier investors, Torch is a fast-growing, mission-driven SaaS startup comprised of people who are passionate about helping leaders, their teams, and their organizations achieve more. If that sounds worthwhile to you, join us. Torch is a remote and distributed team with an office in San Francisco. The rest of the team is scattered around the U.S.\n\n\nOUR VALUES\n\n\nAll Torch employees are expected to reflect and enhance our company values, GROWS:\n\n\nGo Deep\nWe study the science, learn from the best practitioners, and dig in with customers to solve their unique needs.\n\n\nRelationships Matter\nWe lean into relationships with empathy to create more meaningful connections and more meaningful impact.\n\n\nOwn It\nWe take responsibility for our commitments, our contributions, our results and for the success of those around us.\n\n\nWin Together\nWe believe that happiness and fulfillment at work comes from shared success and value.\n\n\nSprint Forward\nWe prioritize, sprint, learn, adjust, and then sprint again.\n\n\nABOUT THE ROLE\nAt Torch, we are looking for a talented Engineering Manager who has experience developing web systems from the ground up and is passionate about doing work that matters. \n\n\nThe Engineering Manager works alongside technology and product leadership to ship a high quality, engaging digital coaching platform using technologies and engineering processes. This role is crucial in continuing to build and sustain a world class engineering culture - one which provides team members open and supportive leadership and a clear path for growth both personally and as a group.\n\n\nThis role requires a leader who can inspire and mentor a team of talented engineers, fostering a culture of innovation, precision, and collaboration. The ideal candidate will bring both technical expertise and strategic insight, driving the team to deliver results that align with Torch's overarching goals of growth and customer satisfaction. \n\n\nPlease note we are only accepting US based applicants at this time.\n\n\n\nYOUR POSITION\n* Collaborate with product teams to design and build creative solutions, enabling personal growth for our clients while empowering our coaches.\n* Guide discussions of architecture, technical debt, and long-term technical strategy.\n* Lead and mentor a team of onsite and offshore engineers, by establishing and maintaining high technical and professional standards.\n* Help to create scalable, high-performance web applications consumable on various device form factors.\n* Develop and implement strategic plans for frontend technology, in alignment with the company's overall goals.\n* Establish and maintain design systems and component libraries to promote consistency and efficiency across applications.\n* Collaborate with UX/UI designers to implement responsive and intuitive interfaces that meet user needs and business objectives.\n* Uphold high standards in code quality and system reliability through peer code reviews and advocating for best practices in software development.\n* Provide focus and direction by driving execution on some of our highest priority projects.\n* Willingness to be hands on and support your team whenever necessary whether coding, debugging, or testing new product features.\n\n\n\nYOUR EXPERIENCE - Basic Requirements\n* 10+ years of software engineering experience, plus a degree in Computer Science, Electrical Engineering or other STEM area.\n* 3+ years leading an agile software development team.\n* 5+ years experience developing complex front-end applications using modern frameworks such as React, Angular, or Vue.js.\n* Experience integrating and leveraging LLMs to enhance product functionality and user experiences, including natural language processing, recommendation systems, or other AI-driven functionalities.\n* Experience in responsive design and cross-browser compatibility issues, ensuring consistent user experiences across different devices and browsers.\n* Experience with component-driven development and proficiency in tools like Storybook for building and maintaining design systems.\n* Skilled in building and utilizing RESTful and GraphQL web services.\n* Proficiency with Git and cloud technologies in AWS.\n* Comprehensive understanding of various testing methodologies, ensuring thorough coverage and high-quality user experiences.\n* Understanding of distributed application design patterns and asynchronous programming models.\n* Familiar with both relational and non-relational databases.\n* Knowledge of security best practices and adherence to data protection regulations.\n\n\n\nINTERVIEW PROCESS - consists of the following\n* Technical Interview with the CTO (45 minutes) and a Principal Engineer (45 minutes).\n* Interview with an Engineering Team member (45 minutes) focusing on experience working with cross-functional teams, integration of product development processes, and managing engineering teams.\n* Design/Coding Session (60 minutes) to assess problem-solving skills and technical proficiency.\n\n\n* Leadership/Cultural Fit Interview with the CEO (45 minutes).\n\n\n\nBENEFITS\n* Health Insurance (medical, dental, and vision)\n* Unlimited PTO\n* 401k Retirement Plan\n* Life & Disability Insurance\n* Paid Parental Leave\n* Torch Coaching\n* UP Days\n* Remote Workstation Stipend\n\n\n\n\n\n$160,000 - $200,000 a year\n\nTorch ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, GraphQL, Cloud, Git and Engineer jobs that are similar:\n\n
