\nWhy This Role is Important to Arcadia\n\n\nAt Arcadia.io, The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia’s non-enterprise clients. CSAs commit to the ongoing work of making satisfied customers, through ensuring strong data quality, rapid and effective support, and smooth upgrades. The CSA displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product trainings, mitigate issues, and reconfigure tools to meet new business goals.\n \nCSAs have a knack for troubleshooting complex technical issues, enjoy getting into the weeds, and excel at critical problem solving. As the customer’s primary point of contact, the CSA will prioritize post-implementation scope, communicate timelines, and manage delivery.\n \nIn this position, you will be a member of the Customer Success Management team within Arcadia’s Customer Management division. You will work closely with implementation management, production support SMEs, engineering, and account management.\n\n\nWhat Success Looks Like\nIn 3 months\n·       Complete Arcadia Core Platform certification\n·       Complete onboarding requirements\n·       Coordinate with internal teams and track against project status/timelines\n·       Know each assigned customers’ scope of work and organizational goals\n·       Act as the primary CSA on assigned customer accounts with oversight\n·       Manage day to day operations of each customer\n\n\nIn 6 months\n·       Be able to provide clients with a demo of functionality\n·       Create and manage to project timelines\n·       Understand Arcadia’s data ingestion processes\n·       Drive issue resolution through coordination with internal teams\n·       Begin to gain an understanding of healthcare data\n·       Have an awareness of some of Arcadia’s product configuration options\n\n\nIn 12 months\n- Manage customer accounts independently with minimal oversight\n- Exhibit an in depth understanding of Arcadia products\n- Provide training tailored to the customer needs across the Arcadia product suite\n- Understand and translate issue impact relative to customers’ business needs\n- Use technical skills and critical thinking to investigate highly complex issues and develop remediation plans in collaboration with cross-functional teams\n- Help troubleshoot the data ingestion process\n- Demonstrate a robust understanding of EHR and claims data\n- Develop strategies to help a client reach their business goals through product configuration changes and trainings\n\n\n\nWhat You'll Be Doing\n* Serving as the primary day-to-day point of contact for customers live on the Arcadia platform\n* Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to fully identify issues and conceptualize impact\n* Investigating escalated and highly complex issues and developing remediation plans with internal teams. Driving complex issue resolution through collaboration with internal teams\n* Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Providing ongoing Care Management Support\n* Interacting with customers and clearly explaining issue root cause/remediation and product functionality\n* Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation.\n* Conducting supplementary customer trainings and demos across the Arcadia product suite\n* Acting as the translator between internal and external teams regarding complex technical concepts and business needs\n* Educating customers on Arcadia processes including data integration, nightly processing, upgrades, issue resolution\n* Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success\n* Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes\n* Helping to shape a new team and to design the customer intake process\n* Leveraging tools such as Jira, Confluence, Box, and SQL\n\n\n\nWhat You'll Bring\n* 1-3 years related work experience\n* Bachelor’s degree in IT or related technical filed (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience\n* Strong communication skills including the ability to interact with customers and explain technical concepts, issue resolutions and product functionality clearly to a wide range of audiences (tech, business, clinical, executive)\n* Regularly learn new skills, make timely decisions, and adapt well to change\n* Strong analytical, quantitative, problem solving and organizations skills\n* Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines\n* Thrive as a self-starter with the curiosity and tenacity to learn complex concepts\n* Healthcare industry experience\n\n\n\nWould Love for You to Have\n* Multiple years in IT support or relevant experience. Healthcare industry experience is a plus\n* Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus\n* Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field experience and customer input\n* Experience at an EHR, Health Plan, or other Healthcare organization\n\n\n\nWhat You'll Get\n* CSA will be a high growth position with deep exposure to Arcadia’s products, tools and processes.  We expect high throughput with frequent promotion to our implementation, production, or technical teams.\n* Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity\n* Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care\n* A flexible, remote friendly company with personality and heart\n* Employee driven programs and initiatives for personal and professional development\n* Great benefits like flextime time off\n* Be a member of the Arcadian and Barkadian Community\n\n\n\n\n\n\nAbout Arcadia\nArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.\n\n\nProtect Yourself\nIf you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.