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๐Ÿ’ฐ $45k - $85k*

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Sourcegraph

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Sourcegraph is hiring a

Remote Engineering Manager Cloud Ops M3

Location\n\n๐ŸŒŽ While we are an all-remote company and hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with both Pacific Time and Central European time for at least 10 hours/week.\n\nPreferred locations:\n\n\n* Remote\n\n\n\nWhy this job is exciting\n\nSource code is at the heart of Sourcegraph. We support multiple code hosts and retrieve, store, index, and serve source code - to end users, admins, and other internal services. Our latest addition to our product catalog, Cody, reimagines how code is written and supercharges our developer customers.\n\nAs an Engineering Manager for Cloud Operations, you will oversee the operations of our Cloud Managed Services. Sourcegraph hosts the infrastructure for our customers to manage their source code (search, insights, own, etc) as well as our brand new AI Code Assistant (Cody).\n\nThis role gives you the opportunity to solve complex, challenging, and highly technical problems for our customers, both internally and externally, help unleash the potential and productivity of our Engineering teams, and delight our customers with industry-leading quality software.\n\n๐Ÿ“… Within one month, you willโ€ฆ\n\n\n* Start building a trusting relationship with your direct reports and peers.\n\n* Understand the what, why, and how of the projects your teams are working on, how those projects contribute to our company goals, and current status, risks, and mitigations.\n\n* You will work closely with senior ICs on your team to ensure the technical strategy sets us up for success.\n\n* Start the transition of the Cloud Operations team over to you.\n\n\n\n\n๐Ÿ“… Within three months, you willโ€ฆ\n\n\n* Help all teams build scalable solutions to manage complex releases.\n\n* Steadily improve processes for your teams and manage on-call & support rotations, and improve self-service capabilities\n\n* Help improve our observability and reduce our MTTD (Mean Time to Detect) and MTTR (Mean Time to Resolve) critical customer issues\n\n* Help define and implement cloud-specific SLOs and performance targets\n\n* Champion customer engagement in all phases of design, and development to support flawless deployments\n\n\n\n\n๐Ÿ“… Within six months, you willโ€ฆ\n\n\n* Have significantly improved our current infrastructure key pain points\n\n* Have enabled product teams to use the Cloud SLO framework\n\n* Created a long-term plan for continuous improvement of the organization, higher-scale customer handling, etc.\n\n\n\nAbout you\n\nAs Engineering Manager for Cloud Ops, you have experience as a technical manager and personal expertise to guide our teams to improve existing infrastructure, prepare for the expansion of product lines, scale customer environments, and scale our ability to host more customers.\n\nYou have experience dealing with customers with very high technical bars, and you can have serious technical conversations with CTOs, Heads of Engineering, and decision-makers in companies in every business sector. You can represent your team with customers, roughly as if you were a rotation engineer on that team.\n\nAs an Engineering Manager at Sourcegraph, your broad industry experience will be valuable across departments, from the data source (repo management) to indexing, processing, and API serving in all our deployment environments. \n\n\n* You have at least 4 years of management experience and 5 years of hands-on coding experience.\n\n* You have led engineering teams and held a high technical bar for teammates and yourself.\n\n* You have experience with SaaS operations.\n\n* You have experience with Google Cloud Platform.\n\n* You have experience with container solutions (Kubernetes, GKE, Kustomize, Helm).\n\n\n\nLevel\n\n๐Ÿ“Š This job is an M3. You can read more about our job leveling philosophy in our Handbook.\nCompensation\n\n๐Ÿ’ธ We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.\n\nTo determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure weโ€™re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The starting salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that these salary ranges may be adjusted in the future.\n\n๐Ÿ’ฐThe target compensation for this role is $90,000-$180,000 USD base.\n\n\n* Zone 2: $180,000 USD\n\n* Zone 3: $135,000 USD\n\n* Zone 4: $90,000 USD\n\n\n\n\nPlease speak with a recruiter for additional information regarding zone locations.\n\n\n๐Ÿ“ˆ In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.\nInterview process\n\nBelow is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if weโ€™re the right fit for youโ€ฆ Interviewing is a two-way street, after all! \n\nWe expect the interview process to take 5.5 hours in total.\n\n๐Ÿ‘‹ Introduction Stage - we have initial conversations to get to know you betterโ€ฆ\n\n\n* [30m] Recruiter Screen\n\n* [15m] Hiring Manager Intro\n\n\n\n\n๐Ÿง‘โ€๐Ÿ’ป Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partnersโ€ฆ\n\n\n* [60m] Resume Deep Dive\n\n* [45m] Technical Interview\n\n* [45m] Peer Interview\n\n* [45m] Cross-functional Team Collaboration Interview\n\n\n\n\n๐ŸŽ‰ Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holisticallyโ€ฆ\n\n\n* [30m] Values\n\n* [30m] Leadership with co-founder\n\n* We check references and conduct your background check\n\n\n\n\nPlease note - you are welcome to request additional conversations with anyone you would like to meet, but didnโ€™t get to meet during the interview process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Cloud, API, Senior and Engineer jobs that are similar:\n\n $45,000 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
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โœ… 80 applied (7%)