$45,000 — $87,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Recast: \nRecast Software, located in Minneapolis, MN, empowers organizations to better manage and support users and devices. Our mission is to simplify the work of IT teams and enable them to create highly secure and compliant environments. Our software does this by seamlessly integrating with existing IT infrastructure to quickly remediate issues, ensure compliance, enhance security, and maintain clear visibility across all devices. Recast is a rapidly growing software company with its solution being used by thousands of enterprise organizations in more than 125 countries, impacting millions of devices and (more importantly) the people who use them. \n\n\nRecast Software has a blend of multi-tenant SaaS and on-premises applications. We have grown rapidly and have a variety of large enterprise global customers using our software. We are just starting our architectural planning to bring our applications together into one platform that will be a hybrid multi-tenant cloud and single-tenant on-premises application. We provide critical system software that companies use to manage their endpoints – from individual laptops to systems used in 24/7 manufacturing environments. Our solutions ensure that endpoints are secure and compliant, which reduces end-user issues and improves reliability. \n\n\nRecast Software’s headquarters are in Minneapolis, MN with offices in Rotterdam, Netherlands and Jyväskylä, Finland. Recast is a remote-first company. \n\n\nAbout the Role: \nRecast Software is hiring a Principal Software Engineer to join our growing team! This is a new position in our engineering org that will work across United States and European scrum teams. You’ll be a technical expert and resource for our software engineers. In this role, you’ll use your technical expertise in .Net and experience building distributed, enterprise SaaS applications to help us deliver our next generation of products. In addition to coding, you’ll play a key role in partnering with architecture and designing products. \n\n\n\nLeadership Responsibilities: \n* Collaborate with other senior technical leaders to update and execute on the architectural roadmap to enable Recast’s growth. \n* Work with others to determine the appropriate tradeoff between time to market and technical advancement. \n* With others, choose and pilot new technologies to improve team effectiveness. \n* Lead code reviews and participate/lead in software design reviews. \n* Mentor and train software engineers. \n* Strong proponent of engineering best practices. \n\n\n\n Technical Responsibilities: \n* Lead the team from an on-premises solution to a hybrid cloud on-premises multitenant architecture. \n* Design multi-tenant applications that run in a hybrid cloud on-premises environment. \n* Active member of a product scrum team responsible for application code, test code, and overall effectiveness of software. \n* Support the entire SDLC – from listening to customers, to designing, developing, and maintaining applications, to assisting support and managing the production environment. \n\n\n\nMinimum Requirements: \n* Expertise with distributed B2B SaaS systems. \n* Expertise in C#, .NET Core and the Microsoft stack, and React. Additional technologies preferred. \n* Expertise throughout the stack: back-end, front-end, persistence. \n* Actively involved in or have led system redesign. \n* Possess both technical breadth and depth. \n\n\n\nPreferred Knowledge and Skills: \n* Expertise is front end development and JavaScript libraries and frameworks. \n* Strong experience with WPF. \n* Experience with systems administration (Windows), or sincere interest in solving infrastructure/ systems level problems. \n* Experience designing highly scalable SaaS solutions. \n* Strong fundamental understanding of building cloud-based solutions (Azure). \n\n\n\n\n\n\nWhat you bring: \n• You take initiative. We have a culture of ownership and progress over perfection. We proactively drive outcomes with self-motivation and determination. We deliver results that matter for our customers and our team.\n• You get curious. Curiosity moves us forward. We ask questions, try new things, and learn from mistakes. Challenges are opportunities to explore creative solutions that benefit our customers and drive continuous improvement.\n• You work together. We appreciate the power of diverse perspectives. Through open communication, we help one another and leverage our collective expertise for better outcomes. We build trust through teamwork.\n• You embrace change. Change is inevitable; we meet it with agility and resilience. We navigate with courage and find possibility in uncertainty. We adapt for the future, shaping our path with purpose. \n• You choose empathy. We aim to deeply understand the needs of our customers and one another - it's the foundation of our relationships. We assume positive intent and practice mutual respect. We prioritize a culture of belonging because success is a shared journey.\n \nCompensation, Benefits, & Perks: \n• The salary range for this position is $175,000-$225,000. Additionally, cash compensation for this role includes 15% annual discretionary bonus potential. Salary may vary based on experience, skills, and geographical location. \n• Medical, dental, and vision\n• FSA or HSA with company contributions \n• Employer paid STD, LTD, AD&D and life insurance \n• 401k with 4% employer match\n• Work-life balance, flexible time off, and remote work options\n• Parental leave\n \nWhy do we love working at Recast?\nIt takes great people across an entire company to build great tools. As a growing start-up, every employee has an opportunity to make a huge impact on our business, as well as ample opportunities to learn and grow. We are a people-first culture with passionate, talented, and supportive teammates. We are committed to making every employee feel respected and valued. We recognize to bring our best selves to Recast, it’s important for everyone to nurture their lives outside of work. \n \nRecast provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state, local, and international laws. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, JavaScript, Cloud, Senior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Glean\n\nWe’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\n\n \n\nWe’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n \n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. \n\n \n\nWe're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n\n \n\nAbout the Role\n\nGlean’s global partnerships team is responsible for building a partner ecosystem to deliver and scale a best-in-class customer experience with the world’s leading AI-powered work assistant. As a founding member of the EMEA team, you will be a key player in driving our partnership priorities across the generative AI landscape by building deep relationships with the best Channel, Cloud, GSI, and ISV partners in the enterprise search and knowledge management categories. You will be responsible for strategically planning and delivering cross-functional strategies to achieve sales and partnership goals, primarily with our EMEA VARs and Resellers as well as our Cloud, GSI, and ISV partners. You will partner with cross-functional teams in Product, Engineering, and Go-To-Market to execute strategic initiatives, including product, partnership, and marketing launches. The ideal candidate will have a strong sales and GTM background along with a track record of building and growing partnerships in an extremely fast-moving, high-growth environment.\n\n \n\nKey Responsibilities:\n\n\n* Strategic Partnerships: Develop and manage our GTM execution with EMEA VAR and Reseller partners, including understanding their business goals, needs, and our joint value proposition. Drive top of funnel and demand gen activities with partners in conjunction with Glean’s internal marketing teams; build and manage a co-sell motion with partners in conjunction with Glean’s internal AEs; and deepen our VAR partnerships by identifying new joint opportunities. The primary area of ownership for this role is EMEA VAR partners. There will also be heavy involvement with our Cloud, GSI, and ISV partners; all team members must be strong generalists at this time given our team’s and partner program’s maturity. \n\n* Go-to-Market Strategy: Collaborate with partners to develop and execute joint go-to-market plans, including joint product development, co-sell campaigns, marketing activities, and customer engagements.\n\n* Cross-Functional Collaboration: Work closely with sales, marketing, product, and engineering teams to align partner strategies with company objectives and execute seamlessly across all functions and operating styles.\n\n* Customer Success: Ensure that partner-driven projects are delivered successfully and that customers derive value from our solutions.\n\n* Performance Monitoring: Track and report on key performance metrics, such as net new meetings, opportunities, partner revenue, and partner funnel, and make data-driven recommendations for improvements.\n\n* Market Analysis: Stay current on market trends, competitor activities, and emerging technologies to identify new opportunities for partnerships and growth.\n\n* Partner Support and Enablement: Work with our Partner Ops + Enablement team to ensure that our partners have the necessary training, resources, and support to effectively sell and implement our product.\n\n\n\n\n \n\nYou are:\n\n\n* A strategic and structured thinker who enjoys building new processes, relationships, and revenue streams, while setting and driving towards long-term goals\n\n* Resourceful and creative in order to effectively and efficiently build new processes and improve existing ones\n\n* Collaborative and eager to develop partner relationships and execute cross-functional teamwork in person or virtually\n\n* Thoughtful about strategy and metrics, paired with the ability to hustle and execute\n\n* Knowledgeable about the enterprise SaaS sales motion and how to make partners successful in replicating that when selling Glean\n\n* Able to design and present business plans, track and improve partner progress, and communicate effectively both internally and externally\n\n* Comfortable working with globally distributed teams\n\n\n\n\n \n\nMust have:\n\n\n* 10+ years of industry experience within partnerships/alliances, primarily in a sales capacity\n\n* 5+ years of direct sales/channel sales experience within the data, cloud, or SaaS space\n\n* Ability to travel internationally up to 25% of the time\n\n* Bachelor’s degree, with MBA preferred.\n\n\n\n\n \n\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n\n#LI- Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$47,500 — $102,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n⚡️ About Us\n\nBased in San Diego, California, Altium, LLC (ASX: ALU) is a recognized leader in the global electronics sector, relentlessly pushing the boundaries of innovation with its advanced software-based solutions. For over three decades, AltiumDesigner has been the go-to PCB design tool tailored for designers and electrical engineers. Our Altium 365 platform is an open, cloud-based solution that supports every phase of the electronics development lifecycle, from the initial concept to the final product realization, and guarantees a smooth, integrated, and efficient workflow throughout the product development process. Furthermore, our Octopart search engine stands as the world’s most comprehensive and trustworthy resource for locating electronic components, streamlining the sourcing process for professionals. Catering to a broad spectrum of clients, ranging from individual innovators to sprawling multinational corporations, Altium is deeply committed to arming our users and customers with the essential solutions required to turn their innovative electronic ideas into market-leading products.