\n\n\nThis position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Analyst and Design jobs that are similar:\n\n $55,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nDegreed is seeking an exceptional Senior Engineering Manager to join our team and make a significant impact on our growth. As an integral part of our organization, you will be responsible for scaling a high-performing team and nurturing an inclusive culture that empowers individuals to thrive and excel in their work.\nDay in the Life\n\n\n* Collaborate with the product manager to gain a clear understanding of product requirements and objectives, summarize and prioritize complex projects, understand the significance of each component and allocate resources accordingly, handle trade-offs and negotiate deliverables to ensure project success within given constraints.\n\n* Gain comprehensive knowledge of the product being built, including how clients use it, to guide decision-making and align engineering efforts with business goals. Effectively communicate business requirements to the engineering team and lead them in designing efficient solutions, providing clarity in situations where there is ambiguity.\n\n* Drive the execution of projects, ensuring the on-time delivery of high-quality results using software development best practices. Offer technical guidance and facilitate discussions among team members. Participate in code reviews to maintain code quality standards and provide constructive feedback to the team.\n\n* Participate in the interviewing, hiring, and mentoring process for backend, database, and frontend engineers. Provide technical guidance and mentorship to team members, fostering their professional growth and development.\n\n* Work closely with cross-functional teams to ensure alignment and effective collaboration throughout the product development lifecycle.\n\n* Stay up to date with industry trends and technological advancements, proactively identifying opportunities for innovation and efficiency improvements. Foster a culture of continuous improvement, encouraging the team to challenge the status quo and explore new approaches to problem-solving.\n\n* Promote a collaborative and inclusive environment, where diverse perspectives are valued and contribute to better outcomes.\n\n\n\nWho You Are\n\n\n* 10+ years of experience of hands-on software development, familiarity with relevant technologies on iOS and Android, mobile development framework Flutter cloud platforms (i.e. Azure, GCP, etc), version control systems (i.e. Git, etc.), testing frameworks, CI/CD, Docker, Kubernetes, etc.\n\n* Architect, develop, and maintain the Degreed mobile application on the Flutter platform. Implement beautiful mobile layouts and continually improve the quality of UI code.4+ years’ experience as a people manager.\n\n* Proven problem-solving abilities and technical knowledge to address technical challenges, make sound decisions, and provide innovative solutions.\n\n* Excellent project management skills, with the ability to prioritize tasks, allocate resources, and manage timelines effectively using Agile/Scrum best practices.\n\n* Excellent communication skills to effectively convey complex ideas at all levels of the organization, technical and non-technical stakeholders.\n\n* Strong collaboration skills to work effectively with cross-functional teams, such as product management and design, fostering a cohesive and productive working environment to drive successful development and delivery of projects.\n\n* Ability to align engineering efforts with business objectives, anticipate future needs, and contribute to the overall strategic direction of the organization.\n\n* Strong leadership and coaching abilities, with a track record of mentoring and developing high-performing teams.\n\n* Demonstrated ability to lead hiring and staffing efforts.\n\n* Willingness to be hands-on and work with a global team.\n\n* Flexibility to adapt to changing priorities and environments, and the ability to guide the team through ambiguity and uncertainty.\n\n* Proactive and result-oriented mindset, with a passion for driving innovation and delivering impactful solutions.\n\n* Remote team management experience.\n\n\n\nWhat Sets You Apart\n\n\n* Experience with SaaS and/or EdTech\n\n* Demonstrated experience working with Swift/Objective-C, Java/Kotlin, Dart, and other core elements of our technology stack and/or productivity tools such as Jira and Confluence.\n\n* Experience working with a global team.\n\n\n\nEducational/Certification Requirements\n\n\n* Bachelor’s degree in engineering, computer science, or equivalent years of experience.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Flutter, Mobile and Senior jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

Position Summary\n\nThe Senior Business Intelligence Analyst owns all the data creation, governance and analysis related to a Nomad Health business function.  The Senior Business Intelligence Analyst finds new opportunities to leverage data and improve efficiencies with in-depth data analysis.\nResponsibilities/What You Will Do\n\n\nEvangelize a strong data culture through data governance, training, and insisting on data-driven business decisions.\n\nDefine, own, and monitor team KRs (key results) and other metrics to ensure that the team’s performance is helping drive our company’s strategic goals.  Investigate outlier performance and if bugs are identified, work with the Product and Engineering teams to resolve them.\n\nAdvocate for proper data modeling and reporting practices, collaborating with technology teams to ensure that systems are architected correctly to ensure accurate and effective data collection.  