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Unlock Health is hiring a

Remote Senior Cloud Engineer

\nTitle: Senior Cloud Engineer\nDirect Manager Title: VP, Engineering\n\nThe Role \nThe Senior Cloud Engineer is responsible for managing the infrastructure cloud operations and supporting the infrastructure needs of the Technology team in launching and maintaining new products across the enterprise.\n\nWhat Youโ€™ll Do\nCloud Operations:\n\n\n* Manage and develop the containerized SaaS infrastructure in multiple environments\n\n* Create and maintain scripts to automate routine processes\n\n* Utilize open source tools to manage platforms using Infrastructure as Code techniques\n\n* Work with the Product Technology Team to deploy new versions of software and improve workflow for faster deployments through Continuous Integration, Continuous Deployment techniques (CI/CD)\n\n* Manage data storage availability and performance\n\n* Create, manage, and tune database high-availability cluster infrastructure\n\n* Implement tools to monitor critical infrastructure\n\n* Ensure platform can meet capacity requirements as products scale\n\n* Manage production reliability to keep systems operating above a 99.99% availability level\n\n* Follow processes and procedures as designated to ensure HITRUST\n\n* compliance is maintained\n\n* Implement technical security measures as defined by the Security/QA/Compliance Manager\n\n* Support disaster recovery planning and testing for infrastructure\n\n* Document all processes and systems\n\n\n\n\nInternal: IT Support and System Development:\n\n\n* Manage the infrastructure for internal systems\n\n\n\n\n\nIdeal Qualifications\nEducation:\n\n\n* Bachelorโ€™s degree from a four-year college or university; or equivalent experience\n\n\n\n\nCertifications:\n\n\n* AWS Certified DevOps Engineer Professional or Solutions Architect Professional; or equivalent experience\n\n\n\n\nExperience:\n\n\n* 2-4 years of Software Development experience required (Python/Rails/Java preferred)\n\n* 3-5 years of Linux Cloud System Administration experience (AWS preferred)\n\n* 2-4 years of experience creating Terraform stacks within AWS\n\n* 2-4 years of experience creating automation playbooks (Ansible preferred)\n\n* 2-4 years of experience building containers and managing container infrastructure (Docker strongly preferred)\n\n* 2-4 years of CI/CD pipeline creation and management experience\n\n* 2-4 years of high availability database administration experience (Postgres and/or MySQL preferred)\n\n* 2-4 years of experience operating infrastructure for large-scale web applications preferred\n\n\n\n\nOther:\n\n\n* If hired, candidates must be willing to undergo a background screening and sign the Unlock Health confidentiality agreement\n\n\n\n\nPerks and Benefits\n\n\n* Competitive Salary\n\n* Health, Dental and Vision benefit packages to fit all types of lifestyle \n\n* Life, Short and Long Term Disability Insurance paid 100% by the company \n\n* FSA / HSA Options\n\n* 401(K) with a generous company match program\n\n* Flexible Paid Time Off (aka- unlimited)\n\n* Paid Parental Leave \n\n* Hybrid and Remote work schedules available \n\n* Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)\n\n* Employee Referral Program\n\n\n\n\nAbout Unlock:\nUnlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. Weโ€™ve combined the best teams in healthcare marketing to help every client live their mission โ€“ to promote, maintain, and restore health. Our โ€œsuper agencyโ€ approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.\n\nWe believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here. \n\nEquality Opportunity Employer Statement\nUnlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\n\nFor internal coding use only: Unlock Health/Technology Products/Tech Dev\n\n#LI-DNI \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, DevOps, Cloud, Senior, Marketing, Legal, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Remote