\n\nLocation: This role is UK-based. We have our office in Cambridge, but you can work remotely from any city in the UK as well.\n\nJob purpose\n\nSenior Product Marketing Manager will work closely with the Head of SaaS Product Marketing of the cloud business unit to develop positioning, “go-to-market” strategy, and sales tools for our Altium 365 electronics development platform and corresponding applications and integrations. This is a very cross-functional role that will work closely with product, marketing, sales, customer success, and other corporate resources with the primary goal of helping marketing and the sales team drive leads and sales with our existing customer base and new users. This is a new position driven by our rapid growth and you will be joining a team of product marketers living in Europe and the United States.\n\n \n\nDuties and Responsibilities:\n\nThis role will initially focus on our new Altium 365 Requirements Manager application and our recently acquired Valispace systems engineering and requirements solution. Over time, you might take on additional applications and integrations on the Altium 365 platform.\n\n\n* Develop clear and compelling messaging and positioning that conveys our differentiated value to our various customers across the electronics development process;\n\n* Understand our customers and the reasons they buy, and use the insights to build buyer personas that sales and marketing can leverage to do their jobs more effectively;\n\n* Plan, coordinate, and launch several Altium 365 apps and/or integrations each year;\n\n* Partner cross-functionally to drive and support initiatives that build market leadership, market awareness, pipeline, and revenue;\n\n* Work with our sales team to ensure they can effectively tell our product stories in a way that resonates with prospects;\n\n* Create product content such as sales presentations, one-pagers, demonstrations, and website copy;\n\n* Help the content team write blog posts, white papers, and other technical content;\n\n* Develop and deliver content for webinars and events to communicate our product value;\n\n* Work closely with the Demand Generation team on marketing campaigns to drive pipeline and retention for your products;\n\n* Communicate customer feedback and market trends to product management to inform product enhancements and roadmap direction;\n\n* Research the competition to continually refine our messaging and positioning, influence product direction, and enable sales to win;\n\n* Celebrate our customers by contributing to case studies, stories, and testimonials, leveraging our products to build credibility in the market.\n\n\n\n\n \n\nQualifications:\n\n\n* BS in an engineering discipline, BSEE or BSME preferred\n\n* 5 years as a Product Marketing Manager for SaaS, preferably in the areas of manufacturing processes, workflow automation, or collaboration\n\n* Native or near-native speaker of English, fluency in at least one more major European language (German, French, Spanish, Italian) is a big plus\n\n* Experience working with and marketing Systems Engineering, Model Based System Engineering, and requirements tools like Valispace, Jama, DOORs, etc is preferred\n\n* Excellent communication, writing, and editing skills\n\n* Experience working with creative teams on visual concepts, graphics, videos, and other visuals to support product positioning and content strategy\n\n* Strong project and organizational skills with the ability to optimally structure and prioritize work\n\n* Good analytical skills – comfortable manipulating data and drawing insights\n\n* Energy and enthusiasm to evangelize Altium 365 to colleagues and the market\n\n* Comfortable with ambiguity, problem-solving, a fast-paced agile environment, and working with a remote team spread over Europe and the United States\n\n\n\n\nCompensation, Benefits, and Perks 🎉\n\n\n* 🏥 Private health insurance including dental coverage\n\n* 🌅 Pension scheme with company match up to 9% \n\n* 🧘 nilo.health + Calm App, mental health and wellbeing support \n\n* 📚 Professional development support\n\n* 🥳 Employee referral and employee-of-the-month programs\n\n* 🏖 28 days' holiday + public holidays and special leave\n\n* 🖥 Home internet and remote working allowance \n\n* 🏡 Flexible working arrangements available based on role and location\n\n* 👶 Enhanced family and special leave\n\n* 💪 Corporate membership rates with national gyms\n\n* 🥪 Free lunch, snacks, and drinks in the office\n\n* 🚗 Electric car charging stations, free office parking, bicycle, and scooter storage\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Senior, Marketing and Sales jobs that are similar:\n\n