When requesting data related technology changes, you will clearly articulate what needs to be done and how to test the expected behaviors.\n\nSupport internal self-service data reporting.   Act as the go-to person for all data questions.\n\nThis includes maintaining tools and implementing feature updates, ensuring high quality data, creating new data reporting models, and training Nomad Health staff.\n\nGain a deep and almost authoritative knowledge of all Nomad’s data models, data flows and processes.\n\nProvide deep-dive analysis that cannot be completed from self-service reporting.\n\nShow a proven track record of identifying new business opportunities or insights through data analytics and advocating for initiatives to leverage these insights, resulting in improved business performance or function efficiencies.\n\nMentor junior team members with technical, analytical, and project management skills.\n\nEffectively communicate both upwards to executives and cross functionally to understand data needs and provide excellent customer service to internal and external customers.\n\nBe an effective data storyteller: identify the most impactful analysis topics, investigate using BI tools, synthesize this information into actionable insights, and explain all of this to different stakeholders across the company with varied data experience.\n\nOwn your own workflow using Jira ticketing and prioritize potential projects from multiple customers to focus on the most impactful work.\n\n\n\nQualifications/ Skills - What You Will Need\n\n\n5+ years of experience with data analytics and business intelligence.\n\nSelf-directed problem solver and a data storyteller.\n\nComfortable writing SQL. Ability to write window functions, CTEs, and other complex SQL logic.\n\nAbility to work with large data sets in Excel or another analysis software.\n\nExperience developing Looker dashboards and can write LookML.\n\n\n\n\nPreferred Qualifications:\n\n\nExperience working with event tracking tools and helped define events.\n\nExperience with Product Analytics tools (like Mixpanel, Amplitude) or Marketing Analytics tools (like Google Analytics, Adobe Analytics)\n\nFamiliarity with Python or R.\n\nExperience with Product Analytics\n\n\n\n\nThe Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.\n\nNomad Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Engineer, Cloud, Senior, Developer, Analyst, Sales, Digital Nomad, Design, JavaScript, Typescript, Microsoft, Marketing, Legal, Medical, Git, API, Mobile, Junior, SaaS, Education, Ecommerce, Backend, Jira, Python and Excel jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nNOTE: This is NOT a BI or ETL developer position. This is a T-SQL development role in support of application development.\n\nGENERAL DESCRIPTION\n\nThe SQL Developer is part of the Data Systems Team and reports to the Manager of Data Systems.\n\nThe SQL Developer is responsible for creating reliable, scalable, and performant stored procedures and functions within Energy Worldnet, Inc. (EWN) databases in support of EWN’s application platform.\n\nAdditionally, the SQL Developer is responsible for designing and creating data structures to support business processes and ensuring database stability, reliability, and performance to support the goals and vision of EWN using the latest development products and procedures.\n\nThis position will coordinate with other members of the Data Systems Team to maintain and optimize in-application SQL statements and act as a resource to assist in solving all database usage issues, so excellent communication skills and computer abilities are essential.\n\nThe SQL Developer must have a strong passion for excellence, focusing on execution, and influencing innovation, quality, and predictability for continuous improvement.\n\nESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES\n\n\n* Work with Software Engineering to create and update stored procedures and user-defined functions\n\n* Design and implement data structures to efficiently model business processes\n\n* Complete ad hoc requests for research into and/or updating of data directly within SQL Server\n\n* Analyze and complete development tasks as assigned\n\n* Perform other work as assigned\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n\n* Three (3) years of experience with Microsoft SQL Server; with most recent experience using 2016 or later\n\n* Three (3) years of experience using software development methodologies\n\n* Three (3) years of experience using Microsoft Excel and Word\n\n\n\n\nKNOWLEDGE, SKILLS AND ABILITIES\n\nKnowledge of:\n\n\n* T-SQL development of stored procedures and user-defined functions\n\n* Appropriate use of error handling, transactions, and windowing functions\n\n* Understanding of efficient data modeling strategies\n\n* Fundamentals of indexing and performance tuning\n\n* Best practices when dealing with relational databases\n\n* The principles, practices, and techniques of computer programming and systems analysis\n\n\n\n\nSkilled in:\n\n\n* Fundamentals of reading and understanding query execution plans\n\n* Critical thinking and problem solving\n\n* Documentation (Word, Excel, Markdown, etc.)