This job post is closed and the position is probably filled. Please do not apply. Work for Dev Way and want to re-open this job? Use the edit link in the email when you posted the job!
DevWay Ltd is the SaaS company behind InviteMember and SUCH. InviteMember is a leading subscription management platform. SUCH is a AI chatbot building service. We’re a remote-first company with a diverse team across multiple countries. Our passion is helping businesses grow and succeed through the use of efficient top notch digital tools—and this is where you come in!
We’re seeking a Customer Support Hero who can work closely with our community and ensure they succeed with our platform, through answering chats, mails, and some video calls once in a while. Beyond assisting users, you’ll write interesting articles for our blogs, and do other marketing tasks—always with the ultimate goal of helping our customers thrive. This is a remote position with flexible working hours, time and performance will be tracked.
This role has flexible scheduling but requires availability to work mornings, daytime, and evenings, any day of the week. We're especially interested in candidates based in the Americas, Asia, or Oceania, as these regions best align with our team's coverage needs.
Please mention the word PAMPER when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$10,000 — $10,000/year
Benefits
🌎 Distributed team
🚫 No politics at work
🎅 We hire old (and young)
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Lunar Rails and want to re-open this job? Use the edit link in the email when you posted the job!
Lunar Rails is an agency based in Dubai specializing in the field of virtual assets, offering professional services to businesses located globally.
We are seeking a Crypto Operations Junior Analyst to join our close knit and high performing team. Primary responsibilities will be working with the OTC Trading Desks for client order executions and servicing requirements. A secondary responsibility of this role will be staying on top of industry trends, providing research and insights to our clients. At Lunar Rails, we strive to stay ahead of the curve and remain up-to-date with the constantly evolving digital asset space. Our team keeps their finger on the pulse by regularly performing in depth research and analysis into market trends and staying abreast of news stories as they break.
This is a fully remote position, with the requirement to cover the Americas time zone, 9am-5pm EST or equivalent.
Anyone who submits an application without doing the quiz will not be considered.
We consider applications from candidates who are looking for a career change, but who can display the necessary research, english writing/communication and mathematical skills. As long as you are able to pass the quiz, you will get a chance. There is no time limit to take the quiz. Start date for this position is ASAP.
For more information about us, visit: https://www.lunarrails.io/careers
Key Responsibilities
Support the Global Trading Team: Assist the global trading team based in multiple time zones, ensuring availability to cover North American business hours, 9am-5pm EST or equivalent.
Assist in Trade Execution and Booking: Help oversee and conduct the execution and booking of client crypto orders under the guidance of senior analysts.
Quality Assurance Liaison: Act as an initial point of contact between the company and customers, ensuring quality assurance and striving for best-in-class outcomes for all stakeholders.
Support Banking Flows: Assist in managing and maintaining banking flows for fiat settlements, ensuring accuracy and timeliness.
Collaborate with Internal Teams: Work with Finance, Operations, Compliance, and Product teams to support the development of new products, internal controls, and optimization processes.
Assist in Business Plan Implementation: Help in the design and implementation of business plans and procedures aimed at driving growth and improving customer outcomes.
Maintain Daily Operations: Support the maintenance of daily operations, security, financial, and professional services, adjusting as necessary across core functions.
Promote Continuous Improvement: Contribute to continuous improvement initiatives through innovation and proactive suggestions.
Support Performance Tracking: Assist in designing and implementing key metrics and controls, as well as building performance tracking systems for various product lines.
Report Generation: Produce reports on performance, trade activity, and client engagement, providing valuable insights to senior team members.
Market Research and Presentations: Conduct market research, write reports, and prepare presentations on various industry-related topics, supporting senior analysts in delivering these insights.