๐Ÿ’ฐ $60k - $110k*

Python

 

Support

Software

Testing

Growth

Senior

Operational

Analytics

Reliability

Health

Full-Time

Remote

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๐Ÿ‘€ 698 views

โœ… 39 applied (6%)

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Remote is hiring a

Remote Senior Data Engineer

What this job can offer you\n\nThis is an exciting time to join the growing Data Team at Remote, which today consists of over 15 Data Engineers, Analytics Engineers and Data Analysts spread across 10+ countries. Throughout the team we're focused on driving business value through impactful decision making. We're in a transformative period where we're laying the foundations for scalable company growth across our data platform, which truly serves every part of the Remote business. This team would be a great fit for anyone who loves working collaboratively on challenging data problems, and making an impact with their work. We're using a variety of modern data tooling on the AWS platform, such as Snowflake and dbt, with SQL and python being extensively employed.\n\nThis is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Data Engineer, joining our Data team, composed of Data Analysts and Data Engineers. We support the decision making and operational reporting needs by being able to translate data into actionable insights to non-data professionals at Remote. Weโ€™re mainly using SQL, Python, Meltano, Airflow, Redshift, Metabase and Retool.\nWhat you bring\n\n\n* 5+ years of experience in data engineering; high-growth tech company experience is a plus\n\n* Strong experience with building data extraction/transformation pipelines (e.g. Meltano, Airbyte) and orchestration platforms (e.g. Airflow)\n\n* Strong experience in working with SQL, data warehouses (e.g. Redshift) and data transformation workflows (e.g. dbt)\n\n* Solid experience using CI/CD (e.g. Gitlab, Github, Jenkins)\n\n* Experience with data visualization tools (e.g. Metabase) is considered a plus\n\n* A self-starter mentality and the ability to thrive in an unstructured and fast-paced environment\n\n* You have strong collaboration skills and enjoy mentoring\n\n* You are a kind, empathetic, and patient person\n\n* Writes and speaks fluent English\n\n* It's not required to have experience working remotely, but considered a plus\n\n\n\nKey Responsibilities\n\n\n* Playing a key role in Data Platform Development & Maintenance:\n\n\n* Managing and maintaining the organization's data platform, ensuring its stability, scalability, and performance.\n\n* Collaboration with cross-functional teams to understand their data requirements and optimize data storage and access, while protecting data integrity and privacy.\n\n* Development and testing architectures that enable data extraction and transformation to serve business needs.\n\n\n\n\n\n* Improving further our Data Pipeline & Monitoring Systems:\n\n\n* Designing, developing, and deploying efficient Extract, Load, Transform (ELT) processes to acquire and integrate data from various sources into the data platform.\n\n* Identifying, evaluating, and implementing tools and technologies to improve ELT pipeline performance and reliability.\n\n* Ensuring data quality and consistency by implementing data validation and cleansing techniques.\n\n* Implementing monitoring solutions to track the health and performance of data pipelines and identify and resolve issues proactively.\n\n* Conducting regular performance tuning and optimization of data pipelines to meet SLAs and scalability requirements.\n\n\n\n\n\n* Dig deep into DBT Modelling:\n\n\n* Designing, developing, and maintaining DBT (Data Build Tool) models for data transformation and analysis.\n\n* Collaboration with Data Analysts to understand their reporting and analysis needs and translate them into DBT models, making sure they respect internal conventions and best practices.\n\n\n\n\n\n* Driving our Culture of Documentation:\n\n\n* Creating and maintaining technical documentation, including data dictionaries, process flows, and architectural diagrams.\n\n* Collaborating with cross-functional teams, including Data Analysts, SREs (Site Reliability Engineers) and Software Engineers, to understand their data requirements and deliver effective data solutions.\n\n* Sharing knowledge and offer mentorship, providing guidance and advice to peers and colleagues, creating an environment that empowers collective growth\n\n\n\n\n\n\n\nPracticals\n\n\n* You'll report to: Engineering Manager - Data\n\n* Team: Data \n\n* Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; Vietnam, Indonesia, Taiwan and South-Korea\n\n* Start date: As soon as possible\n\n\n\nRemote Compensation Philosophy\n\nRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.\n\nAt first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.\n\nThe base salary range for this full-time position is $49,650 USD to 111,700 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.\nApplication process\n\n* Interview with recruiter\n\n* Interview with future manager\n\n* Async exercise stage \n\n* Interview with team members\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Testing, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRio de Janeiro, Rio de Janeiro, Brazil
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