\n\n\n\n\nAbility to:\n\n\n* Communicate effectively\n\n* Plan resource requirements from high-level specifications\n\n* Troubleshoot common database issues\n\n* Prepare program specifications; to code, test, and debug computer programs\n\n* Interpret technical information related to computer programming and other areas of data processing\n\n\n\n\nPREFERRED QUALIFICATIONS AND KSA’s\n\n\n* Agile development model (SCRUM, work assignments, timelines, and team structure)\n\n* Experience with Atlassian JIRA ticketing system\n\n* Microsoft certifications relating to database development for SQL Server 2016 or later\n\n* Oil, Gas, or Energy Industry experience\n\n\n\n\nJOB SPECIFICATIONS\n\n\n* FLSA Classification (Exempt, Non-exempt):  Exempt\n\n* Must be US citizen or green card holder\n\n* Must NOT reside in California, New York, New Jersey or Massachusetts\n\n* Travel Requirement (% of 40-hour work week):  Quarterly meetings **\n\n* Remote work eligible:  Yes\n\n* Shift:  7am - 4pm, 8am - 5pm or 9am - 6pm M-F\n\n* Environment: Although this position is remotely located, the person hired for this position will have to travel monthly to work out of our main office in Decatur, TX. They will physically work in Texas 8 a.m. to 5 p.m. one (1) week per month during their probationary period (first 90 days of employment).  At the end of the 90 day probationary period, the candidate will have the opportunity to apply for 100% telecommute.  NOTE: With the current COVID restrictions, travel is TBD.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, Digital Nomad, Jira, Microsoft, Travel and Excel jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nThis is only for US applicants.\n\nWe are looking for a Product Leader who enjoys working on challenging, high impact, greenfield problems. As Director of Product Management, you are responsible for understanding customer needs, agent needs, market trends, and defining product roadmaps that use technology effectively to dramatically improve customer and agent experience. The services and operations we own will be responsible for millions of dollars in revenue, resulting in us having a huge opportunity to move the needle in a positive direction. The team has a strong group of senior engineering and business talent, so it will be a great place for someone to deliver results.\n\nThis role will own Product for our On-Demand Agency (ODA), and initially it will be individual contributor with opportunity to lead a group of Product Managers after 18 months that drive growth and own strategy for ODA. As part of the leadership team, you will envision, design, deliver, plan and drive both customer facing and agent facing innovations to enable critical business operations. Specifically, you will report directly to the SVP of ODA product and partner with other functional leaders in Engineering, UX design, Operations, Sales, Marketing, Distribution, Traffic Acquisition, Legal, and Finance, to translate the business requirements into world class technical specifications. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of these programs. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.\n\nYou must be comfortable dealing with tremendous ambiguity, be strongly technical, be an analytical & critical thinker, and possess excellent problem-solving and communication skills. You will be a strong leader that can provide functional, tactical and responsive leadership to your team. Your oral and written communication skills will be top notch and you will excel in stakeholder relationship management. You will be passionate about your work, see the strategic big-picture yet be detail-oriented and be organized. You will have proven leadership skills in a very fast-paced highly demanding environment. You will have a strong software development background, and in managing and delivering large cross-functional products and programs. You will be calm and composed in times of crisis and be able to respond to escalations with data and causal analysis.\n\nWhat You’ll Be Doing:\n\n\n* Lead the development of the consumer-focused software product strategy and vision supported by internal and external analysis\n\n* Define creative, high quality, simple product roadmaps based on team strategy and vision\n\n* Develop detailed, crisp business requirements, epics and user stories in JIRA that can be used to create product specifications and architecture\n\n* Create wireframes, workflows and business rules using diagramming tools to document and communicate requirements in most crisp manner\n\n* Evaluate product development scope by understanding the consumer’s needs\n\n* Manage prioritization and trade-offs among customer experience, performance and operational support load\n\n* Create buy-in for the product vision both internally and with key external partners\n\n* Work closely with engineering teams and program management to deliver software products to market\n\n* Drive product launches including working with business development team, executives, and other product management team members\n\n* Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals\n\n\n\n\n About You:\n\n\n* 7-15+ years of professional experience of software product management experience, including 2+ years leading a team of Product Managers, and 3+ years of software development experience. These experiences could have occurred concurrently. A history of product management in a startup environment. History of teamwork and willingness to roll up one’s sleeves to get the job done.\n\n* BS/BA in a technology, engineering or related field and an MBA (or advanced quantitative/technical degree preferred).\n\n\n\n\n\n* Broad technical breadth including familiarity with web front end, web services and back-end application and services infrastructure. A deep understanding of software development in a team, and a proven track record of shipping software quickly, experimenting, A/B testing and iterating on the experience.