Profile:
Excellent at mathematics and algebra
Excellent written and verbal Business English communication
Excellent attention to detail, combined with strong communication and collaboration skills
Excellent analytical, interpersonal and organizational skills
Aptitude in decision-making and problem-solving
Excellent interpersonal skills
Ability to work independently and as a self-starter; adaptable and able to react quickly to changing business needs
Individual contributor, unafraid of rolling your sleeves up
You are curious by nature and interested in making an impact - Belief that virtual assets are the future of payments and can change the world
Keen with learning about Cryptocurrency & Blockchain
Real passion & energy for the markets and a career in financial services
Able to work autonomously in a distributed team
Open to take salary in BTC
Able to travel to Dubai for team meetings every quarter
Preferred qualifications:
Client Service Experience: Previous experience in a customer service role, demonstrating strong communication and problem-solving skills.
Familiarity with Financial Services: Exposure to exchanges, wallets, or other relevant financial services, even if limited, indicating a foundational understanding of the industry.
Basic Trading Experience: Some trading experience, preferably beyond personal accounts, with a basic understanding of PnL, risk, and analysis concepts.
Educational Background: Pursuing or holding a B.S. or B.A. in accounting, finance, math, economics, business, engineering, or a related technical field.
Introductory Blockchain Analytics: Basic experience or coursework in blockchain analytics tools, demonstrating a willingness to learn and grow in this area.
Understanding of Cryptographic Principles: A fundamental understanding of the cryptographic principles underpinning blockchain technologies, gained through education or self-study.
Relevant Work Experience: Up to 2 years of relevant work experience, showing a foundational knowledge and eagerness to develop further in this field.
Interest in Cryptocurrency or FX Trading: A demonstrated interest in cryptocurrency or foreign exchange (FX) trading, possibly through internships, projects, or relevant coursework.
Knowledge of Trading Systems: Basic knowledge or familiarity with trading and investment systems, order execution management systems, or foreign exchange dealer systems.
Experience with Google Suite: Experience using Google Suite applications, Google Analytics, or Looker Studio, indicating proficiency in handling data and creating reports.
Programming Skills: Basic experience with JavaScript or Google App Script, showcasing a foundational programming ability and the potential to develop further technical skills.
Benefits:
Fully Remote position - no more commuting to the office and work wherever you want (relative timezone)
Budget for skill improvement and conferences
25 vacation days 1st year, 30 vacation days second year, with your local holidays added on top
Fun industry to follow
Some paid trips to Dubai and conferences
Team events
Please mention the word ENCOURAGING when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$10,000 — $70,000/year
Benefits
🌎 Distributed team
🏖 Paid time off
🏔 Company retreats
📚 Learning budget
🖥 Home office budget
🥧 Pay in crypto
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Lunar Rails and want to re-open this job? Use the edit link in the email when you posted the job!
Company Overview
Lunar Rails is an agency based in Dubai specializing in the field of virtual assets, offering professional services to businesses located globally.
We are seeking a Crypto Operations Analyst to join our close knit and high performing team. Primary responsibilities will be working with the OTC Trading Desks for client order executions and servicing requirements. A secondary responsibility of this role will be staying on top of industry trends, providing research and insights to our clients. At Lunar Rails, we strive to stay ahead of the curve and remain up-to-date with the constantly evolving digital asset space. Our team keeps their finger on the pulse by regularly performing in depth research and analysis into market trends and staying abreast of news stories as they break.
This is a fully remote position, with the requirement to cover a North American time zone business hours, 9am-5pm EST or equivalent. If you're based in Europe, you need to be flexible and cover certain time zones based on our needs, and cover both 9:00a-5:00p CET and 1:00p-9:00p CET.
We are only considering candidates that do our quiz:
Anyone who submits an application without doing the quiz will not be considered.
We consider applications from candidates who are looking for a career change, but who can display the necessary research, english writing/communication and mathematical skills. As long as you are able to pass the quiz, you will get a chance. There is no time limit to take the quiz. Start date for this position is in September.
For more information about us, visit: https://www.lunarrails.io/careers
Key Responsibilities
Work as part of a global trading team based in multiple time zones - You must be able to cover North American time zone business hours, 9am-5pm EST or equivalent. If you're based in Europe, you need to be flexible and cover certain time zones based on our needs, able to cover both 9:00a-5:00p CET and 1:00p-9:00p CET.