UpKeep


๐Ÿ’ฐ $60k - $105k*

Design

 

SaaS

Salesforce

Consultant

Support

Software

Cloud

Administrator

Leader

Management

Lead

Operational

Analytics

Sales

Health

UpKeep

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๐Ÿ‘€ 1,026 views

โœ… 67 applied (7%)

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UpKeep is hiring a

Remote Sales Operations Manager

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nAs UpKeepโ€™s Sales Operations Manager, you will be in a pivotal role to enable our Sales teams to be more efficient and effective. Your ultimate goal is to drive more high-quality revenue from lead gen to customer acquisition, to retention. You will own important functional areas such as tooling, internal processes and standards that drive our marketing, sales cycle, and customer journey. You will partner closely with members of our marketing, sales, and customer success teams to drive a strategic operations roadmap and ensure the teams are supported day-to-day. Our ideal candidate has a proven track record of successfully supporting a rapidly growing GTM team. \n\n\nThis role requires a passion for data, self-motivation, detail oriented and excellent problem-solving abilities. Ability to deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and drive towards simple solutions to complex problems. \n\n\n\nย ESSENTIAL FUNCTIONS AND RESPONSIBILITIES ย \n* Partner with GTM Leadership to define the sales operations strategy as it aligns and integrates the customer-facing teams (marketing, sales, customer success)\n* Partner with GTM leadership to define, build, and optimize the lead, sales cycle, and post sales cycle process to improve our pipeline throughput & retention initiatives\n* Manage relationship and program execution with strategic outsourced rev ops agency, reporting on project progress weekly and monthly\n* Build and maintain the Sales automation stack to ensure clean data synchronization between core systems such as Salesforce, Salesloft, etc.\n* Partner with Sales Leadership to centralize KPI dashboards for all revenue-generating teams\n* Proactively monitor and strive to maintain high levels of data quality, accuracy, process adoption, and consistency across all GTM functions\n* Enable a best-in-class sales forecast, pipeline, and operating cadence. This will include everything from gathering data, improving predictive measures, running analysis, reporting, territory creation and planning\n* Partner with cross-functional teams to review operational procedures, and develop scalable processes and solutions to address any inefficiencies, including ongoing documentation\n* Hands on configuration of Salesforce Platform including users, roles, security, profiles, workflow rules, custom objects, etc. \n* Act as a consultant to provide support for all GTM systems\n* Support in Territory design for new logo / account management / BDR teams\n\n\n\nEXPERIENCE ย \n* Bachelorโ€™s degree in MIS or related field \n* Preferred Certified Salesforce.com Administrator (ADM-201)\n* Experience managing and supporting sales needs and questions around systems such as SFDC, Salesloft, ZoomInfo, etc.\n* 3+ total years of operating experience in either Sales Operations, Revenue Operations or Operations ideally at a B2B SaaS company\n* Managing, triaging, and resolving user submitted issues via ticketing system(s) \n* Advanced Google sheets/Excel skills (Macro, Pivot Tables, VLOOKUP) \n\n\n\nKNOWLEDGE\n* Strong verbal and written communication skills to influence others at all levels and across all functions within the organization to rally behind shared business goals\n* Ability to communicate effectively with technical personnel as well as with business users. \n* Handles multiple competing priorities in a fast-paced, deadline-driven environment \n* Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users \n* Relational databases, data modeling, and ETL tools \n\n\n\nDESIRED BEHAVIORSย \n* Receptive to change โ€“ is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action โ€“ is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary.\n* Technically proficient โ€“ able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas โ€“ respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively โ€“ shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.  \n\n\n\n\n$145,000 - $150,000 a year\n\nEven if you donโ€™t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this visionโ€” so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States / Remote
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