\n\n* Experienced in drawing diagrams, flow charts and wireframes to effectively communicate with distributed designers, engineers and operations.\n\n\n\n\n\n* Experienced in successfully and succinctly communicating with end users about upcoming features, new features, and support issues in written and diverse visual forms. You must have obsession for end users and have had experience delighting end users and gathering qualitative and quantitative feedback.\n\n\n\n\n\n* Demonstrated analytical, critical and quantitative skills, the ability to use hard data and metrics to back up assumptions and develop business cases. Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape\n\n\n\n\n\n* Experienced in leading cross-functional teams to deliver multiple, concurrent software projects on tight deadlines. Experience coordinating complex product development cycles, cross team dependencies, realistic planning and scheduling, accounting for various phases of software development life cycle. You ensure that smart trade-offs are made in order for projects to be completed in an appropriate and timely manner, acknowledging mistakes, learning from them and always moving forward productively.\n\n* Experienced in specifying edge cases and dependencies so that they are discovered at planning stage rather than at delivery stage.\n\n* Utilized a combination of metrics, research and intuition to evaluate opportunities, establish roadmaps and build solutions.\n\n* Excellent written communication is extremely critical in this role. Demonstrated competence in written communication to effectively and efficiently articulate both strategic vision and specific technical details to various stakeholders, from senior leadership to individual contributors. \n\n* Ability to think strategically and execute methodically. High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.\n\n* Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Executive, Accounting, Jira and Excel jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWe are looking for a Product Leader who enjoys working on challenging, high impact, greenfield problems. As Director of Product Management, you are responsible for understanding customer needs, agent needs, market trends, and defining product roadmaps that use technology effectively to dramatically improve customer and agent experience. The services and operations we own will be responsible for millions of dollars in revenue, resulting in us having a huge opportunity to move the needle in a positive direction. The team has a strong group of senior engineering and business talent, so it will be a great place for someone to deliver results.\n\nThis role will own Product for our On-Demand Agency (ODA), and initially it will be individual contributor with opportunity to lead a group of Product Managers after 18 months that drive growth and own strategy for ODA. As part of the leadership team, you will envision, design, deliver, plan and drive both customer facing and agent facing innovations to enable critical business operations. Specifically, you will report directly to the EVP of ODA and partner with other functional leaders in Engineering, UX design, Operations, Sales, Marketing, Distribution, Traffic Acquisition, Legal, and Finance, to translate the business requirements into world class technical specifications. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of these programs. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.\n\nYou must be comfortable dealing with tremendous ambiguity, be strongly technical, be an analytical & critical thinker, and possess excellent problem-solving and communication skills. You will be a strong leader that can provide functional, tactical and responsive leadership to your team. Your oral and written communication skills will be top notch and you will excel in stakeholder relationship management. You will be passionate about your work, see the strategic big-picture yet be detail-oriented and be organized. You will have proven leadership skills in a very fast-paced highly demanding environment. You will have a strong software development background, and in managing and delivering large cross-functional products and programs. You will be calm and composed in times of crisis and be able to respond to escalations with data and causal analysis.\n\nWhat You’ll Be Doing:\n\n\n* Lead the development of the consumer-focused software product strategy and vision supported by internal and external analysis\n\n* Define creative, high quality, simple product roadmaps based on team strategy and vision\n\n* Develop detailed, crisp business requirements, epics and user stories in JIRA that can be used to create product specifications and architecture\n\n* Create wireframes, workflows and business rules using diagramming tools to document and communicate requirements in most crisp manner\n\n* Evaluate product development scope by understanding the consumer’s needs\n\n* Manage prioritization and trade-offs among customer experience, performance and operational support load\n\n* Create buy-in for the product vision both internally and with key external partners\n\n* Work closely with engineering teams and program management to deliver software products to market\n\n* Drive product launches including working with business development team, executives, and other product management team members\n\n* Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals\n\n\n\n\n About You:\n\n\n* 7-15+ years of professional experience of software product management experience, including 2+ years leading a team of Product Managers, and 3+ years of software development experience. These experiences could have occurred concurrently. A history of product management in a startup environment. History of teamwork and willingness to roll up one’s sleeves to get the job done.