$52,500 — $87,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.\n\n\nProduct Engineering is responsible for the development and delivery of our consumer-facing applications. Today, that includes enterprise SaaS web development. Our applications are a window into our knowledge base of millions of healthcare professional profiles and their affiliations. The product engineering team builds the applications that allow our customers to search and visualize information to make rapid, business-critical decisions.\n\n\n\n\nWHAT YOU'LL DO AT H1\nAs a Software Engineer on the Product Engineering team, you will assist in developing our product's technical strategy, H1 HCPU. Collaborate closely with your team to deliver the most innovative, reliable, and high-quality healthcare data application available.\n\n\nYou will:\n- Assist in building a world-class user experience\n- Develop our frontends, APIs, services, and databases\n- Communicate and collaborate with other engineers and teams to deliver top-in-class software\n- Ensure you are supporting your team in delivering the best healthcare data application in the market\n\n\n\n\nABOUT YOU\n- You’re a builder. You love to get your hands dirty writing code. You understand how each system dovetails to the other. The H1 core product is built with Typescript, React, Node.JS, ElasticSearch, SQL, Kubernetes, and AWS. You are not afraid to use modern tools and enjoy working in a modern tech stack.\n- You are a teammate. Being part of a team is a requirement for you. You appreciate working together, solving problems, and iterating to become something better. You accept feedback professionally. You understand that delivering the best solution to the customer requires teamwork.\n- You are a lifelong learner, always seeking to expand your knowledge and questioning existing solutions to drive innovation\n- You are a student. You understand that as an engineer, you never stop learning. You ask questions about current solutions. You enjoy learning new things and exploring ideas. You will adopt new technologies tempered by due diligence.\n- Ideally you have experience in healthcare or clinical trials- You have familiarity with OpenAI tools and their application in real-world scenarios\n\n\nREQUIREMENTS \n- 3+ years of experience in building products within top-tier engineering teams\n- Experience with our core technologies: Typescript/ Javascript, React, NodeJS, SQL, ElasticSearch, AWS\n- Experience with databases like PostgreSQL\n- Software management tools such as Git, JIRA, and CircleCI- Developer Operations, deploying to systems like Netlify, AWS, and Kubernetes\n- Experience building GraphQL services preferred \n\n\n\n\nNot meeting all the requirements but still feel like you’d be a great fit? Tell us how you can contribute to our team in a cover letter! \n\n\n\n\n\n\nH1 OFFERS\n- Full suite of health insurance options, in addition to generous paid time off\n- Pre-planned company-wide wellness holidays\n- Retirement options\n- Health & charitable donation stipends\n- Impactful Business Resource Groups\n- Flexible work hours & the opportunity to work from anywhere\n- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, GraphQL and Engineer jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndia Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the team & opportunity \n\nWhat’s so great about working on Calendly’s Engineering team? \n\nWe make things possible for our customers through innovation.\n\nWhy do we need you? Well, we are looking for a Full Stack Engineer who will bring deep technical know-how, system design knowledge and a healthy dose of fun to the team. You will report to the Senior Engineering Manager of Platform Services and will be responsible for supporting features and architecture designed to maintain our users’ confidence in Calendly.\n\nA day in the life of a Full Stack Engineer at Calendly\n\nThe Calendly platform is a monolith that is being decomposed into various services in order for us to scale our platform and team. We need ambitious, experienced engineers who can help us drive this stage of growth. As an engineer at Calendly, you will both build new features and work to scale our platform and architecture. You will build tooling and automation to fine tune our delivery process as you grow into a service oriented specialist. You will also learn to work with multiple technologies such as Google Cloud Platform, Kubernetes, Argo Workflows, Rails, NodeJS, React, PostgreSQL, Redis, to name a few.\n\nWhen you join Calendly, you get the opportunity to deliver on a product used by millions and known for its best-in-class quality. Help us continue to deliver critical features to our users with excellence.\n\nOn a typical day, you will be working on: \n\n\n* Collaborating within your team to build new features that are targeted at our highest impact enterprise customers\n\n* Contributing to platform scaling initiatives\n\n* Meeting regularly with Product and Design to fine tune requirements\n\n* Attending agile ceremonies to help your team plan out their work and get it done\n\n* Working across squads to improve Engineering practices at Calendly\n\n* Reviewing implementation plans and pull requests from your peers\n\n* Mentoring and coach othering team members\n\n\n\n\nWhat do we need from you?\n\n\n* 3+ years of Software Development experience at a SaaS or technology company\n\n* Experience with Service Oriented Architectures (SOA) (microservices)\n\n* Experience surviving a Monolith to Services architectural rebuild\n\n* Experience with Rails, Node, or a comparable web-app development framework\n\n* A drive to craft clean, reliable and maintainable code\n\n* Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time\n\n\n\n\nWhat’s in it for you? \n\nReady to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.\n\nIf you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] . \n\nCalendly is registered as an employer in many, but not all, states. If you are located in Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility.\n\nAll candidates can find our Candidate Privacy Statement here\n\nCandidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection\n\nThe ranges listed below are the expected annual base salary for this role, subject to change.\n\nCalendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.\n\nBase salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.\n\nCalendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:\n\n\n* Tier 1: San Francisco, CA, San Jose, CA, New York City, NY\n\n* Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.\n\n* Tier 3: All other locations not in Tier 1 or Tier 2\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Senior, Sales and Engineer jobs that are similar:\n\n