Oversee and conduct trade execution and booking of client crypto orders
Act as a liaison between company and customer for quality assurance – striving for best in class outcomes for all stakeholders
Manage and maintain banking flows for fiat settlements
Working with Finance, Operations, Compliance and Product teams to develop new products, internal controls and optimisation
Assist in the design and implementation of business plans and procedures to drive growth and customer outcomes
Help maintain daily operations, security, financial & professional services, supporting and adjusting as necessary across core functions
Driving continuous improvement through innovation
Design/implement key metrics and controls, building performance tracking systems for all product lines
Produce reports on performance, trade activity and client engagement
Market research, report writing and presentations of various topics related to our industry
Profile:
Excellent at mathematics and algebra
Excellent written and verbal Business English communication
Excellent attention to detail, combined with strong communication and collaboration skills
Excellent analytical, interpersonal and organizational skills
Aptitude in decision-making and problem-solving
Excellent interpersonal skills
Ability to work independently and as a self-starter; adaptable and able to react quickly to changing business needs
Individual contributor, unafraid of rolling your sleeves up
You are curious by nature and interested in making an impact - Belief that virtual assets are the future of payments and can change the world
Keen with learning about Cryptocurrency & Blockchain
Real passion & energy for the markets and a career in financial services
Able to work autonomously in a distributed team
Open to take salary in BTC
Able to travel to Dubai for team meetings every quarter
Preferred qualifications
Experience with Client Service
Experience with exchanges, wallets or other relevant financial services
Trading experience (responsibility for PnL, risk and analysis) - not just your Personal account
B. S.or B. A. in accounting, finance, math, economics, business, engineering or other technical field
Experience with Blockchain analytics tools
Strong understanding of the cryptographic principles underpinning Blockchain technologies
2+ years of relevant work experience
Background in crypto currency or FX trading
Experience or knowledge of Trading and investment systems, Order Execution Management systems, Foreign Exchange dealer systems
Experience of Google suite / analytics
Benefits:
Fully Remote position - no more commuting to the office and work wherever you want (relative timezone)
Budget for skill improvement and conferences
25 vacation days 1st year, 30 vacation days second year, with your local holidays added on top
Fun industry to follow
Some paid trips to Dubai and conferences
Please mention the word BEAUTIFULLLY when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$30,000 — $60,000/year
Benefits
🌎 Distributed team
🏖 Paid time off
📚 Learning budget
🖥 Home office budget
🥧 Pay in crypto
🚫 No politics at work
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for InviteMember and want to re-open this job? Use the edit link in the email when you posted the job!
InviteMember is a growing SaaS (Software-as-a-Service) company. We help independent creators, publishers, and community managers all over the world, achieve financial independence by running a successful membership business in Telegram.
We're looking for a customer support specialist to join our team.
You will start as a part-time independent contractor (~20 hours/week), but eventually, your role might expand into a full-time position with more responsibility and more benefits.
This is your opportunity to join a growing startup at an early stage!
Requirements
your timezone is anywhere between UTC-10 and UTC-3;
customer support experience (ideally in companies with a strong customer focus like Stripe and Intercom);
advanced (C1+ level) English speaker (other languages is a plus).
The job
analyze issues our users are facing and help to resolve them;
recognize and escalate critical issues;
work with feedback, testimonials, and complains;
meet our internal KPIs;
work with our internal and external knowledge bases;
generate marketing content;
process refunds.
We offer
flexible schedule: 2 shifts per day (each ~2 hours);
competitive salary (in USD);
remote job (work from anywhere);
opportunity to learn a lot about customer support, Telegram, membership businesses;
opportunity to get a full-time position in the future.
Please mention the word AMICABLY when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$10,000 — $20,000/year
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close and want to re-open this job? Use the edit link in the email when you posted the job!