\n\n* BS/BA in a technology, engineering or related field and an MBA (or advanced quantitative/technical degree preferred).\n\n\n\n\n\n* Broad technical breadth including familiarity with web front end, web services and back-end application and services infrastructure. A deep understanding of software development in a team, and a proven track record of shipping software quickly, experimenting, A/B testing and iterating on the experience.\n\n* Experienced in drawing diagrams, flow charts and wireframes to effectively communicate with distributed designers, engineers and operations.\n\n\n\n\n\n* Experienced in successfully and succinctly communicating with end users about upcoming features, new features, and support issues in written and diverse visual forms. You must have obsession for end users and have had experience delighting end users and gathering qualitative and quantitative feedback.\n\n\n\n\n\n* Demonstrated analytical, critical and quantitative skills, the ability to use hard data and metrics to back up assumptions and develop business cases. Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape\n\n\n\n\n\n* Experienced in leading cross-functional teams to deliver multiple, concurrent software projects on tight deadlines. Experience coordinating complex product development cycles, cross team dependencies, realistic planning and scheduling, accounting for various phases of software development life cycle. You ensure that smart trade-offs are made in order for projects to be completed in an appropriate and timely manner, acknowledging mistakes, learning from them and always moving forward productively.\n\n* Experienced in specifying edge cases and dependencies so that they are discovered at planning stage rather than at delivery stage.\n\n* Utilized a combination of metrics, research and intuition to evaluate opportunities, establish roadmaps and build solutions.\n\n* Excellent written communication is extremely critical in this role. Demonstrated competence in written communication to effectively and efficiently articulate both strategic vision and specific technical details to various stakeholders, from senior leadership to individual contributors. \n\n* Ability to think strategically and execute methodically. High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.\n\n* Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Executive, Accounting, Jira, Senior and Excel jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAgile Business Analyst & Project Manager (Scrum Master)\n\nRemote, USA\n\nDo you want to be a part of a growing company that is on the cutting-edge of talent acquisition and talent management technology?  If so, then OutMatch is the place for you! \n\nWhat You’ll Do:\n\nResponsibilities for this role include partnering with the product owners to define and refine product functionality, giving form and shape to web-based software applications, managing a Continuous Delivery pipeline and coordinating successful product delivery. You will become the trusted adviser to various lines of business as you work with cross-functional teams (local and global) to correctly interpret, validate, estimate and implement required product functionality. You will serve as an enabler and foster a culture of trust, ownership and togetherness while working with a world-class engineering team!\n\nAs a member of our team, you will...\n\n\n* Communicate, analyze, document, communicate, organize, facilitate, schedule, collaborate, mentor … did we mention communicate?\n\n* Lead a distributed (remote & offshore) team through the full project lifecycle in a fast-paced Agile environment – this includes solution analysis, work breakdown process, dependency identification, driving continuous improvement by utilizing feedback and metrics to identify areas of opportunity and maintaining the health of the applications owned by your team.\n\n* Partner with Product Owner in the process of representing strategic business goals, driving clarity and alignment around the product vision and business solution definition.\n\n* Guide and encourage the adoption of Agile & Continuous Delivery methodologies, help tailor processes to enable the team to become high performing and facilitate Agile ceremonies.\n\n* Manage & groom the work backlog for the team while ensuring business priorities and system requirements are met.\n\n* Produce timely and relevant artifacts including user stories, mockups, decisions & clarifications, system specifications, support transition guides, project status, meeting notes etc.\n\n* Use different formats of documentation to fit needs of remote teams (UML, Visio, PowerPoint, MS Project, Confluence widgets, Word, Excel – whatever it takes)\n\n* Query (using SQL) various databases to analyze historic and current transactional data and meta-data for research and solution design.\n\n* Assist with User Acceptance Tests and Beta testing prior to product launches.\n\n\n\n\n…And most important, you will contribute to and cultivate a culture of collaboration, transparency and fun!