$57,500 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n⚡️ About Us\n\nBased in San Diego, California, Altium, LLC (ASX: ALU) is a recognized leader in the global electronics sector, relentlessly pushing the boundaries of innovation with its advanced software-based solutions. For over three decades, AltiumDesigner has been the go-to PCB design tool tailored for designers and electrical engineers. Our Altium 365 platform is an open, cloud-based solution that supports every phase of the electronics development lifecycle, from the initial concept to the final product realization, and guarantees a smooth, integrated, and efficient workflow throughout the product development process. Furthermore, our Octopart search engine stands as the world’s most comprehensive and trustworthy resource for locating electronic components, streamlining the sourcing process for professionals. Catering to a broad spectrum of clients, ranging from individual innovators to sprawling multinational corporations, Altium is deeply committed to arming our users and customers with the essential solutions required to turn their innovative electronic ideas into market-leading products.\n\nLocation: This role is Poland-based. We have our office in Katowice, but you can work remotely from any city in Poland as well.\n\nJob purpose\n\nSenior Product Marketing Manager will work closely with the Head of SaaS Product Marketing of the cloud business unit to develop positioning, “go-to-market” strategy, and sales tools for our Altium 365 electronics development platform and corresponding applications and integrations. This is a very cross-functional role that will work closely with product, marketing, sales, customer success, and other corporate resources with the primary goal of helping marketing and the sales team drive leads and sales with our existing customer base and new users. This is a new position driven by our rapid growth and you will be joining a team of product marketers living in Europe and the United States.\n\n \n\nDuties and Responsibilities:\n\nThis role will initially focus on our new Altium 365 Requirements Manager application and our recently acquired Valispace systems engineering and requirements solution. Over time, you might take on additional applications and integrations on the Altium 365 platform.\n\n\n* Develop clear and compelling messaging and positioning that conveys our differentiated value to our various customers across the electronics development process;\n\n* Understand our customers and the reasons they buy, and use the insights to build buyer personas that sales and marketing can leverage to do their jobs more effectively;\n\n* Plan, coordinate, and launch several Altium 365 apps and/or integrations each year;\n\n* Partner cross-functionally to drive and support initiatives that build market leadership, market awareness, pipeline, and revenue;\n\n* Work with our sales team to ensure they can effectively tell our product stories in a way that resonates with prospects;\n\n* Create product content such as sales presentations, one-pagers, demonstrations, and website copy;\n\n* Help the content team write blog posts, white papers, and other technical content;\n\n* Develop and deliver content for webinars and events to communicate our product value;\n\n* Work closely with the Demand Generation team on marketing campaigns to drive pipeline and retention for your products;\n\n* Communicate customer feedback and market trends to product management to inform product enhancements and roadmap direction;\n\n* Research the competition to continually refine our messaging and positioning, influence product direction, and enable sales to win;\n\n* Celebrate our customers by contributing to case studies, stories, and testimonials, leveraging our products to build credibility in the market.\n\n\n\n\n \n\nQualifications:\n\n\n* BS in an engineering discipline, BSEE or BSME preferred\n\n* 5+ years of product marketing experience of a technical product, experience marketing SaaS/cloud products preferred\n\n* Native or near-native speaker of English, fluency in at least one more major European language (German, French, Spanish, Italian) is a big plus\n\n* Experience working with and marketing Systems Engineering, Model Based System Engineering, and requirements tools like Valispace, Jama, DOORs, etc is preferred\n\n* Excellent communication, writing, and editing skills\n\n* Experience working with creative teams on visual concepts, graphics, videos, and other visuals to support product positioning and content strategy\n\n* Strong project and organizational skills with the ability to optimally structure and prioritize work\n\n* Good analytical skills – comfortable manipulating data and drawing insights\n\n* Energy and enthusiasm to evangelize Altium 365 to colleagues and the market\n\n* Comfortable with ambiguity, problem-solving, a fast-paced agile environment, and working with a remote team spread over Europe and the United States\n\n\n\n\nCompensation, Benefits, and Perks 🎉\n\n\n* 🏥 Private medical insurance\n\n* ❤️ Group life insurance\n\n* 🏦 Contributions to your Kafeteria MyBenefit account\n\n* 🧘 nilo.health, mental health and wellbeing support\n\n* 📚 Professional development support\n\n* 🥳 Employee referral and employee-of-the-month programs\n\n* 🖥 Home internet allowance\n\n* 🏡 Flexible working arrangements available based on role and location\n\n* 🥪 Free lunch on Tuesdays, snacks, and drinks in the office\n\n* 🚗 Free parking\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Senior, Marketing and Sales jobs that are similar:\n\n