**About Us**\n\nAt Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~55 high-performing, happy people that are dedicated to building a product our customers love. \n\nWe are growing our Success Team of 5 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers. \n\n**About You**\n\nYou have at least three years of experience with B2B SaaS in a customer success or implementations role. You are passionate about technology and are extremely well-informed in the SaaS product ecosystem, particularly those products that cater to startups and SMBs. Preference given to candidates with 1) frontline sales experience of minimum one year that you can rely on to act as a trusted sales advisor for our customers 2) experience working for a CRM platform or a sales enablement tool or 3) technical aptitude and capability. \n\nYou have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a [friendly, but strong demeanor](https://thestartupchat.com/ep050/).\n\nYou must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment and as a remote worker. \n\n**About the Role**\n\nThe newest member of the Customer Success team will work closely with high growth customers, ensuring they have the tools, knowledge, and set up to be successful in Close and in sales. This role will work the majority of time in a 1:1 capacity with individual customers, but will also contribute to the team’s digital engagement strategy. \n\n**Key Responsibilities**\n* Onboard new customers with an emphasis on creating a solid sales process and strategically mapping new customer data. Onboarding and follow-up training includes opinionated sales process advice, sales education, data consultation, and teaching the Close sales philosophy. \n* Work with existing customers to increase the value they receive from our service and identify and create an action plan for those customers who are rapidly growing and who may need extra love. \n* Collaborate with other Success team members and teams at large (Sales, Support, Partnerships, Marketing, Product) to deploy resources for customers and gather information for company insight as needed. \n* Host roundtables, webinars and other types of virtual events to boost information and resources for the Close community. \n* Assist on virtual engagement strategy by creating /contributing to written and video content on platform and data management best practices and Close sales philosophy. \n* The team members you'll be working most directly with are [Liz Stephany](https://www.linkedin.com/in/lizstephany/), [Lydhia Marie Bolduc-Gosselin](https://www.linkedin.com/in/lydhiamarie/), [Forrest Dwyer](https://www.linkedin.com/in/forrest-dwyer-93036668/), [Meghann O’Brien](https://www.linkedin.com/in/meghann-o-brien-46b5935b/), and [Tina Duong](https://www.linkedin.com/in/tina-duong-3b282852/).\n\n**Why work with us?**\n* [Culture video](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be) 💚\n* 100% remote company (we believe in trust and autonomy)\n* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay\n* [Annual team retreats](https://www.youtube.com/watch?v=gKjyXMz-q-Q) ✈️\n* Quarterly virtual summits\n* 5 weeks PTO + Winter Holiday Break\n* 2 additional PTO days every year with the company\n* 1 month paid sabbatical every 5 years\n* Co-working stipend\n* Revenue Share (after 1 year)\n* Paid parental leave\n* Medical, Dental, Vision with HSA option (US residents)\n* 401k matching at 6% (US residents)\n* Dependent care FSA (US residents)\n* Contributor to [Stripe's climate](https://stripe.com/climate) initiative 🌍❤️ \n* [Our story and team](https://close.com/about/) 🚀\n\nAt [Close](https://close.com/), everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). \n\nWe come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.\n\nOur team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.\n\n*Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward. \n\n*Interested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions](https://jobs.lever.co/close.io/). \n\nPlease mention the word **STYLISH** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nAmericas
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
Customer Support Specialist\n\n\n\nLocation: Remote (PT Time Zone)\n\n\n\nRiverside.fm is the one-stop platform for podcasters and content creators. On riverside.fm, content creators can record in studio-quality remotely, with both audio and video. Since launching, we have experienced rapid growth and need someone who can help us navigate this growth by providing fast and tailored support to all customers.\n\n\n\nOn riverside.fm, we are just as well known for our customer support as we are for the high quality of recordings. \n\n\n\nWe’re looking for someone to join our team as a Customer Support Specialist. This position is for someone creative, passionate about the podcast community and the wider tech scene, customer-focused and willing to work outside strict hours to offer support and advice to clients. You'll be building our help desk and providing direct support to customers. \n\n\n\nThis is an exciting opportunity to get involved with a fast growing startup with huge potential to revolutionise the podcast market and, more widely, the future of content creation. \n\n\n\n**Key Responsibilities**\n\n* Respond in real time to customer queries, ranging from pricing enquiries to technical concerns; \n\n* Write help desk articles; \n\n* Conduct research to form a database of questions and answers accessible to customers; \n\n* Track and consolidate customer feedback, market data and solutions to create a category-defining startup in the content creation market. \n\n\n\n**Required Skills And Experience**\n\n* 1 year in a customer-facing role (desirable)\n\n* You enjoy writing, and doing so quickly and clearly with superior English-language communication skills both oral and written;\n\n* Optimistic and enthusiastic; \n\n* Can empathise with users and quickly grasp the issues they’re facing;\n\n* Computer proficiency; \n\n* Ability to explain complex topics clearly and concisely;\n\n* Ability to work in a remote team through self-motivation and independent initiative.\n\n \n\nPlease mention the words **POWER FEBRUARY MORNING** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Content Writing, Customer Support, Copywriting and Non Tech jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Location\nUnited States
# How do you apply?\n\nSend an email to [email protected] with a CV and two sentences explaining why you are a good match for the role.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
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This job post is closed and the position is probably filled. Please do not apply. Work for Affilorama.com and want to re-open this job? Use the edit link in the email when you posted the job!