\n \n\nWhat You'll Need:\n\n\n* At least 5 years’ experience as a Business Analyst & Scrum Master or Project Manager using Agile & DevOps principles\n\n* Expertise with SQL, MS Excel, Visio and Jira / Confluence\n\n* Strong Project Management skills in terms of prioritizing work, identifying dependencies and blockers to progress, monitoring progress and Communicating project status and escalations and experience with conducting Scrum ceremonies\n\n* Strong analytical and problem-solving abilities\n\n* Strong oral, written and presentation skills combined with the ability to facilitate meetings and lead group discussions for navigating complex solutions\n\n* Ability to manage ambiguity and drive clarity for stakeholders and adapt to changes in priorities and business conditions while remaining focused on results.\n\n* Proficiency with assisting leadership and team members with removing barriers and embracing transformation by helping the team evolve their tactical processes.\n\n* Good organizational skills, including prioritization across multiple commitments and time management\n\n* Preferably some prior experience as a QA analyst or software tester\n\n* Familiar with concepts like Domain Driven design, CI/CD processes, launching Agile Release Trains and DevOps principles\n\n* Familiarity or experience in the HR Tech (Hiring and Recruiting technology) domain\n\n* Results-oriented self-starter mindset; highly motivated and collaborative, with a strong work ethic\n\n* Bachelor’s degree in Software Engineering / Computer Science or any other training or education in a related field\n\n* PMI or CSM certification. This is preferred but not required\n\n\n\n\nWhat You'll Get:\n\n\n* A solid, experienced management team\n\n* A comprehensive training program that enables you to be successful, quickly\n\n* A world-class product with an elegant user interface that empowers our clients to positively impact their business results\n\n* A competitive base salary and great incentive program\n\n* A clear path for career growth in our industry leading organization\n\n* A new, state-of-the-art office with free parking\n\n* Discretionary time off. When you need it, you take it\n\n* Casual dress – everyday\n\n* We pay 100% of our employee’s medical, dental and vision insurance\n\n* 401(k) with company match\n\n* Employee Stock Option Program\n\n* Fitness Center\n\n\n\n\nVoted one of Dallas Business Journal's Best Places to Work, OutMatch is transforming the world of work by helping great companies like Adidas, Panera Bread, American Airlines and HCA match people with purpose. Our software predicts employee success on the job and measures fit with a company’s unique CultureDNA™, so companies hire the right people—the absolute best match—and develop them into premier employees who drive improved customer satisfaction and increased revenue.   \n\nApply today to join a dynamic team dedicated to matching people with purpose!\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Jira, DevOps, Education, Excel and HR jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nFormstack, transforming the way you collect data and put it to work, is looking for an Engineering Manager to add to the team.\nFormstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.\nWho You Are:\nYou have empathy and want to mentor teammates to enable them to continue to grow. You are OK with your team's wins being your wins as well. You are a great leader, listener, decision maker, and can think on your feet. You believe people should lead by example.\nYou have great attention to detail and enjoy keeping track of the who, what, when, where, and why. Constantly thinking about how to improve the development process keeps you up at night. You put your team ahead of yourself and try to do what's best for all parties involved. You aren't scared to make mistakes and try new things to achieve your objectives. You are comfortable not always knowing the answer and without a doubt a great communicator.\nWhat You'll Do:\nYou will work with multiple teams to help scope and hand off projects to the appropriate teams. Responsibilities include tracking team performance, setting, measuring, monitoring and managing goals, managing expectations, and delivering projects on a deadline. You will be removing roadblocks so your teams can move.\nThe majority of this role will be to manage people, projects, and timelines. You should have an understanding of software development, SLDC processes, and be comfortable helping out when needed.\nYou will begin to assess needs and opportunities for your team around process and weigh in heavily on making updates to our current process and be OK leading meetings. You will also help prioritize a backlog of tech-related projects and hold 1:1s with your team to ensure quality and timely feedback is given for growth.\nHow You Will Succeed:\n* Excellent project management skills\n* Superb organization skills and process management\n* Exceptional customer service skills\n* You set measurable goals for yourself as well as others\n* You can work asynchronously\n* Exceptional attention to detail and critical thinking\n* You can work independently but also work well within a team environment\n* On-call duty on a rotating schedule\n* Ability to leave your ego at the door\n\n\nWhat We Are Looking For:\n* 5+ years of experience working with modern technologies, agile process, and/or managing people\n* Demonstrated success working in a development environment\n* Ability to provide training and technical leadership to multiple departments\n* Proven success as a team lead or similar position\n* Comfortable managing x-functional teams with a wide variety of technical skills\n* Excellent written and oral communication skills\n* Comfortable with agile methodologies & scrum\n* Proven ability to manage a remote team of software developers\n* Passion for quality. Code coverage with unit tests should be as complete as possible. Strive for performance and correctness.