Milk Moovement


๐Ÿ’ฐ $70k - $100k*

Teach

 

Software

Growth

Travel

Voice

Management

Sales

Health

Engineering

Executive

Milk Moovement

๐Ÿ‘€ 1,472 views

โœ… 118 applied (8%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Milk Moovement and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 2 years ago


\nABOUT THE COMPANY\nMilk Moovement is building a world-class team focused on getting the right milk to the right place at the right time. \n\n\nOur herd of over 65 employees and growing is driven to provide our clients with the data they need to make critical decisions that impact their operations and ultimately your favorite dairy products. \n\n\nWho is Milk Moovement you might ask? We are a young VC-backed company with humble roots and massive ambitions to disrupt the dairy supply chain. We think differently, act nimbly, and  always leave things better than we found them.  \n\n\nWe're adding to our team as we continue significant growth in 2022. Check us out on Twitter, Instagram, LinkedIn, and our home page (@milkmoovement) to learn more or hit โ€œapplyโ€ below!\n\n\nTHE ROLE\nAs a Milk Moovement Pre-Sales Engineer you will function as the bridge between sales and onboarding. By understanding the ins and outs of the Milk Moovement platform, you will become a dairy supply chain expert with deep technical knowledge and play an active role in customer calls to gain a detailed understanding of requirements, enabling you to effectively build solutions to address client needs. The ideal candidate will be a creative problem solver, with skills in creating project plans, setting delivery expectations at the outset of the customer relationship, and providing an incredible customer experience. \n\n\nOur sales team has achieved strong results over the last 14 months - growing sales by over 350%, building a mature pipeline, and rapidly gaining market share across North America. Our business development (BDRs) and account executive (AE) teams are ready to continue our rapid growth trajectory.  \n\n\nAs a Pre-Sales Engineer at Milk Moovement, you will report directly to the Chief Sales Officer. You will be responsible for working with current and prospective sales representatives and customers to establish needs, specifications, and identify possible product modifications for future sales.  Here are some other examples of things you will be responsible for:\n\n\n\n\nRESPONSIBILITIES:\nโ€ข Serve as the voice of the customer when working with the commercial and product management teams to action on new product opportunities, scoping out product gaps and market trends. \nโ€ข Connecting Milk Moovementโ€™s sales and onboarding strategy to make the onboarding process seamless and enjoyable\nโ€ข Building Milk Movementโ€™s requirements gathering process and continuously improving it in partnership with the sales, engineering, and product teams\nโ€ข Documenting processes in order to replicate workflows for future projects\nโ€ข Translating business needs to technical requirements\nโ€ข Prioritizing tasks in collaboration with the engineering team to meet onboarding goals\nโ€ข Working with, and manipulating data to serve multiple purposes\nโ€ข Creating the Statement of Work and getting sign off from all stakeholders \nโ€ข Working cross-functionally within the company, interacting with sales, product, and engineering teams\nโ€ข Gaining a deep knowledge of Milk Moovementโ€™s platform and keeping up to date with feature enhancements and new client offerings\n\n\nWHAT WE ARE LOOKING FOR\nMilk Moovement seeks to have a diverse, inclusive, team-oriented, and