$52,500 — $87,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Location\n\n🌎 While we are an all-remote company and hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week.\n\nPreferred locations:\n\n\n* Remote, EST Timezone\n\n\n\nWhy this job is exciting\n\nSource code is at the heart of Sourcegraph. We support multiple code hosts and retrieve, store, index, and serve source code - to end users, admins, and other internal services. Our latest addition to our product catalog, Cody, reimagines how code is written and supercharges our developer customers. Sourcegraph hosts the infrastructure for our customers to manage their source code (search, insights, own, etc.) and our brand new AI Code Assistant (Cody).\n\nThis role gives you the opportunity to solve complex, challenging, and highly technical problems for our customers, both internally and externally, help unleash the potential and productivity of our Engineering teams, and delight our customers with industry-leading quality software. \n\nThe Cloud Operation team primarily focuses on building a fully managed platform for using Sourcegraph, Sourcegraph Cloud, our SaaS offering. As a member of the Cloud Ops team, you will work closely with both external customers and internal stakeholders to meet their needs. You will:\n\n\n* Develop inter-cloud connectivity solutions to support enterprise customers from highly regulated industries to use Sourcegraph Cloud.\n\n* Build a control plane to orchestrate a fleet of single-tenant Sourcegraph Cloud instances. \n\n* Expose complex infrastructure as API to support internal customers to iterate faster.\n\n* Dive into upstream dependencies (e.g., CDK for Terraform, Terraform providers for GCP) to debug and patch non-trivial problems.\n\n* Be an advocate for building reliable services and work with leadership to help product teams achieve operational excellence. \n\n* Participate in on-call rotation to uphold our contractual SLA commitments.\n\n\n\n\n📅 Within one month, you will…\n\n\n* Onboard onto the Sourcegraph architecture, tooling, and development workflow.\n\n* Build a solid understanding of the team’s areas of ownership, technical challenges, and problems the team solves for our customers, and know how all of these align with the top-level company goals.\n\n* Actively participate in team meetings, sharing ideas and insights to contribute to the overall team goals.\n\n* Start contributing to the team goals and deliverables by shipping new features, debugging issues, and fixing bugs.\n\n\n\n\n📅 Within three months, you will…\n\n\n* Demonstrate a comprehensive understanding of the Cloud infrastructure, its underlying technologies, and its integration within the Sourcegraph ecosystem.\n\n* Lead initiatives contributing to team goals through both discovery and delivery phases, collaborating directly with product and design partners, other engineering teams, and non-technical stakeholders from different departments.\n\n* Contribute to the architectural design and implementation of new features or improvements, actively shaping the future direction of Cloud infrastructure based on customer needs.\n\n* Lead initiatives contributing to team goals on the roadmap by going through the entire product development lifecycle discovery, design, implementation, and delivery.\n\n* Participate in our on-call rotation.\n\n\n\n\n📅 Within six months, you will…\n\n\n* Be defining long-term technical vision and strategies for new product development, scaling existing services, and managing technical debt. These plans will consist of multiple smaller milestones, which you will deliver with the team iteratively.\n\n* Collaborate with the Engineering Manager on defining the team’s growth strategy based on the long-term product vision, the technical vision, and the team’s needs.\n\n* Seek feedback from customers and stakeholders to identify opportunities for further improvements or new features, actively iterating on the Cloud infrastructure to ensure it continues to meet our high bar.\n\n\n\nAbout you\n\nYou bring a product mindset in balancing architectural flexibility and philosophy with meeting immediate customer demand. You are an experienced software engineer who looks to solve problems through writing code rather than one-off operations. You are passionate about user experience and self-service. You balance maintaining and designing high-impact systems with a pragmatic understanding of how to make appropriate tradeoffs (e.g., cut scope, low-tech vs. custom complex solutions) to ship quickly and iterate when necessary. \n\nQualifications:\n\n\n* Proficiency in Go, or other strongly typed languages.\n\n* Knowledge in one of the public cloud platform providers (GCP, AWS, Azure)\n\n* Experience with Terraform (or similar IaC solutions) and Kubernetes to build tooling and automation.\n\n* Skilled at debugging distributed systems followed by designing and implementing solutions to those problems. This means you should know your way around various OS-level primitives, e.g., network, CPU, and memory.\n\n* Ability to communicate clearly and empathetically, especially in writing and documentation.\n\n* Preferred time zone between UTC-8 and UTC+2\n\n\n\n\nNice to haves:\n\n\n* Built services and exposed them as API for external consumption (e.g., gRPC).\n\n* Comfortable implementing system-level software (e.g., custom transport protocol) if needed or has contributed to Kubernetes controllers/operators.