\n* Ability to help plan the technical part of a release from start to finish\n* Ability to mentor and lead a small team\n* Ability to run an effective meeting\n* Ability to work remote and with remote team members\n* Ability to talk to non-technical people and groups\n* The Ability to travel (<10%) for team meetups, conferences, etc.\n* Previous experience working on a SaaS related product\n\n\nBonus Points\n* Experience working and managing teams over multiple time zones\n* Experience using JIRA or similar software\n* Scrum certification\n* AWS certifications\n* Full stack experience\n* Mobile experience\n\n\nWhat Formstack Offers:\n* Free health plans, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.\n* Unlimited PTO for all employees\n* 401k with matching company contribution for full-time employees\n* The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job\n* Company-paid conferences and extended learning\n* Yearly company gathering\n\n\nWant to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most! \nFormstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.\nAll data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.\nThank you for your interest in Formstack! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Executive, Jira, Travel, Excel and SaaS jobs that are similar:\n\n $72,500 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nFormstack, transforming the way you collect data and put it to work, is looking for an Engineering Manager to add to the team.\nFormstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.\nWho You Are:\nYou have empathy and want to mentor teammates to enable them to continue to grow. You are OK with your team's wins being your wins as well. You are a great leader, listener, decision maker, and can think on your feet. You believe people should lead by example.\nYou have great attention to detail and enjoy keeping track of the who, what, when, where, and why. Constantly thinking about how to improve the development process keeps you up at night. You put your team ahead of yourself and try to do what's best for all parties involved. You aren't scared to make mistakes and try new things to achieve your objectives. You are comfortable not always knowing the answer and without a doubt a great communicator.\nWhat You'll Do:\nYou will work with multiple teams to help scope and hand off projects to the appropriate teams. Responsibilities include tracking team performance, setting, measuring, monitoring and managing goals, managing expectations, and delivering projects on a deadline. You will be removing roadblocks so your teams can move.\nThe majority of this role will be to manage people, projects, and timelines. You should have an understanding of software development, SLDC processes, and be comfortable helping out when needed.\nYou will begin to assess needs and opportunities for your team around process and weigh in heavily on making updates to our current process and be OK leading meetings. You will also help prioritize a backlog of tech-related projects and hold 1:1s with your team to ensure quality and timely feedback is given for growth.\nHow You Will Succeed:\n* Excellent project management skills\n* Superb organization skills and process management\n* Exceptional customer service skills\n* You set measurable goals for yourself as well as others\n* You can work asynchronously\n* Exceptional attention to detail and critical thinking\n* You can work independently but also work well within a team environment\n* On-call duty on a rotating schedule\n* Ability to leave your ego at the door\n\n\nWhat We Are Looking For:\n* 5+ years of experience working with modern technologies, agile process, and/or managing people\n* Demonstrated success working in a development environment\n* Ability to provide training and technical leadership to multiple departments\n* Proven success as a team lead or similar position\n* Comfortable managing x-functional teams with a wide variety of technical skills\n* Excellent written and oral communication skills\n* Comfortable with agile methodologies & scrum\n* Proven ability to manage a remote team of software developers\n* Passion for quality. Code coverage with unit tests should be as complete as possible. Strive for performance and correctness.\n* Ability to help plan the technical part of a release from start to finish\n* Ability to mentor and lead a small team\n* Ability to run an effective meeting\n* Ability to work remote and with remote team members\n* Ability to talk to non-technical people and groups\n* The Ability to travel (<10%) for team meetups, conferences, etc.\n* Previous experience working on a SaaS related product\n\n\nBonus Points\n* Experience working and managing teams over multiple time zones\n* Experience using JIRA or similar software\n* Scrum certification\n* AWS certifications\n* Full stack experience\n* Mobile experience\n\n\nWhat Formstack Offers:\n* Free health plans, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.\n* Unlimited PTO for all employees\n* 401k with matching company contribution for full-time employees\n* The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job\n* Company-paid conferences and extended learning\n* Yearly company gathering\n\n\nWant to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most! \nFormstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.\nAll data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.\nThank you for your interest in Formstack! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Executive, Jira, Travel, Excel and SaaS jobs that are similar:\n\n $72,500 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n