curiosity driven herd. Our team lives up to our core values, and we expect you will be excited to do so as well. You will likely have had 2+ years of software onboarding, technical writing or requirements gathering experience at an established or high-growth technology company but working in the dairy industry is not required! We will teach you all there is to know about the industry beginning with our dairy 101 course. It is definitely more complicated than you think and that is why we do what we do! Hereโ€™s what else weโ€™re looking for: \nโ€ข You make managing and completing projects look easy and don't let items slip through the cracks\nโ€ข You eat deadlines for breakfast - tracking multiple clients and ensuring they are happy and confident at the end of the sales process\nโ€ข You build strong client relationships\nโ€ข You are tech-savvy and can easily self-learn and navigate new platforms\nโ€ข You are process oriented and document processes to help drive value for the organization\nโ€ข You can create an accurate Statement of Work with your eyes closed\nโ€ข You have experience working in a Customer Success related role \nโ€ข You have the ability to travel within the United States (up to 30%)\n\n\n\n\n\nWHAT WE OFFER\n๐Ÿฎ Competitive salaries - weโ€™re constantly reevaluating market trends to ensure we meet or exceed industry standards.\n๐Ÿฎ Equity - Stock option plan on a standard 4 year vesting schedule with a 1 year cliff.\n๐Ÿฎ Unlimited paid vacation and flex time - unlimited vacation can be vague and difficult to track; we strongly encourage everyone to take at least 2 weeks off per year plus public holidays. The rest is up to you.\n๐Ÿฎ Health (mental & physical), dental, & HSA coverage across North America.\n๐Ÿฎ Remote work environment - work from home or from one of our hubs in Halifax and St. Johnโ€™s.\n๐Ÿฎ Flexible hours - night owl or early riser? No problem.\n๐Ÿฎ Tools - need the latest and great software to perform more efficiently? Ask and you shall receive.\n๐Ÿฎ Quarterly guest speakers - from shark trainers and graffiti artists to astronomers and sandwich aficionados. The more unique, the better.\n\n\nABOUT OUR CULTURE\n๐Ÿฅ› Weโ€™ll drop everything to ensure our customers feel supported.\n๐Ÿฅ› Transparency is ingrained in everything we do.\n๐Ÿฅ› Respect is paramount.\n๐Ÿฅ› We win and lose as a herd - lessons learned are equally as important as the wins.\n๐Ÿฅ› Weโ€™re all in this together - our company wide thirst for knowledge is unquenchable.\n๐Ÿฅ› Want to learn a bit more about what makes us moo-nique? Check out our About Us page for company mission, purpose, and values.\n๐Ÿฅ› Did we mention we love puns?!\n\n\nHOW TO APPLY \nSend your resume via our Careers page and donโ€™t forget to fill out our Get To Know The Candidate form; we love hearing what your favourite dairy products are! For bonus points, send the hiring manager a brief LinkedIn message explaining why youโ€™re interested in the position. \n\n\n\n\nWe conduct remote interviews always. This role is flexible given the candidate's location and work preference and weโ€™ll work closely with you as we understand every person has unique circumstances.\n\n\nDonโ€™t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At Milk Moovement weโ€™re committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If youโ€™re excited about this role but your past experiences donโ€™t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Sales and Engineer jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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