\n\n* Published blog posts and/or tech talks about your work.\n\n* Experience working on small high-performing teams, preferably tech startups.\n\n\n\nLevel\n\n📊 This job is an IC3. You can read more about our job leveling philosophy in our Handbook.\nCompensation\n\n💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.\n\nTo determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The starting salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that these salary ranges may be adjusted in the future.\n\n💰The target compensation for this role is $136,000 USD base.\n\n\n* Zone 2: $136,000 USD\n\n* Zone 3: $102,000 USD\n\n* Zone 4: $68,000 USD\n\n\n\n\nPlease speak with a recruiter for additional information regarding zone locations.\n\n📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.\nInterview process\n\nBelow is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! \n\nWe expect the interview process to take 5.5 hours in total.\n\n👋 Introduction Stage - we have initial conversations to get to know you better…\n\n\n* [30m] Recruiter Screen\n\n* [15m] Hiring Manager Intro\n\n\n\n\n🧑💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…\n\n\n* [Async] Take home exercise\n\n* [60m] Exercise walkthrough (10-15m) & System Design (45m)\n\n* [60m] Pairing Exercise (45m) & Infrastructure Interview (15m)\n\n* [45m] Cross-functional Team Collaboration Interview\n\n* [60m] Resume Deep Dive\n\n\n\n\n🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically…\n\n\n* [30m] Values\n\n* [30m] Leadership with co-founder \n\n* We check references and conduct your background check\n\n\n\n\nPlease note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Recruiter, Cloud, API and Engineer jobs that are similar:\n\n
$42,500 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote SaaS Tier 2 Support Specialist Payments Product
Tier 2 Payments Support Specialist\n\nNewbook is venturing into new territory, and we are seeking our very first support specialist that knows all things payments to join our collaborative and committed Support team. As the Payments SME in the Support team, you will be entrusted with delivering a friendly, enthusiastic, and customized support experience for our amazing customers using our platform. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through extensive knowledge of merchants services and payments ecosystem, you will analyze, investigate, and resolve complex payments and software related issues. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nAbout Us\n\nNewbook provides award-winning Online Booking and Property Management Systems to transform the way the hospitality and tourism industry does business. Innovation and excellence are at the heart of what we do, and we strive to give our clients the very best to help them reach their full potential. The success of Newbook is driven by the unique contributions of its people. We have created an open, flexible, and supportive environment that inspires diversity and enables everyone to thrive. We would love for you to consider joining our amazing team! \n\nCheck out our website to find out more: www.newbook.cloud\n\nWhat you will do:\n\nCase Handling\n\n\n* Provide guidance and support to clients over phone and email, ensuring to register and classify cases based on severity and priority \n\n* Utilize existing knowledge base, manuals or other reference materials to resolve cases\n\n* Proactively investigate and resolve cases while collaborating with team members\n\n* Contribute and update our knowledge base and communities\n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Handle interruptions well and move between tasks with ease while still meeting deadline\n\n\n\n\nEscalations\n\n\n* Collaborate with product or engineering to troubleshoot and triage issues for customers.\n\n* Analyze payments related issues from other team members to assist triaging and troubleshooting\n\n* Replicate and log reported bugs in bug tracking system\n\n* Escalate cases to Escalation or R&D Engineers when required\n\n\n\n\nSubject Matter Expert: \n\n\n* Serve as subject matter expert for payments ecosystem and lifecycle\n\n* Possess a deep understanding of the organization's software, staying current with system information, changes and updates, and escalate more complex inquiries\n\n* Update documentation regarding payments support to share knowledge of payments with the rest of the organization.\n\n* Leverage extensive knowledge of payments lifecycle to troubleshoot and triage unknown errors. \n\n* Assist in actively training existing and new support representatives around aspects of supporting payments.\n\n\n\n\nWhat you will need: \n\n\n* Bachelor’s degree in Business Applications, Computer Science, or a related field is desired or equivalent work experience.\n\n* Previous Merchant Service, Banking, or Financial experience required. Experience with credit card processing a must. \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience in technical, payments related support position \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances\n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues\n\n* Excellent knowledge of customer service principles and practices with previous customer service experience\n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures\n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment\n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines\n\n* Ability to follow department processes and procedures\n\n* Experience utilizing CRM systems\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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