Doubledot Media is a New Zealand-based company creating online tools and training for people looking to start their own online businesses. We’re based in Christchurch, but the majority of our team work remotely from various places around the world. \n\nWe have a full-time customer success position available to work with our [Affilorama.com](http://www.affilorama.com) customers.\n\nOur new customer success representative will play a vital role in answering customer queries, providing guidance (and sometimes a little common sense) and generally making sure our members receive all the help and care we can give them.\n\nWe're looking for someone with great (written) people skills, a fair amount of cleverness, the ability to Get Things Done, and a genuine desire to help the good people of the internet succeed.\n\n**You'll need:**\n* Excellent written English and a friendly manner in writing. You should be able to build a rapport with customers via email.\n* Common sense and the ability to "read between the lines" to understand what customers are concerned about.\n* Empathy and patience to deal with customers with different backgrounds and levels of technical ability. You'll be clear, patient and pleasant.\n* Meticulous attention to detail. Your spelling and grammar should be top notch.\n* Good time management skills. Since this can be a remote working position, you'll need to be organized, motivated, and (dare we say) a "self-starter".\n* Good internet research skills for digging up hard-to-find suppliers, and for sniffing around to make sure they're legit!\n* The ability to learn new software and systems. You'll be working with our customer support software and content management system, so it's good if you're a quick learner and not fazed by learning new tools.\n* To be familiar with how Affilorama works, and how to go about fixing common problems.\n* A background in affiliate/inbound marketing is highly desirable.\n\n**Neat things about working with us:**\n* Flexible hours\n* Work from home\n* Relaxed, ego-free, family-friendly work culture\n\n# Responsibilities\n
* Responding to customer and pre-purchase emails about [Affilorama.com](http://www.affilorama.com).\n* Moderating and answering frequently asked questions.\n* Solving technical problems the customer might be having with their account or our products.\n* Recording FAQs and other information as required.\n* Updating product content and training videos/written lessons. \n\nPlease mention the words **CURRENT ENRICH EAST** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Content Writing, Marketing, Customer Support, Non Tech and English jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Location\nNew Zealand, Australia, Philippines, Argentina, Chile, Peru, Colombia, Mexico, Latvia, Lithuania
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for OfficeNinjas and want to re-open this job? Use the edit link in the email when you posted the job!
**WHAT WE DO **\n\nThe administrative profession isn’t what it used to be, and the influx of changing technologies and new responsibilities in an ever-evolving workplace has business implications beyond the front desk. \n\nOfficeNinjas recognizes admins and workplace operators, aka “Ninjas,” for the curious, engaged, forward-thinking professionals they are. We exist to provide vital resources, educational content, vendor vetting, networking events, and industry insights to ensure they have every opportunity to lead a valued and fulfilling professional life.\n\n\n**WHAT WE’RE LOOKING FOR **\n\nWe’re looking for a Community Manager (CM) with a distinctive voice who can champion the OfficeNinjas brand and harness the power of our global network.\n\nThe admin role is evolving, and Ninjas are leading the charge. Like all pioneers, they have big ideas and even bigger questions. The CM hears everything our community members share and eagerly responds with well-researched suggestions, a dose of encouragement, or an offer to facilitate a connection. \n\nThe ideal candidate knows how to balance their unique personality with the OfficeNinjas’ brand so that every interaction feels human and authentic. They’ve found the intersection of fun and professionalism. They live there now. \n\nAn integral member of OfficeNinjas’ fully remote team, the CM knows how to collect, synthesize, and report feedback in a way that helps our team better understand admins and anticipate their needs.\n\nMost importantly, the person who lands this gig needs to LOVE working with people. We’re a company founded on relationships, and this job represents that. The CM must be a clear, efficient, and friendly communicator who thrives in a collaborative, remote work environment.\n \nFeeling excited and motivated? Then you’re exactly the type of candidate we’re looking for.\n\n**WHAT YOU DO **\n\nUsing your powers of project management, you serve as the lead contact for OfficeNinjas Think Tank, a specialized group of highly vetted Ninjas who advise our team on business development, marketing efforts, and product development. \nYou manage every aspect of our volunteer program, including interviewing, selecting, and training reliable event volunteers who are passionate about the OfficeNinjas community.\nThrough guidance, organizational support, and brand education, you nurture the OfficeNinjas Ambassadors, a motivated group of admins who help generate awareness and excitement for our content, programs, services, and events.\nYou do more than just moderate our social media platforms. You create spaces that are supportive and informative by encouraging conversation and providing valuable content. \nUsing the SOP that you create, you manage our HelpScout account, ensuring that all customer support concerns are addressed with care and efficiency. \n\n**WHAT YOU NEED TO HAVE**\n\n25+ hours a week to consistently dedicate to OfficeNinjas (with room to increase hours) \nTwo years of experience in community management, preferably for a remote team\nGood understanding of the business operations/administrative role (bonus if you’ve worked as a Ninja yourself).\nAbility to maintain accuracy under pressure, handle multiple projects simultaneously, and adapt quickly to rapidly shifting priorities. \nA builder’s sensibility. You understand that if it doesn’t exist, it’s time to take ownership and build it with scalability in mind. \nProficiency in Asana (or similar project management tool), G Suite, and Slack. \nA healthy combination of big-picture perspective and appreciation for the details.\nA passion for collaboration. Your team members’ success is your success. You want everyone, yourself included, to continue to learn and grow.\nAn appreciation for candor. You can handle it and offer it up.\nTech savviness. You’re constantly researching new tech tools, and you think every new software system is figureoutable.\nExcellent written and verbal communication skills. You’re always respectful but you don’t mince words, and you get to the point in as few characters as possible.\nMajor chops in the problem-solving category. You’re constantly thinking ahead. And when issues do pop up, they don’t greatly impact your project’s progress or outcome.\nA growth mindset. You seize opportunities to learn skills outside of your job description.\n\n \n**LAST WORDS**\nWe mentioned we appreciate candor, so here’s a bit of OfficeNinjas realness: we work hard and smart. We launch and execute new projects every 90 days, accomplishing in three months what most businesses do in a year. We’re looking for someone who can jump in the game, pick up the ball, and run with it.\n\nThe Community Manager is a long-term role, and they will be crucial to our success and growth. They’ll champion the OfficeNinjas brand and harness the power of our global network of admins. The job comes with a ton of responsibility, but an equal amount of opportunity and even more fulfillment.\n\nDid this job description spark a little fire and give you goosebumps? If you’re excited to apply, we would love to learn more about you!\n \n\n# Requirements\nApply for the CM position here –> http://bit.ly/officeninjas-cm \n\nPlease mention the words **SAVE ARRIVE AVERAGE** when applying to show you read the job post completely (#RMy4xNDQuMTMuMTY1). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Content Writing, Marketing, Social Media, Customer Support, Executive and Admin jobs that are similar:\n\n
$67,500 — $97,500/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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